Microtek, ScanMaker , and ScanW izard Pro are trademarks of Micr otek International, Inc. IBM PC is the trademark of
International Business Machines Corporation. Windows and MS-DOS are trademarks of Microsoft Corporation. Other
product or company names are trademarks or registered trademarks of their respective holders.
Important
Documents that you scan may be protected under copyright law. The unauthorized use of such documents could be a
violation of the rights of the copyright holder. Micr otek bears no responsibility for the unauthorized use of copyrighted
materials.
Doc. No. I49-002815, A
Microtek Lab, Inc.
3715 Doolittle Drive
Redondo Beach, CA 90278-1226
Main: 310-297-5000
Sales: 800-654-4160
FAX: 310-297-5050
BBS: 310-297-5102
Technical Support: 310-297-5151
AutoTech fax back system: 310-297-5101
http://www.microtekusa.com
Microtek International, Inc.
6, Industry East Road 3
Science Based Industrial Park
Hsinchu, 30077, T aiwan, R.O.C.
TEL: 886-3-5772155
FAX: 886-3-5772598
Microtek Europe B.V.
Max Euwelaan 68
NL-3062 MA Rotterdam
The Netherlands
TEL: 31-10-2425688
FAX: 31-10-2425699
Federal Communications Commission (FCC) Statement
This equipment (T rade name: ArtixScan 2020, Model name: MRS-2000DL) has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, ther e is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient/relocate the receiving antenna.
• Increase the separation between the equipment and receiver .
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Note: A shielded interface cable with ferrite cord installed on scanner connector end must be used with this equipment.
CAUTION
Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user's
authority to operate the equipment.
An image scanner is a device that captures and
converts illustrations, graphics, photographs, or
text into electronic files that can be edited or
enhanced and then incorporated in printed
documents or multimedia presentations.
The single-pass, 36-bit, high-resolution ArtixScan
2020 has been specifically designed and
engineered for the discriminating scanner user,
who demands rich, detailed images suitable for any
prepress or multimedia need.
The ArtixScan 2020 color flatbed scanner scans
reflective originals, but also features internal media
trays for scanning positive or negative film in a
variety of industry-standard formats.
The ArtixScan 2020 includes 36-bit throughput
capability for delivering images with more image
data than 30- or 24-bit scanner are capable of
capturing, superior optics and hardware
components, as well as Microtek ScanWizard Pro
scanner controller software.
1. Unpacking your scanner and
checking components
Open your scanner package and check the
components as stated in your packing list (see page
29). If any component is missing, call Microtek
Sales.
2. Unlocking the scanner
Your scanner has a locking screw to protect the
scanner carriage mechanism during shipping.
Before operating the scanner, you need to
disengage the locking screw.
Using a coin or a screwdriver, turn the locking
screw counterclockwise to unlock it. When
successfully unlocked, the screw will push out a
little. You can check the lock’s status by pushing
on the screw cap. If the screw springs back, the
carriage is disengaged, and the scanner is ready to
scan.
Basic Requirements
For the PC
• Pentium or compatibles
• Microsoft Windows 95, 98, or NT
• CD-ROM drive (internal or external)
• 16MB RAM (32MB recommended)
• At least 100MB available hard disk space
• Super VGA Color display with 256 colors or better
For the Macintosh
• Apple Power Mac or compatibles
• System 8.0 or higher
• CD-ROM drive (internal or external)
• 16MB RAM (32MB recommended)
• At least 100MB available hard disk space
• Super VGA Color display with 256 colors or better
Turn locking screw
counterclockwise to disengage the
scanner carriage.
1
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Installation under Windows 95
To install under Windows 95, take the steps below:
1. Install the interface card in your computer
2. Check the interface card status
3. Install software
4. Reset the scanner’s SCSI ID if necessary
5. Connect the scanner and computer
6. Check the scanner status
7. Test your scanner
1. Installing the interface card
Before installing the interface card supplied with
your scanner, make sure you turn off your computer
and peripherals. Then follow the steps below:
1. Shut down your computer and unplug the
power cord. Next, remove the cover from your
computer.
2. Look for an available PCI card slot (typically
white or ivory) in your computer. Remove the
slot cover, and insert the SCSI card into the
slot. Push the card in to make sure it's seated
all the way in the slot.
2. Checking interface card status
When you run Windows 95, the Adaptec AVA2903E SCSI adapter is detected and the driver is
automatically installed. Make your Windows 95
CD-ROM ready for use. Some computers may
prompt you to load Windows 95 software during
your installing AVA-2903E driver. Follow steps
below to check.
1. Turn on your computer, click Start, Settings,
and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. Double-click on “SCSI controllers” to display
the screen below.
The result of
the check is
displayed here.
PCI expansion
slots (typically
white or ivory)
This is important, as an improper card connection
will make you unable to use your scanner, and
you will then have to remove the computer case
and restart the card all over again.
Note: In this manual, we use the Adaptec 2903 card as an
example. The SCSI card that came with your scanner may
be different, check your Microtek scanner dealer.
3. Replace the cover of the computer, then plug
the power cord back in.
The message “Adaptec AIC-7850 PCI SCSI
Controller” displays indicates that the driver is
installed and the AVA-2903E interface card
works properly.
If a conflict exists, either of the following will
occur:
• a yellow exclamation mark appears next to
the phrase:
Adaptec AIC-7850 PCI SCSI
Controller
- or -
• nothing is listed under “SCSI Controllers”.
In either case, refer to the Troubleshooting
section.
2
Page 7
3. Installing software
Insert the Microtek CD-ROM into your CD-ROM
drive. The Microtek Scanner Software installer
should come up automatically, and list the software
available for you. Click on each software program
in the order they appear on your screen to install
all of the components.
Note: If the Microtek Scanner Software is not
automatically displayed on the screen, click Start,
select Run and type d:\cdsetup (where d: is your CDROM drive).
Step 1 Install Microtek ScanWizard Pro
Microtek ScanWizard Pro is the TWAIN driver
used for ArtixScan 2020 to communicate with
various applications. With the scanner connected,
you can run ScanWizard Pro independently or
acquire it by another application program.
Click Microtek ScanWizard Pro. The
1.
ScanWizard Pro setup program should start
running.
• From the RGB Output profiles selection,
choose the profiles you need to install.
Note: To add other CMS profiles provided by your
monitor or printer suppliers, refer to section
“Adding Third-party CMS profiles” on page 4.
• From the CMYK Output profiles selection,
choose the profiles you need to install.
2. When you have finished the above selections,
the installer program will copy the files to the
folder “Microtek ScanWizard Pro forWindows” under Program file directory.
3. Next, you are prepared to install Microtek
Color Matching System (CMS) setup program.
Follow the screen instructions to do the
following:
• From the Display profiles selection, choose
the display profiles you want to install.
4. The CMS will be installed according to your
selections, and then ask you to select the
default profile for your system. Choose a
default profile you want to install from the
different profile selections.
3
Page 8
For example, from the Default Display profiles
selection, choose a default display profile you
want.
5. When you have finished the setup program,
click Finish to complete ScanWizard Pro
installation.
Adding Third-party CMS profiles
If you want to use other CMS profiles that came
with your device, take these steps to install either
the monitor, or the printer:
Step 2 Install software application
The bundled image editing, OCR, and other
applications you receive depend on the scanner
model you purchase. Click each option on the
installer screen to install the software.
Step 3 Install documentation reader
Click Adobe Acrobat Reader, then follow screen
instructions until installation is complete. Acrobat
Reader is necessary for reading the manuals on
your CD-ROM.
Using the Manuals
Other documentations for your scanner are
provided on the Microtek CD-ROM. To read the
documents, you will be using the Adobe Acrobat
Reader program, which is automatically launched
when you open the file for the manuals.
To open the manuals: Go to Manuals folder, and
locate the manual that you wish to view. Doubleclick on the file you want, and the manual is ready
to be viewed or printed.
1. Launch ScanWizard Pro.
2. In the Preview window, choose ColorMatching Setup from the Preferences menu to
bring up the Color Matching Setup dialog box.
The dialog box displays the information on the
topic you have chosen.
3. Click on the Add Profiles button to add other
CMS profiles. Once the profiles have been
added, its names are listed.
4
Page 9
4. Resetting the scanner’s SCSI
ID if necessary
This procedure is provided as a reference. You may
or may not need to change the SCSI ID on your
scanner.
A SCSI ID is a number assigned to each SCSI
device in your daisy chain to differentiate one from
another. The SCSI ID for your Microtek scanner is
factory-set to 2.
You won't need to change the SCSI ID on your
scanner unless another SCSI device on your system
(such as external hard drive, additional scanner,
etc.) is using the same number.
Locate the SCSI ID switch, use a small pin (or a
small screwdriver) to press either of the small black
openings located above or below the SCSI ID.
Pressing the upper opening “-” decreases the SCSI
ID number; pressing the lower opening “+”
increases the number.
5. Connecting the scanner
Before connecting the scanner to your computer,
make sure the scanner driver (ScanWizard Pro) is
installed. Take the following steps to connect.
1. Shut down your computer.
2. Connect the scanner to your interface card,
using the SCSI cable that provided in the
scanner package. Make sure your scanner and
computer are turned off when you perform the
connection.
50-pin
connector
SCSI cable
25-pin connector
Terminator
switch should
be in the
“ON”
position.
Valid SCSI ID numbers are 0 to 6. Do not use SCSI
ID #7, which is used to carry out a self-test for the
scanner and make the carriage move back and
forth. SCSI ID #8 and #9 are also not used.
3. Plug the power cord to the power connector at
the back panel of the scanner, and plug the
other end of the power cord to your AC power
source at wall outlet.
4. Turn on your scanner and wait for all the light
on the front panel to stop blinking.
Press the
power switch
to turn on/off
the scanner.
5. Then power up your computer.
5
Page 10
6. Checking scanner status
When running Windows, ALWAYS turn on the
scanner before the computer. If you don't,
Windows will not be able to “see” your scanner.
1. Click Start, Settings, and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. The screen that appears displays the message
“Microtek Scanners”. Double-click it, the
scanner model you connected shows under it.
The message
“Microtek
Scanners”
displays,
indicating the
scanner is
installed.
If your system can’t find your scanner, maybe SCSI
conflict happens between your scanner and other
SCSI device. To resolve the conflict, refer to
Troubleshooting for Windows 95 on page 8.
Terminator
You will definitely need a terminator if you are
hooking up your PC on a daisy chain with two or
more SCSI devices through the SCSI interface card.
ArtixScan 2020 has a internal terminator switch
located at the back panel of the scanner.
Terminator
switch
Terminator is preset depending on your daisy
chain. In this case, set the terminator switch to the
“OFF” position; the third-party terminator should
be connected on the last SCSI device.
Note: If your scanner is located at the last device, the
terminator switch should be in the “ON” position. In this
case, third-party terminator is not required.
PC
Scanner
SCSI cable (25-50 pin)
SCSI device
Third-party terminator
SCSI cable (25-50 pin)
Set the terminator
switch to the “OFF” position.
6
Page 11
7. Testing your scanner
1. Restart Windows 95. Before you restart the
computer, make sure your scanner is on and
ready.
2. Click Start, Programs, Microtek ScanWizard
Pro for Windows, and then select Scanner
Test.
3. When started up successfully, the screen below
appears.
4. Place a reflective document face down on the
scanner glass. Center the top of the document
along the horizontal ruler on the scanner.
Horizontal
ruler
5. Click the Flatbed or the TMA button on the
Microtek Scanner Test program screen. A
preview of your image will be displayed in the
Microtek ScanTest window. This indicates the
Scanner Test was successful and the scanner is
now ready to scan.
6. Close and exit Microtek ScanTest program.
For more details on how to operate your scanner
with ScanWizard Pro, refer to the file
ScanWizardPro.pdf in the folder Manuals on the CDROM.
The Scanner Model shows the scanner
connected to your computer along with
the scanner's SCSI ID.
The “aic78xx” message indicates you
are using Adaptec SCSI interface
card.
The Flatbed button is used for previewing
reflective material.
The TMA button is used for previewing
transparent material.
The SCSI Check acts as a SCSI
probe to verify the location of your
scanner and the scanner ID.
The Reconfigure Equipment allows the
system to update its own internal reference
file and is useful when you have changed
your setup or reconfigured your system.
7
Page 12
Troubleshooting for Windows 95
After installing the interface card in your computer
and connecting the scanner, you may find yourself
unable to use the scanner. This is usually due to
any of the situations described below:
Situation AYour interface card is not properly
seated in the PCI card slot on your
computer.
Situation BYour interface card conflicts with
another device.
Situation CWindows 95 cannot recognize your
interface card.
Situation DIf your interface card and scanner do
not seem to be working properly.
See details below for resolving the individual
situations.
Resolving situation A
Power down your computer, remove the AVA2903E interface card from your computer. Then reinstall it, make sure the card is seated all the way in
and secured into the PCI card slot. The PCI card
slot normally appears in white or ivory.
Resolving situation B
1. Click Start, Settings, and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. Double-click on “SCSI controllers” to display
the dialog box below.
4. Click on the Adaptec AIC-7850 PCI SCSI
Controller option, and then click Properties .
5. Select Resources from the top. The dialog box
gives you information about the Interrupt
Request (IRQ) and Input/Output (I/O) address
settings, including whether a conflict happens.
6. If a conflict exists in Input/Output option, then
click Change Setting. Use the Up/Down arrow
keys to select a different range.
If conflicts
happen, the
message shows
here.
Currently no
conflicts happen.
7. Next, select the Interrupt/Request option, click
Change Setting, and use the Up/Down arrow
keys to select different IRQ number. If all of
IRQs are taken, you need to contact your dealer
or computer manufacturer to help on how to
free up an IRQ in this range.
A yellow
exclamation
mark appears
next to the
message
“Adaptec AIC7850 PCI SCSI
Controller”.
Click the
Up/Down arrow
buttons to select
IRQ.
8
Page 13
8. When the settings are all correct, click OK to
save the modifications. The dialog box should
now show the correct Interrupt Request and
Input/Output address settings. If you’re asked
to shut down your computer, select No, then
click Close. You will be asked whether you
wish to restart your computer. Click Yes and
restart your computer.
Resolving situation C
1. Click Start, Settings, and select Control Panel.
2. Double-click Add New Hardware.
3. Click Next and select No for “Do you want
Windows to search for your new hardware?”.
4. From the next menu, select SCSI controllers
and click Next.
6. In the next menu, make a note of the Input/
Output (I/O) range setting, as well as Interrupt
Request (IRQ) number that Windows
recommends you.
Write
this
message
down on
a piece
of paper
for handy
reference.
7. When the “Add New Hardware Wizard” dialog
box appears, click Finish.
8. Continue until the installation is completed.
Windows 95 will then ask if you want to shut
down your computer. Select No.
9. Click Start, Settings, and select Control Panel.
5. Select Adaptec on the left and “Adaptec AHA294X/AIC-78XX PCI SCSI Controller” on the
right. Click Next.
10. Double-click on the System icon in Control
Panel and select Device Manager from the top.
11. Double-click on “SCSI controllers” to check
whether conflict happens.
If conflict exists, following the steps of ResolvingSituation B (see page 8) to reset it.
12. When settings are all correct, click OK to save
the modifications. The dialog box should now
show the correct Interrupt Request and Input/
Output address settings. If you’re asked to shut
down your computer, select No, then click
Close. You will be asked whether you wish to
restart your computer. Click Yes and restart
your computer.
Resolving situation D
See the section Technical Tips of Installation Guide
that came with your AVA-2903E interface card.
9
Page 14
Installation under Windows 98
Windows 95 and 98 installation is very
similar...Windows 98 just makes it easier to install
your interface card and software.
1. Install the AVA-2903E interface card
(Refer to Step 1 on page 2)
Note: Windows 98 should automatically detect your
new hardware and install the proper drivers, upon
restarting your computer.
2. Check interface card status
(Refer to Step 2 on page 2)
Note: If a conflict exits, refer to “Troubleshooting for
Windows 98” on this page.
Troubleshooting for Windows 98
After installing the interface card in your computer
and connecting the scanner, you may find yourself
unable to use the scanner. This is usually due to
any of the situations described below:
Situation AYour interface card is not properly
seated in the PCI card slot on your
computer.
3. Install your software
(Refer to Step 3 on page 3)
4. Reset the scanner’s SCSI ID if necessary
(Refer to Step 4 on page 5)
5. Connect the scanner
(Refer to Step 5 on page 5)
6. Test your scanner
(Refer to Step 7 on page 7)
Resolving situation B
1. Click Start, Settings, and select Control Panel.
2. Double-click on the System icon in Control
Panel and select Device Manager from the top.
3. Double-click on “SCSI controllers” to display
the dialog box below.
Situation BYour interface card conflicts with
another device.
Situation CWindows 98 cannot recognize your
interface card.
Situation DIf your interface card and scanner do
not seem to be working properly.
See details below for resolving the individual
situations.
Resolving situation A
Power down your computer, remove the AVA2903E interface card from your computer. Then reinstall it, make sure the card is seated all the way in
and secured into the PCI card slot. The PCI card
slot normally appears in white or ivory.
A yellow
exclamation
mark appears
next to the
message
“Adaptec AIC7850 PCI SCSI
Controller”.
4. Click on the Adaptec AIC-7850 PCI SCSI
Controller option, and then click Properties.
10
Page 15
5. Select Resources from the top. The dialog box
gives you information about the 3 resources:
Interrupt Request (IRQ), Memory Range, and
Input/Output range. Any conflict in the 3
resources is detected and displayed in the
“Conflicting device list”.
6. To resolve the conflict, uncheck “Use automatic
settings”, then click to modify the individual
resource, one after another, until the message “No
conflicts” appears in the Conflicting device list.
For example, to resolve the Memory Range
conflict, take these steps:
a) At the Resource type, double-click on the
Memory Range string, the Edit Memory
Range dialog box is displayed.
Uncheck “Use
automatic
settings” first.
If conflict
happens, the
message
shows here.
7. When you get a “No conflicts” message is in the
Conflicting device list, the Memory Range
conflict is resolved. Take the similar procedures
on the Interrupt Request (IRQ) and Input/
Output Range resources. If all of IRQs are
taken, you need to contact your computer
dealer to help on how to free up an IRQ for
you.
Currently
no conflicts
happen.
8. When the settings are all correct, click OK to
save the modifications. The dialog box should
now show the correct Interrupt Request,
Memory Rang, and Input/Output address
settings.
b) At the Value entry, use the Up/Down arrow
keys to select a different range.
Click the
Up/Down
arrow
buttons to
select
different
range.
If you’re asked to shut down your computer,
select No, then click Close. You will be asked
whether you wish to restart your computer.
Click Yes and restart your computer.
11
Page 16
Resolving situation C
1. Click Start, Settings, and select Control Panel.
2. Double-click Add New Hardware.
3. Click Next and select No for “Do you want
Windows to search for your new hardware?”.
4. From the next menu, select SCSI controllers
and click Next.
5. Select Adaptec on the left and “Adaptec AIC7850 PCI SCSI Controller” on the right. Click
Next.
6. When the “Add New Hardware Wizard” dialog
box appears, click Finish.
7. When installation is complete. Windows 98
will then ask if you want to shut down your
computer. Select No.
8. Click Start, Settings, and select Control Panel.
9. Double-click on the System icon in Control
Panel and select Device Manager from the top.
10. Double-click on “SCSI controllers” to check
whether conflict happens.
If conflict exists, follow the steps of ResolvingSituation B (see page 10) to reset it.
11. When settings are all correct, click OK to save
the modifications. The dialog box should now
show the correct Interrupt Request, Memory
Range, and Input/Output address settings. If
you’re asked to shut down your computer,
select No, then click Close. You will be asked
whether you wish to restart your computer.
Click Yes and restart your computer.
Resolving situation D
See the section Technical Tips of Installation Guide
that came with your AVA-2903E interface card.
12
Page 17
Installation under Windows NT 4.0
If you are using Windows NT 3.51, refer to the
document For Windows NT 3.51 in the folder
Microtek ScanWizard Pro for Windows in the
Programs menu. To install under Windows NT 4.0,
take the steps below:
1. Reset the scanner's SCSI ID if necessary
2. Install the interface card in your computer
3. Check your Windows NT configuration
4. Install software
5. Connect the scanner and computer
6. Test your scanner
Part of the above procedures, especially to
hardware installation should refer to the previous
pages (Installation under Windows 95 section).
Descriptions below follow installation sequence,
but concentrated on Windows NT 4.0
1. Resetting the scanner's SCSI ID
if necessary
You may or may not need to change the SCSI ID on
your scanner. For more details on how to reset
your scanner’s SCSI ID, refer to Step 4 on page 5.
2. Installing the interface card
Before installing the interface card supplied with
your scanner, make sure you have turned off your
computer and peripherals. Then refer to Step 1 on
page 2.
1. In Windows NT, click on the Start menu, go to
Programs, Administrative Tools (Common),
and select Windows NT Diagnostics. This will
bring you to the following partial screen shot:
2. Click on the Resources tab to bring up the
following screen:
The “aic78xx”
message
indicates you
are using
AVA-2903E
SCSI interface
card.
Number 05
appears,
indicating IRQ
5 is in use.
At this screen you see a list of IRQs that are
currently in use. By clicking on the I/O Port
button at the bottom of the screen, you can see
a list of I/O addresses that are in use.
3. Checking your Windows NT
configuration
When you run Windows NT, the Adaptec AVA2903E SCSI Host Adapter is detected and the
driver is automatically installed. Follow the steps
below to check.
This I/O
address is
used by
AVA-2903E
interface card.
I/O Port
button.
13
Page 18
From the two screens, you have seen the
available IRQ and I/O address for use with the
AVA-2903E interface card.
If the message “aic78xx” is not listed on the
screen, indicating the SCSI driver is not
installed; refer to the Troubleshooting section.
4. Installing software
1. Launch Windows NT 4.0, log in as
Administrator.
Step 2 Install software application
The bundled image editing, OCR, and other
applications you receive depend on the scanner
model you purchased. Click each option on the
installer screen to install the software.
Step 3 Install documentation reader
Click Adobe Acrobat Reader, then follow screen
instructions until installation is completed. Acrobat
Reader is necessary for reading the manuals on
your CD-ROM.
2. Insert the Microtek CD-ROM into your CD-
ROM drive. The Microtek Scanner Software
installer should come up automatically, and list
the available software for you. Click on each
software program in the order they appear on
your screen to install all software components.
Note: If the Microtek Scanner Software Installer is
not automatically displayed on the screen, click
Start, select Run and type d:\cdsetup (where d: is
the drive letter of your CD-ROM).
Step 1 Install Microtek ScanWizard Pro
Microtek ScanWizard Pro is the TWAIN driver
used for ArtixScan 2020 to communicate with
various applications. With the scanner connected,
you can run ScanWizard Pro independently or
acquire it by another application program.
1. Click Microtek ScanWizard Pro . The
ScanWizard Pro setup program should start
running.
2. When you have finished the above selections,
program will copy the files to the folder
“Microtek ScanWizard Pro for Windows”
under Program file directory.
5. Connecting the scanner
Make sure your scanner and computer are turned
off before connection begins. See Step 5 on page 5
to connect the scanner and computer.
50-pin
connector
SCSI cable
25-pin connector
Set the
terminator
switch to the
“ON”
position.
3. Next, you are prepared to install Microtek
Color Matching System (CMS) setup program.
Fore more details on CMS installation, refer to
the step 3 on page 3
14
Page 19
6. Testing your scanner
1. Restart Windows NT. Before you restart the
computer, make sure your scanner is on and
ready.
2. Click Start, Programs, Microtek ScanWizard
Pro for Windows NT, and then select Scanner
Test.
3. When started up successfully, the screen below
appears.
4. Place a reflective document with faced down
on the scanner glass. Center the top of the
document along the horizontal ruler on the
scanner.
Horizontal
ruler
5. Click the Flatbed or TMA button on the
Microtek Scanner Test program screen. A
preview of your image will be displayed in the
Microtek ScanTest window. This indicates the
Scanner Test was successful and the scanner is
now ready to be used.
6. Close and exit Microtek ScanTest program.
For more details on how to operate your scanner
with ScanWizard Pro, refer to the file
ScanWizardPro.pdf in the folder Manuals on the CDROM.
15
The Scanner Model shows the scanner
connected to your computer along with
the scanner's SCSI ID.
The “aic78xx” message indicates you
are using Adaptec SCSI interface
card.
The Flatbed button is used for previewing
reflective material.
The TMA button is used for previewing
transparent material.
The SCSI Check acts as a SCSI
probe to verify the location of your
scanner and the scanner ID.
The Reconfigure Equipment allows the
system to update its own internal reference
file and is useful when you have changed
your setup or reconfigured your system.
Page 20
Troubleshooting for Windows NT 4.0
After installing the interface card in your computer
and connecting the scanner, you may find yourself
unable to use the scanner. This is usually due to
any of the situations described below:
Situation AYour interface card is not properly
seated in the PCI card slot on your
computer.
Situation BThe AVA-2903E SCSI driver is not
properly installed in your computer.
See details below for resolving the individual
situations above.
Resolving situation A
Power down your computer, remove the AVA2903E interface card from your computer. Then reinstall it, make sure the card is seated all the way in
and secured into the PCI card slot. The PCI card
slot normally appears in white or ivory.
Resolving situation B
1. Restart your computer. Start up Windows NT
4.0.
2. Click Start, Settings, and select ControlPanel.
Note: Although IDE CD-ROM drives are not SCSI,
because of the way the driver is implemented,
Windows NT 4.0 will still list it on this screen.
4. Click on the Drivers tab, and click on the
Add... button to select Adaptec on the left and
“Adaptec AHA-294X/AHA-394X or AIC-78XX
PCI SCSI Controller” on the right to install.
5. Click OK to bring up the following screen.
3. In the Control Panel window, find SCSIAdapters and double click it. A window like
the following will appear.
The Devices screen will list any SCSI controllers
that may already have installed in your computer.
The
Adaptec
2903E
SCSI
driver is
not listed
here.
The Adaptec card should now be listed as
“Adaptec AHA-294X/AHA-394X or AIC-78XX PCI SCSI Controller”, indicating the
driver is installed.
6. Restart your computer. Start up Windows NT
4.0, follow the step 3 on page 13 to check
Windows NT configuration.
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Installation under Macintosh
To install under Macintosh, take the steps below:
1. Reset the scanner’s SCSI ID if necessary
2. Connect the scanner and computer
3. Install software
4. Scan images
1. Resetting the scanner’s SCSI
ID if necessary
This procedure is provided as a reference. You may
or may not need to change the SCSI ID on your
scanner.
A SCSI ID is a number assigned to each SCSI
device in your daisy chain to differentiate the
devices from one another. The SCSI ID for your
Microtek scanner is factory-set to 2.
You won’t need to change the SCSI ID on your
scanner unless another SCSI device on your system
(such as external hard drive, additional scanner,
etc.) is using the same number.
Locate the SCSI ID switch, use a small pin (or a
small screwdriver) and press either of the small
black openings located above or below the SCSI
ID. Pressing the upper opening “-” decreases the
SCSI ID number; pressing the lower opening “+”
increases the number.
2. Connecting the scanner
1. Shut down your computer.
2. Connect the scanner to your computer, using
the SCSI cable that provided in the scanner
package. Make sure your scanner and
computer are turned off when you perform the
connection.
50-pin
SCSI cable
25-pin connector
3. Plug the power cord to the power connector at
the back panel of the scanner, and plug the
other end of the power cord to your AC power
source at wall outlet.
connector
Set the
terminator
switch to the
“ON”
position.
Valid SCSI ID numbers are 0 to 6. Do not use SCSI
ID #7, which is used to carry a self-test for the
scanner and make the carriage move back and
forth. SCSI ID #8 and #9 are also not used.
4. Turn on your scanner and wait for all the LED
indicators on the front panel stop blinking.
Press the
power switch to
turn on/off the
scanner.
5. Then power up your Macintosh.
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3. Installing software
Insert the Microtek CD-ROM into your CD-ROM
drive, and double-click the CD-ROM when it
appears on your Macintosh desktop. Follow the
program in the order to install all of the
components.
Step 1 Install software application
The bundled image editing, OCR, and other
applications you receive depend on the scanner
model you purchase. Open the application folder
from the screen, then double-click on the
appropriate installer icon to install the program.
Step 2 Install Microtek ScanWizard Pro
Double-click on the ScanWizard Pro folder to open
it, then double-click on the ScanWizard Pro Installer
icon to install the program.
During installation, you will be asked to choose
Adobe Photoshop (version 5.0 recommended) and
set up Color Matching System. For details, see
ScanWizard Pro User’s Manual.
ArtixScan 2020 provides two options for
scanning. Choose either the 666 dpi option for
low-resolution scanning, or the 2000 dpi
option for high-resolution scanning. Refer to
the section Operating the Scanner for placing
your scan material.
4. Place the image to be scanned on your scanner,
then click on the Overview button.
5. ScanWizard Pro now performs a quick preview
of the image on your scanner. When the
preview image appears, you can resize the
floating dotted boarder around the image to
determine the final size of the actual scan.
Step 3 Install Adobe Acrobat Reader
Double-click on the Acrobat Reader folder to open
it, then double-click on the English icon to install
the program.
4. Scanning images
1. Launch your image-editing software.
2. When ScanWizard Pro starts up and appears
on your screen, you will see the Settings and
Preview windows.
3. Select the scanner model with resolution from
the Scanner menu.
Choose low or high
resolution type for
scanning.
6. To scan the image, click on the Scan button.
The image is then delivered to your imageediting program, where the image can be edited
further or saved as a file.
Using the Manuals
Other documentations for your scanner are
provided on the Microtek CD-ROM. To read the
documents, you will be using the Adobe Acrobat
Reader program, which is automatically launched
when you open the file for the manuals.
To open the manuals: Go to Manuals folder, and
locate the manual that you wish to view. Doubleclick on the file you want, the manual is ready to
be viewed or printed.
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Operating the Scanner
In this section, you will learn the following topics.
•Performing the power-on self-test
•Positioning a document
A: Placing reflective materials
B: Scanning thick documents
C: Placing transparent films
1) Using the glass film holder
2) Using the 35mm batch slide holder
3) Using the 35mm filmstrip holder
4) Using the 6 x 9 cm batch film holder
5) Using the 4" x 5" batch film holder
Performing the Power-on Test
The power-on test is a quick self-checking
mechanism that the scanner carries out after you
turn it’s power on. This is what happens after the
scanner is turned on:
1. POWER indicator (green LED) on the front
panel of the scanner lights up.
2. The two READY indicators (orange LED)
beside the POWER indicator will start flashing
briefly. After a 30-second warm-up period, the
scanner carries out a self-test, with the scanner
carriage slowly moving back and forth at half
an inch distance. If self-test is passed, the two
READY indicators stay lit.
Note: If POWER and READY indicators are
malfunction, call Technical Support for help.
3. At this time, the scanning lamp inside the
scanner should stay lit as well. The lamp only
goes off if the scanner is left on for more then 2
hours and is not used.
Positioning a Document
A. Placing Reflective Materials
1. Lift the document cover.
2. Place your document faced down on the
scanner glass. Center the top of the document
along the horizontal ruler on the scanner.
For high-resolution scanning: Place your
document faced down on the scanner glass in
the area that labeled “HIGH RESOLUTION” on
the ruler.
Shaded
area
represents
high
resolution
range.
Note: If the scanner lamp doesn't come on, starts
to flicker, or gets dim, call for help.
3. Lower the scanner cover. You are now ready to
scan.
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For reflective material with registration pins scanning:
1. Push to fit the rail underneath the edge with
registration pins of the glass surface.
Registration pins
Rail
3. Face down the document, align it with the
registration pins on the rail.
2. Make sure the rail is firmly seated on the glass
surface.
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B. Scanning Thick Documents
C. Placing Transparent Films
1. Lift the scanner cover high enough so that
there is enough room to place the document
faced down on the scanner glass. Center the
top of the document along the horizontal ruler
on the scanner.
For high-resolution scanning: Place your
document faced down on the scanner glass in
the area that labeled “HIGH RESOLUTION” on
the ruler.
To scan transparent film, you have 2 ways:
•By using the transparency tray together with
the glass film holder for scanning nonstandard-sized transparent film.
Transparency tray
Glass film holder
•By using the transparency tray together with
the individual holders for scanning a particular
type of standard-sized transparent film, such as
6 x 9 cm film, 4" x 5" film, individual 35mm
slides, or 35mm filmstrips.
Shaded
area
represents
high
resolution
range.
2. Lower the scanner cover. You are now ready to
scan.
Transparency tray
4" x 5" batch film holder
Note: The transparency tray should only be pulled
out a little, not completely away from the scanner.
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1) Using the glass film holder
1. To scan non-standard-sized transparent film,
place the film faced down on top of the glass
surface of the glass film holder.
For high-resolution scanning: Place the film
faced down on the glass surface in the area that
labeled “HIGH RESOLUTION” on the holder.
2. Place the vinyl strip on the edges of your
transparency.
3. Pull the transparency tray out a little, then
place the glass film holder into the
transparency tray.
HIGH RESOLUTION mark
For transparent film with registration pins scanning:
a) Insert the rail underneath the edge of the glass
film holder, and make sure it’s seated in place.
Rail
b) Place the film faced down on the glass
surface, align it with the registration pins on
the rail.
Note: Push the holder back to place, make sure it is
firmly seated in the transparency tray.
4. Gently push the transparency tray back in.
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2) Using the 35mm batch slide holder
1. Insert the individual 35mm slides to be
scanned into the 35mm batch slide holder.
For high-resolution scanning: Insert the slides
into the holder in the area that labeled “HIGH
RESOLUTION” on the holder.
2. Pull the transparency tray out a little, then
place the 35mm batch slide holder into the
transparency tray.
Note: Push the holder back to place, make sure it is
firmly seated in the transparency tray.
3. Gently push the transparency tray back in.
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3) Using the 35mm filmstrip holder
1. Insert the 35mm filmstrip to be scanned into
the 35mm filmstrip holder.
For high-resolution scanning: Insert the 35mm
filmstrip into the holder in the area that labeled
“HIGH RESOLUTION” on the holder.
a) Push to open the 5-piece 35mm filmstrip
holder.
b) Place the 35mm filmstrip in the holder.
2. Pull the transparency tray out a little, then
place the 35mm filmstrip holder into the
transparency tray.
Note: Push the holder back to place, make sure it is
firmly seated in the transparency tray.
3. Gently push the transparency tray back in.
c) Pull to close the 5-piece 35mm filmstrip
holder.
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4) Using the 6 x 9 cm batch film holder
1. Insert the film to be scanned into the 6 x 9 cm
batch film holder.
For high-resolution scanning: Insert the films into
the holder in the area that labeled “HIGH
RESOLUTION” on the holder.
a) Push to open the holder.
b) Place the films in the holder.
c) Pull to close the holder.
2. Pull the transparency out a little, then place the
6 x 9 cm batch film holder into the
transparency tray.
Note: Push the holder back to place, make sure it is
firmly seated in the transparency tray.
3. Gently push the transparency tray back in.
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5) Using the 4" x 5" batch film holder
1. Insert the films to be scanned into the 4" x 5"
batch film holder.
For high-resolution scanning: Insert the films into
the holder in the area that labeled “HIGH
RESOLUTION” on the holder.
a) Push to open the holder.
b) Place the films in the holder.
c) Pull to close the holder.
2. Pull the transparency tray out a little, then
place the 4" x 5" batch film holder into the
transparency tray.
Note: Push the holder back to place, make sure it is
firmly seated in the transparency tray.
3. Gently push the transparency tray back in.
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Miscellaneous
Returning your scanner for repair
Your scanner has been built to exacting standards.
Just like any piece of electrical equipment,
however, your scanner or the delicate parts in it are
subject to wear and tear and may malfunction for
any number of reasons. If your scanner needs to be
serviced or repaired, do the following:
For U.S. users:
•Call 310-297-5151 to obtain an RMA number
from Microtek Technical Support.
•Lock the carriage.
•Pack the scanner in the original box without
any software, and send the interface card and
cables (only if applicable and asked to do so).
If you have lost the original box, you will need
to buy one from Microtek for a nominal fee.
•Send the scanner to Microtek Lab, Inc., 3715
Doolittle Drive, Redondo Beach, CA 90278,
Attention RMA number [put the RMA numberhere].
Important: Make sure the RMA number is on the
outside address label and is visible. Packages
without an RMA number or with the wrong RMA
number on the outside of the box will be refused
and returned to sender.
Locking the carriage
You need to lock the scanner carriage if you wish
to ship back your scanner for any reason. The
carriage must be locked to prevent the mechanism
from moving during shipping and getting damaged
in the process.
In addition, you need to pack the scanner in the
original box in which it came. No scanner will be
accepted in a packaging other than the authorized
Microtek packing box. If your box is lost, call
Microtek Sales to purchase a new one.
Important: Microtek will not be liable for scanners
that are damaged during transit because the
carriage had not been locked or was not packed in
the original or authorized packaging.
Locking the scanner for shipping
1. Turn the scanner power off and then back on.
The carriage will move forward a bit and then
return to its standby position.
2. When the carriage stops moving, using a coin
or a screwdriver, turn the locking screw
clockwise to lock it. Be sure that the carriage is
in the standby position before you proceed this
step. Otherwise, the carriage won’t be locked
properly and can get damaged during shipping.
For Canadian users:
Call Microtek Technical Support. You will be given
an RMA number and address to where your
scanner can be sent for repair.
For users in parts other than the U.S. or
Canada:
Call your authorized dealer for further instructions.
Turn locking screw
clockwise to lock the scanner carriage.
3. Make sure the carriage is locked, then turn off
the scanner.
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Lamp Replacement
The lamp inside your scanner is not user
serviceable and should be replaced if it does not
come on or begins to flicker/dim after some time.
If the lamp requires replacement, call Microtek
Technical Support to get a Repair Merchandise
Authorization (RMA) number, and send the
scanner in for lamp replacement. Outside the U.S.
and Canadian, call your authorized Microtek dealer
for lamp replacement.
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Components
1
9
10
6
2
11
7
3
4
5
1. ArtixScan 2020 scanner
2. SCSI cable (25-50 pin)
3. Power cord*
4. AVA-2903E SCSI interface card
5. Rail (optional)
* Depending on the voltage condition for individual marketing areas, your power cord may have a different look.
8
6. User’s Manual
7. Warranty card
8. Microtek CD-ROM
12
13
9. Glass film holder
10. 35mm batch slide holder
11. 35mm filmstrip holder
12. 4" x 5" batch film holder
13. 6 x 9 cm batch film holder
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Horizontal ruler
Scanner cover
Vertical ruler
Terminator
switch
Transparency tray
Glass surface
Power switch
Busy indicator
Ready indicator
Power indicator
Power connector
SCSI 25-pin connector
SCSI 50-pin connector
ID switch
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Specifications
Product Name:ArtixScan 2020
Model number:MRS-2000DL
Type:Desktop, Flatbed
Resolution:666 dpi(H) x 2000 dpi(V)
±1 dpi on A3 area;
2000 dpi x 2000 dpi on
high-resolution area
Sample depth:12 bits per color
Calibration time:12 S/3 color
Scanning speed:Low-Resolution mode: