Page 1
Case Study
Arrow Energy powers up
IT for the future
Success with HPE 3PAR storage leads to a
Objective
Migrate and update data centre to
handle future growth requirements
Approach
Reviewed solutions from multiple
suppliers, including a comprehensive
business capability statement
IT Matters
• Improved responsiveness
of applications
• Delivered flexibility for catering
for future application and
storage requirements
• Reduced IT management overheads
through utilisation of HPE services
Business Matters
• Enabled organisation to confidently
support current business requirements
and future expansion
• Allowed Arrow Energy to get back
to focusing on its business, not on
managing its IT infrastructure
• Delivered infrastructure upgrade with
minimal disruption to the business
complete HPE data centre transformation
Faced with the need to
migrate and update its data
centre, Arrow Energy chose
HPE 3PAR StoreServ storage
to deliver the capacity
and flexibility it needed.
Success with 3PAR led
Arrow Energy to also select
Hewlett Packard Enterprise
technology for its server and
end-user needs, all delivered
by HPE through a turnkey
implementation service with
24 hour ongoing monitoring
and management using
HPE Critical Watch Center.
Challenge
Preparing for rapid growth
Arrow Energy is one of Australia’s leading
integrated energy companies. Wholly owned
by two of the world’s largest oil and gas
companies, Shell and PetroChina, its core
business is focused on the exploration,
extraction and use of coal seam gas, which is
a naturally occurring process that produces
a comparatively clean burning gas which is
commonly used to fuel electricity generation.
Rapid growth, including a proposed liquefied
natural gas facility in Queensland with
its resulting demand for new IT projects,
presented Arrow Energy with the challenge
of needing to relocate its data centre to
larger premises. That led Arrow Energy to
survey the market to find a storage partner
that could deliver flexible options for its
highly virtualised environment.
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Case study
Arrow Energy
“It’s a good partnership with Hewlett Packard Enterprise. They understand
where we want to get to and help us get there and they are very
professional and easy to deal with.”
– Edmund Lim, technology architect, Arrow Energy
Industry
Energy
Page 2
“We were also due to refresh our IT data
centre,” says Edmund Lim, technology
architect at Arrow Energy. “So we took
this opportunity to not just relocate the
data centre but refresh the whole ICT
infrastructure as well.”
Solution
Storage is just the beginning
Lim says one of his key requirements for
storage was multi-tenancy and that led him
to investigate HPE 3PAR StoreServ storage.
“The ability to have one consolidated
infrastructure interested me,” Lim says.
“We never know what is going to happen
in the future. There may be PetroChina
Systems or Shell Systems that need to
leverage our infrastructure.”
The need for persistent storage was also
something that appealed to Arrow Energy
and was something Lim knew would be
delivered with HPE 3PAR StoreServ storage.
“We are trying to build something for the
future,” adds Lim.
Another benefit was HPE 3PAR StoreServ
Adaptive Optimization Software, which
delivers service level optimisation for virtual
and cloud data centres to reduce cost and
risk while increasing agility.
“We have a lot of applications that are
pretty random in their activity and adaptive
optimisation and the ability to scale between
three tiers of storage was one of the few
reasons that we chose HPE 3PAR StoreServ,”
adds Lim.
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Case study
Arrow Energy
Industry
Energy
Page 3
As part of its response HPE delivered a
comprehensive business capability study
that outlined the full extent of technology
and service solutions that it could oer
Arrow Energy.
This lined up with the company’s own
desire to reduce its focus on managing
its IT infrastructure in favour of handing
much of that work to a third party supplier.
This led to the selection of HPE as the key
supplier of server infrastructure within the
new data centre, being the lead supplier
for a subsequent refresh of its desktop and
notebook fleet.
Furthermore, HPE was chosen by Arrow
Energy to deliver the upgrade as a
turnkey solution and to provide ongoing
management and monitoring via its Critical
Watch service.
To ensure the management and stability of
its new environment, Arrow Energy selected
HPE Proactive Care Service, which gives
Arrow Energy access to advanced HPE
technical expertise, proactive activities to
help prevent problems from occurring, and
rapid support for hardware and software
to help quickly achieve return on their
IT investment.
Benefit
Improved performance and management
Since implementing HPE 3PAR StoreServ
Lim says he has witnessed improvements
of between 50 and 100 per cent in
performance across a number of Arrow
Energy’s applications.
“Some mining applications which used to
take quite a while are up to 1.5 times faster,”
Lim says. “Microsoft® SharePoint is also a lot
more responsive now that we have moved
into the new storage system.”
Lim says the entire migration has been
delivered with minimal disruption to the
business, thanks to utilisation of a HPE
turnkey implementation. Ongoing service
is provided via HPE Matrix Operating
Environment Software for managing
Arrow Energy’s heavily-virtualised server
environment and HPE Critical Watch
Center services provide continuous remote
monitoring, notification, escalation, vendor
dispatch, performance reporting and
administration of IT infrastructure
and processes.
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Case study
Arrow Energy
Industry
Energy
Customer at a glance
Hardware
• HPE BladeSystem c7000 Enclosure
with Gen8 Blade Servers
• HPE 3PAR StoreServ V400
• HPE ProLiant DL360 Gen8
SIM Servers
• HPE ProLiant DL360 Gen8 Media
Agent backup servers
• HPE Brocade 8/80 SAN Switches
• HPE MSL8096 Tape Backup
• HPE StoreOnce 4430
Backup Appliance
Software
• HPE Data Protector
• VMware SRM & vCenter
HPE services
• HPE Proactive Care Service
• HPE Matrix Operating Environment
• Turnkey Implementation Service
• Critical Watch service for 24 x 7
monitoring and management of
the IT environment
“We try to let the experts manage our infrastructure,
which is why we engaged Hewlett Packard Enterprise
end-to-end.”
– Edmund Lim, technology architect, Arrow Energy
By engaging HPE to deliver these services,
Arrow Energy can now direct its eorts in
focusing on its core business, with HPE
having delivered a solid, robust technology
platform that is fully-supported and
monitored on a 24 hour basis.
“It’s a good partnership with HPE. They
understand where we want to get to
and help us to get there. They are very
professional and easy to deal with,” adds
Lim. “We try to let the experts manage our
infrastructure which is why we engaged
HPE from end-to-end.”
Learn more at
hpe.com/storage
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© Copyright 2013, 2016 Hewlett Packard Enterprise Development LP. The information contained herein is subject to change
without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft is a U.S. registered trademark of the Microsoft group of companies.
4AA4-7986EEW, February 2016, Rev. 2
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