Microtel 2000 User Manual

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Microtel’s MicroWIN 2000

For Dialer Firmware Version 3.0

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MICROTEL, Inc. and shall not be reproduced or copied or used for the purpose of

manufacturing or sale of apparatus, except by written permission of MICROTEL.

Operating Manual

May 28, 1998

MicroWIN 2000 v1.0

This document and the subject matter hereto are the property of

MICROTEL

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Suite C

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Fax: 225-303-0568

www.microtel-inc.com

MicroWIN 2000 Manual

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MicroWIN 2000 Manual

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Record of Changes

Rev Date Changes Submitted By

May 1998 Original Document

Mike Freimanis

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Table Of Contents

Introduction ...............................................................................2

System Requirements ..............................................................3

Software Installation ...............................................................4

Windows 3.1.....................................................................................4

Windows 95......................................................................................4

Starting MicroWIN 2000 ..........................................................5

Exiting MicroWIN 2000............................................................5

Setup a Dialer to Talk to MicroWIN 2000 ...........................6

Dialer Firmware................................................................................6

Checking Dialer Firmware..................................................................................... 6

Getting the Upgrade Firmware.............................................................................. 6

Upgrading the Firmware........................................................................................ 6

Dialer Configuration Programming................................................8

Configuration for Connecting Locally to a Dialer ................................................. 8

Modem Calls to the Dialer From a MicroWIN 2000 System................................. 8

Dialer Calling Out to a MicroWIN 2000 System ................................................... 8

Setup MicroWIN 2000 to Talk to a Dialer ...........................9

Setting Up Dialer Entries.................................................................9

Creating A New Dialer Entry................................................................................. 9

Edit An Existing Entry ......................................................................................... 11

Copying An Entry .................................................................................................12

Setting Up COM Ports....................................................................13

Avoid COM Port Conflicts .................................................................................... 15

Quick Starts For MicroWIN 2000 ........................................16

Getting an Administrator Started..................................................16

Add a New Dialer Entry........................................................................................16

Set Up COM Port ..................................................................................................18

Connect the Dialer to the Computer.....................................................................19

Connecting Locally ...............................................................................................19

Disconnect From Dialer........................................................................................21

Connecting Remotely............................................................................................21

Getting A New User Started ..........................................................23

Using The System .................................................................................................23

On-line Help (Windows 95) ..................................................................................23

Menu Bar Options.................................................................................................23

Movement Buttons................................................................................................24

Where to Look From Here....................................................................................24

Overview of Collecting Realtime Data..........................................25

Adding a New Dialer to an Existing System ........................................................25

Connect MicroWIN 2000 to this New Dialer .......................................................26

Store and Review Realtime Data From the Dialer ...............................................28

Overview of Collecting Archives..................................................30

Setup the Archiving Configuration .......................................................................30

Send the Archiving Configuration to the Dialer ...................................................35

Transfer the Archive Configuration ......................................................................36

Receiving Archives From the Dialer.....................................................................37

Review the Received Archives ..............................................................................39

MicroWIN 2000 System Features ........................................41

MicroWIN 2000 Sound System .....................................................41

Sound System Voices ............................................................................................41

Editing Sound System Voices...............................................................................41

Polling Modes.................................................................................43

Setup Entry Polling Information ..........................................................................43

Changing the Current Polling Mode ....................................................................45

Scheduled Poll Call outs...............................................................48

Runtime Forms...............................................................................49

Top of Runtime Forms .........................................................................................50

Summary Page ......................................................................................................53

Realtime Data........................................................................................................55

Snapshot Menu......................................................................................................60

Snapshot Data .......................................................................................................61

Archive Menu ........................................................................................................63

Archive Records Menu..........................................................................................65

Editing a Dialer Configuration ......................................................70

Start Editing an Entry’s Dialer Configuration......................................................70

Main Entry Configuration Menu ..........................................................................71

Editing the System Setup......................................................................................72

Editing the Calendar Setup...................................................................................74

Editing Telephone Numbers................................................................................76

Editing a Telephone Number...............................................................................77

Editing I/O Point Setups .....................................................................................78

Editing an I/O Point ............................................................................................79

Appendix A – Glossary of Terms..................................................90

Appendix B – Summary of Realtime Forms ................................91

Appendix C – Summary of Edit Forms ........................................92

Appendix D – Summary of Configuration Forms........................92

Appendix D – Summary of Configuration Forms........................93

Appendix E – Dialer Channel Information ...................................95

Appendix F - Archive Reasons.....................................................97

Appendix G - Installation Troubleshooting..................................99

Appendix H – Troubleshooting...................................................100

Appendix I – Important Things to Remember ...........................102

Appendix J – Answers to Commonly Asked Questions...........103

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Introduction

Thank you for choosing MicroWIN 2000.

MicroWIN 2000 is a software supplement for a Microtel Series-1000 Dialer. This is a man-machine interface in Windows from which one can monitor and configure one or more Series-1000 dialers.

This software doesn’t completely replace the need for a touch-tone telephone. It simply gives the user an easier, more visual method of accessing a dialer’s status and configuration.

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System Requirements

• Windows 3.11 and Windows 95 Compatible

• 16 Megabytes of RAM

• At least 10 Megabytes of space on the computer’s hard drive

Computer Speed

With a 486, expect it to be a little slow. With a low-end Pentium-75, performance is acceptable. With a Pentium-100 or better, performance will be quite nice.

Requirements Connecting Remotely Using a Modem

Connecting remotely will be done with a 300 to 2400 baud Hayes-compatible modem.

Newer modems (14.4, 28.8, 33.6, and 56K) will work just fine.

Please note that some modems require special initialization strings to work properly at these speeds. See your modem manual if you are having problems.

Requirements Connecting Locally Using a Serial Cable

Connecting locally will be done with a serial cable from a computer COM Port to a dialer’s Printer Port located on the front of the dialer. The side of the cable that will connect to the dialer will have a 9-Pin Female connector. The administrator will need to determine the type of connector for the other end of the cable that goes to the computer COM Port.

Do NOT use a Null Modem cable.

Computer COM Ports

Most computers come with COM Ports 1 and 2. Determine which ports are in use and what they are used for. For example, COM 1 could be used for a mouse and COM 2 for a modem.

MicroWIN 2000 is able to use multiple COM Ports simultaneously: COM1 through COM4. This allows it to connect up to 4 different dialers at the same time. This allows for greater connectivity.

The computer COM Ports can be used interchangeably for either modem communication or local serial communication, depending on how the hardware is setup. When used locally, the computer will be plugged in straight from the computer to the front of the dialer. When used as a modem, the COM Port will be connected to a modem that can be used to call-out to or accept call-ins from an S1000 dialer.

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Software Installation

Before installing the software, check to make sure that all other programs are closed. This includes all TSRs, like the Microsoft Office quick toolbar.

If this is not the first time installing MicroWIN 2000, it will need to be either installed to a different directory, or first the old MicroWIN 2000 directory (default is C:\MWIN2000) will need to be deleted. If installed over an old install, the new install will not be copied over the old one.

Windows 3.1

To install MicroWIN 2000 from the 3 1/2” Install Disks:

1. Insert MicroWIN 2000 Install Disk 1 into an available floppy disk drive.

2. Choose Run... from the File menu in Program Manager.

3. Depending on the drive in which the disk is inserted, type A:\SETUP or B:\SETUP into the

Command Line field.

4. Click OK and follow the prompts to complete the installation.

If the installation exits saying that it can’t do the install because of something else running, make sure to close down all other programs and restart the installation.

If the installation is canceled in the middle, the installation will need to be restarted from the beginning.

While the installation is being done, a program group labeled MWIN2000 will be created in the Program Manager. In this program group, there will be a program item labeled MWIN2000. To run the software, double click this item.

If problems arise with the installation, see Appendix G - Installation Troubleshooting, Page 99.

Windows 95

To install MicroWIN 2000 from the 3 1/2” Install Disks:

1. Insert MicroWIN 2000 Disk 1 into an available floppy disk drive.

2. Go to Start and then click Run... on the start menu.

3. Depending on the drive in which the disk was inserted, type A:\SETUP or B:\SETUP into the

Command Line field.

4. Click OK and follow the prompts to complete the installation.

If the installation exits saying that it can’t do the install because of something else running, make sure to close down all other programs and restart the installation.

If the installation is canceled in the middle, the installation will need to be restarted from the beginning.

While the installation is being done, a new group labeled MWIN2000 will be created in the Start/Programs List. In this group, there will be an item labeled MWIN2000. To run the software, click this icon.

If problems arise with the installation, see Appendix G - Installation Troubleshooting, Page 99.

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Starting MicroWIN 2000

Windows 3.11

To run MicroWIN 2000, open the MWIN2000 group (if it's not already open) by double-clicking its icon in the Program Manager, then double-click the MWIN2000 icon in the group.

Windows 95

To run MicroWIN 2000, click the Start Button and then move up to Programs. In the Programs list, move the mouse to the Mwin2000 group and click on the MWIN2000 Item in this group.

Exiting MicroWIN 2000

To exit MicroWIN 2000 and return to Windows, select the Exit menu option from the File menu on any screen. This will display a dialog box making sure that quitting is the desired action. Clicking the OK button on this box will close down MicroWIN 2000 and stop it from communicating with dialers.

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Setup a Dialer to Talk to MicroWIN 2000

Dialer Firmware

Checking Dialer Firmware

Before MicroWIN 2000 will connect to an S1000 Dialer, the dialer must have the proper Firmware installed. The dialer Firmware Version needs to be 3.0 or later.

To find out the dialer’s firmware, connect to it with a normal touch-tone telephone. Press *000 at the local prompt and the dialer will respond with a system status message. Part of this message, right after speaking the system name, will be the current firmware version number. If it speaks version 2.3 or below, this dialer’s firmware will need to be upgraded.

Getting the Upgrade Firmware

MicroWIN 2000 comes with a set of chips to upgrade a dialer to v3.0. If more dialers need to be upgraded, contact the local representative and ask for the S1000 Upgrade to Version 3.0.

Upgrading the Firmware

The Firmware in the Microtel Series 1000 is contained in an integrated circuit chip on the circuit board. The following instructions will show how to replace this firmware, including disassembling the dialer.

Tools Required:

1. Phillips screwdriver

2. 1/4” Hex nut-driver

3. 3/16” Hex nut-driver

4. Small, standard screwdriver

5. Touch-tone phone (for testing, configuration)

Procedure:

1. Turn OFF the power switch on the dialer.

2. Unplug printer cable, telephone LINE cable, local PHONE line, and the three (3) green terminal blocks that contain wires for the power and I/O Modules.

3. Remove the two (2) 3/16” HEX bolts on either side of the 9-pin D-SUB Printer Connector.

4. Unscrew the four (4) corner screws on the metal top cover. Then, remove this cover.

5. Remove the (5) 1/4” HEX standoffs (one in each corner and one in the middle).

6. The two circuit boards are connected through the single, double row, 50-pin connector on the left-hand side of the assembly. Hold the bottom circuit board while gently unplugging the top circuit board from it.

7. After unplugging the boards, look at the bottom circuit board. At the top of this board, you will see 4 (or 5) integrated chips. From left to right, these locations are labeled U1, U7, U15,

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U13, U14. These labels are on the printed circuit board. The locations that are going to be

swapped are U1, U7, and U14.

Using a small standard screwdriver, gently pry the chips from the sockets U1 and U7. Try not to bend the chip pins. If there is a chip in U14, remove this chip also.

8. Before inserting the new chips, make sure that the chips are inserted with the NOTCH

TOWARD THE TOP. If inserted backwards, the chips will be destroyed when power is turned on.

For each of these three sockets, gently press the proper chip into its proper socket, being careful not to bend the chips pins. The chip’s socket position (U1 + U7) will be on the chip’s label. The U14 chip will be the unlabeled chip. When finished, inspect each chip to verify that all of the chip leads are properly inserted into the socket.

9. Once all three chips are in place, reassemble the dialer following this procedure in reverse from procedure 6 above. Tighten only enough to compress the lock-washers at each point.

10. Before re-applying power to the dialer, plug in a touch-tone phone into the phone jack and take the phone off hook.

11. Re-apply power to the dialer and turn the power switch to the ON Position. Once the unit finishes its start-up, it should respond “System Ready.” Press the “#” key on the phone. The dialer should once again respond, “System Ready.” The dialer is again operational. The Power/Fault light will be at 50/50 indicating an alarm condition. This is normal.

12. Now that the system is responding, reinitialize the system data. Type in the following commands. If you think an error was made in typing one of these commands, press the “#” key and reenter this command. **009001973, **009102846, **009200534.

13. To finish up, turn the power on the dialer OFF. Wait for about 20 seconds and then turn the power back ON. The system Power/Fault light should now be at a constant flicker.

Note: When any new version of firmware is installed, you must initialize the System, Phone, and I/O Default Data as stated above in order to prevent unpredictable results, even if after installation the system appears to be operating correctly.

If you should need additional support, please contact Microtel.

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Dialer Configuration Programming

The following information explains all that is needed to configure an S1000 to communicate with a MicroWIN 2000 System.

Configuration for Connecting Locally to a Dialer

Connect the computer COM Port to the dialer Printer Port with a standard serial cable. Do Not use a Null Modem Cable. Remember this COM Port number. The COM Port will have to be configured in MicroWIN 2000 for the connection to be completed (See section Setting Up COM Ports, Page 13).

If this dialer has been setup to print to a local printer, the Printer Port setting will need to be changed. Type the command *059 to the dialer. If it says “Printing Enabled”, the port setting will need to be disabled by typing **0590.

Modem Calls to the Dialer From a MicroWIN 2000 System

If the dialer will answer any calls from a MicroWIN 2000 System, the dialer will need to be put in Data Answer Mode. Type the command *058 to listen to the current Answer Mode. It will either read back “Data Mode Enabled” or “Data Mode Disabled”. The Data Mode will need to be Enabled. To enable it, type the command **0581. This will allow the dialer to answer as a modem (a MicroWIN 2000 call-in).

Even with the Data Mode Enabled, a user can still make a Voice call-in to the system. While in Data Mode, the dialer will first try to answer a call-in as a modem (i.e. the dialer will output an answer carrier tone). If it wasn’t able to connect to a modem after about 10 seconds, it will assume that a person has called it and speak as if Data Mode was Disabled.

Dialer Calling Out to a MicroWIN 2000 System

If you want a particular dialer to call a MicroWIN 2000 System to report some alarm condition, a special telephone escape sequence will need to be added to the telephone number. The escape sequence is *990. This code should be placed at the beginning of the telephone number. It will be needed in order for the dialer to know that it is calling a MicroWIN 2000 System. If it is not added, it will try and talk in voice to your computer’s modem, which will Not work.

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Setup MicroWIN 2000 to Talk to a Dialer

Setting Up Dialer Entries

The Setup MicroWIN Entries form shows all the entries that have been entered into the system. This form allows a user to add new entries, delete current entries, and modify existing entries.

Each Entry can be considered an association with a dialer in the field. Each one contains certain dialing parameters and a configuration that is individual to itself.

Creating A New Dialer Entry

When a new dialer is to be added to the MicroWIN 2000 system, an entry will need to be created to be associated with it. Click on the button labeled New. It will show the Edit New Entry form for this newly created entry.

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Name

This is the Entry’s Name. It must be unique. If it is not, it will show a prompt saying that the name must be changed before it is able to save the entry. If the name is blank or is still ‘Default’, it will say that it must be changed to a legal name.

Number This field contains the phone number that will be called when MicroWIN 2000 connects remotely to this entry’s dialer. If the dialer is currently being used locally, don’t worry about this until the remote location phone number is known.

Automatic Callouts MicroWIN 2000 can be setup to automatically call up its setup entries and receive data from them. There are two types of automatic call-outs: Automatic Snapshots and Automatic Archives.

When at least one of these is enabled, you will see this displayed:

When both are disabled, you will see this displayed:

Do Initial Poll Callout When MicroWIN 2000 is put into Automatic Polling Mode, all entries enabled to make automatic call-outs will start a countdown timer to call after this time interval has expired. If this Do Initial Poll Callout switch is marked, this entry will also be scheduled to call-out to retrieve data now while also counting down for the next time to callout.

Automatic Snapshots This switch allows the user to enable or disable the Automatic Snapshots for an entry. When MicroWIN 2000 is in Automatic Polling Mode, all entries that are enabled for Automatic Snapshots will be called every specified time interval (Default: Every 60 Minutes). When an Automatic Snapshot is ready to be made, MicroWIN 2000 connects to this entry’s dialer if not already connected. It then records a status snapshot (See section Snapshot Menu, Page 60). After it is finished, if no other transfer actions are currently set (See section Transferring Information

With a Dialer, Page 57), MicroWIN 2000 will then disconnect from the dialer.

Automatic Archives

This switch allows the user to enable or disable the Automatic Archives for an entry. When MicroWIN 2000 is in Automatic Polling Mode, all entries that are enabled for Automatic Archives will be called every specified time interval (Default: Every 60 Minutes). When an Automatic Archive is ready to be made, MicroWIN 2000 connects to this entry’s dialer if not already connected. It then records all the archive data from the dialer that hasn’t been received yet (See section Archive Records Menu, Page 65). After it is finished, if no other transfer actions are

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currently set (See section Transferring Information With a Dialer, Page 57), MicroWIN 2000 will then disconnect from the dialer.

Automatically Acknowledging Dialer Alarms Each entry can be setup to acknowledge specific alarms that are on the dialer. If a marked channel is in alarm when MicroWIN 2000 connects to it, the dialer will be sent the command to acknowledge this alarm. Calendar Call At Time Alarms from a dialer can also be acknowledged by having the

Auto Ack Calendar Call At Time Alarms box marked.

Edit Dialer Configuration

MicroWIN 2000 can be used to either configure an S1000 dialer or to view its configuration. To edit an entry’s current configuration settings, click on the Edit Dialer Configuration button. This will allow the user to view and change the entry’s current configuration (See section Edit a Dialer Configuration, Page 70). Editing this information has Not changed this entry’s dialer in any way. This configuration will have to be manually sent to the dialer before any changes actually occur on the dialer (See section Transferring Information With a Dialer, Page 57).

Save Entry Click the button Save to store the new entry in the database.

Cancel Entry Click the button Cancel to not add the new entry in the database.

Edit An Existing Entry

To edit an existing entry’s information, select that entry in the list of entries and click the button labeled Edit.

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Here, an entry’s name, telephone number and all other parameters can be changed. See section Creating A New Dialer Entry, Page 11 for details about these parameters.

Copying An Entry

When an entry is copied, the new entry will be a duplicate of the original except that the new entry’s name will contain a ‘-’ and a number afterwards to make this name unique.

Copying an entry will also copy the dialer configuration along with it. A good way of configuring multiple dialers with similar configurations is by making a dialer configuration template and then copying this entry template whenever another similar dialer is needed.

Deleting An Entry

When an entry is no longer needed, simply select this dialer in the entry selection box and click on Delete.

An entry that is currently connected will not be able to be deleted.

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Setting Up COM Ports

While not editing an Entry’s Setup or Configuration, the MicroWIN 2000 COM Port Setup can be edited by clicking on the Form Bar Option Setup and then Clicking Ports.

TIP -

Pressing F5 from most Runtime Forms will display the Setup COM Port Form.

COM Port Number COM Ports 1-4 correspond to the 4 computer ports on your computer. Most computers have at least COM1 and COM2. To show another COM Port’s settings, click the button next to the COM Port Number. It will update the screen with the new COM Port’s settings. Before switching to a new COM Port, if any of the current COM Port settings have been changed, it will ask if these changes should be made permanent before continuing on.

Modem Baud Rate 300, 1200, 2400. These indicate the speeds the Modem should call out at. Unless there is trouble connecting at 2400 baud, always select to connect at this speed. If problems do arise when connecting at 2400 and 1200 baud, connect at 300. The connecting problems should go away.

When connecting Locally, the port always connects at 9600. This Baud Rate field is ignored.

COM Port Type None, Modem, Local. This tells MicroWIN how to use a COM Port.

None: Do not use this port. This allows other programs to use this Port simultaneously while

MicroWIN 2000 running.

Modem: This port will be used as a modem. When any calls are scheduled to be made to a dialer,

MicroWIN 2000 checks for the next available Modem COM Port. Once one is available, the

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modem is initialized with the Modem Initialization Strings and the callout is made. To make the callout, the Modem Dial String is used to prefix the telephone number so the modem will know how to dial out to this number.

After the modem disconnects from the dialer, it is made available for any other scheduled callouts. If need be, the Modem Hangup String is used to try and disconnect the modem from the dialer.

Local: This port will be used to communicate to a dialer’s Printer Port using a standard serial

cable. A dialer hooked to a port will be connected to when a user tells the connection to occur.

COM Port Direction InOut, In, Out, On Demand. This specifies how the port should be used.

InOut: Used for Modem Callouts and will accept dialer call-ins.

In: Only accepts dialer call-ins. No callouts will be made with this port.

Out: Only makes callouts. No dialer call-ins will be accepted.

On Demand: Only will callout when a user requested callout is to be made. No call-ins will be

accepted.

Modem Strings These options are here because not all modems act the same or are programmed the same. If problems occur with a modem, entering the appropriate modem strings should fix these. The following also show the defaults which will work for most modems.

The Init Strings are sent to the modem before an actual callout is made. Each command expects an OK from the modem before continuing on.

Init String 1: Default: AT&F&C1 Init String 2: Default: <Blank> Init String 3: Default: <Blank>

The Dial String is sent to the modem appended with the phone number that is getting called. The default is ATDT.

The Answer String is sent to the modem when MicroWIN 2000 senses that the phone is ringing. It causes the modem to answer the phone. The default is ATA.

The Hangup String is sent to the modem when a normal drop in DTR doesn’t hang the modem and dialer up. Initially, the string ‘+++’ is sent and then the Hangup String. The default is ATH.

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Time to Wait For Connect

When a callout is made, the modem picks up, dials the number and waits for an answer. This setting is the amount of time to wait for this answer.

Some modems will time out and hangup if no connect is found after some period of time. If this needs to be extended, see your modem manual for details.

Avoid COM Port Conflicts

Remember that when MicroWIN 2000 is using a COM Port, make sure that other programs are NOT setup to use them. Having multiple programs using the same COM Ports at the same time could cause conflicts which may have undesirable effects.

This system will run concurrently with other software. Software that may cause conflicts with MicroWIN 2000 could be other communication software. A conflict could arise when more than one program tries to use the same COM Port. For example, when an internet browser tries to use the same modem that is used by MicroWIN 2000, a port conflict will arise.

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Quick Starts For MicroWIN 2000

This section will help get a MicroWIN 2000 system up and running quickly. However, it is no substitute for reading the rest of the manual. People in charge of maintaining the system should read the entire manual to get full use of MicroWIN 2000.

When working through this manual, it is best to have MicroWIN 2000 running to follow along with. The manual presentation is given in an order such that moving linearly from section to section will provide building blocks on what will come next.

Getting an Administrator Started

For this brief overview, let’s connect MicroWIN 2000 to one locally placed S1000 Dialer. This will show how to:

• add a new dialer entry to the system

• tell MicroWIN 2000 what COM Port to use

• connect locally to this dialer and see its current status

• disconnect from this dialer

What is needed:

• An available computer COM Port (1, 2, 3, or 4). Make a note of this COM Port number.

• An S1000 that has version 3.0 firmware (See section Dialer Firmware, Page 6 for details).

• A standard RS232 Serial Cable (NOT Null Modem) connected from the Printer Port on the

S1000 to the computer’s free COM Port.

Add a New Dialer Entry

Now, run MicroWIN 2000. When it starts up, the Setup MicroWIN Entries form will be displayed.

A Dialer Entry is an association from your computer to an S1000 Dialer. Each dialer will have its own entry. Any number of entries can be in the system. Entries can easily be Viewed, Added, and Deleted as the need arises.

Before anything else, let’s create a New Entry.

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On this Setup MicroWIN Entries form (shown above), click on the button labeled New. This tells MicroWIN 2000 that the user wishes to add an entry to the system. The form will change to the Edit New Entry form (shown below).

Each entry must have a unique name. When trying to save an entry, if this entry’s name isn’t unique, still ‘Default’ or is blank, MicroWIN 2000 will point out that the name will have to be changed before saving the entry.

Each entry also contains a telephone number of its associated dialer so MicroWIN knows where to call when trying to connect. If connecting locally, this phone number isn’t required.

Automatic Polling Information MicroWIN 2000 has two main modes of operation: Manual Polling Mode and Automatic Polling Mode. In Manual Polling Mode, all actions are done by a user. In Automatic Polling Mode, entries can be enabled to automatically call its associated dialer and record both snapshot

and archive information from the S1000 Dialer. These settings are on this Edit Entry form (shown above). See section Setting Up Dialer Entries, Page 9 for more details.

Automatically Acknowledge Dialer Alarms Within MicroWIN 2000

Also on this Edit Entry form are the settings to automatically acknowledge specific dialer alarms. Whenever this entry connects to its associated dialer, this entry will automatically acknowledge those alarms that have been marked as such. See section Setting Up Dialer Entries, Page 9 for more details.

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When finished editing the New Entry, click the button labeled Save to save this entry. The current form will change back to the Setup Entries form. The new entry will be listed in the entry box.

If this or any other entry needs to be changed, just select this entry from the Entry Names list and click the button labeled Edit Setup.

Set Up COM Port

Now that an entry is setup, the next task is to setup the COM Port to connect up to the dialer. From the Setup MicroWIN Entries form, click on the menu option Setup and select the menu option Ports.

MicroWIN 2000 can control up to 4 COM Ports. Each port can be set to either connect locally (Local), connect remotely (Modem), or set as unused (None).

Move to the COM Port that will be used to connect with. In the upper left corner of this form, there is a field labeled COM #. This tells which COM Port Settings that are currently being viewed (1 through 4). Move to the desired COM Port by clicking on the little button next to this COM Port Number.

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Once on the correct COM Port, look at the selection COM Type in the upper right corner. The default is None. Change this selection by clicking on the down arrow and selecting Local.

To save this COM Port change, click on the OK button. The Setup MicroWIN Entries form will again be displayed.

Connect the Dialer to the Computer

If this hasn’t already been done, take the RS232 serial cable and connect it from your Computer COM Port that was just configured to the S1000’s Printer Port.

To review what has been done so far:

• A Dialer Entry was created that will be used to connect to the S1000 Dialer.

• The COM Port was setup that will be used to connect to the S1000 Dialer.

• A dialer has been connected to the setup COM Port.

Connecting Locally

MicroWIN 2000 is now ready to communicate with the dialer. Once the entry and dialer are connected, the user will have the ability to view realtime status information of the dialer, record this status information to the database for later retrieval, change the state of the dialer’s outputs, retrieve dialer archives, etc.

Move to the Realtime Data form by clicking on the button at the bottom labeled Realtime. The Realtime Data form will display this dialer’s realtime data once it is connected. All that is left to be done is to tell MicroWIN 2000 to connect.

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The top of this menu contains information about this entry. It shows alarm information, connection information, etc. For a detailed explanation, see section Top Of Runtime Menus, Page 50.

There is a set of buttons on the upper right hand side that are used to connect/disconnect an entry with its dialer.

Click on the button labeled Local. This will bring up a dialog box that will ask for which COM Port to use. This dialog box shows what COM Ports are currently setup and which are in use. Choose the COM Port that was previously setup to use by clicking on the small box to the right of the desired COM Port with the Port Status of Local.

Once a COM Port is selected, communications will commence. If all has been properly setup, the picture in the upper right hand corner will read CONNECTED and after a little handshaking, the dialer’s realtime status information will start being displayed and will update every 1 to 2 seconds. See Appendix E: Dialer Channel Information, Page 95 for more information about the Realtime Data.

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If a problem occurs while connecting or a dialer alarm condition is present once connected, an alarm signal may be sounded. To silence this alarm, click on the Silence button above Alarm Condition picture.

For more information about specific alarm conditions that may occur while connected, read section Entry’s Current Alarm Condition, Page 50.

Disconnect From Dialer

To Disconnect from this dialer, click on the button labeled Disconnect. After a little handshaking, the entry and dialer will be disconnected and the COM Port will go back to being unused.

Connecting Remotely

The following will now give a brief description of how to connect remotely. First, there will need to be a dialer that is ready to be connected to remotely (See section Setup a

Dialer to Talk to MicroWIN 2000, Page 6). The process will be very similar to connecting locally except for the following differences.

Move to the Setup COM Ports form again by clicking on the menu option Setup and clicking on the selection Ports. Change to the port that has a modem connected to it and change the COM Type to be a Modem. Then Save the port changes.

Change forms back to Setup Entries by clicking on the menu option Setup and clicking on the selection Entries.

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On the Setup MicroWIN Entries form, either create a new entry or edit the entry that will be used to connect remotely. While editing this entry, type in the telephone number of the dialer that will be connected to.

Once finished typing in the telephone number, Save the changes.

Then, move back to the Realtime Data form. This time, when connecting to this entry’s dialer, click on the button labeled Modem. Once clicked, MicroWIN 2000 will automatically connect this entry to the first unused COM Port set up as a Modem.

If all has been properly setup, the picture in the upper right hand corner will read CALLING. Once the dialer answers and they connect, this picture will read CONNECTED and after a little handshaking, the dialer’s realtime status information will be displayed and will update every 1 to 3 seconds. See Appendix E: Dialer Channel Information, Page 95 for more information about the Realtime Data.

To Disconnect from this dialer, click on the button labeled Disconnect. After a little handshaking, the entry and dialer will be disconnected and the COM Port will go back to being unused.

For more information about specific alarm conditions that may occur while connected, read section Entry’s Current Alarm Condition, Page 50.

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Getting A New User Started

This will help the user look in the right direction for a place to get started. It is a very basic overview. Please have all new users of this software read this section completely while they are first using the system.

Using The System

MicroWIN 2000 is a software program that is used to communicate with one or more Microtel S1000 Alarm Dialers. It gives the user easy access to certain aspects of the dialers’ operations. It can be used to view, record and print a dialer’s current status information. It can also be used to perform little tasks like acknowledging alarms, changing analog and digital output states, and clearing a specified channel’s counter values.

MicroWIN 2000 also gives the user access to a dialer’s Archiving capability. A dialer can be setup to archive certain events for specified channels. These archives give the user a history of events of what has previously occurred at your sight. While connected to a dialer, the user has the ability to retrieve, view and print these Dialer Archives.

On-line Help (Windows 95)

If something is ever not clear, press F1 for the On-line Help System. This is a good place to start looking for an answer to a question.

Menu Bar Options

These are located on the top of a form right under the title bar. The following are brief descriptions of what they are for.

File - When a user wishes to Exit MicroWIN 2000, click on File then option Exit. This will

prompt the user by asking if Exiting is the desired action. Clicking OK will close down MicroWIN 2000.

Note: If you Exit MicroWIN 2000, the system will not be able to communicate with your dialers until the next time it is run.

Talk to a supervisor before Exiting this software. PLEASE NOTE: Exit MicroWIN 2000 before turning off power to your computer.

Problems could arise if this is not done.

View - Switching to different forms can be done by using this View Menu Option. After clicking

on View, select the desired form to change to by clicking on that option in the list.

Setup - When it is time to edit the COM Port settings, edit the System Voices, or

add/edit/configure a dialer entry, click on this tab. The following are some of the possible options: Entries, Ports, Voices. Clicking Entries (or pressing F4) will display the Setting Up Dialer Entries form (Page 9). Clicking Ports (or F5) will display the Setting Up COM Port form (Page 13). Clicking Voices (or F6) will display the Edit Voices form (Page 41).

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Help (F1)- If something is not clear, use these Help options to have a look at the On-line Help

System. If something is not clear on a particular form, press the F1 Key. All forms have

context sensitive help that will try and help with what is currently being displayed.

Note: This will only work in Windows 95 and above.

Movement Buttons

These buttons that are located on the bottom of most runtime forms. They are there to help the user move from form to form. Just click the appropriate button and you will move to that form. They perform the same actions as the View Menu Options.

Where to Look From Here

This section is a very basic way of learning how to get around. To learn some of the main features of MicroWIN 2000, read on. Start with the sections Getting an Administrator Started (Page 16), Overview of Collecting Realtime Data (Page 25), and Overview of Collecting Archives (Page 30). These sections give an overview of how to edit an entry, connect to this entry’s associated dialer, and receive information from this dialer.

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Overview of Collecting Realtime Data

This section will briefly go over how to connect to an S1000 Dialer. It will give methods for how to create a new entry, connect this entry to its dialer, and get data stored from this entry’s dialer.

This section assumes that the section Setting Up a Dialer to Talk to MicroWIN 2000, Page 6 has been read. This section also assumes that the sections Setting Up Dialer Entries, Page 9 and Setting Up COM Ports, Page 13 have also been read. If any questions arise while reading this section, please refer to these sections.

Adding a New Dialer to an Existing System

For the new dialer to be added to the system, determine if it will be connected up locally or remotely and set it up accordingly.

Since this MicroWIN 2000 System is already setup to connect to other dialers, then the COM Ports should already be pretty much setup from before. If the COM Ports are not currently setup, see the section Setting Up COM Ports, Page 13 to setup the computer’s COM Ports.

From here, it is assumed that the MicroWIN 2000 System is ready to have a new entry added to it.

With MicroWIN 2000 running, move to the Setup MicroWIN Entries form. A list of the entries that are currently in the system will be displayed.

Click the New button so that a new entry will be added to the system. Edit its parameters (Name, Phone Number, etc.) and then Save it to the system.

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The entry named Newly Added Entry is now ready to be used to connect with.

Connect MicroWIN 2000 to this New Dialer

Move to the Realtime Data form by clicking on the button at the bottom labeled Realtime. Once the current entry is connected to its associated dialer, the Realtime Data form will display this dialer’s realtime data. Now, all that is left to be done is to tell MicroWIN 2000 to connect.

The top of this form contains information about this entry. It tells you alarm information, connection information, etc. For a detailed explanation, see section Top Of Runtime Forms.

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There is a set of buttons on the upper right hand side that are used to connect/disconnect an entry with its dialer.

Depending on the method of connecting to the dialer, click the appropriate button.

If the method of connecting is by modem, click on the Modem button. This will schedule the current entry to make a callout to the next available COM Port setup as an outgoing Modem.

If the dialer is connected directly to the computer COM Port, click on the Local button. This will bring up a dialog box that will ask for which COM Port to use. This dialog box will show which COM Ports are currently setup and which are in use. Choose the COM Port that has previously been setup to be Local by clicking on the small box to the right of the desired COM Port.

After choosing the connection type, communications will commence. If all has been properly setup, the picture in the upper right hand corner will read CONNECTED and after a little handshaking, the dialer’s realtime status information will start being displayed and will update every 1 to 3 seconds.

For more information about specific alarm conditions that may occur while connected, read the section Entry’s Current Alarm Condition, Page 50.

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Store and Review Realtime Data From the Dialer

While connected to the dialer, the Realtime Data form will update with the current status of the dialer. This Realtime information seen here can be recorded to MicroWIN’s database in the form of a Snapshot. Each snapshot represents a moment in time on the dialer.

Recording this information is easy. Simply press the Snapshot button in the transfer buttons. When it completes its action, the button it will uncheck itself and the a snapshot will be recorded to the database.

Once MicroWIN 2000 has recorded one or more snapshots for this entry, move to the Snapshot Menu by clicking on the Snapshot Menu button at the bottom of the form.

The Snapshot Menu will show all the snapshots that are currently stored in the database for this entry.

Whenever a new snapshot is taken, it will be stored into the Unselected Snapshots list. A user can select either a particular snapshot or a list of snapshots to view, print, or even delete. To select a snapshot, double-click the time-stamp of the desired snapshot in the Unselected

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Snapshots list. This Snapshot will be moved to the Selected Snapshots list. To unselect a

particular snapshot, double-click a selected Snapshot and it will unselect it.

To just select all snapshots, click the select all button.

To just unselect all snapshots, click the unselect all button.

Select the Snapshots that you wish to view, and click on the button labeled View. This will display the Snapshot Data form.

The Snapshot Data form displays the recorded information from the dialer at the time the snapshot was taken.

All the snapshots that were previously selected will now be viewable by just selecting the desired snapshot time-stamp. Another way of moving from snapshot to snapshot is by using the navigation arrows at the bottom left of the form. For more details of this Realtime Data, see Appendix E: Dialer Channel Information, Page 95.

This has been a brief overview in adding a new entry and having it do some data collection.

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Overview of Collecting Archives

This section will go over how to setup archiving on an S1000 dialer. It will show how to setup the archiving configuration, how to send it to the dialer, and how to receive previously archived data from the S1000 dialer. This downloaded archive data will then be discussed in detail to give a full understanding of all the information that a dialer will archive.

This section assumes that MicroWIN 2000 has been setup properly so that an entry can connect to its associated dialer. If any connection problems arise while performing these actions, please refer to the sections on setting up MicroWIN 2000 and the Dialer to talk to one another.

Setup the Archiving Configuration

With MicroWIN 2000 running, move to the Setup MicroWIN Entries form. A list of the entries that are currently in the system will be displayed.

Highlight the entry that is to be configured with archiving. In this example, West Judge Perez Lift Station will be configured. Click on the Edit button to bring up the Edit MicroWIN Entry form for this entry.

To setup the configuration for this entry’s associated dialer, click the Edit Dialer Configuration button near the bottom of this form.

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The Edit Entry Configuration form will be displayed. On this menu, click the Archiving Setup button.

This will display the Archive Menu.

This form allows all information about a dialer’s archiving to be configured. The following is a full description of archiving.

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What is Archiving?

Archiving is the ability to collect specific events as they occur. This data can later be used to keep past records of alarm conditions, flow readings, tank levels, or anything that can be monitored.

While the dialer is monitoring events in the field, archiving can be used to take out the guess work of what is actually happening, even when there isn’t anyone at the sight monitoring how the system is actually working. A past history of events will be recorded by the dialer and can later be transferred to MicroWIN 2000. Once in MicroWIN 2000, the data can be reviewed, printed, etc.

What is an Archive?

An archive is a recorded event that has previously occurred. Each archive is time stamped and stored along with pertinent information to tell what caused the event. All channel events contain the channel’s current status to show what the current monitored condition was when the archive event took place.

The following picture shows the current settings of how a particular channel will archive its data.

Max Archives

This is the total number of archives that this channel has been setup to archive. This number will be between 0 to 4500. The total number of stored archiving records on the dialer is 4500. These records can be divided in any way among the 9 channels on the dialer. To change the number of archives, just click on the button for the desired channel.

Then, either type in the number of archives that will be used for this channel or drag the scroll bar to the desired amount. The High amount will be the number of archive records that are left to be distributed to this channel. Once done, click OK to approve the change or click Cancel to cancel the change.

At the bottom of the Max Archives column, there is a current count of the Total Archives Assigned and Unassigned. The Max total number of archives is 4500.

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Types of Archiving

There are two types of archiving: Status and Time Based Archiving. The Enabling/Disabling of each type will give the user a different set of archives.

Status Archiving

When Enabled, each time a channel status event occurs, a time stamped archive event will be recorded into the dialer’s memory. These events include a state change (open to closed), an alarm status change (from out of alarm to into alarm), and an acknowledgement of an alarm.

This is a useful type of archiving when all the operator is concerned with is finding out when certain events occur. For example, finding out when and how long a pump motor has run, or determining when and how often a tank is being filled/emptied.

Time Archiving When Enabled, a channel’s status events will be recorded at some time interval (See Archive Interval below). Two types of events will be recorded: First Time Archive and subsequent Time Archives. The First Time Event shows when the channel first started recording the information for

the channel using Time Archiving. Each subsequent Time Event tells when the next Time Based Archive was taken.

This is useful when monitoring a tank level, temperature, flow rate, or anything that is measured with a 4-20mA signal, 0-5v AC signal, etc. For example, recording a tank level every 5 to 15 minutes and determining how fast it fills/empties.

Archive Interval: Days:Hours:Minutes

Used as the time frame for Time Archiving. This interval is the rate at which the Time Archiving will take place. When Time Archiving is first setup, this time interval will be used to determine when the First Time Archive will take place. The dialer will try and make each archive based on the top of a minute. Also, if the time interval is some multiple of an hour, it will setup the archives to a time frame that will record archives using this association.

Okay…What was just said? If the interval is 15 minutes and the current time is 9:35, it will record its first Archive at 9:45, then 10:00, 10:15, 10:30, etc. If the interval is 30 minutes and the current time is 9:35, it will record its first Archive at 10:00, then 10:30, 11:00, 11:30, etc. If the interval is 6 minutes and the current time is 9:35, it will record its first Archive at 9:36, then 9:42, 9:48, 9:54, 10:00, etc.

If the time interval is not a multiple of an hour, it will determine the best time to start recording and go from there.

To Edit the Archive Interval, click on the small button to the right of the desired channel’s current Archive Interval. Change the interval to the desired number of days, hours, and minutes. To change all channel’s Archive Time Intervals, select the Change All before clicking OK.

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Master Archiving Enable Switch

For any automatic Archiving to occur, Status or Time Based Archiving, the Master Archiving switch will need to be enabled. This gives the user a way to disable a dialer’s archiving without clearing out the dialer’s archive memory.

Initialize Archiving When I Send Configuration

When this is marked and the archive configuration is sent, all archived data that is currently on the dialer will be deleted. It will start a new archive with the current configuration settings. This is recommended for new systems.

What Happens When an Archive Configuration is Sent Without This Initialize Archiving marked?

If this is not marked and the archive configuration is sent, all channels whose archiving information hasn’t changed will not be affected and will continue to archive as normal.

If a channel’s archive settings has changed, particular events will occur to keep the dialer archiving in line.

Max Archives Changes If the Max Archives for a channel goes up, this channel will be able to record more records than before. The records that are currently recorded will not be affected.

If the Max Archives goes down, this channel will only keep the newest archives to fill in the new channel archive size. The rest of the archives will be deleted.

Status or Time Archiving Changes Enable Status

If either changes the Enable Status, an archive will be recorded specifying what has changed.

If Time Archiving is now Enabled or Time Interval has changed, it will start again with another First Time Archive.

Saving the Changes to Archiving

After all the Archiving information is setup as desired, click on the file menu and click on the Save Configuration menu option. This will save the changes that have been made to the archiving setup and move back to the Edit MicroWIN Entry form.

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Click on the Save button to finish setting up this entry.

Send the Archiving Configuration to the Dialer

To send the archive configuration to the dialer, move to the Realtime Data form: click the Realtime button on the Setup MicroWIN Entries form.

The information that is going to be sent is a part of the current entry’s dialer configuration. On the Realtime Data form, the way to tell MicroWIN 2000 to communicate specific information to a dialer is by selecting the desired information to transfer.

Connect to the Dialer

Depending on the method of connecting to the dialer, click the appropriate button. If the method of connecting is by modem, click on the Modem button. This will schedule the

current entry to make a callout to the next available COM Port setup as an outgoing Modem. If the dialer is connected directly to the computer COM Port, click on the Local button. This will

bring up a dialog box that will ask for which COM Port to use. This dialog box will show which COM Ports are currently setup and which are in use. Choose the COM Port that has previously been setup to be Local by clicking on the small box to the right of the desired COM Port.

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If all has been properly setup, the picture in the upper right hand corner will read CONNECTED and after a little handshaking, the dialer’s realtime status information will start being displayed and will update every 1 to 3 seconds.

For more information about specific alarm conditions that may occur while connected, read the section Entry’s Current Alarm Condition, Page 50.

Transfer the Archive Configuration

Once properly connected, look down at the transfer information.

Click on the Send Config button. The Send/Receive Menu will be displayed.

This menu shows all the configuration data that will be sent to the S1000. To the right of the label Send Selection, click the None button to unselect all the configuration settings. Then, click on the Archive Info selection to mark this as the only data to send. Click on the button Send.

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At this point, the Realtime Data menu will be displayed again with the Send Config selection marked.

The archiving setup will now be transferred to the dialer.

To see the current status of the transfer, look at the Status box in the upper left corner. It will show detailed information about what is being transferred. Once the transfer is complete, the Send Config button will unmark itself.

Once this data has been sent, the dialer will start archiving as was configured.

Receiving Archives From the Dialer

To receive archives from the dialer, move to the Archive Transfer Menu: click the Archive Menu button on the Realtime Data form.

The Archive Transfer Menu shows the current archiving status for an entry while connected to its dialer.

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It also shows the number records have been received from the dialer to MicroWIN 2000.

The above example shows current archiving information about each channel. It shows that channel 1, named Pump Fail, has been setup to record a total of 400 archives. The channel has currently recorded 7 of these archives. When all 400 archives get recorded for this channel, any new records will overwrite this channels’ oldest recorded archives, i.e. only the newest 400 archives will be stored for this channel. 0 archives have been received from this channel while 7 archives could still be received. The last time an archive was recorded for this channel on the dialer was 4/20/98 2:21:12 PM.

See section Archive Menu, Page 63 for a detailed description of each of these fields.

There are two ways to receive archives from the dialer: either for a specific channel or for all the channels. To receive archives for all the channels, click on the Transfer Archives button at the bottom right of the menu.

When clicked, notice that all the boxes in the Receive Stored Dialer Archives column will become marked. The archives will then be transferred to MicroWIN 2000. While the records are being received, the View Archives number and the Receive Stored Dialer Archives number will update appropriately. When a channel has finished receiving its records, it will unmark this particular channel and move on to the next channel.

The other way to receive archives is by receiving only a particular channel’s archives. This is done by clicking the Receive Stored Dialer Archives button for the particular channel. Note that this will only work when the entry is connected to its dialer.

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When clicked, this channel’s archives will be transferred to MicroWIN 2000. While the records are being received, the View Archives number and the Receive Stored Dialer Archives number will update appropriately. When this channel has finished receiving its records, it will unmark this particular channel.

If more than one channel is marked to receive archives, it will transfer the lower numbered channel first and then move on to the remaining channels.

To cancel a channel from receiving archives, click on the Receive Stored Dialer Archives button for the marked channel. The channel will become unmarked and the transfer will be halted.

Review the Received Archives

Now that the archives have been received from the dialer, the last step in this overview of collecting archives is to view these received archives. Move to the Archive Records Menu by clicking on the View Archives button for the desired channel.

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The Archive Records Menu displays the archives for a particular channel.

While on this menu, the user can easily view all the archives that have been recorded for a particular channel. To change the current channel viewed, select a new channel in the drop down box labeled Channel #. To view a different set of archives based on type of archive, mark the desired options in the Select Viewed Archives select box. To view a different set of archives based on when the archive was recorded, change the Time Frame option.

The main part of this menu contains the archives. This is the data that has been recorded by the dialer and transfered to MicroWIN 2000.

To scroll up and down the current list of archives, use the arrows on the right of the archive data.

For a detailed description of all the features of this menu, see section Archive Records Menu, Page

65.

For a detailed list of the different archive types, see Appendix F: Archive Reasons, Page 97.

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MicroWIN 2000 System Features

The following four sections will talk in detail about different parts of MicroWIN 2000. These sections will explain the Sound System, Automatic/Manual Polling Modes, Using the Runtime Forms, and Editing a Dialer Configuration. They go into detail on what means what.

These sections can be read in any order. They are more referential then instructional.

MicroWIN 2000 Sound System

This describes the MicroWIN 2000 Sound System. This will explain what actions start what sounds, how to change the default sounds, and how to enable only those sounds that are desired.

This Sound System allows a user to personalize all the sounds that occur in the system.

Sound System Voices

These are the different voices that are used in the system.

Program Startup – Plays when MicroWIN 2000 is run. Entry Connecting – Plays when an entry first connects to a COM Port to connect to the dialer. Connection Successful – Plays when an entry successfully connects to a dialer. Entry Connection Failure – Plays when an entry fails to connect to a dialer. Incoming Telephone Call – Plays when the phone line on a modem is ringing (In Polling Mode). Alarm Beep – While there is an unsilenced alarm, this will play every set interval. Initial Alarm Message – When a dialer that doesn’t have any alarms and a new alarm condition

occurs, this sound will play. After this plays, the Alarm Beep will play until it is either silenced or all the alarms on this dialer clear.

Program Termination – Plays when MicroWIN 2000 exits.

Editing Sound System Voices

From most of the Runtime Menus, go to the Setup menu option and click on the Voice option. (Pressing F6 will do the same).

This will display the Edit Voices form.

This form allows for easy programmability for all the system voices.

Voice

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This shows which of the Sound System Voices (described above) is currently being edited. To change the current edited voice, click on the down arrow for the Voice box and select the new voice to be edited. The rest of the form will update.

FileName

This is the filename of the wave file (.wav) that is played when this event occurs.

To change the wave file played, either just type in the new filename or click on the box next to it. This will display a browse dialog box to help select a new wave file.

Defaults

The voice information can easily be defaulted. To default the current selected Voice, click on the Edit Menu Option and click on Default Voice. To default all the voices, click on the Edit Menu Option and click on Default All Voices.

Enable Sound

Any of the sounds in the system can be Enabled or Disabled. If a particular sound is Disabled, it will not play when it is called for.

Play Sound

To hear the current wave sound, click on the Play button. If the computer that MicroWIN 2000 is running on can’t play wave files, a system beep will be sounded instead.

Close Down the Sound System Setup Click on the Close button to close the Edit Voices form.

For Administrators:

Once a Filename or Enabled value has been changed, it is a permanent change. Once all sounds have been setup as desired, it is a good idea to backup the voice data file. Open Windows Explorer and move to the MWIN2000 directory. Copy voice.dat to oldvoice.dat. To restore this backup, simply copy the oldvoice.dat back over the voice.dat file and restart MicroWIN 2000.

Note: If the computer that MicroWIN is running on doesn’t have the ability to play sound, it will play a system beep in place of the wave file.

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Polling Modes

Setup Entry Polling Information

Move to the Setup MicroWIN Entries form. This will show the current entries in the system.

Select the Entry whose Polling Information will be edited and click on Edit.

Automatic Callouts Each entry can be setup to automatically call up its associated dialer and receive realtime data from it. There are two types of automatic call-outs: Automatic Snapshots and Automatic Archives.

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When at least one of these is enabled, you will see this displayed:

When both are disabled, you will see this displayed:

Information With a Dialer, Page 57), MicroWIN 2000 will disconnect from the dialer.

Automatic Archives

Do Initial Poll Callout When MicroWIN 2000 is put into Automatic Polling Mode, all entries enabled to make automatic call-outs will start a countdown timer to call after this time interval has expired. If this Do Initial Poll Callout switch is marked, this entry will also be scheduled to call out to retrieve data now while also counting down for the next time to callout.

Save Entry Click the button Save to store these new settings in the database.

This will move back to the Edit MicroWIN Entries form.

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Click on Realtime button. On most of the Realtime forms, there is an easy way to Enable/Disable automatic Snapshots and Archives. At the top of the forms, there is a section labeled Automatic Callouts. Clicking on the small button for Snapshots or Archives will Enable/Disable this type of callout for this entry. This change will be stored in the database.

Changing the Current Polling Mode

From the Realtime Data form, click on the Setup menu and click on the Polling Mode option (or simply press F3).

This will show the Polling Mode Information form.

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This form provides another way to Enable/Disable automatic Snapshots and Archives for all the entries. Clicking on the small button for Snapshots or Archives will Enable/Disable this type of callout for the current entry. This change will be stored in the database.

If there are more entries then there are places on this form, click on the up/down arrows to show the rest of the entries.

Current Polling Mode

At the top of the Polling Mode Information form, notice the picture for the current Polling Mode. It will say that it is currently in Manual Polling Mode or Automatic Polling Mode.

Manual Polling Mode

When in Manual Polling Mode, all call outs will only be made by a user. No automatic call outs will occur. The COM Ports that aren’t currently active are Closed. No incoming phone calls to the system will be answered.

Automatic Polling Mode

When in Automatic Polling Mode, call outs can be made by either a user or automatically by MicroWIN 2000. The COM Ports that are setup as Modem that aren’t currently active will be Open. Incoming phone calls to the system will be answered only by those COM Ports setup as an Incoming Modem.

While in Automatic Mode, timers for each entry will be counting down till the next enabled Snapshot and/or Archive. When an entries timer expires, it will schedule this entry to callout and reset the timer to start counting down from the preset time interval for this entry (for example, callout every 60 Minutes and record a snapshot).

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Changing Polling Mode

In the lower left corner of the Polling Mode Information form, there is a button to click that will change the current Polling Mode.

Automatic Callouts Disabled for an Entry

When entering into Automatic Mode, if any entry is disabled from all automatic callouts, a Warning form will be displayed showing all the current entries that are disabled.

To enter Automatic Polling Mode, click the Continue button. To stay in Manual Polling Mode, click on Cancel.

With Initial Poll Callouts

If this is not marked, it will cancel all the initial poll callouts for the enabled entries. The first callout will be made once the automatic timer for an entry expires.

When exiting Automatic Mode, all automatic scheduled callouts will be canceled.

The current Polling Mode can also be changed on the Summary Page in the bottom row of buttons.

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Scheduled Poll Call outs

Whenever a modem callout is about to be made, the entry that will callout is scheduled for this callout. A list of entries that are scheduled to callout can be viewed from most of the Realtime forms. Click on the View menu and click on the Scheduled Callouts option (or simply press Ctrl+C).

This Callouts form (shown below) will display all entries that are scheduled to make callouts. Each scheduled entry will be displayed in a list describing when the callout was scheduled and whether it was scheduled automatically (Auto Poll) or by a user (User Poll).

Also, the number of callouts that are scheduled is displayed to the right of the Clear Scheduled Callouts box.

These call outs can be manually removed from being scheduled. At the bottom of the form, there is a box labeled Clear Scheduled Callouts. Here, the user can decide to remove either All

Callouts, All Automatic Scheduled Callouts, All User Scheduled Callouts, or just a Selected Individual Callout.

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Runtime Forms

The Runtime forms show the user information on connecting to a dialer.

Throughout these forms, remember that there is a notion of the Current Selected Entry. This is the entry that currently has the focus. As an example, look at the picture below. This shows that the current selected entry is West Judge Perez Lift Station. See Top of Runtime Forms below for more details.

Once a dialer has been entered into the system, MicroWIN 2000 can easily connect to this dialer to get information about what it is doing. It can be used to view, record, and print a dialer’s status information. It can also be used to perform little tasks like acknowledging alarms, changing analog and digital output states, and clearing a specified channel’s counter values.

These forms also give the user the ability to retrieve, view and print Dialer Archives. Dialer Archives are channel events that have been previously recorded into the memory of the dialer. Archives can be set up to record a channel’s Status Events and/or to log a channel’s status at some specified Time Interval. The recorded Status Event archives will provide detailed information about when specific status events have occurred. Time Interval Archives are used to record flow readings/tank levels at some specified time interval.

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The current entry can be selected from any of these forms by using the drop-down box on top of the form. The form will update appropriately.

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Top of Runtime Forms

Each of the Runtime forms displays the information concerning which dialer’s information is currently being viewed.

In the upper left, the user will see the Name and Telephone Number used to call this dialer for the Currently Selected Entry. All forms display information based on this current selected entry. This notion holds true throughout all forms in MicroWIN 2000. To change the current selected entry, just click on the drop-down box and choose another entry. This will update all the form information appropriately. There can be only one selected entry at time.

The Status field contains detailed information on the current status of the selected entry.

Silence

If some Alarm Condition is present, an alarm sound may be played. A quick way to silence the current alarm sounds is by clicking on the Silence button (See section MicroWIN 2000 Sound System, Page 41 for details about alarm sounds). If this entry currently has a COM Alarm, clicking this will display a dialog box that gives the user the option of clearing this alarm.

Entry’s Current Alarm Condition

This Alarm Condition shows the last known alarm state for the selected entry’s dialer. The following are the different alarm conditions.

For an Entry’s dialer, this is shown when:

(Green) No channel alarms exist. (Flashing Red) At least one Unacknowledged channel alarm exists. (Solid Red) All channel alarms that exist have been Acknowledged.

(Flashing Red) Communication Error. Problems trying to connect.

If the user wishes to clear a COM Error, clicking on the Silence button (see above) will display a dialog box that will allow the user to clear this alarm condition.

When a Entry hasn’t connected to its dialer yet, the default alarm condition is Normal.

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Clicking on the current alarm condition picture from any form will move to the Realtime Data form if not already there.

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Current Connected Status

To the right of the Entry’s Name, there is a box displaying the Current Connected State of the selected entry.

Waiting for a free Port to call out with Initializing the Modem on the Port Looking for the dialer connected to the Port Waiting for the dialer to answer the phone The dialer was properly connected to Searched for, but didn’t find a dialer to connect to Not currently connected to a port A transmission error has occurred

Enable/Disable Automatic Entry Callouts

Below the Current Connected State are two buttons where the user can enable or disable the automatic data capturing features for the selected entry. For more information on Automatic Snapshots and Archives, see section Polling Modes, Page 43 for more details.

Think of these features as automatic ways of retrieving certain data from a dialer’s entry at a user defined time interval. For example, this entry could be scheduled to automatically call its associated dialer and retrieve its new archives every 24 hours.

User Demanded Connection Buttons

Below these automatic switches are three buttons. These allow the user to tell MicroWIN 2000 to either connect to or disconnect from the selected entry’s dialer.

Entry is not currently connected to a port Entry is currently setup to use a port

When the Modem button is clicked, this Entry will be scheduled to connect to its dialer. Once a Modem Port becomes available, it will connect to that dialer.

When the Local button is clicked, the Select Port form will be displayed. Click the button next to the Local port that is to be connected to.

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Port Status:

Local - Port is Free and ready to connect locally Modem - Port is Free and ready to connect Remotely Already Used - Port is currently being used None - Port isn’t setup to be used

Cancel - No Local Connection will be made.

Whenever the current selected entry is using a COM Port, the little Microtel symbol in the center of the form will spin.

When the Disconnect button is clicked, MicroWIN 2000 will disconnect from the dialer currently connected to. Since data is constantly being sent across while the dialer is connected, it may take a few seconds before this disconnect is completed.

COM Port Tabs

In the upper-right side of the runtime forms, there are 4 tabs. Each of these tabs represents a COM Port. They show the current state of the COM Port. If one of the tabs is currently selected, then the entry that is currently being viewed is using this COM Port (See Figure 1). If all the tabs are unselected (See Figure 2), then the current entry isn’t currently connected to a COM Port.

Figure 1 Figure 2

Moving the mouse over the top of the tabs will display a verbal tool-tip about what the picture is indicating.

An easy way to change to an Entry that is currently connected is to click on the tab of a used COM Port. A used tab will have the picture of a small S1000 connected to a computer as in

COM 1 in the above figures.(Also, see Figure 3)

Figure 3. COM Port Tab Pictures COM Port set as Local COM Port set as Remote Unused COM Port

used unused used unused

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An easy way to edit a COM Port is by double clicking the Tab corresponding to the port to be edited.

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Summary Page

This form displays the last known current alarm state for each entry’s dialer. It displays an alarm summary so a user can see what is going on.

In the body of this form, there is a title, currently MicroWIN 2000, and a list of all the entries that have been entered into the system.

The title is just an informational heading. It can easily be changed by double clicking on the title and typing in a new one. For example, it could be changed to West Judge Perez Sewer District.

Summary Alarms

The list below shows all the different alarm states for the entries in the system.

For an Entry’s dialer, this color is shown when:

(Black Text) No channel alarms exist. (Flashing Red) At least one Unacknowledged channel alarm exists. (Red Text) All channel alarms that exist have been Acknowledged. (Purple Text) This entry’s automatic polling has been disabled. (Dark-Grey Background) This is the current selected entry. (Flashing Purple) Communication error. Problems trying to connect.

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This list of entries can also be used as an easy way to change the current selected entry. To select a different entry, click on the entry name that will be the newly selected entry. When one is selected, its background in this list will change to Dark-Grey and the information on the top of form will change appropriately. Remember that only one entry is selected at a time.

To view the Realtime Data for a particular entry, just double-click the desired entry. This will select the double-clicked entry and change to the Realtime Data form.

When there are more entries in the system then there are boxes to display them, use the scroll bar on the right side of the list to view the rest of the entries. Another way to make room for more entries is by resizing the form.

Start Polling

MicroWIN 2000 can be setup to automatically call all the dialers that are in the field and record information from these dialers. When the system is in Automatic Polling Mode, the automatic polls will take place at the programmed time intervals. When not in automatic polling mode, automatic callouts will not occur.

Also, MicroWIN 2000 will listen for dialer call-ins only when in automatic polling mode. This has all unused COM Ports that are setup as an incoming Modem port to be actively checked for incoming calls.

See the section on Polling Modes, Page 43 for more details

Stop Polling When in Automatic Polling Mode, the button name will change to Stop Polling. When Stop Polling is clicked, a box asking if this is the desired action will be displayed. If the user selects OK, the system will change to Manual Polling Mode, i.e. the system will stop making automatic

callouts, accepting dialer call-ins, and now will only be driven by user requests.

Realtime Data, Snapshot Menu, and Archive Menu buttons at the bottom of the form are movement buttons used to easily change to the indicated form.

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Realtime Data

The Realtime Data form displays the latest status data that was received from this entry’s dialer.

Status Data

In the body of this form, the latest status information for the selected entry is displayed. It is shown along with this data’s Time Stamp: the time on the dialer that this data was sent to MicroWIN 2000.

The status information displayed here corresponds to the data that was on the dialer at the time the information was transferred from the dialer.

For more information, see Appendix E: Dialer Channel Information, Page 95.

When this entry is connected to its dialer, there may be a few buttons in the status data that get displayed. These indicate actions that the user can communicate to the dialer. These may include acknowledging a channel’s alarm condition, changing a channel’s output state, and resetting a channel’s runtime information.

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Acknowledge a Channel’s Alarm

If a channel is currently in some alarm state, the user can acknowledge the alarm by clicking on the visible buttons located under the ACK selection to the left of the Status Data. This will send a message to the dialer to acknowledge this channel’s alarm. When the dialer again receives new realtime data, the display will update according to the acknowledgement.

If a dialer Call At Time is currently in alarm, a box next to the ACK selection will become visible. Clicking this button will acknowledge the current Call At

Time alarm.

Change a Channel’s Output State

If a channel is programmed as either a Digital Output or Analog Output, a button will be displayed in the state field for this channel. Clicking this button will let the user change the current state of this channel.

If it is a Digital Output, it will send a toggle state (open to closed or closed to open) command to the dialer.

If it is an Analog Output, a dialog box will be displayed asking for the new value to be sent for this channel.

This allows a user to select a new output value using the user defined scale that has been programmed for this dialer channel. Either type in the new value or use the scroll bar to select the new value. Click OK to send the information to the dialer. Click Cancel to not send the change state request.

Once this information has been sent, the Realtime Data form will update only when new realtime information has been read from the dialer. This lets the user know that the dialer has changed this channel’s output state.

This feature is Password Protected. If the dialer password hasn’t been entered yet this call, MicroWIN 2000 will ask for it. Once entered properly, it won’t be asked for until the next time this entry connects.

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Reset a Channel’s Runtime/Time In Alarm/Counter Information

While a dialer is running, each channel records the number of times and the length of time that a channel has gone into a fault condition. If a particular channel has counts and the entry is currently connect to its dialer, a box becomes visible under the heading Reset Counts. Clicking one of these boxes will tell the dialer to zero this channel’s current Counter, Time In Alarm and Runtime values.

Transferring Information With a Dialer

There are five transfer commands near the bottom of this form.

These are selections that allow the user to decide the specific information to be transferred between the dialer and this entry. Each of these selections shows whether they are selected by marking the box to the left of the button. Clicking the button toggles whether it is selected or not.

These selections will only be performed once the dialer and MicroWIN 2000 have connected to one another.

When any one of these becomes marked, this entry is said to be scheduled to perform some action. If this entry and dialer are not currently connected, MicroWIN 2000 will try to connect to this entry’s dialer. If all communication channels are currently being used (i.e., no free modems), then this entry will wait until one becomes free. Once connected to the dialer, the selected actions will be performed.

All actions clear themselves once they have been completed except for the RealTime selection. If at any time all these actions are unselected, this entry will disconnect from its associated dialer.

RealTime When selected, this entry will receive a steady stream of Realtime Status information from the dialer. When it receives new data for the viewed entry, it will update the Realtime Data form.

Snapshot When selected, this entry will record one snapshot of the status information into the Snapshot database. Once completed, it will unselect this selection. Move to the Snapshot Menu to view these recorded channel snapshots.

Archives When selected, it will mark all of this entry’s channels to download all newly recorded archives from the dialer. Once all archives have been received, it will unselect itself. Move to the Archive Menu to select individual channels to download or to view the downloaded archives.

Get Config When selected, the Send/Receive Menu (see next page) will be displayed. This will ask for which information to receive from this entry’s dialer to this entry. After selecting the desired information, click the Receive Button and MicroWIN will transfer over the selected information. When finished with the transfer, it will unselect this setting.

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Send Config

When selected, the Send/Receive Menu (see below) will be displayed. This will ask for which information to send from this entry to the S1000. After selecting the desired information, click the Send Button and MicroWIN will transfer over the selected information. When finished with the transfer, it will unselect this setting.

Example of Send Configuration for Send/Receive Menu

Review Config

Before a configuration gets sent to a dialer, the user has the ability to review the information that is about to be sent. When the user clicks the Review Config button, the Quick Configuration Overview is displayed. The drop-down box labeled Viewing at the top changes the current information displayed. See section Editing A Dialer Configuration, Page 70 for more details.

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Transfer Priority

Since there are five different settings that the user can select at the same time, a priority was devised so that all the information will be sent in a particular order.

First Last Archives > Receive Config > Send Config > Snapshot > RealTime

This means that if an entry is connected and all 5 get selected at the same time, it will first download the archives, then receive a dialer configuration, etc.

RealTime has the lowest priority because while a user is connected to an entry’s dialer, any other transfer selections that the user makes should be done when it is selected.

Automatic Polling An entry has the ability to automatically poll a dialer. (See section Creating A Dialer Entry,

Page 9 for more details). When it is time to make one of these automatic callouts, either an Automatic Snapshot or Automatic Archive, the Transfer button for Snapshot or Archive is

pressed, respectively. When it is finished with this action, it will clear itself. If clearing this action results in all the actions being cleared, it will do the normal action when all actions become cleared: it will disconnect from the dialer.

Dialer Information After an entry has connected once to its associated dialer, the dialer’s version information is now available for a user to view.

Clicking the Dialer Information button will bring up a dialog box showing the Dialer’s Name, Version, Revision and Revision Date. If all fields are blank (“-“), then the dialer hasn’t been connected to yet.

Summary Page, Snapshot Menu, and Archive Menu buttons at the bottom of the form are movement buttons used to easily change to the indicated form.

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Snapshot Menu

While an entry and dialer are connected, a recorded snapshot can be taken. An entry can be setup to automatically call to its dialer and record a snapshot or a user can manually connect up and record some number of snapshots. Also, when a dialer alarm call-in occurs, it connects up and sends a snapshot and hangs up.

The Snapshot Menu lets the user view, print, and even delete these recorded snapshot records.

The body of this form contains two list boxes. These contain all the current snapshot records for selected entry. Each box is ordered by a time stamp. This time stamp represents the time on the dialer when the snapshot was sent.

Snapshot Record Actions

When a snapshot is taken, it is first put into the Unselected Snapshots list. This list contains those snapshot records that the user isn’t planning to perform actions on. The following actions are done to move the records between these two lists.

Move all snapshots from the Unselected Snapshots list over to the Selected Snapshots list.

Move only the highlighted record in the Unselected Snapshots list over to the Selected Snapshots list. Another way to move over individual records is by double-clicking the desired records in the Unselected Snapshots list.

Move only the highlighted record in the Selected Snapshots list over to the Unselected Snapshots list. Another way to move over individual records is by double-clicking the desired records in the Selected Snapshots list.

Move all Selected Snapshots over to the Unselected Snapshots list.

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View

This will let the user review the Selected Snapshots. Once clicked, the current form will be changed to the Snapshot Data form (see below). If a record in the Selected Snapshots list was highlighted, this will be the first record shown, otherwise, the first record in the list will be shown.

Print This will send a copy of all Selected Snapshots to the printer. This will show all the status data for each snapshot record.

Delete This will remove all Selected Snapshots permanently from the database. After this action is performed, the Selected Snapshots list will be empty.

Summary Page, Realtime Data, and Archive Menu buttons at the bottom of the form are movement buttons used to easily change to the indicated form.

Transfer Snapshot

At the bottom right of the form, a user can set up an entry to receive a new snapshot to the database by using this Transfer Snapshot button. This would be same as if the Transfer Snapshot button was clicked on the Realtime Data form.

Snapshot Data

Views snapshot records that have been stored in the database.

This form allows the user to view the selected snapshot data. The snapshot viewed corresponds to the Time Stamp at the top of the form. This tells the user the current time that was on the dialer when the data was transmitted.

Snapshot Status Data The status information displayed here corresponds to the data that was on the dialer at the time the information was transferred from the dialer.

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See section Appendix E: Dialer Channel Information, Page 95 for more details of the Realtime Data.

Selecting the Viewed Record Selecting another record to view can be done by using the Time Stamp drop-down box at the top of the form. To change the current record, click on the Down Arrow and choose another record to view by clicking on this record.

Moving to different records can also be done by using the select position arrows. These buttons represent First, Previous, Next, and Last, respectively.

Print Rec This will send a copy of the selected snapshot record to the printer.

Remove From Selection This will remove the viewed snapshot record from the selected list. The Snapshot Data form then updates without this record in its list.

Delete Rec This will remove the viewed snapshot record permanently from the database. The Snapshot

Data form then updates without this record in its list.

Snapshot Menu

Movement button to move back to the Snapshot Menu.

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Archive Menu

This form displays the latest archive information for the selected entry.

Channel Name The name of the dialer channel. There to help represent the information that is recorded.

Note: This entry will have to connect to its dialer at least once before the proper channel names are displayed.

Also Note: If the channel is currently either a Spare channel or both Time and Status Archiving are Disabled, the channel name will be displayed in light grey. Otherwise, the Name will be displayed in black.

View Archives(Total Received)

Each channel contains a button under this heading. The number that is displayed on this button corresponds to the total number of archive records that are currently stored in the dialer database. To View a channel’s records, click on the button for the desired channel. This will change forms to the Archive Records Menu (Page 65)

Dialer Archives (Current # / Max) When this entry is connected to its dialer, this displays information about how many archive records are currently stored on this dialer. The first number tells how many records have been stored for a channel while the second number tells the maximum number of records this channel can store.

When this entry is not connected, the caption will be displayed with a ‘-’.

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Receive Stored Dialer Archives (# to Receive)

Each channel contains a button under this heading. Clicking one of these buttons for a specific channel will give a command to download the current archives for this channel.

When this entry is connected to its dialer, the caption on this button will show the number of channel archives that the dialer thinks need to be transferred.

When the entry and dialer first connect, this number will show that the dialer thinks that all of the recorded archives will need to be sent to this entry. When an entry’s channel goes to download archives, the first thing MicroWIN 2000 does is to find out the last archive time that is currently stored in this entry’s database. This time is sent to the dialer. From this, the dialer starts downloading only those records that are newer than this sent time. Now, the number to receive will show the actual number left to receive.

This archive action is active when the box next to this button is marked. Click on this button again to inactivate a channel from receiving archives.

When this entry is not connected, the caption will be displayed with a ‘-’.

Last Recorded Archive Time-Stamp This field tells when the last known dialer archive for a particular channel was taken. When an entry and dialer are connected, the most recent archive record time stamp times are transmitted along with the received realtime data.

When the entry and dialer disconnect, this time will still show the last known archive time record for a channel.

User Demanded Archive Each channel under the heading User Snap has a button that gives this entry’s dialer channel a command to record a User Demanded Archive. This user demanded archive command tells the dialer to do a basic status archive for the desired channel. When viewing these user demanded archives after they were downloaded, the Archive Reason for these will be User Demanded Archive.

See Archive Records Menu Below.

Clear Dialer Channel Records Each channel under the heading Clear Recs has a button that gives this entry’s dialer channel a command to delete all currently recorded archives. To clear the recorded archives for a particular channel, click on the appropriate channel Clear Rec button.

Summary Page, Realtime Data, and Snapshot Menu buttons at the bottom of the form are movement buttons used to easily change to the indicated form.

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Transfer Archives

At the bottom right of the form, a user can set up an entry to receive all the new archives to the database by using this Transfer Archives Button. This would be same as if the Transfer Archives button was clicked on the Realtime Data form.

Archive Records Menu

This form shows individual channel archive records.

Selected Archive Records While viewing the channel archives, there are selected and unselected archives. A user marks those archives that are of interest. They can be selected/unselected individually or as a whole group. Selecting certain archives gives the user control over which archives to Print or Delete. A record that is selected will have a mark in the box to the left of the record. To select or unselect an individual record, click the box next to the desired record.

Channel Archive Record Information

This shows the current number of Viewed and Selected records. These numbers are dependent on the Selected Viewed Archives(below), Selected Time Frame(below), and the number of selected records in the viewed list. This section also gives the user some actions to perform.

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Select/Unselect All

Selects or unselects all records that are currently viewed, respectively.

Print Selected Archives Takes all records that are currently selected and prints up a tabular report on this information.

When Print Selected is clicked, the user will have the option to Print a Normal or a Condensed report. The Normal report will give more space between individual records, while the

Condensed report will print many more records on a single page.

Delete Selected Archives

Takes all records that are currently selected and permanently removes them from the database.

Selecting Viewed Archives The user can choose to view particular events that have occurred on the dialer. Select one or more settings by clicking on the desired events. All those marked are the selected events. To select All or None of the events, click on the button labeled All or None button, respectively.

Selecting and unselecting event types will cause the screen to update with the desired set of archive records.

The Selected Viewed Archives work along with the Selected Time Frame (see below) to determine the current set viewed archives.

User Demanded Archives - These correspond to archives that were recorded because a user

archive request was made.

Time Archives - These correspond to archives that were recorded automatically on some user

defined time interval. These are only recorded when Time Archiving is Enabled.

Enable/Disable Archives - When Time/Status Archiving is Enabled/Disabled, an archive will

be made to record this event.

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The following are recorded for a dialer channel only when Status Archiving is Enabled for that channel:

Status Alarm Changes - When an alarm change occurs on the channel, an archive will be

logged recording when it took place and the alarm change that took place.

Status Changes - Whenever the channel’s input state changes from normal to fault and vice

versa, an archive will be recorded.

Acknowledgements - Whenever an alarm on this channel gets acknowledged, an archive will

be recorded.

Selecting a Time Frame

Once a number of records have been downloaded to the database from the dialer, searching for information for a particular time can be quite daunting. This time frame feature lets this search be easily narrowed.

The Selected Time Frame works along with the Selected Viewed Archives (see above) to determine which archives are the current viewed archives. Select one of the following Time Frames.

Show All - Shows all archives for this channel. Last Hour - Only show the archives that were recorded on the dialer within the last hour from the

current computer time.

Last 24 Hours - Only show the archives that were recorded on the dialer within the last 24 hours

from the current computer time.

Last X Hours - Only show the archives that were recorded on the dialer within the last X hours

from the current computer time. The number of hours can be changed by clicking on the caption and entering in the new amount in the box displayed.

Today - Only show the archives that were recorded on the dialer with Today’s date. Yesterday - Only show the archives that were recorded on the dialer with Yesterday’s date. X Days Ago - Only show the archives that were recorded X number of days ago. The number of

days can be changed by clicking on the caption and entering in the new amount in the box displayed.

This Date: X - Only show the archives that were recorded on the dialer with the date of X. A

different date can be selected by clicking on the caption and selecting the new date from the Calendar dialog box.

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Selecting a Channel to View

Right below the Record Information box, the number of the current channel is displayed next to this channel’s name. To change to a different channel, click on the down arrow and select the desired channel number. The form will update appropriately.

Archive Records In the main body of the form, a list of downloaded archives is shown. Each archive record pertains to some event that occurred. This shows a history of events that have taken place for this dialer’s channel.

Selection Box

This is the box to the left of each record. If a records Selection Box is marked, it means that this record is selected. To select/unselect an individual archive, click on this archive’s box. The selected records are the ones that can be printed or deleted using the appropriate user action.

Time Stamp This tells when the archive was initially stored on the dialer.

Archive Reason This gives the reason of why this archive was taken. See Appendix F - Archive Reasons, Page 97 for a description of all the different Archive Reasons.

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Channel State

This tells the state of the channel when this archive was recorded. To the left of the same column is a picture which represents the current alarm condition for the channel. If this channel is a Follow Channel and the Output is currently Closed, the channel state will be displayed in red; otherwise, it will be displayed in black.

The channel status information shown here is scaled according to how the dialer channel was setup to scale this information.

Channel Alarm States The following pictures are the different channel alarm states:

For a Status Channel:

The channel is not setup for alarm callouts. Outputs also appear as a Status Channel.

For a Call On Alarm Input Channel:

The channel is currently in a normal state The channel is currently in an unacknowledged alarm state The channel alarm condition is currently acknowledged The channel is currently in a normal state. Previously, an alarm condition did occur but it

wasn’t acknowledged.

For a Follow Channel:

The channel is setup to follow another channel’s state. Its state depends on the channel that

its following.

Day:Hr:Min Runtime

This tells the current Runtime value of the channel when this archive was recorded. Runtime counts the length of time that this channel has been in a fault state.

Counter

This tells the current Counter value of the channel when this archive was recorded. Counter counts the number of transitions from a normal state to a fault state.

Select Position Arrows These are for viewing different items in the list. The following gives a list of what each button does. These are used when there are more than 9 records in the database for a particular channel.

Move to the first Archive Record Move Up 100 records Move Up 10 records Move Up 1 record Move Down 1 record Move Down 10 records Move Down 100 records Move to the last Archive Record

Summary Page, Snapshot Menu, Realtime Data, and Archive Transfer Menu buttons at the bottom of the form are movement buttons used to easily change to the indicated form.

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Editing a Dialer Configuration

This section will go over how to edit an S1000 Dialer configuration. It will show how to move around the dialer configuration forms and tell what this information means.

See Realtime Data, Page 55 for a description of how to transfer a configuration to/from an entry’s dialer.

Start Editing an Entry’s Dialer Configuration

With MicroWIN 2000 running, move to the Setup MicroWIN Entries form. A list of the entries that are currently in the system will be displayed.

Highlight the entry that is to be configured. In this example, West Judge Perez Lift Station will be configured. Click on the Edit button to bring up the Edit MicroWIN Entry form for this entry.

To setup the configuration for this entry’s associated dialer, click the Edit Dialer Configuration button near the bottom of this form.

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Main Entry Configuration Menu

This form is the central form for editing a configuration. The different sections of a configuration include the System Setup, Calendar Setup, Telephone Setup, Point Setup, and Archiving

Setup.

System Setup: Setup system level information for an s1000 such as Dialer Name, Phone

Number, Ring Count, Access Code, etc. (Page 72)

Calendar Setup: This is used to setup a dialer’s callout information. A user can setup a dialer to

automatically call a list of telephone numbers at specified times on specified days, and also limit call outs during specified times on specified days. (Page 74)

Telephone Setup: Edit the Phone Numbers that are on the dialer. (Page 76)

Point Setup: Edit how the I/O Points are configured on the dialer. For example, change what

numbers each point calls out to on alarm, the type of I/O Point, how the point status value is scaled inside MicroWIN 2000, etc. (Page 78)

Archiving Setup: Setup how a dialer uses its memory to archive channel events. Each channel

can be setup to archive on Status events or Time Based events. This sets up how the dialer’s data logging features will function. (Page 30)

The following sections will describe each of the forms in detail. It will be a guide for how to use these forms to configure a dialer. The overall configuration of a dialer when using a MicroWIN 2000 System will be explained. However, this manual will Not be a replacement for the S1000 Manual that comes with the dialer.

For the discussion of Archiving Setup, see section Overview of Collecting Archives, Page 30. This provides a full description of the Archive Menu along with a small tutorial of how to configure a dialer’s archiving.

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Editing the System Setup

On the Edit Entry Configuration form, click the System Setup button.

The System Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed.

The following is a list of the settings that will be configured using this form. Each gives a description of what the field is used for.

System Name

This is a 16 character descriptor for the configured dialer. This label will be displayed on Fax Reports, Print Out Reports, and can be viewed after connected to the dialer in MicroWIN 2000.

Access Code

This is a 4-digit access code that allows access to the programming features after a call to or from the dialer has occurred. MicroWIN 2000 also needs this access code when performing certain commands, such as configuring the dialer, changing an channel’s output value, etc. The default is

1234. To disable this code, set it to 0000.

Ring Count

Before the dialer answers an incoming call, the dialer will wait this number of rings. This should be kept to a minimum if there will be no users answering the phone at the dialer sight.

Message Repeats

When a call to or from the dialer has occurred and the dialer is currently talking in voice mode, the dialer will speak the full alarm message this number of times.

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Voice Delay

In 10ths of a second, this is the delay time that will occur from the time a dialer command is typed in with a touch-tone phone to the voice response that will follow. It is also used to put pauses in some of the longer voice messages.

Intercall Delay (Hour : Minutes)

This is the time that the dialer will wait between each successful callout. If a dialer makes a call out to some number and hears that someone has answered the phone, an intercall delay will come into affect after this call is finished. From the time the dialer hangs up on the call out, a timer will start. Until this timer reaches the Intercall delay, the dialer will not allow any other call outs to be made. This is to allow time for a user to make a call in to the unit even during alarm call outs.

Telephone Number

This is a number that is required by the FCC if the dialer is to be used as a FAX Machine. It will be put on the top of every fax that is made. Don’t setup multiple dialers with the same telephone number.

Important: MicroWIN 2000 uses this number as the dialer’s identifier. This number will need to be configured on the dialer before dialer call ins will be accepted to a MicroWIN 2000 System. Once this number has been changed on the dialer, disconnect and manually reconnect using MicroWIN 2000 so that MicroWIN’s database will be properly setup to answer a call in from this dialer.

Answer Mode

The dialer can be setup to answer the phone one of two ways: in Voice Mode or in Data Mode. If MicroWIN 2000 is going to call the unit, it will need to be configured as Data Mode. If the dialer is done being configured with MicroWIN 2000 and it will only be called by people, it can be setup as Voice Mode.

Important: When MicroWIN 2000 is calling a dialer, it will need the dialer to be in Data Answer Mode. When a dialer is in Data Answer Mode, a user can still call the dialer. The

dialer will answer with a modem carrier tone for about 10 seconds and revert to voice if it didn’t connect with another modem. It is recommended to keep all dialers in Data Answer

Mode since this does Not affect how the dialer calls out dialer alarms.

Callback Acknowledge

Whenever a dialer has an alarm condition, it will try and report this alarm by making call outs. If this alarm condition hasn’t been acknowledged, it will pause for the Intercall Delay(see above) and then try calling out on the next number in the call out list. If a call in occurs during this Intercall Delay, it will acknowledge and report that it acknowledged the alarms that were causing the call outs. This feature can be Enabled or Disabled.

Snooze Delay (Days : Hours : Minutes)

Whenever a channel alarm becomes acknowledged, it will go into a snooze delay period. This is the amount of time this channel will be quiet (not make call outs) about its alarm condition before it tries to notify others of this alarm condition again. This time interval is to tell the dialer to be quiet for some period of time and then start with the reminder calls if the problem condition is not solved soon enough.

Disable Timer (Days : Hours : Minutes)

Having this programmed will cause all dialer calls to be disabled for this set amount of time. On the dialer, it is just a countdown timer that when it reaches zero, call outs will be re-enabled.

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Save / Default / Restore / Cancel At the bottom of the form, there are the standard Save/Default/Restore/Cancel buttons.

Save will save the edits that were made and move back to the Edit Entry Configuration form.

Default will reset all the settings back to the system defaults. A dialog will ask if this is the

desired action.

Whenever this form is opened, all the current settings are remembered in a temperary buffer.

Restore will reset all the settings back to these remembered settings when the form was opened.

Cancel will cancel all the edits that have currently been made on this form. A dialog will ask if

this is the desired action.

Editing the Calendar Setup

On the Edit Entry Configuration form, click the Calendar Setup button.

The Calendar Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed.

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The following is a list of the settings that can be configured using this form. Each gives a description of what the field is used for.

Calendar Name

This is a 50 character descriptor for the Calendar configuration. This is simply a label to help describe how the calendar information is programmed.

Call List

When a Call At Time occurs (See below), this set of telephone numbers will start being called out to. For more information about Phone Numbers and editing the call out list, see the sections

Editing Telephone Numbers and Editing an I/O Point/Telephone List below.

Call At Times

The dialer can be programmed to make call outs at a particular time on a particular day of the week. Each day can be set to a different time. This time is setup as HHMM, where HH=Hours and MM=Minutes. It is in military time. For example, 0800 is 8 A.M. and 1430 is 2:30 P.M.

There is an easy way to set Every Day or just Weekdays to a particular call at time. Simply enter the time in the box shown below and click on the button next to the Every Day label or

Weekdays label. This will update the days appropriately.

Call Periods

A dialer’s call outs can be limited to certain times of the day. For a particular day, it can be Enabled or Disabled between the programmed time frame. Also, it can be set to always enabled (Always) or disabled (Never) for call outs during a day.

There is an easy way to set every days Enable or Disable time frame. Simply enter the desired time frame in the boxes shown below and click on the button next to the Enable All label or

Disable All label. This will update the days appropriately.

Save / Default / Restore / Cancel At the bottom of the form, there are the standard Save/Default/Restore/Cancel buttons.

Save will save the edits that were made and move back to the Edit Entry Configuration form. Default will reset all the settings back to the system defaults. A dialog will ask if this is the

desired action. Whenever this form is opened, all the current settings are remembered in a temperary buffer.

Restore will reset all the settings back to these remembered settings when the form was opened.

Cancel will cancel all the edits that have currently been made on this form. A dialog will ask if

this is the desired action.

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Editing Telephone Numbers

On the Edit Entry Configuration form, click the Telephone Setup button.

The Phone Number Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed.

This form is used to see an overview of phone numbers that are currently entered into the system.

Each phone number has a Name descriptor, a Phone Number that is to be called, and the Type

of Call which just tells how the call is setup.

Edit Selected To edit a phone number, select one of the numbers in the list box and then click on the Edit Selected button. This will show the Phone Number Edit form (below). Double-clicking a

phone number in the list box will do the same thing.

Reset Selected To reset a particular phone number to its default, select the desired phone number and click Reset Selected. A dialog will ask if this is the desired action. If it is, then the selected phone number

will reset to its default.

Reset All

To reset all the phone numbers back to their defaults, click the Reset All button. A dialog will ask if this is the desired action. If it is, then all the phone numbers will be reset to their defaults.

Clicking on Close will move back to the Edit Entry Configuration form.

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Editing a Telephone Number

The Phone Number Edit form will be displayed when a phone number has been selected to be edited.

This form is used to edit the phone number settings.

Phone Number #

Tells what telephone number is currently being edited.

Name

This is a 50 character descriptor for this telephone number. This is simply a label to help describe what the telephone number is going to call.

Phone Number

This is the phone number that will actually be dialed when a call out is made.

Callout Type (Voice/Fax/Modem)

This shows how the phone number is currently programmed. If the number is to call a fax machine, simple click on the Fax button and the telephone number string will change appropriately (i.e. puts a *991 at the beginning of the phone string).

Auto Acknowledge Answered Callout

When a phone call is made to this phone number, the dialer will recognize if the call is answered. If this callout is answered and this Auto Acknowledge is marked, it will tell this phone number to acknowledge the channel alarms that caused this phone number to be called.

Disable

Having this programmed will cause all dialer calls to this telephone number disabled for this set amount of time. On the dialer, it is just a countdown timer that when it reaches zero, call outs for this phone number will be re-enabled.

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Save / Default / Restore / Cancel At the bottom of the form, there are the standard Save/Default/Restore/Cancel buttons.

Save will save the edits that were made and move back to the Edit Entry Configuration form.

Default will reset all the settings back to the system defaults. A dialog will ask if this is the

desired action.

Whenever this form is opened, all the current settings are remembered in a temperary buffer.

Restore will reset all the settings back to these remembered settings when the form was opened.

Cancel will cancel all the edits that have currently been made on this form. A dialog will ask if

this is the desired action.

Editing I/O Point Setups

On the Edit Entry Configuration form, click the Point Setup button.

The Point Menu will be displayed. In the title bar, the name of the currently edited entry will be displayed.

This form is used to see an overview of point configuration that has currently been programmed.

Each point has a Point Name descriptor and a Type that tells how the channel is setup.

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Edit Selected

To edit a point, select one of the points in the list box and then click on the Edit Selected button. This will show the Point Edit form (below). Double-clicking a point in the list box will do the same thing.

Reset Selected

To reset a particular point to its default, select the desired point and click Reset Selected. A dialog will ask if this is the desired action. If it is, then the selected point will reset to its default.

Reset All

To reset all the points back to their defaults, click the Reset All button. A dialog will ask if this is the desired action. If it is, then all the points will be reset to their defaults.

Close Clicking on Close will move back to the Edit Entry Configuration form.

Editing an I/O Point

The Point Edit form will be displayed when a point has been selected to be edited.

This form is used to edit this point’s settings.

Point Number #

Tells what I/O Point is currently being edited.

Name

This is a 16 character descriptor for this I/O Point. This is simply a label to help describe what the point is monitoring. It will be displayed on dialer Fax reports, Print reports, and on MicroWIN 2000 Realtime Data forms and reports.

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Type

This tells the dialer how to treat this I/O Channel. Each dialer channel can be programmed to operate independent of the others. Changing the Type of a dialer channel is dependent on the hardware module that is currently installed in this dialer channel.

Based on the current type of module being programmed, only applicable values will be editable on the form. For example, if the current type of module is an Input Type, the setting for changing the Current Output State will not be shown. Also, if the current type of module is a Digital Type (Opened/Closed), the settings for Analog Channel Types (Some Variable Level) won’t be shown, and vise versa.

Spare Channel Type

This channel input is ignored by the dialer. All channels that are currently being unused should be programmed as Spare.

Input Types

Input Types are used for monitoring current situations out in the field. They can be used in different ways. One way is to only report the current condition in the field and not call out on an abnormal/fault condition (Alarm Configuration = Status). Another way is to use the channel is as an alarm reporting channel to cause alarm call outs when a fault condition occurs (Alarm Configuration = Call On Alarm). There is also a setting for these channels to call out when an alarm condition occurs and when it clears (Alarm Configuration = Call/Return).

Whenever an Input Type is programmed to Call on an alarm condition and such a condition occurs, this channel will try to report the alarm condition that has occurred to the phone numbers that are in its Telephone List. The numbers that are in this list will be called in order until this channel alarm becomes acknowledged.

The following are the programmable channel Input Types:

Normally Open Digital Input

These channel inputs are reported as either Open or Closed. The normal condition is the Open condition and the fault condition is the Closed condition. For example, this can be used to monitor a Pump Failure Indicator, High/Low level switch, etc.

Normally Closed Digital Input

These channel inputs are reported as either Open or Closed. The normal condition is the Closed condition and the fault condition is the Open condition. For example, this can be used to monitor an intrusion alarm, system normal indicator, etc.

Analog Input

These channel inputs are reported as a level value. The normal condition is when the current level value is between the High SetPoint and Low SetPoint. The fault condition is when the level value is either above the High SetPoint or below the Low SetPoint. For example, this can be used to monitor a tank level, the current flow reading from a flow meter, etc.

To change the value of the Setpoint, click on the button next to the value.

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The following form will be displayed.

To change the setpoint value, either drag the scroll bar on the right until the desired value is displayed in the To Value field or simply type in the value right in the To Value field.

The drop down box at the top of the form shows the current scale used to figure out the To Value.

Power Fail (Not Programmable)

This channel’s input is reported as either Open or Closed. It is a normally Closed channel. It monitors the DC voltage input that it is receiving. When it drops too low, the dialer will resort to using the dialer battery if one is installed.

Alarm Configuration (Inputs Only)

Each input channel can be setup to handle channel values in a specific way. Each channel can be setup as either a Status, Call On Alarm, or Call On Alarm and Return channel.

A Status channel indicates that this channel will not make any alarm call outs. It will recognize that a fault condition has occurred, but no alarm condition will be reported for this channel.

A Call On Alarm channel will cause alarm call outs when an alarm conditions occurs. If the alarm condition clears without being acknowledged, the dialer channel will now indicate that its status is ‘Now Normal.’

When a channel setup as Call On Alarm goes into alarm and gets acknowledged, i.e. someone learned of the alarm and commanded the dialer to stop making alarm call outs, the channel status will be ‘Acknowledged.’ Once acknowledged, this channel will go into a snooze period where it will not call out for this alarm condition (See section Editing the System Setup, Page 72 for how to program the Snooze Period). When this snooze period expires, alarm call outs will recommence.

A Call On Alarm And Return (Call/Return) channel has the same properties of the above Call On Alarm in addition that a new set of call outs will be generated when the alarm condition clears. Basically, call outs are started whenever the channel alarm condition changes.

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Channel’s On Delay/Off Delay (Inputs Only)

When a channel’s input state changes from a normal state to a fault state, the dialer will allow for a user defined On Delay time period of how long the input must be in this new fault state before registering this as an alarm condition.

When a channel’s input state changes from a fault state to a normal state, the dialer will allow for a user defined Off Delay time period of how long the input must be in the normal state before registering that this alarm condition has cleared.

Latched Inputs

When a Call On Alarm input channel is Latched, any alarm condition that occurs will be latched in. Then , even if the physical alarm condition clears, the channel will still report an alarm condition. The alarm condition will only unlatch when the channel alarm gets acknowledged.

Output Types

Output Types are used for setting state values in the field. There are Output Types which allow only a user to change the values and there are Output Types that are changed by the dialer itself depending on specific conditions.

Since they are not used for monitoring an external condition, they will not make alarm call outs. The following are the user controlled channel Output Types:

User Controlled Output Types

Digital Output

They can be setup for a user to call in and manually turn on/off a pump, or turn on/off a local alarm siren, etc.

When a Digital Output channel is Latched, anytime a user changes its state, it will remain in that state. If the channel is Momentary, it will close for the desired number of seconds that can be changed below and then reopen.

This tells the output state of the Digital Output Channel.

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Analog Output

They can be setup for a user to call in and manually set some motor level, or set some other variable value.

The Output value (shown below) tells the output state of the Analog Output Channel. To change it, click on the little button next to the value.

The normal condition is when the current output level value is between the High SetPoint and Low SetPoint. The fault condition is when the level value is either above the High SetPoint or below the Low SetPoint.

To change the value of any of these settings, click on the button next to the Output value. The following form will be displayed.

To change the value, either drag the scroll bar on the right until the desired value is displayed in the To Value field or simply type in the value right in the To Value field.

The drop down box at the top of the form shows the current scale used to figure out the To Value.

Maintain Output Level After Dialer Power Cycled (User Outputs Only)

While the dialer is turned on, its user commanded output channels can be set to certain values. These values will remain until the power gets turned off. If these levels should be maintained even after the dialer gets turned off and on, this should be selected.

If this is not selected and the dialer gets turned off and on, all outputs will be set to an Open State and all analog outputs will be set to output at 0%.

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Dialer Controlled Channel Output Types

Digital Output – Local Alarm

While any unacknowledged dialer alarm is present on the dialer, this output will close. When all alarms have been acknowledged or cleared, this output will reopen. This can be used as a Local Alarm siren/light, trouble indicator, etc.

This channel’s output will close whenever the dialer’s Power/Fault Light is flashing 50/50.

Digital Output - Follow Channel

When a channel is set to follow another channel, its output state depends on the channel that it is following. Since the Follow Channels are controlled by the dialer, remember that a user isn’t able to control these channels’ output values. For example, for a user to have a manual override, this will need to be added at the sight. Use two other digital output channels: one will be the manual/automatic switch and the other will be to control the manual override state.

The following describes the five types of Follow Channels:

1) Follow Channel’s State

Whenever the followed channel’s state changes, opens or closes, this output will do the same, open or close, respectively. If the followed channel is an analog channel, this output will be closed only while the analog is in a fault condition (above high setpt or below low setpt).

2) Follow Channel’s Fault Condition

Whenever the followed channel’s state changes to its fault condition, this output will close. When the followed channel’s fault condition clears, this output will reopen. If the followed channel is an analog channel, this output will be closed only while the analog is in a fault condition (above high setpt or below low setpt).

This is very close to the above setting of Following Channel’s State. The only difference comes in when the channel it is following is a Normally Closed channel type: Digital Input Normally Closed and Power Fail. There is a difference since the channel’s Fault State is when the input is Open.

3) Follow Channel’s Alarm Condition

Whenever the followed channel goes into an alarm condition, this output will close. When the followed channel’s alarm condition clears, this output will reopen.

The followed channel should not have its Alarm Configuration set to be a Status channel, since an alarm condition will never occur. In this case, this output will always be Open.

4) Follow Channel’s Fill Algorithm

Following a Fill Algorithm, this output will Close when the followed analog state goes below its low set point. The output will then Open when the followed analog state goes above its high set point.

5) Follow Channel’s Empty Algorithm

Following an Empty Algorithm, this output will Close when the followed analog state goes above its high set point. The output will then Open when the followed analog state goes below its low set point.

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Channel Labeling Options

MicroWIN 2000 can read and display a channel’s current state. How this data is shown can be setup on this form. With Digital Channel Types, any labels (15 characters or less) can be used for the Open and Closed conditions of the channel. With Analog Channel Types, the 0% to 100% value that is usually reported can be scaled to some other range values, for example, 20 ft to 200 ft.

Labeling Options for Digital Channel Types

For all Digital Channel Types, the administrator has the ability to set how a channel’s state will appear when reading an open or closed signal for a channel while using MicroWIN 2000.

There are four labeling options: Open-Closed, OFF-ON, 0-1, and Custom Labels. The first 3 (Open-Closed, OFF-ON, 0-1) are predefined ways of labeling the Open and Closed states for a channel. The left string represents the open value and the right string represents the closed value. So in the case of OFF-ON, OFF will be used to represent an open value and ON will be used to represent a closed value.

These labels can also be changed to custom values using the Custom Labels selection. These custom open and closed labels are case sensitive and can be up to 15 characters each.

Scaling Options For Analog Channel Types

For all Analog Types, the administrator has the ability to set how a channel’s state will appear when reading an analog value for a channel while using MicroWIN 2000.

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There are five scaling options: Percentage, 4 to 20mA, RTD Fahrenheit, RTD Celsius, and Scaled. The first four (Percentage, 4 to 20mA, RTD Fahrenheit, RTD Celsius) are predefined

ways to scale the channel value.

Percentage is used to report how the channel value is actually being read on the dialer. Since percentage (0% to 100%) is the way that the dialer stores its analog channel values, no conversion of the data will take place before being displayed.

4 to 20mA is a simple conversion of the dialer’s 0% - 100% range to 4 - 20mA range. For example, 0% = 4mA, 25% = 8mA, 50% = 12mA, 75% = 16mA, and 100% = 20mA. This is a linear transformation from the 0% - 100% scale to 4 - 20mA scale.

RTD Fahrenheit and RTD Celsius are a little different. These two types are used with a special RTD Input module (connects to a 100 ohm platinum probe) that is available for the dialer. It can be used to monitor oil temperatures, barring temperatures, etc. The temperature range is -50° F to 350° F. For more information, contact Microtel.

The readings from an RTD Input are not linear. These two types have been supplied to provide an easy way to get an accurate scale transformation since they are not linear.

Scaled is used when something other than the predefined options is needed. For example, the 0% to 100% reading that is read for a dialer channel can easily be scaled to 0 to 200 Ft, 30 to 90RPMs, -60 Centimeters to 30 Centimeters, or whatever the high and low values are for the

current application.

This Scaled value is a simple linear conversion of the dialer’s 0% - 100% range to user defined scale. For example, if the scaled range is from 200 Fathoms (0%) to 240 Fathoms (100%), some sample transformations from the actual value to the scaled value are 0% = 200 Fathoms,

25% = 210 Fathoms, 50% = 220 Fathoms, 75% = 230 Fathoms, and 100% = 240 Fathoms.

Report Status Flag During Callout

When a dialer is called or makes a callout to report an alarm, an initial status message is spoken to report the current status conditions on the dialer (which channels are in alarm, acknowledged, and now normal). When the Report Status Flag is set for a channel, the initial status message that is reported will now contain a message that specifies this channel’s actual state value.

This is useful for quickly getting a particular channel’s reading without having to type in any extra command codes.

Report Settings

When a channel reports its status condition to a person using a phone, each marked value will be spoken for this channel.

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Telephone List

When monitoring inputs, a channel can be setup to callout on an alarm condition. The telephone list the set of phone numbers indexes (See section Editing Telephone Numbers, Page 76) that this channel will call. The order in which they are on the list is the order which the numbers will be called.

Another way of editing the Telephone List rather than just typing in the desired phone number indexes is to click on the little button next to the Telephone List label. This will show the Edit Phone List form. This form allows for a point-and-click way of editing a Telephone List.

The list on the left are the names of the phone numbers that have been entered into the system. The list on the right is how the list is currently setup.

Add a Phone Number to the Current Phone List

To add phone numbers, double-click on the desired Phone Number in the list on the left to add it to the bottom of the Current Phone List box on the right. Another way is to select the desired Phone Number in the list on the left and then clicking the arrow pointing right to add it.

There is a maximum of nine numbers that can be added. Any more that are added are ignored.

Removing Phone Numbers from the Current Phone List

To remove a single phone number, double-click on the desired Phone Number in the list on the right to remove it from the Current Phone List. Another way is to select the desired Phone Number in the list on the right and then clicking the arrow pointing left to remove it.

When a number is removed, the rest of the phone numbers will be shifted up.

Click on the left double arrow to remove all the numbers from the Current Phone List.

Move a Phone Number Up and Down in the Current Phone List

If a phone number in the Current Phone List is not in the proper order, select that phone number in the list on the right by clicking on it. While it is selected, this phone number can be moved up and down the phone list by clicking on the up and down arrows in the upper right of the form.

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Editing a Phone Number

While building the Current Phone List, the actual numbers can be edited. On the left side of the Phone Numbers list, there is a small button next to each phone number under the heading Edit.

Click on the button next the particular phone number that is to be edited. It will move to the

Phone Number Edit form for this phone number. (See section Editing a Telephone Number, Page 76 for details)

Once finished editing the phone number, the Edit Phone List will be displayed again.

Save / Default / Restore / Cancel At the bottom of the form, there are the standard Save/Default/Restore/Cancel buttons.

Save will save the edits that were made and move back to the Point Edit form.

Default will reset all the settings back to the system defaults. A dialog will ask if this is the

desired action.

Whenever this form is opened, all the current settings are remembered in a temperary buffer.

Restore will reset all the settings back to these remembered settings when the form was opened.

Cancel will cancel all the edits that have currently been made on this form. A dialog will ask if

this is the desired action.

Once finished editing the phone list, the Point Edit form will be redisplayed.

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Save will save the edits that were made and move back to the Point Menu form.

Default will reset all the settings back to the system defaults. A dialog will ask if this is the

desired action.

Whenever this form is opened, all the current settings are remembered in a temperary buffer.

Restore will reset all the settings back to these remembered settings when the form was opened.

Cancel will cancel all the edits that have currently been made on this form. A dialog will ask if

this is the desired action.

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Appendix A – Glossary of Terms

Archiving - Archiving is the ability to collect specific events as they occur. This data can later

be used to keep past records of alarm conditions, flow readings, tank levels, or anything that can be monitored.

Automatic Polling Mode - MicroWIN will poll enabled entries at user defined periodic

intervals. Also, looking for and answering Call-Ins.

Call-In - A call made by a dialer to MicroWIN based on an event occurrence in the dialer

(e.g., an alarm). During a call-in, a dialer transmits a single Snapshot to MicroWIN. (Note that the dialer phone number must have the telephone escape code *990 for MicroWIN to recognize that it is a dialer calling)

Call-Out - This is when MicroWIN picks up the phone and calls to an entry’s dialer.

This is done to transfer some information with the dialer. A call-out can be initiated either automatically or by a user. (Note that the dialer must be in Data Answer

Mode (**0581) for the dialer to recognize that MicroWIN is calling it)

Current Data - For a specific dialer, the most recent Realtime data that was received by

MicroWIN.

Entry - An association between MicroWIN 2000 and a dialer. Each dialer that is to be

communicated with will have its own entry. An entry stores all the information gotten from its associated dialer.

Snapshot

Time Stamp - The date and time that a particular data set is transmitted by a dialer to

- A set of Realtime dialer information recorded at a single date and time. For each of

the 9 dialer channels recorded, the name/type/state/value/counter/runtime/ timeinalarm are stored. This is recorded along with a time stamp to tell what the dialer time was when it was taken.

MicroWIN.

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Appendix B – Summary of Realtime Forms

The following is a summarized view of how to move around the Realtime Forms in MWIN 2000.

Startup Menu: Setup MicroWIN Entries

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Appendix C – Summary of Edit Forms

The following is a summarized view of how to move around the Edit Forms in MWIN 2000.

Edit Entry Configuration

Setup MicroWIN Entries: Startup Form

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Appendix D – Summary of Configuration Forms

The following is a summarized view of how to move around the Configuration Forms in MWIN 2000.

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Appendix E – Dialer Channel Information

This describes a dialer’s channel realtime information. Each channel is independent of one another. Each channel can either be setup to monitor some specific field input or change a field output. The data for a channel shown depends on how the channel is programmed.

For a full description of how a channel is programmed and how it will operate, see section Editing an I/O Point, Page 79. This describes what the user will find out when viewing the status information.

Time Stamp

This is time that this Realtime Data was recorded from the dialer. Format: Month/Day/Year Hour:Minute:Second

Channel Name This tells the channel name. To the left of the same column is a picture which represents the current alarm condition for this channel.

For a Status Channel:

The channel is not setup for alarm callouts. Outputs also appear as a Status Channel.

For a Call On Alarm Input Channel:

wasn’t acknowledged.

For a Follow Channel:

The channel is setup to follow another channel’s state. Its state depends on the channel that

its following.

Microtel 2000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual