Microcom 424M User Manual
MODEL 324M / 424M
DIRECT THERMAL PRINTER
OPERATOR’S MANUAL
PART NUMBER 880026-1000
Revised: December 7, 2007 JSR, TER
Copyright © 2005 by Microcom Corporation, Lewis Center, Ohio – All rights reserved.
Proprietary Statement
This manual contains information proprietary to Microcom Corporation. This information is
intended solely for the use of parties operating and maintaining such equipment described
herein.
Product Enhancements
Microcom Corporation is committed to the continual improvement of performance and
quality in our products. For this reason, specifications are subject to change without notice.
Liability Disclaimer
Microcom Corporation makes every effort to assure that all information and specifications
contained in this manual are accurate; however, mistakes are sometimes made. Microcom
Corporation shall not be liable for any damages resulting in the use or misuse of this
product. The exclusion or limitation involving consequential or incidental damage does not
apply to all states; therefore limitation mentioned above may or may not apply.
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions contained in this
manual, may cause harmful interference to radio communications.
®
HyperTerminal
Centronics
and HyperAccess® are trademarks of Hilgraeve Inc.
®
a registered trademark of Data Computer Corporation.
is
HP® and LaserJet II® are trademarks of Hewlett-Packard Company.
®
is a registered trademark of The Monotype Corporation.
Arial
TrueType
Microsoft
®
is a registered trademark of Apple Computer, Inc.
®
, Windows®, Windows NT® are registered trademarks of Microsoft Corporation.
Other products and company names mentioned herein may be trademarks of their
respective owners.
Table of Contents
INTRODUCTION ...................................................................................Page VII
CHAPTER 1:
1.1 General Specifications......................................................................................... 1-1
1.2 Printing Specifications.......................................................................................... 1-1
1.3 Media Specifications............................................................................................1-2
PRINTER SPECIFICATIONS ............................................... 1-1
CHAPTER 2: FEATURES AND OPTIONS................................................. 2-1
2.1 Fonts.................................................................................................................... 2-1
2.2 Graphics............................................................................................................... 2-1
2.3 Bar codes............................................................................................................. 2-1
2.4 Special Features..................................................................................................2-2
2.5 Options................................................................................................................. 2-2
CHAPTER 3: GETTING STARTED ............................................................ 3-1
3.1 Unpacking and Inspection.................................................................................... 3-1
3.2 Connecting the Printer ......................................................................................... 3-2
3.2.1 Printer Power................................................................................................3-2
3.2.2 RS232 Serial Communication Interface........................................................ 3-3
3.2.2.1 RS-232 Serial Cables............................................................................ 3-4
3.2.3 USB Communication Interface...................................................................... 3-4
3.2.4 Optional Ethernet Communication Interface................................................. 3-5
3.2.5 Optional Cutter Interface............................................................................... 3-5
3.2.6 LPD Sensor Input.......................................................................................... 3-5
3.2.7 Sensor Inputs 1 and 2...................................................................................3-5
3.2.7.1 Sensor INPUT 1..................................................................................... 3-5
3.2.7.2 Sensor Input 2 ....................................................................................... 3-5
3.3 Loading Media ..................................................................................................... 3-6
3.4 Print Button and Status Indicator Light................................................................. 3-7
3.4.1 Print Button...................................................................................................3-7
3.4.2 Status Indicator Light.................................................................................... 3-8
3.5 Printer Modes....................................................................................................... 3-8
3.5.1 Idle Mode: GREEN ...................................................................................... 3-8
3.5.2 Halted Mode: RED....................................................................................... 3-9
3.5.2.1 Steps to clear the >STOCK OUT< error............................................... 3-9
3.5.2.2 Steps to clear the >STOCK OUT< error with “E-Z Out function”............3-9
3.5.2.3 Automatic Stock Eject on >STOCK OUT<............................................. 3-9
3.5.3 Paused Mode: Solid or Flashing AMBER .................................................... 3-9
3.5.4 Diagnostic Mode...........................................................................................3-9
3.5.4.1 Entering Diagnostic Mode.................................................................... 3-10
3.5.4.2 Statistics Label..................................................................................... 3-10
3.6 Sensor Inputs.....................................................................................................3-11
324M/424M Operator’s Manual - 880026-1000 i
CHAPTER 4: DESIGNING LABELS USING LDS.......................................4-1
4.1 Control Characters...............................................................................................4-1
4.2 LDS Design Exercises..........................................................................................4-1
4.2.1 PC Connection (Serial) .................................................................................4-1
4.2.2 Format Creation............................................................................................4-2
4.3 Label Design: An Overview..................................................................................4-3
4.4 Label Header........................................................................................................4-4
4.4.1 HFM (Number of Fields in Layout)................................................................4-6
4.4.2 LSX (Print Head Size X)................................................................................4-6
4.4.3 LSY (Label Size Y)........................................................................................4-6
4.4.4 WEB (Web Size)...........................................................................................4-6
4.4.5 GAP (GAP Size)............................................................................................4-6
4.4.6 DPS (Print Speed).........................................................................................4-7
4.4.7 LCB (Label Control Byte) ..............................................................................4-7
4.4.7.1 Die-Cut and Blow-Hole Media (setting = 0)............................................4-8
4.4.7.2 Continuous Media (setting = 2)..............................................................4-8
4.4.7.3 Black Line Media (Reflective) (setting = 3)............................................4-8
4.4.8 AGD (Activate Gap Detector)........................................................................4-8
4.4.9 SPG (Steps Past Gap)..................................................................................4-9
4.4.10 OFX (Offset X Direction) .............................................................................4-10
4.4.11 OFY (Offset Y Direction) .............................................................................4-10
4.5 Sample Header ..................................................................................................4-10
4.6 Label Format Fields............................................................................................4-11
4.6.1 TSN (Text String Number)..........................................................................4-12
4.6.2 XB (X Beginning Coordinate)......................................................................4-12
4.6.3 YB (Y Beginning Coordinate)......................................................................4-12
4.6.4 CC (Character Count) .................................................................................4-12
4.6.5 TCI (Text Conversion Identifier)..................................................................4-12
4.6.6 CGN (Character Generator Number)..........................................................4-14
4.6.6.1 Embedded Fonts..................................................................................4-14
4.6.6.2 Downloadable Fonts and Graphics......................................................4-14
4.6.6.3 Embedded Bar Codes..........................................................................4-16
4.6.7 FO (Field Orientation) .................................................................................4-16
4.6.8 FJ (Field Justification) ................................................................................4-17
4.6.9 CMX (Character Multiplier X Direction).......................................................4-17
4.6.10 CMY (Character Multiplier Y Direction).......................................................4-17
4.6.11 CS (Character Spacing)..............................................................................4-18
4.6.12 TSP (Text Starting Position)........................................................................4-18
4.6.13 ,,, (Reserved Spaces) ................................................................................4-18
4.6.14 AN (Attribute Number).................................................................................4-18
4.7 Line Draw...........................................................................................................4-18
4.8 Reverse Video....................................................................................................4-21
4.8.1 Reverse Video.............................................................................................4-21
4.8.2 True Reverse Video ....................................................................................4-22
CHAPTER 5 PRINTER COMMANDS.........................................................5-1
5.1 Special Printer Control Codes..............................................................................5-1
5.1.1 Enquiry Responses.......................................................................................5-3
5.2 Printer Configuration Commands.........................................................................5-4
ii 324M/424M Operator’s Manual – 880026-1000
5.2.1 Baud Rate..................................................................................................... 5-4
5.2.2 Software Switches ........................................................................................ 5-5
5.2.2.1 Software Switch #1................................................................................5-5
5.2.2.2 Software Switch #2................................................................................5-6
5.2.2.3 Software Switch #3................................................................................5-7
5.2.2.4 Software Switch #4................................................................................5-8
5.2.2.5 Software Switch #5................................................................................5-9
5.2.2.6 Software Switch #6..............................................................................5-11
5.2.3 Set Communication Port Selection Commands..........................................5-17
5.2.3.1 Set Serial Port Source Command (Non-volatile- ^D108)..................... 5-17
5.2.3.2 Set Serial Port Source Command (Volatile - ^D109) ........................... 5-17
5.2.4 Contrast Adjustment Commands................................................................5-18
5.2.4.1 Adjust Contrast Window (Volatile - ^D35)............................................ 5-18
5.2.4.2 Adjust Contrast Base (Non-volatile - ^D36) ......................................... 5-18
5.2.5 Slice Buffer Size and Set Starting Slice Number Commands..................... 5-18
5.2.6 Printer Restart / Reboot Commands........................................................... 5-20
5.2.7 Registration Mark Threshold Commands.................................................... 5-20
5.2.8 Auto-Size Command................................................................................... 5-20
5.2.9 Auto-Header Commands............................................................................ 5-21
5.3 Advanced Printer Configuration Commands...................................................... 5-22
5.3.1 Print Head Size Commands........................................................................ 5-22
5.4 AutoLoad Media................................................................................................. 5-23
5.4.1 AutoLoad + Form Feed............................................................................... 5-23
5.4.2 AutoLoad + Top-of-Form............................................................................. 5-24
5.4.3 AutoLoad Commands................................................................................. 5-25
5.5 General Purpose I/O..........................................................................................5-26
5.6 Synchronous Print Mode....................................................................................5-27
5.7 Printing Commands............................................................................................ 5-29
5.7.1 Basic Printing Commands........................................................................... 5-29
5.8 Label Header Parameter Override Commands.................................................. 5-30
5.8.1 Serial Number Commands.......................................................................... 5-30
5.9 Text String Commands ...................................................................................... 5-32
5.10 Cutter Configuration Commands........................................................................ 5-34
5.10.1 Cutter Type.................................................................................................5-34
5.10.2 Kiosk Cutter Commands............................................................................. 5-34
5.10.2.1 Kiosk Cutter Mode............................................................................... 5-34
5.10.2.2 Kiosk Cutter Advance Distance Command.......................................... 5-35
5.10.3 Volatile Cutter Operation............................................................................. 5-35
5.11 Cutter Hold-Off................................................................................................... 5-37
5.11.1 Tag/Tear Operation..................................................................................... 5-37
5.11.2 Peel-and-Dispense Operation..................................................................... 5-37
5.11.3 Load Advance/Retract Distance and Load Advance Delay......................... 5-38
5.12 View Printer Configuration and Statistics........................................................... 5-38
5.13 Memory Commands........................................................................................... 5-38
5.14 Printer Code Update .......................................................................................... 5-44
5.15 Miscellaneous Commands.................................................................................5-45
CHAPTER 6: DOWNLOADABLE GRAPHICS........................................... 6-1
6.1 FLASH Data Types..............................................................................................6-1
6.2 RAM Data Types.................................................................................................. 6-1
324M/424M Operator’s Manual – 880026-1000 iii
6.3 Using the BMP2MIC.exe GRAPHIC Conversion Utility........................................6-1
6.3.1 BMP2MIC.exe GRAPHIC Conversion Utility Procedure ...............................6-2
6.4 Graphic Download Methods.................................................................................6-3
6.4.1 Uncompressed Graphic Downloads..............................................................6-3
6.4.2 Compressed Binary GRAPHIC Downloads...................................................6-3
6.5 Advanced GRAPHIC Format Conversion for Programmers.................................6-4
6.5.1 Save Compressed Graphics to RAM (D107).................................................6-4
6.5.2 Save Compressed Graphics to FLASH (D133).............................................6-4
6.5.3 Binary Compression Algorithm......................................................................6-5
6.5.4 Uncompressed FONT to RAM (^D104).........................................................6-6
6.6 Graphic Image Data Format.................................................................................6-7
6.7 Downloadable Graphics Commands....................................................................6-8
CHAPTER 7: DOWNLOADABLE FONTS...................................................7-1
7.1 FLASH Data Types ..............................................................................................7-1
7.2 RAM Data Types..................................................................................................7-1
7.3 Using the Font Conversion Utilities ......................................................................7-1
7.3.1 SFP2MIC.exe Program.................................................................................7-2
7.3.2 TTF2MIC.exe Program .................................................................................7-2
7.4 Font Download Methods ......................................................................................7-2
7.4.1 Compressed Binary Commands ...................................................................7-2
7.4.1.1 Save Compressed FONT to RAM (D127)..............................................7-3
7.4.1.2 Save Compressed FONT to FLASH (D135) ..........................................7-3
7.4.2 Uncompressed FONT to RAM (^D104).........................................................7-3
7.4.3 Save FONTS to FLASH (^D135)...................................................................7-4
7.5 Font Structure.......................................................................................................7-5
7.6 Downloadable Font Command Summary.............................................................7-6
CHAPTER 8: BAR CODES..........................................................................8-1
8.1 Types of Bar Codes..............................................................................................8-1
8.1.1 Universal Product Code – Version A (UPC-A), TCI 12..................................8-1
8.1.2 Universal Product Code – Version E (UPC-E), TCI 13..................................8-1
8.1.3 Universal Product Code (UPC-E, send 6 digits), TCI 14...............................8-2
8.1.4 Interleaved 2 of 5 (I2 of 5), TCI 15 ................................................................8-2
8.1.5 Code 3 of 9 (Code39), TCI 16.......................................................................8-2
8.1.6 European Article Numbering System 13 (EAN-13), TCI 20...........................8-3
8.1.7 European Article Numbering System 8 (EAN-8), TCI 21...............................8-3
8.1.8 Modified Plessey (MSI 1), TCI 24..................................................................8-3
8.1.9 Modified Plessey (MSI 2), TCI 25..................................................................8-3
8.1.10 Modified Plessey (MSI 3), TCI 26..................................................................8-3
8.1.11 Postnet (ZIP+4), TCI 36................................................................................8-3
8.1.12 Postnet (ZIP+6), TCI 37................................................................................8-3
8.1.13 MaxiCode, TCI 38.........................................................................................8-4
8.1.14 Code 128 (Automatic Compression), TCI 40.................................................8-6
8.1.15 Code 128 (Manual Compression), TCI 41.....................................................8-7
8.1.16 Codabar (Rationalized), TCI 42.....................................................................8-8
8.1.17 Code 93, TCI 43............................................................................................8-8
8.1.18 PDF-417, TCI 46...........................................................................................8-8
8.1.19 UCC/EAN 128, TCI 50................................................................................8-11
iv 324M/424M Operator’s Manual – 880026-1000
8.1.20 UCC/EAN Text Information, TCI 51............................................................8-15
8.1.21 RSS-14, TCI 35........................................................................................... 8-15
8.1.21.1 RSS-14 Standard................................................................................. 8-15
8.1.21.2 RSS-14 Truncated............................................................................... 8-16
8.1.21.3 RSS-14 Stacked.................................................................................. 8-16
8.1.21.4 RSS-14 Stacked Omni-directional....................................................... 8-16
8.1.21.5 RSS-14 Limited.................................................................................... 8-17
8.1.21.6 RSS-14 Expanded............................................................................... 8-17
8.1.21.7 How to Print an RSS-14 Barcode ........................................................ 8-17
8.2 Bar Code Rotation ............................................................................................. 8-18
8.3 Bar Code Human Readable Text.......................................................................8-20
CHAPTER 9 CODE PAGE SWITCHING ................................................... 9-1
9.1 What is Code Page Switching?............................................................................ 9-1
9.2 Character Sets.....................................................................................................9-1
9.3 Code Pages......................................................................................................... 9-1
9.3.1 Code Pages..................................................................................................9-2
9.3.2 Danish Code Page........................................................................................9-3
9.3.3 860 Code Page............................................................................................. 9-4
9.3.4 Spanish Code Page...................................................................................... 9-5
9.3.5 850 Code Page............................................................................................. 9-6
9.3.6 German Code Page...................................................................................... 9-7
9.3.7 865 Code Page............................................................................................. 9-8
9.3.8 Swiss Code Page.......................................................................................... 9-9
9.3.9 852 Code Page........................................................................................... 9-10
9.3.10 French Code Page......................................................................................9-11
9.3.11 863 Code Page........................................................................................... 9-12
9.3.12 Swedish Code Page ...................................................................................9-13
9.3.13 437 Code Page........................................................................................... 9-14
9.3.14 Italian Code Page ....................................................................................... 9-15
9.3.15 British Code Page....................................................................................... 9-16
9.3.16 USA Code Page.......................................................................................... 9-17
CHAPTER 10 PRINTER MAINTENANCE ................................................ 10-1
10.1 Maintenance Schedule....................................................................................... 10-1
10.2 Thermal Printer Card.......................................................................................... 10-2
10.3 Internal Cleaning................................................................................................ 10-4
10.4 Print Head Maintenance.....................................................................................10-5
CHAPTER 11: TROUBLESHOOTING...................................................... 11-1
11.1 Troubleshooting Tips..........................................................................................11-1
APPENDIX.................................................................................................. 12-1
Appendix A: Limited Warranty.................................................................................. 12-1
Appendix B: ^D Command Summary....................................................................... 12-3
Appendix C: Glossary ............................................................................................ 12-19
Appendix D: User Notes......................................................................................... 12-23
324M/424M Operator’s Manual – 880026-1000 v
INDEX..........................................................................................................13-1
General Index ........................................................................................................13-1
List of Figures ........................................................................................................13-7
List of Tables .........................................................................................................13-9
vi 324M/424M Operator’s Manual – 880026-1000
Introduction
The Model 324M and 424M printers are high performance Direct Thermal open frame
printers specifically designed for kiosk, OEM, and specialty applications. The only
difference between the two printers is the width of the print head: the 324M has a 3” wide
print head, and the 424M has a 4” wide print head. All other features are the same on both
printers.
Rear Side View
Front Side View
324M/424M Operator’s Manual – 880026-1000 vii
viii 324M/424M Operator’s Manual – 880026-1000
Chapter 1: Printer Specifications
1.1 General Specifications
Width* 8.53” (217 mm)
Height* 4.00” (102 mm)
Depth* 3.50” (88.9 mm)
Weight* 4.16 lbs. (1.9 kg)
Electrical +24 VDC
Current 3 Amps maximum
Temperature 40° F – 158° F (5° C – 70° C) Operating
Humidity 10% – 85%, non-condensing
SRAM Memory 512 K
Code Flash Memory 512 K
User Flash Memory 8 MB
Agency Approvals
Interface Communications
Flow Control XON, XOFF, and CTS
Baud Rate 110 to 115200
Parity Odd, Even, and None
Data Bits 7 or 8
Protocols TCP/IP
• NOTE: Listed specifications are based on a standard print mechanism and may vary
based on final configuration.
Table 1-1 General Specifications
Designed to meet CUL, CE, and complies with FCC
Class A
RS-232 (9 pin D-Sub connector (DCE)), USB (version
1.1 supported), and optional 10/100BASE-T Ethernet
1.2 Printing Specifications
Print Type Direct Thermal
Print Resolution
Maximum Print Speed 8”/sec. (203 mm/sec.)
Maximum Print Width
Maximum Print Length 50” (1,270 mm)
Minimum Print Length 0.25” (6 mm)
Table 1-2 Printing Specifications
324M/424M Operator’s Manual - 880026-1000 1-1
203 DPI (8 dots/mm = 0.0049” per dot)
300 DPI (12 dots/mm = 0.0032” per dot)
324M 203DPI = 3.152” (80.08 mm); 640 dots
324M 300DPI = 3.200” (81.28 mm); 960 dots
424M 203DPI = 4.098” (104.10 mm); 832 dots
424M 300DPI = 4.266” (108.37 mm); 1,280 dots
Printer Specifications Chapter 1
1.3 Media Specifications
Media Types
Maximum Media Thickness .010” (.25 mm)*
Maximum Media Width
Continuous, die-cut, preprinted and tag stock either rolled
or fanfold
324M = 3.5” (89 mm)**
424M = 4.5” (115 mm)***
Table 1-3 Media Specifications
*NOTE: The printers may print on thicker media types depending on the pliability of the
material; however, this requires testing and evaluation. Contact your authorized Microcom
Corporation representative for additional information regarding testing and evaluation of
thicker or rigid media types.
**NOTE: The 324M printer’s media path has a maximum width of 3.5” while the actual
printable width is 3.15” for the 203 DPI and 3.189” for the 300 DPI print head.
***NOTE: The 424M printer’s media path has a maximum width of 4.5” while the actual
printable width is 4.095” for the 203 DPI and 4.252” for the 300 DPI print head.
The printers may be optimally configured with fixed media guides to assist in the installation
of media.
1-2 324M/424M Operator’s Manual - 880026-1000
2.1 Fonts
• 7 (203 DPI) smooth bitmapped alpha-numeric fonts from 6pt to 14pt.
• TrueType® font capability using Microcom Corporation utility program.
• 19 (203 or 300 DPI depending on the print head resolution) downloadable
standard font set.
• All bitmapped fonts expandable in height and width.
• Reverse image printing.
• Rotated: 0 º, 90 º, 180 º, and 270 º.
2.2 Graphics
• Resident Lines feature.
• Storage of fonts, label formats and graphics in both volatile RAM and non-
volatile FLASH memory.
Chapter 2: Features and Options
• All BMP files may be converted using a Microcom utility program.
• Rotated: 0 º, 90 º, 180 º, and 270 º.
2.3 Bar codes
• One-dimensional
• Code 39
• Interleaved 2 of 5
• Code 128 (A, B, C and
• Code 93
• Codabar
• Modified Plessey
• UPC-A
• UPC-E
• EAN 8
• EAN 13
• UCC/EAN 128
• Postnet.
Auto)
• Two-dimensional
• RSS-14
Standard
Truncated
Stacked
Omnidirectional
Limited
Expanded
• PDF-417
• Maxicode.
• Rotated: 0 º, 90 º, 180 º, and
270 º.
• Expandable in height and
width.
324M/424M Operator’s Manual - 880026-1000 2-1
Features and Options Chapter 2
2.4 Special Features
• 3 Serial Data inputs
• RS-232D, up to 115,200 baud
• USB 1.1
• Rotating head mechanism for easy print head cleaning
• Adjustable media guides for easy label centering or custom fixed guide
brackets
• Software controlled contrast adjustment
• Detects label gap, black line, and blow-hole using reflective and
transmissive sensors
• Field incrementing, decrementing, and serialization
• Downloadable fonts and graphics (with data compression)
• Internal statistical counters for inches and labels printed
• Remote printer interrogation
• Two types of mounting methods for kiosk installation flexibility
• On-site programmable flash memory updates
• Supports 203 dpi and 300 dpi print heads
• Four +24VDC control INPUTS
• Four +24VDC control OUTPUTS
• Automatic stock eject on paper-out
2.5 Options
• 3.425” (87mm) or 4.488” (114mm) Guillotine cutter, Full Cut Only, 170 g/m
• 3.425” (87mm) or 4.488” (114mm) Guillotine cutter, Full/Partial, 120g/m2
• 3.425” (87mm) or 4.488” (114mm) Rotary cutter, Full Cut Only, 200g/m2
• +24 VDC Universal 85W Desktop Power Supply for 70°C
• +24 VDC Universal 100W Desktop Power Supply
• +24 VDC Universal 150W Desktop Power Supply with Hi-Temp Fan
2
• Two reflective sensor inputs with indicator lights (Input 1 and Input 2)
• Label Present Detector (LPD) reflective sensor with indicator light and
adjustable range
• Printed Media Presenter (PMP)
• 10/100BASE-T Ethernet communications port
• Remote print button and unit indicator light
• Cleaning kit
2-2 324M/424M Operator’s Manual - 880026-1000
Chapter 3: Getting Started
3.1 Unpacking and Inspection
The printer has been packaged in protective foam to help reduce the damage during
shipment.
Inspect the shipping container(s) for signs of damage. If damage is evident, contact the
shipping company immediately to file a damage claim.
After the printer is removed from the container(s), verify that all the items on the packing list
are present and in good condition. The picture below (See Figure 3-1) shows a 424M
printer, optional power supply, and optional power cord. Your shipment may contain
different items.
The foam and shipping container(s) should be kept and used if the printer is to be shipped
at a later time. Additional shipping materials can be ordered by contacting the Microcom
Corporation Service Department.
Figure 3-1 Typical Printer Accessories
324M/424M Operator’s Manual - 880026-1000 3-1
Getting Started Chapter 3
3.2 Connecting the Printer
The printer’s may be interfaced to PC’s, mini-computers, main frames, and special purpose
machines using the available communications ports described in the following sections.
3.2.1 Printer Power
Microcom Corporation offers three (3) different “Desktop” universal power supplies as
options. Any power supply that conforms to the standard supply specifications listed in
Table 3-1 below may be used. The printer requires a universal +24VDC power supply that
operates in the 100-240 VAC; 50-60 Hertz range; 4 Amps. The power supply should
operate in an “output foldback mode” during an overload situation rather than a shutdown
and restart attempt; sometimes referred to as a “Hiccup” mode. Contact your Microcom
Corporation representative for any questions regarding power adapter requirements and/or
specifications.
AC Input: 100-240 VAC, 50/60 HZ, 4A
DC Output: +24V @ 0.2 ~4.16A +/- 5%
Power Rating:
Overload Protection: Output Voltage Foldback Mode
Maximum Transient Load:
Printer Power Connector: Standard 4-pin power mini-DIN
Table 3-1 100 Watt Power Supply, w/o Fan 40°C
AC Input: 100-240 VAC, 50/60 HZ, 4A
DC Output: +24V @ 0.2 ~6.25A +/- 5%
Power Rating:
Overload Protection: Output Voltage Foldback Mode
Maximum Transient Load:
Printer Power Connector: Standard 4-pin power mini-DIN
Table 3-2 150 Watt Power Supply, with Fan 60°C
AC Input: 100-240 VAC, 50/60HZ, 4A
DC Output: +24V @ 0.2 ~4.16A +/- 5%
Power Rating:
Overload Protection: Output Voltage Foldback Mode
Maximum Transient Load:
Printer Power Connector: Standard 4-pin power mini-DIN
Table 3-3 85 Watt Power Supply, w/o Fan 70°C
100 Watts, no cooling, 40
12 cycles @ 2.1ms rep. rate;
35A, 650µs pulse
150 Watts, internal fan cooling, 60
12 cycles @ 2.1 ms rep. rate;
35A, 650 µs pulse
85 Watts, no cooling, 70
12 cycles @ 2.1ms rep. rate;
35A, 650µs pulse
°C
°C
°C
3-2 324M/424M Operator’s Manual - 880026-1000
Chapter 3 Getting Started
View of Optional Desktop Powe
Supply
Output cable connector
r
GND
+
GND
+24V
Figure 3-2 Optional Desktop Power Supply Output
AC Input
(115-230VAC)
On/Off Switch
DC Output
(+24 VDC)
Note: Verify that the printer’s On/Off switch is switched “off” before
plugging in the power cord into the electrical outlet and the power
supply’s output cable into the printer.
Figure 3-3 Connecting the Power
3.2.2 RS232 Serial Communication Interface
The printer provides a 9-pin female D-Sub connector, on the rear panel, for RS-232D serial
communication. The printer is configured as DCE (Data Circuit-terminating Equipment) so a
NULL modem cable is not necessary. A serial data cable is required to use serial
communications, refer to
The factory settings, unless otherwise requested, are set at 115200 baud, 8 data bits, 1 stop
bit and no parity with both hardware and software handshaking enabled. The baud rate is
user selectable from 110 to 115,200 and uses software XON/XOFF flow control and/or
hardware CTS handshaking.
Table 3-4 below for correct cable configurations.
324M/424M Operator’s Manual - 880026-1000 3-3
Getting Started Chapter 3
If XON/XOFF handshaking is used, the only signals that the printer requires are the RXD,
TXD, and GND signals. If the hardware handshaking is used, then the CTS and RTS signals
are required. The other signals are offered in the event that the host computer would
require them.
3.2.2.1 RS-232 Serial Cables
The printer uses a standard through serial cable, typically referred to as a modem cable,
which may be purchased through Microcom Corporation or a local computer supply
company. A NULL-modem cable is not required because the printer is configured as DCE.
For a 25-pin serial communication port – Use a 25-pin female to 9-pin male cable.
For a 9-pin serial communication port – Use a 9-pin female to 9-pin male cable.
9 to 9 Pin Cable 9 to 25 Pin Cable
DE-9
State
XX 1 DCD
XX 2 TXD
XX 3 RXD
HI 4 DTR
LO 5 GND
HI 6 DSR
DC 7 RTS
XX 8 CTS
HI 9 +5V
Pin #
Signals /
Directions
PC
DE-9
Pin #
DCD 1 HI 1 DCD
RXD 2 XX 2 TXD
TXD 3 XX 3 RXD
DSR 4 HI 4 DTR
GND 5 LO 5 GND
DTR 6 HI 6 DSR
CTS 7 DC 7 RTS
RTS 8 XX 8 CTS
+5V 9 HI 9 +5V -
State
DE-9
Pin #
Signals /
Directions
DCD 8
RXD 3
TXD 2
DSR 20
GND 7
DTR 6
CTS 4
RTS 5
PC
DB-25
Pin #
DC = DO NOT CARE XX = INDETERMINATE
Table 3-4 RS-232 Cable Configurations
CAUTION: Connection of a serial port to a parallel port may
result in damage to the printer and/or computer.
3.2.3 USB Communication Interface
A standard USB 1.1 connector is provided on the rear panel of the printer. The USB port
operates as a virtual serial communications port and requires the installation of the
Microcom Corporation supplied USB driver for proper operation. The USB cable must be
connected to a host PC that is already powered on before the printer is turned on. The
^D108 command is used to select the USB port and requires a power cycle to take affect.
3-4 324M/424M Operator’s Manual - 880026-1000
Chapter 3 Getting Started
3.2.4 Optional Ethernet Communication Interface
The Model 324M and 424M printers provide an optional 10/100BASE-T Ethernet connector
on the rear panel of the printer. The ^D108 command is used to select the Ethernet port at
power up.
3.2.5 Optional Cutter Interface
The printer is fitted with a connector on the rear panel for the optional cutter interface. Use
this connector when a cutter is to be installed on the printer. To prevent damage to the
printer and/or cutter, connect the cutter when the printer power is off. The cutter type is set
by the user using the ^D115 command and will be reported on the Statistics Label.
3.2.6 LPD Sensor Input
A Label Present Detector connector port is provided on the right side panel of the printer to
operate the optional LPD sensor. The LPD sensor detects when media is present on the
output side of the printer, and is used in conjunction with the tag/tear and peel-n-dispense
commands. A potentiometer is labeled as “RANGE” and is used to adjust the detection
range of the sensor. The maximum detection range may be adjusted from 0.20” to 0.85”
measured from the surface of the sensor to the reflecting surface of the media. A red LED
is provided (located left of the port) as a visual reference indicating media detection. If
using either the ^D97 tag/tear or ^D98 peel-n-dispense commands, the printer will also
issue the >TAKE LABEL< response when an enquiry request is issued.
3.2.7 Sensor Inputs 1 and 2
The printer provides two (2) General Purpose reflective sensor input ports on the right side
panel of the printer. These optional sensors are typically used to sense the presence or
absence of label media or a full catch tray.
These inputs, labeled “INPUT 1” and “INPUT 2”, have a fixed detection range of 0.85”
measured from the surface of the sensor to the reflecting surface or media.
3.2.7.1 Sensor INPUT 1
Input 1 provides a visual reference (amber LED) when the sensor is “tripped.” The printer
issues an >INPUT 1< when an enquiry response (^E) is requested. The active state
(normal or inverted) of the Input 1 is determined by the software switch bank 3, location 2
(^D23 Command).
3.2.7.2 Sensor Input 2
Input 2 provides a visual reference (green LED) when the sensor is “tripped.” The printer
issues an >INPUT 2< when an enquiry response (^E) is requested. The active state
(normal or inverted) of the Input 2 is determined by the software switch bank 3, location 4
(^D23 Command).
324M/424M Operator’s Manual - 880026-1000 3-5
Getting Started Chapter 3
3.3 Loading Media
The easy- to-release print head makes loading media into the Model 324M/424M printer an
easy process. Follow the instructions below to properly load the media.
1. Feed the media into the paper path, located on the back of the printer, until you feel
resistance.
2. Push and hold the Print Button to feed the media through the printer.
3. Once the media exits the front of the printer, release the Print Button.
The printer is also equipped with an AutoLoad feature. This feature allows the printer to
automatically sense new media as it is inserted into the printer, and automatically feed the
media to provide proper registration of the first label/tag to either the leading edge or a
registration mark. For more details on this feature, please refer to Chapter 5, AutoLoad
Commands.
Step 2.
… then press and hold
Print Button to advance
label stock.
Step 3.
Print test labels until print
is properly registering
with label stock by
tapping Print Button.
Step 1.
Insert label stock
here until it stops…
Figure 3-4 Loading Media
Adjustable Paper Guides
3-6 324M/424M Operator’s Manual - 880026-1000
Chapter 3 Getting Started
3.4 Print Button and Status Indicator Light
The Print Button and the Status Indicator Light are used to identify and perform many
functions. This section provides a description to familiarize you with the basic function of
the Print Button and the Status Indicator Light.
Print Button
Status Indicator Light
Figure 3-5 Print Button and Status Indicator Light
3.4.1 Print Button
Operation Description
Press the Print Button while the printer is IDLE or PAUSED to
Printing a label
Pause printing
Feeding labels
(Line feed)
reprint the last label.
A power up label will print after a power ON cycle when the Print
Button is pressed.
Press the Print Button briefly while the printer is printing to enter
the PAUSED mode.
Press the Print Button again to continue printing.
Press & hold the Print Button while the printer is IDLE to advance
label media. The printer will continue advancing label media until
the Print Button is released.
Table 3-5 Print Button Description
324M/424M Operator’s Manual - 880026-1000 3-7
Getting Started Chapter 3
3.4.2 Status Indicator Light
Light Color Description
Solid Green
Solid Red
Solid Amber
Flashing Red
Indicates that the power is on and the printer is in a ready state.
Indicates an error has occurred. The printer will remain in this
state until the condition is removed. If an unexplained error
persists, contact your Service Representative.
The printer is in the Tag/Tear or Peel-and-Dispense mode and is
waiting for the label/tag to be taken.
OR
Indicates that the printer is in the Boot Loader mode (MCB) and is
not running the printer application program.
A cutter error has occurred.
OR
A memory download operation was not successful.
OR
Power Spike or low voltage on the AC line. (The printer will
remain in this mode until the condition is removed and the printer
power is cycled.)
Flashing Amber Printer is PAUSED,
Table 3-6 Status Indicator Light Description
3.5 Printer Modes
The printer has four primary modes of operation. The different types of modes have an
impact on how the Print Button and the Status Indicator Light operate. This section is
intended to provide the user with an explanation of these different modes.
3.5.1 Idle Mode: GREEN
The printer is in the IDLE Mode when it is not printing and/or has no pending activity. The
indicator light is GREEN, which indicates that the printer is ready to receive label formats
and/or commands.
In IDLE Mode the Print Button has several different functions:
1. Pressing the button quickly will reprint the last label
2. If the printer was just turned ON and no formats were sent to the printer,
pressing quickly will print the power-up label,
3. Holding the button depressed: Form Feed labels until the button is released.
3-8 324M/424M Operator’s Manual - 880026-1000
Chapter 3 Getting Started
3.5.2 Halted Mode: RED
The printer is in the HALTED Mode when it has stopped due to an error condition. The
Status Indicator Light will be solid red in color when the printer has entered the HALTED
Mode. The printer will remain in this mode until the error has been corrected and cleared.
Once the error has been cleared, the printer will attempt to execute the previous format
and/or commands.
3.5.2.1 Steps to clear the >STOCK OUT< error
a) Load new label media.
b) Press the Print Button quickly to start printing.
c) Press the Print Button until label is properly registering on media.
d) Press the Print Button again during printing to resume batch printing.
3.5.2.2 Steps to clear the >STOCK OUT< error with “E-Z Out function”
If Soft Switch #5, Bit #1 is set to “1”, then a single quick press of the Print
Button will clear the >STOCK OUT< error once the printer has more label
media loaded.
3.5.2.3 Automatic Stock Eject on >STOCK OUT<
The printer performs an Automatic Stock Eject operation whenever it runs out
of label media. As soon as the >STOCK OUT< condition is detected, the
printer feeds the label media forward to clear the drive roller.
The feed distance is just enough to eject the last of the label media past the
drive roller and then stop. This happens automatically…the user doesn’t have
to hit the Print Button.
3.5.3 Paused Mode: Solid or Flashing AMBER
There are several ways that the operator can control the output of the printer. The printer
will display either solid or flashing AMBER depending upon the mode of operation. Also,
the printer will display a solid AMBER during a FLASH operation.
Solid AMBER A printed tag/label is waiting to be taken by the operator when the
printer is in a Tag/Tear (^D97) or Peel-and-Dispense (^D98) mode.
The printer is in the FLASH mode.
Flashing AMBER Pressing the Print Button during tag/label printing will pause printing. It
will resume printing by pressing the Print Button again.
3.5.4 Diagnostic Mode
The Diagnostic Mode temporarily powers up the printer using factory default parameters.
Also, the printer’s current user configuration parameters and statistical information are
printed out on a Status Label. This provides useful information to help diagnose and
troubleshoot problems. The printer will use the factory default parameters until the printer
has been reset using a soft reset or by cycling power. The printer will then return to the
configuration shown on the Status Label.
324M/424M Operator’s Manual - 880026-1000 3-9
Getting Started Chapter 3
3.5.4.1 Entering Diagnostic Mode
To enter the Diagnostic Mode, press and hold the Print Button “IN” while turning the printer
“ON.” Release the Print Button after printer begins to print the Status Label. The printer will
enter the DIAGNOSTICS Mode, and print the Statistics label and a print test pattern.
In the DIAGNOSTICS Mode, the printer is forced to use the RS-232 port at 115,200 baud.
The normal Soft Switch settings are ignored, and factory default settings are loaded into the
printer. These default settings will remain in effect until the printer power is cycled or a Soft
RESET command is issued (^D32). These are the only 2 ways to get out of the
DIAGNOSTICS mode.
3.5.4.2 Statistics Label
The Statistics Label may be printed either by entering the DIAGNOSTICS Mode or sending
the Printing Statistics Command.
PRINTER SERIAL #: 00516645051
PRINTED LABELS: 303
PRINTED INCHES: 1533
TOTAL INCHES: 1571
POWER ON HOURS: 32.8
CUTTER TYPE: Guillotine
CUTTER ENABLED?: YES
CUTTER COUNTS: 1789
KIOSK CUT MODE: Disabled
KIOSK DISTANCE: 0
SWITCH BANK 1: 10001010
SWITCH BANK 2: 01010001
SWITCH BANK 3: 00000000
SWITCH BANK 4: 00000000
SWITCH BANK 5: 00000000
SWITCH BANK 6: 00000001
CURRENT COMM PORT: Autoselect USB/RS232
RS232 PARAMETERS: 115200-N-8-1
PRINT HEAD SIZE: 1280
PRINT HEAD DPI: 300
% CONTRAST: 100
D91 GAP VALUE: 30
TOF DISTANCE: 179
STOCK OUT VALUE: 100
PRINTER CODE REV: 02.12.050719A
BOOTLOADER CODE REV: 02.12.050719A
CODE ASSY PN. 071001-0212
PRINTER SERIAL #: 00516645051
PRINTED LABELS: 303
PRINTED INCHES: 1533
TOTAL INCHES: 1571
POWER ON HOURS: 32.8
CUTTER TYPE: None
KIOSK CUT MODE: Disabled
KIOSK DISTANCE: 0
SWITCH BANK 1: 10001010
SWITCH BANK 2: 01010001
SWITCH BANK 3: 00000000
SWITCH BANK 4: 00000000
SWITCH BANK 5: 00000000
SWITCH BANK 6: 01110010
CURRENT COMM PORT: Autoselect USB/RS232
RS232 PARAMETERS: 115200-N-8-1
PRINT HEAD SIZE: 1280
PRINT HEAD DPI: 300
% CONTRAST: 100
D91 GAP VALUE: 30
TOF DISTANCE: 160
STOCK OUT VALUE: 100
PRINTER CODE REV: 02.12.050719A
BOOTLOADER CODE REV: 02.12.050719A
CODE ASSY PN. 071001-0212
Figure 3-6 Status Label (Examples)
3-10 324M/424M Operator’s Manual - 880026-1000
Chapter 3 Getting Started
3.6 Sensor Inputs
LPD Range
Adjustment
LPD Sensor LED
(Flashes red when
label is present)
LPD Sensor Port Input 1
Input 1 Sensor LED
(Flashes amber when
label is present)
Input 2
Figure 3-7 Sensor Input Ports
Input 2 Sensor LED
(Flashes green when
label is present)
1) LPD (Label Present Detector). Used to detect when a printed label is present. A
potentiometer is provided to adjust the distance over which the LPD sensor will
detect reflections. The maximum range may be adjusted over a distance of 0.20”
Ö 0.85”. Distances are measured from the surface of the sensor to the reflecting
surface. This pot may be used to decrease sensor range to avoid false reflections
from stationary objects such as a cutter.
2) INPUT 1 This general purpose input is a reflective sensor typically used with
custom applications to sense when stock is running low. This enables the
operator to replenish stock before a >Stock Out< condition occurs. The active
state of the signal is programmable thru Soft switch #3, bit #2. An active state will
return an >INPUT 1< response when queried. An “amber” LED beside the port is
lit when reflection is detected. The maximum pick-up range is not adjustable and
is set to sense a reflection up to 0.80” from the sensor’s surface.
3) INPUT 2 This general purpose input is a reflective sensor typically used with
custom applications to sense when stock is running low. This enables the
operator to replenish stock before a >Stock Out< condition occurs. The active
state of the signal is programmable thru Soft switch #3, bit #4. An active state will
return an >INPUT 2< response when queried. A “green” LED beside the port is lit
when reflection is detected. The maximum pick-up range is not adjustable and is
set to sense a reflection up to 0.80” from the sensor’s surface.
Note: Sensor range will vary depending upon the reflective quality of the printed media
stock.
324M/424M Operator’s Manual - 880026-1000 3-11
Getting Started Chapter 3
3-12 324M/424M Operator’s Manual - 880026-1000
Chapter 4: Designing Labels Using LDS
Label Design Software (LDS) refers to the control language resident in the printer used to
create labels. All bitmapped fonts, character sets and bar codes are resident in the printer.
Additional fonts and graphic images may be sent from a host and stored in the printer’s
memory.
A label format is produced by a series of 5 steps:
1. Control commands to define printer operation.
2. A format header to define the label height, width, print speed, etc…
3. Field data that defines the placement of text, bar codes, graphics or lines.
4. Actual text data to place in the Field data strings.
5. Control commands to initiate printing.
4.1 Control Characters
Throughout this manual there are references to control characters. In order to print them in
this manual, they have been written using standard characters and icons. Escape
characters are represented by <ESC> and a carriage return is represented by <CR>. It is
important to note that all printer functions, unless otherwise noted, must be followed or
terminated with a carriage return (<CR> or HEX OD). The printer ignores the <LF> (Line
feed) or HEX oA character so it si easier to read and troubleshoot files if the <LF> character
is sent after the <CR> character.
Note: Control codes are ignored when the printer is configured for binary compression
mode (^D23, bit 7).
4.2 LDS Design Exercises
There are many different machines capable of sending information to the printer including
main frames, mini-computers, special purpose computers and PC’s. For the purpose of
simplicity, the design exercises contained in this manual will use one of the easiest methods
by using an IBM compatible PC and a VT-100 terminal emulation software program. This
method of connection will allow two-way, serial communication with the printer.
Items required:
- A computer with at least one unused serial communication port (COM1, COM2…).
- A serial interface cable.
- A VT-100 terminal emulation program such as HyperTerminal™.
- A text editor that does not add formatting characters such as Microsoft® Notepad.
4.2.1 PC Connection (Serial)
The printer is shipped with serial communication parameters set to 115200 bits per second,
no parity, 8 data bits, and 1 stop bit (115200-N-8-1). This means that for proper
communication, the PC’s communication port must be set to these parameters. If a terminal
program is not available, it is possible to send files to the printer using the DOS COPY (for
example: C:\>COPY FILENAME COM1) command. When using DOS, set the
communications port up using the DOS MODE (for example: C:\>MODE
324M/424M Operator’s Manual - 880026-1000 4-1
Designing Labels Using LDS Chapter 4
COM1:115200,n,8,1,p) before copying the files to the port. Create a text file, enter “^D3”
<CR> (carriage return) and save it as “D3.txt”. Send the file to the printer by either using the
DOS COPY (C:\>copy d3.txt com1) command or by using a terminal program.
Figure 4-1 HyperTerminal™ Window Example
4.2.2 Format Creation
Special Control code functions (see Chapter 5, Special Control Codes) and/or label formats
may be entered directly through the keyboard but this is not the most efficient method if
entering a large amount of data or numerous commands. Large formats and/or numerous
commands should be entered in an ASCII text editor and then uploaded to the printer.
Microsoft® Notepad has been used for the creation of label designs in this manual because
it is simple to use and does not add formatting characters.
The LDS programming language uses thermal dots as the unit of measure. All commands
and parameters, unless noted otherwise, should be entered using dots. The 324M and
424M printers may be fitted with either a standard density 203dpi head, or a higher density
300dpi print head.
These are the conversion values for each print head:
Print head Dots/mm Dots/inch Inch/Dot
203 8 203 0.0049
300 12 300 0.0033
EXAMPLE: To enter the width of a label that is 2” wide when using a 203dpi head, the
value entered would be 406 (2” x 203 dots/in. = 406).
The printer can accept either the one-character control code (“Ctrl + E” (HEX05)) or the twocharacter caret (^) plus alpha character (“^E”). In other words, for a PC keyboard, the same
command can be generated either by holding down the “Ctrl” key and pressing the alpha
character or by entering the two characters; the “^” (the character generated when you
4-2 324M/424M Operator’s Manual - 880026-1000
Loading...