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Q402
User Guide
www.micromaxinfo.com
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Contents
The Androi d Adva ntage .................................................................... 2
Read Me First ..................................................................................... 2
Panic Button ....................................................................................... 2
Understand Your P hone .................................................................... 3
Insert SI M and Me mory Car d ........................................................... 4
Charge the D evice ............................................................................. 6
Google Accou nt.................................................................................. 6
Play S tore ........................................................................................... 7
Notificati ons ....................................................................................... 7
Phone S ecurity .................................................................................. 9
Battery Saver Mode ........................................................................ 10
Setti ngs an d Networks .................................................................... 11
Pair With Bluetooth Devices .......................................................... 12
Airplane Mode .................................................................................. 13
Google Ma ps..................................................................................... 13
Safety Precautio ns .......................................................................... 14
Taking Care o f your device ............................................................. 15
Device Recommendations .............................................................. 16
Tempera ture a nd Humidity ............................................................ 16
Recycle your P hone ........................................................................ 16
Disclaimer ......................................................................................... 17
Copyrig ht .......................................................................................... 17
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The Android Advantage
Micromax Q402 comes with Android Marshmallow, which provides you a
host of advanced and desirable features to give you a whole new Android
experience.
Read Me First
Please read all safety precautions and this user guide carefully
before using your device to ensure safe and proper use.
The descriptions in this user guide are based on the default settings
of your device.
Available features and additional services may vary by device,
software, or service provider.
Applications and their functions may vary based on the country,
region, software or hardware specifications. Micromax is not liable for
performance issues caused by third-party applications.
Panic Button
Your device supports the Panic button functionality which lets you call
emergency services for immediate assistance in case of an emergency
situation.
Press the Power key 3 times in quick succession and your device initiates a
call to the emergency number 112, which will direct the call to concerned
departments for help.
You can invoke the Panic button even when the device is locked.
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Understand Your Phone
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Insert SIM and Memory Card
1. Switch off your phone and remove the rear cover and battery as shown:
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2. Insert SIM card(s) in the SIM slot(s), as shown:
3. Insert the memory card correctly, as shown:
4. Place back the battery and rear cover.
Please keep the SIM card out of the reach of children.
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Charge the Device
Before first use, we recommend you to fully charge the device.
Use only Micromax chargers and cables. Other chargers or
cables may damage your device. This will invalidate your
phone warranty.
Google Account
Your Google Account lets you take full advantage of applications and
services offered by Google Play Store. Configure your Google account on
this handset to get access to your Gmail, Google Play Store, Google Maps,
and much more.
Internet connection is required to set up Google account.
You can configure your Google account from Settings Accounts Add
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a c c o unt Go og l e.
If you do not have an existing Google account, you may
create one from the account configuring step.
Play Store
After you have configured your Google account, you can access Play Store
by tapping icon and choose to download from unlimited entertainment
sources, applications, games, movies, and books.
To view and manage the list of all inbuilt, downloaded, and runni ng
applications, go to S ettings Apps.
Notifications
Notifications inform you of new messages and events as and when they
appear on the device.
Op e n Notification panel C l os e Noti fi c a ti o n pa ne l
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C le ar all Noti fi c ati on s
Ope n Qui ck S e tti ng s
Quick Settings allow access to basic phone features such as Airplane
Mode, Wi-Fi, Display Brightness, and many more.
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Phone Security
You can unlock your phone using a variety of methods.
The default unlock method is
S w i pe. To unlock the screen, just
swipe up on the lock screen.
To set other unlocking methods, go to Settings Security Screen
lo c k.
P at t er n
Draw your pattern to unlock! You can set
your own pattern by connecting the dots to
prevent your phone from unauthorized
access.
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P IN
Enter your PIN to unlock your phone! You
can set a PIN as your screen password.
P asswor d
Enter your password to unlock! You can
set your desired password as your screen
password.
Battery Saver Mode
Your phone comes with a Battery Saver Mode that:
Saves power significantly by running only the essential apps while turning
off background data.
Restricts the background data for apps like Gmail, Twitter, Facebook, etc.
and limits the phone’s performance to extend the battery life.
Automatically switches off when the phone is connected to a charger.
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To enable Battery Saver mode:
1. Go to S e ttings Battery.
2. Tap icon and select Battery saver.
Settings and Networks
Your phone can connect to various networks and devices. You can also
transfer files to/from your PC through the data cable.
Con n ect to the I n ternet
Go to S ettin gs S IM cards and enable C ellular data on your preferred
SIM.
You might also need to configure the access point name for the data
connection to work.
You can configure the access point name from
S e ttings More Cellu lar networks A ccess Point Names and
select from the list.
Tethering & Portabil ity
You can use your device as a modem and connect your PC or laptop to the
Internet, when required.
Go to S e ttings More Tethering & p ortable hotspot
By default, the access point name gets configured once you
insert the SIM, Or, your network provider sends the access point
name settings via SMS. You may need to install these settings.
If the access point names are not listed by default, please
contact your network provider for the same.
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US B Tethering
1. Connect your phone with your PC/Laptop via USB cable.
2. Select the US B tethering option.
3. Select your phone network as the network connection in your
PC/laptop and get access to the Internet.
Wi- Fi Hotspot
1. Tap and enable Portable Wi-Fi hotspot option in your phone.
2. Enable Wi-Fi on the other Wi-Fi enabled PC/laptop/handset, choose
your phone as a Wi-Fi network to connect with it.
3. View and configure Wi-Fi hotspot settings from Wi-Fi hotsp ot
s ettings Set up Wi-Fi hotspo t.
Bl u e tooth Tethering
1. Pair your phone with a Bluetooth enabled PC/laptop via Bluetooth
pairing option.
2. Select the Bluetooth tethering option in your phone.
3. On the paired PC/laptop, select the Bluetooth device (your phone)
and choose to connect to the Internet.
Pair With Bluetooth Devices
Go to S e tti ngs Bl u e too th
1. If Bluetooth is off, turn it on. Your phone scans and displays the
Bluetooth devices in range.
2. Tap the ID of the other device in the list to pair with it.
3. You may be prompted to confirm passkey on one of the devices. The
passkey may display on one of the devices.
4. Tap Pair to confirm the passkey and pair the devices. On successful
pairing, your phone connects to the device.
Your mobile operator will charge you based on your data
usage.
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Airplane Mode
Airplane Mode allows you to disable all Mobile networks, Wi-Fi, and
Bluetooth connections. To activate the airplane mode, open Quick settings
and select A i r pl an e mo de .
Google Maps
Google Maps is a web-based service offered by Google Inc. which offers you
access to various map-based services. You can view various streets,
landmarks and can even plan your routes with the help of Google Maps.
Settings required for Google Maps access include:
1. Enable location access from Settings Location.
2. Tap to start using Google Maps.
If the device you want to pair with is not in the list, make sure
the Bluetooth on that device is turned on, then tap and
select Re fr e s h to search again.
Internet connection is required for using Google Maps.
When you use the map, you use your Internet connection to
transfer data to and from your phone.
Google Maps application may not be available in every
street, country or region.
Micromax does not guarantee the accuracy of any
directional services.
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Operating Temperature Specifications
Maximum device operating
temperature
45°C
Device operating temperature
range
-10 to 45°C
Safety Precautions
Switch off your device in any area with potential explosive atmosphere such as
refueling stations, fuel depots, chemical plants or places where blasting
operation is in progress. Sparks arising out of radio frequency may cause fire or
explosion. Remember to comply with legal requirements and local restrictions
when using the phone.
Your Phone’s radio waves may interfere with medical devices.
Preferably maintain a distance of 15.3 cm (6 inches) between a wireless device
and implanted medical devices such as pacemaker or cardioverter defibrillator.
Switch off your device when regulations require you to do so.
Always keep the phone and accessories out of reach of small children. Small
parts such as the SIM card can be dismantled and swallowed by small children.
Do not place the phone near electromagnetic data carriers such as credit/Debit
cards. Information stored on them could be lost.
Permanent damage to hearing may occur if you use earphones at high volume
for prolonged periods. Set your volume to a safe level.
The mains voltage (V) specified on the power supply unit must not be exceeded
to prevent damage to the charging device. The power supply must be plugged
into an easily accessible AC power socket when charging the device.
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Taking Care of your device
Your device is a product of superior design and craftsmanship and should be handled with
care in the following ways:
Keep the device dry. Precipitation, humidity, and all types of liquids can rust the
electronic circuits. If your device gets wet, wipe it with a dry cloth and take it to an
authorized service center.
Do not store the device in high or cold temperature. Extreme temperatures can
shorten the life of electronic devices and damage batteries.
Do not use or store the device in dusty, dirty areas. Its moving parts and electronic
components can get damaged.
Do not attempt to open the device other than as instructed in this guide.
Do not drop, knock, shake or bend the device. Rough handling can break internal
circuit boards and fine mechanics.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the
device. Only use a soft, clean, dry cloth to clean the surface of the device.
You may only open the phone to replace the SIM card(s). All other changes to
this device are strictly prohibited and will invalidate the warranty.
The phone may cause interference in the vicinity of TV sets, radios and PCs.
Do not use the phone while driving. Please put the phone safely in the phone
stand. Do not put it onto any spot from which it may fall down during collision or
emergency braking.
Flight is influenced by interference caused by the phone. It is not advised to
switch on a phone during flight.
Please repair the device at Micromax authorized service center only. Repairing
the device by yourself invalidates the warranty rules.
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Do not store or bring your device near magnetic fields for extended period of time.
Device Recommendations
We recommend you to charge the device at room temperature range.
Batteries have life cycles. After a full charge, if the power reserve of the device tends to
deplete inordinately faster than usual, the battery life is at an end.
Use only Micromax chargers and cables. Micromax will not be held responsible for
user’s safety when using incompatible accessories or supplies.
Temperature and Humidity
The device is designed for use within a temperature range of -20 ˚c ± 5 to 45˚c ± 5,
storage within the temperature range of -30 ˚c ± 5 to 65˚c ± 5. In case of violation of these
temperature conditions, the device can be damaged and battery life can be reduced.
The recommended humidity for maintaining the device is in the range 50 to 55%.
Do not expose your device to extreme temperatures or humidity.
Note: Micromax will not bear any responsibility for any incompliance with the above
mentioned guidelines or improper usage of the mobile phone.
Recycle your Phone
The WEEE logo (shown at the left) appears on the product (handset, and
charger) to indicate that this product must not be disposed of or dumped
with your other household wastes. You are liable to dispose of all your
electronic or electrical waste equipment by relocating over to the specified
collection point for recycling of such hazardous waste.
Collection and proper recovery of your electronic waste equipment at the time of disposal
will allow us to help preserve the environment. Recycling of the electronic waste equipment
will ensure safety of human health and environment. For more information on best practices
for disposal of electronic and electrical waste, please visit to our web site:
www.micromaxinfo.com/weee.php.
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Disclaimer
The colors, specifications, functions and graphics shown/mentioned in the user
manual may differ from the actual product. In such a case, the latter shall govern.
Images shown are for representation purpose only. Specifications are subject to
change without prior notice. Micromax keeps the right to modify the content in this
user guide without prior notice.
Upon first use of your device, your device will send information related to your
mobile, IMEI numbers, location details and other software details through SMS*
automatically. This information may be used as further specified in Micromax
privacy policy**.
Talk and standby times are affected by network preferences, type of SIM cards,
connected accessories and individual usage patterns. Services and some features
may be dependent on the network, service/content providers, SIM cards,
compatibility of the devices used and the content formats supported.
Other product logos and company names mentioned herein may be trademarks
or trade names of their respective owners.
Available storage memory may vary based on the phone software.
*Operator tariff shall be applicable for SMS.
**Micromax privacy policy is available at www.micromaxinfo.com.
Copyright
All rights reserved. Reproduction, transfer, distribution or storage of part or all of the
contents in this document in any form without the prior written permission of Micromax is
strictly prohibited.
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SAR Information
S AR C ompli anc e
Your device is designed not to exceed the limits of emission of radio waves
recommended by international guidelines.
SAR (Specific Absorption Rate) is the measurement of body-absorbed RF quantity
when the device is in use. SAR value is ascertained according to the highest RF level
generated during laboratory tests.
The SAR value of the device may depend on factors such as proximity to the network
tower, or use of accessories.
The SAR value of the device at the head and body are 1.12 W/kg and 1.50 W/kg
respectively averaged over 1 gm of human tissue.
S AR R e c omme nda ti on s
Use a wireless hands-free system (headphone, headset) with a low power Bluetooth
emitter.
Keep your calls short and use SMS whenever more convenient. This advice applies
especially to children, adolescents and pregnant women.
Prefer to use your handset when the signal quality is good.
People having active medical implants should preferably keep the handset at least
15 cm away from the implant.
Maintain a preferable distance of 15 mm from the device.
T h e F CC Ad vice
Many people mistakenly assume that using a cell phone with a lower reported SAR value
necessarily decreases a user’s exposure to RF emissions, or is somehow “safer” than using
a cell phone with a high SAR value. While SAR values are an important tool in judging the
maximum possible exposure to RF energy from a particular model of cell phone, a single
SAR value does not provide sufficient information about the amount of RF exposure under
typical usage conditions to reliably compare individual handset models.
W orl d H eal th O rg an iz at ion ( W HO ) Ad vic e
Organizations such as the World Health Organization and the US Food and Drug
Administration have stated that if people are concerned and want to reduce their exposure
they could use a hands-free device to keep the handset away from the head and body
during phone calls, or reduce the amount of time spent on the phone.
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For Product Support:
Helpline Number : 18605008286
Working Hours : Monday to Saturday (Except National
& Public Holidays)
10 AM to 6:30 PM
Email Support (India) : [email protected]
Email Support (International Market) : [email protected] om
Website : www.micromaxinfo.com
* Operator data charges may apply.
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Warranty Statement
Micromax congratulates and thanks you for showing confidence in Micromax products
and becoming our valued customer. To ensure a delightful product experience, Micromax
recommends reading the User Guide carefully and contacting our customer care. For
further information, please log onto our website www.micromaxinfo.com, Email us, or
contact our helpline numbers listed below.
C o untr y
H e lpline
E m ail
India
1860-500-8286
Russia
8800 250 9897
Sri Lanka
0117-271271
Bangladesh
880-1673556699
Nepal
977-9721604522
Working Hours : Monday to Saturday (Except National & Public Holidays)
10 AM to 6:30 PM
Website : www.micromaxinfo.com
Micromax Informatics Ltd. (hereinafter called “Micromax”) warrants the Product to be free
from defects in materials and workmanship, arising under normal use from the date of
original purchase when brand new.
This Warranty is subject to the following terms and conditions:
1. Micromax provides 1 year warranty on the transceiver and 6 months warranty
for the battery and accessories included in the sales pack, applicable from the
date of purchase.
2. The warranty is confined to the original purchaser of the product only and is not
transferable.
3. It is the responsibility of the customer to visit the Micromax authorized
service center for required services.
4. Warranty will be applicable only after inspection of the device and clearance
of condition by authorized service center personnel.
5. C ustomer should kindly take a backup of all the personal contents and
remove any confidential, proprietary, or personal information from the
device before handing over the handset for service.
6. The company shall not be liable for problems arising out of any 3rd party
software being used by the customer.
7. Repairs under warranty period shall be carried out by the company authorized
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personnel only. For further details, please visit our website:
www.micromaxinfo.com or the centralized helpline.
8. Warranty will not be applicable under the following circumstances:
a) Damage due to any liquid, Mechanical stress, impact, high voltage,
negligence, misuse, accident or natural disasters
b) Use of charger or battery not inc luded in the Gift Box of this device.
c) Warranty also does not cover cracks in device display or device outer
housing.
d) The handset IMEI number/serial no., the accessories date code, water
indic ator or the warranty seal has been removed, erased, defaced, altered
or is illegible.
e) The defect was caused by defective func tion of the servi ce provider
cellular network, unauthorized software or other system.
In the above cases, repairs will be done subject to availability of parts and on
a chargeable basis only.
9. The company’s obligation
under
this warranty shall be limited to repair or
providing replacement of part/s only. If the company is not able to repair the
handset covered under warranty then it can be replaced by same model of the
handset.
10. Wherever local service presence* is there, standard warranty terms as
spec ified will be honored.
11. Mic romax reserves the right to charge a service fee for repair/ service of any
nature that is not covered by this warranty.
12. All warranty information, products and specifications are subject to change
without prior notice.
V a lid for devices sold out side India:
13. Service will not be applicable without the warranty card and valid proof
of purchase/Invoice/Bill.
14. For limited warranty to be valid, all information on the limited warranty
card has to be complete including the stamp and C- sticker (on the proof
of purchase/Invoice/Bill) from the authorized distributor.
*Mic romax reserves the right to withdraw these services without any prior notic e.
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MICROMAX (hereinafter referred to as "the company") guarantees to the purchaser that
this product carries a warranty for the period mentioned above, commencing from the date
of purchase. The company will repair free of charge any part or parts of the product, if the
defect is due to the faulty material or workmanship.
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