Micros Systems Eclipse Setup Manual

micros
®
Systems, Inc.
PC Workstation
Eclipse
Setup Guide
Copyright 2001, 2002, 2004 By MICROS Systems, Inc. Columbia, Maryland USA All Rights Reserved
Part Number 100016-113 (4th Edition)
Declarations
Warranties
Trademarks
Although the best efforts are made to ensure that the information contained in this manual is complete and correct, MICROS Systems, Inc. makes no warranty of any kind with regard to this material, inc l uding but not limited to the implied warranties of marketa bility and fitness for a particular purpose . Information in this manual is subject to change without notice . MICROS Systems, Inc. shall not be liable fo r errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
MICROS is a registered trademark of MICROS Systems, Inc Intel, Celeron, Pentium III, and MMX are registered trademarks of Intel
Corporation Microsoft, Windows, Windows 95 Windows 98, Windows NT, Windows Sound
System, and Microsoft SQL Server are trademarks of Microsoft Corporation in the United States of America and in other countries.
Adobe, Photoshop and FrameMaker are either registered trademarks or trademarks of Adobe Systems, Incorporated in the United States of America and/or other countries.
CorelDraw is a registered trademark of the Corel Corporation
Printing History
New editions of this manual incorporate new and changed material since the previous edition. Minor corrections and updates may be incorporated into reprints of the current edition without changing the date or edition number.
1st Edition: May 2001 2nd Edition: September 2001 3rd Edition: March 2002 4th Edition: November 2004
ii
Table of Contents
Declarations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Printing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Preface
Why Read This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Who Should Use This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
How This Manual is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Notation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Document Design and Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
What Is The Eclipse Workstation?
Eclipse System Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Eclipse LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
12.1” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
15” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
The Front Cover and Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Expansion Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
PCMCIA CardBus Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Digital Visual Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Disk-On-Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Diagnostics Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
PCWS API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Care and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Foreign Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Transporting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Cleaning The Eclipse Touchscreen and Cabinet . . . . . . . . . . . . . . . . . 1-12
LCD/Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
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Table of Contents
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
The I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
P13 - Mic In - Line Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
The Modular Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Internal Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
RS232 Serial, DB9 Connector (COM1) . . . . . . . . . . . . . . . . . . . . . . . 1-16
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Digital Visual Interface (DVI) Connector . . . . . . . . . . . . . . . . . . . . . . 1-16
Cash Drawers 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Remote Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
+24V Printer Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Auxiliary Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Connecting Peripherals to the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
USB Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
USB Floppy Diskette Drive Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Setting the USB Floppy Disk Drive to Boot the Workstation . . . . . . . 1-19
Connecting the Eclipse to a LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Operating the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Turning the Workstation On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Calibrating the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Using the 15” LCD/Touchscreen Head Controls . . . . . . . . . . . . . . . . 1-24
iv
BIOS Setup Utility
Starting the Phoenix Setup Utility/Checking the MICROS BIOS Version . 2-2
Requirements: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Keys Used During Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
System Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
System Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Legacy Diskette A: [Disabled] (BIOS Version 1.00.20 or later) . . . . . . 2-4
Primary Master [Displays Hard Disk Size in MB if Installed] . . . . . . . 2-4
Primary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Secondary Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Secondary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
PC Beep Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Table Of Contents
After Power Failure (BIOS Version 1.00.20 or later) . . . . . . . . . . . . . . 2-6
LAN Boot Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Installed O/S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Reset Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
PS/2 Mouse (BIOS Version 1.00.20 or later) . . . . . . . . . . . . . . . . . . . . . 2-8
IO Device Configuration -> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Local Bus IDE Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Advanced Chipset Control -> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Power Savings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Resume On Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Resume Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Resume On Modem Ring:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Exit Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Exit Discarding Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Load Setup Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Discard Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Save Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
PCWS Eclipse Hardware Configuration
Disassembling the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
What’s Inside? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
System Board Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
STK3 - Socket 370 Processor Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Intel© i810 Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
DIMM Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Silicon Image Panel Link Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Altera POS and IO Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
IT8702F-A Super IO Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Texas Instruments PC1211 PCMCIA Controller . . . . . . . . . . . . . . . . . 3-12
Realtek RTL8139B 10/100 Ethernet Controller . . . . . . . . . . . . . . . . . . 3-12
IT8888F PCI-to-ISA Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
AC97 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Remove/Replace the Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Remove/Replace Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Remove/Replace the Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Remove/Replace DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Recommended DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
v
Table of Contents
Purchasing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Configuring DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Remove a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Remove/Replace the System Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
The Celeron vs. the Pentium III Processor . . . . . . . . . . . . . . . . . . . . . 3-24
Installing a PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Installing a Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Re-assembling the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Eclipse LCD/Touchscreen Head Configuration
Disassembling the LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Removing the Rear Cover and Interface Board Shield. . . . . . . . . . . . . . 4-2
The LCD/Touchscreen Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
LCD/Touchscreen Board -001 TFT LCD - MicroTouch TSC) . . . . . . . 4-5
LCD/Touchscreen Board -001 - Connectors and Jumpers . . . . . . . . . . 4-6
LCD/Touchscreen Board -002 (DSTN LCD - MicroTouch TSC) . . . . 4-7
LCD/Touchscreen Board -002 - Connectors and Jumpers. . . . . . . . . . . 4-8
LCD/Touchscreen Board -003 (TFT LCD - Hampshire TSC) . . . . . . . 4-9
LCD/Touchscreen Board -003 - Connectors and Jumpers . . . . . . . . . 4-10
LCD Interface Description (-001, -002 ad -003 Boards) . . . . . . . . . . . . . . 4-11
LCD Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Touchscreen Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
-001 and -002 LCD/Touchscreen Interface Boards . . . . . . . . . . . . . . . 4-12
Touchscreen Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
-003 LCD/Touchscreen Interface Board . . . . . . . . . . . . . . . . . . . . . . . 4-13
LCD Backlight Inverter/On Board Voltage Regulators . . . . . . . . . . . . . . . 4-14
+3.3V and +5.0V On-Board Regulators . . . . . . . . . . . . . . . . . . . . . . . 4-15
Installing the Interface Board Shield and Back Cover . . . . . . . . . . . . . . . 4-16
PCWS Eclipse Diagnostics
Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
FD (Full Duplex), Link, and Network Active . . . . . . . . . . . . . . . . . . . . 5-5
Disk LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
POST Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Equipment Dimensions
PCWS Eclipse Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
PCWS Eclipse Workstation with 15” LCD/Touchscreen Head . . . . . . . . . A-3
PCWS Remote Pole Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Cash Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
vi
Table Of Contents
Cash Drawer, Low Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6
Connector and Cable Diagrams
Front Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Modular Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
LCC/IDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
LCC(-) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3
Modular COM Ports 2, 3, 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
10/100 Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4
RS232 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5
Digital Visual Interface (DVI) Connector . . . . . . . . . . . . . . . . . . . . . . .B-6
Parallel Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7
Cash Drawer 1 and 2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
PS2 Mouse/Keyboard Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8
Remote Customer Display Connector . . . . . . . . . . . . . . . . . . . . . . . . . .B-9
Front Panel Power Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-9
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10
ATX Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10
Power Switch Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-11
Hook-up Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12
LCC/RS232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12
COM5 and COM6 Modular Connectors. . . . . . . . . . . . . . . . . . . . . . . .B-13
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-14
Cross-over Pinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-15
8-Pin to 6-Pin Hook-up RS422 Cable (300319-001) . . . . . . . . . . . . . .B-16
Cash Drawer Extension Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-17
vii
Table of Contents
viii
Preface
In this preface, you’ll find information about this manual. Refer to the preface if you have questions about the organization, conventions, or contents of this manual.
In this section
Why Read This Manual?.......................... .. .. ....................... ......... x
How This Man ua l Is Organized ........ ................ ............... ..........xi
Notation Conventions ................................................................xii
PCWS Eclipse Setup Guide ix
Preface
Why Read This Manual?
Why Read This Manual?
Purpose
This guide is intended for those who will be setting up and installing the PCWS Ultra h ardware and as such is not specific to a particular soft ware application. To use the PCWS with a specific application, consult the Related Manuals section listed below.
Who Should Use This Manual?
This manual is intended for qualified service personnel who have experience with upgrading and configuration of personal computer based systems.
x PCWS Eclipse Setup Guide
How This Manual is Organized
This manual is divided into five chapters, briefly discussed below. Chapter 1 describes each of the Eclipse components and shows how to
assemble them into a comple te workstation. The chapter also provides specifications, care and handling instructions, and information on how to connect peripherals to the Front I/O Panel.
Chapter 2 describes how to use the Phoenix BIOS Setup Utility to configure the Eclipse hardware.
Chapter 3 covers the Eclipse system unit hardware configuration. Topics include how to remove the cover , iden tify the majo r components, an d how to upgrade or configure such items as the main memory, processor, and hard disk, or to install the optional internal customer display.
Chapter 4 covers the Eclipse LCD\Touchscreen Head configuration. Topics include how to remove the cover, identify individual components, and set configuration jumpers for the LCD panel and touchscreen interface.
Preface
How This Manual is Organized
Chapter 5 provides basic troubleshooting data in the form of BIOS error messages and beep codes.
A Reference section consisting of Equipment Dimensions, FCC/DOC Statement, and Conne ctor/ Cable Diag rams can be found at th e end of this manual.
SHOCK HAZARD
No user serviceable pa rts inside. Refer servicing to qualified personnel.
PCWS Eclipse Setup Guide xi
Preface
Notation Conventions
Notation Conventions
Symbols
NOTE
This symbol brings special attention to a related item.
WARNING
This symbol indicates that specific handling instructions or procedures are required to prevent damage to the hardware or loss of data.
SHOCK HAZARD
This symbol calls attention to a potential hazard that requires correct procedures in order to avoid personal injury.
STATIC SENSITIVE DEVICES
This symbol indicates that specific ESD handling procedures are required.
Document Design and Production
Desktop Publishing: Adobe FrameMaker. Imaging: Nikon Coolpix 990. Image processing: Adobe Photosh op, Paint Shop Pro. Line drawings: Corel Draw!
xii PCWS Eclipse Setup Guide
Chapter 1
What Is The Eclipse Workstation?
In this chapter
The System ...................................................................................................1-2
Features........................................................................................................1-6
Specifications............................................................................................... 1-8
The I/O Panel............................................................................................. 1-14
Connecting Peripherals to the Eclipse....................................................... 1-18
Operating the Eclipse................................................................................. 1-21
PCWS Eclipse Setup Guide 1-1
What Is The Eclipse Workstation?
The System
The System
The following section describes the PCWS Eclipse Workstation and components. The Eclipse will be available with two LCD/Touchscreen Head selections.
Eclipse System Unit
The Eclipse System Uni t, shown in Fig ure 1 -1, con si sts of a plastic co ver a nd pede stal which fits over a metal chassis.
Figure 1-1: The Eclipse System Unit
The system unit contains the power supply, system board, and optionally, a single desktop style IDE hard disk and 2x20 customer display. All input/output connectors are accessible from the front of the unit. See Chapter 3 for more information about hardware configuration.
The AC power switch is located under the system unit on the right side of the workstation.
The integrated power supply replaces the external AC power brick used in previous PCWS models. In addition, a +24V power connector mounted to the front panel allows a single Epson U220 or TMT-88 Roll Printer to be powered from the Eclipse, eliminating a second power brick.
1-2 PCWS Eclipse Setup Guide
Eclipse LCD/Touchscreen Head
The PCWS Eclipse is now available with two display configurations. The standard display is based on a 12.1” TFT LCD Panel, and a new optional display is available, based on a 15” TFT LCD Panel. Each component is detailed below.
The 12.1” LCD/Touchscreen Head
The 12.1” LCD/Touchscreen Head, shown in Figure 1-2, contains an 800x600 TFT LCD panel coupled to a Elo TouchSystems 5-wire resistive touchscreen.
What Is The Eclipse Workstation?
The System
Figure 1-2: The Eclipse 12.1” LCD/Touchscreen Head
The 12.1” LCD/Touchscreen Head is modular, attached to the pedestal with thumbscrews.
The Eclipse front pane l DVI connector supplies all LCD, touchscreen, backlight control and data signals as well as +12V to the LCD/Touchscreen Head. Within the head, a single circuit board controls the LCD, Touchscreen, and Contrast/Backlight interface circuitry.
See Chapter 4 for more information about the 12.1” LCD/Touchscreen head configuration.
PCWS Eclipse Setup Guide 1-3
What Is The Eclipse Workstation?
The System
The 15” LCD/Touchscreen Head
The optional 15” LCD/Touchscreen Head, shown below, contains a 1024x768 TFT LCD Panel coupled to a 5-wire resistive touchscreen.
Figure 1-3: The Eclipse 15” LCD/Touchscreen Head
Due for release in November 2004, the optional 15” LCD/Touchscreen head is a modified version of a retail ELO Touchsystems 15” LCD Monitor/Touchscreen combination. It is fastened directly to the pedestal hinge.
The Eclipse front panel DVI connector supplies all LCD, touchscreen, backlight control and data signals as well as +12V to the LCD/Touchscreen Head. Firmware modifications allow this display to emulate the 12” LCD/Touchscreen at the API level. The POS Application controls the backlight on/off and brightness in the same manner as the 12.1” LCD/Touchscreen head.
The right side of the display housing includes several controls to manipulate the On Screen Display (OSD) function and power on/off button. Refer to page 1-24 for more information.
Internally, the display consists of a Video Inte rface Board, Touchscree n Interface Board, Power Supply Board, a nd Backl ight Inv erter Board along with a 15” TFT LCD Panel and 5-wire resistive touch panel.
1-4 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
The System
The Front Cover and Magnetic Card Reader
Figure 1-4 shows the Fr ont Cove r or MCR Unit incl uding a stand ard 3- track magne tic card reader .
Figure 1-4: The Eclipse Front Cover
The magnetic card reader can be easily removed and replaced in just a few minutes. The entire reader assembly attaches to the Eclipse with a modular connector, further allowing the unit to be quickly and easily replaced.
PCWS Eclipse Setup Guide 1-5
What Is The Eclipse Workstation?
Features
Features
Expansion Capabilities
The Eclipse does not contain ISA or PCI slots. Expansion takes the form of a Type II PCMCIA Cardbus Slot, USB port(s), and three available serial ports.
PCMCIA CardBus Slot
The Eclipse Workstation includes a single Type II 32-bit PCMCIA CardBus Slot. Established in 1995 by the Personal Computer Memory Card International Association (PCMCIA), t he CardBus PC Car d is a 32- bit version o f the ori ginal 16- bit PC Card standard, offering higher levels of performance.
Part of the PC Card family, a CardBus PC Card conforms to an established physical form factor, providing a compact, rugged card that can be inserted completely within its host workstation without any external cabling (except when the card must be attached to a LAN, telephone line, or a wireless antenna).
Digital Visual Interface
Sound
T o dr ive the LCD panel a Digit al Visual Interface (DVI) is emplo yed. Th is hig h speed digital connection replaces the conventional analog RGB interface to CRT monitors. The DVI interface allows the display content to re main in a lossless digital format from the system board graphics controller to the LCD panel. DVI offers the following features:
Display technology independence
Plug and Play. If you swap a DSTN display for a TFT display on the Eclipse, this
will be detected by the Display Data Channel Interface.
Display contrast and backlight control for DSTN panels.
Digital and Analog support through a single connector, using a cable specific to
each application. (Analog cable currently not available). DVI uses a Transition Minimized Differential Signalling (TMDS) protocol and
encoding algorit hm f or t he base electrical interconnection. These signals are routed to the LCD/Touchscreen Head where they are decoded into pixel data compatible with the LCD.
The Intel 810 Chipset supports the Audio Codec ‘97 digital audio component specification which consists of a 2 device audio solution comprised of a digital component, (the ICH) and a high quality analog component (the AD1819A) that includes a Digital To Analog Converter (DAC) and Analog to Digital Converter (ADC), mixer, and IO.
The Eclipse supports the following sound capabilities.
PCI 2.1 bus master interface and AC-link controller
1-6 PCWS Eclipse Setup Guide
Audio playback through internal or external speakers
Audio capture from the microphone input.
Red Book Audio CD
Headset and Speaker phone for DSVD modems
Hardware MIDI synthesis
Sound Max Audio Drivers support the Analog Devices Codec.
Built-in Speakers
The Eclipse includes a pair of water resistant speakers mounted on each side of the front connector panel.
Disk-On-Chip
The Eclipse system board supports the M-Systems Disk On Chip (DOC) device. A Disk On Chip consists of a block of Flash EPROM, residing behind firmware that when supported by the workstation’s BIOS, looks like a bootable or non-bootable removable drive. It can be configured to boot the workstation through CMOS Setup.
The Eclipse w ill ship with a 32-PIN DIP s ocket to allow field installation of the device. Details on installing and configuring the DOC can be found in Chapter 3.
What Is The Eclipse Workstation?
Features
Accessories
The following accessories will be supported for the Eclipse. The External Floppy Diskette used by previous workstation models is not supported.
USB Floppy
USB and Parallel Port CD-ROM Drive
PC Keyboard
Diagnostics Utilities
An updated version of DEMODIAG is supplied on the OS images. It supports all of the Eclipse features including the 3-track card reader.
PCWS API
The PCWS Application Programming Interface (API) is a set of services that resides between application software and the operating system and the unique POS hardware on the system board. This allows POS applications such as 3700 to use a standard set of API calls to access such POS features as LCD contrast, reading magnetic stripe data, and opening a cash drawer or reading it’s status.
PCWS Eclipse Setup Guide 1-7
What Is The Eclipse Workstation?
Specifications
Specifications
The PCWS Eclipse workstation conform s to the following specifications.
Specification Parameters
Processors Celeron C850MHz or Pentium III 1GHz Processor Socket Socket 370 Cache Celeron = 128K L2 cache, Pentium III = 256K
Display(s) 12.1” TFT LCD, Optional 15” TFT LCD Touchscreen Elo 12.1” or 15” five-wire resistive, 100
Backlight(s) Can be set to one of three intensity levels
L2 cache,
thousand points-per-inch resolution rated at a screen life of over 35 million touches.
through the API
DVI/VGA Interface The Front Panel DVI Connector supports
either the LCD Head or standard CRT/LCD with a custom wired cable.
BIOS Phoenix 4.0 BIOS Plug ‘n Play DMI 2.0
compliant in flash EPROM, includes updated LAN boot software to support diskless workstations.
BIOS Setup Utility Configures system time and data, hard drive
parameters, assigns COM and LPT port resources, and the boot device sequence.
Real Time Clock Time-of-day clock: 100-year calendar with
alarm features and century roll-over, includes 256 bytes of battery backed CMOS RAM, reserved for BIOS use.
Memory Two DIMM sockets support 64 MB to 512 MB
Max (256M Per Slot) of PC100 SDRAM (+3.3V, Unbuffered)
Mag Stripe Reader 3-Track ABA compatible, operates in
MAGTEK and Special modes.
Customer Displays Optional 2 x 20 character internal customer
display mounts to rear of system unit and or optional pole mount 2 x 40 character remote
pole display USB Ports Two UHCI 1.1 compliant USB ports LAN Interface On-board 10/100 Ethernet. Includes MBA
1-8 PCWS Eclipse Setup Guide
UNDI Version 4.3 Boot ROM
What Is The Eclipse Workstation?
Specifications
Specification Parameters
Parallel Port Supports centronics, EPP, and ECP standards Input Power 200W Max Input Voltage Universal input 90-254VAC 47-63Hz. Input Current 0.9A to 1.2A @ 115V +24VDC Printer Power Out +24VDC @ 4A Max (Littlefuse R251004) Aux Power Out +5VDC @ 5A Max (Littlefuse RS251005)
+12VDC @ 5A Max (Littlefuse RS251005) Storage Temperature -25°C (-13°F) to 85°C (185°F) Operating Temperature Pentium 1 GHz = 5°C (40°F) to 40°C (104°F)
Celeron C850Mhz = 5°C (40°F) to 45°C (113°F)
90% relative humidity max Weight 18lb /w Hard Disk and Customer Display Case Material ABS Plastic Physical Dimensions See Appendix A
Approvals
The Eclipse Workstation meets the following safety and environmental certifications.
Certification Number Comments
Underwriters Laboratory, Inc., Standard for Safety of Information Technology Equipment
CE European Union Declaration of Conformity, Electromagnetic Compatibility Directive
FCC Rules for Class A computing devices Part 15 Canadian Standards Association Standard 22.2 Test and Declaratio n of Conf ormit y for CE
Mark of European Safety Approval
UL-1950
89/336/EEC
EN60950
Test and Declaratio n of Conf ormit y for CE Mark of European EMI Approval
Test and Declaratio n of Conf ormit y for CE Mark of European ESD, RF, and Transient Susceptibility
PCWS Eclipse Setup Guide 1-9
EN55022
EN50082-1
What Is The Eclipse Workstation?
Specifications
Certification Number Comments
International Electrotechnical Commission, Electromagnetic Compatibility for Industrial-Process Measurement and Control Equipment
IEC801-2 8kV IEC801-3 27-500MHz, 3V/cm
(UNMOD)
IEC801-4 0.5kV SIGNAL LINES,
1.0kV AC Mains
1-10 PCWS Eclipse Setup Guide
Care and Handling
The following pages offer tips for placing the workstation in an environmentally safe location and tips for cleaning the workstation cabinet and touchscreen.
Environmental Requirements
To ensure proper operation of the equipment, consider the following guidelines for placement of the Eclipse PC Workstation.
Dimensional data for the workstation and peripheral printers can be found in Appendix A of this manual. Before you decide on the space each device should occupy, take measurements and compare them to ours.
Location
Tile is the recommended floor surface for areas surrounding the workstation. If the floor cover ing adjacent to the equipment is carpeted, an anti-static grade is recommended. If the carpeting surrounding the area containing the equipment is not composed of anti-static material, the use of static-discharge mats should be considered. The recommended type of anti-static mat is one that incorporates a grounding clip with a cable to provide a discharge path to ground.
What Is The Eclipse Workstation?
Care and Handling
Foreign Materials
WARNING:
Do not use sharp objects such as a pen or pencil to press keys on the touchscreen as this could damage the sensing layer. Liquid spillage can cause dama ge to the cir cuit s in the unit . Do not place the equipment near food preparation areas, dish racks, or water stations. The Eclipse LCD head includes a gasket seal around the touchscreen which may afford some protection from liquid spillage. If any type of liquid is spilled onto the touchscreen or on the top of the unit, turn off power as quickly as possible by removing the AC power cord from the wall plate. Do not reconnect the AC power cord to an outlet until it has been determined that no spillage remains inside the un it.
PCWS Eclipse Setup Guide 1-11
What Is The Eclipse Workstation?
Care and Handling
Electrostatic Discharge (ESD)
The occurrence of electrostatic discharge (ESD) usually takes the form of a discharge from the operator’s hand to cash drawers, the workstation, the magnetic stripe card reader or other peripherals connected to the workstation.
ESD is more common in dry climates during the winter, and less common in moist climates. The Eclipse has excellent built-in immunity to ESD in most environments. However, tile or anti-static carpet should still be employed in areas near the workstation.
Temperature and Humidity
The PCWS Eclipse operating temperature is between 40°F and 113°F (5°C to 45°C), if the Celeron C850 MHz processor is installed.
The PCWS Eclipse operating temperature is between 40°F and 104°F (5°C to 40°C), if the Penti um III 1GHz pr ocessor is ins talled.
A constant humidity between 40% and 90% is required for proper operation of the equipment.
Before applying power to the workstation, ensure that its temperature is w ithin 15°F (8°C) of room temperature to prevent damage to its internal circuitry.
Transporting the Workstation
When a hard disk is installed, always power down the Eclipse workstation before transporting it, even if you are just moving it across your work surface. High density hard drives are more susceptible to damage if subjected to a sudden physical shock while they are operating, especially if the heads happen to be reading or writing to the disk surface. Powering off the workstation parks the hard disk heads, allowing you to move it without risking damage.
Cleaning The Eclipse Touchscreen and Cabinet
Instructions for cl eaning the Eclipse Cabinet and LCD/Touchscreen are described below.
SHOCK HAZARD
Always turn off the workstation before cleaning or performing any preventive maintenance.
LCD/Touchscreen
You can clean the touchscreen wit h any common household gl ass clean er applie d with a clean cotton cloth. Always spray the cloth with the cleaner and then use the cloth to clean the touchscreen.
Cabinet
Always use a chamois or clean lint-free cloth to clean the cabinet and touchscreen surface. Do not use chemical, alcohol, or petroleum based cleaners that are not recommended for plastics.
1-12 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
Care and Handling
Magnetic Card Reader
Depending on how much they are used, magnetic card readers may require periodic cleaning. Cleaning kits are available from a variety of sources. Be sure to follow the instructions supplied with the cleaning kits.
PCWS Eclipse Setup Guide 1-13
What Is The Eclipse Workstation?
The I/O Panel
The I/O Panel
Figure 1-5, below points out each connector on the Eclipse IO Panel.
Figure 1-5: The Eclipse I/O Panel
NOTICE:
This equipment shall only be connected to a public telecommunications network by an external device approved for use in the country in wh ich the equipment is install ed.
Working from left to right, descriptions for each conn ector follow s.
P13 - Mic In - Line Out
The Microphone input jack allows you to connect a microphone to the Eclipse and record sound clips.
The Line Out jack is capable of driving most external powered speakers.
NOTE:
The first 200 units have an error in the front panel artwork where the Microphone Input and Line Output connector legends are reversed. The illustration above shows the correct configuration.
1-14 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
The I/O Panel
The Modular Connector Block
Figure 1-6 shows the bank of six modular connectors located on t he Ecl ips e Fr ont I /O Panel, described below.
Figure 1-6: The Front Panel Modular Connectors
10/100 Ethernet
The Eclipse system board includes a PCI based 10/100 Ethernet controller with a 10BaseT connector on the fr ont con nector panel . The Ecl ipse i s not p rovide d with a Category 5 patch cable, it must be purchased separately.
COM 5 (Spare)
8-Pin modular connector is configured as COM5 - Spare COM Port.
COM 2 (Reserved For Touchscreen)
COM2 is dedicated to the Eclipse Touchscreen interface which resides in the LCD/T ou chscr een Head. Note the block pr eventi ng the use of COM2 as shown in Figure 1-6.
COM 4 (LCC/IDN Port)
This port supports MICROS IDN printing devices. The default setting for this COM port matches the configuration required to support IDN printing from application software such as 3700. Like previous LCC/IDN ports, it has RS422 and RS232 capability. See Appendix B for connector and cabling information.
COM 6 (Spare)
8-Pin Modular connector configured as COM6 - Spare COM Port. However, by default, COM6 is disabled i n CMOS Setup i n order t o free up I RQ5 for use by the on-board sound chip.
PCWS Eclipse Setup Guide 1-15
What Is The Eclipse Workstation?
The I/O Panel
COM 3 (Reserved for Mag Card Reader)
This port is configured as COM 3. It is res erved for the front panel 3-track card reader.
Internal Speakers
The I/O Panel includes a pair of jacks for the front mounted speakers. Plug the right speaker into the top connector and the left speaker into the bottom connector.
USB
The Universal Serial Bus (USB) interface supports the host controller functions with a built-in Root Hub and 2 USB ports. The USB circuitry is implemented based on OpenHCI, the Open Host specification for USB.
USB is based on a tiered star topology that runs at a data rate of up to 12Mb per second. All USB devices are Plug and Play compatible, and can be connected to the Eclipse when power is on. This means that each device can be recognized without rebooting the workstation.
The 12Mb/s data rate provid es suff icient throughput to supp ort externa l storage me dia such as CD-ROM drives, ZIP drives, and digital scanners and cameras.
The Eclipse fully supports a USB floppy diskette which is capable of booting the workstation.
Mouse
This port accepts a PS/2 style mouse or other pointing device.
Keyboard
This port accepts a PC keyboard with a PS/2 style connector.
RS232 Serial, DB9 Connector (COM1)
This industry standard DB9 male connector can be used for an external modem, or other serial peripheral device. This port is supported by an industry standard 16550 UART with a 16-byte receive buffer. BIOS default settings configure this port at COM1.
Parallel Port
The parallel port is an industry standard Centronics parallel interface. In addition, the parallel port also supports the EPP and ECP standards.
Digital Visual Interface (DVI) Connector
This connector provides both a standard VGA output for connecting a conventional CR T mo nit or (requires a special cable), or supports the Digital Visual Interface (DVI) interface to the LCD panel.
1-16 PCWS Eclipse Setup Guide
What Is The Eclipse Workstation?
The I/O Panel
Cash Drawers 1 and 2
These connectors support standard and low profile MICROS cash drawers with DIN style connectors.
Remote Display
This connector supports a pole mount Remote Customer Display. This display contains a two line di splay with 20 characters on each line. The display can be mounted up to 6 feet from the workstation.
+24V Printer Power
This connector provides +24V t o power a single printer such as the U220 or TMT-88. A 24 inch version of this cable is currently available, with extended versions planned for the near future. Figure 1-7 shows how to install the external cable.
In late 2004, the internal power supply to front panel cable has been modified to include a 4A, 125V Axial Lead fuse in series with the +24VDC line.
Figure 1-7: Connecting the Printer Power Cable to the Eclipse
Auxiliary Power Connector
This connector appears in units assemble d after Se ptember 2001. It provide s both + 5V and +12V for use by a future product such as a Smart Card Reader or Magnetic Card Reader/Writer.
A pin diagram of this connector can be found in Appendix. In late 2004, the system board to front panel cable has been modified to include a p ai r
of 5A, 125V, Axial Lead picofuses (Littlefuse R251005) in series with the +5VDC and +12VDC outputs.
PCWS Eclipse Setup Guide 1-17
What Is The Eclipse Workstation?
Connecting Peripherals to the Eclipse
Connecting Peripherals to the Eclipse
The following section describes how to connect a variety of devices to the Eclipse Front I/O Panel.
USB Floppy Disk Drive
The TEAC Model FD-05PUB Floppy Disk Drive with USB Interface is the only supported Eclipse Floppy Disk Drive. Other USB drives may not function. The drive is available at your local computer supply store, or through MICROS with P/N 700352-085.
Although a Floppy Disk Drive is not required in most d ay- to- day POS applications, it is required to configure a hard disk, or run disk based diagnostics software.
The default BIOS settings are configured to boot from the USB Floppy Disk Drive if it is attached and a diskette in place. If the Fl oppy Disk Drive is not installed, or a bootable disk is not present in the drive, the workstation will boot from the Hard Disk or LAN as required.
USB Floppy Diskette Drive Letters
This section describes how the Drive Letter designation of the USB Floppy Disk Drive behaves before and after the USB floppy drivers are installed.
DOS
When booted to the DOS command line, or to the Windows 95/98 command prompt, the drive functions as a standard A: Drive.
Windows 95
When installed with a copy of Windows 95 where the USB upgrade (USBSUPP.EXE) has not the A: drive in Explorer. This is how the Windows 95 version of the Eclipse hard disk image is supplied.
If you run the USBSUPP.EXE patch (located in c:\b\usbsupp) to upgrade Windows 95 USB capabilities, two instances of the Floppy Drive appear in Explorer. The first, drive A, produces an error message if you atte mpt to acce ss it. A second Floppy driver letter representing the TEAC USB Floppy will appear after the last hard disk or hard disk partition hard drive letter.
Windows 98
When connected to an Eclipse running Windows 98, two instances of the Floppy drive appear in Explorer. The first, drive A, produces an error message if you attempt to access it. A second Floppy driver letter representing the TEAC USB Floppy will appear after the last hard disk partition drive letter.
been applied, the USB Floppy Disk Drive appears as
Windows NT 4.0
To use the USB Floppy under Windows NT 4.0, you must install the TEAC USB Floppy drivers. This d river is suppli ed on the NT 4. 0 image , bu t is not in stall ed by default.
1-18 PCWS Eclipse Setup Guide
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