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12.1" Profile and ChassisTouch
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The information in this document is subject to change without notice. No part of this document may be
reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the
express written permission of MicroTouch Systems, Inc. MicroTouch may have patents or pending patent
applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this
document. The furnishing of this document does not give you license to these patents, trademarks, copyrights,
or other intellectual property except as expressly provided in any written license agreement from MicroTouch.
© 1998 MicroTouch Systems, Inc. All rights reserved.
Printed in the United States of America.
Document Title: FPD Touch Monitors (12.1" Profile and ChassisTouch) Installation Guide
Document Number: 19-226, Version 2.0
MicroTouch, the Micr oTou ch logo, Ad Link, Chass isTouch, C lea rTek, Drive Point, F actu ra, Fin ePoint, Ib id, the
Ibid logo, K eyPad, Mi crocal , PicturePad, Pri vacyTouch, Prof ile , Pr ospe ctor, The Public Browser, Qui ckPoi n t,
ScreenWriter Tablet, SimpleTouch, SurfControl, ThruGlass, TouchMate, TouchPad, TouchPen, TouchWare,
TouchTek, TruePoint, TuffTouch, UnLink, UnMouse, WebStation, and WorldService are either registered
trademarks or trademarks of MicroTouch Systems Incorporated in the United States and/or other countries.
Microsoft, MS, and MS-DOS are registered trademarks, and Windows is a trademark of Microsoft Corporation.
Contents
About This Manual
What You Need to Know.............................................................7
Installation Warnings and Safety Precautions................................ 8
Shock and Fire Hazard Precautions ........................................8
Installation Precautions...........................................................8
Service and Repair Pr ecautions............................................... 9
Sicherheitshinweise und Vorsichtsmaßnahmen............................10
Vorsichtsmaßnahmen zur Vermeidung eines
Funkenschlags oder Stromschlags...................................10
Vorsichtsmaßnahmen bei der Installation.............................. 10
Vorsichtsmaßnahmen bei Wartung und Reparatur.................11
MicroTouch Support Services....................................................12
MicroTouch Technical Support.............................................12
MicroTouch on the World Wide Web...................................13
MicroTouch Bulletin Board System...................................... 13
MicroTouch Corporate Headquarters and Worldwide Offices.....14
Chapter 1 Introduction to Flat-Panel Displays
About Your Flat-Panel Display Touch Monit o r ..........................16
What Is AM-TFT LCD Technology?..........................................18
4 FPD Touch Monitors Installation Guide
Video Resolution on a Flat-Panel Display................................... 18
Native Video Resolution (800 x 600)................................... 18
Using Other Video Resolutions............................................ 19
Comparing Video Resolution on a CRT............................... 19
Chapt er 2 Setting Up Your FPD Touch Monitor
System Requirements.................................................................22
Unpacking Your Touch Monitor ................................................ 23
Unique Characteristics of Each Monito r............................... 23
Cables and Accessories........................................................ 24
In stalling th e V ide o Ca rd an d V ide o Drive r................................25
Supported Video Display Modes and Refresh Rates.............25
Configuring the Display Settings..........................................26
Video Cards Tested by MicroTouch.....................................27
Connecting the Touch Monitor..................................................28
Using the Profile Multimedia Features........................................30
Sound Card Requirements.................................................... 30
Connecting the Internal Microphone and Speakers............... 31
Connecting an External Microphone or Headphones............ 32
Turning On the Touch Monit o r..................................................33
Testing the Touch Monitor ........................................................33
In stalling th e Touchscre en Dr iver...............................................34
In stallin g To uc hWare for
Windows 95 or Windows NT 4.0................................... 34
In stallin g To uc hWare for Win dows 3.1x and MS-DOS ........35
In stallin g To uc hWare for Win dows NT 3.51 ........................36
In stalling Tou chWare for MS-DOS Only .............................. 36
In stallin g To uc hWare for O S/2............................................. 37
Calibrating the Touchscreen.......................................................38
Customizing the Touchscreen Settings.......................................39
Chapter 3 Adjusting the Video Display
Guidelines for Adjusting the Display.......................................... 42
Before You Make Any Adjustments..................................... 42
Using the Standard Controls for t he Video Card...................42
Contents 5
Controls for Adjusting the Video Display...................................43
Displaying the Options .........................................................43
Changing a Setting ...............................................................44
Saving Your Changes...........................................................44
Exiting the Display Adjustment Mode................................... 44
Overview of the Menu Options...................................................45
Using the Monitor Adjustment Program.....................................46
Running the Monitor Adjustment Program...........................46
Exiting fro m the Monitor Adjustment Program.....................46
Adjusting the Clock and Phase Values........................................47
Adjusting the Image Positio n......................................................49
Adjusting the Brightness and Contrast Values ............................50
Chapt er 4 Guide lines for Integrating Your FPD Touch Monitor
Mounting the ChassisTouch Monito r..........................................52
ChassisTouch Hardware Accessory Kit ................................ 52
Mounting Options................................................................53
ChassisTouch Cable Connectors...........................................53
Access to the Video Controls...............................................53
Clearance and Ventilation.....................................................54
Securing and Routing System Cables....................................54
Chapter 5 Maintenance and Troubleshooting
Maintaining Your Touch Monitor...............................................56
Touchscreen Care and Cleaning..................................................56
Monit o r Installation Problems ....................................................57
Troublesho o t ing the Touchscreen............................................... 59
Power Status Light.....................................................................60
Power Management ...................................................................61
Video Input Pin Assignment.......................................................62
6 FPD Touch Monitors Installation Guide
Appendix A Compliance Statements and Monitor Specifications
Approvals..................................................................................63
Federal Communications Commission (FCC) Statement.......64
Industry Canada Compliance Statement ............................... 65
VCCI Class B ITE Statement...............................................65
Specifications fo r the 12.1" FPD Touch Monito rs ......................66
Index
About This Manual
Congratulations on the purchase of your touch monitor, and welcome
to the world of MicroTouch — a world where using a computer is as
simple as touching the screen.
This manua l de s cribes how to s et up the follo wing MicroTouc h
TruePoint monitors :
• 12.1" Profile™ flat-panel display (FPD) touch monitors
• 12.1" ChassisTouch™ flat-panel display (FPD) touch monitors
Sett ing up the touch monitor is easy. This manual descr ibes how to
connect the cables, install the touchscreen software, and adjust the
video display. I t also provides guidelines for integrating the touch
mo nit or into a k iosk or s imilar en closure.
What You Need to Know
Th is d ocu ment assumes you have basic compute r skills. You should
know how to use the mouse and keyboard, cho ose commands fr om
menus , open and r un ap plic ation pr ograms, and save files.
If you need to learn more about these t asks, r e fer t o the manuals and
diskettes that came with your PC.
8 FPD Touch Monitors Installation Guide
Installation Warnings and Safety Precautions
Follow all instruc tions marke d on th e p roduct and de scribed in this
!
document. P ay c lose attention to the follo wing installation w arnings
and safety precautions.
Caution:
cover or back o f the monitor. T here ar e no user serviceable par ts
inside. Refer all ser vicin g to qua lified service perso nne l.
Shock and Fire Hazard Precautions
To prevent risk of electric shock and possible fire:
• Do not remove the cover s .
• Always co nnect the power cable to a proper ly wired and grounded
• Always co nnect any equipment used with this monitor to pro per ly
• Always remove the power cable from the socket by holding the
• Do not connect or disconnect this product during an electrical
• Do not place any object on the monitor o r cables that cause t he
To avoid the risk of severe electric shock, do no t remove the
power outlet.
wired and grounded power outlets.
plug, not the cord.
storm.
cables to make sharp bends or that affect the integrity of the
cables.
• Do not place any liquids ( even a wet o r damp cloth) on o r near t he
monitor. Liquids can create an electrical hazard. Do not expose
t he mon itor to rain or moisture.
Installation Precautions
• In stall the displa y in a well-ventilated a re a.
• Use and operate this display from the type of power sour ce
indicated on the AC/DC power supply.
About This Manual 9
• Do not use this product near water. Keep the display away fr om
the kitchen, bathroom, washing machine, or o ther sources of
water, steam, or moisture.
• Do not expose this display to direct sunlight or heat. Hot air may
cause damage to the cabinet and other parts.
• Do not install this display in areas where extreme vibrations may be
generated. For example, nearby manufacturing equipment may
produce strong vibr ations. The vibra tions may ca use the d isp lay to
exhibit picture discoloration or poor video quality.
• Do not block ventilation slots and openings with objects or install
the display in a place where ventilation may be hindered. Always
maintain adeq ua te ventilatio n to prote ct the display from
overheating and to ensure reliable and continued operation.
• Do not allow metal pieces or objects of any kind to fall into the
display ventila tion holes.
• Handle the display with care. T he display contains glass parts.
Dropping the display may cause the glass parts to break.
Service and Repair Precautions
Do not attempt to service this unit yourself. Removing the display
cover may expose you to dangerous voltage or other risks. Refer all
se rvicing to q ua lified service pe rs onne l.
Unplug the display from the power outlet and refer servicing to
qualified service personnel in t he event that:
• Liq uid is spilled in to the product or the p roduct is exposed to ra in
or water.
• The product does not operate pr operly when the operating
instru ctions are followed.
• The product has been dropped or the cabinet has been damaged.
• The product exhibits a distinct change in performance, indicating a
need for service.
• The power cable or plug is damaged or frayed.
10 FPD Touch Monitors Installation Guide
Sicherheitshinweise und Vorsichtsmaßnahmen
Befolgen Sie die Hinweise auf dem Produkt und in dieser
!
Dokumentation. Lesen Sie die folgenden Sicherheitshinweise und
Vo rsicht smaßna hmen s orgfältig d urch.
Warnung:
Sie nicht die Abdeckung oder Rückwand des Monitors. Das Gerät
enthält keine Teile, die vom Kunden repariert werden können. Überlassen S ie s ä mtliche Rep araturen geschultem Kund e ndienst pers onal.
Vorsicht smaßnahmen zur Vermeidung eines
Funkenschlags oder Stromschlags
Um die Gefahr eines Funkenschlags oder St r omschlags zu vermeiden,
beachten Sie folgende Punkte:
• Entfernen Sie keine Abdeckungen.
• Schließen Sie das Netzkabel grundsätzlich an eine ordnungsgemäß
installierte un d geer de te S tromquelle an.
• Schließ en Sie alle mit dies e m Monitor verbu ndenen G e räte
gru ndsätzlich an eine or dnungsgemäß installier te u nd geerdete
Stromq ue lle a n .
• Ziehen Sie das Netzkabel grundsätzlich am Stecker und nicht am
Kabel aus der Steckdose.
• Schließ en Sie da s Gerät nicht wä hrend eines Gewitter s a n bzw.
trennen S ie es währenddessen nicht vom Netz.
Um die Gefahr eines Stromschlags zu vermeiden, entfernen
• Stellen Sie keine Gegenstände auf den Monitor oder die Kabel,
und vergewissern Sie sich, daß die Kabel nicht geknickt werden.
• Halten Sie Flüssigkeiten (auch ein nasses oder feuchtes Tuch) vom
Gerät fern, und setzen Sie es nicht Regen o der Feuchtigkeit aus, da
sons t die Gefahr eines Stromschlags besteht.
Vorsichtsmaßnahmen bei der Installation
• In stallier en Sie da s G er ät an ein em g ut belüfteten Ort.
• Vergewissern Sie sich, daß I hre St r omquelle den Angaben auf dem
Netzadapter ent spricht.
About This Manual 11
• Halten Sie das Gerät von Wasser fern. Stellen Sie es daher nicht in
Küche oder Badez immer bz w. in d er Nähe ein er Wa schmasch ine
oder anderer Wasser-, Dampf- bzw. Feuchtigkeitsquellen auf.
• Setzen Sie den M onitor nicht dir e kter S onnene instrahlung oder
Hitze aus. Das Gehäuse und andere Teile können durch Hitze
beschädigt werden.
• In stallieren Sie das Gerät nic ht an Orten , an d enen es extremen
Schwingungen ausgesetzt sein könnte, wie z.B. in der Nähe von
Fertigungsanlagen. Die Schwingungen können zu schlechter Farbund Bildwiedergabe führen.
• Blockieren Sie die Lüftungsschlitze und Öffnungen nicht, und
sorgen Sie für eine gute Belüftung, um Überhitzung zu vermeiden
und e inen z uverläs s igen und be stä ndigen Be tr ieb z u gew ährleisten.
• Lassen Sie keine Met allteile oder andere Gegenstände in die
Lü ftungsschlitze de s Ger äts fallen.
• Gehen Sie vorsichtig mit dem Gerät um. Es enthält zerbrechliche
Teile aus Glas.
Vorsicht smaßnahmen bei Wartung und Reparatur
Versuchen Sie nicht, das Gerät selbst zu warten. Wenn Sie die
Abdeckung entfernen, können Sie ge fä hrlicher S pannung und anderen
Gefahren ausgesetzt werden. Lassen Sie alle Wartungsarbeiten von
einem geschulten Kundendiensttechniker ausführen.
Trennen Sie in den nachstehend aufgeführten Fällen das Gerät vom
Netz, und lassen Sie es von einem qualifizier ten Kundendienst techniker
überprüfen:
• Flüssigkeit ist in das Gerät gelangt, bzw. das Gerät ist naß
geworden.
• Trotz Beachtung der Hinweise in der Bedienungsanleitung
funktioniert das Gerät nicht ordnungsgemäß.
• Das Gerät ist gestürzt bzw. das Gehäuse wurde beschädigt.
• Das Gerä t weist eine vermind erte L eistung auf.
• Das Netzkabel oder der Stecker ist beschädigt bzw.
durchgescheuert.
12 FPD Touch Monitors Installation Guide
MicroTouch Support Services
MicroTouch provides extensive support services through our t echnical
support organization, web site, and bulletin board system (BBS).
MicroTouch Technical Support
Technical Support is available as follows:
• 24 hours a day, Monday through Friday (excluding holidays)
• 9:00 a.m. to 5:00 p.m. Eastern Standard Time, Saturday and
Sund ay (excluding holidays)
Whenever you contact Technical Support, please provide the
fo llowing info rmat ion :
• Part number and serial number from the MicroTouch label on your
monitor
• Version number of your MicroTouch TouchWare
• Make and model of your personal computer
• Name and version number of your op er ating system
• Type of mouse connected t o your system
• List of other peripherals connected to your computer
• List of ap plic ation s oftware in use
You can contact MicroTouch Technical Support by calling the hot line,
sending a fax, or sending electronic mail.
• Technical Support Hot Line: 978-659-9200
• Technical Support Fax: 978-659-9400
• Technical Support E-Mail: support@micr otouch.com
About This Manual 13
MicroTouch on the World Wide Web
You can visit the MicroTou ch web site at t he following address:
http://www.microtouch.com
You can download MicroTouch t ouchscreen software and drivers,
obtain regularly updated technical information on MicroTouch
product s, and learn more about our company.
MicroTouch Bulletin Board System
MicroTouch also has a Bulletin Board System (BBS) that you can
access 24 hours a day, 7 days a week. You can use the BBS to
download updates of the latest drivers and obtain regularly updated
technical information on MicroTouch pro ducts.
You can reach the MicroTouch BBS at the following numbers:
• 978-659-9250
• 978-683-0358
To co nnect to t he BBS, you need standard communication software
and a modem that support s 2400, 4800, 9600, 14400, or 28800 baud.
Additionally, the communication para meters must be set as follows:
No parity, 8 data bits, and 1 stop bit (N81)
Once you establish a modem connection with the BBS, the system
prompts you to log in using your name. You can register with
MicroTouch the first time you log in to the BBS. T he menu of
availa ble options is self- explanatory.
14 FPD Touch Monitors Installation Guide
MicroTouch Corporate Headquarters and Worldwide Offices
United States
MicroTouch Systems, Inc.
300 Griffin Brook Park Drive
Methuen, MA 01844
United States
Phone: 978-659-9000; Fax: 978-659-9100
Web Sit e: ht tp://www. mi c rotouc h.com
E-Mail: touch@microtouch.com
Support Hot Line: 978-659-9200
Support Fax: 978-659-9400
Support E-Mail: support@microtouch.com
Australia
MicroTouch Australia, Pty Ltd.
797 Springvale Road
Mulgrave Victoria 3170 Australia
Phone: +61 (03) 9582 4799
Web Sit e: ht tp://www. mi c rotouc h.com.au
E-Mail: touch@microtouch.com.au
Support:
support@microtouch.com.au
France
MicroTouch Systems SARL
Europarc de Créteil
19, rue Le Corbusier
94042 Créteil Cedex France
Phone: +33 (1) 45 13 90 30
Support:
supportfrance@microtouch.co.uk
Germany
MicroTouch Systems GmbH
Schiess-Str. 55
40549 Düsseldorf Germany
Phone: +49 (0) 211-59907-0
Support:
supportgermany@microtouch.co.uk
Hong Kong
MicroTouch Systems, Inc.
8A, The Trust Tower
68 Johnston Road
Wanchai, Hong Kong, China
Phone: +852 2333 6138; +852 2334 6320
Italy
MicroTouch Systems srl
C.so Milano, 19
20052 Monza (MI) Italy
Phone: +39 (0) 39-230-2230
Support:
supportitaly@microtouch.co.uk
Japan
MicroTouch Systems K.K.
Bellevue Mizonokuchi Building 3F,
3-2-3, Hisamoto, Takatsu-ku,
Kawasaki-shi, Kanagawa 213 Japan
Phone: +81 (044) 811-1133
Korea
MicroTouch Systems, Inc.
#402, 4
th
Floor, Nam-Kyung Building
769-6 Yeoksam-Dong, Kangnam-Gu
Seoul, Korea
Phone: +82 (2) 552-3198
Spain
MicroTouch Systems SL
Via Augusta 13-15, Oficina 607
08006 Barcelona Spain
Phone: +34 (9) 3415 6285
Support:
supportspain@microtouch.co.uk
Taiwan R.O.C.
MicroTouch Systems, Inc.
9-3 Fl., No. 33, Sec. 1, Minsheng Road
Banchiau City, Taipei
Taiwan 22046, R.O.C.
Phone: +886 (02) 2959-6647
United Kingdom
MicroTouch Systems, Ltd.
163 Milton Park
Abingdon
Oxon OX14 4SD England
Phone: +44 (0) 1235-444400
BBS: +44 (0) 1235-861620
Support:
support@microtouch.co.uk
CHAPTER 1
Introduction to Flat-Panel Displays
The MicroTouch pro duct line of Flat-Panel Display (FPD) touch
monitors offers the TruePoint Profile monitor for the desktop and the
ChassisTouch monitor for kiosk, ATM, and industrial enclosures.
The monitors ar e available in a variety of sizes. T his chapter
introduces the 12.1" Profile and ChassisTouch monitors, and provides
t h e followin g information :
• Features and benefits of your MicroTo uch FPD monitor
• Overview of flat-panel display technology
• Video resolution on a flat-panel display
16 FPD Touch Monitors Installation Guide
About Your Flat-Panel Display Touch Monitor
The MicroTouch pro duct line of FPD
touch monitors includes deskt op models
and chassis models.
The Profile™ flat-panel display is a
desktop touch monitor that featur es a sleek
design with a small foot pr int. The 12.1"
Profile monitor has internal speakers and
micropho ne for mu ltimedia a pp lication s.
MicroTouch
Select
Mic
The ChassisTouch™ flat-panel
Profile FPD
display is designed specifically
for kiosks and other enclosures.
All ChassisTouch monitors are encased in rugged metal
instead of plastic.
The Profile and ChassisTouch monitors feature a
ChassisTouch
FPD
touchscreen interface, several mounting options, and sturdy
construction. Table 1 lists the benefits of these features.
The Profile and ChassisTouch monitors are available in a variety of
diagonal screen sizes, including 12.1". The flat-panel display uses
active -ma trix th in-f ilm transistor (AM- TF T) liq uid crystal display
technology. The 12.1" monitor support s a full-screen resolution of
800 x 600.
The monitors ar e available with either MicroTou ch’s ClearTek®
capacitive touchscreen or T ouchTek™ 5-wire resistive touchscreen –
making them suitable for the widest spectrum of to uch applications.
Sample a pp lica tion s include multime dia kiosks for gove rnment,
financial, retail, a nd point-of-information markets, wall-mou nted P OS
stations, ticketing booths, and industrial enclosures.
The monitors also feature space saving designs, high resolution, high
brightness, low radiation, and low power consu mption. These
qualities make the FPD touch mo nito rs ide al for ap plic ations th at
require color, resolution, and clarity.
Chapter 1 Introduc tion to Flat-Panel Displays 17
Table 1. Pr ofile and ChassisTouch Features and Benefits
Features Benefits
Active-Matrix TFT Liquid Crystal
Display techno logy
• Provides wide viewing angle performance
with exceptional brightness, contrast, and
sharpness
• Provides high switching speed and large
color depth making the display ideal for
t oda y’s multimedia imag es
Profile : s lee k d esign, low profile ,
and small footprint
ChassisTouch: metal enclosed
display; no bezel
Profile : built-in mic rophone an d
Re quires su bstantia lly less counter top or
desktop space than traditional CRTs
Provides easy integration of FPD touch
monitors into kiosks and industrial enclosures
Provides mu ltimed ia cap ability
speakers
Flat display Provides increased viewing area over
t radition al curved displa ys ( CRTs)
Touchscreen interface
• Makes your application intuitive and easy
to use – simply touch the screen
• Requires less employee training
• Requires no keystrokes or difficult
comma nds to r emember
• Requires no keyboard, mouse, or pad
Variety of mounting options Makes the monitor adaptable to a variety of
markets and applications
Profile : c ast-iron base an d friction
Provides added stability during tou ch in put
hinges
ChassisTouch: cable connectors exit
Provides added installation options
from side or bottom of chassis
18 FPD Touch Monitors Installation Guide
What Is AM-TFT LCD Technology?
The MicroTouch flat-panel displays use active-matrix thin-film
transistor (AM-TFT) liquid cr ystal display (LCD) technology.
With AM-TFT LCD technology, a flat-panel display shows a video
image b y us in g a matrix (r ows by columns ) of tiny liqu id c rystal cells.
The cells create the pixels (picture elements) that make up the image.
To be more exact, a cell actually exists for each color of each pixel on
the display. Each pixel is made up of three colors, or sub-pixels (red,
green, and blue).
Each cell ha s a thin-film transistor switch to tur n a pixe l on o r off.
Th e a b ility to tur n on a sing le p ixel and turn off its neighboring p ix els
results in an image with exceptional contrast and sharpness. Also, the
t hin-film tr ansistors let the sys tem a dd ress an d c on trol each sub-pixel
ind iv idually. The result is a fast r es ponse time in displayin g the image.
Video Resolution on a Flat-Panel Display
Flat-panel displays, unlike CRTs, are optimized to run at one
resolution. A flat-panel display has discrete points on the display that
determine the exact location of a pixel. Each flat-panel display has an
exact number of pixels associated with it. There is a one-to-one
mapping b etw ee n the n umber of pixels and the video add ressab ility,
some times ca lled resolutio n.
Native Video Resolution (800 x 600)
A flat-panel display is intended to be used only at the resolution
dictated by the number of pixels on the panel. For example, the 12.1"
Profile and ChassisTouch monitors have 800 pixels across the screen
and 600 lines of pixels down the screen. Therefore, these flat-panel
displays can accurately display one resolution (800 x 600) at full
screen.
Chapter 1 Introduc tion to Flat-Panel Displays 19
Using Other Video Resolutions
The native and intended resolution for t he MicroTouch 12.1" Profile
and ChassisTouch monitors is 800 x 600 (SVGA).
The 12.1" FPS monitor also supports the DOS t ext mode resolution of
720 x 400. This resolution is appropriate if you are running a DOS
touch application.
The 12.1" FPD monitor provides support for 640 x 480 (VGA)
resolution, but only for compatibility an d monitor setu p. T he monitor
does n ot proper ly dis pla y the imag e a t VG A resolution. H owe v er,
many video cards initia lly dis pla y a screen image at th e V GA
resolution. By providing minimal support for 640 x 480 resolution, the
monitor can display the desktop controls that let you change to the
optimal resolution of 800 x 600.
Comparing Video Resolution on a CRT
The CRT is an analog device. There are no discrete po ints on t he
screen that const itute a pixel. Instead, a CRT has a smooth phosphor
surface inside the tube. CRT technology uses an electron beam to
stimulate the phosphor surface to emit light and display an image. The
location of points on the screen is determined by the coordinate system
in which the electron beam is working — not by physical constraints
used on the front surface of the display. As a result, a CRT can
display differen t resolutions without compromising ima ge quality.
CHAPTER 2
Setting Up Your FPD Touch Monitor
This chapter describes how to set up your MicroTouch FPD touch
monitor. You need to complete the following tasks:
• Unpack the components
• Check that a video card and the video software driver are already
installed in your sys tem
• Connect the video, touchscreen, and power cables
• Power on the monitor and test your setup
• Install the touchscreen software
• Calibrate the touchscreen
22 FPD Touch Monitors Installation Guide
System Requirements
The Profile and ChassisTouch flat-panel touch monitors require a
personal computer (PC). These touch monitors are not supported on
Macintosh computers.
The requirements for your PC are as follows:
• Your PC must have an available RS-232 serial communication
(COM) port. You connect the to uchscreen to this port.
• Your PC must have a unique interrupt request (IRQ) available to
t he COM port that the touchs creen will use. The touchscre en
cannot share an IRQ with another device.
• If the only serial port available on your PC has 25 pins, you will
need a 9-pin to 25-pin adapter.
• Your PC must have a video card and video driver already installed
for the monitor. If you need to install a video card o r a video
driver, refer to your computer do cumentation for instructions.
• Th e vide o card must be compatib le w ith the dis pla y timin gs listed
in T able 2 .
• If you p lan to use the multimedia c ap ability of th e P rofile monitor,
your PC must have a sound card installed.
When choosing your work space, select a stur dy, level surface. Also,
make sure you can easily access the back of the touch monitor and t he
computer. E asy access helps ensure a smooth setup of the t ouch
monitor.
Warning:
Before setting up your touch monitor, refer to the
“Installation Warnings and Safety Precautions” section at the
beginning o f this document.
Chapter 2 Setting Up Your FPD T ouc h M onitor 23
Unpacking Your Touch Monitor
Carefully unpack the carto n and inspect the contents. Yo ur package
may include the flat-panel desktop model or the chassis model.
Identify your flat-panel display. Additionally, make sure you received
the cables and accessories listed in the following sections.
MicroTouch
Mic
Select
Profile De sk top
Flat-Panel Display Touch Monitor
Unique Characteristics of Each Monitor
Note the following features of each monitor:
• The Profile monitor has a po wer switch on its side and a power
LED on its fr ont pane l. The C hassisTouch monitor doe s not have
a power butt on or a power LED. T he po wer is on when you plug
in the power cable.
• Each monitor has t hree but tons for adjusting the video display.
Refer to Chapter 3 for mo re information on these controls.
• The cable connectors on t he ChassisTouch monitor may be
mounted either on the side or on the bottom of the unit, depending
on the model you have.
• The Profile monitor supports multimedia sound applications. The
monitor has built-in speakers and microphone, audio connector s,
and volume control. It also has connector s for an exter nal
microphone and headphones.
ChassisTouch
Flat-Panel Display Touch Monitor
24 FPD Touch Monitors Installation Guide
Cables and Accessories
Your t ouch monitor includes the following cables and accessories:
SVGA video cable
(15-pin, mini D-sub
connector)
RS-232 serial
communication cable
(connects the t ouchscreen
to the serial COM port in
Profile
audio cable
(3.5 mm stereo
plugs, male)
your computer)
AC/DC power supply AC power cable IEC to I E C power cable
(12V DC output)
FPD Touch Monitors
12.1 " Profile and ChassisTouch
Installation Guide
TouchWare
MicroTouch
MicroTouchMicroTouchMicroTouch
Supports:
Windows
MS-DOS
OS/2
Macintosh
Includes:
Documentation
Disk Creat Tool
For Windows 95/98 and
LCD MONITOR
ADJUSTMENT PROGRAM
Windows NT
MicroTouch
May 1998
Installation guide, TouchWare CD with
touchscreen software and documentation,
and LCD Monitor Adjustment P r ogram
diskette for adjusting the video display
ChassisTouch hardware kit
(include s mounting bra ckets, s crews,
washers, cable tie, and cable mount)
Chapter 2 Setting Up Your FPD T ouc h M onitor 25
Installing the Video Card and Video Driver
Before you can connect your to uch monitor, make sure your computer
has a video card already installed for the monitor. After you connect
the monitor, you need to install the video software driver. The video
driver is supplied by the video card manufacturer and may be found on
the diskettes that came with your computer.
If you need information on in stalling a video card or vide o dr iver, refe r
to the manual that came with your video card.
Supported Video Display Modes and Refresh Rates
Your video card must support o ne of the display modes specified in
Table 2. If yo u select an unsupported video mode, the monitor will
stop wo r king or display unsatisfactory picture quality.
The 12.1" Profile and ChassisTouch monitors have an 800 x 600
flat-panel display. The ideal settings for t hese monitors are as follows:
• Display Mode: 800 x 600
• Refresh Rate: 60 Hz
• Color Depth: at least 16-bit (high color)
The 12.1" FPD monitors pro vide minimal support of the VGA display
mo de for c ompa tibility an d monitor setu p. Many vide o cards in itially
display a screen imag e a t th e V GA re solution. By p roviding some
support at 640 x 480 (VGA), the monitor can display the desktop
contro ls that let you change to the optimal resolution of 800 x 600.
26 FPD Touch Monitors Installation Guide
Table 2. Applicabl e Display Modes and Video T imi ng
Display Mode H Sync V Sync
(Refresh Rate)
SVGA
(800 x 600)
DOS Text
(720 x 400)
36.9 kHz 60 Hz 40.0 MHz
31.5 kHz 70 Hz 28.3 MHz
Dot Frequency
Configuring the Display Settings
After you connect your monitor and turn on your computer, you may
need to co nfigure one or more of the following display settings:
•
Dis play mo de (also called de sk top a re a or vid eo resolution )
•
Refresh rate (also called vertical scan rate or vertical sync)
•
Color dep th (also called color palette or numb er of colors)
Each video card has several controls that let you adjust the display
settings. However, the software and driver for each video card is
unique. In most cases, you adjust t hese set tings by using a program or
utility pr ov ide d by th e ma nufacturer of the video card.
Most video cards use the Windows Display P r opert ies contr ol panel to
configure the display. The Settings tab usually lets you change the
Color Palette and the Desktop Area (x by y pixel r esolution).
Chapter 2 Setting Up Your FPD T ouc h M onitor 27
Some video cards integrate additional features into the
Window s Display Proper ties c ontrol pane l to give you
an exceptional setup that is flexible and easy to use. Fo r
example, the contro l panel may include an Advanced
Properties button, an Adjustment tab, or a Refresh tab
for changing other s ettings. Other video c ard s ha ve a
se pa rate utility for setting displa y proper ties.
Whenever you change the resolution, color, or r efresh
rate, the image size, position, or shape may change.
This behavior is normal. You can readjust the image
us ing th e monitor con trols. F or more in forma tion on the monitor
controls, refer to Chapter 3. For more information on configuring the
display settings, refer to the manual that came with your video card.
Video Cards Tested by MicroTouch
MicroTouch reviewed and tested several video cards current ly
available in the PC marketplace. Table 3 provides a partial listing of
the video cards compatible with the Profile and ChassisTouch FPD
touc h monitors.
Table 3. Video Cards Compatible with the M icroTouch F P D M onitors
Company Model Chip Set
ATI Technologies Xpert@Work ATI 3D Rage Pro Turbo
Diamond Stealth II G460
Stealth 3D 2000 Pro
Viper V330
Genoa V-Raptor 3D Rendition Verite V2200
Matrox Millenium
Mystique G200
Productiva G100
Number 9 Revolution 3D Ticket to Ride
STB Systems, Inc. Velocity 128 3D NVidia Riva 128
Symmetric Glyder Max-2 Permedia 3D Labs
Intel 740
S3 Virge GX
NVidia Riva 128
MGA 64-bit graph i cs
MGA 64-bit graph i cs
MGA 64-bit graph i cs
28 FPD Touch Monitors Installation Guide
Connecting the Touch Monitor
¾
To connect the to uch monitor:
1. Turn off your computer. You should always turn off the computer
before connecting or disconnecting a device.
2. Connect one end of the video cable to the video connector on t he
monitor. Connect the ot her end to the video card in your
computer.
4
1
AC power cable
3. Connect one end of the RS-232 serial touchscreen cable to t he
3
5
2
monitor . Connect the other end to an available serial
communication (COM) port on t he back of your computer.
• If the COM port has a 9-pin connector, attach t he t ouchscreen
cable dir ectly to the port.
• If the COM port has a 25-pin connector, first att ach a 9-pin to
25-pin adapter (not included) to the end of the touchscreen
cable, and then attach the cable to the po r t.
Chapter 2 Setting Up Your FPD T ouc h M onitor 29
4. Plug the AC/DC power supply into t he monitor.
5. Connect the power cable.
Note that your to uch monitor includes an AC power cable and an
IEC to IEC power cable.
• If you are using the AC power cable, plug one end of the
cable into the AC/DC power supply. Plug the other end into a
prop er ly grounded power outlet. (Refer t o the illustra tion o n
the previous page.)
• If you are using the IEC cable, plug one end of the cable into
the AC/DC power supply. Plug the ot her end into the out let
o n the back of your PC. ( Ref er to the illus tration below.)
1
IEC to IEC
power cable
4
Warning:
3
If you are setting up a ChassisTouch monitor, the
2
5
connectors for the touchscreen, po wer , and video cables may be
mounted either on the side or on the bot tom of the unit, depending on
the model you have.
30 FPD Touch Monitors Installation Guide
Using the Profile Multimedia Features
Th e 12.1" Pr ofile monitor has a built-in microp hone and built-in ster eo
speakers to suppo r t multimedia applications. You use the supplied
audio cable to co nnect the internal microphone and speakers to the
sound card in your PC.
MicroTouch
Internal
microphone
Speaker
Sound Card Requirements
Be fore you can use th e mu ltimed ia c ap ability of th e P rofile monitor,
you must have a sound card installed in your PC. The monitor works
with the commonly available PC sound cards. There are no additional
requirements.
You also need to install any software drivers that came with your
sound card. Check that the sound cont rols provided by your sound
card software are set corr ectly. Also check that the so und co nt r ols
provided in your PC operat ing system are set correctly.
Volume control
Select
Speaker
Mic
Headphone
connector
External microphone
connector
If you need informa tion on installing a sound ca rd or sound drive rs ,
refer to t he manual that came with your sound card.
Chapter 2 Setting Up Your FPD T ouc h M onitor 31
Connecting the Internal Microphone and Speakers
¾
To co nnect the internal micr ophone and speakers:
1. Turn off your computer. You should always turn off the computer
before connecting or disconnecting a device.
2. Connect one end of the audio cable to the audio connector s on the
back of the monitor.
• Connect the plug to the left audio connector marked
on the monitor.
• Connect the plug to the right audio connector marked
on the monitor.
D-SUB
3. Connect the other end of the audio cable to the sound card in your
PC. There are t wo plugs.
• Connect the plug to the microphone input on the sound
card.
• Connect the plug to the sound output connector on the
sound card.
4. Set the sp ea ke r s ound level using th e V olume ad just control on the
front of the monitor.
32 FPD Touch Monitors Installation Guide
Connecting an External Microphone or Headphones
The Profile monitor also has two audio connector s that allow you to
connect an external microphone or headphones.
Note:
Before you can use an external microphone or headphones,
you must connect the audio cable between the back of the monitor and
the sound card in your PC. Refer to the previous section for details.
MicroTouch
Select
Mic
Use this connector for
external headphones
Use this connector for an
external microphone
When yo u use an external microphone, the monitor automatically
disables the internal microphone. You input sound through the
external microphone.
When yo u use headphones, t he monitor aut omatically disables the
internal spe akers. You will hear s ound only through the h ea dp hone s.
Chapter 2 Setting Up Your FPD T ouc h M onitor 33
Turning On the Touch Monitor
To turn on the Profile touch monitor, press the Power switch on the
side of the display. In normal operat ion mode, t he Po wer status light
(LED) is steady green when the monitor is receiving power and a valid
video signal.
Select
Mic
To po wer on the ChassisTouch monitor, plug in the power cable.
ChassisTouch does not have a power switch o r a power status light.
Power status
light
Power switch
Testing the Touch Monitor
Be fore you test your touc h mo nitor, make sure all cables ar e
connected prop er ly. Be sure to tighten all cable scr ews.
¾
To test that the monitor is working properly:
1. Turn on your monitor, and then turn o n your computer.
2. Make sure the video image is centered within the screen area. Use
t he mon itor c on trols to ad just the image, if necessary.
You can adjust the horizontal and vertical position, image size,
co ntrast , and bright ne s s to better suit your video ca rd and your
personal preference. Refer to Chapter 3 for more information on using
the on-screen menu to adjust the video display.
34 FPD Touch Monitors Installation Guide
Installing the Touchscreen Driver
TouchWare includes the software driver that lets your touchscreen
work with your computer. Yo u must be sure t o install the correct
touchscreen driver for your operating system. MicroTouch has
touchscreen drivers for the following PC operating systems:
• Windows 95 and Windows NT 4. 0
• Windows NT 3.51
• Windows 3.1x
• MS-DOS
• OS/2 System 3.x and 4.x
Th e proc edure for ins talling Tou chWar e fr om the CD is differe nt for
each operating system. Refer to the appropriate sect ion for your
operating system.
Note:
After you install TouchWare, be sure to restar t your computer
to load and activate the touchscreen driver.
Installing TouchWare for Windows 95 or Windows NT 4.0
If the AutoStar t feature for your CD-ROM drive is active:
1. Insert t he TouchWare CD into the CD-ROM drive.
The system automatically detects the CD and runs the Setup
program.
2. Follow the on -s creen instr uc tion s to comple te the ins tallation.
After the software is installed, restart your computer to load and
activate the touchscreen driver. To co mplete the setup o f your
touch monitor, make sure you calibrate the touchscreen.
Chapter 2 Setting Up Your FPD T ouc h M onitor 35
If the AutoSt ar t feature is not active:
1. Insert t he TouchWare CD into the CD-ROM drive.
2. Clic k on Sta rt Æ Settings Æ Contr ol Panel.
3. Dou ble-c lick on Ad d/Remove Progra ms.
4. Clic k on Install to ru n t he \Setup program o n the CD .
5. Follow th e on-screen instr uc tions to c omple te the ins tallation.
After the software is installed, restart your computer to load and
activate the touchscreen driver. To co mplete the setup o f your
touch monitor, make sure you calibrate the touchscreen.
Installing TouchWare for Windows 3.1x and MS-DOS
1. Insert the TouchWare CD into the CD-ROM drive.
2. Open the Program Manager.
3. Open the File menu and choose Run.
4. Enter D:\CDROM\SETUP
where D is the letter o f your CD-ROM drive.
5. Follow th e on-screen instr uc tions to c omple te the ins tallation.
After the software is installed, restart your computer to load and
activate the touchscreen driver. To co mplete the setup o f your
touch monitor, make sure you calibrate the touchscreen.
36 FPD Touch Monitors Installation Guide
Installing TouchWare for Windows NT 3.51
1. Insert t he TouchWare CD into the CD-ROM drive.
2. Open the Program Manager.
3. Open the File menu and choose Run.
4. Enter D:\SETUP
where D is the letter o f your CD-ROM drive.
5. Follow the on -s creen instr uc tion s to comple te the ins tallation.
After the software is installed, restart your computer to load and
activate the touchscreen driver. To co mplete the setup o f your
touch monitor, make sure you calibrate the touchscreen.
Installing TouchWare for MS-DOS Only
1. Boo t your system into MS-DO S .
2. Insert t he TouchWare CD into the CD-ROM drive.
3. Change to the CD-ROM drive.
For example, enter D: if you r CD-R OM is D rive D .
4. Enter INSTALL followed by the source drive, the destination
drive, and the destination directory.
For example, the following command copies the files from Drive D
(source) to Drive C (destination) and the \MTS\TOUCH directory:
INSTALL D: C:\MTS\TOUCH
5. Follow the on -s creen instr uc tion s to comple te the ins tallation.
After the software is installed, restart your computer to load and
activate the touchscreen driver. To co mplete the setup o f your
touch monitor, make sure you calibrate the touchscreen.
Chapter 2 Setting Up Your FPD T ouc h M onitor 37
Installing TouchWare for OS/2
1. Insert t he TouchWare CD into the CD-ROM drive.
2. Open the OS/2 System Æ Comma nd Prompts Æ OS/2 window.
3. Enter D:\OS2\TW34\DISK1\SETUP
where D is the letter o f your CD-ROM drive.
4. Follow the on -s creen instr uc tion s to comple te the ins tallation.
After the software is installed, restart your computer to load and
activate the touchscreen driver. To co mplete the setup o f your
touch monitor, make sure you calibrate the touchscreen.
38 FPD Touch Monitors Installation Guide
Calibrating the Touchscreen
After you connect your touch monitor
and install TouchWare, you must
calibrate the touchscreen. Calibration
serves two p u r p oses:
• Sets the act ive area of the
touchscreen
• Aligns t he t ouchscreen’s active area
to the underlying video
Calibration aligns t he act ive touch-sensitive area of the touchscreen
with the video image on the display. Calibration also determines the
edges of the screen’s image and locates the center of the touchscreen.
If the screen is not calibrated properly, the active area of the
touc hs c reen may not be aligned w ith the video or may be unnec e s sarily
small in size. Whenever you change the resolution, color, r efresh rat e,
image position, or image size you calibrate t he t ouchscreen.
To calibrate the touchscreen, o p en t he Touchscreen control panel and
select Calibrate. Follow the directions displayed on the screen. For
mo re information on calib ratio n, re fer t o the online h elp or the u ser
documentation for TouchWare.
Note:
Before calibrating the touchscreen, let the monitor warm up for
several minutes and then center the video image within the screen area.
Also, always calibrate the to uchscreen at the monitor video reso lution
t hat your touch app lica tion will u se.
Chapter 2 Setting Up Your FPD T ouc h M onitor 39
Customizing the Touchscreen Settings
You can use the Touchscreen contr ol panel to set the following
preferences for the touchscreen:
• Define the touch actions that equat e to a mouse click,
double-click, and drag
• Define whether you hear a beep when you touch t he screen or
when you lift your finger off the screen
• Define how fast you must touch the screen to produce a
double-click
• Tune the to uchscreen cont r oller to the best oper ating frequency for
your current configuration
• Define whether to display the cursor and where the cursor appear s
relative to a touch (an offset)
In addition to calibrating and setting preferences, you can use the
control panel to view status information about the touchscreen and
access online help. For details on the control panel, refer to t he o nline
help or the user documentation for TouchWare.
CHAPTER 3
Adjusting the Video Display
Yo ur FP D touc h monitor ha s s evera l control but tons, an on-screen
menu, an d a Monitor Ad justment pr ogr am for ad jus tin g the video
display. For example:
• You can adjust the pixel clock and phase to eliminate n oise.
• You can adjust the image contrast and brightness to your
ligh tin g c ondition s.
• You can adjust the horizontal and vertical position of the image.
This chapter presents guidelines for adjusting the video display and
describes how to use the available monitor cont r ols to adjust the image
t o your liking.
42 FPD Touch Monitors Installation Guide
Guidelines for Adjusting the Display
Before You Make Any Adjustments
• Be su re to se t th e c on trols unde r your no rmal lighting conditions .
• Wait for the mon itor to war m up for 3 0 minutes be fore ad justin g
t he v ide o displa y. Most monitors will r equire at le ast 30 minutes
to war m up, st abilize completely, and reach their optimal operating
point. Some image characteristics, such as image cent er ing and
black -leve l, will va ry until the monitor warms up.
• Display a test image or pattern whenever you adjust the video.
Th e Monit or Adju stmen t progra m pro vides on e p attern for c lock,
phase, and position adjustments, and another pattern for contr ast
and br ightnes s adjustment s .
Using the Standard Controls for the Video Card
In addition to the standard controls on the monitor, each video card
has several controls that let you ad just the display settings. The
software and driver for each video card is unique. In most cases, you
adjust these setting s by usin g a progra m or utility provide d by th e
manufacturer o f the video card.
For example, you can use the Windows Display Properties contr ol
panel to adjust the deskto p ar ea ( r esolution), color dept h, and refresh
rate. Whenever you change these settings, the image size, position, or
shape may change. This behavior is normal. You can readjust the
image using th e monitor controls describe d in this cha pte r.
For more info rmat ion o n adjusting the de sktop area (r esolution), color
depth, or r efresh rate, r efer to the user manual that came with your
video card.
Chapter 3 Adjusting the Video Display 43
Controls for Adjusting the Video Display
Yo u r FPD touch mo nitor has thre e co ntrols for adjus ting the video
display. These controls are located on the front of the Profile monitor
and on the back of the ChassisTouch monitor.
Select
Mic
Control Button Description
Select Cycles through the display options you can
change. Press or to change the value of a
setting
Select
Decreases the value of the selected display setting.
Increases the value of the selected display setting.
Displaying the Options
¾
To display the options for adjusting the screen display:
1. Press the Select but ton.
2. Continue to press the Select butto n t o cycle through the available
display settings.
44 FPD Touch Monitors Installation Guide
Changing a Setting
¾
To change a display setting:
1. Press the Select button until you display the option you want to
change.
2. Press or to change the setting.
Warning:
If you pause for more t han 5 seconds after you adjust a
setting, the Save icon is displayed. To return to the display setting,
press the Select button.
Saving Your Changes
If you do not press the Select or Adjust buttons for approximately 5
seconds and you have made changes, t he monitor displays the Save
icon.
• To save your changes, press the butt on.
• To cancel your changes and resto r e the previous settings, press the
but ton.
• To co nt inue adjusting the setting, press the Select butto n.
Exiting the Display Adjustment Mode
• If you did not make any changes to the video display set tings, and
you do not press the Select button for approximately 5 seconds,
t he mon itor e xits the a dju stment mode.
• If you made changes to the video display settings, the monitor
exits the adjustment mode when you save or cancel your changes.
Chapter 3 Adjusting the Video Display 45
Overview of the Menu Options
Table 4 describes the options for adjusting the screen display.
Table 4. O ptions for A djusting the Sc r een Display
Display Icon Function Description
Clock Phase Synchronizes the relative phase of the pixel sampling
clock to the incoming video signal.
Clock Frequency Adjusts the frequency of the pixel sampling clock. It is
important that this frequency closely match the original
pixel clock generating the analog video signal.
Vertical Position Adjusts the vertical position of the screen image.
Press
image up.
Horizontal Position Adjusts the horizontal position of the screen image.
Press
the image to the right.
to move the image down; press to move the
to move the image to the left; press to move
Brightness Adjusts the background brightness. Specifically,
brightness adjusts the black level of the monitor.
Press
make it lighter. Try to adjust the brightness to match
the brightness level in the room.
Contrast Adjusts the contrast between foreground and
background. Specifically, contrast adjusts the white
level of the monitor. Press
press
Video Mode Displ a ys th e curren t vid eo mode.
Selects the video display mode of the monitor. Three
modes are available: SVGA, VGA, and DOS. Press
or to cycle throug h the video modes .
Save Changes Save or cancel changes you make to the display
settings. Press
discard your changes and restore the previous display
settings.
to make the background darker; press to
to decr ease cont rast ;
to in crease contrast.
to save your changes; press to
46 FPD Touch Monitors Installation Guide
Using the Monitor Adjustment Program
Th e LCD Monitor Adjustmen t progra m helps you a dju st the display
settings by providing a test patter n and On-Screen instructions. The
adjustment program is provided as an aid for Windows 95/98 and
Windows NT. You do not need to use the program to adjust the
display settings.
Use this program when setting up the display for the first time, when
changing the system settings, or when changing the video card.
Running t he Monitor Adjustment Program
¾
To ru n the M onit or Adjustment program:
1. Insert the LCD Monitor Adjustment Program disk into the diskette
drive.
2. Run W32ADJ12.EXE.
3. Start the prog r am by pressing the spacebar. You can also click the
left mouse button to start the program.
4. Follow the on-screen instructions to adjust the monitor settings.
5. Contin ue to mak e a dju stments until the best v ide o image is
achieved.
Exiting from the Monitor Adjustment Program
To exit from t he Monitor A djustment p rog ram click th e righ t mouse
button or press the Esc key.
Chapter 3 Adjusting the Video Display 47
Adjusting the Clock and Phase Values
The Clock value defines the frequency of the pixel sampling clock. It
is impo rtant that this freque n cy c losely match the origina l pixel clock
generating the analog video signal.
The Phase value synchro nizes the relative phase of the pixel sampling
clock to the incoming video signal.
If the Clock or Phase value is incorrect , the screen image may display
one or more vertical bars (noise). The screen image may also flicker
or seem out of focus.
Because both the Clock value and the Phase value can affect the noise
level, the basic ru le for eliminating noise is as follows:
• First, adjust the C lock value until th e nois e is uniform a cross t he
entire scree n. (Yo u ma y not be able to elimin ate the n oise by
adjusting only the Clock setting.)
• Th en, adjust th e Pha se setting to eliminate th e nois e. T he Phase
value synchronizes the clock to the incoming video signal.
Note:
If the video out put of your computer is the same as the video
t iming spec ified in Table 2, th e or iginal clock setting usua lly works
well. Therefore, you may only need to adjust t he Phase setting to
eliminate no ise.
48 FPD Touch Monitors Installation Guide
¾
To adjust t he Clock and Phase values:
1. Run the Mon itor Adju stment prog ram an d display th e te st image .
2. Press Select until you display the Clock icon.
3. Press to decrease the value; press to increase the value.
When a dju sting the cloc k value, you will see vertic al band s of
noise or distort ion on the screen. E xamine the noise level and
adjust the Clock v alu e u ntil the no ise or d istor tion is uniform
across t he entire screen.
4. Press Select until you display the Phase icon.
5. Press to decrease the value; press to increase the value.
Contin ue to ad jus t th e Pha se setting until you elimin ate th e noise.
Adjusting the Image Position
¾
To adjust t he vertical or horizontal position of the image:
1. Run the Mon itor Adju stment prog ram an d display th e te st image .
2. Press Select until you display the Vertical Position icon.
3. Press to move the image down; press to move the image up.
4. Press Select until you display the Horizontal Position icon.
5. Press to move the image to the left; press to move the imag e
to the right.
6. Adjust the position until you center the image within the viewing
area.
Chapter 3 Adjusting the Video Display 49
50 FPD Touch Monitors Installation Guide
Adjusting the Brightness and Contrast Values
The B right ne s s setting det ermines the black leve l of the monitor.
• If you s et the va lu e too high or too bright , t he monitor c annot
produce black. The result is a washed out image.
• If you set the brightness value too low, the monitor produces the
dimmer grays as bla ck . The r esult is an image w ith very low
contr ast.
Adjust t he s creen brightness for the typical brightnes s leve l in t he
roo m. Also, look near the edges of the screen. The edge is the best
place to determine if the background is actually black or merely gray.
Once you set the Brightness, the Contrast setting determines the white
level of the screen image. It defines the contrast between foreground
and background (the range between the lightest tones and the darkest
t on es in an imag e) . The optimum w hite level dep ends on room
lighting. Try to set the Contrast to the highest intensity that is
comfortable to you.
¾
To adjus t the brightnes s and cont rast value s :
1. Run the Mon itor Adju stment prog ram an d display th e te st image .
2. Pre ss Select until you dis pla y the Br ightness icon.
3. Press to make the image blacker ; press to make the image
whiter.
4. Press Select unt il you display the Contrast icon.
5. Press to decr ease contrast ; press to increase cont r ast.
CHAPTER 4
Guidelines for Integrating Your FPD Touch Monitor
This chapter describes the options for integrating the ChassisTouch
and Prof ile monitors in to your touc h app lication.
• The ChassisTouch monitor is designed specifically for indoor
kiosks, ATMs, and industr ial enclosures. All ChassisTouch
monitors are encased in rugged metal instead of plastic, making
them easy to integrate into your kiosk.
• The Profile monitor , which features a sleek design and a small
footprint, is ideal for the desktop o r countertop. Additionally, its
internal microphone and speakers provide support for your
multimedia sound applications.
52 FPD Touch Monitors Installation Guide
Mounting the ChassisTouch Monitor
You can mount the ChassisTouch monitor in a number of different
ways.
ChassisTouch Hardware Accessory Kit
The ChassisTouch monitor includes a hardware accessory kit for
mounting the unit into a kiosk, ATM, or industrial enclosure.
Four brackets
Four 8-32 x 3/8" screws
and four #8 flat washers
Cable mount
Cable tie
Chapter 4 Guidelines for Integrati ng Y our FPD Touch Moni tor 53
Mounting Options
The ChassisTouch hardware accessory kit includes
four brackets, washers, and screws. T he mounting
holes are located on the sides of the monitor and are
threaded to an 8-32 thread.
You attach the brackets t o any of the four edges of
the chassis. The brackets are slott ed, allowing the
chassis to slide in and out. You can also rotate the
brackets to various positions.
Note:
Do not mount the chassis unit directly from
the rear o f the cover. Always use the brackets
provided.
ChassisTouch Cable Connectors
The cable connectors on t he ChassisTouch monitor
may be mounted either on the side or on the bottom of
the unit, depending on the model you have.
Access to the Video Controls
The contro ls (three buttons) for adjusting the video display are always
located at the rear of the ChassisTouch monitor. These t hree but tons
let you display the on-screen menu icons and adjust the phase, clock,
image position , contrast, and brightne ss. M ak e s ure you will be able
to access the video controls once the ChassisTouch monitor is
installed.
54 FPD Touch Monitors Installation Guide
Clearance and Ventilation
• Leave at least two inches of space behind the ChassisTouch
monitor for pr oper ventilation. Allow space to access t he display
adjustment buttons.
• Keep all ventilation slots and op enings clean. Vacuum the opening
if you notice dirt accumulating on them.
• Do not block ventilation slots and openings with objects or install
the display in a place where ventilation may be hindered. Always
maintain adeq ua te ventilatio n to prote ct the display from
overheating and to ensure reliable and continued operation.
Securing and Routing System Cables
You must be sure to secure all cable connections. Shaking and
vibration, es pe cially during shipmen t, may dislodge comp on ents tha t
are improperly connected.
• Be sure to tighten all cable screws.
• Use the cable tie and cable mount supplied in the ChassisTouch
hardware kit to secure t he power supply cable.
• Route all wiring and cabling away from heat sources and sharp
metal edges to avoid damage. Also, keep the to uchscreen cable
away from sources of electromagnetic and radio frequency
interference.
Use the cable tie and mount to
secure the power cable
CHAPTER 5
Maintenance and Troubleshooting
If you have a problem setting up or using your monitor, you may be
able to solv e it you rs elf. Befor e c alling Micr oTouch , try the suggest ed
actions that are appro p r iate t o the problems you are experiencing with
the monitor. Be sure to check the LCD Monitor Adjustment Program
dis ke tte for a readme file. This file will con tain the most current
information about the touch monitor.
You may also want to co nsult your video card user’s manual for
additional troubleshooting advice.
56 FPD Touch Monitors Installation Guide
Maintaining Your Touch Monitor
To maintain your display and keep your monitor o per ating at peak
performance:
• Keep your monitor and screen clean. Refer to “Touchscreen Care
and C leaning ” later in this chap ter fo r more in format ion o n
cleaning the t ouchscreen.
• Adjust the monitor video controls. Refer to Chapter 3 for more
information.
• Keep all ventilation slots and op enings clean. Vacuum the opening
if you notice dirt accumulating on them.
• Do not block ventilation slots and openings with objects or install
the display in a place where ventilation may be hindered. Always
maintain adeq ua te ventilatio n to prote ct the display from
overheating and to ensure reliable and continued operation.
Touchscreen Care and Cleaning
The touchscreen requires very little maintenance.
MicroTouch recommends that you periodically clean the glass
touchscreen surface.
• Use isopropyl alcohol or a non-abrasive glass cleaner. Avoid using
cleaners other than glass cleaners. Do not use any vinegar- based
solutions.
• Apply the cleaner with a soft, lint-free cloth. Avoid using gritt y
cloths.
• Always dampen the cloth and then clean the screen. Be sure to
spray the cleaning liquid onto the cloth, not the screen, so that the
drippings do not seep inside the display or stain the bezel.
• Always handle the touchscreen with care. Do not pull on or stress
cables.
Chapter 5 Maint enanc e and Troubleshooting 57
Monitor Installation Problems
Problem Possible Causes and Solutions
No image d isp laye d
(blank screen)
Is the monitor receiving power?
• Check that the computer’s power cable is connected
properly and securely int o a grounded electrical outlet.
• Check that the AC/DC power supply is firmly plugged into
the monitor. Check that the monitor’s power cable is
connected proper ly and securely to an electrical outlet.
• Check that the power butto n and status light are on (Pr ofile
touc h monitor only).
• Try using another power cable.
• Try using another electrical outlet.
Is the monitor receiving a valid video signal from the PC?
• Check that the computer is powered o n.
• Check that the video cable is connected properly and
securely to the monitor and the computer.
• Check that no pins are bent in the video cable connector.
• Check that the video card is fir mly seated in the card slot in
your computer.
• Check that the video input from the video card is within the
t iming ra nge of the dis pla y. R efe r to Tab le 2 for details.
• Check that your computer is using a supported display
mode. Refer to Table 2 for details.
Is the monitor is in Power Management mode? Touch the
screen, press any key on the keyboard, or move the mouse to
resto re operation.
Are the brightness and contrast settings too low? Use the
monitor controls to adjust these values.
58 FPD Touch Monitors Installation Guide
Problem Possible Causes and Solutions
Abnormal image Check the following items:
• Check that the video output from the video card meets the
mo de and timing r eq uirements sp ec ified in Table 2 .
• Check that the video cable is connected properly and
securely to the monitor and the computer.
Colors of image
are abnormal
Disturbances on
the screen
No sound from
internal speakers
No sound from
headphones
Check the following items:
• Check that the video cable is connected properly and
securely to the monitor and the computer.
• Check that no pins are bent in the video cable connector.
The video display adjustments are incorrect.
Refer to Chapter 3 for adjusting procedures.
Check the following items:
• Check that the audio cable is connected properly to the
back of the monitor and t o the sound card in your PC.
• Check that headphones are not connected to the headphone
connector on the front of the monitor.
• Check that your sound card is properly configured and that
it s volume and the monito r volume are tur ned u p.
• Check that sound is enabled in your PC.
Disconnect the headphones and verify that sound is heard from
the internal speakers. Check volume control on monitor and
headphones.
Internal or external
microphone is not
working
Check the following items:
• Check that the audio cable is connected properly to the
back of the monitor and t o the sound card in your PC.
• Check that your sound card is properly configured and that
it s microphone input is enab led .
Chapter 5 Maint enanc e and Troubleshooting 59
Troubleshooting the Touchscreen
If you are experiencing problems with the to uchscreen, check the
fo llowing list of co mmon installation errors .
Table 5. Common Touchscreen Installation Errors
Common Installation Errors Possible Solutions
Touchscreen does not respond
to touch
• Review the installation procedures. Are all
cables connected pro per ly?
• After you installed TouchWare, did you restart
your PC to activate the touchscreen driver?
• Are the communication settings correct? Is the
touchscreen tr ying to use the same COM port
or IRQ as another device (for example, a
mouse)? If so, a hardware device conflict will
result a n d the touchscre en will not work.
Touchscreen is not accurate Calibrate t he touchscreen for the current video
resolution and operating system.
Cu rs or do es n ot follow fing er
movement or does not reach
Calibrate the to uchscreen for the current video
resolution and operating system.
the edges of the screen
Cursor is not located directly
underneath your finger
• Open the Touchscreen contro l panel and make
sure all cursor offsets (vertical,
edge/horizontal) are turned off.
• Calibrate the to uchscreen for the current video
resolution and operating system.
Cursor is extremely jittery or
erratic
Stabilize the cursor by adjusting the operating
frequency of the touchscreen contro ller.
Cursor lags finger Lower the baud of the to uchscreen contr oller and
the to uchscreen driver.
60 FPD Touch Monitors Installation Guide
Power Status Light
Th e Profile touch monitor has a powe r s tatus light (LE D) on the front
of the display. You can use the status light to help you determine
possible problems with your monitor.
Table 6. Status Light on the P r ofile Desktop Monitor
Status Light Description
Off The monitor is not receiving any power.
Green light Normal operation. Indicates the cables are properly
connected, the monitor is receiving power , and the
monitor is receiving a valid video signal.
If the status light is green, but t he screen is blank,
check the following items:
• The brightness and co ntr ast may be to o low. U s e
the monitor controls to adjust.
• The display mode of the computer is outside the
range of the monitor. Reconfigure your computer
to use a suppor ted display mode. Refer to
Table 2 for details.
Orange light Indicates the monitor is receiving power, but the
screen is blank.
• Th e monitor ma y b e in Pow er Mana ge ment mode.
Touch the screen, press any key on the keyboard,
or move the mouse to restore the monitor to
normal operation.
• The monitor is not r eceiving a valid video signal
from the PC. Check that the computer is
powered on, check t hat the video cable is fir mly
connected to the monitor and t he computer, and
check that no pins are bent in the video cable
connector.
Power Management
The Profile and ChassisTouch monitors co nform to the Video
Electronics Standards Association (VESA) Display Power
Management Signaling (DPMS) standard.
To benefit fr om power manage ment, the monitor must be used in
conjunction with a computer and video card that implements the
VESA DPMS standard.
The PC automatically invokes t he po wer management feature if you
do not use the touchscreen, mouse, o r keyboard for a user - defined
per iod of time. To restore the video image, simply touch the s cr ee n,
press a key, or move the mouse.
Chapter 5 Maint enanc e and Troubleshooting 61
62 FPD Touch Monitors Installation Guide
Video Input Pin Assignment
Table 7 describes the pin assignment of the video co nnector on the
flat-panel display. The connector is a 15-pin mini D-sub connector.
5
10
15
Table 7. Video Input Pin Assignment
Pin Number Signal Connector
1 Red video signal
2 Green video signal
3 Blue video signal
4 Ground
5 No connection
6 Ground for red video signal
7 Ground for green video signal
8 Ground for blue video signal
9 No connection
1
6
11
10 Ground
11 Ground
12 No connection
13 Horizontal sync signal
14 Vertical sync signal
15 No connection
Input signals are RS- 342 compatible with the video level up to 0.7 V
point-to - p oint @ 75 ohms impedance. The sync signals are TTL
negative with sep a rate sync signals for hor izontal and ve rt ica l.
Approvals
APPENDIX A
Compliance Statements and Monitor Specifications
Table 8 lists the appro vals received for the 12.1" Profile and
ChassisTouch FPD to uc h monitors.
Table 8. Appr oval s for 12.1" FP D Touch Monitor s
Approval Profile Monitor ChassisTouch Monitor
CE / CISP R 2 2-B
(EN55022)
CSA
cUL/UL1950 —
C-TICK
FCC Class B
TÜV/GS
UL1950
VCCI Class B
✓✓
✓
✓✓
✓✓
✓✓
✓✓
✓✓
—
✓
64 FPD Touch Monitors Installation Guide
Federal Communications Commission (FCC) Statement
Th is equipment has b een tested an d fou nd to comply with the limits for
a Class B digital device, pur suant to Part 15 of the FCC Rules. These
limit s are de sig n ed to pro vide r easonable pro tection ag ainst ha rmfu l
interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful int er ference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to co r r ect the interference by one or more of the
following measures:
• Reorient or r elocat e the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet o n a circuit different from
that t o which the receiver is connected.
• Consult the dealer for help.
Proper ly shielded and grounded cables and connectors must be used in
o rder to me et FCC emission limits. Pr ope r cab les and conne ctor s a re
available from MicroTouch author ized dealers. MicroTo uch is not
responsible for any radio or t elevision interference caused by using
other than recommended cables and connectors o r by unauthorized
changes or modifications to t his equipment. Unauthorized changes or
modifications could void the user’s authority to operat e the equipment.
Th is d evice comp lies with Part 15 of the F CC Rules . Oper ation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including inter ference that may cause undesired operation.
Appendix A Compli anc e S tatement s and Monitor Speci fications 65
Industry Canada Compliance Statement
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la Classe B respecte toutes les exigences
du Règlement sur le matériel brouilleur du Canada.
VCCI Class B ITE Statement
This is a Class B product based o n t he st andard of the Voluntary
Control Council for Interference from Information Technology
Equipment (VCCI). I f this is used near a radio or television receiver in
a domestic envir onment, it may cause r adio interference. Install and
use the equipment according to t he instructional manual.
66 FPD Touch Monitors Installation Guide
Specifications for the 12.1" FPD Touch Monitors
Table 9. Spec ifications for 12.1" FPD Touch Monitor s
Specificat ion 12.1" FPD
LCD Panel Type 12.1" (diagonal) TFT
Physical Dimensions
(Width x Height x Depth)
Weight Profile
Display Type TFT Color LCD
Active Display Area
(Horizontal x Vertical)
Pixel Dimension
(Horizontal x Vertical)
Display Colors 262,144 colors maximum (18 bit)
Display Resolution For optimal viewing: 800 x 600 (SVGA)
Tilt Profile
Response Time 20 ms/Rise, 40 ms/Fall
Temperature Operation: 0° to +40° C, Ambient
Profile
13.4" x 12.8" x 6.5"
(340 x 325 x 166 mm)
8.4 lbs. (3.8 kg)
9.7" x 7.26"
(246 x 184.5 mm)
0.3075 x 0.3075 mm
For monitor compatibility/setup: 640 x 480 (VGA)
+30°, -5°
Storage: -25° to +60° C, Ambient
ChassisTouch
11.7" x 9.1" x 1.9"
(297 x 231 x 48 mm)
ChassisTouch
4.7 lbs. (2.1 kg)
ChassisTouch
Not applicable
Humidity 90% @ 35° C
Power Supply
(AC/DC Adapter)
Power Management VESA DPMS compatible
Power Consumption 12 Watts
Input Signal Video: Analog 0.7 V point-to-point, 75 ohms positive
Input: AC 100 – 240V, 50 – 60 Hz, 1.2 A Max
Output: +12 VDC, 2.0A
(excludes AC/DC adapter)
Sync: TTL level, positive/negative, separate sync
Appendix A Compli anc e S tatement s and Monitor Speci fications 67
Specificat ion 12.1" FPD
V-Sync Frequencies Supported 800 x 600 (SVGA): 60 Hz
640 x 480 (VGA): 72 Hz
Audio Input (Profile) 2W/2W maximum
Connectors Profile
2-pin DC power connector (12VDC)
15-pin mini D-Sub female VGA video connector
9-pin D-type female RS-232 touchscreen output
3.5 mm stereo audio jacks, female
internal speakers input, internal microphone output
external microphone input, external headphones output
ChassisTouch
2-pin DC power connector (12VDC)
15-pin mini D-Sub female VGA video connector
9-pin D-type female RS-232 touchscreen output
Accessories Profile
Power supply (12VDC) and power cable
VGA video cable
RS-232 serial touchscreen cable
Audio cable
ChassisTouch
Power supply (12VDC) and power cable
VGA video cable
RS-232 serial touchscreen cable
Mounting brackets, screws, and washers (4 of each)
Cable tie and cable mount
On-screen Displa y (OSD)
Monitor Controls
Manual Control Buttons Profile
Phase, Clock, Horizontal Position, Vertical Position, Contrast,
Brigh t ness, Video Mode, Save/Restore
Select
Adjust (
Volume
Power
and )
ChassisTouch
Select
Adjust (
and )
68 FPD Touch Monitors Installation Guide
Specificat ion 12.1" FPD
Approvals Profile
CE / CISPR 22-B (EN55022), CSA, C-TICK,
FCC Class B, TÜV/GS, UL1950, VCCI Class B
ChassisTouch
CE / CISPR 22-B (EN55022), cUL/UL1950, C-TICK,
FCC Class B, TÜV/GS, UL1950, VCCI Class B
Warranty Monitor: one year
Touchscreen Components: five years
Touchscreen Technologies Supported: capacitive and 5-wire resistive
Controllers Supported: SMT3V and SMT3RV
Connection: RS-232 serial communication
Index
A
AC/DC power supply 29
accessories and cables 24
accessory kit for ChassisTouch 52
active -ma trix technolog y 18
Adjust butt ons 43
adjusting the video display
See video display
AM-TFT LCD technology 18
audio
cable 24
connectors 31
Profile multime dia fea tures 30
audio features 16
B
brightness
adjusting the 50
definition of 45
bulletin bo ard s ystem (B B S) 1 3
but tons
Adjust 43
Power 33
Select 43
C
cable tie and mount 54
cables
connecting the monitor 28
list of monitor 2 4
calibrating the touchscreen 38
Canada compliance statement 65
card, video 25
ChassisTouch monitor
accessory kit 52
clearance 54
connecting the 28
features and benefits 17
mounting options 52
overview 16
vent ilation 54
cleaning the t ouchscreen 56
clearance, ChassisTouch 54
clock frequency
adjusting the 47
definition of 45
clock phase
adjusting the 48
definition of 45
70 FPD Touch Monitors Installation Guide
color depth, defining 26
compliance statements 63
connecting the touch monitor 28
contr ast
adjusting the 50
definition of 45
contro l panel, Touchscreen 39
corpo r ate headquarters 14
customizing touchscreen sett ings 39
D
desktop area 26
display a dju stme nt See video display
display mode See video mode
Dis play Power M anag ement Signaling
(DPMS) 61
driver
installing a v ideo 25
installing the touc hscree n 34
H
hardware accessory kit 52
headquarters, co r porate 14
help
bulletin bo ard s ystem 13
phone support 12
world wide web 13
horizontal posit ion of
video image 45, 49
I
image position, adjusting 49
Industry Canada
compliance statement 65
installation
precautions 8
safety precautions 8
troubleshooting 57
warnings 8
Internet address, MicroTouch 13
E
E-Mail address 13
exiting displa y ad jus tment mode 44
F
FCC statement 64
features and benefits 17
fire hazard precautions 8
flat-panel display 16
FPD, definition of 15
frequency, clock
adjusting the 47
definition of 45
L
LCD technology 18
LED, power 60
light, power stat us 60
liquid cryst al display (LCD)
technology 18
M
maintainin g you r touch mon itor 56
maintenance of touchscreen 56
menu options See video display
MicroTouch Inter net addr ess 13
mode, display See video mode
Index 71
mo nit or See touch monitor
Monitor Adjust ment p r ogram
exitin g fro m 46
running the 46
monitor cables, connecting the 28
N
noisy dis pla y imag e 4 7
O
on-screen adjustment options
See video display
OSD 43
P
phase, clock
adjusting the 48
definition of 45
phone support 12
pin assignment, video input 62
position of video image 45, 49
power cable, connecting the 29
power indicator 60
power management 61
power supply
connecting the 29
securing the ChassisTouch 54
Power switch 33
po wering on the touch monitor 33
precautions
installation 8
safety 8
service and repair 9
shock and fire hazard 8
preferences, touchscreen 39
Profile touc h mo nitor
connecting the 28
description 16
external microphone 32
features and benefits 17
headphones 32
overview 16
using multimedia features 30
R
refresh rate, adjusting the 26
regulatory statements 63
repair precautions 9
requirements, system 22
resolution
on a CRT 19
on a flat-panel display 18
restore pr evious video values 44
RS-232 serial touchscreen cable,
connecting the 28
S
safety precautions 8
save icon 45
scan rate 26
Select butto n 43
serial touchscreen cable,
connecting the 28
service precautions 9
shock precautions 8
sound card 30
specifications 66
starting up the touch monitor 33
statements, co mpliance 63
72 FPD Touch Monitors Installation Guide
status light, power 60
support, technical 12
system requirements 22
T
technical suppo r t 12
technology, AM-TFT LCD 18
telephone support 12
testing the touch monitor 33
TFT technology 18
t hin-film tr ansistor techn ology 18
touc h monitor
cables and accessories 24
connecting the 28
maintainin g the 56
specifications 66
testing the 33
turning on the 33
unpacking the 23
video resolution 18
touch settings 39
touchscreen
calibrating the 38
cleaning the 56
connecting the 28
custo mizing settings 39
installing the software dr iv er 34
touchscreen cable, connecting the 28
Touchscreen control panel 39
t ouc hscree n driver , in stalling th e 3 4
TouchWa re, installing 34
troubleshooting
mo nit or 57
touchscreen 59
turning on the touch monitor 33
U
unpacking the touch monitor 23
V
VCCI Class B ITE statement 65
vent ilation r e quire ments 5 4
vertical position of video image 45, 49
vertical scan rate 26
VESA, definition of 61
video adjustment options
See video display
video cable, connecting the 28
vid eo card, installing a 25
video cards, tested 27
video c onnec tor p in as s ignment 62
video c ontrol but tons 43
video display
adjusting the 43
exiting ad justment mode 44
on-screen adjustment options 45
restoring previous values 44
saving ad ju s tment chang es 44
setting options 44
vid eo driver, installing a 2 5
video image
adjusting position of the 49
video input pin assignment 62
video mode
changing 43
displaying 45
supported 26
Index 73
video resolution
defining the 26
on a CRT 19
on a flat-panel display 18
vid eo timing 26
W
warnings, installation 8
World Wide Web site 13
worldwide offices 14
World Wide Web: http://www.microtouch.com E-Mail: touch@microtouch.co m
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