XXX
Welcome to the
XXX
Issue 1 EN RM-971
Psst...
This guide isn't all there is...
For the online user guide and troubleshooting
help, go to www.nokia.com/support.
For info on Nokia Service terms and Privacy policy,
go to www.nokia.com/privacy.
Contents
Safety 3
Get started 5
Keys and parts 5
Insert SIM, battery, and memory card 6
Charge the battery 9
Lock or unlock the keys 10
Change the volume 11
Basics 12
People & messaging 16
Internet 18
Camera 18
Entertainment 20
Product and safety information 22
2
Safety
We invite you to read the instructions on this guide before using the
device.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or
when it may cause interference o r danger, for example, in
aircraft, in hospitals or nea r medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the
vehicle while driving. Your first consideration while driving
should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which
could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved
by Nokia for use with this device. Do not connect incompatible
products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
SAR
This device meets RF exposure gui delines when used either in
the normal use position agai nst the ear or when positioned at
least 1.5 centimetre (5/8 inch) away from the body. The specific
maximum SAR values can be found in the Certification Information
3
(SAR) section of this user guide. For more info, go to www.sartick.com.
When a carry case, belt clip or other form of device holder is used for
body-worn operation, it should not contain metal and should provide
at least the above-stated separatio n distance from the body. Note
that mobile devices may be transmitting even if you are not making
a voice call.
4
Get started
Get to grips with the basics, and have your phone
up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1 Charger connector
2 Flashlight
3 Headset connector (3.5 mm)
4 Screen
5Scroll key
6End/Power key
7Microphone
8Keypad
9Call key
5
10 Selection keys
11 Earpiece
12 Camera lens. Before using the camera,
remove the protective tape from the lens.
13 Antenna area
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce
battery life due to higher power level during
operation.
Do not connect products that create an output
signal, as this may damage the device. Do not
connect any voltage source to the audio
connector. If you connect an external device or
headset, other than those approved for use with
this device, to the audio connector, pay special
attention to volume levels.
Some of the accessories mentioned in this user
guide may be sold separately.
Insert SIM, battery, and memory card
Learn how to insert the battery and SIM and
memory cards.
Important: This device is designed to be
used with a standard SIM card (see figure)
only. Use of incompatible SIM cards may
damage the card or the device, and may
corrupt data stored on the card. Please
6
consult your mobile operator for the use of
a SIM card that has a mini-UICC cutout.
Use only compatible memory cards approved for
use with this device. Incompatible cards may
damage the card and the device and corrupt data
stored on the card.
Note: Switch the device off and disconnect
the charger and any other device before
removing any covers. Avoid touching
electronic components while changing any
covers. Always store and use the device with
any covers attached.
1. Place your thumb on the logo, and pull the top
corners one at a time to separate the back cover
from the phone.
7
2. Place your fingers at the top middle of the back
cover, and with your thumb on the logo, remove
the cover.
3. If the battery is in the phone, lift it out.
4. Slide the SIM into the holder with the contact
area face down.
8
5. Line up the battery contacts, and put the
battery in.
6. Insert the memory card into the memory card
slot. Push the memory card in until it locks into
place.
Important: Do not remove the memory card
when an app is using it. Doing so may
damage the memory card and the device
and corrupt data stored on the card.
7. Replace the back cover.
Remove the memory card
Pull the memory card out.
Switch on your phone
Press and hold the power key.
Charge the battery
Your battery has been partially charged at the
factory, but you may need to recharge it before
you can use your phone.
1. Plug the charger into a wall outlet.
9
2. Connect the charger to the phone. When done,
unplug the charger from the phone, then from the
wall outlet.
If the battery is completely discharged, it may
take several minutes before the charging
indicator is displayed or before any calls can be
made.
Tip: You can use USB charging when a wall
outlet is not available. Data can be
transferred while charging the device. The
efficiency of USB charging power varies
significantly, and it may take a long time for
charging to start and the device to start
functioning.
Make sure your computer is switched on.
Lock or unlock the keys
To avoid accidentally pressing the keys, use
keypad lock.
1. Quickly press
.
10
2. Select Lock.
Lock
Unlock the keypad
Press
, and select Unlock.
Change the volume
Trouble hearing your phone ringing in noisy
environments, or calls too loud? You can change
the volume to your liking.
Scroll up or down to change the volume during a
call or when listening to the radio.
11
Basics
Learn how to get the most out of your new phone.
Explore your phone
Explore your phone with a simple key press.
See the apps and features of your phone
Press Menu.
Menu
Go to an app or feature
Press the scroll key up, down, left, or right.
12
Open an app or select a feature
Press Choose.
Choose
Go back to the previous view
Press Back.
Back
Go back to the home screen
Press
.
13
Switch the flashlight on
On the home screen, quickly press the scroll key
up twice.
Menu Camera
To switch the flashlight off, press up once.
Do not shine the light in anyone’s eyes.
Write text
Writing with the keypad is easy and fun.
Press a key repeatedly until the letter is shown.
Type in a space
Press 0.
Type in a special character or punctuation mark
Press *.
14
Switch between character cases
Press # repeatedly.
Type in a number
Press and hold a number key.
Use predictive text
To speed up your writing, your phone can guess
what you are starting to write. Predictive text is
based on a built-in dictionary. This feature is not
available for all languages.
1. Select Options > Dictionary and the language.
2. Start writing a word. When the word you want
is shown, press 0.
Change a word
Press * repeatedly until the word you want is
shown.
Add a new word to the dictionary
If the word you want isn't in the dictionary, write
the word, press * repeatedly to skip all unwanted
words, select Spell, and write the word.
Switch between predictive and traditional text
Press # repeatedly.
Switch predictive text off
Select Options > Dictionary > Dictionary off.
Set the ringtone
Set a ringtone for your phone.
1. Select Menu > Settings > Tone settings.
2. Select Ringtone.
15
3. Pick a ringtone, and select OK.
People & messaging
Contact your friends and family using your
phone. Stay tuned with the latest updates to your
social networking services even when on the go.
Make a call
Learn how to make a call with your new phone.
1. Type in the phone number.
To type in the + character, used for international
calls, press * twice.
The + character only works from abroad. The +
character may not work in all regions. In this case,
enter the international access code directly.
2. Press
3. To end the call, press
Answer a call
Press
Save a name and phone number
Save and organise your friends' phone numbers.
Or why not spice up your contacts list by assigning
photos or other info to your contacts?
1. Select Menu > Contacts > Add.
2. Write the name, type in the number, and select
Save.
.
.
.
16
Send and receive messages
Keep in touch with your friends and family
through text messages.
1. Select Menu > Messaging.
2. Select Create message.
3. Type in a phone number, or select a recipient
from your contacts list.
4. Write your message.
Tip: To insert special characters, such as a
smiley or symbol, select Options > Insert
options.
5. Select Send.
You can send text messages that are longer than
the character limit for a single message. Longer
messages are sent as two or more messages.
Your service provider may charge accordingly.
Characters with accents, other marks, or some
language options, take more space, and limit the
number of characters that can be sent in a single
message.
Read a message
On the home screen, select Read. To read the rest
of the message, select Open.
Get social
Want to connect and share stuff with the people
in your life? With social apps, you can stay up to
date with what's happening with your friends.
17
To keep in touch with your friends and family, sign
in to your instant messaging, sharing, and social
networking services. Select Menu and the service
you want to use. The available services may vary.
Internet
Learn how to browse the web.
Browse the web
Catch up on the news, and visit your favourite
websites on the go.
1. Select Menu > Internet.
2. Select the address bar.
3. Write a web address, and select OK.
Tip: To search the internet, write a search
word in the address bar. You can also use the
available links.
Using services or downloading content may cause
the transfer of large amounts of data, which may
result in data costs.
Camera
Why carry a separate camera if your phone has all
you need for capturing memories? With your
phone camera, you can easily take photos or
record videos.
Take a photo
Capture the best moments with your phone
camera.
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1. To switch the camera on, select Camera.
2. To zoom in or out, press the scroll key up or
down.
3. To take a photo, press the scroll key.
View the photos you’ve taken
> Photos > Captured.
Select
Record a video
Besides taking photos, you can also record videos
with your phone.
1. To switch the camera on, select Camera.
2. To switch the video camera on, select
Video camera.
3. To start recording, select
4. To stop recording, select
View the video you’ve recorded
To view the video right after recording, select
To view the video later, in the video camera, select
> Videos > Recorded.
Share a photo or video
Use Slam to quickly share your photos and videos
with a friend close by.
1. Select Photos and a photo or Videos and a
video.
2. Select Options and Share photo or Share
video.
3. Select Slam via Bluetooth.
4. Move your phone close to the other phone, and
let Slam share the photo or video.
.
.
>
19
.
Operating the device in hidden mode is a safer
way to avoid malicious software. Do not accept
Bluetooth connection requests from sources you
do not trust. You can also switch the Bluetooth
function off when you are not using it.
Entertainment
Having a spare moment and in need of
entertainment? Learn how to listen to the radio
on your phone.
Listen to music
You can listen to your MP3 music files with the
music player. To play music, you need to store the
music files on a memory card.
1. Select Menu > Music > Music player.
2. Select Options > All songs.
3. Select a song.
Listen to the radio
Enjoy your favourite FM radio stations on the go.
To listen to the radio, you need to connect a
compatible headset to the device. The headset
acts as an antenna.
1. Connect a headset, and select Menu > Music >
Radio.
2. To go to the previous or next channel, scroll left
or right.
3. To close the radio, select Options > Switch
off.
20
Find and save a radio station
Search for your favourite radio stations, and save
them, so you can easily listen to them later.
1. Select Menu > Music > Radio.
2. Select Options > Set frequency.
3. Type in the station frequency.
4. To save a station, select Options > Save
station.
Listen to a saved station
Press the number key that matches the station
location.
View the list of saved stations
Select Options > Stations.
21
Feature-specific information
1 This phone may contain promotional games. The promotion is timelimited and may expire. Please check Nokia store for more info. T he
end user must access the games download page through the Gift
games icon on th e main men u or from the Gift b anner on Nokia sto re
front page in order to download promotional games. The promotional
free download may not happen when a ccessed directly from Nokia
store.
Product and safety information
Network services and costs
You can only use your device on the GSM 850, 1900 MHz networks.
You need a subscription with a service provider .
Using some features and downloading content require a network
connection and may result in data costs. You may also need to
subscribe to some features.
Emergency calls
1. Make sure the device is switched on.
2. Check for adequate signal strength.
You may also need to do the following:
• Put a SIM card in the device.
• Switch the call restrictions off in your device, such as call barring,
fixed dialling, or closed user group.
• If the device keys are locked, unlock them.
3. Press the end key repeatedly, unt il the home screen is shown.
4. Type in the official emergency numb er for your present location.
Emergency call numbers vary by location.
5. Press the call key.
6. Give the necessary info as accurately as possible. Do not end the
call until given permission to do so.
Important: Activate both cellular and internet calls, if your
phone supports internet calls. The phone may attempt to
make emergency calls both through cellular networks and
through your internet call service provider. Connections in all
conditions cannot be guaranteed. Never rely solely on any
22
wireless phone for essential communications like medical
emergencies.
Take care of your device
Handle your device, battery, charger and accessories with care. The
following suggestions help you keep your device operational.
• Keep the device dry. Precipitation, humidity, and all types of liquids
or moisture can contain minerals that corrode electronic circuits. If
your device gets wet, remove the battery, and let the device dry.
• Do not use or store the device in dusty or dirty areas.
• Do not store the de vice in high temperatures. High temper atures
may damage the device or battery.
• Do not store the devic e in cold temperatures. When the device
warms to its normal temperature, moisture can form inside the device
and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorised modifications may damage the device and violate
regulations governing radio devices.
• Do not drop, knock, or shake the device. Rough handling can break
it.
• Only use a soft, clean , dry cloth to clean the surface of the devi ce.
• Do not paint the device. Paint can prevent proper operation.
• For optimal performance, switch the device off and remove the
battery from time to time.
• Keep the device away from magnets or ma gnetic fields.
• To keep your important data safe, store it in at least two separate
places, such as your device, memory card, or computer, or write down
important info.
Recycle
When this device has reached the end of its working life, all of its
materials can be recovered as materials and energy. For info on how
to recycle your old Nokia products and where to find collection sites,
go to www.nokia-latinoamerica.com/reciclaje, or call the Nokia
Contact Center.
Recycle packaging and user guides at your local recycling scheme.
23
When you cooperate and deliv er all these materials to one of the
available collection sites, you contribute in helping the environment
and help to ensure the health of future generations.
All electrical and electronic products and batteries may contain
recycleable metals and other potentially hazardous substances and
must be taken to their respective collection sites at the end of their
working life. Under no circumstances should you break open a battery
or other related materials. Do not dispose of these pro ducts as
unsorted municipal waste, as this may cause contamination of the
environment or risks to human health. All N okia products are in
compliance to the applicable industry international production
standards and to all requirements defined by the competent
government agencies. For more info on the environmental at tributes
of your device, see www.nokia.com/ecoprofile (in English).
Battery and charger info
Use your device o nly with an original BL-5C rech argeable battery.
Charge your device with AC-18 charger. Charger plug type may vary.
Nokia may make additional battery or charger models available for
this device.
Battery and charger safety
Always switch the device off and unplug the charger before removing
the battery. To unplug a charger or an accessory, hold and pull the
plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully
charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for
optimal performance. Extreme temperatures reduce the capacity and
lifetime of the battery. A device with a hot or cold battery may not
work temporarily.
Accidental short-circuiting can happen when a metallic object touches
the metal strips on the battery. This may damage the battery or the
other object.
Do not dispose of batter ies in a fire as they may explode. Obey lo cal
regulations. Recycle when possible. Do not dispose as household
waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage
the battery in any way. If a battery leaks, do not let liquid touch skin
or eyes. If this happens, immediatel y flush the affected areas with
water, or seek medical help. Do not modify, attempt to insert foreign
24
objects into the battery, or immerse or expose it to water or other
liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or
chargers may present a risk of fire, explosion, or other hazar d, and
may invalidate any app roval or warranty. If you believe the b attery or
charger is damaged, take it to a service centre before continuing to
use it. Never use a damaged battery or charger. Do not charge your
device during a lightning storm. Only use the charger indoors.
Additional safety information
Small children
Your device and its accessories are not toys. They may contain small
parts. Keep them out of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless
phones, may interfere with inadequately shielded medical devices'
function. Consult a physician or the medical device's manufacturer to
determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical
devices recommend a minimum separation of 15.3 centimetres (6
inches) between a wireless device and the medical device. Persons
who have such devices should:
• Always keep the wireless device more than 15.3 centimetres (6
inches) from the medical device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect that
interference is taking place.
• Follow the manufacturer directions for the implanted medical
device.
If you have any questions about using your wireless device with an
implanted medical device, consult your health care provider.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all
individuals, including those with disabilities. For more information,
visit the Nokia website at www.nokiaaccessibility.com (in English).
25
Hearing
Warning: When you use the headset, your ability to hear
outside sounds may be affected. Do not use the headset
where it can endanger your safety.
Some wireless devices may interfere with some hearing aids.
Nickel
The surface of this device is nickel-free.
Vehicles
Radio signals may affect improperly installed or inadequately
shielded electronic systems in vehicles. For more info, check with the
manufacturer of your vehicle or its equipm ent.
Only qualified personnel should install the device in a vehicle. Faulty
installation may be dangerous and invalidate your warranty. Check
regularly that all wireless device equipment in your vehicle is mounted
and operating properly . Do not store or carry flammable or expl osive
materials in the same comp artment as the device, its parts, or
accessories. Do not place your device or accessories in the air bag
deployment area.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as
near petrol pumps. Sparks may cause an explosion or fire resulting in
injury or death. Note restrictions in areas with fuel; chemical plants;
or where blasting op erations are in progress. Areas wit h a potentially
explosive enviro nment may not be clearly marked. These usually are
areas where you are advi sed to switch your engine off, below d eck on
boats, chemical transfer or storage facilities, and where the air
contains chemicals or particles. Check with the manufacturers of
vehicles using liquefied petroleum gas (such as propane or butane) if
this device can be safely used in their vicinity.
Certification information (SAR)
This mobile device meets international guidelines for expo sure to
radio waves.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields), recommended by international guidelines
from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins that are intended
to assure the protection of all persons regardless of age and health.
26
The exposure guidelines are based o n the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmitting.
The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10
grams of tissue.
SAR tests are carried out with the device in standard operating
positions, transmitting at its highest certified power level, in all its
frequency bands. The maximum recorded SAR values for this device
are:
Maximum SAR value Frequency bands
When held against
the head
When operated at a
separation distance
of 1.5 centimetre
(5/8 inch) from the
body
Your mobile device is also design ed to meet the United States Federal
Communications Commission (FCC) guidelines. FCC ratings for your
device and more information on SAR can be found at
transition.fcc.gov/oet/rfsafety/sar.html.
This device meets RF exposure guid elines when used against the head
or when positioned at least 1.5 centimetre (5/8 inch) away from the
body. When a carry case, belt clip or other form of device holder is
used for body-worn operation, it should not contain metal and should
provide at least the above stat ed separation distance from the body.
To send data or messages, a good connection to the network is
needed. Sending may be delayed until such a connection is available.
Follow the separation distance instructions until the sending is
finished.
During general use, the SAR values are usually well below the values
stated above. This is becaus e, for purposes of system efficiency and
X.XX W/kg over 10g X.XX W/kg
X.XX W/kg over 10g X.XX W/kg
used when
Maximum SAR value
was recorded
27
to minimise interference on the network, the operating power of your
mobile is automatically decreased when full power is not needed for
the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some
changes could affect SAR values. The latest available SAR information
for this and other Nokia device models can be found at
www.nokia.com/sar.
The World Health Organization (WHO) has stated that c urrent
scientific information does not indicate the need for any special
precautions when using mobile devices. If you are interested in
reducing your exposure, they recommend you limit your usage or use
a hands-free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF
exposure, go to the WHO website at www.who.int/peh-emf/en.
Nokia Care
To get warranty and technical support services (including guidance to
solve common problems, please contact Nokia at www.nokia.com/
support.
If you cannot access Internet, plea se contact the retailer where you
bought your Nokia device. There you will find guidance on how to
handle your inquiry.
Electrical information of the device
This information applies only in Mexico.
Product Mobile phone
Supplier Nokia
Model RM-971
Charger AC-18U
Input 100-240Vca, 50-60Hz, 100mA
The following electrical
characteristics apply for NOKIA
U chargers only.
28
Output 5 Vcc, 550 mA
Rechargeable battery supplier Nokia
Phone power c onsumption 3,7 Vcc
Copyrights and other notices
The availability of products, features, apps and services may vary by
region. Nokia may, in its sole discretion, change, correct or
discontinue any of its services in whole or in part. For more info,
contact your Nokia dealer or your service provider. This device may
contain commodities, technology or software subject to export laws
and regulations from the US and other countries. Diversion contrary
to law is prohibited.
The contents of this doc ument are provided "as is". Except as
required by applicable la w, no warranties of any kind, either express
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, are made in
relation to the accuracy, reliability or contents of this document.
Nokia reserves the right to revise this document or withdraw it at any
time without prior notice.
To the maximum extent permitted by applicable law, under no
circumstances shall Nokia or any of its licensors be responsible fo r
any loss of data or income or any special, incidental, consequential or
indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in
this document in any form without the prior written permission of
Nokia is prohibited. Nokia operates a policy of continuous
development. Nokia reserves the right to make changes and
improvements to any of the products described in this document
without prior notice.
Nokia does not make any representations, provide a warranty, or take
any responsibility for the functionality, content, or end-user support
of third-party apps provided with your device. By using an app, you
acknowledge that the app is provided as is.
Downloading of maps, games, music and videos and uploading of
images and videos may involve transferring large amounts of data.
Your service provider may charge for the data transmission. The
availability of particular products, services and features may vary by
29
region. Please check with your local Nokia dealer for further details
and availability of language options.
FCC/MEXICO NOTICE
This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
For more info, go to transition.fcc.gov/oet/rfsafety/rf-faqs.html.
Any changes or modifications not expressly approved by Nokia could
void the user's authority to operate this equipment.
Note: This equipment has been tested and found to comply with th e
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmf ul interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the follow ing measures:
• Reorient or relocate the receiving antenna.
• Increase the separation betw een the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experien ced radio/TV technician for help.
TM & © 2014 Nokia. All rights reserved. Third party products/names
may be TMs of their respective owners.
The Bluetooth word mark and logos are owned by the Bluetooth SIG,
Inc. and any use of such marks by Nokia is under license.
This product is licensed under the MPEG-4 Visual Patent Portfolio
License (i) for personal and noncommercial use in connection with
information which has been encoded in compliance with the MPEG-4
Visual Standard by a consumer engaged in a personal and
noncommercial activity and (ii) for use in connection with MPEG-4
video provided by a licensed video provider. No license is granted or
shall be implied for any other use. Additional information, including
that related to promotional, internal, and commercial uses, may be
obtained from MPEG LA, LLC. See www.mpegla.com (in English).
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