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surface
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Cleaning&UsageInstructions
Always handleyourdevicewithcaretomaintain itsappearance.To clean, wipetheouter surface witha soft,lint-freecloth.
ThissymbolidentifiessafetyandhealthmessagesinthisDeviceGuide
WARNING:ReadSafety&HealthInfo
Read thisguide forimportantsafety andhealthinformationandtheterms of the Limited Warrantythat apply to the Microsoft® devicethatyou havepurchased.Keepallprintedguides forfuturereference.Failure to follow instructionsand properly set up,use, and careforthis product canincreasetherisk ofseriousinjuryordeath,ordamagetothedeviceor devices.For anonlineversion of thisguidego to:www.microsoft.com/surface/support
Warning:DoNotAttemptRepairs
Donotattempttotake apart,open,service, ormodifytheproduct,accessories, or power supply. Doing socouldpresenttherisk ofelectric shockor otherhazard.Any evidenceofanyattempt toopen and/or modifythis device,including anypeeling, puncturing,or removal of anyofthe labels, will voidtheLimitedWarranty.
Warning:ACAdapterSafety
Failuretotakethefollowing precautionscanresult in serious injuryor death from electricshock orfireor in damage to the device.To select anappropriatepower sourcefor your device:
•Useonly the power supplyunitand ACpower cordthat camewith yourdeviceor thatyou received fromanauthorizedMicrosoft retailer.
•Do notusenon-standardpower sources, suchas generators orinverters,even ifthevoltage and frequency appear acceptable.Only useAC power provided bya standardwalloutlet.
•Do notoverload your wall outlet, extension cord, power strip,orotherelectrical receptacle. Confirmthattheyarerated tohandlethetotalcurrent(inamps [A])drawnbythedevice (indicated onthepower supplyunit) andany otherdevices that are onthesamecircuit.
•On devices where the ACprongsmaybe foldedfor storage,beforepluggingtheAC adapter intoa power outlet,make sure itsprongs are fullyextended.
•On devices where the ACprongsareremovableandwhere the power supplyuses auniversal adapter, before plugging the ACadapterinto apower outlet,makesuretheprongassemblyis oftheproperconfiguration forthepower outlet andfullyseated intotheadapter.
Caution:Cableandcordsafety
Arrange all cablesand cordsso that people andpetsarenotlikelytotripover oraccidentally
pullon them astheymovearoundor walk throughthearea.Donot allow children to playwith
cables andcords.
Toavoiddamagingthepowercordsandpowersupply:
•Protectthepower cords frombeingwalked on.
•Protect cordsfrom being pinchedor sharply bent, particularly wheretheyconnecttothe poweroutlet, the power supplyunit,andthedevice.
•Donotjerk,knot,sharplybend, orotherwise abusethepower cords.
•Donot expose thepower cords to sources of heat.
•Keepchildrenandpetsawayfromthepowercords.Donotallowthemtobiteorchewonthem.
•Whendisconnecting the power cords,pullon the plug—donotpullon the cord.
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•Ifapowercordorpowersupplybecomesdamagedinanyway,stopusingitimmediately.
•Unplugyourdeviceduringlightningstormsorwhenunusedforlongperiodsoftime.
•FordeviceswithanACpowercordthatconnectstothepowersupply,alwaysconnectthepower cordaccordingtothefollowinginstructions:
1 PlugtheAC power cordintothepower supplyuntilit seatsfully. 2 Plugtheotherendof the ACpower cord intothewalloutlet.
Warning:BatterySafety
This device containsa built-in battery,improper useofwhich may result in explosion. Donot heat,open,puncture,mutilate,ordispose oftheproductinfire.Donotleave the devicein directsunlight foranextendedperiod oftime, whichcouldcause meltingor batterydamage. The batteryinthis deviceisnotuserreplaceableandshould onlybereplaced byMicrosoft ora MicrosoftAuthorizedService Provider. See www.microsoft.com/surface/support for additionaldetails.
Warning:UseNearWater
Toreducetherisk of fire orshock,do not usethis device nearwater anddo notexposeit to rain ormoisture. Do not attemptto dry device withahair dryer oramicrowaveoven.
Warning:HearingSafety
Set the volume loud enough to hear clearly in quiet surroundings, and no louder.
Do not increase the volume after you start listening. Your ears can adapt over time so that high volume sounds normal, but the high volume may still damage your hearing.
•Do not increase the volume to block out outside noise. The combination of outside noise and sound from your headphones can damage your hearing. Sealed or noise-canceling headphones can reduce outside noise so that you don’t have to turn up the volume.
If you can’t understand someone nearby speaking normally, turn down the volume. Sound
that drowns out normal speech can damage your hearing. Even with sealed or noise-
canceling headphones, you should be able to hear nearby people speak.
MinimizeYourTimeListeningtoLoudSound
The more time you spend exposed to loud sound, the more likely you are to damage your
hearing. The louder the sound, the less time it takes to damage hearing.
•Minimize your time listening to loud sound. At maximum volume, listening to music on he device with headphones can permanently damage your hearing in 15 minutes.
•Even lower volumes can damage hearing if you are exposed for many hours.
•All of the sound that you are exposed to during a day adds up. If you are exposed to other loud sound, it takes less time listening at high volumes to cause hearing damage.
•To safely use the device with no time limit, keep the volume low enough that you can carry on a conversation with people nearby.
BeAwareofHearingLossSymptoms
Stop using this device and have your hearing checked if you experience:
•Any hearing loss.
•You hear ringing in your ears.
•Your speech sounds muffled.
•Sound seems dull or flat.
It is a good idea to have your hearing checked regularly by an audiologist. For more information, see www.microsoft.com/surface/support
Warning:BeAwareofYourSurroundings
Inorder to reduce thepotential risk of injury due to distractions while using this device, be carefuland attentive while driving, riding abicycle, orwalking. Use of the device aloneor withheadphones(even if usedonlyin one ear) while driving a vehicle orriding a bicycle is not recommended and isillegal in some areas. Checkandobey the laws and regulations on the useof mobile devices in the areas where you drive or ride. Usinga mobiledevicewhile driving or riding maybe distracting. Give full attention todriving or riding and tothe road. Alwayskeep thevolume low enoughto hear people talking and sounds thatmightindicate danger,like fire alarms.
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Warning:AirbagAvoidance
Forvehicles equippedwith airbags,do not placethedeviceor otherobjectson ornearthe airbags.Ifan airbagdeploys, objects placedon orneartheairbagcould causeserious personal injuryoreven death.
Warning:PhotosensitiveSeizures
A verysmallpercentage of people may experience aseizure whenexposedtocertainvisual images,includingflashing lights orpatterns thatmay appear invideo games.Evenpeople who have nohistoryofseizures orepilepsy mayhavean undiagnosed conditionthatcancause these “photosensitive epileptic seizures” while watchingvideogames.
These seizures may haveavarietyofsymptoms,includinglightheadedness, alteredvision, eye or facetwitching,jerking or shakingof armsorlegs,disorientation, confusion, ormomentaryloss ofawareness.
Seizures mayalso causeloss of consciousness or convulsions thatcanlead toinjuryfromfalling downor strikingnearby objects.
Immediately stopplaying andconsulta doctor ifyouexperienceanyof thesesymptoms.Parents shouldwatch foror asktheirchildrenabout the above symptoms — children andteenagersare morelikely than adultstoexperiencetheseseizures. The risk ofphotosensitive epileptic seizures may bereducedbytaking the following precautions:
•Sit fartherfromthevideoscreen.
•Useasmaller video screen.
•Playina well-lit room.
•Do not playwhenyou are drowsyor fatigued.
Ifyouoranyofyourrelativeshaveahistoryofseizuresorepilepsy,consultadoctorbeforeplaying.
Warning:Touch-ScreenGlass
Thetouch screen onthis device ismadeofglass.Thisglasscouldbreak ifthedeviceisdropped ona hardsurface orreceives a significantimpact. Toreducetherisk of cutsif the glasschipsor cracks,do not touchorattempttoremovethebrokenglass.Crackedor chipped glass dueto misuseor abuseisnot covered undertheproduct’slimitedwarranty.
Warning:ChokingHazard
This devicemaycontain small partswhichmay be achoking hazardtochildrenunder 3. Keep smallparts awayfromchildren.
Warning:FollowInstructionstoAvoidInterferenceProblems
Turnoffyourmobiledevice in anylocation wherepostednoticesinstruct youtodo so. Inan aircraft, turnoffyourdevicewhenever instructed to doso byairline staff,orprior topackinga wireless deviceinluggage. This device offers an“airplanemode”.Please consultairline staff aboutusingitinflight.
Warning:PotentiallyExplosiveAtmospheres
Areaswithpotentiallyexplosive atmospheresareoften,butnotalways,postedandcaninclude fueling areas, suchas belowdecks onboats,fuel orchemical transferorstorage facilities, orareas wheretheaircontains chemicals orparticles,suchasgraindust, ormetal powders.Whenyouare insuchan area, turnoffyour mobile device,and donotremoveorinstallbatterychargers, AC adapters,oranyotheraccessory.Insuchareas,sparkscanoccurand causeanexplosion orfire.
Caution:Partsofthisdevicearemagnetic
Itmayattract metallic materials. To reducethepotentialrisk of sparks, verifytheelectrical connectionarea isfree ofmetallic objectsbefore interconnectingdevices.Inorder to reduce the likelihood of magneticfields interfering with compass readings,disruptingtheproperoperation ofpacemakers, orcorruptingmagneticallystored data,donotplace creditcards orother magneticstoragemedia ormagnetically sensitive devices near thisdevice.
Caution:PersonalMedicalDevices
Radio-frequencyemissions fromelectronic equipmentcannegativelyaffect the operationof otherelectronic equipment,causingthem tomalfunction. Although the device isdesigned,
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tested,and manufacturedtocomplywith regulationsgoverningradiofrequencyemission in countries suchas the United States,Canada,the European Union, andJapan,thewireless transmittersand electricalcircuitsinthedevicemay causeinterference in otherelectronic equipment.Therefore,please takethefollowingprecautions:
PacemakersTheHealthIndustry ManufacturersAssociation recommends thataminimum separationof15cm(6inches) be maintained betweenawireless device andapacemakerto avoid potential interference with the pacemaker.
Persons withpacemakers:
•Shouldalwayskeepthedevicemore than 15 cm (6 inches)from the pacemakerwhenthe wireless deviceisturnedon.
•Shouldnotcarryinthebreastpocket.
•Ifyou haveany reasonto suspectthatinterference is takingplace, turnthedeviceoff immediately.
OtherMedicalDevices
If you useany otherpersonalmedicaldevice,consultthemedicaldevicemanufactureroryour physiciantodetermineif itisappropriatefor you touseotherelectronic devices nearyour medical device.
Caution:HealthWarning
Useofelectronic input devices may be linked to serious injuries ordisorders.Whenusinga computer,aswith manyactivities,youmay experience occasionaldiscomfortinyourhands, arms,shoulders,neck,orotherpartsof your body.However,if youexperience symptoms such as persistent orrecurringdiscomfort, pain,throbbing, aching,tingling, numbness,burning sensation,or stiffness,DONOTIGNORETHESEWARNINGSIGNS.PROMPTLY SEE AQUALIFIED HEALTH PROFESSIONAL,even ifsymptomsoccurwhenyou are not working atyourcomputer. Symptomslike thesecanbeassociated withpainfuland sometimes permanentlydisabling injuries ordisorders ofthenerves, muscles, tendons,or otherparts of the body.
These musculoskeletal disorders (MSDs)includecarpal tunnelsyndrome,tendonitis, tenosynovitis,andotherconditions.Whileresearchersarenotyetabletoanswermany questionsaboutMSDs,there is general agreementthat manyfactors maybelinked totheir occurrence,including:overall health, stressandhowonecopeswithit,medicaland physical conditions, and howa person positions anduses his orherbodyduringworkandother activities(including useofakeyboardormouse).Theamountoftimeapersonperformsan activitymayalsobeafactor.
Some guidelines that mayhelpyouwork morecomfortably withyourcomputer andpossibly reduce yourrisk ofexperiencing anMSDcanbefound inthe“HealthyComputingGuide” availableat www.microsoft.com/surface/support
Caution:HeatRelatedConcerns
Thedevicemay becomevery warmduringnormaluse. Thedevicecomplies with the user-accessible surface temperaturelimits defined by the International StandardforSafety ofInformation TechnologyEquipment(IEC60950-1).Toreduceheatrelatedconcerns,follow these guidelines:
•Setup yourdeviceon astableworksurface that allows foradequate aircirculationunder and aroundthedevice.
•Usecautionwhenoperatingyourdevice onapillow, blanket,or othersoftmaterial, because thematerialcanblocktheairflow which mayresultinthedeviceoverheating.
•If your device isonyour lapand gets uncomfortably warm, removeit fromyourlap andplace iton astable worksurface.
RegulatoryInformation
DisposalofWasteBatteriesandElectrical&ElectronicEquipment
Thissymbolon the productorits batteriesoritspackaging means that thisproduct and any batteriesitcontainsmust not be disposedofwith your household waste. Instead,itis yourresponsibility to handthis overtoanapplicable collection point fortherecycling of
batteries and electrical andelectronic equipment.Thisseparate collection and recyclingwill help toconserve natural resources andpreventpotentialnegativeconsequences forhumanhealth andtheenvironmentduetothepossible presenceofhazardous substances inbatteriesand electrical andelectronic equipment,whichcouldbecausedbyinappropriatedisposal. For more informationabout whereto dropoff your batteriesandelectrical and electronic waste,please
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contact your localcity/municipalityoffice,your householdwastedisposal service, ortheshop whereyou purchasedthisproduct.Contactweee@microsoft.com foradditional information on WEEE and wastebatteries.Thisproduct contains a LithiumionBattery.
This device isnotintended foruse in machinery, medical orindustrial applications. Anychanges or modifications not expressly approvedbyMicrosoftcouldvoidtheuser’s authority tooperate thisdevice.Thisproduct isforuse withNRTL Listed (UL,CSA,ETL,etc.),and/orIEC/EN 60950-1 compliant(CEmarked)InformationTechnologyequipment. Noserviceable partsincluded. This deviceis ratedasa commercialproduct foroperationat+32ºF (+0ºC) to +104ºF (+40ºC).
ForCustomersintheUnitedStatesandCanada
ThisClassBdigitalapparatuscomplieswith,asapplicable,Part15oftheU.S.Federal CommunicationsCommission(FCC)rules,CanadianICES-003,RSS-GenandRSS-210.Operationis subjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)thisdevice mustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.
ExposuretoRadioFrequency(RF)Energy
Thisdevicecontains Wi-Fiand Bluetoothradio transmittersandhas beendesigned, manufactured andtestedtomeet the Federal Communications Commission (FCC), IndustryCanadaand European guidelines forRFexposure and Specific AbsorptionRate.
Toensure thatyour exposuretoRFenergy generated by the Wi-FiandBluetoothradios does not exceed the exposurelimitssetforthbytheseguidelines, orientthedevicesuchthatthedisplay sideisnotdirectlyin contact withyourbody, suchas lying displayside face downon your lapor upper body.
Additional informationabout RF safetycanbefoundon the FCCwebsite at www.fcc.gov/oet/rfsafety andtheIndustry Canadawebsite at www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01904.html
RadioandTVInterferenceRegulations
TheMicrosofthardwaredevice(s)canradiateradiofrequency(RF)energy.Ifnotinstalledandused instrictaccordancewiththeinstructionsgivenintheprinteddocumentationand/oronscreen helpfiles,thedevicemaycauseharmfulinterferencewithotherradio-communicationsdevices (forexampleAM/FMradios,televisions,babymonitors,cordlessphones,etc.).Thereis,however, noguaranteethatRFinterferencewillnotoccurinaparticularinstallation.Todetermineifyour
hardwaredeviceiscausinginterferencetootherradio-communicationsdevices,turnoffandunplug thedevicefromanyexternalpowersource.Iftheinterferencestops,itwasprobablycausedbythe device.Ifthishardwaredevicedoescauseinterference,trythefollowingmeasurestocorrectit:
•Relocatetheantennaoftheotherradio-communicationsdevice(forexampleAM/FMRadios, televisions,babymonitors,cordlessphones,etc)untiltheinterferencestops.
•Movethehardwaredevice fartherawayfromtheradioorTV,ormove it to one sideorthe other of the radioor TV.
•Plugthedeviceinto adifferentpower outlet sothat the hardwaredeviceandradioorTVareon differentcircuitscontrolledby differentcircuit breakers orfuses.
•If necessary,ask your devicedealeroranexperienced radio-TV technician formore suggestions.For moreinformationaboutinterferenceissues, gototheFCC Web site
at:http://www.fcc.gov/cgb/consumerfacts/interference.html. Youcanalso calltheFCCat 1-888-CALLFCCtorequestInterferenceand TelephoneInterference fact sheets.
ThisProductisrestricted to indooruseonlytoreduceany potential forharmful interference with licensed operationinthe5.15 to 5.25GHzfrequencyrange.
Copyright
Information andviews expressed in thisdocument, includingURL and otherInternet Website references,maychangewithout notice.
Thisdocumentdoesnotprovideyou withany legalrights toanyintellectual property in any Microsoftproduct. Youmaycopy anduse thisdocumentfor your internal,referencepurposes. ©2012MicrosoftCorporation.Surface,Windows 8 and Windows RTaretrademarksof the Microsoft group of companies. Bluetoothisa registeredtrademark of BluetoothSIG,Inc.Allother trademarksare property oftheirrespective owners.
LIMITEDWARRANTY
BYUSINGYOURMICROSOFTSURFACEPURCHASEDFROMANAUTHORIZEDRETAILER (“MICROSOFTHARDWARE”),ORMICROSOFTBRANDEDACCESSORYPURCHASEDFROM ANAUTHORIZEDRETAILER(“ACCESSORY”),YOUAGREETOTHISWARRANTY.
BEFOREUSINGIT,PLEASEREADTHISWARRANTYCAREFULLY.IFYOUDONOTACCEPT THISWARRANTY,DONOTUSEYOURMICROSOFTHARDWAREORACCESSORY.RETURN ITUNUSEDTOYOURRETAILERORMICROSOFTFORAREFUND.
See www.microsoft.com/surface/warranty formore information.
IfyouliveintheUnitedStates,Section8containsabindingarbitrationclauseandclassaction waiver.ItaffectsyourrightsabouthowtoresolveadisputewithMicrosoft.Pleasereadit.
Thiswarrantygives You specific legal rights.You mayalso haveother rightswhichvaryfromState toState orProvincetoProvince.
1.Warranty
(a)For1yearfrom thedate Youpurchased Your Microsoft Hardware orAccessoryfroman authorizedretailer(“WarrantyPeriod”), Microsoftwarrants,onlyto You,thattheMicrosoft HardwareorAccessory will notmalfunction duetoadefectinmaterialsorworkmanship under Normal UseConditions.
(b)ThisistheonlywarrantyMicrosoftgivesfor Your Microsoft Hardware orAccessory.Microsoft givesno otherguarantee,warranty,or condition.Nooneelse maygiveany guarantee, warranty,or conditionon Microsoft’sbehalf.
(c)IFYOURSTATE’SORPROVINCE’SLAWGIVESYOUANYIMPLIEDWARRANTY,INCLUDINGAN IMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE,ITS DURATIONISLIMITEDTOTHEWARRANTYPERIOD.SomeStatesorProvincesdonotallow limitationsonhowlonganimpliedwarrantylasts,sothislimitationmaynotapplytoYou.
(d)OtherDefinitions.“You” means the original end-user.“NormalUseConditions” means ordinaryconsumeruse under normalconditions according to the instruction manual.“State” means a State,theDistrict of Columbia, andany otherUnitedStates territoryorpossession. “TheUnitedStates of America” includes allofthem.
2.HowtoGetWarrantyService
(a)Before startingthewarranty process,pleaseusethetroubleshootingtipsat www.microsoft.com/surface/support.
(b)Ifthetroubleshootingtips donotresolve Your problem, thenfollow the onlineprocess at www.microsoft.com/surface/warranty.
(c)BackupYourHardDriveandDeleteConfidentialInformation.Before sendingYour MicrosoftHardwareor Accessory toMicrosoftortakingit to anauthorized retailerforservice, be sure to:
(I)BACKUPYOUR HARD DISKDRIVEANDKEEPA COPYOF ANY DATA (INCLUDING PHOTOGRAPHS,DOCUMENTS,VIDEO,MUSIC, ETC.) OR PROGRAMSYOU WANT TO SAVE.MICROSOFT AND RETAILERS ARE NOT RESPONSIBLE FOR YOURDATAOR PROGRAMS AND MAYERASE THEM.
(II)DELETE ANYTHINGYOUCONSIDERCONFIDENTIAL. MICROSOFT AND RETAILERSARE NOTRESPONSIBLE FORYOUR PRIVACY IFYOU LEAVECONFIDENTIAL INFORMATION ONYOURDEVICE.
For moreinformation,pleasesee:www.microsoft.com/surface/warranty.
3.Microsoft’sResponsibility
(a)AfterYou returnYour MicrosoftHardwareor Accessory to Microsoftor anauthorizedretailer, Microsoft ortheretailer will inspect it.
(b)IfMicrosoftortheretailerdeterminesthattheMicrosoft Hardware orAccessory malfunctioned duetoadefectinmaterialsor workmanshipduringtheWarranty Period underNormal Use Conditions,Microsoft ortheretailer will (atits option)repair orreplace it, orrefundthepurchasepriceto You.Repair mayuse new orrefurbished parts.Replacement maybe witha newor refurbishedunit.
(c)Afterrepairorreplacement,YourMicrosoftHardware orAccessory will be covered bythis warrantyfor the longer oftheremainderof Your original WarrantyPeriod,or90days after Microsoft ortheretailer shipsit to You.
(d)MICROSOFT’SRESPONSIBILITY TOREPAIR OR REPLACE YOURMICROSOFTHARDWAREOR ACCESSORY, OR TO REFUND THE PURCHASEPRICE,IS YOUR EXCLUSIVEREMEDY.
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(e)IfYour MicrosoftHardwareor Accessory malfunctions aftertheWarranty Period expires,there isno warrantyofany kind.AftertheWarranty Periodexpires,Microsoft maychargeYouafee forits effortstodiagnoseandservice anyproblems.
4.WarrantyExclusions
Microsoft is not responsibleand thiswarranty does not apply ifYour MicrosoftHardwareor
Accessory is:
(a)damagedby usewith productsnotsold orlicensed by Microsoft;
(b)opened,modified, ortampered with(including,for example,any attemptto defeator circumventany Microsofttechnicallimitationor security mechanism,etc.),oritsserialnumber isaltered orremoved;
(c)damagedbyany externalcause(including,forexample, bybeingdropped,exposedto liquid,used withinadequate ventilation, etc.,orfailure tofollow instructionsintheinstruction manual);
(d)scratched,dented,etc.orshows othercosmetic damage;or
(e)repaired byanyone otherthanMicrosoftoranauthorizedretailer.
MicrosoftdoesnotguaranteethatYour useoftheMicrosoft Hardware orAccessory will be uninterrupted,timely, secure,orerror-free, orthatdataloss will notoccur.
5. EXCLUSIONOFCERTAINDAMAGES
MICROSOFTISNOT RESPONSIBLE FOR ANYINDIRECT,INCIDENTAL,SPECIAL, OR CONSEQUENTIAL DAMAGES; ANY LOSS OFDATA,PRIVACY, CONFIDENTIALITY,OR PROFITS; ORANYINABILITY TO USE YOURMICROSOFTHARDWAREOR ACCESSORY. THESE EXCLUSIONS APPLY EVENIF MICROSOFT HASBEEN ADVISEDOFTHEPOSSIBILITY OFTHESEDAMAGES,AND EVENIF ANY REMEDYFAILS OFITS ESSENTIAL PURPOSE.SomeStatesor Provinces do not allow theexclusion or limitationofincidentalorconsequentialdamages,so thislimitation orexclusion may not apply to You.
6. AdditionalTerms
If You attemptto defeator circumvent anyMicrosoft Hardware orAccessory technical limitation orsecuritysystem,Youmay causeYour MicrosoftHardwareor Accessory to stopworking permanently. You will alsovoid Your warranty,and make Your MicrosoftHardwareorAccessory ineligible forauthorizedrepair,even forafee.
7. ChoiceofLaw
The lawsoftheStateorProvincewhere Youlivegoverntheinterpretationofthis warranty,any claim thatMicrosofthas breachedit,and all otherclaims (includingconsumerprotection,unfair competition,implied warranty,andtort claims),regardlessofconflictoflawprinciples.
8.BindingArbitrationandClassActionWaiverforU.S.Residents
(a)Application.Thissectionapplies toanydisputeEXCEPTITDOESNOTINCLUDEADISPUTE
RELATINGTOTHEENFORCEMENTORVALIDITYOFYOUR,MICROSOFT’S,OREITHER OFOURLICENSORS’INTELLECTUALPROPERTYRIGHTS.Dispute means anydispute, action, orother controversybetween youand MicrosoftconcerningtheMicrosoft Hardware orAccessory (including itsprice)orthiswarranty,whether in contract,warranty,tort, statute, regulation,ordinance,oranyotherlegal orequitable basis.“Dispute” will be given the broadest possible meaningallowable under law.
(b)Notice ofDispute.Intheeventofa Dispute,you orMicrosoft must give the otheraNotice of Dispute,which is awritten statementthat sets forth the name,address and contact informationof the partygiving it, the factsgivingrise totheDispute, andtherelief requested. Youmustsend anyNoticeof Dispute byU.S.Mail toMicrosoftCorporation,ATTN:LCA
ARBITRATION,OneMicrosoftWay,Redmond,WA98052-6399.Aformisavailableat http://go.microsoft.com/fwlink/?linkid=245499. Microsoftwill send anyNoticeofDisputeto youby U.S.Mail to your address ifwehaveit,or otherwise toyour e-mail address.Youand Microsoftwill attempttoresolve anyDisputethrough informalnegotiationwithinsixty(60) daysfromthedatetheNoticeofDisputeis sent. Aftersixty(60)days, youor Microsoftmay commencearbitration.
(c)SmallClaimsCourt. You mayalso litigate anyDisputeinsmallclaims court in yourcountyof residence or KingCounty,Washington,iftheDispute meetsallrequirementsto be heard in the smallclaims court.Youmay litigate insmall claimscourtwhether ornotyounegotiated informallyfirst.
(d)BindingArbitration.IfyouandMicrosoftdonotresolveanyDisputebyinformal negotiationorinsmallclaimscourt,anyotherefforttoresolvetheDisputewillbe conductedexclusivelybybindingarbitration.Youaregivinguptherighttolitigate (orparticipateinasapartyorclassmember)allDisputesincourtbeforeajudgeor jury.Instead, allDisputes will beresolved beforea neutral arbitrator, whose decisionwillbe
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final exceptfor a limitedright of appealundertheFederalArbitrationAct. Anycourtwith jurisdiction over the partiesmayenforcethearbitrator’s award.
(e)Class ActionWaiver. AnyproceedingstoresolveorlitigateanyDisputeinanyforumwill beconductedsolelyonanindividualbasis.NeitheryounorMicrosoftwillseektohave anyDisputeheardasaclassaction,privateattorneygeneralaction,orinanyother proceedinginwhicheitherpartyactsorproposestoactinarepresentativecapacity. Noarbitrationorproceedingwillbecombinedwithanotherwithoutthepriorwritten consentofallpartiestoallaffectedarbitrationsorproceedings.
(f)ArbitrationProcedure; Costs,Fees,andIncentives.Any arbitration will be conductedbythe American Arbitration Association (the “AAA”),underits CommercialArbitration Rules and in manycases itsSupplementaryProcedures forConsumer-Related Disputes.For more information, see www.adr.orgorcall 1-800-778-7879.The CommercialArbitration Rules of theAAAwill govern the arbitration. If you are an individual consumeranduse the Microsoft Hardware orAccessories forpersonalorhouseholduse, orif the value of the Dispute is $75,000or less, the Supplementary Proceduresfor Consumer-Related Disputes oftheAAA will alsoapply. IftheAAArules or procedures conflictwith theprovisions of thiswarranty, theprovisions of thiswarranty will govern. You mayrequestatelephonic orin-person hearingbyfollowing the AAA rules andprocedures.Where the valueof aDisputeis $10,000 or less,any hearingwill betelephonic unlessthearbitrator findsgood causetoholdan in-personhearing instead. Thearbitrator hasthepower tomake anyawardofdamagesto the individual party assertingaclaim thatwouldbeavailable to a court of law.Thearbitrator mayawarddeclaratoryorinjunctive relief onlyinfavoroftheindividualparty assertinga claim,andonlyto the extent requiredtoproviderelief on thatparty’sindividualclaim.In
aDisputeinvolving$75,000or less, Microsoftwill promptly reimburseyourfilingfees, and paytheAAAadministrative feesand the arbitrator’sfeesandexpenses,incurred in any arbitrationyoucommenceagainst Microsoftunless the arbitratorfinds itfrivolous orbrought for animproperpurpose.Microsoft will payallfilingand AAA administrative fees,and the arbitrator’s fees andexpenses,incurredinany arbitrationMicrosoftcommencesagainst you.Ifa Dispute involving $75,000 orless proceedsto anawardat the arbitration afteryou rejectthelastwritten settlementoffer Microsoftmadebefore the arbitratorwas appointed (“Microsoft’sLastWrittenOffer”), and the arbitratormakesan awardinyourfavorgreater thanMicrosoft’sLastWritten Offer,Microsoftwillpayyouthegreateroftheaward or$5,000, plus twiceyourreasonable attorney’sfees, ifany,and reimburseanyexpenses (including expertwitness fees andcosts) thatyour attorneyreasonablyaccrues forinvestigating, preparing,andpursuing your claiminarbitration,asdeterminedby the arbitratoror
agreedtobyyou andMicrosoft.In anyarbitrationyou commence,Microsoftwill seekits AAA administrative fees orarbitrator’s fees and expenses, oryourfilingfeesitreimbursed, onlyif the arbitratorfinds the arbitration frivolous or broughtforanimproperpurpose.
Microsoftwill not seek itsattorney’s fees orexpenses from you.In a Dispute involving more than $75,000,theAAAruleswillgovernpaymentoffilingandAAAadministrative feesandarbitrator’s fees and expenses. Feesandexpenses arenotcountedindetermining howmuchaDisputeinvolves. Tocommencearbitration,submittheform availableat http://go.microsoft.com/fwlink/?linkid=245497 totheAAA.You agreetocommence
arbitrationonly inyourcountyofresidence orinKingCounty,Washington. Microsoftagrees tocommencearbitrationonlyin your countyofresidence.
(g)ClaimsorDisputes Must be FiledWithin OneYear. To the extent permitted by law,anyclaim or Dispute underthis warrantymustbefiled withinone yearin smallclaims court(Section 8(c)),anarbitrationproceeding (Section 8(d)),or in court,if Section 8 permitstheDispute tobefiledin court instead of arbitration.Theone-yearperiod begins whentheclaimor Noticeof Dispute firstcouldbefiled. If aclaim orDisputeisnotfiled within one year,itis permanentlybarred.
(h)Severability. Iftheclass actionwaiver in Section8(e)is foundtobeillegal or unenforceableas toallor somepartsofa Dispute,thenit will notapply to thoseparts.Instead, thoseparts will be severedandproceedin acourtof law, withtheremainingparts proceedinginarbitration. Ifanyotherprovision ofthis Section8(arbitration) is foundto be illegal or unenforceable,that provision will besevered withtheremainderof thisSection8remaining in fullforce
andeffect.
9. ThiswarrantyisvalidonlyintheUnitedStatesofAmericaandCanada.
Microsoft’saddressintheUnitedStates: MicrosoftCorporation,One MicrosoftWay,Redmond,
WA98052
Microsoft’saddressinCanada:MicrosoftCanada Inc.,1950MeadowvaleBlvd.,Mississauga,Ontario,
L5N8L9
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surface Windows8Proet WindowsRT
Instructionsdenettoyageetd’utilisation
Manipulez toujours votreaccessoire avecsoin pour conserver son apparence. Pourlenettoyer, essuyez la surfaceextérieureavecun chiffondoux et nonpelucheux.
Cesymbolesignalelesmessagesrelatifsàlasécuritéetàlasantéqui
figurentdansceguidedel’appareil.
AVERTISSEMENT:Lirelesmessagesrelatifsàlasécuritéetàlasanté
Lisez ceguide qui contient desinformations importantesrelatives à la sécurité, à lasantéetaux modalités delagarantie limitée applicables audispositif MicrosoftMD quevous avezacheté. Conservez tousles guidesimprimésaux finsde consultationultérieure. Lefait dene pas suivre lesinstructionsetde nepasinstaller,utiliser etentretenircorrectementce produitpeut entraîner ladétérioration dudispositif ou desappareils, voireprésenterun risquede blessures gravesou mortelles.Uneversionenlignede ce guideestdisponible àl’adresse suivante: www.microsoft.com/surface/support
Avertissement:Nepasessayerd’effectuerdesréparations
N'essayez pasde démonter,d’ouvrir, d’entretenirnidemodifier leproduit, lesaccessoires oule blocd’alimentation.Cefaisant, vous pourriez subir unedécharge électrique etvousexposer à d’autresdangers. Toutetracede tentative d’ouvertureet/ou demodificationdecedispositif, y compris l’écaillage, laperforation ouleretraitd’une desétiquettes, aurapoureffetd’annuler la garantie limitée.
Avertissement:Sécuritérelativeàl’adaptateurc.a.
Lenon-respectdes précautions suivantespeut endommager l’appareil ou entraînerdes blessures graves,voire mortelles,parélectrocution ouàlasuited’unincendie.Pour choisir une sourced’alimentationadaptée à votreappareil :
•Utilisez uniquement le blocetlecordond’alimentationsecteurfournis avec l’appareil ouque vous avezobtenusauprèsd’undétaillantMicrosoft agréé.
•N’utilisez pas desourcesd’alimentationnon standard,commedes générateursoudes inverseurs,même si leurtensionetleur fréquencesemblent acceptables.N’utilisez quele courant alternatifissud’une prise muralestandard.
•Nesurchargez pas la prise murale, la rallonge électrique, la multiprise outoute autreprise de courant. Vérifiez qu’ellespeuventfournirle courant total (en ampères [A])utilisé par l’appareil (indiquésur le blocd’alimentation)etpartouslesautresappareils dumêmecircuit.
•Surles appareilsdontles brochesàcourantalternatif peuventêtre repliées pourlerangement, assurez-vousquelesbrochessontcomplètementdéployéesavantdebrancherl’adaptateur c.a.dansune prise de courant.
•Surles appareilsdontles brochesàcourantalternatif sont amovibles etoùlebloc d’alimentationutiliseun adaptateuruniversel,assurez-vousque la configurationdes broches estappropriée pourlaprise decourantetque lesbrochessontentièrementinsérées dans l’adaptateur.
Miseengarde:Sécuritérelativeauxcâblesetauxcordons
Disposez tousles câblesetles cordonsdesorte quelesgensetlesanimauxdomestiquesqui se déplacentautour netrébuchent passur ceux-ciet neles débranchent pas accidentellement.Ne laissez pas lesenfantsjouer avecles câblesetles cordons.
Suivezlesconseilssuivantspouréviterd’endommagerlescordonsetlebloc d’alimentation:
•Protégezlescordonsd’alimentationafin d’éviter qu’ilssoient piétinés.
•Évitezque les cordons soientpincésoupliés àl’excès,notammentaux points de raccordement àlaprise decourant, aublocd’alimentationetà l’appareil.
•Évitez detirerbrusquement surlescordonsd’alimentation;éviteztout nœud,pli ou détérioration.
•Maintenezles cordons d’alimentation àdistance dessourcesde chaleur.
•Maintenezlescordonsd’alimentationhorsdeportéedesenfantsetdesanimauxdomestiques. Veillezàcequ’ilsnelesmâchentpasninelesmordent.
•Lorsque vous débranchez uncordon d’alimentation,tirezsurlaficheet nonsur lecordon.
•Encasdedétériorationd’uncordond’alimentationoud’unblocd’alimentation,cessez immédiatementdel’utiliser.
•Débranchezvotreappareilencasd’orageoulorsquevousnel’utilisezpaspendantunepériode prolongée.
•Pourlesappareilséquipésd’uncordond’alimentationsecteurreliéaublocd’alimentation, respecteztoujourslesinstructionssuivanteslorsdubranchement:
1 Branchezle cordond’alimentationsecteur surlebloc d’alimentation enl’insérant complètement.
2 Branchez l’autreextrémitéducordond’alimentationsurlaprise murale.
Avertissement:Sécuritérelativeàlapile
Unepileestintégréeàcetappareil;uneutilisationincorrectedecelle-cipourraitprovoquerune explosion.Nefaitespaschaufferl'appareil,nel'ouvrezpas,neleperforezpas,neledétruisezpas etnelejetezpasdanslefeu.Nelaissezpasl’appareilàlalumièredirectedusoleilpendantune périodeprolongée,sinonsapilepourraitfondreouêtreendommagée.L’utilisateurnedoitpas remplacerlapiledecetappareil;seulMicrosoftouunfournisseurdeservicesagrééparMicrosoft peutlefaire.Consultezlewww.microsoft.com/surface/supportpourensavoirdavantageàcesujet.
Avertissement:Utilisationprèsdel’eau
Pour réduireles risques d’incendieoude déchargeélectrique, n’utilisez pascet appareilprès de l’eau et nel’exposez pas àlapluienià l’humidité. Netentez pas desécherl’appareil au moyen d’unséchoir à cheveuxoud’un fouràmicro-ondes.
Avertissement:Sécuritérelativeàl’audition
Dans un environnement silencieux réglez le volume juste assez fort pour entendre clairement, pas plus.
Une fois l’écoute commencée, n’augmentez pas le volume. Avec le temps, vos oreilles peuvent s’adapter au volume élevé, de sorte qu’il semble normal, mais cela peut quand même endommager votre audition.
•N’augmentez pas le volume pour couvrir un environnement extérieur bruyant. La combinaison des bruits extérieurs et du son de votre casque peut endommager votre audition. Les casques d'écoute antibruit peuvent réduire le niveau des bruits extérieurs de sorte que vous n'avez pas à augmenter le volume.
Si vous n’arrivez pas à entendre les paroles d’une personne parlant d’un ton normal à proximité, baissez le volume de l’appareil. Un son qui couvre une conversation normale peut endommager votre audition. Même avec un casque d’écoute antibruit, vous devriez être en mesure d’entendre les conversations à proximité.
Minimisezlespériodesoùvousécoutezdessonsbruyants
Plus longtemps vous êtes exposé à des sons bruyants, plus vous risquez d’endommager votre audition. Plus bruyants sont les sons, plus rapidement votre audition sera endommagée.
•Minimisez les périodes où vous écoutez des sons bruyants. Au volume maximal, l’écoute de musique sur l’appareil avec un casque d’écoute peut endommager votre audition de façon permanente en 15 minutes.
•Même à des niveaux de volume moins élevés, votre audition peut être endommagée si vous y êtes exposé pendant plusieurs heures.
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