Nokia, Nokia Connecting People and the Original Accessories logos are
trademarks of Nokia Corporation and/or its affiliates.
US Patent No 5818437 and other pending patents. T9 text input software
Copyright (C) 1999. Tegic Communications, Inc. All rights reserved.
The information contained in this User’s Guide was written for the Nokia
phone 3390. The right to make changes and improvements to any of the
products described in this guide without prior notice is reserved.
These commodities are authorized by the U.S. Government for export only to
Canada, Mexico, or the United States. They may not be resold, diverted,
transferred, or otherwise disposed of in any other country, either in their
original form or after being incorporated through an intermediate process into
other end-items, without the written approval of the U.S. Department of
State.
FCC/Industry Canada Notice
Your phone may cause TV or radio interference (for example, when using a
telephone in close proximity to receiving equipment). The FCC or Industry
Canada can require you to stop using your telephone if such interference
cannot be eliminated. If you require assistance, contact your local service
facility.
This device complies with part 15 of the FCC rules. Operation is subject to the
condition that this device does not cause harmful interference.
Bandit UG version 47/21/00
Contents
For your safety ........................ 1
Your phone’s label .................2
1. Welcome ............................ 3
Using this guide .....................3
Documentation
conventions ..........................3
Terms ...................................... 4
Accessing this guide online 4
Keys and features ..................5
Front .......................................5
Bottom ................................... 5
Back ........................................5
Navi key ................................. 6
Scroll keys .............................6
Clear key ................................6
Network services ....................7
Contacting Nokia ...................8
2. Before you begin ............... 9
Prepare your phone for use . 9
Install the SIM card ............ 9
Notes about SIM cards ...... 9
Install the battery ............ 10
Charge the battery .......... 10
Remove the battery ......... 11
3. About your phone ........... 13
Switch on your phone ....... 13
About the Start screen ...... 14
About indicators and
icons .................................... 14
4. Making and answering
calls ..................................17
Make a call ............................ 17
Check the signal strength 17
Use the keypad .................. 17
Use the phone book ......... 18
Advanced calling options 18
Adjust the earpiece volume
during a call ....................... 18
End a call ............................... 18
Answer a call ........................ 19
Caller ID++ ......................... 19
Reject a call .......................... 19
Redial the last-dialed
number ................................... 19
Dial any of the 5 last-dialed
numbers .............................. 19
5. The menu ......................... 20
Scroll bar ...............................20
Help text ................................ 20
Menu shortcuts .................... 20
List of menu shortcuts ....... 21
6. Entering letters and
numbers ........................... 25
Standard text input ............ 25
ABC mode ........................... 25
123 mode ............................ 27
Use special characters in
names and phone
numbers .............................. 27
3390 UG version 4i7/21/00
7. Phone book ..................... 29
Save names and numbers . 29
Save a name and number 29
Save a number only ......... 29
Save a name and number
while in a call .................... 29
If your phone book is full 30
Find names in the phone
book ......................................... 30
From the Start screen ..... 30
While in a call ...................30
Edit (revise) names and
numbers ................................. 31
Send names and numbers . 31
Erase names and numbers 32
Erase selected names and
numbers .............................. 32
Erase your entire phone
book ...................................... 32
Phone book options ............ 33
Options ................................ 34
Assign tone .........................34
Call log ...................................35
Check for missed calls ..... 35
Look up received calls ..... 36
Look up dialed calls .........36
Options in call lists ..........37
Clearing call lists .............. 37
8. Voice mail++ .................. 38
Save the voice mailbox
number ................................... 39
Work with two phone
lines ......................................39
Listen to your voice
messages ................................39
9. Profiles ............................. 40
Select profiles .......................40
10. Advanced calling
features ............................ 41
Active call options ...............41
Use call waiting++ ...........41
Use in-call options ...........43
Hold and unhold ...............43
New call ...............................44
End all calls ........................44
Touch tones ........................44
Phone book .........................45
Messages .............................45
Conference calls++ ..........46
Transfer a call++ ...............47
Call forwarding++ ...............48
Activate call forwarding .48
Cancel call forwarding ....50
Check call forwarding
status ....................................50
Automatic redial ..................51
Activate automatic redial 51
Calling card ...........................51
Save calling card
information .........................51
Choose a calling card ......52
Make a calling card call ..53
Use Voice dialing .................53
3390 UG version 4ii7/21/00
Add a voice tag to a phone
book entry .......................... 53
Notes about voice tags .. 54
Make a call using voice
Turn on call restrictions .. 75
Set up a closed user
group++ ................................. 76
13. Select a system .............77
14. Text messages++ ..........78
Set up text messaging ....... 78
Save your message center
number ................................ 78
Writing messages ................ 79
Using standard text input 79
Using predictive text
input ..................................... 79
73
3390 UG version 4iii7/21/00
Predictive text input
tools ..................................... 80
Use Templates ................... 83
Save messages in the
outbox .................................84
Send the text message ...84
Resend a message from the
outbox .................................... 85
Read text messages ............ 86
Read new text messages
now ....................................... 86
Read new text messages
later ...................................... 86
Erase a message ................... 86
Reply to a message ............. 87
Forward a message ............. 87
Use number ........................... 88
Message settings .................88
Change settings for some
messages ............................. 88
Change common settings
for all messages ................ 89
Message storage .................. 89
Picture messages ................. 90
Send picture messages ... 90
Send picture messages with
text ....................................... 90
Receive picture messages 91
Other picture message
options ................................. 91
15. Your personal digital
assistant ........................... 93
Calendar .................................93
View the calendar .............93
Enter the date ....................93
Enter the time ....................94
Send/receive calendar
notes .....................................96
Alarm clock ............................97
Set the alarm clock ..........97
Manage the alarm ............97
Turn off the alarm clock .98
Business cards ......................98
Send a business card .......98
View a received business
card .......................................98
Save a viewed business
card .......................................99
Delete a viewed business
card .......................................99
PC Suite ..................................99
Calculator ...........................100
Use the calculator ......... 100
Convert currency ............ 101
16. Fun and games ............102
Games ...................................102
Snake II ............................. 102
Space Impact .................. 102
Bantumi ............................ 102
Pairs II ............................... 102
Download ringing
tones++ ................................ 102
3390 UG version 4iv7/21/00
Notification of received
ringing tone ..................... 103
Listen to received ringing
tones .................................. 103
Save received ringing
tones .................................. 103
Discard received ringing
tones .................................. 103
Ringing tone composer ...104
Features ............................104
Compose the tone .......... 104
17. Reference information 110
Batteries, chargers, and
accessories .......................... 110
Important safety
information ......................... 112
Traffic safety ................... 112
Operating environment 112
Electronic devices ..........113
Potentially explosive
atmospheres .................... 114
Vehicles ............................. 115
Emergency calls ................. 115
Make an Emergency
Call ..................................... 116
Radio Frequency (RF)
Signals ............................... 117
Care and maintenance . 117
Accessories .........................119
XPress on™ covers ............. 119
Batteries ..............................122
Chargers and other
accessories ..........................123
18. Technical information 127
19. Troubleshooting ..........128
20. Frequently asked questions
(FAQ) ..............................130
3390 UG version 4v7/21/00
• For your safety
This section provides various safety guidelines. Read this
information before using your mobile phone (which will now be
referred to as “phone”). Failure to comply with these guidelines
could prove either dangerous or illegal. For more detailed safety
information, refer to “Important safety information” on page112.
Road safety comes first
Don’t use a phone while driving. Park the vehicle first.
Switch off in hospitals
Switch off your phone when you are in a hospital or when you are
near medical equipment. Follow any regulations or rules that are
in force.
Switch off on aircraft
Do not use phones on airplanes as this can cause interference with
the navigational equipment. Also, the use of phones on airplanes
is illegal.
Switch off when refueling
Do not use the phone at a refueling point or near fuel or chemicals
of any kind.
Switch off near blasting
Do not use the phone where blasting is in progress. Observe
restrictions and follow any regulations or rules that are in force.
Interference
All phones are susceptible to interference, which could affect
performance. This could impede the making of an emergency call.
Use sensibly
Use only in the normal position (to ear). Avoid unnecessary
contact with the antenna when the phone is on.
Qualified service
Only qualified service personnel can install or repair cellular
phone equipment.
3390 User Guide v4 7/21/00[ 1 ]
Accessories and batteries
Use only approved accessories and batteries. Do not connect
incompatible products.
Connecting to other devices
When connecting to any other device, read its user’s guide for
detailed safety instructions. Do not connect incompatible
products. Remember to make backup copies of all important data.
Making calls
Make sure the phone is switched on and in service. Enter the
phone number, including the area code, then press Call. To end a
call press End. To answer a call press any key (except ).
Emergency calls
Make sure the phone is switched on and in service. If the word
Clear appears on the screen above the right selection key, press
and hold it to clear the display. Enter the emergency number,
then press Call. Give your location. Do not end the call until told
to do so.
• Your phone’s label
If you remove your battery (refer to “Remove the battery” on page11) you
can find the phone’s label on the back portion of the phone. This label
includes various information about the phone, such as the model number.
If you ever have to call Nokia (refer to “Contacting Nokia” on page8) or
your service provider, you might be asked for this information. Therefore,
do not remove the phone’s label.
[ 2 ] 3390 User Guide v4 7/21/00
1.Welcome
Congratulations on your purchase of a Nokia 3390 mobile phone. You are
now on your way to using a new and exciting tool. However, before you
use your phone, read this chapter. It provides information you need for
using this guide and for contacting Nokia.
• Using this guide
For clarity, this guide uses various icons and terms. These icons and terms
are described in “About indicators and icons” on page14 and “Terms” on
page4. Additionally, the guide describes various network services
features, enabled by your service provider. Refer to “Network services” on
page7.
Documentation conventions
This guide uses various types of texts to indicate specific items. These are
called documentation conventions. The table below lists and describes
these conventions.:
ConventionDescription
Welcome
italicIndicates emphasized text.
Example: You cannot use your phone without this card.
boldIndicates one of the following items:
• Text displayed on your phone’s screen.
Example: Select or Silent.
• Special text such as Notes and Warnings.
• A Web link. Example: The Nokia World Wide Web
site at www.nokia.com.
3390 User Guide v4 7/21/00[ 3 ]
Terms
This guide uses the following terms:
• Press means to briefly press and release a button.
• Press xxx means to press the selection key that is below xxx.
• Cross references appear as "see page x."
• Press and hold means to press and hold a button for 1 to 3 seconds
(depending on the feature being used), then release the button.
• Accessing this guide online
The latest version of this User Guide may be available to download a copy
of the 3390 User Guide on the Nokia World Wide Web site at
www.NokiaUSA.com. Go to Phones, US link, and then perform a search
to access this documentation. Also, an interactive user guide is available
at www.NokiaHowTo.com.
[ 4 ] 3390 User Guide v4 7/21/00
• Keys and features
Antenna
Back cover release
Charger connection Headset/Car kit connection
Front
1- Power key
2- Earpiece
3- Screen
4- Navi™ key
5- Scroll keys
6- Number keys
7- Microphone
8- C key
Note:
When any key is pressed the
keypad lights stay on for
up to 15 seconds.
Bottom
Welcome
Back
3390 User Guide v4 7/21/00[ 5 ]
Navi key
Navi-key
The use of the phone is largely based on the
Nokia Navi™ key, located below the display.
This key’s function varies according to the
text displayed in the screen above the key.
For example, in this screen, the word Menu
appears above the Navi™ key. Press the key
to enter the menu function.
Scroll keys
The scroll keys are located to the
right of the Navi-key. Use the scroll keys
to:
• browse menus
• move the cursor
• adjust earpiece volume during a call
Clear key
The clear key is to the left of the
menu key. Press the clear key:
• to delete a character to the left
of the cursor, or press and hold to
clear all characters from the
display
• to return to the previous menu
level
• to return from the menu to the start screen
• to access the in-call menu
Clear
key
Scroll keys
[ 6 ] 3390 User Guide v4 7/21/00
• Network services
A number of features known as network services are described in this
guide. These are special services to which your wireless service provider
can give you access.
These services include the following:
• Voice privacy• Call forwarding
• Call waiting• Send own number
• News and info services• Service command editor
• Cell info display• Caller ID
• Notifications on SIM update
Before you can take advantage of these network services features, you
must subscribe to them through your service provider.
Your service provider will give you instructions on how to use these
network services. This guide will tell you when you need to contact your
service provider for more step-by-step information.
Whenever this guide talks about a network services feature, the text will
not only tell you that this is a network services feature, but will also
display this icon ++ after the first mention of the feature within a chapter.
Note: Some networks might not support all language-dependent
characters and/or services.
Welcome
3390 User Guide v4 7/21/00[ 7 ]
• Contacting Nokia
The Nokia Customer Service department is available to provide you with
help or more information. Before you contact this department, however,
please have the following information available:
• The phone’s model number • The phone’s IMEI (serial) number
• Your Zip code
To find the model and serial number, you have to remove the battery.
Refer to “Remove the battery” on page11 for step-by-step instructions
on this procedure.
Finally, if you are calling about any type of phone accessory, please have
the accessory available. For example, if you are calling about a headset,
please have it handy. This way, if you are asked a specific question about
the accessory, it will be available for quick reference.
Customer Service, USA
Nokia Mobile Phones
7725 Woodland Center Boulevard, Suite 150
Tampa, FL33614
Tel: 1-888-NOKIA2U (1-888-665-4228)
or (1) 813-880-5850
Fax: (1) 813-249-9619
TTY: 1-800-24NOKIA (1-800-246-6542)
Customer Service, Canada
Nokia Products Ltd.
575 Westney Rd. South
Ajax, OntarioL1S 4N7
Tel: (1) 905-427-6654
[ 8 ] 3390 User Guide v4 7/21/00
Before you begin
beveled corner
2.Before you begin
Before you begin using your phone, you need to perform several tasks. This
section tells you how to complete these tasks.
• Prepare your phone for use
• “Install the SIM card” (see below).
• “Install the battery” on page10
• “Charge the battery” on page10
To find out how to remove a battery, refer to “Remove the battery” on
page11.
Install the SIM card
1Press the back cover release
button.
2Slide the cover forward.
3Lift the cover off the phone.
4Align the SIM card:
l Beveled corner on the right
l Gold contact area downward.
5Insert the SIM card.
Notes about SIM cards
• Keep all miniature SIM cards out of the reach of small children.
3390 User Guide v4 7/21/00[ 9 ]
• The SIM card and its contacts are easily damaged by scratches or
bending, so be careful when handling, inserting, or removing the card.
• You must remove the battery to access the SIM card. Always make
sure that the phone is switched off before you remove the battery.
Install the battery
1Place the battery in the
compartment with the label side
facing up and the golden contact
area aligned with the contact
prongs.
2Slide the battery into place.
3Insert the two catches of the back
cover in the corresponding slots in
the phone and slide the cover
towards the bottom of the phone
until it locks into place.
Charge the battery
1Connect the lead from the
charger to the bottom of the
phone.
[ 10 ] 3390 User Guide v4 7/21/00
Before you begin
Connect the charger to a standard
2
wall outlet. The battery power
indicator (or battery bar) appears
on the screen and starts scrolling.If
the phone is on,Charging appears
also.
Note: If the battery is completely
empty, it might take a few minutes before the battery bar
appears on the screen.
Tip: You can use the phone while it’s charging.
3
When the battery bar stops scrolling, the battery charge is complete.
Battery full appears also, if the phone is on.
Note: The charging time depends on the charger and battery that you
use. For example, the charging time for the BMC-2 battery with
the ACP-8 charger is about 1 hour and 30 minutes.
4Disconnect the charger from the phone.
Battery bar
Remove the battery
1Switch off the phone.
2Remove the back cover.
3390 User Guide v4 7/21/00[ 11 ]
Press the two release catches
3
outward.
The battery pops up.
4Lift out the battery.
[ 12 ] 3390 User Guide v4 7/21/00
3.About your phone
• Switch on your phone
• Press and hold for two seconds.
The phone might ask for a Personal
Identification (PIN) code or a security code.
See “PIN and PUK codes” on page71 for more
information.
About your phone
Warning!
in places where wireless phone use is prohibited or where the use
of the phone could cause interference or danger.
Tip: As with any other radio transmitting
device, do not touch the antenna
unnecessarily when the phone is
switched on. Contact with the
antenna affects call quality and
might cause the phone to operate at
a higher power level than needed.
3390 User Guide v4 7/21/00[ 13 ]
Do not switch on the phone
• About the Start screen
When you turn on your phone, the first screen
that appears is the Start screen. In the middle
of the Start screen, you see information
indicating which wireless network your phone
uses. This information can vary between
phones. Other indicators and icons appear on
this Start screen and are described in “Icons” on page15.
About indicators and icons
On your phone, you have two types of identifiers: indicators and icons.
Indicators
Indicators show the status of something. The phone uses three types of
indicators:
• Signal strength indicator: Shows the strength of the signal to your
phone.
• Battery power indicator: Shows how much
power is left in your phone’s battery.
• Volume indicator:
Shows the earpiece volume level. Adjust the
volume level with the scroll keys (see “Adjust
the earpiece volume during a call” on page 18).
[ 14 ] 3390 User Guide v4 7/21/00
About your phone
Icons
Icons are graphical representations of a specific item or situation. For
example, this icon may appear when you have a voice message
waiting to be heard. (Some systems use a different method.)
The rest of this section shows examples of each icon that can appear on
your phone and tells you what these icons indicate.
Line 1 is selected for outgoing calls.
Line 2 is selected for outgoing calls.
You have an active call.
You have one or more new voice messages.
You have one or more new text messages.
(If blinking, text message memory is full.)
Keyguard is on. Your phone will not accept any keypresses.
The alarm clock is set.
The Silent profile is selected.
Incoming voice calls are being forwarded to another number.
You have forwarded all voice calls received on line 1.
You have forwarded all voice calls received on line 2.
You have forwarded all voice calls received on lines 1 and 2.
The phone is ready for you to enter a response.
Characters entered will be uppercase letters.
Press to switch letter case.
Characters entered will be lowercase letters.
Press to switch letter case.
Characters entered will be numbers. (When entering letters, switch to
numbers by pressing and holding.)
3390 User Guide v4 7/21/00[ 15 ]
You are in “special character” mode. Select a character, then press
Use. (When entering letters, press and hold the key to see the
special characters menu.)
You are in predictive text mode.
You are in predictive text mode. Characters entered will be
uppercase letters. Press to switch letter case.
You are in predictive text mode. Characters entered will be
lowercase letters. Press to switch letter case.
You are in predictive text mode. Characters entered will
be numbers.
Indicates the current call.
Indicates a call on hold.
[ 16 ] 3390 User Guide v4 7/21/00
Making and answering calls
4.Making and answering
calls
This chapter tells you how to make and receive calls and how to adjust
certain options.
• Make a call
Check the signal strength
The signal indicator on the left side of your phone’s screen
shows the strength of the network radio signal. The indicator
scrolls as the signal strength increases and decreases. To get
the strongest signal, try moving your phone slightly. If you’re
inside a building, move toward a window.
Use the keypad
1Enter the area code and phone number.
2Press Call.
Hold the phone as you would any other
telephone, with the antenna pointed up.
Tip: As with any other radio transmitting
device, do not touch the antenna when the phone is switched on.
Contact with the antenna affects call quality and may cause the
phone to operate at a higher power level than otherwise needed.
Warning!
is prohibited or when it may cause interference or danger.
Do not switch on the phone when wireless phone use
3390 User Guide v4 7/21/00[ 17 ]
Use the phone book
1From the Start screen, press or and scroll to the number you
want.
OR
Press or , then press the number key that matches the first
letter of the name to skip ahead quickly in the list.
2Press Call to make the call.
Advanced calling options
• Make an international call:
see “Make an international call” on page 59.
• Make a call using the voice tag feature:
see “Use Voice dialing” on page 53.
• Make a 1-touch call:
see “1-touch dialing” on page 57.
Adjust the earpiece volume during a call
• To increase the volume, press .
• To decrease the volume, press .
If an accessory with its own loudspeaker is connected to your phone, the
volume keys adjust the volume for that accessory.
• End a call
• Press End.
[ 18 ] 3390 User Guide v4 7/21/00
Making and answering calls
• Answer a call
When someone calls you, the phone alerts you (see “Ringing options” on
page63) and Calling flashes on the display.
• To answer, press any key except .
Caller ID
This is a network service that helps identify incoming calls. Contact your
service provider for details
When Caller ID is active, your phone may display the caller’s phone
number. The caller’s name may also appear, if their name and number
have been stored in the phone book (see “Phone book” on page 29), or if
the wireless network supports it.
++
• Reject a call
• Press . The call goes to voice mail.
Note: This feature must be set up with Call Forwarding. See “Call
forwarding++” on page 48 for more information.
• Redial the last-dialed number
• Press , then Call.
Dial any of the 5 last-dialed numbers
1Press to scroll to the number you want to redial.
2Press Call.
3390 User Guide v4 7/21/00[ 19 ]
5.The menu
Your phone offers an extensive range of functions that are grouped in
menus and submenus. Access these menus with the selection keys and
scroll keys, or by entering the appropriate shortcut number.
• Scroll bar
While using your phone’s menus, a scroll
bar appears at the far right of the screen.
This bar indicates where you are in the
menu. Each numbered “tab” on the bar
represents a different menu item.
For example, press Menu once. The scroll bar appears with the first (top)
tab displayed. A different tab appears each time you press or .
• Help text
Many menu items have brief help text. To view the help text, scroll to the
menu item and wait for about 15 seconds. Press More to see the next
page of the text or Back to exit.
• Menu shortcuts
When you scroll to a menu item, the menu
number appears on the screen above the scroll
bar. If you learn the menu numbers, you can use
them to quickly find features instead of
scrolling to them through the menu.
[ 20 ] 3390 User Guide v4 7/21/00
• List of menu shortcuts
To use a shortcut, press Menu and then the menu number