Many of the performance failures of the dishwasher are not the result of mechanical troubles. And the
unsatisfactory washing result can usually be corrected without any service.
This manual deals first with the problems in performance. To have satisfactory washing result, you have to use the
machine correctly. First thing first, the dishes shall be placed in a correct manner. If the machine works well and
the washing result is unsatisfactory, you should check the layout of the dishes as follows:
Load the dishes as instructed in the user's manual.
Preparation of the dishes such as dumping the remaining food, and removing from the dishes food lumps,
starches in particular, shall be done prior to loading.
The dishes shall face the water flow from the spray arm for free washing. Do not place the dishes in an
overlapped way.
Load heavy pans and large soup bowls downwards. If the upper racks are barred from water flows, do not
place articles on them any more.
Leave some space in the front of the wire basket so that the water flow may wash out the dishwater powder
from the powder trough in the inner door.
On the fork/knife rack, the tableware shall be placed with handle down evenly. Do not load there the
articles that may fall out from the bottom.
2
11. Unsatisfactory washing
result.
13. Water drops at the door.
12. Unsatisfactory drying.
14. Difficult opening/shutting
of the door.
15. Excessive working noise.
16. Water accumulated in
bottom pan.
Bad sealing of hose connectors.
Salt spoon, colophony spoon or
water tank leakage.
Incomplete sealing of inner
container from sump.
Incomplete sealing of thermostat.
Collision of dishes.
Vibrating pump motor assembly.
Foreign articles in the pump.
Loose screws.
Improper loading of dishes.
Aged, incorrect or insufficient dishwater
powder.
Improper procedure selection.
Twisted or blocked drain hose.
Foreign articles in the main washing
system.
Blocked spray arm.
Brightness liquid leaks into the inner
container during washing.
Filter screen not clipped to the right
position.
Improper loading of dishes.
Brightness liquid not used.
Heating element problem.
Heated wash mode not selected.
Condensed vapor from air
vent.
Dislocated door gasket.
Bent lock linkage.
Disalignment of lock hook.
See loading of dishes.
Add brightness liquid.
See heating element.
Reselect procedure.
Normal phenomena.
Press gasket back to position.
See door lock assembly.
See door lock assembly.
See loading of dishes.
See motor and pump assembly.
Check screws.
Check water hoses.
Check water softener (WP5F).
Check the contact.
Check the contact.
See loading of dishes.
See dishwasher powder and brightness
liquid.
Reselect procedure.
Check drain hose.
Clean spray arm.
Replace dispenser.
Clip filter screen to the right position.
Note: in the narration of this manual, the number in brackets behind the part stands for the serial
number of the part in the explosion diagram. The double pump model in the explosion
diagram is equipped with a WP5E. The actual configuration may be different.
III. Check of Performance: Loading of Dishes
IV. Check of Performance: Dishwasher Powder and Brightness Liquid
The water (pressure, hardness and temperature) and the dishwasher powder are the major elements that affect the
washing effect of the machine. Choose the right dishwasher powder and dosage according to the local water
condition, you will have satisfactory washing result.
Use only the fresh and dry dishwasher powder of the designated brand. Outdated powder will reduce the
washing effect.
Contact the local water supply company for the water condition, if applicable. The higher the water hardness is,
the more powder shall be used.
Check the brightness liquid in the dispenser and add without delay if it is insufficient. The brightness liquid
helps the water to drip, making the dishes easy to dry and curbing the formation of water specks on the surface
of the dishes.