Micros Systems PCWS 2010 Setup Manual

micros

®

Systems, Inc.

PC Workstation

2010

Setup Guide

Copyright 2005
By MICROS Systems, Inc.
Columbia, Mary land USA
All Rights Reserved

Part Number 100016-144 (1st Edition)

Declarations

Warranties

Trademarks

Although the best efforts are made to ensure that the information
contained in this manual is comple te and cor re ct, MICROS Systems, Inc.
makes no warranty of any kind with regard to this material, including but
not limited to the implied warranties of marketability and fitness for a
particular purpose. Information in this manual is subject to change
without notice. MICROS Systems, Inc. shall not be liable for errors
contained herein or for i ncidental or conse quential dama ges in connectio n
with the furnishing, performance, or use of this material.

MICROS is a registered trademark of MICROS Syst ems, Inc.
Intel, Celeron M, Pentium M, SpeedStep and the Intel logo are trademarks or registered

trademarks of Intel Corporation or its subsidiaries in th e United States and other
countries.

Microsoft, Windows, Windows 2000 Professional, Windows XP Professional, trademarks
of Microsoft Corporation in the United States of America and in other countries.

Adobe, Photoshop and FrameMaker are either registered trademarks or trademarks of
Adobe Systems, Incorporated in the United States of America and/or other countries.

CorelDraw is a registered trademark of the Corel Corporation.

Printing History

New editions of this manual incorporate new and changed material since
the previous edition. Minor corrections and updates may be incorporated
into reprints of the current edition without changing the date or edition
number.

1st Edition: August 2005

2

Table of Contents

Preface

Why Read This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Who Should Use This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Related Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

How This Manual is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Notation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Document Design and Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter 1 - What Is The PCWS 2010?

The System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

System Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

The LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

The 12.1” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

The 15” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

The Magnetic Card Reader Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Expansion Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Mini PCI Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

CF Daughter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

MULE (MICROS USB Legacy Extensions . . . . . . . . . . . . . . . . . . 1-7

Dual Display Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Built-in Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Diagnostics Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

PCWS API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

MICROS OLE for Retail POS (OPOS) . . . . . . . . . . . . . . . . . . . . . . 1-9

MICROS CAL32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Telephone Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Wireless Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

USB Extension Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Customer Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

USB Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Comparing the PCWS Eclipse and PCWS 2010 . . . . . . . . . . . . . . . . . 1-13

PCWS Eclipse and PCWS 2010 Specifications . . . . . . . . . . . . . . 1-13

PCWS Eclipse Component Compatibilty with the PCWS 2010 . . 1-14

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Table of Contents

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

Care and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

Cleaning the Touchscreen and Cabinet . . . . . . . . . . . . . . . . . . . . . . . . 1-24

The I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25

Connecting Peripherals to the PCWS 2010 . . . . . . . . . . . . . . . . . . . . . . . . 1-28

USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

+24V Printer Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Operating the PCWS 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

Using the AC Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Calibrating the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Chapter 2 - BIOS Setup Utility

Starting the PhoenixBIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

PCWS 2010 Peripheral Compatibility with the Eclipse . . . . . . . . 1-16

PCWS Eclipse Connectivity vs. the PCWS Eclipse . . . . . . . . . . . 1-18

MICROS Applications Software Compatibility Table . . . . . . . . . 1-20

Requirements: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Intel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Keys Used During Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

System Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

System Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Primary Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Primary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Secondary Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Secondary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

System Board Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Ethernet MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Advanced Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Installed O/S: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Reset Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Large Disk Access Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

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Table Of Contents

Local Bus IDE Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Hardware Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

I/O Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Keyboard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Legacy USB Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Boot-Time Diagnostics Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

QuickBoot Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Intel Menu

CPU Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

DBS Cycling Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Thermal Control Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

MCH Control Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

MCH Power Management Sub-Menu . . . . . . . . . . . . . . . . . . . . . . 2-13

Video (Intel IGD) Control Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Default Primary Video Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

MDA Seek. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - Device 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - Device 2, Function 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - Memory Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - Boot Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - LCD Panel Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - Panel Scaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - TV Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - Portrait Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - ACPI LCD Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

IGD - S3 Popup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

ICH Control Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

USB - Device 29, All Functions: . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

USB - Device 29, F1 and F2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

USB - Device 29, F2 Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

USB - Device 29, Function 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

USB - Device 31, Function 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

AC97A - Device 31, Function 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Internal LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

PXE OPROM: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

CPU Sleep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Deeper Sleep in S1M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

ACPI Control Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Active Trip Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Passive Cooling Trip Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Passive TC1 Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Passive TC2 Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Passive TSP Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Critical Trip Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

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Table of Contents

APM Control Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

CK-408 Clock Initalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

FirstWare Authentication Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Supervisor Password Is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

User Password Is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Set Supervisor Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Set User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Diskette Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Fixed Disk Boot sector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Virus Check Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

System backup reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Password on Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Power Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Exit Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Exit Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Exit Discarding Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Load Setup Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Discard Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Save Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

FACP - RTC S4 Flag Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

ACPI - IO APIC Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

APIC - High Performance Event Timer . . . . . . . . . . . . . . . . . . . . 2-17

Native IDE Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Cx States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

KSC Thermal Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Video Repost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Power Savings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Resume On Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Resume Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Resume On Modem Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Power Button Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

Suspend Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

After Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

Chapter 3 - PCWS 2010 Hardware Configuration

Disassembling the PCWS 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

What’s Inside? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

System Board Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

PCWS 2010 System Board Architecture . . . . . . . . . . . . . . . . . . . . . 3-8

U48 - Processor Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Intel Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

U34 - 82801DB ICH4 I/O Controller Hub . . . . . . . . . . . . . . . . . . 3-10

U39 - SST49LF008A Firmware Hub . . . . . . . . . . . . . . . . . . . . . . 3-10

vi

Table Of Contents

CN15, CN16 DIMM Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

U7 - Silicon Image Panel Link Transmitter . . . . . . . . . . . . . . . . . . 3-11

U35 - Super I/O #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

U129 - Super I/O #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

U31 - MICROS USB Legacy Controller (MULE) Controller . . . . 3-11

U13 - DA82562ET 10/100 Ethernet Controller . . . . . . . . . . . . . . . 3-12

U12 - AL203E Audio System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

U48 - uDiskOnChip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

System Board Jumpers and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Installing the Rear 2x20 VFD Customer Display . . . . . . . . . . . . . . . . . . . . 3-16

Remove/Replace Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Remove/Replace the Hard Disk(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Remove/Replace DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Recommended DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

Purchasing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22

PCWS 2010 DIMM Configuration Table . . . . . . . . . . . . . . . . . . . 3-23

Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Remove a DIMM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25

Remove/Replace the System Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Installing the Modem Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30

Installing the 802.11b/g/a Wireless Card . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33

Installing a USB Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

External USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38

Reassembling the PCWS 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

Installing the 12.1” LCD/Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . 3-41

Installing the 15” LCD/Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42

Installing the MCR Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43

Chapter 4 - LCD/Touchscreen Head Configuration

Disassembling the 12.1” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . 4-2

Removing the Rear Cover and Interface Board Shield . . . . . . . . . . 4-2

The LCD/Touchscreen/Backlight Interface Board . . . . . . . . . . . . . . . . . 4-4

LCD/Touchscreen Interface Board - Connectors and Jumpers. . . . . 4-5

VB12 Board LCD Interface Description . . . . . . . . . . . . . . . . . . . . . . . . 4-6

LCD Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

VB12 Board Touchscreen Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Touchscreen Driver Compatibilty . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

LCD Backlight Inverter/On-Board Voltage Regulator . . . . . . . . . . . . . 4-8

Installing the Interface Board Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Chapter 5 - PCWS 2010 Diagnostics

Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

POST Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

vii

Table of Contents

Appendix A: Equipment Dimensions

PCWS 2010 /w 12.1” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . A-2

PCWS 2010 /w 15” LCD/Touchscreen Head. . . . . . . . . . . . . . . . . . . . . . . . A-3

Pole LCD Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Pole VFD Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Cash Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Cash Drawer, Low Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Appendix B: Connector and Cable Diagrams

Front Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Modular Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8

Hook-up Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9

COM 4 IDN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9

COM5 Modular Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10

Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11

8-Pin to 6-Pin Hook-up RS422 Cable (300319-001) . . . . . . . . . . . . . . B-13

Cash Drawer Extension Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-14

COM4 IDN - RS422 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

COM4 - RS232. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

Modular COM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3

10/100 Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

DB9 RS232 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4

Digital Video Interface (DVI) Connector . . . . . . . . . . . . . . . . . . . . B-5

Cash Drawer 1 and 2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

Customer Display Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6

Printer Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7

ATX Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8

Cross-over Pinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12

viii

Preface

In this preface, you’ll find information about this manual. Refer to the
preface if you have questions about the organization, conventions, or
contents of this manual.

In this section

Why Read This Manual?...........................................................................x

How This Manual Is Organized...............................................................xi

Notation Conventions..............................................................................xii

PC Workstation 2010 Setup Guide ix

Preface

Why Read This Manual?

Why Read This Manual?

Purpose

This guide is intended for those who will be setting up and installing the
PCWS 2010 unit and is not specific to a particular software application.
T o use the PCWS with a sp ecific appli cation, consult t he Related Manuals
section listed below.

Who Should Use This Manual?

This manual is intended for qualified service personnel who have
experience with upgrading and configuration of personal computer based
systems.

x PC Workstation 2010 Setup Guide

How This Manual is Organized

This manual is divided into five chapters, briefly discussed below.
Chapter 1 describes each of the PCWS 2010 components and how

together, they comprise a complete workstation. The chapter also
provides specifications, care and handling instructions, and information
on how to connect peripherals to the Front I/O Panel.

Chapter 2 describes how to use the Phoenix BIOS Setup Utility to
configure the PCWS 2010 hardware.

Chapter 3 covers the PCWS 2010 system unit hardware configuration.
Topics incl ude how to remove the cover, identify the major components,
and how to upgrade or configure such items as the main memory,
processor, and hard disk, or to install the optional internal customer
display.

Chapter 4 covers the PCWS 2010 LCD\Touchscreen Head configuration.
Topics include how to remove the cover, identify major components, and
set configuration jumpers for the LCD panel and touchscreen interface.

Preface

How This Manual is Organized

Chapter 5 provides basic troubleshooting data in the form of BIOS error
messages and beep codes.

A Reference section consisting of Equipment Dimensions, FCC/DOC
Statement, and Conne ctor/ Cable Diag rams can be found at th e end of this
manual.

SHOCK HAZARD

No user serviceable parts inside.
Refer servicing to qualified personnel.

PC Workstation 2010 Setup Guide xi

Preface

Notation Conventions

Notation Conventions

Symbols

NOTE

This symbol brings special attention to a related item.

WARNING

This symbol indicates that specific handling instructions or
procedures are required to prevent damage to the hardware or
loss of data.

SHOCK HAZARD

This symbol calls attention to a potential hazard that requires
correct procedures in order to avoid personal injury.

STATIC SENSITIVE DEVICES

This symbol indicates that specific ESD handling procedures
are required.

Document Design and Production

Desktop Publishing: Adobe FrameMaker 6.0.
Digital imaging: Nikon Coolpix 990 or Canon PowerShot A80.
Image processing: Adobe Photoshop 6.0 , Paint Shop Pro 5 .0, Corel Draw!

7.0.
Line drawings: Corel Draw! 7.0.

xii PC Workstation 2010 Setup Guide

What Is The PCWS 2010

This chapter introduces the PCWS 2010 features and options.

Chapter 1

In this chapter

The System ...................................................................................................1-2

Features........................................................................................................1-6

Options....................................................................................................... 1-10

Specifications............................................................................................. 1-22

Care and Handling..................................................................................... 1-24

The I/O Panel............................................................................................. 1-26

Connecting Peripherals to the PCWS 2010...............................................1-29

Operating the PCWS 2010......................................................................... 1-30

PC Workstation 2010 Setup Guide 1-1

What Is The PCWS 2010

The System

The System

The following section describes the PCWS 2010 Workstation, components, and
options.

System Unit

The System Unit, shown in Figure 1-1, consists of a plastic cover and pedestal
assembly which fits over a new metal chassis.

Figure 1-1: The PCWS 2010 System Unit

The PCWS 2010 System Unit uses the System Unit Cover and Adjustable Pedestal
from the Eclipse, but features a new chassis, system board, and power supply. The
power supply is not compatible with the Eclipse. The rear of the chassis includes
mounting slots for the same optional 2x20 VFD Customer Display used on the
Eclipse.

The 2010 I/O Panel features fou r USB 2.0 por ts and four available RS232 serial port s
for connecting peripherals, in addition to standard MICROS cash drawer, customer
display and printer power connectors. Using the optional USB Extension Cables, two
USB ports can be mounted t o the bottom o f the chassi s, out side t he MCR c over. Other
new connectors include a CF Card Slot, and a VGA Connector to support dual
independent video displays. For improved cable management, the depth of the I/O
panel tray is ½” larger than th e Eclipse and the smart card tray is removed.

The system unit produces less heat because it utilizes the same low power processors
and hard drives found in mobile co mputers. At the same time, fan noise is reduc ed by
incorporating temperature controlled fans for both the power supply and processor.

1-2 PC Workstation 2010 Setup Guide

LCD/Touchscreen Head

The PCWS 2010 is available wit h two di splay configurations. The standard display is
based on a 12.1” TFT LCD with resistive touchscreen, and the optional display is
based on 15” TFT LCD with resistive touchscreen. Each display is featured below.

The 12.1” LCD/Touchscreen Head

The 12.1” LCD/Touchscreen Head, shown in Figure 1-2, contains an 800x600 TFT
LCD panel coupled to a 5-wire resistive touchscreen. It is compatible with the
LCD/Touchscreen Heads used on later production versions of the Eclipse. See
Chapter 4 for more information about compatiblility.

What Is The PCWS 2010

The System

The 12.1” LCD/Touchscreen Head is modular, attached to the pedestal with two
thumbscrews.

The front panel DVI connector supplies all LCD, touchscreen, and backlight related
signals as well as +12V to power the interface board and LCD panel. The ‘VB12’
interface board co ntains an LCD Interf ace, Touchscreen Interface, an d LCD Backlight
Inverter.

PC Workstation 2010 Setup Guide 1-3

Figure 1-2: The 12.1” LCD/Touchscreen Head

What Is The PCWS 2010

The System

The 15” LCD/Touchscreen Head

The optional 15” LCD/Touchscreen Head, shown below, contains a 1024x768 TFT
LCD Panel coupled to a 5-wire resistive touchscreen.

Figure 1-3: The Optional 15” LCD/Touchscreen Head

The front panel DVI connector supplies all LCD, touchscreen, backlight control and
data signals as well as +12V to the LCD/Touchscreen Head. At the PCWS API level,
internal modifications allow this display to emulate the 12.1” LCD/Touchscreen
backlight control.

Internally, the optional 15” LCD consists of individual Video Interface Board,
Touchscreen Interface Board, Power Supply Board, and Backlight Inverter Board
combined with a 15” TFT LCD Panel, 5-wire resistive touch panel and On Screen
Display (OSD) controls.

1-4 PC Workstation 2010 Setup Guide

What Is The PCWS 2010

The System

The Magnetic Card Reader Cover

Figure 1-4 shows the PCWS 2010 MCR Cover with its 3-track Mag Card Reader.

Figure 1-4: The MCR Cover

In addition to the smoothe r curves, the MC R Cover is slightly larger than the Eclipse
cover and is therefore not compatible with that pro duct. The overa ll depth of t he cover
has been in creased by ½” to accommodate the larger I/O panel tray. This incre ased
depth combined with the removal of the Smart Card Tray used in the Eclipse MCR
improves cable management.

Another addition is a set of spill resistant ventilating slots that serve to increase
airflow through the chassis.

The 3-Track Magnetic Card Reader housed i n the cover is compatible w ith that used
in the Eclipse, and connects t o a fron t panel mod ular conne ctor , a llowing t he unit t o be
serviced promptly if required.

PC Workstation 2010 Setup Guide 1-5

What Is The PCWS 2010

Features

Features

This section lists the PCWS 2010 features including expansion capabilities and
introduces the MICROS MULE.

Expansion Capabilities

Peripheral expansion can take several forms with the inclusion of the following items.

Serial Ports

The PCWS 2010 I/O Panel c ontains a total of six Serial Ports. One port i s reser ved
for the MCR, leaving five ports available for general purpose use.

o Three DB9 Male Serial Ports configured as COM1, COM6, and COM7 for

general purpose use. COM7 is disabled in BIOS.

o Two 8-Pin Modular Serial Ports configured as COM3 and COM5. COM3 is

reserved for the Magnetic Stripe Reader, but COM5 is available for general
purpose use.

o One 8-Pin Modular Serial Port supporting either RS422 (IDN) or two-wire

RS232 Interface.

USB Ports

The system board chipset supports a total six USB 2.0 compatible ports. USB 2.0 is
backwards compatible with USB 1.1.

o Four USB 2.0 connectors are available on the I/O Panel for general purpose

use. With the addition of the optional USB Extension Cables, two of these
ports can be placed outside of the MCR cover. See Figure 1-7 for an
illustration. More information can be found in the section on PCWS 2010
Options.

o The two remaining USB 2.0 p orts a re lo cated on the 2 010 S ystem Boar d. One

is reserved for the MULE (MICROS USB Legacy Extensions), and the
second is re served for th e optional USB Disk On Chip.

Mini PCI Card Slot

The PCWS 2010 System Board includes a Mini-PCI connector. Currently one of two
optional boards ar e avai labl e. For m ore in form ation see th e sect ion on PCW S Option s.

o Telephone Modem. The Mini-PCI connector accepts a custom designed

modem card. The Modem is currently available in the USA only.

OR

o 802.11b/g/a Wireless Card. The Mini-PCI connector accepts an off the shelf

wireless ca rd.

CF Daughter Card

A CF slot is available at the Fro nt I/ O Panel, b ut a car d is n ot i nstall ed. You can install
an optional Compact Flash card in the CF Slot and use it for removable storage.

1-6 PC Workstation 2010 Setup Guide

MULE (Micros USB Legacy Extensions)

The MULE brings the traditi onal MICROS Cas h Drawer, Customer Display , and IDN
Port Interfaces into the USB age. Based on a USB to Serial Converter with customized
firmware and operating system drivers, the MULE supports the following interfaces.

• Two Cash Drawers with standard 4-Pin DIN connectors

• Remote Customer Display /w 4-Pin Mini-DIN connector and Integrated Customer
Display.

• IDN RS422 Port. /w 8-pin modular conn ect or al so suppor t s simple RS232
Interface.

The combination of the MULE driver and modifications to the PCWS API ensure it is
transparen t to the POS software. Mod i fications to applicatio n software ar e not
required to u se the MULE.

Dual Display Support

The System Board i855 GME Chipset supports Dual/Independent Displays
configured as described below.

What Is The PCWS 2010

Features

Digital Visual Interface (DVI)

The DVI Interface is connected to Port B of the GMCH. This high speed digital
connection replaces the conventional analog RGB interface to CRT monitors. The
DVI interface al lows the di splay co ntent to remain in a l ossless d igital format from the
chipset graphics controller directly to the LCD panel.

The DVI interface uses a Transition Minimized Differential Signalling (T.M.D.S.)
protocol and encoding algorithm for the base electrical connection. These signals are
routed to the LCD/Touchscreen Head where they are decoded into pixel and clock
data compatible with the LCD panel. This connector is compatible with the Eclipse.

Connector pins not dedicated to the DVI interface are used to supply power to the
LCD Head and provide the RS232 interface to the touchscreen controller.

The display resolution is based on the LCD Panel size.
The 12.1” LCD provides a fixed resolution of 800x600.
The 15” LCD provides a fixed resolution of 1024x768.

VGA Interface

The PCWS 2010 front panel includes an analog VGA connector to support a wide
variety of CRT or LCD monitors. The GMCH has an integrated 24 -bit RAMDAC that
can drive progressive scan monitors at a resolution of 1600x1200 at 85Hz refresh or
up to 2048x1536 at a 75Hz refresh rate.

PC Workstation 2010 Setup Guide 1-7

What Is The PCWS 2010

Features

Sound

The Intel i855 GME Chipset supports the Audio Codec ‘97 Revisi on 2.3 digital audio
component specification. The specification is comprised of a digital component, (the
ICH4) and a high quality analog component (a Realtek AL203). The analog
component includes a Digital To Analog Converter (DAC) and Analog to Digital
Converter (ADC), mixer, and IO .

The 2010 supports the following sound capabilities.

• PCI 2.1 bus master interface and AC-link controller

• Audio playback through internal or external powered speakers

• Audio capture from a single channel microphone input

• Headset and Speaker phone for DSVD modems

• Hardware MIDI synthesis

Built-in Speakers

Like the Eclipse, t he 2010 i nclude s a pair of wate r resi stan t sp eakers mounted o n ea ch
side of the I/O pan el tray. The Speakers are driven b y i ndivid ual Le ft and Right out put
jacks on the I/O Panel.

To use external speakers, connect the cable to the ‘Line Out’ on the Front I/O Panel.

Accessories

The BIOS can be configured to boot the workstation from any USB Floppy, CD,
DVD, or external Hard Disk.

• USB Floppy

• USB Hard Drives

• USB CD-R / CD-RW

• USB DVD-R / DVD-RW / DVD+R / DVD+RW
While not all possible devices ca n be tested, in theory any USB 1 .1 or 2.0 based CD or

DVD reader/writer could be used to boot the workstation.

Diagnostics Utility

An updated version of DiagUtilty is supplied on the Operating System images. It
supports all of the PCWS 2010 features including the MULE based interfaces.

1-8 PC Workstation 2010 Setup Guide

PCWS API

The PCWS Application Programming Interface (API) is a set of services that resides
between application software, the operating system and the POS hardware on the
system board. This allows POS app li cat i ons s uch as 3700 to use a standard set of API
calls to access such POS features as LCD brightness, reading magnetic stripe data, and
opening a cash drawer or determine the drawer open/closed status.

With the addition of the MICROS MULE, the PCWS API has been modified to
redirect requests by the POS application to access the Cash Drawers, Customer
Displays, and IDN Printing to the MU LE driver. The MULE dr iver in turn interacts
with the hardware on the 2010 System Board.

MICROS OLE for Retail POS (OPOS)

The Windo ws 2K Profess ional and W indows XP Professi onal hard disk image s OPOS
drivers. The MICROS implementation of the OPOS API support s the PCWS 2010 and
including peripherals supported by the MICROS POS Applications.

What Is The PCWS 2010

Features

MICROS CAL32

The PCWS 2010 supports a 32-bit version of the MICROS Client Appli cation Loader,
used on the W i ndows CE ba sed Workstation 4 and Keyboard Workstation 4 Hardware
Platforms.

Currently , only the Restau rant Enterpr ise Solution ut ilizes CAL32. By de fault, CAL32
is disabled but can be quickly disabled with a desktop icon.

PC Workstation 2010 Setup Guide 1-9

What Is The PCWS 2010

Options

Options

In addition to the 15” LCD/Touchscreen Option, and various processor/memory
configurations, the following optional devices are available for the PCWS 2010.
Instructions for installing these options can be found in Chapter 3.

Telephone Modem

The system board Mini-PCI Card Slot accepts an optional modem card. Figure 1-5
shows the modem card (outlined in White) installed the system board socket. The
board is positioned so that the modular RJ-11 telephone connector is available at the
I/O Panel. The 2010 modem is currently only approved for use in the USA.

Wireless Modem

Alternatively, the Mini-PCI Card Slot accepts an optional WiFi compatible 802.11
b/g/a wireless card. Figure 1-6 shows an example of the wireless modem installed in
the Mini-PCI Slot.

Figure 1-6: The Optional Wireless Modem Card and Antenna

Figure 1-5: The Optional Modem Card

1-10 PC Workstation 2010 Setup Guide

The wireless kit is includes an SMA Female coaxial connector and compatible
antenna. The Figure above shows the included antenna.

USB Extension Cables

This option consists of one or two extension cables that bring USB connectivity
outside the MCR Cover. The extension cable is connected betwee n a fr ont panel USB
connector and a small b ra cket that fa stens to the unders ide of the 201 0 I /O Panel Tray.
Figure 1-7 shows front and side views of the extension cable brackets.

What Is The PCWS 2010

Options

Customer Displays

The PCWS 2010 supports one of two types of optional Customer Displays.
The Integr ated or Rear D i splay option attaches to the rear of the system un it chassis,

viewed through a smoked Plexiglas lens mounted to the system unit plastics. It is a
2x20 VFD, receiving power and data from a system board connector. This display is
shown of the left of Figure 1-8.

A pole version of the 2x20 VFD is also available that can be used at the same time as
the integrated VFD. Another option is the MICROS LCD Customer Display,
originally developed for the WS 4 and KWS4. This display features a native graphics
mode, and 2x20 VFD emulation. It is available for the PCWS 2010 in the pole mount
version only.

The 2x20 VFD or LCD Pole Customer Display receives power and data from a
connector on the PCWS 2010 I/O Panel. The Integrated VFD and pole LCD

Customer Displays each require different serial baud rates and cannot be
used simultaneously.

Examples of the VFD and LCD Pole displays are shown on the right of Figure 1-8.

Figure 1-7: The USB Extension Cable Option

PC Workstation 2010 Setup Guide 1-11

What Is The PCWS 2010

Options

Figure 1-8: The PCWS 2010 Integrated and Pole Customer Displays

USB Disk On Chip

The PCWS 2010 system board supports the optional M-Systems uDOC (USB Disk
On Chip). The device is a vai la ble in sizes ranging from 64M to 2G, and attaches to an
internal USB header. The BIOS can be configured to boot the workstation from the
uDOC.

Specific configurations have not yet been defined.

1-12 PC Workstation 2010 Setup Guide

Comparing the PCWS Eclipse and PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

The PCWS 2010 is the successor to the PCWS Eclipse. While each unit is similar in
appearance, using the same casewor k and LCD/Touchscreens, the PCWS 2010 uses a
new power supply and system board with an updated processor and memory
architecture. In addition, the 2010 adds new connectivity options while at the same
time removing the legacy PS/2 and Parallel Port interfaces.

The following tables highlight several aspects of compatiblility between the PCWS
Eclipse and the PCWS 2010.

PCWS Eclipse vs. PCWS 2010 Specifications

What Is The PCWS 2010

PC Workstation 2010 Setup Guide 1-13

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

The following table provides a comparison of the PCWS Eclipse and PCWS 2010
specifications. For complete PCWS 2010 specifications, see the foll owing section .

Specification PCWS Eclipse PCWS 2010

Processor Intel PIII 700Mhz or 1Ghz

Celeron 366Mhz or 850Mhz
Processor Socket Socket 370 Socket 479
Processor Cache Pentium III - 256K,

Celeron - 128K
Chipset Intel i810 Intel i855GME
Front Side Bus 100Mhz 400Mhz
RAM Two DIMM Sockets - Max

512M
RAM Type PC100/133 SDRAM PC2100/PC2700 DDR

Hard Disk One IDE 3.5” (currently

80GB)
Display 12.1” TFT LCD (800x600 no

scaling or stretching), or 15”

TFT LCD (1024x768)
Touchscreen 5-Wire Resistive (Serial) 5-Wire Resistive (Serial)
Operating

Temperature

0°C to 50°C (Celeron 366 and

Pentium III 700)

0°C to 45°C (Celeron 850)

0°C to 40°C (Pentium III

1GHz)

©

Intel

Pentium M 745 or

©

Intel

Celeron M 320

Pentium M745 - 2M
Celeron M 320 - 512K

Two DIMM Sockets - Max
2GB

SDRAM
One or Two IDE 2.5” (40GB

or 80GB available)

12.1” TFT LCD (800x600 no
scaling or stretching), or 15”
TFT LCD (1024x768)

0°C to 45°C (/w Hard Disk)
0°C to 50°C (/wo Hard Disk)

Weight 18lbs (/w 12.1” LCD, HD and

VFD)
Dimensions H=337.5mm x W=330mm x

D=351.5mm (/w 12.1” LCD)

Figure 1-9: Comparing the PCWS Eclipse and 2010 Specifications

1-14 PC Workstation 2010 Setup Guide

17lbs (/w 12.1” LCD, HD and
VFD)

H=337.5mm x W=330mm x
D=366mm (/w 12.1” LCD)

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

PCWS Eclipse Component Compati bility with the 2010

This table lists many PCWS Eclipse components and part numbers, then indicates
compatibility with the PCWS 2010.

Eclipse

Component

Passive Display Head 400497-001 Compatible MicroTouch TS Controller
Active Display Head 400497-002 Compatible MicroTouch TS Controller
Active Display Head 400497-003 Compatible Hampshire TS Controller
MSR Cover 400498-001 Not Compatible
MSR Cover - No Reader 400498-000 Not Compatible
Main Memory (RAM) Various Not Compatible
Hard Disk 300334-009 Not Compatible PCWS 2010 does not

Hard Disk Foam ‘Ears’ 300334-008 Not Compatible
Disk On Chip 700901-001 Not Compatible
USB Floppy Disk Drive 700352-085 Compatible
Parallel CD-ROM Drive 700352-066 Not Compatible PCWS 2010 does not

Keyboard 700499-114 Not Compatible PCWS 2010 does not

MICROS

P/N

PCWS 2010

Compatibilty

Comments

accommodate 3.5” HDs.;

have a Parallel Port.

support PS/2 devices.
Internal 2x20 VFD 700023-008 Compatible
Internal 2x20 VFD

Interface Cable
Pole 2x20 VFD 700827-001 Compatible
Serial Port Dongle 300319-103 Compatible
IDN Port Dongle 300319-102 Compatible
Parallel Port Ribbon

Cable
Cash Drawer Extension

Cables
MSR Cover

Thumbscrews
Pedestal/Base

Thumbscrews
AC Power Cable 200153-008 Compatible

300331-501 Not Compatible

300106-003 Not Compatible PCWS 2010 does not

have a Parall el Port

Various Compatible

000157-003 Compatible

000157-004 Compatible

PC Workstation 2010 Setup Guide 1-15

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

Eclipse

Component

Activator, Power Switch
and Cable

Cable Assembly, DVI 400472-012 Compatible
Chassis Various Not Compatible
System Board(s) Various Not Compatible
Heat Sink and Fan 600249-006 Not Compatible
Speaker Covers 600538-010 Not Compatible
PCMCIA Card Cage 600572-001 Not Compatible
3-Track MCR 700293-110 Compatible The MCR is compatible,

Power Supply and Fan 700351-016 Not Compatible
Printer Power Cable Various Compatible

MICROS

P/N

300103-010 Compatible

PCWS 2010

Compatibilty

Comments

but the MCR Cover is not.

Figure 1-10: PCWS Eclipse and 2010 Component Compatibilty

1-16 PC Workstation 2010 Setup Guide

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

PCWS 2010 Peripheral Compatibility with the Eclipse

The following table lists peripheral devices supported by the Eclipse, and describes if
that device is supported by the PCWS 2010.

Peripheral Eclipse 2010 Comment

Parallel Port Line

Printer

IDN Printers Supported Supported

Serial Printers Supported Supported

USB Printers Supported Supported

PS/2 Keyboard Supported Not Supported 2010 does not include PS/2

PS/2 Mouse Supported Not Supported 2010 does not include PS/2

PS/2 Remote MSR Supported Not Supported 2010 does not include PS/2

Integrated VFD

Customer Display

VFD Pole Customer

Display

LCD Pole Display Not Supported Supported LCD Pole Display cannot be

MICROS Cash

Drawer(s)

Supported Not Supported 2010 does not include a

parallel port. Explore USB

alternatives

Supported Supported Integrated VFD and LCD

Pole cannot be used

simultaneously.

Supported Supported Integrated VFD and LCD

Pole cannot be used

simultaneously.

used on the Eclipse.

Supported Supported

Bootable USB Floppy

Disk Drive

Bootable USB

CD/DVD Drive

Bootable Disk On

Chip (DOC)

Bootable uDOC (USB

Disk On Chip)

Bootable Compact

Flash Card

3.5” Hard Disk Not Supported Supported

Supported Supported

Not Supported Supported

Supported Not Supported The PCWS Eclipse and

2010 have incompatible

DOC sock ets.

Not Supported Supported The PCWS 2010 and

Eclipse have incompatible

DOC sock ets.

Not Supported Supported

PC Workstation 2010 Setup Guide 1-17

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

Peripheral Eclipse 2010 Comment

2.5” Hard Disk Functional Not Supported The Eclipse could use a 2.5”
HD. End users were

responsible for cables and

mounting.

Parallel Port

Backpack CD/DVD

Reader/Writer

Coin Changers Supported Supported Serial Peripheral

Scales Supported Supported Serial Peripheral

UPC Scanners Supported Supported Serial Peripheral

PCMCIA Modem Supported Not Supported 2010 does not support

Supported Not Supported 2010 does not include a

parallel port. Explore USB

alternatives

PCMCIA - use Mini-PCI or

CF Interface.

Figure 1-11: Comparison of Peripheral Support - PCWS 2010 and Eclipse

1-18 PC Workstation 2010 Setup Guide

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

PCWS Eclipse Connectivity vs. PCWS 2010

The following table lists all ports and connectors on the PCWS Eclipse and displays
equivalent ports on the PCWS 2010.

Connectivity Eclipse 2010 T ypical Use

Primary

Video

Secondary

Video

Network RJ45 - 10/100 Ethernet RJ45 - 10/100 Ethernet LAN Port

COM1 DB9 - Available DB9 - Available Serial Peripheral
COM2 RJ-45 - Reserved for

COM3 RJ45 - Reserved for

COM4 RJ45 - LCD/IDN RJ45 - IDN IDN Peripheral or

COM5 RJ45 - Available RJ45 - Available Serial Peripheral
COM6 RJ45 - Available* DB9 - Available * Ecl ipse su ppo rts

COM7 Not Available DB9 - Disabled in

MICROS DVI MICROS DVI Operator Display

Not Available VGA - DB15 Secondary LCD or

CRT monitor.

Touchscreen

MSR

Internal - Reserved for

Touchscreen

RJ45 - Reserved for

MSR

BIOS

Serial Touchscreen

Integrated Mag Stripe

Reader

Serial Peripheral

COM6, but audio is

disabled.

Serial Peripheral

USB Port 1 Version 1.1 - I/O Panel Version 2.0 - I/O Panel USB Peripheral
USB Port 2 Version 1.1 - I/O Panel Version 2.0 - I/O Panel USB Peripheral
USB Port 3 Not Available Version 2.0 - I/O Panel USB Peripheral
USB Port 4 Not Available Version 2.0 - I/O Panel USB Peripheral
USB Port 5 Not Available Version 2.0 - Internal USB Disk On Chip
USB Port 6 Not Available Version 2.0 - Internal MICROS MULE

Mouse PS/2 Not Available Mouse

Keyboard PS/2 Not Available Keyboard, External

Mag Card Reader

Parallel Yes Not Available Printers, CD/DVD

Reader

Cash Drawer

1

Yes Yes MICROS Cash

Drawer

PC Workstation 2010 Setup Guide 1-19

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

Connectivity Eclipse 2010 Typical Use

Cash Drawer

2

Integrated

Customer

Display Port

Pole

Customer

Display Port

Aux Power +5V/+12V None To power R/W MSR,

Printer

Power

Microphone Yes Yes Record Voice Clips

Line Out Yes Yes External Powered

L Speaker Yes Yes Internal Speaker

R Speaker Yes Yes Internal Speaker

MICROS

Recovery

Button

Customer Display

Customer Display

+24V Epson Printer

Yes Yes MICROS Cash

Yes - VFD Rear

Yes - VFD Pole

Power

Yes None - 3rd Party

Yes - VFD Rear

Customer Display

Y es - VFD or LCD Pole

Customer Display

+24V Epson Printer

Power

Development /w PXE

Client

Integrated Rear

External Pole Display

Scanner, etc.

For powering One

Epson Printer

Image/Recovery

Drawer

Display

Speakers

Hard Disk

PCMCIA Yes None Wireless - Modem -

Mass Storage

Mini-PCI No Yes Wireless - Modem

Compact

Flash Card

No Yes Wireless - Mass

Storage - Personality

Figure 1-12: Comparison of I/O Port Connectivity - PCWS 2010 and Eclipse

1-20 PC Workstation 2010 Setup Guide

What Is The PCWS 2010

Comparing the PCWS Eclipse and PCWS 2010

MICROS Application Software Comp atibilty - PCWS Eclipse and 2010

3700 Version PCWS Eclipse PCWS 2010

1.0x Not Supported Not Supported

2.00 Not Supported Not Supported

2.50 Not Supported Not Supported

2.60 Supported Not Supported

3.00 Supported Not Supported

3.10 Supported Supported

3.20 Supported Supported

8700 Version PCWS Eclipse PCWS 2010

1.0x Not Supported Not Supported

1.12 Not Supported Not Supported

1.50 Not Supported Not Supported

2.00 Not Supported Not Supported

2.11 No Longer Supported Not Supported

2.50 No Longer Supported Not Supported

2.70 Supported Not Supported

3.00 Supported Supported

9700 Version PCWS Eclipse PCWS 2010

1.0x No Longer Supported Not Supported

1.21 No Longer Supported Not Supported

1.50 Supported Supported

1.70 Supported Supported

2.00 Supported Supported

2.10 Supported Supported

2.50 Supported Supported

Figure 1-13: PCWS Eclipse and 2010 - Supported MICROS Application Software

PC Workstation 2010 Setup Guide 1-21

2.70 Supported Supported

2.80 Supported Supported

3.00 Supported Supported

What Is The PCWS 2010

Specifications

Specifications

The PCWS 2010 conforms to the following specifications.

Specification Parameters

Supported Processors Intel Celeron M 320

Processor Package 478-Pin Micro FCPGA
Processor Socket 479-Pin Micro FCPGA
L2 Cache Celeron M 320 = 512KB

Chipset Intel i855GME
Front Side Bus Speed 400Mhz
Main Memory 2GB Maximum (1GB x 2) Uses 184-Pin DDR

Intel Pentium M 745

Pentium M 745 = 2MB

266 (PC2100) or DDR 333 (PC2700) SDRAM
Display(s) 12.1” TFT LCD, Optional 15” TFT LCD or CRT
Touchscreen Elo Touch Systems 12. 1” or 15” five-wire

resistive, 100 thousand points-per-inch

resolution rated at a screen life of over 35

million touches.
Backlight(s) Can be set to one of three intensity levels

through the PCWS API
DVI Interface Connector The Front Panel DVI Connector supports

either the 12.1” or optional 15”

LCD/Touchscreen Head.
VGA Interface Connector Standard DB15 Female.
Video Memory Requirements 32MB reserved for the LCD interface

32MB reserv ed for th e CRT int erface ( if used) .
BIOS Phoenix BIOS Version 6, Trusted Core 4.0

BIOS Plug ‘n Play DMI 2.0 compliant in flash

EPROM. Includes PXE Boot Agent
BIOS Setup Utility Configures system time and date, hard drive

parameters, a ssigns COM port re sources, and

defines the boot order sequence.
Real Time Clock Time-of-day clock: 100-year calendar with

Mag Stripe Reader 3-Track ABA compatible, operates in

1-22 PC Workstation 2010 Setup Guide

alarm features and century roll-over, includes

256 bytes of battery backed CMOS RAM,

reserved for BIOS use.

MAGTEK and Special modes.

What Is The PCWS 2010

Specification Parameters

Customer Displays Optional 2x20 character internal customer

display mounts to rear of system unit and or
optional pole mount 2x20 character remote

pole display.
USB Ports Four USB 2.0 ports available at I/O Panel.
LAN Interface On-board 10/100 Ethernet.
Input Power 242W Maximum
Input Voltage Universal 90-264VAC 47-63Hz.
Input Current 0.5A to 1.2A @ 115VAC
+24VDC Printer Power Out +24VDC @ 4A Max
Storage Temperature -25°C (-13°F) to 85°C (185°F)
Operating Temperature 0°C (32°F) to 45°C (113°F) (/w Hard Disk)

0°C (32°F) to 50°C (122°F) (/wo Hard Disk)
90% relative humidity max

Specifications

Weight
/w Hard Disk and VFD
Customer Display

Case Material PC-ABS
Physical Dimensions See Appendix A

With 12.1” LCD - 17 lb. (7.7 kg)

With optional 15” LCD - 22.7 lb. (10.3 kg).

Approvals

The PCWS 2010 Workstation m eets the following safety and environmental
certifications.

Directive Specification Year

SAFTEY: EN 60950-1 2001 Current

EMC: EN 55022 1998 Current A1 + A2: 2003 (Emission)

EN 55024 1998 Current A1 + A2: 2003 (Immunity)
EN 61000-3-2 2000 Current (Harmonics)
EN 61000-3-3 1995 Current A1: 2001 (Flicker)

Expiration

Date

Comments

PC Workstation 2010 Setup Guide 1-23

What Is The PCWS 2010

Care and Handling

Care and Handling

The following pages offer tips for placing the workstation in an environmentally safe
location and information on cleaning the workstation cabinet and touchscreen.

Environmental Requirements

To ensure proper operation of the workstation, consider the following guidelines for
placement of the PCWS 2010.

Dimensional data for the workstation and peripheral devices can be found in
Appendix A. Before you decide on the space each device should occupy, take
measurements and compare them to ours.

Location

Tile is the recommended floor surface for areas surrounding the workstation. If the
floor covering adjacent to the equipme nt is carpeted , an anti-static grade is
recommended. If the carpeting surrounding the area containing the equipment is not
composed of anti-static material, the use of static-discharge mats should be
considered. The recommended type of anti-static mat incorporates a grounding clip
with a cable to provide a discharge path to ground.

Foreign Materials

WARNING:

Do not use sharp objects such as a pen or pencil to press keys
on the touchscreen as this could damage the sensing layer.
Liquid spillage can cause damag e to the cir cuits in the unit. Do
not place the equipment near food preparation areas, dish
racks, or water stations. The LCD head includes a gasket seal
around the touchsc reen which may affo rd some prot ection fr om
liquid spillage.
If any type of liquid is spilled onto the touchscreen or on the
top of the unit, turn off power as quickly as possible by
removing the AC power cord from the wall socket. Do not
reconnect the AC power cord to an outlet until it has been
determined that no spillage has entered the unit.

1-24 PC Workstation 2010 Setup Guide

What Is The PCWS 2010

Care and Handling

Electrostatic Discharge (ESD)

The occurrence of electrostatic discharge (ESD) usually takes the form of a discharge
from the operator ’s hand to cash drawers, the workstat ion, the magn etic stripe card
reader or other peripherals connected to the workstation.

ESD is more common in dry climates during the winter, and less common in moist
climates. The 2010 has excellent built-in immunity to ESD in most environments.
However, tile or anti-static carpet should still be employed in areas near the
workstation.

Temperature and Humidity

The PCWS 2010 operating temperature is between 0°C and 45°C. See page 1-22 for
complete specifications.

A constant humidity between 40% and 90% is required for proper operation of the
equipment.

Before applying power to the workstation, ensure that its tem perature is within 15°F
(8°C) of room temperature to prevent damage to in ternal circuitry.

Cleaning The Touchscreen and Cabinet

Instructions for cleaning the Cabinet and LCD/Touchscreen are described below.

SHOCK HAZARD

Always turn the workstation off using the power button and
remove the AC Power cable bef ore cl ean ing or p erfor ming any
preventive maintenance.

LCD/Touchscreen

You can clean the touchscreen with any co mmon househol d glass cl eaner appl ied with
a clean cotton cloth. Always spray the cloth with the cleaner and then use the cloth to
clean the touchscreen.

Cabinet

Always use a chamois or clean lint-free cloth to clean the cabinet and touchscreen
surface. Do not use chemical, alcohol, or petroleum based cleaners that are not
recommended for plastics.

Magnetic Card Reader

Depending on how often they used as we ll as the cond ition of t he cards, ma gnetic car d
readers may require periodic cleaning. Cleaning kits are available from a variety of
sources. Be sure to follow the instructions supplied with the cleaning kits.

PC Workstation 2010 Setup Guide 1-25

What Is The PCWS 2010

The I/O Panel

The I/O Panel

Figure 1-14, below points out each connector on the PCWS 2010 I/O Panel and
describes typical usage.

Figure 1-14: The 2010 I/O Panel

There are several changes to the PCWS 2010 I/O Panel from the Eclipse. The PS/2
Mouse/Keyboard connectors and Parallel Port connector are no longer available.
However, the addition of two USB ports and two serial ports greatly increase the
expansion capabilities. Refer to Appendix B for wiring diagrams of each connector.

W orking from right to left in the illustration, descriptions for each connector or socket
follows.

Customer Display

This connector, part of the MULE interface, supports a single pole mount LCD or
VFD Customer Display. It is identical to the Customer Display connector located on
the WS4 and KWS4. The Internal VFD and Pole LCD Customer Displays are
incompatible and cannot be used simultaneously.

CF

The Compact Flash (CF) memory card slot. The CF slot can be used as removable
storage in Windows 2K Professional or Wi ndows XP Profes sional . However, the CF
card slot is not plug and play. To use a CF as removable storage, power off the
workstation, insert the CF card, then power-up. When the operating system starts, the
CF card will appear as a removable drive. The BIOS supports the CF card as a
bootable device.

Cash Drawers 1 and 2

Part the MULE interface, this pair of connectors support standard and low profile
MICROS cash drawers with DIN style connectors.

1-26 PC Workstation 2010 Setup Guide

What Is The PCWS 2010

The I/O Panel

RS232 COM6 and RS232 COM7

A pair of COM ports based on the industry standard DB9 Male connectors.

COM 4 IDN

Part of the MICROS MULE interface, this 8-pin modular connector supports RS422
or RS232 interfaces. The RS422 IDN mode supports MICROS IDN printing devices
with POS applications such as 3700. If it is not used to drive IDN printers, the RS232
mode supports a two wire interface to a variety of peripheral devices, if supported by
the POS Application. The port wiring is identical to that on the Workstation 4,
Keyboard Workstation 4, and PCWS Eclipse. See Appendix B for connector and
cabling diagrams.

RS232 COM5

This 8-Pin modular connector is configured as COM5 and is not dedicated to a
particular purpose. The port wiring is iden ti cal to th e 8-pin modul ar conn ectors on the
PCWS Eclipse.

COM 3

This 8-pin modular port is configured as COM 3. It is reserved for the front panel
3-track magnetic card reader housed in the MCR cover.

USB

The IO Panel contains a total of four USB 2.0 compatible ports. Optional USB
extension cables allow USB connect iv it y outsi de the MCR cover.

10/100 Ethernet

The 2010 system board inc ludes an Int el PCI based 10/100 Ether net contr oller with an
8-pin modular connector.

RS232 COM1

COM1 is based on an industry standard DB9 male connector. It is not dedicated to a
particular purpose.

Phone

If the Optional Modem Card is installed, this location is occupied by an RJ-11
modular connector. See Chapter 3 for more information about installing the PCWS
2010 Modem Card.

VGA

Standard VGA analog output to an external CRT or LCD monitor.

DVI

The DVI connector drives the PCWS 2010 LCD/Touchscreen Head. It supports the
the 12.1” or 15” LCD/Touchscreen and is compatible with the DVI connector on the
PCWS Eclipse.

PC Workstation 2010 Setup Guide 1-27

What Is The PCWS 2010

The I/O Panel

ANT

This location is reserved for an SMA Female RF connector, part of the Optional
Wirele ss Modem Card. The wire less card inc ludes a 88mm (4½”) flexible ant enna that
attaches to the Front I/O panel, but fits inside the MCR cover. See Chapter 3 for more
information about installing this option.

Audio Connectors

Located on the right side of the IO panel is a group of four audio connectors. Each is
detailed below.

Line Out

The Green Line Out jack is capable of driving external stereo powered speakers.

Mic In

Microphone input jack allows you to connect a microphone and record sound
clips.

Internal Speakers

A pair of outputs labeled ‘ R Spkr’ and ‘L Spkr’ drive the water re si st ant speakers
mounted to either side of the I/O panel tray. Each connector is wired in the same
manner as the PCWS Eclipse. Plug the right speaker into the top connector and
the left speaker into the b ottom connector. To dr ive external powered speakers,
use the Line Out jack.

1-28 PC Workstation 2010 Setup Guide

Connecting Peripherals to the PCWS 2010

Connecting Peripherals to the PCWS 2010

The following section describes how to connect a variety of devices to the PCWS
2010 Front I/O Panel.

USB Devices

After the PCWS 2010 boots to an operating system such as Windows 2000
Professional 2003 Serv er , or W indows XP Profess ional, a wide varie ty of USB storage
devices can be connected to the unit.

+24V Printer Power

This connector provides power to a single a single printer such as the U220 or
TMT-88. The optional printer power cable is app roximat ly 24 in ches in leng th. Figu re
1-15 shows an example of how to install the printer power cable. Be sure to fasten the
ground lug under the cover thumbscrew as shown.

What Is The PCWS 2010

Figure 1-15: Installing a +24V Printer Power Cable

PC Workstation 2010 Setup Guide 1-29

What Is The PCWS 2010

Operating the PCWS 2010

Operating the PCWS 2010

On the following pages, you’ll find several procedures for operating the workstation
and using the PCWS 2010 mag stripe reader.

Using the AC Power Switch

The upper half of Figure 1-16 shows the location of the power switch. The lower half
of the illustration shows the power LED that is visible when the MCR Cover is
removed.

Figure 1-16: Using the PCWS 2010 Power Switch

Turning the Workstation On

• When the workstation is OFF, and connected to AC power, the Power LED is
amber to indicate the unit is in the ‘Soft Off’ state. Press the power button shown
in Figure 1-16 to start the unit.

Turning the Workstation Off

• When the workstation is ON, the Power LED is Green. Press and hold the power
button about four seconds to shut down the unit. Most 2010 OS images are
configured to prompt the user for instruction when the power button is pressed.
This prevents unintended shutdown of the unit if the power button is accidently
bumped.

1-30 PC Workstation 2010 Setup Guide

Using the Magnetic Card Reader

The 3-track magnetic card reader is mounted on the front cover for easy access and
service. Figure 1- 17 s hows that a card can b e swiped in either di rection, as long as th e
the mag stripe faces down and towards the rear of the workstation.

Magnetic cards should always be kept dry, and away from magnets or sharp objects
that could damage t he infor mation enc oded on th e strip e. If a mag card i s damp or wet,
or appears damaged in any way, DO NOT insert into the reader.

What Is The PCWS 2010

Operating the PCWS 2010

Figure 1-17: Using the Magnetic Card Reader

If the unit does not read a mag card o n a consis tent basi s, the re ad head may b e dirty o r
contaminated. A cleaning card can be used to clean the reader head. This type of card
has a felt strip in p lac e of the mag stripe which cl ean s th e head as it is swiped th ro ugh
the reader.

Calibrating the Touchscreen

Calibration is the process of aligning the touchscreen glass with the underlying video
display. If the touchscreen is not calibrated, the active area of the touchscreen above
the display may not be aligned properly or may be too small in size.

When to Calibrate the Touchscreen

• Any time the cursor does not follow the movement of your finger, or does not
reach all edges of the touchscreen.

• When the LCD/Touchscreen head is swapped out for an identical unit or with a
unit of a different touchscreen size. Three versions of the head are now available
and each requires a different operating system driver to function.

o The current 12.1” LCD Head/Touchscreen (400497-003A) with the

Hampshire TSHARC touchscreen controller.

o The optional 15” LCD/Touchscreen Head from Elo Touch Systems.

PC Workstation 2010 Setup Guide 1-31

What Is The PCWS 2010

Operating the PCWS 2010

o The original Eclipse 12.1” DSTN or TFT LCD/Touchscreen heads

(400497-001 or 400497-002) with a 3M MicroTouch Excalibur controller.

For example, if you swap a 12.1” LCD/Touchscreen with a Hampshire
touchscreen control ler f or t he 15” LCD/ Touchscreen, new touchscreen driver s are
required. After the touchscreen drivers are installed, calibration is required. See
FB04-008 for more infor mation about c han ging t ouchscr ee n driv ers. Touchscreen
drivers for all supported LCD/Touchscreen heads are included on the disk image
supplied with the workstation.

Tips for Performing the Calibration Procedure

• Perform the calibration procedure in the position (sitting or standing) that the
touchscreen is normally used.

Calibrating the Hampshire 12.1” Touchscreen

The 12.1” LCD/Touchscreen Head is shipped with the PCWS 2010 unless the 15”
LCD option is purchased.

1. From the Desktop, select Start -> Programs -> Hampshire Touchscreen Control
Panel.

2. Select the Calibration tab.

3. Press the [Configure] button to define the calibration type, offset, and target type

in addition to choosing a 3, 4, 7, or 20 poi nt test . A 4-poin t cali brati on is nor mally
adequate.

4. To calibrate the touchscreen, be sure to touch-hold-and-release each target as
prompted.

5. Press [Accept] to close the calibration screen, then Apply - OK to close the
calibration utility.

Calibrating the ELO 15” Touchscreen

The following procedure describes how to calibrate the optional 15”
LCD/Touchscreen.

1. From the Windows 2000 or Windows XP Control panel, select the Elo
Touchscreen icon.

o The Elo Touchscreen Properties window appears.

2. Touch the calibrate icon at the center of the touchscreen properties window.

o The calibrate window appears.

3. Touch the targets as they appear at various points on the screen.

4. Touch the checkmark symbol to complete the calibration procedure and exit the

calibration utility. Close the Elo Touchscreen Properties window.

1-32 PC Workstation 2010 Setup Guide

What Is The PCWS 2010

Operating the PCWS 2010

Calibrating the 12.1” MicroTouch Touchscreen

Production of PCWS LCD/Touchscreen heads using the MicroTouch touchscreen
controller ended in late 2004. This procedure is included for reference only. Current

12.1” PCWS 2010 units use the Hampshire Touchscreen Controller.

1. From the Desktop, press the MicroTouch TouchWare icon twice. If this is the first

power-up after the LCD/Touchscreen head has been swapped, you may be
prompted to run the calibration procedure.

2. Select the Calibrate tab.

3. Press the Calibrate button.

o Two calibration tar gets appear on the screen. A hand ind ica te s the first target,

in the lower le ft quadrant of the screen.

o If you press [ESC] or do not touch the screen within 20 seconds, the

calibration process aborts with no change in calibration values.

4. The hand points to the first calibration target, in the lower left corner. Position

your fingertip to completely cover the target and touch the screen without letting
go. Continue holding the touch until the message “Touch Enabled” appears.

5. Continue the procedure by repeating Step 4 on the next target.

6. When calibration is complete, a dialog box prompts you to test the calibration.

o Drag your finger across the screen and make sure the cursor follows your

movements. Touch each corner and along each edge to verify that the cursor
can reach the entire display area.

o If you must re-calibrate, make sure to touch the targets carefully. It is possible

that you did not hold the touch long enough, or that you accidently touched
the screen in the wrong place during the calibration procedure.

PC Workstation 2010 Setup Guide 1-33

What Is The PCWS 2010

Operating the PCWS 2010

1-34 PC Workstation 2010 Setup Guide

BIOS Setup Utility

The Phoenix BIOS Setup Utility provides a central location for configuring
the system board hardware. The BIOS Setup Utility is stored in Flash
EPROM, so it is available even if a hard disk or operating system is not
installed.

Chapter 2

All settings are stored in battery protected CMOS RAM for retention when
AC power is off.

For information on the latest BIOS versions and upgrades, see the hardware
support section of the MICROS web site at micros.com.

In this chapter

Starting the Phoenix Setup Utility ................................................................2-2

Main Menu................................................................................................... 2-5

Advanced Menu........................................................................................... 2-8

Power......................................................................................................... 2-20

Boot Menu ................................................................................................. 2-22

Exit Menu .................................................................................................. 2-25

PC Workstation 2010 Setup Guide 2-1

BIOS Setup Utility

Starting the Phoenix Setup Utility

Star ting the Phoenix Setup Utility

The following proced ure describe s how to sta rt the Phoe nixBIOS Setup Utility. As the
BIOS Starts, it di splays th e MICROS BIOS Version and 2010 Syste m Board hardwar e
revision.

Requirements:

USB Keyboard. PS/2 Keyboard a nd Mouse are not suppor ted. A PS/2 to USB Adapter
may also be used.

Procedure:

1. Attach the keyboard to the front panel USB connector or extension cable
connector and the AC power cable to the power supply.

2. Press the power button located on the right side of the unit.

o A Blue splash screen with the MICROS logo appears.

3. Press [F2] as soon as the splash screen appears.

o The Setup Utility Main Screen appears.

Checking the BIOS Version and System Board Hardware Revision

To bypass the MICROS splash screen and display BIOS text splash screen,
connect a USB keyboard to the unit and pres s [ESC] jus t as the blue spl ash scre en
appears, then press the [Pause/Break] key to freeze the BIOS text screen.

Counting down from the top of the screen, the fourth line displays the ‘MICROS
PCWS 2010 BIOS Version’ in the form of vx.xxa (for example, 1.07a). The fifth
line displays System Board Hardware Revision. The sixth line displays the
processor model and clock speed, and the seventh line displays the amount of
system RAM installed .

Press [ESC] to continue.

Main

This menu lets you set the system da te and t ime, def ine the type of hard di sk inst alle d,
display the System Board revision, Ethernet MAC address and the total amount of
memory installed on the system board.

Advanced

This menu provides access to many configuration settings including the 2010 COM
Ports, System Board Hardware Monitor, and Keyboard Features.

Intel

This section provides access to the Intel chipset features including the CPU Control
Sub-Menu, MCH Control Sub-Menu, Video Control Sub-Menu, and the ACPI and
APM power management sub-menus.

2-2 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Starting the Phoenix Setup Utility

Security

This menu accesses the FirstWare Authentication settings, and provides the means of
setting up Superviso r or Use r Pass words to pre vent u nauthor ized c han ges to t he BIOS
Settings.

Power

This menu provides access to the system power saving modes. A pre-configured
power saving mode may be selected, or the user may configure a power saving mode
manually by defining several parameters. Power settings are disabled by default.

Boot

This menu allows the us er to d et ermi ne t he PCWS 2010 boot device. The boo t de vi ce
may be an external USB Floppy Disk, USB CD or DVD Drive, USB Disk On Chip,
and IDE devices including 2.5” IDE hard disks or Compact Flash card.

Exit

You may save your changes and exit, discard your changes, or load default setup
values from this menu.

Keys Used During Setup

The table below summarizes the functi on of the keys that appear on the bottom of the
Setup Utility help screen.

Key(s) Description

[F1] Display general help from any screen in the

Setup Utility.

[ESC] Jumps to the Exit Saving Changes field from

any screen in the Setup Utility.
<- or -> Selects a menu item to the left or right.
Up or Dn Moves the highlight field up or down or

between fields.
[-] minus key Scrolls backwards through values for the

highlighted field.
[Shft]+[+] or

Space
[F5] Scrolls backward through values for the

Scrolls forward through values for the

highlighted field.

highlighted field. Same as [-].
[F6] Scrolls forward through values for the

[Enter] Enters sub-menu, or brings up a selection

PC Workstation 2010 Setup Guide 2-3

highlighted field. Same as [Shift]+[+] or Space.

menu for the highlighted field.

BIOS Setup Utility

Starting the Phoenix Setup Utility

Key(s) Description

[Home] or
[PgUp]

[End] or
[PgDn]

[F9] Load Setup Defaults from any screen in the

[F10] Press {F10], then [Enter] to save changes and

Moves the cursor to the first field.

Moves the cursor to the last field.

Setup Utility.

exit from any screen in the Setup Utility.

2-4 PC Workstation 2010 Setup Guide

Main Menu

The Setup Utility Main Menu is shown in Figure 2-1. This documentation covers the
PCWS 2010 BIOS up to Version 1.07

BIOS Setup Utility

Main Menu

Figure 2-1: Setup Utility Main Menu

System Time:
System Date:

These fields allow you to set the system time and date. Press [Tab] to select the
HH:MM:SS and MM:DD:YY fields. Time is entered in the 24-hour military time
format. For example, 1:00PM is 13:00:00, 6:00PM is 18:00:00, etc. Use the -/+ keys
to select a value, then press enter to advance to the next field.

Primary Master [Auto]

The PCWS 2010 supports one or optionally two 2.5” hard disks installed within the
system unit chassis. The Primary Master is the first hard disk.

We recommend the default setting of ‘Auto.’ This enables the ‘Autotyping’ feature
where the drive reports its size and optimum settings to the BIOS. When the hard
drive is detected, the Primary Master (as well as the Primary Slave) field displays the
size of the drive.

If a hard disk is not installed or is not detected by the BIOS, the Primary Master field
will display [None].

The Primary Master Menu is displayed by pressing the enter key when the Primary
Master Field is highlighted. Each field is listed for reference only.

LBA Format

The BIOS has detected that Logical Block Addressing is used by the installed
device.

PC Workstation 2010 Setup Guide 2-5

BIOS Setup Utility

Main Menu

Total Sectors : [Display Only]
Maximum Capacity: [Display Only]

These are read-only fields that indicate the total disk sectors and the maximum
capacity of the currently installed primary hard disk.

Multi-Sector Transfers: [16 Sectors]

This field determines the number of sectors transferred per block. The value
displayed represents the optimum setting for the drive installed. This field is not
user accessible in the [Auto] mode.

LBA Control Mode [Enabled]

When Logical Block Addressing (LBA) is enabled, the BIOS uses sector
information suppli ed by th e hard di sk p lace of Cylinde rs, Heads and Sect ors. Thi s
field is not user accessible in the [Auto] mode.

32 Bit I/O: [Dis abled]

Enables 32-bit communications between the processor and the IDE interface.

Transfer Mode: [FPIO 4 / DMA 2]

This field selects the method of transferring data between the hard disk and
memory. The values shown may vary depending on the hard disk installed.

Ultra DMA Mode: [Mode 5]

This field selects the method of transferring data between the hard disk and
memory. The values shown may vary depending on the hard disk installed.

The BIOS queries the Hard Disk at start-up to determine the optimum Transfer
Mode and Ultra DMA Mode settings. The values shown correspond to the
Seagate Momentus (ST94011A) 40 GB Hard Disk.

Primary Slave [None]

The Primary Slave is the optional second hard disk. The automatic setting is enabled.
If you install a second hard disk as outlined in Chapter 3, it should be automatically
detected.

Secondary Master [None]

PCWS 2010 includes a socket for the WS4/KSWS4 Compact Flash (CF) Daughter
Card. The daughter card is positioned so that CF card projects from the I/O Panel.
Depending on the type of card installed, this field may report the Brand Name and
Model of the device, or simply report that a ‘IDE Removable Drive’ is installed.

Secondary Slave [None]

The PCWS 2010 does not support this device.

2-6 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Main Menu

Language: [English (US)]

In addition to the English (US) default, this selection converts most BIOS screen text
into one of the following languages:

• Spanish (Espanol)

• German (Deutsch)

• Simplified Chinese

• Japanese.

To use one of the alternates listed above, select the language, then press F10, [Enter]
to enable.

System Memory
Extended Memory

These fields are display only. The size of “System Memory” will typically be 640K.
The size of “Extended Memory” field is determined by the number and size of
DIMMs installed on the system board and could range from 256Mbytes to 2GB.

System Board Revision: [Display Only]

This field reports the 2010 System Board hardware revision.

Ethernet MAC Address: [Display Only]

This field reports the MAC address of the on-board 10/100 Ethernet Interface.

PC Workstation 2010 Setup Guide 2-7

BIOS Setup Utility

Advanced Menu

Advanced Menu

The Advanced Menu, sh own in Figure 2-2 is t h e ga te way to several sub- menus where
you access many of the 2010 hardwar e fe atures including the COM port as si gnment s.
The defaul t settings, where applicable, are show n in [ ].

Figure 2-2: The Advanced BIOS Menu

Installed O/S: [Other]

This select ion allows y ou to define the operating system inst alled on the hard disk.
Other is the default.

WARNING:

If you create OS images for t he PCWS 2010, set this field to
match the operating system before installation begins.

In some cases, an incorrect setting can cause some operating
systems to display unexpected behavior.

MS-DOS, Windows 95/98/98ME, and Windows NT are no
longer supported by MICROS POS Applications.

2-8 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Advanced Menu

Reset Configuration Dat a [No]

This field is normally set to [No]. When you select [Yes] and restart the workstation,
the BIOS clears, then rebuilds the Extended System Configuration Data (ESCD) data
area. The ESCD data area contains a list of the plug and play hardware det ected by the
BIOS. This data area is e xamined by pl ug and play c ompatible operating sys tems su ch
as Windows 2K and XP.

Once the BIOS rebuilds the ESCD data, this field automatically resets to [No].

Large Disk Access Mode: [DOS]

A Large Disk has more than 1024 cylinders, more then 16 heads, or more than 63
tracks per sector. Use the default of [DOS] for Mircosoft Operating systems such as
Windows 2000 and Windows XP. For UNIX, Linux, Novell Netware or other
operating systems, use [Other].

Local Bus IDE Adapter: [Both]

This selection enables/disables the system board IDE primary and secondary
interface. By default, this selection is [Both], to support one or two hard disks on the
Primary Channel and a single CF Card on the Secondary Channel.

> Hardware Monitor

The Hardware Monitor is fo r informational purpose s only. It displays the primary
system voltages, processor and hard disk temperatures, and the Processor fan speed.
Note that the processor f an runs at full speed when t he unit is in the BIOS Setup
Utility.

The table shown below summarizes this screen and provides more information about
each source.

Parameter Description

Vin0 (VcoreA) = Processor (U46) Core Voltage
Vin1 (VcoreB) = GMCH (U37) Core Voltage
Vin1 (V+3.3) = +3.3V System Voltage
Vin3 (V+12) = +12V System Voltage
Vbat = CMOS Battery Voltage
System Temp = System Board Temperature Sensor TM1
CPU Temp = Internal CPU Temperature
HDD0 Temp = Internal Temperature of the Master hard disk.
HDD1 Temp = Internal Temperature of the Slave hard disk.
CPU Fan Speed = Processor fan RPM.

PC Workstation 2010 Setup Guide 2-9

Figure 2-3: The Hardware Monitor Display

BIOS Setup Utility

Advanced Menu

> I/O Device Configuration

This sub-menu accesses the PCWS 2010 COM ports. Press [Enter] to view the each
COM port configuration. The serial port field parameters can be modified, but this is
not recommend.

Serial Port 1: [Enabled - Base IO Address=3F8, Interrupt=4]

This selection enables or disables the front panel DB9 serial connector, not
assigned to a particular device.

Serial Port 2: [Enabled - Base IO Address=2F8, Interrupt=3]

This selection enables or disables COM2, an internal port, dedicated to the
Touchscreen Interface.

Serial Port 3: [Enabled - Base IO Address=3E8, Interrupt=12]

This selection enables or disables COM3, a front panel modular connector,
dedicated to the 3-Track Mag Stripe Reader.

NOTE

The COM4 (LCC/IDN) port settings found in previous units
are not available in the BIOS Setup Utility. On the PCWS
2010, COM4 is a virtual COM port controlled by the MULE
driver.

Serial Port 5: [Enabled - Base IO Address=338, Interrupt=6]

This selection enables or disables COM5, a front panel modular connector, not
assigned to a particular device.

Serial port 6: [Enabled - Base IO Address=238, Interrupt=5]

This selection enables or disables COM6, a front panel COM port based on a
Male DB9 connector. This port is not assigned to a particular device.

Serial port 7: [Disabled - Base IO Address=108, Interrupt=7]

This selection enables or disables COM7, a front panel COM port that uses a Ma le
DB9 connector . W i th BIOS Version 1.07 or later , COM7 is disabled to a llow L&E
applications to properly enumerate COM4 associated with the MULE.

Parallel Port: [Disabled]

The PCWS 2010 System Board does not support a parallel port.

PS/2 Mouse [Disabled]

o The PCWS 2010 Workstation does not support PS/2 devices.

2-10 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Advanced Menu

> Keyboard Features

A number of keyboard operational settings can be found in this sub-menu.

NumLock: [On]

On enables the Num Lock at boot up. The Auto setting turns on Num Lock if a
numeric keypad is detected.

Key Click [Disabled]

Enables an audible key-click for each key pressed.

Keyboard auto-repeat rate: [30/sec]

Defines the number of times a second the keystroke is repeated when the key is
pressed and held down. The default setting is 30 keystrokes per second.

Keyboard auto-repeat delay: [1/2 sec]

When a key is held down, this value defines the delay before the keystroke starts
repeating at the rate defined above.

Legacy USB Support: [Enabled]

Enables built-in BIOS support for a USB Keyboard and or Mouse. Default is
[Enabled].

Summary Screen [Disabled]

The selections for this field are [Enabled] and [Disabled]. When enabled, the BIOS
displays th e Phoenix BI OS Setup Utility summary screen jus t after the BIO S splash
screen. Setting this field to [Disabled ] causes the BIOS to skip the summary screen,
and shorten the boot time by perhaps several seconds.

Boot-time Diagnostics Screen: [Disabled]

The selections for this field are [Enabled] and [Disabled]. The default setting of
[Disabled] displays the MICROS splash screen at start up instead of the standard
BIOS text splash screen.

To view the standard BIOS text splash screen at start up, connect a USB keyboard,
and press [ESC] as soon as the Blue splash screen appears. Change the setting to
[Enabled] to view the processor type and the amount of memory installed.

QuickBoot Mode: [Disabled]

Selections are [Enabled] and [Disabled]. When [Enabled], the BIOS omits several
POST tests in order to speed the boot process.

PC Workstation 2010 Setup Guide 2-11

BIOS Setup Utility

Intel Menu

Intel Menu

Figure 2-4 displays the Intel Menu and sub-menu selections.

Figure 2-4: The Intel Menu

CPU Control Menu

This sub-menu accesse s th e Ther mal Contr ol Circuit and selects the Ther mal Moni tor.

DBS Cycling Temperature [95°C]

This field sets the Demand Based Switching (DBS) temperature of the processor.
If the processor temperature reaches the value defined in this field, it will
automatically reduce its clock speed in order to reduce power consumption. Only
if performance is required, will the processor return to its rated clock speed.

Under normal operatin g conditions, t he processor t emperature sho uld never rise to
the value defined in this field.

Thermal Control Circuit: [TM2]

The Thermal Control Circuit (TCC) Selections are [Disabled], [TM1], and [TM2].
TM1 and TM2 are abbreviations for Thermal Monitor 1 and Thermal Monitor 2.

These modes do not require additional hardware, software, drivers, or interrupt
handling routines. The individual modes are explained in more detail below.

TM1

Thermal Monitor 1 is an automatic thermal management mode that uses
processor clock modulation to lower the processor temperature. This mode is
used when the BIOS detects the Intel Celeron M Processor.

2-12 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Intel Menu

In this mode, when a high processor temperature condition exists, the
processor clocks are modulated at a 50% duty cycle to reduce the core
temperature. The actual cycle time is determined by the processor speed and
decreases linearly as the processor core frequency increases.

When the temperature decreases to a non-critical level, clock modulation
stops.

TM2

Thermal Monitor 2 i s an automati c therma l manage ment mode th at makes u se
of the Intel

®

Enhanced SpeedStep technology to lower the processor
temperature. TM2 is automatically selected when the BIOS detects the Intel
Pentium M 745 (Dothan Core) Processor is installed. The Intel Celeron M
Processor does not support this feature.

When a high processor temperature condition exists in the TM2 mode, the
processor performs an Enhanced SpeedStep Technology transition to both a
lower operating frequency and core voltage. The frequency/voltage steps are
programmed in a processor MSR (Model Specific Register) by the BIOS.

The processor r uns at t he lower frequency/voltage for a f ixed amount of time .
If the temperature drops to an acceptable level, a transition to the previous
frequency/voltage occurs.

MCH Control Sub-Menu

This sub-menu accesses several Memory Controller Hub power management related
settings.

MCH Power Management Sub-Menu

Chipset Thermal Throttling [Enabled]

Selections are [Enabled] and [Disabled]. The default setting of Enabled
ensures the 855 chipset supports Chipset Thermal Throttling.

DRPM Support: [Enabled]

The DRAM Power Management (DPRM) field determines if the MCH DDR
SDRAM clocks remain in the idle state before they begin pre-charging all
pages or powering down rows. A power saving feature.

DDR ECC Operation: [Enabled]

The PCWS 2010 supports DDR ECC DIMMs if installed. The GMCH
supports single-bit Error Correcting Code (ECC) on the main memory
interface. If standard (non-ECC) DIMMs are installed, this field is grayed out.

Video (Intel IGD) Control Sub-Menu

This sub-menu accesses the Integrated Graphics Device (IGD) selections. By default
the BIOS enables both the CRT and LCD interfaces.

PC Workstation 2010 Setup Guide 2-13

BIOS Setup Utility

Intel Menu

Default Primary Video Adapter [AGP]

This field determines the default primary video adapter at start-up. Selections are
PCI or AGP. The default setting of [AGP] displays the BIOS POST and Setup
Utility screens on both the LCD and opti onal CRT if installed. However, when t he
PCWS 2010 boots to a Windows 2000 or Windows XP Professional OS image,
the LCD is th e default monitor and the CRT is disab led.

MDA Seek: [Disabled]

MDA is a reference to the legacy Monochrome Display Adapter, an obsolete ISA
video board not supported by the PCWS 2010.

IGD - Device 2: [Enabled]

IGD Device 2 corresponds to the 12.1” or 15” LCD/Touchscreen Head.

IGD - Device 2, Function 1: [Enabled]

IGD Device 2, Function 1 corresponds to an external CRT.

IGD - Memory Size: [UMA = 16MB]

This selection determines the amount of system RAM dedicated to the BIOS
video display. UMA is an abbreviation for Unified Memory Architecture, a
method of allocating video memory from the main system memory. The selections
are: 1MB, 8MB, 16MB, and 32MB. The default setting of 16MB is adequate for
displaying the BIOS splash screen bit map and BIOS text. However, when the
operating system starts , the Intel video drivers al locate 32MB o f system memory
for the LCD and another 32MB of system memory for the CRT display, if
enabled.

IGD - Boot Type: [VBIOS Default ]

This field selects the de fau lt vide o output for the BIOS POST. The default setting
enables the LCD as the default boot device.

IGD - LCD Panel Type: [800x600 LVDS]

This field d etermines th e initial resolution of the LCD when th e unit starts and
applies to either the 12.1” or 15” LCD/Touchscreen Heads.

IGD - Panel Scaling: [Auto]

This field selects the LCD panel scalin g options used by the IGD. Panel scali ng is
not supported on the PCWS 2010.

IGD - TV Standard: [VBIOS Default]

The IGD TV Standard is not supported on the PCWS 2010.

IGD - Portrait Mode: [Auto]

The IGD Portrait Mode is not supported on the PCWS 2010.

IGD - ACPI LCD Address: [0x400]

The ACPI LCD Address feature is not supported on the PCWS 2010.

2-14 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Intel Menu

IGD - S3 Popup: [Disabled]

The S3 Popup feature is not supported on the PCWS 2010.

ICH Control Sub-Menu

This sub-menu accesses the ICH4 USB, IDE, AC97 Interfaces, and the PCI LAN
Interface.

Integrated Device Control Sub-Menu

The ICH4 incorporates several IO interfaces, divided into three logical devices
called 29, 30, and 31. Device 29 contains all USB related functions. Device 30 is
the Hub Interface to PCI Bridge. Device 31 contains all other PCI functions
except the USB and LAN controllers.

USB - Device 29, All Functions: [Enabled]

Enables or Disables the ICH4 USB UHCI Controller #1.

USB - Device 29, F1 and F2: [Enabled]

Enables or Disables the ICH4 USB UHCI Controller #2 and Controller #3.

USB - Device 29, F2 Only: [Enabled]

Enables or Disables the ICH4 USB UHCI Controller #3 only.

USB - Device 29, Function 7: [Enabled]

Enables or Disables the USB 2.0 support. Setting this field to [Disabled]
enables USB 1.1 support. USB 2.0 support is disabled.

IDE - Device 31, Function 1: [Enabled]

Enables or Disables the ICH4 IDE Controller, both the Primary and
Secondary Interfaces.

AC97A - Device 31, Function 5: [Enabled]

Enables or Disables the ICH4 AC97 Audio Controller Hardware.

Internal LAN - Device 8 [Enabled]

Enables or disables the on-board ICH4 LAN Interface.

PXE OPROM: [Enabled]

Enables or disables the on-board Intel Boot Agent. The Default of [Enabled]
allows network booting.

CPU Sleep: [Enabled]

This setting requires the ICH4M. The PCWS 2010 System board uses the ICH4
device, which does not support the C3, C4, and S1D power management states.

Deeper Sleep: in S1M: [Disabled]

This setting requires the ICH4M. The PCWS 2010 System board uses the ICH4
device, which does not support the S1M state.

PC Workstation 2010 Setup Guide 2-15

BIOS Setup Utility

Intel Menu

ACPI Control Sub-Menu

The following fields determine the Active and Passive trip point temperatures and
define several thermal parameters that have been optimized for the PCWS 2010. We
recommend that you do not change these settings.

Active Trip Point [55°C]

The Active Trip Po int is the temperature at which the Active Cooling Policy
driver in the operating system turns the pr ocessor fan on. The driver c ont inuously
compares the processor temperature to the Active Trip Point temperature. When
the processor temperature reaches 55°C (131°F), the fan starts. As the fan runs,
the processor cools to below 55°C and the fan turns off. The processor
temperature is infl uenc ed by the environment in which the 2010 operates, and the
level of CPU utilization required by software applications.

Note: The Processor fan always runs at full speed wh en the BIOS is active. The
Active Cooling feature is supported by Windows by 2000, 2003, and Windows
XP professional.

Passive Cooling Trip Point: [95°C]

This value defines the processor temperature at which clock throttling occurs.
Clock throttling is initiated when the ICH4 asserts the STPCLK signal. The
processor performs a stop-gra nt cycle, stops executing instruct i ons (si m il ar to the
ACPI C2 state) and remains in this state until STPCLK goes inactive. Reducing
the CPU clock speed reduces the processor temperature.

This cooling method is rarely enabled, and is typically not noticed by the user.

Passive TC1 Value: [1]

TC1 is Thermal Zone object that contains thermal constant for passive cooling.

Passive TC2 Value: [5]

TC2 is Thermal Zone object that contains thermal constant for passive cooling.

Passive TSP Value: [10]

TSP is a thermal zone object that contains a thermal sampling period for passive
cooling. This objec t eval uates to a t hermal samp ling pe riod ( in te nths o f a sec ond)
and is used by OS to implement the passive cooling equation. The Passive TSP
Value, along with the TC1 and TC2 constants provide the proper hysteresis
required to accomplish an effective passive cooling policy.

Critical Trip Point: [POR]

The Critical Trip Point is the temperature at which the Operating System performs
an orderly, but critical shutdown of the system.

FACP - RTC S4 Flag Value: [Enabled]

FCAP is a description header signature for the Fixed ACPI Description Table
(FCAT). The RTC_S4 is a one-bit flag, that when enabled, indicates that a Real
Time Clock alarm function can wake the system from the S4 (Hibernate) state.

2-16 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Intel Menu

APIC - IO APIC Mode [Disabled]

In addition to the standard Programmable Interrupt Controller, the System Board
ICH4 supports the Advanced Programmable Interrupt Controller (APIC). To use
this feature, set the field to enabled, and reinstall the operating system.

APIC - High Performance Event Timer [Disabled]

This field requires the ICH4M version of the ICH4 to implement. It is not
applicable to the PCWS 2010.

Native IDE Support [Disabled]

This feature is not supported in the PCWS 2010.

APM Control Sub-Menu

APM or Advanced Power Management is a legacy BIOS only power management
scheme that is generally not used. Today, the Advanced Configuration and Power
Interface (ACPI) and Operating System Directed Power Management (OSPM) have
combined to provide a higher level of control than was possible with APM.

Cx States: [Enabled]

To save power in the Working (G0) state, the Operating System can place the
Processor into various low-power states (C1, C2, and C3) during idle times. In
these low power s tates, the CPU d oes not execute instruct ions, and wakes wh en an
interrupt, such as the Operating System’s scheduler timer interrupt occurs. These
states are also available with ACPI.

KSC Thermal Management [Disabled]

Enable or Disable the Keyboard System Controller (KSC). A notebook or laptop
computer may use this feature to manage an event from a peripheral device such
as a docking unit. This feature is not supported on the PCWS 2010.

Video Repost: [Disabled]

When enabled, during resume from A PM Suspend to RAM (STR), the system
performs a Video Repost, and then a VESA Restore. If set to disable d, th e sys te m
performs only the VESA restore.

CK-408 Clock Initialization: [48Mhz]

CK-408 is a reference t o a clock chi p that gen erates an d control s all system cl ocks. On
the PCWS 2010 system board, the cl ock chip is named ICS950812. Thi s field cont rols
the clock in put to SuperI O Number On e.

PC Workstation 2010 Setup Guide 2-17

BIOS Setup Utility

Security Menu

Security Menu

The Security Menu accesses the PCWS 2010 Security features.

Figure 2-5: The Security Menu

FirstWare Authentication Level [High]

Sets the FirstWare Authentication Level.

Supervisor Password Is: [Clear]

Displays the current Supervisor password, if enabled.

User Password Is: [Clear]

Displays the current User password, if enabled.

Set Supervisor Password [Enter]

Pressing [Enter] displays the Set Password dialog box, which requires you to enter,
then confirm the password. Setting a Supervisor password provides full access to the
Setup Util ity menus.

Set User Password [Enter]

Pressing [Enter] displays the Set Password dialog box, which requires you to enter,
then confirm the password. Setting a User password provides limited access to the
Setup Util ity menus.

Diskette Access: [Supervisor]

If enabled, requires a password to boot from or access the floppy diskette.

2-18 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Fixed disk boot sector: [Normal]

Write protects the hard disk boot sector for virus protections. If set to [Write Protect],
a password is required to fo rmat or FDISK the hard disk.

Virus check reminder: [Disabled]

Settings are [Enabled] or [Disabled]. If enabled, a message is displayed during POST
asking if the system has been scanned for boot sector viruses and requires a (Y)es or
(N)o response. The ‘Boot-time Diagnostic Screen’ field in the Advanced menu must
be set to [Enabled], to display the reminder and a USB Keyb oard must be installed i n
order to respond. The reminder ca n be set to display daily, weekly , or monthly . Weekly
displays the message on the first boot after Sunday, and the Monthly setting displays
the message on the first boot of the month.

System backup reminder: [Disabled]

Settings are [Enabled] or [Disabled]. If enabled, a message is displayed during POST
asking if the system hard disk has been backed up and requires a (Y)es or (N)o
response. The ‘Boot-time Diagnostic Screen’ field in the Advanced menu must be set
to [Enable d], to display the reminder and a USB Keyboard must be installed in order
to respond. The reminder can be set to display daily, weekly, or monthly. The Daily
setting dis plays the reminder at the first boot of the day, Weekly displays on the first
boot after Sunday, and the Monthly setting on the first boot of the month.

Password on boot: [Disabled]

When [Enabled], a password is required to start the boot process. To enable this
feature, you must set a supervisor password as described above.

PC Workstation 2010 Setup Guide 2-19

BIOS Setup Utility

Power

Power

This menu provides access to the BIOS power saving features. However, the primary
feature of this menu contains a setting that determines how the unit recovers from an
AC power fa ilure.

The BIOS Power savings are disabled by default. Instead, the power management
features of the PCWS 2010 are controlled either by the BIOS at the hardware level
(e.g., Intel Speed Step, or ICH4 STPCLK Clock Throttling), or by the operating
system in conjunction with ACPI (Advanced Configuration and Power Interface
Specification). ACPI is the key element in Operating System Directed Power
Management (OSPM).

Power Savings: [Disabled]

When set to [ Disabled], t he BIOS power manageme nt features R esume On Time,
Resume Time, and Resume on Modem Ring are disabled. The selections are:

[Disabled] - Turns off all power management features. This setting is
recommended.

[Maximum Performance] - This selection conserves less power, but allows the
workstation to return to an operational state in the least amount of time.

[Maximum Power Savings] - This selection provides the greatest amount of
power savings but the workstation will take longer to return to an operational
state.

[Customized] - Allows the user to define the Standby Timeout and Auto Suspend
Timeout intervals. When Customized is selected, you must enter timeout values
for the fields listed below.

Resume On Time: [Off]

This select ion can wake the system a t a specific time of day. The available selections
are [Off] and [On]. When [On], the wake up time is specified in the Resume Time:
field, below.

Resume Time: [00:00:00]

Then the Resume On Time field is enabled, enter the time when the workstation
should resume operation in 24 hour format.

Resume On Modem Ring: [Off]

When set to [Enabled], an external modem can power up the workstation from the
Suspend state when it receives a call.

The following selections det ermine how the PCWS 2010 responds to th e user pressing
the power button, and how the unit recovers from an AC power failure.

2-20 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Power

Power Button Function: [Sleep]

When the PCWS 2010 is on and the operating system is running, this selection
determines how the unit responds when the power button is pressed. The selections
are [Power Off] and [Sleep]. However this BIOS selection is superseded by a
corresponding set ting in the Power Opti ons Properti es section of the W indows Contr ol
Panel. The Windows XP image is configured to prompt the user when the power
button is pressed.

The default setting of [Sleep ] cause s th e workst ation to enter the sl eep mode when the
power button is pressed. Pressing the power button again wakes the PCWS 2010.

When the [Power Off] setting is enabled, pressing the power button while the unit is
on causes it to enter the Soft Off power state. Pressing the power button again causes
the unit start.

Suspend Mode: [Suspend]

This field allows you to select one of two suspend or power saving modes. The
selections are [Suspend] and [Save to Disk]. This setting is superseded by a
corresponding set ting in the Power Opti ons Properti es section of the W indows Contr ol
Panel.

When [Suspend] is enabled, the PCWS 2010 saves the system context to RAM and
enters a low power mode. This mode saves a minimal amount of energy, but allows
the system to quickly return to a usable state.

When [Save to Disk] is enab led, the PCWS 2010 saves the sy st em cont ext to t he ha rd
disk and powers off. This sel ec ti on sav es the grea test amount of power , but re qui res a
longer time to recover since a complete restart is required. In Windows XP
Professional, this feature is referred to as Hibernate.

Note:

MICROS POS Applications do not support the Windows
Hibernate suspend mode.

After Power Failure: [Last State]

This selection determines how the PCWS 2010 recovers from power failures. The
selections are [Stay Off], [Last State], and [Power On].

The default setting of Last S tate cau ses the workstati on to return to the pre vious power
state before power failed. For example, if the workstation is on w hen power fails, it
restarts when power returns. If the unit was off when power failed, it stays off when
power returns.

The [Stay Off] setting requires the user to press the power button to restart the
workstation after a power failure.

The [Power On] setting causes the unit to automatically power-on when AC power is
connected to the unit.

PC Workstation 2010 Setup Guide 2-21

BIOS Setup Utility

Boot Menu

Boot Menu

The PCWS 2010 is capable of booting from IDE or USB devices, or the 10/100
Ethernet port. Figure 2-6 shows an example of the Boot screen.

Figure 2-6: PCWS 2010 Boot Order Screen

The boot screen is divided into two sections: The upper section, the ‘Boot Priority
Order’ lists devices that will be checked for a bootable partition, in the order shown,
starting with Number 1. Figure 2-6 shows the default boot order, starting with a USB
Floppy Drive, up to thre e I DE devi ce s, t he n et wo rk boot age nt , and two t ype s of USB
devices.

In the configuration shown above, the PCWS 2010 will boot from IDE Hard Disk 0.
Note that when an IDE or U SB device is physically in stalled and detected by the
BIOS, the model number, ST94011A in this example, appears to the right of the entry.
The (PM) designation indicates the drive jumper is set to ‘Master.’ If model number
information does not appear to the right of any device field, this means the BIOS did
not detect it.

Even though the USB FDC is first i n the boot order, i t i s byp assed when not installed,
or if a diskette is not inserted in the unit. If a USB Floppy Drive were installed, it’s
model number will be displayed.

After making changes to the boot order , pre ss [ F10] , then [Yes] to save and restart the
workstation.

2-22 PC Workstation 2010 Setup Guide

BIOS Setup Utility

Boot Menu

Booting from the Network

If no bootable I DE de vices are found, item n umber 5, the ‘I ntel Boot Ag ent ( IBA) FE’
network boot agent attempts a network boot. Note: Pressing [F12] at the Blue

splash screen bypasses all de vi ces in the boo t o rder and a ttempts a networ k
boot.

Booting from the USB Disk On Chip or Other USB Device

USB devices must be promoted or moved in front of the Intel Boot Agent (IBA) and
or any IDE device with a bootable partition.

Do this by using the up-arrow or down-arrow key to select the device, then use the
[Shift]-[+] key comb ina ti on to move t he device in front of other devices as necessary.
Figure 2-7 shown an example of this.

Figure 2-7: Boot ing from a USB Device

After using a USB CDROM to install an operating system on a hard disk, it must be
demoted in the b oot or der behind the IDE ha rd disk. Do this by scrolling to t he device
and pressing the [-] key until the hard disk is in front of the USB device.

Booting from a Compact Flash Card

If a Compact Flash Card is installed, it appears on IDE 2. To boot from this device,
promote it in front of the other IDE devices as shown in the Figure below.

Figure 2-8: Booting from a CF Card

PC Workstation 2010 Setup Guide 2-23

BIOS Setup Utility

Boot Menu

T o boot from an IDE hard disk, scroll to the CF card selection and press [-] to move it
the device lower in the boot order.

Booting from the Primary Slave Hard Disk

Figure 2-9 shows an example of two identical 40 GB hard drives installed. The
Primary Master (PM) and Primary Slave (PS) designations correspond to the
master/slave jumper configurations on the hard disk.

Figure 2-9: Dual Hard Disk Configuration

The BIOS is capable of booting from either hard disk as required, if an operating
system is installed. Simply select the Primary Slave device and promote it in front of
the Primar y Master, then save and exit the BIOS Setup Utility.

2-24 PC Workstation 2010 Setup Guide

Exit Menu

When you have made all of your selections from the various menus within the Setup
Utility, you must save your changes and exit. Selecting EXIT from the Menu Bar
selects the EXIT menu.

Exit Saving Changes

After making changes to BIOS setti ngs , use thi s se lection to ensure those change s are
saved in CMOS RAM. CMOS RAM is a type of non-volatile RAM whose content is
protected by the Lithium coin cell.

When you select this option, a confirmation is requested. Press [Enter] to save
changes to CMOS RAM, exit CMOS Setup, and restart the workstation.

You may also press [F10], the n [ Ent er ] from any menu to save changes and reboot the
workstation.

Exit Discarding Changes

Use this option only if you do not want to save any of the changes to CMOS settings.
If you have made changes to any fields other than the system time, date, and
password, a warning box appears. Select [No] to exit discard changes and restart the
workstation. Changes to the system time, date, and password fields are retained.

BIOS Setup Utility

Exit Menu

Load Setup Defaults

This option allows you to load default values into all BIOS Setup fields. When this
option is selected, or the [F9] key p r essed, conf irmation is requested. Press [Enter ] to
load the def ault values. The ‘Exit Sa ving Change s’ field is highlighted. Press [Enter]
to save changes to CMOS memory and restart the workstation.

Discard Changes

This option allows you to discard any selections you have made, and restore the
previous values. When you select this option, a confirmation is requested. Select
[Enter] to discard any settings you have changed, but not restart the workstation.

Save Changes

This option allows you to save your current selections without exiting the Setup
Utility, allowing you to return to other menus and make cha nges. When you select this
option, a confirmation is requested. Select [Yes] to save any changes to CMOS RAM.

PC Workstation 2010 Setup Guide 2-25

BIOS Setup Utility

Exit Menu

2-26 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware
Configuration

This chapter is your guide to disassembling the workstation, identifying the major
components, and installing optional features.

In this chapter

Disassembling the PCWS 2010....................................................................3-2

What’s Inside?.............................................................................................. 3-7

Installing the Rear 2x20 VFD Customer Display......................................3-16

Remove/Replace Power Supply.................................................................3-18

Remove/Replace the Hard Disk(s) ............................................................ 3-19

Remove/Replace DIMMs.......................................................................... 3-22

Remove/Replace the System Processor..................................................... 3-26

Installing the Modem Card........................................................................ 3-30

Installing the 802.11b/g/a Wireless Card...................................................3-32

Installing a uDiskOnChip.......................................................................... 3-35

External USB Connectors.......................................................................... 3-37

Re-assembling the PCWS 2010................................................................. 3 -38

Chapter 3

PC Workstation 2010 Setup Guide 3-1

PCWS 2010 Hardware Configuration

Disassembling the PCWS 2010

Disassembling the PCWS 2010

The following procedure describes how to disassemble a complete workstation in
order to access the system unit components.

1. Tilt the head back and remove the MCR Cover Thumbscrews. Figure 3-1

Figure 3-1: Removing the MCR Cover Thumbscrews

2. Figure 3-2 shows how to release the MCR Cover. Place yourself directly in front

of the unit, reach under the chassis, and press the clips. Remove the cover only a
few inches, then remove the MCR modular connector from the front panel.

Figure 3-2: Removing the PCWS 2010 MCR Cover

3. Remove the AC power cable from the power supply.

4. Remove the LCD Cable from the front panel. Turn the screws counterclockwise.

3-2 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

Disassembling the PCWS 2010

5. Remove the LCD/Touchscreen Head.

❏ To remove the 12.1” LCD/Touchscreen Head, continue with Step 6.
❏ T o remov e the 15” LCD/Touchscreen Head while attached to the pla stic base,

proceed to page 3-5.

Removing the 12.1” LCD/Touchscreen Head

6. Rotate the LCD head to the position shown in Figure 3-3, and remove the

thumbscrews.

Figure 3-3: Removing the 12.1” LCD/Touchscreen Head

7. Lift the 12.1 LCD/Touchscreen head up about 1 or 2 inches then it pull forwar d to

remove it from the Pedestal.

8. Proceed to page 6 to remove the chassis cover.

PC Workstation 2010 Setup Guide 3-3

PCWS 2010 Hardware Configuration

Disassembling the PCWS 2010

9. Remove the two thumbscrews that fasten the system unit cover to the chassis by

turning them in the direction shown in Figure 3-4, below.

Figure 3-4: Remove the System Unit Cover Thumbscrews

10. Remove the system unit cover. Lift the front of the cover from the chassis and

power supply, then slide it towards rear as shown in Figure 3-5

Figure 3-5: Removing the System Unit Cover

3-4 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

Disassembling the PCWS 2010

Removing the 15” LCD/Touchscreen Head

The 15” LCD/Touchscreen Head assembly is not mounted to the pedestal with
thumbscrews. A procedure for removing the 15” LCD/Touchscreen head is provided
below.

11. Refer to Figure 3-4 on page 3-4 and remove the System Unit thumbscrews.

12. Remove the system unit base plastic with the 15” LCD/Touchscreen head

attached.

13. Place the 15” LCD/Touchscreen and pedestal assembly face down on a protected

work surface.

14. To remove the 15” LCD/Touchscreen Head from the pedestal, refer to Figure 3-6

to remove the plastic cover. Remove the four screws that fasten the 15” LCD
Head to the backing plate.

Figure 3-6: Removing the 15” LCD/Touchscreen Head from the Pedestal

PC Workstation 2010 Setup Guide 3-5

PCWS 2010 Hardware Configuration

Disassembling the PCWS 2010

Removing the Chassis Cover

CAUTION

To avoid deforming the clips that hold the cover in place,
follow the instructions below.

15. Remove the System Unit chassis cover. Note the pair of clips on the right side of

the chassis . To remove a la tch, push on the upper section while at the same tim e,
lifting the l ower section.

Figure 3-7: Removing the System Unit Cover Latches

16. Open the cover , pl acing it to the left of the chassi s. Figure 3-8 points out t he major

components, described in greater detail in the following pages.

Figure 3-8: PCWS 2010 - Chassis Cover Open

3-6 PC Workstation 2010 Setup Guide

What’s Inside?

The following pa ges p rovide a brief ov ervie w of the s ystem board de vices, conne cto rs
and jumpers.

System Board Devi ces

Figure 3-9 points out the major components on the PCWS 2010 System Board. Each
device is de scribed in greater detail in the following pages.

PCWS 2010 Hardware Configuration

What’s Inside?

Figure 3-9: 2010 System Board Revision E and F - Major Components

PC Workstation 2010 Setup Guide 3-7

PCWS 2010 Hardware Configuration

What’s Inside?

PCWS 2010 System Board Architecture

Figure 3-10 shows a block diagram of the PCWS 2010 system board, including the
Intel chipset and most peripheral devices.

The three devices comprising the chipset are interconnected via the Hub Interface, a
private 66MHz PCI-like interface between the GMCH and the ICH4 and between the
ICH4 and Firmware Hub.

Figure 3-10: 2010 System Board Block Diagram

3-8 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

What’s Inside?

U48 - Processor Socket

The PCWS 2010 System Board is equipped with a surface mount 479-pin Micro Flip
Chip Pin Grid Array (FCPGA) Processor Socket.

The socket is capable of supporting both the Intel
130nm process technology and Intel

©

Pentium M Processor on the 90nm process

technology. In addition, the socket supports the Intel

©

Pentium M Processor on the

©

Celeron M on the 130nm and
90nm processor technologi es, inc luding the S t andard Voltage, Low Voltage, an d Ultra
Low Voltage variations.

Processors currently approved for use in the PCWS 2010 can be found on page 3-26.
These processors are based on the 478-pin micro FCPGA (Flip Chip Pin Grid Array)
package. Why install a 478-pin processor in a 479-pin socket? The processor and
socket pins are configured to prevent one from installing the Intel Pentium 4 desktop
processor in a Intel Pentium or Celeron (M)obile socket and vice-versa.

©

Intel

Chipset

The PCWS 2010 system board is based on the Intel i855GME chipset, consisting of
three devices. These are the 82855GME Graphics and Memory Controller Hub
(GMCH), 82801DB I/O Controller Hub (ICH4), and the Firmware Hub (FWH).

A brief description of each chip follows.

U37 - 82855GME Graphics and Memory Controller Hub

o Processor/Host Bus Support:

o Pin and specification compatible with the Intel

and Intel

o Memory Syst em Interface:

o 400 Mhz Front Side Bus
o Supports 128-Mbit, 256-Mbit, and 512-Mbit technologies, max of 2 GB.

o Internal Graphics Features:

o Integrated 2D and 3D Graphics Controller
o Analog CRT Output
o Dedicated Local Flat Panel Output
o MPEG2 and DVD Video Stream Decoder
o Up to 64MB of dynamic video memory allocation (32M per display).

o Hub Interface to ICH4:

o 266-MB/sec point-to-point Hub Interface to ICH4.
o 66-MHz base clock.

o Power and Thermal Power Management Features:

o ACPI 1.0b and 2.0 support

©

Celeron M Processor.

©

Pentium M processor

o APM Rev 1.2 compliant
o PCI Power Management Rev 1.0
o PC’99, Rev 1.0, PC’99A, and PC’01, Rev 1.0

PC Workstation 2010 Setup Guide 3-9

PCWS 2010 Hardware Configuration

What’s Inside?

o ACPI S0, S1-M, S3, S4, S5, C0, C1, and C2 power states
o Internal G r aphics adap ter supports D0, D1, D3
o Optimized clock gating for 3D and Display Engines
o Enhanced Intel SpeedStep

M 745 processor)

o Flat Panel Power Sequencing
o The Intel 855GME reduces I/O power dynamically by disabling sense

amps on the input buffers, as well as tri-stating the output buffers when
possible

o 732-Pin Micro FCBGA package.

U34 - 82801DB ICH4 I/O Controller Hub

The bulk of the PC platform IO components are loca ted on this de vice. Major
components include:

o PCI Local Bus Specification, Revision 2.2-compliant with support for

33-Mhz PCI operations and up to 6 PCI devices

©

technology (available with the Intel Pentium

o IDE Controller supports Ultra ATA 100/66/33
o USB host interface with support for 6 USB 2.0 ports
o Audio Codec ‘97, Revision 2.3 specification complaint
o Low Pin Count (LPC) Interface to Super IO Devices
o Integrated LAN controller
o System Management Bus (S MBus) Specification Version 2.0 co mplaint with

support for I

o Real Time Clock
o Interrupt Controller
o Hub Based Interface to Firmware Hub
o 421-Pin BGA package
o +3.3V operation with +5.0V tolerant buffers for IDE and PCI signals.

2

C devices

U39 - SST49LF008A 64M Firmware Hub

The SST49LF008A device is compatible with the Intel 82802 Firmware Hub
family. Memory Read and Memory Write cycles conform to the Intel FMW
propriety protocol. It stores the T rusted Core System BIOS, video BIOS, and Intel
Network Boot Agent.

The Firmware Hub replaces the traditional Flash EPROM located on the legacy
ISA Bus.

CN15, CN16 - DIMM Sockets

The PCWS 2010 system board includes a pair of Dual In Line Memory Module
(DIMM) sockets, labeled CN15 and CN16. The maximum capacity of each socket is
1GB, providing a total capacity of 2GB. See Chapter 3 for approved devices.

3-10 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

What’s Inside?

U7 - Silicon Image Panel Link Transmitter

This device converts 6-bit RGB pixel and clock signals from the GMCH into Time
Multiplexed Differential Signaling (T.M.D.S.). A Panel Link Receiver in the 12.1” or
15” LCD/Touchscreen Head converts T.M.D.S. signals back into the 6-bit RGB
format compatible with the TFT LCD. U7 drives the front IO panel DVI connector,
CN3B. This connector is compatible with the DVI connector on the PCWS Eclipse.

U35 - Super I/O #1

This device is attached to the ICH4 through the Low Pin Count (LPC) interface. It
performs the following functions on the 2010 System Board.

• COM1 is routed to front panel DB9 connector CN4.

• COM2 is internally routed to CN3, the front panel DVI connector to support the

touchscreen interface

• COM3 is routed to front panel 8-pin modular connector CN5 to support the Mag

Stripe Reader

• COM5 is routed to front panel 8-pin modular connector CN7. (No Assignment).

U125 - Super I/O #2

This device is attached to the ICH4 through the Low Pin Count (LPC) interface. It
performs the following functions on the 2010 System Board.

• COM6 - Front panel DB9 COM port.

• COM7 - Front panel DB9 COM port.

• PS/2 Keyboard and Mouse Controller. A PS/2 header is installed on the System

Board. (Front panel PS/2 connectors are not available)

• System Board Hardware Monitor. The hardware monitor status is available in the

BIOS, and possibly through the PCWS 2010 Diag Utility. The hardware monitor
is available in BIOS Setup Utility by selecting Advanced - Hardware Monitor and
provides the following information:

o Power Supply Voltages
o Processor Core Temperature
o Processor Fan Speed
o Hard Disk 1 and 2 Internal Temperature
o System Temperature (from TM1, System Board Thermistor - see Figure 3-12)

U31 - Micros USB Legacy Controller (MULE) Controller

U31 is a CY7C64713 USB Peripheral Controller from Cypress Semiconductor. The
device integrates a USB Transceiver, Serial Interface Engine (SIE), enhanced 8051
microcontroller, and programmable I/O pins.

U31, in combination with the Oper ating Syst em drive r software and custom fi rmware,
provides the following MICROS legacy peripheral support.

PC Workstation 2010 Setup Guide 3-11

PCWS 2010 Hardware Configuration

What’s Inside?

• COM4 - Front I/O panel 8-pi n modular connecto r CN7. Combined RS422/ RS232
interface

• Micros Cash Drawer Interface (2), with standard 4-pin DIN connectors

• Pole LCD or VFD Customer Display /w 4-Pin Mini DIN Connector.

U13 - DA82562ET 10/100 Ethernet Controller

The Intel 82562ET is a highly-integrated Platform LAN Connect (PLC) device that
combines 10BASE-T and 100BASE-TX physical layer interfaces (PHY). The 82562
supports a single interface compliant with the IEEE 802.3 standard.

Features include:

• IEEE 802.3 10BASE-T/100BASE-TX compliant physical layer interface (PHY)

• IEEE 802.3u Auto-Negotiation Support

• Interface to MAC layer controller in the ICH4

• 10BASE-T auto-polarity support

• Advanced Configuration and Power Management (ACPI)

• Operating System Directed Power Management (OSPM)

• Wake on LAN support

• Automatically detects when network cable is not connected

• Status LED support.

U12 - AL203E Audio System

The Intel ICH4 supports the Audio Codec ‘97, Rev 2.3, digital audio component
specification. The specification consists of a 2 device audio solution comprised of a
digital component, (the ICH4) and a high quality analog component (the Realtek
AL203E). Features include:

• Meets performance requirements for Microsoft WHQL/WLP 2.0 audio
requirements

• 20-bit DAC and 18-bit ADC resolution

• Direct Sound 3D™ comp at ibl e

• EAX™ 1.0 & 2.0 compatible

•A3D™ compatible

•I3DL2 compatible

• HRTF 3D Positional Audio.

The PCWS 2010 IO panel includes the following audio connectors.

• Stereo Line Out - to drive external, powered speakers

3-12 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

What’s Inside?

• Speaker L, Speaker R - to drive the internal speakers mounted to the left and right
sides of the IO panel tray

• Microphone Input Jack.

U48 - uDiskOnChip (uDOC)

U48 is a system board USB header that accepts the M-Systems USB Disk On Chip.
(uDOC). The device is housed on a small circuit board that mounts horizontally to a
2x5 header.

Currently, no PCWS 2010 configurations have been defined for the USB Disk On
Chip.

Primary Features:

• Sizes range between 64M and 2GB

• Bootable USB mass storage device

• Exceptional USB 2.0 read, write, and program performance

• Disk emulation through built-in TrueFFS technology

• High Data Reliability

• Horizontal alignment with 2x5 connector.

PC Workstation 2010 Setup Guide 3-13

PCWS 2010 Hardware Configuration

What’s Inside?

System Board Connectors

Figure 3-11, below displays the PCWS 2010 System Board connectors.

Figure 3-11: 2010 System Board Revision E and F - Connectors

Procedures for removing and replacing internal components can be found in the
remaining pages.

3-14 PC Workstation 2010 Setup Guide

System Board Jumpers and LEDs

Figure 3-12 displays the 2010 System Board Jumpers and LEDs.

PCWS 2010 Hardware Configuration

What’s Inside?

Figure 3-12: 2010 System Board Revision E and F - Jumpers, LEDs, and Temperature Sensor

J3, shown on the left side of Figu re 3-12 determi nes the cash dra wer sole noid vol tage.
The default setting of +12V supports MICROS Cash Drawers. To use cash drawers
with +24V solenoids, move the jumper to pins 1-2.

J5 clears the CMOS memory. Disconnect the AC power cable and move the jumper
from pins 1-2 to pins 3-2 for one or two seconds, then move the jumper back to pins
1-2. Connect the AC pow er cord and restart the un i t to clear the CMOS settings.

Figure 3-13: J3 and J5 Configuration

PC Workstation 2010 Setup Guide 3-15

PCWS 2010 Hardware Configuration

Installing the Rear 2x20 VFD Customer Display

Installing the Rear 2x20 VFD Customer Display

This procedure describes how to remove and replace the rear 2x20 VFD customer
display. This display attaches to the rear of the PCWS 2010 chassis.

1. Refer to page 3-2 to disassemble the workstation if you have not done so already.

o The Customer Display Interface cable is factory installed in the PCWS 2010

chassis.

2. The pre-installed cable projects from a rectangular hole in the rear of the chassis.

Remove the tape from the cable and or ien t the connector as shown in Figure 3-14
when you attach it to the display board connector.

Figure 3-14: The Customer Display Interface Cable

3. Position the VFD customer d isplay near the cha ssis and atta ch the connector to the

customer display board.

4. Insert the customer display and bracket into the chassis slots as shown in Figure

3-15.

Figure 3-15: Inserting the Customer Display Bracket into the Chassis

3-16 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

Installing the Rear 2x20 VFD Customer Display

5. Rotate the customer display bracket towards the chassis unti l it snaps into place.
Figure 3-16. You may have to squeeze the top of the bracket to line it up with the
holes in the top of the chassis.

Figure 3-16: Attaching the Customer Display Bracket to the Chassis

6. To remove the Customer Display bracket from the chassis, refer to Figure 3-17.
Push on the bracket at the points indicated to release it from the chassis. Rotate the
bracket away from the chassis, then lift up slightly.

Figure 3-17: Removing the Customer Display Bracket

7. To close the System Unit cover, see page 3-38.

PC Workstation 2010 Setup Guide 3-17

PCWS 2010 Hardware Configuration

Remove/Replace Power Supply

Remove/Replace Power Supply

STATIC SENSITIVE DEVICES

Always follow ESD procedures when replacing the power
supply.

1. Refer to page 3-2 to remove the cover if you have not done so already.

2. Refer to Figure 3- 18 a nd remove the ATX Power connector from CN1 7, t he 2- pin

connector from J3, and the in-line printer power cable.

Figure 3-18: Removing the Power Supply Connectors

3. T o remove the powe r supply assembly f rom the she et metal cover , r emove the t wo

screws from the right side of the assembly.

4. When installing a power supply, be sure to feed the cables through the cut-out in

the sheet metal cover. Fasten the power supply assembly to the sheet metal cover.

5. Reconnect the ATX power connector to system board connector CN17, the two

conductor connector to J3, and longer two-conductor connector to the +24V
printer power cable.

6. To close the cover, see page 3-38.

3-18 PC Workstation 2010 Setup Guide

Remove/Replace the Hard Disk(s)

This procedure describes how to remove and replace the PCWS 2010 Hard Disk
Bracket.

STATIC SENSITIVE DEVICES

Always follow ESD procedures when handling a hard disk.

Remove/Replace the Primary Hard Disk

Most PCWS 2010 configurations includes a single 2.5” Hard Disk. The following
procedure describes how to remove this drive.

1. Refer to page 3-2 to disassemble the System Unit if you have not done so already.

2. Refer to Figure 3-19 and remove the thumbscrew that holds the hard disk bracket

in place.

PCWS 2010 Hardware Configuration

Remove/Replace the Hard Disk(s)

3. Gently remove the ribbon cable from the system board, then remove the
drive/bracket assembly from the workstation.

4. Remove the cable from the drive, then remove the four screws that hold the drive
to the brack et.

PC Workstation 2010 Setup Guide 3-19

Figure 3-19: Removing the Hard Disk and Cable

CAUTION

When removing the interface cable from the drive or system
board, take care not to twist or bend it. Doing so can bend the
pins in the drive or system board connector.

PCWS 2010 Hardware Configuration

Remove/Replace the Hard Disk(s)

5. Install a new drive in the upper drive slot and fasten to the bracket with four

screws.

6. Attach the data cable to drive as shown in Figure 3-20.

Figure 3-20: Installing the Hard Drive Data Cable

7. Fit the bracket into place and connect the data cable to CN11.

8. Install the screw or thumbscrew that attaches the hard disk bracket to the ch assis.

Reinstall the ATX power connector on the system board.

9. To close the System Unit cover, see page 3-38.

Installing a Second Hard Disk

The hard disk bracket can accommodate two hard disks. All units ship with a
two-drive interface cable shown above. To add a second hard disk, see the procedure
below.

1. Refer to page 3-2 to disassemble the System Unit if you have not done so already.

2. Remove ATX power connector if n ece ssa ry, then remove the brac ket thumbscrew

as shown in Figure 3-19.
Currently, a single har d disk, configured as ‘master’ is installed in the lower half

of the bracket and attached to the middle connector on the interface cable.

3. Gently remove the ri bbon cable from the system boa rd co nnector, then remove the

drive/bracket assembly from the workstation.

4. Install the second hard disk in the upper secti on of the driv e bracket and connect it

to end of the interface cable as shown in Figure 3-21.

5. Configure the driv e jumpe rs. The i nterf ace c able d oes not support th e cab le se lect

position. Therefore, one drive must be configured as a ‘Master’ and the other

drive must be configured as a ‘Slave.’

3-20 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

Remove/Replace the Hard Disk(s)

o T o boot fro m the o rigin al ha rd disk, confi gure it a s ‘Mast er,’ and the new hard

disk as ‘Slave.’

o To boot from the new hard disk, configure it as ‘Master’ and the origina l di sk

as ‘Slave.’

o The PCWS 2010 BIOS boots to the prim ary master hard disk by default, but is

capable of booting from the slave as well. See Chapter 2 for more
information.

o The drives shown are part of the Seagate Momentu s fami ly of 2.5” Noteboo k

Hard Drives. The Master and Slave jumper configurations are printed on the
drive label. To configure master/slave jumpers on other hard disks , consult the
drive make r’s documentation.

6. Be sure the interface cable is installed as shown in the illustration, with the red
stripe located on the righ t side.

7. Install the Hard Disk Bracket and connect the data cable to CN11.

8. Install the hard d isk bracke t thumbscr ew. Re-connect the ATX power connector , if

powered.

9. To close the System Unit cover, see page 3-38.

PC Workstation 2010 Setup Guide 3-21

Figure 3-21: Installing a Second Hard Disk

PCWS 2010 Hardware Configuration

Remove/Replace DIMMs

Remove/Replace DIMMs

The PCWS 2010 System Board includes a pair of Dual-In-Line-Memory Module
(DIMM) Socket, CN15 and CN16. These sockets accept 184-pin DDR 266 or 333
SDRAM devices in sizes ranging from 256MB to 1GB. The maximum amount of
RAM supported is 2GB (1GB x 2).

The PC100/133 SDR AM DIMMs used by the PCWS Eclipse are not
compatible with the PCWS 2010.

Recommended DIMMs

The table shown in Figure 3-22 shows PCWS 2010 compatible DIMMs that may be
purchased from MICROS. Figure 3-23 lists approved PNY devices.

Size Description MICROS P/N

256MB 184-Pin DDR SDRAM 700502-175
512MB 184-Pin DDR SDRAM 700502-173

1GB 184-Pin DDR ECC SDRAM 700502-174

Figure 3-22: Recommended DIMM Part Numbers

Purchasing DIMMs

The Table shown in Figure 3-23 lists MICROS appr ove d DI MMs for t he PCWS 20 10.

PCWS 2010 Approved DIMM List

256MB 512MB 1GB

PNY 69001860

PNY 69001859 PNY 69001863

Figure 3-23: Approved DIMMs for the PCWS 2010

The Intel 855 Me mory Cont roller Hub (MCH) suppo rt s ECC (Error Correcting Code)
DIMMs. As shown in the upper half of Figure 3-25, the ECC DIMM contain an
addition two memory devices. Normally found in PC servers, ECC is a parity based
scheme for detecting and correcting errors at the bit level. The additional memory
devices store parity bits are used to 1) determine the contents of a given memory
location have not c hanged sinc e it was la st acces sed, and 2 ) reconstruc t the cont ents of
a given memory location should an error occur.

Examples of standard and ECC DIMMs are shown in Figure 3-25.

3-22 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

Remove/Replace DIMMs

PCWS 2010 DIMM Configuration

The T able shown below i ndicates that you can inst all DIMMs i n various combi nations
to achieve the total amount of main memory, displayed in the right column.

NOTE

If you install both ECC and standard DIMMs at the same time,
the system will disable support for ECC and revert to the
standard memory type.

CN15 CN16 Total

256MB -­256MB 256MB 512MB
512MB -­512MB 256MB
512MB 512MB 1GB

1GB -­1GB 256MB
1GB 512MB 1536MB
1GB 1GB

256MB

512MB
768MB

1GB

1280MB

2GB

Figure 3-24: PCWS 2010 System Board DIMM Configuration

Note:

After changing the 2010 memory configuration (by adding or
removing DIMMs), you may notice that upon the first
power-up, the POST appears to tak e longer than be fore. Th is is
due to the BIOS detecting a memory configuration change
causing it to perform a more detailed memory test.

Installing DIMMs

PC Workstation 2010 Setup Guide 3-23

STATIC SENSITIVE DEVICES

Always follow ESD procedures when installing or removing
DIMMs.

PCWS 2010 Hardware Configuration

Remove/Replace DIMMs

Figure 3-25 shows examples of a DDR DIMM with ECC support (top) and without
ECC support (bottom), pointing out the single notch.

Figure 3-25: Example of a ECC DIMM and St andard DIMM

At power-up, the BIOS queries a serial EEPROM located on the DIMM to determine
the device size and optimal memory bus timing parameters.

1. Refer to page 3-2 to disassemble the System Unit if you have not done so already.

2. If you must remove a DIMM to install one of a larger capacity, see Figure 3-28.

3. Figure 3-26 displays the system board DIMM sockets, labeled CN15 and CN16.

Note the retaining clips and slots at each end of the socket. Install multiple
DIMMs in CN15 first, then CN16.

Figure 3-26: PCWS 2010 System Board DIMM Sockets

3-24 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

Remove/Replace DIMMs

4. Make sure each retaining clip is in the open position. F igure 3-27. N ote the
location of the notch on the DIMM and the corresponding land on the socket.
Place the DIMM in the socket. Press down on each end to lock the DIMM in
place.

Figure 3-27: Lining up the DIMM with the Socket

CAUTION:

If you encounter resistance when installing the DIMM, DO
NOT FORCE IT. Damage to the socket could result. Refer to

Figure 3-27 and check the notch on the DIMM socket t o ensure
that you are installing the correct type of device.

Remove a DIMM

1. Rotate each retaining clip away from the DIMM. As you remove each end, the
DIMM will lift out of the socket. Figure 3-28.

2. To close the System Unit cover, see page 3-38.

PC Workstation 2010 Setup Guide 3-25

Figure 3-28: Removing a DIMM

PCWS 2010 Hardware Configuration

Remove/Replace the System Processor

Remove/Replace the System Processor

Intel® Pentium M and Intel® Celeron M Processors

As the PCWS 2010 enters product ion, it will be avai lable with the processor sel ections
shown in Figure 3-29, below. Refer to the PCWS 2010 PMA for specific processor,
memory, and hard disk configurations.

Intel Processor

Celeron M - 320 mFCPGA 1.3Ghz 400Mhz 512Kb
Pentium M - 745 mFCPGA 1.8Ghz 400Mhz 2MB

Package

Type

Core

Speed

FSB

Speed

L2

Cache

Figure 3-29: PCWS 2010 Support ed Processors

Processor Notes:

®

• Currently, only the Intel

Celeron M 320 and the Intel® Pentium M 745 are

approved for use in the PCWS 2010 ac ross i ts stated oper ating t emperatur e ran ge.

• The 855GME chipset front bus speed is 400Mhz. Processors that require a
533Mhz or 800Mhz front side bus are not supported.

• Intel processor numbers are not intended to indicate performance. Instead, they
are used to differentiate features within a processor family, not across different
processor families. See http://www.intel.com/products/processor_number/ for
details

.

Procedure:

1. Refer to page 3-2 to remove the System Unit cover if you have not done so
already.

3-26 PC Workstation 2010 Setup Guide

PCWS 2010 Hardware Configuration

Remove/Replace the System Processor

2. Figure 3-30 shows how the heatsink is attached to the heat sink plate, socket and

system board.

Figure 3-30: 2010 System Board Heatsink Assembly

The heatsink plate attaches to the underside of the system board with four
threaded holes that project through corresponding holes in the system board.
Captive screws on the heatsink attach to the holes in the heatsink plate.

The processor socket uses a standard laptop-style retention mechanism. Instead of
raising and lowering a lever, the socket is unlocked by turning a screw
counterclockwise, or locked by turning the screw clockwise.

3. To remove the heatsink, loosen the four captive screws. Remove the fan power

connector from J8.

o To remove th e fan, remove the two screws that attach it to the heatsink.

PC Workstation 2010 Setup Guide 3-27

PCWS 2010 Hardware Configuration

Remove/Replace the System Processor

4. Figure 3-31. To remove the processor, turn the screw counterclockwise one-half
turn. The socket moves to the unlocked position as indicated by the two arrows.

Figure 3-31: Removing the Processor

5. Carefully remove the processor from the socket. Place the processor in a
protective carrier to prevent bending the pins.

6. Before installing a new processor, make sure the socket remains in the unlocked
position. Refer to Figure 3-32 to ensure Pin-1 (denoted by a triangle symbol) is
oriented as shown.

Figure 3-32: Processor Pin-1 Orientation

o When the socket is open and Pin-1 is oriented properly, the processor should

install without having to apply any force. If resistance is encountered, make
the socket is unlocked, Pin-1 is oriented properly, and that none of the
processor pins are bent.

3-28 PC Workstation 2010 Setup Guide