Microsoft Lumia 640 User Manual

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User Guide Lumia 640
Issue 2015-04-10 EN-US
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User Guide
Lumia 640

Contents

For your safety 4
Get started 5
Keys and parts 5
Insert the SIM and memory card 5
Switch the phone on 10
Lock the keys and screen 11
Charge your phone 13
Connect the headset 14
Antenna locations 14
Your first Lumia? 16
Set up your phone 16
Explore your tiles, apps, and settings 17
Navigate inside an app 19
Use the touch screen 20
Back, start, and search keys 23
Transfer content to your Lumia phone 23
Basics 27
What’s new in this release? 27
Get to know your phone 27
Accounts 33
Personalize your phone 38
Cortana 44
Accessibility 45
Take a screenshot 47
Extend battery life 47
Save on data roaming costs 49
Write text 50
Scan codes or text 54
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Clock and calendar 55
Browse your SIM apps 58
Store 59
People & messaging 62
Calls 62
Contacts 67
Social networks 72
Messages 73
Mail 77
Camera 82
Get to know Lumia Camera 82
Open your camera quickly 82
Change the default camera 82
Camera basics 83
Advanced photography 85
Photos and videos 88
Maps & navigation 93
Switch location services on 93
Find a location 93
Get directions to a place 93
Download maps to your phone 94
Positioning methods 94
Internet 95
Define internet connections 95
Connect your computer to the web 95
Use your data plan efficiently 96
Web browser 96
Search the web 99
Close internet connections 99
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Entertainment 100
Watch and listen 100
FM radio 104
Sync music and videos between your phone and computer 105
Games 106
Lifestyle apps and services 108
Office 111
Microsoft Office Mobile 111
Write a note 114
Continue with a document on another device 114
Use the calculator 114
Use your work phone 115
Tips for business users 115
Phone management & connectivity 117
Update your phone software 117
Use a secure VPN connection 118
Wi-Fi 119
NFC 120
Bluetooth 122
Memory and storage 124
Copy content between your phone and computer 127
Security 128
Wallet 131
Access codes 132
Troubleshooting and support 134
Find your model number and serial number (IMEI) 135
Product and safety info 135
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For your safety

Read these simple guidelines. Not following them may be dangerous or against local laws and regulations.
TURN OFF IN RESTRICTED AREAS
Turn the device off when mobile phone use is not allowed or when it may cause interference or danger, for example, in aircra ft, in hospita ls or near medical equipment,
fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for
use with this device. Third-party chargers that comply with the IEC/EN 62684 standard, an d t hat can c on nec t t o yo ur d ev ice mi cro US B co nnec to r, m ay b e compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a
ha rd su rfa ce or recei ves a s ubsta ntial impa ct. If the gl ass br eaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long
periods. Exercise caution when holding your device near your ear while the speakerphone is in use.
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Get started

Get to grips with the basics, and have your phone up and running in no time.

Keys and parts

Explore the keys and parts of your new phone.
1Front camera 2Earpiece 3Volume keys 4 Power/Lock key 5Microphone 6 Micro-USB connector
7 Audio connector AHJ 3.5 mm 8 Camera lens 9 Camera flash 10 Microphone 11 Antenna area
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.

Insert the SIM and memory card

Read on to learn how to insert a SIM card into your phone.
Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use only original micro-SIM cards. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the de vic e, and may cor rupt data stored on the c ard.
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Note: Turn the device off and disconnect the charger and any other device before
re mov ing any cov ers . Av oid tou ching electronic components while changing any covers. Always store and use the device with any covers attached.
1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen
frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
Do not use any sharp tools, as they may damage the screen.
3. If the battery is in, lift it out.
4. Push the SIM card into the SIM slot with the metal contact area down.
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5. If you have a memory card, push the card into the memory card slot.
6. Line up the battery contacts, and put the battery in.
7. Press the bottom edge of the back cover agains t the bott om edge of your phone, and snap
the cover into place.
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8. Switch your phone on.

Remove the SIM and memory card

Got a new SIM or memory card? Learn how to remove the previous card from your phone.
1. Switch your phone off.
2. On the corner of the phone, put the tip of your index finger in the seam between the screen
frame and the back cover. Press the middle of the back cover, bend the cover open, and remove it.
3. If the battery is in, lift it out.
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4. To remove the SIM card, pull it out from the slot.
5. To remove the memory card, pull it out from the slot.
6. Line up the battery contacts, and put the battery in.
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7. Press the bottom edge of the back cover agains t the bott om edge of your phone, and snap
the cover into place. Don't press the keys while attaching the cover.
8. Switch your phone on.

Switch the phone on

Switch your phone on, and start exploring it.
Press the power key until the phone vibrates.
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Switch the phone off
Press and hold the power key, and drag the lock screen down.

Lock the keys and screen

If you want to avoid acciden tally making a call when your pho ne is in your p ock et or bag, you can set your keys and screen to lock automatically.
Press the power key.
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Unlock the keys and screen
Press the power key, and drag the lock screen up.
Tip: Instead of pressing the power key, you can also double-tap the screen if double­tap is switched on. To switch on double-tap, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Wake up to On
Set the keys and screen to lock automatically On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen times out after, and select the length of time after which the keys and screen
are locked automatically.
.
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Charge your phone

Learn how to charge your phone.

Charge your phone with a USB charger

Your battery h as been partia ll y charged at th e f ac tory, but yo u may need to rechar ge it before you can switch the phone on for the first time.
Mak e sure yo u use a co mpatibl e USB cha rger t o charge your phone . The charger may be sold separately.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the batt ery for a sp ecific length of time, and you can use the phon e while it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while charging the device. The efficiency of USB charging power varies significantly, and it may take a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
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First connect the USB cable to the computer, then to your phone. When the battery is full, first disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery.

Connect the headset

Enjoy your favorite music, or free your hands for other things when in a call.
The headset may be sold separately.
Connect the headset to your phone.
Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels.

Antenna locations

Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
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Your first Lumia?

Let’s get started. Set up your new phone, explore your phone’s views and menus, and learn how to use the touch screen.

Set up your phone

Make the most out of your phone’s features from the get-go.
When you turn your phone on for the first time, your phone guides you to set up your network connections, phone settings, and Microsoft account in one sitting.
You need a Microsoft account to back up and restore your phone, to buy, install, and update apps, and to access some Microsoft services, such as:
•Xbox
•Xbox Music and Xbox Video
•OneDrive
•Hotmail
•Outlook
You can use the same username and password on your computer and phone.
1. Turn your phone on, and follow the instructions shown on your phone.
2. When asked, create a Microsoft account. If you already have an account for Microsoft
s er vi c es , s u ch as X bo x L i ve .c o m, Ho t ma il . co m, o r O ut l oo k. c om , o r you have created a Microsoft account on your Surface tablet or Windows PC, sign in with that username.
Make sure you remember the credentials for the Microsoft account you added to your phone. You need them if you want to reset your phone or change the reset protection settings.
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Reset protection prevents a thief from resetting and reusing your phone if your phone gets stolen.
Tip: You can also create a Microsoft account later. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email+accounts > add an account > Microsoft account.
Parents must approve the account for children under the age of 13. To approve the account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email +accounts > Microsoft account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
3. Fill in your account details.
4. Type in your phone number or an alternative email address. They are used to send you a
one-time verification code and to protect your data.
5. Select how you want to get your one-time verification code.
6. When asked, type in the last 4 digits of your phone number or your email address.
7. When you rece ive the c ode, typ e it in, and y ou are read y to back up your data and use your
phone.
Tip: If your screen turns off, press the power key, and drag the lock screen up.

Explore your tiles, apps, and settings

Everything you need is on 2 views: the start screen and apps menu. Fill the start screen with shortcuts to your favorite apps and the contacts you need the most, and find all your apps easily in the apps menu.
The start screen consists of tiles, which are shortcuts to your apps, contacts, browser bookmarks, and more. Some tiles may show you notifications and updates, such as your missed calls, received messages, and the latest news.
1. To see all the apps on your phone, on the start screen, simply swipe left. To return to the start screen, swipe right.
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Tip: To go back to the start screen from any view, tap the start key .
The apps m en u is t he home to al l your a pps – in neat alph ab etical order. All the installed apps end up here. To look up an app in the apps menu, tap
2. To add an app shortcut to your start screen, in the apps menu, tap and hold the app, and tap pin to start.
Check notifications and change settings quickly
Swipe down from the top of the screen.
, or tap a letter.
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In the action center, you can quickly see notifications, such as your missed calls and unread mails and messages, open the camera, and access all phone settings.

Navigate inside an app

There’s more to your apps than meets the eye. To find more views in an app, swipe left. To discover more actions, use the options menu.
In most apps, to go to another view, swipe left.
Find more options in an app
Tap
In t he options menu, yo u can find a ddition al setting s and act ions that are not shown as icons.
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Use the touch screen

Explore your phone with a tap, swipe, or drag.
To open an app or other item, tap the app or item.
Tap and hold to open further options
Place your finger on an item until the menu opens.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds, and slide your finger across the screen.
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Swipe
Place your finger on the screen, and slide your finger in the direction you want.
For example, swipe left or right between the start screen and the apps menu, or between different views in the hubs.
Scroll through a long list or menu
Slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
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Zoom in or out
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
Lock the screen orientation
The screen rotates automatically when you turn the phone 90 degrees. To lock the screen in its current orientation, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > screen rotation. Switch Rotation lock to On
Screen rotation may not work in all apps or views.
.
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Back, start, and search keys

The back, start, and search keys help you navigate your phone.
• To see which apps you have open, tap and hold the back key . You can then switch to
another app or close the ones you don’t need.
• T o g o b ac k to th e p re vi ou s s cr ee n y ou we re i n, ta p t he ba ck ke y
all the apps and websites you've visited since the last time your screen was locked.
• To go to the start screen, tap the start key
background.
• To search the web or for items on your phone, tap the search key
• If you r phone has Cor tana, to control you r phone with you r voice, tap and hold the search
• To switch the vibration of these keys on or off, on the start screen, swipe down from the
, and say what you want to do. Or, to change the Cortana settings or use other
key Cortana functions, tap the search key
Cortana is not available in all regions and languages. For information on the supported languages, go to www.windowsphone.com.
top of the screen, tap ALL SETTINGS > touch, and change the setting for navigation bar. Changing the vibration setting for incoming calls doesn’t affect the vibration of the keys.
. The app you were in stays open in the
.
. Your phone remembers
.

Transfer content to your Lumia phone

Learn how to transfer content to your Lumia phone.

Transfer content to your new Lumia phone

There are nifty ways to transfer your photos, videos, and other important stuff from your old to your new phone.
These instructions may not apply to all phone models and manufacturers.
You may need to install some apps on your phone or computer for the transfer. Depending on what you need to install and how much content you are transferring, the transfer may take a while.
Some file formats may not be transferred. Some third-party converter apps may be available to convert the files to a format that can be transferred.
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For more info, go to www.microsoft.com/mobile/switch-easy.

Copy contacts

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to ea sily copy y our co ntact s, te xt messages, and pictures from your old phone. The app does not work with all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your ol d p ho ne ne e d t o b e s to re d in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on
both phones.
If your contacts are written in a language that is not supported b y yo ur ne w p hon e, the con ta ct info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.windowsphone.com.
Transfer my Data.
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Transfer content using your Microsoft account

If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add an
account, and create a Microsoft account following the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Windows
Phone device, tap
Your contacts and calendar are backed up automatically to your Microsoft account.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text messages are automatically transferred to your new Lumia phone.

Transfer content using OneDrive

Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive app from:
• Google Play for an Android phone
• iTunes Store for an iPhone
• Store for Windows Phones (if not already in phone)
• Mac App Store for an Apple Mac
support.microsoft.com for your PC
You need a Microsoft account to sign in to OneDrive.
OneDrive may not be available for all phone models.
1. On your old phone, open the OneDrive app.
, and select what you want to upload.
2. Tap
3. Select upload.
You can now sign in to OneDrive with your Microsoft account to access your content on any device and download it when you need it.
Tip: To transfer Office documents, you can also save them directly to OneDrive. To access your documents, on your new Lumia phone, tap
Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.
Settings > backup.
Office > OneDrive.
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Transfer content from a Symbian or S40 phone

Us e Nok ia Sui te to t ransfer your c ontac ts, c alend ar ent ries , and photos from a Symbian or S40 phone to your Lumia phone.
Make sure you have the latest Nokia Suite installed on your PC. You can download it from www.microsoft.com/mobile/nokiasuite.
You need a Microsoft account to sign into OneDrive.
1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.
2. Open Nokia Suite on your PC.
3. Select Copy co nte nt to N ok ia L um ia, and follow the instructions shown on your computer.
Your files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your contacts and calendar events to your Outlook.com.
4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and calendar events are synced automatically.
Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to transfer other content, such as your videos? You can also connect your phone to your computer and drag and drop the files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and drop the files straight to the OneDrive folder for automatic upload.

Transfer Outlook info from an Android phone or iPhone

Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from your Android phone or iPhone to your Lumia phone.
You need a Microsoft account to sync your Lumia phone with Outlook.com.
1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies, HTC Sense,
Sony PC Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar entries, and to-dos from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector. Go to www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while before the content is available on your Microsoft account.
5. To sync the content to your Lumia phone, simply sign into your Microsoft account.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your Outlook contacts and calendar to Windows Phone.
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Basics

Learn how to get the most out of your new phone.

What’s new in this release?

Check some of the key things in this release at a glance.
• Find the settings you’re looking for easily – settings are now reorganized into groups, and
you can even search them.
• Switch your calendar to show week numbers in the monthly view.
• Turn mobile data on and off easily – add a shortcut to the action center.

Get to know your phone

Your phone has two views, start screen and apps menu. To switch between the views, simply swipe left or right.
Start screen: The animated live tiles show your missed calls and received messages, t he latest news and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you can view your contacts' details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look one up, tap
To access the Windows Phone software license terms, select the terms. Note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Microsoft Mobile or the party from which you purchased the device to determine its return policy.
.
Settings > about. Please read
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Switch between views and apps

Not all your apps are on the start screen – swipe to the apps menu to find them. Or check what’s already running on your phone and switch between the apps.
To see all the apps on your phone, on the start screen , simply swipe left. To return to the start screen, swipe right.
Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu, tap the first letter or character for the app you want.
View, switch between, and close open apps
To view the open apps, tap and hold the back key you want, and tap the app. To close the apps you no longer need, tap
. To switch the app, swipe to the app
.
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Navigate the settings menu
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS. To go to a settings group, tap any settings group title, and select the group you want. To search for a particular setting, tap

Personalize the navigation bar

All Lumia phones have 3 keys across the bottom: the back, start, and search key. You can change the way this navigation bar behaves – or even hide it from the start screen when you don’t need it.
To hide the navigation bar from the start screen when it’s not needed, swipe up from the bottom of the screen. To see the navigation bar again, swipe up.
Change the navigation bar color
You can change the navigation bar color to make it pop out better, or even match your theme. On the start screen, s wip e down from the top of the screen, tap ALL SETTINGS > navigation
bar, and change the setting for Navigation bar.

Check notifications on your phone

You can quickly check notifications, change some settings, or add shortcuts to some apps in the action center that opens from the top of the screen.
The notification icon
1. Swipe down from the top of the screen.
, and start typing the name of the setting.
shows you have unread notifications.
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In this screen, you can:
See your missed calls and recent unread emails and messages
Check any notifications, such as available app updates in Store
•Open apps
Check for Wi-Fi networks, and connect to them
Quickly jump to settings
2. To close the menu, swipe up from the bottom of the screen.
Personalize the action center On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications+actions. To change a shortcut, tap the shortcut and the app you want. You can
also select which notifications you want to receive and how.

Change the volume

If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you can change the volume to your liking.
Use the volume keys. The maximum volume level is 10.
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By default, the volume keys control the volume of alarms and reminders.
If you have connected headphones, the volume keys control both ringtone and media volume at the same time The maximum volume level is 30.
Change the volume for media and apps
Press a volume key, tap want. The maximum volume level is 30.
Switch to silent mode
Press a volume key, and tap
Tip: If you do n’t want your phone to vibrate , tap . To change other sound settings, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
ringtones+sounds.

Use your phone in airplane mode

In pl ace s w her e you do n't wa nt t o m ake or rec eiv e c all s, you ca n still access your music, videos, and offline games if you switch airplane mode on.
Airplane mode closes connections to the mobile network and turns your device's wireless features off. Comply with the instructions and safety requirements given by, for example, an airline, and any applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example, browse the internet or turn Bluetooth and NFC sharing on in airplane mode.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > airplane mode.
2. Switch Status to On

Icons shown on your phone

The status bar at the top of the screen tells you the current time, battery and signal strength, and much more.
, and ta p t he volu me ba r for me dia and ap ps to se t t he volu me you
> . To switch silent mode off, tap .
.
Tip: To see hidden icons, tap the status bar.
Mobile signal strength
Signal strength
Your phone isn't connected to a mobile network.
There is no SIM card in your phone.
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Your SIM card is locked.
Airplane mode is switched on.
Your phone is roaming outside your home mobile network.
Mobile data connection
Single letters, combinations of letters, or combinations of letters and numbers show the type of mobile network to which you're connected.
Icons that show the network connection type may vary between regions and network service providers.
An EDGE data connection is open.
A GPRS data connection is open.
Your phone is connected to a 4G network.
An LTE data connection is open.
Data is transferred over a mobile data connection.
Wi-Fi connection
A Wi-Fi connection is available.
A Wi-Fi connection is active.
A mobile data connection is shared with other devices over Wi-Fi.
Data is transferred over Wi-Fi.
Bluetooth device
A Bluetooth device is connected to your phone.
Bluetooth is switched on, but your phone isn't connected to a Bluetooth device.
Battery
Battery power level
The battery is charging.
Battery saver mode is switched on.
Battery power or state of the battery isn't currently known.
Notifications
You have unread notifications, such as new messages. To check the notifications, swipe
down from the top of the screen.
Profiles
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Vibrate mode is switched on.
Silent mode is switched on.
Cortana
Cortana is handling your calls and messages.
Call forwarding
Your calls are forwarded to another number or your voice mailbox.
Location
An app or service is using your location info.
Driving mode
Driving mode is switched on.

Accounts

Learn about the different accounts on your phone and what you can do with them.

Benefits of creating a Microsoft account

With a Microsoft account, you can access Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
• Back up your contacts
• Upload, store, and share pictures and documents
• Back up your phone on OneDrive
•Use the Xbox Music and Xbox Video services
•Play Xbox games
• Get your avatar and gaming achievements on your phone, and add to them when you
play games on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to www.microsoft.com/en-us/account/wizard.aspx.
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Create your Microsoft account

Spice up your life and get more from your phone – create a Microsoft account. If you didn’t create a Microsoft account during the first start-up, you can always do it later.
If you already have an Xbox Live.com, Hotmail.com, or Outlook.com account, or if you have created a Microsoft account on your Surface tablet or Windows PC, you don’t have to create a new one – just sign in with the username and password for that account. If you don’t have a Microsoft account yet, you can create one with your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email +accounts > add an account.
2. Tap Microsoft account.
3. Create your Microsoft account.
Make sure you remember the credentials for the Microsoft account you added to your phone. You need them if you want to change the device protection settings or reset your phone.
4. Fill in your account details.
5. Type in your phone number or an alternative email address. They are used to send you a
one-time verification code and to protect your data.
6. Select how you want to get your one-time verification code.
7. When asked, type in the last 4 digits of your phone number or your email address.
8. When you rece ive the c ode, typ e it in, and y ou are read y to back up your data and use your
phone.
Parents must approve the account for children under the age of 13. To approve the account, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > email +accounts > Microsoft account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
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Add a Microsoft account to your phone

I f y ou d id n’ t si gn i n t o y o ur M icrosoft account during the first start-up, you can add the account to your phone later and get your data and settings easily on all your devices.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email +accounts > add an account.
2. Tap Microsoft account.
3. Sign in with your existing Microsoft account username and password.
4. Select how you want to get your one-time verification code.
5. When asked, type in the last 4 digits of your phone number or your email address.
6. When you receive the code, type it in.
Your data and settings are synced to your phone.
Tip: If your previous phone was a Windows Phone and you have backed up your content to your Microsoft account, restore the backup and get your stuff easily on your new phone.

Set up My Family

If you want to restrict your kids from downloading paid or age-rated content from Store or games store, set up My Family.
Xb ox d oes n't sup por t ch ild acc ounts in some countries or regions where Windows Phones are available.
1. Go to https://www.windowsphone.com/family, and log in to your Microsoft account.
2. Add the account you want to My Family.
3. Change the settings for your kid’s account.
For more My Family settings, go to https://familysafety.microsoft.com.
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OneDrive

Learn what OneDrive is and how to use it.
OneDrive cloud storage
St ore you r st uff in t he c lou ds. You don 't n eed to wo rry abo ut f reeing memory for your favorite or new apps.
OneDrive is cloud storage for all your documents and photos, so you can access, share, or restore them if needed. You can also set it to back up your stuff automatically, so when you take a photo or a video, it's copied to your cloud album.
With OneDrive, you can access your photos, documents, and more from your phone, tablet, or computer. Depending on the app, you can even continue working on a document right from where you left it earlier.
There are several places where you can access your stuff on OneDrive. You can save photos to OneDrive in the Photos hub, or manage your office documents in the Office hub.
Save your photos and other stuff to OneDrive
You can upload files saved on your phone to OneDrive for easy access from your phone, tablet, or computer.
You need a Microsoft account to connect to OneDrive.
OneDrive.
Tap
Upload a photo
and the photo you want to upload.
Tap
Tip: To set your phone to automatically upload your future photos or videos to OneDrive, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > photos+camera > OneDrive, and choose how to upload.
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Save an Office document to OneDrive
Tap
Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap save to... > OneDrive.
Tip: You can also save a document to OneDrive while working on it. Tap > save as..., and switch Save to to OneDrive. If you change the Save to location, it changes the
default location for all files.
When you save your Office documents to OneDrive, you can continue working on the document right where you left it, on any device connected to your Microsoft account.
To s ave an Of fice document to yo ur phone from OneDr ive, ope n t he doc ument you w ant, tap
> save as..., and switch Save to to phone.
Save a photo back to your phone from OneDrive
Tap Photos, swipe to albums, tap OneDrive, select the folder and photos you want, and tap
.
Share your photos and documents between your devices
With OneDrive, you can easily access your photos, documents, and other stuff you have uploaded from any of your devices.
To upload your photos, documents, or other stuff saved on your phone, tablet, or computer to OneDrive, you need to sign in to your Microsoft account. To access the uploaded content on another device, you need to sign in to the same Microsoft account that was used when uploading the content.
To upload or download content, you need an internet connection. If you don't have a data plan, the data transmission costs may pile up quickly. For info about possible data costs, contact your network service provider.
There are several places where you can access your stuff on OneDrive. On your phone, you can check your photos and videos in the Photos hub, or open your Office documents in the Office hub. You can also download the OneDrive app from Store to see and manage all types of files on your phone.
On your tablet or computer, you can either manage your stuff online at onedrive.com, or you can use the OneDrive app and access OneDrive straight from your desktop. If you don't yet have the OneDrive app, you can download and install it from onedrive.com.
Tip: With the OneDrive app on your computer, you can simply drag and drop the files yo u wan t t o up load to the One Dr ive fo lde r in th e fi le man ager , such as Windows Explorer or Finder, and the files are automatically uploaded to OneDrive.

Set up an account

Sta y up to da te – add you r important accounts, such as social media or mail accounts, to your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email +accounts.
2. Tap add an account and the name of the service, and follow the instructions shown.
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Personalize your phone

Learn how to personalize the start screen, and how to change ringtones.

Personalize the start screen

Make your start screen yours – choose your background photo, pin your favorite apps and much more to the start screen, or change the tile size and layout as you like. To get the most out of the space on the start screen, group apps into folders.
1. To add a background photo, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > start+theme > choose photo.
2. Tap a photo, crop it as you like, and tap
Tip: Why not match your background and tile colors with your background picture? Tap Background or Accent color. To share your theme and other settings to all your Windows devices, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > sync my settings, and switch theme to On
Move a tile
Tap and hold the tile, drag and drop it to the new location, and tap the screen.
.
.
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Resize or unpin a tile
To resize, tap and hold the tile, and tap the arrow icon.
The tiles can be either small, medium, or wide. The bigger the tile is, the more information it can show.
To unpin the tile, tap and hold the tile, and tap .
Group tiles into folders
Tap and hold the tile, and drag and drop it on top of the tile or folder you want to group it with. To open an app from the folder, tap the folder, then tap the app you want. To change the name of the folder, tap and hold the name, and type in the name you want. To remove a folder, unpin the tiles in it.
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Pin an app Swipe left to go to the apps menu, tap and hold the app, and tap pin to start.
Pin a contact
Tap
People, tap and hold the contact, and tap pin to start.
Wh en yo u p in co nta ct s, th eir fe ed up da te s ar e s ho wn on the ti le , and you can call them directly from the start screen.

Personalize the lock screen

Change the lock screen to your liking. You can, for example, have your own favorite photo in the background.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen.
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Tip: You can decide which app notifications, such as missed calls or new messages, yo u
want to see on the lock screen. Simply tap a notification slot, and choose the app you want to add.
Change the background photo Tap change photo, select a photo, adjust it to get the best possible fit, and tap
Tip: You can also choose an app to show info on your lock screen, or let Bing shuffle photos there. Just change the setting for Background to your liking.
Show the artist when playing music Switch Show artist when playing music to On

Change the glance screen settings

To s ave powe r, your scr een goes on standby when you ’r e not usi ng your phone actively. With the glance screen, you can easily check the time even when your screen times out.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > Glance screen.
2. Choose the time the glance screen stays on.
Tip: It's easy to wake up your phone even when the power key is not easily accessible,
for example, while your phone is cradled in a car holder. Simply double-tap the screen. To switch double-tap on, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > touch. Switch Wake up to On
Switch night mode on
In the glance screen settings, change the setting for Night mode to your liking. First, select the color for the text on the glance screen, or hide the glance screen completely for a certain time period. Then set the time when you want to have night mode on.

Create a safe, fun start screen for kids

You can let your kids use some apps on your phone without having to worry about them accidentally deleting your work mail, making online purchases, or doing anything else they
.
or Off .
.
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shouldn't. Put selected apps, games, and other favorites for kids to enjoy in their own start screen.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap kid's corner.
3. Choose which content your kids can use. You can also set a password to keep your kids
from accessing your own start screen.
Tip: To le t your kids make an i n- app purc hase, su ch as buy gam e points, define a Wallet PIN. You mus t type i n the Wall et PIN to m ak e each p urchase. To define a W allet P IN , t ap
Wallet > > settings+PIN. Some purchases may not be available for all ages.
As Internet Explorer is not avail abl e i n ki d' s co rn er, yo u do n’ t have to worry about the websites your kids visit.
Go to your own start screen
Press the power key twice, and swipe up on your own lock screen. If you've set a password, type it in.
Go back to the kid's start screen
On your own lock screen, swipe left, and on the kid's lock screen, swipe up.
Switch the kid's start screen off On the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch kid's corner to Off
.

Personalize your phone tones

Change the notification tones your phone uses for calls, messages, and more, or add your own tones or your favorite song to the collection.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.
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2. Select the type of ringtone or alert you want to change, and select the sound. To listen to
a ringtone so you can see if you like it, tap
Tip: Want to set a specific ringtone for a contact so you immediately know when they are calling? Edit the contact info in the People hub.
Change the message tone or other notification sounds Tap manage app sounds and the app you want, and select the notification sound.
Add new ringtones from your PC to your phone
Co nne ct y our pho ne t o yo ur P C wi th a USB cab le, and use the fil e manager of your PC to move the song you want to the ringtone folder in your phone. Your PC must have Windows Vista, Windows 7, Windows 8, or later.
To set the song as your ringtone, in the ringtones+sounds view, tap Ringtone, and under Custom, tap the song.
You can use a song as your ringtone if it is not protected with digital rights management (DRM), and it’s smaller than 30 MB.
Tip: Want to create your own unique ringtone? Tap Store, and download the Ringtone Maker app.

Switch your phone to silent mode

When you switch silent mode on, all ringtones and alert tones are muted. Use this when you are, for example, at the theater or in a meeting.
Press a volume key to see the volume status bar at the top of the screen, and tap
To switch to silent mode, tap .
Tip: Don’t want to keep your phone in silent mode but can’t answer right now? To silence an incoming call, press the volume down key. If you have switched Flip to silence on, you can simply turn your phone face down. To switch Flip to silence on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch Flip to silence to On
Switch silent mode off
.
Tap
.
.
.
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Switch the vibration off
If you don’t want your phone to vibrate, tap
.

Cortana

Let Cortana make your daily life easier.

Cortana voice assistant

Keep your busy life in check – Cortana is your personal assistant on your phone, only a word away.
Cortana can help you:
• Schedule a meeting
• Set a reminder for an important task
• Send automatic replies for callers when you don’t want to be disturbed
• Check your location
• Get up-to-date traffic and weather info, and much more
You can do all this using your voice, with only a minimum of fiddling with the touch screen to distract you from other activities.
You need a Microsoft account to use Cortana.
Cortana is not available in all regions and languages. For info on the supported languages, go to www.windowsphone.com.

Set up Cortana

Tell Cortana a little bit about yourself, so it can better help you find what you’re looking for.
You need a Microsoft account to use Cortana.
Cortana.
1. Tap
2. Follow the instructions shown on your phone.
To later change your settings, such as your name, tap
Install a speech language
Depending on your region and Cortana version, you may need to download and install the appropriate speech language to use Cortana. On the start screen, swipe down from the top of th e s cr een , a nd ta p ALL SETTINGS > speech. Under Speech language, s el ec t t he lan gu ag e, and follow the instructions. For more information, go to www.windowsphone.com.
After you have installed the language, you must update your phone software.
> settings.
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Use Cortana

If you’ve got your hands full, but need to use your phone, you can use your voice to make a call, schedule a meeting, search the web, or open an app.
Tap the search key
Tap
, say what you want to do, and follow the instructions shown on your phone.
Tip: To open the Cortana voice assistant quickly, tap and hold the search key .
Example: Say Make an appointment, and see what happens.
Search for music using Cortana
Heard a catchy tune and want to know what it is? While the music is playing, tap
.
.

Accessibility

Learn how to make using your phone easier.

Use your phone with ease

Make the fonts larger and the screen easier to view. You can also use your phone with a teletypewriter (TTY/TDD).
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap ease of access.
Change the font size Tap the Text size slider.
Turn high contrast on Switch High contrast to On
Magnify the screen
Switch Screen magnifier to On the magnifier, use 2 fingers to move around the screen. To stop magnification, double-tap the screen with 2 fingers.
.
, and double-tap the screen with 2 fingers. When using
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Use your phone with a TTY/TDD
Switch TTY/TDD to full.
The available TTY/TDD modes may vary depending on your network service provider.
Use your phone with a hearing aid
Switch Telecoil to On
To check the Hearing Aid Compatibility rating for your phone, go to aka.ms/
phoneaccessibility.

Use the screen reader

Narrator reads the info on your screen aloud.
Not all languages are supported, and you may need to download additional language packages.
1. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > ease of access, and switch Narrator to On
2. To hear the names of the items on the screen, move your finger on the screen. To open an
item, double-tap the item.
When Narrator is switched on, some touch screen actions, such as swipe, are disabled.
Unlock the keys and screen when using the screen reader
Press the power key to wake up the screen, then double-tap the start key
Close the screen reader
Press the start key on.
.
.
.
and the volume up key at the same time to switch Narrator off or back
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Take a screenshot

You can take screenshots of what’s on your phone screen and use them like any photos.
1. Press the volume up key and the power key at the same time.
2. To view or manage the screenshots you’ve taken, tap Photos > albums > Screenshots.

Extend battery life

Get the most out of your phone while getting the battery life you need. There are steps you can take to save power on your phone.
To save power:
Charge wisely Always charge the battery fully.
Select only the sounds that you need Mute unnecessary sounds, such as key press
Use wired headphones Use wired headphones, rather than the
Us e Bat te ry Sav er Yo u c an s et you r p hon e to a ut oma ti cal ly s av e power
sounds. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > ringtones +sounds, and select which sounds to keep.
speakerphone.
when the battery charge level is low. To check the battery status, and to switch Battery Saver on, tap Battery Saver.
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When your phone goes into battery saver mode, you may not be able to change the settings of all apps.
Change the phone screen settings • Set the phone screen to switch off after a short
Lower the screen brightness • On the start screen, swipe down from the top of
Stop apps from running in the background
Use location services selectively If you want to keep location services switched on,
time. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Screen times out after.
• Change the glance screen settings. To shortly see the time and your notifications when moving yo ur ph on e, on t he st ar t s cre en , s wi pe dow n f ro m the top of the screen, tap ALL SETTINGS >
glance screen, and switch Glance screen to peek. To switch glance screen off, switch Glance screen to off.
• Use double-tap to wake up your phone only when needed. To switch the feature off, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > touch, and switch Wake up to Off
the screen, and tap ALL SETTINGS >
brightness. Make sure that Automatically adjust is switched to Off low, and switch Automatically adjust to On
.
• To lower the screen brightness when the battery saver is on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > display, and switch Battery Saver brightness to
.
On
• Close the apps you are not using. To close most of the apps, tap and hold the back key
on the apps you want to close.
tap
• Some apps may run in the background unnecessarily. Tap to usage. Tap the app you want, and stop it from running in the background.
but don't want to use check-in services, on the start screen, tap
Use my location to Off
P eo pl e > > settings, and switch
.
. Switch Level to
, and
Battery Saver, and swipe
.
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Use network connections selectively • Set your phone to check for new mail less
Check battery use
To check which apps have been eating up your battery life, tap to usage.
frequently, or even by request only. In every mailbox you have, tap settings, and select how often to sync.
• Switch Bluetooth on only when needed.
• Turn NFC on only when needed. To switch the NFC feature off, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > NFC, and switch Tap to share to Off
• Use a Wi-Fi connection to connect to the internet, rather than a mobile data connection.
• Stop your phone scanning for available wireless networks. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > WiFi, and switch WiFi networking to Off
• If you're listening to music or otherwise using your phone, but don't want to make or receive calls, switch airplane mode on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > airplane mode, and switch Status to On
> settings > sync
.
.
Battery Saver, and swipe

Save on data roaming costs

Y ou ca n c ut da ta ro am in g c os t s a nd sa ve on yo ur ph on e b i ll s b y changing mobile data settings. Data roaming means using your phone to receive data over networks that your network service provider doesn't own or operate. Connecting to the internet when roaming, especially wh en ab road, can ra ise d ata co sts su bsta nti ally . Your netw ork service provider can charge you a fixed fee for data transfer or on a pay-as-you-use basis. To use the optimal connection method, change the Wi-Fi, mobile data, and email download settings.
Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi­Fi connection.
On the start screen, swipe down from the top of the screen, and tap
1. Make sure WiFi networking is switched to On
2. Select the connection you want to use.
Close a mobile data connection On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular +SIM, and switch Data connection to off
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Tip: You can also follow your data usage with the Data Sense app.
Stop data roaming On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular +SIM, and switch Data roaming options to don't roam.
Tip: To save on data costs when traveling, save new maps to your phone before your
journey, and browse the maps offline. If you’re running low on space, you can remove some maps from your phone.
Download email less frequently
In eve ry m ail box you hav e, t ap
> settings > sync settings, an d se lec t ho w of ten to s ync .

Write text

Learn how to write text quickly and efficiently with your phone’s keyboard.

Use the on-screen keyboard

Writing with the on-screen keyboard is easy. You can use the keyboard when holding your phone in portrait or landscape mode. You can write your messages by tapping the letters or by swiping through them.
Tap a text box.
1 Character keys 2Shift key 3 Numbers and symbols key 4 Smiley key 5Comma key 6Space key 7 Enter key 8Backspace key
The keyboard layout can vary in different apps and languages.
Tip: To add the comma key to the keyboard, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > advanced > Show a comma key when available. You can add the comma key only if you have at least 2 keyboards installed on your phone.
Swipe to write text
Swipe from the first letter of the word, and draw a path from letter to letter. Lift your finger after the last letter. To continue, keep on swiping without tapping the space key. Your phone adds the spaces.
Not all languages are supported.
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Switch between upper and lower case characters
Tap the shift key. To switch caps lock mode on, double-tap the key. To return to normal mode, tap the shift key again.
Type in a number or special character
Ta p the num bers a nd sym bols key. To see more special character keys, tap the shift key. Some special character keys bring up more symbols. To see more symbols, tap and hold a symbol or special character.
Tip: To quickly type in a number or special character, while holding the numbers and symbol key, slide your finger to the character, and lift your finger.
Copy or paste text
Tap a word, drag the circles before and after the word to highlight the section you want to copy, and tap
. To paste the text, tap .
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Add an accent to a character
Tap and hold the character, and tap the accent or the accented character, if supported by your keyboard.
Delete a character
Tap the backspace key.
Move the cursor
To edit a word you just wrote, tap and hold the text until you see the cursor. Drag the cursor to the place you want.
Tip: To put a period at the end of a s entence , and to star t a new sentence, tap the space key twice.

Use keyboard word suggestions

Your phone suggests words as you write, to help you write quickly and more accurately. Word suggestions may not be available in all languages.
Wh en you st art wr iti ng a wo rd, y ou r ph on e su gg est s p oss ible wo rds. When the word you want is shown in the suggestion bar, select the word. To see more suggestions, swipe left.
Tip: If t he s ugg est ed w ord is m ark ed i n bo ld, you r ph one aut oma tic ally uses it to replace the word you wrote. If the wor d is wrong, tap it to s ee the original word and a few ot her suggestions.
Correct a word
If you notice that you have misspelled a word, tap it to see suggestions for correcting the word.
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Add a new word to the dictionary
If the word you want isn't in the dictionary, write the word, tap it, and tap the plus sign (+) in the suggestion bar. Your phone also learns new words when you have written them a few times.
Turn word suggestions off On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard. Tap your language keyboard, and clear the Suggest text check box.
Empty the word suggestion list On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > advanced > reset suggestions to remove all the words that you have added to
the suggestion list.

Add writing languages

You can add several writing languages to your keyboard and switch between the languages when writing.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > keyboard > add keyboards.
2. Select the languages you want to write in, and tap
Tip: To remove a pre-installed keyboard, tap and hold the language you don't want to use, and tap remove.
Switch between the languages when writing
Tap the language key repeatedly until the language you want is shown. The keyboard layout and word suggestions change according to the language selected. The language key is only shown when more than one keyboard has been installed.
.
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Scan codes or text

Us e y ou r p ho ne c am er a t o sc an th in gs , su ch as QR co des , b ar co des, and book and DVD covers, and get further info on what your phone recognizes.
Tap the search key
If your phone has Cortana, tap
1. Point the camera at a code.
2. Tap a result for more info.
Tip: Keep the camera steady, and make sure what you're scanning is completely visible
in the camera viewfinder.
Example: Try scanning the following code, and see what happens.
Translate or search for text on the web Point the camera at the text, tap scan text and the words you want, and tap translate or search.
This feature may not be available in all languages.
, and tap .
Lumia Camera > > Lenses > .
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Clock and calendar

Keep track of time – learn how to use your phone as a clock, as well as an alarm clock, and how to keep your appointments, tasks, and schedules up to date.

Set an alarm

You can use your phone as an alarm clock, and even set your favorite song as your alarm tone.
Tap Alarms.
1. Tap
.
2. Set the time, fill in the alarm details, and tap
Tip: Too tired to fiddle with the phone much? Tap and hold the search key , and tell
Cortana when you need the alarm.
For the alarm to sound, your phone must be turned on.
Tip: You can quickly see the time of the next active alarm if you have pinned the Alarms app to the start screen. The tile size must be at least medium.
Use your favorite song as your alarm tone
Co nne ct y our pho ne t o yo ur P C wi th a USB cab le, and use the fil e manager of your PC to move the song you want to the ringtone folder in your phone. To set the song as your ringtone, on the start screen of your phone, swipe down from the top of the screen, tap ALL SETTINGS > ringtones+sounds > Ringtone, swipe to Custom, and tap the song.
You can use a song as your ringtone if it is not protected with digital rights management (DRM), and it’s smaller than 30 MB.
Your PC must have Windows Vista, Windows 7, Windows 8, or later.
Snooze an alarm
If you don’t want to ge t up j us t y et, when t he alarm s ounds, tap snooze. Be fore sn oozing, you can change the snooze time.
Tip: Tapping the back key snoozes the alarm for 2 minutes.
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Turn an alarm off
Tap
Alarms, and switch the alarm to Off .
Delete an alarm
Tap the alarm and

Update the time and date automatically

You can set your phone to update the time, date, and time zone automatically. Automatic update is a network service and may not be available depending on your region or network service provider.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > date +time.
Switch Set date and time automatically to On
Tip: Want to change the time format? Switch the 24-hour clock on or off as you wish. To change how dates are shown, tap ALL SETTINGS > region.
Update the time and date manually Switch Set date and time automatically to Off
Update the time zone manually when traveling abroad Switch Set date and time automatically to Off

Add an appointment

To remember an appointment, add it to your calendar.
Tap
Calendar.
1. Tap
.
2. Type in the details you want, and set the time.
3. To add, for example, the duration, reminder, or recurrence for the event, tap more details.
4. When done, tap
Tip: To edit a n event, t ap and hol d t he even t y ou want, t ap edit, an d edit th e detail s you
want.
Send a meeting invitation
When creating an event, tap more details > add someone > and tap
You can send meeting invitations to contacts who have a mail address.
Create an event on another calendar
By default, your events go to your Microsoft account calendar. If you have, for example, a shared calendar with your family, you can create and share the event instantly. To change the calendar when creating the event, tap more details > Calendar and the calendar you want to use.
.
.
.
, and edit the time and date.
, and tap Time zone and a location.
.
, select the contacts you want,
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Example: You can create an event to a calendar you are sharing with other people, such
as your work calendar, so they know when you are busy.
Change your status for an event When you want to let others know when you’re busy or out of the office, tap more details > Status and the status you want. By default, your status is free.
Delete an appointment Tap and hold the appointment, and tap delete.

Switch between calendar views

See your appointments for the day or week at a glance, or easily plan when to have your vacation – browse through your calendar in different views.
Tap Calendar.
1. To switch between the daily, weekly, monthly, and yearly views, tap monthly view, tap the day to see all your events.
2. To switch between days, weeks, months, or years, swipe left or right. To quickly jump to a particular month of a given year, in the yearly view, swipe to the year you want, and tap the month.
Tip: If you allow the calendar to use your location, you can also check the weather in the daily or weekly view.
Turn week numbers on or off
Tap > settings and the Enable week numbers check box.
The week numbers are shown in the monthly view.
Check your task list
Tap

Add a task to your task list

Add tasks you need to remember, such as important deadlines to meet at work or library books to retur n, to your task list, and cross the m out once completed. If you have a particular deadline, set a reminder.
Tap
1. Tap
2. To add a reminder, switch Reminder to On
3. Tap
Edit or delete a task
Tap and hold the task, and tap edit or delete.
> tasks.
Calendar > > tasks.
, and fill in the fields.
.
Tip: Feeling energetic? Or hands full and no time for extra tasks? To quickly bring the time of the event forward or postpone it, tap and hold the task, and select the option you want.
, and set the reminder date and time.
. In the weekly or
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Mark a task as complete Tap and hold the task, and tap complete.

Use multiple calendars

When you set up your mail or social networking accounts on your phone, you can sync the calendars from all your accounts in one place.
Calendar.
1. Tap
2. To show or hide a calendar, tap
When a calendar is hidden, the calendar events and reminders are not shown in different calendar views.
The birthday calendar compiles the birthday info from your social networking accounts.
You can’t add new calendars to your phone, but you can choose which calendars from your different accounts you want to see.
Change the color for each calendar
Tap
> settings, and tap the current color and the new color.
> settings, and turn the calendar on or off.

Browse your SIM apps

If your service provider has included apps on your SIM card, here's how to find them.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > cellular+SIM.
2. Tap the SIM.
3. Tap SIM applications.
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Store

Make your phone your own with more apps, games, and other items, some of which are free of charge. Browse Store to find the latest content for you and your phone.
You can download:
•Apps
•Games
• Entertainment apps and services
• News apps and services
•Books
You can also:
• Get content that is relevant to your tastes and location
• Share recommendations with your friends
The availability of Store and the selection of items available for download depend on your region.
To download from Store, you need to be signed in to your Microsoft account on your phone. When you're signed in, you are offered content compatible with your phone.
You can search for and download content directly to your phone, or browse Store content on your computer and send links from there to your phone by text message.
Many items are free of charge; some you need to pay for with your credit card or on your phone bill.
The availability of payment methods depends on your country of residence and your network service provider.
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Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.

Browse Store

Check out the latest and most downloaded apps, games, and other items recommended for you and your phone. Browse different categories, or search for specific items.
Store.
Tap
1. Tap a category on the front page, or swipe left or right to see more categories and items.
2. Tap an item to view its details. When you view an item, related items are also shown.
Tip: Did you find something in Store that you know your friends would be interested in? Tap share to send them a link.
Tip: Want to get personalized suggestions on which apps and games might interest
you? Sign in to your Microsoft account, and Store suggests a selection of apps for you.
Search Store
, write your search words, and tap .
Tap

Download an app, game, or other item

Download free apps, games, or other stuff, or buy more content for your phone.
1. Tap
Store.
2. Tap an item to view its details.
3. If the item has a price, tap buy, or to try the item for free for a limited time, tap try. If the
item is free, tap install.
The availability of payment methods depends on your country of residence and your network service provider.
4. If you're not signed in to your Microsoft account, sign in now.
5. Follow the instructions shown on your phone.
Tip: If downloading fails, check that the time and date are set correctly.
When the download is complete, you can open or view the item, or continue browsing for more content. The content type determines where the item is stored in your phone: music, videos, and podcasts can be found in Music, Video, and podcasts, games can be found in Games, and apps can be found in the apps menu.
For more info on an item, contact the publisher of the item.
Tip: Use a Wi-Fi connection to download large files.
Tip: In the Store main view, you can see a notification at the top right corner of the
screen on how many of your downloaded apps, games, and other content have updates.
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If t he app yo u’ve dow nloaded doesn’t su pport yo ur phone la nguage, the app uses US English by default. If you’ve added more than one phone language and the a pp sup po rts on e of th em, the app is downloaded in the supported language.
Tip: You can also use your computer to browse Windows Phone Store and download content to your phone. Go to www.windowsphone.com, and browse or search for apps and games.
Tip: If your kid has a Windows Phone 8.1, you can use the My Family website to manage their game and app downloads and settings. To set up My Family, go to https:// www.windowsphone.com/family, sign in to the Microsoft account with both your and the kid’s mail address and password, and follow the instructions.
This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com.
The availability of apps and games may depend on your kid’s age.
See your ongoing and previous downloads
Sto re > > downloads, and swipe to downloads to see the ongoing downloads,
Tap or to history to see the previously downloaded apps, games, and other content.

View your ongoing downloads

While an item is downloading, you can continue to browse Store for other content and add items to be downloaded.
To view the status of your downloads, in the Store main view, tap swipe to downloads to see the ongoing downloads, or to history to see the previously downloaded content.
Tip: To check the status of the currently ongoing download, tap check install.
Tip: If you need to, for example, temporarily close your internet connection, tap and
hold the do wnlo ading item, and t ap pause. To resume downloading, tap resume. Pause pending items individually. If a download fails, you can re-download the item.

Write a review for an app

Share your opinion on an app with other Store users – rate and review the app. You can post one review per app that you download.
1. In the apps menu, tap and hold the app, and tap rate and review.
2. Rate the app, and write your review.
Tip: You can rate and review your other items in the same way.
Receive ads
If you want to receive ads and tips about apps that might interest you, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS, and switch advertising id to On
. If you want to clear t he info th at your phone u se s to fin d y our relevant ads and tips, tap
reset your advertising ID.
> downloads, and
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People & messaging

Contact your friends and family, and share your files, such as photos, using your phone. Stay tuned with the latest updates to your social networking services even when on the go.

Calls

Learn how to make calls on your new phone and talk to your friends.

Call a contact

Calling your friends is quick and easy when you've saved them as contacts in your phone.
Tap
.
1. Tap
.
2. Tap the contact and the number, if the contact has several numbers.
Tip: Is y ou r f ri en d' s vo ic e t oo lou d o r q ui et ? Pr es s t he vo lum e k ey s to change the volume.
Tip: Want to let others hear the conversation? Tap speaker.
Call a phone number
Tap
, type in the phone number, and tap call.
To type in the + character, used for international calls, tap and hold 0.
The + character only works from abroad. The + character may not work in all regions. In this case, enter the international access code directly.
Search your call history
To search for a call record, swipe to history, tap number.
Remove a call record
To remove a call record, swipe to history, tap and hold the call record, and tap delete.
To remove all the call records, tap
Copy and paste a phone number
On the start screen, tap number, tap copy, and in a text box, tap
People, swipe to contacts, tap a contact, tap and hold the phone
> select calls > > select all > .
, and type in the contact's name or phone
.

Make a call with Skype

You can use your phone to make Skype-to-Skype calls and video calls. With Skype global rates, you can also call landlines or other mobile phones. Pay as you go with your credit card, or get a monthly subscription for the best rates.
If you don't yet have the Skype app, you can download it from www.windowsphone.com.
Skype, and sign in with the same Microsoft account that you use with your phone.
Tap
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To call a Skype contact, swipe to people, tap the contact you want to call, and tap .
For more information on Skype-to-Skype calls, see the video at www.youtube.com/watch?
v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a Wi-Fi network connection with Skype whenever
possible.
Make a video call with Skype
Swipe to people, tap the contact you want to call, and tap .
If your phone does not have a front camera, you can use the main camera for video calls.
Make a Skype call with Cortana
Tap and hold the search key of the contact.
Cortana is not available in all regions and languages. For information on the supported languages, go to www.windowsphone.com.

Use speed dial to call your favorite contacts

Call your most important contacts quickly with 1-touch dial.
, and swipe to speed dial.
1. Tap
2. To add a contact to speed dial, tap
3. To call a contact you have added to speed dial, in the speed dial view, tap the contact.

Call the last dialed number

Call your friend again if you forgot to say something. In the call history view, you can see info about the calls you have made and received.
, and swipe to history.
1. Tap
2. Tap the name or phone number.

Use your voice to make a call

You can use your voice to call a contact.
1. Tap and hold the search key
2. Say Call and the contact's name.
Tip: You can also use voice dialing with a Bluetooth headset.
Cortana is not available in all regions and languages. For information on the supported languages, go to www.windowsphone.com.
, and say Skype call or Skype video call, f oll owe d by the nam e
and the contact you want to add.
.
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Silence an incoming call

If your phone rings when you don't want to be disturbed, you can silence the ringtone for that call.
If you w ant to be abl e to s ilenc e your phone by turni ng it f ace d own, th e Fli p to si lenc e feature must be switched on. On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > audio, swipe left, if needed, and switch Flip to silence to On
When someone calls you, press the volume key or the lock key. You can also turn your phone face down.

Reply to a call by a text message

If you can’t speak right now, you can reply to the caller by a text message.
1. When someone calls you, tap TEXT REPLY.
2. Tap type a message..., and write your message.
You can only reply by a text message to calls from the contacts saved in your phone.
Switch text reply on or off
> > settings, and switch Text reply to On or Off .
Tap
Edit a pre-written text message
> > settings > edit replies, and edit the reply you want.
Tap
.

Make a conference call

Your phone supports conference calls between 2 or more people. The maximum number of participants can vary, depending on your network service provider.
1. Make a call to the first person.
2. To make a call to another person, tap
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.
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3. When the new call is answered, tap .
To add more people, tap
Have a private conversation with someone
and the person's name or phone number. The conference call is put on hold on your
Tap phone. The other people continue the conference call.
To return to the conference call, tap

Forward calls to another phone

When you know you can’t answer the phone, you can forward incoming calls to another phone number.
For availability of this feature, contact your network service provider.
1. Depending on your phone, do either of the following:
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > network+ > set.
•Tap
2. Switch Call forwarding to On
calls.
Depending on your phone, you may also be able to make the choice separately for different situations, such as when you can’t answer or when you’re in a call.

Forward calls to your voice mail

Besides forwarding calls to another phone number, you can also forward these calls to your voice mail and listen to them later.
For availability of this feature, contact your network service provider.
Do either of the following, depending on your phone:
•Tap
Swipe down from the top of the screen, tap ALL SETTINGS > network+ > set, and type
Depending on your phone, you may either forward all your calls to your voice mail, or make the choice separately for different situations, such as when you can’t answer or when you’re in a call.
Change your voice mail number
Tap
© 2015 Microsoft Mobile. All rights reserved.
> > settings.
Tip: To check if call forwarding is being used, shown by , tap the top of the screen.
> > settings. Switch Call forwarding to On , if needed, and type in
the voice mail number given by your service provider, if needed.
in the voice mail number given by your service provider, if needed.
Tip: If you want to avoid forwarding calls to your voice mail, type in another number, such as the number of your second phone. You can also contact your service provider about deactivating the voice mail service.
> > settings, and type in the new number.
again.
.
, if needed, and select where you want to f orward your
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Call your voice mailbox

If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages your friends have left.
.
1. Tap
2. Tap
. O r, if y ou ’re usin g v isu al voi ce mai l, s wi pe r ig ht t o s ee t he list of voice mail messages.
If asked, type in the voice mail password you received from your network service provider.
3. You can listen or reply to voice mail messages, delete them, or record a greeting message.
For the availability of the voice mailbox service, and for info on setting up how long before calls are forwarded, contact your network service provider.

Use visual voice mail

Visual voice mail allows you to see a list of your voice messages and choose which one to play or delete.
You may need to contact your service provider to get this service on your phone.
> > settings.
1. Tap
2. Switch Visual voicemail to On
3. Type in your voice mail number in the Voicemail number box.
Contact your service provider to get your voice mail number.
Tip: Depending on your service provider, you may also be able to type in another voice mail number.
Listen to a voice message
Tap , and swipe right to see the list of voice mail messages. If asked, type in the password, and tap the message you want to listen to.

Use call waiting

Get another call while you're already in one? Call waiting helps you answer or hold one of the calls.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
network+ > set.
2. Switch Call waiting to On
Hold the first call and answer the new call Tap ANSWER.
End the first call and answer the new call Tap end call+answer.
Ignore the new call Tap IGNORE.
Hold one call and make another
Tap HOLD > ADD CALL, and call the people you want.
.
.
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Switch between calls Tap TAP TO SWAP.

Block calls and messages

If you are getting unwanted calls or text messages, you can block them with the call+SMS filter app.
To add a phone number to your blocked numbers list, on the start screen, tap
history, tap and hold the caller you want to block, and tap block number....
You can also add numbers to your blocked numbers list from text messages.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > call +SMS filter.
Switch Block calls+SMS to On
Check which numbers are blocked Tap blocked numbers.
Get notifications about blocked calls or messages
Tap advanced, and switch Notifications to On
.
.
, swipe to

Contacts

You can save and organize your friends' phone numbers, addresses, and other contact information in the People hub. You can also get in touch with your friends through social networking services.
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People hub

The People hub is where all your friends’ contact information is kept. It lets you stay in touch with the people who matter the most through groups. Your social networks are also here.
Go to contacts to see your friends’ contact information from every account you have signed into. You can organize the list the way you like by filtering it by account or hiding the contacts without phone numbers. Your own contact card is also here.
Check out what's new to see your friends’ social network status updates conveniently in one place.
Contact groups make it easy to see the status updates from only the people you want. You can also send emails or messages to all of them at once.

Add or delete a contact

Keep your friends with you. Save their phone numbers, addresses, and other info to the People hub.
People, and swipe to contacts.
Tap
Add a contact
.
1. Tap
2. If you're signed in to several accounts, select the account to which you want to save the
contact.
You cannot save a contact to your phone only, it’s always saved to an account.
3. Add the contact details, and tap
Tip: When editing a phone number, to see more special characters, tap and hold the period key. To add a short pause, tap the comma key, or to dial an extension, tap X.
Tip: Your contacts are backed up automatically to your Microsoft account.
Edit a contact
Tap the contact and
Delete a contact
Tap the contact and
The contact is deleted both from your phone and, with some exceptions such as Facebook, Twitter, and LinkedIn, from the social networking service where it's stored.
Tip: If you want to delete multiple contacts quickly, on your computer, log in to people.live.com with your Microsoft account, and delete them there.
Filter your contacts list
If you don't want contacts from social networking services to show up in your contacts list, you can filter them out. In the contacts list, tap accounts you want to show or hide.
Tip: You can also filter out the contacts without phone numbers. Switch Hide contacts without phone numbers to On
© 2015 Microsoft Mobile. All rights reserved.
, and edit or add details, such as a ringtone or a web address.
> delete.
.
> settings > filter contacts list and the
.
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Save a number from a received call

When you’ve received a call, you can easily save the number if it’s not y et sav ed in your P eopl e hub. You can save the number in a new or existing contacts list entry.
, and swipe to history.
1. Tap
2. Tap
next to a phone number, and tap . , edit the phone number and phone number type, and tap .
3. Tap
4. Edit other contact details, including the name, and tap

Save a number from a received message

When you’ve received a message, you can easily save the number if it’s not yet saved in your People hub. You can save the number in a new or existing contacts list entry.
1. Tap
Messaging.
2. In the conversations list, tap a conversation and
, edit the phone number and phone number type, and tap .
3. Tap
4. Edit other contact details, including the name, and tap

Search for a contact

If you need to contact a friend quickly, you don’t have to scroll through all your contacts. You can search or jump to a letter or character in the contacts list. You can also use a voice command to call or send a message to a contact.
People, and swipe to contacts.
1. Tap
, and start writing a name. The list filters as you write.
2. Tap
Tip: Pin your most important contacts or contact groups to the start screen. Tap and hold a contact, and tap pin to start.
Jump to a letter or character in your contacts list
Tap any letter in the contacts list on the left, and in the following menu, tap the first letter or character for the name you want.
Use a voice command
In any view, tap and hold t he search key all languages are supported.

Link contacts

It s om et im es ha pp en s t hat you have separate entries for the same contact from different social networking services or mail accounts. You can link multiple contacts so that their info is in a single contact card.
People, and swipe to contacts.
Tap
1. Tap the main contact you want to link to and
2. Tap choose a contact and the contact to be linked.
Unlink a contact
Tap the main contact and
© 2015 Microsoft Mobile. All rights reserved.
, and tap the contact to be unlinked and unlink.
, and say Call or Text a nd t he contact's name. Not
.
> .
.
.
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Copy contacts

Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to ea sily copy y our co ntact s, te xt messages, and pictures from your old phone. The app does not work with all phone models.
Tip: If your old phone is a Windows Phone device, or if you have previously backed up your contacts to your Microsoft account, to import your contacts from the service, just sign in to your account on your phone. The contacts are imported automatically.
Your old phone needs to support Bluetooth. The contacts on your ol d p ho ne ne e d t o b e s to re d in the phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on
both phones.
If your contacts are written in a language that is not supported b y yo ur ne w p hon e, the con ta ct info may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from
www.windowsphone.com.
Transfer my Data.

Copy contacts from a SIM card

If you have contacts stored on your SIM card, you can copy them to your phone.
Make sure your SIM card is inserted.
People.
1. Tap
2. Tap
3. To import all your contacts, tap import.
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> settings > import from SIM.
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Tip: To select individual contacts, tap clear, and use the check boxes.
You can’t save contacts to your new SIM card.

Create, edit, or delete a contact group

You can create contact groups to send a message to several people at the same time, or to see social updates from just group members. For example, you can add family members to the same group and reach them quickly with the same message.
People, and swipe to rooms.
Tap
1. Tap
> Group.
2. Write a name for the group, and tap
and a contact. To add another contact, tap again.
3. Tap
.
4. Tap
Tip: There is already a group called Best friends in your phone.
Add a new group contact
Tap the group, and tap
Remove a contact from a group
Tap the group and
Rename a group
Tap the group and
Delete a contact group
Tap the group and

View your Rooms

The rooms feature is being discontinued, but you can still view your existing chats, calendars, photos, or notes.
After March 2015, the rooms feature on Windows Phone is no longer supported. You can still see your existing rooms and use your room photo albums, calendars, and notes on your phone. You can’t create new rooms or make changes to existing rooms. You can still see your old room chats, but you and the other room members can’t send or receive new room chat messages.
To view your existing rooms, tap
> and a contact.
. Tap the contact and remove from group.
> rename, and write the new name.
> delete.
.
People, and swipe to rooms.

Share a contact

You can easily share a contact with your friends.
1. On the start screen, tap
2. Tap a contact and
3. Select how you want to share, and follow the instructions.
© 2015 Microsoft Mobile. All rights reserved.
People, and swipe to contacts.
> share contact > .
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Change your profile photo

You can select your contact card photo on your phone. Pick a photo you just took or an existing profile photo from one of your social networking services.
People, and swipe to contacts.
1. Tap
2. At the top of your contacts list, tap your own photo.
3. Tap your photo again, and either choose one of the offered photos, or tap find another
to select a photo from Camera Roll.
4. Drag the photo around to adjust the cropping, and tap
.

Social networks

Set up social networking services on your phone to keep in touch with your friends.

Set up a social media account

Set up your social networking service accounts.
Tap the social networking app you want to sign in to, such as Facebook, and follow the instructions shown.
To download more social networking apps, tap
Tip: When you sign in to an account, the contacts in the account are automatically imported. To choose which accounts show up in your contacts list, on the start screen,
People, swipe to contacts, and tap > settings > filter contacts list.
tap
Store.

See your friends' status updates

After you set up your social networking services, such as Twitter, on your phone, you can follow your friends' status updates in the People hub.
People, and swipe to what's new.
Tap
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Post your status

If you feel like reaching out to your friends, let them know what's on your mind. Post a status update to the social networking services that you use.
People, and swipe to contacts.
1. Tap
2. Tap your own contact card and post an update.
3. Select the service to post to.
4. Write your message.
.
5. Tap
Important: Before sharing your location, consider carefully with whom you are sharing.
Check the privacy settings of the social networking service you are using, as you might share your location with a large group of people.

Share a photo in social networking services

After you take a photo, upload it to the web so all your friends can see what you're up to.
1. Tap Photos.
2. Browse your photo albums for the photo you want to share.
3. Tap and hold the photo, and tap share....
4. Tap the social networking service where you want to upload the photo.
5. Add a caption if you want, and share or send your photo.

Messages

Stay in touch with your friends with text or multimedia messages.

Send a message

With text and multimedia messages, you can quickly contact your friends and family.
1. Tap Messaging.
.
2. Tap
If you start writing a message and switch to another app before sending it, you can continue your message when you return to Messaging. Tap when sent.
3. To add a recipient from your co ntacts list, tap
in a phone number.
Tip: To add several recipients, tap > , select the recipients you want, and tap .
4. Tap the message box, and write your message.
Tip: To add a smiley, tap .
5. To add an attachment, such as a photo, tap
6. To send the message, tap
If you’re unable to send a multimedia message, check the following:
.
> drafts. The draft message is deleted
, or start writing a name. You can also type
, and select the attachment.
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Your mobile subscription supports multimedia messages.
Your data connection is switched on. Swipe down from the top of the screen, tap ALL SETTINGS > cellular+SIM, and switch Data connection to on
Only compatible devices can receive and show multimedia messages. Messages may look different in different devices.
Forward a message In threads, tap a conversation, tap and hold the message you want to forward, and tap forward.
Before forwarding the message, you can edit what's written or add or remove attachments.
Forward multiple messages
In threads, tap a conversation and next to the messages, and tap

Read a message

You can see on the start screen when you've received a message.
Yo u ca n vi ew t he m ess age s be twe en you and a co nta ct i n on e co nve rsa ti on t hr ead . T he t hr ead can contain text and multimedia messages.
1. Tap Messaging.
2. To read a message, tap a conversation.
Tip: To prevent others from accidentally seeing notifications about your messages on the lock screen, swipe down from the top of the screen, and tap ALL SETTINGS > lock screen > Choose an app to show detailed status > none.
If you’re unable to open a multimedia message, check the following:
• Your mobile subscription supports multimedia messages.
• Your data connection is switched on. Swipe down from the top of the screen, tap ALL
SETTINGS > cellular+SIM, and switch Data connection to on
> select messages, tap the check boxes that appear
to add a recipient.
.
.
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You can send text messages that are longer than the character limit for a single message. Longer messages are sent as two or more messages. Your service provider may charge accordingly. Characters with accent s , o th e r m ar k s, or s om e l a ng uage options, take more space, and limit the number of characters that can be sent in a single message.
Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.
Save an attachment
Tap the attachment, such as a photo, and tap
Delete a conversation In threads, tap
Delete a single message in a conversation In threads, tap a conversation, tap and hold the message you want to delete, and tap delete.
Delete all messages in your phone
> > select all > .
Tap

Reply to a message

Don't keep your friend waiting – reply to the message straight away.
1. Tap
2. In threads, tap the conversation containing the message.
3. Tap the message box, and write your message.
4. Tap
Forward a message In threads, tap a conversation, tap and hold the message you want to forward, and tap forward.
Before forwarding the message, you can edit what's written or add or remove attachments.

Send a message to a group

If yo u fr eq uen tly n ee d to se nd a me ssa ge to th e sa me gro up of p eople, you can create a group in the People hub. This way you can reach them all with a single message or mail.
People, and swipe to rooms.
Tap
1. Tap the group and text or send email.
2. Write and send your message.
Tip: To create a group, tap > Group.
, select the conversation you want to delete, and tap .
Messaging.
.
> save.

Chat using Skype

You can use your phone to send Skype-to-Skype instant messages.
If you don't yet have the Skype app, you can download it from www.windowsphone.com.
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1. Tap Skype.
2. Sign in with the same Microsoft account that you use with your phone.
3. Swipe to people, and tap the contact you want to chat with.
4. Write your message, and tap
For more info on Skype-to-Skype instant messages, see the video at www.youtube.com/ watch?v=AF2HRYdPnAM (in English only).
Tip: To save on data costs, use a Wi-Fi network connection with Skype whenever
possible.
Share your location in a Skype chat
While in a chat, tap

Send your location in a message

Wh en y ou a sk y our fri end s to com e and mee t yo u, y ou ca n se nd t hem your location on a map.
This feature may not be available for all regions.
Your phone may ask you about using your location. You need to allow it to use this feature.
1. When writing a text message, tap
Sending a message with an attachment may be more expensive than sending a normal text message. For more info, contact your service provider.
.
2. Tap
Your friends receive a message with a picture of where you are on the map.
> share location > .
.
> my location.

Send an audio message

Celebrate your friend's birthday with a song – send your song as an audio message.
1. When writing a message, tap
2. Record your message, and tap done.
.
3. Tap
© 2015 Microsoft Mobile. All rights reserved.
> voice note.
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Mail

You can use your phone to read and reply to mail when you're on the go.
On the start screen, tap .
To send and receive mail, you must be connected to the internet.

Add or delete a mailbox

If y ou use diff erent ma il addresses f or busines s and leisu re, no problem – you can add several mailboxes to your phone.
Add your first mailbox
To set up mail in your phone, you must be connected to the internet.
If you didn't sign in to your Microsoft account during the first start-up, you can do it now. When you add a Microsoft account to your phone, a mail account is added automatically.
1. Tap
2. Tap an account, and write your username and password.
3. Tap sign in.
If your phone doesn't find your mail settings, advanced setup can find them. For this, you need t o k no w yo ur m ai l a c co un t ty pe a nd th e ad dr e ss es o f y ou r in co m ing and outgoing mail servers. You can get this info from your mail service provider.
To find out more about setting up different mail accounts, see the How-to section at
www.windowsphone.com.
Add a mailbox later
In your mailbox, tap
.
Tip: Depending on your mail account, you can also sync other items than just mails to your phone, such as your contacts and calendar.
> add email account and an account, and sign in.
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Tip: To add your Exchange work mail, contacts, and calendar to your phone, select Exchange as your account, write your work mail address and password, and tap sign in.
Your new mailbox appears as a new tile on the start screen.
Delete a mailbox On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email +accounts. Tap and hold the mailbox, and tap delete.
You cannot delete the first Microsoft mailbox you signed in with. You must reset your phone to do that.

Add your Exchange mailbox to your phone

You don’t need your computer to access your work mail, contacts, and calendar. You can sync the important content between your phone and a Microsoft Exchange server.
Exchange can be set up only if your company has a Microsoft Exchange server. In addition, your company IT administrator must have activated Microsoft Exchange for your account.
Before starting the setup, make sure you have the following:
• A corporate mail address
• Your Exchange server name (contact your company IT department)
• Your network domain name (contact your company IT department)
• Your office network password
Depending on the Exchange server configuration, you may need to type in additional info during the setup. If you don't know the correct info, contact your company IT department.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email
+accounts.
2. Tap add an account > Exchange.
3. Write your Exchange mail address and password, and tap sign in.
During the setup, you can define which content and how often you want your phone to sync with the server. To sync additional content, change the Exchange account settings.

Open mail from the start screen

With live mail tiles you can open mail directly from the start screen.
From the tiles, you can see the number of unread mails and if you've received new mail.
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You can pin several mailboxes to the start screen. For example, dedicate a tile for business mail and another for personal mail. If you link several mailboxes into a unified inbox, you can open mail from all your inboxes in one tile.
To read your mail, tap the tile.

Send mail

Don't let your mail pile up. Use your phone to read and write mail on the go.
1. Tap
2. Tap
3. To add a rec ipient from yo ur co nt acts list, t ap
the address.
4. Write the subject and your mail.
5. To attach a photo, tap
6. Tap
Send an Office document
Tap account you want to use.
.
and an account, if you have linked inboxes.
Tip: To remove a recipient, tap the name and Remove.
Tip: Your phone can help you write your mail faster. While writing, your phone suggests
possible next words to complete your sentence. To add a word, tap a suggestion. To browse the list, swipe over the suggestions. This feature is not available in all languages.
.
Tip: You can also take a new photo while writing your mail. Tap , take a photo, and tap accept.
to send the mail.
Office, tap the document you want to send and > share..., and select the mail
, or start wr iting a na me. You ca n also wri te
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Read mail

If you’re waiting for important news, you don’t have to wait until you’re at your desk . U se your phone to read your mails.
You can see when you have new mail on the start screen.
1. Tap
2. In your mailbox, tap the mail. Unread mail is marked in a different color.
Read mail in a conversation
In your mailbox, tap the conversatio n that includes the mai l, and tap the mail. A conversation with unread mail is marked in a different color.
Save an attachment
With the m ai l open, ta p the atta ch ment, suc h a s a phot o, and it is downloaded to your phone. Tap and hold the attachment, and tap save. Not all file formats can be saved.
Copy a link
With the mail open, tap and hold the web link, and tap copy link.
.
Tip: To zoom in or out, place 2 fingers on the screen, and slide them together or apart.
Tip: If a mail contains a web address, tap it to go to the website.

Reply to mail

If you receive a mail that needs a quick answer, you can reply straight away using your phone.
1. Tap
2. Open the mail, and tap
© 2015 Microsoft Mobile. All rights reserved.
.
Tip: To reply to the sender only, tap reply. To reply to the sender and all the other recipients, tap reply all.
.
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Forward mail
Open the mail, and tap

Delete mail

When your mailbox is overflowing, delete some mails to free up space in your phone.
1. In your mailbox, tap to the left of the mails you want to delete.
2. Tap the check boxes that appear next to the mails, and tap
All the mails you selected are deleted. Depending on your mail account, the mail may be deleted from your mail server, too.
Delete one mail
Open the mail, and tap

View mails separately

Mails are grou ped by title in co nversations. A conversation also includes your replies. If you'd like to view all your mails separately, you can switch the conversations feature off.
1. Tap
2. Tap
3. Switch Conversations to Off

Send automatic replies

If you are on vacation or otherwise out of the office, you can send automatic replies to the mails that arrive during your absence.
1. Tap
2. Switch Status to On

Link several mailboxes as a unified inbox

If you have more than one mail account, you can choose which inboxes you want to link together into one inbox. The unified inbox lets you see all your mail at a glance.
1. On the start screen, tap a mailbox.
2. Tap
3. In the other inboxes list, tap the inboxes you want to link to the first one.
4. Tap rename linked inbox, write a new name for the mailbox, and tap
The new unified inbox is pinned to the start screen.
Unlink unified inboxes
On the start screen, tap the unified inbox and inboxes you want to unlink and unlink.
.
> settings.
> > settings > automatic replies.
> link inboxes.
> forward.
.
.
.
, write your reply, and tap .
.
> linked inboxes. In the list, tap the
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Camera

Why carry a separate camera if your phone has all you need for capturing memories? With your phone camera, you can easily take photos or record videos.

Get to know Lumia Camera

When you want to take outstanding photos, Lumia Camera gives you full control.
With Lumia Camera, you can:
• Change each setting manually to your preference
• Easily share your photos and videos
• Record high-definition videos.
• Pick the best frame or create an action shot from a high-definition video with the Lumia
Moments app
• Take lossless Digital Negative (DNG) photos
Depending on your phone, the features of the Lumia Camera app may vary.
To download the Lumia Camera app or check that you have the latest version, go to www.windowsphone.com. Lumia Camera may not be available for all phone models.
You can upload your photos to OneDrive for easy access from your phone, tablet, or computer.

Open your camera quickly

Make sure you get to your camera in a flash when you need it – place a shortcut in the action center.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
notifications+actions.
2. To change a shortcut to open the default camera, tap the shortcut and
3. To turn the camera on quickly using the shortcut, swipe down from the top of the screen,
and tap
.
Tip: To t urn t he cam era on wh en yo ur p hone is loc ked, press the po wer k ey, sw ipe d own from the top of the screen, and tap
.
.

Change the default camera

You can change the default camera app to whichever camera you prefer.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
photos+camera.
2. Tap Default camera app, and select the camera you want.
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Camera basics

Taking a photo or recording a video is quick and easy, as is sharing it with your friends.

Take a photo

Shoot sharp and vibrant photos – capture the best moments in your photo album.
Depending on your phone, the features of the Lumia Camera app may vary.
To download the Lumia Camera app or check that you have the latest version, go to
www.windowsphone.com. Lumia Camera may not be available for all phone models.
1. Tap
Lumia Camera.
Tip: To open the camera with Cortana, tap the search key , tap , say Open camera, and follow the instructions. Cortana is not available in all regions and languages. For information on the supported languages, go to www.windowsphone.com.
2. To zoom in or out, slide your fingers apart or together.
3. To focus the camera on a specific object, tap the object on the screen.
4. To take the photo, tap
Tip: To see the screen at its best, make sure you're not covering the light sensor.
Tip: Why not try other cool Lumia apps to make the most of your photos? To reframe
yo ur p hot o wh ile kee pin g th e fu ll- res olu tio n or igi nal , or to a pply filters and other special effects, use the Lumia Creative Studio app. To take great-looking selfies, use the Lumia Selfie app.
Keep a safe distance when using the flash. Do not use the flash on people or ani mals at close range. Do not cover the flash while taking a photo.
View the photo in full-resolution view
To view the photo you just took, depending on your phone, do either of the following:
Tap the round thumbnail at the corner of the screen.
•Tap
This full-resolution photo can only be viewed in Lumia Camera.

Glam up your selfie

Use the Lumia Selfie app to take cool selfies. Your photo is enhanced and ready to be shared in a snap.
To download the Lumia Selfie app or check that you have the latest version, go to
www.windowsphone.com. Lumia Selfie may not be available for all phone models.
1. Tap
2. To take a selfie with the front camera, simply tap the screen.
3. To take a selfie with the main camera, tap
ca me ra le ns , fo ll ow th e b eep s t o l in e u p t he s ho t, an d h ol d st il l a s t he cam er a t ak es you r p ho to .
.
Lumia Selfie.
.
to switch cameras, if needed. Look into the
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Tip: To avoid camera shake, tap > timer, and select a delay.
4. To reframe the selfie, slide your fingers apart or together, and tap
5. To enhance your selfie, tap
6. To apply a filter to your selfie, tap
Tip: To remove all enhancements and filters from the selfie, tap > clear all effects.
7. To save your selfie, tap

Record a video

Be side s taki ng pho tos wi th yo ur pho ne, yo u can a lso ca ptur e your special moments as videos.
1. Tap
Lumia Camera.
2. To switch from photo to video mode, tap
3. To zoom in or out, slide your fingers apart or together.
4. To start recording, tap
5. To stop recording, tap
To view the video you j ust rec orded, tap the round thu mbnail at the corner of the screen. The video is saved in Camera Roll.

Take photos that seem alive

Living Images capture a brief moment of video with every photo you take, so they seem alive when you browse them in Camera Roll or Lumia Storyteller.
Make sure you have downloaded the latest version of the Lumia Camera app from Store.
Lumia Camera > , and swipe to photo.
1. Tap
2. Switch Living Images to on.

Save your photos and videos to a memory card

If there is a memory card in your phone, and your phone memory is filling up, save the photos you take and videos you record to the memory card.
For the best video quality, record videos to your phone memory. If you record videos to the memory card, it is recommended that the microSD card you use is a fast 4–128GB card by a well-known manufacturer.
1. Tap
Storage Sense.
2. Switch Store new photos on my to SD card.
The photos you take from now on are saved to the memory card.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Save the photos and videos you’ve taken earlier to a memory card
In the Photos hub, browse to a photo or video, tap save to SD card.
© 2015 Microsoft Mobile. All rights reserved.
.
.
.
.
. The timer starts to run. . The timer stops.
and the phot o o r v id eo, and tap >
.
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Tip: To quickly select all photos or videos in an album, browse to the album, and tap
> > select all.

Save location info to your photos and videos

If you want to remember exactly where you were when you took a particular photo or video, you can set your phone to automatically record the location.
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > photos +camera > Use location info.
Location information can be attached to a photo or video, if your location can be determined using satellite or network methods. If you share a photo or video that contains location information, the location information may be shown to those who view the photo or video. You can turn off geotagging in the phone settings.

Share your photos and videos

You can share your photos and videos quickly and easily for your friends and family to see.
1. Take a photo, or record a video.
2. On the start screen, tap Photos, browse to your photo or video, and tap it.
, select how you want to share, and follow the instructions.
3. Tap
Tip: To share several photos or videos at once, tap , select the photos or videos, and
.
tap
Tip: To access your photos from all your devices, you can set up uploading to OneDrive. The OneDrive album is then available in the Photos hub when you view your photos. To set up the feature, on the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > photos+camera. Under Auto upload, tap OneDrive, and select an option.
Using services or downloading content, including free items, may cause the transfer of large amounts of data, which may result in data costs.
Not all sharing services support all file formats or videos recorded in high quality.

Advanced photography

Your phone gives you great control over your photo settings. Take exactly the kind of photo you like.

Take photos like a pro

Unleash your full creative potential and take professional-looking photos. With Lumia Camera, you can manually adjust the camera settings both in camera and video mode.
Lumia Camera.
1. Tap
2. To view the settings, drag
on the slider. You can, for e xample, change E xposure compensati on to control the amount of light in your photo.
© 2015 Microsoft Mobile. All rights reserved.
to the left. To change a setting, slide your finger up or down
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3. To close the settings, drag to the right.
4. To take a photo, tap

Record high-definition videos

When you want to keep your memories of the important events in your life crystal clear, remember to record them in high definition.
Lumia Camera.
Tap
1. To switch from photo to video mode, tap
2. To start recording, tap
3. To stop recording, tap
To view the video you j ust rec orded, tap the round thu mbnail at the corner of the screen. The video is saved in Camera Roll.
Change the video capture resolution
Tap
, swipe to video, tap Resolution, and select the resolution you want.
Depending on your phone, the highest available resolution is either 4K or Full HD.

Frame your photos with ease

If you want to frame your shots professionally, you can use viewfinder grids and compose perfect photos.
1. Tap
Lumia Camera.
2. Depending on your phone, do either of the following:
•Tap
•Tap
3. Switch Framing grids to, for example, golden ratio or rule of thirds.
4. To take the photo, tap

Find the best moments in your video

After recording a high-definition video, you can find its best frames and save them as separate images. You can also create exciting action shots.
After recording a high-definition video, tap
1. Tap CREATE ACTION SHOT.
2. To select a starting point for the action shot, tap the slider.
3. To select an end point for the action shot, tap the slider and .
4. To delete movin g object s from the p hoto, tap t he white ci rcles at the bottom of the scree n.
5. To select which moving object you want to highlight, swipe left or right to move the circle
at the bottom of the screen.
6. To add a speed blur effect, tap
7. To save the action shot in Camera Roll, tap
© 2015 Microsoft Mobile. All rights reserved.
> settings.
, and swipe to general.
Tip: To highlight all the moving objects, tap .
.
. The timer starts to run. . The timer stops.
.
.
.
Lumia Moments and the video.
.
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Save the best frame
Tap CHOOSE BEST FRAME, tap the slider or swipe left or right to find the best frames in your video, and tap
You can save as many frames as you want.

Add movement to your photos

Use the Lumia Cinemagraph app to animate your still photos and make them seem almost alive.
To download the Lumia Cinemagraph app or check that you have the latest version, go to
www.windowsphone.com. Lumia Cinemagraph may not be available for all phone models.
1. Tap
2. To take a photo, tap
3. Pick the areas you want to animate, and tap
4. To save the animated photo, tap

Take a panorama photo

Wh en you wa nt t o cap tu re a beau ti ful la nds cape or the buzz of a ci ty in on e sp ecta cu lar ph oto , use the Lumia Panorama app.
To download the Lumia Panorama app or check that you have the latest version, go to
www.windowsphone.com. Lumia Panorama may not be available for all phone models.
1. Tap Lumia Panorama.
2. To take the first photo, tap the screen.
3. To take the next photo, move the phone slowly to the right until the circle surrounds the
dot and the phone takes another photo.
4. When you've taken enough photos, tap
to save the frame as a separate photo in Camera Roll.
Lumia Cinemagraph.
and the screen.
.
.
.
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Photos and videos

Here's how you view, organize, share, and edit your photos and videos.

Photos hub

The photos you've taken or videos you've recorded with your phone are saved to the Photos hub, where you can browse and view them.
To find your photos and videos easily, mark your favorites, or organize them into albums.
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View photos

Relive those important moments – view the photos on your phone.
Tap Photos.
1. To view a photo you've taken, swipe to albums, and tap Camera Roll and the photo.
2. To view the next photo, swipe left. To view the previous photo, swipe right.
Find photos by date and location
Tap
Zoom in or out
Place 2 fingers on the screen, and slide your fingers together or apart.

Mark a photo as a favorite

M ar k y ou r b es t s ho ts as fa vo r it es , s o y ou ca n f in d t h em ea si ly in the favorites view in the Photos hub.
1. Tap Photos > albums, and browse to the photo.
If the photo is in an online album, you can download it to your phone.
2. Tap
View your favorites In the Photos hub, swipe to favorites.

Change the background in the Photos hub

If you have a superb shot that makes you feel good every time you look at it, you can set it as the background of thePhotos hub.
1. Tap Photos.
2. Tap
3. Switch Start Tile shows to single photo.
4. Tap choose photo, and select a background photo.
> settings > Group my photos by time and location.
Tip: To quickly zoom in or zoom back out, double-tap the photo.
> .
Tip: To quickly mark several photos as favorites, select the album where the photos are,
, select the photos, and tap .
tap
> settings.
Tip: You can also set your phone to periodically change the photo automatically. Tap
> settings. Switch Start Tile shows to all photos or favorite photos, and tap
shuffle now.

Create an album

To easily find photos of an occasion, a person, or a trip, organize your photos into albums according to subject, for example.
If your computer is a Mac, install the Windows Phone app from the Mac App Store.
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1. Connect your phone to a compatible computer with a compatible USB cable.
2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse
to the folder for photos.
3. Add a new folder, give it a name, and add photos to the folder.
The folder appears as an album in the albums view on your phone.
Tip: If your computer's operating system is Windows 7 or Windows 8 or later, you can also use the Windows Phone app. With Windows 7, you can download it from
www.windowsphone.com.
Delete an album
Tap Photos > albums. Tap and hold an album, and tap delete.
When you delete an album from the phone, the photos in that album ar e a ls o de le te d. If y ou 'v e copied the album to your computer, the album and the photos in it stay on your computer.
You cannot delete online albums from your phone.

Create the stories of your life

Let your photos tell the stories of your life with Lumia Storyteller.
To download the Lumia Storyteller app or check that you have the latest version, go to www.windowsphone.com. Lumia Storyteller may not be available for all phone models.
Your phone needs access to your location info. To allow it, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > location, and switch Location services to
.
On
1. Tap
Lumia Storyteller.
The photos you have taken are automatically collected together as stories. You must have taken at least 7 photos around the same time and in one place for the app to form a story.
2. To create a story yourself, tap
3. To rename the story, tap the collection and the title, and write a new name.
4. To view a photo in the story, tap the collection and the photo. To bro wse the other photos,
swipe left or right.
Tip: You can add captions to the photos in the story. Tap a photo and add caption. To view a caption, tap the photo.
Locate your photo on a map
To see on a map where a photo was taken, place 2 fingers on the photo, and slide them together.
, select the photos, and tap .

Copy your photos to your computer

Use your computer’s file manager to copy or move your photos to the computer.
If your computer is a Mac, install the Lumia Photo Transfer for Mac app from
www.microsoft.com/mobile/support/.
1. Connect your phone to a compatible computer with a compatible USB cable.
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2. On your computer, open a file manager, such as Windows Explorer or Finder, and browse
to your phone.
Tip: Your phone is shown under portable devices as Windows Phone. To see the folders of your phone, double-click the name of the phone. There are separate folders for documents, music, photos, ringtones, and videos.
3. Open the folder for photos, and select and copy the photos to your computer.
Tip: If your computer's operating system is Windows 7 or Windows 8, you can also use
the Windows Phone app. With Windows 7, you can download it from
www.windowsphone.com.

Edit a photo

You can do quick edits, such as rotate and crop, to the photos you have taken. Or use auto­fix to let your phone fix your photo with just one simple tap.
1. Tap Photos > albums and a photo.
2. Tap
3. To save the edited photo, tap

Add cool special effects to your photos

Take photo editing to the next level – add cool special effects to your favorite photos with Lumia Creative Studio.
To download the Lumia Creative Studio app or check that you have the latest version, go to www.windowsphone.com. Lumia Creative Studio may not be available for all phone models.
Tap
Reframe your photo
Tap
Apply a filter
Tap
Enhance your photo
Tap
Blur a part of your photo
Tap of blur.
Add color to your photo
Tap you’re done, tap
Save the edited photo
Tap
© 2015 Microsoft Mobile. All rights reserved.
> edit and an option.
Tip: If you have downloaded photo editing apps from Store, they are listed here as editing options.
.
Lumia Creative Studio and the photo you want to edit.
, and select the ratio or rotate your photo.
.
, and select the type of enhancement.
> blur background. You can select the area you want to blur and adjust the amount
> color pop. Select a color from the color palette, and apply it on the photo. When
.
> save.
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Tip: To revert to the original photo, tap > revert to original.

Show your photos on your friend's screen

Want to show your best shots to your friends? Use the PhotoBeamer mobile projector, and show your photos on your friend's screen, without any cables.
To download the PhotoBeamer app or check that you have the latest version, go to www.windowsphone.com/s?appid=971c41e5-3596-4a7a-ba2c-bcd7780d7db5. PhotoBeamer may not be available for all phone models.
1. On the device you want to use to show the photos, go to https://
www.photobeamer.com (in English).
2. On your phone, tap
3. Tap the photo you want to show on the screen.
4. On the PhotoBeamer web page, scan the QR code with your phone.
5. Swipe left or right to show other photos in the same folder.
PhotoBeamer.
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Maps & navigation

Explore what’s out there and how to get there.

Switch location services on

Use map apps to find out where you are, and save yo ur location to the photos you take. Apps can use your location info to offer you a wider variety of services.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS.
2. Tap location, and switch Location services to On

Find a location

Maps helps you find specific locations and businesses.
Tap
Maps.
1. Tap
.
2. Write search words, such as a street address or place name, in the search box.
3. Select an item from the list of proposed matches as you write, or tap th e en te r ke y t o se ar ch.
The location is shown on the map.
If no search results are found, make sure the spelling of your search words is correct.
See your current location
.
Tap

Get directions to a place

Get directions for walking, driving, or using public transportation – use your current location or any other place as the starting point.
Maps > .
1. Tap
2. If you don't want the start point to be your current location, tap Start, and search for a
starting point.
3. Tap End, and search for a destination.
The route is shown on the map, along with an estimate of how long it takes to get there. To see detailed directions, tap route steps.
Tip: To remove a route you no longer need from the map, tap > clear map.
Get walking directions
After creating your route, tap
Get voice-guided driving directions
After setting your destination (use your current location as the start point), tap nav.
.
.
> start voice
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Get directions for public transportation
After creating your route, tap
Public transportation info is available in selected cities around the world.
.

Download maps to your phone

Save new maps to your phone before a journey, so you can browse the maps without an internet connection when traveling.
To download and update maps, switch Wi-Fi networking on.
Maps > > settings.
Tap
1. Tap download maps >
2. Select the country or region.
Update an existing map Tap check for updates.
Delete a map
Tap download maps, tap and hold the map, and tap delete.
.

Positioning methods

Your phone shows your location on the map using GPS, GLONASS, A-GPS, Wi-Fi, or network (Cell ID) based positioning.
The availability, accuracy and completeness of the location information depend on, for example, your location, surroundings, and third party sources, and may be limited. Location information may not be available, for example, inside buildings or underground. For privacy information related to positioning methods, see the Microsoft Mobile Privacy Policy.
The Assisted GPS (A-GPS) network service and other similar enhancements to GPS and GLONASS retrieve location information using the cellular network, and assists in calculating your current location.
A-GPS and other enhancements to GPS and GLONASS may require transferring small amounts of data over the mobile network. If you want to avoid data costs, for example when traveling, you can switch the mobile data connection off in your phone settings.
Wi-Fi positioning improves positioning accuracy when satellite signals are not available, especially when you are indoors or between tall buildings. If you're in a place where the use of Wi-Fi is restricted, you can switch Wi-Fi off in your phone settings.
The trip met er may not be ac curate, de pending on the avai labilit y and qualit y of your satel lite connection.
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Internet

Learn how to create wireless connections and browse the web while keeping your data costs down.

Define internet connections

If your network service provider charges you on a pay-as-you-use basis, you may want to change the Wi-Fi and mobile data settings to reduce your data costs. You can use different settings for roaming and at home.
Important: Use encryption to increase the security of your Wi-Fi connection. Using encryption reduces the risk of others accessing your data.
Using a Wi-Fi connection is generally faster and less expensive than using a mobile data connection. If both Wi-Fi and mobile data connections are available, your phone uses the Wi­Fi connection.
1. On the start screen, swipe down from the top of the screen, and tap
2. Switch WiFi networking to On
3. Select the connection you want to use.
Use a mobile data connection On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular +SIM, and switch Data connection to on
Tip: Want to turn mobile data on and off easily? Add a shortcut to the action center. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications+actions. Tap one of the shortcuts, and tap cellular data.
Use a mobile data connection when roaming On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular +SIM, and switch Data roaming options to roam.
Connecting to the internet when roaming, especially when abroad, can raise data costs substantially.
Data roaming means using your phone to receive data over networks that your network service provider doesn't own or operate.
Tip: You can also follow your data usage with the Data Sense app.
.
.
.

Connect your computer to the web

It’s simple to use t he internet on your lapt op on the g o. Turn your phone into a Wi-Fi hotspot, and use your mobile data connection to access the internet with your laptop or other device.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
internet sharing.
2. Switch Sharing to On
3. To change the name of your connection, tap setup > Broadcast name, and write a name.
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Tip: You can also type in a password for the connection.
4. Select the connection on the other device.
The other device uses data from your data plan, which may result in data traffic costs. For information on availability and costs, contact your network service provider.

Use your data plan efficiently

If you are worried about your data usage costs, the Data Sense app helps you find more efficient ways to use mo bil e data and track your us age . This app can cut off data connections entirely if needed.
Data Sense.
1. Tap
2. Tap set limit, and choose the values you want.
Tip: When using Internet Explorer, you can save on data usage costs automatically. Tap
> settings > Data Sense savings, and select the setting you want.

Web browser

Catch up on the news, and visit your favorite websites. You can use Internet Explorer 11 in your phone to view web pages on the internet. Your browser can also help warn you against security threats.
Tap
Internet Explorer.
To browse the web, you must be connected to the internet.

Browse the web

No need for a computer – you can easily browse the internet on your phone.
Tip: If your network service provider doesn't charge you a fixed fee for data transfer, to save on data costs, use a Wi-Fi network to connect to the internet.
Internet Explorer.
1. Tap
2. Tap the address bar.
3. Write a web address.
Tip: To quickly write a web address suffix such as .org, tap and hold the suffix key on
the keyboard, and tap the suffix you want.
4. Tap
Zoom in or out
Place 2 fingers on the screen, and slide your fingers apart or together.
.
Tip: To search the internet, write a search word in the address bar, and tap .
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Tip: You can also double-tap the screen.

Open a new tab

When you want to visit several websites at the same time, you can open new browser tabs and switch between them.
Internet Explorer.
Tap
6
Tap
> .
Tip: To open tabs you’re browsing on other devices, tap 6, and swipe left to other.
Tip: To go back to the previous website inside a tab, swipe right.
Open a tab for private browsing
6
> > new InPrivate tab.
Tap
Private browsing prevents your browser from storing browsing data, such as cookies, browsing history, and temporary internet files.
Switch between tabs
6
and the tab you want.
Tap
Close a tab
6
> .
Tap
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Change the browser mode

Small text on a website can be hard to read. Use your browser in mobile or desktop mode, or switch certain web pages to the reading view and set the font size to your liking.
1. To set the browser to always use the mode you want, tap
settings.
2. Change the setting for Website preference.
Switch to the reading view
on the address bar. To set the font size for the reading view, tap > settings >
Tap
advanced settings > Reading view font size.
Tip: To learn more about the browser settings and what they do, tap the link at the
bottom of the screen.

Add a website to your favorites

If you visit the same websites all the time, add them to your favorites, so you can access them quickly.
Tap
Internet Explorer.
1. Go to a website.
2. Tap
3. Edit the name if you want to, and tap
Go to a favorite website
Tap

Share a web page

When you've found an interesting web page, you can send it to your friends in an email or text message, or post it to your social networks. If your friends are next to you, use NFC to share the page simply by tapping the phones together.
1. Tap
2. Tap
Share a web page using NFC
While browsing, tap with your phone.
To make sure Tap to share (NFC) is turned on, on the start screen, swipe down from the top of the screen, tap ALL SETTINGS > NFC, and switch Tap to share to On
NFC is not supported by all phones. For availability, go to www.microsoft.com/mobile/ support/wpfeatures. This feature may not be compatible with all phones that support NFC.
> add to favorites.
Tip: You can also pin your favorite websites to the start screen. Whil e br ow si ng a w eb si te , tap
> pin to start.
> favorites and a website.
Tip: To q uic kly acc ess you r fav ori tes , ad d th e fa vor ite s ic on t o the add res s ba r. T ap > settings, and switch Use address bar button for to favorites.
Internet Explorer, and go to a website.
> share page and how you want to share.
> share page > T ap t o sh are (NF C), and touch your friend's phone
.
Internet Explorer > >
.
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The other phone must support NFC. For more info, see the user guide of the other phone.

Clear the browser history

When you've finished browsing, you can delete your private data, such as your browsing history and temporary internet files.
Internet Explorer.
1. Tap
2. Tap
A cache is a memory location that is used to store data temporarily. If you have, or have tried to, access confidential information or a secure service, requiring passwords, clear the cache after each use.
Delete an individual item in your browsing history
Tap
> settings > delete history.
Tip: To delete your search history, tap the search key , and tap > settings > delete history.
> recent > , the item you want to delete, and .

Search the web

Explore the web and the outside world with Bing search. You can use the keyboard or your voice to write your search words.
1. Tap the search key
Tip: If your phone has Cortana, tap and hold the search key , and say your search
word. Cortana is not available in all languages. For information on the supported languages, go to www.windowsphone.com.
2. Write your search word in the search box, and tap
from the proposed matches.
Tip: To delete your search history, tap the search key , and tap > settings > delete history.
3. To see related search results, swipe left to see the different search result categories.
.
. You can also select a search word

Close internet connections

Save your battery by closing internet connections that are open in the background. You can do it without closing any apps.
1. On the start screen, swipe down from the top of the screen, and tap
2. Switch WiFi networking to Off
Tip: WiFi networking switches back on automatically. To change this setting, tap Turn WiFi back on.
Close a mobile data connection On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > cellular +SIM, and switch Data connection to off
.
.
.
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Entertainment

Learn how to watch videos, listen to your favorite music, and play games.

Watch and listen

You can use your phone to watch videos and li sten to m usic and po dcasts w hile on the move.

Play music

Listen to your favorite music wherever you are.
Tap
Music.
Tap the artist, album, song, genre, or playlist you want to play.
Tip: You can improve the quality of the sound by changing the equalizer settings. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS >
audio.
Tip: You can buy music for your playlists from xbox music store.
Pause or resume playback
or .
Tap
Tip: To play songs in a random order, tap .
Fast-forward or rewind
Tap and hold
Tip: To subscribe and listen to podcasts, tap Podcasts.
The service may not be available in all countries and regions.
Subscribe to Xbox Music Pass
Go to www.xbox.com/music/music-pass.
With Xbox Music Pass, you can download and play an unlimited amount of songs and sync them with your phone, stream music on your phone or Xbox console, and listen to radio channels that you have created with Xbox radio.
or .

Create a playlist

Organize your songs into playlists, so you can listen to music that fits your mood.
1. Tap
Music > playlists.
, write a name for the playlist, and select the songs you want to add to the playlist.
2. Tap
Tip: You can buy music for your playlists from xbox music store.
3. When you’re done, tap
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