DVD Premium &
Premium Pro
Series
User’s Manual
www.microboards.com Version 2.9
Microboards Technology, LLC
2
DVD Premium & Premium Pro Series
Table of Contents
Introduction ................................................................................................................ 5
Unpacking your system .............................................................................................. 5
Installation .................................................................................................................. 5
The LCD Control Panel .......................................................................................... 6
Hardware Description ............................................................................................. 7
Main Menu ................................................................................................................. 8
Setting Counters ...................................................................................................... 10
Using the Premium & Premium Pro Series Duplicator ............................................. 10
Copy ..................................................................................................................... 10
Test ...................................................................................................................... 11
Compare .............................................................................................................. 11
Test + Copy .......................................................................................................... 12
Copy + Compare .................................................................................................. 12
Select Burn Speed ............................................................................................... 12
Select Source ....................................................................................................... 12
Erase .................................................................................................................... 12
Hard Drive Setup (Premium Pro Only) ................................................................. 12
Mix Audio Tracks .................................................................................................. 14
Setup .................................................................................................................... 15
Utilities .................................................................................................................. 15
Manage Accounts ................................................................................................. 15
AutoCopy ............................................................................................................. 16
Shutdown ............................................................................................................. 16
The Setup Menu ...................................................................................................... 17
The Utilities Menu .................................................................................................... 22
Using CopyLock Video Protection (PC Only) ........................................................... 23
Specifications – DVD Premium & Premium Pro Series ............................................ 25
Technical Support .................................................................................................... 25
Appendix 1: Menu List ............................................................................................. 26
Appendix 2: Error Messages .................................................................................... 27
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Microboards Technology, LLC
Any unauthorized modification to this equipment may result in the revocation by the FCC of the user’s
authority to operate this equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and antenna
• Connect the equipment into an outlet on a circuit different than that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
This product is in conformity with the EMC Directive (89/336/EEC) through compliance with the following
European standards: EN 55022, EN 55024. The CE mark has been affixed in
accordance with the CE Marking Directive 93/68/EEC.
Canadian Department of Communications (DOC) Statement
This Class B digital apparatus complies with the Canadian ICES-003 Issue 4:2004. Cet appareil numerique de la classe B est
conforme a la norme NMB-003 du Canade.
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DVD Premium & Premium Pro Series
Introduction
The DVD Premium and Premium Pro Series includes models containing 3, 5, 7, and 10
recorders. The Premium Pro Series includes an internal hard drive for convenient master
storage.
Each is a high speed CD and DVD Recordable duplication system from Microboards Technology,
LLC.
Regardless of the number of drives, the DVD Premium or Premium Pro is perfect for any user
requiring easy copying of audio, video, or Data DVD/CDs. The 2-line 20 character LCD display
panel provides the user with status of the duplication process, the type of process being run,
master size, and other useful information.
Applications suited for the DVD Premium Pro include Pro Audio, Multimedia, Government /
Education, Software Development, Medical Imaging, and Data Interchange.
Unpacking your system
When unpacking your duplicator, confirm the following items are included:
• DVD Premium or Premium Pro duplicator
• Power cable
• USB cable
• NetConnect Installation Disc (PC) & CopyConnect Installation Disc (Mac)
If any of these items are missing, please contact Microboards Technology Technical Support.
IMPORTANT: Please keep all the packing for your DVD Premium Pro duplicator. If your unit
ever needs to be sent in for service, it must be returned in the original packing or the warranty will
be voided.
Installation
• Connect the supplied power cable to the DVD Premium Pro duplicator and plug in to a
protected power outlet strip or UPS power supply.
Note for Installation:
1) Please verify that the voltage switch above the power connection is set correctly for
your local power specifications.
2) The socket outlet should be installed near the equipment and be easily accessible.
3) Do not block cooling fans.
• Turn on power to the duplicator.
• The system will go through initialization and then display: 1. Copy.
• For the Premium Pro Series, install the NetConnect application and drivers on any PC or
CopyConnect application and drivers on any Mac that may be accessing the hard drive in
the duplicator. These are necessary for your PC or Mac to recognize the duplicator hard
drive’s format.
• For USB Mode, connect to a PC or Mac via an unoccupied USB port. To access the
drive, the External Connection mode must be turned ON in the Setup Menu (See page
18).
• The system is now ready to use.
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Microboards Technology, LLC
The LCD Control Panel
The LCD Control Panel shown above has a two-line, 20 character LCD display to provide user
feedback. Eight push buttons control the operation of the Microboards Premium and Premium Pro
Series duplicators. The functions for these buttons are shown in Table 1-1.
Control Name Function
▲
▼
ENT
ESC
Up Scroll up through the menu or list.
Down Scroll down through the menu or list.
ENT or
OK
ESC Go back to the previous function.
Copy
Speed
CD+G
Ext
Connect
Execute the function. Also called OK in the Menus.
Quick key to make a copy. Pressing this key takes you directly to the Copy
menu.
Quick key to access the Burn Speed selections. Pressing this key takes you
directly to the Select Burn Speed menu.
Quick key to change the CD+G Support setting. Pressing this key takes you
directly to the CD+G Support menu item within the Setup menu.
Quick key to change the External Connection setting. Pressing this key takes
you directly to the External Connection menu item within the Setup menu.
Table 1-1: Front Panel Controls
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DVD Premium & Premium Pro Series
LED
DVD PRM PRO
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316
Hardware Description
The DVD Premium and Premium Pro system consist of a DVD reader, DVD Recorders (based on
model), USB Connection, and Controller module. The DVD Premium Pro also includes an
internal Hard Drive for Master Image Storage.
The USB Connection is located on the back of the DVD Premium Pro.
The master discs always go into the DVD reader drive (top).
The blank media will always go into the DVD Recorder drives.
The power switch and power LED are also located on the front of the DVD Premium Pro
duplicator.
The LCD display will show the different menu selections and also information pertaining to the
recording process. Here is a typical example of what is displayed during the COPY process:
Displays the function being performed,
such as Copying or Testing.
Copying
15
71%
Displays the number of discs
successfully burned with the
current master.
Shows the percentage
completed for this
action.
Shows the amount of data burned
to the discs currently in the
recorders.
Controller Interface
DVD Reader Drive
DVD Recorder Drives
Power Switch and
Shows the total size of the
master being copied.
4447M
3157M
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Microboards Technology, LLC
Main Menu
This section provides an overview of the menu options. These menu options are explained in
detail in the Using the Premium & Premium Pro Series Duplicator section starting on page 10.
Copy
Use the Copy menu to make CD and DVD copies. Before you start a copy, make sure
you have selected the correct Master Source.
Test
Use the Test menu to simulate the copy process. With simulation, write once recordable
discs such as DVD-R, or CDR will be reusable.
Note: DVD+R recordable media is not compatible with simulation mode. If you try to
simulate DVD+R copying, you will encounter failure messages. If you are using
Rewritable discs as your blank media during the simulation, the content on those
discs will be permanently erased.
Compare
Use the Compare function to perform a bit-by-bit comparison between the content of your
master disc and the contents of all discs it copied. This ensures that all of your copies are
identical to original master disc.
Note: The bit-by-bit comparison will only apply on all DVDs and Data CDs. The
readability check will be applied for other formats like Audio CDs, CD+G, and
Video CDs discs due to their lack of error correction mechanisms.
Test + Copy
Use the Test + Copy menu option to simulate the copying process initially. Then, the
duplicator performs the copy process on the blank disc(s) that passed the simulation.
Copy + Compare
Use the Copy + Compare menu option to make 100% reliable copies. After the copy
process is done, the duplicator automatically compares the copies from the content of
your original master disc.
Select Burn Speed
Use the Select Burn Speed menu option to adjust the duplication speed for the various
blank disc formats. For additional information, see Select Burn Speed on page 12.
Select Source
Use the Select Source menu option to specify which drive is being used as the master
drive. You should always select the DVD-ROM drive or the hard drive (if available) as
the source unless there is a specific need to use one of the recorders as the master
drive.
Erase
Use the Erase menu to erase your Rewritable discs.
Hard Drive Setup (Premium Pro Only)
This menu item will not appear if the External Connection setting is ON.
Use the Hard Drive Setup menu to access the Hard Drive functions. You can scroll
between the various options using the ▲ Up or ▼ Down button. For information on the
Hard Drive Setup functions, please see page 12.
1. Select Partition
2. Load Partition
3. Rename Partition
4. Delete Partition
5. Partition Info
6. Display Order
7. Select Loading Drive
8. Format Hard Drive
Mix Audio Tracks
Use the Mix Audio Tracks menu option to select and burn specific tracks from Audio CDs
onto your blank CDs. This function will not operate if CD+G Support is ON (page 21).
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DVD Premium & Premium Pro Series
Setup
Use the Setup menu options to control how the Duplicator operates. You can scroll
between the various options using the ▲ Up or ▼ Down button.
1. Language
2. Auto Start
3. Read Error Skip
4. CD Writing Mode
5. Max Audio, VCD & CDG Speed
6. Buzzer
7. Startup Menu
8. Screen Saver
9. Duplication Mode
10. Counter
11. DVD+R High Compatibility Mode
12. ISRC
13. Disable Drives
14. External Connection
15. CD+G Support
16. Overburn
Utilities
The Utilities menu includes a number of functions that are not related to the actual
duplication process.
1. Disc Info
2. Prescan
3. System Info
4. Device Info
5. Load Default
6. Update Firmware
7. Save
Manage Accounts
The Manage Accounts menu includes optional User functions that allow you to limit
access to the duplicator.
1. View User
2. Create User
3. Edit User Info
4. Delete User
5. Password on Bootup
AutoCopy
The AutoCopy function simplifies the copy process. After the initial round of blanks is
burned, you only need to load the drives again and close them. Once the drives detect
the new blank media in the drives, duplication begins without you having to touch the
control panel.
Shutdown
Use this menu option to save any setting changes you may have made and turn off your
system. Once you see the “Ready to Power Off” message, you can safely turn off the
machine using the power switch.
Turning off your duplicator without performing this function increases the risk of damaging
it. Additionally, if you made any setting changes, those changes may not be saved if you
simply turn off the power to the duplicator.
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Microboards Technology, LLC
No Counter
Setting Counters
The Premium and Premium Pro Series give you the option to set a counter so that the machine
can keep track of the number of copies made. Follow these steps when you see a Counter
Selection Menu:
The Counter Selection Menu lets you set how many copies you want to
Counter
You can select “No Counter” if you prefer to copy continuously with no interruption. (It will still
count the number of copies, but it will not notify you when to stop.) To select the “No Counter”,
simply press the ENT button when you see the screen above.
Or, you can select “Specify Counter” between 1 to 9999 by pressing the ▲ Up or ▼ Down button
to go to the Specify Counter menu:
Counter:
Specify Counter
Specify Counter:
[0 ] OK?
To enter the number, you need to use the ▲ Up or ▼ Down button to select the number for each
digit and use the ENT button or the ESC button to move the cursor position right or left. Once
you've finished, move the cursor to “OK” and press the ENT button.
To input the desired quantity, do the following:
:
Make sure the cursor is located at the first position (First blinking position):
Press the ▼ Down button repeatedly until “0” is displayed.
Press the ENT button once to move the cursor to the next position.
Press the ▼ Down button repeatedly until “0” is displayed.
Press the ENT button once to move the cursor to the next position.
Press the ▼ Down button repeatedly until “2” is displayed.
Press the ENT button once to move the cursor to the next position.
Press the ▼ Down button repeatedly until “1” is displayed.
With “0021” displayed, press the ENT button once and the cursor moves to “OK”.
Press the ENT button once more to submit your counter value and start duplication.
make for your project. The Counter Selection feature tells the duplicator
to count the number of successful copies you have made and stop the
job when the desired number of copies has been reached.
Press the ENT button to select this option. You will see the next
Specify Counter menu.
To specify the number of copies for your project, you need to input a
four-digit number. If you need to specify a number that is less than
four digits, fill the leading spaces with zeros. Examples are “0234”
(two hundred and thirty four), or “0010” (ten).
Using the Premium & Premium Pro Series Duplicator
Copy
This process will copy your master disc on to several blank discs
simultaneously.
Use the ▼▲ buttons to navigate to the 1. Copy Menu.
Insert your blank discs in the recorder drives. If your Counter
setting is ON, you will see the Counter Selection menu:
Follow the instructions shown in Setting Counters (above) to continue. Once the counters have
been set, press the ENT button to confirm.
If your Hard Drive is set as the Source Drive, scroll through the masters available on the hard
drive by using the ▼▲ buttons until the correct master is displayed. Press the ENT button.
As the blank discs are recognized, the number detected will
increase. Press the ENT button to start the duplication. If you
have Autostart set, duplication will begin either once all recorders
have been found to contain blank media or until the Autostart time
interval passes.
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Microboards B.30
1. Copy
Counter:
No Counter
Preparing... 4063MB
3 Discs Detected, Go?
DVD Premium & Premium Pro Series
After a few seconds of processing time, one of the following Copy Progress screens will appear.
Copying... 4063MB
0/21 12% 488MB
“4063MB” indicates the
capacity of the master
disc.
“0/21” indicates you have
a project size of 21
copies and you have
made 0 copies so far.
“12%” indicates the
current progress of the
duplication.
488MB indicates the
amount of data burned
so far.
Note: It is normal to see the progress indicator stay at 0%-10% and 100% for
approximately 30 seconds for CD duplication and up to one minute for DVD duplication.
That is caused by the initializing and finalizing stages.
Once the duplication run is completed, the recorder drives will
eject and the number of successful and failed discs will be
displayed.
At this point, you can add more blank discs to the recorder drives and repeat the process. If you
have the Counter set, only the number of discs selected will be burned.
If you need to switch master discs and have the duplicator in Load and Copy or Prompt mode
(see Duplication Mode, page 17), you must press ESC at this point to return to the 1. Copy
menu or the prior master loaded will be burned to your new blank media.
or:
Copying... 4063MB
0 12% 488MB
“4063MB” indicates the
capacity of the master
disc.
“0” indicates you have
made 0 copies so far.
“12%” indicates the
current progress of the
duplication.
488MB indicates the
amount of data burned so
far.
Pass 3 Fail 0 ( 3)
Waiting for Blanks
Test
The Test function is useful to determine if your master disc can be
successfully read.
This process is identical to the Copy process, with the one exception being that the discs will not
be burned to if the media supports test mode.
DVD+R media does not support test mode.
Running rewritable media in Test mode will cause any data on the discs to be erased.
Microboards B.30
2. Test
Compare
The Compare function is used to compare the master disc with the
copied discs. The Compare function will only work with Data masters.
If your master disc has audio or video (VCD) on it, the Compare
function will not work.
To use the Compare function, press the ▼▲ buttons until 3. Compare is displayed.
Place your master disc into the DVD reader drive and your copied discs into the DVD recorder
drives.
Press the ENT button on the controller interface.
The duplicator will now compare the copies to the master disc.
When completed, the display will read:
Press the ▼ button and the following screen will appear:
Press the ▼ button again and the following screen will appear.
Use the ▼ button to scroll through each drive that was used during
the Compare.
Microboards B.30
3. Compare
Compare OK: 7
Fail: 0 Diff: 0
Src:01 CD-RW
Total: 15.2MB
Tgt: 00 CD-RW
Identical
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Microboards Technology, LLC
Test + Copy
The Test + Copy function first simulates the burn to the media
and then burns to the media if the Test simulation is successful.
DVD +R media does not support test mode.
Microboards B.30
5. Copy+Compare
Copy + Compare
The Copy + Compare function first burns to the media and then
runs a comparison of the burned discs to the master disc.
Microboards B.30
5. Copy+Compare
Select Burn Speed
This menu option allows you to change the duplication speed for
each of the duplication job types. Available burn speeds will
vary, depending on the model of the recorder drives installed in
your duplicator. Press the ENT button to change burn speeds.
Since speeds can be set based on media type being used or whether the hard drive is being used
as the source, press the ▼▲ buttons to navigate to the media type whose burn speed you wish
to change, then press the ENT button. Use the ▼▲ buttons again to display the burn speed you
would like to choose and press ENT.
When you have changed the burn speed, press ESC to return to the main menu.
Microboards B.30
6. Select Burn Speed
Select Source
Use this menu to select which drive will be used as the master
drive, in which you would load your master disc. By default, the
top drive is set as the source.
Press the ENT button to change the source drive. Use the ▼▲ buttons to navigate through the
drives, pressing ENT when the drive you want to use is shown.
It is not recommended that you change the source to anything other than the top drive or the hard
drive unless it is necessary to do so.
If the External Connection is active, the hard drive will not be available and the source
drive will be reassigned to one of the other drives in the duplicator.
Microboards B.30
7. Select Source
Erase
This menu option is used to erase rewritable media placed in the
recorder drives. The Erase function has 2 options:
Full Erase: This option erases the entire disc,
destroying all previously written data in the process.
Quick Erase: This option erases the index (TOC) of the Rewritable disc, not the data
section. It is much faster than Full Erase. However, the data section is still recoverable.
If you prefer the old content not to be recovered for security purpose, please perform
Full Erase.
Microboards B.30
8. Erase
Hard Drive Setup (Premium Pro Only)
This menu option is only available on the Premium Pro Series Duplicator. It is used to access the
Hard Drive functions.
This menu option will not be available if the External Connection setting is On.
If it is not already set so, you will be asked if you want the set the hard drive as the source. Press
the ENT button to set the hard drive as the source and enter the Hard Drive Setup menu.
1. Select Partition
This function is used to select the default partition on the hard drive for duplication.
Use the ▼▲ buttons to move between the available partitions, pressing the ENT
button when the partition you want is displayed. The partition selected will become the
first that is displayed after you press the ENT button when the display reads 1. Copy.
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DVD Premium & Premium Pro Series
2. Load Partition
Use this function when you want to add a new master
disc partition to your hard drive from the reader drive.
After pressing ENT when the display reads 2. Load Partition, you will be asked which
partition naming method you would like to use.
• Auto Generate: This option will add the master as a new partition with the name
of the partition created automatically. If using this option, press ENT to load the
master to the new partition.
The partition name will start with “NEW-“ followed by a 4-digit number, which will
auto-increment with each new master added using this naming method.
• New Partition: This option allows you to manually specify the name of the
partition. Press ENT when this option is displayed.
Enter in the partition name of up to 14 characters, using the ▼▲ buttons to change
the first character. Press ENT when the character you want is in the cursor
position. To leave a position blank, press ENT when the space is empty.
After entering in all 14 characters, press ENT to highlight OK on the display. If the
name is correct, press ENT. If you need to make changes, press the ESC button
until the cursor is on the character that needs to be changed.
• Overwrite: This option allows you to replace a previous partition with the current
master. Use the ▼▲ buttons to scroll through the existing partitions. Press ENT
when the partition you want to replace is displayed.
You will be asked to verify the name one last time before the master inserted in the
reader drive is copied to the hard drive. The copy progress and partition name will be
shown on the display.
Once the master disc is copied to the hard drive, the reader drive will be ejected and
the partition will be available for duplication from the hard drive.
3. Rename Partition
The Rename Partition function allows you to change the name of an existing partition
on the hard drive.
Use the ▼▲ buttons to move through the list of partitions until you get to the partition
you want to rename. Press ENT, then use the ▼, ▲, and ENT buttons as in the Load
Partition function to change the name. Press the ENT button when the cursor is on OK
to save the new partition name.
4. Delete Partition
Use the Delete Partition function to remove a master partition that is no longer in use or
if you need to clear hard drive space for new partitions to be added. Use the ▼▲
buttons to select the partition to delete, then press ENT. You will be asked to confirm
deletion of the selected partition; press ENT if you are sure you want to remove the
partition from the hard drive.
The Delete Partition function cannot be undone.
5. Partition Info
Use the ▼▲ buttons to scroll through the loaded partitions. The type of master used,
size of the data in the partition, and the name will be displayed.
6. Display Order
Use the Display Order function to change the order in which the saved partitions are
shown when using any function in which you select a partition.
There are three Display Order options available: Default, which shows the partitions in
the order in which they were copied to the hard drive; Alpha – (Asc), which sets the
order to normal ascending alphabetical; and Alpha – (Dec), which displays the
partitions in descending alphabetical order.
Use the ▼▲ buttons to scroll through the three options, pressing ENT when the option
you want is showing.
Note that numbers in the partition names are sorted as characters, not numbers. For
example, a partition named 10.iso will appear in the list before 2.iso if the Display
Order is set to Alpha – (Asc); a way to avoid this would be to rename 2.iso to 02.iso.
Load Partition[231GB]
Load- New Partition
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Microboards Technology, LLC
7. Select Loading Drive
By default, the drive selected as the source will be used for transferring a master from
disc to hard drive, but you can use this function to select a different source drive. Use
the ▼▲ buttons to scroll through the available drives to find the drive you want to use.
Press ENT to select the displayed drive.
This will not change the Source Drive in the Main Menu; it will only be used as the
source for loading discs to the hard drive.
8. Format Hard Drive
The Format Hard Drive function will clear all contents from the hard drive. If you want
to delete all partitions from the hard drive, this function is a quicker method than using
the Delete Partition function on each individual partition.
The Format Hard Drive function cannot be undone.
Mix Audio Tracks
If you have a DVD Premium or the External connection is On, the display will show this menu
item as 9, not 10.
You can use the Mix Audio Tracks feature to combine specific
tracks from multiple audio CD masters onto a single disc. Insert
your first master disc and one blank CD, then press ENT when
the display shows Mix Audio Tracks.
The DVD Premium Pro Series Duplicator will give you the option of
sending the tracks to the hard drive or burning directly from CD.
Regardless of the method, the track selection process will be the same.
After the master audio disc is analyzed and any blank discs
recognized, you will be able to select tracks from the master by
using the ▼▲ buttons to navigate through the tracks and pressing
ENT to select the tracks you want to burn.
The top line of the display will show the number of tracks currently selected and the total time of
selected tracks. The bottom line of the display will show the track number and time for the
current track.
If a track is selected for the audio mix, the bottom line will begin with an asterisk ( * ). In the
example to the right, 4 tracks have been selected, totaling 12 minutes 43 seconds; track 6 is 3
minutes and 56 seconds in length and has been selected for burning, as indicated by the asterisk.
When you use the ▼▲ buttons to go past the last track, you will be asked if you are done. Press
ENT to burn the selected tracks from the current master to the blank media, or ESC to add more
tracks from the same master. If you want to add tracks from another audio CD and are not
sending the tracks to the hard drive, you will have to burn the selected tracks from the current
master before doing so.
After pressing ENT to burn the tracks, or if you are using the hard drive to store the tracks, you
will be asked if you are ready to Finish Mixing. If you are, press ENT and the burned discs will
be finalized. If you want to add tracks from another audio CD, press the ▼ button for the option
to Insert Next Master and press ENT. Follow the same procedure to select and burn tracks for
each master disc.
If you are using the hard drive to store the selected tracks, the discs will not be burned until you
have specified that you are done mixing.
The disc must be finalized before it will be playable. If you are burning the tracks from the hard
drive, this will occur automatically. If you are mixing tracks directly from CD, you will have to
finalize the disc as the last step.
Please note that the Mix Audio Tracks function cannot be performed with the CD+G Support
setting ON when using the DVD Premium Series. This function is also disabled if you have
CD+G Support ON and the External Connection ON when using the DVD Premium Pro Series.
Microboards B.30
10. Mix Audio Tracks
Total: 0 Trk 0m:00s
Track 1: 4m:24s
Total: 4 Trk 12m:43s
*Track 6: 3m:56s
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DVD Premium & Premium Pro Series
Setup
If you have a DVD Premium or the External connection is On,
the display will show this menu item as 10, not 11.
The Setup menu includes many functions that affect the
operation of the DVD Premium Pro Duplicator. Please see page 17 for more information on the
Setup menu options.
Microboards B.30
11. Setup
Utilities
If you have a DVD Premium or the External connection is On,
the display will show this menu item as 11, not 12.
The Utilities menu provides you with hardware information and a few maintenance functions.
Please see page 22 for more information on the Utilities menu.
Manage Accounts
If you have a DVD Premium or the External connection is On,
the display will show this menu item as 12, not 13.
The Manage Accounts menu includes optional User functions that allow you to limit access to the
duplicator.
You must either log in as the Admin user or have the Password on Bootup
setting as NO if you want to access the Manage Accounts menu.
You will be asked for the password when you enter the Manage Accounts menu. The default
password is 0000, which should be changed if you plan on using the user account security
features. Keep a record of the Admin account password.
1. View User
This function allows to you see the list of available user accounts. Use the ▼▲
buttons to scroll through the user list.
2. Create User
Use the Create User function to add a new user account.
You will first be asked to enter in the new user name. Use the ▼▲ buttons to select
the first character, then press ENT to move to the next, or ESC to move to the prior
character. You can enter in up to 14 characters. After the 14th character is entered,
press ENT when the cursor is on OK.
Next, enter the user’s password. The password is limited to numerals, and will be 4
digits long. Again, use the ▼▲ buttons to change the number of the current digit,
pressing ENT when the number is correct. After the 4th digit is entered, press ENT
when the cursor is on OK. The display will briefly show that the user has been
added.
3. Edit User Info
Use the Edit User Info menu to change an existing user’s name or password.
You will first be able to change the user’s name. Use the ENT or ESC buttons to
move right or left in the user’s name and the ▼▲ buttons to change the highlighted
character and press ENT to accept the character. When all changes are complete,
move the cursor to OK and press ENT.
The password can be modified next using the same method. When the new
password is entered, press ENT to move the cursor to OK and press ENT one more
time to save the changes you have made. The display will briefly show that the user
information has been changed before returning to the menu.
4. Delete User
The Delete User is used to remove users account from the list. The Admin user
account cannot be deleted.
Use the ▼▲ buttons to scroll through the list of existing users. When the display is
showing the user you want to remove, press the ENT button. You will be asked to
verify that you want to remove the user; press ENT if you do, or ESC if it is not the
correct user to delete. The display will briefly show that the selected user has been
deleted.
Microboards B.30
12. Utilities
Microboards B.30
13. Manage Accounts
15
Microboards Technology, LLC
5. Password on Bootup
To use the Managed Accounts Users to limit access to the duplicator, you must turn
the Password on Bootup setting to YES. This will take effect the next time the
duplicator is turned on.
You must use either the Save function in the Utilities menu or the Shutdown function prior
to turning the duplicator off, or changes you have made to the accounts may not be saved!
AutoCopy
If you have a DVD Premium or the External connection is On,
the display will show this menu item as 13, not 14.
The AutoCopy function simplifies the copy process. After the initial round of blanks is burned,
you only need to load the drives again and close them. Once the drives detect the new blank
media in the drives, duplication begins without you having to touch the control panel (Auto Start
must be set to Auto or Full).
Microboards B.30
14. AutoCopy
Shutdown
If you have a DVD Premium or the External connection is On,
the display will show this menu item as 14, not 15.
When turning off your DVD Premium Pro Duplicator, it is highly recommended that you do so
using the Shutdown menu option. Not only does this function save any system settings that you
may have changed in the Setup menu, it also shuts down the duplicator components in a safe
way.
When the display reads Ready to Power OFF after selecting the Shutdown function, you can use
the power switch on the front.
Microboards B.30
15. Shutdown
16
DVD Premium & Premium Pro Series
The Setup Menu
The Setup menu includes many settings the user can select to customize the use of the DVD
Premium Pro duplicator. A description of the options in the setup menu follows.
Note: You must use either the Shutdown menu or manually run the Save function from the
Utilities menu, or changes you make to the Setup Menu settings may be lost when
you turn off your duplicator.
Language
The DVD Premium Pro duplicator has multiple language options, with English being the default
setting.
Auto Start
The Auto Start feature is used to automatically start recording, once the master disc and blank
discs are inserted into the drives. The Auto Start feature applies to Copy, Test, Test + Copy,
Copy + Compare, and Erase.
There are 3 options for this setting, Auto, Full, and Off.
• Auto: Starts the duplication process when all detect recordable media or the specified time
period has passed after the last-detected blank disc is recognized, allowing you to
leave some recorders empty while still using the Auto Start feature. You can specify
30, 20, 10, or 5 seconds for the time period.
• Full: Only starts the duplication when all drives report media as being present.
• Off: You must press the ENT button to begin the duplication process, regardless of the
number of discs loaded.
Read Error Skip
With Read Error Skip OFF, the duplicator will halt any job when the reader encounters an error on
your master disc. By changing this setting to ON, duplication will continue after finding a read
error on the master. Please note that this does not fix the error, and may result in unusable
discs. It is strongly recommended that you do not change this setting from the default value of
OFF.
CD Writing Mode
This setting allows you to change the CD writing mode between the 2 options, Disc at Once and
Track at Once. The default setting is Disc at Once, which should be used unless you have a
specific need to change the mode.
Max Audio, VCD, CDG Speed
Audio CD, Video CD and CD+G disc formats do not have internal error checking capabilities, so
duplicating at high speeds may cause more instances of errors on the copies. This allows you to
reduce the burn speed of these types of discs without lowering the burn speed of Data CD discs.
Buzzer
The Buzzer function will turn the beeper on the controller ON or OFF. Using the default of ON, a
beep is heard when a button is pressed or when any job completes.
Startup Menu
Allows you to specify what the default menu item will be when the DVD Premium Pro is turned
on.
Screen Saver
Use this setting to enable or disable the Screen Saver feature. When this is enabled, a screen
saver is displayed whenever your duplicator has been idle for a set period of time.
Duplication Mode
This menu option cannot be changed on the Premium Series, or if the External Connection
setting is On with the Premium Pro Series models.
There are 3 options available in the Duplication Mode menu: Load and Copy, Prompt, and On
the Fly. These options do not apply if the hard drive is selected as the source.
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Microboards Technology, LLC
The Load and Copy setting will load the master to the hard drive during the first burn cycle;
subsequent burns without leaving Copy mode will use the hard drive image as the source for
added stability.
If you need to change masters when the Duplication Mode is set to Load and Copy, you must
return to the main 1. Copy menu.
The Prompt setting will ask you to specify Load and Copy or On the Fly when the Copy button is
pressed.
The On the Fly setting will always use the loaded master disc in the reader drive as the source.
Counter
Use the Counter menu to enable or disable the Counter feature. The counter tells you how many
discs have copied and how many discs are left to go during the duplication process stopping the
job once the desired number of copies has been made.
DVD+R High Compatibility Mode
This feature allows you to turn the DVD+R High Compatibility Mode feature ON or OFF. The
purpose of this feature is to increase the compatibility of DVD+R media with a broader range of
DVD Video players.
ISRC
This option will allow you to enable/disable copying the ISRC code of an Audio CD. ISRC is the
serial number of the audio track that uniquely identifies the song in that audio track. This ISRC
code is commonly found in commercial Audio CDs and rarely seen on home made Audio CDs. By
enabling this feature, the duplication performance will be lowered.
Disable Drives
Use this utility to allow the system to disable certain drives/trays when certain drives/trays are
producing high failure rates.
External Connection
Use this setting to enable one drive in the duplicator to be used as an external drive connected to
your PC or Mac via a USB connection, or the optional Ethernet connection (Premium Pro only,
PC support only).
The Premium Series uses the external connection to turn the bottom recorder into an external
drive, allowing you to burn discs to that drive from your PC or Mac.
With the Premium Pro Series, the external connection is to the hard drive in the duplicator,
allowing you to create or copy ISO, VCP, or NRG disc images directly from your Mac or PC into
the \dup directory on the Premium Pro hard drive. Images copied to that location will be available
as hard drive partitions that can be selected as the duplication source once the External
Connection setting is OFF. No other image formats are supported.
In addition to being able to add disc images to the hard drive, the Premium Pro Series also has
a feature that allows you to copy an entire directory from your Mac or PC into the \dup directory
on the duplicator hard drive. The directory name will appear as a selectable partition; the
contents of the directory will burn to the discs.
Mac USB Connection
To connect the Microboards Pro Series to your Mac, you need to install and run CopyConnect
for Mac, which is included with your Pro Series Duplicator. Disc images or directories can be
transferred directly from your Mac to the Duplicator\dup directory on the Pro Series Duplicator
hard drive. Files copied will be available as hard drive partitions that can be selected as the
duplication source once the External Connection setting is OFF.
To connect the drive directly to your Mac using the USB connection, follow the steps below:
1. Plug the flat end of the USB cable to your Mac and the square end to the
connection on the back of the duplicator, shown to the right.
2. Change the External Connection setting in the Setup menu from OFF to ON.
3. Launch CopyConnect for Mac.
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DVD Premium & Premium Pro Series
4. Select the correct
hard drive and click
the Connect button.
5. The Duplicator drive mount will appear on your desktop and the Disconnect
button will become active. Open the mounted drive in Finder.
6. Once connected, you can copy your .iso files, .vcp files, .nrg files, or folders
into the \dup directory directly through finder or using drag-and-drop.
You can also delete or rename the files and folders in the dup directory
7. When you are done, simply click the Disconnect button in CopyConnect for Mac to
disconnect from the Duplicator hard drive.
8. Files placed in the correct locations will be available from the hard drive after the External
Connection is turned OFF.
PC USB Connection
The Microboards Pro Series allows you to create or copy ISO disc images or .lsi LightScribe
print images directly from your PC into the Duplicator\dup directory on the Pro Series Duplicator
hard drive. Files copied will be available as hard drive partitions that can be selected as the
duplication source once the External Connection setting is OFF.
To connect the drive directly to your PC using the USB connection, follow the steps
below:
1. Plug the flat end of the USB cable to your PC and the square end to the
connection on the back of the duplicator, shown to the right.
2. Change the External Connection setting in the Setup menu from OFF to ON.
3. The drive will appear shortly after the setting is changed.
4. Once the Duplication drive is available, you can copy your .iso files into the \dup
directory. Only .iso, .vcp, and .nrg format images are supported. You can also copy
directories over, with the contents of that directory available on the hard drive for
duplication.
5. Files placed in the correct location on the hard drive will be available from the hard drive
after the drive is disconnected from the PC and the External Connection is turned OFF.
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Microboards Technology, LLC
Disconnecting the Hard Drive, USB Connection
If you do not perform the Remove Hardware steps listed below, you may lose the data that was
just transferred over to the Duplicator’s hard drive.
For the Microboards Pro Series, with the external USB connection allowing you direct access to
the hard drive through Windows, you will need to perform the following process:
1. Left-click the Remove Hardware icon in the tool tray in the right corner of your desktop.
The icon will appear either as a green arrow pointing left or a USB plug with a green
check mark on the right, depending on your Operating System.
2. All hardware that can be
disconnected will be listed. Leftclick the USB Mass Storage
Device with the same Drive
letter as the Duplicator drive in
Windows Explorer.
3. When the message to the right appears, you can turn
the External Connection OFF using the interface on
the Pro Series Duplicator.
If you receive a warning stating that the drive cannot
be disconnected, check that you do not have the drive open in Windows Explorer. This
will keep the drive from being disconnected. Simply close Windows Explorer and attempt
the hardware removal again.
4. The files you copied to the correct hard drive directory will be available on the hard drive
as stored images. Select the Hard Drive as the source and select the correct file name
from the 1. Copy menu for .iso files or from the 2. Print menu for .lsi files (LightScribe
Models only).
Ethernet Connection (PC only)
The optional Ethernet Connection allows you to connect the internal hard drive of your
Microboards Pro Series Duplicator to your network. Using the supplied NetConnect software, you
can connect to the drive from any PC running the NetConnect application, allowing you to place
.iso image files directly onto the hard drive for use as a master image on the Pro Series
Duplicator.
For the Ethernet Connection to function through the Network, it must be assigned an IP address.
If your network uses DHCP to assign IP addresses, this will occur automatically when the
Network Duplicator software is launched.
1. With the External Connection turned ON and the IP settings in place, the application will
show your available network device. If you have more than one Pro Series available
using the Ethernet connection, each available device will be shown.
2. Highlight the line with the hard drive showing as Free and click the Connect Device
button. You can also double-click the hard drive to connect.
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DVD Premium & Premium Pro Series
• If the Status reads Remote Occupied, the hard drive is
in use by another PC. The Connect Device button will
also be disabled. The Ethernet connection will only
allow one PC to connect to the hard drive at a time.
• If the hard drive is in use by another PC, you can request that the user disconnect by
selecting Request Disconnect Device from the System menu. This will send a
message to the PC that is currently connected to the hard drive requesting that they
either disconnect or decline the disconnect request.
3. The status will change to Locally Connected and the
Connect button to Disconnect Device to indicate that the
connection has been made. The hard drive will now be
accessible on your PC through Windows Explorer as a
new hard drive named Duplicator.
4. Your image files and directories can be placed into the Duplicator\dup directory using a
simple copy and paste in Windows Explorer. The files can also be created in the correct
directory location.
Disconnecting the Hard Drive, Ethernet Connection
When you are ready to return control of the hard drive to the Pro Series Duplicator, or if you need
to allow another PC to access the hard drive, use the same process as disconnecting from a USB
connection, then click the Disconnect button in the NetConnect application before turning OFF
the external connection on the Pro Series Duplicator. The Network Duplication Control software
can be shut down at that time and the files will be accessible on the duplicator.
CD+G Support
This feature allows CD+G content to be copied from master disc to blank CDs. The default is
OFF.
Please note that the Mix Audio Tracks function cannot be performed with the CD+G Support
setting ON.
Overburn
This feature allows you to turn the ability to use the overburn area ON or OFF. Only CD-RW
burning will be affected by this setting.
Overburning is the process of recording data past the normal capacity limit. Many disc
manufacturers extend a recordable disc to leave a small margin of extra data surface at the outer
edge.
Turning this feature ON allows rewritable media to be burned out to the full capacity, using the
otherwise reserved areas of the media for data storage.
It is recommended that this setting be left OFF unless it is absolutely necessary for your
masters to copy to your blank media, as only the reported normal capacity of the media
can be guaranteed. There may be variations in the total available capacity between
individual discs that can result in inconsistent burn success.
Remember, you must use the Shutdown menu or manually Save
the settings under the Utilities menu if you want any changes
you have made to remain after the Duplicator is shut down!
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Microboards Technology, LLC
The Utilities Menu
A description of the options in the Utilities menu follows. Use the ▼▲ buttons to scroll through
the menu, pressing the ENT button when the display shows the function you want to perform.
Disc Info
The Disc Info function will display the information regarding the blank recordable media you have
loaded in the recorders. The media format, capacity, manufacture ID, and certified writing speed
of the media will be displayed.
Information regarding any master disc loaded into the reader drive will also be displayed.
Load your media into the drives before pressing ENT when the display shows Disc Info. Each
drive will be checked to see if media is present. If all drives are not filled, you will be shown the
number of discs detected and be prompted to press the ENT again.
Use the ▼▲ buttons to scroll through the drives in which media has been detected.
Prescan
The Prescan function is used to verify the readability of the master disc by scanning for bad
sectors on the master. Performing the Prescan on your masters before duplicating will help
reduce the number of duplication failures caused by a master that contains uncorrectable errors.
You should load your master into the source drive prior to pressing the ENT button when the
display shows Prescan. Your master will be scanned, with the results being displayed when the
analysis is complete.
If the results show that the master disc Failed, you should not attempt to use that master as a
source disc.
System Info
The System Info menu selection displays the model and firmware versions of the installed
controller. Use the ▼▲ buttons to scroll through the system information.
Device Info
The Device Info menu selection displays the model and firmware versions of the drives installed
in your DVD Premium Pro Duplicator. Use the ▼▲ buttons to scroll through the device
information.
Load Default
This option restores all Setup and Advanced Setup options to the default settings, as well as the
default Burn Speed and the selected Source drive settings.
Update Firmware
Use the Update Firmware menu option to update the programming on your Duplicator. To update
the firmware, you will need to have the correct firmware file burned to a CD.
Please note that “drag-and-drop” burn methods such as the Windows XP burn utility generally will
not be recognized as valid as the disc format they create is not recognizable by the duplicator.
Use a disc burning application such as the Zulu2 Disc Burning application provided with your
DVD Premium Pro to burn the Update files to a CD.
Firmware Updates should only be performed after contacting Technical Support to ensure
that you are attempting to install the correct firmware for your duplicator.
Save
This function will save any system settings that you have changed since the last time the
duplicator was booted. This function is part of the process that occurs when you run the
Shutdown process from the Shutdown menu.
22
DVD Premium & Premium Pro Series
Using CopyLock Video Protection (PC Only)
CopyLock Video Protection allows you to create a protected image of your master Video DVD
that you can only burn on a duplicator that supports the CopyLock format, such as the
Microboards Premium Pro Series Duplicators. The discs you burn from the protected image on
your duplicator are themselves highly resistant to being copied, meaning that you are still in
control of the content of the Video DVDs you have distributed even after they have left your
hands.
To keep your Video DVD content from being duplicated by others, follow these simple steps:
1. If your DVD Video master content has not been used to create an ISO disc image, use a
software package to do so.
ImgBurn is provided free with CopyLock and can be used to generate your ISO disc image.
You may use another software package that can create ISO disc images if you prefer.
a. To create an ISO disc image in
ImgBurn, launch ImgBurn and select
the option to Create Image file from
disc, highlighted to the right.
b. Next, select the Source drive in which
your Video DVD master has been
loaded.
c. Select the Destination of your ISO
disc image file by clicking the folder
icon and browsing to the correct
location.
d. Click the Create Image button,
highlighted to the right, when you are
ready to create the file.
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Microboards Technology, LLC
2. Next, launch CopyLock to create a protected copy of the ISO disc image you just made. You
will see the number of video images processed in the status bar at the top; in the example
below, 5 protected images have already been made of the 50 licenses purchased.
If you haven’t purchased a valid CopyLock License Dongle, you will only have access to the 5
free trial licenses provided with your CopyLock software. If you have purchased a CopyLock
License Dongle, insert it into one of your PC’s USB ports before creating a protected DVD
Video image.
The Dongle is required to use the Copy Protection feature. If you misplace the dongle,
you will need to purchase a new dongle with a new license set.
a. Click the Browse Source button to select the ISO disc image you just made.
b. Click the Browse Destination to select the name and location of the copy-protected
disc image. Do not change the default file extension; it must remain .vcp for the
duplicator to use the protected image correctly.
If you are already connected to your duplicator hard drive, you can select the
Duplicator\dup directory as the destination, but it is recommended that you store a
copy of the protected file on your PC in the event that the protected image is deleted
from the duplicator hard drive.
Note that the Destination Size will be larger than the original image file. If your
original image file fills most of a DVD, your protected image may become large
enough that it will not fit on the same capacity media.
c. Once the ISO image source and the destination of the protected image have been
selected, click the Go! button. The copy-protected VCP image file will be created.
3. Copy your protected image file to your duplicator using the External Connection feature to
connect your PC to your duplicator’s hard drive. Please refer to the Duplicator Manual for
more information on turning on the External Connection.
For your file to be seen on your duplicator hard drive, you must
copy the file into the hard drive named Duplicator and into the
\dup directory on that drive, as shown to the right. If it is copied
to any other location, the protected Video image file will not be
recognized by the duplicator.
4. Once the file is copied to the duplicator hard drive, follow the
External Connection disconnect process described on pages 18-21.
5. With the External Connection turned off, the copy-protected DVD Video image will be
available for copy from the Duplicator hard drive. Select the hard drive as the source, then
select the name of the protected DVD Video image file.
Please note that you will only be able to make copies of the protected content using the
image file from the hard drive. You will not be able to use a protected copy as a master for
duplication, or be able to use a protected copy to create another protected image file.
24
DVD Premium & Premium Pro Series
Dimensions, inches
Weight
Buffer
DVD
DVD
DVD
DVD
Specifications – DVD Premium & Premium Pro Series
Model Recorders
Premium /
Premium Pro-
123
Premium /
Premium Pro-
125
Premium /
Premium Pro-
127
Premium /
Premium Pro-
1210
• Max Read Speeds: CD 48x, DVD 16X
• Max Write Speeds: CD 48x, DVD 24X
• System Display LED
• Write Method Auto Detect (
• Operation Mode COPY, TEST,
PRESCAN
• Firmware Upgrade Via CD-ROM
3 11 x 7.5 x 17.5
5 17.75 x 7.5 x 17.5
7 17.75 x 7.5 x 17.5
10 24.5 x 7.5 x 16.5
(H x W x D)
DAO, TAO
)
(lbs)
21 lbs /
23 lbs
28 lbs /
30 lbs
31 lbs /
33 lbs
43 lbs /
45 lbs
• AC Input: 115/230 VAC; 8/5 AMPS MAX;
• Maximum Operating Temperature: 25
• Relative Humidity: 30% - 80% non-
(MB)
128
128
128
50-60Hz
Degrees C.
condensing.
Power Rating
64
Rated: 115/230V~, 8/5A, 60/50Hz
Output: 5Vdc, 18A; 12Vdc, 20A
320W Max
Rated: 115/230V~, 8/5A, 60/50Hz
Output: 5Vdc, 25A; 12Vdc, 28A
400W Max
• Supported Formats: CD-ROM Mode 1 & 2 CD-DA, CD-ROM/XA Video CD, Game CD, Mix Mode,
Multisession, HFS CD Bridge, Photo CD, CD Extra, CD Text; DVD-ROM,
DVD-+R, DVD-+RW, DVD-+R DL, DVD-VIDEO
CAUTION: Disconnect AC Power Cord Before Servicing. High Voltages Present with Unit Powered Off and
Line Cord Connected.
Technical Support
For technical questions or support issues, contact Microboards Technology technical support:
United States
PH: 952-556-1639
FAX: 952-556-1628
support@microboards.com
www.microboards.com
Please have the Model and Serial Number of your DVD Premium Pro available when contacting
Technical Support.
Europe
PH: +44 (0) 845 230 7800
www.microboards.co.uk
www.microboards.co.jp
Japan
PH: 03-3561-2266
Your master discs should always be clean and free of scratches. If you notice
your master disc has a dirty or scuffed data surface, you should replace the
master as soon as possible!
Remember – the quality of duplication depends on the quality of master and blank discs used!
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Microboards Technology, LLC
Appendix 1: Menu List
With Hard Drive Available Without Hard Drive Available
1.
Copy
2.
Test
3.
Compare
4.
Test + Copy
5.
Copy + Compare
6.
Select Burn Speed
7.
Select Source
8.
Erase
9.
Hard Drive Setup
1. Select Partition
2. Load Partition
3. Rename Partition
4. Delete Partition
5. Partition Info
6. Display Order
7. Select Loading Drive
8. Format Hard Drive
10.
Mix Audio Tracks
11.
Setup
1. Language
2. Auto Start
3. Read Error Skip
4. CD Writing Mode
5. Max Audio, VCD & CDG
Speed
6. Buzzer
7. Startup Menu
8. Screen Saver
9. Duplication Mode
10. Counter
11. DVD+R High Compatibility
Mode
12. ISRC
13. Disable Drives
14. External Connection
15. CD+G Support
16. Overburn
12.
Utilities
1. Disc Info
2. Prescan
3. System Info
4. Device Info
5. Load Default
6. Update Firmware
7. Save
13.
Manage Accounts
1. View User
2. Create User
3. Edit User Info
4. Delete User
5. Password on Bootup
14.
AutoCopy
15.
Shutdown
1.
Copy
2.
Test
3.
Compare
4.
Test + Copy
5.
Copy + Compare
6.
Select Burn Speed
7.
Select Source
8.
Erase
9.
Mix Audio Tracks
10.
Setup
1. Language
2. Auto Start
3. Read Error Skip
4. CD Writing Mode
5. Max Audio, VCD & CDG
Speed
6. Buzzer
7. Startup Menu
8. Screen Saver
9. Duplication Mode
10. Counter
11. DVD+R High Compatibility
Mode
12. ISRC
13. Disable Drives
14. External Connection
15. CD+G Support
16. Overburn
11.
Utilities
1. Disc Info
2. Prescan
3. System Info
4. Device Info
5. Load Default
6. Update Firmware
7. Save
8. Manage Accounts
12.
Manage Accounts
1. View User
2. Create User
3. Edit User Info
4. Delete User
5. Password on Bootup
13.
AutoCopy
14.
Shutdown
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DVD Premium & Premium Pro Series
Error
The master disc is detected but can’t be identified.
Appendix 2: Error Messages
Master Discs should always be clean and free from scratches to reduce the number of
duplication failures.
If an error situation occurs during duplication, the display will show both an error code and an
error message.
Code
200 Source Disc Empty
201 Bad Master
202 No Targets!
203
204
205 Targets Not Blank!
206
208
209
210 Bad Discs!
211
214
230 Not enough HDD space
231 Redundant Name!
Error Message Description and Recommended Solutions
Burner Mixed or
Firmware Version
Mixed
Targets & Master Not
Compatible!
Targets & Master Size
Mismatch!
Targets are not RW
Discs!
Master Disc is CSS
Protected!
This format can not be
tested!
Blu-ray is not
supported!
The master disc was detected and identified successfully,
but is blank.
Check the master to ensure it contains data.
Check the master disc for defects or errors.
All blank discs are missing once the job has already
started.
Verify that blank discs are loaded into the recorders.
The model or firmware versions of all installed recorders
are not the same.
Drive may have been replaced. Contact Tech
Support.
The master disc and target discs do not have the same
format.
Verify that the master and target discs are the same
format (CD master and CD blanks, for instance). You
can use Disc Info in the Utilities menu to verify the disc
formats.
Existing data has been detected on the target discs.
Verify the discs are blank, replace if not.
During Compare: The sizes of the master disc and
successful copies are different.
During Copy: The capacity of the blank discs is less than
the data size of the master.
During Compare: Contact Tech Support
During Copy: Use Disc Info in the Utilities menu to
verify that the blanks capacity is large enough for the
data on the master disc.
The target discs are not Rewritable during an Erase
attempt.
Verify that each loaded disc is rewritable.
The master disc is copy protected.
Copy protected masters cannot be duplicated.
The target discs are detected but cannot be identified.
Replace discs that cannot be identified.
Target discs during a Test attempt are DVD+R,
DVD+RW, DVD+R DL, BD-R, or BD-RE.
Disc formats listed above are not supported by the
test function.
The duplicator does not support using Blu Ray media.
Replace Blu Ray media with CD or DVD.
There is not enough empty space on the hard drive to
store the current master.
Free up hard drive space by deleting unnecessary
images or folders.
The name entered already exists on the hard drive.
Either enter a different name or rename the previous
file of the same name.
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Microboards Technology, LLC
Error
enter the correct password.
Code
232 Format Failed!
233 Hard Drive Corrupted
235
240 Wrong Password
241 Login Failed
251 Copy Audio Error
252 Not Audio CD
253
260 No Update File
261 Wrong Update File
262 Unknown Flash Model
263 User Abort
Error Message Description and Recommended Solutions
Hard Drive Access
Error
Over Blank Disc
Capacity
The hard drive was not able to be formatted. An
additional error code will be displayed as XX-YY, with XX
being the index of the drive with the error and YY being
the error code.
Possible hard drive failure; contact Technical
Support.
The hard drive is corrupted and the information on the
drive cannot be accessed.
Reformat the hard drive.
The duplicator encountered an error when attempting to
access the hard drive.
Possible hard drive failure; contact Technical
Support.
The password that was entered is not correct.
Confirm the correct password is being used or use a
different password.
An incorrect password was entered 3 times
consecutively.
Wait 5 minutes, then reContact Technical Support if the problem persists.
Applies to Mix Audio Tracks. An error occurred during
the Mix Audio process. Could be caused by either a
master error or a recording error.
Try a different master or blank disc.
Applies to Mix Audio Tracks. The master disc is not an
Audio CD.
Verify the master disc is an Audio CD.
Applies to Mix Audio Tracks. The total size of the
selected tracks is larger than the remaining capacity of
the target discs.
Select alternate track of smaller size, or remove
selected track.
A valid firmware file was not detected on the disc during a
Firmware Update attempt.
1. Confirm the file on the disc is not a “zip” file. If
so, extract the file and burn to another disc.
2. Confirm that the update disc was burned as a
“Mode 1” Data CD. Drag-and-drop burn methods
such as the Windows XP burn utility generally do
not use this format and will not be recognized.
3. Verify that there are no other discs loaded in the
duplicator. Insert the update disc in another
drive tray and repeat.
The Firmware Update File is either not compatible with
your duplicator or is corrupted.
Download and burn Update File again. Contact Tech
Support if this error persists.
The Firmware Update File is not for your duplicator.
Contact Tech Support for the correct file. Have
Duplicator Model and Serial Number available.
A duplication job has been deliberately cancelled by the
user by pressing the ESC button for more than 5 seconds
during a duplication attempt.
Once the reason for cancellation has been corrected,
restart the job after replacing any partially burned
media.
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DVD Premium & Premium Pro Series
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Microboards Technology, LLC
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