Microsoft RH-3 Manual Sprint

www.sprintpcs.com

Copyright © 2003 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part
allowed without prior written approval. Sprint, the diamond logo, and all other trademarks listed
herein are registered trade marks of Sprint Communications Company, L.P., used under license. Nokia,
Nokia 2285, and Pop-Port are trademarks or registered trademarks of Nokia Corporation. All other
product and company names metntioned herein may be trademarks, service marks, or trade names of
their respective owners.

Printed in Canada

Table of Contents

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Getting Advanced Phone and Service Information . . . . . . . . . . ii

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

1. Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Your Phone’s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2. Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Turning Your Phone Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Holding Your Phone Properly . . . . . . . . . . . . . . . . . . . . . . . . 18

3. Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 19

Installing and Removing the Battery . . . . . . . . . . . . . . . . . . . 19

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . 22

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

5. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . 23

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . 23

Setting Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6. Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Finding Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Making a Call From Your Internal Phone Book . . . . . . . . . . . 26

7. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . 27

Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . 27

Changing Your Welcome Note . . . . . . . . . . . . . . . . . . . . . . . 27

Adjusting Volume During a Conversation . . . . . . . . . . . . . . . 28

Adjusting Tone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Changing Phone’s Language Settings . . . . . . . . . . . . . . . . . . 29

TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . . 30

8. Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . 31

Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Retrieving Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . 31

Accessing Voicemail From Another Phone . . . . . . . . . . . . . . 31

Displaying Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

9. PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

PCS Voice Command

Using Your Phone’s Internal Voice Commands . . . . . . . . . . 34

SM

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

10. Your Phone’s Special Features . . . . . . . . . . . . . . . . . . . . . . . . 35

Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

To-do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Location Info Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

11. Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 40

How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

12. Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Important Information About Your Phone and Service . . . . 42

Maintaining Safe Use of and Access to Your Phone . . . . . . . 43

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Acknowledging Special Precautions and the FCC Notice . . 47

13. Terms and Conditions & Warranty Information . . . . . . . . . . 48

Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . 48

Nokia One-Year Limited Warranty . . . . . . . . . . . . . . . . . . . . 66

How to Use This Guide

Welcome — you’ve made the right choice

The advantages of Sprint are as clear as each wireless call
you make. With PCS Service, we give you what you really
want from a wireless service provider – clear calls, easy-to­understand service plans, and self-servicing options for
managing your account. All this is designed to make your
life easier and worry free.

We know you’re eager to start using your phone right away
and this guide is divided into two sections that are
designed to help you do just that.

The first section will guide you through the steps

1

required to set up your PCS Service. It includes
blanks so you can write down important information that
you’ll want to remember. Things like your new PCS Phone
Number, information about your service plan, and your
first invoice.

The second section will guide you through the

2

basics of your phone and service with quick,
easy-to-follow instructions. And if you want to learn more
about your phone, just visit us online at www.sprintpcs.com
and log on. Then, click on "Claire’s Directory for Service
Solutions." There you’ll find a complete phone user’s
guide that includes all the advanced features of your phone
and service.

i

Getting Advanced Phone and
Service Information

This guide covers the basics, but your Nokia 2285 phone is
capable of performing a variety of advanced services. To
learn how to use all the advanced features of your phone
and service, visit www.sprintpcs.com and log on. Then, click
on "Claire’s Directory for Service Solutions." There you’ll
have access to your complete phone User’s Guide and you
can also take an online phone tutorial.

Your online phone User’s Guide provides information on
basic and advanced features and services, such as:

䊳 Learning Advanced Dialing Options
䊳 Managing Call History

䊳 Using Advanced Messaging
䊳 Using Advanced Internal Phone Book Options
䊳 Using Your Phone’s Advanced Settings

䊳 Setting Your Phone’s Security
䊳 Using the Personal Organizer
䊳 Understanding Your Phone’s Internal Menu

䊳 And more

ii

Getting Started

Activating and Using PCS Service

1

Getting Started

1

Have these things ready before you
call to activate

• Your PCS Phone (Make sure it’s fully charged)

• Your Social Security number or your driver’s license

number

• Your Electronic Serial Number (also known as ESN; refer
to step 5 to locate the number)

• The city and state where your phone will be primarily used

• A pen

2

Setting up your service — You
choose the way

The two fastest ways:

• Visit us online at activate.sprintpcs.com.

• From your PCS Phone, press .

You c a n al s o:

• Use a phone other than your PCS Phone – dial

1-888-715-4588.

2

3

PCS Service Areas

Interested in where you can use your new phone?
Check out the most up-to-date coverage maps at
www.sprintpcs.com.

4

Your PCS Account Password

My Account Password is: _______________________

Yo u’ll use this number when managing your account
on www.sprintpcs.com and with PCS Customer Service
Solutions. Your default password is the last four digits of
your Social Security number.

Getting Started

3

Getting Started

5

Finding Your Phone’s ESN

If you set up service using your PCS Phone, the network
automatically communicates the ESN to us. You’ll only
need this number when you’re setting up service online
at activate.sprintpcs.com or calling us from a phone other
than your new PCS Phone. The ESN, or Electronic Serial
Number, is an 11-digit number written on the barcode
sticker attached to the phone. To find it, remove the
phone’s battery.

ESN: _________________________________________

After writing down the ESN, replace the battery and
turn on your phone by holding down the key for a
few seconds.

4

6

PCS Clear Pay Program

(This section may not apply to you. If not, skip to section 7.)

䡺You are on the PCS Clear Pay Program.

Easy steps to follow to help keep you enjoying your new
PCS Service

• Dial from your PCS Phone (normal

airtime charges will apply) or log on to www.sprintpcs.com
to find out how many minutes you have currently used
within your service plan. If you have exceeded the
minutes in your plan or you have a past due balance, you
should make a payment to keep your service turned on.

There are two easy payment options:

• Make a payment at any Western Union location
using the Swiftpay form. To find the nearest location,
dial from your PCS Phone.
(Transaction fee applies; payment is credited to your
account within 12 hours.)

– or –

• Dial from your PCS Phone (posting time

is 12 hours).

Getting Started

How we will help you keep your service turned on:

• In the event that your service has been turned off, you
will receive a text message stating: "Your PCS Service has
been turned off. Press to make a payment and
turn service on."

5

Getting Started

• The first time your service has been turned off you will
be connected to a live PCS Clear Pay Program Specialist
who will explain why your service has been turned off.
You will be asked to pay your balance to get your service
turned back on (payment will be credited and service
turned back on within 12 hours).

• For any additional times that your service has been
turned off, you will be connected to our automated
payment process. You will have to pay your balance to
have your service turned back on (payment will be
credited and service turned back on within 12 hours).

7

Understanding Your PCS Service Plan

Voice Usage: PCS Free & Clear Plans

Total Voice Minutes in my PCS Free & Clear Plan: ___

• Anytime Minutes:_____________________________

• Night & Weekend Minutes

(M-Th 9pm-7am, F 9pm-M 7am): ________________

Monthly service charge: $ ______________________

Each additional voice minute (overage): __________¢

Other: _______________________________________

Long distance is included in my plan: 䡺 Yes 䡺 No

6

Voice Usage: PCS Free & Clear Area-Wide Plans

Total Voice Minutes in my PCS Free & Clear
Area-Wide Plan: ________________________________

• Anytime Minutes:_____________________________

• Night & Weekend Minutes

(M-Th 9pm-7am, F 9pm-M 7am): ________________

Monthly service charge: $ ______________________

Each additional voice minute (overage): __________¢

Other:________________________________________

Long distance is included in my plan: 䡺 Yes 䡺 No

Per-minute charge for calls made while traveling
outside my extended calling area: _______________¢

Per-minute charge for roaming calls: _____________¢

Note: Your agreement for wireless service with Sprint is made up of

the Service Plan you choose and the Terms and Conditions of
Service which can be found on page 48 of this guide.

Getting Started

7

Getting Started

PCS Vision Usage

䡺 Your plan includes PCS Vision.

Megabytes included in plan: ______ (sent or received)

Per kilobyte overage: ______ (sent or received)

䡺 Your plan includes PCS Vision and you have opted to
subscribe to additional megabytes at $______ per month.

This includes ______ additional megabytes (sent or
received).

Per kilobyte overage: ______ (sent or received)

䡺 Your plan does not include PCS Vision, but you have
opted to subscribe to megabytes in addition to your
voice plan.

Additional monthly service charge for megabytes:
$______

Megabytes in plan: ______ (sent or received)

Per kilobyte overage: ______ (sent or received)

䡺 If you do not choose one of the plan options listed
above you can access PCS Vision on a casual basis at a
default rate of ______ per kilobyte. In addition, you will
be charged a download fee.

8

PCS Advantage AgreementSM:

䡺 I have agreed to a PCS Advantage Agreement.

___ 1 Year

___ 2 Year

䡺 I have opted not to sign a PCS Advantage Agreement.

$______ Monthly fee

Additional options I choose to subscribe to:

䡺 PCS Voice Command at $______ per month

SM

䡺 PCS Add-a-Phone

䡺 PCS to PCS Calling

at $______ per month

SM

at $______ per month

䡺 PCS Equipment Replacement at $______ per month

䡺 Roadside Rescue at $______ per month

®

䡺 Sprint

Residential Long Distance

Getting Started

9

Getting Started

8

Your New PCS Phone Number and
User Name

PCS Phone Number

PCS User Name

Your user name is automatically assigned to you. Your
user name, which resembles an e-mail address (for
example, [e-mail]), is used with PCS E-mail
and two-way messaging services.

10

9

Understanding Your PCS Invoice

• Your first invoice will arrive within a few days.

• Your first invoice will reflect the following charges:

䡺 Your first full month of service, which is your

monthly recurring charge of $______

䡺 Additional charges such as taxes, roaming,

voice or data overage, or premium data services

䡺 Charges for additional options you opt to

subscribe to: $______

䡺 Your one-time non-refundable activation

fee of $______

• Approximate total of first invoice $______

Getting Started

11

Getting Started

10

Quick, easy options to manage
your account

With PCS Customer Service Solutions, you can visit
www.sprintpcs.com or use your PCS Phone to access
Claire, your virtual service representative. She’ll guide
you to the information you need.

Visit www.sprintpcs.com

Once you log on, you can:

• View the details of your PCS Service Plan

• Find out how many minutes you have used and how

many minutes are remaining in your plan

• View your current and previous three months invoices,
including the call detail

• Click on "Claire's Directory For Service Solutions" to:

•Make a payment

•Find out about PCS Products and Services

•Learn how to set up your voicemail and more

12

Press on your PCS Phone and Claire will
respond with the following:

• A summary of your rate plan

• Minutes and/or megabytes remaining in your plan for the

current invoice cycle

• Information about your most recent invoice

• When your last payment was received

• The option to make a payment

*Normal airtime charges will apply when calling .

Welcome and thank you for choosing Sprint.

Getting Started

13

Basics of Your PCS Phone

15

Basics

Your New PCS Phone

1. Switch On/Off Button

2. Display Screen

3. Signal Indicator

4. Left/Right
Selection Keys

5. Talk Key

6. Speaker Port

15. Earpiece

14. Whip Antenna

13. Headset Jack

12. Battery Strength
Indicator

11. Up/Down

Scroll Keys

10. End Call Key

7. AC Adapter Jack

16

8. Microphone

9. Nokia Pop-Port
Accessory

Connector

TM

Your Phon e’s Features

1. Switch On/Off Button: Switches your phone on or off.

2. Display Screen: Displays phone status icons and menu

items.

3. Signal Indicator: Indicates current signal strength.

4. Left /Right Selection Keys: Allow you to select actions or

items within certain menu screens.

5. Talk Key: Lets you place or answer a call.

6. Speaker Port: Lets you hear phone tones and ringing

tones.

7. AC Adapter Jack: Connects phone to battery recharger.

8. Microphone: Transmits voice.

9. Nokia Pop-Port

to your personal computer or laptop computer and car kit,
as well as to other accessories.

10. End Call Key: Ends calls and clears text from display

screen.

11. Up/Down Scroll Keys: Scroll through menu screens,

highlight menu items, or navigate through your
calendar.

12. Battery Strength Indicator: Indicates current battery

strength.

13. Headset Jack: Provides connection for a universal

2.5-mm headset.

14. Whip Antenna: Extendable antenna that increases

reception in weak-signal areas.

15. Earpiece: Allows you to listen to voice and prompts.

TM

Accessory Connector: Provides connection

Basics

17

Basics

Turning Your Phone On and Off

Turning Your Phone On

1. Fully extend the antenna to receive the best reception.

2. Press for two seconds. The

phone will display the “Searching for
Service” message until it locates a
signal, then it will automatically
enter standby mode – the phone’s idle state. At this
point, you’re ready to begin making and receiving calls.

Note: After switching on your phone, you can bring up the Profiles

menu by pressing the on/off button for 1 second. For more
information on Profiles, refer to “Controlling Your Phone’s Settings”
in the Online User’s Guide.

Turning Your Phone Off

䊳 Press for two seconds until the “Powering off”

message is displayed.

Holding Your Phone Properly

Hold your phone by placing your index
finger on the finger grip on the back
cover. This facilitates optimal reception
by preventing your hand from obstructing
the internal antenna.

18

Using the Battery and Charger

Installing and Removing the Battery

To install or replace the battery, or to access your phone’s
electronic serial number (ESN), you must first remove the
phone’s back cover.

䊳 To remove th e ph on e’s back cover, press and hold the

release button while sliding the cover downward
towards the bottom of the phone.

䊳 To install the battery, insert the battery (label side up)

into the opening on the back of the phone and gently
press down until the battery snaps into place.

Warning: Do not puncture or burn the battery. Recycle or dispose

of the battery properly.

Basics

Important: Switch the phone off before removing the battery.

19

Basics

䊳 To remove the battery, make sure the power is

switched off. Pull upward on the lower end of the
battery with your finger tip and remove the battery
from the phone at a 45-degree angle.

Charging the Battery

To use the charger:

1. Plug the electrical prongs into the wall outlet first, then

plug the round end of the AC adapter into the desktop
charger (or directly into your phone’s AC Adapter
Jack).

2. If the round end of the AC adapter was plugged into

the desktop charger, place the phone in the desktop
charger. If the phone is on, the screen briefly displays a
“Charging” message followed immediately by a
continuous scrolling battery indicator. If the phone is
off, only the scrolling indicator is displayed.

After approximately 2 hours, when the battery is charged,
the screen displays the “Battery full” message, and the
indicator stops scrolling. To charge the battery to
maximum capacity, charge for an additional 2 hours, then
unplug the phone from the charger.

A completely empty battery takes approximately 4 hours
to fully recharge.

Note: For best performance, charge the battery for 24 hours before

using the phone for the first time.

20

Warning: Use of unauthorized accessories could damage your

phone and invalidate your warranty.

Basics

21

Basics

Making and Answering Calls

Making Calls

1. Make sure your phone is on.

2. Enter a phone number. (If you make a mistake while

dialing, press to erase one digit at a time or press
and hold to erase the entire number.)

3. Press .

4. When you are finished with the call, press to end

the call and return to standby mode.

Calling Emergency Numbers

You can place calls to 911: press , then
press (even if your phone is locked or your account
is restricted).

Answering Calls

1. Make sure your phone is on. If your phone is off,

incoming calls go to voicemail.

2. When your phone rings or vibrates, answer the call by

pressing (or pressing any key if the Anykey feature
is activated).

3. To end the call, press or press End Call.

22

Signal Strength

Call quality is always best when the antenna is
fully raised. If you’re inside a building, being near
a window may give you better reception. You can
see the strength of your signal by the signal
indicator on your phone’s display screen.

Controlling Your Roaming Experience

Your phone is dual-band, which means you can make and
receive calls while on the enhanced Sprint Nationwide
PCS Network and you can also roam on other networks
where we’ve implemented roaming agreements with
other carriers. To learn more about roaming, visit
www.sprintpcs.com.

Your phone has several features that let you control your
roaming experience.

Note: Roaming automatically occurs if your phone is set to

Automatic, and roaming rates apply whenever the signal roams
while making a call. The roaming mode that you have selected stays
intact even after you have switched your phone off.

Setting Your Phone’s Roam Mode

1. From the standby mode, press Menu, scroll to Settings,
and press Select.

2. Scroll to Roaming and press Select.

3. Scroll to Set Mode and press Select.

4. Scroll to your preferred mode and press Select.

䊳 Sprint: Lets you make and receive calls only on the

enhanced Sprint Nationwide PCS Network and
prevents roaming.

䊳 Automatic: Searches for alternate wireless networks

when PCS Service is not available.

Basics

23

Basics

Setting Call Guard

Call Guard reminds you when you are making or
receiving a roaming call and requires you to take
additional steps before placing or answering roaming
calls. These additional steps are not required when you
make or receive calls while on the enhanced Sprint
Nationwide PCS Network.

To Activate or Deactivate Call Guard:

1. From the standby mode, press Menu, scroll to Settings,
and press Select.

2. Scroll to Roaming and press Select.

3. Scroll to Call Guard and press Select.

4. Scroll to On or Off and press Select.

5. Press to return to the standby mode.

Call Guard remains activated until you manually
deactivate it as described above.

To Place Roaming Calls With Call Guard On:

1. From the standby mode, dial 1+area code+seven digit

number and press .

2. Select Roam Call.

To Answer Incoming Calls With Call Guard On:

Highlight Answer and press .

Feature Availability

䊳 You can make and receive calls while roaming.

䊳 You will have access to voicemail while roaming.
䊳 Other features which are standard on the enhanced

Sprint Nationwide PCS Network, such as Call Waiting,
PCS Voice Command and PCS Vision are unavailable
while roaming.

24

Internal Phone Book

Saving Phone Numbers

1. From the standby mode, enter a phone number.

2. Press Options.

3. Scroll to Save and press Select. The Name: box appears.

4. Enter a name using the alpha keypad, and press OK.

5. Press Options and follow the prompts to modify or

categorize this number:

䊳 Add voice tag allows you to create commands for voice

activated dialing.

䊳 Edit number lets you modify the number.
䊳 Delete number lets you remove the number (not the

entire entry) from your phone book.

䊳 View allows you to view the number.
䊳 Change type lets you categorize the number.
䊳 As primary no. lets you designate this number as the

primary number displayed when you call up this entry.

䊳 Add number lets you add another number to this entry.
䊳 Add detail lets you add other contact information to this

entry.

䊳 Caller groups lets you categorize this entry to a specific

group.

䊳 Custom tone lets you assign a specific tone to this

number that sounds whenever this caller calls you.

䊳 1-touch dialing lets you assign a specific key to this

number to enable speed calling by pressing this key.

䊳 Edit name lets you modify the name of the entry.

Basics

25

Basics

䊳 View name lets you view the name associated with the

number.

䊳 Delete lets you erase the entire entry from the internal

phone book.

6. Press OK to save your new entry with your selected
options, or press Done if you have not selected any
options.

Finding Phone Numbers

1. From the standby mode, press Contacts.

2. Scroll to Search and press Select.

3. Scroll to the entry you wish to view, and press Details to

view the details associated with this entry.

Shortcut: Press or from the standby mode to list

internal phone book entries.

Making a Call From Your Internal Phone Book

1. From the standby mode, scroll to a number using or

. Your internal phone book numbers automatically

appear.

2. Scroll to the number you wish to call and press .

3. Press or End call to end the call and return to

standby mode.

26

Changing Your Phone’s Settings

You can customize many aspects of your phone’s
functionality, from display and sounds to messaging and
security, through the Settings menu. Below are just a few
examples of how to navigate and use the Settings menu.

Setting Your Phone’s Security

You can change your lock code, enable security measures
to prevent others from using your phone without you
permission or knowledge, and restrict calls.

To access your security settings:

1. From the standby mode, press Menu, scroll to Settings,
and press Select.

2. Scroll to Security settings and press Select.

3. Enter your lock code and press OK.

4. Scroll to the security function you wish to enable
(Phone lock, Allowed numbers when phone locked, Change
lock code, or Call restrictions) and press Select.

Note: If you do not know your lock code, try the last four digits of

your phone number. If this does not work, contact Sprint Customer
Solutions.

Changing Your Welcome Note

1. From the standby mode, press Menu, scroll to Settings,
and press Select.

2. Scroll to Phone settings and press Select.

3. Scroll to Welcome note and press Select.

Basics

27

Basics

4. Enter the welcome note using the alpha keypad and
press Options.

5. Scroll to Save and press Select.

6. Press to return to the standby mode.

Adjusting Volume During a Conversation

You can adjust your call volume only during a call.

1. Dial a number and press , or press to receive
an incoming call.

2. To increase volume, press .

3. To decrease volume, press .

Adjusting Tone Settings

1. From the standby mode, press Menu, scroll to Profiles,
and press Select.

2. Scroll to the profile you wish to modify and press
Select.

3. Scroll to Customize and press Select.

4. Scroll to Ringing options and press Select.

5. Scroll to your preferred option and press Select.

6. Scroll to Ringing tone and press Select.

7. Scroll to your preferred option and press Select.

8. Scroll to Ringing volume and press Select.

9. Scroll to your preferred level and press Select.

10. Scroll to Vibrating alert and press Select. The icon is

displayed on the display screen in the standby mode.

11. Scroll to On or Off and press Select.

28

12. Scroll to Message alert tone and press Select.

13. Scroll to a preferred alert tone and press Select.

14. Scroll to Keypad tones and press Select.

15. Scroll to preferred level of volume and press Select.

16. Scroll to Warning tones and press Select.

17. Scroll to On or Off and press Select. Either selection

displays a momentary confirmation followed by the
Warning tones screen displaying On or Off at the bottom
of the screen.

18. Scroll to Alert for and press Select. An option list

appears with the names of available groups. The left
selection key will display Unmark if a group is already
marked, or Mark if a group is not marked. Scroll to your
preferred option and press Select.

19. Press Yes or No to Save changes? If you have not

selected
or saved any groups, the text “No calls” is displayed on
your Alert for screen.

20. Press to return to the standby mode.

Changing Phone’s Language Settings

1. From the standby mode, press Menu, scroll to Settings,
and press Select.

2. Scroll to Phone settings, and press Select.

3. Scroll to Language and press Select.

4. Scroll to English, Español, or Français and press Select.

Your ph one ’s language is now in the language you
selected.

Basics

29

Basics

TTY Use With PCS Service From Sprint

A TTY (also known as a TDD or Text Telephone), is a
telecommunications device that allows people who are
deaf or hard of hearing, or who have speech or language
disabilities, to communicate via a telephone.

Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device for
connectivity information and to ensure that the TTY
device supports digital wireless transmission.

When establishing your PCS Service, please call
PCS Customer Service Solutions
Telecommunications Relay Service (TRS) by first dialing

. Then provide the state TRS with

this number: 866-727-4889.

To enable or disable TTY:

1. Press .

2. Follow the system prompt by pressing OK or Exit.

3. Scroll to Yes or No and press Select.

IMPORTANT NOTICE: Sprint recommends that TTY users make

emergency calls by other means including Telecommunications
Relay Services (TRS), analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted when received by public
safety answering points (PSAPs) rendering some communications
unintelligible.

SM

via the state

For additional information and instructions regarding
TTY use, please see the Online User’s Guide at
www.sprintpcs.com.

30

Sending and Receiving Messages

Setting Up Voicemail

1. From the standby mode, press and hold .

2. Follow the system prompts to create your pass code

and record your greeting.

Note: If your account has not been activated, you will be prompted

to contact your PCS Service Provider.

Retrieving Voicemail Messages

1. From the standby mode, press and hold .

2. Follow the system prompts.

Accessing Voicemail From Another Phone

1. Dial your PCS Phone Number.

2. Press when voicemail answers.

3. Enter your pass code and follow the system prompts.

Displaying Numeric Pages

1. From the standby mode, press Menu, scroll to
Messaging, and press Select.

2. Scroll to Notifications and press Select.

3. Scroll to the new message and press Select to display

the message.

Basics

31

Basics

PCS Service Features

Call Waiting

To respond to an incoming call while you’re on a call:

䊳 Press or Answer. This puts the first call on hold and

answers the second call. To switch between calls,
press again.

– or –

䊳 Press to end your first call. To answer the

incoming call, press .

Call Forwarding

Call Forwarding lets you forward your calls to another
number. You can still make calls from your phone while
this is activated. There is a per call charge for this service.

To activate:

1. Press .

2. Enter the area code and phone number to which your

calls should be forwarded.

3. Press . You will see a message and hear a tone

confirming the activation of Call Forwarding.

To deactivate:

䊳 Press . You will see a

message and hear a tone confirming that Call
Forwarding is deactivated.

Three-Way Calling

Talk to two different people at the same time. When using
this feature, the normal airtime rates will be charged for
each of the two calls.

32

1. Enter a number you wish to call and press .

2. Once you have established the connection, press
Options, scroll to Three-way call, and press Select.

3. Dial the second number and press Flash.

Note: If one of the people that you called hangs up, you and the

remaining caller stay connected. If you initiated the call and are the
first to hang up, all three callers are disconnected.

PCS Voice Command

SM

With PCS Voice Command, you can call a number just by
saying a name.

Get started by setting up your Personal Address Book

1. Press . The first time you use it, you will hear

a tutorial before moving on to the next step.

2. You ’ll hear a tone followed by the prompt “Ready.”
Say “Add Name” to begin setting up your Personal
Address Book.

Note: If you do not wish to use PCS Voice Command, you can still

use the internal voice command system that comes with this phone.
Refer to the Online User’s Guide at
information.

www.sprintpcs.com for more

Making a call with PCS Voice Command

1. Press .

2. You ’ll hear a tone followed by the prompt “Ready.”

3. After the prompt, say “Call” and the name of the

person or the number you want called.

Basics

33

Basics

4. Your request will be repeated and you will be asked to

verify. Say “Yes ” to call the number or person. Say “No”
to cancel.

Using Your Phone’s Internal Voice Commands

In addition to the PCS Voice Command feature, which
saves your voice commands on the Sprint network
database, your phone also has the ability to store and use
voice commands within its own memory system.

Before you can make a call using your phone’s internal
voice command, you must store voice commands
associated with phone numbers in your phone book.

1. From the standby mode, press

to the number you wish to assign a voice command.

2. Press Details, then press Options.

3. Scroll to Add voice tag and press Select. The message

“Press Start” appears.

4. Press Start to record your voice command. Speak clearly

and in a normal tone of voice. Your recording
automatically ends.

5. Press Back, then Exit to return to the standby mode. Do
not press Quit unless you wish to erase your message.

To make a call with your phone’s internal voice
command:

1. From the standby mode, press and hold Contacts until
the message “Please speak now” appears on your
screen.

2. Speak the designated command into the microphone.
The number associated with this command is
automatically dialed.

or and scroll

34

Your Phone’s Special Features

In addition to the standard features in your phone, some
special features in your phone include an alarm clock,
calendar, to-do list, voice recorder, calculator, currency
converter, and location info sharing feature.

Note: For step-by-step instructions on using the special features in

your phone, refer to the Online User’s Guide at www.sprintpcs.com.

Alarm Clock

You can set the alarm clock to sound an alarm at the time
you specify.

1. From the standby mode, press Menu, scroll to Organizer,
and press Select.

2. Scroll to Alarm clock and press Select.

3. Enter the alarm time and press OK.

4. Scroll to am or pm and press OK.

At the time of the alarm, the phone lights up, sounds an
alert tone, and displays an animated message.

5. Press Stop (to turn off the alarm) or Snooze (the alarm
will sound again in 10 minutes).

Calendar

You can use the calendar to remind you of appointments
such as meetings, phone calls, birthdays, or general
reminders. You can also set an alarm to remind you of the
appointment.

1. From the standby mode, press Menu, scroll to Organizer,
and press Select.

Basics

35

Basics

2. Scroll to Calendar and press Select.

Use the key to scroll up, key to scroll left,

key to scroll right, and key to scroll down

in the monthly calendar view.

3. Scroll to the date of your appointment and press
Options.

4. Scroll to Make a note and press Select.

5. Scroll to Meeting, Call, Birthday, Memo, or Reminder and
press Select.

6. Follow the prompts to enter the information and time
of your appointment and press Options.

7. Scroll to Save and press Select.

8. Follow the steps to add an alarm, if desired, and press
Select.

To-do List

You can use the to-do list to save a list of tasks in your
phone to recall for later use.

1. From the standby mode, press Menu, scroll to Organizer,
and press Select.

2. Scroll to To-do list and press Select.

3. Press Options, scroll to Add, and press Select.

4. Enter a subject for your task, press Options, scroll to
Save, and press Select.

5. Select High (1), Medium (2), or Low (3) as the priority level
and press Select.

36

Voice Recorder

You can use the voice recorder to record audio memos
and store them in your phone.

Record a Memo

1. From the standby mode, press Menu, scroll to Organizer,
and press Select.

2. Scroll to Voice recorder and press Select.

3. Scroll to Record and press Select.

4. After the tone, the phone begins recording.

5. When you are finished recording, press Stop.

6. Enter a title for the voice recording and press OK.

Work with Recorded Memos

1. From the standby mode, press Menu, scroll to Organizer,
and press Select.

2. Scroll to Voice recorder and press Select.

3. Scroll to Recordings list and press Select.

4. Scroll to the desired memo, then press Options.

5. Scroll to the desired option and press Select:

䊳 Playback plays the selected memo through the earpiece.
䊳 Delete erases the selected voice memo.
䊳 Edit title edits the title of the voice memo or renames the

voice memo.

䊳 Add alarm/Alarm adds, edits, or removes a reminder

alarm for the voice memo.

Basics

Calculator

You can use the calculator to add, subtract, multiply,
divide, square, find the square root, and convert currency.

37

Basics

1. From the standby mode, press Menu, scroll to Organizer,
and press Select.

2. Scroll to Calculator and press Select.

3. Enter the first number in the calculation (press

for a decimal point).

4. Press Options, scroll to Add, Subtract, Multiply, Divide,
Square, Square root, or Change sign (to a negative or
positive) and press Select.

5. Enter the second number in the calculation.

6. Press Options, scroll to Equals, and press Select. The total

is displayed.

7. To start a new calculation, press and hold Clear for two
seconds or press to return to standby mode.

Currency Converter

To convert currency using the calculator in your phone:

1. From the standby mode, press
and press

Select.

2. Scroll to Calculator and press Select.

3. Press Options, scroll to Exchange rate, and press Select.

4. Scroll to Foreign units converted to home units or Home units
converted to foreign units and press Select.

5. Enter the exchange rate for the selected set of units and
press OK.

6. Enter the number (currency) you wish to convert
(press for a decimal point) and press Options.

Menu, scroll to Organizer,

38

7. Scroll to To home or To foreign and press Select. The

currency is converted according to the saved exchange
rate.

Location Info Sharing

The location info sharing feature allows the network to
detect the position of your phone.

Note: Your phone is equipped with a location info sharing feature

for use in connection with location base services that may be
available in the future.

To enab le your p hone’s location info sharing feature:

1. Press Menu, scroll to Settings, and press Select.

2. Scroll to Call Settings and press Select.

3. Scroll to Location info sharing and press Select.

A message explaining the options of the location info
sharing feature is displayed on your screen. Press More, or
scroll through the message using the up and down scroll
keys, then press OK.

4. Select 911 only or On and press OK.

䊳 If you select 911 only your phone’s location information

is shared with the network only during emergency
calls. (911 only is the default profile.)

䊳 If you select On, your phone’s location information is

shared with the network whenever the phone is
powered on and activated.

5. When the confirmation message appears, press OK

If you selected 911 only, the icon is displayed on the
screen when in the standby mode. If you selected On, the

icon is displayed on the screen when in the standby

mode.

.

Basics

39

Basics

Accessories for Your Phone

Belt Clip

Attaches to the back of your phone and provides a safe
and convenient way to carry your phone.

Standard Battery (BL-5C)

Provides up to 3.5 hours of continuous talk time or up to
150 hours of continuous standby time.

Vehicle Power Adapter (LCH-9)

Charges your phone in your vehicle using the cigarette
lighter adapter.

Desktop Charger (DCV-15)

Charges your phone when placed in the charger’s
phone slot.

Mobile Holder (MBC-17)

Holds your phone in place while driving or during
charging. Can be used with the LCH-9 and BHF-1.

Travel Charger (ACP-12U)

Compact and lightweight, it’s a convenient way to charge
your phone while traveling.

Car Kit (CARK-142)

Charges your phone and allows you to operate your
phone hands-free so you can drive safely.

Basic Car Kit (BHF-1)

A car kit you can install yourself that lets you operate your
phone hands-free in your car so you can drive safely.

Data Cable (DKU-5)

Easy and convenient connection to your PC or laptop
computer for wireless modem functionality.

40

Mobile Inductive Loopset (LPS-4)

With the loopset, people who use a T-coil equipped
hearing aid have the freedom to talk on a digital mobile
phone.

Headset (HDB-4)

Small and lightweight, an over-the-ear headset allows
convenient, hands-free calls.

Earbud Headset (HS-5)

Small and discreet, the earbud headset allows convenient,
hands-free calls.

How to Order

These and other accessories are available for purchase at
your local Sprint Store. You can also call the PCS Accessory
Hotline [phone]) or visit www.sprintpcs.com.

Next day delivery is offered in select areas.

Basics

41

Basics

Performance and Safety

Important Information About Your Phone and Service

Keeping Tabs on Signal Strength

The quality of each call you make or receive depends on the signal
strength in your area. Your phone informs you of the current signal
strength by displaying a number of bars next to the signal strength
icon. The more bars displayed, the stronger the signal. If you’re
inside a building, being near a window may give you better
reception.

Understanding the Power Save Feature

If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. If your phone is
active, it periodically rechecks service availability or you can check it
yourself by pressing any key. Anytime the Power Save feature is
activated, a message displays on the screen. When a signal is found,
your phone returns to standby mode.

Understanding How Your Phone Operates

Your phone is basically a radio transmitter and receiver. When it's
turned on, it receives and transmits radio frequency (RF) signals.
When you use your phone, the system handling your call controls the
power level. This power can range from 0.00001 watts to 0.347
watts, depending on which band your phone operates.

Knowing Radio Frequency Safety

The design of your phone complies with updated NCRP standards
described below. To further limit RF exposure, you can limit the
duration of your calls and operate your phone in the most power­efficient manner. In 1991-92, the Institute of Electrical and
Electronics Engineers (IEEE) and the American National Standards
Institute (ANSI) joined in updating ANSI's 1982 standard for safety
levels with respect to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities, government
health agencies and industries developed this updated standard after
reviewing the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this updated standard

42

in a regulation. In August 1996, the FCC adopted hybrid standard
consisting of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protections and
Measurements (NCRP).

Maintaining Your Phone’s Peak Performance

There are several simple guidelines to operating your phone properly
and maintaining safe, satisfactory service.

䊳 Hold the phone with the antenna raised, fully-extended and over

your shoulder.

䊳 Try not to hold, bend or twist the phone’s antenna.
䊳 Don’t use the phone if the antenna is damaged.
䊳 Speak directly into the mouthpiece.
䊳 For optimal performance, use your phone between a temperature

range of 59ºF to 77ºF (15ºC to 25ºC).

䊳 Avoid exposing your phone and accessories to rain or liquid spills.

If your phone does get wet, immediately turn the power off and
remove the battery. If it’s inoperable, return it to a Sprint Store or
call PCS Customer Service Solutions for service.

Note: For the best care of your phone, only Sprint Authorized Personnel should

service your phone and accessories. Faulty service may void the warranty.

Maintaining Safe Use of and Access to Your Phone

FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD
TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY
DAMAGE

Using Your Phone While Driving

Talking on your phone while driving (or operating the phone
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety always
comes first.

When using your phone in the car:

䊳 Get to know your phone and its features, such as speed dial and

redial.

䊳 When available, use a hands-free device.
䊳 Position your phone within easy reach.

Basics

43

Basics

䊳 Let the person you are speaking to know you are driving;

if necessary, suspend the call in heavy traffic or hazardous
weather conditions.

䊳 Do not take notes or look up phone numbers while driving.
䊳 Dial sensibly and assess the traffic; if possible, place calls when

stationary or before pulling into traffic.

䊳 Do not engage in stressful or emotional conversations that may

divert your attention from the road.

䊳 Dial 911 to report serious emergencies. It’s free from your wireless

phone.

䊳 Use your phone to help others in emergencies.
䊳 Call roadside assistance or a special non-emergency wireless

number when necessary.

Tip : Purchase an optional Hands-Free Car Kit.

Following Safety Guidelines

To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or danger.

Using Your Phone Near Other Electronic Devices

Most modern electronic equipment is shielded from radio frequency
(RF) signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.

RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment
that has been added to your vehicle.

Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.

Note: Always turn off the phone in health care facilities and request permission

before using the phone near medical equipment.

44

Turning Off Your Phone Before Flying

Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission
from a crew member to use your phone while the plane is on the
ground. To prevent any risk of interference, FCC regulations prohibit
using your phone while the plane is in the air.

Turning Off Your Phone in Dangerous Areas

To avoid interfering with blasting operations, turn your phone off
when in a blasting area or in other areas with signs indicating two­way radios should be turned off. Construction crews often use
remote-control RF devices to set off explosives.

Turn your phone off when you’re in any area that has a potentially
explosive atmosphere. Although it’s rare, your phone and accessories
could generate sparks. Sparks can cause an explosion or fire,
resulting in bodily injury or even death. These areas are often, but not
always, clearly marked. They include:

䊳 Fueling areas such as gas stations.
䊳 Below deck on boats.
䊳 Fuel or chemical transfer or storage facilities.
䊳 Areas where the air contains chemicals or particles such as grain,

dust or metal powders.

䊳 Any other area where you would normally be advised to turn off

your vehicle’s engine.

Note: Never transport or store flammable gas, liquid or explosives in the

compartment of your vehicle that contains your phone or accessories.

Restricting Children’s Access to Your Phone

Your phone is not a toy. Do not allow children to play with it as they
could hurt themselves and others, damage the phone or make calls
that increase your phone bill.

Basics

45

Basics

Caring for the Battery

Protecting Your Battery

The guidelines listed below help you get the most out of your
battery’s performance.

䊳 Use only Sprint-approved batteries and desktop chargers. These

chargers are designed to maximize battery life. Using other
batteries or chargers voids your warranty and may cause damage.

䊳 In order to avoid damage, charge the battery only in temperatures

that range from -22ºF to 140ºF (-30ºC to 60ºC).

䊳 Don’t use the battery charger in direct sunlight or in high humidity

areas, such as the bathroom.

䊳 Never dispose of the battery by incineration.
䊳 Keep the metal contacts on top of the battery clean.
䊳 Don’t attempt to disassemble or short-circuit the battery.
䊳 The batter y may need recharging if it has not been used for a long

period of time.

䊳 It’s best to replace the battery when it no longer provides

acceptable performance. It can be recharged hundreds of times
before it needs replacing.

䊳 Don’t store the battery in high temperature areas for long periods

of time. It’s best to store the battery in temperatures that range
from 32ºF to 77ºF (0ºC to 25ºC).

Disposal of Lithium Ion (LiIon) Batteries

For safe disposal options of your LiIon batteries, contact your nearest
Sprint authorized service center.

Special Note: Be sure to dispose of your battery properly. In some

areas, the disposal of batteries in household or business trash may
be prohibited.

Note: For safety, do not handle a damaged or leaking LiIon battery.

46

Acknowledging Special Precautions and
the FCC Notice

FCC Notice

This phone may cause TV or radio interference if used in close
proximity to receiving equipment. The FCC can require you to stop
using the phone if such interference cannot be eliminated. Vehicles
using liquefied petroleum gas (propane or butane) must comply with
the National Fire Protection Standard (NFPA-58).

For a copy of this standard, contact the National Fire Protections
Association, One Batterymarch Park, Quincy, MA 02269,
Attn: Publication Sales Division.

Cautions

Any changes or modifications to your phone not expressly approved
in this document could void your warranty for this equipment and
void your authority to operate this equipment. Only use approved
batteries, antennas and chargers. Although your phone is quite
sturdy, it is a complex piece of equipment and can be broken. Avoid
dropping, hitting, bending or sitting on it.

Body-Worn Operation

To maintain compliance with FCC RF exposure guidelines, if you
wear a handset on your body, use the Sprint approved carrying case,
holster or belt clip that contains no metal and positions the handset a
minimum of 7/8 inch (2.2 centimeters) from the body. If you do not
use a body-worn accessory, ensure the antenna is at least 7/8 inch
(2.2 centimeters) from your body when transmitting. Use of non­Sprint approved accessories may violate FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC Web site at

www.fcc.gov

.

Basics

47

Basics

Terms and Conditions
& Warranty Information

Terms and Conditions of Services

(Effective as of August 1, 2002 until replaced)

Thanks for choosing Sprint. These terms and conditions are part of
your agreement with Sprint for PCS Services.

For the most current version of the terms and conditions, please visit
our Web site at www.sprintpcs.com

SM

Solutions
included with your PCS Phone may not the most current version. If
you activated PCS Services before the effective date of these terms
and conditions, these terms and conditions replace and supersede
any previous terms and conditions.

If you have questions about your PCS Services, call PCS Customer
Service Solutions
www.sprintpcs.com.

Para solicitar esta literatura en español, por favor contactar a
1-888-211-4PCS (4727).

at 1-888-211-4PCS, because the terms and conditions

SM

at 1-888-211-4PCS (4727) or visit our Web site at

Agreement. Your agreement ("Agreement") with Sprint Spectrum L.P.

and any of its Affiliates doing business as Sprint providing
PCS Services ("Services") to you is made up of these Terms and
Conditions of Service ("Terms") and the Service Plan that we agree
to provide you. Your "Service Plan" is described in our marketing
materials, and includes the rates and features we set for that Service
Plan. We use the words "we," "us," "our" or "Sprint " to refer to
Sprint Spectrum L.P. and its Affiliates doing business as Sprint in
these Terms. When you activate PCS Services or attempt to use our
PCS Services (including, without limitation, attempting to place a call
on the Sprint Nationwide PCS Network, or off the Sprint Nationwide
PCS Network when roaming, including "911" or similar calls), you
accept the Agreement.

Provision of Service. Your purchase of PCS Phones or other

equipment does not mean that we must provide Services to you. We
may decide not to provide Services to you for any lawful reason. We

48

or call PCS Customer Service

may request that you provide us with any information we reasonably
require to determine whether you qualify for Services. Services in
some areas are managed and provided under contract with Sprint
by independent Affiliates with access to the Sprint Nationwide
PCS Network. Some Services may not be available or may operate
differently in certain Affiliate markets.

Credit Verification. You must have and keep satisfactory credit to

receive and continue to receive Services. We will verify your credit
before agreeing to provide Services to you and we may verify your
credit at any time while we provide Services to you. Credit
verification may include a review of credit reports that we receive
from commercially available credit bureaus. We may require a
guarantee of payment by an individual or entity approved by us. If at
any time we determine, in our sole discretion, that payment for
Services may not be made when due, we may suspend Services to
your phone and require that you provide payment on account or a
guarantee of payment before we resume Services to your phone.

Changes to Agreement. We may change this Agreement at any time

(but see PCS Service Plan). Any changes to the Terms are effective
when we publish the revised Terms. If you use our Services or make
any payment to us on or after the effective date of the changes, you
accept the changes. If you do not accept the changes, you may
terminate Services (but see Termination and Changing Service Plans).
For purposes of the Agreement, "use" includes keeping the right to
access the Sprint Nationwide PCS Network by not terminating
Services. You may not modify the Agreement except for your
PCS Service Plan (see Termination and Changing Service Plans).

Service Plan. You may be eligible for a fixed length PCS Service Plan

("Term Service Plan") or for a month-to-month Service Plan ("Non­Term Service Plan"). We determine the Service Plan for which you
qualify. We may offer non-identical Service Plans to different
individuals or entities. Services and coverage under some Service
Plans may be more limited than available under other Service Plans.
Your Service Plan sets out the charges for Ser vices and is your Service
Plan until that Service Plan is changed, you switch to a different
Service Plan, or your Services terminate. Your Service Plan may
require that you make a deposit, prepayment, or a series of deposits

Basics

49

Basics

or prepayments, or be subject to an account spending limit, before
Services are activated or maintained.

Changing Service Plans. If you are on a Non-Term Service Plan, you

may change to a different Service Plan for which you qualify. Any
change is effective at the start of your next full invoicing cycle unless
otherwise specified by us at the time that you place your change
order. If you change or add a different Service Plan or service feature
and the change is effective prior to the start of your next full
invoicing cycle, you will be invoiced a prorated amount. We may
require a service charge for implementing any change directed by
you as well as the Service Plan or optional service features you select.
If you are on a Term Service Plan, your ability to change to another
Service Plan may be limited and we may require you to pay a
termination fee as set out in your Service Plan.

Use of Services and Equipment; Availability. You must be at least 18

years old to subscribe to our Services. We may require you to provide
proof of your age and identity. If you are under 18 years old you may
be eligible for certain Services that have Account Spending Limi ts if a
person 18 years or older is also named as a subscriber on the
Account. Services and equipment may not be used for any unlawful,
fraudulent or abusive purpose. By requesting Services, you agree that
you will not use Services and equipment in any unlawful, fraudulent
or abusive manner. You may not resell or lease Services or equipment
to anyone. Services are available within the operating range of the
Sprint Nationwide PCS Network. Coverage and quality of Services
may be affected by conditions within or beyond our control,
including atmospheric, geographic, or topographic conditions. We
do not guarantee that there will be no interruptions or delays in
Services. Your PCS Phone will not accept the services of any wireless
provider other than Sprint (but see Roaming).

Number. We assign a phone number ("Number") to the phone

or other equipment used by you on the Sprint Nationwide
PCS Network. We may change the Number without compensation by
giving you prior notice. You do not own the Number. You may not
modify the Number we program into any phone or other equipment,
transfer or duplicate the Number to any phone or other equipment

50

other than that authorized by us, or transfer the Number to any other
individual or entity.

Phone Activation Fee. You may be required to pay a non-refundable

phone activation fee when you activate a new Number, have us
switch a Number to a different phone, have your current Number
changed, we activate a different phone on your existing account or
your Service Plan says so. Details on any applicable phone activation
fee are set out in your Service Plan or can be obtained by calling
PCS Customer Service Solutions.

Charges. For most forms of wireless Service, your usage will be

charged from the time you first initiate contact between your phone
or other wireless device and the network until the network
connection is broken, whether or not you are successful in
connecting with the service with which you seek to connect, even if
the connection is later broken or dropped. An exception is that you
are not charged for voice calls that are not completed. You are
charged for completed calls to your Number from the time shortly
before the phone starts ringing until the call is terminated by either
party. You will be charged peak rates for the entire duration of calls
initiated during the peak time periods applicable to your Service. You
will be charged off-peak rates for the entire duration of calls initiated
during the off-peak time periods applicable to your Service. In
addition to these usage charges, you may be charged for recurring
monthly service charges, applicable local and long-distance toll
charges, other usage charges, connection fees, roaming charges,
directory assistance, call completion charges, account review and
management charges optional features you select at an extra cost,
and taxes and other regulatory-related charges. Charges for most
Services are incurred in one-minute increments, with partial minutes
of use rounded up to the next highest minute. You must pay, by each
invoice due date, all charges for Services provided to the Number for
each phone or other equipment that our records show you activated,
no matter who actually uses or has possession of the phone or other
equipment at the time Services are provided.

PCS Vision (Third Generation) Wireless Charges. For PCS Vision

wireless services, you will be charged, on a per kilobyte basis, for
Web access, whether sent or received by your PCS Phone or other

Basics

51

Basics

wireless device, rather than for airtime used, even for certain PCS
Vision voice services. As long as your PCS Phone or other wireless
device is connected to the enhanced (Third Generation) Sprint
Nationwide PCS Network, you will be incurring data usage charges.
You cannot receive incoming calls while using third generation
services. Data packet usage will be measured in kilobytes and will be
rounded up to the next whole kilobyte. Kilobyte usage will be
rounded up to the next full cent. Rounding up will occur at the end
of each separate session or each clock hour (at the top of each hour),
if the session spans more than 1 clock hour. When traveling on the
Vision network, a session may be ended and new session initiated,
although no interruption to the actual data session will occur. Each
individual session will be rounded up. The number of data packets
used and charged to you will vary widely, depending upon the
specific PCS Vision wireless application or other ser vice you use and
the amount of data used in the specific application or service. You
will be charged for data exchanges initiated by other Internet users as
well as those you initiate. Estimates of data usage, for example, the
size of downloadable files, will vary from what you actually use. You
will be charged for additional data used in transporting and routing
on the network. If you use a Premium Service (including services
provided by third parties but for which you are billed on your
PCS Invoice), you will be charged for data used in transport and
routing in addition to the charge for the Premium Service. You will be
charged for partial and interrupted data downloads or other use,
including re-sent data, and for unsuccessful attempts to reach Web
sites and use other applications and services, including those
resulting from dropped network connections. Your invoice will not
separately identify the number of kilobytes attributable to your use of
specific sites, sessions or services used. Specific additional
information about PCS Vision wireless services, including pricing,
included kilobytes and combining with other PCS Service Plans, is
available in our standard sales collateral for PCS Vision wireless
Service Plans or at www.sprintpcs. com

PCS Voice CommandSM. PCS Voice Command

that allows you to place calls by using speech recognition
technology. Calls to 911 or similar emergency numbers cannot be

.

SM

is an optional service

52

placed through the PCS Voice Command feature. Airtime and
applicable long distance charges for a call completed from your
Number using the PCS Voice Command feature begin when you
press or activate the TALK or similar key(s) and end when your call is
terminated by hitting the END key or by returning to the PCS Voice
Command platform. If you initiate and complete another call without
leaving the PCS Voice Command platform, a separate charge for that
call will begin from the time the previous call was terminated.
Airtime and applicable long distance charges will be applied to the
entire length of a completed call initiated from PCS Voice Command.
Using Directory Assistance to input names into your PCS Voice
Command address book will incur additional charges. Details on
charges for the PCS Voice Command feature can be found in the
marketing materials for this feature, by visiting www.sprintpcs.com
or by calling PCS Customer Service Solutions.

Invoicing. Invoicing cycles are approximately 30 days in length.

Invoicing cycles and dates may change from time to time. Except as
otherwise provided in your Service Plan, monthly recurring charges
(MRCs) are invoiced one invoicing cycle in advance. Charges for
Services are usually invoiced as soon as possible after the charges
accrue. We may, however, invoice you for usage and charges
occurring before the invoicing cycle being invoiced, if they were not
previously invoiced. If you are invoiced for usage incurred during a
prior invoicing cycle, those minutes will be applied to your Service
Plan minutes for the current invoicing cycle. However, if you change
your PCS Service Plan between the time the usage was incurred and
the beginning of the current invoicing cycle, those minutes from the
prior invoicing cycle will be charged at the rate per minute for usage
over included minutes provided in the Service Plan in effect at the
time the usage was incurred.

Additional Terms for Premium Services. Access to and downloading

of premium content is not included with PCS Vision services. Certain
PCS Vision services (e.g., games, ringers and screen savers) contain
mostly premium services content. Your invoice will not separately
identify the number of kilobytes attributable to your use of specific
sites, sessions or services used. You will be charged for Premium
Services at the rates and charges specified at the time of access or

Basics

53

Basics

download, in addition to data usage charges you will incur while
connected to the Sprint Nationwide PCS Network. You will be
charged for partial and interrupted data downloads or other use,
including data that is resent, and for unsuccessful attempts to reach
Web sites and use other applications and services, including those
resulting from dropped network connections. We provide no
warranties and make no representations or claims with regard to the
third party Premium Services. In certain instances, subject to the
terms of the content purchased, we may delete premium and non­premium items downloaded to available storage areas (e.g., your
vault) including any pictures, games and other content. We may
impose a dollar or other limit on use of Premium Services including a
limit the amount of Premium Service charges that you will be allowed
to incur in a specific timeframe (month, week, day, or other time
period). We may suspend your use of Premium Services without
prior consent or notice if we have reason to suspect fraudulent or
una uthorized use of your Premiu m Services account, but we make no
assurances that we will suspend your account.

Payment. If you have authorized payment for Services or equipment

by credit card or by debiting a bank account, no additional notice or
consent is required before we invoice the credit card or debit the
bank account for all amounts due to us or billed by us on behalf of a
third party. You must promptly notify us of any change in your
invoicing address or of the credit card or bank account used for
payment. We reserve the right to require payment by money order,
cashier’s check or other secured form of payment. If we take action
to receive payment beyond invoicing you for charges for Services or
equipment, you must pay our costs and expenses of collection,
including attorneys’ fees and expenses, the fees of any collection
agency and court costs. If we act as an invoicing agent for a third­party service provider, payments received are first applied to
amounts due and owing to us and any remaining amounts are applied
to sums due and owing to the third-party service provider. We may
charge an additional fee for any check or other negotiable instrument
endorsed by you and returned unpaid by a financial institution for
any reason. You may be charged fees for certain methods of payment.

54

Late Payment Charges. Payment is past due if we do not receive it by

the due date shown on your invoice. Any payment for Services and
equipment not made when due accrues late charges until paid at the
rate of 5% per month or at the highest rate allowed by law.
Acceptance of late or partial payments (even if marked "paid in full")
does not waive our right to collect all amounts that you owe us. If
your Service has been suspended due to non-payment, you may be
charged a reactivation fee.

Disputed Charges. You must raise any dispute that you have about

any charges invoiced to you within 15 days of the date of the invoice
or you have accepted the invoice. You may notify us of any dispute
by notifying PCS Customer Service Solutions. Calls to our sales or
general business offices are not notice of a dispute. If disputed
invoice procedures are described on the invoice, you must follow
them.

Termination. Non-Term Service Plan. If you are on a Non-Term

Service Plan you may terminate Services at any time by giving us
notice. Subject to the terms of this Agreement, we may terminate
Services at any time, with or without notice. If your Service has been
suspended due to non-payment, you may be charged a reactivation
fee. We may deactivate any Number before you receive notice of
termination without liability to you. Termination by either of us may
be with or without cause.

Termination. Term Service Plan. If you are on a Term Service Plan (1)

your ability to terminate Services before the end of the term is
limited, (2) your ability to change to another Service Plan before the
end of the term may be limited, and may result in a termination or
activation fee, (3) you may be required to pay a termination fee, (4)
we may not terminate Services without cause before the end of the
term and (5) if we terminate Services for cause before the end of the
term, you may be required to pay a termination fee. No termination
fee is charged if you terminate a Term Service Plan within 14 days of
activation of your PCS Phone. During the term we must give each
other notice to terminate Services. At and after the expiration of the
term, you may terminate Services at any time by giving us notice and
we may subject, to this Agreement, terminate Services at any time,
with or without notice.

Basics

55

Basics

Termination. General. Regardless of whether you have a Non-Term or

a Term Service Plan, we may terminate or suspend Services to you
without liability (1) if you breach any provision of this Agreement
(including if you fail to pay any charges for Services), or (2) if you fail
to pay any charges due us for equipment or otherwise. If you
promptly cure the breach, we may, but are not obligated to,
reactivate Services to you. You must pay all charges for (a) Services
provided before termination of a Number, (b) equipment, regardless
of who terminates Services and (c) a reactivation fee, if we agree to
reactivate Services to you. If Services are terminated before the end
of your current invoicing cycle (i) the monthly recurring charge is
not prorated to the date of termination, and (ii) you will not receive a
credit or refund for any unused minutes in your Service Plan.

Account Spending Limit. If we agree to provide Services to you on

an Account Spending Limit basis, we will tell you your Account
Spending Limit before we start Services to your Number, or as
reasonably practicable after the limit is imposed. If we require a
deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment
for Services (see Deposits). Charges for Services accrue against your
Account Spending Limit as they are incurred. We may charge an
initial ASL start up fee. We may charge a monthly ASL service fee, in
addition to your recurring monthly service charge. We may suspend
Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are
restored when you have paid any past due balance and pay a
specified minimum amount to reduce your account balance below
your Account Spending Limit. We may change this minimum amount
at any time upon notice to you. You may pay any past due balance
and the minimum amount by any method authorized by Sprint.
Contact PCS Customer Service Solutions for information about
authorized methods of making these payments. We may charge you a
fee for calls that involve our live customer care services. If we
provide Services to you on an Account Spending Limit basis, Services
and coverage may be limited in certain ways. You must pay all
charges for Services even if they exceed the amount of your Account
Spending Limit.

56

PCS Clear Pay Program. If we agree to provide Services to you as a

PCS Clear Pay Program customer, we may suspend Services to your
Number without prior notice to you immediately when your bill
becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be
determined by your past credit or usage history. If we require a
deposit for you to establish or keep Services as a PCS Clear Pay
Program customer, we will hold the deposit as partial guarantee of
payment for Services (see Deposits, below). Contact PCS Customer
Service Solutions for information about authorized methods of
making these payments. We may charge you a fee for calls that
involve our live customer care services. If we provide Services to you
on as a PCS Clear Pay Program basis, Services and coverage may be
limited in certain ways. You must pay all charges for Services
whether or not your Services are suspended or terminated.

Deposits. If we require a deposit for you to establish or keep

Services, we will hold the deposit as partial guarantee of payment for
Services. We may change the deposit amount at any time to reflect
revised estimated monthly charges based upon your usage. A deposit
may not be used to pay any invoice (unless it is used to pay a final
invoice) or delay payment. The deposit amount, the length of time
we hold the deposit and changes to the deposit amount are
determined based on your credit and payment history. The rate of
interest, if any, on the deposit is subject to change. We may mix
deposits with our other funds. If Services are terminated for any
reason, we may, without notice to you, apply your deposit toward
payment of outstanding charges and return any excess to you at your
last known address within 75 days after termination of Services. If the
U.S. Postal Service cannot deliver the money to you and returns it to
us, we will hold it for you for one year from the date of return and,
during that period, we may charge a servicing fee against the deposit
balance. Any money held during this one-year period will not accrue
interest for your benefit. You forfeit any portion of the money left
after the one-year period.

PCS Wireless Web and Voice Portal Services. PCS Wireless Web

Services are part of the Services that can be obtained through Sprint.
PCS Wireless Web Services may not be immediately available in some

Basics

57

Basics

PCS Affiliate markets. Use of PCS Wireless Web Services requires a
wireless Internet-ready PCS Phone or certain other equipment (or
both) and is subject to any memory, storage or other limitation in the
phone or other equipment. The Caller ID blocking feature is not
available when using PCS Wireless Web Services. For data calls
(including PCS Wireless Web and Voice Portal calls) that are
attempted, but not completed, you are charged for the time during
which the network attempts to connect the call. You are charged for
time spent connected to the PCS Wireless Web or Voice Portal,
including time spent browsing on the Internet or Voice Portal and
reviewing or scrolling through Internet information on-line while still
connected to the Sprint Nationwide PCS Network. Not all Internet
sites can be accessed and you may receive an error message if you
attempt to access a site that cannot be accessed through PCS
Wireless Web Services. You are also charged for PCS Wireless Web
connections to review your PCS account information. PCS Wireless
Web Services and Voice Portal calls may not be available when you
are roaming off the Sprint Nationwide PCS Network. PCS Wireless
Web Services are not available to you if you are on a PCS Prepaid
Service Plan. If you receive Services on an Account Spending Limit
basis, you may be limited in the PCS Wireless Web and Voice Portal
Services available to you. Call PCS Customer Service Solutions or visit
our Web site at www.sprintpcs.com
compatibility information. Specific additional information about PCS
Wireless Web Services and Voice Portal Services, including pricing,
included minutes and combining with other Service Plans, is
available in our standard sales collateral for PCS Wireless Web
Services and Voice Portal Services or at www.sprintpcs.com
not a publisher of third party content that can be accessed through
PCS Wireless Web Services or Voice Portal Services. Sprint is not
responsible for any opinions, advice, statements, services or other
information provided by third parties and accessible through PCS
Wireless Web Services or Voice Portal Services. Neither Sprint nor its
vendors or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through the PCS Wireless
Web Services or Voice Portal Services. You are responsible for
evaluating such content.

for availability and equipment

. Sprint is

58

Other Terms Applicable to PCS Vision Usage. Use of PCS Vision

Services requires the purchase of separate third generation wireless
compatible phone or other device and is subject to any software,
memory, storage or other limitation in the phone or other
equipment. Not all applications and services work, or work the same,
on all third generation wireless phones and devices. Check the
materials accompanying your phone or device to determine which
applications and services it will support. PCS Vision Services are not
available when roaming off the Sprint Nationwide PCS Network.
PCS Vision Services may not be currently available in some
Affiliate areas.

Sprint is not responsible for any opinions, advice, statements,
services applications or other information provided by third parties
and accessible through PCS Vision Services. Neither Sprint nor its
vendors or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through the PCS Vision
Services. You are responsible for evaluating such content. Use of
certain PCS Vision Services, including some messaging services,
may result in the disclosure to others of your email address and
other information about you in connection with your Internet usage.
Your accessing of, or use of, third party sites or services accessible
PCS Vision Services may require the disclosure of information about
you, subject to the policies of those sites and services.

You consent to receiving advertising, warnings, alerts and other
messages, including broadcast messages.

Your access to PCS Vision Services is controlled by a password.

Taxes and Other Regulatory-Related Charges. We i nv oi ce yo u for

taxes, fees and other charges levied by federal, state or local
authorities, or foreign government on Services. We also assess
charges associated with regulatory mandates and obligations, such as
Universal Service and Enhanced 911 service. If you claim any tax
exemption, you must provide us with a valid tax-exempt document.
Any tax exemption applies only from the date we receive a valid
tax-exempt document.

Roaming. Calls made outside of your Home Service Area and off of

the Sprint Nationwide PCS Network are "roaming" calls. Your
PCS Phone is specifically designed and engineered to work only on

Basics

59

Basics

the Sprint Nationwide PCS Network. It works on another CDMA PCS
provider’s system only when a roaming agreement is in place
between Sprint and the other providers. If your PCS Phone is a dual­mode phone, it works on both a CDMA PCS provider’s system (in
addition to the Sprint Nationwide PCS Network) and a wireless
analog telecommunications provider’s system only when roaming
agreements are in place between Sprint and the other providers. If
we do not have a roaming agreement in place, you may be able to
place roaming calls "manually" by using a valid credit card. If there is
a gap or other interruption of coverage within a PCS coverage area
that prevents connection with the Sprint Nationwide PCS Network
and your dual-band phone is set to roam automatically when outside
PCS coverage, you may incur roaming fees within a PCS coverage
area. Certain features are not available when roaming. Roaming rates
may be different from and higher than the rates you pay for calls
within your Sprint PCS Local Service Area and on the Sprint
Nationwide PCS Network. When roaming, you are subject to the
limitation of liability provisions and other applicable rules imposed
by the roaming service provider.

Interruption of Service. We may give credit for a continuous

interruption of Services for more than 24 hours on a case-by-case
basis. Interruptions caused by your negligent or willful actions, or by
failure of equipment or service not provided by us, or by causes
beyond our reasonable control, do not qualify for credit. We may
provide you with an airtime credit of one minute for a call that is
disconnected because of transmission limitations caused by
atmospheric, geographic or topographic conditions and that you
redial within one minute of disconnection. You must notify us within
24 hours of the disconnection to request credit.

Phones and Other Equipment. Phones and other equipment may be

purchased and returned as provided in the purchase documents.
We are not the manufacturer of the phones or other equipment.
The only warranties on the phones or other equipment are any
limited warranties extended by the manufacturers. We have no
liability in connection with the phones and other equipment or
for the manufacturers’ acts or omissions.

60

Lost or Stolen Equipment. If your phone or other equipment is lost or

stolen, you must notify us by calling PCS Customer Service Solutions.
You are responsible for all charges for Services provided to the
Number for the lost or stolen equipment before you notify us of the
loss or theft. We will deactivate Services to the Number upon
notification to us of any loss or theft. You may be required to provide
evidence of the loss or theft (for example, a police report or sworn
statement). If the equipment is later found, we may require that you
exchange it for another phone or other equipment before we
reactivate Services (if we do reactivate Services), as well as require
you to pay a reactivation fee. We will deactivate Services to any
Number without prior notice to you if we suspect any unlawful or
fraudulent use of the Number. You agree to cooperate reasonably
with us in investigating suspected unlawful or fraudulent use.

Caller ID. If you do not want people you call to receive the Number

assigned to your phone, you must call PCS Customer Service
Solutions for information about automatic Caller ID blocking.
The Number assigned to your phone can be blocked on a per-call
basis by dialing *67 + Destination Number + TALK (or similar key),
but Caller ID delivery resumes on the next call you make. Caller ID
display on incoming calls to your Number depends on receiving the
information from the calling party.

TTY Access. A TTY (also known as TDD or Text Telephone) is a

telecommunications device that allows people who are deaf or hard
of hearing, or who have speech or language disabilities, to
communicate by telephone. TTY doesn’t work with all PCS Phones.
If you have a PCS TTY-capable phone, it may not function effectively,
or at all, when attempting 911 calls due to the equipment or software
of the answering agency. Therefore, a TTY device should not be
relied on for 911 calls.

Pay-Per-Call Service. We will not complete calls from your Number

to 900, 976 and similar numbers for pay-per-call services.

International Calling. You may be limited in the international

destinations that you can call with Services. You should contact
PCS Customer Service Solutions for information about international
destinations that you cannot call.

Basics

61

Basics

Limitation of Liability. Except as otherwise provided in this section,

our sole liability to you for any loss or damage arising out of providing
or failing to provide Services (including mistakes, omissions,
interruptions, delays, errors, or defects) does not exceed (1) in cases
related to a specific piece of equipment, the prorated MRC for
Services to the piece of equipment during the affected period, or (2)
in cases not related to a specific piece of equipment, the prorated
MRCs for Services to you during the affected period. Neither we nor
our vendors, suppliers or licensors are liable for any damage arising
out of or in connection with:

a) any act or omission of any telecommunications service or other
service provider other than us;

b) any directory listing;

c) any dropped calls or inability to place or receive calls;

d) any interruption of Services, including interruptions caused by
equipment or facilities failure or shortages, transmission limitations
or system capacity limitations;

e) traffic or other accidents, or any health-related claims allegedly
arising from the use of Services, phones, equipment or accessories
used in connection with the Services;

f) the use of PCS Wireless Web Services and PCS Vision applications
and services, including the accuracy or reliability of any information
obtained from the Internet using PCS Wireless Web Services or from
Voice Portal Services, PCS Vision Services or Internet services,
content or applications not supported by Sprint Nationwide PCS
Network;

g) any late or failed message delivery;

h) any interruption or failure of 911 or E911 emergency services or
identification of the Number, address or name associated with any
person accessing or attempting to access emergency services from
your phone;

i) the installation or repair of any products or equipment by parties
who are not our authorized employees or agents;

j) events due to factors beyond our control, including acts of God
(including, without limitation, weather-related phenomena, fire or
earthquake), war, riot, strike, or orders of governmental authority;

62

k) any act or omission of any third party or independent contractor
that offers products or services in conjunction with or through the
Services; or

l) your negligent or intentional act or omission.

NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO

CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY
NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION
WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE
SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS,
LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND
SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS
AGREEMENT.

Indemnification. You indemnify and defend us, our partners,

directors, officers, employees and agents from and against any claim,
action, damage, liability and expense arising out of or in connection
with: (1) your acts or omissions that occur in connection with your
use of the Services or equipment used in connection with the
Services, and (2) any communications you make or receive using the
Services. This indemnification extends to and includes any attorney’s
fees and costs incurred by us arising from any actions or claims to
which this indemnification applies, or from the contesting of the
applicability of this provision. This section survives termination of
this Agreement.

MANDATORY\ ARBITRATION OF DISPUTES. ANY CLAIM,

CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE
CUSTOMER AND THE COMPANY AND/OR ANY OF ITS’
EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES,
WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT,
INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT
INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY
AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM,
CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND
BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE
FEDERAL ARBITRATION ACT, NOT STATE LAW, GOVERNS THE
QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION.

Basics

63

Basics

HOWEVER, NOTHING CONTAINED IN THIS ARBITRATION
PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING
ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS
COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT
TO PURSUE.

A single arbitrator engaged in the practice of law will conduct the
arbitration. The arbitrator will be selected according to the rules of
the American Arbitration Association or JAMS or, alternatively, may be
selected by agreement of the parties, who shall cooperate in good
faith to select the arbitrator. The arbitration will be conducted by, and
under the then-applicable rules of American Arbitration Association
or JAMS, as applicable. All expedited procedures prescribed by the
applicable rules will apply. Any required hearing fees and costs shall
be paid by the parties as required by the applicable rules or as
required by applicable law, but the arbitrator shall have the power to
apportion such costs as the arbitrator deems appropriate.

The arbitrator’s decision and award will be final and binding, and
judgment on the award rendered by the arbitrator may be entered in
any court with jurisdiction.

If any party files a judicial or administrative action asserting a claim
that is subject to arbitration and another party successfully stays such
action or compels arbitration, the party filing that action must pay
the other party’s costs and expenses incurred in seeking such stay or
compelling arbitration, including attorney’s fees.

Notices. You may get our current address for written notice by

calling PCS Customer Service Solutions. Written notice to you is sent
to your last known address in our invoicing records. Written notice is
deemed delivered 3 days after deposit in the U.S. mail, postage
prepaid, and properly addressed. Unless required by this Agreement
or Applicable Laws, (1) you may notify us by calling PCS Customer
Service Solutions, and (2) we may notify you by leaving a message for
you on your PCS Phone, answering machine or with your answering
service. Notice addresses may be changed by giving notice as
provided in this section.

Choice of Law; Jurisdiction. This Agreement is governed by and

must be construed under federal law and the laws of the State of
Kansas, without regard to choice of law principles. You agree to

64

submit yourself to the personal jurisdiction of the courts in the
State of Kansas.

General. If either of us does not enforce any right or remedy available

under this Agreement, that failure is not a waiver of the right or
remedy for any other breach or failure by the other party. Our waiver
of any requirement in any one instance is not a general waiver of that
requirement and does not amend this Agreement. If any part of this
Agreement is held invalid or unenforceable, that part is interpreted
consistent with Applicable Laws as nearly as possible to reflect the
original intentions of the parties and the rest of this Agreement
remains in full force and effect. Section headings are for descriptive
purposes only and are not used to interpret this Agreement. You may
not assign this Agreement to any other person or entity without our
prior written approval. This Agreement (including any referenced
documents and attachments) makes up the entire agreement
between you and us and replaces all prior written or spoken
agreements, representations, promises or understandings between
you and us. The provisions of this Agreement that are contemplated
to be enforceable after the termination of this Agreement survive
termination of this Agreement. This Agreement is subject to any
applicable federal and state law (collectively, "Applicable Laws"). If
there is a conflict, the Service Plan (including any Term Service Plan)
controls over the Terms.

The following provisions are not generally applicable and apply
only to customers whose Service Plans include these terms:

Traveling.

Service Area but on the Sprint Nationwide PCS Network, you may be
charged for Services at a "travel" rate for both outgoing and incoming
traveling calls. Long distance charges may not be included in the
travel rate. Traveling charges do not apply if you subscribe to a Home
Rate USA plan or to both Toll-Free USA and Home Rate USA. (See
Home Rate USA and Toll-Free USA for more information.) You do not
have to register your Number when traveling outside your Home
Service Area.

If you are making or receiving calls outside your Home

Home Rate USA. This service lets you make or receive calls from

anywhere on the Sprint Nationwide PCS Network at your Home
Service Area airtime rates.

Basics

65

Basics

Toll-Free USA. This service lets you call from anywhere on the

Sprint Nationwide PCS Network to anywhere in the United States,
Puerto Rico and the U.S. Virgin Islands and be charged at your Home
Service Area airtime rates, with no additional long distance charges.
If you have Home Rate USA but do not have Toll-Free USA, and if you
make a long distance call outside of your defined local calling area,
you are invoiced for the long distance charges.

Nokia One-Year Limited Warranty

Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is
free from defects in material and workmanship that result in Product
failure during normal usage, according to the following terms and
conditions:

1 The limited warranty for the Product extends for ONE (1) year

beginning on the date of the purchase of the Product. This 1-year
period is extended by each whole day that the Product is out of
your possession for repair under this warranty.

2 The limited warranty extends only to the original purchaser

(“Consumer”) of the Product and is not assignable or transferable to
any subsequent purchaser/end-user.

3 The limited warranty extends only to Consumers who purchase the

Product in the United States of America and in Puerto Rico.

4 During the limited warranty period, Nokia will repair, or replace, at

Nokia’s sole option, any defective parts, or any parts that will not
properly operate for their intended use with new or refurbished
replacement items if such repair or replacement is needed because
of product malfunction or failure during normal usage. No charge
will be made to the Consumer for any such parts. Nokia will also
pay for the labor charges incurred by Nokia in repairing or
replacing the defective parts. The limited warranty does not cover
defects in appearance, cosmetic, decorative or structural items,
including framing, and any non-operative parts. Nokia’s limit of
liability under the limited warranty shall be the actual cash value of
the Product at the time the Consumer returns the Product for
repair, determined by the price paid by the Consumer for the
Product less a reasonable amount for usage. Nokia shall not be
liable for any other losses or damages. These remedies are the

66

Consumer’s exclusive remedies for breach of warranty.

5 Upon request from Nokia, the Consumer must prove the date of the

original purchase of the Product by a dated bill of sale or dated
itemized receipt.

6 The Consumer shall bear the cost of shipping the Product to Nokia

in Melbourne, Florida. Nokia shall bear the cost of shipping the
Product back to the Consumer after the completion of service
under this
limited warranty.

7 The Consumer shall have no coverage or benefits under this limited

warranty if any of the following conditions are applicable:

a) The Product has been subjected to abnormal use, abnorm al

conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized
connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts
which are not the fault of Nokia, including damage caused
by shipping.

b) The Product has been damaged from external causes such

as collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from
exposure to weather conditions, an Act of God, or battery
leakage, theft, blown fuse, or improper use of any electrical
source, damage caused by computer or internet viruses,
bugs, worms, Trojan Horses, cancelbots or damage caused
by the connection to other products not recommended for
interconnection by Nokia.

c) Nokia was not advised in writing by the Consumer of the

alleged defect or malfunction of the Product within
fourteen (14) days after the expiration of the applicable
limited warranty period.

d) The Product serial number plate or the accessory data code

has been removed, defaced or altered.

e) The defect or damage was caused by the defective function

of the cellular system or by inadequate signal reception by
the external antenna, or viruses or other software problems
introduced into the Product.

Basics

67

Basics

8 Nokia does not warrant uninterrupted or error-free operation of

the Product. If a problem develops during the limited warranty
period, the Consumer shall take the following step-by-step
procedure:

a) The Consumer shall return the Product to the place of

purchase for repair or replacement processing.

b) If “a” is not convenient because of distance (more than 50

miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901

c) The Consumer shall include a return address, daytime

phone number and/or fax number, complete description of
the problem, proof of purchase and service agreement (if
applicable). Expenses related to removing the Product
from an installation are not covered under this limited
warranty.

d) The Consumer will be billed for any parts or labor charges

not covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.

e) Nokia will repair the Product under the limited warranty

within 30 days after receipt of the Product. If Nokia cannot
perform repairs covered under this limited warranty w ithin
30 days, or after a reasonable number of attempts to repair
the same defect, Nokia at its option, will provide a
replacement Product or refund the purchase price of the
Product less a reasonable amount for usage. In some states
the Consumer may have the right to a loaner if the repair of
the Product takes more than ten (10) days. Please contact
the Customer Service Center at Nokia at the telephone
number listed at the end of this warranty if you need a
loaner and the repair of the Product has taken or is
estimated to take more than ten (10) days.

f) If the Product is returned during the limited warranty

period, but the problem with the Product is not covered
under the terms and conditions of this limited warranty, the

68

Consumer will be notified and given an estimate of the
charges the Consumer must pay to have the Product
repaired, with all shipping charges billed to the Consumer.
If the estimate is refused, the Product will be returned
freight collect. If the Product is returned after the
expiration of the limited warranty period, Nokia’s normal
service policies shall apply and the Consumer will be
responsible for all shipping charges.

9 You (the Consumer) understand that the product may consist of

refurbished equipment that contains used components, some of
which have been reprocessed. The used components comply with
Product performance and reliability specifications.

10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS

FOR A PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO
THE DURATION OF THE FOREGOING LIMITED WRITTEN
WARRANTY. OTHERWISE, THE FOREGOING LIMITED
WARRANTY IS THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED
BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF
DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR
ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY
SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE
CLAIMS OF ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND
INJURY TO PROPERTY, RESULTING FROM THE PURCHASE OR
USE OF THE PRODUCT OR ARISING FROM BREACH OF THE
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT
TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF
NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA
SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE
UNDER THE LIMITED WARRANTY, OR LOSS OF USE DURING THE
PERIOD THAT THE PRODUCT IS BEING REPAIRED.

11 Some states do not allow limitation of how long an implied

warranty lasts, so the 1-year warranty limitation may not apply to
you (the Consumer). Some states do not allow the exclusion or
limitation of incidental and consequential damages, so certain of
the above limitations or exclusions may not apply to you (the

Basics

69

Basics

Consumer). This limited warranty gives the Consumer specific
legal rights and the Consumer may also have other rights which
vary from state to state.

12 Nokia neither assumes nor authorizes any authorized service

center or any other person or entity to assume for it any other
obligation or liability beyond that which is expressly provided for
in this limited warranty including the provider or seller of any
extended warranty or service agreement.

13 This is the entire warranty between Nokia and the Consumer, and

supersedes all prior and contemporaneous agreements or
understandings, oral or written, relating to the Product, and no
representation, promise or condition not contained herein shall
modify these terms.

14 This limited warranty allocates the risk of failure of the Product

between the Consumer and Nokia. The allocation is recognized by
the Consumer and is reflected in the purchase price.

15 Any action or lawsuit for breach of warranty must be commenced

within eighteen (18) months following purchase of the Product.

16 Questions concerning this limited warranty may be directed to:

Nokia Inc.
Attn: Customer Service
7725 Woodland Center Blvd., Ste. 150
Tampa, FL 33614
Telephone: 1-888-NOKIA-2U (1-888-665-4228)
Facsimile: [phone]
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)

17 The limited warranty period for Nokia supplied attachments and

accessories is specifically defined within their own warranty cards
and packaging.

70

User’s Guide

PCS Phone
2285

Table of Contents

Welcome to Sprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Introduction to this User’s Guide. . . . . . . . . . . . . . . . . . . . . . iii

Section 1: Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A.Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Getting Started With PCS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Section 2: Understanding Your PCS Phone. . . . . . . . . . . . . . 7

2A.Your PCS Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front View of Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Key Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Features of Your PCS Phone by Nokia (2285) . . . . . . . . . . . . . . . . . . . . . .13

Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Using the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Displaying Your Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Making and Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Missed Call Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Calling Emergency Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

In-Call Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Dialing and Saving Phone Numbers With Pauses . . . . . . . . . . . . . . . . . .22

Dialing From the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . .23

Using One-Touch Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

2B.Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Customizing Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Selecting a Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Selecting Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Adjusting Volume Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Ringing Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Customizing Ringing Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Selecting Ringing Tones for Messages. . . . . . . . . . . . . . . . . . . . . . . . . . .28

Customizing Alert Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Location Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Customizing the Welcome Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Customizing the Display Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Adjusting the Screen Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

TTY Use With PCS Service From Sprint. . . . . . . . . . . . . . . . . . . . . . . . . . .31

2C.Setting Y our Phone’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Locking Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Unlocking Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Changing the Lock Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Calling in Lock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Locking and Unlocking Your Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Removing Call Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Using Allowed Numbers When Phone is Locked . . . . . . . . . . . . . . . . . . .37

Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Resetting Your Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

2D.Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . 41

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Controlling Roaming Charges Using Call Guard . . . . . . . . . . . . . . . . . . . .43

2E.Navigating Through Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Menu Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Reviewing the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Viewing the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Reviewing the Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

2F. Managing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Viewing Call Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Call Logs Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Viewing the Duration of a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Viewing a Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Using a Phone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Adding a Phone Number to a Contact Entry . . . . . . . . . . . . . . . . . . . . . . .54

Deleting a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

2G.Using the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Selecting a Character Input Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Adding a New Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Finding Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Adding a Phone Number to a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Editing the Phone Number of an Existing Contact . . . . . . . . . . . . . . . . . .62

Editing the Name of an Existing Contact . . . . . . . . . . . . . . . . . . . . . . . . . .62

Selecting a Ringing Tone for a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Dialing PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Deleting Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

2H.Personal Organizer and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adding an Event to Your Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Receiving Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Event Alert Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Viewing Events and Event Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Deleting an Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Deleting Events Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Viewing Today’s Calendar Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Using Your Phone ’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Using the Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Using the Currency Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Using the To-do List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Using the Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

2I. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Using Voice-Activated Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Changing a Voice Tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Deleting a Voice Tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Recording Voice Memos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Voice Memo Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Deleting a Voice Memo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Section 3: Using PCS Servic e Features . . . . . . . . . . . . . . . . 77

3A.PCS Service Features: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Voicemail Notification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Voicemail Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Voicemail Menu Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

3B.Extras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Ringers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

3C.PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Getting Started With PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . .94

Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Making a Call With PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . .95

Accessing Information Using PCS Voice Command . . . . . . . . . . . . . . . . .95

Section 4: Safety Guidelines and Warranty Information . 97

4A.Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Getting the Most Out of Your Reception. . . . . . . . . . . . . . . . . . . . . . . . .100

Maintaining Safe Use of and Access to Your Phone. . . . . . . . . . . . . . . . .101

Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . .105

Consumer Information on Wireless Phones . . . . . . . . . . . . . . . . . . . . . .107

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

User Guide Proprietary Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Accessibility information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130

Welcome to Sprint

print built the largest all-digital, all-PCS nationwide network

S

with advanced multimedia services, reaching more than

230 million people for clarity you can see and hear. We built
our network to give you what we believe you really want from a
wireless phone, clear sound, private conversations, and
time-saving features.

But with Sprint, you can do something even more far-reaching –
simplify your life. Our advanced technology is designed to grow
with your communications needs so that one day you'll be able to
rely entirely on your PCS Phone to stay connected.

This guide will familiarize you with our technol ogy and y our ne w
Vision-enabled PCS Phone through simple, easy-to-follow
instructions. If you have already reviewed the Start Here Guide,
which was packaged with your new phone, then you're ready to
explore the advanced features outlined in this guide.

If you have not read your Start Here Guide, go to Section One ­Getting Started. This section prov ides all the inf ormation you need
to quickly activate your phone, set up your voicemail, and much
more. It also contains information on ho w to contact Sprint should
you have questions about service, wish to check your account
balance, or want to purchase additional products or services.

Thank you for choosing Sprint.

i

ii

Introduction to this User’s Guide

his User’s Guide introduces you to PCS Service and all the

T

features of your new phone. It’s divided into four sections:

䊳 Sectio n 1: Getting Started
䊳 Sectio n 2: Understanding Your Phone
䊳 Sectio n 3: Using PCS Service Features
䊳 Sectio n 4: Safety and Warranty Information

Throughout the guide, you’ll find tips that highlight special
shortcuts and timely reminders to help y ou make the most of y our
new phone and service. The T able o f Contents and Index will help
you locate specific information quickly.

You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific f eature, simply turn
to that page. Follow the instructions in that section and you’ll be
ready to use your phone in no time.

Tip: You can print this guide to keep on hand or view it online. If you’re

viewing it online, sim pl y cli ck on a topic in the Table of Contents or Index
on any page reference within a section. The PDF will automatically display
the appropriate page.

iii

Section 1

Getting Started

Section 1A

Setting Up Service

In This Section

䊳 Getting Starte d With PCS Service
䊳 Setting Up Voicemail
䊳 Getting Help

his section walks you through setting up service for your

T

PCS Phone, unlocking your phone, setting up your voicemail,

and how to contact Sprint for assistance with your PCS Service.

Section 1: Getting Started

1A: Setting Up Service 3

Getting Started With PCS Service

Determine If Your Phone Is Already Activated

If you received your phone in the mail or purchased it at a
Sprint Store, it probably has been activated. All you need to do
is unlock your phone.

If your phone is not activated, please refer to the Start Here
Guide included with your phone.

Unlocking Your Phone

Follow these steps to unlock your phone:

1. Press and hold to tur n the phone on.

2. Press Menu, then enter your four-digit lock code. For

security purposes, the code is not visible as you type.

Note: The left and right softke y buttons ( and ) correspond

with the softkey actions shown on the bottom line of your phone’s display
screen. Softkey a ct io n s change according to the screen you’re viewing
and will not appear if th er e i s no corresponding action available.

Tip: If you can’t recal l your l ock co de, t ry usi ng the l ast fo ur di gi ts of eit her

your Social Security number or PCS Phone Number or try 0000. I f none of
these work, call PCS Customer Service SolutionsSM at 1-888-211-4PCS (4727).

Activating Your Phone

To activate your phone, follow the directions in the Start Here
Guide included with your phone. You can also visit

http://activate.sprintpcs.com and activate your phone online.

Section 1: Getting Started

4 1A: Setting Up Service

Setting Up Your Voicemail

All unanswered calls to your PCS Phone are automatically
transferred to voicemail, even if your phone is in use or turned
off. Therefore, you will want to set up your voicemail and
personal greeting as soon as your PCS Phone is activated.

To set up voicemail:

1. Press and hold .

2. Follow the sys t em pr om pts to creat e your pass c ode, record

your greetin g, recor d your name announc ement, and c hoose
whether to activate One-Touch Message Access (a feature that
lets you access messag es simply by pressing and holding ,
bypassing the need for y o u to e nter your pass code).

Note: The voicemail setup pr ocess may vary in certain Affilitate areas.

For more information about using your voicemail, see "Using
Your Phone’s Voice Services" on page 73.

Getting Help

Visit Our Web Site

Stop by www.sprintpcs.com and log on to get up-to-date
information on PCS Services, options and more.

You can also:

䊳 Review coverage maps
䊳 Learn how to use voicemail
䊳 Access your account information
䊳 Purchase accessories
䊳 Add additional options to your service plan
䊳 Check out frequently asked questions
䊳 And more

Section 1: Getting Started

1A: Setting Up Service 5

Reaching PCS C ustomer Service Solutio ns

SM

You can reach PCS Customer Service Solutions by:

䊳 Dialing on your PCS Phone
䊳 Logging on to your account at www .spri ntpcs.com
䊳 Calling us toll-free at 1-888-211-4727 (Consumer customers),

1-877-CLEARPY (253-2779) (Clear Pay customers), or
1-888-788-4727 (Business customers)

䊳 Writing to us at PCS Customer Solutions, P.O. Box 8077,

London, KY 40742

Receiving Automated Invoicin g In forma tio n

For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the amount
of minutes and/or data used since your last invoicing cycle.
(Airtime charges will apply.)

䊳 Press .

Note: This service may not be available in all Affiliate markets.

PCS Directory Assistance

PCS Directory Assistance provides a variety of services,
including residential, business, and government listings;
assistance with lo cal or long-dis tance call s; movie list ings; hotel,
restaurant, shopping, and major local event information. There
is a per-call charge and you will be billed for airtime.

䊳 Press .

PCS Operator Services

PCS Operator Services can provide assistance in placing collect
calls or calls billed to a local telephone calling card or third party.

䊳 Press .

For more information or to see the latest in products and
services, visit us online at

www.sprintpcs.com.

Note: PCS Operator Services may not be available in all

Affiliate markets.

Section 1: Getting Started

6 1A: Setting Up Service

Section 2

Understanding Your

PCS Phone

Section 2A

Y

Your PCS Phone: The Basics

In This Section

䊳 Front View of Phone
䊳 Viewing the Display Screen
䊳 Features of Your Nokia 2285 Phone
䊳 Turning Your Phone On and Off
䊳 Using the Battery and Charger
䊳 Displaying Your Phone Number
䊳 Makin g an d Ans w er ing Calls

our PCS Phone is packed with features that simplify your life

and expand your ability to stay connected to the people and
information that are important to you. This section will guide y ou
through the basic functions and calling features of your phone.

Section 2: Understan di ng Your PCS Phone

2A: Your PCS Phone - The Basics 9

Front View of Phone

. Switch On/Off Button

. Display Screen

3. Signal Indicator

4. Left/Right
Selection Keys

5. Talk Key

6. Speaker Port

15. Earpiece

14. Whip Antenna

13. Headset Jack

12. Battery Strength
Indicator

11. Up/Down

Scroll Keys

10. End Call Key

7. AC Adapter Jack

8. Microphone

Section 2: Understandin g Your PCS Phone

10 2A: Your PCS Phone - The Basics

9. Nokia Pop-Port
Accessory

Connector

TM

Key Functions

1. Switch On/Off Button: Switches your phone on or off.

2. Di spla y Scree n: Displays phone status icons and menu items.

3. Sign al In dicator: Indicates current signal strength.

4. Left /Rig ht Selection Keys: Allow you to select actions or items

within certain menu screens.

5. T a l k K e y : Lets you place or answer a call.

6. Speaker Port: Lets you hear phone tones and ringing tones.

7. AC Adapter Jack: Connects phone to battery recharger.

8. Mic ropho ne: Transmits v oice.

9. Nokia Pop-Port

to your personal computer or laptop computer and car kit,
as well as to other accessories.

10. End Call Key: Ends calls and clears text from display screen.

11. Up/ Do w n Scro l l K e ys: Scroll through menu screens, highlight

menu items, or navigate through your calendar.

12. Battery Strength Indic ator: Indicates current battery strength.

13. Headset Jack: Provides connection for a universal 2.5-mm

headset.

14. Whip Antenna: Extendable antenna that increases reception
in weak-signal areas.

15. Earpiece: Allows you to listen to voice and prompts.

TM

Accessory Connector: Provides connection

Section 2: Understan di ng Your PCS Phone

2A: Your PCS Phone - The Basics 11

Viewing the Display Screen

This list identifies the symbols you’ll see on your displa y screen.

䊳 shows your current signal strength. The more lines

you have, the stronger your signal .

䊳 means your phone cannot find a signal.
䊳 tells you a call is in progress.
䊳 indicates you are “roaming” off the enhanced

Sprint Nationwide PCS Network. (If you are roaming on an
analog system, your phone’s display will show the roaming
icon and an “Analog Roam” text alert.)

䊳 indicates you have new text messages.
䊳 indicates you have voicemail messages. Press and

hold to call your voicemail box.

䊳 indicates you have new text and voice messages.

䊳

䊳

䊳

䊳

䊳

䊳 indicates that Location Info Sharing is set to share your

䊳 indicates that Location Info Sharing is set to share your

indicates that your Vibrating alert is activated.

location with the network only during emergency calls.

location with the network any time that the phone is
switched on and activated.

Tip: Display indicators let you know when you’re off the enhanced

Sprint Nationwide PC S Network and whether you’re operating in d ig ital
or analog mode.

Section 2: Understandin g Your PCS Phone

12 2A: Your PCS Phone - The Basics

Features of Your PCS Phone by Nokia (2285)

Congratulations on the purchase of your PCS Phone by Nokia
(2285). This phone is lightweight, easy-to-use, and reliable. It
also offers many significant features and service options:

䊳 Dual-band capability provides access to other PCS Digital

Networks where Sprint has implemented roaming
agreements (page xx).

䊳 PCS Voice Command

speaking someone’s name or the digits in their phone
number (page xx).

䊳 The built-in organizer lets you schedule alerts to remind you

of important events (page xx).

䊳 Five hundred internal phone book entries store up to five

phone numbers each (page xx).

䊳

䊳

䊳

䊳

SM

lets you dial phone numbers by

Section 2: Understan di ng Your PCS Phone

2A: Your PCS Phone - The Basics 13

Turning Your Phone On and Off

Turning Your Phone On

To turn your phone on, press for approximately
two seconds.

Once your phone is on, it displays “Searching for Service”
which indicates that y our phone is s ear ch ing f or a signa l. When
your phone finds a signal, it automatically enters standby mode –
the phone’s idle state. At this point, you are ready to begin
making and receiving calls.

If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically activated.
When a signal is found, your phone automatically returns to
standby mode.

In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also initiate a
search f or PCS Service by pressing a ny key (when yo ur phone is
turned ON).

Tip: The Power Save feature helps to conserve your battery power when

you are in an area where there is no signal.

Turning Your Phone OFF

Press for two seconds until you see the powering down
animation on the display screen.

Your screen remains blank while your phone is off (unless the
battery is charging).

Section 2: Understandin g Your PCS Phone

14 2A: Your PCS Phone - The Basics