Microsoft Meet Surface Go User Manual
Meet Surface Go
Our lightest Surface yet is
built for Firstline Workers
Transform front of
house interactions
Improve customer engagements with Surface Go to
optimize customer intake and check-in processes.
• Digitize traditional form processes
• Navigate naturally for ease of use
• Give the flexibility to do more by using
Surface Go as a tablet or laptop
Equip your staff on the oor
Arm your customer service reps and operations
staff with Surface Go so they can better help
your customers and keep your essential
processes going.
• Engage with customers in new ways
• Power essential software
• Impress customers and reflect your brand
with sleek, modern design
Empower your team
in the eld
Your eld teams have to be ready for anything,
from simple problem solving to crisis management.
With Surface Go, they’ll get their jobs done.
• Get through a long day with up to 9 hours
of battery life
• Connect your field teams and the rest
of the company with LTE Advanced
• Work across a variety of environments with
the durable Surface Go
1
Technical specications
Display
Dimensions
2
Weight
Processor
Memory
(RAM)/storage
combinations
Graphics
Battery
Security
Software
10” PixelSense™ Display, 1800 x 1200 (217 PPI)
10-point multi-touch, Aspect ratio 3:2
Corning® Gorilla® Glass 3
Contrast ratio: 1500:1
9.65" x 6.9" x 0.33" (245mm x 175mm x 8.3mm)
Wi-Fi: 1.15 lbs (522g)
Intel® Pentium® Gold Processor 4415Y
4GB RAM, 64GB embedded MultiMediaCard
(eMMC) drive
3
• Available in Wi-Fi only
8GB RAM, 128GB solid state drive (SSD)
• Available in Wi-Fi and LTE
8GB RAM, 256GB solid state drive (SSD)
• Available in LTE only
Intel® HD Graphics 615
Wi-Fi: Up to 9 hours of local video playback
TPM 2.0 for enterprise security
Enterprise-grade protection with Windows Hello
face sign-in
Ships with Windows 10 Pro configurable to S Mode
1 month trial for new Microsoft Office 365 customers
Sensors
Connections
and expansions
Cameras, video,
and audio
1
Exterior
What ’s i n
the box
4
Ambient light sensor
Accelerometer
Gyroscope
Magnetometer
1 x USB-C™
1 x Surface Connect port
3.5mm headphone jack
1 x microSDXC card reader
Surface Type Cover por t
Windows Hello face authentication camera
(front-facing)
5.0MP front-facing camera with
1080p Skype HD video
8.0MP rear-facing autofocus camera
with 1080p HD video
Single microphone
2W stereo speakers with Dolby® Audio™ Premium
Casing: Magnesium
Color: Silver
Physical buttons: Volume, Power
Surface Go
24W Surface Power Supply
Quick Star t Guide
Safety and Warranty documents
Wireless
Network
(LTE Advanced
models)
1. Up to 9 hour s of battery li fe local video p layback. Testin g conducted by M icrosoft in Ju ne 2018 using prep roduction I ntel Pentium Gold 4 415Y Processor, 128 GB, 8GB RAM dev ice. Testing consis ted of full batt ery discharge d uring
video pla yback. All set tings were defa ult except: Wi- Fi was associate d with a networ k and Auto-Bri ghtness disabl ed. Batter y life varies sign ificantly wi th settings , usage, and othe r factors.
2. Weight not in cluding Type Cover (so ld separately).
3. System so ftware uses si gnificant s torage space. Avail able storage is s ubject to chang e based on syste m software up dates and apps usa ge. 1 GB=1 billion by tes. See Surfa ce.com/Storag e for more detail s.
4. Learn more here: https://support.microsoft.com/en-us/help/4020089/windows-10-in-s-mode-faq.
5. Serv ice availabilit y and perfo rmance subjec t to service prov ider’s netwo rk. Contact yo ur service pro vider for deta ils, compatibil ity, pricing, S IM card, and act ivation. See a ll specs and fre quencies at Sur face.com.
5
Wi-Fi: IEEE 802.11 a/b/g/n/ac compatible
Bluetooth Wireless 4.1 technology
Nano SIM Tray
4G LTE Advanced (Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 19,
20, 25, 26, 28, 29, 30, 38, 39, 40, 41)
GPS / GLONASS: Standalone and Assisted
GNSS, accuracy up to 3 meters
Warranty
1-year limited hardware warranty
For more information
about Surface for business
microsoft.com/en-us/surface/business
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