Microplex PP 404, PP 405 User Manual

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USER MANUAL

Fanfold Printer

Multi-Purpose Printer

Acknowledgements

EPSON is a Trademark of Seiko Epson Corporation.

IBM is a Trademark of International Business Machines Corporation. Proprinter is a

Trademark of International Business Machines Corporation.

A Publication of Microplex

100 Northfield Rd Bedford, OH 44146

USA

November 2015

Number: 5112 991 20523

http:\\www.microplex-

usa.com

Great care has been taken to ensure that the information in this handbook is accurate and complete. However, should any errors or omissions be discovered or should any user wish to make suggestions for improving this handbook, please feel encouraged to send us the relevant details.

The contents of this manual are subject to change without notice.

Safty Regulations

The printer PP 404 (Fanfold Printer) and PP 405 (Multi-purpose Printer) fulfils the safety regulations according to EN 60950-1, UL 60950-1 and CAN/CSA 22.2/No. 60950-1 for Information Technology Equipment.

The mains cable must be connected to a ground protected wall-socket. The indicated voltage of the printer needs to agree with the local voltage.

The power plug must be easily accessible at any time so that it can be disconnected immediately in case of danger or for maintenance purposes.. Comme le câble de secteur sert de dipositif d'arrêt-urgence, sa connexion à l'imprimante doit être tout le temps accessible.

Before installing the printer, check the surrounding conditions in which the printer will be placed (see next page, Operating Environment and chapter 1).

During a thunderstorm you should never attempt to connect or disconnect any data transfer cables.

The power supply should only be opened and checked by authorized personnel. Repairs and maintenance beyond the descriptions of chapter 3 Maintenance may only be attempted by authorized personnel as well. Repairs done inappropriately may cause damage and severe danger for the user.

There are warning symbols to draw the user's attention to possible injuries:

This symbol is visible when the top cover has been opened. It indicates that the print

head is extremely hot after long periods of printing.

This symbol is located after the front cover. It indicates the possibility to go through

the both holes into the mechanical part of the printer - danger of hurt!

Safty Regulations

Electromagnetic Compatibility

We certify that the equipment at issue,

 Printer PP 405 (Multi-purpose Printer))

Corresponds to the law regulations ruling electromagnetic compatibility of appliances (2004/108/EC) and, therefore, fulfils the requirements for conformity marking with the CE-sign.

In order to ensure the adherence to the limit values in accordance with that test standards for breakdown sending (EN 55022, class B) and noise immunity (EN 55024), in principle shielded interface cables are to be used.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, it can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment to an outlet on a circuit different from the circuit to

receiver is connected.

which the

 Consult the dealer or an experienced radio/TV technician for help.

Shielded interface cables should be used with this unit to ensure compliance with Class B limits.

Changes and modifications not explicitly allowed by the equipment's manufacturer could void the user's authority to operate the equipment.

Changes et modifications pas expressément approuvés par le producteur peuvent dévaluer l'autorité d'opérer l'équipement.

III

Content

1. Getting Started.......................................................................................... 1-1

1.1. Unpacking the Fanfold Printer ............................................................... 1-1

1.2. Unpacking the Multi-purpose Printer .................................................... 1-3

1.2.1 A First Look at the Multi-purpose Printer ................................................. 1-4

1.3. Site Considerations ................................................................................ 1-5

1.4. Transport Lock ....................................................................................... 1-6

1.5. Installing the Personality Module (only Multi-purpose Printer) ............. 1-7

1.6. The Power Supply .................................................................................. 1-8

1.7. Power ON/OFF Switch ........................................................................... 1-9

1.8. Installing the Ribbon Cassette .............................................................. 1-10

1.9. Tractor ................................................................................................. 1-15

1.10. Manual Front Insertion Guide .............................................................. 1-18

1.11. Output Stacker (only Multi-purpose Printer) ....................................... 1-19

1.12. Selection of Operator Panel Language ................................................. 1-20

1.13. Paper Source Selection ........................................................................ 1-21

1.14. Print Test ............................................................................................. 1-22

1.15. To start a print test: ............................................................................. 1-23

1.16.

1.17. Emulation Select .................................................................................. 1-38

2. Printer Operation ...................................................................................... 2-1

2.1 The control panel................................................................................... 2-1

2.2 Function Keys ........................................................................................ 2-2

2.3 Menu-Mode .......................................................................................... 2-9

Installation of Personality Module (PM).

Connection to a Computer Parallel or Serial or USB ......................................... 1-25

HTTP Web Server (PSi Printer WebPanel) ......................................................... 1-29

PNS Display Current Settings ............................................................................ 1-31

PNS Page Basic Settings .................................................................................... 1-32

PNS Page Network Administration ................................................................... 1-34

PNS Configuration Logical Printer ..................................................................... 1-35

PNS Page Printer Actions .................................................................................. 1-36

2.2.1 Short Description of Keys ....................................................................... 2-2

2.2.2 Detail Description of Keys ...................................................................... 2-4

To Activate the Menu: ....................................................................... 2-9

To Confirm Selection: ...................................................................... 2-10

How to Save Settings ....................................................................... 2-11

................................................ 1-25

III

Quick Settings .................................................................................. 2-11

...................................................................................................................... 2-11

3. Maintenance ............................................................................................. 3-1

3.1 Cleaning ................................................................................................. 3-1

3.2 Cleaning Procedure ................................................................................ 3-3

3.3 User Replaceable Parts .......................................................................... 3-4

3.4 Replacement of the Platen ..................................................................... 3-7

4. Troubleshooting and Diagnostics ............................................................... 4-9

4.1 Power-related Problems ...................................................................... 4-10

Error Messages ............................................................................................. 4-10

4.1.1 Errors during Self-test .......................................................................... 4-10

4.1.2 Errors during Printing ........................................................................... 4-12

4.1.3 Technical Errors.................................................................................... 4-14

4.1.4 No Printout ........................................................................................... 4-15

4.3.1 Operation-related Problems ............................................................ 4-16

4.1.5 Print-related Problems ......................................................................... 4-17

4.1.6 Ribbon or Carriage-related Problems ................................................... 4-12

4.1.7 Print Tests ............................................................................................ 4-12

4.2 Diagrams of Errors ............................................................................... 4-13

4.2.1 PAPER JAM TRF (fanfold paper jam) ................................................ 4-13

4.2.2 PAPER JAM ASF (only Multi-purpose Printer) or MANUAL ............. 4-14

4.2.3

4.2.4 PRINT FAINT OR OF POOR QUALITY ................................................ 4-16

5. ASF-Cassettes (only for Multi Purpose Printer) .......................................... 5-1

5.1 Automatic Sheet Feeder Cassettes (ASF) ............................................... 5-1

5.1.1 Checking the Delivery Consignment .................................................. 5-1

5.1.2 Prepare the ASF Cassettes ................................................................. 5-2

5.1.3 Installing the ASF Cassettes ............................................................... 5-3

5.1.4 Removing the ASF Cassette ............................................................... 5-5

5.1.5 lnsert Paper ....................................................................................... 5-6

5.2 Replacement of the ASF Pick-up Rollers ................................................. 5-8

5.2.1 To Remove the ASF Pick-up Rollers (3) .............................................. 5-8

5.2.2 To Install the Pick-up Rollers ............................................................. 5-9

6. Technical Data ........................................................................................... 6-1

Appendix A Configuration of the Printer ............................................................ 1

A.1 What is Configuring................................................................................... 1

A.2 Standard Configuration ............................................................................. 3

A.3 Explanation of the printouts on the previous pages .................................. 5

NO PRINTOUT I NO PRINTING

.......................................................... 4-15

III

A.4 Explanation of the Individual Menu Items ................................................. 6

Appendix B System Interface Description ............................................................ 1

B.1 Serial Interface RS-232C ............................................................................ 2

B.2 Parallel Interface ....................................................................................... 3

B.3 Additional Information .............................................................................. 4

B.4 USB Interface ............................................................................................ 5

Appendix C Character Set Tables .................................................................... 6

C.1 Code Page ISO 8859-1 ............................................................................... 6

C.2 Code Page ISO 8859-15 ............................................................................. 2

C.3 Code Page ISO 8859-5 ............................................................................... 3

C.4 Code Page ISO 8859-9 ............................................................................... 4

C.5 Code Page IBM All Character Set .............................................................. 5

C.6 Code Page IBM Set 1 ................................................................................. 6

C.7 National Version IBM Set 1 ...................................................................... 7

C.8 Code Page IBM Set 2 ................................................................................. 8

C.9 National Version IBM Set 2 ...................................................................... 9

IBM Code Pages .................................................................................................. 10

C.10 IBM Code Page 437 USA, ASCII, and Graphics ....................................... 11

C.11 IBM Code Page 850 Greek (437) and ISO 8859-1.................................... 12

C.12 IBM Code Page 858 Latin 1 with € Sign ................................................. 13

C.13 IBM Code Page 860 Portugal .................................................................. 14

C.14 IBM Code Page 863 Canada, French ....................................................... 15

C.15 IBM Code Page 865 Norway ................................................................... 16

C.16 IBM Code Page 857 Turkey ..................................................................... 17

C.17 EPSON Extended Graphics Code Page..................................................... 18

C.18 National Version EPSON Extended graphics Code Page ......................... 19

C.19 EPSON Italic Code Page........................................................................... 20

C.20 National Version EPSON Italic Code Page (part 1) .................................. 21

C.21 National Version EPSON Italic Code Page (part 2) .................................. 22

Code Pages for the Eastern European Countries (EE) ........................................... 23

C.22 Code Page 437 Greek .............................................................................. 23

C.23 Code Page 851 Greek .............................................................................. 24

C.24 Code Page 928 Greek .............................................................................. 25

C.25 Code Page 855 Cyril ................................................................................ 26

C.26 Code Page 866 Russia ........................................................................... 27

C.27 Code Page 869 Greek ............................................................................. 28

C.28 Code Page 852 Multilingual Latin 2 ....................................................... 29

C.29 Code Page KAMENICKY ........................................................................... 30

III

C.30 Code Page ISO LATIN 2 ............................................................................ 31

C.31 Code Page MAZOVIA ............................................................................... 32

C.32 Code Page 437 HUN ................................................................................ 33

C.33 Code Page 852 SEE .................................................................................. 34

C.34 Code Page 866 LAT ................................................................................. 35

C.35 Code Page WIN LAT2 .............................................................................. 36

Code Pages for the Eastern European Countries (EE2) ......................................... 37

C.36 Code Page 771 Lithuanian and Russian ................................................. 37

C.37 Code Page 773 Latin 7 (Baltic old standard) .......................................... 38

C.38 Code Page 774 Lithuanian = IBM 1118 .................................................. 39

C.39 Code Page 775 (Baltic Rim) .................................................................... 40

C.40 Code Page BALTIC RIM ............................................................................ 41

C.41 Code Page 1251 Win Cyrillic ................................................................... 42

C.42 Code Page 1125 / 866 Ukrainian ............................................................ 43

C.43 Code Page OCR-A .................................................................................... 44

Appendix D IBM ProPrinter Quick Reference ........................................................ 1

Appendix E EPSON LQ 2550 and ESC/P2 Quick Reference .................................. 1

Appendix F Bar Code Quick Reference ........................................................... 1

Appendix G Print Samples of Resident Fonts ......................................................... 1

III

Preface

About this Manual

This manual is covering the two printers

Fanfold Printer

Multi-purpose Printer

The operation and functionality are nearly the same. In most illustrations, the Multi-purpose Printer is used. In case there are differences in the handling you will find the note:



Fanfold Printer



Multi-purpose Printer

The Interface (Personality Module (PM)) is an integral part of the printer, and the type of PM used determines the functionality of the printer especially regarding the user and system interface.

This manual is divided into the following chapters:

1. Getting Started

2. This chapter covers the unpacking and setting-up of the printer and the installation of

the ribbon cassette. By the end of this chapter the printer should be fully functional and tested in its primary form. It is not yet connected to the host computer system and no options are mounted.

3. Operating the Printer

4. This chapter discusses in great detail the operation of the operator panel, menu

functions, and the general operation of the menu.

III

Preface

5. Maintenance

6. shows how to clean the printer and how to replace the platen and the print head.

7. Trouble Shooting and Diagnostics

8. Suggests how to identify and correct simple problems.

9. Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose Printer) this chapter

shows how to handle the ASF Cassettes.

10. Technical Data

11. All technical details or data about the printer can be found here.

Appendix A. Configuring the Printer

This chapter explains how to configure the printer so that it can communicate with the corresponding system environment. Then this chapter thoroughly describes the printer's operating controls. In the last part you will find explanations of individual menu items. At The end of this chapter you will find the Menu tree.

B. Interface Description

This chapter gives hints about possibilities to connect the printer to the various computer systems and explains particularities depending on the version of the operating system. Additionally, cable connection is illustrated.

C. Character Set Table

All printer supported character sets are listed in this chapter.

D. Control Codes

Quick reference for IBM Proprinter and IBM Proprinter AGM (4207, 4208 XL 24) Emulation.

E. Control Codes

Quick reference for EPSON LQ 2550 / 1060 /ESC/P2 Emulation.

III

AGC

Automatic Gap Control

ASF

Automatic Sheet Feeder Cassette for cut sheets and form sets

Eastern European

LCD

Liquid Crystal Display

LED

Light Emitting Diode

Letter Quality

MACRO

User defined group (1 bis 4) of stored parameter

NLQ

Near Letter Quality

Interface (Personality Module)

A. Barcode Quick Reference Quick reference for Bar Code programming.

B. Print Samples of Resident Fonts

Conventions Used in this Guide

The following conventions are used:

Bold: Headlines and important information.

Note: Contains special advice to facilitate handling.

Caution: Contains important information to prevent damage of the equipment.

[ENTER] Key functions are always depicted in brackets or you will find the symbol of the key e.g.

Abbreviations and Acronyms

Preface

1-1

(1)

24-Needle Printer

(2) Ribbon cassette

(3)

Power cord

(4) Quick reference guide

(5)

CD-ROM

5 1 3

1. Getting Started

1.1. Unpacking the Fanfold Printer

Check each item against the check list detailed below. Contact your reseller immediately if any item is missing or damaged.

The printer package should contain the following:

Caution: Do not connect to the mains until the main's voltage has been checked (see

paragraph 1.6 The Power Supply).

Note: Save all packing material and boxes for future transportation of the printer. The

printer drivers for Windows ® are available on the enclosed CD- ROM.

Getting Started

1-2

(1)

Printer

(2)

Ribbon Cassette

(3)

Top Cover

(4)

Tractor for Continuous Paper

(5)

Paper Supports

(6)

Front Cover

(7)

Control Panel

(8)

Tear off edge

(9)

Serial / Parallel / USB Input

(10)

Power Cord Socket

(11)

Power Switch

8 9 10

1.1.1 A First Look at the Fanfold Printer

Before installing the printer, spend some time familiarizing yourself with the printer.

Getting Started

1-3

(1)

Output Stacker

(2) Ribbon Cassette

(3)

Printer

(4) Quick Reference Guide

(5)

Personality Module (PM) (sep.)

(6) Power Cord

(7)

CD-ROM

1 5 2

1.2. Unpacking the Multi-purpose Printer

Check each item against the check list detailed below. Contact your reseller immediately if any item is missing or damaged.

The printer package should contain the following:

A separate box contains the Personality Module (5)

Caution: Do not connect to the mains until the PM is installed and the main's voltage selection

has been checked. (See paragraph 1.5 and 1.6).

Note: Save all packing material and boxes for future transportation of the printer. The

printer drivers for Windows ® are available on the enclosed CD- ROM.

Getting Started

1-4

(1)

Printer

(2)

Ribbon Cassette

(2)

Top Cover

(4)

Tractor for Continuous Paper

(3)

Paper Supports

(6)

Front Cover

(4)

Control Panel

(8)

Tear off edge

(5)

Serial / Parallel / USB Input

(10)

Power Cord Socket

(6)

Power Switch

(11)

Personality Module (PM)

10 9 8

6 7 5

3 2 8

1.2.1 A First Look at the Multi-purpose Printer

Before installing the printer, spend some time familiarizing yourself with the printer.

Getting Started

1-5

1.3. Site Considerations

Environment Conditions

 Install the printer in an area away from any heat source, air conditioner or strong draught.

 Avoid installing the printer in a dusty or humid environment.

Work Location

 Place the printer on the stand or a flat, solid level area such as a desk.

 Slots and openings in the printer's housing are provided for ventilation; always ensure that

these openings are not obstructed.

 Always place the printer with its front edge slightly off the edge of the table when

processing fanfold paper.

 Also ensure that the cables at the rear of the printer do not interfere with the output paper

path.

Power Requirements

 No special wiring is required. A typical office wall outlet is sufficient.

 Do not plug in other equipment besides the printer such as coffee machines, copy machines

or air conditioners into the same wall outlet.

Getting Started

1-6

1.4. Transport Lock

You will find a red shipping tab under the top cover (1). Grasp the top cover (1) on the left and right, lift it and remove the transport locking clip (2)

from the print head drive belt.

Re-packing Information

Note: Save all packing material and boxes for future transportation of the printer. To ensure

maximum protection when transporting the printer, always

 Remove any installed paper handling option.  Remove the output stacker and the mains cable.  Remove the ribbon cassette.  Reposition the transport locking clip.  Pack the printer in its original packing material and ship in its original box.

Getting Started

1-7

1.5. Installing the Personality Module (only Multi-purpose Printer)

The printer functions only in combination with an installed interface module, called a Personality Module (PM).

The illustration below shows the standard PM with a serial, parallel, and USB interface.

Note To avoid damage due to electrostatic discharge, do not touch the pins or components of the PM.

 Never attempt to install or remove a PM while the printer is switched ON

Switch-off the printer

Remove the PM (1) from its packaging.

Insert the Personality Module (1) with the component side upwards until the connector fully engages. Hand tightens the two locks screws (2).

Getting Started

1-8

1.6. The Power Supply

Mains Voltage

In general, the main's voltage selection is determined at factory sites.

Make sure that the specified voltage on the label (1) corresponds to your main's voltage:

 The 230 V setting applies to the range of 180 to 264 V alternating current.

Note: Since an incorrect voltage selection can seriously damage the printer, please pay special attention to the following.

Connect the printer to the mains using the power cord (2). First connect the cable to the power cord socket and then to the mains.

Note: As the power cord serves as a safety cut off, its connection to the printer must be accessible any time.

Getting Started

1-9

1.7. Power ON/OFF Switch

The power ON/OFF switch (1) turns the printer's power supply ON or OFF.

After switched ON the printer an internal self-test which checks the electronics, the print head carriage movement and the interface will be performed.

At first the yellow LED on the Operator Panel is lighting up and the display shows TEST.....0.1

(bootstrap). In the next step the yellow LED will be dark, the green LED lights up and the display

shows TEST....FW..0101234 (version of the firmware).

If the message INSTALL RIBBON is shown, follow the steps in paragraph 1.8 installing the Ribbon Cassette.

After inserting the ribbon press to continue. When the internal test has been completed successfully the display shows READY 1 ELQ or BUSY 1 ELQ in case data has already been transmitted.

Note: If the display shows anything different, please refer to chapter 4 Troubleshooting and

Diagnostics.

Getting Started

1-10

1.8. Installing the Ribbon Cassette

It is recommended to use only original ribbon puts out by our company. Using other ribbons will void your warranty. Caution: Never manually move the print head fully to the right-hand stop (you could change

the way of the paper output).

Note: If the printer is busy (message BUSY 1 ELQ) always press before opening the

top cover.

Switch the printer ON at the power switch; Power LED is lit and waits for the message

READY 1 ELQ or INSTALL RIBBON.

If the printer is busy (message BUSY 1 ELQ) press .

Lift the top cover to gain access to the ribbon cassette mountings. The print head will move to the correct position, aligned with the cut out in the paper guide plate to facilitate the installation of the ribbon cassette.

Remove any excess slack by turning the green knob on the ribbon cassette clockwise. Move the ribbon feed guide to the position indicated on the plastic cover of the cassette

Note: See illustrations on the next pages.

Getting Started

1-11

Insert the Ribbon Cassette with the ribbon at the bottom. Position the upper mounting pin (1) on the green guide on both sides. Slide the cassette downward. In this position, the ribbon feed guide touches the green plastic clip.

Getting Started

1-12

5. Move the cassette toward you until you hear a click on both sides. Swing the ribbon

underneath the print head for the final click. The audible clicks indicate that the mounting pins have engaged properly.

klick!

Getting Started

1-13

Note: When installed correctly the ribbon cassette has a sloping position.

6. Move the print head back and forth to settle the ribbon in the correct position.

7. If necessary, remove excess ribbon slack by turning the green knob clockwise.

8. Close the top cover and press [START/STOP] .

Getting Started

1-14

1.8.1. Replacing the Ribbon Cassette

Caution: The print head may be very hot immediately after printing!

 Close the top cover and switch the printer ON. Lift the top cover after the display shows

the message READY 1 ELQ to gain access to the ribbon cassette mountings. The print head will move to the correct position, aligned with the cut out in the paper guide plate to facilitate the installation of the ribbon cassette.

 Now swing the lower part of the ribbon to the back.

 In this way the mounting pins loosen from the lower position.

 Then press the upper part of the ribbon to the back. The upper mounting pins get free

and the ribbon can be taken out.



Note: To install a new ribbon cassette please see 1.8 installing the Ribbon Cassette

(See pages before).

Getting Started

1-15

1.9. Tractor

Inserting Fanfold Paper for the First Time

Ensure that the printer is placed in the depression on the top of the stand (option). If the printer is used without a stand, align the printer with the front edge of the table. The cables at the back of the printer should be tucked into the cable clips in order not to block the paper path.

Note: (only for Fanfold Printer)

Note: (only for Multi-purpose Printer) hold the front of the manual insertion guide (4) on both

sides, pull upwards against the resistance and remove by pulling forward.

Getting Started

1-16

3 3 1

for both Printer:

 Pull the green tractor lock levers (2) toward you to release the tractors.

 Lock the left tractor (1) at the new position by pressing the green tractor levers (2)

backward.

 Roughly adjust the right tractor to the paper width, and space out the paper supports (3)

evenly.

Getting Started

1-17

1. Open the tractor covers (1) and insert the paper.

2. Close the tractor covers.

3. Tighten the upper edge of the fanfold paper by slightly pushing the right tractor to the

right. Make sure not to stress the paper too much.

4. Lock the tractors by pushing back the green lock lever again.

Note: The pins of the tractor must be centered in the transport punches of the paper Reapply the

manual front insertion guide.

Getting Started

1-18

1.10. Manual Front Insertion Guide

Multi-Purpose Printer



Move the left-hand paper guide into the position indicated by ⓪ on the insertion guide. In this setting the margin has the smallest value possible.

 Adjust the right-hand paper guide (2) to the width of the paper to be used.

Note: If continuous form paper is in print position on the platen and has not been torn off, it will

be moved forward and TEAR OFF PAPER will be displayed.

Getting Started

1-19

1.11. Output Stacker (only Multi-purpose Printer)

Install the output stacker (1) into one of the two rails in the top cover (2). The meaning of the two Positions:



for paper with 80 g/m² or thicker use the steeper position (left picture);

 for thinner papers use the less inclined position (right picture).

 Check, if the manual sheet insertion is installed.

Getting Started

1-20

Power on printer

2. LO C AL

3. MAC RO S ELE CT



[] -- []

INSTALLATIO N



[]



INTERF AC E



[] -- []



LANG UAG E



[]



ENG LIS H



[]



DE UTS CH



[]



DE UTS CH



[]



S PR ACHE



11.

[]



INSTALLATION



[]



MENÜ SICHERN



[]

SICHERT



MENÜ SICHERT

BEREIT 1 ELQ

1.12. Selection of Operator Panel Language

The printer control panel and LCD display menu is used for the next steps. It is possible to change the language in the printer menu from English to French or German. The following example shows how to change from English to German:

KEY DISPLAY

Note: In chapter 2 Printer operating you will find a description of the function keys.

Getting Started

1-21

[] -- []

[]

MANUAL

[]

[]

MANUAL



READY

1 ELQ

1.13. Paper Source Selection

The basic selections for PAPER SOURCE are:

 TRACTOR (Default, indicated by ’) 

MANUAL

Select 'MANUAL' as paper source on the operator panel The following diagram shows which keys to press and what is displayed on the operator panel.

KEY DISPLAY

Switch the printer ON and wait for the message READY 4 ELQ

Note: Starting now the top row keys function as arrow keys.

STOP

TRACTOR 

 After that LOAD MANUAL is displayed. Insert a single sheet evenly. After a short delay, the printer draws in the sheet..

Getting Started

1-22

1.14. Print Test

There are three test printouts available.

 PRINT TEST 1 shows a pattern of all printable characters. Use this to check if the printer

operates correctly.

 PRINT TEST 2 produces a standard letter (ECMA-132) which can be used for

the printer's throughput.

 PRINT TEST 3 lists all available fonts, contains the page count to identify the actual

number of printed pages, and gives information on technical releases which are intended for service purposes.

The print tests are printed using the parameters set in the menu, e.g. fonts, pitch etc. Refer to section "Menu Mode" for details.

ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789!§

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DIAGONALTEST

measuring

Getting Started

1-23

DR. GRAUERT

Eilzustellung

Norddeutsche Farbwerke KG Herrn Dr. Grauert Große Elbstraße 64

2000 Hamburg 4 Org. III 5/37 H-A 4 34 22.04.75

17.04.75 Volkmann

Vordruckgestaltung für den allgemeinen Schriftverkehr, für das Bestell- und Rechnungswesen E i l t

Sehr geehrter Herr Dr. Grauert,

Sie können das Schreiben der Briefe, Bestellungen, Rechnungen usw. sowie das Bearbeiten des Schriftguts rationalisieren, wenn die Vordrucke Ihres Unternehmens den folgenden Normen entsprechen:

DIN 676 Geschäftsbrief; Vordrucke A4 DIN 677 -; Vordruck A5 DIN 679 Geschäftspostkarte; Vordrucke A6

DIN 4991 Vordrucke im Lieferantenverkehr; Rechnung DIN 4992 -; Bestellung (Auftrag) DIN 4993 -; Bestellungsannahme (Auftragsbestätigung) DIN 4994 -; Lieferschein/Lieferanzeige DIN 4998 Entwurfsblätter für Vordrucke

Diese Normen enthalten alle Einzelheiten für den sinnvollen und zweckmäßigen Aufdruck. Wenn dazu bei der Beschriftung genormter Vordrucke DIN 5008 'Regel für Maschinenschreiben' beachtet wird, entstehen übersichtliche und werbewirksame Schriftstücke.

Die beifgefügten 6 Mustervordrucke zeigen, dass das Beachten der Normen die künstlerische und werbewirksame Gestaltung der Vor- drucke nicht ausschließt.

Da wir uns auf die Herstellung genormter Vordrucke spezialisiert haben, können wir besonders billig liefern. Eine Probestellung wird Sie und Ihre Geschäftsfreunde von den Vorteilen überzeugen. Mit bester Empfehlung NORAG Druckerei und Verlagshaus KG

Herrmann Anlagen 6 Mustervordrucke

1.15. To start a print test:

Getting Started

1-24

Drucker einschalten.

2. LOCAL

3. MACRO SELECT



[] -- []

INSTALLATION



[]



INTERFACE



[] -- []



SELF TEST



[]



PRINT TEST 1



Use [] to select PRINT TEST 2 or 3.

[]



PRINT TEST 1



The Selftest starts on detected paper source To Stop Selftest:

11.



PRINT TEST 1



[]



SELF TEST



BEREIT 1ELQ



 Switch the printer ON (display shows READY 1 ELQ).

The following identifies the keys to press and the corresponding operator panel displays.

Getting Started

1-25

1 4 3

1.16.

Installation of Personality Module (PM).

Connection to a Computer Parallel or Serial or USB

 Switch the printer and computer OFF.  Connect the interface cable coming from the computer to the printer's parallel (1), serial (2), or

USB port (3).

 The printer is set by default to SHARED (PARALLEL/RS232/USB/ETH) the serial interface with the

following parameters as default:

Fanfold Printer / Multi-purpose Printer

o 8 Kbyte buffer o 8 bit o 9600 o parity ignore o DTR protocol.

SHARED means that, after Power-ON, both the serial and the parallel interfaces are available for data transfer. The port to which data is sent becomes active automatically. If the parallel, serial, or USB parameters need to be changed, see Appendix A Configure the Printer and Appendix B Interface Description.

Getting Started

1-26

Connection to a Computer by Ethernet Interface

CONFIGURATION (via Operator Panel)

1. STEP Define the IP Lookup Mode. This “IP Lookup Mode” defines the method of IP Address handling (manual or automatic).

Getting Started

1-27

2. STEP Set up of IP Address, Subnet Mask and Gateway Address annually This selection is required if the IP LOOKUP mode has been set to STATIC

Getting Started

1-28

Note:

Changes of IP Address, Subnet Mask or Gateway Address become effective after switching the printer off and on again.

Getting Started

1-29

HTTP Web Server (PSi Printer WebPanel)

The PNS Homepage is embedded in the Interface Module and can be accessed by means of an Internet Browser (Internet Explorer 4.x or later, Netscape 3.x, Opera x.y, Firefox x.y or later). When using other Browsers, the full functionality of the print server homepage cannot be guaranteed.

Make sure that:

 PNS is connected and the printer is switched on.  The IP Address is saved in PNS.

Proceed as follows:

 Open your Internet browser  Enter the IP Address of the PNS as the URL.

The following

Note:

If the PNS homepage does not appear, please check the proxy settings of your browser.

page will appear:

Getting Started

1-30

List of configuration and administration pages of PNS. Click one of the highlighted items to select a sub page.

In this part of the web page status information of the printer is displayed.

The

status

is visible on all web pages.

Navigation from PNS to PSi Home Page

Getting Started

1-31

PNS Display Current Settings

The Page ”Display Current Settings” shows the actual settings of the printer. These settings can

be different from the stored macro items if they have been changed by the user by means of the operator panel or by application software. The order of parameters corresponds to the current settings of the menu print out. Settings are only displayed and can´t be changed.

To change items use the function on the page “Configuration Macro 1 - 4”. To reload the stored default configuration press the button “Reload Default Values

Getting Started

1-32

PNS Page Basic Settings

The Page ”Basic Settings” shows the actual Basic Settings of the printer which can be changed by drop down menu bars. Changes of settings can be made valid and permanent by pressing the

“Save” button.

“Basic Settings” are global settings outside of the Marcos. The definition is described in the User´s

Manual of the respective printer

Getting Started

1-33

PNS Page Configuration Macro 1 - 4

The Page ”Configuration Macro 1 - 4” shows the actual settings for each user defined macro stored in the printer. The order of parameters corresponds to the menu print out. Settings can be changed by drop down menu bars. Available parameter values are shown and can be selected. Changes of settings can be made valid and permanent by pressing the “Save” button.

Select one macro to display and change the default settings.

Getting Started

1-34

PNS Page Network Administration

The Page ”Network Adminstration: General Settings / TCP/IP” shows actual settings of network

modes and protocols. Changes of settings can be made valid and permanent by pressing the

“Save” button. The button “Cancel” ignores changes and restores the previous settings

Note:

Changes of IP Address, Subnet -Mask or Gateway Address become effective after switching the printer off

and on again.

Getting Started

1-35

PNS Configuration Logical Printer

The Page ”Configuration Logical Printer” offers the features to define a logical printer and the related port address or LPD Queue name. (Note: In PNS Release 1 only one logical printer is selectable.)

Please ensure the box “Logical Printer Enabled” is enabled. Otherwise no print services are available.

Getting Started

1-36

PNS Page Printer Actions

The Page ”Printer Actions” offers features to start printer internal tests in the same way as from the operator panel and the download of a new printer firmware.

•

Print Menu - Basic and Macro Settings are printed on the printer

•

Print Configuration – The Complete Configuration Sheet (HW) is printed

•

Print Test Page – The so called Dr. Grauert letter (DIN Letter) is printed

Getting Started

1-37

Printer Firmware Download

In order to load a new printer firmware first select a PNS printer firmware file (extension .mot) from a folder and press the “SEND” button to download the new firmware into the printer.

The following message will appear

ownload and reprogramming of the FLASH memory will take a few minutes. After the download is

completed the printer restarts automatically with the new firmware.

Then, the Internet connection must be restarted.

Getting Started

1-38

EPSON LQ / ESC/P2

in Macro 1 

IBM Proprinter XL 24

in Macro 2

IBM Proprinter XL 24 AGM

in Macro 3

EPSON LQ / ESC/P2

in Macro 4

MACRO 2

[]

READY

2 IPP 1

ELQ

Macro 1 with EPSON LQ / ESC/P2

IPP

Macro 2 with IBM Proprinter Emulation

AGM

Macro 3 with IBM Proprinter AGM Emulation

ELQ

Macro 4 with EPSON LQ / ESC/P2 Emulation

1.17. Emulation Select

The following emulations are included in the printer:

To change from one emulation to another, follow the procedure below. The example shows the keys to press along with the display information for a change from EPSON LQ in macro 1 to IBM ProPrinter in macro 2..

KEY Display

1. Switch the printer ON. The display shows READY 1 ELQ

The information READY 2 IPP indicates the selected macro and the emulation of this macro, for example:

Note: A number of parameter settings (Print Quality, Page Length, Margin, or Paper Source) is

summarized in a "Macro". It is possible to have a total of four macros, each with a different summary of parameter settings.

2-1

READY 1ELQ

2. Printer Operation

2.1 The control panel

 controls the set-up for communication with the host computer  controls various parameter settings  allows manual control of the paper handling  gives information about the printer's status.

The 16-character Liquid Crystal Display (LCD) (1) indicates the current status of the printer. If an error occurs (e.g. COVER OPEN), the resulting error message overrides any other displayed message. When the error condition no longer exists, the original status information appears on the display.

The green Power ON indicator (3) is lit when the printer is supplied with power by setting the power ON/OFF switch to ON.

The yellow STOP indicator (2) is lit when the printer is in the STOP mode. The printer enters to the STOP mode either when [START/STOP] is pressed or when an Error condition occurs such as NO PAPER, COVER OPEN, etc

Printer Operation

2-2

1 2 3

5 6 7

2.2 Function Keys

The function keys of the operator panel are grouped into two rows. The function of a key depends on the printer operation state. Following operation states are possible:

 BEREIT or. AKTIV  STOP

2.2.1 Short Description of Keys

 in the printer operation state READY or BUSY

Number Symbol Function

 VERT.POS.JUST.



FANFOLD DISPLACEMENT mode entry

 no Function.



START/STOP Key.

START/STOP key - after pressing the [START/STOP] key, the printer enters the READY or BUSY mode.

 MACRO SELECTION.

note: It is possible to lock the function of the above described keys in the printer operation

state READY or BUSY. Use the menu function MENU ACCESS with the setting QUICK SET OFF (see Appendix A Configuring the Printer). If the keys are locked, the printer shortly displays LOCKED when pressing one of the keys.

It is not possible to lock the [START/STOP] key

Printer Operation

2-3

1 2 3

5 6 7

 in the printer operation state LOCAL MODE

Number Symbol Function

 EJECT FORM.

 Paper movement up and down

 START/STOP Key.

START/STOP key - after pressing the [START/STOP] key, the printer enters the READY or BUSY mode.

 Enter MENÜ

 PAPERSOURCE

 FONT  Pitch

Note: After pressing one of the menu mode is activated. Now the keys of

the top row can only be used as cursor keys to move within the menu tree (right [], left [], up [] and down []).

Printer Operation

2-4

up down

READY 1ELQ

MACRO 1

MACRO 2

MAVRO 3

MACRO 4

TRACTOR V 0

FANFOLD DIS. 0

Select Exit

Select

TRACTOR or MANUAL (Multi Purpose Printer BIN.x.) depends on Paper Source

Offset

Exit

2.2.2 Detail Description of Keys

in the printer operation state READY or BUSY Quick Settings (only active if not locked in the menu function

 MENU ACCESS with QUICK SET OFF (see Appendix A).

Printer Operation

2-5

 Top Row Keys

The Quick Macro Selection mode is entered when one of the top row keys is

pressed. From the left to the right macro 1 to macro 4 will be selected. Pressing of key causes the printer to change in the STOP-mode and in the display appears the message MACRO 2.

Pressing key [] confirms the macro selection and changes the printer into the READY or BUSY mode. After this sample the printer the message on the display is READY 2 IPP. That means macro 2 with IBM Proprinter emulation is selected.

If you press one of the above described key erroneously, press for correction.

Note: Macro selection means a change of all configuration parameters of the macro concerned.

 Lower Row Keys In case a certain application requires a specific vertical positioning of the printout on a continuous

form, two possibilities are provided for the READY or BUSY mode:

 vertical position adjustment VERT.POS.ADJ. with key  fanfold displacement FANFOLD DIS with key  Vertical Position Adjustment (VERT.POS.ADJ.)

This can be set differently for each macro to exactly position the printout in relation to the top edge of the form in use. Using this function, the TOP MARGIN and BOTTOM MARGIN settings are taken into account as well.

The parameter is part of the printer's configuration set up memory and can be stored with the SAVE function.

The VERT. POS.ADJ. mode can directly be called up in the status READY or BUSY by pressing key In this case a set-up is possible for the actually paper source of the selected macro. With TRACTOR V, or MANUAL V (and only for printer PP 405 also BIN x V (x = 1-3)) the printer asks for the value of the actually paper source.

Printer Operation

2-6

Key

Display

1 READY 4 ELQ 2

FANFOLD DIS. 0 3

FANFOLD DIS. 0, +1, +2, +3...

4 FANFOLD DIS....+3, +2,+ 1, 0

5 READY 4 ELQ

This parameter covers a range of -15/ page and "+" (plus) is further down the page (see also the table in Appendix A Configuring

the Printer for VERT.POS.ADJ.).

Note: The set up of VERT.POS.ADJ. Will become effective at the next page of the form. Therefore, it is recommended to perform VERT.POS.ADJ. set-up as long as the paper is in the park position and before starting the print job.

 Fanfold Displacement (FANFOLD DIS)

A continuous form can manually be displaced by this function when it is either correctly loaded at the park position or already fed and partly printed. The Fanfold Displacement mode can only be called up in the status READY or BUSY

Note: The key has no effect when in the READY or BUSY mode.

As soon as the Fanfold Displacement mode is entered by pressing the printer stops printing and changes into the LOCAL mode. The display shows the message FANFOLD DIS with the value 0. a vertical displacement is possible..

to +

240

Inch (1/60" 0,42 mm), where "-" is up the

Note: This parameter influences the line counter of the current print job and cannot be saved. A form feed (FF) sent by the application to the printer cancel all these settings

Printer Operation

2-7

How to Use this Function

Preprinted paper (e.g. bills of lading) has to be adjusted exactly. Following errors are possible:

 The printed value is too high - the fanfold paper has to be moved a little bit higher.  The printed value is too low - the fanfold paper has to be moved a little bit lower. No

backward movement is possible for a form in park position or with the print head on the first line. The displacement will become effective on the next page. A negative displacement is possible if this function is used during a current print job (not at the beginning of the page).

After pressing again, paper is fed in case it was in the park position. In all other cases the paper remains at its actual position. Each further pressing of increases, the lines counter by increments of 1/60 inch. Each further pressing of decreases, the lines counter by decrements of 1/60 inch. Holding

of Or causes the first 20 increments in single steps (1/60 inch) thereafter in multipliers of ten which results in a Continuous increment or decrement of the offset counter by steps (1/ inch). If the reached value is too high! go backwards by pressing

The offset to the current position is shown on the display. Dependent on the status of the internal print buffer, the offset will be immediately executed after having resumed the printing or after having printed the remaining data in the internal print buffer. The offset value is not stored in the configuration set up and influences only the actual line counter. The maximum displacement range is the distance between the actual position and the page border plus one full page, but no more than 999 steps (nearly 1 inch). A backward movement is possible from the actual position to the top of that page.

If the setting is, procedure is completed change with to the READY or BUSY mode.

Printer Operation

2-8

There are two possibilities for the displacement to become active:

 If a positive displacement is set before starting the print job the printer will move the paper

into the right position first and then start printing.

 If the displacement is set during a print job, the printer prints the contents of the print

buffer. Afterwards, the displacement will become active. All following data are at the new position.

 Pressing [START/STOP]

The printer changes into the LOCAL mode (displayed) and turns on the STOP indicator. All printer and paper handling operations are stopped. After pressing again, the printer quits the

LOCAL or Menu mode.

Meaning of the Lower Row Keys in the LOCAL Mode

 Insert or Eject key

After pressing the Insert/Eject key, fanfold paper from the park position is fed into the print position, and fanfold paper from the print position is fed into the cut/tear off position (depending on the setting or the printer type). Paper that has been retracted into the cut/tear off by the Insert/Eject key will be moved automatically into the print position once the printer receives a print command

Note: This key is not active while the top cover is open.

 The Paper Feed Key and the Reverse Paper Feed Key

The paper moves 1/90 Inch (0,28 mm) in the direction of the arrows. Holding down the key results in continuous feeding.

Forward movement of paper from the park position is stopped at the print position. Forward movement of paper from the print position is stopped at the tear off position or it will be cut off (depending of the setting or of the printer type). Backward movement of paper is stopped at either the park position, the print position or the tear off position.

Note: The printer automatically feeds the paper from the selected paper source. In the event of a

paper jam, the keys , and can be use for paper transportation.

 START/STOP-Key

 turns off the STOP indicator  makes the printer ready for operation  either starts the printout or self-test functions when selected (see MENU mode) or

causes the interface status to change to READY or BUSY (displayed)

 Exits the MENU mode.

Printer Operation

2-9

MENU-TEXT 

 MENU-TEXT 

MENU-TEXT 

2.3 Menu-Mode

All operator's selectable features are access able via the control panel and combined in the Printer MENU:

 Easy handling of a configuration (interface, etc.).  Quick parameter changes during an application.  A SAVE function to make changes permanent (until purposely reset), facilitating changes in

default settings.

The menu has several levels:

 The first level contains the Main Functions  Level 2 contains Sub-Functions  Level 3 allows to select/confirm values and contains further Sub-Functions  Level 4 allows to select/confirm values

To Activate the Menu:

To activate the menu, perform the following steps:  Press

The printer is in the STOP mode, the display shows LOCAL Press (in the top row of the control panel. As soon as the menu mode has been activated, the keys in the top row can only be used as cursor keys to move within the menu tree (up, down, right, and left).

Selection within a level:

 Press or key; the keys have a wraparound function, i.e. after the last value the

first value is repeated.

On the display you will find the following four characteristic types of information:

This display is only shown if you are in the Main Function. To switch to the next level press 

Now you are in a Sub-Function. Movement in both directions is possible by using the  or  key.

In the last level, labelled select/confirm values, the asterisk () to the right indicates the actual selection.

Printer Operation

2-10

 MENÜ-TEXT 

By using the [] or [] key, you are able to select a new value. You get the display:

To Confirm Selection:

 Press []; the confirmed value is displayed with an asterisk

()

in the last position as

shown in the picture before.

Note: All cursor keys have an auto repeat function.

The MENU mode is left either by pressing or by moving to the MAIN FUNCTION level and then pressing the [] key.

A number of VALUE settings is summarized in a "Macro". It is possible to have a total of four macros, each with a different summary of VALUE settings.

The standard macros have the following emulations defined:

MACRO EMULATION

1 EPSON LQ 1060, LQ 2550 / ESC/P2 2 IBM ProPrinter XL 24 3 IBM ProPrinter XL 24 AGM 4 EPSON LQ 1060, LQ 2550 / ESC/P2

MACRO Parameters can be tailored to specific application requirements. This feature is highly beneficial in case of frequent changes between applications in Multi-User-Environment. Instead of having to adjust the menu settings each time before a particular application is starting, the user simply selects the macro containing the predefined Setup Configurations.

Printer Operation

2-11

READY

Select Exit

STOP

MAKRO AUSWAHL

up down

TRACTOR

 DATA

 10 CHAR/INCH

up down

 MANUAL

…………….

 ROMAN

…………….

 12 CHAR/INCH

…………….

MAKRO 1

…………

Select Exit

How to Save Settings

The settings selected and confirmed are only active until the printer is switched off. In order to prevent losing your new settings you can save them using the MAIN FUNCTION SAVE

Key Display

STOP

MACRO SELECT 

[

..

] SAVE MENU

[] SAVE

(Display blinks) 4a. SAVE MENU 

READY 4 ELQ

Note: The values of the "current settings" and the macro settings can be printed out on a list using the function PRINT OUT

Quick Settings

The keys are shortcuts in the menu tree. These particular selections can be

Changed quickly without having to move through the entire menu (see fold out of structure diagram). As soon as one of the keys in the top row has been activated, all four keys can only be used as cursor keys to move within the menu tree up, down, right, and left).

 

3-1

Maintenance

3. Maintenance

Preferred Materials

Für Wartungsarbeiten empfehlen wir folgende Materialien und Reinigungsmittel:



Lint-free cloth.



Vacuum cleaner

3.1 Cleaning

The user should clean the printer every six months or after 50,000 prints, whichever occurs first. If you experience paper feed problems, or if the print head carriage movement becomes affected, cleaning should be carried out more often.

Note: the Page Counter (PGCNT) in the PRINT-TEST 3 will give you information about actual number

of printed pages. (See sample next page.)

3-2

Maintenance

Note: The number behind FW indicates the firmware and the number behind SN the serial number of the interface (PM).

3-3

Maintenance

3.2 Cleaning Procedure

1. Power the printer ON and remove the top cover.

2. Remove the ribbon cassette.

3. Power off the printer

4. Thoroughly brush and vacuum all accessible areas to remove any paper flock and

dust

5. Clean the platen's surface, the paper pressure rollers and the transport rollers

using the platen cleaner. In order to access the transport rollers loosen the green screws and remove the metal bar with the metal rollers.

6. Clean the covers and the operator panel with a damp, lint-free cloth. Do not use

cleaning solvents or excessive amounts of water.

7. Insert the ribbon cassette (see Chapter 1.8 Installing the Ribbon Cassette).

8. Remount the top cover.

3-4

Maintenance

2 1 4

3.3 User Replaceable Parts

Replacement of the Print Head

The print head has an expected life time of approximately 350,000 pages (see Page Counter (PGCNT in PRINT TEST 3).

Print Head Removal

Caution: The print head may be very hot immediately after printing.

1. Remove the output stacker (1) (only for Multi-purpose Printer).

2. Switch the printer ON, lift and remove the top cover (2). The print head will move to the correct position, aligned with the cut-out in the paper guide plate.

3. Switch the printer OFF again.

4. Remove the ribbon cassette (3).

5. Disconnect the print head cable (4).

6. Using the supplied tool (7)., loosen the two captive screws (6) retaining the print head (5). Use the enclosed plastic case as an extension for the socket head cap key.

7. Remove the print head (5).

3-5

Maintenance

7 6 4 3 2

Print Head Installation

Ensure that the printer is switched OFF. For print head installation, the carriage should be aligned with the cut-out in the paper guide plate (same position as for removal procedure).

1. Hold the print head (5) in its mounting position and press it against its stop in direction of the

platen. The two noses (9) of the adjustment guide (8) support this procedure.

2. Fasten the captive screws (6):

 fasten the right screw to its stop  tighten the left screw  now tighten the right screw

3. put the enclosed plastic case onto the socket head cap key and first tighten the right and then

the left screw.

3-6

Maintenance

5 5 8

4. Reconnect the print head cable (4) and fasten it.

5. Mount and close the top cover

6. Mount only for the Multi-purpose Printer the output stacker (1).

7. Switch the printer ON, open the top cover after the message READY 4 ELQ, and insert the

ink ribbon cassette.

8. Run the MENU-function AGC ADJUST with ribbon cassette installed but

9. Without any paper inserted in the printer.

3-7

Maintenance

3.4 Replacement of the Platen

The platen needs to be replaced after approximately 800,000 pages (see Page Counter (PGCNT) in PRINT TEST 3).

To Remove the Platen (2)

Remove the output stacker (only Multi-purpose Printer).

Lift and remove the top cover.

Remove the ribbon cassette.

Switch the printer OFF.

Position the print head to the very right.

Release the green plastic platen clamp (1) on the left platen mounting.

Move platen (2) approximately 10 mm to the left, lift the left end of the platen free off its mounting and withdraw the platen from the right mounting.

Lift the platen to the left underneath the print head and take it out.

3-8

Maintenance

To Install the Platen

Ensure that the printer is switched OFF.

Place platen (2) in the vacant space between print head and metal bar.

Move print head from its right hand position into the center.

Fit the gear wheel end of the platen into the right hand side mounting. Be careful not to damage the gear wheel.

Ensure that the plastic platen clamp (1) is in the upright position, push the platen in to its mounting and lock in position by pushing the tag on the clamp to the rear.

Install the ribbon cassette.

Fit and close the top cover.

Fit the output stacker (only Multi-purpose Printer).

Run the MENU-function AGC ADJUST with ink ribbon cassette installed but no paper inserted.

4-9

Troubleshooting and Diagnostics

4. Troubleshooting and Diagnostics

How to Use This Section

    Operation-related Problems   Ribbon or Carriage-related Problems  Diagrams of Errors

For example, if the print appears very light on the paper, look at Section "Print- related Problems".

symptom. In this example you would look at the symptom "Print faint or of poor quality."

not listed,

contact your service office.

Each time the printer is switched ON the display indicates TEST while the internal self-tests are run. If the test is completed successfully READY 1 ELQ will be displayed. If an error message is displayed please refer to the following section.

Find the category in which your problem occurs. The problem categories are:

Power-related Problems Error Messages No Printout

Print-related Problems

Find the symptom description that most closely matches the printer

Try the first suggestion under that heading. If the suggestion does not cure the problem, try the next suggestion. If none of the suggestions enable you to continue printing, or if the fault is

4-10

Troubleshooting and Diagnostics

Display

That means ...

Cause / Action

No information, POWER ON Indicator not lit.

No power

 Mains cable not connected  PSU defective  Correct line voltage?

green and yellow LED give light but no reaction

hang up in reset after power on

Fanfold Printer:

 Print CU-DEV defective

Multi-purpose Printer:

 PSU defective  Control Unit defective

########

Firmware does not work

 PM not inserted  PM not correctly inserted  no firmware on PM  PROMs not correctly installed

TEST....

(flashing)

Initializing of the EEPROM

 After first POWER ON with PM  Change of the PM  Contents of the EEPROM faulty

4.1 Power-related Problems

 Power indicator does not come On when power is switched On  Check that the power cord and plug are securely fitted to the printer and to an

electrical outlet.

 Ask for the power connector connections (and fuse, if fitted) to be verified.  Ask for the building electrical supply to be verified.

Error Messages

4.1.1 Errors during Self-test

After switching the power ON the printer runs a self-test. During the test the following messages may be shown on the display:

4-11

Troubleshooting and Diagnostics

Display

That means ...

Cause / Action

READY 1 ELQ

or BUSY 1 ELQ

The Printer is OK

 Printer ready for operation

Display

That means ...

Cause / Action

I/O OK

EEPROM located on the Control Unit not addressable

EEPROM

 not installed  not correctly installed  defective

If all tests have been passed successfully the following message will be displayed:

4-12

Troubleshooting and Diagnostics

Display

That means ...

Cause / Action

LOCAL

Entered in the OFFLINE mode when pressed. The STOP indicator is lit.

 Press to continue.

COVER OPEN

Top cover is opened when printer is in READY or BUSY mode

 To continue close the cover and

press .

LOAD BIN (only for Multi-purposePrinter)

Displayed whenever a form feed command or print command is given by the host to an empty ASF cassette. The printer enters the STOP mode.

 Load paper and press .

LOAD TRACTOR

Displayed when the host sends a form feed or print command to an empty tractor cassette. The printer enters the STOP mode.

 Load fanfold into the tractor and

press .

LOAD MANUAL

Same as LOAD TRACTOR except that the machine does not enter the STOP mode! Paper should be fed manually; after a short delay the printer will accept paper and starts printing.

 Insert paper.  Printer starts automatically

after receiving the paper.

4.1.2 Errors during Printing

During normal operation the following error messages may occur:

4-13

Troubleshooting and Diagnostics

Display

That means ...

Cause / Action

PAPER JAM TRF PAPER JAM ASF

(ASF only for Multipurpose Printer)

PAPER JAM MANUAL

Displayed if a form jams in the ASF or if successive line feeds fail to move fanfold paper correctly when tractor feed is used.

 To remove paper jam please

refer to paragraph 4.4 and 4.8 Diagrams of Error for suggestions how to remove a paper jam.

TEAR OFF PAPER

Displayed when a switch has been initiated from currently tractor to a different paper source and the fanfold paper could not retreat into the parking position. The operator must "tear off" the paper along the tear off edge which is located directly above the fanfold paper output (paper should be torn off from left to right).

 Press to enable the fanfold

paper to be fed backwards to a park position so that the newly selected paper source can be used.

REMOVE PAPER

This message will be displayed if the output for cut sheets (Bins [Multipurpose Printer] or Manual) is selected to FRONT SIDE/KEY.

(for Fanfold Printer is front side the standard option) After printing and moving out at the front side the printer enters the STOP mode and displays REMOVE PAPER.

 Remove paper and press

4-14

Troubleshooting and Diagnostics

Display

That means ...

Cause / Action

AGC Error

AGC ADJUST procedure fault

 Distance print head and platen

faulty

 Print head loose  Platen incorrectly installed  Ribbon not inserted  Horizontal drive without function  Platen got dirty

HOR. DRIVE ERROR

Horizontal drive without function

 Horizontal drive blocked  Paper jam  Distance of platen gap too narrow  AGC procedure on not workable

position

 Platen incorrectly installed  No AGC ADJUST after print head or

platen replacement

 Device electronic fault  Encoder strip missing  Horizontal drive fault

PARITY ERROR

Protocol error

 Check protocol setting of printer

and host

 Repeat data transfer

BUFFER OVERFLOW

Handshake protocol error

 Check CTR - CTS or XON - XOFF

protocol

 Repeat data transfer

FRAMING ERROR

Protocol error

 Check protocol setting of printer

and host

 Repeat data transfer

4.1.3 Technical Errors

4-15

Troubleshooting and Diagnostics

4.1.4 No Printout

1. Self-test printout does not start

 Make sure that you have closed the cover.  Check if paper is loaded in the printer.

 Refer to section 1.12 Test Printouts.

2. Printing does not start  Make sure that the READY or BUSY message is displayed. If there is a different

message displayed please refer to the above error message table.

 Make sure that the printer is connected to the host computer. (Refer to Section

1.13 Connection to a Computer). Make sure that connectors are properly fixed at both ends.

 Make sure that the printer is receiving data from the host computer.  Make sure that the correct protocol is enabled. (Refer to Appendix A.2 Standard

Configuration and Appendix B Interface Description).

 Make sure that you have selected the correct port (if the automatic feature has

not been selected).

 Make sure that paper is loaded.  Make sure that the ribbon is installed.  Examine the ribbon path. Does the ribbon pass in front of the whole print head?

Adjust the ribbon if necessary.

3. Fanfold paper does not advance

 Make sure that the fanfold paper source tractor is selected.

4. Single sheet paper does not advance (only for Multi-purpose Printer)

 Make sure that the paper source MANUAL or BIN x (x = 1 up to 3) is selected.

4-16

Troubleshooting and Diagnostics

4.3.1 Operation-related Problems

Paper is not positioned at perforation for tear-off feature

 Select the correct form length using the Set-up feature.  Reset top of form by performing a Parking function.

 Refer to section A.4 Vertical Positioning Adjustment

Paper tears or jams

 Examine the paper path; remove any obstructions.  Is the paper too loose or too taut between the tractors?

 If the holes in the paper are deformed at their outer edges, the paper is too

taut.

 If the paper rises between the tractors, it is too loose.

 Readjust the tractor spacing so that the paper lies smoothly but without any

tension.

 Ensure that the paper is horizontally aligned on the pins.

 Open the printer's top cover. If necessary, loosen the two green screws and

remove the paper guide plate to gain access to the paper.

Parking paper and resetting top of form

 Tear off the paper at the perforation line.  Press  Press Until the paper is in the park position.  Press Printing will resume at the top of the next form.

Print head carriage does not move smoothly/does not move at all

 Examine the paper pathway. Remove any obstructions  Examine the carriage area for obstructions. Remove, where necessary.

Press the key when the paper pathway is cleared.

 Make sure that the transport lock has been removed.

Single sheets are skewed (ASF Cassette only for Multi-purpose Printer)

 Adjust ASF cassette paper guides.

More information you will find in the enclosed references of the ASF cassette.

4-17

Troubleshooting and Diagnostics

4.1.5 Print-related Problems

Print faint or of poor quality.

 Have you used the correct paper? See Chapter 6 Technical Data which contains a full

specification of the paper you can use. Replace the paper if it does not match the specification.

 Make sure that the ribbon is stretched correctly.  Does the ribbon need changing? Replace it with a new ribbon if necessary.  Is the ribbon cartridge properly installed? Adjust as necessary.

Characters do not print evenly or are not uniform in pitch

 Examine the paper pathway for dirt or other obstruction that may cause the gap

between print head and platen to vary. Remove the obstruction.

Print lines overlap

 Examine the paper pathway for dirt or other obstructions that may prevent the platen from

rotating freely. Remove the obstruction.

On preprinted forms, the printing on the copies is not aligned with the preprinted matter

 Refer to Appendix A.4. Vertical Positioning (VERT.POS.ADJ.)

Part of printed text is missing (loss of data)

 If you are using Serial communications check the buffer control setting in Set-up.  Check the data flow control setting on the host computer.

4-18

Troubleshooting and Diagnostics

Action

Result

Check

Select and start PRINT TEST 1

Print not OK?

 PAPER SOURCE  selection  Ribbon tension and

condition

 Print head condition

Stop SELF TEST and start external printing

No printing starts

 Printer ONLINE READY  Interface cable for proper

connection

 Interface selection

Some characters not correct

 Emulation  Character set  National version  Word length  Baud rate  Parity bit  Protocol

Font and pitch quality fault

 Font  Pitch  Line space

Problem still there?

 Call service

If the printout or the character set is not ok, the following procedure can help to clear the situation.

Troubleshooting and Diagnostics

4-12

4.1.6 Ribbon or Carriage-related Problems

Ribbon Problems

 Make sure that the ribbon is:  Stretched correctly  Not worn thin or dry  Not torn or damaged in any other way  Not jammed

Carriage does not move smoothly

 Examine the paper pathway. Remove any obstructions. Check that all packing

material is removed.

 Examine the carriage area for obstructions. Remove where necessary.

4.1.7 Print Tests

There are three different print tests as well as one interface test built into the printer.

 I/F TEST is used to test the serial interface. It initiates data to be sent from the printer

and be returned by means of a closed loop connector plugged into the serial interface connector. The test data used consists of PRINT TEST 1

Note: Detailed information about the print tests you will find in chapter 1.14 Print Tests.

Troubleshooting and Diagnostics

4-13

• Top cover open

• Remove Ribbon

• Loosen green screws

• Remove paper guide

Yes

Remove paper fragments

Papierweg

frei?

Paper path free?

 Install paper guide  Install ribbon  Close top cover

Papierweg

frei?

Paper tension in

the tractor ok?

Check Tractor

Papierweg

frei?

Paper path free?

 Remove paper  Press for reset  After Message “Load paper”

Insert paper

 Press to continue

Check paper path again

Yes

4.2 Diagrams of Errors

4.2.1 PAPER JAM TRF (fanfold paper jam)

Note: DO NOT turn the printer off for paper jam recovery in order not to lose any data

Press

Troubleshooting and Diagnostics

4-14

• Top cover open

• Remove Ribbon

• Loosen green screws

 • Remove paper guide

Remove paper fragments

Papierweg

frei?

Paper path free?

 Install paper guide   Close top cover

Yes

4.2.2 PAPER JAM ASF (only Multi-purpose Printer) or MANUAL

Install ribbon

 Remove paper

 Press to continue

Troubleshooting and Diagnostics

4-15

4.2.3

 Compare error message and

informing the Service

Power on the printer

Papierweg

frei?

READY displayed?

Yes

Start printing again

 

Papierweg

frei?

BUSY displayed?

Yes

Start printing again

 Change interface or Call service

Papierweg

frei?

BUSY displayed?

Nein

Yes

Call Service

Papierweg

frei?

Nein

Yes

Continue

NO PRINTOUT I NO PRINTING

Check connection Check configuration of the interface

Printout ok?

Troubleshooting and Diagnostics

4-16

Papierweg

frei?

Ribbon ok?

Yes

Call Service!

Renew ribbon!

Papierweg

frei?

right possition?

Yes

Check ribbon position!

Papierweg

frei?

right possition?

Yes

Papierweg

frei?

right possition?

Yes

Renew Ribbon!

Start Print-Test 2 *)

Papierweg

frei?

right possition?

Yes

Call Service!

Start AGC adjust *)

Start Print-Test 3 *)

Continue printing

Papierweg

frei?

right possition?

Yes

Call Service!

4.2.4 PRINT FAINT OR OF POOR QUALITY

*) see Menu Structure and Appendix A Configuration of the Printer.

Ribbon on the

5-1

5. ASF-Cassettes (only for Multi Purpose Printer)

5.1 Automatic Sheet Feeder Cassettes (ASF)

5.1.1 Checking the Delivery Consignment

The printer can be operated with up to three ASF cassettes. The delivery comprises following parts:

 Cassette (1)  Paper support (2)

Three different types of ASF cassettes are available.

 Type A for regular paper and form sets  Type B for thick paper types, heavy form sets, and envelopes (A sticker

with an envelope indicates the ASF cassette B)

 Type C special Paper like folders)

Type A Type B Type C

5-1

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5.1.2 Prepare the ASF Cassettes

 Mount the paper support (2) onto the cassette

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5-3

3 1 2

5.1.3 Installing the ASF Cassettes

 Push the tabs (1) of the cassette into the slots (3) of the printer or of another ASF cassette

until they engage.

Note: Be careful not to damage the contacts (2) of the cassette while installing.

 Up to three ASF cassettes can be installed at any time to enable processing of different

paper types and formats simultaneously.

 A mix between Cassette type A, Band C is possible

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5-4

3 2 1

The position of each cassette is dependent on the paper length to be processed. The cassette with the shortest paper needs to be mounted first because the distance between the pick-up rollers of the cassette and the push rollers inside the printer is the shortest at position '1'. For example, if envelopes are to be processed, so mount cassette type B into cassette position '1'.

Cassette Position Minimum Paper Length

1 (first mounted) 104 mm (4,08 “) 2 200 mm (7.87 “) 3 (last mounted) 290 mm (11.42 “)

Note: For detail descriptions see chapter 6 Technical Data

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5-5

5.1.4 Removing the ASF Cassette

Remove the ASF cassette (1) from the printer by draw backwards both release levers (2).

Note: To remove all ASF cassettes together release only the ASF cassette in position 1. If the ASF cassettes shall be removed individually, so start the removal procedure with the last mounted ASF cassette.

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5-6

5.1.5 lnsert Paper

The ASF cassette A can be loaded with up to 180 sheets of 80g/m² (21 lb/ream) paper. Cassette B can be loaded with up to 40 envelopes. Paper that is intended for use with an ASF cassette must be unpacked and acclimatized within the printer environment for at least 24 hours prior to loading. When loading paper for the first time or changing to another format, the ASF cassette needs to be adapted to the paper size used. This can be done with the ASF attached to the printer.

 Squeeze the ASF cassette’s levers (2) together, until the cassette automatically opens its

load position.

 If required pull up and release the locking levers (1) and adjust the paper guides (3) to

the width of the paper to be loaded.

 Align the left-hand edge of the paper with the center marker of the alignment scale (4)

Note: Aligning the edge of the paper with any of the other markers, left or right,

will move the margin right or left. Each marker represents 1/10 Inch. .

 Fix paper guides (3) in position by pushing the levers (1) down.  Manually fan the paper to separate the individual sheets to remove any static charge.  Insert the paper between the guides.

Note: For 80g/m² (21 lb/ream) paper the paper tension lever (5) should be positioned to 0.

 Pull the ASF-Cassette lever (2) to return it into the operating position.  Mount the manual sheet feeder.

 Select paper source BIN 1, 2, or 3 (see paragraph 1.13 Paper Source Selection).

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5-7

Note:

Change the pressure off the pick-up rolls by loosening levers (2) if paper in use is higher or less than 80 g/m². Move tension levers (5) towards - for lighter and + or ++ for heavier paper.

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5-8

2 1 7

5.2 Replacement of the ASF Pick-up Rollers

The ASF pick-up rollers (1) have an expected life time of approximately 200,000 pages.

5.2.1 To Remove the ASF Pick-up Rollers (3)

 Remove the ASF cassette  Remove the small cover plate (5) by squeezing it as shown.  Pull back the retainers (7) as shown and lift the shaft (4) (step 1).  Pull the shaft (4) out of the cassette (step 2) and slide the pick-up rollers (3) off the shaft (4).

Automatic Sheet Feeder Cassettes (ASF) (only for Multi-purpose

5-9

4 3 5

5.2.2 To Install the Pick-up Rollers

 Slide the new pick-up rollers (3) onto the shaft (4).  Insert the free end of the shaft (4) into the mounting (6), ensuring that each roller flange

(5) is positioned so that they join with the indicated slots.

 Carefully snap the shaft (4) into its mounting (7) and fit the small cover plate (2).

6-1

Fanfold Printer

Multi-purpose Printer

Print Head

Serial Impact Dot Matrix SIDM Technology

Paper Path

Flatbed technology

Print Head

24 needles, needle diameter 0.25 mm (0.01 inch), lifetime

Approximately 350,000 pages

Fonts Data, Roman, San Serif, Courier, Prestige, Script, OCR B, OCR

A, Orator-C, Orator, DATA LARGE; all fonts (except Data and

DATA LARGE) in Letter Quality (LQ) and Near Letter Quality

(NLQ).

Character Attributes

Bold, shadow, italic, underline, double underline, over line,

strike through, sub/superscript, condensed; double, triple,

quadruple up to eightfold height and width; DATA LARGE up

Character Pitch

Standard character pitches are: 10, 12, 15, 17.1, 18, 20 cpi

and proportional. In addition, commands are defined to

select non-standard character pitches. It is also possible to

print overlapped characters. Fonts will be compressed if

smaller pitches are selected.

Macros Up to four printer configurations selectable via

6. Technical Data

The following technical data refers to the Personality Module PM SER/PAR/USB.

Technical Data

6-2

Fanfold Printer

Multi-purpose Printer

Emulations

IBM® ProPrinter XL24 (AGM) EPSON® LQ 2550/1060 / ESC/P2

Print Speed (at 10 cpi)

Draft Quality Near Letter Quality Letter Quality

500 cps 250 cps 125 cps *)

600 cps 300 cps 150 cps *)

Throughput acc. to ECMA-132 Standard Letter (Dr. Grauert)

Draft Quality Near Letter Quality Letter Quality

470 pages/h 340 pages/h 210 pages/h

507 pages/h 398 pages/h 251 pages/h

Single Sheet

Draft Quality Near Letter Quality Letter Quality

490 pages/h 386 pages/h 428 pages/h

Work Load

20,000 pages per month

Character Sets

Code Pages EE: 437 GK, 851 GK, 928 GK, 855 CYRI,

852, 866, 869, Kamenicky, ISO Latin 2, Mazovia, 437 HUN, 852 SEE, 866 LAT, WIN LAT 2. Code Pages EE2: 771, 773, 774, 775, Baltic RIM 1125 Ukraine (866 U), 1251 Win Cyrillic.

IBM Character Set 1 / 2 incl. 14 national versions. IBM Code Page 437, 850, 857, 858, 860, 863, 865. EPSON Extended Graphic Character Set incl. 15 national versions. ISO 8859 -1, -15, -5, and -9

) depending on the selected font

Technical Data

6-3

Fanfold Printer

Multi-purpose Printer

Bar Codes

Code 39, 2 of 5 industrial, 2 of 5 interleaved, Coda bar (Monarch), EAN 8, EAN 13, Code 93, MSI Mod 10/10, UPC-E, UPC-A, Code 128 (incl. EAN 128), Post net, and KIX Code, all in horizontal and vertical print out (see also Appendix F Bar Code

Quick Reference).

Graphics

Uni-/bidirectional printing (selectable) Max. Resolution (V x H). 180 x 360 dpi: Single pass 360 x 360 dpi: Double pass.

Graphics Quality

Standard WIN.LQ 180 Dot/Inch Win.NLQ 90 Dot/Inch Win.Draft 60 Dot/Inch

Print Format

136 Characters at 10 Characters/Inch

Print-GAP-Control

The Automatic Gap Control (AGC) adjusts the distance between print head and platen according to paper thickness and programmable Platen Gap Control (PCC).

Ribbon

Black fabric ribbon for 16 million characters.

Copies 1 original + 5 copies

(max. total form thickness 0.5 mm [0.02 inch] ).

Interface

Parallel IEEE 1284 / Centronics® compatible Serial RS-232C / V.24, USB 2.0

Buffer Up to 48 Kbyte in selectable sizes.

Diagnostics

Self test, 'Hex dump', device status and remote diagnostics via interface.

Technical Data

6-4

Fanfold Printer

Multi-purpose Printer

Control Panel

16 character LCD for menu controlled setup, status- and error

messages; language: English, German, or French.

Dimensions



Width



Depth



Height

635 mm; 25.4 inch 390 mm; 15.6 inch

273 mm; 10,9 inch

635 mm; 25.4 inch 390 mm; 15,6 inch (415 mm with

all three ASF-cassettes) 273 mm; 10,9 inch without stacker

400 mm; 16 inch with all three ASFcassettes

Weight

20,7 kg; 45,5 lb.

23 kg; 50 lb. (without ASF)

Rated Voltage

100 - 120 / 200 - 240 V~ at rated f = 50 - 60 Hz

Power Consumption



Operating



stand by

200 W < 15 W

Environmental Temperature



Operating



storage

+10°C bis +35°C

- 40°C bis +70°C

Relative Humidity

 operating



storage

20% up to 80%

5% up to 85%

20% up to 80% 30% up to 70% (with ASF cassettes) 5% up to 85%

Noise Level

# 53 dB(A) (operating)

acc. to ISO 7779

# 52 dB(A) (operating) acc.

to ISO

7779

MTBF 10,000 h at 25% duty cycle

Agency Approvals

Acc. to EN 60950-1 and UL 60590-1 for CE Information Technology Equipment.

EMC Approvals

Acc. to regulation of EN 55022 Part 15 and EN 55024, FCC class B

Technical Data

6-5

Fanfold Printer

Multi-purpose Printer

Printer Stand (Option)



width



depth



height Weight appr.

611 mm, 23.8 inch 540 mm; 21.4 inch 750 mm; 29,3 inch

10 kg; 22 lb.

630 mm; 25 inch

540 mm; 21.4 inch

730 mm; 730 inch

16 kg; 35 lb.

Paper Handling



Flatbed technology.

 Integrated push tractor

with park position for continuous paper, with zero tear off.

 Manual front insertion as

option for single sheets (max A4).

 The paper paths are

selectable via operator panel ore software.

 Flatbed technology.  Integrated push tractor with park

position for continuous paper, with zero tear off.

 Three paper output positions.  Manual front insertion with face

down stacker (360 sheet capacity, 80g/m²) Paper width max 15".

 Automatic Paper(form set)  and envelope feeder with up to

three selectable cassettes for max. A4-Form-Format

 All paper paths are selectable via

operator panel or software.

Tractor Feed

Continuous forms (1 original plus 5 copies) suitable for tractor feed:

Paper width Paper length

minimum maximum

101,6 mm (4") 400 mm (16")

76,2 mm (3") 558,8 mm (22")

Form Feed

11 inch / second

Paper Run Control

for unattended printing mode

Technical Data

6-6

Fanfold Printer

Multi-purpose

Paper Run Control

for unattended printing mode

Paper Weight

 1 ply  multi (each page) 

total set

 total paper/form

thickness

Minimum Maximum

60 g/m2; 16 lb./ream 90 g/m2; 24 lb./ream 40 g/m2; 10 lb./ream 60 g/m2; 16 lb./ream 350 g/m2; 93 lb./ream

0,5 mm; 0.02 inch

Manual Insertion

(fibrous direction = cross to the paper path)



Output



Paper Width:



Paper Length:



Paper Weight

 Blatt  Form set 

Total P

aper /

Form Thickness

Option manual insertion (front side)

to the front side

Standard manual insertion (front side or from the ASF cassettes)

front side or output stacker to the top

105 mm; 4,13" up to 305 mm; 12"

100 mm; 3,94" up to 420 mm; 16,54" 60 g/m2; 16 lb./ream up to 160 g/m2; 42 lb./ream 60 g/m2; 16 lb./ream up to 350 g/m2 93 lb./ream 60 g/m2; 16 lb./ream up to 350 g/m2 93 lb./ream 0,5 mm; 0.02" (top glued, original + 5 copies maximum) (minimum 60 g/m² per

sheet)

Output Stacker (top)

Capacity 360 sheets 80g/m²; 21 lb./ream; slackening face down.

Printer Drivers

For Windows XP, WIN7,WIN8, WIN 10, SERVER 12/14 and SAP R/3 Device Typ. Means all Win 64 and 32 Bit platforms.

Technical Data

6-7

Paper Length

minimum

maximum

Cassette 1

104 mm (4.09")

315 mm (12.4")

(first mounted)

Cassette 2

200 mm (7.87")

315 mm (12.4")

Cassette 3

290 mm (11.42")

315 mm (12.4")

(last mounted)

Paper weight

Cut sheets

70g/m² (18 lb./ream)

100g/m² (26 lb./ream)

Form sets of

260g/m² (69 lb./ream)

action paper

 first and last page

70g/m² (18 lb./ream)

80g/m² (21 lb./ream)

 Total thickness of set

0.35 mm (0.014")

 Automatic Insertion (option for Multi-purpose Printer)

Suitable for automatic insertion of cut sheets and thin form sets (Cassette A) or for thick and inflexible sheets, not interrupted top-glued forms, and envelopes (Cassette B).

 Automatic Insertion with Cassette A

Minimum maximum

Paper width: 105 mm (4.13") 305 mm (12") Paper length: 105 mm (4.13") 315 mm (12.4")

The minimum paper length for all cassettes depends on the mounting position of the cassette as the feeding path of the paper is the longest in the last mounted cassette.

Note: The first and last page of the form set must have a weight between 70 and 80 g/m²; the

top- glued area must end 20 mm from the left and right margins.

Capacity 180 sheets of 80 g/m² (21 lb/ream) paper weight

Technical Data

6-8

Minimum

Maximum

Paper width:

105 mm (4.13")

305 mm (12")

Minimum

Maximum

Paper Length

Cassette 1 (first mounted)

105 mm (4.13")

315 mm (124")

Cassette 2

200 mm (7.87")

315 mm (12.4")

Cassette 3 (last mounted)

290 mm (11.42")

315 mm (12.4")

Paper weight

Minimum

Maximum

Envelopes unlined, adhesive flap covered

70g/m² (18 lb./ream)

90g/m² (24 lb./ream)

Paper weight

First Sheet

Last Sheet

Cut sheets

100g/m² (26 lb./ream)

150g/m² (40 lb./ream)

Appropriate direction of the fiber and flexibility for automatic feeding required.

Form sets of action paper

 weight of first/last page

300g/m² (80 lb./ream)

70g/m² (18 lb./ream)

80g/m² (21 lb./ream)

 Automatic Insertion with Cassette B (Option for Multi-purpose Printer)

The minimum paper length for cassette B depends on the mounting position of the cassette as the feeding path of the paper is the longest in the last mounted cassette.

Total thickness of set 0.5mm (0.02")

Note: The form sets for cassette B must not have a horizontal perforation or carbon paper; the

top glued area must not have any margins as required for cassette A.

Capacity: 40 envelopes of 70g/m² (18 lb./ream) paper weight

Microplex PP 404, PP 405 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Getting Started

HTTP Web Server (PSi Printer WebPanel)

2. Printer Operation

3. Maintenance

4. Troubleshooting and Diagnostics

4.1 Power-related Problems

4.2 Diagrams of Errors

5. ASF-Cassettes (only for Multi Purpose Printer)

6. Technical Data