Microsoft NPD-4AW Users Manual

Nokia 3585i
User Guide
What information is
needed?
My number
Wireless provider’s number
Provider’s customer care
Model number
Phone type
Electronic serial number (ESN)
Numbers Where is the number?
Wireless service provider
Wireless service provider
Wireless service provider
Wireless service provider
Nokia 3585i See “About your phone” on
page 12.
GMLNPD-4AW Back of title page
See “Have the right information available” on page 10.
The wireless phone described in this guide is approved for use in CDMA networks.

LEGAL INFORMATION

Part No.9355672, Issue No. 1 Copyright ©2002 Nokia. All rights reserved. Nokia, Nokia Connecting People, Nokia 3585i, and the Nokia Original Accessories logos, Snake II, Kart Racing, Space Impact II, and Bumper are trademarks or registered trademarks of Nokia Corporation. tradenames of their respective owners. Printed in Canada 1/2003
US Patent No 5818437 and other pending patents. T9 text input software Copyright ©1999-2003. Tegic Communications, Inc. All rights reserved.
The information in this user guide was written for the Nokia 3585i policy of on-going development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER CAUSED.
THE CONTENTS OF THIS DOCUMENT ARE PROVIDED “AS IS.” EXCEPT AS REQUIRED BY APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY TIME WITHOUT PRIOR NOTICE.
All other product and company names mentioned herein may be trademarks or
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
phone. Nokia operates a

EXPORT CONTROLS

This product contains commodities, technology or software exported from the United States in accordance with the Export Administration regulations. Diversion contrary to U.S. law is prohibited.

FCC/INDUSTRY CANADA NOTICE

Your phone may cause TV or radio interference (for example, when using a telephone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such interference cannot be eliminated. If you require assistance, contact your local service facility. This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference.
The term “IC:” before the certification/registration number only signifies that Industry Canada technical specifications were met.

Table of contents

1 For your safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Quick guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Menu shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Get the most out of this guide. . . . . . . . . . . . . . . . . . .5
Understand wireless network services. . . . . . . . . . . . .7
Learn about accessibility solutions . . . . . . . . . . . . . . .8
Contact Nokia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Register your phone . . . . . . . . . . . . . . . . . . . . . . . . . .11
E-newsletters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contact your service provider . . . . . . . . . . . . . . . . . . 11
3 About your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
About the antennas . . . . . . . . . . . . . . . . . . . . . . . . . .13
About the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Switch your phone on or off . . . . . . . . . . . . . . . . . . .17
Check the Start screen . . . . . . . . . . . . . . . . . . . . . . . .17
Learn about the keys. . . . . . . . . . . . . . . . . . . . . . . . . .18
Make and answer calls . . . . . . . . . . . . . . . . . . . . . . . .20
Review phone symbols . . . . . . . . . . . . . . . . . . . . . . . .21
Memory use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Use the selection keys. . . . . . . . . . . . . . . . . . . . . . . . .23
View your phone’s help system . . . . . . . . . . . . . . . . .23
i
Browse phone menus . . . . . . . . . . . . . . . . . . . . . . . . . 24
Menu and menu shortcuts. . . . . . . . . . . . . . . . . . . . . 26
Phone book menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4 Phone setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Learn about your headset . . . . . . . . . . . . . . . . . . . . . 35
5 Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Enter letters and numbers . . . . . . . . . . . . . . . . . . . . . 37
Write using ABC and 123 modes . . . . . . . . . . . . . . . 38
Write with predictive text . . . . . . . . . . . . . . . . . . . . . 41
Tips for predictive text. . . . . . . . . . . . . . . . . . . . . . . . 44
6 Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Saving names and numbers. . . . . . . . . . . . . . . . . . . . 46
Recall names and numbers . . . . . . . . . . . . . . . . . . . . 47
Use phone book menus . . . . . . . . . . . . . . . . . . . . . . . 47
Edit a name or number . . . . . . . . . . . . . . . . . . . . . . . 48
Add a number to a phone book entry. . . . . . . . . . . . 49
Delete stored names and numbers . . . . . . . . . . . . . . 51
Add other information to a phone book entry . . . . . 51
Use caller groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Check memory status. . . . . . . . . . . . . . . . . . . . . . . . . 53
7 Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Check missed, received, or dialed calls . . . . . . . . . . . 55
Clear call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Use call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
ii
Turn on a current call timer . . . . . . . . . . . . . . . . . . . .58
Clear call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Data timers (Data/fax and Minibrowser). . . . . . . . . .58
8 Voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Store your voice mailbox number . . . . . . . . . . . . . . .60
Set greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Listen to your voice messages . . . . . . . . . . . . . . . . . .61
9 Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Write a text message . . . . . . . . . . . . . . . . . . . . . . . . .62
Use message templates. . . . . . . . . . . . . . . . . . . . . . . .65
Learn about e-mail text messages. . . . . . . . . . . . . . .66
Receive text messages . . . . . . . . . . . . . . . . . . . . . . . .67
Respond to a text message. . . . . . . . . . . . . . . . . . . . .68
Reply to a message . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Delete messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Message settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Organize text messages using folders . . . . . . . . . . . .72
10 Personalization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Learn about profiles . . . . . . . . . . . . . . . . . . . . . . . . . .74
Select a different profile. . . . . . . . . . . . . . . . . . . . . . .74
Customize a profile . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Rename profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Download a ringing tone . . . . . . . . . . . . . . . . . . . . . .79
Set the display language . . . . . . . . . . . . . . . . . . . . . .80
iii
Set the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Customize the Welcome screen . . . . . . . . . . . . . . . . 82
Learn about voice commands . . . . . . . . . . . . . . . . . . 83
11 Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
View in-call options . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Use call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Use call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Make a conference call . . . . . . . . . . . . . . . . . . . . . . . 89
Send own caller ID when calling. . . . . . . . . . . . . . . . 90
Use automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . 91
Calling card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Voice dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
1-touch dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Learn about Caller Groups . . . . . . . . . . . . . . . . . . . . . 97
Use Touch tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Link phone book entries. . . . . . . . . . . . . . . . . . . . . . 101
Learn about Voice Recorder. . . . . . . . . . . . . . . . . . . 102
12 Security and System settings . . . . . . . . . . . . . . . . . 104
Lock keypad (Keyguard) . . . . . . . . . . . . . . . . . . . . . . 104
Security code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Phone lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Call restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
GPS (Location sharing). . . . . . . . . . . . . . . . . . . . . . . 111
Automatic update of service . . . . . . . . . . . . . . . . . . 111
Learn about system selection . . . . . . . . . . . . . . . . . 112
iv
13 Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Use the alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . 113
Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
14) Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Launching an application . . . . . . . . . . . . . . . . . . . . .122
Other options available for applications . . . . . . . . .122
Download a new application . . . . . . . . . . . . . . . . . .123
15. Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
16 Your phone and other devices . . . . . . . . . . . . . . . . .126
PC Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
17 Minibrowser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Understand browsing sessions and indicators . . . .128
Launching the minibrowser . . . . . . . . . . . . . . . . . . .129
Minibrowser menu . . . . . . . . . . . . . . . . . . . . . . . . . .130
Navigate in the minibrowser . . . . . . . . . . . . . . . . . .131
Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Receive messages via the minibrowser . . . . . . . . . .133
End the minibrowser session . . . . . . . . . . . . . . . . . .134
Disable minibrowser confirmations . . . . . . . . . . . . .134
18 Reference information . . . . . . . . . . . . . . . . . . . . . . .135
v
Use accessories safely . . . . . . . . . . . . . . . . . . . . . . . 135
Important safety information . . . . . . . . . . . . . . . . . 136
Certification information (SAR). . . . . . . . . . . . . . . . 140
Care and maintenance. . . . . . . . . . . . . . . . . . . . . . . 142
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Battery information . . . . . . . . . . . . . . . . . . . . . . . . . 143
Chargers and other accessories. . . . . . . . . . . . . . . . 145
Nokia Xpress-on™ color covers . . . . . . . . . . . . . . . . 149
Frequently Asked Questions (FAQ) . . . . . . . . . . . . . 151
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Technical information . . . . . . . . . . . . . . . . . . . . . . . 161
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
19 Nokia One Year Limited Warranty. . . . . . . . . . . . . . 164
Appendix A
Message from the CTIA. . . . . . . . . . . . . . . . . . . . . . . . . . 171
Appendix B
Message from the FDA . . . . . . . . . . . . . . . . . . . . . . . . . 175
vi
For your safety

1 For your safety

Read these simple guidelines. Breaking the rules may be dangerous or illegal. Further detailed information is given in this manual.

SWITCH OFF WHERE PROHIBITED

Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.

ROAD SAFETY COMES FIRST

Don't use a hand-held phone while driving.

INTERFERENCE

All wireless phones may get interference, which could affect performance.

SWITCH OFF IN HOSPITALS

Follow any regulations or rules. Switch the phone off near medical equipment.

SWITCH OFF IN AIRCRAFT

Wireless devices can cause interference in aircraft.

SWITCH OFF WHEN REFUELING

Don't use the phone at a refueling point. Don't use near fuel or chemicals.

SWITCH OFF NEAR BLASTING

Don't use the phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.

USE SENSIBLY

Use only in the normal position. Don't touch the antenna unnecessarily.
[ 1 ]

QUALIFIED SERVICE

Only qualified personnel may install or repair phone equipment.

ACCESSORIES AND BATTERIES

Use only approved accessories and batteries. Do not connect incompatible products.

WATER-RESISTANCE

Your wireless phone is not water-resistant. Keep it dry.

BACKUP COPIES

Remember to make backup copies of all important data.

CONNECTING TO OTHER DEVICES

When connecting to any other device, read its user guide for detailed safety instructions. Do not connect incompatible products.

CALLING

Ensure the phone is switched on and in service. Enter the phone number, including the area code, then press . To end a call, press . To answer a call, press .

EMERGENCY CALLS

Ensure the phone is switched on and in service. Press as many times as needed (for example, to exit a call, to exit a menu) to clear the display. Enter the emergency number, then press
. Give your location. Do not end the call until told to do so.
[ 2 ]
For your safety

• QUICK GUIDE

Make a call Enter phone number, press Answer a call Press Answer a call with
call waiting
End a call Press Ignore a call Press Silence when your phone rings Redial Press twice Adjust call volume Press or Use the in-call menu While in a call, press to select Options Use 1-touch dialing Press and hold any key 2 through 9
Save a name and number Enter a number, press
Recall a name/number Press Names
Recall a name/number during a call
Check voice mail Press and hold OR dial your voice mailbox number Send a text message Press Menu 01-1-1. Add recipient’s phone number, then
Send an e-mail message Press Menu 01-1-1. Add recipient’s e-mail address, then
Read new message Press Show, then press Select. Reply to a message Press Options, select Reply, then select a reply option.
Reply to an e-mail messagePress Options, select Reply, then select a reply option.
Send a business card (SMS) Recall a name from the phone book. Press Details, then
Press or Answer
to select Options, select Save.
Enter a name and press OK
select Search. Enter first character of name
and press Search Press Options, scroll New call, press Select, press Search,
enter the first letter of the name to find
press Options. Scroll to Enter text, then press Select. Enter the message text, then press Options and select Send.
press Options. Scroll to Enter text, then press Select. Enter the message text, then press Options and select Send.
Write the reply, press Options and select Send.
Write the reply, press Options and select Send.
press Options, select Send bus. card, select Via text msg. Enter the recipient’s number or press Search to retrieve a number from the phone book. Press OK.
,
[ 3 ]

• MENU SHORTCUTS

1 MESSAGES
Text messages . . . . . . . . . . . 01-1
Write message. . . . . . . 01-1-1
Inbox . . . . . . . . . . . . . . 01-1-2
Outbox . . . . . . . . . . . . . 01-1-3
Archive. . . . . . . . . . . . . 01-1-4
Templates. . . . . . . . . . . 01-1-5
My folders . . . . . . . . . . 01-1-6
Distribution lists . . . . . 01-1-7
Delete messages . . . . . 01-1-8
Message settings. . . . . 01-1-9
Voice messages . . . . . . . . . . 01-2
Minibrowser messages . . . . 01-3
2 CALL LOG
Missed calls . . . . . . . . . . . . . . 2-1
Received calls . . . . . . . . . . . . 2-2
Dialed numbers . . . . . . . . . . . 2-3
Delete recent call lists . . . . . 2-4
Call timers . . . . . . . . . . . . . . . 2-5
Data/fax . . . . . . . . . . . . . . . . 2-6
Minibrowser calls . . . . . . . . . 2-7
3 PROFILES
Normal . . . . . . . . . . . . . . . . . . 3-1
Silent . . . . . . . . . . . . . . . . . . . 3-2
Meeting . . . . . . . . . . . . . . . . . 3-3
Outdoor . . . . . . . . . . . . . . . . . 3-4
Pager . . . . . . . . . . . . . . . . . . . 3-5
4 SETTINGS
Call settings. . . . . . . . . . . . . . 4-1
Phone settings. . . . . . . . . . . . 4-2
Time settings . . . . . . . . . . . . . 4-3
Accessory settings. . . . . . . . . 4-4
Security settings . . . . . . . . . . 4-5
Network services. . . . . . . . . . 4-6
Restore factory settings . . . . 4-7
5 SYSTEM
Roaming options . . . . . . . . . 5-1
Mode. . . . . . . . . . . . . . . . . . . 5-2
6 GAMES
Select game . . . . . . . . . . . . . 6-1
Snake II. . . . . . . . . . . . . . 6-1-1
Kart Racing. . . . . . . . . . . 6-1-2
Space Impact II . . . . . . . 6-1-3
Bumper . . . . . . . . . . . . . . 6-1-4
Settings. . . . . . . . . . . . . . . . . 6-2
7 VOICE
Voice tags. . . . . . . . . . . . . . . 7-1
Voice commands . . . . . . . . . 7-2
Profiles . . . . . . . . . . . . . . 7-2-1
Voice mailbox. . . . . . . . . 7-2-2
Voice recorder . . . . . . . . 7-2-3
Call log . . . . . . . . . . . . . . 7-2-4
Recorder . . . . . . . . . . . . . . . . 7-3
Record. . . . . . . . . . . . . . . 7-3-1
Recordings list . . . . . . . . 7-3-2
8 MINIBROWSER
9 ORGANIZER
Alarm clock. . . . . . . . . . . . . . 9-1
Calendar . . . . . . . . . . . . . . . . 9-2
Calculator. . . . . . . . . . . . . . . 9-3
Stopwatch . . . . . . . . . . . . . . 9-4
10 APPLICATIONS
[ 4 ]

2Welcome

Congratulations on the purchase of your Nokia mobile phone - a new tool for the mobile information society.
Nokia recommends that you read this chapter before you use your new phone. You will find useful information about:
• How to use this guide
• How to understand network services
• How to contact Nokia

• GET THE MOST OUT OF THIS GUIDE

The tips that follow can help you use this guide efficiently as you learn to use your phone.
Understand the terms
This guide uses certain terms for certain actions.
Press means to briefly press then release a key. For example,
Press means “Press the zero key.”
Press Menu means to press the selection key that is below the word
Menu on the phone’s screen.
Press and hold means to press and hold a key for two to three seconds
(depending on the feature you’re using), then release the key.
•Use the selection keys and to choose an option on a
menu.
Highlighted means that an option you see on the screen is enclosed
in a dark bar. Choices you make with the two selection keys act on the highlighted option.
Welcome
[ 5 ]
Observe text conventions
This user guide provides text clues to help make instructions clear and easy to follow. These clues are called conventions.
Convention What it means
bold
bold and blue
blue and italic A definition for the word or phrase appears in the terms
italic Italics indicate emphasis. Pay close attention to any
Indicates one of the following items:
• The word or phrase appears on the phone’s screen.
• Special text such as Notes and Warnings.
Indicates the text is an address on the World Wide Web.
list (glossary) near the end of the user guide.
information in italics.
Follow graphic clues
This guide uses certain icons (graphic clues) to alert you to important information.
Tip: Provides information about a shortcut or an alternate method of doing something.
Note: Explains a feature or points out an important concept.
Important: Alerts you to information critical to using a feature
correctly.
Caution! Warns you when you may lose information.
Warning! Helps you avoid personal injury, damage to the phone,
or property damage.
[ 6 ]
Welcome
Look for updates
From time to time, Nokia updates this user guide to reflect changes or corrections. The latest version can be found in the US market section of the Nokia Web site:
http://www.nokia.com

• UNDERSTAND WIRELESS NETWORK SERVICES

Your service provider’s wireless network may be equipped to provide special features or functions for use with your Nokia phone. These features are called network services, and may include some of the following:
• Voice mail and voice privacy
• Call waiting, call forwarding, and caller ID
• Text messages
• Ability to block or send your own caller ID
• News and information services
• Selected Internet access services
Sign up with a service provider
Before you can take advantage of your service provider’s network services, you must sign up with a wireless service provider and subscribe to these services. Your service provider will make available descriptions of its services and instructions for using them.
Note differences among service providers
Wireless service providers may differ from each other in certain ways. For example, some networks may not support special language-dependent characters. Contact your service provider regarding your service needs.
[ 7 ]

• LEARN ABOUT ACCESSIBILITY SOLUTIONS

Nokia is committed to making mobile phones easy to use for all individuals, including those with disabilities. Nokia maintains a Web site that is dedicated to accessibility solutions. For more information about phone features, accessories, and other Nokia products designed with your needs in mind, please visit the following Web site:
www.nokiaaccessibility.com
Alternate format user guides
This user guide is available in alternate formats, including:
• Braille
• Large print
• Audiocassette
• E-text (electronic documents on a 3.5-inch disk, in Microsoft Word or WordPerfect format).
To request any of the above formats, please contact Nokia Customer Care. Please see “Contact Nokia” on page 9 for more information.
Accessible features
Your phone has many accessible features, including the following:
• Tactile feedback when a you press a key
• Adjustable display brightness
• Ability to send and receive short text messages
• Convenience of 1-touch dialing
• Vibrating alert for incoming calls and messages
• Flashing lights alert for incoming calls and messages
• TTY/TDD device compatibility using the 2.5mm accessory jack
[ 8 ]
Text Telephone (TTY) and Teletype Device for the Deaf (TDD) device compatibility
Your Nokia phone is equipped with a universal 2.5mm accessory jack that can be used to connect any “cellular ready” or “cellular compatible” TTY/ TDD device’s cable to your phone.
Important: Once your TTY/TDD device is connected to your phone, you must use the phone’s menu (Menu - Settings - Accessory settings - TTY) to enable the TTY/TDD mode.
LPS-4 mobile inductive loopset
The LPS-4 Loopset is a Nokia accessory designed to make the 3500 series phone more accessible to hearing-aid users.
The Nokia Loopset gives hearing-impaired wireless customers clear access to digital telephony. With the loopset, people who use a T-coil equipped hearing aid can make and receive calls without noise interference.
Note: The LPS-4 is sold separately as an accessory. Once you connect the LPS-4 to your phone, use the phone’s menu (Menu ­Settings - Accessory settings - Loopset) to enable loopset mode. For more information, see “Learn about your headset” on page 35.

•CONTACT NOKIA

When you need help, the Nokia Care Center can provide information about Nokia products. Please refer to the table on the following page for more information on how to contact Nokia.
Welcome
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Customer Care Center, USA
Customer Interaction Centre, Canada
Nokia Mobile Phones 7725 Woodland Center Blvd., Suite #150 Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
TTY/TDD Users Only:
1-800-24-NOKIA (1-800-246-6542)
If you ever need to call Nokia Customer Care, Nokia Customer Interaction Center, or your wireless service provider, you will need to provide specific information about your phone. This information is provided on the phone’s label.
Nokia Products Ltd. 601 Westney Road South Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070
Your phone’s label
The label is inside the back cover of your phone (under the battery). It contains important information about your phone, including the model and electronic serial numbers (ESN). Nokia recommends that you note this information on the title page of this guide. Please do not remove or deface the label.
Have the right information available
We recommend that you have the following information available before you contact the Nokia Customer Service department:
• the phone’s model number
• electronic serial number (ESN)
• your ZIP code
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Have the phone or accessory available
Whether you’re calling about your phone or an accessory, have the equipment available when you call. A Nokia representative may ask a specific question about your phone or accessory, so please have the device available for quick reference.

•REGISTER YOUR PHONE

Make sure to register your phone at www.warranty.nokiausa.com or 1-888-NOKIA-2U (1-888-665-4228) so that we can serve your needs better if you should call the Nokia Customer Care Center or have your phone repaired.

• E-NEWSLETTERS

When you register your phone, you can sign up for Nokia's e-newsletter
Nokia Connections if you would like. You will receive tips and tricks on
using your phone, accessory information, and special offers.

• CONTACT YOUR SERVICE PROVIDER

Some service providers have preprogrammed their customer support number into the phone. Pressing and holding the key (or the key that your service provider instructs you to use) for two seconds will automatically dial their customer support number.
Welcome
This feature can be helpful if you’re having difficulties dialing a number, especially when traveling outside your home area.
If your service provider determines that the problem is Nokia-related, the provider’s representative will direct you to the Nokia Customer Care Center (USA) or Nokia Customer Interaction Centre (Canada).
Note: This one-key feature may not be available on all systems. Contact your service provider for availability.
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3 About your phone

s
This section gives you a brief introduction to your phone and provides you with quick steps for making, answering, and managing your calls. The rest of this guide user provides complete details on phone use.
Power key
2.5 mm headset jack
Selection key
Talk key
Number keys
Star key
Microphone
Earpiece
Display screen
Selection key
4-way scroll key
End key
Pound key
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About your phone

• ABOUT THE ANTENNAS

Your phone is equipped with three antennas. The internal antenna is always active. The whip antenna is activated when the whip antenna is fully extended. The GPS antenna is also internal and is activated when placing emergency calls or when the Location sharing feature is activated. For more information on Location sharing, see “GPS (Location sharing)” on page 110.
As with any other radio transmitting device, do not touch either of the two antennas unnecessarily when the phone is switched on. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Not touching the antenna area during a phone call optimizes the antenna performance and the talk time of your phone.
While in a call, hold the phone to your ear, placing your finger tips on the Nokia badge at the mid-center of the back cover (located below the antenna area on the back of your phone).
Whip antenna
Internal antenna
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• ABOUT THE BATTERY

Install the battery
Warning! Use only the BLC-2 battery in this Nokia phone.
If your dealer has already installed the battery, please see “Charge the battery” on page 15.
1 Remove the back cover of the
phone by pressing and holding the release button while sliding the cover upward toward the top of the phone. Set the back cover aside.
2 Place the battery in the compartment
with the label side facing up and the metal contacts aligned with the contact prongs. Snap the battery into place.
3 Replace the cover by sliding it
carefully over the whip antenna downward until you hear a click.
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About your phone
Charge the battery
Follow these guidelines to charge the battery.
1 Connect the charger to an AC
wall outlet.
2 With your phone on or off,
connect the lead from the charger to the charging port located on the bottom of the phone. The battery indicator bar appears on the screen and starts to scroll up and down after a few seconds. With the phone off, only the battery indicator bar will appear.
3 Disconnect the charger from the phone and AC outlet
when the battery is fully charged.
After the indicator bar stops scrolling, the battery is almost fully charged, and is fully charged after an additional hour (approximately). The message Battery Full is displayed.
Note: For best performance, charge the battery for 24 hours before you use the phone. The charging time depends on the charger and battery you use. For example, the charging time for the BLC-2 battery with the ACP-7U charger is approximately 4 hours.
Important: Do not leave the battery connected to a charger for more than 72 hours, since prolonged maintenance charging could shorten its lifetime.
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Remove the battery
Warning! Use only your hands to remove the battery. Do not
puncture, burn or use any objects that may damage the phone or the battery. Please recycle the battery, or dispose of properly.
You will need to remove the existing battery if you want to install a new battery or if you’ve purchased a spare battery. Make sure the phone has been turned off for ten seconds.
1 Remove the back cover of the phone as shown in step 1 on page 14.
2 Place your index finger in the
space at the bottom of the battery, and press toward the top of the phone.
3 Take out the battery.
Important battery information
• Recharge your battery only with a charger approved by Nokia.
• You can switch the phone on and use it for calls while the battery is charging.
• If the battery is totally empty, it may take a few minutes for the battery indicator to appear on the screen.
• If you switch the phone on when charging is complete, the message Battery full is displayed momentarily.
• Charging time depends on the charger and battery used. Please see “Battery information” on page 143, for more information.
• If the battery has become completely empty, you may need to recharge it for a few minutes before you can make or receive calls.
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About your phone
Prolong battery life
A battery lasts longer and performs better if you fully discharge it from time to time. To discharge your battery, leave your phone switched on until the battery drains completely. Ignore any messages to recharge your
battery and let the battery completely discharge.
Important: Do not attempt to discharge the battery by any means other than those just described.

• SWITCH YOUR PHONE ON OR OFF

To switch your phone on or off, press and hold the power key (located on the top of the phone) for two seconds.
Warning! Do not switch on the phone when wireless phone use is prohibited or when it may cause interference or danger.
Power key

• CHECK THE START SCREEN

The Start screen refers to the phone’s display when no calls are in progress, and there are currently no menu or phone book entries displayed.
You can easily return to the Start screen from any location (other than an active call) simply by pr essi ng th e ke y. Howe ver, kee p in m ind th at an y tex t or nu mbers that you were entering at the time will be lost, and your work will not be saved.
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The following table describes the status indicators and icons found on the Start screen:
Element Description
Home Your service provider’s name may appear here.
Shows the signal strength of the wireless network where you are. The higher the bar, the stronger the signal.
Shows the battery charge level.
The higher the bar, the higher the power level in the battery.
Menu
Names
The entry point for your phone’s menu. Press (left selection key) to view the menu options.
The entry point for the phone book menu. Press (right selection key) to view the phone book menu options.
Icon appears in upper left corner of screen, indicating that you are in a digital network.

• LEARN ABOUT THE KEYS

The table on the following page contains a summary of how the various keys on your phone work.
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Key Description
Power: Press and hold to switch the phone on or off.
Pressing this key momentarily displays a list of profiles that can be selected. Power key also displays menu while using Minibrowser.
Selection: Press to choose the option shown by the word above the key (for example, Menu or Names).
Scroll keys: Press to scroll up or down through a menu list of options.
Talk: Press to make a call to the name or number shown on the screen or to answer a call. Pressing this key when not in a call (or when not in the menu or phone book) displays a list of recently dialed numbers.
End: Press to end a call, to silence the ring from an incoming call, or to exit the phone book or menus completely. Used as Back key in Minibrowser.
Number: Use keys 1 through 9 to enter numbers and
through
letters. Press and hold to dial your voice mailbox. Press and hold to launch the Minibrowser.
About your phone
# key: Use # key to change case of text, or to enable or disable predictive text input.
* key: Use * key to enter special characters (example: punctuation) or access special characters menu.
Left scroll key: Press left scroll key to decrease volume or to go directly to the Write message menu.
Right scroll key: Press right scroll key to decrease volume or to go directly to the Calendar menu.
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• MAKE AND ANSWER CALLS

Use the following table as a quick reference for making and answering calls:
Task Instructions
Make a call 1 Enter the number using the keypad (include area
code as needed).
2 Press
3 Hold the phone as you would any other telephone,
with the ear piece over your ear and the microphone near your mouth.
Answer a call
End a call Press to terminate the active call.
Reject a call Press when you don’t want to answer a call, but
Keyguard To avoid accidental calls, press (for Menu) then
Unlock keypad
When your phone rings, press
still want to silence the ringer.
(within three seconds) to lock your keypad. This
activates the Keyguard feature.
When the keypad is locked, press Menu then (within three seconds). This deactivates the Keyguard feature.
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About your phone

• REVIEW PHONE SYMBOLS

The following is a collection of the various indicators and icons you may see on your phone.
Symbol Description
A call is in progress.
You have selected the Silent profile (silencing your phone’s ringer, keypad tones, warning tones, etc.)
Keyguard is active
You have one or more voice messages waiting.
You have one or more unread text messages waiting.
Digital service is available.
Letters you enter appear as uppercase (ALL CAPS).
Letters you enter appear in lowercase.
Letters you enter appear in sentence case (first word in sentence capitalized) or title case (in phone book).
Characters you enter appear as numbers.
Predictive text mode is active. Predictive text feature available for Calendar and for text messages.
Predictive text mode activated. Characters you enter appear in sentence case (only first word in sentence capitalized).
Predictive text mode activated. Characters you enter appear as uppercase letters.
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Symbol Description
Predictive text mode activated. Characters you enter appear as lowercase letters.
Insert symbol mode, used to enter special characters such as punctuation marks.
The alarm clock is set.
Indicates that a reminder has expired.
Indicates you are roaming.
Indicates call over a secure connection.
Indicates that a headset is connected (either via the
2.5mm jack or to the accessory connector located at the bottom of phone)
Indicates phone is in handsfree car kit
Indicates a connection to data network.
Indicates you have a minibrowser message.
Indicates TTY/TDD mode is active

•MEMORY USE

In your phone, Calendar Notes and Java Applications share a common pool of memory (storage capacity). When either of these features are used, there is less available memory for the other feature which is also dependent on shared memory. This is especially true with heavy use of some features. If your use of a feature takes all of the shared memory, your phone may display a message saying Memory full. To proceed, you would need to delete some of the information or entries from these features to make additional memory space available.
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