Micromat Drive Scope Instruction Manual

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It is important that you register Drive Scope if you require technical support or wish to be notied of updates and upgrades. Online registration is the preferred way to register. It immediately places your information into our user base and saves you the inconve­nience of lling out, stamping, and mailing in the registration. If you purchased Drive Scope from micromat.com, you are automati­cally registered.
Drive Scope Registration
To register online go to: http://www.micromat.com
Micromat Inc. 5803 Skylane Blvd. Suite C Windsor, CA 95492
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©2017 Micromat Incorporated. All rights reserved.
This manual, as well as the software described in it, is furnished under license and may only be used or copied in accordance with the terms of such license. The information in this manual is furnished for informational use only, is subject to change without notice and should not be construed as a commit­ment by Micromat Inc. Micromat assumes no re­sponsibility or liability for any errors or inaccuracies that may appear in this book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Micromat Inc.
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Table of Contents
About Drive Scope ............................................................... 1
Getting Started...................................................................... 3
System Requirements ................................................................3
Installation ..................................................................................... 3
Using Drive Scope ................................................................ 4
The Drive Scope Interface ........................................................ 4
Information ..............................................................................................5
Attributes ..................................................................................................6
Capabilities...............................................................................................8
Self-Test .....................................................................................................9
SMART Logs .......................................................................................... 11
Menus and Preferences ...........................................................12
SMART Attribute Glossary ............................................... 14
Frequently Asked Questions ..........................................39
Contacting Technical Support ....................................... 42
About Micromat Inc...........................................................43
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About Drive Scope
Drive Scope is an advanced SMART utility for the Apple Macintosh. SMART (or S.M.A.R.T.) is an acro­nym which stands for Self Monitoring Analysis and Reporting Technology.
This technology was developed through the eorts of the SMART Working Group (SWG), a consortium of major hard disk manufacturers, to increase the reliability of hard drives. SMART routines are now incorporated into most new hard disk and solid state drives. Although the SMART specication was developed by the SWG, each drive manufacturer uses their own proprietary routines in their drives. The routines monitor important drive parameters as a drive operates and stores the results in the drive’s SMART registry. An examination and analysis of these parameters can aid in the prediction of drive failure. This could provide the warning you need
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to back up your data and repair or replace a drive before it fails. It is estimated that SMART monitoring can predict 70% of drive hardware failures before they occur.
SMART technology monitors a drive as it is used and looks for unusual behavior. In rotational drives, the routines keep track of disk performance, bad sectors, calibration, CRC (data) errors, disk spin-up time, distance between the head and the disk, tem­perature, features of the media, heads, motor and servomechanism. For example, motor or bearing failure can be predicted by an increase in the drive spin-up time and the number of retries required to spin-up the drive. Excessive use of error correc­tion routines could indicate a broken drive head or contamination on the head. Spotting these types of errors early may prevent future catastrophe.
SMART Technology continues to be utilized for Solid State Drives (SSDs). Because SMART originated on rotational drives, some attributes (such as spin­up count) are unused or set to static values, while others have been added to keep track of potential failures specic to solid state technology, such as wear leveling.
The SMART specication also includes drive self-test routines that can be executed to verify that a drive is able to accurately read and write data. Drive Scope includes functionality to execute a self-test on a drive as well as check on the results stored its SMART registry. Problems found in either of these areas can indicate possible impending drive failure. This advance notice can provide enough time to back up your data before it becomes inaccessible.
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Getting Started
System Requirements
• AMacintoshcapableofrunningOSX10.8.5orlater
• 2GBRAMorhigherrecommended
(Specications subject to change without notice.)
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Installation
Drive Scope is a self-contained application which does not require a traditional installer application. To install, simply drag the application icon to the Applications folder. Running the Drive Scope ap­plication will install a couple of extra les:
~/Library/Application Support/Drive Scope
~/Library/Preferences/com.micromat.Drive­Scope.plist
An uninstall application is included to remove the extra les created by running Drive Scope. To unin­stall, simply double-click the uninstall application icon.
Using Drive Scope
The Drive Scope Interface
Drive Scope runs from an installation on your hard drive. To launch the program, double-click the Drive Scope icon. After the program has launched, you will see the main Drive Scope window.
Drive Scope
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The window contains a table listing available SMART enabled drives, and a series of tabs which separate the functions available for each SMART enabled drive.
Information
The information tab provides an overview of a drive’s hardware information, capacity, and current overall SMART status. Each data point is gathered directly from the drive and displayed beside a graphic of the drive and the manufacturer logo. If the drive does not provide a particular piece of information a “-” is displayed. The data points pro­vided include:
Type: Type of drive, such as SSD (solid state) or HDD (rotational) - may include form factor and/or rotational speed
Capacity: Total formatted drive size
Partition Map: Partition map scheme in use on the
drive
Sector Sizes: Bytes used per sector by data - lists logical and physical values
Device Model: Drive model number
Model Family: Designation of the group of drives
the model belongs to (if available)
LU WWN Device Id: Logical Unit Worldwide Device identier (if available)
Serial Number: The serial number of the drive
Firmware Version: Current rmware version in-
stalled on the drive
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Connection Bus: Bus used to connect the drive, i.e. Internal SATA
ATA Version: ATA version information provided by the drive
SATA Version: SATA version information provided by the drive
Power On Hours: Time that the drive has been powered on
Temperature: Current drive temperature
ATA Error Count: The count of all the errors the
drive has encountered for the lifetime of the drive
CRC Error Count: The count of uncorrectable errors encountered when transfering data across the in­terface, i.e. the drive cables and connectors. Derived from SMART attribute 199 - see Glossary.
Health: Overall health of the device, as determined by SMART attributes. Possible values are Passed, Warning, and Failed. The warning state means that a SMART attribute classied as ‘critical’ is in a pre-fail state, and that the drive as a whole may soon enter a Failed state.
Attributes
The Attributes tab lists the attributes reported by the drive, along with the values reported for that attribute. Note that the attribute data is presented
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exactly as it is gathered from the drive, not inter­preted by the software.
NOTE: The rst 13 attribute ID numbers are stan­dardized, and are consistent across the majority of drives (though not all of the rst 13 attributes are always implemented). Attributes with ID numbers higher than thirteen may be implemented dier­ently amongst various manufacturers.
The table column descriptions are below; descrip-
tions for the attributes themselves can be found in the glossary.
ID #: Identication number for the attribute
Attribute Name: Descriptive name of the SMART
attribute
Value: Normalized value, used to compare with failure threshold (see below)
Worst: Lowest (or worst) value recorded for the attribute
Threshold: Point below which the value will trigger a SMART failure (on certain attributes)
Type: Attribute type is either Old Age or Pre-fail. Old Age attributes report when the drive has exceeded its designed life span, but may continue to operate, whereas Pre-fail attributes tend to be unrelated to drive age. When a pre-fail attribute reports failure, this typically means that total drive failure is im-
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minent.
Updated: An Always value means that this at­tribute is checked continuously. An Oine value means that drive monitors this attribute when in an ‘oine’ mode, when reads or writes are not occur­ring.
When Failed: A Never value indicates that this at­tribute has never reported failure. Failing Now indi- cates that a failure is currently being reported. In the past indicates that the attribute had fallen below the threshold value in the past, but is now reporting an above-threshold value. In the past is most often used for temperature related attributes.
Raw Value: The actual value stored on the drive for a given attribute. Depending on the attribute, the value may or may not be human-readable.
Min: If the attribute stores minimum and maximum values, the minimum is stored here.
Max: If the attribute stores minimum and maxi­mum values, the maximum is stored here.
NOTE: Drive manufacturers may be inconsistent in their implementation of SMART attributes. The glos­sary contains the available details of each SMART attribute, but the actual implementation on a given drive may vary from the available documentation.
Capabilities
The Capabilities tab lists the capabilities of the se­lected drive. Available capabilities will have a check mark icon next to them, while those capabilities without a check mark are unavailable for that drive.
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Oine Data Collection Status: SMART attribute data may be collected when the disk is idle or while the disk is in use. If the SMART data has ever been collected while the disk is idle, the Oine Data Dol­lection Status will be listed as Completed. If SMART data has only been collected while the drive is ac­tive, the status will be Never Started.
Oine Data Collection Duration (sec): If SMART data has been gathered while the disk is idle, this is
the time taken for disk to collect data.
SMART Overall Health Self-Assessment: Reports passed or failed. The Overall Health Self-Assess­ment is the overall SMART result reported by many utilities, such as Apple’s Disk Utility.
SMART enabled drives save the 21 most recent test results, and the Self Test tab lists those results in a table. The table elds are as follows:
Number: The order of the test in the list. The most recent are listed rst.
Self Test
The Self Test tab lists the drive’s stored test results and provides an interface for running the drive’s internal test routines manually.
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Test Description: The name of the test that was run. Typically will be either Short oine or Extended oine.
Status: A description of the result of the test. The re­sult includes the percentage success, and whether the test was aborted.
Lifetime (Hours): Records the number of hours of operation that have progressed when the test is run. The result can be inconsistent for solid state drives.
LBA of First Error: Lists the Logical Block Address (LBA) of the rst error encountered during testing. If no errors are found, the eld is left blank.
Self Test Select
The Self-Test tab also includes controls to manually initiate the SMART testing built into the drive. The drop down menu allows choosing between the Short and Extended oine tests. Clicking Start will begin the chosen test. During testing, the Cancel button will be available to stop the test, and the current progress will be shown. At the conclusion of the test, the result will be added to the test results table described above.
Short Oine:
This self-test usually takes about two minutes to complete. Its purpose is to conrm the read per­formance of the drive and to quickly identify any possible drive issues. For rotational drives, it con­rms the electrical and mechanical performance. Electrical checks may include tests of the read/write circuitry, a test of the read/write heads, and a check of buer RAM. Mechanical checks include seeking
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and servo on data tracks as well as scanning small parts of the drive’s surface (area is vendor-specic and there is a time limit on the test). Lastly, it checks the list of pending blocks (or sectors) that may have read errors.
Extended oine:
Sometimes referred to as the Long oine self-test, this self-test is a much more comprehensive and thorough version of the Short self-test. Unlike the Short self-test which only takes about two minutes to complete, the Extended oine test usually will take several hours, depending on the read/write speed of the drive and its size. The Extended oine self-test can also conrm the result of the Short self­test since the time constraint may not adequately supply sucient testing time to identify a potential
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