Microsoft RH-3 Manual Sprint

www.sprintpcs.com

Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part allowed without prior written approval. Sprint, the diamond logo, and all other trademarks listed herein are registered trade marks of Sprint Communications Company, L.P., used under license. Nokia, Nokia 2285, and Pop-Port are trademarks or registered trademarks of Nokia Corporation. All other product and company names metntioned herein may be trademarks, service marks, or trade names of their respective owners.

Printed in Canada

Table of Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Getting Advanced Phone and Service Information . . . . . . . . . . ii

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1. Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Your Phone’s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Your Phone Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Holding Your Phone Properly . . . . . . . . . . . . . . . . . . . . . . . . 18

3. Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing and Removing the Battery . . . . . . . . . . . . . . . . . . . 19

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . 23

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . 23

Setting Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6. Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Finding Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Making a Call From Your Internal Phone Book . . . . . . . . . . . 26

7. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . 27

Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . 27

Changing Your Welcome Note . . . . . . . . . . . . . . . . . . . . . . . 27

Adjusting Volume During a Conversation . . . . . . . . . . . . . . . 28

Adjusting Tone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Changing Phone’s Language Settings . . . . . . . . . . . . . . . . . . 29

TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . . 30

8. Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . 31

Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Retrieving Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . 31

Accessing Voicemail From Another Phone . . . . . . . . . . . . . . 31

Displaying Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

9. PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

PCS Voice Command

Using Your Phone’s Internal Voice Commands . . . . . . . . . . 34

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

10. Your Phone’s Special Features . . . . . . . . . . . . . . . . . . . . . . . . 35

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

To-do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Location Info Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

11. Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 40

How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

12. Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Important Information About Your Phone and Service . . . . 42

Maintaining Safe Use of and Access to Your Phone . . . . . . . 43

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Acknowledging Special Precautions and the FCC Notice . . 47

13. Terms and Conditions & Warranty Information . . . . . . . . . . 48

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . 48

Nokia One-Year Limited Warranty . . . . . . . . . . . . . . . . . . . . 66

How to Use This Guide

Welcome — you’ve made the right choice

The advantages of Sprint are as clear as each wireless call you make. With PCS Service, we give you what you really want from a wireless service provider – clear calls, easy-tounderstand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry free.

We know you’re eager to start using your phone right away and this guide is divided into two sections that are designed to help you do just that.

The first section will guide you through the steps

required to set up your PCS Service. It includes blanks so you can write down important information that you’ll want to remember. Things like your new PCS Phone Number, information about your service plan, and your first invoice.

The second section will guide you through the

basics of your phone and service with quick, easy-to-follow instructions. And if you want to learn more about your phone, just visit us online at www.sprintpcs.com and log on. Then, click on "Claire’s Directory for Service Solutions." There you’ll find a complete phone user’s guide that includes all the advanced features of your phone and service.

Getting Advanced Phone and Service Information

This guide covers the basics, but your Nokia 2285 phone is capable of performing a variety of advanced services. To learn how to use all the advanced features of your phone and service, visit www.sprintpcs.com and log on. Then, click on "Claire’s Directory for Service Solutions." There you’ll have access to your complete phone User’s Guide and you can also take an online phone tutorial.

Your online phone User’s Guide provides information on basic and advanced features and services, such as:

䊳 Learning Advanced Dialing Options 䊳 Managing Call History

䊳 Using Advanced Messaging 䊳 Using Advanced Internal Phone Book Options 䊳 Using Your Phone’s Advanced Settings

䊳 Setting Your Phone’s Security 䊳 Using the Personal Organizer 䊳 Understanding Your Phone’s Internal Menu

䊳 And more

Getting Started

Activating and Using PCS Service

Getting Started

Have these things ready before you call to activate

• Your PCS Phone (Make sure it’s fully charged)

• Your Social Security number or your driver’s license

number

• Your Electronic Serial Number (also known as ESN; refer to step 5 to locate the number)

• The city and state where your phone will be primarily used

• A pen

Setting up your service — You choose the way

The two fastest ways:

• Visit us online at activate.sprintpcs.com.

• From your PCS Phone, press .

You c a n al s o:

• Use a phone other than your PCS Phone – dial

1-888-715-4588.

PCS Service Areas

Interested in where you can use your new phone? Check out the most up-to-date coverage maps at www.sprintpcs.com.

Your PCS Account Password

My Account Password is: _______________________

Yo u’ll use this number when managing your account on www.sprintpcs.com and with PCS Customer Service Solutions. Your default password is the last four digits of your Social Security number.

Getting Started

Finding Your Phone’s ESN

If you set up service using your PCS Phone, the network automatically communicates the ESN to us. You’ll only need this number when you’re setting up service online at activate.sprintpcs.com or calling us from a phone other than your new PCS Phone. The ESN, or Electronic Serial Number, is an 11-digit number written on the barcode sticker attached to the phone. To find it, remove the phone’s battery.

ESN: _________________________________________

After writing down the ESN, replace the battery and turn on your phone by holding down the key for a few seconds.

PCS Clear Pay Program

(This section may not apply to you. If not, skip to section 7.)

䡺You are on the PCS Clear Pay Program.

Easy steps to follow to help keep you enjoying your new PCS Service

• Dial from your PCS Phone (normal

airtime charges will apply) or log on to www.sprintpcs.com to find out how many minutes you have currently used within your service plan. If you have exceeded the minutes in your plan or you have a past due balance, you should make a payment to keep your service turned on.

There are two easy payment options:

• Make a payment at any Western Union location using the Swiftpay form. To find the nearest location, dial from your PCS Phone. (Transaction fee applies; payment is credited to your account within 12 hours.)

– or –

• Dial from your PCS Phone (posting time

is 12 hours).

Getting Started

How we will help you keep your service turned on:

• In the event that your service has been turned off, you will receive a text message stating: "Your PCS Service has been turned off. Press to make a payment and turn service on."

Getting Started

• The first time your service has been turned off you will be connected to a live PCS Clear Pay Program Specialist who will explain why your service has been turned off. You will be asked to pay your balance to get your service turned back on (payment will be credited and service turned back on within 12 hours).

• For any additional times that your service has been turned off, you will be connected to our automated payment process. You will have to pay your balance to have your service turned back on (payment will be credited and service turned back on within 12 hours).

Understanding Your PCS Service Plan

Voice Usage: PCS Free & Clear Plans

Total Voice Minutes in my PCS Free & Clear Plan: ___

• Anytime Minutes:_____________________________

• Night & Weekend Minutes

(M-Th 9pm-7am, F 9pm-M 7am): ________________

Monthly service charge: $ ______________________

Each additional voice minute (overage): __________¢

Other: _______________________________________

Long distance is included in my plan: 䡺 Yes 䡺 No

Voice Usage: PCS Free & Clear Area-Wide Plans

Total Voice Minutes in my PCS Free & Clear Area-Wide Plan: ________________________________

• Anytime Minutes:_____________________________

• Night & Weekend Minutes

(M-Th 9pm-7am, F 9pm-M 7am): ________________

Monthly service charge: $ ______________________

Each additional voice minute (overage): __________¢

Other:________________________________________

Long distance is included in my plan: 䡺 Yes 䡺 No

Per-minute charge for calls made while traveling outside my extended calling area: _______________¢

Per-minute charge for roaming calls: _____________¢

Note: Your agreement for wireless service with Sprint is made up of

the Service Plan you choose and the Terms and Conditions of Service which can be found on page 48 of this guide.

Getting Started

PCS Vision Usage

䡺 Your plan includes PCS Vision.

Megabytes included in plan: ______ (sent or received)

Per kilobyte overage: ______ (sent or received)

䡺 Your plan includes PCS Vision and you have opted to subscribe to additional megabytes at $______ per month.

This includes ______ additional megabytes (sent or received).

Per kilobyte overage: ______ (sent or received)

䡺 Your plan does not include PCS Vision, but you have opted to subscribe to megabytes in addition to your voice plan.

Additional monthly service charge for megabytes: $______

Megabytes in plan: ______ (sent or received)

Per kilobyte overage: ______ (sent or received)

䡺 If you do not choose one of the plan options listed above you can access PCS Vision on a casual basis at a default rate of ______ per kilobyte. In addition, you will be charged a download fee.

PCS Advantage AgreementSM:

䡺 I have agreed to a PCS Advantage Agreement.

___ 1 Year

___ 2 Year

䡺 I have opted not to sign a PCS Advantage Agreement.

$______ Monthly fee

Additional options I choose to subscribe to:

䡺 PCS Voice Command at $______ per month

䡺 PCS Add-a-Phone

䡺 PCS to PCS Calling

at $______ per month

䡺 PCS Equipment Replacement at $______ per month

䡺 Roadside Rescue at $______ per month

䡺 Sprint

Residential Long Distance

Getting Started

Your New PCS Phone Number and User Name

PCS Phone Number

PCS User Name

Your user name is automatically assigned to you. Your user name, which resembles an e-mail address (for example, name@sprintpcs.com), is used with PCS E-mail and two-way messaging services.

Understanding Your PCS Invoice

• Your first invoice will arrive within a few days.

• Your first invoice will reflect the following charges:

䡺 Your first full month of service, which is your

monthly recurring charge of $______

䡺 Additional charges such as taxes, roaming,

voice or data overage, or premium data services

䡺 Charges for additional options you opt to

subscribe to: $______

䡺 Your one-time non-refundable activation

fee of $______

• Approximate total of first invoice $______

Getting Started

Quick, easy options to manage your account

With PCS Customer Service Solutions, you can visit www.sprintpcs.com or use your PCS Phone to access Claire, your virtual service representative. She’ll guide you to the information you need.

Visit www.sprintpcs.com

Once you log on, you can:

• View the details of your PCS Service Plan

• Find out how many minutes you have used and how

many minutes are remaining in your plan

• View your current and previous three months invoices, including the call detail

• Click on "Claire's Directory For Service Solutions" to:

•Make a payment

•Find out about PCS Products and Services

•Learn how to set up your voicemail and more

Press on your PCS Phone and Claire will respond with the following:

• A summary of your rate plan

• Minutes and/or megabytes remaining in your plan for the

current invoice cycle

• Information about your most recent invoice

• When your last payment was received

• The option to make a payment

*Normal airtime charges will apply when calling .

Welcome and thank you for choosing Sprint.

Getting Started

Basics of Your PCS Phone

Basics

Your New PCS Phone

1. Switch On/Off Button

2. Display Screen

3. Signal Indicator

4. Left/Right Selection Keys

5. Talk Key

6. Speaker Port

15. Earpiece

14. Whip Antenna

13. Headset Jack

12. Battery Strength Indicator

11. Up/Down

Scroll Keys

10. End Call Key

7. AC Adapter Jack

8. Microphone

9. Nokia Pop-Port Accessory

Connector

Your Phon e’s Features

1. Switch On/Off Button: Switches your phone on or off.

2. Display Screen: Displays phone status icons and menu

items.

3. Signal Indicator: Indicates current signal strength.

4. Left /Right Selection Keys: Allow you to select actions or

items within certain menu screens.

5. Talk Key: Lets you place or answer a call.

6. Speaker Port: Lets you hear phone tones and ringing

tones.

7. AC Adapter Jack: Connects phone to battery recharger.

8. Microphone: Transmits voice.

9. Nokia Pop-Port

to your personal computer or laptop computer and car kit, as well as to other accessories.

10. End Call Key: Ends calls and clears text from display

screen.

11. Up/Down Scroll Keys: Scroll through menu screens,

highlight menu items, or navigate through your calendar.

12. Battery Strength Indicator: Indicates current battery

strength.

13. Headset Jack: Provides connection for a universal

2.5-mm headset.

14. Whip Antenna: Extendable antenna that increases

reception in weak-signal areas.

15. Earpiece: Allows you to listen to voice and prompts.

Accessory Connector: Provides connection

Basics

Turning Your Phone On and Off

Turning Your Phone On

1. Fully extend the antenna to receive the best reception.

2. Press for two seconds. The

phone will display the “Searching for Service” message until it locates a signal, then it will automatically enter standby mode – the phone’s idle state. At this point, you’re ready to begin making and receiving calls.

Note: After switching on your phone, you can bring up the Profiles

menu by pressing the on/off button for 1 second. For more information on Profiles, refer to “Controlling Your Phone’s Settings” in the Online User’s Guide.

Turning Your Phone Off

䊳 Press for two seconds until the “Powering off”

message is displayed.

Holding Your Phone Properly

Hold your phone by placing your index finger on the finger grip on the back cover. This facilitates optimal reception by preventing your hand from obstructing the internal antenna.

Using the Battery and Charger

Installing and Removing the Battery

To install or replace the battery, or to access your phone’s electronic serial number (ESN), you must first remove the phone’s back cover.

䊳 To remove th e ph on e’s back cover, press and hold the

release button while sliding the cover downward towards the bottom of the phone.

䊳 To install the battery, insert the battery (label side up)

into the opening on the back of the phone and gently press down until the battery snaps into place.

Warning: Do not puncture or burn the battery. Recycle or dispose

of the battery properly.

Basics

Important: Switch the phone off before removing the battery.

Basics

䊳 To remove the battery, make sure the power is

switched off. Pull upward on the lower end of the battery with your finger tip and remove the battery from the phone at a 45-degree angle.

Charging the Battery

To use the charger:

1. Plug the electrical prongs into the wall outlet first, then

plug the round end of the AC adapter into the desktop charger (or directly into your phone’s AC Adapter Jack).

2. If the round end of the AC adapter was plugged into

the desktop charger, place the phone in the desktop charger. If the phone is on, the screen briefly displays a “Charging” message followed immediately by a continuous scrolling battery indicator. If the phone is off, only the scrolling indicator is displayed.

After approximately 2 hours, when the battery is charged, the screen displays the “Battery full” message, and the indicator stops scrolling. To charge the battery to maximum capacity, charge for an additional 2 hours, then unplug the phone from the charger.

A completely empty battery takes approximately 4 hours to fully recharge.

Note: For best performance, charge the battery for 24 hours before

using the phone for the first time.

Warning: Use of unauthorized accessories could damage your

phone and invalidate your warranty.

Basics

Making and Answering Calls

Making Calls

1. Make sure your phone is on.

2. Enter a phone number. (If you make a mistake while

dialing, press to erase one digit at a time or press and hold to erase the entire number.)

3. Press .

4. When you are finished with the call, press to end

the call and return to standby mode.

Calling Emergency Numbers

You can place calls to 911: press , then press (even if your phone is locked or your account is restricted).

Answering Calls

1. Make sure your phone is on. If your phone is off,

incoming calls go to voicemail.

2. When your phone rings or vibrates, answer the call by

pressing (or pressing any key if the Anykey feature is activated).

3. To end the call, press or press End Call.

Signal Strength

Call quality is always best when the antenna is fully raised. If you’re inside a building, being near a window may give you better reception. You can see the strength of your signal by the signal indicator on your phone’s display screen.

Controlling Your Roaming Experience

Your phone is dual-band, which means you can make and receive calls while on the enhanced Sprint Nationwide PCS Network and you can also roam on other networks where we’ve implemented roaming agreements with other carriers. To learn more about roaming, visit www.sprintpcs.com.

Your phone has several features that let you control your roaming experience.

Note: Roaming automatically occurs if your phone is set to

Automatic, and roaming rates apply whenever the signal roams while making a call. The roaming mode that you have selected stays intact even after you have switched your phone off.

Setting Your Phone’s Roam Mode

1. From the standby mode, press Menu, scroll to Settings, and press Select.

2. Scroll to Roaming and press Select.

3. Scroll to Set Mode and press Select.

4. Scroll to your preferred mode and press Select.

䊳 Sprint: Lets you make and receive calls only on the

enhanced Sprint Nationwide PCS Network and prevents roaming.

䊳 Automatic: Searches for alternate wireless networks

when PCS Service is not available.

Basics

Setting Call Guard

Call Guard reminds you when you are making or receiving a roaming call and requires you to take additional steps before placing or answering roaming calls. These additional steps are not required when you make or receive calls while on the enhanced Sprint Nationwide PCS Network.

To Activate or Deactivate Call Guard:

1. From the standby mode, press Menu, scroll to Settings, and press Select.

2. Scroll to Roaming and press Select.

3. Scroll to Call Guard and press Select.

4. Scroll to On or Off and press Select.

5. Press to return to the standby mode.

Call Guard remains activated until you manually deactivate it as described above.

To Place Roaming Calls With Call Guard On:

1. From the standby mode, dial 1+area code+seven digit

number and press .

2. Select Roam Call.

To Answer Incoming Calls With Call Guard On:

Highlight Answer and press .

Feature Availability

䊳 You can make and receive calls while roaming.

䊳 You will have access to voicemail while roaming. 䊳 Other features which are standard on the enhanced

Sprint Nationwide PCS Network, such as Call Waiting, PCS Voice Command and PCS Vision are unavailable while roaming.

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