Information Warranty and Safety Product
Nokia Lumia 822
9258178 Issue 1 EN
Contents
Safety |
3 |
Antenna locations |
5 |
Support |
6 |
Warranty and Services |
6 |
Product and safety information |
8 |
Additional safety information |
15 |
Product Safety and Warranty Info
Safety
Read these simple guidelines. Not following them may be dangerous or illegal. For further information, read the complete user guide.
Switch off in Restricted Areas
Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example,
in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
Road Safety Comes First
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.
Interference
All wireless devices may be susceptible to interference, which could affect performance.
Qualified Service
Only qualified personnel may install or repair this product.
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Batteries, Chargers, and other Accessories
Use only batteries, chargers, and other accessories approved for use with this device. Do not connect incompatible products.
Keep your Device dry
Your device is not water-resis- tant. Keep it dry.
Glass Parts
The device screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.
Protect your Hearing
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.
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Product Safety and Warranty Info
Antenna locations
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. Antenna areas are highlighted.
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Support
When you want to learn more about how to use your product or you are unsure how your phone should function, go to www.nokia. com/support. If you have an issue, do one of the following:
•Reboot your phone. Switch off the phone, and remove the battery. After about a minute, replace the battery, and switch on the phone.
•Update your phone software.
•Restore the original factory settings.
•If your issue remains unsolved, contact Nokia for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.
For additional product support information, see the Quick Refernce Guide included with your Nokia device. The full list of Terms and Conditons and the user guide are available at www.nokia.com/support.
Warranty and Services
Nokia Careline
The Nokia Careline provides product support information including phone features, settings for services such as email, and guidance on accessing repair support. Our representatives are ready to answer your
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Product Safety and Warranty Info
questions and guide you in using Nokia products and services.
Nokia Careline can help you with the following:
•Nokia original phones, products, and accessories
•Phone software and applications
If you ever need to call Nokia Careline, you will need to provide specific information about your phone or accessory, so have it with you when you call.
Nokia Careline, USA
Tel: 1-888-NOKIA-2U (1-888-665-4228)
Website: www.nokia.com/support
Nokia Careline, Canada
Tel: 1-888-22-NOKIA (1-888-226-6542)
Website: www.nokia.com/support
For TTY/TDD users only
1-800-24-NOKIA (1-800-246-6542)
Find your phone label
If you need to call Nokia Careline or your service provider, you need specific information listed on your phone label. The phone label may be:
• Under the battery
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• On the back cover
In phones with a nonremovable battery,this information may be on the back of the phone or on the top or bottom edge of the phone.
The label contains the model and serial numbers, as well as other important information about your phone.
To help Nokia Care promptly answer your questions, have the following information available before contacting Care services:
•The phone or accessory in question
•Phone model number
•International mobile equipment identity (IMEI), electronic serial number (ESN), or
Mobile Equipment Identifier (MEID)
•Your zip code
Product and safety information
Feature-specific instructions
This device is able to communicate with Microsoft Exchange ActiveSync enabled servers. The provision of this device to you does not grant you, and you do not receive, any rights under any Microsoft intellectual property with respect to any server software, or server device, that is accessed using this device or with respect to use of Microsoft Exchange ActiveSync apart from this device.
The personal unblocking key (PUK) code and the universal personal unblocking key (UPUK) code (8 digits) are required to change a blocked PIN code and UPIN code, respec-
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Product Safety and Warranty Info
tively. The PUK2 code (8 digits) is required to change a blocked PIN2 code. These codes are not supplied with the SIM card. Contact your local service provider for the codes.
Important:
This device is designed to be used with a mini-UICC SIM card, also known as a micro-SIM card only. A micro-SIM card is
smaller than the standard SIM card. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.
Important:
Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.
Note:
Using WLAN may be restricted in some countries. For example, in the EU, you are only allowed to use 5150-5350 MHz WLAN indoors, and in the USA and Canada, you are only allowed to use 5.15 -5.25 GHz WLAN indoors. For more information, contact your local authorities.
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The availability and quality of GPS signals may be affected by your location, satellite positions, buildings, natural obstacles, weather conditions, and adjustments to GPS satellites made by the United States government. GPS signals may not be available inside buildings or underground.
Do not use GPS for precise location measurement, and never rely solely on the location information provided by GPS and cellular networks.
You can send text messages that are longer than the character limit for a single message. Longer messages are sent as two or more messages. Your service provider may charge accordingly.
Characters with accents, other marks, or some language options, take more space, limiting the number of characters that can be sent in a single message.
Note:
If you run out of battery during download, the downloaded data may be lost.
Your service provider may have requested that certain features be disabled or not activated in your device. If so, these features will not appear on your device menu. Your device may also have customized items such as menu names, menu order, and icons.
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Product Safety and Warranty Info
Network services and costs
Your device is approved for use on the CDMA 800,1900; WCDMA 850, 900, 1900, 2100; LTE band 13 (700Mhz); and GSM/EDGE 850, 900, 1800, 1900 MHz networks. To use
the device, you need a subscription with a service provider. Using network services and downloading content to your device requires a network connection and may result in data traffic costs. Some product features require support from the network, and you may need to subscribe to them.
Take care of your device
Handle your device, battery, charger and accessories with care. The following suggestions help you protect your warranty coverage.
•Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that corrode electronic circuits. If your device gets wet, remove the battery, and allow the device to dry.
•Do not use or store the device in dusty or dirty areas. Moving parts and electronic components can be damaged.
•Do not store the device in high temperatures. High temperatures can shorten the
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life of the device,damage the battery, and warp or melt plastics.
•Do not store the device in cold temperatures. When the device warms to its normal temperature, moisture can form inside the device and damage electronic circuits.
•Do not attempt to open the device other than as instructed in the user guide.
•Unauthorized modifications may damage the device and violate regulations governing radio devices.
•Do not drop, knock, or shake the device. Rough handling can break internal circuit boards and mechanics. If you believe the battery or charger is damaged, take it to a service centre for inspection before continuing to use it.
•Only use a soft, clean, dry cloth to clean the surface of the device.
•Do not paint the device. Paint can clog moving parts and prevent proper operation.
•Switch off the device and remove the battery from time to time for optimum performance.
•Keep your device away from magnets or magnetic fields.
•To keep your important data safe, store it in at least two separate places, such as your device, memory card, or computer, or write down important information.
During extended operation, the device may
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Product Safety and Warranty Info
feel warm. In most cases, this is normal. If you suspect the device is not working properly, take it to the nearest authorized service facility.
About Digital Rights Management
When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights. Copyright protection may prevent you from copying, modifying, or transferring pictures, music, and other content.
Content owners may use different types of digital rights management (DRM) technologies to protect their intellectual property, including copyrights. This device uses various types of DRM software to access DRMprotected content. With this device you can access content protected with PlayReady and WMDRM 10. If certain DRM software fails to protect the content, content owners may ask that such DRM software’s ability to access new DRM-protected content be revoked. Revocation may also prevent renewal of such DRM-protected content already in your device. Revocation of such DRM software does not affect the use of content protected with other types of DRM or the use of non-DRM- protected content.
Digital rights management (DRM) protected content comes with an associated licence that defines your rights to use the content.
If your device has WMDRM-protected content, both the licences and the content are
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lost if the device memory is formatted. You may also lose the licences and the content if the files on your device become corrupted.
Losing the licences or the content may limit your ability to use the same content on your device again. For more information, contact your service provider.
Batteries and chargers
Battery and charger information
Your device is intended for use with a BP4W rechargeable battery. Nokia may make additional battery models available for this device. Always use original Nokia batteries. This device is intended for use when supplied with power from the following chargers: AC-50U and CA-190CD. The exact Nokia charger model number may vary depending on the plug type, identified by E, X, AR, U, A,
C, K, or B.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.
This phone shall only be connected to CTIA certified adapters, products that bear the
USB-IF logo or products that have completed the USB-IF compliance program.
Battery safety
Always switch the device off and disconnect the charger before removing the battery.
Then you unplug a charger or an accessory, hold and pull the plug, not the cord.
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