Microhard Systems Inc. warrants that each product will be free of defects in material and workmanship for a
period of one (1) year for its products. The warranty commences on the date the product is shipped by Micro-
hard Systems Inc. Microhard Systems Inc.’s sole liability and responsibility under this warranty is to repair or
replace any product which is returned to it by the Buyer and which Microhard Systems Inc. determines does
not conform to the warranty. Product returned to Microhard Systems Inc. for warranty service will be shipped
to Microhard Systems Inc. at Buyer’s expense and will be returned to Buyer at Microhard Systems Inc.’s ex-
pense. In no event shall Microhard Systems Inc. be responsible under this warranty for any defect which is
caused by negligence, misuse or mistreatment of a product or for any unit which has been altered or modified
in any way. The warranty of replacement shall terminate with the warranty of the product.
Warranty Disclaims
Microhard Systems Inc. makes no warranties of any nature of kind, expressed or implied, with respect to the
hardware, software, and/or products and hereby disclaims any and all such warranties, including but not limited to warranty of non-infringement, implied warranties of merchantability for a particular purpose, any interruption or loss of the hardware, software, and/or product, any delay in providing the hardware, software, and/
or product or correcting any defect in the hardware, software, and/or product, or any other warranty. The Purchaser represents and warrants that Microhard Systems Inc. has not made any such warranties to the Purchaser or its agents MICROHARD SYSTEMS INC. EXPRESS WARRANTY TO BUYER CONSTITUTES MICROHARD
SYSTEMS INC. SOLE LIABILITY AND THE BUYER’S SOLE REMEDIES. EXCEPT AS THUS PROVIDED, MICROHARD
SYSTEMS INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PROMISE.
MICROHARD SYSTEMS INC. PRODUCTS ARE NOT DESIGNED OR INTENDED TO BE USED IN
ANY LIFE SUPPORT RELATED DEVICE OR SYSTEM RELATED FUNCTIONS NOR AS PART OF
ANY OTHER CRITICAL SYSTEM AND ARE GRANTED NO FUNCTIONAL WARRANTY.
Indemnification
The Purchaser shall indemnify Microhard Systems Inc. and its respective directors, officers, employees, successors and assigns including any subsidiaries, related corporations, or affiliates, shall be released and discharged from any and all manner of action, causes of action, liability, losses, damages, suits, dues, sums of
money, expenses (including legal fees), general damages, special damages, including without limitation,
claims for personal injuries, death or property damage related to the products sold hereunder, costs and demands of every and any kind and nature whatsoever at law.
IN NO EVENT WILL MICROHARD SYSTEMS INC. BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL,
INCIDENTAL, BUSINESS INTERRUPTION, CATASTROPHIC, PUNITIVE OR OTHER DAMAGES WHICH MAY BE
CLAIMED TO ARISE IN CONNECTION WITH THE HARDWARE, REGARDLESS OF THE LEGAL THEORY BEHIND
SUCH CLAIMS, WHETHER IN TORT, CONTRACT OR UNDER ANY APPLICABLE STATUTORY OR REGULATORY
LAWS, RULES, REGULATIONS, EXECUTIVE OR ADMINISTRATIVE ORDERS OR DECLARATIONS OR OTHERWISE,
EVEN IF MICROHARD SYSTEMS INC. HAS BEEN ADVISED OR OTHERWISE HAS KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES AND TAKES NO ACTION TO PREVENT OR MINIMIZE SUCH DAMAGES. IN THE EVENT
THAT REGARDLESS OF THE WARRANTY DISCLAIMERS AND HOLD HARMLESS PROVISIONS INCLUDED ABOVE
MICROHARD SYSTEMS INC. IS SOMEHOW HELD LIABLE OR RESPONSIBLE FOR ANY DAMAGE OR INJURY, MICROHARD SYSTEMS INC.'S LIABILITY FOR ANYDAMAGES SHALL NOT EXCEED THE PROFIT REALIZED BY MICROHARD SYSTEMS INC. ON THE SALE OR PROVISION OF THE HARDWARE TO THE CUSTOMER.
Proprietary Rights
The Buyer hereby acknowledges that Microhard Systems Inc. has a proprietary interest and intellectual property rights in the Hardware, Software and/or Products. The Purchaser shall not (i) remove any copyright, trade
secret, trademark or other evidence of Microhard Systems Inc.’s ownership or proprietary interest or confiden-
tiality other proprietary notices contained on, or in, the Hardware, Software or Products, (ii) reproduce or modify any Hardware, Software or Products or make any copies thereof, (iii) reverse assemble, reverse engineer or
decompile any Software or copy thereof in whole or in part, (iv) sell, transfer or otherwise make available to
others the Hardware, Software, or Products or documentation thereof or any copy thereof, except in accor-
It is assumed that users of the products described herein have either system integration or
design experience, as well as an understanding of the fundamentals of radio communications.
Throughout this manual you will encounter not only illustrations (that further elaborate on the
accompanying text), but also several symbols which you should be attentive to:
Caution or Warning
Usually advises against some action which could result in undesired or
detrimental consequences.
Point to Remember
Highlights a key feature, point, or step which is noteworthy. Keeping
these in mind will simplify or enhance device usage.
Tip
An idea or suggestion to improve efficiency or enhance usefulness.
Information
Information regarding a particular technology or concept.
To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation distance of 23cm or more should be
maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at
closer than this distance is not recommended. The antenna being used for this transmitter must not be co-located in
conjunction with any other antenna or transmitter.
WARNING
WARNING
Pour satisfaire aux exigences de la FCC d'exposition RF pour les appareils mobiles de transmission, une distance de
séparation de 23cm ou plus doit être maintenue entre l'antenne de cet appareil et les personnes au cours de
fonctionnement du dispositif. Pour assurer le respect, les opérations de plus près que cette distance n'est pas
recommandée. L'antenne utilisée pour ce transmetteur ne doit pas être co-localisés en conjonction avec toute autre antenne
ou transmetteur.
MAXIMUM EIRP
FCC Regulations allow up to 36dBm Effective Isotropic Radiated Power (EIRP). Therefore, the sum of the transmitted
power (in dBm), the cabling loss and the antenna gain cannot exceed 36dBm.
Réglementation de la FCC permettra à 36dBm Puissance isotrope rayonnée équivalente (EIRP). Par conséquent, la somme
de la puissance transmise (en dBm), la perte de câblage et le gain d'antenne ne peut pas dépasser 36dBm.
EQUIPMENT LABELING / ÉTIQUETAGE DE L'ÉQUIPEMENT
This device has been modularly approved. The manufacturer, product name, and FCC and Industry Canada identifiers of
this product must appear on the outside label of the end-user equipment.
WARNING
Ce dispositif a été approuvé de façon modulaire. Le fabricant, le nom du produit, et la FCC et de l'Industrie du Canada
identifiants de ce produit doit figurer sur l'étiquette à l'extérieur de l'équipement de l'utilisateur final.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received including interference that may cause
undesired operation.
Please Note: These are only sample labels; different products contain different identifiers. The actual identifiers should be seen on
your devices if applicable. S'il vous plaît noter: Ce sont des exemples d'étiquettes seulement; différents produits contiennent des
identifiants différents. Les identifiants réels devrait être vu sur vos périphériques le cas échéant.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received including interference that may cause
undesired operation.
CSA Class 1 Division 2 is Available Only on Specifically Marked Units
If marked this for Class 1 Division 2 – then this product is available for use in Class 1, Division 2,
in the indicated Groups on the product.
In such a case the following must be met:
The transceiver is not acceptable as a stand-alone unit for use in hazardous locations. The
transceiver must be mounted within a separate enclosure, which is suitable for the intended
application. Mounting the units within an approved enclosure that is certified for hazardous
locations, or is installed within guidelines in accordance with CSA rules and local electrical and
fire code, will ensure a safe and compliant installation.
Do not connect or disconnect equipment unless power has been switched off or the area is
known tobe non-hazardous.
Installation, operation and maintenance of the transceiver should be in accordance with the
transceiver’s installation manual, and the National Electrical Code.
Tampering or replacement with non-factory components may adversely affect the safe use of
the transceiver in hazardous locations, and may void the approval.
The wall adapters supplied with your transceivers are NOT Class 1 Division 2 approved, and
therefore, power must be supplied to the units using the screw-type or locking type connectors
supplied from Microhard Systems Inc. and a Class 1 Division 2 power source within your panel.
If you are unsure as to the specific wiring and installation guidelines for Class 1 Division 2
codes, contact CSA International.
1.2 Updated Network (LAN/WAN), Added SMS, SMS over Serial, GPS over serial, I/O Rules, Accelerometer, GPS, Updated Firewall, Added MultiWAN, Event Reporting, Modbus, NMS Settings, Updated Screen shots, Updated reference numbers for drawings and images, misc formatting. Added
IP-Passthrough, Port Forwarding Examples. Based on firmware v1.1.6-r1114.
1.3 Updated to reflect changes made in firmware version v.1.1.6-r1130. Updated Network (LAN/
WAN), Added SMS Alerts, Wireless Virtual Interfaces, AP Isolation, Updated GPS Report, Added
GPSGate, Recorder and Load Record, Updated Gateway-Gateway VPN, Added AT Commands
(Serial & Telnet), Supported AT Commands. Misc formatting & various corrections. Updated
screenshots.
1.31 Added GPS Receiver specs PEH Mar 2013
1.32 Corrected LTE Frequency Band Specs PEH Apr 2013
1.33 Added PoE information PEH Apr 2013
1.34 Added IP67 Enclosure Dimensional Info PEH Apr 2013
1.4 Updated to reflect changes made up to firmware version v.1.1.6-r1172. Added Data Usage Alerts,
GPS TAIP, WebSocket, Updated Firewall, Updated Network, Updated WAN, Updated MultiWan,
Added Firewall Examples, Updated VPN etc.
1.5 Updated to firmware version v.1.1.6-r1184-14. PEH June 2015
PEH Dec 2012
PEH Mar 2013
PEH Apr 2014
1.6 Updated to firmware version v1.1.6-r1190-4. Added Router menu. Updated AT Commands, Updated AT commands, Removed Mesh, Updated System, Updated Network, Updated Carrier, Updated Wireless, Updated Tools, Updated Screenshots. Misc Corrections & Formatting.
The VIP4G is a high-performance 4G LTE Cellular Ethernet & Serial Gateway with 802.11 a/
b/g/n WiFi capability, 4 Gigabit Ethernet Ports, 4x Digital I/O, and a fully complimented
RS232/485/422 serial port.
The VIP4G utilizes the cellular infrastructure to provide network access to wired and wireless
devices anywhere cellular coverage is supported by a cellular carrier. The VIP4G supports up
to 100Mbps when connected to a LTE enabled carrier, or global fallback to 3G/Edge networks
for areas without 4G LTE.
Providing reliable wireless Ethernet bridge functionality as well gateway service for most
equipment types which employ an RS232, RS422, or RS485 interface, the VIP4G can be
used in a limitless number and types of applications such as:
High-speed backbone
IP video surveillance
Voice over IP (VoIP)
Ethernet wireless
extension
WiFi Hotspot
Legacy network/device
migration
SCADA (PLC’s, Modbus,
Hart)
Facilitating internetwork
wireless communications
1.1 Performance Features
Key performance features of the VIP4G include:
Fast 4G LTE Link to Wireless Carrier
Up to 100Mbps Downlink / 50 Mbps Uplink
Fast Data Rates to 802.11a/b/g/n WiFi Devices
Digital I/O - 4 Inputs, 4 Outputs
DMZ and Port Forwarding
4 - 10/100/1000 Ethernet Ports (WAN/LAN)
Integrated GPS (TCP Server/UDP Reporting)
User interface via local console, telnet, web browser
communicates with virtually all PLCs, RTUs, and serial devices through either
RS232, RS422, or RS485 interface
Local & remote wireless firmware upgradable
User configurable Firewall with IP/MAC ACL
IP/Sec secure VPN and GRE Tunneling
For detailed specifications, please see the specification sheets available on the Microhard website @ http:///www.microhardcorp.com for your specific model.
Electrical/General
Cellular:
Supported Bands:
Data Features:
4G LTE B4/B17 (1700/2100/700 MHz)
Global Fallback to:
HSPA+/UMTS 850/AWS/1900/2100 MHz
GPRS 850/900/1800/1900 MHz
4G LTE
Up to 100 Mbps downlink
Up to 50 Mbps uplink
SIM Card:1.8 / 3.0 V
WiFi: (Order Options) Frequency: 2.4 GHz / 5.8 GHz
Spread Method: OFDM/QPSK/16QAM/64QAM Data Rates: 802.11 b/g (up to 30dBm) or 802.11 a/b/g/n (up to 20 dBm) TX Power: Adjustable (See above)
Data Encryption: WEP, WPA(PSK), WPA2(PSK), WPA+WPA2 (PSK)
(Subject to Export Restrictions)
General:Input Voltage: 7 - 30 VDC Power over Ethernet: 802.3af Passive PoE on Ethernet Port Serial Baud Rate: 300bps to 921kbps Ethernet: 10/100/1000 BaseT, Auto - MDI/X, IEEE 802.3 Network Protocols: TCP, UDP, TCP/IP, TFTP, ARP, ICMP, DHCP, HTTP,
HTTPS*, SSH*, SNMP, FTP, DNS, Serial over IP
Operating Modes: Access Point, Client/Station, Repeater
This QUICK START guide will walk you through the setup and process required to access the
WebUI configuration window and to establish a basic wireless connection to your carrier.
Note that the units arrive from the factory with the Local Network setting configured as
‘Static’ (IP Address 192.168.168.1, Subnet Mask 255.255.255.0, and Gateway
192.168.168.1), in DHCP server mode. (This is for the LAN Ethernet Adapter on the back of
the VIP4G unit.
2.1 Installing the SIM Card
Before the VIP4G can be used on a cellular network a valid SIM Card for your Wireless
Carrier must be installed. Insert the SIM Card into the slot as shown below.
To reset to factory
defaults, press and hold
the CFG button for 8
seconds with the VIP4G
powered up. The LED’s
will flash quickly and the
IP4G will reboot with
factory defaults.
Use the MHS-supplied
power adapter or an
equivalent power source.
2.2 Getting Started with Cellular
Connect the Antenna’s to the applicable ANTENNA jack’s of the VIP4G.
WiFi Antenna’s
Connect the power connector to the power adapter and apply power to the unit, once the
blue CPU LED is on solid, proceed to the next step.
Once successfully logged in, the System Summary page will be displayed.
As seen above under Carrier Status, the SIM card is installed, but an APN has not been
specified. Setting the APN to auto (default) may provide quick network connectivity, but
may not work with some carriers, or with private APN’s. To set or change the APN, click
Auto APN: Introduced in
firmware version v1.1.6r1142, the VIP4G will attempt
to detect the carrier based on
the SIM card installed and
cycle through a list of
commonly used APN’s to
provide quick network
connectivity.
on the Carrier > Settings tab and enter the APN supplied by your carrier in the APN field.
Some carriers may also require a Username and Password.
Once the APN and any other required information is entered to connect to your carrier,
click on “Submit”. Return to the System > Summary tab.
On the Carrier > Status Tab, verify that a WAN IP Address has been assigned by your
carrier. It may take a few minutes, so try refreshing the page if the WAN IP Address
doesn’t show up right away. The Activity Status should also show “Connected”.
If you have set a static IP on your PC, you may need to add the DNS Servers shown in
the Carrier Status Menu to you PC to enable internet access.
Congratulations! Your VIP4G is successfully connected to your Cellular Carrier. The next
section gives a overview on enabling and setting up the WiFi Wireless features of the mo-
Ensure the default
passwords are changed.
Set up appropriate firewall
rules to block unwanted
incoming data.
dem giving 802.11 devices network access.
To access devices connected to VIP4G remotely, one or more of the following must be
configured: IP-Passthrough, Port Forwarding, DMZ. Another option would be to set up a
VPN.
Ensure that all default passwords are changed to limit access to the mo-
dem. The admin password can be changed at the System > Access Control menu.
For best practices and to limit data charges it is critical to properly set
up the firewall. (Especially important for Public Static IP addresses.)
This Quick Start section walks users through setting up a basic WiFi AP (Access Point). For
additional settings and configuration considerations, refer to the appropriate sections in the
manual. This walkthrough assumes all setting are in the factory default state.
2.3.1 Setting up WiFi
Use Section 2.2 Getting Started with Cellularto connect, power up and log in and con-
figure the Carrier in a VIP4G.
Click on the Wireless > Radio1 Tab to setup the WiFi portion of the VIP4G.
Cell Tower
4G LTE
802.11g/n
In Radio1 Phy Configuration, ensure
the mode is set for 802.11NG.
In the Radio1 Virtual Interface, en-
sure that the Mode is set for Access
Point.
Enter a name for the Wireless Network
under SSID. This example uses MyNetwork
(Recommended) Set a password for the
WiFi, this example uses MyPassword
The VIP4G is a fully-enclosed unit ready to be interfaced to external devices.
VIP4G Hardware Features Include:
Standard Connectors for:
1 WAN Ethernet Ports (RJ45)
3 LAN Ethernet Ports (RJ45)
Data Port (RS232/DB9)
4-Pin: MATE-N-LOK Type Connector for Power
6-Pin: MATE-N-LOK Type Connector for RS485 Data
10-Pin: MATE-N-LOK Type Connector for Digital I/O
Cellular Antenna (SMA Female Antenna Connection x2)
WiFi Antenna (RP-SMA Female Antenna Connection x2)
Built in GPS (SMA Female Antenna Connection)
Status/Diagnostic LED’s for CPU, POWER, RSSI, RF_ACT, GPS, CELL_ACT
CFG Button for resetting to factory settings and firmware recovery operations
Holding this button for 8 seconds while the VIP4G is powered up and running, will cause the unit to reset
and load factory default settings:
IP: 192.168.168.1 Subnet: 255.255.255.0
With these settings a web browser can be used to configure the unit.
Holding this button depressed while powering-up the VIP4G will boot the unit into FLASH FILE SYSTEM
RECOVERY mode. The default IP address for system recovery (only - not for normal access to the unit) is
static: 192.168.1.39.
Drawing 3-5:VIP4G Rear View
ANTENNA Connectors
The VIP4G uses female SMA antenna connectors for the Cellular and female RP-SMA connectors for the
WiFi antennas. Two antenna connections are provided for Wi-Fi, ANT1, and ANT2. Two connectors are
also provided for Cellular, MAIN and DIV.
Digital I/0 LED’s
The I-1, I-2, I-3, and I-4 LED’s indicate the status of the input pins on the digital I/O interface. The O-1, O-2,
O-3 and O-4 LED’s indicate the current state of the corresponding output relays.
Serial Port
The Serial port can be used for console type configuration (If disabled), or as a data communications port
for RS232 Devices.
Default Console Port Settings:
Bits per Second: 115,200
Data Bits: 8
Parity: None
Stop bits: 1
Flow control: None
DCD 1 Data Carrier Detect O
RXD 2 Receive Data O
TXD 3 Transmit Data I
DTR 4 Data Terminal Ready I
SG 5 Signal Ground
DSR 6 Data Set Ready O
RTS 7 Request To Send I
See Appendix A for a full description of the COM1 RS-
232 interface functions.
Out
CTS 8 Clear To Send O
Table 3-3:COM2 DB9 Pin Assignment
SIM Card
This slot is used to install a SIM card provided by the cellular carrier to enable communication to their
cellular network. Ensure the SIM card is installed properly by paying attention to the diagram printed above
the SIM card slot.
For security, do not allow the
web browser to remember the
User Name or Password.
It is advisable to change the
login Password. Do not
FORGET the new password
as it cannot be recovered.
4.0.1 Logon Window
Upon successfully accessing the VIP4G using a Web Browser, the Logon window will appear.
Image 4-0-2: Logon Window
The factory default User Name is: admin
The default password is: admin
Note that the password is case sensitive. It may be changed (discussed further along in this section), but
once changed, if forgotten, may not be recovered.
When entered, the password appears as ’dots’ as shown in the image below. This display format prohibits
others from viewing the password.
The ‘Remember my password’ checkbox may be selected for purposes of convenience, however it is
recommended to ensure it is deselected - particularly once the unit is deployed in the field - for one
primary reason: security.
The main category tabs located at the top of the navigation bar separate the configuration of the VIP4G
into different groups based on function. The System Tab contains the following sub menu’s:
Summary - Status summary of entire radio including network settings,
version information, and radio connection status.
Settings - Host Name, Default System Mode (Bridge or Router),
System Time/Date, HTTP Port for the WebUI,
Access Control - Change passwords, create new users
Services - Enable/Disable RSSI LED’s, SSH and Telnet services
Maintenance - Version information, firmware Upgrades, reset to defaults,
configuration backup and restore.
Reboot - Remotely reboot the system.
Logout - Logout of the current browser session.
4.1.1 System > Summary
The System Summary screen is displayed immediately after initial login, showing a summary and status of
all the functions of the VIP4G in a single display. This information includes System Status, Carrier Status,
LAN & WAN network information, version info and WiFi radio status as seen below.
Options available in the System Settings menu allow for the configuration of the Host Name.
The Host Name must not be
confused with the Network Name (SSID) (Wireless
Configuration menu). The
Network Name MUST be
exactly the same on each
wireless device within a VIP4G
network.
The Host Name is a convenient identifier for a specific VIP4G unit.
This feature is most used when accessing units remotely: a convenient
cross-reference for the unit’s WAN IP address. This name appears
when logged into a telnet session, or when the unit is reporting into
Microhard NMS System.
The console timeout is used to automatically logout a User, after the
specified time period of inactivity, on the console port. This affects
bother the serial console port or a TCP/IP telnet session.
The modem can be configured to report system level events to a third
party Syslog server, as shown below. Syslog data can then be filtered
and depending on the features of the Syslog server application, alerts
can be generated accordingly.
The screenshot below shows a sample from a simple Syslog Server
application.
Values
0.0.0.0
Enter the UDP port number on the Syslog Server where the actual
service is running. Consult with the documentation of your chosen
Syslog Server for the correct port number. The most common port is
514, which has been set as the default.