Microsoft RM-1063 User Guide

Product and safety information

2015-01-26 Issue 1.0 EN RM-1063

For your safety

Read these simple guidelines. Not following them may be dangerous or
against local laws and regulations. For further information, read the
complete user guide.

TURN OFF IN RESTRICTED AREAS

Turn the device off when mobile phone use is not allowed or when

it may cause interference or danger, for example, in aircraft, in
hospitals or near medical equipment, fuel, chemicals, or blasting areas.
Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the

vehicle while driving. Your first consideration while driving should
be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which

could affect performance.

QUALIFIED SERVICE

Only qualified personnel may install or repair this p roduct.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only batteries, chargers, and other accessories approved by

Microsoft Mobile for use with this device. Third-party chargers
that comply with the IEC/EN 62684 standard, and that can connect to
your device micro USB connector, may be compatible. Do not conn ect
incompatible products.

KEEP YOUR DEVICE DRY

Your device is not water-resistant. Keep it dry.

GLASS PARTS

The device screen is made of glass. This glass can break if the

device is dropped on a hard surface or receives a substantial
impact. If the glass breaks, do not touch the glass parts of the device or
attempt to remove the broken glass from the device. St op using the
device until the glass is replaced by qualified service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume

levels for long periods. Exercise caution when holding your device
near your ear while the speakerphone is in use.

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SAR

This device meets RF exposure guidelines when used either in the

normal use position against the ear or when positioned at least
5/8 inch (1.5 centimetres) away from the body. The specific maximum
SAR values can be found in the Certification Information (SAR) sec tion
of this user guide. For more information, go to www.sar-tick .com.

When a carry case, belt clip or other form of d evice holder is used for
body-worn operation, it should not contain metal and should provide at
least the above-stated separation distance from the body. Note that
mobile devices may be transmitting even if you are not m aking a voice
call.

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Antenna locations

Learn where the antennas are located on your
phone to get the best possible performance.

Avoid touching the antenna area while the antenna
is in use. Contact with antennas affects the
communication quality and may reduce battery life
due to higher power level during operation.

The antenna areas are highlighted.

Troubleshooting and support

When you want to learn more about your phone, or
if you're unsure how your phone should work, there
are several support channels for you to check.

To help you get the most out of your phone, there's
a user guide in your phone with additional
instructions. Tap

Lumia Help+Tips.

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You can also go to www.microsoft.com/mobile/
support/, where you can find:

• Full-length user guides

• Troubleshooting info

• Discussions

• News on apps and downloads

• Software update info

• Further details about features and technologies,
and the compatibility of devices and accessories

Troubleshooting and discussions may not be
available in all languages.

For support videos, go to www.youtube.com/
lumiasupport.

For questions regarding your plans, billing, or
network, please contact your operator. For
questions regarding your product and warranty,
please visit the support pages for your country at
www.microsoft.com/mobile/support/.

AT&T provides detailed support info, including
device specifications, troubleshooting, and user
forums, at www.att.com/DeviceSupport.

If your phone doesn’t respond

Try the following:

• Press and hold the power key for about 10 seconds.
The phone restarts.

• Take the battery out for a few seconds. Put the
battery back in, and switch your phone on again.

If your phone freezes frequently, update your
phone software, or reset your phone. Resetting
restores the factory settings, and erases all your

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