Middle Atlantic Products RM-KB-LCD17KVMHD User Manual

User Manual

RM-KB-LCD17KVMHD

Dual Rail 8-Port LCD

KVM Switch

I-00722 Rev B

RM-KB-LCD17KVMHD User Manual

FCC, CE Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a re

sidential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.

CE Warning: This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.

RoHS

This product is RoHS compliant.

Telephone Support

Corporate Headquarters
Corporate Voice 973-839-1011 - Fax [phone] / International Voice +1
973-839-8821 - Fax [phone]
middleatlantic.com - [e-mail]

Middle Atlantic Canada
Voice 613-836-2501 - Fax [phone] / middleatlantic.ca ­[e-mail]

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RM-KB-LCD17KVMHD User Manual

User Notice

All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.

A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead
pixel refers to a pixel with a defect in its ability to display the correct color
output. It most often looks like a tiny black or white spot on your screen,
although it can be any other color. Since even a tiny dust particle on one of the
pixels during the manufacturing process or a slight bump during shipping can
create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable
screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all
manufacturers use Class 2 to establish their warranties, which allows a certain
amount of dead pixels to exist before they will replace the screen. Since the
manufacturers consider these screens to be acceptable under ISO
specifications, we cannot be responsible for replacement or warranty of the
TFT LCD panel.

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RM-KB-LCD17KVMHD User Manual

Package Contents

Basic Package

The basic RM-KB-LCD17KVMHD package consists of:

1 RM-KB-LCD17KVMHD Rackmount LCD KVM switch

2 Custom USB DVI KVM Cable Set

1Power Cord

1 User Instructions*

1 Quick Start Guide

Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the RM-KB-LCD17KVMHD installation.

* Changes may have been made to the manual since it was published. Please

visit our web site to download the most up-to-date version of the manual

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RM-KB-LCD17KVMHD User Manual

Contents

FCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1.

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

LCD Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Chapter 2.

Hardware Setup

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Chapter 3.

Operation

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

The Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Chapter 4.

On Screen Display (OSD) Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

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OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

F1: Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

F2: Rename Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

F5: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

F7: Close OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

F8: Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Ctrl + T: Select Tree List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + L: Select favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + P: Toggle powered on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + F: Search Port Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + E: Edit favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + C: Port properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 5.

Keyboard Port Operation

Keyboard Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 6.

Remote Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 38

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 7.

Remote User Interface

The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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RM-KB-LCD17KVMHD User Manual

Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .63

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .64

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Chapter 8.

Remote Port Access

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

The Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Adding a Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . .82

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Port Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Chapter 9.

Remote User Management

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

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Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Assigning Device Permissions From the User’s Notebook . . . . . . . . . 96

Chapter 10.

Remote Device Management

KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Login String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Network Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Chapter 11.

Remote Log

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Chapter 12.

Remote Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Update Display Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

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RM-KB-LCD17KVMHD User Manual

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Chapter 13.

Download

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Chapter 14.

Port Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147

OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

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RM-KB-LCD17KVMHD User Manual

About this Manual

This User Manual is provided to help you get the most from your RM-KB­LCD17KVMHD system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.

Chapter 1, Introduction, introduces you to the RM-KB-LCD17KVMHD
system. Its purpose, features and benefits are presented, and its front and back
panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.

Chapter 3, Operation, explains the fundamental concepts involved in
operating the RM-KB-LCD17KVMHD.

Chapter 4, On Screen Display (OSD) Operation, provides a complete
description of the RM-KB-LCD17KVMHD on-screen display (OSD), and
how to work with it.

Chapter 5, Keyboard Port Operation, details all of the concepts and,
procedures involved in the hotkey operation of your RM-KB-LCD17KVMHD
installation.

Chapter 6, Remote Logging In, describes how to log into the RM­KBLCD17KVMHD via its Graphical User Interface (GUI) with each of the
available access methods: from the local console; an internet browser; a
standalone Windows application (AP) program; and a standalone Java
application (AP) program.

Chapter 7, Remote User Interface, describes the layout and explains the
components of the RM-KB-LCD17KVMHD’s user interface.

Chapter 8, Remote Port Access, describes the Port Access page and how
to use it to configure the options it provides regarding port manipulation.

Chapter 9, Remote User Management, shows administrators how to
create, modify, and delete users, and assign attributes to them.

Chapter 10, Remote Device Management, shows administrators how to
configure and control overall RM-KB-LCD17KVMHD operations.

Chapter 11, Remote Log, shows how to use the log file utility to view all
the events that take place on the RM-KB-LCD17KVMHD.

Chapter 12, Remote Maintenance, explains how to upgrade the RM-
KBLCD17KVMHD’s firmware, as well as the firmware of the KVM Adapter
Cables used to connect its ports to the installed devices.

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RM-KB-LCD17KVMHD User Manual

Chapter 13, Remote Download, describes how to download standalone
AP versions of the Win Client, the Java Client, the Log Server, and Power Over
the Net (PON) programs.

Chapter 14, Port Operation, provides detailed information on accessing
and operating the devices connected to the RM-KB-LCD17KVMHD's ports.

An Appendix, provides specifications and other technical information
regarding the RM-KB-LCD17KVMHD.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential

steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start

to open the Start menu, and then select Run.

Indicates critical information.

→ Run means

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xi

Chapter 1

Introduction

Overview

The RM-KB-LCD17KVMHD switch is an integrated LCD console and key­board, video, and mouse (KVM) switch that offers secure access to 8 attached
computers and mounts in only 1U of rack space. It features an independently
retractable 17.3” HD widescreen LCD monitor and keyboard with built-in
touchpad. To maximize space in your data center, the keyboard/touchpad
module hides away when not in use, while the thin profile LCD monitor
rotates back – flush against the rack – allowing convenient monitoring of
computer activity.

An extra console port is provided on the rear panel to manage the LCD KVM
switch from an external console (monitor, keyboard, and mouse). For added
convenience it also supports an external USB Peripheral Port.

The RM-KB-LCD17KVMHD supports both PS/2 and USB keyboards and
mice for the connected computers, and supports USB peripheral devices to be
used with the attached computers. A single RM-KB-LCD17KVMHD can
control up to 8 computers.

Your RM-KB-LCD17KVMHD investment is protected by an included firm­ware upgrade utility. You can stay current with the latest functionality
improvements by downloading firmware update files from our website as they
become available, and using the utility to quickly and conveniently perform
the upgrade.

Access to any computer connected to the installation is easily accomplished
either by entering hotkey combinations from the keyboard, or by means of a
powerful, mouse driven, OSD (on-screen display) menu system. A convenient
Auto Scan feature also permits automatic scanning and monitoring of the
activities of all computers running on the installation one by one.

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RM-KB-LCD17KVMHD User Manual

The switches use TCP/IP for their communications protocol, they can be
accessed via their IP addresses from anywhere on the LAN, WAN, or Inter­net– whether the connecting computer is located down the hall, down the
street, or half-way around the world. Remote operators can log in via their
browser or make use of stand-alone Windows or Java GUI applications. Java
allows the switches to work with JRE (Java Runtime Environment) enabled
operating systems – ensuring multi-platform operability.

2

Chapter 1. Introduction

Features

 Integrated KVM console with a 17.3” Widescreen DVI Full HD LCD

monitor

 Supports an external console with DVI / HDMI video ports
 Superior video quality – up to 1920 x 1080 @60Hz; DDC, DDC2,

DDC2B

 Adjustable depth to fit within the rack
 Standard 105-key keyboard; Sun keyboard emulation
 Multiplatform support – Windows, Linux, Mac, and Sun
 Firmware upgradeable via Web GUI
 DDC emulation – video settings of attached computers are automatically

adjusted for optimal output to the monitor

 Two level password security - authorized users view and control

computers.

 Auto Scan mode enables continuous monitoring of user-selected

computers

 Broadcast support - commands from the keyboard can be broadcast to all

available computers on the installation

 Hot pluggable - add or remove computers without having to power down

the switch

 Supports external USB Peripheral Port
 Keyboard status restored when switching computers
 Support HDCP (HDMI)
 Panel array mode available to remote access users
 Support Browser-base UI in pure Web technology
 Advanced Security

 Remote authentication support: RADIUS, LDAP, LDAPS, and MS

Active Directory

 Supports SSL 128-bit data encryption and RSA 1024-bit certificates to

secure user logins from browsers

 Flexible encryption design allows users to choose any combination of

56-bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for
independent KB/Mouse, video, and virtual media data encryption

 Support for IP/MAC Filter

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RM-KB-LCD17KVMHD User Manual

 Configurable user and group permissions for server access and control
 Automated CSR creation utility and third party CA certificate

authentication

 Virtual Remote Desktop

 Video quality and video tolerance can be adjusted to optimize data

transfer speed; monochrome color depth setting, threshold and noise
settings for compression of the data bandwidth in low bandwidth
situations

 Full screen video display or scalable video display
 Message Board for communication among remote users
 Mouse DynaSync™ automatically synchronizes the local and remote

mouse movements

 Exit Macros support
 On-screen keyboard with multilanguage support
 BIOS-level access

Requirements

LCD Console

 The integrated LCD monitor's maximum resolution is 1920 x 1080

@60Hz. Make sure that none of the resolution settings of the connected
computers exceed the LCD monitor's maximum resolution.

External Console

 A DVI (converter cable required) or HDMI monitor capable of displaying

the highest resolution provided by any computer in the installation

 USB keyboard and mouse

Computers

The following equipment must be installed on each computer:
 A DVI or HDMI video graphics card

Note: The integrated LCD monitor's maximum resolution is 1920 x 1080 @ 60
Hz. Make sure that none of the computer resolution settings exceed the LCD
monitor's maximum resolution.

 USB mouse and keyboard ports

4

Chapter 1. Introduction

Operating Systems

Supported operating systems are shown in the table, below.

OS Version

Windows NT and higher

Linux RedHat 9.0 and higher

SuSE 10 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 5.5 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac 9.0 and higher

DOS 6.2 and higher

5

RM-KB-LCD17KVMHD User Manual

Components

Front View

2

1

5

3

6

7

4

12

11

8

10

9

6

Chapter 1. Introduction

No. Component Description

1 Upper Handle Pull to slide the LCD module out; push to slide it in.

2 LCD Module After sliding the LCD module out, flip up the cover to access

3 LCD Controls The buttons to control the position and picture settings of the

4 LCD On / Off

Button

5Port Selection

Buttons and LED

6 Keyboard Module Standard 105-key keyboard

7 Touchpad Standard mouse touchpad

8 USB Port The USB port is available to connect a USB peripheral

9 Power LED Lights (green) to indicate that the unit is receiving power.

10 Rack Mounting

Tabs

11 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located

12 Reset Switch Located to the right of the Lock LEDs. Press this recessed

See Operating Precautions, page 15, for details on sliding

the console in and out

the LCD display.

LCD display are located here. See page 16, for details.

Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off.

Note: The light indicates that only the monitor is off, not the
attached KVM switch.

To access a Port on the currently selected Station press its
corresponding port selection button. Indicator LEDs are built
into the switches:

-An On Line LED light to indicate that the computer attached
to its corresponding port is up and running.

-A Selection LED light to indicate which port has the KVM
focus.

device (flash drive, CD-ROM drive, etc.) to the console, or a
USB mouse for users who prefer to use an external mouse.

Rack mounting tabs are located at each corner of the unit.

here.

switch in with a thin object to perform a system reset.

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RM-KB-LCD17KVMHD User Manual

Rear View

1 2 3 4

5

No. Component Description

1 Power Socket This is a standard 3 prong AC power socket. The power cord

2 Power Switch This is a standard rocker switch that powers the RM-KB-

3 External

Console Section

4 KVM Port

Section

5 Grounding

Te rm i n al

from an AC source plugs in here.

LCD17KVMHD on and off.

For flexibility and convenience, the RM-KB-LCD17KVMHD
supports an independent, external, KVM console. The
external console's USB keyboard and mouse, DVI, or
HDMI monitor, and audio cables plug in here.

The custom KVM cable supplied with the package for linking
the RM-KB-LCD17KVMHD to a computer or switch plugs in
here. An additional HDMI and DVI port are provided.

The grounding wire (used to ground the unit) attaches here.

8

Chapter 2

1. Important safety information regarding the placement of this device is

provided in Safety Instructions. Please review it before proceeding.

2. Make sure that power to all the devices you will be connecting up has
been turned off. You must unplug the power cords of any computers
that have the Keyboard Power On function.

Rear Attachment

Sliding Bracket

Support

Flange

Slide Bar

Rear Flange

Front Flange

LEFT

RAIL

RIGHT

Hardware Setup

Before you Begin

Rack Mounting

1. Loosen ground screw prior to mounting. When unit is fully installed,
tighten ground screw.

2. Attach the left and right mounting rails to the inside of the rack. The flange
that supports the unit will be to the inside.

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RM-KB-LCD17KVMHD User Manual

a) Screw the front flanges to the rack first.

b) Slide the bars with the rear flanges toward the rack until the flanges

make contact with the rack, then screw the rear flanges to the rack.

3. Slide the RM-KB-LCD17KVMHD onto the support flanges. Use the
screws supplied with this package to loosely attach the front of the RM­KB-LCD17KVMHD to the front of the rack (only tighten the screws part
way).

Phillips I head
M4L6

10

Chapter 2. Hardware Setup

Phillips I head

M4L6

4. Slide the rear attachment sliding brackets along the slide bars until they

contact the rear of the RM-KB-LCD17KVMHD, then use the screws
supplied with this package to attach the bars to the rear of the RM-KB­LCD17KVMHD (tighten the screws all the way).

5. Slide the RM-KB-LCD17KVMHD open and closed a couple of times to

be sure that it is properly aligned and operating smoothly.

6. After determining that the RM-KB-LCD17KVMHD is lined up and

operating correctly, finish by fully tightening the front attachment screws
inserted in Step 3.

11

RM-KB-LCD17KVMHD User Manual

Connecting Up

Refer to the example installation diagram as you perform the following steps:

1. Plug the USB; then DVI or HDMI, and audio connectors of a KVM
cable (either supplied with the unit, or purchased separately, see Operating
Systems) into the CPU port on the rear of the RM-KB-LCD17KVMHD.

2. Plug the keyboard, monitor, mouse of the KVM cable into their respective
ports in the Console Section of a KVM switch or computer.

3. If you are installing an external console, plug your keyboard, monitor,
mouse into their respective ports in the Console Section of the RM-KB­LCD17KVMHD.

Note: The RM-KB-LCD17KVMHD supports an HDMI (or DVI w/adapter)

external console monitor, but only one video signal (DVI-D
or HDMI) can be displayed at a time. The DVI monitor will display
a DVI-D signal only.

4. Plug the RM-KB-LCD17KVMHD’s power cord into the RM-KB­LCD17KVMHD's power socket and into a power source.

5. Power up your KVM installation.

6. Turn on the power to LCD Console.

12

Installation Diagram

HDMI

Chapter 2. Hardware Setup

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14

Operating Precautions

The maximum load bearing capacity of the keyboard module is 66 lbs.

(30 kg) Failure to heed the information below can result in damage to

the keyboard module.

Chapter 3

Operation

Right!

Rest your hands and arms lightly on the
keyboard module as you work.

Wrong!

 DO NOT lean your body weight on the

keyboard module.

 DO NOT place heavy objects on the

keyboard module.

15

RM-KB-LCD17KVMHD User Manual

LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four
buttons are used to perform the configuration, as described in the table, below:

Button Function

MENU

EXIT

 When you have not entered the LCD OSD Menu function,

pressing this button invokes the Menu function, and brings up
the Main Menu.

 When you have entered the LCD OSD Menu function, and

have reached a setting choice with the navigation buttons,
pressing this button brings up its adjustment screen.

When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.

When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.

 When you have not entered the LCD OSD Menu function,

pressing this button performs an auto adjustment. An auto
adjustment automatically configures all the settings for the
LCD panel to what the OSD considers their optimum values to
be.

 When you have entered the LCD OSD Menu function, pressing

this button exits the current menu and returns you to the
previous menu. Use it to leave an adjustment menu when you
are satisfied with the adjustment you made.

 When you are at the Main Menu, pressing this button exits the

LCD OSD.

The Adjustment Settings

An explanation of the LED OSD adjustment settings is given in the table
below:

Setting Explanation

Brightness Adjusts the background black level of the screen image.

Contrast Adjusts the foreground white level of the screen image.

Phase If pixel jitter or horizontal line noise is visible on the display,

Clock If vertical banding is visible on the display, your LED may

H-Position Positions the display area on the LED panel horizontally

16

your LED may have the wrong phase setting. Adjust the
phase setting to eliminate these problems.

have the wrong clock setting. Adjust the clock setting to
eliminate vertical banding.

(moves the display area left or right).

Chapter 3. Operation

Setting Explanation

V-Position Positions the display area on the LED panel vertically

Color Temperature Adjusts the color quality of the display. You can adjust the

Language Selects the language that the OSD displays its menus in.

OSD Duration Lets you set the amount of time the OSD displays on the

Reset Resets the adjustments on all menus and submenus to

(moves the display area up or down).

warmth value, color balance, etc. The Adjust Color

selection has a further submenu that lets you fine tune the
RGB values.

screen. If there is no input for the amount of time you
choose, the OSD display turns off.

their factory default settings.

Note: The Language setting does not return to the factory

default, but remains at the one that you have set it to.

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RM-KB-LCD17KVMHD User Manual

Hot Plugging

The RM-KB-LCD17KVMHD supports hot plugging – components can be
removed and added to the computer by unplugging their cables from the ports
without the need to shut down the RM-KB-LCD17KVMHD.

Powering Off and Restarting

If it becomes necessary to Power Off the RM-KB-LCD17KVMHD (to upgrade
the firmware, for example), simply turn off the power to the unit using the rear
panel power switch. To restart the RM-KB-LCD17KVMHD, turn the rear
panel power switch back on.

Port Selection

The RM-KB-LCD17KVMHD provides two port selection methods to access
the computers on the installation: Manual and an OSD menu system. Manual
port switching is discussed below. See Chapter 4, On Screen Display (OSD)
Operation and Chapter 5, Keyboard Port Operation for more information.

USB Peripheral Devices

The front USB port is available to connect a USB peripheral device (flash
drive, CD-ROM drive, printer, etc.) to the RM-KB-LCD17KVMHD. Any
computer connected to the RM-KB-LCD17KVMHD can access the USB
peripheral on a one-at-a-time basis.

The USB peripheral device is automatically detected on target computers when
switching ports on the RM-KB-LCD17KVMHD. For example, when
switching from a computer connected to port 1 to a computer connected to port
2, the peripheral device automatically disconnects from the computer on port 1
and connects to the computer on port 2.

18