We, NOKIA CORPORATION declare under our sole responsibility that the products RA-2 and RA-3 are in conformity with the provisions of the following Council Directive: 1999/5/EC. A copy of
the Declaration of Conformity can be found from www.nokia.com/phones/declaration_of_conformity/.
trademarks or tradenames of their respective owners.
Nokia tune is a sound mark of Nokia Corporation.
This product includes software licensed from Symbian Software Ltd (c) 1998-2004. Symbian and Symbian OS are trademarks of Symbian Ltd.
This software is based in part of the work of the FreeType Team. This product is covered by one or more of the following patents: United States Patent 5,155,805, United States Patent
5,325,479, United States Patent 5,159,668, United States Patent 2232861 and France Patent 90 05712.
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This device may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your phone may cause TV or radio interference (for example, when using a telephone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using
your telephone if such interference cannot be eliminated. If you require assistance, contact your local service facility. This device complies with part 15 of the FCC rules. Operation is subject
to the condition that this device does not cause harmful interference.
9230978/Issue 2
Contents
For your safety.................................................................6
ABOUT YOUR DEVICE....................................................................................6
Read these simple guidelines. Not following them may be dangerous or illegal. Your device has a separate GSM radio and wireless LAN radio.
Switching off the device by pressing the power key on the device cover switches off both radios. Note, however, that switching off the device
or using the offline profile does not prevent you from establishing a new wireless LAN connection. Therefore, remember to comply with any
applicable safety requirements when establishing and using a wireless LAN connection. Read the complete user guide for further information.
SWITCH ON SAFELY
Do not switch the device on when wireless phone use is prohibited or when it may cause interference or danger.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should
be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
SWITCH OFF IN HOSPITALS
Follow any restrictions. Switch the device off near medical equipment.
SWITCH OFF IN AIRCRAFT
Follow any restrictions. Wireless devices can cause interference in aircraft.
SWITCH OFF WHEN REFUELLING
Don't use the device at a refuelling point. Don't use near fuel or chemicals.
SWITCH OFF NEAR BLASTING
Follow any restrictions. Don't use the device where blasting is in progress.
USE SENSIBLY
Use only in the normal position as explained in the product documentation. Don't touch the antennas unnecessarily.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
ENHANCEMENTS AND BATTERIES
Use only approved enhancements and batteries. Do not connect incompatible products.
WATER-RESISTANCE
Your device is not water-resistant. Keep it dry.
BACK-UP COPIES
Remember to make back-up copies or keep a written record of all important information.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed safety instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone function of the device is switched on and in service. Press as many times as needed to clear the display and
return to the start screen. Key in the emergency number, then press
permission to do so.
. Give your location. Do not end the call until given
ABOUT YOUR DEVICE
The wireless devices described in this guide are approved for use on the RA-2: EGSM 900/1800/1900 and RA-3: GSM 850/1800/1900
networks. Contact your service provider for more information about networks.
When using the features in this device, obey all laws and respect privacy and legitimate rights of others.
Warning: Do not switch the device on when wireless device use may cause interference or danger.
To use the phone you must have service from a wireless service provider. Many of the features in this device depend on features in the
wireless network to function. These Network Services may not be available on all networks or you may have to make specific arrangements
with your service provider before you can utilize Network Services. Your service provider may need to give you additional instructions for
their use and explain what charges will apply. Some networks may have limitations that affect how you can use Network Services. For
instance, some networks may not support all language-dependent characters and services.
Your service provider may have requested that certain features be disabled or not activated in your device. If so, they will not appear on your
device menu. Contact your service provider for more information.
This device supports WAP 2.0 protocols (HTTP and SSL) that run on TCP/IP protocols. Some features of this device, such as multimedia
messages and Web browser require network support for these technologies.
Shared memory
The following features in this device may share memory: contacts, text messages, multimedia messages, ringing tones, audio files, calendar
and to-do notes, files saved from any application (for example, office documents, images, audio files, and video clips), and downloaded
applications. Use of one or more of these features may reduce the memory available for the remaining features sharing memory. For
example, saving many images may use all of the available memory. Your device may display a message that the memory is full when you try
to use a shared memory feature. In this case, delete some of the information or entries stored in the shared memory features before
continuing.
Enhancements, batteries, and chargers
Check the model number of any charger before use with this device. This device is intended for use when supplied with power from ACP-12,
AC-1, and LCH-12.
Warning: Use only batteries, chargers, and enhancements approved by Nokia for use with this particular model. The use of any
other types may invalidate any approval or warranty, and may be dangerous.
For availability of approved enhancements, please check with your dealer. When you disconnect the power cord of any enhancement, grasp
and pull the plug, not the cord.
Your device and its enhancements may contain small parts. Keep them out of reach of small children.
The Nokia 9500 Communicator offers you various business applications, such as e-mail, office tools, and Web browsing, and
flexible and fast network connections with integrated wireless LAN and EGPRS (EDGE).
Installing the SIM card, battery, and memory card
Keep all SIM cards out of the reach of small children. For availability and information on using SIM card services, contact your
SIM card vendor. This may be the service provider, network operator, or other vendor.
Use only compatible MultiMediaCards (MMC) with this device. Other memory cards, such as Secure Digital (SD) cards, do not fit
in the MMC card slot and are not compatible with this device. Using an incompatible memory card may damage the memory
card as well as the device, and data stored on the incompatible card may be corrupted.
1. Always switch the device off and disconnect the charger before removing the battery.
With the back of the device facing you, press the back cover release button (1), and slide the cover in the direction of the
arrows.
2. Insert the SIM card into the SIM card slot (1).
Make sure that the beveled corner of the SIM card is pointing towards the camera lens and the contact area on the card is
facing downwards.
3.
Slide the memory card into the memory card slot (2).
Make sure that the beveled corner of the memory card is pointing towards the SIM card slot and the contact area is facing
downwards. Note that the back cover must be in place for the device to recognize the memory card. You can remove a
memory card after you have removed the back cover even when the battery is inserted. Do not remove the memory card
in the middle of an operation such as saving a file to the memory card as this may damage the memory card as well as
the device, and data stored on the card may be corrupted.
4. Insert the battery. Align the contacts of the battery with the corresponding connectors on the battery compartment.
5. Insert the locking catches of the back cover into the corresponding slots, and slide the cover into place.
Note: Before you use an existing compatible memory card with your Nokia 9500 Communicator, you must
convert the memory card with Data mover and reinstall the applications that you previously installed to the
memory card. However, do not reinstall any pre-installed applications for the Nokia 9210 Communicator. Your
Nokia 9500 Communicator contains a later version of these applications, and these later versions must be used
with the Nokia 9500 Communicator.
Getting started
6.
You can remove a memory card after you have removed the back cover even when the battery is inserted.
Note: Do not remove the MMC card in the middle of an operation when the card is being accessed. Removing
the card in the middle of an operation may damage the memory card as well as the device, and data stored on
the card may be corrupted.
Charging the battery
1. Connect the charger to an AC wall outlet.
2. Connect the power cord to the bottom of the device.
bar starts scrolling. If the battery is totally discharged, it may take a few minutes before the charging indicator is shown.
The device can be used while charging.
3. When the battery is fully charged, the bar stops scrolling. Disconnect the charger from the device and then from the AC
outlet.
See Figure Keys and connectors on page 11. The battery indicator
Switching the device on and off
To switch the device on, press and hold the power key. The communicator can be used without the phone
functions when a SIM card is not inserted or when the Offline profile is selected.
If the device asks for a PIN or security code, enter the code, and press OK.
To switch the device off, press and hold the power key.
Your device has a separate GSM radio and wireless LAN radio. Switching off the device by pressing the power key on the
device cover switches off both radios. Note, however, that switching off the device or using the offline profile does not
prevent you from establishing a new wireless LAN connection. Therefore, remember to comply with any applicable safety
requirements when establishing and using a wireless LAN connection.
Tip: When you switch the phone on, it may recognize the SIM card provider and configure the correct text message,
multimedia message, and GPRS settings automatically. If not, contact your service provider for the correct settings.
Tip: If you have removed the battery and inserted it back rapidly, you may need to press the power key before the
device starts up.
The communicator interface starts up first after the battery is inserted. You cannot switch on the cover phone immediately
after the battery has been inserted, you must wait until the communicator interface has started.
Your device has two internal antennas.
Note: As with any other radio transmitting device, do not touch either of the antennas unnecessarily when the
device is switched on. Contact with the antenna affects call quality and may cause the device to operate at a higher
power level than otherwise needed. Not touching the antenna area during a phone call optimises the antenna
performance and the talktime of your device.
See Setting the offline profile on page 22.
Normal position: See the diagram below for normal use of the device at the ear for voice calls. See Operating environment on
The device uses several access codes to protect against unauthorized use of the device and the SIM card.
You need the following access codes:
• PIN and PIN2 code—The PIN (Personal Identification Number) code protects your SIM card against unauthorized use and
is usually supplied with the SIM card. The PIN2 code may be supplied with some SIM cards, and is required to access some
functions, such as fixed dialing.
After three consecutive incorrect PIN code entries, the PIN code is blocked, and you must unblock it with a PUK (Personal
Unblocking Key) code before you can use the SIM card again. The PIN2 code may be supplied with some SIM cards, and is
required to access some functions, such as fixed dialling number. If the codes are not supplied with the SIM card, contact
the service provider for your SIM card.
• Lock code—The lock code protects your device against unauthorized use. The default lock code is 12345. Change the
code, and keep the new code in a safe place, separate from your device.
• PUK and PUK2 codes—The PUK (Personal Unblocking Key) code is required to change a blocked PIN code. The PUK2 code
is required to change a blocked PIN2 code. If the codes are not supplied with the SIM card, contact the service provider for
your SIM card.
• Restriction password—The restriction password is needed when using the Call restriction service.
restriction password on page 65.
Some applications of the device use passwords and user names to protect against unauthorized use of the Internet and its
services. These passwords are changed in the settings of the applications.
See Changing the
First start-up
The first time you switch your device on, you need to set some basic settings. You can change the settings later. Open the
cover and follow the instructions on the communicator display.
1. Select the language for the device, and press OK.
2. Select your home city from the list, and press OK. You can browse for a city by starting to type the name of the city, or
using the scroll or arrow keys. It is important to select the correct city, because scheduled calendar entries that you create
can change when the home city is changed.
3. Set the time and date, and press OK.
4. Press OK to create your own contact card.
5. Enter your contact card information, and press OK.
6. Press OK.
The default folders, such as C:\My files\ and its subfolders, are created during the first start-up. Note that if you change the
language of the device later, folder names do not change.
1— Power key
2—Scroll key, left and right selection keys. Press the center of the scroll key, or press either selection key to perform the
function shown above it. The phone volume can be controlled with the scroll key during a call.
3—Call key (on the left,
4—PopPort™ connector for the USB data cable, headset, and loopset.
5—Infrared port and microphone.
6—Charger connector.
7—Earpiece.
8—Loudspeaker for hands-free phone calls and other audio usage.
.
), End key (on the right, ).
Communicator interface
Communicator keyboard
1—Application buttons. Each button starts the corresponding application, except My own key, which you can configure to
open any application. Press Ctrl+My own key to select the application you want the My own key to open. Note that you can
open these applications from Desk, too.
2—Character key. Opens a character table where you can select special characters. Press Chr+keys with green symbols to
access characters and functions behind key combinations.
3—Help key. To get support using your device, press Chr+
4—Bluetooth key. To activate Bluetooth, press the Chr+
5—The Zoom keys. Pressing Chr+zoom keys makes the fonts and some icons larger or smaller.
6—Infrared key. To activate infrared, press Chr+
7—Scroll key. Press the scroll key left, right, up, or down to scroll through different lists. Press the center of the scroll key to
select or to perform the function of an underlined command button.
8—Menu key. Press the Menu key to open the menu or in multipage dialogs to move from one page to another.
9—Sync key. Establish a connection, and press Chr+
Tip: You can use the arrow keys or the scroll key to move on the menus and the display, for example in the Web
application. The left arrow key is on the Bluetooth key (4), the up and down arrow keys on the zoom keys (5), and
the right arrow key on the infrared key (6).
Tip: Press Esc to cancel selections and close dialogs.
Tip: Press the backspace key to delete items such as calendar entries and messages. Press backspace to delete
characters on the left side of the cursor, or Shift+backspace to delete characters on the right side of the cursor.
The communicator display turns on when you open the cover. The application that was active the last time the device was
used is shown on the display. When you close the cover, the communicator display turns off.
Desk main view
1—Menu. Press the Menu key to open the menu. You can use the scroll key or the arrow keys to move in the menu, and
press the enter key to select a menu option.
2—Folder. You can group applications, shortcuts, and notes to different folders.
See Creating new groups on page 20.
3—Scroll bar. For example, if you have a long file in Documents, the scroll bar helps you estimate where you are in the file,
and how much of the file you can see. The longer the scroll bar, the more you can see of the file.
4—Command buttons. The commands on the right side of the display correspond to the command buttons. Note that when
a command is dimmed, it cannot be used.
5—Application. To open an application from Desk, select the application, and press Open or the enter key.
6—Indicator area. The indicator area shows application and system-related information.
Multipage dialog
1—Dialog pages. You can move from one page to another by pressing the menu key.
2—Selection list. You can view different options in a selection list, and select one of them.
3—Command buttons. You can use the command buttons to perform functions on a dialog page, or in a selection list.
If there is more than one frame on the display, the selected frame is always highlighted. You can move between the frames
by pressing the tab key.
Tip: Press Chr+the tab key to switch between open applications. Press Chr+the tab key again to move in the list.
About the display
A small number of missing, discolored, or bright dots may appear on the screen. This is a characteristic of this type of display.
Some displays may contain pixels or dots that remain on or off. This is normal, not a fault.
About the Menu key
The communicator keyboard has a Menu key. Press the Menu key to access the various menu options. The options available
depend on the application you are in. The chosen option affects the item that is currently selected or open. In multipage
dialogs you can use the Menu key to move from one page to another.
Scrolling and making selections
Use the arrow keys or the scroll key to move the cursor and make selections on the communicator interface.
Scrolling on the communicator interface
There are four separate arrow keys that you can use for scrolling. Scrolling means that you move up, down, left and right in
the application groups on Desk, in an application, in the text, or in the Menu. The scroll key functions similarly to the arrow
keys, but you can also press the scroll key down to open files or perform the function of an underlined command button.
Making selections
To select text left of the cursor, press and hold the Shift key, and press the left arrow key until you have selected the text. To
select text right of the cursor, press and hold the Shift key, and press the right arrow key until you have selected the text.
To select different items, such as messages, files, or contacts, press the arrow keys up, down, left or right to scroll to the item
you want.
To select items one by one, scroll to the first item, press and hold the Ctrl key, scroll to the next item, and press space bar to
select it.
To select an object in a file, for example an attachment in a document, move the cursor onto the object so that square
markers appear on each side of the object.
To select a cell in a worksheet, move the cursor to the cell you want. To select an entire row, move the cursor to the first cell
of the first column on that row, and press Shift+the left arrow key. To select an entire column, move the cursor to the first
cell of the column you want to select, and press Shift+the up arrow key.
Common actions in several applications
You can find the following actions in several applications:
To switch between open applications, press Menu, select
To change the profile, press Menu, select
ringing tones, select the profile and press Edit.
To activate a profile for a certain time, press Menu, select
to 24 hours) when you want the profile setting to end. When the end time is reached, the previous profile, which was not
timed, becomes active.
To save a file, press Menu, and select File → Save. There are different save options depending on the application you use.
To send a file, press Menu, and select File → Send. You can send a file as an e-mail, fax, short message, or multimedia
message; or send them using infrared or Bluetooth.
To add a shortcut, press Menu, and select File → Add to Desk. Scroll to the group to which you want to add the shortcut, and
press Select. After you have selected the group, press OK. For example, you can add shortcuts to files or Web pages.
To print to a compatible printer, press Menu, and select File → Printing. You can preview items that you want to print, or edit
the way printed pages look.
To cut, copy, and paste, press Menu, and select Edit, and Cut, Copy, and Paste.
To delete a file, press Menu, and select Edit → Delete.
To zoom in or out, press Menu, and select View → Zoom and the zoom type you want. You can also press Chr+zoom keys to
zoom in or out.
To insert special characters to text, press the Chr key.
Tip: To generate special characters by using certain unmarked keys, for example "a" or "o", press and hold the Chr
key and simultaneously press a letter key. The first special character matching the letter key is displayed. Press the
letter key again, and the second special character is shown in the place of the first one, and so on, until the first
character is shown again.
, and scroll to the profile you want. To modify the profile settings, such as the
, and select the application.
, and select the desired profile. Press Timed, and set the time (up
Cover phone
To view the most recently dialed numbers, press . Scroll to a number or name, and press again to call the number.
To call your voice mailbox (network service), press and hold
To view received text messages, press the scroll key right.
To open the contacts list, press the scroll key down.
To activate the camera, press the scroll key up.
To write and send text messages, press the scroll key left.
To change the profile, press the power key briefly, and scroll to the profile you want. Press Select to activate the profile.
To switch between two phone lines (network service), press and hold
Display indicators
The signal strength of the cellular network at your current location. The higher the bar, the stronger the signal.
The battery charge level. The higher the bar, the stronger the charge in the battery.
You have received a message.
You have locked the cover phone keypad.
You have selected the silent profile, and the device does not ring for an incoming call or message.
Bluetooth is activated.
You have an active infrared connection. If the indicator blinks, your device is trying to connect to the other device, or the
You have selected all your calls to be forwarded to another number.
and Indicates the phone line that you have selected in the Settings → Call settings → Line for outgoing calls menu, if
you have subscribed to two phone lines (network service).
The timed profile is active. You can modify the profile settings, such as the ringing tones, in Control panel. See Profile
settings on page 62.
You have missed a phone call.
Keypad lock (Keyguard)
When the keyguard is on, calls still may be possible to the official emergency number programmed into your device. Key in
the emergency number and press
Use the keypad lock (keyguard) to prevent the keys on the cover phone from being accidentally pressed.
To lock the keypad, press the center of the scroll key and
To unlock the keypad, press the center of the scroll key and
To lock the system, press the center of the scroll key and
lock and unlock the system.
To unlock the system, press the center of the scroll key and
.
.
.
. Note that you have to define a lock code with which you can
. Key in the lock code and press OK.
Volume control
Warning: Do not hold the device near your ear when the loudspeaker is in use, because the volume may be
extremely loud.
To adjust the volume level during a call, press the scroll key left or right.
To adjust the volume level when using the loudspeaker, open Telephone, and scroll left or right with the scroll key.
Instructions in your device
To view instructions on the applications in your device, press Chr+. The device help contains detailed instructions, which
you conveniently carry with you all the time.
Using the CD-ROM
The sales package CD-ROM is compatible with Windows 98SE, Windows ME, Windows 2000, and Windows XP. The CD-ROM
should launch itself after you have inserted it into the CD-ROM drive of a compatible PC. If not, open Windows Explorer, rightclick the CD-ROM drive where you inserted the CD-ROM, and select AutoPlay.
You can find the extended User Guide for Nokia 9500 Communicator and some additional guides in the CD-ROM.
You can also install the Nokia PC Suite and read the User's Guide for Nokia PC Suite from the CD-ROM. Note that Nokia PC Suite
can be used only with Windows 2000 and Windows XP.
Nokia support on the Web
Check www.nokia.com or your local Nokia Web site for the latest version of this guide, additional information, downloads,
and services related to your Nokia product.
Stickers in the sales package
The stickers in the sales package contain important information for service and customer support purposes. The sales
package also includes instructions on how you should use these stickers.
Transferring data from other devices
There are several ways to transfer data, such as contacts or calendar information, to your Nokia 9500 Communicator from
compatible devices.
With the cover phone, you can, for example, take photos, make and receive calls, and change profiles. Most of these features
are also available in the communicator interface.
Cover phone display, standby mode
For more advanced tasks, use the communicator interface which you can access by opening the cover. If you open the cover
during a call, the loudspeaker is activated. You can also use the applications during a call.
Making a call
To make and receive calls, the cover phone must be switched on, the device must have a valid SIM card installed, and you
must be located in a service area of the cellular network.
A GPRS connection is put on hold during voice calls.
To make a call, key in the phone number, including the area code. If you key in an incorrect character, press Clear.
Tip: For international calls, press twice to add the + character that replaces the international access code, and
key in the country code, area code (omit the leading 0, if necessary), and phone number.
To call the number, press the Call key. To end the call or cancel the call attempt, press the End key.
Tip: To adjust the volume during a call, press the scroll key right to increase or left to decrease the volume.
To make a call using the saved contacts, scroll down in standby mode. Key in the first letters of the saved name. Scroll to the
name, and press the Call key.
Tip: You can save new contacts in the Contacts menu in the phone or in the Contacts directory dialog in the
communicator interface.
To call a recently dialed number, in standby mode, press the Call key to view up to 20 numbers that you have last called or
attempted to call. Scroll to the desired number or name, and press the Call key.
To call a phone number using 1-touch dialing when you have assigned the number to one of the keys
follows: Press the desired number key and the Call key in standby mode, or if the 1-touch dialing function is set on, press and
hold the number key in standby mode until the call is started. To assign a phone number to a number key, press Menu in
standby mode, and select Contacts → 1-touch dialing. To set the 1-touch dialing function on, press Menu in standby mode,
and select Settings → Call settings → 1-touch dialing.
To call your voice mailbox (network service), in standby mode, press and hold
, or press and the Call key.
to , do as
Answering a call
To answer a call, press the Call key.
To decline the call, press the End key. The call is forwarded if you have activated a call forward option such as Forward if busy.
To mute a ringing tone instead of answering a call, press Silence.
To answer a new call during a call when the Call waiting function is activated, press the Call key or Answer. The first call is put
on hold. To end the active call, press the End key.
Options during a call
You can press Options for some of the following functions during a call: Mute/Unmute, End call, End all calls, Contacts, Menu, Hold/
Unhold, New call, Answer, Decline, and Lock keys.
Other options during a call may include:
• Conference— Allows you to merge an active and a held call into a conference call (network service).
• Private call— Allows you to converse privately with a selected participant during a conference call (network service).
• Swap— Allows you to alternate between an active and a held call (network service).
• Touch tones—Allows you to send touchtone strings, for example, passwords. Key in the string or search for it in Contacts,
and press Tones.
Note that you can key in the wait character w and the pause character p by repeatedly pressing
• Transfer calls—Allows you to connect the held call to the active call and disconnect yourself from the call (network
service).
Writing text
You can key in text, for example, when you write a text message. Press a number key repeatedly until the desired character
appears. If the next letter is located on the same key as the present one, wait until the cursor is shown (or press the scroll
key left, right, up, or down to end the time-out period), and key in the letter. The characters available depend on the
language selected for writing text. To insert a space, press
• To delete a character to the left of the cursor, press Clear. To delete the characters quickly, press and hold Clear.
• To change the character case, press
• To change between letter and number mode, press and hold
• To insert a number in letter mode, press and hold the desired number key.
• To insert a special character, press
Alternatively, press
, scroll to the desired character, and press Insert.
.
repeatedly.
.
.
Accessing the menu functions
The cover phone offers a set of menu functions.
Most of these functions are provided with a brief help text. To view the help text, scroll to the menu function, and wait for
about 15 seconds. You must activate help texts in Settings → Telephone settings before they are shown.
Accessing a menu function
To access a function by scrolling, press Menu in standby mode, scroll to the desired main menu, for example, Settings, and
press Select. Scroll to a submenu, for example, Call settings, and press Select. Scroll to a setting, and press Select.
To access a function by using a menu shortcut, press Menu in standby mode, and within 2 seconds, key in the shortcut
number of the menu, submenu, and setting that you want to use. The shortcut number is shown at the top right of the
display.
To return to the previous menu level, press Back. To exit the menu from the main menu list, press Exit. You can also exit the
menu by pressing the End key.
Allows you to activate the camera and define its settings. See Camera on
page 56.
Allows you to use the additional functions available on your SIM card.
This menu is only available if supported by your SIM card.
Messages
Your device supports the sending of text messages beyond the normal 160-character limit. If your message exceeds 160
characters, it will be sent as a series of two or more messages.
At the top of the display, you can see the message length indicator counting backwards from 160. For example, 10/2 means
that you can still add 10 characters for the text to be sent as two messages.
Note that using special (Unicode) characters such as ë, â, á, take up more space.
If there are special characters in your message, the indicator may not show the message length correctly. Before the
message is sent, the device tells you if the message exceeds the maximum length allowed for one message.
Press Menu, and select Messages.
You can write other types of messages on the communicator interface.
When sending messages, your device may display the words Message sent. This is an indication that the message has been
sent by your device to the message centre number programmed into your device. This is not an indication that the message
has been received at the intended destination. For more details about messaging services, check with your service provider.
To write a text message, select Write message, and write the message. To send the message, press the Call key or Send, and
enter the recipient's phone number, or press Find to search for it in the contacts list. If you press Options while writing the
message, you can, for example, send the message to several recipients, or save the message for later use.
Tip: To access the short message editor in standby mode, press the scroll key left.
To view the contents of a text message folder, select Folders and the desired folder. To create a new folder, press Options in
the folder list and select Add folder .
Tip: To open the Inbox folder in standby mode, press the scroll key right.
To define or edit your voice mailbox number (network service), select Voice messages→Voice mailbox number. Key in the
number, or search for it in the contacts list. You can obtain the voice mailbox number from your service provider or network
operator.
To listen to your voice messages (network service), select Voice messages→Listen to voice messages.
To send a service command to your service provider (network service), select Service commands. Write the command, and
press the Call key or Send.
See Messaging on page 25.
Call register
You can view the phone numbers of missed, received, and dialed calls, and the approximate length of your calls.
The phone saves missed and received calls only if the network supports these functions and if the phone is switched on and
within the network service area.
Press Menu, and select Call register.
You can also view recent calls information on the communicator interface.
page 22.
See Viewing dialed, received, and missed calls on
Contacts
You can view and manage the names and phone numbers (contacts) that you have saved in the phone memory or the SIM
card.
In the phone memory, you can save names with several phone numbers. The number of names that you can save depends
on the amount of information you have saved for each name.
In the SIM card memory, you can save one phone number for each name.
You can also use the more extensive Contacts application on the communicator interface.
Shortcuts to the contacts list
You can also access the contacts list in the following ways:
In standby mode, press Names (if available), or press Go to, and select Contacts.
In standby mode, scroll down to the desired name, press Details, and scroll to a number.
During a call, press Options, and select Contacts.
Searching for, adding, and deleting contacts
To search for a contact, in standby mode, press Menu, and select Contacts → Find, or press the scroll key down in standby
mode. Key in the first letters of the desired name. Scroll to the desired name, and press Details. Scroll through the phone
numbers added to the name.
To save a name and phone number in the selected memory, press Menu, and select Contacts → Add contact. Key in the first
name, and press OK. If you are using the telephone memory, key in the second name, and press OK. Key in the phone
number, including the area code, and press OK. Select the number type, and press Select →Done.
Tip: To use the phone number while abroad, press twice (for the + character), and key in the country code,
area code (omit the leading zero, if necessary), and phone number.
Tip: To quickly save a name and phone number in standby mode, key in the phone number, and press Save. Key in
the first name, and press OK. Key in the second name, and press OK → Done.
To save multiple numbers per name when the selected memory is Phone, in standby mode, scroll down to the name to
which you want to add a number, and press Details. Press Options, and select Add number to add a new phone number to
the name.
To delete contacts and all the numbers attached to them, in standby mode, press Menu, and select Contacts → Delete. Select
One by one or Delete all.
To delete a single number added to a name, in standby mode, scroll down to the desired name, and press Details. Scroll to
the number that you want to delete, press Options, and select Delete number.
To edit a name or number, in standby mode, scroll down to the desired name, and press Details. Press Options, and select
Edit name or Edit number. Edit the name or number, and press OK.
Settings for the contacts
In standby mode, press Menu, and select Contacts → Settings, and one of the following options:
• Memory in use—To select the memory that you want to use for your contacts.
• Contacts view—To select how the contacts are shown.
1-touch dialing
To assign a number to a 1-touch dialing key, press Menu in standby mode, select Contacts → 1-touch dialing, and scroll to
the 1-touch dialing key number that you want.
Press Assign → Find, and select the name and the number that you want to assign.
If a phone number has already been assigned to the key, press Options, and select Change to change the phone number or
Delete to remove the assignment.
Other functions
In standby mode, press Menu, and select Contacts and one of the following:
• Service numbers—You can call the numbers that your service provider may have included in your SIM card (network
services).
• Own numbers—You can view the numbers assigned to your SIM card if this is allowed by the card. Contact your service
provider for details.
Profiles
Press Menu, and select Profiles.
To change the profile, select the desired profile, and select Select.
To activate a profile for a certain time, select the desired profile and Timed. Set the time (up to 24 hours) when you wish the
profile setting to end. When the end time is reached, the previous profile, which was not timed, becomes active.
Tip: To activate a profile in standby mode, briefly press the power key, and select the desired profile.
You can edit the profile settings in the communicator interface of your device.
See Profile settings on page 62.
Settings
Press Menu, and select Settings.
To adjust call settings, scroll to Call settings, and select:
• Call forward (network service)—select to direct your incoming calls to another number such as your voice mailbox.
For details, contact your service provider. Options not supported by your SIM card or your network operator may not be
shown.
Select the option you want. For example, select Forward if busy to forward voice calls when your number is busy or when
you decline an incoming call.
To set the forwarding setting to on, select Activate, the desired phone number (a voice mailbox or another number), and
the timeout after which the call is forwarded if this is available for the forwarding option. To set the forwarding option to
off, select Cancel, or to check whether the forwarding option is activated or not, select Check status if this is available for
the forwarding option. Several forwarding options may be active at the same time.
You can see the corresponding indicators in standby mode.
• Anykey answer—select On if you want to answer an incoming call by briefly pressing any key except the power key, the
• Automatic redial—select On to set the phone to make a maximum of 10 more attempts to connect the call after an
unsuccessful call attempt.
• 1-touch dialing—select On if you want to call the names and phone numbers assigned to the 1-touch dialing keys
to by pressing and holding the corresponding key.
• Call waiting—select Activate to request the network to notify you when you receive a new call during a call (network
service).
• Send my caller ID—select Yes to show your phone number to the person you are calling (network service). If you select
Default, the device will use the setting that you have agreed with your service provider.
• Line for outgoing calls (network service)—select the phone line 1 or 2 for making calls.If you select Line 2 and have not
subscribed to this network service, you are not be able to make calls. However, calls on both lines can be answered
regardless of the selected line. For example, you can have a private and a business line. You can also prevent the line
selection, if supported by your SIM card.
Tip: In standby mode, you can switch between the phone lines by pressing and holding .
To adjust phone settings, scroll to Telephone settings, and select:
• Cell info display—to set the device to indicate when you use it in a cellular network based on Micro Cellular Network
(MCN) technology (network service).
• Network selection—to set the device to automatically select a cellular network available in your area. If you select Manual,
you can select a network that has a roaming agreement with your home service provider.
• Confirm SIM service actions—to set the phone to show confirmation messages that are sent between your phone and
your service provider when you use SIM card services.
Note that accessing these services may involve sending a text message or making a phone call. You may be charged for
these services.
• Help text activation—to set the phone to show help texts that guide you in using the menu functions of the cover phone.
• Start-up tone—to play a tone when the cover phone is switched on.
To adjust phone security settings, scroll to Security settings, and select:
• PIN code request—to set the phone to request your PIN code every time the phone is switched on. Note that some SIM
Select the desired all restriction option and set it on (Activate) or off (Cancel), or check whether the option is active (Check
status).
• Access codes—to change the security code, PIN code, PIN2 code, or barring password.
• Lock if SIM card is changed—to set the device to ask for the lock code when an unknown SIM card is inserted into your
device. The device maintains a list of SIM cards that are recognized as the owner's cards.
• Lock system—to lock the device. To unlock the device, press Unlock→
in standby mode. See Defining device lock
settings on page 64.
To adjust phone display settings, scroll to Display settings, and select:
• Color schemes —to choose the color for some parts of the phone display, such as the indicators for the signal strength
and battery charge level.
• Operator logo—to display or hide the operator logo.
• Screen saver timeout—to set the period after which the screen saver is activated.
To adjust the time and date settings, scroll to Time and date settings.
To set the function for the right selection key in standby mode, scroll to Right select key, and select the desired function from
Desk is a starting point from which you can open all applications in the device or on a memory card. Use the scroll key or
arrow keys to move up and down on the screen.
Desk shows all applications that are installed in your device. When you install new applications, they are shown on Desk as
well. Most applications are grouped in default groups, which are Personal, Office, Media, and Tools. If you have applications
on a memory card, those are shown on Desk or in one of the groups, depending on the application.
The applications are grouped in the default groups as follows:
• the Personal group: Telephone, Contacts, Messaging and Calendar
• the Office group: Documents, Sheet, Presentations, File manager, and Calculator
• the Media group: Web, Images, Voice rec., Music player, and RealPlayer
• the Tools group: Control panel, Backup, Sync, Data transfer, Modem, Device manager, Cell broadcast, and Help
To open an application or group, or activate a shortcut, select the application, group, or shortcut , and press Open.
To remove an application, go to Desk → Tools → Control panel → Data management → Application manager.
To write a note, press Write note.
Tip: To write a note in Desk main view, you can also press Desk.
Tip: The notes are saved to the location you are in. For example, tips that are created from the Office group are
saved in that group You can view a list of all notes in Desk: press menu, and select View → Note list... .
You can add your own shortcuts to Desk from most applications. The shortcuts can open a document or a Web page.
To add a shortcut to Desk, press Menu, and select File → Add to Desk. Scroll to the group you want to add the shortcut to,
select the group, and press OK.
To remove a shortcut or note, press Menu, and select File → Delete.
To change the order of application, shortcut, or note icons, select the icon, press Menu, and select File → Move. Move the icon
to its new location using the scroll key or arrow keys, and press Place here. You cannot move an application, shortcut or note
to groups.
To increase or decrease the size of the icons, press Menu, and select View → Zoom in or Zoom out.
To add or change a background image, press Menu, and select Tools → Display settings.... Select the Desk page, and set
Wallpaper to Yes. In the Image file field, press Change to browse for an image. Scroll an image, and press OK.
Tip: You can set a background image for the cover phone display on the Cover page of the same dialog.
To change the icon or name of a group, application, shortcut, or note, select the item, press Menu, and select File →
Properties. Scroll to Icon, and press Change. Scroll to a new icon, and press Done. Scroll to Name, enter the new name, and
press Done.
Managing groups
You can group applications, shortcuts, or notes into different groups on Desk. You can have the same application or shortcut
in several groups.
To open a group, select the group, and press Open.
To move an application, a shortcut, or a note to a different group, select an item, press Menu, and select File → Show in
groups.... The current group is marked. Scroll to a new group, select the group, and press Done.
Creating new groups
You can group applications, shortcuts, or notes to different groups in Desk. You cannot create a group inside a group, for
example, you cannot create a group inside the Office group.
To create a new group, press Menu, and select File → New group.... Enter a name for the group, and press OK.
In Telephone, you can view the contacts you have stored in the telephone directory, SIM card, or memory card. You can also
make phone calls, view recent calls, contact voice mailboxes, and define call settings.
Warning: Do not hold the device near your ear when the loudspeaker is in use, because the volume may be
extremely loud.
Making a call
To make and receive calls, the cover phone must be switched on, the device must have a valid SIM card installed, and you
must be located in a service area of the cellular network.
To make a call, go to Telephone, type the phone number, or select the contact from the list, and press Call.
To adjust the volume of the active call, press Audio controls. Press Volume + to increase the volume or Volume - to decrease it.
Press Done] when the volume is set.
To view calls you have recently made, answered, or missed, press Recent calls, and select Dialed calls, Received calls, or Missed
calls. To move from one dialog page to another, press Menu. To call a number, scroll to the number, and press Call.
To check your voice mail (network service), press Voice mailbox.
Note that a GPRS connection is put on hold during voice calls.
Answering a call
You can see the name and telephone number of the incoming call (if allowed by the caller), or just the number if the number
is not included in your Contacts directory.
To answer the call, press Answer.
Tip: If you want to have a private telephone conversation, use the hands-free set or close the device cover.
To switch between an active call and a call on hold (network service), select the call that is on hold with the arrow keys, and
press Activate.
To mute the ringing tone , press Silence.
To decline the call, press Decline.
1-touch dialing
1-touch dialing allows you to make a call by pressing a number key and the Call key when the device cover is closed.
Press Menu, and select Settings → 1-touch dials....
To assign a number key to a phone number, scroll to an 1-touch dialing key, and press Add number. Select the desired
number from the Contacts directory.
To delete the phone number assigned to a number key, scroll to the 1-touch dialing key, and press Remove number.
To modify a phone number assigned to a number key, scroll to the 1-touch dialing key, and press Change number. Select the
desired number from the Contacts directory.
Making a conference call
In a conference call, you and up to five persons can hear each other simultaneously.
To make a conference call (network service), make a call, or answer an incoming call. During the call, make another call, or
answer another incoming call, and press Conference call.
To view a list of conference call participants, press Conference commands.
To mute a conference call, press Mute.
To remove a participant from the conference call, scroll to the participant in the list, and press Drop.
To have a private phone call with a participant, scroll to the participant in the list, and press Private call.
You can view calls that you have recently dialed, received, or missed.
The phone saves missed and received calls only if the network supports these functions and if the phone is switched on and
within the network service area.
Press Recent calls, and select Dialed calls, Received calls, or Missed calls.
To move from one dialog page to another, press Menu.
You can also view call information in the Log.
To call a number, select a call in the list, and press Call.
To remove all calls from the list, press Clear all.
To save the phone number of the call in your Contacts directory, select the number in the list, and press Add to Contacts.
See Log on page 24.
Sending touchtones
You can send touchtones during an active call to control your voice mailbox or other automated phone services.
To send a touchtone sequence, make a call, wait until the other end answers, press Menu, and select Call... → Send touch
tone.... Select a predefined touchtone sequence, or type it.
Tip: You can attach touchtone sequences to contact cards. Go to Contacts, open a contact card, press Add field, and
select DTMF.
To insert a pause of about 2 seconds before, or between, touchtones, press the p key.
To set the device to send the touchtones only after you press Send tone during a call, press the w key.
Tip: You can also send tones by pressing the number keys. When the device cover is closed, you can press number
keys on the phone keypad to send tones.
Setting the offline profile
The offline profile prevents you from accidentally switching on your phone, using Bluetooth, sending or receiving messages,
and it also closes any Internet connection which may be in operation when the offline profile is selected. Note, however, that
the offline profile does not prevent you from establishing a new wireless LAN connection. Therefore, remember to comply
with any applicable safety requirements when establishing and using a wireless LAN connection.
Important: In offline profile you cannot make (or receive) any calls, or use other features that require GSM
network coverage. To make any calls, you must first activate the phone function by changing the profile. You may,
however, be able to make an emergency call in offline profile by pressing the power key on the cover of the device
and then entering the official emergency number. This can be done using the cover phone interface only, not the
communicator interface. If the device has been locked, enter the lock code to activate the phone function. When the
device is locked, calls may still be possible to the official emergency number.
Making an emergency call in offline profile or when the device is locked requires that the device recognizes the
number to be an official emergency number. It may be advisable to change the profile or unlock the device by
entering the lock code before you make the emergency call.
To activate the offline profile, go to Telephone, press Menu, and select
To allow full communication again, press Menu, and select
Tip: You can activate the offline profile in any application menu, or from the cover phone.
→Exit Offline profile→OK. Then switch on the cover phone.
→Offline.
Call forwarding
You can forward incoming calls to your voice mailbox or to another phone number.
To forward voice calls, go to Telephone, press Menu, and select Settings → Voice call forwarding.
Select one of the following forwarding options:
• Forward all calls —to forward all incoming calls
• Forward if busy—to forward incoming calls when you have an active call
• Forward if out of reach—to forward calls when the phone is either switched off or out of network coverage
• Forward if not answered—to forward calls after a certain time period. Define the time you let the phone ring before
forwarding the call in the Time delay field.
Tip: To activate Forward if busy, Forward if out of reach, and Forward if not answered in a single action, scroll to
Forward if not available, and press Change.
To check the current forwarding status, scroll to the forwarding option, and press Check status.
You can restrict incoming or outgoing calls, and international calls (network service).
When calls are restricted, calls still may be possible to the official emergency number programmed into your device.
To restrict voice calls, go to Telephone, and select Settings → Voice call restriction.
Select one of the following restriction options:
• Outgoing calls—to prevent making voice calls with your device
• Incoming calls—to restrict incoming calls
• International calls—to prevent calling to foreign countries or regions
• Incoming calls when roaming—to restrict incoming calls when outside your home country
• International except home country—to prevent calls to foreign countries or regions, but to allow calls to your home country
To use the call restriction service, you need the restriction password that you receive from your service provider when you
subscribe to the service.
To check the status of voice call restriction, scroll to the restriction option, and press Check status.
To stop voice call restriction, press Cancel all.
Call, network, and phone line settings
In the Other settings dialog you can define various settings related to calls and network services.
Go to Telephone, press Menu, and select Settings → Other settings.
Call settings
In the Other settings dialog, select Call.
To show your phone number to the recipients of your calls (network service), scroll to Send my caller ID, press Change, and
select On.
To set the phone to briefly show the approximate duration of the last call, scroll to Summary after call, press Change and
select On.
To set the device to redial the number if it was busy at the first call attempt, scroll to Automatic redial, press Change, and
select On.
Network settings
In the Other settings dialog, select Network.
To select a cellular network manually, scroll to Network selection, press Change, and select Manual. Select one of the networks
available in your location.
Tip: Manual selection is useful when you know that one network costs less than another, or that it has more
bandwidth.
To set the device to select the network automatically, scroll to Network selection, press Change, and select Automatic.
To use the call waiting service (network service), scroll to Call waiting, press Change, and select On. When you receive a new
call during a call, a sound and a note notify you of the new call.
Tip: Press Check status to find out if call waiting is in use.
Advanced settings
You can restrict calls to certain numbers and select the phone line you want to use.
When fixed dialling is activated, calls still may be possible to the official emergency number programmed into your device.
In the Other settings dialog, select Advanced.
To allow calls only to certain numbers (fixed dialing), scroll to Fixed dialing number, press Change, and select On. Even when
fixed dialing is in use, you can browse the numbers saved in the device memory. If your SIM card does not support fixed
dialing, you cannot use this function.
To modify the list of fixed dialing numbers, scroll to Fixed dialing number, and press Number list.
Tip: With fixed dialing, you can, for example, restrict calls to certain areas. In this case, type the area code in the
To change the phone line for outgoing calls (network service), scroll to Telephone line in use, press Change, and select the
phone line. To be able to use this function, you need a SIM card that supports the alternate line service and a subscription to
two phone lines.
To prevent the phone line selection, scroll to Block line selection, press Change, and select Yes.
Voice mailbox settings
You can define the phone number of a voice mailbox and a touchtone sequence that you want to use with the mailbox
(network service).
Press Menu, and select Settings → Voice mailboxes....
To define a phone number of the voice mailbox , scroll to Number, and type the phone number. You can obtain the number
of the voice mailbox service from your service provider.
Tip: If you want to use your voice mailbox abroad, add the plus sign and the country or region code to the phone
number.
To define a touchtone sequence for the voice mailbox, scroll to Touch tone, and type the tone sequence.
Log
In the Log, you can view information, such as sent and received text messages and made and received calls, about the
communication history of a device.
To access the Log, press Menu, and select Tools → Log.
Shortcut: You can press Shift+Ctrl+L to open the Log in most applications.
To use the From/To information, press Use. You can answer text messages, faxes, or calls or add the caller or sender of a
message to your contacts by pressing the appropriate button.
To select the type of communication that you want to view , for example, only phone calls, press Filter by type.
To view Log events by direction, select View → Filter by direction.... You can, for example, view all communication, or view
only incoming communication, outgoing communication, or missed communication.
To sort the Log information in a different order, press Menu, and select one of the two options in View → Sorting order
To view detailed information about a communication event, press Details. For example, you can see the type, direction, and
subject of a message, or the phone number of the caller or sender of a message.
To clear the contents of the Log, press Menu, and select Tools → Clear log....
To specify how long log events remain in the Log before they are deleted, press Menu, and select Tools → Log duration....
To copy a number from Log, press Menu, and select File → Copy number. You can paste the number to a new contact card or
message.
To view the amount of data sent and received with GPRS or wireless LAN, press Menu, and select Tools → GPRS data counter
or WLAN data counter.
In Messaging, you can create, send, receive, view, edit, and organize text messages, multimedia messages, e-mail messages,
fax messages, and special text messages containing data, such as settings or bookmarks of Web pages. You can also receive
messages and data using Bluetooth or Infrared, receive service messages, cell broadcast messages, and send service
commands.
Before you can send or receive messages:
• The cover phone must be switched on, the device must have a valid SIM card installed, and you must be located in a
service area of the cellular network. The device cover can either be open or closed.
• The network you are using must support fax calls, data calls, and the Short Message Service if you want to use these.
• The fax, data and Short Message Service must be activated for your SIM card.
• The Internet access point (IAP) settings must be defined.
• The e-mail settings must be defined.
• The short message settings must be defined.
• The multimedia message settings must be defined.
Contact your service provider, network operator or Internet service operator for the correct settings.
Tip: When you take your Nokia 9500 Communicator into use, it may recognize the SIM card provider and configure
the correct text message, multimedia message, and GPRS settings automatically. You may need to contact your
network operator to activate multimedia messages and GPRS before they become available.
See E-mail account settings on page 29.
See Text message settings on page 31.
Messaging center
The main view of Messaging has two frames: the list of folders on the left, and the messages from the selected folder on the
right. Press the tab key to move between the frames.
See Internet setup on page 66.
See Multimedia message account settings on page 33.
Folders in the Messaging main view:
• Inbox—contains all received messages except e-mails and SIM card and cell broadcast messages. E-mail messages are
stored in the remote mailbox.
• Outbox—contains messages waiting to be sent.
• Drafts—stores draft messages that have not been sent.
• Sent—stores messages that have been sent, except those sent using Bluetooth.
Any remote mailboxes that you define are shown last in the list of folders.
Writing and reading messages
To view a message, select the message, and press Open.
To expand a folder to full display size, press Open folder.
To write a new message, press Write message. Select the type of message, and press OK.
To reply to the sender and all recipients of an e-mail, press Menu, and select Write → Reply to all.
To forward a message, press Menu, and select Write → Forward. Note that it may not be possible to forward all messages.
To retrieve messages from your SIM card, press Menu, and select Receive → SIM messages. SIM messages are text messages,
that have been stored on your SIM card.
You may not be able to print all message types, for example multimedia messages or other special message types.
To sort messages in a specific order, press Menu, and select one of the options in the View → Sort by menu.
To print a message, press Menu, and select File → Printing → Print....
To change the page layout before printing, press Menu, and select File → Printing → Page setup....
Managing messages
To create a new folder for messages, press Menu, and select File → New folder. Enter a Folder name, select where the folder
should be created, and press Create. Note that you cannot create subfolders in Inbox, Outbox, or Sent folders, except in IMAP4
remote Outbox, and Sent folders when online. IMAP 4 is a standard protocol for accessing e-mail on your remote server. With
IMAP4, you can conduct searches, create, delete and manage messages and folders on the server.
To rename a folder, select the folder, press Menu, and select File → Rename folder. Enter the new name, and press Rename.
Note that you can only rename folders that you have created.
To move a message, select the message, press Menu, and select Edit → Move. Scroll to a new folder, and press Move. If you
want to move the message to a subfolder, select the main level folder, and press Expand.
To search for messages, press Menu, and select Edit → Find.... Enter the text for which you want to search, and press Find.
To refine your search, press Options.
Avoiding low memory
You should regularly delete messages from Inbox and Sent folders, and delete retrieved e-mail from the device memory to
free up memory space.
To delete e-mails from the device, press Menu, and select Tools → Delete e-mails locally.... Press Change, and select the e-mail
you want to delete. For example, you can delete all e-mail or only e-mail that was received more than two weeks ago. Press
Delete now to delete the e-mails.
Tip: Use this method to delete e-mail only from the device. The original e-mail remains on the server.If you delete e-
mails with the Delete command button in Messaging, the messages you delete are permanently deleted from your
remote mailbox the next time you go online.
To delete e-mail both from the device and from the remote server, open an e-mail, and press Delete.
To empty the Sent folder automatically, press Menu, and select Tools → Sent items storage.... Set Delete sent items to
automatically, and enter the number of days after which the messages are deleted .
RIM BlackBerry
This is the feature definition. It is a factual definition of the feature.
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E-mail
To write and read e-mail, go to Messaging.
The Nokia 9500 Communicator mail system is compliant with Internet standards SMTP, IMAP4 (rev 1), and POP3.
To receive and send mail, you must set up a remote mailbox service. This service may be offered by an Internet service
provider, a network service provider, or your company.
Before you can send, receive, retrieve, reply to, and forward mail on your device, you must do the following:
• You must configure an Internet access point (IAP) correctly.
• You must define your mail settings correctly.
Follow the instructions from your remote mailbox and Internet service providers. Contact your network and Internet service
Working online means working with your device connected to a remote mailbox through an Internet connection. When
online, you can delete, rename, or create new folders in your remote mailbox. When you work offline, which means that
your device is not connected to a remote mailbox, you can delete only messages, not folders.
Note that any changes you make in the remote mailbox folders while offline take effect in your remote mailbox the next
time you go online and synchronize.
If you delete an e-mail from your device when offline, the e-mail will be deleted from the remote mailbox the next time you
connect to the mailbox. You can delete a message from your device to save memory.
See Avoiding low memory on page 26.
Managing your e-mail offline enables you to save in connection costs and work in conditions that do not allow a data
connection. If you work in conditions where one connection becomes unavailable, you can change the connection.
Changing the Internet connection
If your connection becomes unavailable, you may need to change the connection.
To use another connection, press Menu, and select Tools → Change connection. Scroll to a new connection, and press
Connect. Note that you must select an e-mail account and be online before you can change the connection, and that the
connection is changed only for that account.
You are asked for confirmation if your current connection becomes unavailable, if you have not set the device to change
connection automatically.
See E-mail account settings on page 29.
To use another connection, scroll to the connection you want to use, and press Change.
To go online after selecting a new connection, press Connect.
Writing and sending e-mail
Press Write message, select E-mail, and press OK.
To write new e-mail, press Recipient. Select the recipient of the message from the Contacts directory, and press To. Enter a
subject and the message, and press Send. You can also enter the recipient's e-mail address in the To: field. Note that e-mail
addresses cannot contain accented characters such as Å, Ä, or É.
Tip: If you select the primary recipient of the e-mail from the Contacts directory, you can also select other recipients
using the Cc (the recipient is shown to all other recipients) and Bcc (the recipient is hidden from all other recipients)
buttons.
To set the sending time or adjust other delivery settings, press Menu, and select Tools → Sending options....
You can send documents, images, and other files as e-mail attachments.
To attach a file to an e-mail, press Insert file.
Tip: All e-mail is stored in the Outbox before sending. Unless your e-mail is sent immediately, you can open the
Outbox and suspend and resume sending or open the e-mail.
To store the e-mail in the Drafts folder without sending it, press Close.
Start writing or editing an e-mail, press Menu, and select Tools → Preferences....
To change the font type or size of the text, select the appropriate field, and press Change. Select the new font type or font
size, and press OK.
Sending options
To define sending options for the e-mail you are writing, press Menu, and select Tools → Sending options....
Select the Message page.
To set the importance of your e-mail, select Priority, and press Change.
To define the e-mail type , select Message type, and press Change.
Select from these options:
• Plain text (no MIME)—Select when the receiving e-mail system cannot display messages sent in the regular Internet e-
mail format, MIME.
• Plain text—Select to use the regular Internet e-mail format, MIME. The MIME format allows, for example, including images
as attachments to the message.
• Formatted text (HTML)—Select to use enhanced text formatting options, such as bold, italic, underline, or bullets. If the
receiving e-mail system does not support HTML, the message is shown as plain text without the formatting.
To receive a note when the recipient has opened the e-mail, select Request read report, press Change, and select Yes. Note
that some e-mail servers may not support read reports, or the user may have turned the read receipt sending off.
To change the e-mail account you use to send the e-mail, select E-mail account in use, and press Change. Select the new
account, and press OK.
To set the time you want to send the e-mail, select Send e-mail, and press Change.
Select from these options:
• Immediately—to send the e-mail immediately during the current connection
• Upon request—to store the e-mail in the Outbox, from which you can send it later
• During next connection—to send the e-mail the next time you establish a connection.
Retrieving e-mail
E-mail addressed to you is not automatically received by your device, but by your remote mailbox. To read your e-mail, you
must first connect to the remote mailbox and then select the e-mails you wish to retrieve into your device. Connection to a
remote mailbox is established using data call, GPRS, wireless LAN, or IP passthrough.
Note that e-mail that you mark as deleted when offline will also be deleted from the remote mailbox server when the device
is online again. You can delete local e-mail without deleting remote mailbox files.
To retrieve e-mail from a remote server, scroll to your mailbox, and press Retrieve e-mail.
Select:
• Mail headers (stay online)—to retrieve only the sender, date and subject information.
• Messages—to retrieve entire e-mails without the attachments.
• Messages and attachments—to retrieve all e-mails and the attachments they contain.
• Ask before retrieving—to confirm whether the device should retrieve mails.
Press Retrieve to go online and retrieve the mails.
If you have created subfolders in your IMAP4 mailboxes, you can view those folders with your device. To be able to view
folders in your IMAP4 mailbox, establish an Internet connection, press Menu, and select Receive → Folder subscriptions....
Note that you can only subscribe to folders in your IMAP4 mailboxes.
To view a remote folder, select a folder, and press Subscribe. Every time you go online the subscribed folders are updated.
Note that this may take a lot of time if the folders are large.
To update the list of folders, press Update list.
See Connectivity on page 82.
See Avoiding low memory on page 26.
Reading and replying to e-mail
To reply to an e-mail, press Reply.
Tip: If an e-mail contains Web addresses, e-mail addresses, or phone or GSM numbers, you can use them. For
example, you can select a Web address or a phone number, and press the appropriate command button to open the
Web page, send e-mail or call the number.
To add new contacts to your Contacts directory, select the sender or a recipient from the header fields, press Menu, and
select Tools→Add to Contacts....
Tip: If you reply to an e-mail that contains attached files, the attachments are not included in the reply. If you
forward the received e-mail, attachments are included.
To forward an e-mail, press Menu, and select File → Forward.
To print an e-mail, press Menu, and select File → Printing → Print....
E-mail attachments
Important: E-mail messages may contain viruses or otherwise be harmful to your device or PC. Do not open any
attachment if you are not sure of the trustworthiness of the sender
To open an attachment, select the attachment, and press Open.
To save an attachment, select the attachment, and press Save.
To delete an attachment, select the attachment, and press Delete locally. Note that a copy of the attachment remains on the
e-mail server.
Changing e-mail replying and viewing preferences
Open a received e-mail, and press Preferences....
To include the text of the received e-mail in your replies, select Include message in reply, press Change, and select Yes.
To define the font type or size of text, select the appropriate field, and press Change. Choose the new font type or size, and
Any changes you make to e-mail settings affect the way your e-mail is sent and received.
Press Menu, select Tools → Account settings..., and press Create new.
Scroll to the type of account that you want to create, and press OK.
Define the following on the General page:
• E-mail account name—Enter a descriptive name for the connection. Note that the maximum length of the name is 25
characters.
• My name—Enter your name.
• Username—Enter your user name, given to you by your service provider.
• Password—Enter your password. If you leave this field blank, you will be prompted for a password when you try to
connect to your mailbox.
• My e-mail address—Enter the e-mail address given to you by your service provider. The address must contain the @
character. Replies to your messages are sent to this address.
• Internet access—Select the Internet access point that you want to use.
• Default account—If you have created several e-mail accounts, select the e-mail account you want to use as the default
account.
Tip: You can move from one dialog page to another by pressing the Menu key.
Define the following on the Servers page:
• E-mail account type—Select the e-mail protocol your remote mailbox service provider recommends. Note that this setting
can be selected only once and cannot be changed if you have saved or exited from the mailbox settings.
Tip: POP3 is a version of Post Office Protocol, a standard protocol for receiving e-mail from your remote server.
With POP3, you can check your remote mailbox and download your e-mail. IMAP4 is a version of Internet
Message Access Protocol, a standard protocol for accessing e-mail on your remote server. With IMAP4, you can
conduct searches, create, delete and manage messages and folders on the server.
• Outgoing e-mail server—Enter the IP address or host name of the computer that sends your e-mail.
• Incoming e-mail server—Enter the IP address or host name of the computer that receives your e-mail.
• Use SMTP authentication—Select whether the SMTP (Simple Mail Transfer Protocol) server requires authentication, and
enter the SMTP user name and password.
Define the following on the Roaming page:
• Change connection automatically—Select whether you want the device to switch between connections automatically if
connection to the primary Internet access point is lost.
• Second access, Third access, and Fourth access—Define the other possible Internet access options.
Define the following on the Retrieve page:
• Retrieve—Select whether you want to retrieve only the e-mail header information such as sender, subject and date, e-
mails, or e-mails with their attachments.
• Max. size of e-mail—Define how large e-mails are retrieved to your device.
• Sync. e-mails in Inbox—Select the number of e-mails you want to download from the remote server to your Inbox.
• Sync. e-mails in folders—Select the number of e-mails you want to download from the remote server to your folders.
Define the following on the Advanced page:
• Default e-mail type—Select whether to sent e-mail as Plain text, Plain text (no MIME) if the receiving e-mail system cannot
display e-mail sent in the regular Internet format, or Formatted text (HTML) to be able to use enhanced text formatting
options.
• Send e-mail—Select Immediately to send the e-mail as soon as possible, During next connection to send it the next time
you retrieve e-mail, or Upon request to store the e-mail in the Outbox, from where you can send it later.
• Include signature—Select whether you want to use a signature. Select Use my contact card to use the contact card in the
device, or Custom to use a signature file that you can create for the e-mail account.
• Request read report—Select whether you want to receive a note when the recipient has opened your e-mail.
• Allow report requests—Select whether you want the sender of the e-mail to receive a note that you have read the e-mail.
• Copy to my e-mail address—Select whether you want to receive a copy of every e-mail you send.
• Secure login (APOP)—Select whether you want to use a POP3 secure login system, if the POP3 server you use supports this
system.
• Incoming secure connection—Select whether you want to use encryption to make the incoming connection secure. Secure
connection is used with POP3 and IMAP4 protocols to secure the connection to a remote mailbox. Note that the remote
server must support secure connections for this function to work.
• Outgoing secure connection—Select whether you want to use encryption to make the outgoing connection secure. Secure
connection is used with the SMTP protocol to secure the connection to a remote mailbox. Note that the remote server
must support secure connections for this function to work.
• IMAP4 folder path—Enter the path to the IMAP4 inbox location in case the server cannot open it automatically. Normally
you do not need to define the path.
To edit an existing account, select the account type that you want to edit, and press Edit.
Text messages
Your device supports the sending of text messages beyond the normal 160-character limit. If your message exceeds 160
characters, it will be sent as a series of two or more messages.
In the navigation bar, you can see the message length indicator counting backwards from 160. For example, 10 (2) means
that you can still add 10 characters for the text to be sent as two messages.
Note that using special (Unicode) characters such as ë, â, á, ì take up more space.
If there are special characters in your message, the indicator may not show the message length correctly. If Confirm multipart
messages is set to Yes, then before the message is sent, the device tells you if the message exceeds the maximum length
allowed for one message.
Press Write message, select Text message, and press OK.
To write a new text message, press Recipient to select the recipients of the message, or enter the recipients' GSM phone
numbers in the To: field. If you enter more than one number, separate the numbers with a semicolon or by pressing the
Enter key after each number. Write the message, and press Send. You can see the number of characters that are left in the
character counter. Note that a text message can only contain unformatted text.
To set the sending time or modify other delivery settings, press Sending options.
Tip: All text messages are stored in the Outbox until they are sent. Unless the text message is sent immediately,
you can open the Outbox and suspend or resume the sending of the message.
To print the text message, press Menu, and select File → Printing → Print....
See Text message settings on page 31.
Sending options for a text message
To set sending options for the current text message, press Sending options in the text message editor. To move from one
dialog page to another, press the Menu key.
On the Sending options page, define the following:
• Service center in use—Select the message center to deliver the message.
• Delivery report—Select whether to view the status of the sent text message in Log.
• Send text message—Select when to send the text message. If you select Upon request, you must select the message in
Outbox, and press Send to send it. If you select Scheduled, you must define the date and time when the message will be
sent.
To set sending options for all text messages, press Menu in the main view of Messaging , and select Tools → Account
settings.... Select Text message, and press Edit.
To set sending options for the current text message, press Sending options in the text message editor. To move from one
dialog page to another, press the Menu key.
On the Advanced page, define the following:
• Validity period—Select how long the message center stores a text message if a recipient cannot be reached. Maximum is
the maximum value allowed by the message center. Note that the network must support this feature.
• Reply via same center—Select whether the reply to your message should be sent using the same message center number
your message used.
• Message conversion—Select whether to convert the text message into a fax, e-mail, or paging. Change this option only if
you are sure that the message center can convert text messages into these other formats. Contact your network operator
for more information.
• Concatenation—Select No to send text messages longer than 160 characters as several messages. Select Yes to send text
messages that are longer than 160 characters as several messages, and allow them to be received as one long message by
compatible devices. Sending a message over 160 characters may be more expensive than one message.