Nokia is a registered trademark of Nokia Corporation.
Printed in Canada 12/2001
Nokia, Nokia Connecting People and the Original Accessories logos are trademarks
of Nokia Corporation and/or its affiliates.
US Patent No 5818437 and other pending patents.
T9 text input software Copyright
All rights reserved.
Includes RSA BSAFE cryptographic or security protocol software from
RSA Security.
The information contained in this user guide was written for Nokia phone 6360.
The right to make changes and improvements to any of the products described in
this guide without prior notice is reserved.
This product contains commodities, technology or software exported from the
United States in accordance with the Export Administration regulations. Diversion
contrary to U.S. law is prohibited.
FCC/Industry Canada Notice
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry Canada
can require you to stop using your telephone if such interference cannot be
eliminated. If you require assistance, contact your local service facility.
This device complies with part 15 of the FCC rules. Operation is subject to the
condition that this device does not cause harmful interference.
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Safety first
1Safety first
Read these simple guidelines before you use your phone.
Failure to comply with these guidelines may be dangerous or
illegal. For more safety information, refer to “Important Safety
Information” on page 142.
Road safety comes first
Do not use a wireless phone while driving. Park the vehicle
first.
Be aware of interference
All wireless phones may get interference that could affect
performance.
Switch off in hospitals
Follow any regulations or rules. Switch your phone off near
medical equipment.
Switch off in aircraft
Wireless devices can cause interference.
Switch off when refueling
Do not use your phone at a refueling point. Do not use it near
fuel or chemicals.
1
Switch off near blasting
Do not use your phone where blasting is in progress. Observe
restrictions, and follow any regulations or rules.
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6360 User Guide Draft[ 1 ]14 May 2001
Use your phone sensibly
Use your phone only in the normal position (next to the ear).
Do not touch the antenna unnecessarily.
1
Observe infrared precautions
Do not point the IR beam at anyone’s eyes or allow it to
interfere with other IR devices.
Use only qualified service personnel
Only qualified personnel may install or repair phone
equipment.
Use approved accessories and batteries
Use only approved accessories and batteries. Do not connect
incompatible products.
Keep your phone dry
Your phone is not water-resistant. Keep it dry.
Backup copies
Remember to make backup copies of all important data.
Connecting to other devices
When connecting to any other device, read its user guide for
detailed safety instructions. Do not connect incompatible
products.
Read instructions before you connect to
other devices
When you connect your phone to any other device, read the
device’s user guide for detailed safety instructions. Do not
connect incompatible products. Remember to make backup
copies of all important data.
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6360 User Guide Draft[ 2 ]14 May 2001
Safety first
Make calls
Before you make a call, be sure your phone is switched on, and in
service. Enter the phone number, including the area code, then
press . To end a call, press . Press to answer an
incoming call.
Make emergency calls
Make sure the phone is switched on and in service. If the word
Clear appears on the screen above the right selection key,
press and hold it to clear the display. Enter the emergency
number, then press Call. Give your location. Do not end the call
until told to do so.
1
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6360 User Guide Draft[ 3 ]14 May 2001
2Welcome
2
Congratulations on your purchase of a Nokia
mobile phone, a new tool for the mobile
information society.
Nokia recommends that you read this chapter
before you use your new phone. You will find
useful information about:
• How to use this guide
• How to understand network services
• How to contact Nokia
• GET THE MOST OUT OF THIS GUIDE
The tips that follow can help you use this guide efficiently as you learn to
use your phone.
Understand the terms
• Press means to briefly press then release a key. For example,
Press means “Press the zero key.”
• PressMenu means to press the key that is below the word Menu on
the phone’s screen.
• Press and hold means to press and hold a key for 2 to 3 seconds
(depending on the feature you’re using), then release the key.
•Use the selection keys and to choose an option on a
menu.
• Highlighted means that an option you see on the screen is enclosed
in a dark bar. Choices you make with the two selection keys act on the
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highlighted option.
6360 User Guide Draft[ 4 ]14 May 2001
Welcome
• QUICK GUIDE TO FUNCTIONS
Make a callEnter phone number, press
Answer
Answer a callPress
Answer a call with call
waiting
End a callPress
Ignore a callPress
RedialPress twice
Adjust call volumeDuring a call, press up or down on the side volume key to
Use the in-call menuIn a call, press Options
Use 1-touch dialingPress and hold one of keys 2 through 9
Save a name and number Enter a number, press Options
Recall a name/numberPress Names
Recall a name/number
during a call
Check voice mailPress and hold OR call your voice mailbox number
Send a text messagePress
Send an E-mail messagePress
Read new message Press
Reply to a message Press Options, select
Reply to an E-mail messagePress
Send a business card Recall a name from the phone book, press
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Press
adjust call volume.
a name and press OK
Press
enter first letter of the name
Press
recipient’s number, press
press OK, enter the subject, press OK, write the message,
press Options, select
number
reply option, write the reply, press Options, select
then press OK
mail
e-mail message
Options, select
recipient’s number, press OK.
or
and select Save, then enter
select
Find
,
, scroll
Options
Menu
Options
Menu
, press OK
Show,
Options
, press Select, then follow instructions for sending an
3 Edit name
4Erase
5 Add number
6 Settings
7 1-touch dialing
6360 User Guide Draft[ 6 ]14 May 2001
Welcome
Observe text conventions
This user guide provides text clues to help make instructions clear and
easy to follow. These clues are called conventions.
ConventionWhat it means
2
bold
bold and blue
bold, blue, and
italic
italic
Indicates one of the following items:
• The word or phrase appears on the phone’s
screen.
• Special text such as Notes and Warnings.
The word is an address on the World Wide Web.
A definition for the word or phrase appears in the terms
list (glossary) near the end of the user guide.
Italics indicate emphasis. Pay close attention to any
information in italics.
Follow graphic clues
This guide uses certain icons (small pictures) to alert you to important
information.
Tip: Provides information about a shortcut or an alternate method
of doing something.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a feature
correctly.
Caution: Warns you when you may lose information.
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Warning: Helps you avoid personal injury, damage to the phone,
or property damage.
6360 User Guide Draft[ 7 ]14 May 2001
Look for updates
2
From time to time, Nokia updates this user guide to reflect changes or
corrections. The latest version may be available at the Nokia site on the
World Wide Web:
http://www.nokia.com
Also, an interactive user guide is available at:
www.nokiahowto.com
Sign up with a service provider
Before you can take advantage of any of the network services, you must
sign up with a wireless service provider. Your service provider will make
available descriptions of its services and instructions for using them.
Note differences among service providers
Wireless service providers may differ from each other in certain ways. For
example, some networks may not support all language-dependent characters.
Contact your provider regarding your service needs.
• CONTACT NOKIA
When you need help, the Nokia Customer Service department can provide
information about Nokia products. However, you may wish to check the
chapter “Frequently asked questions (FAQ)” on page 132, before calling
the customer care center. Have the phone or accessory handy. Whether
you’re calling about your phone or an accessory, have the equipment with
you when you call. For example, if you’re calling about a headset, please
have it handy.
Have the right information available
We recommend that you have the following information available before
you contact the Nokia Customer Service department:
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• The phone’s model number
• Electronic serial number (ESN)
6360 User Guide Draft[ 8 ]14 May 2001
• Your ZIP code
The serial number is on your phone’s label.
Nokia Customer Care Center, USA Customer Service, Canada
Welcome
2
Nokia Mobile Phones
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
TTY: 1-800-24-NOKIA (for the
hearing impaired only)
(1-800-246-6542)
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
Your phone’s label
The label is on the back of your phone (under the battery). It contains
important information about your phone, including the model and serial
numbers.
Please do not remove or deface the label.
Nokia recommends that you note this information on the first page of
this guide.
• CONTACT YOUR SERVICE PROVIDER
Some service providers program a one-key customer support number into
the phone. This number can be useful if you’re having trouble dialing a
number, especially when you’re traveling outside your home area.
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This one-key feature might not be available on your system. Contact your
service provider for availability.
When you need to get in touch with your wireless service provider:
6360 User Guide Draft[ 9 ]14 May 2001
2
• Press and hold the key (or the key that your service provider
instructed you to use) for 2 seconds.
Your phone will automatically dial the provider’s customer support
number if your provider offers this feature.
If your service provider determines that the problem is Nokia-related, the
provider’s representative will direct you to the Nokia Customer Care
Center (USA) or Nokia Customer Service (Canada).
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6360 User Guide Draft[ 10 ]14 May 2001
3Review the basics
Review the basics
• AN ILLUSTRATED VIEW OF THE 6360
LEFT SIDE
Internal
antenna
Volume
control keys
TOP
Earphone
Selection and
Scroll keys
Talk key
IR port
Headset/TTY Connector
Charger Jack
3
FRONT
Display
screen
End key
Microphone
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Power Key
6360 User Guide Draft[ 11 ]14 May 2001
BOTTOM
• ABOUT THE ANTENNA
3
Your phone has a built-in antenna. As with any
other radio transmitting device, do not touch the
antenna unnecessarily when the phone is in use.
Contact with the antenna affects call quality and
may cause the phone to operate at a higher power
level than otherwise needed.
Hold the phone to your ear, placing your finger tips on the ridge of the
battery cover, which is located below the antenna area on the back of
your phone.
If the phone becomes too hot during a call, the call is
automatically terminated. You won’t be able to make or receive
calls until the phone cools.
Antenna
• ABOUT THE BATTERY
Install the battery
If your dealer has already installed the battery, please see “Charge the
battery” on page 14.
1 If cover is already on phone, remove
the back cover of the phone by
gripping the bottom with one thumb
and pressing downward with the other
thumb. Slide the cover toward the
bottom of the phone and remove it.
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6360 User Guide Draft[ 12 ]14 May 2001
Review the basics
2 Place the battery in the
compartment with the label side
facing up and the golden contact
area aligned with the contact
prongs.
3 Make sure the bottom of the battery
makes contact with the prongs in the
lower end of the space, then press
the top end of the battery into place.
4 Replace the cover by sliding it
upward until you hear a click.
3
Charge the battery
Follow these guidelines to charge the
battery.
1 With your phone on or off, connect the
lead from the charger to the bottom of
the phone. Your phone charges faster
if it is turned off.
2 Connect the charger to an AC wall
outlet.
The battery indicator bar appears on the screen
and starts to scroll up and down after a few
seconds.
3 Disconnect the charger from the phone and AC
outlet when the battery is fully charged.
After the indicator bar stops scrolling, the battery
will accept a “trickle charge” for an additional 2
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hours or so until it is fully charged. See “Reference information” on
page 137 for more information on batteries.
Battery
indicator
6360 User Guide Draft[ 13 ]14 May 2001
For best performance, charge the battery for 24 hours before you
use the phone.
The charging time depends on the charger and battery you use.
3
For example, the charging time for the BLB-3 battery with the
ACP-8U charger is approximately 1 hr 30 min.
• REMOVE THE BATTERY
You will need to remove the existing battery if you want to install a new
battery. Make sure the phone has been turned off for 10 seconds.
1 Remove the back cover of the phone by gripping the bottom with one
thumb and pressing downward with the other.
2 Place your index finger in the
space at the top of the battery,
and press downward on the
battery.
3 Take out the battery.
Caution: Use only your hands to remove the battery. Do not
puncture, burn or use any objects that may damage the phone or
the battery. Please recycle the battery, or dispose of properly.
• IMPORTANT BATTERY INFORMATION
• Recharge your battery only with a charger approved by Nokia.
• You can switch the phone on and use it for calls while the battery is
charging.
• If the battery is totally empty, it may take a few minutes for the
battery indicator to appear on the screen.
• If you switch the phone on when charging is complete, the screen
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momentarily shows the message Battery full.
• The BLB-3 battery does not need to be fully discharged before
6360 User Guide Draft[ 14 ]14 May 2001
Review the basics
recharging.
• Charging time depends on the charger and battery used. See “Batteries”
on page 146 for charging, talk, and standby times.
• If the battery has become completely empty, you may need to
recharge it for a few minutes before you can make or receive calls.
• PROLONG BATTERY LIFE
A battery lasts longer and performs better if you fully discharge it from
time to time. To discharge your battery, follow either of these steps.
• Leave your phone switched on until the battery drains completely.
Ignore any messages to recharge your battery and let the battery
completely discharge.
• Or, use the battery discharge feature of any approved accessory
available for your phone.
Important: Do not attempt to discharge the battery by any means
other than those just described.
• S W I T C H O N Y O U R P H O N E
When the battery is completely
charged, you can switch on your phone.
Press and hold the power key (located
on the top of the phone) for two
seconds.
Power key
3
Warning: Do not switch on
the phone in places where wireless phone use is prohibited or
where the use of the phone could cause interference or
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6360 User Guide Draft[ 15 ]14 May 2001
danger.
• CHECK THE START SCREEN
When you switch on your phone, a Nokia
welcome appears, and then you see the Start
screen. This is the “home base” for your phone.
3
Return to the Start screen
You can easily return to the Start screen from
any activity other than an active call. To do so, press .
The phone clears (erases) any text or information you may have been
entering, and returns to its Home screen when you press . However,
if you were writing a new text message, the message will remain.
TOUR THE START SCREEN
HOMEYour service provider’s name may appear here.
Shows the signal strength of the wireless network
where you are. The higher the bar, the stronger the
signal.
Shows the battery charge level. The higher the bar, the
higher the power level in the battery.
MenuThe top level of menu choices on your phone. Press
(left selection key) to enter the menus.
NamesThe entry point for the phone book. Press (right
selection key) to enter the Names list (after you’ve
added some entries to the phone book).
Indicates that you are in a digital network.
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6360 User Guide Draft[ 16 ]14 May 2001
4Set up your phone
• SET UP YOUR HEADSET
Set up your phone
Depending on your service provider, your
phone may come with a headset that you
can use while talking. The headset
provides convenient handsfree use of the
phone.
4
Connect the headset
When you use the headset,
1 Plug the headset jack into the bottom of your phone.
2 Put the round ear plug into one ear.
Use the headset
With the headset connected, you can make, answer and end calls as usual.
Use the keypad to press (talk) or (end) or to enter numbers
to make a call.
When you use the headset, the microphone for the headset hangs at the
side of your head. Although the microphone may seem far from your
mouth, you can speak at a normal volume.
Adjust the volume
You can change the volume level on your phone, making
incoming voice sounds louder or softer. The volume keys
on your phone are located on the side of the phone. Press
the top of the key to increase volume or the bottom of
the key to decrease volume. A bar chart appears on the
phone’s screen, showing the current volume level.
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6360 User Guide Draft[ 17 ]14 May 2001
Note: This topic and the topic on setting screen contrast requires
that you use menus. You may wish to review the next two chapters
to learn more about menus and then return here to adjust volume
and contrast.
4
Adjust screen contrast
You can change the contrast on your phone’s
screen, making the screen brighter or darker.
1 Press Menu 4-4-5 (Settings > Phone
settings > Display contrast).
After about two seconds, a bar chart
displays the current contrast level.
2 Press to increase the contrast, and
to decrease it.
3 Select OK to confirm your changes, or select Back to leave the
contrast at its current level.
Set equalizer
Much like a stereo, you improve your phone’s sound quality by using this
feature to increase or decrease the volume of different types of sound in
your phone.
1 Press Menu 4-3-4 (Settings > Call settings > Equalizer)
2 Choose from one of the following options from Equalizer’s menu:
• Normal - selects the default setting for equalizer
• Bright - amplifies higher frequencies
• Dark - amplifies lower frequencies
• Loudness - amplifies both higher and lower, but not middle
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frequencies.
• Set - Allows you to define 3 different sets of sound settings
which you can activate, deactivate, edit or rename.
6360 User Guide Draft[ 18 ]14 May 2001
Set up your phone
• LOCK KEYPAD (KEYGUARD)
The keyguard feature allows you to lock the keypad to prevent accidental
keypresses (for example, when your phone is in a pocket or purse).
To lock the keypad, press Menu, then (within three seconds). To
unlock the keypad, press Unlock and then press (within three
seconds). While in keyguard, you can tap the power key to activate the
lights in the phone.
When keyguard is turned on, you might be able to make calls to the
emergency number that is programmed into your phone. For example, you
could dial 911 and press .
Accept incoming calls
During an incoming call, the keypad automatically unlocks.
Press or to answer the call. After the call, keyguard
reactivates automatically.
• LEARN THE KEYS
Here is a summary of how the various keys on your phone work.
KeyWhat it does
Power: Press and hold to switch the phone on or off.
Press briefly to access the list of profiles.
4
Selection: Press to choose the option shown by the
word above the key (for example, Menu).
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6360 User Guide Draft[ 19 ]14 May 2001
KeyWhat it does
Talk: Press to make a call to the name or number
shown on the screen or to answer a call. Press
once at the Start screen to view the first in a list of
4
-
numbers you’ve most recently dialed.
Press to review the list. Press again to call
a number shown on the list.
End: Press to end a call or to silence the ring from an
incoming call. Also, press to return to the Start screen.
Number: Use keys 2 through 9 to enter numbers and
letters.
Press if you want to insert a blank space while
entering text.
1 Key: Press and hold to call your voice mailbox.
This feature requires one-time setup in your phone.
Symbols: Press to enter special characters, such as
punctuation marks.
Scroll keys: Press to scroll up or down through a
menu list of options.
• MAKE AND ANSWER CALLS
Use this quick guide to make and answer calls.
Switch the phone
on (or off)
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6360 User Guide Draft[ 20 ]14 May 2001
Press and hold the power key for 2 seconds.
Warning: Do not switch on the phone
when wireless phone use is prohibited or
when the phone may cause interference or
danger.
Set up your phone
Make a call1 Hold the phone as you would any other
telephone, with the earpiece over your ear
and the microphone near your mouth. Or,
connect and use the headset.
2 Press number keys to enter a number,
including area code if needed.
3 Press .
Answer a callWhen your phone rings, press .
End a callPress .
4
Avoid
unintentional
calls
Turn Keyguard
off
Press Menu and then . Activates the
Keyguard feature. You cannot accidentally make a
call.
Press Unlock and then .
Check the menu number and scroll bar
A scroll bar appears on the right side
of the screen when you scroll
through the main menus. The menu
number is located at the top of the
scroll bar.
A tab on the bar gives you a visual
representation of your relative
position in the menu structure.
Scroll
bar with
tab
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6360 User Guide Draft[ 21 ]14 May 2001
• REVIEW PHONE SYMBOLS
The following is a collection of the various symbols and signals you may
see on your phone.
4
SymbolWhat it means
You have an active call.
The phone is waiting for you to enter numbers
or text.
Silence All: You have turned off your phone’s
keypad tones, warning tones, and message alert
tones and set your ringing tone to Silent.
You’ve activated Keyguard to help prevent any
accidental keypresses.
You have one or more voice messages waiting.
You have one or more unread text messages
waiting.
Digital service is available.
Letters you enter will be uppercase (capital
letters). Press to switch to lowercase.
Letters you enter will be lowercase. Press
to switch to uppercase.
Letters you enter will be in sentence case.
Characters you enter will be numbers. Press and
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hold to switch back to letters.
6360 User Guide Draft[ 22 ]14 May 2001
SymbolWhat it means
You are using predictive text. The first word of
every sentence will be uppercase. Available
when entering information into your Calendar,
To-do list, Phonebook or writing text messages.
Press and hold to switch to numbers.
You are using predictive text. Characters you
enter will be uppercase letters. Press to
switch to lowercase letters. Press and hold
to switch to numbers.
You are using predictive text. Characters you
enter will be lowercase letters (c, e, m, and so
on). Press to switch to sentence case
letters. Press and hold to switch to
numbers, or press and hold the number you
want until it appears.
You are using predictive text. Characters you
enter will be numbers. Press and hold to
switch back to letters.
You can enter only symbols, such as punctuation
marks. Appears when you press and hold the
key while entering or editing text.
Set up your phone
4
The alarm clock is set.
Lets you know that you have a reminder which
has expired.
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6360 User Guide Draft[ 23 ]14 May 2001
• USE THE SELECTION KEYS
Note the two selection keys
beneath the screen. The function
of each key is determined by the
4
word shown above them on the
screen.
• For example, pressing
when the word Menu
appears above it shows the
first of many menus. You scroll through the menus using the
and keys.
• Pressing when Names appears above it opens the phone book
menu.
When this guide says, “Press Menu,” it means, “Press the selection key
beneath the word Menu.”
• CHECK IN-PHONE HELP
Your phone provides brief descriptions of all menu options in an “in-phone”
help system.
1 Scroll to a menu or submenu option.
2 Wait about 10 seconds.
A short message appears, describing the option and what it does.
3 Use and to scroll down through the longer descriptions.
Press Menu 4-3-4 to turn the in-phone help system
(help texts) on or off.
Left
selection
key
Right
selection
key
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6360 User Guide Draft[ 24 ]14 May 2001
Set up your phone
• BROWSE PHONE MENUS
A menu is a list of various phone
features. Your phone has up to 10
menus, plus the phone book menu
(Names). Each menu can contain
several levels of submenus.
You can use menus and submenus two
ways: by scrolling or by using a shortcut.
A menu
4
Scroll through menus
1 At the Start screen, press Menu, and then scroll through the menus
using the and keys.
2 Press Options, Select, or OK, by pressing the selection key for the
option you want.
3 Use the scroll and selection keys to navigate the submenus; press
to return to the Start screen.
Use a shortcut
Menus and options are numbered so
that you can quickly keypress your
way to an option. The numbers
appear in the top right corner of the
screen and show your location in the
menu.
1 Press Menu, and within 15 seconds, enter the first number of the
menu function you want to access. Repeat until you have entered all
the numbers.
Example: To turn on Automatic redial, press Menu 4-3-1-1 (Settings > Call settings > Automatic redial > On).
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TIPS
• You can scroll upward (backward, so to speak) as well as downward
to find some of the most frequently used submenu options.
Menu
numbers
6360 User Guide Draft[ 25 ]14 May 2001
• You can return to the previous menu level by pressing Back.
• To exit a menu and return to the Start screen, press . If you leave
a menu by pressing , you cancel any changes you made.
• Some menus may not appear. Ask your service provider for details.