Microtek Consumer Electronics DATASHEET

MICROTEK

LIMITED WARRANTY

Consumer Electronics

(1) Who is covered:

Original retail purchaser only.

(2) What is covered by this warranty:

Microtek warrants the new hardware product will be free from defects in
material and workmanship, under normal use.

Microtek warrants physical media and user manuals will be free from
defects in material, under normal use.

This warranty applies only to products purchased and used in the United
States or Canada. For products purchased in, but used outside, the United
States or Canada, this warranty covers only warranty service within the
United States and Canada (and does not include shipping outside the
United States or Canada).

(3) What is the length of the warranty period:

90 days from the original purchase date.

(4) What is not covered:

(a) This warranty does not cover:

1. Physical damage.

2. Damage caused by improper installation, improper or
abnormal use, misuse, neglect, or accident.

3. Damage caused by another device or software used with the
product.

4. Alkaline batteries , carrying case, clips, straps, and external
memory if supplied with product.

I49-003943 A

5. Warranty service or shipping outside the United States or
Canada.

(b) This warranty is void if:

1. The product serial number has been altered, effaced, or
removed.

2. The product is altered or modified in any way or if warranty
repairs are attempted without authorization from Microtek.

(5) How to obtain warranty service:

(a) Authorization is required. Purchaser must notify Microtek of the

claimed defect and obtain a Return Material Authorization
(“RMA”) number no later than 15 days after the end of the
warranty period. You can contact Microtek for an RMA number by:

1. Calling [phone].

2. Mailing a request, including your name, address, daytime
telephone number, email address, and product information
including description of the problem to:

Microtek Lab, Inc.
ATTN: CUSTOMER SERVICE
16941 Keegan Avenue
Carson, California 90746

YOU MUST HAVE AN RMA NUMBER BEFORE RETURNING ANY
PRODUCT TO MICROTEK. NO RETURNS WILL BE ACCEPTED
WITHOUT A VALID RMA NUMBER.

(b) Returning the product for service. Purchaser must return the

product, along with the proof of purchase and purchase date to
where you purchase (“the Agent”) the product. Purchaser is
responsible for the cost of shipping to the Agent, packing the
product in its original (or comparable) packaging, and insurance (if
any). Purchaser is responsible for any loss or damage during
shipping.

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