Microtel CellStat User Manual

MICROTEL CellStatTM
Microtel CellStat
TM
Operating Manual
19 July 2008
Rev. C
Proprietary Notice: This document and the subject matter hereto are the
property of MICROTEL, Inc. and shall not be reproduced or copied or used for the
purpose of manufacturing or sale of apparatus, except by written permission of
MICROTEL.
MICROTEL
11725 Sunbelt Court
Suite C
Baton Rouge, LA 70809
225-303-0436
Fax: 225-303-0568
www.microtel-inc.com
MICROTEL CellStatTM
Record of Changes
Rev. Date Description of Changes By
- 12/28/06 Original Release Art Felgate A 3/1/07 Added descriptions of new wireless features Art Felgate B 8/13/07 Added description of Log-Stat™ Art Felgate C 7/19/08 Added description of new 2.1 features Art Felgate
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TABLE OF CONTENTS
INTRODUCTION 3
MICROTEL CellStatTM
CHAPTER 1 - DESCRIPTION OF THE CELLSTAT
Theory of Operation 7
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DIALER 5
CHAPTER 2 - INSTALLATION 10
Quick Start Procedure 13
CHAPTER 3 - OPERATION 15
Configuration 16
Basic System Information 16 Configuring Fault Inputs 18 Telephone Numbers 20 Setting the Email Address 20
Operations 21
Alarm Acknowledgment 21 Checking System Status 22 Using the Log-Stat™ Web-based Application 22 Controlling the local output relay 25
CHAPTER 4 - MAINTENANCE/TROUBLESHOOTING 26
Spoken Fault/Error Messages 27
CHAPTER 5 - ADVANCED TOPICS 30
Advanced Configuration Options 30
APPENDICES 34
APPENDIX A: Technical Specifications 34 APPENDIX B: Glossary of Dialer Terminology 38 APPENDIX C: FCC Requirements 39
APPENDIX D: CellStat APPENDIX E: Mechanical Dimensions 41
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Command Summary 40
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LIST OF ILLUSTRATIONS
Figure 1: Controls and Indicators................................................................................4
Figure 2: Power Supply Connection ...........................................................................10
Figure 3. External Cellular Antenna Connector…………………………………….. 11
Figure 4: I/O Terminal Connections ...........................................................................12
Figure 5: Log-Stat™ screen shot……………………………………………………..24
Figure 6: Mounting dimensions ..................................................................................41
MICROTEL CellStatTM
2
INTRODUCTION
hank you for choosing the Microtel CellStat alarm monitoring solution. You have chosen a product that is simple to set up and
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The Microtel CellStatTM features a single level, interactive command structure--there are no multi-level menu structures to navigate. Commands are sent to the dialer through your telephone either locally or during a call to or from the dialer, by pressing a sequence of touch-tones on your telephone. Each command entered is acknowledged with a spoken response from CellStatTM, providing verification that the command was entered correctly and understood by the dialer.
About this Manual: This manual is organized with the most crucial information in
the front; more advanced topics are saved for last or included in the appendices.
Who Should Read this Manual: Anyone involved with use of the dialer should
read the General Description and Operation chapters of the manual. The Operation chapter in particular should be read by any personnel who may be required to respond to alarm calls from the dialer. The additional chapters can be read at a later time, or when necessary by authorized personnel to maintain the dialer or troubleshoot any problems you might encounter. System administrators should read the Advanced Topics chapter for information on the use of the dialer’s remote software configuration capabilities.
In a Hurry to Setup? Read the Quick Start section of the Installation chapter.
If you encounter a difficulty that cannot be resolved using the information in the manual, call MICROTEL at (225) 303-0436.
Again, thank you for choosing MICROTEL.
easy to use. CellStatTM has been designed and manufactured to operate with minimal operator intervention.
MICROTEL CellStatTM
TM
Dialer to implement your remote
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MICROTEL CellStatTM
11
12
2
10
1
9
5 6 7 8
3
4
Figure 1: Controls and Indicators
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MICROTEL CellStatTM
CHAPTER 1 - Description of the CellStatTM Dialer
he CellStatTM is a small, rugged, and simple, but powerful, device which easily handles complex dialing or wireless notification and alarm monitoring. To
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paragraphs describe them.
(1) FAULT LEDS in the upper middle indicate status for each of the four input channels:
GREEN (Steady) = Normal. GREEN (Flashing) = Input returned to normal state, but is not yet acknowledged. YELLOW = Input is in fault state, but alarm delay has not yet expired. RED (Flashing) = Input is in unacknowledged alarm state. RED (Steady) = Input is in acknowledged alarm state.
(2) ON/OFF SWITCH located in the upper right corner, turns the dialer on or off. (3) RING/ACTIVE LED located adjacent to the LINE connector indicates call progress
(4) LINE JACK is a standard RJ11 phone jack where an outside telephone line is
(5) AC POWER/CHARGING LED indicates that external power is present and is
(6) OFF HOOK LED located adjacent to the PHONE connector is turned on whenever
(7) PHONE JACK is a standard RJ11 phone jack used to connect a local phone--used
(8) I/O TERMINAL BLOCK is used to wire external sensors to the dialer and also
(9) 12 VDC TERMINAL BLOCK for connecting 12 – 20 VDC Power.
accomplish these tasks, CellStat Figure 1 illustrates the controls and indicators of the dialer, and the following
while the dialer is off-hook and incoming ring detection when on-hook.
connected to the dialer.
charging the internal, standby battery.
the dialer senses that a telephone connected to the phone jack is off-hook and CellStatTM is ready to accept programming or query commands.
for entering programming commands--to the dialer.
provides the local output contacts to external equipment.
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has an equally simple operator interface.
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MICROTEL CellStatTM
(10) CELLULAR STATUS LED indicates cellular signal strength or call in-progress:
BLINK (Rapid) = Cellular initialization / network registration in progress. 1 BLINK (Very brief) = Cellular signal strength unknown or undetectable.
1 BLINK (Long) = Weak cellular signal strength. 2-3 BLINK = Normal cellular signal strength. 3-5 BLINK = Strong cellular signal strength. ON STEADY = Cellular call in progress.
The Cellular Status LED repeats its pattern after 5 seconds of OFF time.
(11) CELLULAR VOLUME CONTROL for adjusting volume of speech heard via the
cellular connection. Turn clockwise to increase volume while listening to the dialer over the cellular connection. (NOTE: This control has NO effect on the volume of speech heard via the PHONE or LINE telephone connections)
(12) CELLULAR ANTENNA/CONNECTION for attaching either a cellular antenna,
or an extension cable to a remote cellular antenna.
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MICROTEL CellStatTM
Theory of Operation
How Does the Dialer Work?
asking a few questions about typical use of the dialer. The following paragraphs assume the dialer is hooked up and running as described in the Installation chapter. The Operation chapter provides the details that are missing from the discussion below.
What Happens when an Alarm Occurs? CellStat
up to eight people, answering machines, or pagers to call in the event of an alarm. It can also transmit an email alert to an optional email address, or an alarm log to the optional Microtel Log-Stat™ web application, via its built-in cellular communications capability. When an alarm occurs, the dialer will first log the event to the user-specified email address and/or Log-Stat™ web-based application, then begin to place a series of telephone calls over the telephone line or built-in cellular module, or both, in an attempt to have someone acknowledge the alarm.
The dialer reports the current alarm status when an outgoing call is answered. It repeats the message several times while listening for a touch-tone being entered on the remote phone.
How does an Alarm get Acknowledged? An alarm can be acknowledged in
three ways:
1) Entering the '*' key on your touch-tone phone during message playback.
2) Calling back the dialer immediately after it calls you or sends you an SMS text
message alert (callback acknowledge). This feature is necessary if the called party does not have a touch-tone phone, or the dialer sent an SMS text message alert.
3) The dialer will automatically acknowledge a successful call to a pager, answering
machine, or P.A. system if the telephone number is embedded with an auto acknowledge code. (See chapter 5, Advanced Topics).
What if I’m not Home? The Call Progress Decoding features of the dialer allow it
to determine if the called telephone number is busy or did not answer. In either case, the dialer will wait 10 seconds before placing a call to the next number on the calling list. Calls to mobile phones will usually roll over into a voice mailbox if the mobile phone is not answered. In this case, the dialer will record a spoken alarm report, and treat the call as answered but unacknowledged.
When the dialer is off-hook, it has the capability to detect dial tone, busy, ringback, and voice signals. This allows it to detect if a called party answered or not, thus reducing the time to alert authorized personnel of existing alarm conditions. If a call is not answered, or the called number is busy, the dialer will abort the call and begin calling the next number on the system telephone list.
This section provides a simple theory of operation by
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has a telephone directory of
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MICROTEL CellStatTM
Will the Dialer Call Me Back? Maybe. The dialer has a snooze timer. When an
alarm is acknowledged, the snooze timer is started, and alarm calls for all acknowledged faults are suspended. If a channel is still in alarm after the snooze period ends, then the dialer will begin a new alarm dialing sequence (starting with logging the event to the email address, then calling the first number on the telephone list).
How does the Dialer Know Who to Call? The dialer has a System Telephone
Directory composed of up to 8 user-programmed telephone numbers. It also can store a single email address. Each telephone number in the System Telephone Directory can be up to 30 digits long, and can specify whether the call is placed over the hardwired telephone line or via the built-in cellular module. Special ‘*’ control sequences may be embedded within a user-programmed telephone number. These include tone/pulse selection dialing, pauses, auto acknowledgment of an alarm call-out, dial '*' or '#' for interfacing to telephone equipment, or to select the built-in cellular capability to make the call or send a text message alert. These special sequences allow a tremendous amount of flexibility on a telephone number by number basis. For example, one number may pulse dial out on the hard-wired telephone connection, while the next may use the built-in cellular module to transmit an SMS text message alert.
How does the Dialer Prioritize its Calls?
When the dialer detects a new alarm condition, it will search the telephone directory, beginning with the first number on the list, for the first valid telephone number. The dialer will then go off-hook (or use the built-in cellular communications if the phone number has a *70 code indicating the dialer should dial out using the cellular interface) and begin to dial the telephone number if the following conditions are true:
1. The Call Spacing Timer = 0, and the dialer has been on-hook for at least the network recovery time (10 seconds).
2. The local telephone is on-hook (OFF HOOK LED is OFF).
3. The telephone line is operational (dial tone is detected), OR, if a cellular call, there is sufficient balance in the cellular prepaid account to make a call.
During the dial out sequence, the dialer will implement all special control sequences and/or call progress features embedded within the current telephone number. If the dialer successfully connects with the called number, it will speak the alarm message for each fault condition which exists.
On a voice callout, the dialer will repeat the alarm message five times after a call is answered. While speaking the alarm message, the dialer simultaneously listens for a touch-tone entered by the user at the remote phone. If it receives a valid tone, it will terminate alarm reporting, and examine the tone received. If the user entered a ‘*’ key, the dialer will accept it as an acknowledgment of the alarm condition. Any other keys received will not acknowledge the alarm condition. The dialer will then indicate the acknowledge status and prompt the user to enter a 2-digit access code.
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MICROTEL CellStatTM
If the user enters the correct code, access will be granted and the user may review or program the dialer’s configuration using the touch-tone commands described in this manual. If at any time during remote menu access the user does not enter a command within 30 seconds, the dialer will speak a disconnect warning and hang up.
If an incorrect or no access code is entered during a timed access code entry time (10 seconds), the dialer will disconnect and initialize the system Call Spacing delay timer. If the alarm condition(s) were acknowledged, then the snooze timer(s) associated with the reported alarm condition(s) will be initialized with a value equal to the programmed system Snooze Delay. If alarm conditions were not acknowledged, calls will continue to be placed to the next telephone numbers on the list after the system Call Spacing delay has expired.
How can I Make an Alarm Sound in the Vicinity of the Dialer?
The local summary alarm contacts can be configured (default) to be de-energized (opened) whenever a fault condition exists. This output could be connected to an interposing relay whose contacts would be used to switch a siren or bell to warn the local area of the alarm condition.
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CHAPTER 2 - Installation
nstallation of the CellStat physical connections to the dialer. At the end of this chapter is a Quick Start procedure which summarizes the configuration procedure of the dialer.
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Step One - Connect the Power Supply Connect the supplied external
transformer to the 12 VDC terminals as shown in Figure 2 below. Plug the transformer into a MicroMax Surge Suppressor (Recommended by Microtel).
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MICROTEL CellStatTM
involves several, simple steps. This chapter outlines the
Figure 2. Power Supply Connection
NOTE: Alternatively, you may connect any 12 to 20 Volt DC power (such as a solar panel) to the dialer. Connect the positive side of the voltage source to 12VDC+, and the COMMON lead to 12VDC- of the power supply terminal block of the dialer.
NOTE: Although the dialer will operate and place telephone calls when operating on its standby battery, external power must be present whenever you wish to configure/query the dialer from the local phone PHONE jack.
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MICROTEL CellStatTM
Step Two - Telephone Connections (Optional) include the external phone line
for call-outs and the optional local telephone connection for local programming and monitoring. If only the built-in cellular interface is to be used, then no telephone connections are necessary.
CAUTION: This equipment cannot report an alarm when other equipment (telephone, answering system, computer modem, etc.) connected to the same phone line is in use.
1. Connect the dialer’s LINE jack to the EQUIPMENT Phone jack of the MicroMax Surge Suppressor using the cable supplied with your dialer.
2. Connect the Telephone LINE jack on the MicroMax Surge Suppressor to the RJ11 jack of your outside line using the cable supplied with the MicroMax Surge Suppressor.
3. Connect a local telephone (optional) to the dialer’s PHONE jack.
NOTE: Telephone line transients and surges can damage the dialer or disrupt its operation. We recommend use of the MicroMax Surge Suppressor for normal operations.
Step Three - Cellular Connection
calls to/from the dialer wirelessly, then ensure the antenna is screwed onto the bulk-head mounted female SMA connector on the upper left-hand-side of the enclosure, shown in Figure 3 below. Do not over tighten--finger-tighten only!
Alternatively, a remote antenna can be mounted on the external surface of an enclosure (Required if the dialer is mounted within a metal cabinet), and a female-to-male SMA extension cable can be screwed to the bulk-head mounted SMA connector, then routed to the remote antenna. Again, only finger tighten the SMA connections.
If using the built-in cellular interface to place
Figure 3. External Cellular Antenna Connector
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MICROTEL CellStatTM
Step Four - Connect External Input/Output to the Dialer Each Fault input
has a corresponding terminal (1 - 4), and there are two COM terminals. See Figure 4 below. The terminals are large enough to accept two 14 AWG wires, so if more than two faults are wired, the COM terminals must be shared. The fault sensing circuitry is transformer and optically isolated from the dialer circuitry, but all faults share the same COM. Use 22 AWG shielded twisted pair wire when wiring external sensors to the I/O terminals. Whenever possible, ground the shield at the sensor end only wires should never share conduit with AC power wiring.
The local alarm contacts are normally energized, and closed. When a user-defined alarm condition exists these contacts are opened (de-energized). These contacts may be used to drive a low power (10 volt-amps Max.) resistive load, or as a signal to another piece of process-monitoring equipment. High power and/or inductive loads must be driven from an external power relay. The local alarm contacts are suitable for driving a 12 – 48 volt DC relay coil.
NOTE: Keep I/O runs to a maximum length of 150 ft.
. Sensor control
Figure 4. I/O Terminal Connections
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MICROTEL CellStatTM
Quick Start Procedure
This procedure outlines the steps to get the CellStatTM dialer operating in a typical manner with a minimum of programming.
1. Plug the touch-tone telephone into the Dialer PHONE jack.
2. Connect external 12 VDC transformer to dialer power supply terminal block. NOTE: External power required in order to configure the dialer from a local phone.
3. Verify that the AC POWER/CHARGING LED illuminates (green).
4. Turn ON the dialer switch. Wait about 30 seconds for the dialer to complete its power on initialization sequence. Take the telephone off-hook. The OFF HOOK light should be illuminated (yellow) indicating the unit is ready to accept touch-tone commands from the local telephone.
5. Press the # key of your telephone. The Dialer will respond “Ready.”
NOTE: To start over, press the # key and listen for CellStat
6. Enter Telephone Numbers to Call upon Alarm. z Enter **6np**, where n = 1,2,3,...8, is the dialer’s directory index of telephone
numbers, and p is the actual telephone number (including optional escape codes of up to 60 digits). Example: The second phone number of the directory is 555-
1212. Enter **62 5551212**.
z The Dialer will respond, “Telephone number two is 5551212.” z To cause the dialer to use its built-in cellular communications to make a voice
call, enter a *70 at the beginning of the telephone number. To cause an SMS text message report to be sent, enter a *71 at the beginning of the telephone number.
7. Configure Input Normal States z Enter **c3n, where c is the I/O channel (numbered 1 to 4 from left to right) and n
= 1 for NORMALLY OPEN, or 0 for NORMALLY CLOSED.
8. Record System and Alarm Voice Messages
System ID Voice Message:
z Enter **01 to record up to a 10 second system voice message. The dialer will
respond “Ready”.
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to speak, “Ready.”
z Speak your message clearly into the handset. z The dialer will speak back the message after the 10-second recording interval. z Repeat as necessary until you are satisfied with the recording.
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MICROTEL CellStatTM
Individual Channel Alarm Messages:
z Enter **c1 to record an alarm message for a specific I/O channel. (c = 1 to 4 for
the I/O channel of interest). The dialer will respond “Ready”.
z Speak your message clearly into the handset. z The dialer will speak back the message after the 6-second recording interval z Repeat procedure for the next I/O channel and message.
9. Verify Configuration Data is saved in the Dialer.
Enter *00 and listen to the spoken status report. If you are using the built-in cellular
communications of the dialer, ensure that the spoken status report indicates there is sufficient signal power and prepaid balance. If the cellular prepaid balance falls below $5, the dialer will place calls to report this condition.
10. Important: Test the dialer by causing an alarm condition. Verify ALL the programmed telephone numbers are successfully called in order to ensure the dialer is operating properly and can successfully report an alarm condition. Periodically, retest to continue to ensure the dialer is operating correctly.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS OVER THE PUBLIC TELEPHONE LINE:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late
evenings.
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CHAPTER 3 - Operation
his chapter, divided into Configuration and Operation sections, will explain how to configure the CellStatTM to react to I/O events and how an operator can make
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navigate. Commands are sent to CellStat during a call to or from the dialer, by pressing a sequence of touch-tones on your telephone. Each command entered is acknowledged with a spoken response from the dialer, providing verification that the command was entered correctly and understood by the dialer.
All programming commands (commands that modify dialer configuration or cause an action to occur) begin with ‘**’ (two stars). All review (report) commands begin with a ‘*’ (single star). After each command is entered, the dialer will respond with a voice message. Most commands require exactly the same number of keys every time, but some commands have a variable data length. The end of variable length data commands is performed with the ‘**’ (two stars).
NOTE: An unwanted command can be terminated at any time by pressing the ‘#’ key.
NOTE: The optional email address is configured/queried by sending an SMS text
message from a mobile phone to CellStatTM’s cellular phone number. All other configuration of the dialer is done using touch-tone commands from either a local or remote phone.
Throughout this manual, all commands are highlighted for quick reference as follows:
*nn Review item **nndd Configure item
If your telephone line is not yet installed, you can still configure your dialer:
1. With power to the dialer off, connect the telephone to dialer’s PHONE jack.
2. Take the telephone off-hook.
3. Turn ON power to the dialer (external 12 VDC power required)
4. The telephone should now be connected to the dialer (indicated by the OFF HOOK
5. You may now enter any of the touch-tone commands to query/configure the dialer.
6. When you are finished, hang-up. The OFF HOOK LED should turn OFF indicating
the dialer respond to remote commands. The Microtel CellStat level, interactive command structure--there are no multi-level menu structures to
The dialer will respond, “Ready”, indicating it is ready to accept a new command.
LED being ON ).
that you hung-up.
MICROTEL CellStatTM
TM
through your telephone either locally or
TM
features a single
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MICROTEL CellStatTM
Configuration
The configuration commands described in this section modify basic dialer operation and store information about the dialer’s operational behavior in nonvolatile memory. You should only have to configure your dialer once -- all changes are saved permanently, even if AC and battery power are removed from your dialer. This section consists of the following subsections:
z Basic System Information - Set/Query various system values. z Telephone Numbers - Set/Query each of the outgoing phone numbers. z Fault Inputs - Set/Query each fault input channel configuration. z Email address – Set/Query an email address to receive wireless email alerts.
The following abbreviations are used in the manual to represent user-selected inputs in the Dialer configuration commands:
Abbreviation Meaning
c Fault Input Channel Number, 1-5 (5 = power-fail) ~ Recorded speech n 1 digit numeric data
nn 2 digit numeric data
p Variable length Telephone number (up to 30 digits) with escape
codes
“” Text between “” marks represents SMS text messages.
Basic System Information
The following commands configure and report the current values for the system level information of the CellStat parameters with respect to CellStat
z Voice System Name The message the dialer will speak before making any report.
*01 Play system name **01~ Record system name
Once the command to Record the system name has been typed in, the dialer will
speak “Ready” as a prompt for you to begin speaking. Speak the message up to 10 seconds in length. When finished the dialer will play back for your review.
Example voice response­ Jonesburg remote site number 6 (recorded)
z Custom System Text Name The system ID used in SMS alerts from the dialer. 16
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. A Glossary of Dialer Terminology that defines these
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operation is provided in Appendix B.
MICROTEL CellStatTM
“set system id ” Configure a custom SMS system text id
Example- Command: “set system id Richfield lift 1”
NOTE: You must enter the “set system id ” portion as shown. That is, there must be a single space between each word and after “id”.
NOTE: The custom system text id can be up to 16 characters long.
Example- Alarm event: “Richfield lift 1
Channels in Alarm:1,”
NOTE: Display formatting on your
mobile phone may be slightly different.
z Answer Delay The number of rings the dialer will see before answering an incoming
call on the telephone line. NOTE: Incoming calls on the cellular interface are answered after 1 to 3 rings.
*02 Review answer delay **02nn Program answer delay
Example- Command: **0205 Response: The telephone answer delay is zero five rings.
z Access Code This 2 digit access code is required to access configuration commands
during a telephone call to or from the dialer.
*03 Review value of access code **03nn Program access code
NOTE: The factory set default code is ‘12’. Use a 00 access code value to disable access code requirement. Access code is not required to configure the dialer through the local PHONE jack.
Example- Command: **0313 Response: The access code is one three.
z Snooze Delay The snooze delay is the time, in hours, after which the dialer will re-
arm an acknowledged alarm and begin calling again as a reminder that the alarm condition still exists.
*04 Review snooze delay time interval **04HH Program snooze delay time interval
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MICROTEL CellStatTM
Example- Command: **0412 Response: The snooze delay is one two hours.
z Firmware Version
*05 Report Firmware Version
Response will play back all resident vocabulary, then speak “Cell Stat version number is two point one zero”, where “ two point one zero” is the current firmware version (e.g. 2.10).
z Control Local Output Manual control of local output contacts. This command
will allow the single local output contacts to be manually opened (de-energized), closed, or configured as a summary alarm output (default).
*06 Review local output configuration **06 0/1/2 Configure/Control local output
Example- Command: **060
Response: The local output is closed.
Example- Command: **061
Response: The local output is open.
Example- Command: **062
Response: The local output is fault status.
Configuring Fault Inputs
The CellStat independently of each other. Using the following commands, each Fault Input in your dialer can be configured to operate uniquely to satisfy your application requirements. For each Fault Input, record a voice message, program an alarm integration delay, define the input channel’s normal (non-alarm) state, and comfigure whether cleared alarms should be reported.
z I/O Channel Voice Name An individual I/O channel’s spoken voice name.
*c1 Play I/O channel c voice name **c1~ Record I/O channel c voice name
NOTE: User cannot record a voice message for the Power Fault channel 5
Sample Message- Channel one normally open digital input.
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features true modularity—Fault input channels operate completely
MICROTEL CellStatTM
A new channel name can be recorded with the '**c1' command. Once the command is typed record your voice message after the dialer prompts you “Ready”. A maximum of 6 seconds of recording time is allowed for each fault input message.
z I/O Channel Fault Delay When channel c changes state, this timer delays an alarm
until the channel has been in the alarm state for (SS) seconds. This parameter will filter out noisy, or temporary, state changes from placing undesired nuisance alarm calls. During this fault delay period, the corresponding CH LED indicator will turn yellow, indicating that the input channel is NOT in its normal state, but has not been in the state long enough to cause an alarm callout. After the delay has elapsed, and the fault state condition still exists, the corresponding CH LED will turn RED and begin flashing.
*c2 Report I/O channel c delay **c2SS Program I/O channel c delay
Example- Command: **1230
Response: Channel one fault delay is three zero seconds.
z I/O Alarm Configuration Selection of channel c normal state (OPEN or
CLOSED)
*c3 Review I/O channel c alarm configuration **c31/0 Program I/O channel c alarm configuration
Example- Command: **131
Response: Channel one normal state is open
NOTE: If C=5, the Power Fault channel, the response is: Example Command: **531 Response: Power fault channel is READY Command: **530 Response: Power fault channel is OFF
z I/O Return-To-Normal Status Selection of channel c return to normal status
notification. When enabled, the input channel’s return to a normal state after an alarm will cause a notification callout, using the same list of telephone numbers to call as an alarm event.
NOTE: Unlike Alarm events, once acknowledged there is NO snooze operation.
*c4 Review I/O channel c return-to-normal configuration **c41/0 Program I/O channel c return-to-normal configuration
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MICROTEL CellStatTM
Example- Command: **141
Response: Channel one alarm clear status is enabled.
Example- Command: **440
Response: Channel four alarm clear status is disabled.
Telephone Numbers
As described in the theory of operation in Chapter 1, CellStatTM can store up to eight (8) phone numbers in the System Telephone Directory. This section explains how to program the dialer’s telephone numbers and shows how to customize the numbers for certain call-out situations.
Use the following command to enter each telephone number into CellStatTM:
*6n Review Telephone n (n=1 to 8) **6np** Program Telephone n (n=1 to 8)
p = telephone number of up to 30 digits with escape codes for one of 8 (eight) telephone numbers. The telephone data is terminated with ‘**’ (two asterisks).
Example- Command: **61 2760571**
Response: Telephone number one is two seven six zero five seven one.
Phone number dialing may be customized on a number-by-number basis. Refer to the Advanced Topics chapter for using the powerful features of the CellStatTM Dialer.
Setting the Email Address
CellStatTM has the capability to store a single user email address. Upon a new alarm
detection, CellStat cellular capability before it begins calling the phone numbers on its list. This capability provides the benefit of an electronic record of each and every alarm event that occurs.
Email alerts are only sent via the built-in cellular capability, not over the telephone line.
The email address is configured into the dialer by sending the following SMS text message from a mobile phone to CellStatTM’s cellular phone number:
“set email ” Set the email address via SMS Text Message “email” Query the current email address via SMS Text Message
Example- Command: “set email joe.smith@yahoo.com” 20
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can wirelessly transmit an email alert to this address via its built-in
MICROTEL CellStatTM
Response: None
NOTE: CellStatTM’s built-in cellular phone number is printed on a label on the left side of the enclosure, near the antenna.
NOTE: Do not type the “” marks. NOTE: You must enter the “set email ” portion as shown. That is, there must be a
single space after “set” and after “email”. NOTE: The email address can be up to 50 characters long.
Example- Command: “Email”
Response: “joe.smith@yahoo.com”
Operations
This section details operation of the dialer, from both local and remote locations. Sections will detail the following actions:
z Alarm Acknowledgment z Checking System Status z Using the Log-Stat™ web-based application z Controlling the local output relay
Alarm Acknowledgment
When CellStatTM calls you, you may wish to respond to the call differently depending on what type of alarm has occurred, who is on duty, the time of day, severity of the alarm, etc.
If you wish the dialer to go to the next phone number on its calling list, hang up the phone. The dialer will continue on after the call spacing delay to the next phone number on the list until it receives an acknowledgment or the unlatched alarm goes away by itself.
If you wish to acknowledge the call from your touch-tone phone, press the ‘*’ key on your telephone while the alarm message is being spoken. The dialer will respond by speaking, “Acknowledged”. If you then need access to the remote programming commands, enter the 2 digit access code when CellStat access to the dialer, you may review or modify any of the dialer’s configuration data.
NOTE: If you don’t have a touch-tone phone, or if you received an SMS text message
alert from CellStatTM, you can acknowledge the alarm call by calling the dialer back within the call-spacing period (one to three minutes). When the dialer answers the telephone call, all fault conditions will be acknowledged.
TM
prompts you. After gaining
21
MICROTEL CellStatTM
Checking System Status
CellStatTM allows easy checking of system status and capability. Spoken reports of your
entire remote-monitored system can easily be generated, or SMS text message status reports can be retrieved via the dialer’s built-in cellular capability.
A spoken system status report can be received from the dialer by entering the following command from a touch-tone telephone either locally, or remotely after answering or calling the dialer. The dialer will speak a voice message of system name and current alarms or normal status. It will also report the current cellular signal strength, remaining balance in the prepaid cellular account, temperature, and local output state IF the local output has been manually controlled.
z System Status Gives a complete status of all points monitored by the dialer
*00 Report system status
Example- Command: *00
Response: MICROTEL CELLSTAT Channel one normally closed
digital input in alarm. Cellular power is normal. Cellular balance is one one point six four dollars ($11.64). Temperature is seven eight degrees. The local output is open.
Alternatively, an SMS Text Message report of system status can be retrieved by sending the following text message from a mobile phone with text message capability:
“stat” Report system status via SMS Text Message
Example- Command: “Stat”
Response: “CellStat(TM) Channels in Alarm:1, Cellular power: normal. Cell balance: $11.64 Temp: 78 (74, 78) F Output: OPEN”
NOTE: When entering the “Stat” text message, do NOT type the “” marks. NOTE: Display formatting on your
mobile phone may be slightly different.
Using the Log-Stat™ Web-based Application
22
MICROTEL CellStatTM
CellStat™ can be configured to log all alarm events wirelessly to Microtel’s optional web-based application, Log-Stat™. Upon a new alarm detection, CellStatTM can wirelessly transmit an event log to Log-Stat™ via its built-in cellular capability before it begins calling the phone numbers on its list. This capability provides the benefit of an electronic record of each and every alarm event that occurs, accessible from any web browser. Additional, more-descriptive email notifications can be sent from Log-Stat™, and log data can be exported to an Excel spreadsheet.
Log-Stat™ event logs are only sent via the built-in cellular capability, not over the telephone line.
In addition to event logging, when the dialer has Log-Stat™ capability enabled it transmits a weekly health status report to Log-Stat™. This weekly health status report will be forwarded to any email address(es) that are configured in Log-Stat™.
The dialer can be queried to check whether Log-Stat™ web-logging is enabled by sending the following SMS text message from a mobile phone to CellStatTM’s cellular phone number:
“log-stat” Query the current Log-Stat™ capability via SMS Text Message
Example- Command: “log-stat”
Response: Enabled
NOTE: CellStatTM’s built-in cellular phone number is printed on a label on the left side of the enclosure, near the antenna. NOTE: Do not type the “” marks.
Log-Stat™ web-logging can only be turned ON by the factory. Call Microtel to order.
The following is a screen-shot of the Microtel Log-Stat™ web application: Login at https://www.log-stat.com
23
MICROTEL CellStatTM
24
Figure 5: Log-Stat™ screen shot
MICROTEL CellStatTM
Controlling the local output relay
CellStatTM has a set of output contacts that may be controlled from a touch-tone phone.
These contacts may be used to turn ON or OFF external equipment, or as a signal input to another device. Simply enter the following command during a phone call to or from the dialer, via either the phone or cellular connection.
NOTE: de-energized state is open.
*06 Review local output configuration **06 0/1/2 Configure/Control local output
Example- Command: **060
Response: The local output is closed.
Example- Command: **061
Response: The local output is open.
Example- Command: **062
Response: The local output is fault status
25
MICROTEL CellStatTM
CHAPTER 4 - Maintenance/Troubleshooting
he CellStatTM Dialer is built to require minimal maintenance. Only the system battery requires your attention from time to time for your dialer to continue
T
INTERNAL RECHARGEABLE BATTERY: A battery in typical standby use
will last approximately 2 to 4 years. Battery life is mostly dependent upon the number of power outages sustained, the age of the battery, and temperature. A new battery should take no longer than 72 hours to gain full charge, capable of powering the system through a power outage of 16 - 24 hours. Battery backup time may vary depending upon the age of the battery and the frequency and duration of alarm callouts which occur while the dialer is operating on the standby battery..
FUSE: CellStat
you can measure 12 – 20 VDC at the external power input terminal block, but the AC POWER/CHARGING LED is OFF, the fuse may have blown. Remove power from
CellStatTM by turning OFF the Power switch and unplugging the removable External
Power Terminal Block. Wait for about a minute for the fuse internal to the dialer to cool down, then plug the power back in. If the AC POWER/CHARGING LED comes ON briefly then goes OFF, the fuse is blowing. Blown fuses can be indicative of other problems. Measure the input power supply, and verify that it is 12 – 20 VDC. A high external voltage may cause the fuse to blow. If the fuse continues to blow and the external power is within specifications call the factory.
CELLULAR PREPAID ACCOUNT:
from either Cingular or T-Mobile. The remaining balance in the prepaid account can be determined by querying the dialer with the *00 Report System Status command. The dialer will speak the current cellular signal power level as weak, normal, strong, or none; as well as the remaining balance, in dollars, in the cellular prepaid account.
Alternatively, this information can be queried from the dialer by sending a “Stat” SMS text message from your mobile phone to CellStatTM’s cellular phone number. CellStatTM will respond by sending an SMS text message of current status back to your phone.
If the prepaid balance ever falls below $5, the dialer will begin placing calls to all the telephone numbers to report this as an alarm condition. On the upper left-hand side of the dialer enclosure, near the cellular antenna, is a label that indicates the cellular carrier and phone number of the dialer (See Figure 3 in CHAPTER 2 -- Installation). When it is time to replenish/top-up the prepaid cellular account, these two pieces of information are all that is necessary. There are several options for adding minutes to the account: you can purchase Prepaid Wireless Phone cards at retail stores, from some ATM machines
performing with no problems.
TM
features an internal, resettable fuse which never requires service. If
CellStatTM uses prepaid cellular service
26
MICROTEL CellStatTM
(e.g. US Bank), or from the carrier’s web site. You will need to know the phone number and the carrier that is printed on the label.
In addition to minutes being depleted from your dialer’s prepaid cellular account due to the dialer’s usage of the cellular account, minutes also expire after fixed time periods. The dialer is commissioned with $100 of prepaid cellular minutes at the factory; this initial account expires after one year. Therefore, check the expiration date by calling either the toll-free Cingular or T-Mobile service center numbers (depending upon which carrier is printed on the label shown in Figure 3), given here:
Cingular GoPhone Pay As You Go Service Number: 1-800-901-9878
T-Mobile To Go Customer Service Line: 1-877-778-2106
Again, in both cases you will need to know the cellular phone number of your dialer; this is printed on the label located near the cellular antenna on the upper left-hand side of the dialer enclosure (See Figure 3 in the Installation chapter).
When you refill your account, you will be told the new expiration date. Keep track of this. The dialer only keeps track of the dollar balance, not the expiration date. The reason is that the expiration dates vary depending upon the carrier, the number of minutes already purchased, and often promotions. With Cingular, if you add more minutes before your current expiration date, your remaining minutes/account balance will roll over to the new expiration date.
Spoken Fault/Error Messages
During an alarm callout or when checking the system status the dialer may annunciate error messages other than those recorded for the four input channels. The following is a description of their meanings and actions to take:
Dialer Spoken Message “Data Error” Review all dialer configuration data and telephone numbers. Re-entering at least one
“Cellular Status Error” The internal cellular modem may not have initialized correctly upon power on. Power cycle the dialer, then check status with the *00 command. If the fault persists there may be a faulty cable connection to the cellular modem. Call Microtel Technical Support: 1-225-303-0436
“Cellular Balance Fault” The cellular prepaid balance is below $5. See the instructions above to refill the account.
User Action
will clear the fault.
27
MICROTEL CellStatTM
Troubleshooting Guide
Symptom: Unable to place telephone calls (Line LED comes on but no ring at called
telephone number).
Cause: Phone number not entered correctly. Cause: Call being placed to different number than expected. Cause: Phone line not plugged-in, phone line broken or in use. Cause No touch-tone service, use pulse dial by pre-pending *1 to each phone number.
Symptom: Unable to program with local telephone. Cause: External 12 VDC power required. (Green AC power/charging LED must be on)
Cause: Incorrect command format (all commands begin with * or **). To clear out the
message buffer at any time, press the ‘#’ key.
Cause: Touch-tone phone must be used (listen for tones when keys are pressed). Cause: Phone not plugged in correctly (local telephone must be plugged into PHONE
jack, and OFF HOOK LED should be on). Cause: Dialer off-hook placing call (RING/ACTIVE LED is on). Cause: Very loud or noisy environment -- program from remote phone or use a mute
button on the local phone.
Symptom: Not placing alarm call (RING/ACTIVE LED does not come on).
Cause: Fault input not really in alarm or is not a new alarm. FAULT LED should blink. Cause: Alarm delay is too long. Try setting a shorter Fault Delay period. Cause: Local telephone is off-hook. Is OFF HOOK LED ON? This Halts the dialer. Cause: Intercall (Snooze or Call-spacing) delay set. Dialer waits before next call. Cause: No telephone numbers to call. Review telephone numbers.
Symptom: Dialer is dead (AC POWER LED is off).
Cause: Check power to dialer. Make sure it is wired properly. Cause: No external power and internal battery is dead.
Symptom: Dialer is dead (AC POWER/CHARGING LED is ON, Power switch is ON)
Cause: Review all System and Fault Input configuration, and Telephone Numbers.
Nonvolatile data may have been corrupted, not entered, or incorrectly entered. Enter *00- The dialer will recite the status of the dialer then “Data Error” if
there are any corrupted nonvolatile parameters. Reconfigure if this is the case.
Symptom: Not placing cellular alarm call(s).
Cause: Telephone number does not have a *70 at the beginning to indicate the dialer
should call out via the cellular connection. Review telephone number(s). Cause: Cellular prepaid balance is too low. Check remaining balance by querying
dialer with *00 command. Follow instructions earlier in this manual to refill
account. Cause: Cellular prepaid service expired. Check remaining balance by querying dialer
with *00 command, or call Cingular or T-Mobile service number to check the
expiration date of the dialer’s prepaid minutes. Follow instructions earlier in
this manual to refill the account. Cause: Poor or nonexistent cellular signal at location. Check cellular power level by
querying dialer with *00 command. Check cellular signal strength by observing
CELLULAR STATUS indicator number of blinks: 1 blink=weak or no service.
Symptom: Volume of dialer speech over cellular connection is too low / too loud.
Cause: While listening to dialer over a cellular connection, adjust volume by inserting a
small screwdriver into the CELLULAR VOLUME adjustment hole in the front
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MICROTEL CellStatTM
cover and turning clockwise to increase loudness, counter-clockwise to
decrease.
Symptom: No alert is sent to the email address.
Cause: Check if an email address is configured in the dialer by text-messaging “email”
to the dialer’s cellular phone number. Add an email address by text-messaging
“set email youremail@youremailaddress” to the dialer’s cellular number. Cause: Cellular prepaid balance is too low. Check remaining balance by querying
dialer with *00 command. Follow instructions earlier in this manual to refill
account. Cause: Cellular prepaid service expired. Check remaining balance by querying dialer
with *00 command, or call Cingular or T-Mobile service number to check the
expiration date of the dialer’s prepaid minutes. Follow instructions earlier in
this manual to refill the account. Cause: Poor or nonexistent cellular signal at location. Check cellular power level by
querying dialer with *00 command. Check cellular signal strength by observing
CELLULAR STATUS indicator number of blinks: 1 blink=weak or no service. Cause: Email alerts are only sent upon detection of a NEW alarm condition.
Symptom: No alarm log is sent to the Log-Stat™ web application.
Cause: Log-Stat™ web-logging may not be enabled. Verify by sending the following
SMS text message to the dialer, “log-stat”. The dialer will respond with an
SMS text message, “Enabled” or “Disabled”. Log-Stat™ web-logging can only
be turned ON by the factory (remotely, though). Call the factory if you wish to
add web-based logging of all alarm events. Cause: Cellular prepaid balance is too low. Check remaining balance by querying
dialer with *00 command. Follow instructions earlier in this manual to refill
account. Cause: Cellular prepaid service expired. Check remaining balance by querying dialer
with *00 command, or call Cingular or T-Mobile service number to check the
expiration date of the dialer’s prepaid minutes. Follow instructions earlier in
this manual to refill the account. Cause: Poor or nonexistent cellular signal at location. Check cellular power level by
querying dialer with *00 command. Check cellular signal strength by observing
CELLULAR STATUS indicator number of blinks: 1 blink=weak or no service.
29
MICROTEL CellStatTM
CHAPTER 5 - Advanced Topics
his chapter details more advanced topics concerning the setup, configuration, and operation of the CellStat
T
Advanced Configuration Options
z Call Progress Decoding Features CellStatTM has very powerful call progress
decoding features which allow great flexibility in making phone calls to pagers, answering machines, voice mail, or regular or cellular telephones. The following table lists the different codes which can be used to customize how the dialer will make a call-out.
Code Command
*0 Tone Dial (Default) *1 Pulse Dial(all digits until entering *0 for a particular number) *2 2-Second Pause *3 Dial Numeric Pager (suppress voice message in dialer)wait for answer.
The dialer waits 180 seconds after an answered call by a pager before
calling the next number on the list *4 Auto Acknowledge this call (if answered) *5 Dial ‘*’ *6 Dial ‘#’ *70 Cellular Voice Call *71 Cellular SMS Text Message alert
TM
dialer.
Telephone Number Escape Codes
30
MICROTEL CellStatTM
Example 1- Program phone number 3 | Dial a pager system at 5551212 | | Suppress voice message for numeric pager and wait for answer at this point | | | Pause 6 seconds, | | | | Dial ‘123’ | | | | | Terminate | | | | | | Command **63 5551212 *3 *2*2 *2 123 **
Response: Telephone number three is five five five one two one two STAR three STAR
two STAR two STAR two one two three.
Example 2- Program phone number 4 | Voice call using the built-in cellular communications | | Dial phone number 55512
| | | Terminate | | | | | | | | Command **64 *70 5551212 **
Response: Telephone number four is STAR seven zero five five five one two one two
Example 3- Program phone number 2 | Send a wireless SMS Text Message alert via cellular | | to mobile phone with number 5551212 | | | Wait an additional 2 minute intercall delay
| | | | Terminate | | | | | | | | | | Command **62 *71 5551212 *3 **
Response: Telephone number two is STAR seven one five five five one two one two
31
MICROTEL CellStatTM
Example 4- Program phone number 8 | Pulse dial the following digits | | Dial phone number 5551212
| | | Terminate | | | | Command **68 *1 5551212 **
Response: Telephone number eight is STAR one five five five one two one two
z Reduced power operation CellStatTM’s already low power consumption can be
reduced 33% for installations providing minimal power, such as solar panels. To enable reduced power mode enter the following command:
**054 Toggle normal/low power mode
Example- Command: **054
Response: Low power enabled.
Example- Command: **054
Response: Normal power enabled.
Each time the command is entered, the power mode toggles between normal / low power mode. Visually, this is indicated by a reduced duty cycle of the four (4) ALARM STATUS LEDs: in low-power mode, the LEDs flash very briefly once a second; in normal mode the LEDs are mostly ON, but briefly flicker OFF once a second.
In addition to configuring the dialer to operate in low-power mode with this command, power consumption can be reduced even more by de-energizing an unused local alarm output.
Example- Command: **061
Response: The local output is open.
This will reduce current consumption of the dialar by an additional 10 milliamps. Use this additional option if the local relay output is not being used as a summary alarm output or to control external equipment.
z Using non-prepaid cellular plans CellStatTM normally uses prepaid cellular service
from either Cingular or T-Mobile, and is usually ordered from Microtel already commissioned with a prepaid SIM from one of those carriers. This offers the lowest operating cost for users, since charges are incurred only when the dialer consumes minutes or sends/receives SMS text messages. However, if you wish to use the dialer with a regular post-paid, monthly plan, the prepaid algorithm can be turned OFF using the following touch-tone command:
32
MICROTEL CellStatTM
**055 Toggle cellular prepaid plan
Example- Command: **055
Response: Cellular balance status is disabled and cellular channel is
zero.
Effect: Turns OFF the cellular prepaid algorithm and selects AT&T/Cingular (cellular channel zero) as the carrier.
Example- Command: **055
Response: Cellular balance status is disabled and cellular channel is
one.
Effect: Turns OFF the cellular prepaid algorithm and selects T-Mobile (cellular channel one) as the carrier.
Example- Command: **055
Response: Cellular balance status is enabled.
Effect: Turns ON the cellular prepaid algorithm. Carrier selection is automatically determined by CellStat’s prepaid account maintenance algorithm.
As illustrated in the examples above, each time the command is entered the cellular prepaid plan toggles between being enabled/disabled and/or the post-paid cellular carrier.
NOTE: When turning OFF the prepaid algorithm, the cellular carrier must be manually configured (Cellular channel ZERO = AT&T/Cingular; Cellular channel ONE = T-Mobile). This ensures that messages are routed to the correct cellular carrier.
33
APPENDICES
MICROTEL CellStatTM
APPENDIX A: Technical Specifications
A.1 Communications
Phone Interface: ACTA ID: US: 7AAAD00BDS65616 For connection to PSTN
Ringer Equivalence Number: 0.0B
Cellular Interface: Enabled with installation of a GSM SIM card and External antenna (usually done at factory); front-
panel cellular status indication and volume control.
Cellular Approvals: Cingular Wireless Approved; Rogers Wireless
Approved; T-Mobile Wireless Network Compatible
LED Indicators: Dialer Active/Ring Detect/Call Progress Local Telephone Off-hook/Ready to program Fault/Normal status for each input channel Low-power/battery operation indication Cellular Status: signal strength or call in-progress AC Power/Charging
Dialing Capacity: 8 Phone Numbers, 30 Digits Each; Wireless Email Alert to a single email address;
34
MICROTEL CellStatTM
Wireless logging of alarm events to Log-Stat™ web-based application; Tone or Pulse Dialing via the PSTN; Special Sequences for Selection of Pulse/Tone,
Pause, Pagers, Auto-Acknowledging Alarms;
Cellular voice callout, cellular SMS Text Message.
Call Progress Detection Dial Tone Detect Busy Detect Ring Back/No Answer Detection
Answer Delay: 1-99 Rings (Call Back Acknowledge) via PSTN 1 – 3 rings when using the built-in cellular
interface.
A.2 Electrical
Input Power: 1.5 W @ +12 VDC via UL/CSA-approved Plug in wall-transformer (supplied); 1 W @ 12 VDC when operating in low-power mode 12 V Solar Power Interface Compatible On/Off Switch Internal Battery-charging circuit AC Power/Battery Charging indicator Resettable Internal Fuse Optional: Surge Suppressor
Battery Operational: Built-in, Rechargeable 6-AA cells NiCad Battery
Pack (provides 16 - 24 hours of backup power)
A.4 Environmental
Temperature: 20°F to 130°F operating 0°F to 130°F storage
Humidity: 0-95% RH, Noncondensing
EMI/RFI: Meets FCC Part 15 Class A requirements for
radiated and conducted emissions
A.5 Enclosure
Options: Panel Mount Chassis
35
MICROTEL CellStatTM
(7.7" wide 8.8" high x 4" deep) Suitable for Wall or Panel Mounting Battery Mounted Separately Nema 4 Fiberglass Case with Hard Cover (12” Wide, 15.5” High, 6.6” Deep) Nema 12 Fiberglass Case with Hard Cover Nema 12 Fiberglass Case with Clear Cover (9” Wide, 10.5”High, 6.5” Deep)
Weight: Panel Mount Unit 4 lbs Nema 12 case: 6 lbs Full system: 10 lbs
A.6 Speech
Type: Nonvolatile, with Automatic Gain Control of user-
recorded messages.
Resident vocabulary for programming
prompts/status reports, and User-recorded messages for System Greeting and each Fault Input.
Recordable Message Lengths: 10 Seconds System Greeting 6 Seconds Each Fault Message
A.7 Fault Inputs
Type: Isolated Dry Contact, Normal Open or Normal
Closed, Non-Latched, optional Alarm-Clear
Sensing frequency: 1 Hz
Sensing current: Closed circuit sees a 10 mA (nominal),
10 millisecond-duration pulse, once every second.
Sensing voltage: Open circuit sees 5 Volts (nominal)
Max. Loop Resistance: 10 killiohms
Max. Loop Capacitance: 100,000 picofarads
Isolation: 1500 Volts, transformer and optical isolation.
Fault Integration Delay: 00 – 99 seconds
AC Power Fail Detect: Internal circuit, configurable enable and alarm delay 36
MICROTEL CellStatTM
Cellular Fault Detection: Alert generated when cellular prepaid balance < $5
A.8 Temperature Measurement
Type: Onboard, internal to the enclosure, temperature IC Accuracy: +/- 5 degrees Fahrenheit Reporting Resolution: 1 degree Fahrenheit, current and historic low, high
A.9 Local Summary Alarm Contacts
Type: Relay, Type 1A Contacts
Operation: Normally energized (contacts closed), De-energized (contacts open) when a Fault
condition is present; or, manual control of
output contacts via DTMF command.
Contact Rating: 10 VA, Resistive Load
Max. Switch Current: 0.5 Amp D.C
Max Switch Voltage: 48 Volts D.C.
Max. Carry Current: 1.25 Amps D.C.
Isolation: 1500 Volts
37
MICROTEL CellStatTM
APPENDIX B: Glossary of Dialer Terminology
Acknowledge Stops the dialer from placing additional calls concerning an
alarm condition. Acknowledgment can be made by entering the '*' during alarm playback, with call-back acknowledge, or by an auto acknowledge phone escape sequence (*4)
embedded within the telephone number. Alarm condition An event detected by the dialer usually causing a phone call. Return-To-Normal A configurable option for each input that causes an alarm
callout sequence when a Fault condition clears. Call-spacing The time delay between successive answered, but
unacknowledged telephone calls. Intercall delay Same as Call-spacing. I/O channel A dialer to outside world connection. New alarm Any alarm that has not yet initiated a call out sequence or an
alarm still present after the snooze delay. Phone number A sequence of up to 30 digits used to dial a phone number
and/or perform a dial escape sequence function. SMS Short Messaging System, a standard for transmitting short
textual messages of about 160 characters via cellular networks. GSM Global System for Mobile communications, the most widely
used cellular communications protocol in the world. SIM Subscriber Identity Module, a chip that holds the subscriber’s
cellular telephone number and account information. Prepaid
SIMs deduct a dollar amount from the subscriber’s account
whenever minutes or SMS messages are consumed by the
dialer, but otherwise are free of monthly charges. Snooze delay The time between when an alarm is acknowledged and when it
begins to cause calls again. Unlatched type A fault which self-clears if the alarm-causing condition goes
away. DTMF Dual Tone Multi Frequency, the standard analog tone format
used to represent the digits on a telephone keypad. PSTN P
ublic Switched Telephone Network, also referred to as
“POTS”, i.e. plain old telephone system.
38
MICROTEL CellStatTM
APPENDIX C: FCC Requirements
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of the CellStatTM metal case is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is useful to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If the CellStatTM causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with the CellStatTM, please contact MICROTEL service at 1-225­303-0436 for information on obtaining service or repairs. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Refer to Chapter 4 - Maintenance/Troubleshooting, for user-serviceable procedures.
Connection to party line service is subject to state tariffs. (Contact your state public utility commission or corporation commission for information.)
39
MICROTEL CellStatTM
APPENDIX D: CellStat
TM
Command Summary
*00 Report system status *01 **01~ Voice system name (10 seconds) *02 **02nn Answer Delay (00 – 99 rings) *03 **03nn Access Code (00 = Disabled) *04 **04HH Snooze Delay (HH = 00 – 99 Hours) *05 Recites vocab & firmware version *06 **060/1/2 Control local output
*c1 **c1~ Fault c voice name *c2 **c2SS Fault c delay (00 – 99 Seconds) *c3 **c31/0 Fault c alarm configuration *c4 **c41/0 Fault c Return-To-Normal config
*6n **6np** Telephone n (n = 1 to 8)
Phone Number Escape Codes *0 Tone dial (default) *1 Pulse dial *2 2 second pause *3 Dial numeric pager, wait for answer *4 Auto acknowledge this call if answered *5 Dial ‘*’ *6 Dial ‘#’ *70 Cellular voice call *71 Cellular SMS Text Message alert
......................................................
SMS Text Messages
set email Set the email address email Query the current email address stat Report system status log-stat Query the current Log-Stat™ capability set system id Configure a custom SMS system text ID
~ speech (# while recording - mic cut off) nn two digit numeric value (00-99) SS time value in Seconds format c fault input channel number 1-5 (5=pf) p 0-30 digit phone number, with escape codes
MICROTEL Technical Support & Service 225/303-0436
40
MICROTEL CellStatTM
APPENDIX E: Mechanical Dimensions
7.63
6.75
0.25
0.375
MICROTEL
OUTPUT
COM
12
CELLULAR
STATUS VOLUME
ALARM STATUS
CH1 CH2 CH3
INPUTS
43
COM
OFF
HOOK
CH4
ON
OFF
AC POWER/
12VDC
CHARGING
+ _
RING/
ACTIVE
1.06
5.56
8.63
PHONE LINE
.187" SLOT 4
PLACES
Figure 6 Mounting Dimensions
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