Microsoft Oven 6.5 User Manual

Supervisor’s Guide: Using Supervisor over the Web

Supervisor 6. 5

Windows and UNIX

2 Supervisor’s Guide: Using Supervisor over the Web

Trademarks

Use restrictions

Patents

Business Objects, the Business Objects logo, Crystal Reports, and Crystal Enterprise are trademarks or registered trademarks of Business Objects S.A. or its affiliated companies in the United States and other countries. All other names mentioned herein may be trademarks of their respective owners.

This product includes code licensed from RSA Security, Inc. Some portions licensed from IBM are available at http://oss.software.ibm.com/icu4j.

This software and documentation is commercial computer software under Federal Acquisition regulations, and is provided only under the Restricted Rights of the Federal Acquisition Regulations applicable to commercial computer software provided at private expense. The use, duplication, or disclosure by the U.S. Government is subject to restrictions set forth in subdivision (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at 252.227-

7013.

Business Objects owns the following U.S. patents, which may cover products that are offered and sold by Business Objects: 5,555,403, 6,247,008 B1, 6,578,027 B2, 6,490,593, and 6,289,352.

Supervisor’s Guide: Using Supervisor over the Web 3

Preface Maximizing Your Information Resources 5

Information resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Useful addresses at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 1 Getting Started 13

What is Supervisor over the Web? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing and configuring Supervisor over the Web . . . . . . . . . . . . . . . . . . . 18

Running Supervisor over the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Logging out of Supervisor over the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 2 Managing Groups 25

Using the Group Management pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Adding a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Creating a new group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Renaming a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Moving a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Deleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Contents

4 Supervisor’s Guide: Using Supervisor over the Web

Chapter 3 Managing Users 37

Using the User Management pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Understanding user profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Creating a new user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Adding to a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Editing user properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Changing a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Renaming a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Deleting a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Removing a user from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 4 Managing Multiple Users 57

Selecting users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Editing multiple user properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Adding multiple users to a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Removing multiple users from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Deleting multiple users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Using the search options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Contents

Index 69

Maximizing Your Information Resources

preface

6 Supervisor’s Guide: Using Supervisor over the Web

Overview

Information, services, and solutions

The Business Objects business intelligence solution is supported by thousands of pages of documentation, available from the products, on the Internet, on CD, and by extensive online help systems and multimedia.

Packed with in-depth technical information, business examples, and advice on troubleshooting and best practices, this comprehensive documentation set provides concrete solutions to your business problems.

Business Objects also offers a complete range of support and services to help maximize the return on your business intelligence investment. See in the following sections how Business Objects can help you plan for and successfull y meet your specific technical support, education, and consulting requirements.

Maximizing Your Information Resources

Information resources

Whatever your Business Objects profile, we can help you quickly access the documentation and other information you need.

Where do I start?

Below are a few suggested starting points; there is a summary of useful web addresses on page 10.

Documentation Roadm ap

! !

The Documentation Roadmap references all Business Objects guides and multimedia, and lets you see at a glance what information is available, from where, and in what format.

View or download the Business Objects Documentation Roadmap at

www.businessobjects.com/services/documentation.htm

Documentation from the products

! !

You can access electronic documentation at any time from the product you are using. Online help, multimedia, and guides in Adobe PDF format are available from the product Help menus.

Supervisor’s Guide: Using Supervisor over the Web 7

Documentation on the web

! !

The full electronic documentation set is available to customers with a valid maintenance agreement on the Online Customer Support (OCS) website at

www.businessobjects.com/services/support.htm

Buy printed documentation

! !

You can order printed documentation through your local sales office, or from the online Business Objects Documentation Supply Store at

www.businessobjects.com/services/documentation.htm

Search the Docume ntation CD

! !

Search across the entire documentation set on the Business Objects Documentation CD shipped with our products. This CD brings together the full set of documentation, plus tips, tricks, multimedia tutorials, and demo materials.

Order the Documentation CD online, from the Business Objects Documentation Supply Store, or from your local sales office.

Information resources

8 Supervisor’s Guide: Using Supervisor over the Web

Multimedia

! !

Are you new to Business Objects? Are you upgrading from a previous release or expanding, for example, from our desktop to our web solution? Try one of our multimedia quick tours or Getting Started tutorials. All are available via the Online Customer Support (OCS) website or on the Documentation CD.

How can I get the most recent documentation?

You can get our most up-to-date documentation via the web. Regularly check the sites listed below for the latest documentation, samples, and tips.

Tips & Tricks

! !

Open to everyone, this is a regularly updated source of creative solutions to any number of business questions. You can even contribute by sending us your own tips.

www.businessobjects.com/forms/tipsandtricks_login.asp

Product documentation

! !

We regularly update and expand our documentation and multimedia offerings. With a valid maintenance agreement, you can get the latest documentation – in seven languages – on the Online Customer Support (OCS) website.

Developer Suite Online

! !

Developer Suite Online provides documentation, samples, and tips to those customers with a valid maintenance agreement and a Developer Suite license via the Online Customer Support (OCS) website.

Send us your feedback

Do you have a suggestion on how we can improve our documentation? Is there something you particularly like or have found useful? Drop us a line, and we wil l do our best to ensure that your suggestion is included in the next release of our documentation: documentation@businessobjects.com

NOTE

If your issue concerns a Business Objects product and not the documentation, please contact our Customer Support experts. For information about Customer Support visit: www.businessobjects.com/services/support.htm

Maximizing Your Information Resources

Services

A global network of Business Objects technology experts provides customer support, education, and consulting to ensure maximum business intelligence benefit to your business.

How we can support you?

Business Objects offers customer support plans to best suit the size and requirements of your deployment. We operate three global customer support centers:

• Americas: San Jose, California and Atlanta, Georgia

• Europe: Maidenhead, United Kingdom

• Asia: Tokyo, Japan and Sydney, Australia

Online Customer Support

! !

Our Customer Support website is open to all direct customers with a current maintenance agreement, and provides the most up-to-date Business Objects product and technical information. You can log, update, and track cases from this site using the Business Objects Knowledge Base.

Having an issue with the product?

Have you exhausted the troubleshooting resources at your disposal and still not found a solution to a specific issue?

For support in deploying Business Objects products, contact Worldwide Customer Support at: www.businessobjects.com/services/support.htm

Supervisor’s Guide: Using Supervisor over the Web 9

Looking for the best deployment solution for your company?

Business Objects consultants can accompany you from the initial analysis stage to the delivery of your deployment project. Expertise is available in relational and multidimensional databases, in connectivities, database design tools, customized embedding technology, and more.

For more information, contact your local sales office, or contact us at:

www. businessobjects.com/services/consulting.htm

Looking for training options?

From traditional classroom learning to targeted e-learning seminars, we can offer a training package to suit your learning needs and preferred learning style. Find more information on the Business Objects Education website:

www.businessobjects.com/services/education.htm

Services

10 Supervisor’s Guide: Using Supervisor over the Web

Useful addresses at a glance

Address Content

Business Objects Documentation

www.businessobjects.com/services/ documentation.htm

Business Objects Documentation mailbox

documentation@businessobjects.com

Product documentation

www.businessobjects.com/services/ support.htm

Business Objects product information

Overview of Business Objects documentation. Links to Online Customer Support, Documentation Supply Store, Documentation Roadmap, Tips & Tricks, Documentation mailbox.

Feedback or questions about documentation.

The latest Business Objects product documentation, to download or view online.

Information about the full range of Business Objects products.

www.businessobjects.com

Developer Suite Online

www.techsupport.businessobjects.com

Knowledge Base (KB)

www.techsupport.businessobjects.com

Tips & Tricks

www.businessobjects.com/forms/ tipsandtricks_login.asp

Maximizing Your Information Resources

Available to customers with a valid maintenance agreement and a Developer Suite license via the Online Customer Support (OCS) website. Provides all the documentation, latest samples, kits and tips.

Technical articles, documents, case resolutions. Also, use the Knowledge Exchange to learn what

challenges other users – both customers and employees – face and what strategies they find to address complex issues. From the Knowledge Base, click the Knowledge Exchange link.

Practical business-focused examples.

Address Content

Online Customer Support

Supervisor’s Guide: Using Supervisor over the Web 11

www.techsupport.businessobjects.com

www.businessobjects.com/services

Business Objects Education Services

www.businessobjects.com/services/ education.htm

Business Objects Consulting Services

www.businessobjects.com/services/ consulting.htm

Starting point for answering questions, resolving issues.

Information about registering with Worldwide Customer Support.

The range of Business Objects training options and modules.

Information on how Business Objects can help maximize your business intelligence investment.

Useful addresses at a glance

12 Supervisor’s Guide: Using Supervisor over the Web

About this guide

This guide describes how to use Supervisor over the Web.

Audience

This guide is intended for administrators who manage user and group accounts.

Conventions used in this guide

The conventions used in this guide are described in the table below.

Convention Indicates

This font Code, SQL syntax, computer programs. For

Some code #

more code

$DIRECTORYPATHNAME The path to a directory in the Business Objects

example: @Select(Country\Country Id). This font is also used for all paths, directories, scripts, commands and files for UNIX.

Placed at the end of a line of code, the s ymbol (#) indicates that the next line should be entered continuously with no carriage return.

installation/configuration directory structure. For example:

• $INSTALLDIR refers to the Business Objects

installation directory.

• $LOCDATADIR refers to a subdirectory of the

BusinessObjects installation directory called locData.

Maximizing Your Information Resources

Getting Started

chapter

14 Supervisor’s Guide: Using Supervisor over the Web

Overview

This chapter contains the following sections:

• What is Supervisor over the Web?

• Installing and configuring Supervisor over the Web

• Running Supervisor over the Web

• Logging out of Supervisor over the Web

• Using the online help

Getting Started

Supervisor’s Guide: Using Supervisor over the Web 15

What is Supervisor over the Web?

Supervisor over the Web allows you to manage users and groups via a web browser. You create a Business Objects repository using Supervisor. Then you use either Supervisor or Supervisor over the Web to define users and user groups, assign profiles to users, and edit their properties in the security domain.

Supervisor over the Web runs on 3-tier architecture in a JSP environment. It requires an application server and a Business Objects server with a connection to the relational database that hosts the repository. Supervisor over the Web relies on the Administration Server module that keeps a cache of the security domain.

NOTE

More than one supervisor working on the same repository resources at the same time from different desks can interfere with one another’s work without this being immediately noticeable. Coordinate your work with other Business Objects supervisors so that you do not work on the same resources at the same time.

What can you do with Supervisor over the Web?

Supervisor over the Web offers the following abilities:

• managing groups

You can create, move, delete, and rename groups

• managing users

You can create, rename, and delete users, assign and remove them from groups, change passwords, and edit user properties

• managing many users at the same time

You can edit user properties, add users, remove, and delete multiple users in groups.

All changes performed in the Supervisor over the Web are immediately taken into account in the repository and in the Administration Server cache.

What is Supervisor over the Web?

16 Supervisor’s Guide: Using Supervisor over the Web

What you cannot do with Supervisor over the Web

You cannot do the following with Supervisor over the Web:

• create repositories

• manage resources, categories, Broadcast Agents, and security commands

• perform scan, compact, and repair operations

• import or export users or groups

You must use Supervisor to perform these operations.

Who can use Supervisor over the Web?

Any user authorized to access Supervisor can access Supervisor over the Web. This includes users with the following profiles:

• General supervisor

• Supervisor

• Supervisor-designer

• Versatile with supervisor rights

Security commands for Supervisor over the Web

Security commands control the actions performed using Supervisor and Supervisor over the Web. A general supervisor can allow supervisors to perform some tasks but not others, for example, a supervisor that can create users but not delete them.

You need to use Supervisor to manage security command settings, as they are not available via Supervisor over the Web.

To use Supervisor over the Web, users must have certain Supervisor security commands enabled. These commands are described below.

Getting Started

Security command family: configuration

! !

I want the supervisor to... I enable Security Command...

Change a existing user’s profile or assigning the profile of a new user

Change Profile

Supervisor’s Guide: Using Supervisor over the Web 17

Security command family: tools

! !

I want the supervisor to... I enable Security Command...

Change his or her own password, and those

Change Password

of the users managed

Security command family: user and group

! !

I want the supervisor to... I enable Security Command(s)...

Add an instance of a user to a group Add to Group Create a new group Create Group Create a new user Create User Delete a group Delete Group Delete a user Delete User Disable or enable a user Disable/Enable User Edit the properties of a user or group Edit User/Group Properties Remove user instances from groups Remove User from Group Rename a user or group Rename User/Group Move a group Add to Group and Remove User from

Group

NOTE

These security commands are enabled for general supervisors by default.

For more information about security commands, refer to the

What is Supervisor over the Web?

Supervisor’s Guide.

18 Supervisor’s Guide: Using Supervisor over the Web

Installing and configuring Supervisor over the Web

You need to have a licence for Supervisor to be able to install and run Supervisor over the Web.

Supervisor over the Web is supported in a JSP environment and requires an application server and a Business Objects server.

NOTE

You should have the following guides close by for reference:

Installation and Configuration for UNIX

•

Installation and Configuration for Windows

• Supervisor’s Guide

• the installation and configuration documentation for the application server

• the readme for Business Objects product suite

• for deployment information, see, depending on your platform,

Business Objects Deployment under UNIX Objects Deployment under Windows.

Setting Up Your

or Setting Up Your 3-tier Business

Getting Started

To install and configure the Supervisor over the Web files you need to com plete the following steps:

1. Install the application and web servers.

You can find an up-to-date list of the application and web server versions supported by Business Objects in the Products Availability Report (PAR) at

www.techsupport.businessobjects.com. To install the servers refer to the

installation documentation that accompanies them.

2. Install Supervisor over the Web with the Business Objects product suite.

Refer to the

Configuration Guide f or Windo ws, depending on your platform, for instructions.

3. Using Supervisor, create the Business Objects repository, if this has not

already been done. You must use Supervisor because you cannot create a repository using

Supervisor over the Web.

Installation and Confi guration G uide for UNIX or the Installation and

Supervisor’s Guide: Using Supervisor over the Web 19

4. Configure the appl ication and web servers for Supervisor over the Web using

the Configuration Tool.

5. Set the virtual directory that allows you to access Supervisor over the Web

through a browser. For example, if you keep the default virtual directory proposed by the

Configuration Tool (wsupervisor), you'll access the Supervisor over the Web through the URL:

http://<hostname>:<portnumber>/wsupervisor

or https://<hostname>:<portnumber>/wsupervisor (only if you use

an SSL web server) When configuration is complete, this link provides access to Supervisor over

the Web. For complete configuration instructions, see the

Guide for UNIX or the Installation and Configuration Guide for Windows,

Installation and Configuration

depending on your platform.

Installing and configuring Supervisor over the Web

20 Supervisor’s Guide: Using Supervisor over the Web

Running Supervisor over the Web

Once you have installed and configured Supervisor over the Web, you need to do the following to access Supervisor over the Web

1. Start the application and web servers.

For information on configuring and starting the application server, see the

Installation and Configuration Guide for UNIX or the Installation and Configuration Guide for Windows, depending on your platform.

2. Start the Business Objects server.

3. If this is the first time you are running Supervisor over the Web, use the

Business Objects Administration Console to enable t he following modu les in your cluster:

- Administration Server

- Login Server

4. In a browser, go to the Supervisor over the Web virtual directory created using

the Configuration Tool. It should have the following format:

http://<hostname>:<portnumber>/wsupervisor

The login page for Supervisor over the Web appears.

Getting Started

Supervisor’s Guide: Using Supervisor over the Web 21

5. Click Log In.

6. Enter your user name and password.

If you have the supervisor profile, only the groups to which you belong as a supervisor, and their subgroups, appear in the subgroup tree. General supervisors belong to the repository root group and can therefore see all groups and users.

NOTE

If your login fails, remember that:

• If the Change password at first login option is activated in your user

properties, you need to go first to another tool, for example BusinessObjects or Supervisor, to change your password.

• If a timestamp is applied to you or your group, you cannot log in to Supervisor

over the Web outside the timestamp period(s).

• If the amount of your incorrect password entries exceeds the maximum tries

authorized, your password is disabled. You need to contact another general supervisor to get your password enabled.

For information on starting the Business Objects server or enabling modu les, refer

System Administ r ator’s Guide for UNIX or System Administrat or’s Guide for

to the

Windows, depending on your platform.

Running Supervisor over the Web

22 Supervisor’s Guide: Using Supervisor over the Web

Logging out of Supervisor over the Web

When you have finished using Supervisor over the Web, log out of the product instead of just closing your browser. This enables the Login Server to be refreshed with the changes that you performed.

You log out of Supervisor over the Web by clicking the Logout button in the Supervisor over the Web toolbar.

If you leave Supervisor over the Web inactive longer than the maximum time period defined by the Administration Server’s Client Session Timeout parameter, your session is closed automatically, and you must log in again. This parameter can only be modified in the Administrative Console.

To log out:

1. Click Logout in the Supervisor over the Web toolbar.

A confirmation window appears.

Getting Started

2. Click Logout.

The Login page appears. You have logged out. If you decide not to log out, click Cancel.

+ 50 hidden pages