Midco W56P, W56H Quick Start Manual

1

Cordless Hosted VoIP

Quick Start Guide

Get the most out of our Hosted VoIP service with these handy instructions for the Yealink W56P/W56H IP DECT cordless device.

Contents

Equipment ...................................................................................................................... 4

Base Station ..................................................................................................................................... 4

Handset and Charger Cradle ................................................................................................... 7

Features ............................................................................................................................ 12

Physical Features ........................................................................................................................... 12

Main Menu ............................................................................................................................... 12

Ringtones ........................................................................................................................................ 14

Calls ............................................................................................................................................... 15

Contacts.................................................................................................................................. 23

Voicemail ............................................................................................................................................. 25

Online Resources ........................................................................................................ 27

Helpful Tools and Tips ................................................................................................................. 27

My Account and Bill Pay ................................................................................................................ 27

Policies ............................................................................................................................................. 27

24/7 Support ............................................................................................................................. 27

Make the Right Connection

Thanks for choosing Midco for your business Hosted VoIP service!

Your experience with this service matters to us. We hope you find this quick start guide is a helpful tool to get you going with this service.

We have even more tips and tools at Midco.com/Business/Support, where you can learn more about different features, read common questions and answers, and get tips about your services. This is where you can also find help using our online management tool, known as the CommPortal.

Please note that some features must be enabled on your account so

that you can use them. Contact our business support team for questions and assistance at 1.800.888.1300.

Equipment

This phone is a full-featured mobile device, which provides reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability and low power consumption.

This equipment comes with a base station, charger cradle and cordless handset.

Base Station

Set up the base station and the charger cradle at a central location on a flat, non-slip surface. The device’s unobstructed coverage is:

• Indoors: 65-165 feet

• Outdoors: 985 feet

To connect the power (over Ethernet):

Connect the Ethernet cable between the internet port on the base station and an available port on the in-line power switch/hub. After successful startup, all LEDs on the base station illuminate green in sequence.

Base Station Description

After the base station starts up successfully and the handset is registered to the base station, all LEDs on the base station illuminate green in sequence.

Item Description

1

Paging key

• Locates a misplaced handset.

• Toggles the registration mode.

• Resets base station to factory settings.

2

Registration LED

Indicates the mode of the base station:

• Fast flashes green when base

station is in paging mode.

• Slow flashes green when base

station is in registration mode.

• Illuminates solid green when at least one

handset is registered to a base station.

3

Network Status LED

Indicates the network status:

• Slow flashes green when

network is unavailable.

• Illuminates solid green when

network is available.

4

Power Indicator LED

Indicates base station’s power status:

• Slow flashes green during base

station fir mware upgrade.

• Illuminates solid green when

base station is powered on.

To restart the base station via the handset:

1. Press OK to enter the main menu.

2. Select Settings, System Settings and then Base Restart.

3. Enter the system PIN (default: 0000).

4. Press Done.

The registration LED and network status LED will turn off simultaneously. After a period of time, the LED indicators will illuminate solid green again, indicating the base station has restarted successfully.

To reset the base station via the handset:

1. Press OK to enter the main menu.

2. Select Settings, System Settings and then Base Reset.

3. Enter the system PIN (default: 0000).

4. Select Done.

All individual settings for the base station will reset to factory defaults. This may take a few minutes. Do not power off until the base station starts up successfully.

To set up the charger cradle and charge the handset:

1. Connect the USB plug on the charger cradle to the

DC5V port on the power adapter.

2. Connect the power adapter into an electrical power

outlet.

3. Place the handset in the charger cradle.

The handset batteries take about three hours to fully charge. After charging, the handset is ready for use. The batteries’ charging status displays in the top right corner of the handset’s LCD screen – and will indicate a low battery status.

To restart the handset:

1. Press OK to enter the main menu.

2. Select Settings, System Settings and then Handset Reset.

3. The handset will ask, “Reset handset to default?” Press Yes to reset the

handset or

No to cancel.

Handset Overview

The main hardware components of the W56P/W56H handset are the LCD screen and the keypad.

Item Description

1 Earpiece Outputs audio during the earpiece call

2

Power Indicator LED

Indicates handset power and some feature statuses.

• Receives an incoming call (fast flashing red)

• Receives a voicemail or a missed

call (slow flashing red)

• Battery charging (solid red)

3

LCD Screen

Shows call information, handset status, icons and prompt messages.

4

Soft Keys

Perform various actions on the LCD screen through specified selection keys.

5 Message Button Accesses voicemail or missed calls.

6 Speaker Button Switches between earpiece and speaker modes.

7

Up and Down Navigation Buttons

• Move the cursor.

• Act as shortcuts.

• Scroll through displaying information.

8

Left and Right Navigation Buttons

• Move the cursor.

• Act as shortcuts.

• Adjust the ringer volume.

• Switch among the on-screen selection options.

9

Power/End Call Button

• Returns user from the menu screen to the

idle screen with a short press of the button.

• Turns the handset on or off when user

holds down button for one second.

• Cancels actions or ends a call.

• Rejects an incoming call.

10

Call Button

• Answers an incoming call.

• Enters the redial calls list.

• Places a call in earpiece or earphone mode.

11

Alphanumerical Keypad

Allows entry of digits, letters and special characters.

12 TRAN Button Transfers a call to another party.

13 Mute Button Toggles mute feature on or off.

14 Microphone Picks up audio during earpiece and hand-free calls.

15 Speaker Provides hands-free (speaker) audio output.

16 3.5 mm Earphone Jack Allows connection to a standard 3.5 mm earphone.

Midco W56P, W56H Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual