Microsoft RM-860 Manual PIB
Product Safety and Warranty Information
Nokia Lumia 928
Issue 1 EN
Contents
Safety 3
Antenna locations 5
Support 6
Warranty and Services 6
Product and safety information 8
Additional safety information 15
Product Safety and Warranty Info
Safety
Read these simple guidelines. Not following them may be dangerous or illegal. For
further information, read the complete user
guide.
Switch o in Restricted Areas
Switch the device o when
mobile phone use is not allowed
or when it may cause interference or danger, for example,
in aircraft, in hospitals or near
medical equipment, fuel, chemicals, or blasting areas. Obey all
instructions in restricted areas.
Road Safety Comes First
Obey all local laws. Always keep
your hands free to operate the
vehicle while driving. Your rst
consideration while driving
should be road safety.
Interference
All wireless devices may be susceptible to interference, which
could aect performance.
Qualied Service
Only qualied personnel may
install or repair this product.
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Batteries, Chargers, and other
Accessories
Use only batteries, chargers,
and other accessories approved
for use with this device. Do not
connect incompatible products.
Keep your Device dry
Your device is not water-resistant. Keep it dry.
Glass Parts
The device screen is made of
glass. This glass can break if
the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks,
do not touch the glass parts of
the device or attempt to remove the broken glass from the
device. Stop using the device
until the glass is replaced by
qualied service personnel.
Protect your Hearing
To prevent possible hearing
damage, do not listen at high
volume levels for long periods.
Exercise cautionwhen holding
your device near your ear while
the speakerphone is in use.
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Product Safety and Warranty Info
Antenna locations
Avoid touching the antenna area while the
antenna is in use. Contact with antennas
aects the communication quality and may
reduce battery life due to higher power
level during operation. Antenna areas are
highlighted.
5
Support
When you want to learn more about how to
use your product or you are unsure how your
phone should function, go to www.nokia.
com/support. If you have an issue, do one of
the following:
Press and hold the power key for about
•
10 seconds. The phone switches off. To
switch your phone back on, press and
hold the power key.
• Update your phone software.
• Restore the original factory settings.
• If your issue remains unsolved, contact
Nokia for repair options. Before sending
your phone for repair, always back up
your data, as all personal data in your
phone may be deleted.
For additional product support information,
see the Quick Refernce Guide included with
your Nokia device. The full list of Terms and
Conditons and the user guide are available
at www.nokia.com/support.
Warranty and Services
Nokia Careline
The Nokia Careline provides product support information including phone features,
settings for services such as email, and
guidance on accessing repair support. Our
representatives are ready to answer your
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Product Safety and Warranty Info
questions and guide you in using Nokia
products and services
Nokia Careline can help you with the following:
• Nokia original phones, products, and
accessories
• Phone software and applications
If you ever need to call Nokia Careline, you
will need to provide specic information
about your phone or accessory, so have it
with you when you call.
.
Find your phone label
If you need to call Nokia Careline or your
service provider, you need specic information listed on your phone label. The phone
label may be:
• On the back cover
In phones with a nonremovable battery,this
information may be on the back of the phone
or on the top or bottom edge of the phone.
The label contains the model and serial numbers, as well as other important information
about your phone.
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To help Nokia Care promptly answer your
questions, have the following information
available before contacting Care services:
• The phone or accessory in question
• Phone model number
• International mobile equipment identity
(IMEI), electronic serial number (ESN), or
Mobile Equipment Identier (MEID)
Product and safety information
Feature-specic instructions
This device is able to communicate with
Microsoft Exchange ActiveSync enabled
servers. The provision of this device to you
does not grant you, and you do not receive,
any rights under any Microsoft intellectual
property with respect to any server software,
or server device, that is accessed using this
device or with respect to use of Microsoft
Exchange ActiveSync apart from this device.
The personal unblocking key (PUK) code and
the universal personal unblocking key (UPUK)
code (8 digits) are required to change a
blocked PIN code and UPIN code, respec-
tively. The PUK2 code (8 digits) is required
to change a blocked PIN2 code. These codes
are not supplied with the SIM card. Contact
your local service provider for the codes.
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Product Safety and Warranty Info
Important:
This device is designed to be used with
a mini-UICC SIM card, also known as a
micro-SIM card only. A micro-SIM card is
smaller than the standard SIM card. Use of
incompatible SIM cards may damage the card
or the device, and may corrupt data stored
on the card.
Important:
Use encryption to increase the security of
your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.
Note:
Using WLAN may be restricted in some countries. For example, in the EU, you are only
allowed to
use 5150-5350 MHz WLAN indoors, and in the USA and Canada, you are
only allowed to use 5.15 -5.25 GHz WLAN
indoors. For more information, contact
your local authorities.
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The availability and quality of GPS signals
may be aected by your location, satellite positions, buildings, natural obstacles,
weather conditions, and adjustments to GPS
satellites made by the United States government. GPS signals may not be available
inside buildings or underground.
Do not use GPS for precise location measurement, and never rely solely on the location information provided by GPS and cellular
networks.
You can send text messages that are longer
than the character limit for a single message.
Longer messages are sent as two or more
messages. Your service provider may charge
accordingly.
Characters with accents, other marks, or
some language options, take more space,
limiting the number of characters that can
be sent in a single message.
Note:
If you run out of battery during download,
the downloaded data may be lost.
Your service provider may have requested
that certain features be disabled or not
activated in your device. If so, these features
will not appear on your device menu. Your
device may also have customized items such
as menu names, menu order, and icons.
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Product Safety and Warranty Info
Network services and costs
Your device is approved for use on the CDMA
800,1900; WCDMA 850, 900, 1900, 2100; LTE
band 13 (700Mhz)
and GSM/EDGE 850, 900, 1800, 1900 MHz
networks. To use the device, you need a sub
scription with a service provider. Using
network services and downloading content to
your device requires a network connection
and may result in data trac costs. Some
product features require support from the
network, and you may need to subscribe to
them.
and band 4 (1700Mhz);
Take care of your device
Handle your device, charger and accessories
with care. The following suggestions help you
protect your warranty coverage.
• Keep the device dry. Precipitation,
humidity, and all types of liquids or moisture can contain minerals that corrode
electronic circuits. If your device gets
wet, allow the device to dry.
• Do not use or store the device in dusty
or dirty areas. Moving parts and electronic components can be damaged.
•
Do not store the device in high tempera-
tures. High temperatures can shorten the
life of the device,damage the battery,
and warp or melt plastics.
-
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• Do not store the device in cold temperatures. When the device warms to its
normal temperature, moisture can form
inside the device and damage electronic
circuits.
• Do not attempt to open the device other
than as instructed in the user guide.
• Unauthorized modications may damage the device and violate regulations
governing radio devices.
• Do not drop, knock, or shake the device.
Rough handling can break internal circuit
boards and mechanics. If you believe the
battery or charger is damaged, take it
to a service centre for inspection before
continuing to use it.
• Only use a soft, clean, dry cloth to clean
the surface of the device.
• Do not paint the device. Paint can clog
moving parts and prevent proper operation.
• Switch o the device from time to time
for optimum performance.
• Keep your device away from magnets or
magnetic elds.
• To keep your important data safe, store
it in at least two separate places, such as
your device, memory card,
or computer,
or write down important information.
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Product Safety and Warranty Info
During extended operation, the device may
feel warm. In most cases, this is normal.
If you suspect the device is not working
properly, take it to the nearest authorized
service facility.
About Digital Rights Management
When using this device, obey all laws and
respect local customs, privacy and legitimate
rights of others, including copyrights.
Copyright protection may prevent you from
copying, modifying, or transferring pictures,
music, and other content.
Content owners may use dierent types of
digital rights management (DRM) technologies to protect their intellectual property,
including copyrights. This device uses various types of DRM software to access DRMprotected content. With this device you can
access content protected with PlayReady and
WMDRM 10. If certain DRM software fails to
protect the content, content owners may ask
that such DRM software’s ability to access
new DRM-protected content be revoked.
Revocation may also prevent renewal of such
DRM-protected content already in your device. Revocation of such DRM software does
not aect the use of content protected with
other types of DRM or the use of non-DRMprotected content.
Digital rights management (DRM) protected
content comes with an associated licence
that denes your rights to use the content.
If your device has WMDRM-protected content, both the licences and the content are
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lost if the device memory is formatted. You
may also lose the licences and the content if
the les on your device become corrupted.
Losing the licences or the content may limit
your ability to use the same content on your
device again. For more information, contact
your service provider.
Batteries and chargers
Charger information
This device is intended for use when supplied with power from the following chargers:
AC-50 and CA-190CD. The exact Nokia
charger model number may vary depending
on the plug type, identied by E, X, AR, U, A,
C, K, or B.
The battery can be charged and discharged
hundreds of times, but it will eventually wear
When the talk and standby times are
out.
noticeably shorter than normal, to replace
the battery, take the device to the nearest
authorized service facility.
This phone shall only be connected to CTIA
certied adapters, products that bear the
USB-IF logo or products that have
completed the USB-IF compliance program.
When your charger is not in use, unplug it
from the electrical plug and the device. Do
not leave a fully charged battery connected
to a charger, as overcharging may shorten
the battery’s lifetime. If left unused, a fully
charged battery will lose its charge over
time.
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