Microsoft RM-1105 User Guide

Product and safety information

2015-10-08 Issue 1.0 EN-US RM-1105

For your safety

Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further information, read the complete user guide.

TURN OFF IN RESTRICTED AREAS

Turn the device off when mobile phone use is not allowed or when

it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the

vehicle while driving. Your first consideration while driving should be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which

could affect performance.

QUALIFIED SERVICE

Only qualified personnel may install or repair this p roduct.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only batteries, chargers, and other accessories approved by

Microsoft Mobile for use with this device. Third-party chargers that comply with the applicable USB requirements, and that can connect to your device USB connector, may be compatible. Do not conn ect incompatible products.

KEEP YOUR DEVICE DRY

Your device is not water-resistant. Keep it dry.

GLASS PARTS

The device screen is made of glass. This glass can break if the

device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. St op using the device until the glass is replaced by qualified service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume

levels for long periods. Exercise caution when holding your device near your ear while the speakerphone is in use.

SAR

This device meets RF exposure guidelines when used either in the

normal use position against the ear or when positioned at least 5/8 inch (1.5 centimeters) away from the body. The specific maximum SAR values can be found in the Certification Information (SAR) sec tion of this user guide. For more information, go to www.sar-tick .com.

When a carry case, belt clip or other form of d evice holder is used for body-worn operation, it should not contain metal and should provide at least the above-stated separation distance from the body. Note that mobile devices may be transmitting even if you are not m aking a voice call.

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.

Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.

The antenna areas are highlighted.

Troubleshooting and support

When you want to learn more about your phone, or if you're unsure how your phone should work, there are several support channels for you to check.

To help you get the most out of your phone, you can explore www.microsoft.com/mobile/support.

There you can find:

• Full-length user guides

• Troubleshooting info

• Discussions

• News on apps and downloads

• Software update info

• Further details about features and technologies, and the compatibility of devices and accessories

Troubleshooting and discussions may not be available in all languages.

For support videos, go to www.youtube.com/ lumiasupport.

For questions regarding your plans, billing, or network, please contact your operator. For questions regarding your product and warranty, please visit the support pages for your country at www.microsoft.com/mobile/support.

AT&T provides detailed support info, including device specifications, troubleshooting, and user forums, at www.att.com/DeviceSupport.

If your phone doesn’t respond

Try the following:

• Press and hold the volume down key and power key at the same time for about 10 seconds. The phone restarts.

• Take the battery out for a few seconds. Put the battery back in, and switch your phone on again.

If your phone freezes frequently, update your phone software, or reset your phone. Resetting restores the factory settings, and erases all your personal content, including apps you've purchased and downloaded. On the start screen, swipe down from the top of the screen, and tap All settings >

System > About > Reset your phone.

If your issue remains unsolved, contact your network service provider or the manufacturer for repair options. Before sending your phone for repair, always back up your data, as all personal data in your phone may be deleted.

Tip: If you need to identify your phone, to view the unique IMEI number of the phone, dial *#06#. You can also find the IMEI number in the phone body. For details, see the product and safety information section in the online user guide.

Feature-specific information

Important: Your device uses a nano-SIM card, also kno wn as a

nano-UICC SIM card. Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and

may corrupt data stored on the card. Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

Do not connect to products that create an output s ignal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels. You can send text messages that are longer than the character limit for a single message. Longer messages are sent as two or more messages. Your service provider may charge accordingly. Characters with accents, other marks, or some language options, take more space, and limit the number of characters that can be sent in a single message.

Note: Using Wi-Fi may be restricted in some countries. For

example, in the EU, you are only allowed to use 5150–5350 MHz

Wi-Fi indoors, and in the USA and Canada, you are only allowed

to use 5.15–5.25 GHz Wi-Fi indoors. For more information,

contact your local authorities. Airplane mode closes connections to the mobile network and turns your device's wireless features off. If supported by your device, the NFC payment and ticketing feature of the device may remain active. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can

connect to a Wi-Fi network to, for example, browse the internet or turn Bluetooth on in airplane mode. Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on the content or the service for essential communications, such as in emergencies.

Important: Before sharing your location, consider carefully with

whom you are sharing. Check the privacy settings of the social

networking service you are using, as you might share your

location with a large group of people. The availability, accuracy and completeness of the location information depend on, for example, your location, surroundings, and third party sources, and may be limited. Location informa tion may not be available, for example, inside buildings or underground. For privacy information related to positioning methods, see the Microsoft Privacy Statem ent. Keep a safe distance when using the flash. Do not use the flash on people or animals at close range. Do not cover the flash while taking a photo.

Find your model number and serial number (IMEI)

If you need to contact your care point or your service p rovider, you may need info such as the model number and the serial number (IMEI). To see the info, tap You can also find the info on your phone label, which is located under the back cover. The IMEI is also visible on the original sales box .

Settings > System > About > More info.

Product and safety info

Network services and costs

You can only use your device on the LTE TDD 2500-2700 (41); LTE FDD 700 (12), 700 (13), 700 (29), 800 (20), 850 (5), 900 (8), 1700/2100 (4), 1800 (3), 1900 (2), 2100 (1), 2300 (30), 2600 (7); WCDMA 850, 900, 1700/2100, 1900, 2100; GSM 850, 900, 1800, 1900 MHz networks. You need a subscription with a service provider. Using some features and services, or downloading conten t, including free items, require a network connection. This may cause the transfer of large amounts of data, which may result in data costs. You may also need to subscribe to some features. At the request of your network service provider, your device may collect and report Customer Proprietary Network Information, which may include information such as: technical configuration, type, destination, location, and amount of use of any telecommunicati ons services to which you are subscribed. Please see our Privacy Page at www.microsoft.com/ mobile/privacypolicy, or contact your network service provider for more information.

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