Middle Atlantic RM-KB-LCD17KVMHD Users Manual

User Manual

RM-KB-LCD17KVMHD

Dual Rail 8-Port LCD

KVM Switch

I-00722 Rev -

RM-KB-LCD17KVMHD User Manual

FCC, CE Information

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.

FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.

CE Warning: This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures.

RoHS

This product is RoHS compliant.

Telephone Support

Corporate Headquarters
Corporate Voice 973-839-1011 - Fax [phone] / International Voice +1
973-839-8821 - Fax [phone]
middleatlantic.com - [e-mail]

Middle Atlantic Canada
Voice 613-836-2501 - Fax [phone] / middleatlantic.ca ­[e-mail]

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RM-KB-LCD17KVMHD User Manual

User Notice

All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.

A typical LCD (Liquid Crystal Display) monitor has millions of pixels. A dead
pixel refers to a pixel with a defect in its ability to display the correct color
output. It most often looks like a tiny black or white spot on your screen,
although it can be any other color. Since even a tiny dust particle on one of the
pixels during the manufacturing process or a slight bump during shipping can
create a dead pixel, the ISO 13406-2 norm defines 4 classes of acceptable
screens with dead pixels--Class 1 is the best; Class 4 is the worst. Almost all
manufacturers use Class 2 to establish their warranties, which allows a certain
amount of dead pixels to exist before they will replace the screen. Since the
manufacturers consider these screens to be acceptable under ISO
specifications, we cannot be responsible for replacement or warranty of the
TFT LCD panel.

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RM-KB-LCD17KVMHD User Manual

Package Contents

Basic Package

The basic RM-KB-LCD17KVMHD package consists of:
1 RM-KB-LCD17KVMHD Rackmount LCD KVM switch
2 Custom USB DVI KVM Cable Set
1Power Cord
1 User Instructions*
1 Quick Start Guide

Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.

Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the console or to any other
devices on the RM-KB-LCD17KVMHD installation.

* Changes may have been made to the manual since it was published. Please

visit our web site to download the most up-to-date version of the manual

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RM-KB-LCD17KVMHD User Manual

Contents

FCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Basic Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1.

Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

LCD Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

External Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2.

Hardware Setup

Before you Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Connecting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Chapter 3.

Operation

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

LCD OSD Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

The LCD Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

The Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

USB Peripheral Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Chapter 4.

On Screen Display (OSD) Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

OSD Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

OSD Hotkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

OSD Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

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OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

F1: Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

F2: Rename Port Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

F3: SET. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

F4: ADM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

F5: SCAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

F7: Close OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

F8: Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Ctrl + T: Select Tree List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + L: Select favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + P: Toggle powered on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + F: Search Port Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + E: Edit favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Ctrl + C: Port properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Chapter 5.

Keyboard Port Operation

Keyboard Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 6.

Remote Logging In

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Local Console Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Browser Login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Windows Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

The Windows Client AP Connection Screen. . . . . . . . . . . . . . . . . . . . 38

Connecting – Windows Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

The File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Java Client AP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

The Java Client AP Connection Screen . . . . . . . . . . . . . . . . . . . . . . . 42

Connecting – Java Client AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Chapter 7.

Remote User Interface

The Web Browser Main Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Page Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

The Tab Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

The AP GUI Main Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

The Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

WinClient Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

WinClient Control Panel Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Video Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Gamma Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

The Message Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Button Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

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Message Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Compose Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

User List Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

The On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Changing Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Selecting Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Expanded Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Mouse Pointer Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Mouse DynaSync Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Automatic Mouse Synchronization (DynaSync). . . . . . . . . . . . . . .63

Mac and Linux Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Manual Mouse Synchronization. . . . . . . . . . . . . . . . . . . . . . . . . . .64

Control Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

The Java Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Chapter 8.

Remote Port Access

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

The Sidebar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

The Sidebar Tree Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Port/Outlet Naming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Adding a Favorite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Modifying a Favorite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Device Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Port Level Browser GUI Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Device Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Port Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Port Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Chapter 9.

Remote User Management

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Adding Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

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Modifying User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Deleting User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Device Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Assigning Device Permissions From the User’s Notebook . . . . . . . . . 96

Chapter 10.

Remote Device Management

KVM Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Service Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Network Transfer Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Finishing Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

ANMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Login Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Login String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Account Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Private Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Network Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Chapter 11.

Remote Log

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Log Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Chapter 12.

Remote Maintenance

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Browser GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Main Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Display Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Update Display Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Ping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

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RM-KB-LCD17KVMHD User Manual

System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Clear Port Names:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Restore Default Values: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Reset on exit: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Chapter 13.

Download

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Chapter 14.

Port Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Connecting to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

The Port Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

The Toolbar Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Recalling the Port Access Page . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

GUI Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Panel Array Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Clear Login Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

OSD Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Dedicated Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

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RM-KB-LCD17KVMHD User Manual

About this Manual

This User Manual is provided to help you get the most from your RM-KB­LCD17KVMHD system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.

Chapter 1, Introduction, introduces you to the RM-KB-LCD17KVMHD
system. Its purpose, features and benefits are presented, and its front and back
panel components are described.

Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.

Chapter 3, Operation, explains the fundamental concepts involved in
operating the RM-KB-LCD17KVMHD.

Chapter 4, On Screen Display (OSD) Operation, provides a complete
description of the RM-KB-LCD17KVMHD on-screen display (OSD), and
how to work with it.

Chapter 5, Keyboard Port Operation, details all of the concepts and,
procedures involved in the hotkey operation of your RM-KB-LCD17KVMHD
installation.

Chapter 6, Remote Logging In, describes how to log into the RM­KBLCD17KVMHD via its Graphical User Interface (GUI) with each of the
available access methods: from the local console; an internet browser; a
standalone Windows application (AP) program; and a standalone Java
application (AP) program.

Chapter 7, Remote User Interface, describes the layout and explains the
components of the RM-KB-LCD17KVMHD’s user interface.

Chapter 8, Remote Port Access, describes the Port Access page and how
to use it to configure the options it provides regarding port manipulation.

Chapter 9, Remote User Management, shows administrators how to
create, modify, and delete users, and assign attributes to them.

Chapter 10, Remote Device Management, shows administrators how to
configure and control overall RM-KB-LCD17KVMHD operations.

Chapter 11, Remote Log, shows how to use the log file utility to view all
the events that take place on the RM-KB-LCD17KVMHD.

Chapter 12, Remote Maintenance, explains how to upgrade the RM-
KBLCD17KVMHD’s firmware, as well as the firmware of the KVM Adapter
Cables used to connect its ports to the installed devices.

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RM-KB-LCD17KVMHD User Manual

Chapter 13, Remote Download, describes how to download standalone
AP versions of the Win Client, the Java Client, the Log Server, and Power Over
the Net (PON) programs.

Chapter 14, Port Operation, provides detailed information on accessing
and operating the devices connected to the RM-KB-LCD17KVMHD's ports.

An Appendix, provides specifications and other technical information
regarding the RM-KB-LCD17KVMHD.

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential

steps.

→ Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start

to open the Start menu, and then select Run.

Indicates critical information.

→ Run means

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This Page Intentionally Left Blank

xi

Chapter 1

Introduction

Overview

The RM-KB-LCD17KVMHD switch is an integrated LCD console and key­board, video, and mouse (KVM) switch that offers secure access to 8 attached
computers and mounts in only 1U of rack space. It features an independently
retractable 17.3” HD widescreen LCD monitor and keyboard with built-in
touchpad. To maximize space in your data center, the keyboard/touchpad
module hides away when not in use, while the thin profile LCD monitor
rotates back – flush against the rack – allowing convenient monitoring of
computer activity .

An extra console port is provided on the rear panel to manage the LCD KVM
switch from an external console (monitor, keyboard, and mouse). For added
convenience it also supports an external USB Peripheral Port.

The RM-KB-LCD17KVMHD supports both PS/2 and USB keyboards and
mice for the connected computers, and supports USB peripheral devices to be
used with the attached computers. A single RM-KB-LCD17KVMHD can
control up to 8 computers.

Your RM-KB-LCD17KVMHD investment is protected by an included firm­ware upgrade utility. You can stay current with the latest functionality
improvements by downloading firmware update files from our website as they
become available, and using the utility to quickly and conveniently perform
the upgrade.

Access to any computer connected to the installation is easily accomplished
either by entering hotkey combinations from the keyboard, or by means of a
powerful, mouse driven, OSD (on-screen display) menu system. A convenient
Auto Scan feature also permits automatic scanning and monitoring of the
activities of all computers running on the installation one by one.

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RM-KB-LCD17KVMHD User Manual

The switches use TCP/IP for their communications protocol, they can be
accessed via their IP addresses from anywhere on the LAN, WAN, or Inter­net– whether the connecting computer is located down the hall, down the
street, or half-way around the world. Remote operators can log in via their
browser or make use of stand-alone Windows or Java GUI applications. Java
allows the switches to work with JRE (Java Runtime Environment) enabled
operating systems – ensuring multi-platform operability.

2

Chapter 1. Introduction

Features

 Integrated KVM console with a 17.3” Widescreen DVI Full HD LCD

monitor

 Supports an external console with DVI / VGA / HDMI video ports
 Superior video quality – up to 1920 x 1080 @60Hz; DDC, DDC2,

DDC2B

 Adjustable depth to fit within the rack
 Standard 105-key keyboard; Sun keyboard emulation
 Multiplatform support – Windows, Linux, Mac, and Sun
 Firmware upgradeable via Web GUI
 DDC emulation – video settings of attached computers are automatically

adjusted for optimal output to the monitor

 Two level password security - authorized users view and control

computers.

 Auto Scan mode enables continuous monitoring of user-selected

computers

 Broadcast support - commands from the keyboard can be broadcast to all

available computers on the installation

 Hot pluggable - add or remove computers without having to power down

the switch

 Supports external USB Peripheral Port
 Keyboard status restored when switching computers
 Support HDCP (HDMI)
 Panel array mode available to remote access users
 Support Browser-base UI in pure Web technology
 Advanced Security

 Remote authentication support: RADIUS, LDAP, LDAPS, and MS

Active Directory

 Supports SSL 128-bit data encryption and RSA 1024-bit certificates to

secure user logins from browsers

 Flexible encryption design allows users to choose any combination of

56-bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for
independent KB/Mouse, video, and virtual media data encryption

 Support for IP/MAC Filter

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RM-KB-LCD17KVMHD User Manual

 Configurable user and group permissions for server access and control
 Automated CSR creation utility and third party CA certificate

authentication

 Virt u a l Remo te Desktop

 Video quality and video tolerance can be adjusted to optimize data

transfer speed; monochrome color depth setting, threshold and noise
settings for compression of the data bandwidth in low bandwidth
situations

 Full screen video display or scalable video display
 Message Board for communication among remote users
 Mouse DynaSync™ automatically synchronizes the local and remote

mouse movements

 Exit Macros support
 On-screen keyboard with multilanguage support
 BIOS-level access

Requirements

LCD Console

 The integrated LCD monitor's maximum resolution is 1920 x 1080

@60Hz. Make sure that none of the resolution settings of the connected
computers exceed the LCD monitor's maximum resolution.

External Console

 A VGA, SVGA, MultiSync, DVI, or HDMI monitor capable of displaying

the highest resolution provided by any computer in the installation

 USB keyboard and mouse

Computers

The following equipment must be installed on each computer:
 A VGA, SVGA, DVI, HDMI or multisync video graphics card

Note: The integrated LCD monitor's maximum resolution is 1920 x 1080 @ 60
Hz. Make sure that none of the computer resolution settings exceed the LCD
monitor's maximum resolution.

 USB mouse and keyboard ports.

4

Chapter 1. Introduction

Operating Systems

Supported operating systems are shown in the table, below.

OS Version

Windows NT and higher

Linux RedHat 9.0 and higher

SuSE 10 and higher

Mandriva (Mandrake) 9.0 and higher

UNIX AIX 4.3 and higher

FreeBSD 5.5 and higher

Sun Solaris 8 and higher

Novell Netware 5.0 and higher

Mac 9.0 and higher

DOS 6.2 and higher

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RM-KB-LCD17KVMHD User Manual

Components

Front View

6

Chapter 1. Introduction

No. Component Description

1 Upper Handle Pull to slide the LCD module out; push to slide it in.

2 LCD Module After sliding the LCD module out, flip up the cover to access

3 LCD Controls The buttons to control the position and picture settings of the

4 LCD On / Off

Button

5Port Selection

Buttons and LED

6 Keyboard Module Standard 105-key keyboard

7 Touchpad Standard mouse touchpad

8 USB Port The USB port is available to connect a USB peripheral

9 Power LED Lights (green) to indicate that the unit is receiving power.

10 Rack Mounting

Tabs

11 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs are located

12 Reset Switch Located to the right of the Lock LEDs. Press this recessed

See Operating Precautions, page 15, for details on sliding

the console in and out

the LCD display.

LCD display are located here. See page 16, for details.

Push this button to turn the LCD monitor on and off. The
button lights when the LCD monitor is off.

Note: The light indicates that only the monitor is off, not the
attached KVM switch.

To access a Port on the currently selected Station press its
corresponding port selection button. Indicator LEDs are built
into the switches:

-An On Line LED light to indicate that the computer attached
to its corresponding port is up and running.

-A Selection LED light to indicate which port has the KVM
focus.

device (flash drive, CD-ROM drive, etc.) to the console, or a
USB mouse for users who prefer to use an external mouse.

Rack mounting tabs are located at each corner of the unit.

here.

switch in with a thin object to perform a system reset.

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RM-KB-LCD17KVMHD User Manual

Rear View

1 2 3 4

5

No. Component Description

1 Power Socket This is a standard 3 prong AC power socket. The power cord

2 Power Switch This is a standard rocker switch that powers the RM-KB-

3 External

Console Section

4 KVM Port

Section

5 Grounding

Te rm i n al

from an AC source plugs in here.

LCD17KVMHD on and off.

For flexibility and convenience, the RM-KB-LCD17KVMHD
supports an independent, external, KVM console. The
external console's USB keyboard and mouse, DVI, VGA, or
HDMI monitor, and audio cables plug in here.

The custom KVM cable supplied with the package for linking
the RM-KB-LCD17KVMHD to a computer or switch plugs in
here. An additional HDMI and DVI port are provided.

The grounding wire (used to ground the unit) attaches here.

8

Chapter 2

1. Important safety information regarding the placement of this device is
provided in Safety Instructions. Please review it before proceeding.

2. Make sure that power to all the devices you will be connecting up has
been turned off. You must unplug the power cords of any computers
that have the Keyboard Power On function.

Rear Attachment

Sliding Bracket

Support

Flange

Slide Bar

Rear Flange

Front Flange

LEFT

RAIL

RIGHT

Hardware Setup

Before you Begin

Rack Mounting

1. Loosen ground screw prior to mounting. When unit is fully installed,
tighten ground screw.

2. Attach the left and right mounting rails to the inside of the rack. The flange
that supports the unit will be to the inside.

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RM-KB-LCD17KVMHD User Manual

a) Screw the front flanges to the rack first.
b) Slide the bars with the rear flanges toward the rack until the flanges

make contact with the rack, then screw the rear flanges to the rack.

3. Slide the RM-KB-LCD17KVMHD onto the support flanges. Use the
screws supplied with this package to loosely attach the front of the RM­KB-LCD17KVMHD to the front of the rack (only tighten the screws part
way).

Phillips I head
M4L6

10

Chapter 2. Hardware Setup

Phillips I head

M4L6

4. Slide the rear attachment sliding brackets along the slide bars until they

contact the rear of the RM-KB-LCD17KVMHD, then use the screws
supplied with this package to attach the bars to the rear of the RM-KB­LCD17KVMHD (tighten the screws all the way).

5. Slide the RM-KB-LCD17KVMHD open and closed a couple of times to

be sure that it is properly aligned and operating smoothly.

6. After determining that the RM-KB-LCD17KVMHD is lined up and

operating correctly, finish by fully tightening the front attachment screws
inserted in Step 3.

11

RM-KB-LCD17KVMHD User Manual

Connecting Up

Refer to the example installation diagram as you perform the following steps:

1. Plug the USB; then DVI, VGA, or HDMI, and audio connectors of a KVM
cable (either supplied with the unit, or purchased separately, see Operating
Systems) into the CPU port on the rear of the RM-KB-LCD17KVMHD.

2. Plug the keyboard, monitor, mouse of the KVM cable into their respective
ports in the Console Section of a KVM switch or computer.

3. If you are installing an external console, plug your keyboard, monitor,
mouse into their respective ports in the Console Section of the RM-KB­LCD17KVMHD.

Note: The RM-KB-LCD17KVMHD supports a DVI, VGA or HDMI

external console monitor, but only one video signal (DVI-D, VGA,
or HDMI) can be displayed at a time. The DVI monitor will display
a DVI-D signal only.

4. Plug the RM-KB-LCD17KVMHD’s power cord into the RM-KB­LCD17KVMHD's power socket and into a power source.

5. Power up your KVM installation.

6. Turn on the power to LCD Console.

Note: Input source must match output source.

12

Installation Diagram

Chapter 2. Hardware Setup

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14

Operating Precautions

The maximum load bearing capacity of the keyboard module is 66 lbs.

(30 kg) Failure to heed the information below can result in damage to

the keyboard module.

Chapter 3

Operation

Right!

Rest your hands and arms lightly on the
keyboard module as you work.

Wrong!

 DO NOT lean your body weight on the

keyboard module.

 DO NOT place heavy objects on the

keyboard module.

15

RM-KB-LCD17KVMHD User Manual

LCD OSD Configuration

The LCD Buttons

The LCD OSD allows you to set up and configure the LCD display. Four
buttons are used to perform the configuration, as described in the table, below:

Button Function

MENU

EXIT

 When you have not entered the LCD OSD Menu function,

pressing this button invokes the Menu function, and brings up
the Main Menu.

 When you have entered the LCD OSD Menu function, and

have reached a setting choice with the navigation buttons,
pressing this button brings up its adjustment screen.

When navigating through the menus, this button moves you Right
or Up. When making an adjustment, it increases the value.

When navigating through the menus, this button moves you Left
or Down. When making an adjustment, it decreases the value.

 When you have not entered the LCD OSD Menu function,

pressing this button performs an auto adjustment. An auto
adjustment automatically configures all the settings for the
LCD panel to what the OSD considers their optimum values to
be.

 When you have entered the LCD OSD Menu function, pressing

this button exits the current menu and returns you to the
previous menu. Use it to leave an adjustment menu when you
are satisfied with the adjustment you made.

 When you are at the Main Menu, pressing this button exits the

LCD OSD.

The Adjustment Settings

An explanation of the LED OSD adjustment settings is given in the table
below:

Setting Explanation

Brightness Adjusts the background black level of the screen image.

Contrast Adjusts the foreground white level of the screen image.

Phase If pixel jitter or horizontal line noise is visible on the display,

Clock If vertical banding is visible on the display, your LED may

H-Position Positions the display area on the LED panel horizontally

16

your LED may have the wrong phase setting. Adjust the
phase setting to eliminate these problems.

have the wrong clock setting. Adjust the clock setting to
eliminate vertical banding.

(moves the display area left or right).

Chapter 3. Operation

Setting Explanation

V-Position Positions the display area on the LED panel vertically

Color Temperature Adjusts the color quality of the display. You can adjust the

Language Selects the language that the OSD displays its menus in.

OSD Duration Lets you set the amount of time the OSD displays on the

Reset Resets the adjustments on all menus and submenus to

(moves the display area up or down).

warmth value, color balance, etc. The Adjust Color

selection has a further submenu that lets you fine tune the
RGB values.

screen. If there is no input for the amount of time you
choose, the OSD display turns off.

their factory default settings.

Note: The Language setting does not return to the factory

default, but remains at the one that you have set it to.

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RM-KB-LCD17KVMHD User Manual

Hot Plugging

The RM-KB-LCD17KVMHD supports hot plugging – components can be
removed and added to the computer by unplugging their cables from the ports
without the need to shut down the RM-KB-LCD17KVMHD.

Powering Off and Restarting

If it becomes necessary to Power Off the RM-KB-LCD17KVMHD (to upgrade
the firmware, for example), simply turn off th e power to the unit using the rear
panel power switch. To restart the RM-KB-LCD17KVMHD, turn the rear
panel power switch back on.

Port Selection

The RM-KB-LCD17KVMHD provides two port selection methods to access
the computers on the installation: Manual and an OSD menu system. Manual
port switching is discussed below. See Chapter 4, On Screen Display (OSD)
Operation and Chapter 5, Keyboard Port Operation for more information.

USB Peripheral Devices

The front USB port is available to connect a USB peripheral device (flash
drive, CD-ROM drive, printer, etc.) to the RM-KB-LCD17KVMHD. Any
computer connected to the RM-KB-LCD17KVMHD can access the USB
peripheral on a one-at-a-time basis.

The USB peripheral device is automatically detected on target computers when
switching ports on the RM-KB-LCD17KVMHD. For example, when
switching from a computer connected to port 1 to a computer connected to port
2, the peripheral device automatically disconnects from the computer on port 1
and connects to the computer on port 2.

18

Chapter 4

On Screen Display (OSD) Operation

OSD Overview

The OSD (on-screen display) is a mouse and keyboard enabled, menu driven
method to handle computer control and switching operations. All procedures
start from the OSD main screen.

OSD Login

The OSD incorporates a two level (administrator / user) password system.
Before the OSD main screen displays, a login dialog box appears that asks for
username and password. You must provide a valid username and password in
order to continue.
The first time that the OSD is accessed, you must use the default username and
password. The default username is administrator, the default password is
password. For security purposes, we strongly recommend changing these to
something unique after you log in for the first time.

After you login in with the default username and password, the OSD Main
Screen opens in Administrator mode. In this mode, you have administrator
privileges, with access to all administrator and user functions, and set up
operations (including password authorization for the future), as you would like.

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RM-KB-LCD17KVMHD User Manual

OSD Hotkey

You can display the OSD on the LCD or an external console monitor while also
viewing the display of any port on the RM-KB-LCD17KVMHD by pressing
the [Scroll Lock] key twice.

Note: You can optionally change the OSD hotkey on OSD or Web GUI User

Preference (See Chapter4 OSD Operation or Chapter8. User
preference, OSD Hotkey).

20

Chapter 4. On Screen Display (OSD) Oper-

OSD Main Screen

When you invoke the OSD, a screen similar to the one below appears:

No. Description

1 The computers that are powered on and are online have a sun

symbol in this column.

2 If a port has been given a name, its name appears in this column.

3 Tick off this item, the port information will only display powered on

and online computers.

4 You can key in the port name which you want to find in the white

bar.

5 Select all computer display or favorites list which you created to

display. The default is All.

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RM-KB-LCD17KVMHD User Manual

OSD Navigation

 To dismiss the menu, and deactivate OSD, click the X at the upper right

corner of the OSD window; or press [Esc].

 To log out, click F8 at the top of the main screen, or press [F8].
 To move up or down through the list one line at a time, click the up and

down triangle symbols (ST
are more list entries than what can appear on the main screen, the screen
will scroll.

 To move up or down through the list one screen at a time, click the up and

down arrow symbols (ÏÐ), or use the [Pg Up] and [Pg Dn] keys. If there
are more list entries than what can appear on the main screen, the screen
will scroll.

 To activate a port, double-click it, or move the highlight bar to it, then

press [Enter].

 After executing any action, you automatically go back to the menu one

level above.

) or use the up and down arrow keys. If there

22

Chapter 4. On Screen Display (OSD) Oper-

OSD Functions

OSD functions are used to configure and control the OSD. For example, you
can rapidly switch to any port, favorites list you wish to view, create or edit a
port name, or make OSD setting adjustments.
To access an OSD function:

1. Either click a function key field at the top of the main screen, or press a
function key on the keyboard.

2. In the submenus that appear make your choice either by double-clicking it,
or moving the highlight bar to it, then pressing [Enter].

3. Press [Esc] to return to the previous menu level.

F1: Help

In OSD Main Screen, there are only the [F1], [F3], [F4], [F5] function key
information. Accessing [F1] HELP that will show other keys [F2], F7], [F8],
[Ctrl]+[T], [Ctrl]+[L], [Ctrl]+[P], [Ctrl]+[F], [Ctrl]+[E], [Ctrl]+[C]
function.

F2: Rename Port Name

To help remember which computer is attached to a particular port, every port
can be given a name. This function allows the administrator to create, modify,
or delete port names. To edit a port name:

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RM-KB-LCD17KVMHD User Manual

1. Click the port, or use the navigation keys to move the highlight bar to it, then

press [F2].

2. Key in the new port name, or modify/delete the old one. The maximum

number of characters allowed for the port name is 12. Legal characters include:

 All alpha characters: A–Z
 All numeric characters: 0–9
 * ( ) + : - , ? . / and Space

Case does not matter; OSD displays the port name in all capitals no matter how
they were keyed in.

3. When you have finished editing, press [Enter] to have the change take

effect. To abort the change, press [Esc].

F3: SET

This function allows the administrator and each user to set up his own working
environment. A separate profile for each is stored by the OSD and is activated
according to the username that was provided during login.

To change a setting:

1. Double-click it; or move the highlight bar to it, then press [Enter].

2. After you select an item, a submenu with further choices appears. To make

a selection, either double-click it; or move the highlight bar to it, then press
[Enter]. An icon appears before the selected choice to indicate which one it is.
The settings are explained in the following table:

24

Chapter 4. On Screen Display (OSD) Oper-

Setting Function

OSD Hotkey The Default setting is [Scroll Lock] [Scroll Lock]. You can

Scan Duration Determines how long the focus dwells on each port as it cycles

Screen Blanker

Logout Timeout If there is no input from the console for the amount of time set with

Beeper Choices are ON, or OFF. When activated, the beeper sounds

optionally change the OSD hotkey as following combination
commands.

[Ctrl] [Ctrl]
[Alt] [Alt]
[Shift] [Shift]
[Print Screen] [Print Screen]

through the selected ports in Auto Scan mode. Key in a value from
1–255 seconds, then press [Enter]. Default is 5 seconds; a setting
of 0 disables the SCAN function. When you want to stop at a
particular location, press the [Spacebar] to stop scanning.

If there is no input from the console for the amount of time set with
this function, the screen is blanked. Key in a value from 1–30
minutes, then press [Enter]. The default setting of 0 mins disables
this function.

this function, the user is automatically logged out. A login is
necessary before the console can be used again.

This enables other users to gain access to the computers when the
original user is no longer accessing them, but has forgotten to
logout. To set the timeout value, key in a number from 1–180
minutes, then press [Enter]. The default setting is 30 mins.

whenever a port is changed; when activating the Auto Scan
function or an invalid entry is made on an OSD menu. The default
is ON.

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RM-KB-LCD17KVMHD User Manual

F4: ADM

F4 is an administrator only function. It allows the administrator to configure
and control the overall operation of the OSD. To change a setting double-click
it, or use the up and down arrow keys to move the highlight bar to it then press
[Enter].

After you select an item, a submenu with further choices to select from appears.
Double-click an item, or move the highlight bar to it then press [Enter]. An
icon appears before the selected item so that you know which one it is. The
settings are explained in the following table:

Function

Device Information The Device Information page displays the name of the selected

26

device, its firmware version, the FPGA (Field-Programmable-Gate­Array) and information about its network configuration.

Chapter 4. On Screen Display (OSD) Oper-

Function

Set IP Address The KVM can either have its IP address assigned dynamically

K/M Broadcast Keyboard and Mouse inputs can be duplicated on all the attached

(DHCP), or it can be given a fixed IP address.

Obtain an IP address automatically (DHCP):

For dynamic IP address assignment, select the Obtain IP address
automatically radio button. (This is the default setting.)

Use the following IP address:

To specify a fixed IP address, select the Set IP address manually
radio button and fill in the fields with values appropriate for your
network.

servers multiple computers, such as performing a system wide
shutdown, installing or upgrading software, etc. The Default is

Disable.

 If you enable Keyboard Broadcast, your keystrokes will be

duplicated on all the attached servers that currently appear in
the Sidebar.

 If you enable Mouse Broadcast, your mouse movements and

clicks will be duplicated on all the attached servers that
currently appear in the Sidebar.

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RM-KB-LCD17KVMHD User Manual

Function

Disable Dev
Authentication

Clear Port Names This function is clears the port name.

The function disables all local user accounts. User can only use the
certificates user to login. (ex. RADIUS, LDAP, LDAPS, MS active
Directory)

Reset Default
Values

Clicking this button undoes all Customization page changes that
have been made to the RM-KB-LCD17KVMHD switch and returns
the parameters to the original factory default settings.

The reset values include following items:

Security

 Mode: Enable ICMP, Enable Multiuser Operation, Enable

Virtual Media Write Operation, Browser Service,

 Login Failures: Allowed/ Timeout

Network

 Network Transfer Rate reset to 99999

Port Configuration

 Device Level: Occupy timeout setting

Operating mode

 ForceAll to Grayscale, Enable Client AP device list, Keyboard/

mouse Broadcast, Console Keyboard language

Port Level

 Port Properties: Port OS, Access Mode, OS language

28

Chapter 4. On Screen Display (OSD) Oper-

Function

Reset on Exit Place a check here to make the RM-KB-LCD17KVMHD) switch

reset itself and implement all the new settings when you log out. If
you clear the check mark before logging out, the changed settings
will be ignored and the original IP Address settings will remain in
effect.

Note:Even though the changed IP settings are ignored, they still
remain in the network settings fields. Which means that the next
time you open this page, the reset on exit checkbox will
automatically be enabled, and when the switch resets, the new IP
settings that you thought you discarded will become the ones used
by the switch. To avoid this problem, you should go back to the
network settings page and be sure that the IP settings that appear
in the fields are the ones you want to use.

F5: SCAN

Clicking the F5 field, or pressing [F5] invokes Auto Scan mode. This function
allows you to automatically switch among the available computers at regular
intervals so that you can monitor their activity without having to take the
trouble of switching yourself. To exit Auto Scan mode, press the [Spacebar]
or [Esc].

F7: Close OSD

Clicking the F7 field, or pressing [F7] will exit the OSD display.

F8: Logout

Clicking the F8 field, or pressing [F7] logs you out of OSD control of the
computers, and blanks the console screen. This is different from simply
pressing [Esc] when you are at the main screen to deactivate the OSD. With
this function you must log in all over again to regain access to the OSD,
whereas with [Esc], all you have to do to reenter the OSD is tap the OSD
hotkey.

Note:1. When you reenter the OSD after logging out, the screen stays blank
except for the OSD main screen. You must input your username and password
before you can continue.

2. If you reenter the OSD after logging out, and immediately use [Esc]
to deactivate the OSD without having selected a port from the OSD

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RM-KB-LCD17KVMHD User Manual

menu, a null port message displays on the screen. The OSD hotkey will
bring up the main OSD screen.

Ctrl + T: Select Tree List

This function lets you broaden or narrow the scope of which ports the OSD
displays on the main screen. The submenu choices and their meanings are
given in the table below.

Ctrl + L: Select favorites

Select which favorites list that you want to find.

Ctrl + P: Toggle powered on

Lists only the ports that have their attached computers powered on.

Ctrl + F: Search Port Name

If you key in a search string and click Search, only port names that match the
search string display in the tree.

Ctrl + E: Edit favorites

Adding a Favorite list

1. Key in the new Favorites list name in the highlight bar of Name.

2. Click Add to add a list at left menu.

3. To add a port:

Move highlight bar to choice the favorite list you want. Select which port you
want to add in the right menu, then click Update.

30

Chapter 4. On Screen Display (OSD) Oper-

Ctrl + C: Port properties

The Port Properties page looks similar to the one below:

Access Mode:

 The Port Properties function allows you to make configuration settings for

the selected port. Defines how the port is to be accessed when multiple
users have logged on, as follows:

 Exclusive: The first user to switch to the port has exclusive control

over the port. No other users can view the port. The Timeout function
does not apply to ports which have this setting.

 Occupy: The first user to switch to the port has control over the port.

However, additional users may view the port’s video display. If the
user who controls the port is inactive for longer than the time set in the
Timeout box, port control is transferred to the first user to move the
mouse or strike the keyboard.

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RM-KB-LCD17KVMHD User Manual

 Share: Users simultaneously share control over the port. Input from

the users is placed in a queue and executed chronologically. Under
these circumstances, users can take advantage of the Message Board,
which allows users to communicate with each other regarding control
of the keyboard and mouse or keyboard, mouse, and video of a Share
port.

Port OS:
Specifies the operating system that the server on the connected port is using.

Choices are Win, Mac, Sun, and Other. The default is Win.

OS Language:

Specifies the OS language being used by the server on the connected port. Drop
down the list to see the available choices. The default is US English.

32

Keyboard Port Operation

Keyboard Operation

Chapter 5

6

7

2

3

1

4

5

No. Component Description

1 Port Selection Buttons

and LED 1~8

Port selection

Press the Button number which you want to access
port.

Port LEDs

The Port LEDs provide status information about their
corresponding KVM Ports.

 ORANGE: The computer attached to the port

is On Line.

 GREEN: The computer attached to the port

is On Line and Selected.

2 Port Selection Buttons 1+ 2Keyboard/ Mouse Reset. (Press the 2 buttons

3 Port Selection Buttons 7+ 8Auto Scan mode switching. (Press the 2 buttons

together about 5 sec.)

together about 2 sec.)

Auto Scan automatically switches among all the KVM
ports that are accessible to the user at regular
intervals, so that their activity can be monitored
automatically.

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RM-KB-LCD17KVMHD User Manual

No. Component Description

4 Lock LEDs The Num Lock, Caps Lock, Scroll Lock LEDs

5 Reset Press the recessed switch in with a thin object to

6 KVM Hotkey Invoking KVM Hotkey mode.

perform a system reset.

 [KVM Hotkey] + [A] [Enter] or [KVM Hotkey]

+ [Q] [Enter]: Invokes Auto Scan mode.

 [KVM Hotkey] + [B]: Toggles the beeper on

or off.

7 KVM OSD

Hotkey Summary Table

[KVM Hotkey] [A] [Enter] or [Q] [Enter] Invokes Auto Scan mode
[KVM Hotkey] [A] [Enter] or [Q] [Enter] Invokes Auto Scan mode
[KVM Hotkey] [B] Toggles the beeper on or off.

[Scroll Lock] [Scroll Lock] Invokes OSD Hotkey.

[Ctrl] [Ctrl]

[Alt] [Alt]

[Shift] [Shift]

[Print Screen] [Print Screen]

[Scroll Lock] [Scroll Lock] is default
setting.

You can optionally change the OSD

hotkey on OSD or Web GUI User

Preference (see Chapter 5. OSD
Operation or Chapter 8. User Preference,
OSD Hotkey)

34

Chapter 6

Remote Logging In

Overview

RM-KB-LCD17KVMHD can be accessed from a local console; an internet
browser; a Windows application (AP) program; and a Java application (AP)
program.

No matter which access method you choose, the RM-KB-LCD17KVMHD
authentication procedure requires you to submit a valid username and
password. If you supply invalid login information, the authentication routine
will return an Invalid Username or Password, or Login Failed message. If you
see this type of message, log in again with a correct username and password.

Note: If the number of invalid login attempts exceeds a specified amount, a

time out period is invoked. You must wait until the time out period
expires before you can attempt to log in again.

Local Console Login

When the local console is attached and there is no user logged in, the RM-KB­LCD17KVMHD switch’s login screen appears on the monitor:

Simply key in your valid Username and Password, then click Login to bring
up the Local Console Main Page. The Local Console Main Page is similar to
the Web Browser, WinClient and Java Client Main Pages.

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RM-KB-LCD17KVMHD User Manual

Browser Login

RM-KB-LCD17KVMHD can be accessed via an Internet browser running on
any platform. To access the switch, do the following:

1. Open the browser and specify the IP address of the switch you want to
access in the browser's location bar.

Note: For security purposes, a login string may have been set by the

administrator. If so, you must include a forward slash and the login
string along with the IP address when you log in. For example:

192.168.0.100/abcdefg

If you don't know the IP address and login string, ask your
Administrator.

2. When a Security Alert dialog box appears, accept the certificate – it can be
trusted. If a second certificate appears, accept it as well.

Once you accept the certificate(s), the login page appears:

3. Provide your username and password (set by the administrator), then click
Login to bring up the Web Main Page.

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Chapter 6. Remote Logging In

Windows Client AP Login

In some cases, the Administrator may not want the RM-KB-LCD17KVMHD
to be available via browser access. The Windows AP Client allows direct
remote access to Windows systems users, without having to go through a
browser (although you initially download the Windows AP Client program
from the browser page – see Chapter 13, Download).

To connect to the RM-KB-LCD17KVMHD, go to the location on your hard
disk that you downloaded the Windows AP Client program to, and double­click its icon (WinClient.exe) to bring up the Windows Client Connection
Screen:

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RM-KB-LCD17KVMHD User Manual

The Windows Client AP Connection Screen

A description of the Connection Screen is given in the following table:

Item Description

Menu Bar The Menu Bar contains two items: File and Help.

 The File Menu allows the operator to Create, Save, and

Open user created Work files

 The Help Menu displays the WinClient AP version.

Server List Each time the WinClient.exe file is run, it searches the user's

Server This area is used when you want to connect to a RM-KB-

Message Panel Located just to the right of the Server panel, the Message

Switch to Remote View Once you have been authenticated, this button becomes

local LAN segment for RM-KB-LCD17KVMHD, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it.

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has
been enabled. See Connecting – Windows Client
AP, page 39 for details.

2. Only units whose Access Port settings for Program
match the number specified for Port in the Server

area of this dialog box appear in the Server List
window.

LCD17KVMHD at a remote location. You can drop down the
IP list box and select an address from the list. If the address
you want isn't listed, you can key in the target IP address in
the IP field, and its port number in the Port field. (If you don't
know the port number, contact your Administrator.)

 When the IP address and Port number have been

specified, click Connect.

 When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

panel lists status messages regarding the connection to the
RM-KB-LCD17KVMHD.

active. Click it to switch to the GUI Main Page.

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Chapter 6. Remote Logging In

Connecting – Windows Client AP

To connect to a RM-KB-LCD17KVMHD do the following::

1. From the Server List box, double-click the device that you wish to

connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Connect.

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Switch to Remote View button
becomes active. Click it to connect to the switch and bring up its GUI
Main Page.

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RM-KB-LCD17KVMHD User Manual

The File Menu

The File Menu allows the operator to Create, Save, and Open user created
Work files. A Work File consists of all th e information specified in a Client
session. This includes the Server List and Server IP list items, as well as the
Hotkey settings.

Whenever a user runs the Client program, it opens with the values contained in
the current work file. The current work file consists of the values that were in
effect the last time the program was closed.

The File menu consists of the following items:

New Allows the user to create a named work file so its values will not

Open Allows the user to open a previously saved work file and use the

Save Allows the user to save the values presently in effect as the

Exit Exits the WinClient.

be lost, and it will be available for future recall.

values contained in it.

current work file.

40

Chapter 6. Remote Logging In

Java Client AP Login

In those cases in which the Administrator does not want the RM-KB­LCD17KVMHD to be available via browser access, but the local client users
aren’t running Windows, the Java AP Client provides direct remote access to
non-Windows systems users (although you initially download the Java AP
Client program from the browser page – see Chapter 13, Download).

To connect to the RM-KB-LCD17KVMHD, go to the location on your hard
disk that you downloaded the Java AP Client program to, and double-click its
icon (JavaClient.jar) to bring up the Java Client Connection Screen:

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RM-KB-LCD17KVMHD User Manual

The Java Client AP Connection Screen

A description of the Connection Screen is given in the following table:

Item Description

Server List Each time the JavaClient.jar file is run, it searches the User's

Server This area is used when you want to connect to a RM-KB-

Message Panel Located just to the right of the Server panel, the Message

Switch to Remote View Once you have been authenticated, this button becomes

local LAN segment for RM-KB-LCD17KVMHD, and lists
whichever ones it finds in this box. If you want to connect to
one of these units, double-click it.

Note: 1. The switch will not appear in the list unless its

Enable Device List configuration parameter has

been enabled.

2. Only units whose Access Port settings for Program
match the number specified for Port in the Server

area of this dialog box appear in the Server List
window.

LCD17KVMHD at a remote location. You can drop down the
IP list box and select an address from the list. If the address
you want isn't listed, you can key in the target IP address in
the IP field, and its port number in the Port field. (If you don't
know the port number, contact your Administrator.)

 When the IP address and Port number have been

specified, click Connect.

 When you have finished with your session and come back

to this dialog box, click Disconnect to end the connection.

panel lists status messages regarding the connection to the
RM-KB-LCD17KVMHD.

active. Click it to switch to the GUI Main Page.

42

Chapter 6. Remote Logging In

Connecting – Java Client AP

To connect to a RM-KB-LCD17KVMHD do the following::

1. From the Server List box, double-click the device that you wish to

connect to.
– Or –
Specify its IP address and port number in the Server IP and Port input

boxes.

2. Click Login

The Login dialog box appears:

3. Key in a valid Username and Password, and then click OK.

4. Once you have been authenticated, the Remote View button becomes
active. Click it to connect to the switch and bring up its GUI Main Page.
For a description of the GUI Main Page, see page 48.

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RM-KB-LCD17KVMHD User Manual

This Page Intentionally Left Blank

44

Chapter 7

Remote User Interface

Overview

Once you have successfully logged in, the RM-KB-LCD17KVMHD user
interface Main Page appears. The look of the page varies slightly, depending
on which method you used to log in. Each of the interfaces is described in the
sections that follow.

The Web Browser Main Page

To ensure multi-platform operability, access to the RM-KB-LCD17KVMHD
can be accomplished with most standard web browsers. Once users log in and
are authenticated, the Web Browser Main Page comes up, with the Port Access
page displayed:

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RM-KB-LCD17KVMHD User Manual

Page Components

The web page screen components are described in the table, below:

No. Item Description

1 Tab Bar The tab bar contains the RM-KB-LCD17KVMHD

2 Menu Bar The menu bar contains operational sub-categories

3 Sidebar The Sidebar provides a tree view listing of ports that

4 About About provides information regarding the switch’s

5 Logout Click this button to log out of your RM-KB-

6 Welcome Message If this function is enabled a welcome message

7 Interactive Display Panel This is your main work area. The screens that appear

main operation categories. The items that appear in
the tab bar are determined by the user’s type, and
the authorization options that were selected when
the user’s account was created.

that pertain to the item selected in the tab bar. The
items that appear in the menu bar are determined by
the user’s type, and the authorization options that
were selected when the user’s account was created.

relate to the various tab bar and menu bar selections.
Clicking a node in the Sidebar brings up a page with
the details that are relevant to it.

There is a Filter button at the bottom of the Sidebar

that lets you expand or narrow the scope of the ports
that appear in the tree.

current firmware version.

LCD17KVMHD session.

displays here.

reflect your menu choices and Sidebar node
selection.

46

Chapter 7. Remote User Interface

The Tab Bar

The number and type of icons that appear on the Tab Bar at the top of the page
are determined by the user’s type (Super Administrator, Administrator, User)
and the permissions assigned when the user’s account was created. The
functions associated with each of the icons are explained in the table below:

Icon Function

Port Access: The Port Access page is used to access and control the

devices on the RM-KB-LCD17KVMHD installation. This page is
available to all users.

User Management: The User Management page is used to create
and manage Users and Groups. It can also be used to assign devices
to them. This tab is available to the Super Administrator, as well as
administrators and users who have been given User Management
permission. The tab doesn’t appear for other administrators and users.

Device Management: The Device Management page is used to
configure and control the overall operation of the RM-KB­LCD17KVMHD. This page is available to the Super Administrator, as
well as administrators and users who have been given Device

Management permission. The tab doesn’t appear for other
administrators and users.

Log: The Log page displays the contents of the log file.

Maintenance: The Maintenance page is used to install new firmware;

backup and restore configuration and account information; ping
network devices; and restore default values. This page is available to
the Super Administrator (and Administrators and Users with

Maintenance permission). The icon doesn’t display on the page of

ordinary administrators and users.
Download: Users can click this icon to download AP versions of the

Windows Client; the Java Client; and the Log Server. This page is
available to all users. The programs that can be downloaded depend
on the user’s permissions.

There are two small icons at the extreme right of the page. Their functions are
described in the table, below:

Icon Function

Click this icon to brings up a panel with information about the RM-KB­LCD17KVMHD firmware version.

Click this icon to log out and end your RM-KB-LCD17KVMHD
session.

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RM-KB-LCD17KVMHD User Manual

The AP GUI Main Page

With WinClient AP, and Java Client AP access, once users log in, the GUI
Main Page comes up:

The GUI Main Page is similar to that of the Web Browser. The differences
between them are as follows:

1. The AP GUI version doesn’t have a menu bar below the tab bar; it has a
series of tabs like a notebook, instead. Like the Web Browser interface,
however, the makeup of the tabbed notebook changes depending on the
items selected on the main Tab Bar and in the Sidebar.

2. In addition to Filter, there are also buttons for Scan and Array Mode at the
bottom of the Sidebar.

3. There is a hidden Control Panel at the upper or lower center of the screen
that becomes visible when you mouse over it. (The default is at the upper
center of the screen.)

4. There is an additional icon at the extreme right of the page:

. Click this

icon to close the GUI Main Page and go to the display of the last selected
port.

48

Chapter 7. Remote User Interface

The Control Panel

WinClient Control Panel

Since the WinClient Control Panel (for the ActiveX Web Viewer and
WinClient AP) contains the most complete functionality, this section describes
the WinClient Control Panel. Although the Java Control Panel (for the Web
Viewer and Java Client AP) does not enable all of the features that this one
does, the functions that they do share are the same, and you can refer to the
information described here when using it.

The Control Panel is hidden at the upper or lower center of the screen (the
default is at the upper center), and becomes visible when you mouse over it.
The panel consists of three rows: an icon row at the top, and two text rows
below it:

Note: The above image shows the complete Control Panel. The icons that

appear can be user selected.

 By default, the upper text row shows the video resolution of the remote

display. As the mouse pointer moves over the icons in the icon bar,
however, the information in the upper text row changes to describe the
icon's function.

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RM-KB-LCD17KVMHD User Manual

 Right clicking in the text row area brings up a menu-style version of the

toolbar. In addition, it allows you to select options for the Zoom, Mouse
Pointer, and Mouse Sync Mode. These functions are discussed in the
sections that follow.

 To move the Control Panel to a different location on the screen, place the

mouse pointer over the text row area, then click and drag.

50

Chapter 7. Remote User Interface

WinClient Control Panel Functions

The Control Panel functions are described in the table below.

Icon Function

This is a toggle. Click to make the Control Panel persistent – i.e., it
always displays on top of other screen elements. Click again to have
it display normally.

Click to bring up the Video Options dialog box. Right-click to perform

a quick Auto Sync (see Video Settings, page 53, for details).

Toggles the display between Full Screen Mode and Windowed Mode.

Click to take a snapshot (screen capture) of the remote display.

See Snapshot, page 66, for details on configuring the Snapshot

parameters.

Click to bring up the Message Board.

Click to send a Ctrl+Alt+Del signal to the remote system.

Click to toggle the remote display between color and gray scale
views.

Click to zoom the remote display window.
Note: This feature is only available in windowed mode (Full Screen

Mode is off).

Click to bring up the on-screen keyboard.

Click to select the mouse pointer type.
Note: This icon changes depending on which mouse pointer type is

selected.

Click to toggle Automatic or Manual mouse sync.

Under an accessed port, click to skip to the first port accessible to the
user on the entire installation without having to recall the Port Access
page.

Under an accessed port, click to skip to the first port accessible to the
user that is previous to the current one without having to recall the
Port Access page.

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RM-KB-LCD17KVMHD User Manual

Under an accessed port, click to skip to the first port accessible to the
user that is after the current one without having to recall the Port
Access page.

Under an accessed port, click to skip to the last port accessible to the
user on the entire installation without having to recall the Port Access
page.

Under an accessed port, click to begin Auto Scan Mode. The RM-KB­LCD17KVMHD automatically switches among the ports that were

selected for Auto Scanning with the Filter function. This allows you to

monitor their activity without having to switch among them manually.

Under an accessed port, click to invoke Panel Array Mode.

Under an accessed port, click to recall the GUI.

Click to bring up the Control Panel Configuration dialog box.

Click to exit the viewer.

 Exiting from a Browser Viewer session brings you back to the web

browser Main Page.

 Exiting from a WinClient AP session brings you back to the login

dialog box.

 Exiting from a Java Client AP session brings you back to the login

dialog box.

These icons show the Num Lock, Caps Lock, and Scroll Lock status
of the remote computer.

 When the lock state is On, the LED is bright green and the lock

hasp is closed.

 When the lock state is Off, the LED is dull green and the lock hasp

is open.

Click on the icon to toggle the status.
Note: These icons and your local keyboard icons are in sync.

Clicking an icon causes the corresponding LED on your keyboard to
change accordingly. Likewise, pressing a Lock key on your keyboard
causes the icon’s color to change accordingly.

52

Chapter 7. Remote User Interface

Video Settings

Clicking the Hammer icon on the Control Panel brings up the Basic
Video Settings dialog box with basic settings. The options in the basic

dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the
Performance bar setting. Selecting the Advanced button opens the Advanced
Video Settings dialog box, providing more detailed options including; RGB,
Gamma, Video Quality, Enable Refresh, Transparency, Color Depth Control,
and Detect Tolerance settings, as shown below:

Basic Video Settings

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RM-KB-LCD17KVMHD User Manual

Advanced Video Settings

The meanings of the video adjustment options are given in the table:

Options Usage

RGB Drag the slider bars to adjust the RGB (Red, Green, Blue) values.

When a RGB value is increased, the RGB component of the image is
correspondingly increased.

If you enable Set to Grayscale, the remote video display is changed

to grayscale.

Clicking the Reset button brings the RGB settings back their default

values.

Gamma This section allows you to adjust the video display's gamma level.

This function is discussed in detail in the next section, Gamma
Adjustment.

54

Chapter 7. Remote User Interface

Options Usage

Performance Use the slide bar to select the type of internet connection that the

local client computer uses. The switch will use that selection to

automatically adjust the Video Quality and Detect Tolerance settings

to optimize the quality of the video display.

Since network conditions vary, if none of the pre-set choices seem to

work well, you can select Advanced and use the Video Quality and

Detect Tolerance slider bars to adjust the settings to suit your
conditions.

Video Quality Drag the slider bar to adjust the overall Video Quality. The larger the

Enable Refresh

Transparency Adjusts the transparency of the toolbar that comes up when the GUI

Detect
To le r a nc e

Preset /
Custom

value, the clearer the picture and the more video data goes through
the network. Depending on the network bandwidth, a high value may
adversely effect response time.

The RM-KB-LCD17KVMHD can redraw the screen every 1 to 99
seconds, eliminating unwanted artifacts from the screen. Select
Enable Refresh and enter a number from 1 through 99. The RM-KB-

LCD17KVMHD will redraw the screen at the interval you specify. This
feature is disabled by default. Click to put a check mark in the box

next to Enable Refresh to enable this feature.
Note: 1. The switch starts counting the time interval when mouse

movement stops.

2. Enabling this feature increases the volume of video data
transmitted over the network. The lower the number
specified, the more often the video data is transmitted.
Setting too low a value may adversely affect overall
operating responsiveness.

hotkey ([Scroll Lock][Scroll Lock], for example), is invoked. Slide the
bar until the display in the example window is to your liking.

This setting also relates to video quality. It governs detecting or
ignoring pixel changes. A high setting can result in a lower quality
display due to less data transfer. A lower setting will result in better
video quality, but setting the threshold too low may allow too much
data to be transferred, negatively impacting network performance.

Selecting the Auto Balance Tolerance check box allows the switch to

automatically detect and adjust the tolerance settings according to
pixel changes as they occur.

Using the Preset and Custom buttons allow you to set and save
custom video settings, and revert back to default video settings.

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Gamma Adjustment

If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Settings dialog box.

 Under Advanced configuration, there are ten preset and four user-defined

levels to choose from. Drop down the list box and choose the most su itable
one.

 For greater control, clicking the Advanced button brings up the following

dialog box:

 Click and drag the diagonal line at as many points as you wish to achieve

the display output you desire.

 Click Save As to save up to four user-defined configurations derived from

this method. Saved configurations can be recalled from the list box at a
future time.

 Click Reset to abandon any changes and return the gamma line to its

original diagonal position.

 Click OK to save your changes and close the dialog box.
 Click Cancel to abandon your changes and close the dialog box.

Note: For best results, change the gamma while viewing a remote server.

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Chapter 7. Remote User Interface

The Message Board

The RM-KB-LCD17KVMHD supports multiple user logins, which
may cause access conflicts. To alleviate the problem, a message board

has been provided, which allows users to communicate with each other:

Button Bar

The buttons on the Button Bar are toggles. Their actions are described in the
table below:

Button Action

Enable/Disable Chat. When disabled, messages posted to the board

are not displayed. The button is shadowed when Chat is disabled. The
icon displays next to the user's name in the User List panel when the user
has disabled Chat.

Occupy/Release Keyboard/Video/Mouse. When you Occupy the KVM,
other users cannot see the video, and cannot input keyboard or mouse
data. The button is shadowed when the KVM is occupied. The icon
displays next to the user's name in the User List panel when the user has
occupied the KVM.

Occupy/Release Keyboard/Mouse. When you Occupy the KM, other
users can see the video, but cannot input keyboard or mouse data. The
button is shadowed when the KM is occupied. The icon displays next to
the user's name in the User List panel when the user has occupied the
KM.

Show/Hide User List. When you Hide the User List, the User List panel
closes. The button is shadowed when the User List is open.

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Message Display Panel

Messages that users post to the board - as well as system messages - display in
this panel. If you disable Chat, however, messages that get posted to the board
won't appear.

Compose Panel

Key in the messages that you want to post to the board in this panel. Click
Send, or press [Enter] to post the message to the board.

User List Panel

The names of all the logged in users are listed in this panel.

 Your name appears in blue; other users' names appear in black.
 By default, messages are posted to all users. To post a message to one

individual user, select the user's name before sending your message.

 If a user's name is selected, and you want to post a message to all users,

select All Users before sending your message.

 If a user has disabled Chat, its icon displays before the user's name to

indicate so.

 If a user has occupied the KVM or the KM, its icon displays before the

user's name to indicate so.

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Zoom

The Zoom icon controls the zoom factor for the remote view window.
Settings are as follows:

Setting Description

100% Sizes and displays the remote view window at 100%.

75% Sizes and displays the remote view window at 75%.

50% Sizes and displays the remote view window at 50%.

25% Sizes and displays the remote view window at 25%.

1:1 Sizes and displays the remote view window at 100%. The difference

between this setting and the 100% setting is that when the remote
view window is resized its contents don’t resize – they remain at the
size they were. To see any objects that are outside of the viewing
area move the mouse to the window edge, to have the screen scroll.

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The On-Screen Keyboard

The RM-KB-LCD17KVMHD supports an on-screen keyboard,
available in multiple languages, with all the standard keys for each

supported language. Click this icon to pop up the on-screen keyboard:

One of the major advantages of the on-screen keyboard is that if the keyboard
languages of the remote and local systems aren’t the same, you don’t have to
change the configuration settings for either system. Just bring up the on-screen
keyboard; select the language used by the server you are accessing; and use the
on-screen keyboard to communicate with it.

Note: You must use your mouse to click on the keys. You cannot use your

actual keyboard.

Changing Languages

To change languages, do the following:

1. Click the down arrow next to the currently selected language, to drop
down the language list.

2. Select the new language from the list.

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Chapter 7. Remote User Interface

Selecting Platforms

The On-screen Keyboard supports the Sun platform as well as the PC. To select
the platform, do the following:

1. Click the down arrow next to the currently selected platform, to drop down

the platform list.

2. Select the new platform from the list.

Expanded Keyboard

To display/hide the expanded keyboard keys, click the arrow to the right of the
language list arrow.

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Mouse Pointer Type

RM-KB-LCD17KVMHD offer a number of mouse pointer options
when working in the remote display. Click this icon to select from the

available choices:

Note: 1. Before accessing a port, only Dual and Crosshairs are available for

the Windows Viewers. Once the port is accessed, three pointers are
available.

2. The Dot pointer is not available with the Java Applet Viewer or the
Java Client AP.

3. Selecting the Single pointer has the same effect as the Toggle mouse
display hotkey function.

4. The icon on the Control Panel changes to match yo ur choice.

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Chapter 7. Remote User Interface

Mouse DynaSync Mode

Synchronization of the local and remote mouse pointers is
accomplished either automatically or manually.

Automatic Mouse Synchronization (DynaSync)

Mouse DynaSync provides automatic locked-in synching of the remote and
local mouse pointers – eliminating the need to constantly resync the two
movements.

Note: This feature is only available for Windows and Mac systems (G4 and

higher) whose adapter attribute OS setting is configured for Win or
Mac.

All other configurations must use manual mouse synchronization
(described in the next section).

The icon on the Control Panel indicates the synchronization mode status as
follows:

Icon Function

Automatic Mode

Manual Mode

Automatic for MAC

When Mouse DynaSync is available, clicking the icon toggles its status
between enabled and /disabled. If you choose to disable Mouse DynaSync
mode, you must use the manual synching procedures.

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Mac and Linux Considerations

 For Mac OS versions 10.4.11 and higher, there is a second DynaSync

setting to choose from. If the default Mouse DynaSync result is not
satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text
area of the Control Panel and select Mouse Sync Mode

→ Automatic for

Mac 2:

 Linux doesn’t support DynaSync Mode, but there is a setting on the Mouse

Sync Mode menu for Redhat AS3.0 systems. If you are using a USB
Adapter Cable (see the Note on the previous page), with an AS3.0 system
and the default mouse synchronization is not satisfactory, you can try the
Redhat AS3.0 setting. In either case, you must perform the manual mouse
synchronization procedures described in the next section.

Manual Mouse Synchronization

If the local mouse pointer goes out of sync with the remote system's mouse
pointer there are a number of methods to bring them back into sync:

1. Perform a video and mouse auto sync by clicking the Video Settings icon
on the Control Panel.

2. Perform an Auto Sync with the Video Adjustment function.

3. Invoke the Adjust Mouse function with the Adjust Mouse hotkeys.

4. Move the pointer into all 4 corners of the screen (in any order).

5. Drag the Control Panel to a different position on the screen.

6. Set the mouse speed and acceleration for each problematic server attached
to the switch.

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Chapter 7. Remote User Interface

Control Panel Configuration

Clicking the Control Panel icon brings up a dialog box that allows you to
configure the items that appear on the Control Panel, as well as its graphical
settings:

The organization of the dialog box is described in the table, below:

Item Description

Customize
Control Panel

Control Panel
Style

Allows you to select which icons display in the Control Panel. Check
the ones you want to see, uncheck the ones you don’t want.

 Enabling Transparent makes the Control Panel semi-transparent,

so that you can see through it to the display underneath.

 Enabling Icon causes the Control Panel to display as an icon until

you mouse over it. When you mouse over the icon, the full panel
comes up.

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Item Description

Screen Options

 If Full Screen Mode is enabled, the remote display fills the entire

screen.

 If Full Screen Mode is not enabled, the remote display appears as

a window on the local desktop. If the remote screen is larger than
what is able to fit in the window, move the mouse pointer to the
screen border that is closest to the area you want to view and the
screen will scroll.

 If Keep Screen Size is enabled, the remote screen is not resized.

 If the remote resolution is smaller than that of the local monitor,

its display appears like a window centered on the screen.

 If the remote resolution is larger than that of the local monitor,

its display is centered on the screen. To access the areas that
are off screen, move the mouse to the corner of the screen that
is closest to the area you want to view and the screen will
scroll.

 If Keep Screen Size is not enabled, the remote screen is resized to

fit the local monitor's resolution.

Scrolling
Method

In cases where the remote screen display is larger than your monitor,
you can choose how to scroll to the areas that are off-screen.

 If you select Mouse Movement, the screen will scroll when you

move the mouse pointer to your screen border.

 If you select Scroll Bars, scroll bars appear around the screen

borders that you can use to scroll to the off-screen areas.

Bus Info If Bus Info is enabled, the number of the bus you are on, as well as

Snapshot These settings let the user configure the RM-KB-LCD17KVMHD

the total number of users on the bus, displays on the bottom row
center of the Control Panel as follows: Bus No./Total Users.

screen capture parameters:

 Path lets you select a directory that the captured screens

automatically get saved to. Click Browse; navigate to the directory
of your choice; then click OK. If you don’t specify a directory here,
the snapshot is saved to your desktop.

 Click a radio button to choose whether you want the captured

screen to be saved as a BMP or a JPEG (JPG) file.

 If you choose JPEG, you can select the quality of the captured file

with the slider bar. The higher the quality, the better looking the
image, but the larger the file size.

Keyboard Pass
Through

When this is enabled, the Alt-Tab key press is passed to the remote
server and affects that server. If it is not enabled, Alt-Tab acts on your
local client computer.

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Chapter 7. Remote User Interface

The Java Control Panel

The Java Applet Viewer and Java Client AP Control Panel is similar to the one
used by the WinClient:

The major differences between them are:

 In the Macros dialog box, Toggle Mouse Display is not available.
 The Dot mouse pointer type is not available.
 In the Message Board, there is no Show/

Hide button to show or hide the user list.
This function is achieved by clicking the
arrows at the top of the bar that separates the
User List panel from the Main panel.

 In Virtual Media, only ISO and Folder are

supported.

 The Control Panel Lock LED icons are not in sync with your keyboard.

When you first connect, the LED display may not be accurate. To be sure,
click on the LED icons to set them.

 In Control Panel Configuration, the BMP Snapshot format has been

replaced by PNG.

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Chapter 8

Remote Port Access

Overview

When you log in to the switch the Port Access page comes up with the RM-KB­LCD17KVMHD KVM Connections page displayed.

Browser GUI

The Connections page is organized into several main areas. All the devices,
ports, and outlets that a user is permitted to access are listed in the Sidebar at
the left of the page.

After selecting a device, port, or outlet in the Sidebar, clicking entries on the
menu bar (Browser GUI) or tab bar (AP GUI) opens information and
configuration pages related to the item selected in the Sidebar.

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The Sidebar

All Servers are listed in a tree structure in the Sidebar at the left of the screen:

The Sidebar Tree Structure

The characteristics of the Sidebar tree structure are the following:
 Users are only allowed to see the devices and ports/outlets that they have

access permission for.

 A port’s ID number is displayed in brackets next to its icon. The ports can

also be named.

 Switches and ports that are on line have their monitor screen icons in

Green; the monitor screens are Gray for devices and ports that are offline.

 Outlets that are On have their icons in Amber; the icons are Gray for

outlets that are Off.

 To access and operate a port, double click its icon. Port operation details

are discussed in Chapter 14, Port Operation.

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Array

Array is found at the bottom of the AP GUI Sidebar. It represents

another way of monitoring port activity. Under this function your
screen is divided into a grid of panels, with each panel showing the video
display of a particular port. Only ports that are visible in the Sidebar (see Filter,
below), and that are on line are displayed – all other ports are blank.

Note: This item doesn’t appear at the bottom of the Sidebar in the Browser

version. In that version, you must invoke it from the port’s Toolbar.

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Filter

Filter allows you to control the number and type of ports that display

in the Sidebar, as well as which ports get scanned when Auto Scan and
Array Modes are invoked (see Scan and Array, above). When you click Filter,
the bottom of the panel changes to look similar to the image, below:

The meanings of the choices are explained in the following table:

Choices Explanation

All This is the default view. With no other filter options selected,

Powered On If you enable Powered On (by putting a check in the

Search If you key in a search string and click Search, only port names

Exit Clicking Exit closes the filter dialog.

all of the ports that are accessible to the user are listed in the
Sidebar.

If any Favorites have been specified, you can drop down the

list box and select Favorites instead of All. If you select
Favorites, only the items you have selected as Favorites
display in the tree.

checkbox) only the ports that have their attached devices
powered on display in the tree.

that match the search string display in the tree. Wildcards (?
for single characters; * for multiple characters) and the
keyword or are supported, so that more than one port can
show up in the list.

For example:

1. If you key in Web*, both Web Server 1 and Web Server 2

show up in the list.

2. If you key in W*1 or M*2, both Web Server 1 and Mail

Server 2 show up in the list.

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Port/Outlet Naming

For convenience – especially in large installations with many devices, ports
and outlets – administrators and users with port configuration permission, can
give each port or outlet a name. To assign, modify or delete a name, do the
following:

1. Click once on the item you want to edit; wait a second; then click again.

Note: This is not a double click. It involves two separate clicks. A double click
will switch you to the device attached to the port.

After a second or two, the field changes to provide a text input box:

2. Key in a name for the item (or change/delete a previous one).
 You can use any combination of letters, numbers, and symbols on the

typewriter keys of keyboards with PC US English layout. In this case,
the maximum number of characters allowed is 20.

 You can also activate your local IME to input non-English characters.

For languages that use 2 byte encoding, the maximum number of
characters allowed is 9.

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3. When you have finished editing the name, press [Enter] or click anywhere

outside of the input box to complete the operation.

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History

The History page provides a record of each time that a port was accessed. It
provides quick access to the most recently used ports. You can access a port
shown in the main panel by double clicking it.

 If there are more entries than there is room on the screen, a scroll bar

appears to let you scroll up and down to see the entire record.

 To clear the record and start over, click the Clear History button at the

bottom right of the page.

Note: You can change the sort order of the information displayed by clicking

the column headings.

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Favorites

The Favorites page is similar to a bookmarks feature. Ports that you frequently
access can be saved in a list here. Simply open this page and select the port –
rather than hunting for it in the Sidebar. This feature is especially handy on
large, crowded installations:

Adding a Favorite

To add a port to the favorites, do the following:

1. Right click in the main panel; click Add Favorite.

– or –
Click Add at the bottom left of the main panel.
An Untitled Favorite entry appears:

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Chapter 8. Remote Port Access

2. This will be a container to hold your port entries. Click inside the text
entry box to erase Untitled Favorite and key in an appropriate name, then
click on any empty space in the main panel.

3. To add a port:
Drag it from the Sidebar and drop it onto the container

– or –
Right Click on it in the Sidebar; select Copy. Right click on the container;

select Paste.
– or –
Select the container in the main panel; select the port in the Sidebar; then

click Add to at the bottom of the main panel.
The switch that the port belongs to is added to the container; the selected

port is appended under the switch.

Note: To add multiple ports at the same time, hold the Shift or Ctrl key

down while you make your Sidebar selections then drag or copy the
entire group to the Favorites panel.

4. Repeat step 3 for any other Favorite categories you wish to create

Note: Favorites can be selected for filtering in the Sidebar.

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Modifying a Favorite

 To modify a Favorite, or one of the items contained in it, right click on it,

then select a choice from the popup menu that appears.

 To edit a Favorite’s name:

Click on it once, wait a second, then click again. You can edit the name
after the display changes to provide a text input box, This is the same
procedure as the one described for port naming.

– or –
Select the Favorite in the main panel, then click Modify at the bottom of

the main panel.

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Chapter 8. Remote Port Access

User Preferences

The User Preferences page allows users to set up their own, individual,
working environments. The switch stores a separate configuration record for
each user profile, and sets up the working configuration according to the
Username that was keyed into the Login dialog box:

The page settings are explained in the following table:

Setting Function

Language Selects the language that the interface displays in.

OSD Hotkey Selects which Hotkey controls the GUI function: [Scroll Lock]

[Scroll Lock] is the default. To select a different combination, click
the arrow at the right of the box to drop down the list of choices.

ID Display Selects how the Port ID is displayed: the Port Number alone

(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME.

ID Duration Determines how long a Port ID displays on the monitor after a port

change has taken place. You can choose an amount from 1—255
seconds. The default is 3 Seconds. A setting of 0 (zero) means
the Port ID is always on.

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Setting Function

Scan Duration Determines how long the focus dwells on each port as it cycles

Screen Blanker If there is no input from the console for the amount of time set with

Logout Timeout If there is no user input for the amount of time set with this

Toolbar Selects whether or not the Port Toolbar is enabled when a port is

Viewer* You can choose which viewer is used when accessing a server:

through the selected ports in Auto Scan Mode. Key in a value
from 1—255 seconds. The default is 5 seconds; a setting of 0
disables the Scan function.

this function, the screen is blanked. Key in a value from 1—30
minutes. A setting of 0 disables this function. The default is 0
(disabled).

Note: Although this function can be set from either the local
console or a remote login, it only affects the local console monitor.

function, the user is automatically logged out. A login is necessary
before the RM-KB-LCD17KVMHD can be accessed again.The
default is 30 minutes.

accessed.

Since the Toolbar functions are also available from the GUI
Control Panel, you may prefer to disable it here.

 Auto Detect will select the appropriate viewer based on the

web browser used; WinClient for Windows Internet Explorer,
Java Client for other web browsers (ex. Firefox).

 Java Client will open the Java based viewer regardless of the

web browser being used.

Welcome
Message*

Save Click Save to save any changes made to the User Preferences

You can choose to hide or show the welcome message displayed
in the submenu bar. The default is disabled.

settings.

* This item is only available with the Browser version.

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Sessions

The Session page lets the administrator and users with User Management
permissions see at a glance which users are currently logged into the RM-KB­LCD17KVMHD, and provides information about each of their sessions.

Note: 1. The Session page isn’t available for ordinary users.

2. Users with User Management permissions can only see the sessions
of ordinary users

3. The Category heading lists the type of user who has logged in: SA
(Super Administrator); Admin (Administrator); Normal user (User).

The meanings of the headings at the top of the page are fairly straightforward.
The IP heading refers to the IP address that the user has logged in from; the
Device and Port headings show which device and port the user is currently
accessing. The Bus ID refers to the bus that the user is currently on.

Note: 1. The so rt order of the information di splayed can be changed by

clicking the column headings.

2. The Bus ID also displays on the control panel .

This page also gives the administrator the option of forcing a user logout by
selecting the user and clicking End Session at the bottom of the main panel.

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Access

Administrators use the Access page to set user access and configuration rights
for switches and ports.

Note: The Access page only appears for those users with User Management

permissions. It isn’t available for other users.

Device Level Browser GUI Interface

If a switch is chosen in the Sidebar, the Main panel looks similar to the one
shown below:

The main panel consists of two columns: Name, and Config:

 Name lists all the users that have been created.
 Config indicates the users who have Configuration privileges. A check

mark (

√ ) indicates that the user has permission to make changes to the

switch configuration settings; an X means that the user is denied
permission to make configuration changes. Click the icon to toggle
permission for Administrators and Users (Super Administrators always
have configuration privileges).

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 The Copy and Paste buttons at the bottom of the main panel provide a

shortcut method of assigning the permissions settings of one port to any of
the other ports. To do so:

1. Select the port whose permissions you want the ot her port(s) to follow.

2. Click Copy.

3. Select the port you want to receive the permissions.

4. Click Paste.

 When you have finished making your configuration changes, click Save.

Port Level Browser GUI Interface

If a port is chosen in the Sidebar, the Main panel looks similar to the one shown
below:

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The port access settings are explained in the following table:

1. Name Each port accessible to the user is listed under the Names

2.Access The Access column is where device access rights are set. To

3. Config Sets or denies permission for the user to make changes to a

column.

cycle through the choices, click the icon in the row that
corresponds to the user you want to configure. The meanings of
the icons are as follows

The user can view the remote screen

Full Access

View Only

No Access

port’s configuration settings. A check mark
user has permission; an X means that the user does not have
permission.

and can perform operations on the
remote server from his keyboard and
monitor.

The user can only view the remote
screen; he cannot perform any
operations on it.

No access rights - the Port will not show
up on the User's list on the Main Screen.

( √ ) indicates that the

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Port Configuration

Device Level

When a device is selected in the Sidebar, the only item available under Port
Configuration is the Port Properties page with one field to configure: the
Occupy Timeout setting:

The Occupy Timeout field sets a time threshold for users on ports whose
Access Mode has been set to Occupy. If there is no activity from the user
occupying the port for the amount of time set here, the user is timed out and the
port is released. The first user to send keyboard or mouse input after the port
has been released gets to occupy the port.

Input a value from 0 to 255 seconds. The default is 3 seconds. A setting of 0
causes the port to be released the instant there is no input.

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Port Level

Port Properties

When a port is selected in the Sidebar, the Port Properties page looks similar to
the one below:

 The Status panel provides information as to whether or not the port is

online or offline.

 The Properties panel allows you to make configuration settings for the

selected port. An explanation of the Port Properties configuration fields is
given on the next page.

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An explanation of the configuration fields is given in the table, below:

Field Explanation

Port OS Specifies the operating system that the server on the connected

OS Language Specifies the OS language being used by the server on the

Access Mode Defines how the port is to be accessed when multiple users have

port is using. Choices are Win, Mac, Sun, and Other. The default
is Win.

connected port. Drop down the list to see the available choices.
The default is English US.

logged on, as follows:
Exclusive: The first user to switch to the port has exclusive

control over the port. No other users can view the port. The

Timeout function does not apply to ports which have this

setting.

Occupy: The first user to switch to the port has control over the

port. However, additional users may view the port’s video
display. If the user who controls the port is inactive for longer

than the time set in the Timeout box, port control is transferred

to the first user to move the mouse or strike the keyboard.

Share: Users simultaneously share control over the port. Input

from the users is placed in a queue and executed
chronologically. Under these circumstances, users can take

advantage of the Message Board, which allows users to

communicate with each other regarding control of the keyboard
and mouse or keyboard, mouse, and video of a Share port.

When you have finished making your configuration changes, click Save.

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Associated Links

The Associated Links page provides a method of associating other ports on the
same switch to the selected port. This function is primarily intended to be used
when connecting both KVM and serial ports from a single server to the switch.

 To associate a port with the currently selected one, click Add. In the dialog

box that appears, key in the port’s number, then click OK. The port’s
number and name appear in the main panel.

 To remove an unwanted associated port, select it in the main panel, then

click Remove.

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