MICROSOFT Zune 30 Go User Manual [fr]

Zune Product Guide

Read this guide for important safety and health information and the terms of the Limited Warranty that cover the Zune player that you have purchased.

This document includes important information about several Zune products. Refer to the sections lis ted below that apply to the features of your player.

This symbol identies safety and health messages

in this Product Guide and other product manuals.

Table of Contents

Important Safety Information 3

Zune and Zune Headphones 3

Zune Player 5

All Zune Products 7

Zune and Zune AC Adapter 9

Zune and Zune Premium Car Pack 9

Zune Wireless Remote 9

Zune Headphones, Zune FM Transmitter/ Charger, and Zune Leather Case 10

Disposal of Waste Electrical and Electronic Equipment 11

Warranty - United States 11

Warranty - Canada 17

Extended Warranty 24

Digital Rights Management 24

Patent Information 24

Troubleshooting 24

Customer Support 25

For Customers in the United States 25

For Customers in Canada 26

Important Safety Information

Read these instr uctions. Keep these instructions. Heed all warnings and follow all instructions. Clean only with dry cloth. Use in accordance with the manufacturer’s instructions. Do not use or store near any heat sources such as

radiators, heat registers, stoves, or other apparatus

(including ampliers) that produce heat. Only use attachments/accessories specied by the

manufacturer. Unplug this product durin g lightning storms or when

unused for long periods of time.

Refer all servicing to qualied personnel. Servicing is

required when the product has be en damaged in any way, such as the AC adapter has been damaged, liquid has been spilled into the product, the product has been exposed to rain or other types of moisture, the produc t does not operate normally, or the product has been dropped.

WARNING To reduce the risk of re or shock, do not

use this product near water and do not expose it to rain or moisture.

Zune and Zune Headphon es

Hearing Loss

Zune can be loud enough to permanently damage your hearing. To protect your hearing when usin g Zune:

Keep the Volume Low

Set the volume loud enough to hear clearly in quiet surroundings, and no louder.

Do not increase the volume af ter you start » listening. Your ears can adapt over time so that high volume sounds normal, but the high volume may still damage your hearing.

Do not increase the volume to block out outside » noise. The combination of outside noise and sound from your headphones can damage your hearing. Seale d or noise-canceling headphones can reduce outside noise so that you don’t have to turn up the volume.

If you can’t understand someone nearby speaking normally, turn down the volume. Sound that drowns out normal speech can damage your hearing. Even with sealed or noise-canceling headphones, you should be able to hear nearby people speak.

Minimize Your Time Listening to Loud Sound

The more time you spend exposed to loud sound, the more likely you are to damage your hearing. The louder the sound, the less time it takes to damage hearing.

Minimize your time listening to loud sound. At » maximum volume, listening to music on Zune with Zune Headphones can permanently damage your hearing in 15 minutes.

Even lower volumes c an damage hearing if you are » expose d for many hours.

All of the sound that you are exposed to during a » day adds up. If you are exposed to other loud sound, it takes less time listening to Zune at high volumes to cause hearing damage.

To safely use Zune with no time limit, keep the » volume low enough that you can carry on a conversation with people nearby.

Replacement Headphones May Be Louder

Other headphones may be louder than Zune Headphones, even if the volume control set ting is the same. When you change headphones, always reset the volume st arting from a low level.

Be Aware of Hearing Loss Symptoms

Stop using Zune and have your hearing checked if:

You experience any hearing loss. » You hear ringing in your ears. »

Your speech sounds mufed. » Sound seems dull or at. »

It is a good idea to have your hearing checked regularly by an audiologist. For more information, see www.zune.net/safety.

Be Aware of Your Surroundings

Do not use Zune Headphones or watch videos while

driving, cycling, or walking near trafc. Avoid adjusting

Zune FM transmitter controls while driving. It is safest

to adjust the controls while stopped or have a passenger adjust them .

Always keep the volume low enough to hear people

talking and sounds that might indicate danger, like re

alarms.

Avoid Infections with Zune Headphones

Dirty Zune Headphones can lead to ear infections. Clean your headphones frequently with an antiseptic, such as isopropyl alcohol. If the headphones cause irritation, stop using them. This could be a sign of infection, or lead to infection.

Zune Player

Battery Safety

The Zune player cont ains a built-in battery, improper use of which may result in explosion. Do not heat, open, puncture, mutilate, or dispose of the produc t in

re. Do not leave Zune in direct sunlight for an

extended period of time, which could cause melting or battery damage.

Boarding Aircraft

Before boarding any aircraft or packing a Zune wireless player in luggage that will be checked, turn the product off. This wireless player can transmit radio frequency

(RF) energy, much like a cellular telephone, when the

wireless player is turned on. Turn off Zune wireless

when using the Zune player in ight. To do this, go to

Settings, select Wireless, and then select Off.

Photosensitive Seizures

A very small percentage of people may experience a seizure when watching cer tain visual images, including

ashing lights or patterns that may appear in videos

including games, ads, movies, or other uses of video images. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these “photosensitive seizures” while watching videos.

These seizures may have a variety of symptoms, including lightheadedness, altered vision, eye or face

twitching, jerking or shaking of arms or legs,

disorientation, confusion, or moment ary loss of awareness. Seizures may also cause loss of

consciousness or convulsions that can lead to injur y from falling down or striking nearby objec ts.

Immediately look away, stop playing (v ideo games),

and consult a doctor if you experience any of these symptoms. Parents should watch for or ask their children about the above symptoms —children and teenagers are more likely than adults to experience these seizures.

The risk of photosensitive seizures may be reduced by taking the following precautions:

View the screen from as far away as possible. » Use a smaller screen if possible. »

Watch or play videos in a well-lit room. » Do not watch or play videos when you are drowsy »

or fatigued.

If you or any of your relatives have a histor y of seizures or epilepsy, consult a doctor before playing.

Touch-Screen Warning

The touch screen on the Zune player is made of glass . This glass could break if the player is dropped on a

hard sur face or receive s a signicant impact. If the

glass chips or cracks, do not touch or attempt to remove the broken glass. Cracked or chipped glass due to misuse or abuse is not covered under the product’s limited warrant y.

To read the Zune hardware warranty, visit www.zune.net/warranty.

All Zune Produc ts

WARNING!

Failure to properly set up, us e, and care for this

produc t can increase the risk of serious injury or death,

or damage to the Zune player or players. Read this guide and ke ep all printed guides for future reference. For replacement guides or contac t information, go to www.zune.net/support.

Do Not Attempt Repairs

Do not attempt to take apart, open , service, or modify the product, accessories, or power supply. Doing so could pre sent the risk of electric shock or other hazard. Any evidence of any attempt to open and/or modif y the player, including any peeling, puncturing, or removal of any of the labels, will void the Limited Warranty.

Heed all warnings and follow all instructions.

Cable and Cord Safety

Arrange all cables and cords so that people and pets are not likely to trip over or accidentally pull on them

as they move around or walk through the area. Do not allow children to play with cables and cords.

Health Warning

Use o f electron ic input dev ices may be linked to

serious injuries or disorders. When using a computer,

as with many activities, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other par ts of your body. However, if you experience symptoms such as persistent or re currin g discomfort, pain, throbbing, aching, tingling, numbness, burning sensation, or stiffness, DO NOT IGNORE THESE WARNING SIGNS. PROMPTLY SEE A QUALIFIED HEALTH PROFESSIONAL, even if symptoms occur when you are not wor king at your computer. Symptoms like these can be asso ciated with painf ul and sometimes

permanently disabling injuries or disorders of the

nerve s, muscles, tendons, or other parts of the body.

These musculoskeletal disorders (MSDs) include carpal

tunnel syndrome, tendonitis, tenosynovitis, and other conditions.

While researchers are not yet able to answer many questions about MSDs, there is general agreement that many factors may b e linked to their occurrence, including: overall health, stress and how one copes with it, medical and physical conditions, and how a person positions and uses his or her body during work and other activities (including use of a keyb oard or

mouse). The amount of time a person per forms an

activity may also be a factor. Some guidelines that may help you work more

comfortably with your computer and possibly reduce your risk of experiencing an MSD can be found in the “Healthy Gaming Guide” available at w ww.xbox.com. Guidelines also appear in the “Healthy Computing Guide” at w ww.microsof t.com/hardware or (in the

United States only) by calling (800) 360-7561 to

reques t a CD at no char ge. If you have questions about how your own lifestyle, activities, or me dical or physical condition may be related to MSDs, see

a qualied health professional.

Zune and Zune AC Adapter

Zune AC Adapter

Before plugging the AC adapter into a power outlet, make sure its prongs are fully extended.

AC Powered D evices

These precautions apply to all products that plug into a standard wall power outlet.

Failure to take the following precautions can result in

serious injury or death from electric shock or re or in

damage to the player. To select an appropriate power source for your player:

Use only the power supply unit that came with » your player or that you received from an authorized repair center.

Do not use non-standard power sources, such as » generators or inverters, even if the voltage and frequency appear acceptable. Only use AC power provided by a standard wall outlet.

Zune and Zune Premium Car Pack

To prevent vehicle bat tery drain, disconnect the Zune Premium Car Pack’s FM transmitter/charger from your vehicle’s power outlet when you won’t be using the transmitter for a long period of time.

Caution: E xposure to Radio Frequency Radiation

To comply with FCC RF exposure requirements, this device must not be co-located or operated in

conjunction with any antenna or transmitter other than

the one included as part of the Zune Car Pack.

Zune Wir eless Remote

Warnings

Do not open, heat, rechar ge, disassemble, put in backwards, expose contents to water, or disp ose of

batteries in re.

Replace the battery only with the same or equivalent

type (CR2032). Danger of explosion if batter y is

incorrectly replace d.

Caution: E xposure to Perchlorate Material

The Zune wireless remote batter y contains perchlorate material—special handling may apply. Se e www.dtsc.ca.gov/hazardouswaste/perchlorate.

Precautions

Do not pick up the battery using twe ezers or other metal tools as this may cause a short circuit, which could shorten battery life.

Keep battery out of reach of children. If swallowed, seek medical assistance immediately. The battery case

may break and the bat tery uids may damage stomach

or intestines. Dispose of batteries in accordance with local and

national disposal regulations , including those governing the recovery and rec ycling of waste

electrical and electronic equipment (WEEE ).

Zune Hea dphones

The Zune Headphones contain low intensity magnet s. They may disrupt the proper operation of pacemakers and erase devices storing magnetic data (such as ATM

cards, retailer or gift cards, and credit cards) and

should be kept a few inches away from any items that

are sensitive to magnetic elds.

Zune Pre mium Car Pack

Warning

Do not place Zune or other objects on or near airbag. If airbag deploys, objects placed on pad could cause serious personal injury or even death.

Disposal of Waste Electrical and Electronic Equipment (WEEE) in the European Union and Other Countries with Separate Collection Systems

This symbol on the product or its packaging means that this product must not be disposed of with your household waste. Instead, it is your responsibilit y to hand this

over to an applicable collection point for the recycling of electrical and electronic equipment . This separate collection and recycling will help to conser ve natural resources and prevent potential negative consequences for human health and the environment, which inappropriate disposal could cause due to the possible presence of hazardous substances in electrical and electronic e quipment. For more information about where to drop off your ele ctric al and elec tronic waste, please contact your local city/

municipality of ce, your household waste disposal

service, or the shop where you purchased this product. Contact weee@microsof t.com for additional information on WEEE. Each Zune media player contains a lithium polymer batter y.

Warranty – United States

PLEASE READ THIS LIMITED WARRANT Y CAREFULLY TO UNDERSTAND YOUR RIGHTS AND OBLIGATIONS! YOU MUST ACCEPT THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY TO USE YOUR ZUNE PRODUCT. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT SET UP OR USE YOUR ZUNE PRODUCT; INSTEAD RETURN IT TO MICROSOFT FOR A REFUND OF THE PRICE YOU PAID, TAX AND SHIPPING CHARGES.

LIMITED WARRANT Y

The term “Zune Product” means the Microsoft Zune

device, including (when considered as a whole) the

Microsoft sof tware embedded in microprocessors

within the Zune and Zune-compatible hardware manufactured by or for Microsof t, whether included with the Zune device or purchased separately.

A. WARRANTIES.

1 Year Expr ess Warranty. » Subject to the terms

and conditions of this Limited Warranty, Microsoft

warrant s to you only (the original purchaser), that

under normal use and service, the Zune Product will substantially conform with the printed user instruction materials packaged with the Zune Product for a period of 1 year starting as of the

date of your s ales receipt (the “Warranty Period”).

Implie d Warranty. » You may also have an implied warrant y and/or condition un der the laws of some jurisdictions, which is hereby limited to the duration of the Warranty Period. Some

jurisdictions do not allow limitations on how long

an implied warranty or condition lasts, so the foregoing limit ation may not apply to you. As to any defects discovered after the Warranty Period, there is no warranty or condition of any kind.

B. OBTAINING WARRANT Y SERVICE.

To receive instru ctions for obtaining repair or replacement warranty servic es you must sign in at www.zune.net/repair.

You must also:

1. Submit proof of purchase in the form of a bona

de, date d bill of sale, receipt, or invoice (or a copy) evidencing that your request for ser vice is

made within the Warranty Period.

2. Follow Microsoft’s shipping and other instructions if it determines that all or part of your Zune Product requires return for repair or replacement. To obtain the warrant y service, you must take or deliver the Zune Product in suitable packaging that provides an adequate degree of protection against damage during transit to the location

specied by Microsoft . Except as other wise

required by legislation in your jurisdiction, costs associated with transport (including packaging)

for warranty service shall be at your expense.

3. Delete or remove any les or data you consider private or condential before sending the Zune Product to Microsoft. Copy and keep any les,

data, or content stored on the Zune Pro duct that you don’t want to lose.

Failure to follow the above instructions may result in delays, cause you to incur additional charges, or void your warranty.

C. EXCLUSIVE REMEDY.

During the Warrant y Period and subject to applicable

law, Microsoft will, at its option and as your exclusive remedy for breach of this Limited Warranty or any implied warranties:

Repair or replace a defective Zune Product, or » Following return of your Zune Produc t, make »

payment to you for the allowable damages that you incur in reasonable reliance but only up to the amount of the purchase price that you paid for your Zune Product .

This refund may include a deduction for » depreciation based on your actual use.

Any replacement parts or Zune Product will be » new or ref urbished or ser viceably used, comparable in function and performance to the original part or Zune Product, and warranted for the remainder of the original Warrant y Period or 30 days from the date of shipment of the Zune Product back to you, whichever is longer.

YOU AGREE THAT MICROSOFT IS NOT LIABLE TO » YOU FOR ANY LOSS OF YOUR FILES, DATA, OR CONTENT RESULTING FROM MICROSOFT’S REPAIR OR REPLACEMENT OF YOUR ZUNE PRODUCT.

After the Warrant y Period has expired, Microsoft » may charge you a fee for its efforts to diagnose and ser vice any Zune Product-related problems.

Microsoft will use commercially reasonable ef forts » to diagnose and attempt to correct, or suggest solutions for, Zune Product defects that are covered by this Limited Warranty. MICROSOFT DOES NOT PROVIDE ANY WARRANTIES REGARDING ITS WARR ANTY SERVICES AND, EXCEP T FOR THE PRECEDING SENTENCE ,

DISCLAIMS ALL DUTIES (IF ANY) OF WORKMA NLIKE

EFFORT OR OF REASONABLE CARE.

D. NO OTHER WARRANTIES.

The express warranty stated in Section A is the only express warranty made to you and is provided in lieu of all other express or implied warranties and conditions

(if any) including any created by any other statements,

documentation or packaging. No other warranties or conditions are made with respect to the Zune Product or the warranty services by any person, including but not limited to Microsoft and its suppliers. No other

inform ation (oral or written) or s uggestions given by Microsoft , its agents or supplie rs, or its or their employees, shall create a warranty or condition or expand the scope of this Limited Warranty. Also,

there is no warranty or condition of title, quiet

enjoyment, or non-infringement in the Zune Produc t.

You may have greater rights exis ting under legislation

in your jurisdiction. Where any term of this Limited

Warranty is prohibited by such laws, it shall be null and void, but the remainder of the Limited Warrant y shall remain in f ull force and effect.

E. EXCLUSIONS FROM LIMITED WARRANTY.

This Limited Warranty shall not apply and Microsoft has no liability under this Limited Warranty if the Zune Product:

suffers scratches, cracks, or other cosmetic » damage as a result of normal wear and tear and/or accident or abuse;

is used with non-Microsoft hardware products or » software not license d by Microsoft (including but

not limited to adaptors and power supply sources)

or which are other wise not compatible; is used for commercial purposes (includin g rental »

or lease); is modied or tamp ered with; »

is damage d by Acts of God, power surge, misuse, » abuse, negligence, accident, wear and tear, mishandling, misapplication, intrusion of or exposure to liquids, or other causes unrelated to defective materials or workmanship;

serial number is defaced, altered, or removed; » is damage d by programs, data, viruses, or les, or »

during shipments; is not used in accordance with the printed user »

instruction materials packaged with the Zune Product; or

is opened, disassembled, repaired, modied, or » altered by anyone other than Microsoft authorized repair centers .

This Limited Warranty doe s not cover your data or any separate soft ware or content whether or not packaged or included with the Zune Product, or any Zune accessories or peripheral devices that are not manufactured by or for Microsof t.

F. EXCLUSION OF CONSEQUENTIAL, INCIDENTAL , AND CERTAIN OTHER DAMAGES and LIMITATION OF LIABILITY.

TO THE FULL EXTENT ALLOWED BY LAW, MICROSOFT IS NOT LIABLE FOR ANY:

(i) CONSEQUENTIAL OR INCIDENTAL DAMAGES;

(ii) DAMAGES OR LOSS OF ANY NATURE WHATSOEVER

RELATING TO LOST PROFITS, LOSS OF DATA, FILES, CONTENT, PRIVACY OR CONFIDENTIALITY, ANY INABILITY TO USE ALL OR PART OF THE ZUNE PRODUCT, PERSONAL INJURY, OR ANY FAILURE TO MEET ANY DUTY (INCLUDING BUT NOT LIMITED TO ANY DUT Y OF REASONABLE CARE OR OF

WORKMANLIKE EFFORT); OR (iii) INDIRECT, SPECIAL, OR PUNITIVE DAMAGES

ARISING OUT OF REL ATING IN ANY WAY TO THE ZUNE PRODUCT.

THE FOREGOING APPLIES EVEN IF MICROSOFT OR ANY SUPPLIER OR AGENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES; E VEN IN THE EVENT OF FAULT, TORT (INCLUDING

NEGLIGENCE), STRICT OR PRODUCT LIABILITY,

MISREPRESENTATION OR OTHER REASON; AND EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion or

limitation of such damages , so the above limitations or exclusions may not apply to you.

G. ADDITIONAL CONDITIONS.

The software developed for the Zune Product is » licensed to you, not sold. You ar e licensed to use such software only in your Zune Product and you may not reverse engineer it, except as expressly permit ted by applicable law notwithst anding this limitation.

You are solely responsible for your compliance » with applicable copyright laws in your use of music and video content with the Zune Product.

Your Zune Product and its internal components » are new pursuant to industry standards, unless otherwise indicated on the Zune Product retail packaging as “Refurbished.”

You agree to comply with all applicable export » laws and regulations if you export the Product outside of the United States.

This Limited Warranty applies to the original retail » purchaser only and may not be assigned or

transferred. However, some juris dictions extend

the protection of implied warranties to subse quent consumers and therefore this limitation may not apply to you.

H. GOVERNING LAW.

This Limited Warranty is valid only in the United States of America. Washington st ate law governs the interpretation of this Limited Warranty and applies to

claims for breach of it, regardless of conict of laws

principles. The laws of the state where you live govern all other claims, including claims under state consumer protec tion laws, unfair competition laws, implied warrant y laws, and in tort.

I. QUESTIONS?

Please see ww w.zune.net/suppor t.

This Limited Warranty gives you specic legal rights,

and you may also have other rights which vary from

jurisdiction to jurisdiction.

Warranty – Canada

LIMITED WARRANT Y

The term “Zune Product” means the Microsoft Zune

device, including (when considered as a whole) the

Microsoft sof tware embedded in microprocessors within the Zune and Zune-compatible hardware

manufactured by or for Microsof t, whether included with the Zune device or purchased separately.

A. WARRANTIES.

1 Year Expr ess Warranty. » Subject to the terms

and conditions of this Limited Warranty, Microsoft warrant s to you, that under normal use and service, the Zune Product will substantially conform with the printed user instruction materials packaged with the Zune Product for a period of 1 year starting as of the date of your sales receipt

(the “Warranty Period” ). Except where prohibited

by law, this warranty is non-transferable and is limited to the original purchaser.

Implie d Warranty. » You may also have an implied warrant y and/or condition un der the laws of some

jurisdictions, which is hereby limited to the duration of the Warranty Period. Some jurisdictions

do not allow limitations on how long an implied warrant y or condition lasts, so the foregoing limitation may not apply to you.

As to any defects discovered after the Warranty

Period, there is no warranty or condition of any kind.

B. OBTAINING WARRANT Y SERVICE. To receive instru ctions for obtaining repair or

replacement warranty servic es you must sign in at www. zune.net/repair.

You must also:

1. Submit proof of purchase in the form of a bona

de, date d bill of sale, receipt, or invoice (or a copy) evidencing that your request for ser vice is

made within the Warranty Period.

that provides an adequate degree of protection against damage during transit to the location

specied by Microsoft . Except as other wise required by legislation in your jurisdiction, costs

associated with transport (including packaging

and insurance) for warrant y service shall be at your

expense.

3. Delete or remove any les or data you consider private or condential before sending the Zune Product to Microsoft. Copy and keep any les,

data, or content stored on the Zune Pro duct that you don’t want to lose.

Failure to follow the above instructions may result in delays, cause you to incur additional charges, or may void your warra nty.

C. EXCLUSIVE REMEDY.

During the Warrant y Period and subject to applicable

law, Microsoft will, at its option and as your exclusive remedy for breach of this Limited Warranty or any implied warranties and conditions, following the return of your Zune Product to Microsoft for warrant y service:

Repair or replace a defective Zune Product, or » Refund to you the purchase price you paid for »

your Zune Product . This refund may include a deduction for depreciation based on your actual use.

Unless prohibited by law, any replacement parts or » replacement Zune Product will be new, refurbished or serviceably used and will be comparable in function and performance to the original part or model of Zune Product. The repaired and/or replaced parts or Zune Product will be warranted for the remainder of the original Warranty Per iod or 30 days from the date of shipment of the Zune Product back to you, whichever is longer. Where required by applicable law, the original Warranty Period will be deemed to be extended for the

period of time equal to the time which the Zune Product was in Microsoft’s possession.

YOU AGREE THAT MICROSOFT IS NOT LIABLE TO » YOU FOR ANY LOSS OF YOUR FILES, DATA, OR CONTENT RESULTING FROM MICROSOFT’S REPAIR OR REPLACEMENT OF YOUR ZUNE PRODUCT.

After the Warrant y Period has expired, Microsoft » may charge you a fee for its efforts to diagnose and ser vice any Zune Product-related problems.

Microsoft will use commercially reasonable ef forts » to diagnose and attempt to correct, or suggest solutions for, Zune Product defects that are covered by this Limited Warranty. MICROSOFT DOES NOT PROVIDE ANY E XPRESS OR CONVENTIONAL WARR ANTIES OR CONDITIONS REGARDING ITS WARR ANTY SERVICES AND, EXCEPT FOR THE PRECEDING SENTENCE,

DISCLAIMS ALL DUTIES (IF ANY) OF

WORKMANLIKE EFFORT OR REASONABLE CARE.

D. NO OTHER WARRANTIES.

The express warranty stated in Section A and the express warranty regarding the Microsoft warranty services in Section C are the only express or conventional warranties made to you, and to the maximum extent p ermit ted by law Microsof t disclaims all other warranties and conditions, express, statutory, implied or collateral, including any created by any other statements, documentation or packaging. No other warranties or conditions are made with respect to the Zune Product or the warranty services by any person, including but not limited to Microsoft and its suppliers.

No other information (oral or written) or suggestions given by Microsoft, its age nts or suppliers, o r its or their employees, shall create a warranty or condition or expa nd the scope of this Limite d Warranty. Also, there is no warranty or

condition of title, quiet enjoyment, or non-

infringement in the Zune Pro duct. You may have

greater rights existing under legislation in your

jurisdiction. Where any term of this Limited Warrant y is

prohibited by such laws, it shall be null and void, but the remainder of the Limited Warrant y shall remain in full force and effect.

E. EXCLUSIONS FROM LIMITED WARRANTY.

This Limited Warranty shall not apply and Microsoft has no liability under this Limited Warranty if the Zune Product:

suffers scratches, cracks, or other cosmetic » damage as a result of normal wear and tear and/or accident or abuse;

is used with non-Microsoft hardware products or » software not license d by Microsoft (including but

not limited to adaptors and power supply sources)

or which are other wise not compatible, except where this restriction is prohibited by applicable law;

is used for commercial purposes (includin g rental »

or lease); is modied or tamp ered with; »

serial number is defaced, altered, or removed; » is damage d by programs, data, viruses, or les, or »

during shipments; is not used in accordance with the printed user »

instruction materials packaged with the Zune Product; or

is opened, disassembled, repaired, modied, or » altered by anyone other than Microsoft authorized repair centers .

F. EXCLUSION OF CONSEQUENTIAL, INCIDENTAL , AND CERTAIN OTHER DAMAGES and LIMITATION OF LIABILITY.

TO THE FULLEST EXTENT ALLOWED BY LAW, MICROSOF T IS NOT LIABLE FOR ANY:

(i) CONSEQUENTIAL OR INCIDENTAL DAMAGES; (ii) DAMAGES OR LOSS OF ANY NATURE WHATSOEVER

WORKMANLIKE EFFORT); OR (iii) INDIRECT, SPECIAL, MORAL OR PUNITIVE

DAMAGES ARISING OUT OF RELATING IN ANY WAY TO THE ZUNE PRODUCT.

THE FOREGOING APPLIES EVEN IF MICROSOFT OR ANY SUPPLIER OR AGENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES; E VEN IN

THE EVENT OF FAULT, TORT (INCLUDING NEGLIGENCE),

STRICT OR PRODUC T LIABILITY, MISREPRESENTATION OR OTHER REASON; AND EVEN IF ANY REMEDY FAIL S

OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not

allow the exclusion or limitation of such damages, so the above limitations or exclusions may not apply to you.

G. ADDITIONAL CONDITIONS.

The software included in the Zune Product is » licensed to you, not sold. You ar e licensed to use such software only in your Zune Product and you may not reverse engineer it, except as expressly

permit ted by applicable law notwithst anding this limitation.

You are solely responsible for your compliance » with applicable laws, including copyright laws, in your use of music and video content with the Zune Product.

Your Zune Product and its internal components » are new pursuant to industry standards, unless otherwise indicated on the Zune Product retail packaging as “Refurbished”.

This Limited Warranty applies to the original retail » purchaser only and may not be assigned or

transferred. However, some juris dictions extend

the prote ction of warranties and conditions to subsequent consu mer s and therefo re this limitation may not apply to you.

H. GOVERNING LAW.

This Limited Warranty is valid only in Canada. Except where prohibited by law, Washington state law governs the interpretation of this Limited Warrant y and applies to claims for breach of it, regardless of

conict of laws principles. The laws of the province in

Canada where you reside govern all other claims, including claims under provincial consumer protec tion laws, unfair competition laws, implied warranty laws, and in tor t.

I. QUESTIONS?

Please see ww w.zune.net/suppor t or write to: ZUNE Attn: Warrant y Microsoft Corporation One Microsoft Way

Redmond, WA 98052 This Limited Warranty gives you specic legal rights,

and you may also have other rights which vary from

jurisdiction to jurisdiction.

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