Middle Atlantic UPX-RLNK-2000R-8, UPX-1000R-2, UPX-RLNK-1000R-2 Users Guide

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PAP

NEXSYSTM

Line Interactive UPS

User Manual

100-00072 Rev A

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©2021 | Legrand AV, Inc. All rights reserved. Information in this document is subject to change without notice. The AV equipment described in this document is furnished under a license agreement or nondisclosure agreement. The equipment may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser's personal use without the written permission of Legrand AV. Middle Atlantic Products is a brand of Legrand AV legrandav.com | Phone: (866) 977-3901 | Fax: (877) 894-6918 | Email: av.middleatlantic.techsupport@legrand.com Visit us at legrandav.com for firmware updates, specifications, drawings, manuals, technical support information, and more. Middle Atlantic Products is a registered trademark of Legrand AV, Inc.

All other brand names or marks are used for identification purposes and are trademarks of their respective owners. All patents are protected under existing designations. Other patents pending. Legrand AV Inc. Brands: Chief | Da-Lite | Middle Atlantic Products | Projecta | Sanus | Vaddio

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Table of Contents

Important Safety Instructions ................................................................................................................ 4

Instructions Importantes Sur La Sécurité .............................................................................................. 7

Supplied Components and Hardware ................................................................................................. 12

Required Tools ................................................................................................................................... 12

Introduction ......................................................................................................................................... 13

Charging Your UPS the First Time ..................................................................................................... 13

Determining Your Equipment Power Requirements ........................................................................... 14

Understanding UPS Installation Requirements .................................................................................. 14

Installing the UPS Inside of Your Enclosure ....................................................................................... 15

Communicating with Your UPS .......................................................................................................... 18

Disabling and Enabling the UPS Emergency Power Off (EPO) Function ........................................... 19

Connecting the Expandable Runtime Battery Option ......................................................................... 20

Basic Operation and Feature Set ....................................................................................................... 24

Understanding the UPS Power Button ............................................................................................... 37

Replacing the Battery ......................................................................................................................... 38

Replacing the Power Cord (if Necessary) ........................................................................................... 40

Troubleshooting .................................................................................................................................. 41

Specifications ..................................................................................................................................... 43

System Function Block Diagram......................................................................................................... 49

Warranty ............................................................................................................................................. 50

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Important Safety Instructions

The lightning flash with the arrowhead symbol, within an equilateral triangle is

risk of electric shock to persons.

Comply with all warnings and operating instructions in this manual and save them for future reference. Do not operate this unit before carefully reading through all safety information and operating instructions.

Understanding Safety Symbols

DANGER

HAZARDOUS

VOLTAGE

WARNING

CAUTION

NOTE

A note is used to highlight procedures pertaining to the installation, operation, or maintenance of the product.

intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a

A warning alerts you to a situation that could result in serious personal injury or death.

A caution alerts you to a situation that may result in minor personal injury or damage to the product and/or property.

Transportation and Storage

Transport the UPS system only in the original package to protect against shock and impact.

The UPS must be stored in a ventilated and dry room.

Preparation

Condensation may occur if the UPS system is moved directly from cold to warm environments. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to adjust to the environment.

Do not install the UPS system near water or in damp environments.

Do not install the UPS system where it would be exposed to direct sunlight or near a heater.

Do not block ventilation holes on the UPS housing.

Installation

Do not connect appliances or devices to the UPS output sockets or terminal that would over load the UPS.

Place cables in such a way that no one can step on or trip over them.

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Important Safety Instructions

Do not connect domestic appliances such as hair dryers to UPS output sockets.

Connect the UPS system only to a grounded, shockproof outlet, which must be easily accessible and close to the UPS system.

Use only a VDE-tested, CE-marked (or UL-marked for 100/110/115/120/127 Vac models) mains cable (e.g., the mains cable of your computer) to connect the UPS system to the building wiring outlet (shockproof outlet).

Use only VDE-tested, CE-marked (or UL-marked for 100/110/115/120/127 Vac models) power cables to connect the loads to the UPS system.

When installing the equipment, ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3.5mA.

Temperature Rating: Units are considered acceptable for use in a maximum ambient environment of 104°F (40°C).

For Pluggable Equipment: The socket-outlet shall be installed near the equipment and shall be easily accessible.

The unit is heavy. Lifting the unit requires a minimum of two people.

Operation

Do not disconnect the ground conductor cable on the UPS or the building wiring terminals at any time since this

would cancel the protective earth of the UPS system and of all connected loads.

The UPS system features its own, internal current source (batteries), therefore, the UPS output sockets or output terminal blocks may be electrically live even if the UPS system is not connected to the building wiring outlet.

In order to fully disconnect the UPS system, first press the “OFF” button, and then disconnect the mains.

Ensure that no liquid or other foreign objects can enter into the UPS system.

The EPO, RS-232 and USB circuits are an IEC 60950-1 safety extra low voltage (SELV) circuit. This circuit must be separated from any hazardous voltage circuits by reinforced insulation.

Maintenance, Service and Faults

The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.

Risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet); components inside the UPS system are still connected to the battery and are electrically live and dangerous.

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Important Safety Instructions

Before performing any service and/or maintenance, disconnect the batteries and verify that no current is present and no hazardous voltage exists on the terminals of the high capability capacitor, such as BUS-capacitors.

Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. Unauthorized persons must be kept well away from the batteries.

Risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground. Before touching, please verify that no voltage is present.

Do not dispose of batteries in a fire. The batteries may explode.

Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.

Batteries may cause electric shock and have a high short-circuit current. Please take the precautionary measures specified below and any other measures necessary when working with batteries:

• Remove watches, rings, or other metal objects.

• Use tools with insulated handles.

• Wear rubber gloves and boots.

• Do not lay tools or metal parts on top of batteries.

• Disconnect charging source and load prior to installing or maintaining the battery.

• Remove battery grounds during installation and maintenance to reduce likelihood of shock. Remove the connection

from ground if any part of the battery is determined to be grounded.

When changing batteries, install the same number and same type of batteries or battery packs.

For UPS with internally mounted battery:

• Instructions shall have sufficient information to enable the replacement of the battery with a suitable manufacturer and

catalogue number.

• Safety instructions to allow access by Service Personnel shall be stated in the installation/service handbook.

• If batteries are to be installed by Service Personnel, instructions for interconnections, including terminal torque, shall

be provided.

Do not attempt to dispose of batteries by burning them. This could cause an explosion.

Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes. It may be toxic.

Only replace the fuse with the same type and amperage to avoid fire hazards.

Do not disassemble the UPS system.

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Industry Canada (IC)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15

Correct disposal of this product: This symbol indicates that this product must not be disposed of with

service.

DANGER TENSION

Le symbole de la pointe de flèche, dans un triangle équilatéral, est destiné à alerter

d'électrocution.

of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This is a product for commercial and industrial applications. In second environment installations, restrictions or additional measures may be needed to prevent disturbances.

Industry Canada (IC)

ICES-003 Class A Notice. This Class A digital apparatus complies with Canadian ICES-003.

Waste Electrical and Electronic Equipment (WEEE) Directive

household waste, according to the WEEE Directive (2012/19/EU) and your national law. This product should be taken to a collection center licensed for the recycling of waste electrical and electronic equipment (EEE). The mishandling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the efficient use of natural resources. For more information about where you can take your waste equipment for recycling, please contact your local city office or your household waste collection

Instructions Importantes Sur La Sécurité

Respectez tous les avertissements et consignes d'utilisation de ce manuel et conservez-le pour référence ultérieure. Ne faites pas fonctionner cet appareil avant de lire attentivement toutes les informations de sécurité et les instructions d'utilisation.

Comprendre Les Symboles De Sécurité

l'utilisateur sur la présence de tension dangereuse non isolée dans l'enceinte du

DANGEREUSE

AVERTISSEMENT

produit qui peut être d'une ampleur suffisante pour constituer un risque

Un avertissement vous avertit d'une situation pouvant entraîner des blessures graves ou la mort.

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Instructions Importantes Sur La Sécurité

ATTENTION

Une attention vous avertit d'une situation pouvant entraîner des blessures mineures ou des dommages au produit et/ou à la propriété.

REMARQUE

Une remarque est utilisée pour mettre en évidence les procédures relatives à l'installation, au fonctionnement ou à l'entretien du produit.

Transport et stockage

Transportez le système UPS uniquement dans son emballage d'origine pour le protéger contre les chocs.

L'onduleur doit être stocké dans une pièce ventilée et sèche.

Préparation

De la condensation peut se produire si le système UPS est directement déplacé d'un environnement froid à un environnement chaud. Le système UPS doit être absolument sec avant d'être installé. Veuillez prévoir au moins deux heures pour que le système d'ASI s'adapte à l'environnement.

N'installez pas l'onduleur à proximité d'eau ou dans un environnement humide.

N'installez pas le système UPS à un endroit exposé à la lumière directe du soleil ou à proximité d'un appareil de chauffage.

Ne bloquez pas les trous de ventilation sur le boîtier de l'onduleur.

Installation

Ne connectez pas de périphériques à la sortie de l'onduleur ou à un terminal susceptible de surcharger l'onduleur.

Placez les câbles de manière à ce que personne ne puisse marcher dessus ou trébucher dessus.

Ne connectez pas d'appareils domestiques tels que des sèche-cheveux aux prises de sortie de l'ASI.

Ne connectez le système ASI qu'à une prise de terre protégée contre les chocs, qui doit être facilement accessible et proche du système ASI.

Utilisez uniquement un câble d'alimentation certifié VDE, marqué CE (par exemple, le câble d'alimentation de votre ordinateur) pour connecter le système UPS au câblage du bâtiment sortie (sortie antichoc).

Utilisez uniquement des câbles d'alimentation VDE, marqués CE pour connecter les charges au système UPS.

Lors de l'installation de l'équipement, assurez-vous que la somme du courant de fuite de l'onduleur et des périphériques connectés ne dépasse pas 3.5 mA.

Température nominale: Les unités sont considérées acceptables pour une utilisation dans un environnement ambiant maximal de 40°C (104°F).

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Instructions Importantes Sur La Sécurité

Pour les équipements enfichables: La prise de courant doit être installée près de l'équipement et doit être facilement accessible.

L'unité est lourde. Le levage de l'unité nécessite un minimum de deux personnes.

Fonctionnement

Ne déconnectez pas le câble du conducteur de mise à la terre de l'onduleur ou des bornes de câblage du bâtiment car cela annulerait la mise à la terre de protection de l'onduleur et de toutes les charges connectées.

Le système ASI dispose de sa propre source de courant interne (batteries). Par conséquent, les prises de sortie ou les borniers de sortie de l'ASI peuvent être sous tension même si le système ASI n'est pas connecté à la sortie du bâtiment.

Pour déconnecter complètement le système UPS, appuyez d'abord sur le bouton "OFF", puis débranchez le secteur.

Assurez-vous qu'aucun liquide ou autre corps étranger ne puisse pénétrer dans le système ASI.

Les circuits EPO, RS-232 et USB sont des circuits de très basse tension de sécurité (TBTS) CEI 60950-1. Ce circuit doit être séparé de tout circuit de tension dangereux par une isolation renforcée.

Maintenance, Service et Défauts

Le système UPS fonctionne avec des tensions dangereuses. Les réparations ne peuvent être effectuées que par du personnel de maintenance qualifié.

Risque de choc electrique. Même après que l'appareil est déconnecté du secteur (prise de câblage du bâtiment); les composants à l'intérieur du système UPS sont toujours connectés à la batterie et sont sous tension et dangereux.

Avant d'effectuer toute opération de maintenance, déconnectez les batteries et vérifiez qu'il n'y a pas de courant et qu'aucune tension dangereuse n'existe sur les bornes du condensateur haute capacité, telles que les condensateurs BUS.

Seules des personnes connaissent bien les batteries et, avec les mesures de précaution requises, peuvent les remplacer et superviser les opérations. Les personnes non autorisées doivent être tenues à l'écart des batteries.

Risque de choc electrique. Le circuit de la batterie n'est pas isolé de la tension d'entrée. Des tensions dangereuses peuvent se produire entre les bornes de la batterie et le sol. Avant de toucher, vérifiez s'il n'y a pas de tension.

Ne jetez pas les piles dans un feu. Les piles peuvent exploser.

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Instructions Importantes Sur La Sécurité

N'ouvrez pas et ne mutilez pas les piles. L'électrolyte libéré est nocif pour la peau et les yeux. Cela peut être toxique.

Les batteries peuvent provoquer un choc électrique et un courant de court-circuit élevé. Veuillez prendre les mesures de précaution suivantes et toutes les autres mesures nécessaires lorsque vous travaillez avec des batteries:

• Retirez les montres, bagues ou autres objets métalliques.

• Utilisez des outils avec des poignées isolées.

• Portez des gants et des bottes en caoutchouc.

• Ne posez pas d'outils ou de pièces métalliques sur les batteries.

• Débranchez la source de charge avant d'installer ou de maintenir la batterie.

• Retirez les masses de la batterie pendant l'installation et la maintenance afin de réduire les risques de choc. Retirez

la connexion de la masse si une partie de la batterie est déterminée pour être mise à la terre.

Lorsque vous changez les piles, installez le même numéro et le même type de piles ou de batteries.

Pour onduleur avec batterie interne:

• Les instructions doivent contenir suffisamment d'informations pour permettre le remplacement de la batterie par un

fabricant et un numéro de catalogue appropriés.

• Les instructions de sécurité pour permettre l'accès au personnel de service doivent être indiquées dans le manuel

d'installation/d'entretien.

• Si des batteries doivent être installées par le personnel de service, des instructions pour les interconnexions, y

compris le couple aux bornes, doivent être fournies.

N'essayez pas de vous débarrasser des piles en les brûlant. Cela pourrait provoquer une explosion.

Ne pas ouvrir ou détruire les piles. L'électrolyte qui s'échappe peut causer des blessures à la peau et aux yeux. Cela peut être toxique.

Ne remplacez le fusible que par le même type et le même ampérage pour éviter les risques d'incendie.

Ne démontez pas le système UPS.

Cet équipement a été testé et déclaré conforme aux limites d'un appareil numérique de classe A, conformément à la partie 15 des règles de la FCC. Ces limites sont conçues pour fournir une protection raisonnable contre les interférences nuisibles lorsque l'équipement est utilisé dans un environnement commercial. Cet équipement génère, utilise et peut émettre de l'énergie radiofréquence et, s'il n'est pas installé et utilisé conformément au manuel d'instructions, peut causer des interférences nuisibles aux communications radio. L'utilisation de cet équipement dans une zone résidentielle est susceptible de provoquer des interférences nuisibles, auquel cas l'utilisateur devra corriger les interférences à ses propres frais.

Les changements ou modifications non expressément approuvés par la partie responsable de la conformité pourraient annuler l'autorité de l'utilisateur à utiliser l'équipement.

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Industrie Canada (IC)

Ceci est un produit pour les applications commerciales et industrielles. Dans les installations du deuxième

Elimination correcte de ce produit: Ce symbole indique que ce produit ne doit pas être éliminé avec

veuillez contacter votre mairie ou votre service de collecte des ordures ménagères.

environnement, des restrictions ou des mesures supplémentaires peuvent être nécessaires pour éviter les perturbations.

Industrie Canada (IC)

ICES-003 Avis NMB-003, Classe A. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Directive sur les déchets d'équipements électriques et électroniques (WEEE)

les ordures ménagères, conformément à la directive WEEE (2012/19/EU) et à votre législation nationale. Ce produit doit être déposé dans un centre de collecte agréé pour le recyclage des déchets d'équipements électriques et électroniques (EEE). La mauvaise manipulation de ce type de déchets pourrait avoir un impact négatif possible sur l'environnement et la santé humaine en raison de substances potentiellement dangereuses généralement associées aux EEE. Dans le même temps, votre coopération dans l'élimination correcte de ce produit contribuera à une utilisation efficace des ressources naturelles. Pour plus d'informations sur les lieux de recyclage de vos équipements usagés,

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Supplied Components and Hardware

To order more hardware, contact support at

(866) 977

•

After carefully opening all product packaging, identify the supplied components and hardware shown. If any pieces are missing or damaged, please report it immediately to Technical Support at av.middleatlantic.techsupport@legrand.com or (866) 977-3901. Keep the original box in a safe place for future use.

RS-232 Cable

1, 1.5, or 2KVA UPS Unit

NOTE: Rails pre-installed on unit.

Power Cord

36" (914 mm) USB-B to USB-A Cable

(3x)

Power Cord Retainer

User Manual

Connector

(For EPO and Dry Contacts)

NOTE

-3901.

av.middleatlantic.techsupport@legrand.com

Required Tools

#2 Phillips Screwdriver

WARNING Use tools with caution and follow all safety protocols.

AVERTISSEMENT Utiliser des outils avec prudence et suivre tous les protocoles de sécurité.

Electric Drill and #2 Phillips Bit (if Preferred)

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Introduction

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

1000VA

1500VA

2000VA

Watts

900W

1350W

1800W

Power Factor

0.9

Power Button

This user manual provides information about your Line Interactive UPS (A), one of the NEXSYS power devices offered by Middle Atlantic Products. You may have purchased additional items (some sold separately) as part of your NEXSYS UPS configuration.

For information about additional UPS products that are part of the NEXSYS series, such as expandable batteries and a RackLink™ network card, to name a few, refer to their respective documents available on the NEXSYS product page at

www.legrandav.com or contact support at av.middleatlantic.techsupport@legrand.com or (866) 977-3901.

Some General Specifications

For more specification details see “Specifications” on page 43.

Model

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

Understanding the One-Time UPS Transport Mode

Your UPS comes from the factory with the batteries fully charged and an enabled, one-time Transport Mode function to minimize battery discharge.

If you press the power button while the UPS is in Transport Mode, the following message appears for 10 seconds on the LCD.

UPS PowerLock

UPS OFF in 10sec

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Charging Your UPS, the First Time

After 10 seconds, the LCD and UPS turn off.

First, use the it to charge for

Before installing your UPS proper location. well.

Altitude (Feet and Meters)

Derating Factor

3280.84

1000

1.0

4921.26

1500

0.95

6561.68

2000

0.91

8202.1

2500

0.86

9842.52

3000

0.82

The first time you plug your UPS into an appropriately rated receptacle using the power cord (C), the system turns off this one-time Transport Mode and the power button then functions normally. For more information, see “Understanding the UPS Power Button” on page 37.

Charging Your UPS, the First Time

You must first charge your UPS (A) for at least eight hours before it can provide direct backup power to connected devices.

Whether the UPS is turned on or off, the auto charge feature automatically charges the pre-installed, internal battery whenever the UPS is plugged directly into an appropriately rated AC power receptacle using the supplied power cord (C).

NOTE

supplied power cord (C) and directly plug your UPS into AC power and allow

eight hours before providing direct backup power to connected devices.

Determining Your Equipment Power Requirements

Ensure that the equipment plugged into the UPS (A) does not exceed its rated capacity. If they are exceeded, an overload condition may occur and cause the UPS to shut down or the circuit breaker to trip.

Many factors affect the power requirements of your electronic equipment connected to your UPS. For optimal system performance always keep the overall load of the unit below 80% of the rated capacity.

Understanding UPS Installation Requirements

(A), carefully review the following considerations to select a

NOTE

1. The UPS should be placed on a flat, clean surface. Place it in an area away from vibration, dust, humidity, high temperature, flammable liquids, gases, corrosive, and conductive contaminants. Install the UPS indoors in a clean environment, where it is away from windows and doors. Maintain a minimum clearance of 3.94” (100mm) on the bottom of the UPS to avoid dust and high temperatures.

Most considerations apply to Expandable Battery options (not included) as

2. Maintain an ambient temperature range of 32ºF (0ºC) to 104ºF (40ºC) for optimal UPS operation.

3. Maintain a maximum altitude of 1093.61yd. (1000m) to keep the UPS within normal operation at full load. If used in high altitudes, please reduce the connected load. Altitude derating power with connected loads for UPS normal operation is listed as follows:

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Installing the UPS Inside of Your Enclosure

NOTE

Derating factor values are

(15˚C).

YES

Back of Rail

Sliders

based on density of dry air = 1.225 kg/m3 at sea level, + 59˚F

4. Your UPS is equipped with a fan for thermal management. Place the UPS in a well-ventilated area and maintain a minimum clearance of 4” (100mm) in the front of the UPS, and 12” (300mm) at the back and two sides of the UPS for heat dissipation and maintenance access.

Installing the UPS Inside of Your Enclosure

WARNING This procedure requires at least one additional person.

AVERTISSEMENT Cette procédure nécessite au moins une personne supplémentaire.

1. Carefully team lift your UPS (A), remove it from the packaging, and place it on an appropriate work surface.

CAUTION Only lift from the sides and back of the unit and not by the front or rail sliders.

ATTENTION

Soulevez uniquement par les côtés et l'arrière de l'unité et non par le avant ou les rails.

Acceptable Lifting Points on Your UPS

2. Slide the back of each rail slider completely off the assembly.

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Installing the UPS Inside of Your Enclosure

Installing the UPS above or below expandable batteries (or close) will simplify connectivity and cable

Front

Rackrails

Rear

Rackrails

NOTE:

•

• Front and rear rackrails on enclosure isolated for clarity.

Front

Rackrails

Rear

Rackrails

TIP

management. Take a moment to consider where you plan to install your UPS inside your enclosure and the distance from any corresponding expandable batteries.

3. Use electric drill, #2 Phillips bit, and (8x) rackscrews (not provided) to attach the ears on the back of the rail sliders to rear rackrails at the desired height inside of your enclosure.

WARNING

AVERTISSEMENT Cette procédure nécessite au moins une personne supplémentaire.

Rackscrews not provided.

Every hole on each rail slider ear must be secured with a rackscrew (not provided).

4. Team lift your UPS (A) and carefully slide the front of each rail slider over the back sliders until the ears on the front rail sliders are flush with the front rackrails on your enclosure.

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Installing the UPS Inside of Your Enclosure

5. Use electric drill and (8x) rackscrews (not provided) to attach the ears on the front rail sliders to the front

WARNING

Every hole on the ear of each rail slider must be secured with a rackscrew (not provided).

AVERTISSEMENT

Cette procédure nécessite au moins une personne supplémentaire.

The power demands of devices such as laser printers, paper shredders, copiers,

will overload and possibly damage your UPS.

Les besoins en énergie d'appareils tels que les imprimantes laser, les

UPS.

CAUTION

Plug the UPS power cord into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.

ATTENTION

Branchez l'onduleur dans une prise bipolaire, trois fils et mise à la terre uniquement. Évitez d'utiliser des rallonges.

Rear

Rackrails

Front

Rackrails

Press inward on

retainer sides.

Hook ends of

retainer inside

of posts.

rackrails on your enclosure.

6. With your UPS now secured inside of your enclosure, make cable connections as desired. For more information, see “Communicating with Your UPS” on page 18 and “Understanding Rear Panel Connections” on page 24.

CAUTION

space heaters, vacuum cleaners, sump pumps, or other large electrical equipment are typically too high for battery and surge-protected outlet connections. Doing so

déchiqueteuses à papier, les copieurs, les appareils de chauffage, les aspirateurs,

ATTENTION

les pompes de puisard ou d'autres gros équipements électriques sont généralement trop élevés pour se connecter à la batterie et aux prises protégées contre les surtensions. Cela surchargerait et éventuellement endommagerait votre

7. If your system includes any expandable runtime battery option(s), proceed to “Communicating with Your UPS,”

“Disabling and Enabling the UPS Emergency Power Off (EPO) Function,” and “Connecting the Expandable Runtime Battery Option,” starting on page 18. Otherwise, continue with the remaining steps in this topic.

8. Install the power cord retainer (B) by pressing inward on its sides and hooking the ends into the posts on the back of your UPS as shown.

9. Use the power cord (C) to connect your UPS from the AC input into an outlet on an appropriately rated receptacle.

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Communicating with Your UPS

CAUTION

The receptacle should be protected by a fuse or circuit breaker. The circuit should not be servicing other equipment with large electrical demands.

ATTENTION

La prise doit être protégée par un fusible ou un disjoncteur. Le circuit ne

électriques.

Serial Connections

Network Connection

Network Card Expansion Slot on UPS

doit pas entretenir d'autres équipements avec de grandes exigences

10. Check the LCD panel on your UPS (A) to confirm that the site wiring fault indicator light is not lit. This light turns on when your UPS is plugged into an improperly wired receptacle.

Communicating with Your UPS

Communication ports are available on the back of your UPS (A) which allow you to monitor or control your device from a desktop or laptop computer.

This may be done by direct connection using the USB-B to USB-A Cable (D), the DB9 RS-232 cable (E), or an Ethernet connection via the network card slot if you purchased a RackLink™ Network Card option. The network card option also may be used to communicate with your UPS remotely over the internet.

USB Type B

DB9 RS-232

For more information about communicating with your UPS over the USB-B port, refer to the NEXSYS UPS Manager Software User Manual (100-00077) at www.legrandav.com.

For more information about communicating with your UPS using a wired Ethernet connection or via wireless connection over the internet using the RackLink™ Network Card option, refer to the NEXSYS UPS RackLink Network Card User Manual (100-00074) at www.legrandav.com.

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Disabling and Enabling the UPS Emergency Power Off (EPO) Function

Disable the sleep mode function to keep your network card on regardless of your UPS

power settings.

CAUTION

When enabled, sleep mode deactivates the network card port when the UPS is Off, the batteries are fully charged, and the LCD panel is asleep.

For more information, see "Using Main Menu > Configuration Functions > Service Mode" on page 32.

Désactivez la fonction de mode veille pour garder votre carte réseau allumée quels que soient les paramètres d'alimentation de votre onduleur.

ATTENTION

Lorsqu'il est activé, le mode veille désactive le port de la carte réseau lorsque l'onduleur est éteint, les batteries sont complètement chargées est en veille et l'écran LCD.

Pour plus d'informations, voir "Utilisation du menu principal > Fonctions de configuration > Mode service" à la page 32.

Disabling and Enabling the UPS Emergency Power Off (EPO) Function

Your UPS (A) is equipped with an EPO (emergency power off) function.

Use a connector (F) to enable the EPO function by CLOSING the contact. The UPS comes from the factory with the contact OPEN and EPO function disabled.

• Images in this manual typically show a UPX-1000R-2 model to show the location of

NOTE

connectors, buttons, and lights on the LED panel. The locations of these items are similar on all available NEXSYS™ Line Interactive UPS models.

• The EPO connector and socket are shown in black for clarity.

For more information, see “Understanding Rear Panel Connections” on page 24.

Close the contact as desired,

and then insert the EPO

connector into its port.

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Connecting the Expandable Runtime Battery Option

NOTE

If you are adding exactly one expandable runtime battery to your UPS system, you may decide to leave the

on your expandable runtime

battery

• Applicable cords, cables, and ports shown in black for clarity.

•

For more information, see “Charging Your UPS, the First Time” on page 13.

EXB

BATTERY PACK DETECTION

INPUT BREAKER

DC BREAKER

Expandable Battery

Expandable

Battery Option

An expandable runtime battery option is available for your UPS. If you purchased an expandable battery for your configuration, the following topic shows you how to properly add it to your system.

• Up to four expandable batteries may be added to your UPS system.

NOTE

• Images in this manual typically show a UPX-1000R-2 model to show the location of connectors, buttons, and lights on the LED panel. The locations of these items are similar on all available NEXSYS™ Line Interactive UPS models and corresponding options.

For information about battery replacement, see “Replacing the Battery” on page 38.

For more information, refer to the NEXSYS Line Interactive UPS Expandable Runtime Battery Option User Manual (100-00071) at www.legarndav.com.

1. Use a #2 Phillips screwdriver to remove the screw and plate covering the expandable runtime battery main connector ports on the back of both your UPS (A) and expandable runtime battery option.

Carefully set aside the screws and plates for future use.

, if desired.

main connector port screw and plate intact

2. Connect the end of the expandable runtime battery main connector cord into the corresponding port on the back of your UPS as shown.

NOTE

After connecting the battery or batteries, the entire system must be charged

for eight hours before providing direct backup power to connected devices.

15A UPS

Model Shown

(A)

Main Connector Cord

Runtime

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Connecting the Expandable Runtime Battery Option

3. Connect one side of the expandable battery communication cable into the lower left port labeled EXB on the

Up to four should

EXB

BATTERY PACK DETECTION

EXB

BATTERY PACK DETECTION

EXB

BATTERY PACK DETECTION

EXB

BATTERY PACK DETECTION

DC BREAKER

INPUT BREAKER

Communication

Expandable

Cords

15A UPS

(A)

Connect Up

15A UPS

(A)

EXB

BATTERY PACK DETECTION

INPUT BREAKER

DC BREAKER

Expandable Battery

Expandable

Battery Option

Expandable Battery

back of your expandable battery as shown.

Model Shown

Runtime

Communication Cable

Main Connector Cord

4. Connect the other side of the expandable battery communication cable into the port labeled EXB on the back of your UPS.

NOTE

expandable runtime battery options may be added to your UPS system and

only be connected as shown.

Model Shown

Expandable

Battery

Cables

Battery

Main

Connector

to Four

Expandable

Runtime

Battery

Options

(Not Provided)

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Connecting the Expandable Runtime Battery Option

5. Install the power cord retainer (B) by pressing inward on its sides and hooking the ends through the input

CAUTION

Plug the UPS power cord into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.

ATTENTION

Branchez l'onduleur dans une prise bipolaire, trois fils et mise à la terre uniquement. Évitez d'utiliser des rallonges.

CAUTION

The receptacle should be protected by a fuse or circuit breaker. The circuit should not be servicing other equipment with large electrical demands.

ATTENTION

La prise doit être protégée par un fusible ou un disjoncteur. Le circuit ne

électriques.

To appropriately

rated receptacle.

To appropriately

rated receptacle.

To appropriately

rated receptacle.

To appropriately

rated receptacle.

To appropriately

rated receptacle.

To appropriately

rated receptacle.

IEC to IEC

Battery Power Cord

Press inward on

retainer sides.

Hook ends of retainer

through input post holes.

Battery Power Cord

Battery

Cord

IEC to IEC

Daisy-Chain

Batteries

Direct Power

Batteries

15A UPS

post holes on the back of your UPS as shown.

6. Only use the power cord (C) provided with your UPS unit and the expandable runtime battery or batteries, and either directly connect them to appropriately rated receptacles, or daisy-chain the power to multiple batteries (where applicable) using IEC-to-IEC short cord(s) as shown.

doit pas entretenir d'autres équipements avec de grandes exigences

Model Shown

(A)

Power

Connecting

Additional

Power

Connecting

Additional

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Connecting the Expandable Runtime Battery Option

7. After making all expandable runtime battery connections to your UPS, the whole system must first be

Option

Description

External Battery 0 – 4

Set the number of external battery pack(s) attached to your UPS.

Auto

Automatically detect the number of external battery pack(s) attached to your UPS.

charged for at least eight hours before it can provide direct backup power to connected devices. For more information, see “Charging Your UPS, the First Time” on page 13.

8. Press the power button on the UPS to turn on the system. For more information, see “Understanding the UPS Power Button” on page 37.

9. Check the LCD panel on your UPS to confirm that the site wiring fault indicator light is not lit. This light turns on when your UPS is plugged into an improperly wired receptacle.

10. Navigate to Main Menu > Configuration Functions > External Battery on the LCD front panel of your UPS and verify the system is detecting connections in the manner you prefer.

The default setting is Auto, but you may prefer manually entering the number of external runtime batteries on your system instead.

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Basic Operation and Feature Set

B C E F G H K

L C B A I

C K B E F G H

Understanding Rear Panel Connections

Labels on the rear panels of different UPS models correspond with the following explanations further down.

1K and 1.5K Bank Models

1K and 1.5K Outlet Models

2K Bank Models

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Basic Operation and Feature Set

2K Outlet Models

A I J E F G H

L C B

A. RackLink™ Network Card Port

B. The Emergency Power Off (EPO) Port: Used for UPS remote shut down control (not for telecommunication

use).

C. The External Battery Unit Detection Port (EXB): Automatically detects the External Battery Pack(s) for

UPS estimated runtime calculations.

D. Input Circuit Breaker: Located next to the AC input, the input circuit breaker trips when the load exceeds

the UPS power rating.

E. Fan

F. External Battery Port: Port where the expandable battery main connector is inserted.

G. External Grounding and Bonding Stud: Used for connecting an external ground wire to bond the chassis.

H. Output Receptacles: Depending on your model, the Battery Backup output receptacles are equipped with

load shedding functionality, bank-controlled outlets, or individually controlled outlets.

I. Dry Contact Communication Port: These two ports are normally OPEN. Dry 1 will close when input power

is lost. Dry 2 closes when battery power is low.

J. RS-232 Communication Port: Used for direct UPS monitoring and control.

K. USB Communication Port: Used for direct UPS monitoring and control.

L. AC Input: The inlet is IEC14 (for 15A) or IEC20 (for 20A) based on the model you purchased.

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Basic Operation and Feature Set

Using Front Panel Buttons and the LED Indicators

LED Icon

LED Icon Color or Status

Operation

White

Your UPS is in Normal Mode.

Flashing

Your UPS is in AVR Mode.

Orange

Your UPS is in Battery Mode.

Red

Your UPS has an internal fault. For more information, see “Understanding Fault Log Messages” on page 35.

Red

Your UPS detected a weak, bad, or disconnected battery.

Power Button

1. If you haven’t done so already, your UPS (A) must first be charged for at least eight hours before it can provide direct backup power to connected devices. For more information, see “Charging Your UPS, the First Time” on page 13.

2. Press the power button on the front panel and hold it until you hear a single beep, then release, to turn on your UPS.

For more information, see “Understanding the UPS Power Button” on page 37.

The rest of this topic to explains how use the front panel buttons and interpret the LED indicators.

LED Indicators

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Basic Operation and Feature Set

Front Panel Buttons

Front Panel

Button

Operation

Power

Press for approximately 1 second to turn UPS on or off.

Press to cancel or return to a previous LCD menu.

Press to select LCD menu options.

Up Arrow

Press to scroll up the LCD menu.

Down Arrow

Press to scroll down the LCD menu.

The status page list and corresponding sub

Press for approximately 4 seconds to start a manual test.

Select

Cancel, Back

Understanding Your UPS Status Modes

• Standby Mode: In this mode, the UPS is Off, the LCD is functioning, the unit is plugged in, and your batteries are still being charged; however, no output going to the banks or outlets. You can only access the service mode and reset to default functions when your UPS is in standby mode.

• Normal Mode: When your UPS is in this mode the voltage from the line input (AC plug) is equal to the output voltage to the banks or outlets.

• AVR Mode: When your UPS input voltage is too high or low, the unit goes into this mode to properly regulate the voltage to the banks or outlets.

• Battery Mode: When your UPS line voltage is unacceptable and AVR mode is unable to compensate, the unit goes into battery mode.

Viewing Status Information on the LCD Panel

Use Up and Down buttons to scroll the status information for your UPS. Use the Cancel button to go back or clear any possible fault or warning notifications.

For more information, see “Front Panel Buttons” on page 27.

NOTE

-pages differ based on Bank or Outlet models.

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Basic Operation and Feature Set

Understanding Status Information on Bank UPS Models

Screen

Information Shown

General Page

Displays the UPS output voltage and battery general state.

Operating Mode

Displays the UPS operation Mode (Normal or Battery Mode).

Load Total

Displays the UPS total output load.

Load 1 State

Displays load 1 apparent power, current, power, Load percent.

Load 2 State

Displays load 2 apparent power, current, power, Load percent.

Battery State

Displays battery capacity and voltage.

Input Status

Displays UPS input voltage and frequency.

Output Status

Displays UPS output voltage and frequency.

Last UPS Test

Displays UPS last battery test result.

Load Bank State

Displays UPS output relay state as On or Off.

Est Runtime

Displays UPS estimate runtime.

Screen

Information Shown

General Page

Displays the UPS output voltage and battery general state.

Operating Mode

Displays the UPS operation Mode (Normal or Battery Mode).

Load Total

Displays the UPS total output load.

Battery State

Displays battery capacity and voltage.

Input Status

Displays UPS input voltage and frequency.

Output Status

Displays UPS output voltage and frequency.

Last UPS Test

Displays UPS last battery test result.

Outlet Status

(Screen 1)

Displays the status of the UPS outlet numbers 1, 2, 3, or 4 as either O (On) or X (Off).

Understanding Status Information on Outlet UPS Models

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Basic Operation and Feature Set

Screen

Information Shown

Outlet Status

(Screen 2)

Displays the status of the UPS outlet numbers 5, 6, 7, or 8 as either O (On) or X (Off).

Est Runtime

Displays UPS estimated runtime.

Disable the sleep mode function to keep your network card on regardless of your UPS Désactivez la fonction de mode veille pour garder votre carte réseau allumée quels que

Mode service" à la page 32.

Depending on the UPS status you are press it again

Menu Item

Information Shown

Configuration

Displays UPS settings that can be configured by the user.

Event Log

Displays the 3 most recent Fault and Warning event messages.

Information

Displays the UPS model and serial number, replacement battery part number, battery installation

number.

Operating the LCD Main Menu

power settings. When enabled, sleep mode deactivates the network card port when the UPS is Off, the

CAUTION

ATTENTION

Press the select button to enter the main menu.

batteries are fully charged, and the LCD panel is asleep. For more information, see "Using Main Menu > Configuration Functions > Service Mode" on page 32.

soient les paramètres d'alimentation de votre onduleur. Lorsqu'il est activé, le mode veille désactive le port de la carte réseau lorsque l'onduleur est éteint, les batteries sont complètement chargées est en veille et l'écran LCD. Pour plus d'informations, voir "Utilisation du menu principal > Fonctions de configuration >

NOTE

for the main menu to appear.

in when pressing the select button, you may have to

Use Up and Down buttons to scroll and the Cancel button to go back or clear any possible fault or warning notifications.

For more information, see “Front Panel Buttons” on page 27.

date, and the UPS firmware version. If you have a RackLink network card option installed and configured, the screen also shows the UPS name (if configured in the network card software), MAC address, IP address, and serial

Using Main Menu > Configuration Functions

Press the Select button to enter the configuration menu.

Use Up and Down buttons to scroll and the Select button to choose a configuration function.

For more information, see “Front Panel Buttons” on page 27.

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Basic Operation and Feature Set

Configuration Function

Available Settings and Descriptions

Audible Alarm

Setup the audible alarm on your UPS as On, Off, or Mute.

Bank/Outlet

Turn banks or outlets on your UPS On or Off.

External Battery

Setup UPS external battery packs.

Reset to Default

Resets the UPS to its factory default settings.

Service Mode

Setup UPS functions such as password, activating load shedding, changing the voltage output and sensitivity, and other items.

Using Main Menu > Configuration Functions > Audible Alarm

Alarm Option

Description

Enable

Turns On alarms as described in “Understanding Enabled or Muted Alarms” on page 30.

Mute

Silences alarms only for the current event. After the event, alarms then will sound as described in in “Understanding Enabled or Muted Alarms” on page 30.

Disable

Alarms are permanently silenced until set back to either Enable or Mute.

Event

Description

Battery Mode

Emitting 1 Beep every 10 seconds.

Low Battery

Emitting 2 beeps every 5 seconds.

Battery Disconnect

Emitting 3 beeps every 5 minutes.

Fault or Overload

Continuous beeping.

Press the Select button to enter the audible alarm menu.

Use Up and Down buttons to scroll and the Select button to choose from the following audible alarm options.

Understanding Enabled or Muted Alarms

System events trigger the following sounds when your audible alarm set to either Enabled or Mute options.

Using Main Menu > Configuration Functions > Bank/Outlet

Press the Select button to enter the bank or outlet menu.

Bank Models

Use Up and Down buttons to scroll. Use the Select button to choose from the following options.

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Basic Operation and Feature Set

Option

Description

Load Bank 1

Turn Load Bank 1 On or Off.

Load Bank 2

Turn Load Bank 2 On or Off.

Outlet Models

Option

Description

Outlet Numbers 1 – 8

Turn Outlet Numbers 1 – 8 On or Off.

Option

Description

External Battery 0 – 4

Set the number of external battery pack(s) attached to your UPS.

Auto

Automatically detect the number of external battery pack(s) attached to your UPS.

Function

Default Parameter

Audible Alarm

Set to On.

Bank/Outlet

All banks and outlets turned On.

External Battery Pack

Set to Auto detect.

Battery Replace Date

Set to 1/1/2022.

Next Battery Replacement Date

Set to 1/1/2024.

Output Voltage

Set to 120V.

Load Shedding

Set to Enabled.

Service Mode Password

Set to 0000.

Use Up and Down buttons to scroll and the Select button to choose from the following options.

Using Main Menu > Configuration Functions > External Battery

Press the Select button to enter the external battery menu.

Use Up and Down buttons to scroll and the Select button to choose from the following options.

Using Main Menu > Configuration Functions > Reset to Default

Press the Select button to reset the UPS configuration functions to the following default parameters.

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Basic Operation and Feature Set

Function

Default Parameter

Battery Aging Coefficient

Set to 100.

Sleep Mode

Set to Disabled.

Sensitivity

Set to Normal (with L1 and L2 both Off).

Fault and Warning Log

Set to clear notifications for either event.

Function

Available Settings

Descriptions

Reset Battery Aging

Yes or No

Set the coefficient to Yes whenever you perform a

calculation.

Service mode functions are password protected and only available when your UPS is in Standby Mod topic. verify each “Understanding Your UPS Status Modes” on page 27.

Function

Available Settings

Descriptions

Output Voltage

110V, 120V, or 127V

Set the output of your UPS to one of the available voltage settings.

Load Control

Disable or Enable

When load control is enabled, you can turn the bank or

outlets are locked in their current state.

Password Setup

0000 – 9999

Select a four-digit password from 0000 – 9999 used

settings.

Using Main Menu > Configuration Functions > Reset Batt aging coefficient

Press the Select button to enter the reset batt aging coefficient menu. Then use Up, Down, and Select buttons to choose Yes and reset the battery aging coefficient, if desired.

battery replacement to optimize your battery runtime

Using Main Menu > Configuration Functions > Service Mode

e. The default password for access is 0000 as mentioned in the previous

NOTE

Press the Select button to enter the service mode menu.

Use Up and Down buttons to scroll and the Select button to choose from the following service mode functions.

The 0000 password is entered by default, and you must press the select button to

password character. For more information about status modes, see

outlets On or Off from the LCD screen, or from direct or remote connections. When disabled, all bank and

when accessing and modifying service mode function

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Basic Operation and Feature Set

Function

Available Settings

Descriptions

Sleep Mode

Disable or Enable

When enabled, sleep mode deactivates the network

CAUTION

Disable the sleep mode function

ATTENTION

Désactivez la fonction de mode

egrand.com ou (866) 977-3901.

Sensitivity

L1 or L2

Select 1 or 2 as the voltage sensitivity level.

card port when the UPS is Off, the batteries are fully charged, and the LCD panel is asleep.

With the UPS turned Off, sleep mode enabled, and the batteries fully charged, you may press any LCD panel button and the system temporarily activates the network card port until going back to sleep again.

to keep your network card on regardless of your UPS power settings. For more information, refer to "Understanding Network Access to Your UPS" in the NEXSYS UPS RackLink™ Network Card User Manual (100-00074) at

www.legrandav.com or contact

support at

av.middleatlantic.techsupport@l egrand.com or (866) 977-3901.

Using Main Menu > Event Log Functions

Press the Select button to enter the event log menu.

The LCD screen shows the three most recent Warning and Fault log messages for a total of 6 messages. Use Up and Down buttons to scroll through the log messages which appear on the screen in the order shown below.

veille pour garder votre carte réseau allumée quels que soient les paramètres d'alimentation de votre onduleur. Pour plus d'informations, reportez-vous à " Comprendre l'accès réseau à votre onduleur" dans le manuel d'utilisation de la carte réseau NEXSYS UPS RackLink™ (100-00074) sur

www.legrandav.com ou

contactez assistance à

av.middleatlantic.techsupport@l

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Basic Operation and Feature Set

For more information, see “Front Panel Buttons” on page 27.

While the LCD shows the three most current Warning and Fault log messages, the following topics explain all the possible messages that could appear for each type.

Warning Message Shown on LCD

Reason for Message

High Input Current - PLS Reduce

Load. (over current warning)

Your UPS has a high input current and is approaching an overload threshold. The UPS will still operate; however, you must reduce the load.

UPS is overloaded.

Your UPS has already shut down or is about to shut down due to an overload

Troubleshooting” on page 41.

Low Battery – Shutdown

imminent.

Your battery capacity is low, and the UPS will shut down.

Battery Depleted

The battery power of your UPS is completely depleted.

Site Wiring Fault - PLS check

input connection

A site wiring fault is detected. Please check the receptacle.

Fan Failure - PLS replace fan

A fan failure has occurred.

av.middleatlantic.techsupport@legrand.com or (866) 977-3901.

High Internal Temperature

Your UPS has detected a high internal temperature, will shut down, and

reached.

Fault 3

Warning 1 Warning 2 Warning 3

Fault 1 Fault 2

NOTE

Understanding Warning Log Messages

The following are all the possible warnings and corresponding messages that may or may not appear as one of the three most current when scrolling through the event logs in the LCD screen.

condition. For more information, see “

For more information, contact support at

will not allow a manual restart until an acceptable temperature range is

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Basic Operation and Feature Set

Warning Message Shown on LCD

Reason for Message

Low Internal Temperature

Your UPS has detected a low internal temperature, will shut down, and will

not allow a manual restart until an acceptable temperature range is

reached.

Fault Message Shown on LCD

Reason for Message

Output Short Circuit

A battery mode short has occurred. Disconnect all equipment connected to

3901.

Internal Bus Fault

An internal bus fault occurred in your UPS.

3901.

Inverter / Output Failure

An inverter fault occurred in your UPS. The UPS still operates in Line mode,

3901.

Charger Failure

A charger fault occurred in your UPS. The UPS will still operate; however, the

3901.

Bad Battery – PLS replace

Your UPS battery requires replacement.

3901.

Understanding Fault Log Messages

The following are all the possible faults and corresponding messages that may or may not appear as one of the three most current when scrolling through the event logs in the LCD screen.

your UPS.

If the message still appears after disconnecting all connected equipment, contact support at av.middleatlantic.techsupport@legrand.com or (866) 977-

Contact support at av.middleatlantic.techsupport@legrand.com or (866) 977-

but if it goes into Battery mode it will shut down.

Contact support at av.middleatlantic.techsupport@legrand.com or (866) 977-

battery is no longer being charged.

Contact support at av.middleatlantic.techsupport@legrand.com or (866) 977-

battery

Contact support at av.middleatlantic.techsupport@legrand.com or (866) 977-

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Basic Operation and Feature Set

Viewing Main Menu > Information

Device name with the

For more information (100

av.middleatlantic.techsup

Option

Information Shown

Device Name

Displays the user setup name. (Only available with the RackLink Network Card option.)

UPS Model

Displays the UPS model name.

UPS Serial No

Displays the UPS serial number.

Battery Part No

Displays the UPS battery pack part number.

Battery Install Date

Displays the UPS battery installation date.

UPS Firmware

Displays the UPS firmware version number.

IPv4 Address

Displays the IP address of the RackLink Network Card. (Only available with the RackLink Network Card option.)

MAC

Displays the MAC address of the RackLink Network Card. (Only available with the RackLink Network Card option.)

Press the Select button to enter the information menu.

Use Up and Down buttons to scroll and the Select button to choose the device information you wish to view.

For more information, see “Front Panel Buttons” on page 27.

, IPV4 address, and MAC address options and information are only available

RackLink™ Network Card option (Model Number UPX-RLNK-CARD).

NOTE

-00074) at www.legrandav.com or contact support at

, refer to the NEXSYS UPS RackLink™ Network Card User Manual

port@legrand.com or (866) 977-3901.

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Understanding the UPS Power Button

Your UPS comes

time Transport

Mode function is enabled to minimize battery discharge. If you press the power button while the UPS is in Transport Mode, the following message

appears for

Power Button

from the factory with the batteries fully charged and a one-

NOTE

UPS PowerLock

UPS OFF in 10sec

10 seconds on the LCD.

After 10 seconds, the LCD and UPS turn off.

The first time you plug your UPS into an appropriately rated receptacle using the power cord (C), the system turns off the one-time Transport Mode and the power button then functions as follows:

• Press and hold the power button until the display shows “Release Button Turn On UPS.” The unit then

powers On – whether it’s in Line Mode (plugged in) or Battery Mode.

• Press and hold the power button until the display shows “Release Button Shutdown UPS.” The unit then

powers Off.

• When the UPS is On, in Line Mode, and you press and hold the Power button until you hear exactly 4

beeps, and then immediately release the button, the unit perform a manual battery self-test.

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Replacing the Battery

The UPS be replaced without shutting down the UPS or removing any connected loads. Replacement is a safe, isolated

Battery Wire

Connection

Old Battery

Battery

(A) is equipped with a hot-swappable battery design; meaning, the battery may

NOTE

1. Use a #2 Phillips screwdriver and remove the (4x) screws from the front panel of the UPS (A) as shown.

2. Remove the panel from the UPS and set it aside along with the screws for re-attachment.

3. Squeeze and pull apart the battery wire connection and separate them as shown.

procedure from electrical hazards.

4. Use screwdriver to remove the set screw and battery cover as shown.

Set

Screw

Cover

5. Slide the battery box out of the front opening.

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Replacing the Battery

6. Use the box and pre-paid shipping label provided with your replacement battery and carefully pack and send

CAUTION

Discharged batteries are considered hazardous waste. They must be recycled or

dealer using replacement battery packaging, where applicable.

ATTENTION

Les batteries déchargées sont considérées comme des déchets dangereux. Ils

emballage de batterie de remplacement, le cas échéant.

Battery

Battery Wire

Connection

New Battery

the discharged battery to the recycling center. Otherwise, dispose or recycle your used battery in accordance with local laws and regulations.

disposed of in accordance with all local laws and regulations or shipped to your

doivent être recyclés ou éliminés conformément à toutes les lois et réglementations locales et/ou expédiés à votre revendeur en utilisant un

7. Slide your new battery into the front opening.

8. Use screwdriver and set screw to re-attach the battery cover.

Set

Screw

Cover

9. Re-attach the battery wire connection as shown.

10. Use screwdriver and (4x) screws to re-attach the front panel to your UPS as shown.

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Replacing the Power Cord (if Necessary)

After replacing the battery,

the unit must be charged for eight hours before providing

direct backup power to connected devices. For more information Your UPS, the First Time

WARNING

A power cord used with this device must meet the specifications listed in this topic.

AVERTISSEMENT

Tout câble d'alimentation utilisé avec cet appareil doit répondre aux spécifications répertoriées dans cette rubrique.

NOTE

” on page 13.

11. Update the battery installation date that appears on the LCD in the Information menu using either the manager software or the RackLink™ network card option. For more information, see “Communicating with Your UPS” on page 18 and refer to the NEXSYS UPS Manager Software User Manual (100-00077) or NEXSYS UPS RackLink Network Card User Manual (100-00074) at www.legrandav.com.

12. On the LCD screen, select Yes for the coefficient to optimize your battery runtime calculation. For more information see “Using Main Menu > Configuration Functions > Reset Batt aging coefficient” on page 32.

, see “Charging

Replacing the Power Cord (if Necessary)

Your UPS may require a longer length or replacement power cable. When replacing the cable with Legrand or any other supplier, the following specifications are required for 1K/1.5K UPS and 2K UPS products, respectively.

Understanding Cord Replacement Specifications for the 1K/1.5K UPS

Only operate your UPS using a power supply cord meeting the following compliance standards and specifications.

• Detachable, complying with UL 62, 1581.

• NEMA 5-15P plug type complying with UL 817 and CSA 22.2 NO.21-95, 42M.

• Minimum wire size of SJT 3/C, 16AWG, 221° F (105° C), 300V VW-1.

• C13 connector complying with the IEC60320-1 standard.

Understanding Cord Replacement Specifications for the 2K UPS

Only operate your UPS using a power supply cord meeting the following compliance standards and specifications.

• Detachable, complying with UL 62, 1581.

• NEMA 5-20P plug type complying with UL 817 and CSA 22.2 NO.21-95, 42M.

• Minimum wire size of SJT 3/C, 12AWG, 221° F (105° C), 300V VW-1.

• C19 connector complying with the IEC60320-1 standard.

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Troubleshooting

Problem

Possible Cause

Solution

discharged.

charged.

The UPS does not calculate

battery.

Properly connect the main connector cord and the

The UPS outlets do not

provide power to

connected equipment.

The UPS does not

operate for the expected

runtime duration.

The AC input power cord is

not properly connected.

Your UPS battery power has

Manual, Automatic, or

Scheduled Load Shedding is

enabled on your UPS.

The UPS battery is not fully

The battery needs to be

replaced.

Check your input power cord (C) is connected properly to the connector on the back of your UPS and into an appropriately rated receptacle.

Recharge your UPS battery for at least eight hours.

Check the outlet state setting on the LCD menu. For more information, see “Using Main Menu > Configuration Functions > Bank/Outlet” on page 30.

For more information, refer to the NEXSYS UPS Manager Software User Manual (100-00077) or the NEXSYS UPS RackLink Network Card User Manual (100-00074) at www.legrandav.com.

Recharge your UPS battery for at least eight hours.

If you are still experiencing problems after your UPS has been charged a full eight hours, contact support at

av.middleatlantic.techsupport@legrand.com or

(866) 977-3901.

the expected runtime for its

connected expandable

battery option.

The UPS is not configured to

automatically detect the

The main connector cord and

communication cable are not properly connected between the UPS and the expandable

expandable battery.

Check that the external battery setting is configured to Auto. For more information, see “Using Main Menu > Configuration Functions > External Battery” on page 31.

communication cable between the UPS and the expandable battery. For more information, see

Connecting the Expandable Runtime Battery

“ Option” on page 20.

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Troubleshooting

Problem

Possible Cause

Solution

The UPS displays a High

Manual (100-00074) at www.legrandav.com.

immediate shutdown.

30 seconds.

(866) 977-3901.

Input Current warning

message.

With a low input voltage, the

UPS compensates and

produces higher current to

maintain the power demand.

Access your UPS activity logs and look for any consistent low voltage reading trends, which may indicate a possible site issue. Reduce the load to resolve any high current production stress to the UPS.

For more information, refer to the NEXSYS UPS Manager Software User Manual (100-00077) or the NEXSYS UPS RackLink Network Card User

The LCD on your UPS

indicates “UPS is

overloaded.” or has

already shutdown.

The UPS has shut down. If a “UPS overloaded”

In Normal or Battery mode,

the following shutdown

timespans vary based on the

following overload

percentages:

• A 110% overload sounds an alarm for 20 seconds before shutdown.

• A 125% overload sounds an alarm for 10 seconds before shutdown.

• A 150% overload sounds no alarm and causes an

warning message appears,

the UPS was overloaded

above 105% for more than

Reduce the load, and then press the power button to re-establish power to the UPS outlets. For more information, see “Understanding the UPS Power Button” on page 37.

If a “High Internal

Temperature” warning

message appears, the UPS

was above 176⁰ F (80⁰ C) for

more than 5 seconds.

Press the power button to start the UPS. For more information, see “Understanding the UPS Power Button” on page 37.

If the problem persists, contact support at

av.middleatlantic.techsupport@legrand.com or

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Specifications

Problem

Possible Cause

Solution

When the UPS is turned

CAUTION

Disable the sleep mode

Service Mode" on page 32.

ATTENTION

Désactivez la fonction de

service" à la page 32.

Specifications are subject to change without notice.

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

UPS Topology

Line Interactive

1000VAC

1500VAC

2000VAC

Watts

900W

1350W

1800W

Power Factor

0.9

Off, the RackLink™ Network Card is not

recognized.

Specifications

The UPS sleep mode

(disabled by default) is

enabled.

When enabled, sleep mode

deactivates the network card

port when the UPS is Off, the

batteries are fully charged,

and the LCD panel is asleep.

With the UPS turned Off,

sleep mode enabled, and the

batteries fully charged, you

may press any LCD panel

button and the system

temporarily activates the

network card port until going

back to sleep again.

function to keep your network card on regardless of your UPS power settings. For more information, see "Using Main Menu > Configuration Functions >

mode veille pour garder votre carte réseau allumée quels que soient les paramètres d'alimentation de votre onduleur. Pour plus d'informations, voir "Utilisation du menu principal > Fonctions de configuration > Mode

NOTE

General

Model

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

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Specifications

Input

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Nominal Voltage

110VAC | 120VAC | 127VAC

Voltage Range

80VAC min – 158VAC max

Frequency

50/60Hz Autosensing

Maximum Peak Load

15A

20A

Rated Load

12A

16A

Sensitivity

Adjustable for generator application.

Input Power Cord

SignalSAFE IEC to 5-20P

6’ (1.83M)

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Voltage Regulation

90VAC min – 146VAC max

Double Boost

105VAC and 90VAC

Double Buck

130VAC and 146VAC

Waveform (Battery Mode)

Nominal Voltage (Battery Mode)

Selectable Battery Voltage

110 | 120 | 127VAC ±5%

NOTE: When 110VAC is selected, the UPS is derated to 90%.

Frequency (Battery Mode)

Number of Outlets

Outlet Type

NEMA 5-15R

NEMA 5-20R

Model

Output

UPX-RLNK-1000R-2

SignalSAFE IEC to 5-15P 6’ (1.83M)

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

Model

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

Pure Sine Wave

120VAC ±5%

50 Hz or 60 Hz (± 0.5 Hz)

UPX-RLNK-2000R-2

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Specifications

Model

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Surge Protection

1000 Joules

Overload Protection

Circuit Breaker

Typical: 4ms

Max: 6 – 10ms

45dB @ 1m

Variable Speed Fan

50dB @ 1m

Variable Speed Fan

Sensitivity

5% max @ 100% linear load, 12% max @ 100% non-linear load

BTUs (Line Mode)

BTUs (Battery Mode)

Full-Load Run Time

4 minutes

3 minutes

Half-Load Run Time

13 minutes

10 minutes

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Sealed Maintenance-Free, Lead Acid Battery

Recharge Time

6 – 8 hours

Battery Replacement

Hot Swappable Front Access

Replacement Battery Model Numbers

Battery Pack Voltage

36 VDC

48 VDC

Transfer Time

Fan and Audible Noise

UPX-RLNK-1000R-2

70 105 140

495 750 990

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

Battery

Model

UPX-RLNK-1000R-2

UPX-RPLBATT-A UPX-RPLBATT-B UPX-RPLBATT-C

UPX-RLNK-1500R-2

Lead Acid

UPX-RLNK-2000R-2

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Specifications

Expandable Runtime Battery Option (ERB)

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Composition

Lead Acid

Recharge Time

6 – 8 hours

Battery Replacement

Hot Swappable Front Access

Replacement Battery

UPX-RPLBATT-D

batteries.)

UPS + 1 ERB Full- and Half-Load Runtimes

UPS + 2 ERB Full- and Half-Load Runtimes

UPS + 3 ERB Full- and Half-Load Runtimes

UPS + 4 ERB Full- and Half-Load Runtimes

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Operating Temperature and Relative Humidity

32⁰ F (0⁰ C) – 104⁰ F (40⁰ C)

0% – 95% Non-Condensing

Storage Temperature

5⁰ F (-15⁰ C) – 113⁰ F (45⁰ C)

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

NEXSYS UPS Manager Software

Supports Windows® 7, 8, 10, and 11 and Windows Server 2008, 2012, 2016, and 2019,

Windows 2008, 2012 Server Core, and Hyper-V 2008, 2012

Model

Part Numbers

UPX-RLNK-1000R-2

UPX-RPLBATT-A

(ERB requires two batteries.)

23 | 55 minutes 12 | 37 minutes 17 | 42 minutes

43 | 105 minutes 28 | 74 minutes 33 | 83 minutes

68 | 164 minutes 43 | 111 minutes 50 | 135 minutes

93 | 222 minutes 60 | 154 minutes 71 | 178 minutes

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

(ERB requires two

Environment

Model

Communication

Model

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

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Specifications

Model

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Ports

USB, RS232, EPO, Dry Contacts, EXB Auto Detect, and NEXSYS UPS RackLink™

www.legrandav.com.

Communication and

SNMP V3, HTTP, HTTPS, TLS 1.2, SSH, Imbedded Web GUI with Dashboard,

www.legrandav.com.

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Load Shedding Functionality

Bank 1 and 2 Programmable (Standard)

Individual Outlets Programmable (Optional)

Manually turn power receptacles on or off using the front panel LCD or the UPS

Manager Software.

Scheduling

Fully programmable scheduling available for bank or outlet switching (based on the

model purchased).

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Notification

LED = Normal Mode, AVR Mode, Battery Mode, Internal Fault, Battery Fault

Main Menu” on page 29.

Audible Alarms

On Battery, Low Battery, Battery Disconnected, Fault, or Overload

UPX-RLNK-1000R-2

For more information, see “Communicating with Your UPS” on page 18 and refer to the

NEXSYS UPS RackLink™ Network Card Quick Start Guide (100-00073) at

UPX-RLNK-1500R-2

Network Card Option

UPX-RLNK-2000R-2

Security Features for the RackLink Network Card Option (If Applicable)

Control

Model

Active On | Off

RADIUS, TCP/IP, Telnet, and FTP.

For more information, see “Communicating with Your UPS” on page 18 and refer to the

NEXSYS UPS RackLink™ Network Card Quick Start Guide (100-00073) at

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

Front Panel Interface

Model

UPX-RLNK-1000R-2

For more information, see “ Using Front Panel Buttons and the LED Indicators” on page 26 and “Operating the LCD

UPX-RLNK-1500R-2

LCD = Various

UPX-RLNK-2000R-2

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Specifications

Physical

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Dimensions Width x Height x Depth

17.3” (440mm) x 3.4”

(86.5mm) x 17.3” (440mm)

17.3” (440mm) x 3.4”

(86.5mm) x 17.3” (440mm)

17.3” (440mm) x 3.4”

(86.5mm) x 23.6” (600mm)

Product Weight

44.1 lbs. (20kg)

63.05 lbs. (28.6kg)

Shipping Weight

54 lbs. (24.5kg)

71 lbs. (32.2kg)

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Safety Standards

cTUVus

Tested to UL 1778 & CAN CSA-C22.2 standards.

EMI Standards

FCC Class A

Environmental

RoHS 3

REACH Compliant

Energy Efficiency

Energy Star 2.0, CEC (California Energy Commission),

and DOE (U.S. Department of Energy)

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Load Shedding

Yes (Bank)

Site Fault Detection

Yes

Cold Start

Yes

Model

Certifications

Model

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

Features

Model

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

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System Function Block Diagram

Warranty

UPX-1000R-2

UPX-RLNK-1000R-8

UPX-1500R-2

UPX-RLNK-1500R-8

UPX-2000R-2

UPX-RLNK-2000R-8

Standard

Three Years Limited (2 Years Battery)

For warranty information, refer to legrandav.com/policies/warranty_information.

Model

UPX-RLNK-1000R-2

UPX-RLNK-1500R-2

UPX-RLNK-2000R-2

System Function Block Diagram

As shown in the following diagrams, the UPS is composed of a mains input, EMI/RFI filters, inverter, battery charger, DCto-DC converter, battery, AVR TX, and UPS output.

Diagram for UPS models with 2 banks of controlled outlets.

Diagram for UPS models with 8 individually controlled outlets.

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Warranty

Eden Prairie, MN, 55344, USA

For warranty information, refer to www.legrandav.com/policies/warranty_information.

Contacting Corporate Headquarters P: (866) 977-3901 | F: (877) 894-6918 | www.legrandav.com | av.middleatlantic.techsupport@legrand.com

Contacting Middle Atlantic Canada P: (888) 766-9770 | F: (888) 599-5009 | ca.middleatlantic.com | av.canada.customerservice@legrand.com

United States (US)

Legrand | AV Headquarters

6436 City West Parkway

At Legrand AV Inc. we are always listening. Your comments are welcome. Legrand AV is an ISO 9001 and ISO 14001 Registered Company.