Micromat Drive - 10 User Guide

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User Guide and
Reference Manual
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©2001 Micromat Computer Systems Inc.
This manual, as well as the software described in it, is furnished under license and may only be used or copied in accordance with the terms of such license. The information in this manual is furnished for informational use only, is subject to change without notice and should not be con­strued as a commitment by Micromat Inc. Micromat Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this book.
Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise, without the prior written permission of Micromat Inc.
Trademarks
Drive10 is a trademark of Micromat Inc. Apple and Macintosh are trademarks of Apple Computer Inc. Any other trademarks are of their respective owners.
Printed in the USA.
Part number: MM01297
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Installation and System Requirements . . . . . . . . . . . . . . . . . . . . . . . .1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installing Drive 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
What’s Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
About Micromat Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Using Drive 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Launching Drive 10 (including entering serial number) . . . . . . . .6
Sample Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Reference/Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Drive 10 Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Controls & Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Test Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Drive Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Select Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Start Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Skip Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Progress Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Unit Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Supply Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Self-Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Rezero Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Format Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Spare Sectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Reference/Tests continued
Surface Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Random Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Random Write . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Seek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Linear Read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Linear Write . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Read Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Write Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Volume Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Volume Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Extents File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Catalog File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Attributes File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Startup File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Allocation File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Save As . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Drive 10 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Services Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Commonly Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Short Cuts and Hidden Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Table of Contents
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Installation and
System Requirements
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Introduction
Thank you for purchasing Drive 10! We have worked hard to make Drive 10 the most powerful and easy-to-use drive utility available for Macintosh computers running under Mac OS X. Drive 10 allows you to test your HFS or HFS+ drives like a pro­fessional. If Drive 10 finds a problem, it will tell you exactly what is wrong and offer suggestions on how to proceed. It will also give you the option of repairing the problem if this is possible.
Registration
Please take a moment to register. Your serial number is your proof of ownership of Drive 10. Keep it in a safe place since you may need it when you make future updates or upgrades. If you lose your serial number we may be able to find it for you if you are registered. In addition, registration is required to receive free technical support for Drive 10. You pay only the toll charge. This is subject to change without notification.
The easiest way to register is online. Simply go to Micromat’s web site at www.micromat.com and click Register. Fill out and submit the online form and you are done. There is no need to mail in the registration card. If you do not have Internet access then you may fill out the registration card and mail it directly to Micromat.
System Requirements
•A Macintosh running Mac OS X (Mac OS X 10.1 or higher recommended).
•CD-ROM or DVD Drive.
Note that these requirements may change with future updates.
Installing Drive 10
To install:
•Insert the Drive 10 CD.
• Drag the icon for the Drive 10 package from the CD to your hard drive.
What’s Installed
When you install Drive 10 you install the Drive 10 package. The package contains all the program components in one convenient location.
Drive 10
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Contacting Technical Support
Micromat provides technical support to its customers by tele­phone or email (techsupport@micromat.com). For a current listing of telephone numbers and other contact information, please refer to the back cover of this manual or visit our website at www.micromat.com. Technical support is available Monday through Friday (excluding public holidays), from 9:00 AM to 5:00 p.m., Pacific Time.
If you wish to contact technical support by telephone you will need to have your Drive 10 serial number and version number ready. Our automated phone attendant will require you to enter this information before connecting you to a technician. Please be near your computer when you phone, since our technicians will need to ask you questions about your system, and will attempt to guide you through solving any problems.
Please have the following information ready for the support tech­nician, and be sure to include it in any email you send to Micromat.
•A brief description of your problem.
•Version number of your Drive 10 software.
•Type of Macintosh and configuration. (Example: Apple Macintosh G4/466, 256M RAM, 30G internal hard drive.)
About Micromat Inc.
Micromat Computer Systems Inc. has been developing Macintosh diagnostic utilities since 1989. As the first company to offer diagnostic products for Macintosh, Micromat has pioneered many new technologies for helping Macintosh users bring their computers back to life and to keep them running their absolute best.
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Using Drive 10
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Launching Drive 10
After successfully installing Drive 10, locate the program on the hard drive and launch Drive 10 by double-clicking its icon.
Drive 10 will prompt you to log in using an administrator account. You will need to enter an administrator password. This is usually the password you chose when you first installed Mac OS X. You must have administrator privileges since Drive 10 is doing checks and/or repairs on a system-wide level.
The first time you launch Drive 10 after installation, you will be presented with a dialog box containing fields for your name, com­pany name, and product serial number. Your serial number is list­ed on the registration card included with Drive 10 and also on the backside of the front cover of your Drive 10 manual. Enter the appropriate information into the corresponding fields.
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Sample Session
After launching Drive 10 you will see Drive 10’s main window. From here you can run a full suite of Drive 10 tests. Together, these tests will perform a thorough analysis of your computer’s drives. To run the tests, press the Start button. As the tests are running you can monitor their progress on the screen. The current test is highlighted under Drive 10’s magnifier. When all tests are completed you will be presented with a Report detailing the tests performed, any problems found, and giving you the option to attempt repairs if necessary. As an added precaution, you might consider backing up any important data to a second drive before proceeding with repairs. If repairs cannot be made, Drive 10 will offer advice on how to proceed.
This is all that is required to perform a comprehensive check of the drives attached to your computer.
Reports
As tests are run in Drive 10 a report is generated. When tests are completed this report is displayed on the screen. It lists which tests passed and failed and offers advice on how to proceed. If problems were found that might be repairable, you will have the option to attempt repairs at this time. The Report may be saved as a text document and also printed for future reference.
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