Includes RSA RSAFE cryptographic or security protocol software
from RSA Security.
The information contained in this user guide was written for Nokia phone 8265.
The right to make changes and improvements to any of the products described in
this guide without prior notice is reserved.
Export Controls
This product contains commodities, technology or software exported from the
United States in accordance with the Export Administration regulations. Diversion
contrary to U.S. law is prohibited.
FCC/Industry Canada Notice
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry Canada
can require you to stop using your telephone if such interference cannot be
eliminated. If you require assistance, contact your local service facility.
This device complies with part 15 of the FCC rules. Operation is subject to the
condition that this device does not cause harmful interference.
8265_1.BOOK Page i Friday, October 19, 2001 3:06 PM
8265_1.BOOK Page vi Friday, October 19, 2001 3:06 PM
[ vi ]
8265_1.BOOK Page 1 Friday, October 19, 2001 3:06 PM
Safety first
1Safety first
Read these simple guidelines before you use your phone. Failure to comply
with these guidelines may be dangerous or illegal. For more detailed safety
information, see “Important safety information” on page 120.
Following are important safety precautions for phone use.
Switch off phone when use prohibited
Do not switch the phone on when wireless phone use is
prohibited or when it may cause interference or danger.
Road safety comes first
Do not use a wireless phone while driving.
Be aware of interference
All wireless phones may get interference that could affect
performance.
Switch off in hospitals
Follow any regulations or rules. Switch your wireless phone off
near medical equipment.
Switch off in aircraft
Wireless devices can cause interference in aircraft.
1
Switch off when refueling
Do not use your wireless phone at a refueling point. Do not use
it near fuel or chemicals.
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8265_1.BOOK Page 2 Friday, October 19, 2001 3:06 PM
1Switch off near blasting
Do not use your wireless phone where blasting is in progress.
Observe restrictions, and follow any regulations or rules.
Keep out of water
Your wireless phone is not water-resistant. Keep it dry.
Make emergency calls
Make sure your wireless phone is switched on and in service.
Press at any time to clear the screen. Enter the emergency
number, then press . Give your location. Do not end the call
until told to do so.
Note: If the emergency key 9 feature is activated, you can
press and hold the 9 key to make an emergency call.
Use your phone sensibly
Use your wireless phone only in the normal position (next to the
ear). Do not touch the antenna unnecessarily.
Use only qualified service personnel
Equipment must be installed or repaired only by qualified service
personnel.
Use approved accessories and
batteries
Use only approved accessories and batteries. Do not connect
incompatible products.
Make phone calls
Make sure your wireless phone is switched on and in service. Enter
the phone number, including the area code, then press . To
end a call, press . To answer a call, press .
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8265_1.BOOK Page 3 Friday, October 19, 2001 3:06 PM
Welcome
2Welcome
Congratulations on your purchase of a Nokia
8265 mobile phone, a new tool for the mobile
information society.
Nokia recommends that you read this chapter
before you use your new phone. You will find
useful information about:
• How to use this guide
• Cellular network services
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you get peak performance from this guide as
you learn to use your phone.
Understand the terms
This guide provides instructions for certain actions.
• Press means to briefly press and release a key. For example,
press means press the zero key for 1 second and release.
• PressMenu means to press the key located below the word Menu on
the phone’s screen ().
• Press and hold means to press and hold a key for 1 to 3 seconds
(depending on the feature being used), then release the key.
• Highlighted means that an option on the screen is enclosed in a black
box. When an option is highlighted, it can be activated by pressing
the left selection key ().
2
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8265_1.BOOK Page 4 Friday, October 19, 2001 3:06 PM
2
Notice text conventions
This user guide provides text clues to help make instructions clear and easy
to follow. These clues are called conventions.
ConventionWhat it means
boldThe word or phrase appears on the phone’s screen.
bold and blue The word is an address on the World Wide Web.
bold, blue,
and italic
italicItalics indicate emphasis. Pay close attention to any
A definition for the word or phrase appears in the
glossary. Refer to “Glossary” on page 137.
information in italics.
Follow graphic clues
This guide uses icons (small pictures) to alert you to important information.
Tip: Provides information about a shortcut or an alternate method
for performing an action.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a feature
correctly.
Caution: Warns you when you may lose information.
Warning: Helps you avoid personal injury, damage to the phone, or
property damage.
[ 4 ]
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Welcome
Look for updates
From time to time, Nokia updates this user guide to reflect changes or
corrections. The latest version may be available at the Nokia site on the
World Wide Web (www):
http://www.nokia.com
1 On the home page, click Nokia Phones, scroll to the section about
your phone, and click Phone details.
2 Click an item to download the user guide, quick guide, or interactive
guide (if available).
An interactive user guide that provides step-by-step instructions for any of
your phone features is available at:
http://www.nokiahowto.com
• UNDERSTAND WIRELESS NETWORK SERVICES
A wireless network service provides the
connections you need to use your mobile phone.
The network also can give you access to special
wireless services, including:
• Voice mail and voice privacy
• Call waiting, call forwarding, and caller ID
• Text messages
• Ability to send your own number
• News and information services
• Selected Internet access services
2
Sign up with a service provider
Before you can take advantage of any of the network services, you must
sign up with a wireless service provider. Your service provider will make
available descriptions of its services and instructions for using them.
Make sure your provider offers the services you need.
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8265_1.BOOK Page 6 Friday, October 19, 2001 3:06 PM
2
Before you sign up, make sure that your provider offers the services you
want because wireless network providers do not offer the same type of
services. For example, some networks may not support all languagedependent characters.
• FIND INFORMATION ABOUT YOUR PHONE
If you need to call Nokia Customer Service or your cellular service provider,
you will need to provide specific information about your phone. This
information is provided on the phone’s type label. The label is located under
the battery inside the phone’s back cover. It contains the model and serial
numbers and other important information about your phone. Please do not
remove or deface the label.
Nokia recommends that you record this information in the Phone notes
table on the first page of this guide.
• CONTACT NOKIA
When you need help, the Nokia Customer Service department can provide
information about Nokia products.
Have the right information available
We recommend that you have the following information available before
contacting the Nokia Customer Service department:
• Your model number: 8265
• ESN (Electronic serial number). Refer to the type label located under
the battery inside the phone’s back cover.
• Your ZIP code
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Welcome
Have the phone or accessory available
Whether calling about your phone or an accessory, have the equipment
with you when you call. If a Nokia representative asks a specific question
about the product, it will be available for quick reference.
Nokia Customer Care Center, USA Customer Service, Canada
Nokia Mobile Phones, Inc.
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.
This one-key feature might not be available on your system. Contact your
service provider for availability.
When you need to get in touch with your wireless service provider:
• Press and hold the key (or the key that your service provider
instructed you to use) for 2 seconds.
• Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.
If your service provider determines that the problem is Nokia-related, the
provider’s representative will direct you to the Nokia Customer Care Center
(USA), or Nokia Customer Service (Canada).
2
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8265_1.BOOK Page 8 Friday, October 19, 2001 3:06 PM
• LEARN ABOUT ACCESSIBILITY SOLUTIONS
2
Nokia is committed to making mobile phones easy to use for all individuals,
including those with disabilities. Nokia maintains a site on the World Wide
Web that is dedicated to accessibility solutions. For more information about
phone features, accessories, and other Nokia products designed with your
needs in mind, visit the Nokia web site at:
http://www.nokiaaccessibility.com
Accessible features
The 8265 has many accessible features, including:
• Nibs are on the key for quick reference to the keypad
• Tactile feedback when a you press a key
• Adjustable display contrast
• Ability to send and receive short text messages
• Convenience of one-touch dialing
• Vibrating alert for incoming calls and messages
LPS-3 Mobile Inductive Loopset
The LPS-3 Loopset is a Nokia accessory designed to make the 8200 series
phone more accessible to hearing-aid users. The LPS-3 Loopset is also
compatible with the Nokia 3300 and 8800 series digital phones.
The Nokia Loopset gives hearing-impaired wireless customers clear access
to digital telephony for the first time. With the loopset, people who use a
T-coil equipped hearing aid can make and receive calls without noise
interference.
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8265_1.BOOK Page 9 Friday, October 19, 2001 3:06 PM
Welcome
HOW THE LOOPSET WORKS
The LPS-3 Loopset uses inductive technology to
transmit sound to a hearing aid equipped with a
T-coil. With inductive technology, the sound from
the phone is amplified more efficiently and background
noise is eliminated.
The loopset is easy to use. You wear the loopset around
your neck, connect it to your phone, and speak directly
toward the microphone.
For detailed instructions on using the loopset, refer to the booklet that
comes with the LPS-3.
Note: The Loopset is sold as an accessory to the phone.
Alternate format user guides
This user guide is available in alternate formats:
• Braille
• Large print
• Audiocassette
• E-text (electronic documents on a 3.5-inch disk, in Microsoft Word or
8265_1.BOOK Page 10 Friday, October 19, 2001 3:06 PM
3
3Phone setup
• INSTALL THE BATTERY
First step, remove the back cover
To insert or remove the battery, remove the
phone’s back cover.
1 Press down on the tab on the bottom of
the cover.
2 Slide the cover down and lift it off.
Next step, insert the battery
Before you can use your phone, you must
insert the battery.
1 Place the top of the battery on the
phone, with the gold contacts toward
the top of the phone.
2 Press down on the bottom of the
battery until it is secure in place.
Last step, replace the back cover
1 Place the cover on top of the battery so that none of the battery is
showing.
2 Slide the cover up until it clicks into place.
• CHARGE THE BATTERY
Before you use your phone, you need to charge it.
1 Connect the lead from the charger to the bottom of the phone.
2 Connect the charger to an AC wall outlet.
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Phone setup
If the phone is turned on, the messages, Charger connected and
Charging appear. The battery power indicator bar starts to scroll up
and down (see diagram on page17).
• You can use the phone while the battery is charging.
Important: If the phone becomes hot while you’re making a call,
disconnect your phone from the charger.
• If the battery is discharged, it will take a few minutes before the
charging indicator appears on the screen. The time it takes to
charge the battery depends on the charger you use.
• The battery is fully charged when the battery indicator bar stops
scrolling and the battery full message appears (if the phone is on).
3 Disconnect the charger from the AC outlet and the phone.
When the charger is not in use
When the charger is not in use, disconnect it from the power source.
Do not leave the battery connected to the charger for longer than a week.
Overcharging the battery could shorten its lifespan. If a fully-charged
battery is not used, it will discharge itself over time.
• REMOVE THE BATTERY
To remove the battery:
1 Make sure the phone is off.
2 Remove the phone’s back cover.
3 Grasp the ridge at the base of the
battery and lift it out.
3
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8265_1.BOOK Page 12 Friday, October 19, 2001 3:06 PM
4
4Phone basics
This section gives a brief introduction to the phone and shows quick steps
for making, answering, and managing your calls. The rest of this guide
provides complete details on phone use.
• YOUR NOKIA 8265 PHONE
Volume key
Screen
Up scroll key
Left selection key
Talk key
Down scroll key
Power key
Earpiece
Right selection key
End key
Keypad
[ 12 ]
Microphone
of phone
8265_1.BOOK Page 13 Friday, October 19, 2001 3:06 PM
Phone basics
• ABOUT THE ANTENNA
Your phone has a built-in antenna.
As with any other radio transmitting
device, do not touch the antenna
unnecessarily when the phone is
switched on. Contact with the antenna
affects call quality and may cause the
phone to operate at a higher power level than otherwise needed.
Note: Watch for possible overheating. It is normal for your phone
to become hot during use. If the phone becomes too hot, it
automatically drops the current call and returns to the Start screen.
You will not be able to make or receive calls until the phone cools.
Back
• LEARN THE KEYS
Below is a table of your wireless phone keys and what they do.
KeyWhat it does
Power: Press and hold this key to switch the phone on
or off. Also, briefly press this key to display a list of
profiles.
Selection: Press left or right to choose the option shown
by the word above the key. Your phone has one selection
key with a right and a left arrow. This guide refers to
these arrows as if they were two separate keys: (
and
)
4
Talk: Press this key to make a call to the name or
number shown on the screen, or to answer a call.
When this key is pressed, the first of seven names or
numbers you’ve most recently dialed appears. Scroll
through the list. Press this key again to call a name or
number shown on the list.
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8265_1.BOOK Page 14 Friday, October 19, 2001 3:06 PM
4
KeyWhat it does
End: Press this key to end a call or silence the ring from
an incoming call. Also, press this key to return to the
Start screen from any location.
0 key: Press this key to insert a blank space while
entering text.
1 Key: Press and hold this key to call your voice mailbox.
- Numbers and Letters: Use keys 2 through 9 to enter
numbers and letters.
Symbols: Press this key to enter special characters, such
as punctuation marks.
Symbols: Press this key to enter special characters.
Scroll keys: Press this key to scroll up or down through
a list of options.
Your phone has one scroll key with an up and a down
arrow. This guide refers to these arrows as if they were
two separate keys: and .
[ 14 ]
Right
8265_1.BOOK Page 15 Friday, October 19, 2001 3:06 PM
Phone basics
Power Key
To turn the phone on or off, press and hold the Power key. The Power key is
on the upper-right, top portion of the phone.
Warning: Do not switch on the phone where wireless phone use
is prohibited, or where the use of a phone might cause
interference or could be a danger.
Start screen
When you turn on your phone, a Nokia welcome
and the Start screen appears. The Start screen is
the “home base" for your phone.
To return to home base from any screen,
press.
• NAVIGATION KEYS
Selection keys
Use the selection keys to navigate through and select phone options.
At the Start screen , two options appear: Menu and Names.
The left and right selection keys are just below these options.
• The left selection key is located under Menu.
• The right selection key is located under Names.
Note: Your phone has one selection key with a
right and a left arrow. This guide refers to these
arrows as if they were two separate keys:
and.
When you press the left selection key at the Start screen, the word
Messages appears. The text above the left selection key changes to Select
and the text above the right selection key changes to Exit.
Left
4
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4
When you press the right selection key at the start screen, options for the
Names feature list appear. The text above the left selection key changes to
Select and the text above the right selection key changes to Exit.
Note: This guide refers to the selection keys by the names that
appear above them. For example, Press Menu means to press the
key located below the word Menu on the phone’s screen ().
Scroll bar
When you press Menu, a scroll bar appears on the right side of the screen.
This scroll bar has a tab which indicates your location in the menu (see
diagram below).
As you progress through the menu, the tab moves down to the next position
on the scroll bar. If you scroll back through the menu, the tab moves up.
• ICONS AND INDICATORS
You have two types of identifiers on your phone: icons and indicators.
Icons are graphical representations of a specific item or situation. For
example, an icon appears when you have a voice message in your mailbox.
Indicators show the status of something. The phone uses three types of
indicators: signal strength, battery power, and handset volume.
Tab
Scroll bar: This view shows the scroll bar
down three tab positions from the
beginning of the menu list. The number 3
appears above the scroll bar, showing the
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8265_1.BOOK Page 17 Friday, October 19, 2001 3:06 PM
Phone basics
Signal
strength
indicator
1 Signal strength. This indicator shows the signal strength of the
wireless network at your current location. The higher the bar, the
stronger the signal.
2 Battery power. This indicator shows the battery charge level. The
higher the bar, the more power in the battery.
3 Handset volume. This indicator appears only when you press the
volume keys. It illustrates the volume level during a call.
Battery
power
indicator
• REVIEW PHONE SYMBOLS
The table below shows what each icon means.
KeyWhat it means
You have an active call.
The phone is waiting for you to enter a response.
You have selected Silent as the current profile.
4
The keyguard has been activated to prevent any accidental
key presses.
You have one or more voice messages waiting.
You have one or more unread text messages waiting.
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8265_1.BOOK Page 18 Friday, October 19, 2001 3:06 PM
4
KeyWhat it means
Digital service is available.
Any alpha characters you enter will be uppercase (capital
letters). Press to switch between upper and
lowercase letters.
Any alpha characters you enter will be lowercase. Press
to switch between upper and lowercase letters.
You are in predictive text mode. You can enter words by
pressing each number key only once for each letter.
This appears when you press and hold while storing
names. After switching to this numbers mode, you cannot
enter any alpha characters. You can enter only numbers.
This appears when you press while storing names.
You are in special character mode. You can select a special
character by pressing Insert.
The alarm clock is set.
You have a reminder in your calendar to do something.
(Appears only on Calendar display.)
You have a birthday reminder in your calendar (Appears
only on Calendar display).
You have a reminder in your calendar to call someone.
(Appears only on Calendar display.)
You have a reminder in your calendar of a meeting.
(Appears only on Calendar display.)
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Phone calls
5Phone calls
FeatureWhat to do
Deactivates the keyguard if it is on.
Turn off
Keyguard
Make a call
End a call
Answer a
call
Redial last
dialed
number
Nokia recommends that you use the feature called
Keyguard. Keyguard locks your key pad to prevent you
from making calls unintentionally. To deactivate or
activate Keyguard, pressand.
Hold the phone as you would any other telephone,
with the earpiece over your ear and the microphone
near your mouth. Enter the phone number—including
the area code—and press.
Press to end the call or to cancel the call
attempt.
When your phone rings, press any key to answer, or
press .
Tip: You can mute the ringing of an incoming
call by pressing, or press the power key
quickly.
Presstwo times.
If the number is not there, return to the Start screen
by pressing.
5
Adjust the earpiece volume
You can adjust the earpiece volume during a call, or at any time, by pressing
the volume keys on the upper left side of the phone.
• Press the top portion of the key increase the volume.
• Press the bottom portion to decrease the volume.
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5
Use caller ID
Caller ID is a network service that identifies incoming calls. Contact your
service provider to find out how to get this feature.
When Caller ID is active, your phone shows the caller’s phone number
during an incoming call, as long as this number is a part of your service
provider’s wireless network.
The wireless network lets you know if it doesn’t recognize the calling
number. The wireless network will also let you know if the calling party has
blocked the Caller ID feature.
If you have stored the name and number of the calling party in your phone
book and that number is supported by the wireless network, the caller’s
name might also appear.
Get a strong signal
Your phone operates on radio waves. The quality of radio reception depends
on the strength of the radio signal in your area. This radio coverage is
maintained by a wireless network, and the quality of calls on a wireless
phone depends on the strength of the wireless radio signal.
Check signal strength
When you are at the Start screen or on a call, the strength of the radio
signal is indicated by the signal indicator on the left side of your phone’s
screen. The signal indicator move up as the strength of the signal increases
and down as it decreases. Increasing your phone’s signal may be easy. Try
moving your phone slightly, or move toward a window if you’re calling from
inside a building.
This phone is optimized for digital service in a compact size. Therefore,
when your phone is operating in analog mode, the service area in which you
can place and receive calls may be limited.
Keep calls private
The voice privacy feature encrypts the voice channel so that people cannot
eavesdrop on your phone conversations.
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Phone calls
Voice privacy is a network service, so you must contact your service provider
to obtain access to the feature.
To turn on Voice Privacy:
1 Press Menu >Settings > Network services > Voice privacy.
2 Scroll to On and press .
During a call, voice privacy becomes active and notifies you with a beep. The
message Voice privacy active also appears on the screen.
To turn off Voice Privacy:
1 Press Menu >Settings > Network services > Voice privacy.
2 Scroll to Off and press .
Note: If you turn this feature on and voice privacy becomes
inactive for any reason, your phone beeps and displays the
message Voice privacy not active .
5
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6
6Phone menus
• NAVIGATE MENUS
A menu is a list of choices you can make. Your phone has 9 main menus.
Each main menu contains numerous submenus that allow you to use the
phone book, change the ringing tone, and so on. You can use menus and
submenus two ways: by scrolling or by using shortcuts.
Scroll through menus
1 From the Start screen, press Menu, then scroll through the menus
using the and
2 Press,to select the desired option and submenus.
3 Pressto return to the Start screen from any location.
Use a shortcut
Options are numbered so that you can quickly key press your way to an
option. The numbers appear in the top right corner of the screen and show
your location in the menu. For example, if you want to customize a ringing
option, from the Start screen , press:
For Shortcut: Menu 3-1-2-1
For Scrolling: Menu > Profiles > Customize > Ringing Options
When the ringing options appear, scroll to your selection and press.
Note: Don’t pause too long between numbers. The phone
remembers the last key pressed for only about 2 seconds.
Exit menu levels
• To return to the previous menu level, press Back or Exit.
• To return to the Start screen, press . If you leave a menu in this
manner, no menu setting changes are saved.
• Some menus may not appear. Ask your service provider for details.
keys.
[ 22 ]
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