Includes RSA BSAFE cryptographic or security protocol software from
RSA Security.
Java is a trademark of Sun Microsystems, Inc.
The information contained in this user guide was written for the Nokia 6012 and Nokia 6015i
products. Nokia operates a policy of ongoing development. Nokia reserves the right to make changes
to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME
OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER
CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE
LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT.
NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUME NT OR WITH DRAW IT AT ANY TIME WITHOUT
PRIOR NOTICE.
Export Controls
This device may contain commodities, technology or software subject to export laws and regulations
from the US and other countries. Diversion contrary to law is prohibited.
FCC/Industry Canada Notice
Your phone may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your
telephone if such interference cannot be eliminated. If you require assistance, contact your local
service facility. This device complies with part 15 of the FCC rules. Operation is subject to the
condition that this device does not cause harmful interference.
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed safety
instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press the End key as many
times as needed to clear the display and return to the main screen. Enter the
emergency number, then press the Talk key. Give your location. Do not end
the call until given permission to do so.
Congratulations on your purchase of the Nokia 6012 or Nokia 6015i mobile phone. Your
phone provides many functions which are practical for daily use, such as a hands-free
loudspeaker, alarm clock, calculator, calendar, and more. Your phone can also connect
to a PC, laptop, or other device using a data cable. To personalize your phone, you can
set your favorite ring tones or select an Xpress-on
■ About your device
The Nokia 6012 wireless phone described in this guide is approved for use on the CDMA
800 and AMPS networks. The Nokia 6015i wireless phones described in this guide is
approved for use on the CDMA 1900, CDMA 800, and AMPS networks.
Contact your service provider for more information about networks.
When using the features in this device, obey all laws and respect privacy and legitimate
rights of others.
Warning: To use any features in this device, other than the alarm clock, the
phone must be switched on. Do not switch the device on when wireless phone
use may cause interference or danger.
■ Network services
To use the phone you must have service from a wireless service provider. Many of the
features in this device depend on features in the wireless network to function. These
network services may not be available on all networks or you may have to make specific
arrangements with your service provider before you can utilize network services. Your
service provider may need to give you additional instructions for their use and explain
what charges will apply. Some networks may have limitations that affect how you can
use network services. For instance, some networks may not support all
language-dependent characters and services.
Your service provider may have requested that certain features be disabled or not
activated in your device. If so, they will not appear in your device menu. Contact your
service provider for more information.
The following features in this device may share memory: contacts, text messages,
photos, images, and tones in gallery, calendar notes, games, and applications. Use of
one or more of these features may reduce the memory available for the remaining
features sharing memory. For example, saving many calendar notes, may use all of the
available memory. Your phone may display a message that the memory is full when you
try to use a shared memory feature. In this case, delete some of the information or
entries stored in the shared memory features before continuing. Some of the features,
such as photos, images, tones in gallery, text messages, and applications may have a
certain memory specially allotted to them in addition to the memory shared with other
features.
■ Register your phone
Make sure to register your phone at www.warranty.nokiausa.com or call
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs better if you
should need to call a customer center or to have your phone repaired.
■ Get help
Find your phone label
If you need help, Nokia Customer Care is available
for assistance. Before calling, we recommend that
you write down the following information and
have it available:
• Electronic serial number (ESN)
• Your zip code
The ESN is found on the type label, which is
located beneath the battery on the back of the phone. See Remove the back cover, 13
and Remove the battery, 14 for more information.
Please have your product with you when contacting either of the numbers below:
Nokia Customer Care Center, USA
Nokia Inc.
7725 Woodland Center Boulevard, Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U (1-888-665-4228)
Fax: 1-813-249-9619
TTY/TDD users: 1-800-24-NOKIA (1-800-246-6542)
Customer Care Center, Canada
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA (1-888-226-6542)
Fax: 1-905-427-1070
Updates
From time to time, Nokia updates this guide to reflect changes. The latest version may
be available at www.nokia.com/us. An interactive tutorial for this product may be
available at the web site www.nokiahowto.com.
Accessibility solutions
Nokia is committed to making mobile phones easy to use for all individuals, including
those with disabilities. For more information visit the web site at
www.nokiaaccessibility.com.
The start screen is home base and indicates your phone is in idle mode.
Signal strength (1)—A higher bar indicates a stronger network signal.
Battery level (2)—A higher bar indicates more power in the battery.
Menu (3)—Press the Left selection key to select this option.
Contacts (4)—Press the Right selection key to select this option.
■ Quick keys
At the start screen, the Four-way scroll key instantly takes you to frequently-accessed
menus:
Scroll up key—Go to the contacts list.
Scroll right key—View the calendar.
Scroll down key—Go to the contacts list.
Scroll left key—Quickly create a text message.
■ Indicators and icons
Depending on your wireless service provider and the model number of your phone, some
or all of the following indicators and icons may appear on the start screen:
You have new text or picture messages. See Text messages, 31.
You have new voice messages. See Voice messages, 35.
Your phone keypad is locked. See Keyguard, 20.
Your phone is set to the silent profile. See Profiles (Menu 3), 45.
Your phone is on vibrate mode. See Customize a profile, 45.
The alarm clock is set to on. See Alarm clock, 74.
The countdown timer is running. See Countdown timer, 79.
The stopwatch timer is running in the background. See Stopwatch, 80.
Integrated hands-free is active. See Using the loudspeaker, 19.
The timed profile is selected. See Profiles (Menu 3), 45.
or An enhancement is connected to the phone. See Enhancement
settings, 56.
or Voice privacy encryption is active (or is not active) in the network.
or Location info sharing is set to Emergency or On. See Location info sharing,
47.
You are in a digital network. See Network services, 6.
You are in an analog network. See Network services, 6.
You are in a 1XRTT network. See Network services, 6.
You are roaming outside your home network. See Roaming options, 61.
■ Get the most out of this guide
The following sections illustrate the various components of your phone. Familiarize
yourself with these sections to help you understand the instructions that follow.
This guide uses certain terms for the steps that you are asked to perform.
• Press means to press and release a key quickly. For example, Press 7 means press the
key on the keypad that is labeled with the number 7 and the letters “pqrs”.
•Press and hold means to press and hold a key for 2–3 seconds; then release the key.
• Selection keys are used to select a menu option. To select an option, press the
selection key below the menu item on the phone screen.
• Scroll keys are used to move up, down, left, or right in the menus.
•Talk and End keys: Press the Talk key to place a call or to answer an incoming call.
Press the End key to end a call or press and hold to return to the idle screen.
Phone features are grouped according to function and are accessed through the main
menus. Each main menu contains submenus and lists from which you can select or view
items and customize your phone features. You can access these menus and submenus
by using the scroll method or by using a shortcut.
Note: Some features may not be available, depending on your network. For
more information, contact your wireless provider.
The scroll method
1. At the start screen, select Menu and scroll through the main menus
using the up and down Four-way scroll key.
As you scroll through the menus, the menu number appears in the
upper right corner of the display. Below the number is a scroll bar
with a tab that moves up or down on the right side of the display screen as you scroll
through the menus, providing a visual representation of your current position in the
menu structure.
2. When you arrive at a menu, press Select (the Left selection key) to enter submenus.
•Press Back (the Right selection key) to return to the previous menu.
•Press the End key to return to the start screen from any menu or submenu.
Shortcuts
You can go directly to almost any menu or submenu, as well as activate most features
by using a shortcut.
At the start screen, select Menu; then within 3 seconds, press the key or keys associated
with the menu function you would like to view or activate.
For example, to select the Meeting profile, select Menu 3-3-1 from the start screen
(Menu > 3Profiles > 3Meeting > 1Select). After a brief pause, the Meeting profile is
activated.
In-phone help
Many features have brief descriptions (help text) which can be viewed on the display. To
view these descriptions, scroll to a feature and wait for about 10 seconds. Press More to
view all of the description, or press Back to exit.
• The whip antenna is active when fully
extended (1).
• The internal antenna is always active (2).
In the Nokia 6015i phone, the GPS antenna is also
internal and is activated when placing emergency
calls or when On is selected from the Location info sharing menu. For more information
on location info sharing, see Location info sharing, 47.
Your device has an internal antenna located towards the top of the phone.
Hold the phone as you would any other telephone with the antenna area
pointed up and over your shoulder.
Note: As with any other radio transmitting device, do
not touch the antenna unnecessarily when the device is
switched on. Contact with the antenna affects call
quality and may cause the phone to operate at a higher
power level than otherwise needed. Avoiding contact
with the antenna area when operating the phone
optimizes the antenna performance and the battery life.
■ Battery
Always switch the device off, and disconnect the charger before removing the battery.
Remove the back cover
1. With the back of the phone facing you, push
down on the back cover release button.
2. Slide the back cover toward the bottom of the phone and remove.
Remove the battery
After you have removed the back cover, insert your
finger into the finger grip, and lift the battery from
its compartment.
UIM (CDMA SIM) card slot
Your phone has a UIM (CDMA SIM) card slot built into the mechanics. However, the UIM
(CDMA SIM) is not functional in this phone model. Avoid placing anything into the UIM
(CDMA SIM) card slot.
Install the UIM (CDMA SIM) card
The user identity module (UIM), also called the CDMA subscriber identity module (SIM),
card and its contacts can be easily damaged by scratches or bending, so be careful when
handling, inserting, or removing the card.
Before installing the UIM (CDMA SIM) card, always make sure that the phone is
switched off and that you have removed the cover and battery.
Keep all UIM (CDMA SIM) cards out of the reach of small children.
Insert the UIM (CDMA SIM) card into the holder
(beveled corner last) with the gold-colored contacts
facing down, matching up with the gold-colored
contacts on the phone.
Replace the battery
1. Position the battery so the positive and
negative indicators on the battery match up
with the positive and negative indicators on
the phone.
The battery label should be facing away from
the phone.
2. Insert the battery, gold-colored contact end first, into the battery slot.
3. Push down on the other end of the battery to snap the battery into place.
Replace the back cover
Slide the back cover toward the top of the phone
until the back cover is securely in place.
Charge the battery
1. Plug the charger transformer into a standard ac outlet.
2. Insert the charger output plug into the
round jack at the bottom end of the phone.
After a few seconds, the battery indicator in
the display starts to scroll from bottom to
top. If the battery is completely discharged,
it may take a few minutes before the
charging indicator appears on the display or
before any calls can be made.
■ Turn your phone on or off
1. To turn your phone on or off, press and hold the Power
key on top of the phone for at least 3 seconds.
2. Enter the security code, lock code, or PIN code, if
necessary, and press OK.
■ Connect the headset
A compatible headset, such as HS-5, may be purchased
with your phone or separately as an enhancement. (See
Enhancements, 85 for information.)
1. Plug the headset connector into the
Pop-Port™ connector at the bottom end
of your phone. The icon appears on
the start screen.
2. Position the headset on your ear.
With the headset connected, you can
make, answer, and end calls as usual.
• Use the keypad to enter numbers.
•Press the Talk key to place a call.
•Press the End key to end a call.
You can also plug a compatible headset, such as the HS-9 Universal Headset, into the
2.5mm headset jack on the side of your phone to allow hands-free operation. (See
Enhancements, 85 for information.)
■ Change the Xpress-on™ covers
Note: Before removing the cover, always switch off the power, and disconnect
the charger and any other device. Avoid touching electronic components while
changing the covers. Always store and use the device with the covers attached.
Remove the back cover
With the back of the phone facing you, push
down on the back cover release button, and slide
the back cover toward the bottom of the phone
and remove.
Remove the battery
After you have removed the back cover, insert
your finger into the finger grip, and lift the
battery from its compartment.
Gently pull the bottom of the front cover away from
the rest of the phone and remove.
Install the keymat and front cover
1. Remove the keymat from the old front cover.
2. Place the keymat into the new front cover.
3. Press the front cover and keymat against the
phone, and snap the front cover into place.
Warning: Always replace the front cover
before replacing the battery and the back cover. Replacing the back cover first
may cause damage to your phone.
Set up your phone
Replace the battery
1. Position the battery so the positive and
negative indicators on the battery match up
with the positive and negative indicators on
the phone.
2. With the first participant on the line, select Options > New call.
3. Enter the phone number of the second participant, or press Search to retrieve a
number from the contacts list.
4. Press Flash.
The first participant is put on hold.
5. When the second participant picks up, press the Talk key to connect the calls.
6. To end the conference call, press Options > End all calls or press the End key.
■ Answer calls
Answer or silence an incoming call
1. Press the Talk key or Answer to answer the call.
2. Press the End key or Silence to mute the ringing tone; then press Answer to answer
the call, or do nothing, and the call is eventually diverted to voicemail.
Answer a call with the keypad locked
To answer a call with the keypad locked, simply press the Talk key. During the call, all
features function as normal. When you end or reject the call, the keypad automatically
re-locks. See Keyguard, 20 for details.
When the keypad is locked, calls still may be possible to the official emergency number
programmed into your phone.
Adjust the earpiece volume
While in a call, press the Scroll right or Scroll left keys to adjust the volume of the
earpiece.
When adjusting the volume, a bar chart appears in the display indicating the volume
level.
Using the loudspeaker
You can use your phone as a loudspeaker during a call. Do not hold the phone to your
ear during the loudspeaker operation. While in a call:
• To deactivate the loudspeaker during a call, press Handset.
The loudspeaker is deactivated automatically when a call (or a call attempt) ends or
when certain enhancements are connected.
Options during a call
Many of the options that you can use during a call, are network services. Check with
your wireless service provider for more information.
1. Press Options during a call to display the following options:
Mute/Unmute—Silence your end of the call.
Loudspeaker/Handset—Activate or deactivate the loudspeaker while in a call.
New call—Initiate a conference call. See Conference calling, 18 for information.
Save—Save the number you dialed to your contacts list.
Add to name—Save the number you dialed to a contact already in the contacts list.
End all calls—Disconnect from all active calls.
Touch tones—Enter the number(s), and press Tones to send the number(s) as tones.
Contacts—View the contacts list.
Menu—View the phone menu.
2. Scroll to an option, and press Select to activate the option or enter its submenu.
■ Keyguard
With keyguard, you can lock the keypad to prevent keys from being pressed accidentally.
Remember to lock your phone keypad to prevent accidental calls. If the keypad is locked,
it unlocks when you receive a call. After the call, the lock automatically reactivates.
When the keyguard is on, calls still may be possible to the official emergency number
programmed into your phone. Key in the emergency number, and press the Talk key.
Lock the keypad
Select Menu with the Left selection key; then press the * key within two seconds.
You can use two methods for entering text and numbers:
• Standard mode is the only way to enter text into the contacts list and to rename
caller groups.
• Predictive text input is a quick and easy method for writing messages or creating a
calendar note.
■ Standard mode
Text (Abc)
• Press a key once to insert the first letter on the key, twice for the second letter, etc. If
you pause briefly, the last letter in the display is accepted and your phone awaits the
next entry.
•Press Clear to backspace the cursor and delete a character.
•Press and hold Clear to backspace continuously and delete characters.
•Press the 0 key to enter a space, thereby accepting a completed word.
•Press the 1 ke y as man y ti mes as nece ssa ry t o scroll through a list of commonly used
characters.
•Press the * key to display a complete list of special characters.
•Press the # key to switch predictive text on or off and to use predictive text in
various modes. As you press the # key, the following icons (not the descriptions)
appear in the upper left of the display screen:
To switch to 123 mode from Abc mode, press and hold the # key at any message entry
screen until the icon in the upper left corner of the display switches from Abc to 123 (or
vice versa).
Punctuation and special characters
While at any text entry screen, press the * key to display special characters (press and
hold the * key if predictive text is on). Press the * key again to cycle through all available
characters. You can navigate through the list of special characters by using the Four-way scroll key. Once a character is highlighted, press Insert to insert the character into
your message.
■ Predictive text input
Predictive text input allows you to write messages quickly using your keypad and the
built-in dictionary. It is much faster the standard mode method, because for each letter,
you only press the corresponding key on your keypad once.
Activate/deactivate
At any text entry screen, press and hold Options. Predictive text is turned on and off,
depending on its previous mode.
OR
1. At any text entry screen, select Options > Predictive text.
2. Scroll to the language of your choice, and press Select.
Text entry
The illustration below simulates your display each time a key is pressed. For example, to
write Nokia with predictive text on and with the English dictionary selected, press each
of the following keys once:
the 6 key the 6 key th e 5 key the 4 key the 2 key
•Press the 0 key to enter a space, and begin writing the next word.
• If a displayed word is not correct, press the * key to see other matches. To return to
the previous word in the list of matches, press Previous.
•If ? appears after a word, press Spell to add the word to the dictionary.
•Press the 1 key to insert a period into your message.
• Press and hold the * key to display special characters. Press the * key again to cycle
through all available characters.
•Press the # key to switch predictive text on or off and to use predictive text in
various modes. As you press the # key, the following icons (not the descriptions)
appear in the upper left of the display screen:
The contacts list can hold up to 250 contacts with multiple numbers and text notes for
each contact. The amount of numbers and text entries that you can save may vary,
depending on length and the total number of entries in the contacts list.
■ Add new contacts
Save a name and number
1. At the start screen, use the keypad to enter the phone number you wish to save.
2. Select Options > Save.
3. Enter the name, and press OK.
Save (only) a number
1. At the start screen, use the keypad to enter the phone number you wish to save.
2. Press and hold Options.
Save an entry
1. At the start screen, select Contacts > Add new.
2. Enter the name, and press OK.
3. Enter the phone number, and press OK > Done.
Save multiple numbers and text items
You can save different types of phone numbers and short text items per name to the
contacts list. The first number you save for any entry is automatically set as the default,
or primary number, but the primary number can always be changed.
1. At the start screen, use the Scroll up or Scroll down key to scroll to the entry to
which you wish to add a phone number or text item.
2. Select Details > Options > Add number or Add detail .
If you selected Add number, select General, Mobile, Home, Work, or Fax.
If you selected Add de tail, select E-mail, Web address, Street addr., or Note.
3. Enter the number or text for the type you have selected, and press OK.
4. To change a number type (General, Mobile, Home, Work, or Fax), select Change type
in the options list.
You can also change which phone number is the default (primary) number for the
contact entry.
1. At the start screen, press the Scroll down key to select the number you wish to
change, and press Details.
2. Scroll to the number you wish to set as default, and select Options > As primary no..
Set up voice tags
For more information on setting up voice tags and other voice features, see Voice (Menu
7), 67.
Caller groups
You can add contacts list entries to any of five caller groups, and then assign a unique
ringing tone or graphic to that group. This enables you to identify callers from the group
by their unique ringing tone or graphic.
Setup a group
1. At the start screen, press the Scroll down key to display a list of entries in your
contacts list.
2. Scroll to a name you would like to add to a caller group, and press Details.
3. Select Options > Caller groups.
4. Scroll to the caller group to which you would like to add the name, and press Select.
Options
1. At the start screen, select Contacts > Caller groups.
Family, VIP, Friends, Business, and Other are the available caller groups.
2. Use the Four-way scroll key to highlight a group, and press Select to display the
following caller group options:
Group ringing tone—Set the ringing tone for the group.
Group logo—Turn the graphic for the caller group on or off or view the graphic.
Group members—Add or remove members from the caller group.
Set up 1-touch dialing
You can associate any entry in the contacts list with a key from 2–9; then dial those
entries by pressing and holding the assigned key. See 1-touch dialing, 48 to activate or
deactivate 1-touch dialing.
Assign a key to 1-touch dialing
1. At the start screen, select Contacts > 1-touch dialing.
2. Scroll to an (empty) 1-touch dialing slot, and press Assign.
3. Enter the number (including the area code), and press OK; or press Search to retrieve
a number from the contacts list.
4. Enter a name for the number, and press OK.
If 1-touch dialing is off, the phone displays a prompt asking if you would like to turn
1-touch dialing on.
5. Press Yes to activate 1-touch dialing.
Change 1-touch dialing numbers
1. At the start screen, select Contacts > 1-touch dialing.
2. Scroll to the 1-touch dialing entry you wish to change, and select Options > Change.
3. Enter the new number; or press Search to retrieve a number from the contacts list,
and press OK.
4. Enter a name for the entry, and press OK.
Delete 1-touch dialing numbers
1. At the start screen, select Contacts > 1-touch dialing.
2. Scroll to the 1-touch dialing location you wish to delete, and press Options.