Microsoft RM-825 User Manual

User Guide

Nokia Lumia 820

Issue 1 EN

User Guide

Nokia Lumia 820

Safety 4

Get started 5

Keys and parts 5

Back, start, and search key 5

Antenna locations 6

Insert the SIM card 6

Remove the SIM card 8

Insert the memory card 8

Remove the memory card 10

Charge your phone 11

First start-up 13

Lock the keys and screen 16

Change the volume 17

Connect the headset 18

Icons shown on your phone 18

Basics 20

Get to know your phone 20

Personalise your phone 25

Take a screenshot 29

Extend battery life 29

Save on data roaming costs 30

Write text 31

Scan codes or text 34

Clock 35

Nokia account 36

People & messaging 37

Calls 37

Contacts 39

Social networks 42

Messages 44

Mail 48

Camera 54

Take a photo 54

Use different scene modes 55

Download Nokia Lenses from Store 57

Record a video 57

Camera tips 57

Save location info to your photos and videos 57

Share your photos and videos 57

Manage and edit your shots 58

Maps & navigation 62

Switch location services on 62

Nokia Maps 62

Check nearby events and places with Local Scout 66

Positioning methods 66

Internet 68

Define internet connections 68

Use your phone as a hotspot 68

Web browser 69

Search the web 71

Close all internet connections 71

Entertainment 73

Watch and listen 73

Nokia Music 74

Sync music and videos between your phone and computer 76

Store 76

Games 78

Office 80

Microsoft Office Mobile 80

Write a note 83

Make a calculation 83

Calendar 84

Use your work phone 85

Phone management & connectivity 86

Keep your phone up to date 86

Use a high speed connection 87

Wi-Fi 87

NFC 88

Bluetooth 90

Memory and storage 91

Copy content between your phone and computer 92

Security 93

Access codes 94

Help and support 96

Product and safety information 97

Copyrights and other notices 102

Safety

Read these simple guidelines. Not following them may be dangerous or illegal.

SWITCH OFF IN RESTRICTED AREAS

Switch the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or

blasting areas. Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which could affect performance.

QUALIFIED SERVICE

Only qualified personnel may install or repair this product.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only batteries, chargers, and other accessories approved by Nokia for use with thi s device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to

your device micro USB connector, may be compatible. Do not connect incompatible products.

KEEP YOUR DEVICE DRY

Your device is not water-resistant. Keep it dry.

GLASS PARTS

The device screen is made of glass. This glass can break if the device is dropped on a hard

surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

Get started

Get to grips with the basics and have your phone up and running in no time.

Keys and parts

Explore the keys and parts of your phone.

1Earpiece

2 Front camera

3 Connector for headphones and loudspeakers (3.5 mm)

4Volume keys

5 Power/lock key

6 Camera key

7Search key

8Start key

9Microphone

10 Back key

11 Camera flash

12 Camera

13 Micro-USB connector

14 Loudspeaker

Back, start, and search key

Find your way around your phone. The back, start, and search keys help you navigate your phone.

• To switch between open apps, press and hold

• To go back to the previous screen you were in, press

websites you've visited since the last time your screen was locked.

• To go to the start screen, press

• To control your phone with your voice, press and hold

This feature is not available in all languages. For info on the supported languages, go to support.microsoft.com.

. The app you were in remains open in the background.

, swipe left or right, and tap the app you want.

. Your phone remembers all the apps and

, and say a voice command.

• To search the web, press .

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.

Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.

The antenna areas are highlighted.

Insert the SIM card

Read on to learn how to insert your SIM card into your phone.

Important: This devi ce is desig ned t o be u sed wi th a mini-UICC SIM card, also known as a microSIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.

Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.

Make sure the phone is switched off.

1. At a top corner of the phone, put your thumbnail in the seam between the screen frame and the back cover. Bend the cover until a side seam opens slightly.

2. Repeat on the other corner, and remove the cover.

3. If the battery is in, lift it out.

4. Push the SIM into the card slot until it locks into place. Make sure the contact area is face down.

5. Line up the battery contacts, and replace the battery.

6. Press the bottom edge of the back cover against the bottom edge of the phone.

7. Press the back of the cover until it snaps into place.

Remove the SIM card

Got a new SIM card? Learn how to remove the previous card from your phone.

1. Switch the phone off.

2. Remove the back cover.

3. If the battery is in, lift it out.

4. Push the card in until you hear a click, then pull the card out.

Insert the memory card

Learn how to insert the memory card.

Use only compatible memory cards approved by Nokia for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

Note: Switch the device off and disconnect the charger and any other device before removing

any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.

Make sure the phone is switched off.

1. At a top corner of the phone, put your thumbnail in the seam between the screen frame and the back cover. Bend the cover until a side seam opens slightly.

2. Repeat on the other corner, and remove the cover.

3. If the battery is in, lift it out.

4. Push the memory card into the memory card slot until it locks into place.

5. Line up the battery contacts, and replace the battery.

6. Press the bottom edge of the back cover against the bottom edge of the phone.

7. Press the back of the cover until it snaps into place.

Remove the memory card

Need to change your memory card? Here's how you remove the card from your phone.

1. Switch the phone off.

2. Remove the back cover.

3. If the battery is in, lift it out.

4. Push the memory card in until you hear a click, then pull the card out.

Charge your phone

There's more than one way to charge your phone.

Charge your phone with a USB charger

Your battery has been partially charged at the factory, but you may need to recharge it before you can switch the phone on for the first time.

Make sure you use a compatible USB charger to charge your phone.

1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect the micro-USB end of the cable to your phone.

2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.

You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging.

If your phone is off when you start charging, it automatically switches on.

If the battery is completely discharged, it may take several minutes before the charging indicator is displayed or before any calls can be made.

Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.

First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.

Charge your phone wirelessly

No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts charging.

Your phone supports Qi, the global standard for wireless charging, and is compatible with any Qi wireless charger. The charging areas on the phone and the charger need to touch, so make sure you align the phone and charger properly. Not all phone models fit in all chargers.

You need a Nokia Wireless Charging Shell, marked with the Qi logo inside the shell, for wireless charging to work. The shell may be included in the sales box, or it may be available separately. Only use original Nokia Wireless Charging Shells.

Nokia Wireless Chargers are available separately.

1. Make sure the wireless charger is switched on.

2. Place your phone on the wireless charger so that the charging areas touch together.

3. When the battery is full, remove your phone from the charger.

The charging area is highlighted.

Warning: Make sure there’s nothing between the charger and the device. Do not attach anything, such as stickers, to the device surface near the charging area.

For more info on wireless charging, see the user guide of your charger.

Battery

Take good care of your battery, it's the life force of your phone.

Use only Nokia approved chargers designated for this phone. You can also use a compatible USB cable to charge your phone (included).

First start-up

Learn how to get your new phone up and running.

Switch the phone on

Are you ready? Switch your phone on, and start exploring it.

Press and hold the power key until the phone vibrates.

Switch the phone off

Press and hold the power key, and drag the lock screen down.

Microsoft account

With a Microsoft account, you can access all Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox.

With your Microsoft account, you can, for example:

• Download content from Store

• Back up your contacts

• Upload, store, and share pictures and documents.

• Back up your phone on SkyDrive.

• Play Xbox games

• Get your avatar and gaming achievements on your phone, a nd add to them whe n you pla y games

on your phone

• Keep track of and lock your lost phone with Find My Phone

• Get feeds from social networking services to your People hub

To learn more about Microsoft account and what can you do with it, go to www.windowsphone.com.

Create your Microsoft account

Spice up your life and get more from your phone – create a Microsoft account.

To create a Microsoft account, you need an internet connection. If you don't have a data plan, the data transmission costs may pile up quickly. For info about possible data costs, contact your network service provider. If you can't connect to the internet, you can create the account later.

1. Switch on your phone with the SIM card in the phone.

2. To set up your phone, follow the instructions shown on the screen.

3. Create your Microsoft account, or sign in with your existing username and password.

Tip: Forgot your password? You can request it to be sent to you in a mail or text message.

Tip: To create a Microsoft account later, open a Microsoft app or service on your phone. Or on

the start screen, swipe left, and tap your account on the internet, go to www.live.com.

To make an emergency call during the initial set-up, tap emergency call.

Copy contacts

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy your contacts from your old phone.

Settings > email+accounts > add an account. To create

Tip: If you have an older Windows Phone device, or have previously backed up your contacts in

Windows Live, add your account to your phone, and import them to your phone straight from the service.

Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the phone memory, not on the SIM. The app does not work with all phone models.

1. On your old phone, switch Bluetooth on.

2. On the start screen of your new phone, swipe left, and tap

3. Tap continue, and switch Bluetooth on.

4. Select your old phone from the list of found devices, and follow the instructions shown on both

phones.

If your contacts are written in a language that is not supported by your new phone, the contact information may not be shown correctly.

Transfer my Data.

Lock the keys and screen

Want to avoid accidentally making a call when your phone is in your pocket or bag?

Press the power key.

Unlock the keys and screen

Press the power key, and drag the lock screen up.

Set the keys and screen to lock automatically

On the start screen, swipe left, tap length of time after which the keys and screen are locked automatically.

Settings > lock screen > Screen times out after, and select the

Change the volume

Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the volume to your liking.

Use the volume keys.

The volume keys control all sounds, including the volume of alarms and reminders.

Tip: When you change the volume, you can also switch your phone to silent or normal mode. On the volume control bar at the top of the screen, tap

, , or .

Connect the headset

Enjoy your favourite music, or free your hands for other things when in a call.

Connect the headset to your phone.

Do not connect products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved by Nokia for use with this device, to the audio connector, pay special attention to volume levels.

Icons shown on your phone

The bar at the top of the screen tells you the current time, battery and signal strength, and much more.

Tip: To see hidden icons, tap the status bar.

Signal strength

Battery power level

The battery is charging.

Battery saver mode is switched on.

Your calls are forwarded to another number or your voice mailbox.

There is no SIM card in your phone.

Your SIM card is locked.

A Bluetooth device is connected to your phone.

A Wi-Fi connection is available.

A Wi-Fi connection is active.

An app or service is using your location info.

Your phone is roaming and not on your home mobile network.

Vibrate mode is switched on.

Flight mode is switched on.

Silent mode is switched on.

The type of mobile network you're currently connected to may be shown with a single letter, a combination of letters, or a combination of letters and numbers. For example, your network service provider.

The icons may vary depending on your region or network service provider.

, depending on

Basics

Learn how to get the most out of your new phone.

Get to know your phone

Your phone has two main views, making it easy for you to keep up with what is going on and what's where.

Start screen (1): Animated live tiles show missed calls and received messages, the latest news and weather forecasts, your friends' online statuses, and more.

You can rearrange and resize the tiles, and pin contacts, apps, feeds, mailboxes, websites, and other favourites. Updates of your pinned contacts are shown on the tile, and you can call them directly from the start screen.

Apps menu (2): All your apps are listed here, in alphabetical order.

Got a lot of apps? To search for an app, tap show up in the list to help you search. Tap any letter in the list, and tap the first letter of the app you want.

Tip: You can also search inside an app, such as Store.

Switch between views

If you don't have all the apps you need on your start screen, you can find them from the apps menu.

Simply swipe left or right between the views.

. If you've got loads of apps, letters of the alphabet

Tip: Also, when you've got lots of different things to do, it's easy to switch between the tasks

at hand. Press and hold

Use the touch screen

Explore your phone with a tap, swipe or drag.

1. To use your phone, simply tap or tap and hold the touch screen.

2. To open further options, place your finger on an item until the menu opens.

Tip: You can use your phone even with gloves on. On the start screen, swipe left, and tap Settings > display+touch, and switch touch sensitivity to High .

Example: To open an app or other item, tap the app or item. To edit or delete a calendar

appointment, tap and hold the appointment, and select the appropriate option.

Tap and hold to drag an item

Place your finger on the item for a second or two, and slide your finger across the screen.

and swipe to the app you want.

Swipe

Place your finger on the screen, and slide it in the desired direction.

Example: Swipe left or right between the start screen and the apps menu, or between different views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.

Zoom in or out

Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

Important: Avoid scratching the touch screen.

Switch between apps

When you've got lots of different things to do, it's easy to switch between the tasks at hand.

1. Press and hold

2. Swipe left or right, and tap the app you want.

Use your phone with ease

Struggling with small text or blurry images? Make the fonts larger and the screen easier to view.

1. On the start screen, swipe left, and tap

2. Tap ease of access.

Change the font size Drag the Text size slider.

Switch high contrast on Switch High contrast to On

Magnify the screen

Switch Screen magnifier to On magnifier, use two fingers to move around the screen. To stop magnification, double-tap the screen with two fingers.

Settings.

, and double-tap the screen with two fingers. When using the

Use your phone in flight mode

In places where you don't want to make or receive calls, you can still access your music, videos, and offline games if you switch flight mode on.

Flight mode closes connections to the mobile network and switches your phone's wireless features off. NFC is not switched off. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a WiFi network to, for example, browse the internet or switch Bluetooth on in flight mode.

1. On the start screen, swipe left, and tap

2. Switch Status to turned on

Control your phone with your voice

Got your hands full, but need to use your phone? You can use your voice to make a call, send a text message, search the web, or open an app.

This feature is not available in all languages. For info on the supported languages, go to

support.microsoft.com.

1. Press and hold

2. Say a voice command into your phone.

Example: To check your schedule, say Open calendar.

Tip: For more examples of voice commands, say Help.

Settings > flight mode.

Personalise your phone

Learn how to personalise the start screen, and how to change ringtones.

Personalise the start screen

Would you like to have only your most-used apps on the start screen? You can pin your favourite apps, websites, and much more to the start screen, and move or resize tiles as you like.

1. To pin an app, swipe left to go to the apps menu.

2. Tap and hold the app, and tap pin to Start.

Pin a contact

People, tap and hold the contact, and tap pin to start.

Tap

When you pin a contact, their feed updates are displayed on the tile, and you can call them directly from the start screen.

Pin a website

Go to a website, and tap

Move a tile

Tap and hold the tile, drag and drop it to the new location, and tap the screen.

> pin to start.

Resize or unpin a tile

To resize, tap and hold the tile, and tap the arrow icon.

To unpin the tile, tap and hold the tile, and tap .

Create a safe, fun start screen for kids

You can let your kids use your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they sh ouldn't. Put selected apps, games, and other favourites for kids to enjoy in their own start screen.

1. On the start screen, swipe left, and tap Settings.

2. Tap children's corner.

3. Choose which content your kids can use. You can also set a password to keep your kids from

accessing your own start screen.

Tip: Show your kids how they can personalise their start screen. To change, for example, the background picture, tap customise. On the start screen, you can resize or move tiles in the normal way.

Tip: To let your kids make an in-app purchase, such as buy game points, define a Wallet PIN. You must enter the Wallet PIN to make each purchase. To define a Wallet PIN, on the start screen, swipe left, and tap

Go to your own start screen

Press the power key twice, and swipe up on your own lock screen. If you've set a password, type it in.

Go back to the kid's start screen

On your own lock screen, swipe left, and on the kid's lock screen, swipe up.

Switch the kid's start screen off

On your start screen, swipe left, tap

Change your theme

You can change the display colours, to match your taste and mood.

1. On the start screen, swipe left, and tap

2. Tap Background or Accent colour.

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This object is not available in the repository.

Personalise your phone tones

You can select the best sounds for your phone.

1. On the start screen, swipe left, and tap

2. Select the type of ringtone or alert you want to change, and select the sound.

Wallet > > settings+PIN.

Settings, and switch children's corner to Off .

Settings > theme.

Settings > ringtones+sounds.

Silence your phone

When you switch silent mode on, all ringtones and alert tones are muted. Use this when you are, for example, at the cinema or in a meeting.

1. Press a volume key to see the volume status bar at the top of the screen, and tap

Silent mode is switched on. If you have set your phone to vibrate, vibrate mode is switched on instead of silent mode.

2. If you want to set your phone to vibrate, on the start screen, swipe left, tap +sounds, and switch Vibrate to On

Settings > ringtones

Take a screenshot

Did you just finish personalising your start screen, and want to share your work of art? You can capture your screen and send it to your friends.

1. Press the power key and the start key

at the same time.

2. Tap Photos > Screenshots.

3. Tap and hold the screenshot you want to send, and tap share....

Extend battery life

Find the balance between getting the most out of your phone while getting the battery life you need. There are steps you can take to save power on your phone.

• Always charge the battery fully.

• Mute unnecessary sounds, such as key press sounds.

• Use wired headphones, rather than the loudspeaker.

• The camera viewfinder can be a power drain, so after you've finished taking photos, press

Tip: You can set your phone to automatically save power when the battery charge level is low.

To check the battery status, and switch battery saver mode on, on the start screen, swipe left, and tap

When your phone goes into battery saver mode, you may not be able to change the settings of all apps.

Tip: You can choose when you want battery saver mode to be activated. Tap advanced.

To save power, you can also do the following:

Set the phone screen to switch off after a short time

Lower the screen brightness On the start screen, swipe left, and tap

Use network connections selectively: • Set your phone to check for new mail less frequently,

Settings > battery saver.

On the start screen, swipe left, and tap

screen > Screen times out after.

brightness. Switch Automatically adjust to Off

select the level you want.

or even by request only. In every mailbox you have, tap

> settings > sync settings and set Download new

content to manually.

• Switch Bluetooth on only when needed.

• Switch NFC on only when needed. To switch off, on the start screen, swipe left, and tap +send and switch NFC to Off.

• Use a Wi-Fi connection to connect to the internet, rather than a mobile data connection.

• Stop your phone scanning for available wireless networks. On the start screen, swipe left, tap Settings > WiFi, and switch WiFi networking to Off

• Stop your phone connecting to games. On the start screen, swipe left, tap applications, tap games, and switch all relevant settings off.

• If you're listening to music or otherwise using your phone, but don't want to make or receive calls, switch flight mode on.

Settings, swipe to

Settings > lock

Settings >

Settings > tap

, and

Save on data roaming costs

Want to go easy on your phone bills? You can save on data roaming costs by changing mobile data settings. Data roaming means using your phone to receive data over networks that your network service provider doesn't own or operate. Connecting to the internet when roaming, especially when abroad, can raise data costs substantially. Your network service provider can charge you a fixed fee for data transfer or on a pay as you use basis. To use the optimal connection method, change the Wi-Fi, mobile data, and mail download settings.

+ 77 hidden pages

Microsoft RM-825 User Manual

Contents

Safety

Get started

Keys and parts

Back, start, and search key

Antenna locations

Insert the SIM card

Remove the SIM card

Insert the memory card

Remove the memory card

Charge your phone

Charge your phone with a USB charger

Charge your phone wirelessly

Battery

First start-up

Switch the phone on

Microsoft account

Create your Microsoft account

Copy contacts

Lock the keys and screen

Change the volume

Connect the headset

Icons shown on your phone

Basics

Get to know your phone

Switch between views

Use the touch screen

Switch between apps

Use your phone with ease

Use your phone in flight mode

Control your phone with your voice

Personalise your phone

Personalise the start screen

Create a safe, fun start screen for kids

Change your theme

Object Missing

Personalise your phone tones

Silence your phone

Take a screenshot

Extend battery life

Save on data roaming costs