Microsoft NPC-1NB User Guide

Nokia 3320

User Guide

Draft V0.1

Not For Distribution

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The wireless phone described in this guide is approved for use in TDMA and AMPS networks.

Legal information

Part No. 9353391, Issue No. 1

Nokia is a registered trademark of Nokia Corporation. Printed in Canada XX/2001 Nokia, Nokia Connecting People and the Original Accessories logos are trademarks

Includes RSA BSAFE cryptographic or security protocol software from RSA Security.

The information contained in this Owner’s Manual was written for Nokia phone NPC-1 and NPW-1. The right to make changes and improvements to any of the products described in this guide without prior notice is reserved.

Export Controls

This product may also be subject to United States export controls. The United States export laws currently prohibit the export of certain technical data and software into Cuba, Iran, Iraq, Libya, North Korea, Sudan, and Syria, or any national or resident of those countries, or to anyone on the United States Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. You agree that you shall not export this product in contravention of United States export laws.

FCC/Industry Canada Notice

Your phone may cause TV or radio interference (for example, when using a telephone in close proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your telephone if such interference cannot be eliminated. If you require assistance, contact your local service facility.

This device complies with part 15 of the FCC rules. Operation is subject to the condition that this device does not cause harmful interference.

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Safety first 1

Safety guidelines 1

Road safety comes first 1 Switch off in hospitals 1 Switch off while aboard aircraft 1 Switch off when refueling 1 Switch off near blasting 1 Observe infrared precautions 1

Quick tips 2

Be aware of interference 2 Use your phone sensibly 2 Use only qualified service personnel 2 Use approved accessories and batteries 2 Read instructions before you connect to other devices 2 Make sure the phone is on 2

Your phone’s label 3

Welcome 4

Get the most out of this guide 4

Understand the terms 4 Notice text conventions 4 Follow graphic clues 5 Look for updates 5

Understand wireless network services 6

Learn about accessibility solution 6

The Nokia commitment 6

Alternate format user guides 7 LPS-3 Mobile Inductive Loopset 7 Find information about your phone 8 Contact Nokia 9

Have the right information available 9

Have the phone or accessory handy 9

Contact your service provider 10

Set up your phone 11

Attach the battery 11 Charge the battery 11 Remove the battery 12 Important battery information 12 Prolong battery life 12 Connect the headset 13 Use the carrying case 13 Adjust the volume 13 Adjust screen contrast 13 Choose the look of your screen 13

Review the basics 14

Antenna 14

Possible overheating 15 Learn the keys 15 Make and answer calls 16 Check the Start screen 16

Return to the Start screen 17

Check the header line and scroll bar 17

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Review phone symbols 18 Use the selection keys 20 Check in-phone help 20 Browse phone menus 20

Scroll through menus 21

Use a shortcut 21 Shortcuts 22 Phone book menu 26

Use the phone book 28

Review ABC and 123 entries 28

Enter letters 28

Enter numbers 29

Enter punctuation and other characters 29 Use special characters in names and phone numbers 30

In ABC mode 30

In 123 mode 30

Check call history 31

Check the call log 31

Check missed calls 32

Check previously dialed calls 32

Check received calls 33

Clear call lists 33 Check call timers 34

Turn on a current call timer 34

Clear call timers 35

Use advanced calling features 36

Set in-call options 36 Use call waiting 37

Store the call waiting feature code 37 Activate call waiting 37

Manage calls 37

Make a conference call 37 Lookup a number during a conference call 38

Use call forwarding 39

Store the call forwarding feature code 39

Activate call forwarding 39 Redial automatically 41 Use a calling card 41

Save calling card information (step 2) 42

Choose a calling card to use 43

Make a calling card call 43 Send your own number in caller ID 43

Store the Send Own Number feature code 44 Select a phone number 45

Select the phone number 45

Select digital or analog 45 Set touch tones 46

Set touch tone length 46

Store touch tone sequences (strings) 47

Use voice mail 49

Check for messages 49 Set up your voice mailbox 49

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Set greetings and passwords 50 Listen to your voice messages 50

Personalize rings & tones 51

What is a profile? 51 Select a different profile 51 Customize a profile 52

Set ring options 53 Set the ring volume 53 Set the ring tone 54 Set a vibrating alert 55 Set keypad tones 55 Set warning and game tones 55 Set the message alert tone 56 Set your phone to answer automatically 56 Set the lights (car kit only) 57

Rename profiles 58

Personalize phone settings 59

Set the display language 59 Set and display the clock 59

Set the clock 59 Display the clock 60

Select the time format 60 Add a welcome note 60 Use 1-touch dialing 61

Set up a 1-touch dial key 61

Change 1-touch dialing numbers 61

Erase 1-touch dialing numbers 62

Restore factory settings 62

Manage phone security 63

Change your security code 63 Protect your phone with the lock code 64

Turn on the phone lock 64 Store an unlocked phone number 65 Call an unlocked phone number 65 Answer a call while using a lock code 65 Change your lock code 65 Turn off the lock code 66

Lock the keypad 66

Activate keyguard 66 Deactivate keyguard 66 Answer a call while keyguard is active 67

Restrict calls 67

Restrict outgoing calls 67 Restrict incoming calls 68

Manage prepaid services 69

Activate the Prepaid menu 69 Deactivate the Prepaid menu 69 Save access phone numbers 70 Check the prepaid balance 70 Add money to your prepaid account 70 Check prepaid balances 71 Make calls using Prepaid service 71

Set network services features 72

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Set up how your phone selects a system 72

Set up the way your phone selects a network 73

Switch between private and public systems 73

Select a public system 74 Use your phone on the road 75

Communicate with text messages 76

About text messages 76 Write with standard text entry 76 Write with predictive text 77

Keys and tools for predictive text 78

Turn on predictive text input 78

Turn off predictive text input 79

Tips for predictive text 79

Add a word to the match list 80

Insert numbers 80

Insert symbols 80

Write compound words 80 Use folders to store text messages 81 Write and send a text message 81 Save a message in the saved folder 82 Resend a message from the outbox 82 Receive a text message 82 Read a text message 83

Choose options for a message 83 When your phone’s memory is full 84 Erase a message 84 Reply to a message 85

Forward a message 85 Send and receive e-mail messages 85

Save e-mail addresses 85 Send an e-mail message 87

Other options for a completed message 88 Reply to or forward an e-mail message 88 Chat with other phone users 89

Use special features 90

Send and receive business cards 90

Send a business card 90

View a received business card 90

Save a viewed business card 90

Delete a viewed business card 91 Download ringing tones 91

Receive a ringing tone 91

Save a received ringing tone 91

Discard received ringing tones 92 Use the Alarm clock 92 Use the Calculator 93

Convert currency 94

Use Infrared 96

Sending and receiving data 96

Check the status of an IR connection 96

Other types of IR connections 97

Phone book 97

Reminders 98

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Connect to the Internet* 99

Learn about the Services menu 99 Set up for browsing 100 Your service provider and WAP 100 Launch the browser* 100

Navigate a WAP card 100 The browser menu 101

The Options menu 102 Bookmarks 103 Download a ring tone 104 Play, save, or erase a ring tone 104

Play games 105

Start a new game 105 Snake II 105 Space Impact 105 Pairs II 105

Frequently asked questions (FAQ) 106 Glossary 110 Reference information 116

Batteries, chargers, accessories and Technical information 116 Important safety information 117

Traffic safety 118

Operating environment 118

Electronic devices 118

Potentially explosive atmospheres 120

Vehicles 120

Emergency calls 121

Make an emergency call 121 Radio frequency (RF) signals 122

Care and maintenance 123 Accessories 124 Batteries 125

Charging times 125

Standby and talk times 126 Chargers and other accessories 126

When a charger is not in use 127

Standard Travel Charger (ACP-7) 127

Travel Charger (ACP-8) 127

Rapid Cigarette Lighter Charger (LCH-9) 127

Desktop Charging Stand (DCV-10) 128

Headset (HDE-2) 128

Nokia Xpress-on™ color covers 128 Troubleshooting 129 Technical Information 130

NOKIA One-Year Limited Warranty 132

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1 Safety first

Read these simple guidelines before you use your phone. Failure to comply with these guidelines may be dangerous or illegal.

• SAFETY GUIDELINES

Following are important safety precautions for phone use.

Road safety comes first

Do not use a hand-held phone while driving. Park the vehicle first.

[road_saf]

Switch off in hospitals

Follow any regulations or rules. Switch your phone off near medical equipment. [off_hosp]

Switch off while aboard aircraft

Wireless phones can cause interference. Using your phone aboard an aircraft is illegal at certain times. Observe the rules as announced on the aircraft. [off_airc]

Switch off when refueling

Do not use your phone at a refueling point. Do not use it near fuel or chemicals. [off_refu]

Switch off near blasting

Do not use your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules. [off_blas]

Observe infrared precautions

Do not point the IR beam at anyone’s eyes or allow it to interfere with other IR devices. [art]

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• QUICK TIPS

Observe these brief guidelines to get the best performance from your mobile phone.

Be aware of interference

All wireless phones may get interference that could affect performance.

[interfer]

Use your phone sensibly

Use your phone only in the normal position (next to the ear). Do not touch the antenna unnecessarily.

[use_sens]

Use only qualified service personnel

Equipment must be installed or repaired only by qualified service personnel. [qua_svc]

Use approved accessories and batteries

Use only approved accessories and batteries. Do not connect incompatible products. [acc_batt]

Read instructions before you connect to other devices

When you connect your phone to any other device, read the device’s user guide for detailed safety instructions. Do not connect incompatible products. Remember to make backup copies of all important data. [art]

Make sure the phone is on

Before you make a call, be sure your phone is switched on. To make and receive calls, you must sign up with a cellular service provider.

[make_cal]

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• YOUR PHONE’S LABEL

The label found on the back of your phone (under the battery) contains important information about your phone, including the model and serial numbers. You will be required to provide information from this label, in the event you call Nokia Customer Service (or call your service provider). Therefore, please do not remove or deface this label.

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2 Welcome

Congratulations on your purchase of a Nokia 3320 mobile phone, a new tool for the mobile information society.

Nokia recommends that you read this chapter before you use your new phone. You will find useful information about:

• How to use this guide

• Cellular network services

• How to contact Nokia

• GET THE MOST OUT OF THIS GUIDE

The tips that follow can help you get peak performance from this guide as you learn to use your phone.

Understand the terms

This guide uses certain terms for certain actions.

Press means to briefly press and then release a key. For example, press means press the zero key.

[Art for press menu] Press means to press the key that is below the

word Menu on the screen.

[Art for press menu] Press and hold means to press and hold a key for 1

to 3 seconds (depending on the feature you’re using), and then release the key.

Notice text conventions

This user guide provides text “clues” to help make instructions clear and easy to follow. These clues are called conventions.

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Convention What it means

bold The word or phrase appears on the phone’s screen. bold and blue The word is an address on the World Wide Web.

bold, blue, and italic

italic Italics indicate emphasis. Pay close attention to any

A definition for the word or phrase appears in the terms list near the end of the user guide.

information in italics.

Follow graphic clues

This guide uses certain icons (small pictures) to alert you to important information.

Tip: Provides information about a shortcut or an alternate method of doing something.

Note: Explains a feature or points out an important concept. Important: Alerts you to information critical to using a feature correctly. Caution: Warns you when you may lose information. Warning: Helps you avoid personal injury, damage to the phone, or

property damage.

Look for updates

From time to time, Nokia updates this user guide to reflect changes or corrections. The latest version may be available at the Nokia site on the World Wide Web: http://www.NokiaUSA.com

1 On the home page, click Nokia Phones, scroll to the section about

your phone, and click Phone details.

2 Click an item to download the user guide, quick guide, or interactive

guide (if available).

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• UNDERSTAND WIRELESS NETWORK SERVICES

A wireless network service provides the connections you need to use your mobile phone. The network also can give you access to special wireless services, including:

• Voice mail and voice privacy

• Call waiting, call forwarding, and caller ID

• Text and picture messages

• Ability to send your own number

• News and information services

• Selected Internet access services

Before you can take advantage of any of network services, you much sign up with a wireless service provider. Your service provider will make available descriptions of its services and instructions for their use.

Note differences among service providers

Wireless network providers differ from each other in certain ways. For example, some networks may not support all language-dependent characters. When you sign up for service, make sure your provider offers the services you need.

• LEARN ABOUT ACCESSIBILITY SOLUTIONS The Nokia commitment

Nokia is committed to making mobile phones easy to use for all individuals, including those with disabilities. Nokia maintains a site on the World Wide Web that is dedicated to accessibility solutions. For more information about phone features, accessories, and other Nokia products designed with your needs in mind, visit the Nokia World Wide Web site at

www.nokiaaccessibility.com.

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Alternate format user guides

This user guide is available in alternate formats, including:

• Braille

• Large print

• Audiocassette

• E-text (3.5-inch disk in Microsoft Word or WordPerfect). To request any format, call Nokia Customer Care at (888) 665-4228.

Hearing-impaired and other TTY users can contact Nokia at (800) 246-

6542.

LPS-3 Mobile Inductive Loopset

The LPS-3 Loopset is a Nokia accessory designed to make the 3300 series phone more accessible to hearing-aid users. The LPS-3 Loopset is also compatible with the Nokia 8200- and 8800- series digital phones.

The Nokia Loopset gives hearing-impaired wireless customers clear access to digital telephony for the first time. With the Loopset, people who use a T-coil equipped hearing aid can make and receive calls without noise interference.

HOW THE LOOPSET WORKS

The LPS-3 Loopset uses inductive technology to transmit sound to a hearing aid equipped with a T-coil. With inductive technology, the sound from the phone is amplified more efficiently and background noise is eliminated.

The loopset is easy to use. You wear the loopset around your neck, connect it to your phone, and speak directly toward the microphone.

For detailed instructions on using the loopset, refer to the booklet that comes with the LPS-3.

Note: The Loopset can be purchased separately as an accessory.

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Accessible features

The 3300 has many accessible features including:

• Nibs beneath the 5-key for quick reference to the keypad

• Tactile feedback when a key has been pressed

• Adjustable display contrast

• Adjustable font size

• Ability to send and receive short text messages

• Convenience of one-touch dialing

• Vibrating alert for incoming calls and messages

• Ability to define ring tones for different caller groups

• FIND INFORMATION ABOUT YOUR PHONE

If you ever need to call Nokia Customer Service or your cellular service provider, you will need to provide specific information about your phone. This information is provided on the phone’s label.

The label is on the back of the phone (under the battery). It shows the:

• Model number [Need picture of label]

• Phone type (a technical designation)

• Electronic serial number (ESN) Do not remove or deface the label.

• CONTACT NOKIA

When you need help, the Nokia Customer Service department can provide information about Nokia products.

Have the right information available

We recommend that you have the following information available before you contact the Nokia Customer Service department:

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• The phone’s model number (3360)

• The ESN (serial number)

• Your ZIP code The serial number is on the phone’s label. See “Find information about

your phone” for help.

Have the phone or accessory handy

Whether you’re calling your phone or an accessory, you should have the the equipment with you when you call. For example, if you’re calling about a headset, please have it handy. That way, if a Nokia representative asks a specific question about the accessory, you will have it available for quick reference.

Nokia Customer Care Center, USA Customer Service, Canada

Nokia Mobile Phones, Inc. 7725 Woodland Center Boulevard,

Suite #150 Tampa, Florida 33614 Tel: 1-888-NOKIA2U (1-888-665-4228) Fax: 1-813-249-9619 TTY: 1-800-24NOKIA (1-800-246-6542)

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Nokia Products Ltd. 575 Westney Rd. South Ajax, Ontario L1S 4N7 Tel: 1-888-22NOKIA (1-888-226-6542) Fax: 1-905-427-1070

Contact your service provider

Some service providers program a one-key customer support number into the phone. This number can be useful if you’re having trouble dialing a number, especially when you’re traveling outside your home area.

This one-key feature might not be available on all systems. Contact your service provider for availability.

When you need to get in touch with your wireless service provider:

• Press and hold the <xxx> key (or the key that your service provider

instructed you to use) for 2 seconds. Your phone will automatically dial the provider’s customer support

number.

If your service provider determines that the problem is Nokia-related, their representative will direct you to the Nokia Customer Care Center (USA) or Nokia Customer Service (Canada).

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3 Set up your phone

Before you use your phone, you need to:

• Charge the battery.

• Connect any accessories you want to use and set up for infrared transfer.

• Adjust a few phone settings to suit your needs.

• ATTACH THE BATTERY

This section tells you how to install a new battery. If you’re installing a replacement battery, make sure you use only a Nokia-approved part.

1 If the back cover is attached to your phone, carefully remove it. (See

Reference Information for instructions on removing the back cover. )

2 Locate the metal connectors on the bottom edge of your battery. 3 Holding the battery with the label facing you, place the battery in the

phone bottom first so that the connectors on the battery and the connectors in the phone will be touching.

4 Snap the top of the battery in so that the bar comes down snuggly

next to the battery.

• CHARGE THE BATTERY

Follow these guidelines to charge the battery.

1 With your phone on or off, connect the lead from the charger to the

bottom of the phone.

2 Connect the charger to an AC wall outlet.

The battery indicator bar starts to scroll up and down after a few

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seconds.

3 Disconnect the charger from the phone and AC outlet when the

battery is fully charged.

After the indicator bar stops scrolling, the battery will accept a “trickle charge” for an additional 2 hours until it is fully charged. See “Reference Infromation” for more information on batteries.

• REMOVE THE BATTERY

You will need to remove the existing battery if you want to install a new battery or if you’ve purchased a spare battery.

1 Make sure the phone has been turned off for 10 seconds. 2 Remove the back cover of the phone. 3 Locate the battery latch that runs along the end of the battery

nearest the top of the phone.

4 Using your thumbnails, press the bar away from the battery until it

snaps and the battery lifts slightly. Once the battery has lifted, you can remove it from the phone.

Note: Use only your hands to remove the battery. Do not use any objects

which may damage the phone or the battery.

• IMPORTANT BATTERY INFORMATION

• Recharge your battery only with a charger approved by Nokia.

• You can switch the phone on and use it for calls while the battery is charging.

• If the battery is totally empty, it may take a few minutes before the charging indication appears on the screen.

• If the phone is switched on when charging is completed, the screen momentarily shows the message Battery full.

• The BMC-2 battery does not need to be fully discharged before

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recharging.

• Charging time depends on the charger and battery used. See “Batteries” for charging times.

• PROLONG BATTERY LIFE

A NiMH battery lasts longer and performs better if you fully discharge it from time to time. To discharge your battery, follow either of these steps.

• Leave your phone switched on until the battery is drained. Ignore any

messages to recharge your battery.

• Use the battery discharge feature of any approved accessory available for your phone.

Important: Do not attempt to discharge the battery by any means other

than those just described.

• CONNECT THE HEADSET

• USE THE CARRYING CASE

• ADJUST THE VOLUME

• ADJUST SCREEN CONTRAST

• CHOOSE THE LOOK OF YOUR SCREEN

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4 Review the basics

This section gives you a brief introduction to the phone and shows quick steps for making, answering, and managing your calls. The rest of this guide provides complete details on phone use.

[keys picture of phone]

• ANTENNA

Your phone has a built-in antenna. As with any other radio transmitting device, do not touch the antenna unnecessarily when the phone is switched on. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.

[graphic of the back of the phone showing the antenna]

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Possible overheating

It is normal for your phone to become hot during use. If the phone becomes too hot, it automatically drops the current call and returns to the Start screen. You won’t be able to make or receive calls until the phone cools.

• LEARN THE KEYS

Here is a summary of how the various keys on your phone work.

Key What it does

Power: Press and hold to switch the phone on or off.

Selection: Press to choose the option shown by the word above the key.

Talk: Press to make a call to the name or number shown on the screen or to answer a call. Press once at the Start screen to view the first in a list of numbers you’ve most recently dialed.

Press to review the list. Press again to call a number shown on the list.

End: Press to end a call or to silence the ring from an incoming call. Also, press to return to the start screen.

Number: Use keys 2 through 9 to enter numbers and letters.

Press if you want to insert a blank space while entering text.

1 Key: Press and hold to call your voice mailbox.

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Key What it does

Special characters: Press to enter special

characters, such as punctuation marks. Scroll keys: Press to scroll up or down through a

menu list of options.

• MAKE AND ANSWER CALLS

Use this quick guide to make and answer calls.

Switch the phone on (or off)

Make a call 1 Hold the phone as you would any other

Answer a call When your phone rings, press . End a call Press . Avoid

unintentional calls

Press and hold the power key for 2 seconds. Do not switch on the phone when wireless phone

use is prohibited or when the phone may cause interference or danger.

[Warning graphic]

telephone, with the earpiece over your ear and the microphone near your mouth.

2 Press number keys to enter a number,

including area code if needed.

3 Press .

Press Menu and then . Keyguard is now set to on. You cannot accidentally make a call.

Turn Keyguard off

Press Unlock and then OK.

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