Microtek ARTIXSCAN 2020 Installation guide

Installing your Microtek ArtixScanDI 2020

Position a Stack of Documents

Unlock Scanner

A stack of up to 100 documents can be fed in the Document Feed Tray of the Automatic Document Feeder (ADF). Document sizes can range from 2.75” x 2.75” to

8.5” x 14" (legal size).

Unpack Contents

Unpack your scanner package and check for major components.

Microtek International, Inc. I49-003998 A

ArtixScanDI 2020

scanner

Power adapter

Unlocked Locked

A. Remove the yellow “Step 3” sticker from your scanner.

B. With the scanner power off, tilt the scanner and locate the locking switch

at the bottom left corner of the scanner. Do not turn the scanner upside
down when attempting to unlock, as this may damage the scanner’s
mechanism.

C. Push the locking switch to the position as indicated in the graphic above,

with the icon on the lock showing as “unlocked”.

NOTE: To lock the scanner (for shipping and other purposes), turn the locking switch to
the “Locked” position. As in the unlock procedure, do not turn the scanner upside down
when locking the scanner back.

Connect Scanner

1. Pull out the Feed Tray Extender for better
paper support if the length of the originals
exceeds 10 inches.

Document Feed Tray

Feed Tray Extender

Document
Output Tray

2. Load the stack of originals onto the Document
Feed Tray, with the side to be scanned facing up.
Push the stack of papers into the tray until the
paper's edge touches the front edge of the
Document Feed Tray.

Warning: The document feeder is not designed for
scanning photos; doing so may damage your originals.
Microtek accepts no responsibility for damage that may
arise from misuse of equipment.

3. Align the material with the center of the Document
Feed Tray by sliding the two Guide Arms toward
the stacked sheets if the width of the originals is
less than 8.5 inches.

Guide Arms

Power cord

Hi-Speed USB cable

Software CD-ROMs

Install Software

Important: Do not remove the

yellow stickers from your
scanner until you are told to do
so. You must install software
before connecting your scanner.

Always close any open
programs and turn off
Anti-virus utilities before
installing software.

A. Turn on your computer.
B. Place the Microtek CD-ROM into your CD-ROM drive.
C. Follow the on-screen instructions to install the driver and software.

NOTE: If the Microtek Software Installer screen does not come up

automatically, double-click the following in succession: “My Computer”; the CD­ROM icon; then cdsetup.exe to start the installer program.

D. Click each software program in the order that it appears on the screen to

install, and follow the on-screen instructions.

E. Click EXIT on the Microtek Software Installer screen when all the

software has been installed.

To the ADF

Make sure the Automatic Document
Feeder (ADF) is properly installed, with
its connector securely connected to the
scanner’s 48-pin accessory port.

To the power adapter

A. Remove the yellow “Step 4” sticker from your scanner.
B. Connect the power adapter to the back of the scanner.
C. Plug one end of the power cord into the power adapter, and plug the

other end of the power cord into a wall outlet or other power source.

C

B

To the Hi-Speed USB cable

D. Connect one end of the Hi-Speed USB cable to your computer.
E. Connect the other end of the Hi-Speed cable to the scanner’s USB port.
F. Press the Power button at the front panel of

your scanner, and wait for the lights to stop
blinking and stay on steady.

The system will detect your scanner
automatically.

Power button

Scan a Stack of Documents

1. Place the stack of documents to be scanned on the Document Feed Tray of
the Auto Document Feeder (ADF).

WARNING: Do not place photo paper or fragile sheets of paper on the feed tray, as
doing this will damage the original photo or frail papers during the feeding process.
Always place frail originals on the scanner glass surface, and choose “Flatbed” as
your “scan source.”

2. Launch ScanWizardDI — either as a stand-alone by clicking the program
icon, or by using the
program.

3. Specify your scanning requirements in the ScanWizardDI control panel.

a) Select ADF (Simplex) or ADF (Duplex) in the

menu as your image input device.

b) Select the appropriate image type (e.g., Black & White) in the

drop-down menu as your image output type.
– Select RGB Color (24 bits) to scan the image in color.
– Select Grayscale (8 bits) to scan the image in grayscale.
– Select Black & White (1 bit) to scan the image in black-and-white.

c) Select a dimension in the

image size. If Auto-crop is selected, the scanner automatically detects
the size of the original image, crops the full scan frame to fit the image,
and removes unwanted black borders after the scan.

d) Select a desired resolution in the

image output resolution.

Scanning

settings

F

Image type

File-Import

Paper Size

or

Scan

command from an application

Scan Source

drop-down menu as your preview

Resolution

drop-down menu for your

drop-down

Scan Type

4. Select the image type (e.g., Text) in the
image type.

– Select Line Art to scan line art images (images in one color or in

black-and-white, such as logos or mechanical blueprints).
– Select Photo to scan color prints.
– Select Text to scan text.

5. If necessary, adjust image quality by using the image correction tools.

6. Click the
scanning.

NOTE: When you finish loading documents on the Document Feed Tray, the
documents remain on the tray. When scanning is initiated, the stack of papers is
moved automatically from the Automatic Moving Tray in preparation of the
scanning process.

Toolbar

Scan frame
(enclosed by dotted
lines and labeled
with the tag “Main”)

Scan

or

Scan To

button to start multiple-sheet, automatic

• If ScanWizardDI is launched from an image­editing program, the scanned image is
delivered after the scan to your application,
where the image can be saved, printed, or
modified further.

• If ScanWizardDI is launched as a stand-alone
program, the scanned image can be saved
after the scan to a file, opened in an image­editing program, or sent to a printer.

Attribute

Automatic Moving Tray

drop-down menu as your

F. Install the bundled software application, which is on a separate CD-ROM

included in your scanner package.

G. Restart your computer.

D

E

Image

correction

settings

Preview window

Preview image (the
enclosed frame
bordered in red)

NOTE: For details on other scanning scenarios applicable to
the ArtixScanDI 2020, refer to the ArtixScanDI 2020
Supplement.

TURN OVER TO CONTINUE

Customize the Function Buttons

Fixing Paper Jams

Do You Need Assistance?

The ArtixScanDI 2020 is equipped with three programmable function buttons
(F1, F2, and F3) that can be customized to automate a number of predefined
operations, such as scanning to a file, sending an image to your printer,
scanning for OCR, etc. Customizing is done through the

Function button

1. Launch ScanWizardDI — either as a stand-alone by clicking the program
icon, or by using the
program.

2. Follow steps 3 through 5 in the “Scan a Stack of Documents” section to
specify your scanning requirements in the ScanWizardDI panel.

3. When you finish specifying the
scanning settings, choose the

command, as explained below.

File-Impor

t or

Scan

command from an application

Save

Save Settings to

Settings to Function Button

command from the File menu. The
dialog box below appears.

4a 4b

5

Problems

The light on the button panel indicates the status of the scanner.

On

Ready to scan.

Flashing

Warming up or scanning.

Off

Scanner is off.

First, make sure that you have followed Steps
1 to 4 as described on the flip side of this
document (unpack, install, unlock, connect).
Then if your problem is listed here, try the
suggested solution.

1. No light comes on when the scanner is turned on.

Make sure your scanner is connected to your computer and plugged into a
power source.

2. The Add/Remove Hardware Wizard appears on your screen.

Click the “Cancel” button and close the Control Panel. Disconnect the High­Speed USB cable from the back of your computer, and refer to the
installation instructions in this guide or the ArtixScanDI 2020 Supplement.

Power button

4c

4. In the dialog box, specify your requirements for the button that you wish
to define (F1, F2, or F3).

a) Select F1, F2 or F3 (e. g., F1) to be defined from the
b) Key in your preferred string in the

function button.

c) Make your selection among the

define your selected button. The three functions provided are:
– Scan To: Captures images that can be automatically saved as

files or sent to another application for further processing. This is
the default selection.

– Copy: Scans the image and sends it to your printer,

transforming your scanner and printer into a convenient copy
station. Simply specify the number of copies you want.

–

OCR: Performs OCR (Optical Character Recognition) of a
document and converts it to a fully editable digital file. Saves
time from retyping documents into your word processor.

5. Specify the function settings according to your requirements, then click
the OK button. The parameters currently specified for your selected
function button are saved. To define another custom function button if
desired, follow steps 2 through 5 of this section.

Label

Function

edit box for the selected

radio buttons below to

Button

options.

NOTE: When you have finished the settings for the desired function buttons,
you will need to exit ScanWizardDI before pressing the function button on
the scanner to carry out the defined task. If you press a function button on
the scanner while ScanWizardDI is activated, the scanner only performs a
preliminary scan of the image.

To browse the settings of your original
function button (in case you do not
remember the settings that you
assigned previously), use the

Settings to Function Button

To do this, select the

Function Button

be previewed, and click the OK button.

The saved function button settings are restored to the ScanWizardDI control
panel. You can then continue to use these settings until you need to specify
new settings for the buttons.

3. When trying to scan, an error message appears on your screen
that reads, “Can’t Find Scanners”.

Make sure your scanner is unlocked (see Step 3).
Make sure your scanner is connected to your computer and plugged in to a

power source (see Step 4).
Uninstall and reinstall the ScanWizardDI software.

4. After clicking “Scan,” a blank screen appears.

Make sure your scanner is unlocked (see Step 3).
Uninstall and reinstall the ScanWizardDI software.

5. When trying to scan with the ADF (Auto Document Feeder) , an
error message appears on your screen that reads, “Code -206, ADF
paper jam or roller failure.”

Click OK first; then open the ADF cover, as illustrated in the next section
“Fixing Paper Jams”.

• If the problem is occurring from a paper jam, follow the procedures
laid out in the “Fixing Paper Jams” section of this document.

• If the problem is occurring from situations other than a paper jam, follow
the procedures laid out in the “Position a Stack of Documents” section.

Finally, close the ADF cover and restart scanning.

Load Settings to

command from the File menu, choose the function button to

Load

feature.

Open the ADF cover by pressing the button on the top of the ADF.

ADF cover

Button

Paper jams can occur in either of two places: Directly under the ADF cover, or
under the Document Feed Tray.

ADF Cover

Document Feed Tray

• If a paper jam has occurred in the rollers under the ADF cover, pull out
the paper by using a forward-moving direction.

• If a paper jam has occurred in the rollers directly under the Document
Feed Tray, lift the Document Feed Tray, then pull out the paper by using a
forward or backward motion until the paper has been pulled free.

Manuals

If you have additional questions and need further instruction or information,
we provide PDF manuals for:

1. Using the ScanWizardDI scanning software

2. Using the bundled third-party software

To access the PDF manuals: Insert the scanner’s software CD-ROM into your
computer’s CD-ROM drive. Next, locate and click the “Manuals” option
when the software installer window appears on your screen. Finally, select
and click the title of the manual you wish to view.

Missing Items

If your package is missing items, please call the number below.

Customer Service Department 310-687-5940

Visit www.support.microtek.com/customerservice/ for Customer Service
hours.

Free 24/7 Online Technical Assistance

Go to the Microtek support site at www.support.microtek.com for:

• KnowledgeBase - Type in a question or browse through articles

for FAQs, troubleshooting tips, how-to guides and more. The
Microtek KnowledgeBase gives you answers at your fingertips, 24
hours a day.

• Downloads - Access manuals or the latest drivers and updates

for your product.

Personal Email Assistance

Also free of charge, Microtek’s technical support team will answer your
personal email questions within 2 business days after you have filled out the
easy online form at www.support.microtek.com/emailsupport/

Personal Telephone Assistance

Microtek telephone support for installation-related problems is available free
of charge for 6 months from your purchase. Toll or long-distance charges
may apply.

Personal Telephone Assistance 310-687-5921 PC

Visit www.support.microtek.com/silver/ for Telephone Assistance hours.

Before you call, please install your scanner and software by following the
included instructions, and have the information below ready:

1) Date of purchase

2) Product serial number (on the back)

3) Model name & number (ArtixScanDI 2020)

4) Version of operating system installed on your computer (Windows ME, 2000, XP etc.)

5) Type of hardware: • Brand of computer • CPU type (Pentium III, IV, etc. )

6) Exact wording of any error message that may have appeared on the screen

7) What happened and what you were doing when the problem occurred

Note: Advanced troubleshooting is available for a consulting fee. For a detailed
listing of your Technical Support options, go to: www.support.microtek.com/silver/

Third-Party Software Assistance

For technical support or any questions on third-party software which may be
included with your package, please use the manufacturer websites listed
below.

Manufacturer Website

ABBYY Software House www.abbyyusa.com

Adobe® Systems, Inc. www.adobe.com
LaserSoft Imaging® Inc. www.lasersoft.com
ScanSoft
Ulead

Use only power supplies (AC/DC adapters) listed below:

Voltage Manufacturer Model No.

100V to 240V SPEC LIN S60-150400-WH01
110V to 240V HA RD HDAD60W102

Note: Please make sure that the electrical outlet to where the scanner will be connected is nearby and readily accessible.

Copyright © 2005 Microtek Lab, Inc. The following are trademarks or
registered trademarks of their respective companies: Microtek,
ArtixScan, ScanWizard of Microtek Lab, Inc. All other trademarks or
registered trademarks are the property of their respective holders.
Specifications, software and hardware bundles are subject to change
without notice. Not responsible for typographical errors. 120705

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