For the online user guide, even more info, and
troubleshooting help, go to www.nokia.com/support.
Check out the videos at www.youtube.com/
NokiaSupportVideos.
2
User Guide
Nokia Lumia 810
Contents
Safety 4
Antenna locations 6
Help and support 7
Feature-specific information 9
Nokia Careline 13
Find your phone label 14
Access codes 15
Product and safety information 18
Copyrights and other notices 30
NOKIA MANUFACTURER'S LIMITED
WARRANTY FOR NOKIA WITH WINDOWS
PHONE 34
Message from the FDA 41
Message from the CTIA (The Wireless
Association) 49
3
Safety
Read these simple guidelines. Not following them
may be dangerous or illegal. For further info, read
the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone
use is not allowed or when it may cause
interference or danger, for example, in
aircraft, in hospitals or near medical equipment,
fuel, chemicals, or blasting areas. Obey all
instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your
hands free to operate the vehicle while
driving. Your first consideration while
driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to
interference, which could affect
performance.
QUALIFIED SERVICE
Only qualified personnel may install or
repair this product.
BATTERIES, CHARGERS, AND OTHER
ACCESSORIES
Use only batteries, chargers, and other
accessories approved by Nokia for use
with this device. Third-party chargers that comply
with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may
be compatible. Do not connect incompatible
products.
4
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep
it dry.
GLASS PARTS
The device screen is made of glass. This
glass can break if the device is dropped
on a hard surface or receives a
substantial impact. If the glass breaks, do not
touch the glass parts of the device or attempt to
remove the broken glass from the device. Stop
using the device until the glass is replaced by
qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do
not listen at high volume levels for long
periods. Exercise caution when holding
your device near your ear while the loudspeaker
is in use.
5
Antenna locations
Learn where the antennas are located on your
phone to get the best possible performance.
Avoid touching the antenna area while the
antenna is in use. Contact with antennas affects
the communication quality and may reduce
battery life due to higher power level during
operation.
The antenna areas are highlighted.
6
Help and support
When you want to learn more about your phone,
or if you're unsure how your phone should work,
there are several support channels for you to
check.
To help you get the most out of your phone, read
the user guide thoroughly.
Explore www.nokia.com/support where you can
find:
•Full-length user guides
•Troubleshooting info
•Discussions
•News on apps and downloads
7
•Software update info
•Further details about features and
technologies, and the compatibility of
devices and accessories
For support videos, go to www.youtube.com/
NokiaSupportVideos.
If your phone isn't responding
Do the following:
•Switch the phone off, and remove the
battery. After about a minute, put the battery
back in, and switch the phone on.
•Update your phone software
•Reset your phone. This restores the factory
settings, and erases all your personal
content, including apps you've purchased
and downloaded. On the start screen, swipe
left, and tap
phone.
If your issue remains unsolved, contact Nokia for
repair options. Before sending your phone for
repair, always back up your data, as all personal
data in your phone may be deleted.
Tip: If you need to identify your phone, to
view the unique IMEI number of the phone,
dial *#06#.
Settings > about > reset your
8
Feature-specific information
Important: This device is designed to be
used with a mini-UICC SIM card, also known
as a micro-SIM card only. A micro-SIM card
is smaller than the standard SIM card. Use
of incompatible SIM cards may damage the
card or the device, and may corrupt data
stored on the card.
Note: Switch the device off and disconnect
the charger and any other device before
removing any covers. Avoid touching
electronic components while changing any
covers. Always store and use the device with
any covers attached.
Use only compatible memory cards approved by
Nokia for use with this device. Incompatible cards
may damage the card and the device and corrupt
data stored on the card.
Important: Do not remove the memory card
when an app is using it. Doing so may
damage the memory card and the device
and corrupt data stored on the card.
If the battery is completely discharged, it may
take several minutes before the charging
indicator is displayed or before any calls can be
made.
You can use USB charging when a wall outlet is not
available. Data can be transferred while charging
the device. The efficiency of USB charging power
varies significantly, and it may take a long time for
9
charging to start and the device to start
functioning.
Use only Qi chargers for wireless charging.
Warning: Make sure there’s nothing
between the charger and the device. Do not
attach anything, such as stickers, to the
device surface near the charging area.
Flight mode closes connections to the mobile
network and switches your phone's wireless
features off. NFC is not switched off. Comply with
the instructions and safety requirements given
by, for example, an airline, and any applicable laws
and regulations. Where allowed, you can connect
to a Wi-Fi network to, for example, browse the
internet or switch Bluetooth on in flight mode.
Important: Avoid scratching the touch
screen.
Do not connect products that create an output
signal, as this may damage the device. Do not
connect any voltage source to the audio
connector. If you connect an external device or
headset, other than those approved by Nokia for
use with this device, to the audio connector, pay
special attention to volume levels.
You can send text messages that are longer than
the character limit for a single message. Longer
messages are sent as two or more messages.
Your service provider may charge accordingly.
Characters with accents, other marks, or some
language options, take more space, and limit the
number of characters that can be sent in a single
message.
10
The compass has limited accuracy.
Electromagnetic fields, metal objects, or other
external circumstances may also affect the
accuracy of the compass. The compass should
always be properly calibrated.
The availability, accuracy and completeness of
the location info depend on, for example, your
location, surroundings, and third party sources,
and may be limited. Location info may not be
available, for example, inside buildings or
underground. For privacy info related to
positioning methods, see the Nokia Privacy
Policy.
Contents of digital maps may sometimes be
inaccurate and incomplete. Never rely solely on
the content or the service for essential
communications, such as in emergencies.
Using services or downloading content may cause
transfer of large amounts of data, which may
result in data traffic costs.
Websites may ask to access your current location
info to, for example, personalise the info they
show you. If you allow a website to use your
location info, your location may be visible to
others, depending on the website. Read the
privacy policy of the website.
Location info can be attached to a photo or video,
if your location can be determined using satellite
or network methods. If you share a photo or video
that contains location info, the location info may
be visible to those who view the photo or video.
You can switch geotagging off in the phone
settings.
11
Note: Using Wi-Fi may be restricted in some
countries. For example, in the USA and
Canada, you are only allowed to use 5.15–
5.25 GHz Wi-Fi indoors. For more info,
contact your local authorities.
Keep a safe distance when using the flash. Do not
use the flash on people or animals at close range.
Do not cover the flash while taking a photo.
The software in this device includes software
licensed by Nokia from Microsoft Corporation or
its affiliates. To access the Windows Phone
software license terms, select
about. Please read the terms. Please note that by
using the software, you accept the terms. If you
do not accept the terms, do not use the device or
software. Instead contact Nokia or the party from
which you purchased the device to determine its
return policy.
Settings >
12
Nokia Careline
The Nokia Careline provides product support info
including phone features, settings for services
such as e-mail, and guidance on accessing repair
support.
Our representatives are ready to answer your
questions and guide you in using Nokia products
and services.
Nokia Careline can help you with the following:
• Nokia original phones, products, and
accessories
• Phone software and apps
If you call Nokia Careline, you need to provide
specific info about your phone or accessory, so
have it with you when you call.
Nokia Careline, USA
Tel: 1-888-NOKIA-2U (1-888-665-4228)
Website: www.nokia.com/support
Nokia Careline, Canada
Tel: 1-888-22-NOKIA (1-888-226-6542)
Website: www.nokia.com/support
For TTY/TDD users only
1-800-24-NOKIA (1-800-246-6542)
13
Find your phone label
If you need to call Nokia Careline or your service
provider, you need specific information listed on
your phone label.
The phone label may be:
• Under the battery
• On the back cover
In phones with a nonremovable battery, this
information may be on the back of the phone or
on the top or bottom edge of the phone.
The label contains the model and serial numbers,
as well as other important information about your
phone.
To help Nokia Care promptly answer your
questions, have the following information
available before contacting Care services:
• The phone or accessory in question
• Phone model number
• International mobile equipment identity
(IMEI), electronic serial number (ESN), or
Mobile Equipment Identifier (MEID)
• Your zip code
14
Access codes
Ever wondered what the different codes on your
phone are for?
PIN code
(4-8 digits)
PUKThis is required to
This protects your SIM
card against
unauthorised use or is
required to access
some features.
You can set your
phone to ask for the
PIN code when you
switch it on.
If not supplied with
your card or you forget
the code, contact your
network service
provider.
If you type in the code
incorrectly three times
in a row, you need to
unblock the code with
the PUK code.
unblock a PIN code.
If not supplied with
your SIM card, contact
your network service
provider.
15
Security code (lock
code, password)
(min. 4 digits)
IMEIThis is used to identify
This helps you protect
your phone against
unauthorised use.
You can set your
phone to ask for the
lock code that you
define.
Keep the code secret
and in a safe place,
separate from your
phone.
If you forget the code
and your phone is
locked, your phone will
require service.
Additional charges
may apply, and all the
personal data in your
phone may be deleted.
For more information,
contact Nokia Care or
your phone dealer.
valid phones in the
network. The number
can also be used to
block, for example,
stolen phones. You
may also need to give
the number to Nokia
Care services.
16
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