Microtek Consumer Electronics DATASHEET

MICROTEK

LIMITED WARRANTY

Consumer Electronics

(1) Who is covered:

Original retail purchaser only.

(2) What is covered by this warranty:

Microtek warrants the new hardware product will be free from defects in
material and workmanship, under normal use.

Microtek warrants physical media and user manuals will be free from
defects in material, under normal use.

This warranty applies only to products purchased and used in the United
States or Canada. For products purchased in, but used outside, the United
States or Canada, this warranty covers only warranty service within the
United States and Canada (and does not include shipping outside the
United States or Canada).

(3) What is the length of the warranty period:

90 days from the original purchase date.

(4) What is not covered:

(a) This warranty does not cover:

1. Physical damage.

2. Damage caused by improper installation, improper or
abnormal use, misuse, neglect, or accident.

3. Damage caused by another device or software used with the
product.

4. Alkaline batteries , carrying case, clips, straps, and external
memory if supplied with product.

I49-003943 A

5. Warranty service or shipping outside the United States or
Canada.

(b) This warranty is void if:

1. The product serial number has been altered, effaced, or
removed.

2. The product is altered or modified in any way or if warranty
repairs are attempted without authorization from Microtek.

(5) How to obtain warranty service:

(a) Authorization is required. Purchaser must notify Microtek of the

claimed defect and obtain a Return Material Authorization
(“RMA”) number no later than 15 days after the end of the
warranty period. You can contact Microtek for an RMA number by:

1. Calling [phone].

2. Mailing a request, including your name, address, daytime
telephone number, email address, and product information
including description of the problem to:

Microtek Lab, Inc.
ATTN: CUSTOMER SERVICE
16941 Keegan Avenue
Carson, California 90746

YOU MUST HAVE AN RMA NUMBER BEFORE RETURNING ANY
PRODUCT TO MICROTEK. NO RETURNS WILL BE ACCEPTED
WITHOUT A VALID RMA NUMBER.

(b) Returning the product for service. Purchaser must return the

product, along with the proof of purchase and purchase date to
where you purchase (“the Agent”) the product. Purchaser is
responsible for the cost of shipping to the Agent, packing the
product in its original (or comparable) packaging, and insurance (if
any). Purchaser is responsible for any loss or damage during
shipping.

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(6) What Microtek will do to correct problems:

(a) Warranty Service. If the product defect is covered by this warranty,

Microtek will, at its option, repair or replace the defective product
at no charge to you for parts or labor. The replacement product
(or parts) may be new, reconditioned, or comparable to the
defective one. Microtek warrants repaired or replacement
products (and parts) for 30 days from shipment to you or through
the end of your original warranty, whichever is longer.

This is your sole and exclusive remedy under this warranty.

(b) Non-Warranty Service. If the product defect is not covered by this

warranty, Microtek will notify you. Any service, repair, or
replacement that you authorize will be performed at Microtek’s
then-current rates. Microtek’s acceptance of your returned product
does not mean that the product will be repaired at no cost to you.
Microtek does not provide non-warranty service for the Lithium­Ion Battery and Adapter after the 90-day warranty period expires.

(c) Return of Product to Purchaser. Microtek will be responsible for

the cost of returning the product to you via ground shipping
(within the United States or Canada only) unless:

1. It determines that the defect is not covered by this warranty.
In that case, Purchaser will pay a reasonable fee for
examination and testing and the actual cost of return
transportation.

2. Purchaser’s packaging is inadequate. In that case, Purchaser
will pay the actual cost of return transportation and, if
applicable, packaging.

(7) No other warranties:

ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED AND
DO NOT APPLY.

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No Microtek employee, representative, or agent is authorized to make any
warranties, representations, or obligations inconsistent with or in addition
to those set forth in this limited warranty.

Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.

(8) Limitation of liability:

MICROTEK WILL NOT BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, even if advised of the
possibility of such damages. Microtek is not liable for lost profits, downtime,
damage or destruction of other programs, data, equipment, or property,
costs of recovering, reprogramming, or reproducing any program, data, or
equipment, personal injury or loss, or any other damages. Microtek’s entire
liability will be limited to replacement, or repair, at its option.

(9) Rights under country law:

Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also
have other rights which vary from states to states.

(10) Governing law:

This warranty will be governed by the law of the State of California, U.S.A.,
excluding its conflicts of laws principles. The United Nations Convention on
Contracts for the International Sale of Goods shall not apply to this
warranty.

Serial Number: (please complete for your records)_______________

Retain a copy of your dated invoice, and staple it to this warranty card for
your future reference.

For additional information about Microtek products and software
downloads, visit www.microtek.com

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