My numberWireless service provider
Voice mail numberWireless service provider
Wireless provi de r’s n um be rWireless service provider
Provider’s customer careWireless service provider
Model number2260Label on back of phone
Phone typeRH-39Back of title page.
Electronic serial number
(ESN)
NumbersWhere is the number?
(under battery ) .
Label on back of phone
(under battery). See “Find
your phone’s label” on
page 20.
i
The wireless phone described in this guide is approved for use on the TDMA and
AMPS networks.
The information contained in this user guide was written for the Nokia RH-39
phone. Nokia operates a policy of continuous development. Nokia reserves the right
to make changes and improvements to any of the products described in this
document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF
DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR
INDIRECT DAMAGES HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED
BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NO T LIMIT ED T O, THE IM PLIED W ARRANTIES OF MERCHANT ABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE
ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT . NOKIA RESE RVES
THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT
PRIOR NOTICE.
EXPORT CONTROLS
This product contains commodities, technology or software exported from the
United States in accordance with the Export Administration regulations. Diversion
contrary to U.S. or Canadian law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry Canada
can require you to stop using your telephone if such interference cannot be
eliminated. If you require assistance, contact your local service facility. This device
complies with part 15 of the FCC rules. Operation is subject to the condition that
this device does not cause harmful interference.
Nokia. All rights reserved.
03/2003
Includes RSA BSAFE cryptographic or security protocol software from
RSA Securit y .
ii
Contents - DRAFT
Safety first . . . . . . . . . . . . .7
Welcome and qui c k guide . 11
Get the most out of this guide .
11
Get started with the quick guide
13
Understand wireless network
services . . . . . . . . . . . . . . . . . 15
Register your phone . . . . . . . . 15
E-newsletters . . . . . . . . . . . . . 15
The antenna . . . . . . . . . . . . . . 16
The battery . . . . . . . . . . . . . . . 16
Set up your headset . . . . . . . . 19
Get help . . . . . . . . . . . . . . . . . . 20
Basic operations . . . . . . . . 23
Switch your phone on or off . 23
Make and answer calls . . . . . . 23
Check the Start screen . . . . . . 25
Check in-phone help . . . . . . . 26
Browse phone menus . . . . . . . 27
Contact list menu . . . . . . . . . . 31
Text entry . . . . . . . . . . . . .32
Standard text entry . . . . . . . . 32
Spaces, punctuation, and special
characters entry . . . . . . . . . . 33
Predictive text . . . . . . . . . . . . . 35
Contact list . . . . . . . . . . . .37
Use contact list menus . . . . . . 37
Save names, numbers, and e-mail
addresses . . . . . . . . . . . . . . . . 37
Recall names and numbers . . 38
Edit a name or number . . . . . 39
Delete names and numbers . . 39
Customize your contacts view .
Read these simple guidelines before you use your phone. Failure to comply with
these guidelines may be dangerous or illegal. See “Important safety information”
on page 90 for detailed information.
Switch off where prohibited
Do not switch on the phone when wireless phone use is prohibited or
when it may cause interference or danger.
Road safety comes first
Don't use a hand-held phone while driving.
Interference
All wireless phones may get interference, which could affect
performance.
Switch off in hospitals
Follow any regulations or rules. Switch the phone off near medical
equipment.
Switch off in aircraft
Wireless devices can cause interference in aircraft.
Switch off when refueling
Don't use the phone at a refueling point. Don't use near fuel or
chemicals.
Switch off near blasting
Don't use the phone where blasting is in progress. Observe restrictions,
and follow any regulations or rules.
Use sensibly
Use only in the normal position. Don't touch the antenna unnecessarily.
Qualified service
Only qualified personnel may install or repair phone equipment.
Use only approved accessories and batteries. Do not connect
incompatible products.
Water-resistance
Your wireless phone is not water-resistant. Keep it dry.
Calling
Ensure the phone is switched on and in service. Enter the phone number,
including the area code, then press the Talk key. To end a ca ll, press t he
End key. To answer a call, press the Talk key.
Emergency calls
Ensure the phone is switched on and in service. Press the End key as
many times as needed (for example, to exit a call, to exit a menu) to
clear the display . Ent er t h e emerg e ncy numbe r, then press the Talk key.
Give your location. Do not end the call until told to do so.
Congratulations on your purchase of a Nokia mobile phone, a new tool for the
mobile information society.
•GET THE MOST OUT OF THIS GUIDE
The diagram to the left illustrates the various components of your phone.
Familiarize yourself with the diagram to help you better understand the
instructions that follow.
Understand the terms
This guide uses certain terms for the steps that you are asked to perform.
•Press means to briefly press, then release a key. Fo r example, press 7 means
press the key on the keypad that is labeled with the number 7 and the letters,
“p,q,r,s.”
•Press and hold means to press and hold a key for two to three seconds
(depending on the feature being used), then release the key.
•Highlighted options on the
screen are enclosed within a
dark bar. The selection keys are
used to act on the highlighted
option.
•Selection keys are used to
select a menu option, press the
selection key below the menu
item on the phone’s screen. In
the example to the right, to
select Menu, you would press
the left selection key. To access
the contact list, press Contacts
(the right selection key).
•Scroll keys are used to move up
and down in the menus. For
example, if instructed to scroll
to another contact list entry,
this means to press Scroll up or
Scroll down key.
•The Talk key is used to place a call or to answer an incoming call.
•The End key is used to end a call or press and hold to return to the idle screen.
This user guide provides text clues to make instructions clear and easy to follow.
ClueWhat it means
Indicates one of the following items:
bold
bold and blueIndicates the text is an address on the World Wide Web.
italicItalics indicate emphasis. Pay close attention to any information in
• The word or phrase appears on the phone’s screen.
• Special text, such as Notes and Warnings.
• The name of one of the phone keys.
italics.
Follow graphic clues
This guide uses icons (graphic clues) to alert you to important information.
Tip: Information about a shortcut or an alternate method of doing
something.
Note: Explanation about a feature or an important concept.
Important: Critical information about a feature.
Caution: Help to avoid information loss.
Warning: Help to avoid personal injury, damage to the phone, or property
damage.
Look for updates
From time to time, Nokia updates this user guide to reflect changes or corrections.
The latest version may be available at www.nokia.com/us.
Also, an interactive tutorial may be available at www.nokiahowto.com.
Make a callEnter phone number, press the Talk key.
Answer a callPress the Talk key or Answer.
Answer with call waiting Press the Talk key.
End a callPress the End key.
Silence a callPress the End key.
RedialPress the Talk key twice.
Adjust call volumeDuring a call, press the Scroll up key
Use the in-call menuIn a call, press Options.
Use 1-touch dialingPress and hold one of keys 2-9.
Save a name and number Enter a number, press Save, enter a name, and press OK.
Retrieve a name/nu mb erPress Contacts, select Find.
Retrieve a name/nu mber
during a call
Check voice mailPress and hold
Send a text messagePress Menu 1-1. Write the message. Press Options (Send
Send a business card Retrieve a name from the contact list, press Options, select
volume or the S croll down key to decrease the volume.
Press Options, scroll New call, press Select, press Find,
enter first letter of the name.
1 or call your voice mailbox number.
will be the first option), press Select, enter the recipient’s
number, then press Send.
Send bus. card, enter the recipient’s number, then press
Send.
A number of feature s inclu ded in t his gui de are cal led Netwo rk Ser vices . These are
special services you arrange through your wireless service provider. Before you can
take advantage of any of these Network Services, you must subscribe to them
through your service provider and obtain instructions for their use from your
service provider.
Note: Some networks may not support all language-dependent chara cter s
and/or services.
Network services for your Nokia phone include:
•Voice mail and voice privacy
•Call waiting, call forwarding, and caller ID
•Text, e-mail, and picture messages
•Ability to send your own number
Sign up with a service provider
Before you can use any network services, you must sign up with a wireless service
provider. Your service provider will supply descriptions of special features and
instructions for using their services.
•REGISTER YOUR PHON E
Make sure to register your phone at www.warranty.nokiausa.com or
1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs better if you
should need to call the center or have your phone repaired.
•E-NEWSLETTERS
When you register your phone, you can sign up for Nokia's e-newsletter Nokia
Connections if you would like. You will receive tips and tricks on using your phone,
Tip: Your phon e has a built-i n antenna. As w ith
any other radio transmitting device, do
touch the antenna unnecessarily when the
phone is switched on.
Contact with the antenna affects
call quality and may cause the phone to operate at a higher
power level than otherwise needed.
Not touching the antenna area during a phone call optimizes
the antenna performance and the talk-time of your phone.
Normal position: Hold the phone as you would any other
telephone with the antenna pointed up and over your
shoulder.
not
•THE BATTERY
This section tells you how to install and remove the battery. You will need to
remove the battery when replacing it, or to view the phone’s label (located under
the battery).
Install the battery
1 Place the battery in the
compartment with the label side
facing up and the golden
contact area of the battery
aligned with the contact prongs
inside the phone.
the phone, placing the end of the
cover approximately 1/4 inch past
the end of the phone. Lower the
back cover onto the phone.
1/4 inch
4 Press down slightly and slide the
cover until it locks into place.
Remove the battery
If you purchase a new battery or need to access information on the phone’s label,
you may need to remove the battery. Make sure the phone has been turned off for
10 seconds.
Important: Dispose of batteries according to applicable local regulations
(for example, recycling). Do not dispose as household waste.
1 Hold the phone with the back
facing you. At the bottom
corners of the phone, press the
battery cover with your thumb
and forefinger.
2 Place the thumb of your othe r
hand in the groove,
approximately 1 inch from the
top of the phone. Apply pressure
with the thumb, slide the back
cover toward you to release it,
then remove it.
that runs along the end of
the battery nearest the top
of the phone.
4 Place your thumbs on the
corners of the latch and
press away from the
battery.
5 Once the battery is
released from the latch, it
will lift slightly so that it can be removed from the phone.
Warning: Use only your hands to remove the battery. Do not use any
objects that may damage the phone or the battery.
Charge the battery
Before you begin, you need to prepare your
phone by charging the battery.
1 Plug the charger into a standard wall
outlet, then connect the lead from the
charger to the bottom of the phone.
2 The battery power indicator (or battery
bar) appears on the screen and starts
scrolling.Charging appears if the phone is on.
3 When the battery bar stops scrolling, the battery charge is complete. Battery
full appears if the phone is on.
4 Disconnect the charger from the phone.
IMPORTANT BATTERY INFO RMATION
Use the following guidelines to obtain the best performance from your battery:
•With your phone turned off, charge your new battery for three hours before
its first use. Use the battery until it is fully discharged. Repeat this procedure
twice for a total of three charging cycles.
•Battery operation time may be less than the estimated times during the first
charges. This condition is normal.
•If the battery is fully discharged, the scrolling bars may not appear
immediately when charging.
•After the first charge, you can make and receive calls during the charging
cycle, but the calls interrupt the charge. When the phone call ends, the charge
will re sume.
•The bars on the screen stop scrolling and remain constant when the phone is
charged. If you leave the phone connected to the charger, the battery receives
Note: The battery will accept a “trickle charge” for an additional two hours.
See “Reference information” on page 88 for more information on batteries.
•Charging time depends on the charger and battery used. See “Batteries” on
page95 for charging, talk, and standby times.
PROLONG BATTERY LIFE
For good operation times with NiMH batteries, discharge the battery from time to
time by leaving your phone switched on until it turns itself off. Ignore any
messages to recharge your battery and let the battery completely discharge.
Important: Do not attempt to discharge the battery by any other means.
•SET UP YOUR HEADSET
Your phone is compatible with the HDC-5, HDC-10, HDE-2, and
HDB-5 headsets. The headset provides convenient, hands-free use of
the phone.
Connect the headset
1 Plug the headset plug into the bottom of your phone.
2 Put the round ear plug into one ear.
Use the headset
With the headset connected,
you can make and answer calls as usual.
The microphone for the headset hangs at the
side of your head. Altho ugh the mi cr op hone
may seem far from your mouth, you can speak
at a normal volume.
Note: You can set your phone to answer automatically when the headset
is connected. See “Automatic answer” on page 57 for more information.
When you call Nokia Customer Care Center or your service provider, you will need
to provide specific information about your phone. This information is recorded on the
phone’s type label. The type label is located under the battery inside the phone’s
back cover. It contains the model and serial numbers as well as other important
information about your phone. Please do not remove or deface the label.
Contact Nokia
If you have a question and have already checked the Troubleshooting section (see
page 106), we recommend that you have the following information available
before contacting the Nokia Customer Care Center or the service provider:
•Your phone’s model number
•ESN (Electronic serial number – located on the label under the battery)
•Your billing address ZIP code
•The phone or accessory in question
Nokia Customer Care Center, USACustomer Ca re Centre, Ca nada
Nokia Mobile Phones
7725 Woodland Center Blvd. Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY/TDD users: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
Web site: www.nokia.ca
Contact your service provider
You may want to save your service provider’s customer support telephone number
into your phone. This will let you easily contact your provider if you have questions
or issues with your phone service.
Nokia is committed to making mobile phones easy to use for all individuals, including
those with disabilities. Nokia maintains an internet site that is dedicated to
accessibility solutions. For more information about phone features, accessories and
other Nokia products designed with your needs in mind, visit the web site at:
www.nokiaaccessibility.com
LPS-3 MOBILE INDUCTIVE LOOPSET
The LPS-3 Loopset is a Nokia accessory designed to make the phone more
accessible to hearing-aid users. The loopset gives hearing-impaired users clear
access to digital telephony for the first time. It allows people with T-coil equipped
hearing aids to make and receive calls without noise interference.
To activate the Loopset, see “Accessory settings” on page57.
Note: The loopset is sold as an accessory to the phone.
HOW THE LOOPSET WORKS
The LPS-3 Loopset uses inductive technology to
transmit sound to a hearing aid equipped with
a T-coil. The sound from the phone is amplified
more efficiently and background noise is
eliminated.
The loopset is easy to use. Wear the loopset
around your neck, connect it to your phone, and
speak directly toward the microphone. For
detailed instructions on using the loopset, refer
to the booklet that comes with the LPS-3.
Set up the TTY/TDD profile
You can connect your phone to a TTY/TDD using
the Nokia T TY/TDD Ada pter (HDA-9). In order for
your phone to recognize the TTY/TDD, you will
need to connect the adapter to your phone.
Important: Some manufacturers of TTY/TDD devices suggest that the phone
be least 18 inches from the TT Y/T DD device. Wh en connec ti ng to any other
device, read its user guide or contact its manufacturer for detailed
instructions and safety information.
1 Connect the TTY/TDD with a cable to the HDA-9 adapter.
2 Plug the HDA-9 adapter into the connector on the bottom of your phone, as
3 Press Menu 4-4-4-1 (Settings > Accessory settings > TTY/TDD > Use TTY).
4 Scroll to Yes, then press Select.
NOTES ABOUT TTY/TDD CALLS
•The Nokia TTY/TDD Adapter (HDA-9) is for use with compatible TTY/TDD
devices only. Check with the manufacturer of the TTY/TDD device to ensure
that the connection is compatible.
•Check with the manufacturer of the TTY/TDD device for the connecting cable.
•TTY/TDD communications depend on network availability. Check with your
service provider for availability and description of services.
MAKE A TTY/TDD CALL
Tip: Before making a TTY/TDD call wi th your phone, check the sign al strength.
See “Understand indicators and icons” on page 25 for details.
1 From the start screen, enter the number, and press the Talk key.
2 When the receiving party answers, begin typing your conversation on the TTY/
TDD.
RECEIVE A TTY/TDD CALL
1 Make sure the TTY/TDD device is connected to your phone.
2 Press the Talk key to answer the call, then type your respons es on the TT Y\T DD.
This section gives a brief introduction to the phone and shows quick steps for:
•Making and answering calls
•Adjusting the earpiece volume
•Navigating through menus
•Using menu shortcuts
You will also find information about the phone’s icons and how to use in-phone
help. The rest of this guide provides complete details on phone use.
•SWITCH YOUR PHONE O N OR OFF
Warning: Do not switch on the phone when
wireless phone use is prohibited or when it may
cause interference or danger.
To switch on your phone, press and hold the power key
for 2 seconds.
To switch off your phone.
•Press and hold the power key.
OR
•Press the power key quickly. When Switch off! is
highlighted on the screen, press Select.
•MAKE AND ANSWER CALLS
There are several ways to make and answer calls on
your phone. Once learning about the basic methods,
you will discover other tips throughout this guide when reading about the phone’s
features.
Use the keypad
1 Enter the phone number, including the area code if
needed.
2 Press the Talk key.
Power
key
Important: Do not touch the antenna wh en the phone is switc hed on.
Contact with the antenna affects call quality and may cause t he phone to
operate at a higher power level than otherwise needed.
The phone’s keypad is locked to prevent any accidental key presses.
One (or more) new voice messages waiting.
One or more new text messages waiting. (If blinking, the text message memory
is full.)
Digital service is available.
Standard text input mode for entering alpha characters. Press to switch
between uppercase and lowercase input.
Predictive text mode for quickly entering text messages. Press # to switch
between uppercase and lowercase input.
123 mode. This icon appears when you press and hold # while entering text.
You can now enter only numbers (not alpha characters). Press and hold #
again to return to text entry mode.
Special character mode. This appears when you press
Once the characters appear, you can select a special character by selecting
Insert.
Alarm clock is set.
* while entering text.
•CHECK IN-PHONE HELP
Many menu items hav e brief help text. To view the help text, scroll to the menu
item and wait for about 15 seconds. Press More or the Scroll down key to continue
reading the text. Press Back to exit or wait a few seconds to return to the current
menu.
A menu is a list of choices you can make to change settings on your phone or use
various phone features. Each me n u ca n co ntain se v er al le vels of submenus. You can
use menus and submenus two ways: by scrolling or by using a shortcut. This guide
uses the shortcut method when describing how to use the phone’s features.
Scroll through menus
1 At the startscreen, press Menu, then scroll through the menus using the
Scroll up and Scroll down keys.
2 Use the scroll and selectio n key s to n aviga te the s ubmen us; p ress t he End key
to return to the start screen.
For example, when you see (Menu > Profiles > Sile nt) the scrolling method
is: press Menu, scroll to Profiles and press Select, scroll to Silent and press
Options.
Return to the previous menu level
You can return to the previous menu level by pressing the selection key labeled Exit
or Back. Return to the start screen from any menu level by pressing the End key.
Use shortcuts
Menus and option s are numbered s o that you can quickly find your way to a n op tio n.
The n u m b e rs ap p e ar in the top right corner of the screen and show your loca ti on i n
the menu.
1 Press Menu.
2 Within 3 seconds, enter the first number of the menu function you want to
access.
3 Repeat until you have entered all the numbers.
For example, to select the Silent profile, press Me nu 3-2-1.
MENU TIPS
•You can scroll upward to quickly access the last option in a menu list.
•You can return to the previous menu level by pressing Back.
•To exit a menu and return to the start screen, press the End key. If you
leave a menu by pressing the End key, you cancel any changes you made.
•Some menus may not appear. Ask your service provider for details.
send own caller ID are networkdependent features. In some
networks, the codes for these
features must be activated and these
sub menus will not apear until they
are activated.
5SYSTEM
1 Automatic 5-1
2 Manual 5-2
3 New search 5-3
6 GAMES
1 Snake II 6-1
2 Space Impact 6-2
3 Pairs II 6-3
4 Settings 6-4
1 Check account balance 8-1
2 Add money to account 8-2
3 Call customer service 8-3
4 Save access phone numbers
8-4
1 Balance phone number
8-4-1
2 Replenish phone number
8-4-2
3 Customer service phone
number 8-4-3
5 Expiration date 8-5
1The Prepaid menu is visible only
when prepaid service is available in
your network and/or activated on
your account. Please contact your
service provider for more information
on Prepaid services.
9 MINUTE MGR.
1 My calls 9-1
2 My account 9-2
3 Customer care 9-3
2The Minute Manager menu is visible
only when Minute Manager service is
activated on your account. Pleas e
contact your service provider for more
information.