Microsoft Office Home Business 2010 User Guide

PUBLISHED BY
Microsoft Press
A Division of Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052-6399

Copyright © 2010 by Microsoft Corporation
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means

without the written permission of the publisher.
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herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo,
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be held liable for any damages caused or alleged to be caused either directly or indirectly by this book.

Acquisitions Editors: Juliana Aldous Atkinson and Rosemary Caperton
Developmental Editor: Sandra Haynes
Project Editor: Lynn Finnel
Editorial Production: Waypoint Press, www.waypointpress.com

Table of Contents

Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Part I Envision the Possibilities

1 Welcome to Office 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Features that Fit Your Work Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Changes in Office 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Let Your Ideas Soar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Collaborate Easily and Naturally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Work Anywhere—and Everywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Exploring the Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

A Quick Look at the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Contextual Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

New Backstage View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Managing Files in Backstage View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Streamlined Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Languages and Accessibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Coming Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

2 Express Yourself Effectively and Efficiently. . . . . . . . . . . . . . . . . . 13

Understanding Your Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

How Visuals Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Adding Text Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adding Artistry to Your Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Correcting and Recoloring Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Working Font Magic in Word 2010 and Publisher 2010 . . . . . . . . . . . . . . . . . . . 21

Creating Data Visualizations in Excel 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Editing Video in PowerPoint 2010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Communicating Visually in Access 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Enhancing and Streamlining Communications in Outlook 2010 . . . . . . . . . . . . 26

Coming Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

iii

iv Table of Contents

3 Collaborate in the Office and Around the World. . . . . . . . . . . . . 29

It’s All About the Teamwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

What Teams Look Like Today. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Team Tasks and Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Benefits of Office 2010 Collaboration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Stay in Touch with Your Team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Share Files in the Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Share Files and Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Co-Author Files Across Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Connect via Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using Office Web Apps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Sharing on the Road with Office Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Coming Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Part II Hit the Ground Running

4 Create and Share Compelling Documents with Word 2010. . . . 41

Start Out with Word 2010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Get Familiar with the Word Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Find What You Need Easily with the Navigation Pane . . . . . . . . . . . . . . . 43

Print and Preview in a Single View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Format Your Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Apply Text-Formatting Effects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Preserve Your Format Using Paste with Live Preview . . . . . . . . . . . . . . . . 48

Illustrate Your Ideas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Apply Artistic Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Insert Screen Shots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Improve Your Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Catch More Than Typos with a Contextual Spell Check . . . . . . . . . . . . . . 52

Use Language Tools, and Translate on the Fly . . . . . . . . . . . . . . . . . . . . . . 53

Co-Author and Share Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Working with Shared Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Access Your Documents Anywhere. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Use Word Web 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Check Your Document with Word Mobile 2010. . . . . . . . . . . . . . . . . . . . . 60

Table of Contents v

5 Create Smart Data Insights with Excel 2010 . . . . . . . . . . . . . . . . . 61

Start Out with Excel 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Summarize Your Data Easily . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Illustrate Information Effectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Call Attention to Your Data with Icon Sets . . . . . . . . . . . . . . . . . . . . . . . . . 66

Data Bar Improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

New SmartArt Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Use Slicers to Show Data Your Way. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Work Anywhere with Excel 2010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Excel 2010 Web App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

6 Manage Rich Communications with Outlook 2010 . . . . . . . . . . . 75

Starting Out with Outlook 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Using the Outlook 2010 Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Setting Preferences with Backstage View . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Managing Your Conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Cleaning Up Your Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Streamlining E-mail Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Working with Presence and Social Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Coordinating Calendars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Viewing Group Schedules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Create a Calendar Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Improving the Look of Your Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Keeping in Touch with Outlook Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

7 Produce Dynamic Presentations with PowerPoint 2010 . . . . . . . 89

Starting Out with PowerPoint 2010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Editing and Formatting Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Creating and Working with Animations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Enhancing Your Presentation with Transitions and Themes . . . . . . . . . . . . . . . . 95

Adding Sections to Your Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Managing and Sharing Your Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Merging Presentations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Broadcasting Your Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Printing Presentation Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

vi Table of Contents

Save Your Presentation as a Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Work with the PowerPoint 2010 Web App . . . . . . . . . . . . . . . . . . . . . . . . 103

Using PowerPoint Mobile 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

8 Organize, Store, and Share Ideas with OneNote 2010 . . . . . . . 105

Starting Out with OneNote 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Capturing Notes Easily . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Using OneNote as You Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Create Notes Anywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Working with Linked Notes and Task Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Finding Just the Notes You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Sharing Ideas Effectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Creating a Shared Notebook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Finding Entries by Author. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Working with Page Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Accessing Your Notes Anywhere. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

9 Collaborate Effectively with SharePoint Workspace 2010 . . . . 117

What Can You Do with SharePoint Workspace 2010? . . . . . . . . . . . . . . . . . . . . 118

Starting Out with SharePoint Workspace 2010. . . . . . . . . . . . . . . . . . . . . . . . . . 119

What About Groove?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Setting Workspace Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Accessing Your Files Seamlessly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Simplified Searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Checking Files In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Connecting with Your Team Instantly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

SharePoint with InfoPath and SharePoint Business Connectivity Services. . . 128

Using SharePoint Workspace on the Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

10 Create Effective Marketing Materials with Publisher 2010. . . . 129

Starting Out with Publisher 2010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Collapse and Expand Page Navigation Panel . . . . . . . . . . . . . . . . . . . . . .130

Use the Mini Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Creating and Using Templates and Building Blocks . . . . . . . . . . . . . . . . . . . . . . 131

Table of Contents vii

Creating Precise Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Enhancing Typography with OpenType Features . . . . . . . . . . . . . . . . . . . . . . . . 135

Working with the Improved Color Palette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Previewing and Printing Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Preparing for Commercial Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Sharing Publisher Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

11 Make Sense of Your Data with Access 2010 . . . . . . . . . . . . . . . . 141

Starting Out with Access 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Using Application Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Applying Office Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Adding New Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Adding Quick Start Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Inserting Calculated Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148

Showing Data Bars and Conditional Formatting . . . . . . . . . . . . . . . . . . . . . . . . 149

Creating Navigation Forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Designing Access 2010 Macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

Working with Access 2010 and the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Adding Web Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Using Access 2010 with SharePoint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Part III Next Steps with Office 2010

12 Putting It All Together . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Using Excel 2010 Data with Word 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Sharing SmartArt Among Office 2010 Applications . . . . . . . . . . . . . . . . . . . . . 159

Dragging Word 2010 Content to PowerPoint 2010 . . . . . . . . . . . . . . . . . . . . . . 160

Mail Merging Word 2010 Documents in Outlook 2010 . . . . . . . . . . . . . . . . . . 161

Sharing Access 2010 Data with Other Applications . . . . . . . . . . . . . . . . . . . . . 162

Scheduling a Meeting from a Shared Document . . . . . . . . . . . . . . . . . . . . . . . . 163

13 Security in Office 2010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Understanding Security in Office 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Opening Files Safely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

Working with Protected View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168

viii Table of Contents

Password Protecting a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Limiting File Changes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Setting Role-Based Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Recovering Unsaved Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Working with the Trust Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

14 Training Made Easy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Getting Help in Office 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Finding What You Need on Office Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180

Take Your Learning to the Next Level with Microsoft eLearning . . . . . . . . . . . 182

Continue Learning with Microsoft Press Books . . . . . . . . . . . . . . . . . . . . . . . . .183

Acknowledgments

Writing a book is a fun and typically fast-paced process that involves the talents of many
individuals, and some projects involve more team members than others. First Look Microsoft
Office 2010 was a particularly exciting and challenging project because it involved working
with Office 2010 in its various stages of development—which is like writing about a moving
target—and coordinating ongoing feedback from the people on the front lines: Office 2010
product managers, reviewers, and content providers.

Thanks very much to everyone who has helped out along the way. Specifically a big Thanks
to Lynn Finnel, a great project manager and friend; Rosemary Caperton, an excellent project
editor with a green heart; Juliana Aldous, who provided help with hurdles and roadblocks;
Joanna Yuan and her crew (Stephanie Krieger and Beth Melton) who gave feedback and pro­gram assistance; and Steve Sagman of Waypoint Press and editor Roger LeBlanc for the great
copy editing and fine layout of the book you are now viewing. And thanks, always, to my
agent, Claudette Moore, for doing everything she does so naturally and well in making these
projects possible.

ix

Introduction

In this chapter:

n

The Road to Office 2010

n

Who Uses Office 2010?

n

What’s in Office 2010?

n

Office 2010 System Requirements

n

What You’ll Find in First Look: Microsoft Office 2010

You’ve probably noticed that part of living and working in the world today requires that you
do many things at once. For many of us, managing multiple tasks is our normal work mode.
You prepare a new presentation for a client while you’re working collaboratively with your
team, corresponding with people through e-mail, and inserting Microsoft Office Excel data—
which might be changing moment to moment—into the slides you create.

And if you’re like many people, you’re multitasking when out of the office, too. You check
e-mail while you wait in line for your morning coffee, or you make a quick edit to finalize a
report when you’re waiting for your luggage at the airport, Or perhaps you set up a group
meeting with teammates on three continents and trade documents just moments before it
starts so that you’re all looking at the same plan.

Welcome to Office 2010. Whether you work primarily in the office or on the go, you’ll find
smart tools in this release that enable you to get your work done easier, faster, and more
professionally than ever. All the freedom to multitask built into Office 2010 has an upside you
might not expect: being able to work anywhere, anytime means more flexibility, which trans­lates to higher efficiency and effectiveness. And when your work is done quickly and well,
you have more time left over for the people, places, and possibilities that intrigue you.

The Road to Office 2010

Did you know that Microsoft Office celebrated its twenty-fifth birthday in 2009? Throughout
the last two and a half decades, Office has grown and improved dramatically—partially
thanks to developments in technology, but primarily thanks to you.

It’s no secret that Microsoft places great importance on customer feedback. Users all over the
world continually provide comments and suggestions through various channels. Microsoft
gathers information through extensive beta programs, market research, the help systems,
and discussion forums. Focus groups galore provide veritable mountains of data for re­searchers, program developers, and communications people to sift through. All this feedback

xi

xii Introduction

comes together to provide current, relevant pictures that show which features you want and
need most in the programs you use every day. No matter where you fit on the scale ranging
from new user to power user, the new features in Office 2010 give you the option of becom­ing more productive, more collaborative, and more mobile as you work.

We live in interesting times. There’s a major shift occurring in the way technology weaves
through all aspects of our lives. Limitations that seemed all but insurmountable a few years
ago—such as having your team divided among three different continents or needing to
access your data immediately when you’re away from your desk—are now gone for good.

Office 2010 makes it possible to work virtually anywhere—on the desktop, on the train, in
the carpool line, in the coffee shop—with almost anyone, on any continent. And no longer
are you tied to your desktop PC—now you can work on the go using Web-based and mobile
versions of your favorite Office applications.

The tools you use in Office 2010 on a daily basis are no longer just designed for creating
documents or spreadsheets—although the programs do help you accomplish those common
tasks, and with style. The Office 2010 applications also deliver features you’ve been asking
for—professional formats that are a breeze to apply, easy exchange of data among applica­tions, and streamlined techniques that enable you to get more out of the time you invest in
the documents and presentations you create.

Worldwide, Office users demonstrate that they want reliable, easy-to-use applications that
enable them to produce professional results, work collaboratively in both local and global
teams, and work anywhere from flexible locations limited only by Web access or phone
reach. These three ideas—express yourself, collaborate, and work anywhere—are the key
visions behind the changes in Office 2010.

Fast, professional, collaborative, flexible. You’re going to love this new release!

Who Uses Office 2010?

One fascinating result that emerges from Microsoft research is the picture of Office 2010
users. Think of one of those amazing mosaic portraits, which—when you look closely—you
see is actually made up of thousands of tiny, individual photos. Office 2010 users represent
an amazing, diverse, multitalented global group that uses Office to accomplish just about
every possible productivity task you can imagine. Their needs and interests vary greatly,
and their use of the different Office applications runs the gamut from the very simple to the
incredibly complex.

Introduction xiii

Note The dramatic redesign of the Office interface, introduced in Office 2007, was due in

part to a desire to help Office users discover a wider range of tools in their favorite programs.
Customer research had shown that most users worked with specific tools in the applications they
were familiar with, but a larger percentage of users weren’t getting the full benefit from the
programs they might have if they had been aware of the wider range of features and possibili­ties. Data is showing that the redesign of Office really did reach this goal—Word 2007 and Excel
2007 users are now using four times as many features as they used in previous versions, and for
PowerPoint, the increase in feature use is a factor of five.

Today’s Office 2010 users often move back and forth among applications, depending on the
tasks they’re engaged in at any given time. Here are some typical scenarios:

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Meredith is a customer service representative in a large company. Her job includes

fast-paced communications: she receives and sends e-mail messages to dozens of cus­tomers, prepares and sends proposals, updates Web information, and tracks campaign
results in the customer services database. Occasionally, Meredith gets to lead brain­storming sessions for new campaigns (she loves that) and compiles the notes for the
team. Printouts of colorful SmartArt diagrams she created in Word and PowerPoint—as
well as her favorite “The Far Side” cartoon—are hanging on her cubicle walls. Her daily
tasks require a whole palette of applications: Outlook, Word, PowerPoint, Publisher,
OneNote, and occasionally, Access.

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Ian is a mid-level manager in the communications department of the same company.

As team leader, he is in charge of planning, budgeting, and managing all reports and
support materials that are developed to support the company’s product line. He uses
Outlook for scheduling and task management, and works with Word, Access, and Excel
for reviewing and working with important data. Ian’s team also prepares company
reports and public relations materials using Word and Publisher.

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Dominik is marketing coordinator—she is responsible for messaging campaigns,

running budgets, hiring contractors, working with the board, maintaining a data­base, conducting webinars, providing online training, and more. She uses Word, Excel,
PowerPoint, Outlook, Publisher, and Access, and she needs to be available for decisions
and updates continually. Because she manages a department of five, she uses Microsoft
SharePoint 2010 to keep the team organized and working efficiently.

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Kamil is an Office power user who has a long commute to and from his Washington

office each day. He has reduced the impact of his travel time by telecommuting two
days a week, but he also wants to be able to get a start on work—or wrap things up for
the day—when he’s on the train. Whether he’s working from home or he’s in the office,
he uses Outlook, Excel, Word, and SharePoint to run his department, keep the team on
track, host meetings, review and sign off on documents, and make the calls that impact
the bottom line in his department.

xiv Introduction

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Todd is the IT manager for the business. He is in charge of upgrading, deploying, and

training staff on Office 2010. He also secures and backs up all files, writes custom utili­ties for the Web portal, and works in customer and staff support. He is a programmer
and power user of all Office applications, but he has a small staff, so he needs to be
able to offer training and support in a cost-effective and productive way.

Office 2010 includes a range of features that will support the daily activities of each of these
users. The consistent look and feel of the Ribbon helps ensure that users are comfortable and
confident working with any of the Office applications. Changes in each of the applications
make it easier to produce and share professional results in a variety of ways. And not only do
the Office applications work together smoothly as an integrated system, they provide easy
collaboration, anywhere access, and all the productivity tools users need as their work tasks
change and grow.

What’s in Microsoft Office 2010?

Similar to earlier releases, Microsoft Office 2010 is available in several versions, each designed
with a specific group of users in mind, and each accessible via PC, browser, or phone. Here’s
what you’ll find in each version of Microsoft Office 2010:

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Office Professional Plus 2010 is for the high-end user who collaborates with

others, manages data, and needs flexibility, mobility, and coauthoring capabilities. This
edition includes Word 2010, Excel 2010, PowerPoint 2010, OneNote 2010, Outlook
2010, Publisher 2010, Access 2010, SharePoint Workspace 2010, InfoPath 2010, and
Communicator 2010.

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Office Professional 2010 is designed for the business user who needs all the power

of the traditional applications as well as access to data management tools. This ver­sion includes Word 2010, Excel 2010, PowerPoint 2010, OneNote 2010, Outlook 2010,
Publisher 2010, and Access 2010.

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Office Standard 2010 removes Access 2010 from the mix. It offers users who work

with documents, worksheets, marketing materials, presentations, notebooks, and—of
course—e-mail and schedules just what they need: Word 2010, Excel 2010, PowerPoint
2010, OneNote 2010, Outlook 2010, and Publisher 2010.

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Office Home and Business 2010 streamlines the suite to the basic applications used

by small business and home users: Word 2010, Excel 2010, PowerPoint 2010, OneNote
2010, and Outlook 2010.

Introduction xv

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Office Home and Student 2010 is geared toward student and home users, offer-

ing the traditional applications for creating documents, worksheets, presentations, and
workbooks: Word 2010, Excel 2010, PowerPoint 2010, and OneNote 2010.

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Office Professional Academic 2010 is designed for faculty members who

need access to all the core applications—Word 2010, Excel 2010, Outlook 2010,
PowerPoint 2010—as well as OneNote 2010, Access 2010, and Publisher 2010.

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Office Starter 2010 is for the beginning user who wants to work with only

Word 2010 and Excel 2010.

Office 2010 System Requirements

In keeping with green efforts to maximize efficiency on systems users already have, Office
2010 was designed for any system capable of running Office 2007. Here are the suggested
system requirements for Office 2010:

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Computer and processor: 500-MHz processor or higher.

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Memory: 256 MB (megabytes) of RAM or more.

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Hard disk space: 2 GB (gigabytes)*.

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Drive: CD-ROM or DVD drive.

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Display: 1024 by 768 or higher resolution monitor.

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Operating system: Windows XP SP3 (32-bit), Windows Vista SP1 (32-bit or 64-bit),

Windows 7 (32-bit or 64-bit), Windows Server 2003 R2 with SP2 (32-bit or 64-bit),
or Windows Server 2008 with SP1 (32-bit or 64-bit). Terminal Server and Windows on
Windows (WOW) are also supported. **

* Part of the used hard disk space can be released after installation is complete.

** WOW allows users to install 32-bit Office 2010 on 64-bit systems.

What You’ll Find in First Look: Microsoft Office 2010

I hope First Look: Microsoft Office 2010 inspires you and gives you a good sense of the
exciting features coming in the release of Office 2010. This book was written while the
software was in development, so you may find some variance in screen illustrations and
procedures, but the overall story is the same: The key to the new features is freedom and
flexibility—you’ll be able to see how to get more from your applications no matter how—or
where—you choose to use them. Office 2010 is designed to help you express your ideas

xvi Introduction

clearly and creatively, work seamlessly with a group to get things done efficiently and on
time, and access and work with your files virtually anywhere with a similar look and feel
whether you’re using your PC, browser, or phone. To showcase these key points, First Look:
Microsoft Office 2010 follows this organization:

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Part I, “Envision the Possibilities,” introduces you to the changes in Office 2010 and

shows you how you can make the most of the new features to fit the way you work
today. Chapter 1, “Welcome to Office 2010,” gives you a play-by-play introduction to
new features; Chapter 2, “Express Yourself Effectively and Efficiently,” details the great
feature enhancements and visual effects throughout the applications; and Chapter 3,
“Work Anywhere with Office 2010,” explores the flexibility factor by presenting a set
of scenarios that enable users to complete their work no matter where their path takes
them.

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Part II, “Hit the Ground Running,” focuses on each of the Office 2010 applications in

turn, spotlighting the key new features and showing how they relate to the whole.
These chapters provide a how-to guide for many of the top features you’re likely to
use right off the bat, and they offer inspiring ideas on how to get the most from your
favorite applications.

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Part III, “Next Steps with Office 2010,” zooms up to the big picture and provides

examples to help you think through interoperability. How often do you use the vari­ous Office applications together? Customer research shows that people often don’t
realize how well the applications work together as a complete system—which means
they might be laboring over items they could easily incorporate from somewhere else.
This part of the book provides examples for integrating the applications and explores
Office 2010 security and training opportunities, as well.

So if you’re ready, let’s take a closer look at the ways Office 2010 can help you express
your ideas, whether you work on your own or as a part of a team, and share your work
with the world.

First Look: Microsoft Office 2010

Part I

Envision the Possibilities

Office 2010 ushers in a new era in productivity software by making the reliable tools
you’ve come to expect from Microsoft easier to use and more powerful than ever. In this
part of the book, you’ll get the big picture view of how Office 2010 improves the way you
work every day.

This part of First Look: Microsoft Office 2010 includes the following chapters:

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Chapter 1: Welcome to Office 2010

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Chapter 2: Express Yourself Effectively and Efficiently

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Chapter 3: Collaborate in the Office and Around the World

1

Chapter 1

Welcome to Office 2010

In this chapter:

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Features that Fit Your Work Style

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Changes in Office 2010

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Exploring the Ribbon

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New Backstage View

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Languages and Accessibility

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Coming Next

This is an exciting time to be working with technology. Changes are occurring with what feels
like ever-increasing speed. The world is growing continually smaller, and far-away places are
more and more within our reach. Today our coworkers are almost as likely to be working on
a different continent as they are to be down the hall. Opportunities are possible now that we
couldn’t envision a few years back—more of us are telecommuting, training by webinar, and
planning projects virtually, all of which is accomplished through Web and phone access to
the tools that make it all possible.

Office 2010 was designed with evolving workplace trends in mind. With Office 2010, you
can use familiar, reliable Office applications to work more efficiently, produce better-than­ever results, collaborate in real time with peers in your office or around the world, and con­tinue your work from any point on the globe with Web or phone access. And even though
these are big changes, they fit easily into what you’re already doing. The tools you need to
implement these changes in your work efforts don’t have a steep learning curve. By add­ing to the functionality of your favorite features (Print, Paste, and Picture Effects, to name a
few examples), Office 2010 helps you get more done with less effort. And the collaboration
and anywhere access features make working with anyone, anytime, a natural and intuitive
process.

Features that Fit Your Work Style

For many of us, our long workdays of focusing on single projects have evolved into days with
smaller blocks of time dedicated to one of many things we have going on. We are getting
more done than ever—and Office 2010 can help you better enjoy the process.

3

4 Part I Envision the Possibilities

What’s exciting about Office 2010 is that it’s more than a set of powerful tools that help you
meet and manage the demands of your fast-paced workday. For example, if you do most of
your work at your desk, crunching numbers, answering e-mail, and preparing reports, Office
2010 helps you work faster, manage huge worksheets, design effective documents easily, and
present your work in new, visual, and flexible ways that help your diverse audience under­stand your ideas.

If you work primarily in a team, you’ll find that Office 2010 makes collaboration easy with
features that enable you to share files, co-author documents, and even contact teammates in
real time.

If you work predominantly on the road—and frequently need to get updates on projects,
add items to the calendar, or approve new documents and strategies—Office 2010 gives you
the flexibility to use the Office applications you know and love regardless of whether you’re
logging in from your PC, your browser, or your phone.

In Part II, “Hit the Ground Running,” you get a closer look at the new features in each of your
favorite Office 2010 applications.

Office 2010 at a Glance

With Office 2010, you can

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Increase your productivity with more effective, reliable tools

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Express your ideas creatively and effectively, for multiple audiences

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Produce and share professional results easier and faster

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Communicate—and manage communications—easily whether you work

independently, collaboratively, or remotely

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Gain more freedom and flexibility to work anywhere, with anyone

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Enjoy the consistent and high-quality Office experience from your PC,

browser, or phone

Changes in Office 2010

This section presents a look at the key ideas behind the development of the features you will
find in Office 2010. Working independently or in a group, at your PC or on the road, you’ll
find new tools and techniques that help you create great-looking documents, worksheets,
presentations, and more, and enable you to share your work easily with others.

Chapter 1 Welcome to Office 2010 5

Tip One significant change that has a large impact on processing speed and power is that

Office 2010 is now available in a 64-bit version. This expanded capacity really shines in Excel,
where enormous spreadsheets require that kind of processing power.

Let Your Ideas Soar

Office 2010 shows that powerful programs don’t have to be difficult to use. Program design­ers know that users today need a great variety of powerful, flexible tools, and that it’s impor­tant that those tools and features be easy to find and use. For this reason, you’ll find quick
access to style galleries, themes, and more that help you select professional designs, choose
from color schemes that work, and create a professional look whether you’re creating docu­ments, worksheets, presentations, notebooks, or database tables.

To help you take your ideas to the next level, Office 2010 offers artistic effects and picture
editing, video editing in PowerPoint, new data visualizations (including sparklines and slicers)
in Excel, and the ability to manipulate fonts professionally in Word. And this is just the begin­ning—there’s much more, as you’ll see in the chapters in Part II, “Hit the Ground Running.”

And not only will your output be better, but the whole document creation process is easier,
thanks to enhanced search features, simplified navigation, the contextual spell checker,
translation tools, and more.

Collaborate Easily and Naturally

Unless you’ve been living off the grid for the last couple of years, you’ve probably noticed
that the world has gotten substantially smaller, thanks to the continuing expansion of Web
technologies. Blogs, social media, and new online publishing alternatives have steeped most
of us in a culture that is always on, always connected, and always talking.

An increasing number of people are now working in teams, and those teams might be spread
throughout the office or located around the world. A writer in Omaha could be working with
a software developer in India who might have been hired by an administrator in Scotland.
This geographical diversity within a project team is no longer an unusual occurrence—an
increasing number of Office 2010 users need to collaborate with peers and clients all over the
globe.

Office 2010 includes powerful tools to facilitate easy and successful team collaboration
and management. Co-authoring features in Word 2010, Excel 2010, PowerPoint 2010,
and OneNote 2010 enable you to work with a variety of teammates on a single project in
real time. And, when you use these features, your changes are automatically tracked and
coordinated.

6 Part I Envision the Possibilities

Microsoft SharePoint Workspace 2010, included with Microsoft Office Professional Plus,
enables users to move files online and offline easily. Team leaders and members use
SharePoint Workspace to create and update the team calendar, conduct project manage­ment, assign tasks, create document libraries, and more. Team members can collaborate in
real time, and their documents show who is working on what so that duplication of effort
or trading outdated versions of files is no longer a problem when several users work on the
same document.

Presence information is available with Office Communicator throughout Office 2010,
enabling you to see which of your teammates are online and communicate instantly—via
instant messaging, e-mail, or phone—to clarify questions on the project. You don’t have to
leave the application you are working in to ask questions you need answered right away.

Work Anywhere—and Everywhere

Laptop, notebook, desktop, kiosk—any place that gives you an on-ramp to the Internet is
a potential workplace in Office 2010. Office 2010 Web Apps let you work with the famil­iar Office 2010 interface and work with your Word 2010, Excel 2010, PowerPoint 2010, and
OneNote 2010 files. You can share files with other users by using Windows Live or SharePoint
Workspace 2010 and then open and work with the files on your PC when you get back to the
office.

If you are a gadget lover, you might already have a smartphone with all the bells and whis­tles you can get. Office Mobile 2010 gives you another way to work on the go, using your
Windows Mobile smartphone. You can write up an idea before breakfast, create a new docu­ment, and share it with the team—all before you get into work in the morning. Later, on the
way to meet a vendor, you can add a few more details, insert a picture, and send the file for
review—all from your phone.

Office Mobile works with Word, Excel, Outlook, PowerPoint, and SharePoint Workspace. The
application windows have been customized to fit the small phone screen and browser so that
you can find what you need easily and enjoy the familiarity of the Office 2010 interface.

This flexibility in Office 2010 gives you the freedom to follow through on your creative ideas
in real time—whenever and wherever they occur.

Chapter 1 Welcome to Office 2010 7

Exploring the Ribbon

At the top of the interface in all Office 2010 applications, the Ribbon brings you all the tools
you need—and only the tools you need—to complete specific tasks in the various Office
2010 applications. The Ribbon includes tabs that reflect the various tasks you perform within
each of the applications, and each tab contains tool groups offering the tools you need as
you work with the files you create, Every application has the same look and feel, which en­ables you to learn the Ribbon once in your favorite or most often used Office program and
then easily find your way around any other Office program. The Ribbon was introduced in
Office 2007 and has been improved in Office 2010 to include some new tools and provide
more flexibility. You can use the Minimize The Ribbon button to hide the Ribbon so that you
have more room to work on-screen, and you can customize the Ribbon to create your own
tabs and tool groups specific to your needs.

The simple design of the Ribbon enables you to find the tools you need in the tab that re­flects the task you want to perform. When you want to add a picture to your annual report,
for example, you look in the Insert tab and find Picture in the Illustrations group. Figure 1-1
introduces you to the Ribbon in Word 2010 and Excel 2010.

Microsoft Office Button

Quick Access toolbar

Tabs

Groups

Dialog box launcher

FIGURE 1-1 Exploring the Office 2010 Ribbon.

8 Part I Envision the Possibilities

A Quick Look at the Ribbon

The Ribbon simplifies the way you find and work with tools and options in Office. With a
simple, easy-to-understand layout for your commands, the Ribbon helps you find the tools
you need:

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Ribbon Tabs Each tab provides a set of tools related to an overall task you are likely

to be performing in a specific application. In Figure 1-1, the Word 2010 tabs are File,
Home, Insert, Page Layout, References, Mailings, Review, and View; the Excel tabs are
File, Insert, Page Layout, Formulas, Data, Review, and View. The File tab takes you to
Microsoft Office Backstage view, which gives you a central place to work with the files
you create in Office 2010 applications.

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Ribbon Groups Within each tab are groups that help organize common commands to

help you quickly find what you need for a specific task. For example, on the Insert tab
in Word 2010, you’ll find Picture, Clip Art, Shapes, SmartArt, Chart, and Screenshot in
the Illustrations group.

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Galleries A down-arrow appears to the right of some options in groups. Clicking the

down-arrow display a gallery of options you can select or a list of additional choices.
(See Figure 1-2.)

FIGURE 1-2 Galleries display visual examples of options.

Chapter 1 Welcome to Office 2010 9

Contextual Tabs

In addition to the tabs, groups, and tools shown in the Ribbon during normal use, contextual
tabs appear when you perform specific actions in a file. The fact that they appear only when
you need them is part of the beauty of the Office 2010 interface—this keeps the number
of commands on-screen at any one time at a minimum and easy to navigate through. For
example, when you click a photo in a Word document, the Picture Tools contextual tab ap­pears, providing options related to picture editing. (See Figure 1-3.)

FIGURE 1-3 The contextual tab provides options related to the task you are performing.

New Backstage View

One of the major improvements in Office 2010 is Microsoft Office Backstage view, a kind of
one-stop shop for all tasks related to managing the files you create in Office 2010 applica­tions. The round and colorful Microsoft Office Button in Office 2007 has been replaced by
the File tab. When you click it, you are taken to a screen outside the document where you
can manage file information and save, share, print, protect, and work with version informa­tion for the document. (See Figure 1-4.)

10 Part I Envision the Possibilities

FIGURE 1-4 Backstage view helps you prepare, manage, and share the files you create.

Backstage view is organized in three panels. The left panel includes the commands you’ll use
to work with the files you create. The center panel offers related options, and the third panel
displays a preview image of the selection or additional options. For example, when you click
Print, the center panel shows print options, and the right panel displays a preview of your
document as it will appear in print. This streamlines the print process so that you can preview
and print your document in one step.

Managing Files in Backstage View

In Backstage view, you’ll find the commands you traditionally found on the File menu: New,
Open, Recent, Close, Save, Save As, Print, and Exit. In addition to each of these basic file­management commands, you’ll find Share, which enables you to share the file in a variety of
ways. You can share your desktop directly from Backstage view by using Communicator inte­gration, sending the file by e-mail or fax, or saving it to a SharePoint Workspace or to a blog.

Tip Another great option Backstage view offers is that you can customize it to include your own

workflows and procedures.

Chapter 1 Welcome to Office 2010 11

Backstage view is designed to give you access to important tools users sometimes forget to
use. For example, you can run the Document Inspector by clicking Check For Issues in the
Info panel of the Backstage view and clicking Inspect Document.

Streamlined Printing

Another great time-saving feature in Backstage view is the new Print process. Microsoft re­search shows that more than 60 percent of Office users print more than 60 times per month.
That’s a lot of time clicking Print options! Now in Office 2010, Print Preview has been com­bined with Print so that instead of working through multiple dialog boxes, you get a one­page view of how the file will look in print. (See Figure 1-5.) You can choose your options
right on the screen and click Print—and you’re done.

FIGURE 1-5 Now you can preview and print in one smooth process.

Languages and Accessibility

In keeping up with the reach of the global workforce, Microsoft Office 2010 has more robust
language tools than ever, including a choice of translation tools. According to Microsoft re­search data, more than 1.6 million words have been translated using the Microsoft Language
tools—plus more than 6.2 million words online—into more than 100 languages. Office

12 Part I Envision the Possibilities

Online, which provides all kinds of content for Office users—including tips and tricks, how-to
articles, and video tutorials—provides content in more than 90 languages.

You’ll find the Translate tool, which enables you to translate words or phrases, in the Review
tab of Word 2010, Excel 2010, PowerPoint 2010, and OneNote 2010. Or you can use the Mini­Translator tool for on-the-spot translations. (See Figure 1-6.) The Editing Language feature
enables you to choose the language used by the dictionary for the proofing tools you select.

FIGURE 1-6 Translate words or phrases on the fly, and choose the language dictionary you want to use.

In terms of extending the reach of applications for users who are differently abled, Microsoft
works with more than 175 partners to create assistive software that enables Office to provide
screen readers, high-visibility color schemes, and special keyboards.

Coming Next

This chapter painted the big picture of Office 2010 changes, introducing you to the overall
design goals in this release. It also summarized changes to the Ribbon, introduced you to
Backstage view, and discussed enhancements to print and language functions. The next
chapter takes a closer look at the Office 2010 features that will help you express your ideas in
a lively and effective way—through words, images, numbers, and more.

Chapter 2

Express Yourself Effectively
and Efficiently

In this chapter:

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Understanding Your Audience

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How Visuals Help

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Adding Text Effects

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Adding Artistry to Your Images

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Working Font Magic in Word 2010 and Publisher 2010

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Creating Data Visualizations in Excel 2010

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Editing Video in PowerPoint 2010

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Communicating Visually in Access 2010

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Enhancing and Streamlining Communications in Outlook 2010

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Coming Next

People use Microsoft Office to do many, many things. Depending on the nature of your
work, you might create documents, design worksheets, prepare reports, develop and
manage databases, create and give presentations, e-mail clients and coworkers, gather
information, analyze information, and share information. And that’s just Monday!

Chances are that many tasks you do in Office 2010 involve communicating ideas to others.
Those others might be peers, clients, board members, prospective customers, students,
and more. You need to be able to create, prepare, and share worksheets, charts, reports,
databases, Web pages, e-mail messages, and brochures that other people can view and
understand. And of course, once they understand what you’re sharing, you want them to
give you the response you’re hoping for—whether that’s a new contract, an important sale,
startup funding, or accolades for a job well done.

Office 2010 includes a variety of new features and tools that can help you communicate your
ideas clearly, visually, and in ways your readers will understand. Framing both what you want
to show and tell is important and can help you make sure your points hit their mark. This
chapter gives you a tour through the various new features that will help you showcase your

13

14 Part I Envision the Possibilities

thoughts more creatively than ever, bringing more visual energy to the items you produce.
Specifically, this chapter introduces you to features that help you do the following:

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Improve the formatting of your Word 2010 text by adding special artistic effects such

as shadows, reflections, glows, and more.

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Take advantage of the professional typography capabilities available in many OpenType

fonts, such as ligatures and stylistic sets. Edit pictures within your document, worksheet,
brochure, or presentation by using the image-editing features in the various Office
2010 applications.

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Edit videos within PowerPoint 2010, customizing the length, formatting, and effects to

meet your needs.

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Create data visualizations that help your customers grasp the trends in your Excel 2010

data.

Understanding Your Audience

Beginning with the end in mind is a good approach for just about any document, worksheet,
presentation, notebook, and database you create in Office 2010. When you first begin a new
file, consider your answer to the following questions:

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Who will be reading or using this file?

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What will they expect to see?

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Do you have photos that support the points you’re making in the document or

worksheet?

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Will you use special text effects to call attention to key points, headlines, or labels in

Word 2010?

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Will charts, diagrams, or screen shots help your audience understand what you want

them to do?

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How can you help your audience understand the ideas you’re putting in front of

them—and what do you hope they’ll do as a result? Do you want them to fill out a
form, subscribe to your magazine, purchase your product, or understand how much
your department has accomplished this year? Knowing what kind of response you want
from your communication—before you even begin—will help create the framework of
the whole process for you. And the visual elements you add along the way will be more
likely to take you closer to that goal.