This is an unvented gas-fired heater.
It uses air (oxygen) from the room
in which it is installed. Provisions for
adequate combustion and ventilation
air must be provided. See page 7.
READ BEFORE INSTALLING. SAVE THESE INSTRUCTIONS
WARNINGS
WARNINGS
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
– Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
– WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the
fire department.
– Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
CONTENTS
Important Safety Information .......................... 3
Getting Started .................................................. 5
Product Features and Specifications ............. 6
General Installation Information ..................... 7
Read these instructions carefully before installing or trying to operate this vent-free gas heater.
• Any change to this heater or its controls can be dangerous.
• Improper installation or use of the heater can cause serious injury or death from fire,
burns, explosion or carbon monoxide poisoning.
• Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner
flame patterns.
WARNING
• Do not use a blower insert, heat exchanger insert or other accessory, not approved for
use with this heater where applicable.
1. Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
2. Children and adults should be alerted to the hazard
of high surface temperature and should stay away to
avoid burns or clothing ignition.
3. Young children should be carefully supervised when
they are in the same room with the appliance.
4. Do not place clothing or other flammable material on
or near the appliance.
5. Any safety screen or guard removed for servicing an
appliance, must be replaced prior to operating the
heater.
6. Installation and repair should be done by a qualified
service person.
7. To prevent malfunction and/or sooting, an unvented
gas heater should be cleaned before use and at least
annually by a professional service person. More
frequent cleaning may be required due to exces
sive lint from carpeting, bedding materials, etc. It is
imperative that control compartments, burners and
circulating air passageways be kept clean.
OWNER
Please retain these instructions for future reference
8. For propane/LP insert, do not place propane/LP supply
tank(s) inside any structure. Locate propane/LP supply
tank(s) outdoors. To prevent performance problems, do not
use propane/LP fuel tank of less than 100 lbs. capacity.
9. The installation must conform with local codes or, in
the absence of local codes, with the National Fuel Gas
Code, ANSI Z223.l/NFPA54.
10. This unit complies with ANSI Z21.11.2b.2004
Heaters and also complies with ANSI Z21.60-1996
Decorative Vented Appliances for Solid Fuel Burning
Fireplaces. State and local codes may only allow operation of this appliance in a vented configuration. Check
your state or local codes. For vented operation, see Vented Instructions in this manual.
11. Do not install the heaters in a bathroom or bedroom.
12. Correct installation of the ceramic fiber logs, proper
location of the heater, and annual cleaning are necessary to avoid potential problems with sooting. Sooting,
resulting from improper installation or operation, can
-
settle on surfaces outside the fireplace. See log placement
instructions for proper installation.
Continued on page 4
.
Unvented
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning are similar to the flu with head-
aches, dizziness and/or nausea. If you have these signs, the insert may not have been installed properly. Get fresh air at
once! Have the insert inspected and serviced by a qualified service person. Some people are more affected by carbon
monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the
influence of alcohol, and those at high altitudes.
Propane/LP gas and natural gas are both odorless. An odor-making agent is added to each of these gases. The odor
helps you detect a gas leak. However, the odor added to these gases can fade. Gas may be present even though no
odor exists.
65D0001 3
IMPORTANT SAFETY INFORMATION
Continued from page 3
13. Avoid any drafts that alter burner flame patterns. Do not
allow fans to blow directly into fireplace. Do not place
a blower inside burn area of firebox. Ceiling fans may
create drafts that alter burner flame patterns. Sooting and
improper burning will occur.
14. Caution: Candles, incense, oil lamps, etc. produce
combustion byproducts including soot. Vent-free appliances will not filter or clean soot produced by these types
of products. In addition, the smoke and/or aromatics
(scents) may be reburnt in the vent-free appliance which
can produce odors. It is recommended to minimize the
use of candles, incense, etc. while the vent-free appliance is in operation.
15. This is an unvented gas-fired heater. It uses air (oxygen)
from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided.
See page 7.
16. Keep room area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
17. Unvented gas heaters are a supplemental zone heater.
They are not intended to be a primary heating appliance.
Water vapor produced by an unvented heater can create
moisture problems in a home when operated for extended
periods of time.
18. During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain
oils, films or bonding agents. These chemicals are not
harmful but may produce annoying smoke and smells
as they are burned off during the initial operation of the
appliance; possibly causing headaches or eye or lung
irritation. This is a normal and temporary occurrence.
21. The heater must be isolated from the gas supply piping
system by closing its individual manual shutoff valve
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2 psig
(3.5 kPa).
22. Do not use this room heater if any part has been under
water. Immediately call a qualified service technician
to inspect the room heater and to replace any part of the
control system and any gas control which has been under
water.
23. This appliance must not be used with glass doors in the
closed position. This can lead to pilot outages and severe
sooting outside the fireplace.
24. Never burn solid fuels in a fireplace where a unvented
room heater is installed.
25. Always have a fireplace screen in place when the appliance is in operation and , unless other provisions for
combustion air are provided, the screen shall have an
opening(s) for induction of combustion air.
This appliance may be installed in an aftermarket, permanently located, manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
Never connect unit to private
(non-utility) gas wells. This gas is
commonly known as wellhead gas.
The initial break-in operation should last two to three
hours with the burner at the highest setting. Provide
maximum ventilation by opening windows or doors to
allow odors to dissipate. Any odors remaining after this
initial break-in period will be slight and will disappear
with continued use.
19. Input ratings are shown in BTU per hour and are for
elevations up to 2,000 feet. For elevations above 2,000
feet, input ratings should be reduced 4 percent for each
1,000 feet above sea level. See the National Fuel Gas
Code.
20. The heater and its individual shutoff valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in
excess of 1/2 psig (3.5 kPa).
4 65D0001
WARNING
We suggest that our gas hearth
products be installed and
serviced by professionals who
are certified in the U.S. by the
National Fireplace Institute®
(NFI) as Gas Specialists.
www.nficertified.org
Attention Massachusetts Residents:
This product must be installed by a licensed gas
fitter.
GETTING STARTED
MAKE SURE YOU HAVE RECEIVED ALL PARTS:
Check your packing list to verify that all listed parts have been received. You should have the following:
• Unvented gas log grate/burner assembly • Plastic bag containing crushed volcanic rock
• Installation/operating instructions • Two (2) anchoring screws
• Ceramic Fiber logs
The millivolt controlled version of this heater is the only style designed to be operated with optional devices for ON/OFF
functions. The following options may be used with the millivolt controlled heater. These options are
log set.
• Hand held Remote with receiver • Wall thermostat with 15' wire
• Wall switch with 15' wire • Hand held Thermostat Remote with receiver
• Handle the gas log burner assembly by the grate only. Do not pick the unit up by the
burners.
• Gloves are recommended when handling ceramic fiber logs to prevent skin irritation
from loose fibers. Logs are fragile — handle with care.
CAUTION
not packaged with the
Carefully inspect the contents for shipping damage. If any parts are missing or damaged, immediately inform the dealer
from whom you purchased the appliance. Do not attempt to install any part of the appliance unless you have all parts
in good condition.
WHAT YOU WILL NEED FOR INSTALLATION:
You must have the following items available before proceeding with installation:
• External regulator (for propane/LPG and 1/2 lb. natural gas systems only)
• Piping which complies with local codes • Sediment trap
• Screwdriver • Tee joint.
• Pipe sealant approved for use with propane/LPG (Resistant to sulfur compounds)
• Drill with 5/32 bit • Pipe wrench or appropriate size crescent wrench set
• Manual shutoff valve
65D0001 5
PRODUCT FEATURES ANDSPECIFICATIONS
NATURAL GAS
Manual Pressure Millivolt Pressure
Regulator Pressure Setting: 4.0" w.c. Regulator Pressure Setting: 3.5" w.c.
Gas Inlet Pressure: Max. 10 1/2" w. c. Pilot Regulator: 3.5" w.c.
Min. 5" w.c. Gas Inlet Pressure: Max. 10 1/2" w. c.
Min. 5" w.c.
Gas Rate
Model NumberControl
DYD24/18NMManual36,00023,000
DYD24/18NVMillivolt36,00026,000
Max BTU/HrMin BTU/Hr
PROPANE/LPG
Note: An external regulator is required to reduce supply pressure to a maximum of 13" w.c.
Manual Pressure Millivolt Pressure
Regulator Pressure Setting: 10" w.c. Regulator Pressure Setting: 10" w.c.
Gas Inlet Pressure: Maximum 13" w.c. Gas Inlet Pressure: Maximum 13" w.c.
Minimum 11" w.c. Minimum 11" w.c.
Gas Rate
Model NumberControl
DYD24/18PMManual36,00023,000
DYD24/18PVMillivolt36,00027,000
IGNITION CONTROLS
Piezo ignitor allows ignition of the pilot without the use of matches or batteries.
Manual control has three (3) positions:
OFF - All gas to the gas logs is shut off at the valve.
IGN - Valve position to light/maintain a standing pilot.
HI/LOW - Variable position corresponding to desired flame height (heat input)
Max BTU/HrMin BTU/Hr
Millivolt control has four (4) positions:
OFF - All gas to the gas logs is shut off at the valve.
IGN - Valve position to light/maintain a standing pilot.
ON - Valve position to turn ON/OFF log set with remote switch/thermostat.
HI/LOW - Variable position to control flame height (heat output).
PILOT
The gas log heater is fitted with a specially designed safety pilot light (ODS assembly) which senses the amount of oxygen
available in the room and shuts the gas log heater off if the oxygen level begins to drop below a satisfactory level. The pilot
can only be relit when adequate fresh air is available.
THERMAL GENERATOR
The millivolt gas log pilot is fitted with a millivolt generator to provide power for remote activation.
6 65D0001
GENERAL INSTALLATION INFORMATION
CODES
Adhere to all local codes or, in their absence, the latest edition of THE NATIONAL FUEL GAS CODE ANSI Z223.1 or
NFPA54 which can be obtained from…
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
or
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
ADEQUATE COMBUSTION AND VENTILATION AIR
This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air.
The National Fuel Gas Code, (ANSI Z223.1), defines a confined space as a space whose volume is less than 50 cubic feet
per 1,000 BTU per hour (4.8 m
fined space is defined as a space whose volume is not less than 50 cubic feet per 1,000 BTU per hour (4.8 m3 per kw) of the
aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the
appliances are installed, through openings not furnished with doors, are considered a part of the unconfined space.
UNUSUALLY TIGHT CONSTRUCTION IS DEFINED AS CONSTRUCTION WHERE…
a) walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of 1 perm
(6 x 1011 kg per-pa-sec-m2) or less with openings gasketed or sealed, and
b) weather striping has been added on openable windows and doors, and
c) caulking or sealant are applied to areas such as joints around windows and door frames; between sole plates and doors;
between wall-ceiling joints; between wall panels; at penetrations for plumbing, electrical, and gas lines; and at other
openings.
3
per kw) of the aggregate input rating of all appliances installed in that space. An uncon-
65D0001 7
W
H
GENERAL INSTALLATION INFORMATION
Figure 1 - Example of a Large Room with 1/2 Wall Divider
Counter
Fireplace
The following formula can be used to determine the maximum heater rating per the definition of unconfined space:
BTU/Hr = (L1 + L2) Ft x (W) Ft x (H) Ft
x 1000
50
Consider two connecting rooms with an open area between, with the following dimensions:
L1 = 151/2 Ft., L2 = 12 Ft., W = 12 Ft., H = 8 Ft.
BTU/Hr = (151/2 + 12) x (12) x (8)
x 1000 = 52800 BTU/Hr
50
If there were a door between the two rooms the calculation would be based only on the room with the heater.
BTU/Hr = (151/2) x (12) x (8)
x 1000 = 29760 BTU/Hr
50
If the area in which the heater may be operated is smaller than that defined as an
unconfined space or if the building is of unusually tight construction, provide adequate
combustion and ventilation air by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1, Section 5.3 or applicable local codes.
WARNING
8 65D0001
C
A
D
B
FIREPLACE AND HEARTH DIMENSIONS
This appliance has been specifically tested and design certified for installation only
in a solid-fuel burning fireplace including factory-built UL127 fireplaces and masonry
fireplaces, or in a listed ventless firebox
Exception: DO NOT install this appliance in a factory-built fireplace that includes
WARNING
instructions stating that it has not been tested or should not be used with unvented
WARNING
gas logs.
Use manufacturer's installation and clearance requirements as defined in their manual.
The DYD Series unvented room heater is approved for installation into the following unvented fireplaces:
GCUF(32,36,42) and VFR(32,36,42) Series Fireboxes
The DYD Series unvented room heater may also be installed into a Ventless Firebox Enclosure for Gas Fired Decorative
Type Unvented Room Heaters per ANSI Z21.91b.2004, as long as firebox hearth dimensions meet the minimum hearth
dimensions shown below.
ModelABCD
DYD29"131/4"171/2"17"
(see below).
Figure 2 - Hearth Minimum Dimension for Solid Fuel Burning
Fireplaces and UL127 Factory Built Fireplaces
65D0001 9
LO
HI
OFF
ON
IGN
PLACEMENT IN A FIREPLACE WITH A RESTRICTIVE BARRIER
IMPORTANT INFORMATION FOR THE INSTALLATION OF THIS GAS LOG SET
The following are guidelines for placing a gas log set in a fireplace that has a restrictive barrier along the bottom front opening of the fireplace. Some examples of barriers are glass/screen door frames and sunken/recessed fireplaces.
Height of Restriction (X)Minimum Depth of Fireplace/Firebox
No restriction13"
0 to 1.5"16"
Greater than 11/2" to 3"16"
Greater than 3"Any barrier greater than three inches (3") placed in front of the gas log set is not
recommended by the manufacturer.
Glass door frames
with adjustable
louvers should have
the lovers fully open
while the unit is in
operation.
The log set should be
placed against or as near
as possible to the rear wall
of the fireplace/firebox.
Height of restrictive barrier
X
caused by glass door frames,
recessed fireplaces, etc. from
the base or bottom surface of the
unit. (See Table).
Depth of fireplace/firebox.
(SeeTable).
Figure 3 - Reference Drawing of a Natural Flame Log Set in an Enclosure
Barriers such as the bottom of a glass door frame placed in front of a gas log set can
change the air flow characteristics of the fireplace which in turn can cause the unit to
overheat and malfunction.
WARNING
NOTE: Non combustible material such as refractory brick may be used to line the floor of the fireplace
in order to raise the height of the gas log set in relation to a restrictive barrier. If the unit is raised, the
minimum height dimension listed in the homeowner’s manual must not be exceeded.
NOTE: If the log set is equipped with a remote receiver, a restrictive barrier may reduce the battery life
by increasing the ambient temperature inside the fireplace. Placement of the receiver outside of the
fireplace will extend the battery life.
10 65D0001
16"
42"
CLEARANCES ANDHEIGHT REQUIREMENTS
The dimensions shown in Figures 4 through 10 and defined in the fireplace manufacturer's
instructions are minimum clearances to maintain when installing this heater. Left and
right clearances are determined when facing the front of the heater.
When heater is installed into a ventless firebox, minimum clearances, as specified by
the ventless firebox manufacturer, must be met.
Follow these instructions carefully to ensure safe installation. Failure to follow
WARNING
instructions exactly can create a fire hazard.
Sidewall and ceiling clearances: The sides of the fireplace opening must be at least 16" from any combustible wall.
The ceiling must be at least 42" from the top of the fireplace opening.
Figure 4 - Sidewall and Ceiling Clearances
65D0001 11
Heater in
Fireplace or
Firebox
8" or More of
Heat Resistant
Material
Hood
Measure
this
distance
Heater in
Fireplace or
Firebox
Heat
Resistant
Material
CLEARANCES and HEIGHT REQUIREMENTS
Heat resistant material (minimum requirements) with no wooden mantel or other combustible projection:
To install the gas logs into a fireplace with no wooden mantel, shelf or other combustible projection above the fireplace
opening, measure the heat resistant material height, per Figure 5, then see TABLE A.
Heat resistant materials such as slate and marble must be at least
combustible material.
IMPORTANT: If you cannot meet these minimum clearances you must operate the heater with chimney flue damper open.
See Installing Vented Applications found on page 16.
1
/2" thick. Sheet metal should not be installed onto
Figure 5 - Measuring Heat Resistant Material
Figure 6 - Measuring Heat Resistant Material
for Mantel
Heat resistant material (minimum requirements) with wooden mantel or other combustible projection:
To install the heater with a wooden mantel, shelf or other combustible projection above, first measure the heat resistant
material shown in Figure 6.
TABLE A - Heat Resistant Material Requirements with No Mantel or Combustible Projection
12 65D0001
HEAT RESISTANT MATERIAL
MEASUREMENT
20" or moreHood not required.
8" to less than 20"Extend heat resistent material to 20" or install Hood.
Less than 8"Extend heat resistant material to at least 8" and
REQUIREMENTS FOR SAFE INSTALLATION
See Figure 6.
install hood. See Figure 6. OR, extend heat resistant
material to a height of at least 20".
DYD24/18
Heater in Fireplace or Firebox
Heat
Resistant
Material
Hood
12"
6" - 10 "
21/2"
8"min. 13" 18" 20"
Heater in
Fireplace or
Firebox
Heat
Resistant
Material
10" or less
20" min. 32"
CLEARANCES ANDHEIGHT REQUIRMENTS
HEAT RESISTANT MATERIAL
MEASUREMENT
20" or moreHood not required. Observe profiles (side elevations) shown in Figure 8.
8" to less than 20"Install hood (CABR/CABL) and observe profiles shown in Figure 7; OR extend heat
Less than 8"Extend heat resistant material to at least 8", install hood (CABR/CABL) and observe
REQUIREMENTS FOR SAFE INSTALLATION WITH WOODEN MANTEL, SHELF
OR OTHER COMBUSTIBLE PROJECTION
resistant material to at least 12" and observe profiles shown in Figure 8.
profiles shown in Figure 7; OR extend heat resistant material to at least 12" and observe
profiles shown in Figure 8.
TABLE B - Heat Resistant Material Heights and Mantel Location
Example: A mantel may project from the wall a maxi-
Figure 7 - Minimum Mantel Clearance
with Hood
mum of 2 1/2" at a minimum of 13" above the
opening and a maximum of 10" at a minimum
Figure 8 - Minimum Mantel Clearance
with No Hood
Example: The bottom of the mantel may project from the
wall a maximum of 10" at a minimum of 32"
above the opening.
of 18" above the opening.
65D0001 13
Heater in
Fireplace or
Firebox
5" Minimum
Combustible
Material
14" Minimum
Heater in
Fireplace or
Firebox
Combustible
Material
This Distance
May Now Be
Less than 5"
FLOOR CLEARANCE
The gas log heater must be installed at least 5" above any combustible flooring material, such as carpeting or tile, which is
closer than 14" to the base of the fireplace. The minimum distance must be maintained from the top surface of carpeting,
tile, etc. See Figure 9.
OR,
The gas log heater may be installed nearer to the floor if a minimum of 14" of noncombustible material such as slate or marble
is installed between the base of the fireplace and the combustible flooring. See Figure 10.
Figure 10 - Minimum Clearance above Combustible Flooring with
Noncombustible Material Installed at Base of Fireplace
14 65D0001
Damper Stop
Damper
FIREPLACE PREPARATION
BEFORE FULLY INSTALLING THE UNIT:
• Turn OFF the gas supply to the fireplace or firebox.
• Seal any fresh air vents and/or ash clean-out doors located on the floor or wall of the fireplace. If left unsealed, drafting
may cause pilot outage or sooting. Use a heat resistant sealant. Do not seal the chimney flue damper.
Before installing in a solid fuel burning
fireplace, The chimney flue and firebox
must be cleaned of soot, creosote,
ashes and loose paint by a qualified
chimney cleaner.
WARNING
INSTALLING VENTED APPLICATIONS
Manual and millivolt controlled gas logs may be installed as a vented decorative log set in compliance with ANSI Z21.60
and National Fuel Gas Code, Section 6.6 Since, the gas logs are operated with the damper open, non-combustible material
and minimum mantel requirements do not apply.
This appliance is for installation only in a solid fuel burning fireplace (masonry fireplace
or manufactured fireplace) with a working flue and constructed of noncombustible
material.
Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating that it has not been tested or should not be used with unvented
WARNING
gas logs.
BEFORE INSTALLING THE APPLIANCE:
• Turn off gas supply to fireplace or firebox.
• Have the fireplace floor and chimney professionally cleaned to remove ashes, soot, creosote or other obstructions. Have
this cleaning performed annually after installation.
• Seal any fresh air vents or ash clean-out doors located on floor or wall of fireplace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney flue damper.
Install and operate the appliance as directed in this
manual.
DAMPER STOP INSTALLATION:
A damper stop must be provided with the unit. Contact
your dealer to obtain one. The damper stop must be
installed as shown in Figure 11 to prevent full closure
of the fireplace damper blade and provide a minimum
29 square inch flue opening.
Figure 11 - Damper Stop Installation.
(See WARNING at top of next page.)
65D0001 15
LO
HI
OFF
ON
IGN
INSTALLING VENTED APPLICATION
The fireplace and gas logs function as a system. If the fireplace is spilling into the room
(check with a match or a smoke stick), reposition the damper clamp until a positive
draft is obtained by opening the damper. If negative pressure in home prevents having
a positive draft, contact your dealer for assistance.
WARNING
PLACING AND SECURING APPLIANCE
You must secure the gas log heater to the fireplace floor. If not, the entire unit may move
when you adjust the controls. Movement of unit may cause shifting of the gas logs which
leads to sooting and improper burning. Grate movement could cause a gas leak.
Special care is required if you are installing the unit into a sunken fireplace. You must
raise the fireplace floor to allow access to gas log controls. This will insure adequate air
WARNING
flow and guard against sooting. Raise the fireplace floor using noncombustible materials,
as described in Placement in a Fireplace with Restrictive Barrier on page 10.
ASSEMBLY PROCEDURE:
1. Center the gas log unit in the fireplace or firebox. Make certain the front feet of the grate sit inside the front edge of the
fireplace or firebox.
2. Anchor holes are located on the flange of the unit. See Figure 12. After centering the grate correctly, mark the hole
positions on the fireplace/firebox floor. Drill two (2) 5/32" diameter holes approximately 11/2" deep.
3. Anchor the grate to the fireplace/firebox floor using the screws provided. See Figure 12.
Proper installation of the grate is essential to prevent any movement of the gas logs and controls during operation.
Screw
Screw
Anchor
Hole
Figure 12 - Securing Heater to Floor of Fireplace/Firebox
16 65D0001
CONNECTING THE GAS
NOTICE: A qualified gas appliance installer must connect the heater to the gas supply. Consult all local
codes.
Use new black iron or steel pipe. Internally tinned copper or copper tubing can be used
per National Fuel Code, section 2.6.3, providing gas meets hydrogen sulfide limits, and
where permitted by local codes. Gas piping system must be sized to provide minimum
inlet pressure (Listed on Data Plate) at the maximum flow rate (BTU/Hr). Undue pressure
loss will occur if the pipe is too small.
A manual shutoff valve must be installed upstream of the appliance. Union tee and
CAUTION
plugged 1/8" NPT pressure tapping point should be installed upstream of the appliance.
See Figure 13.
To Heater
Valve
Stainless
Flexible Tube
Manual Shutoff
IMPORTANT: Hold heater valve firmly with a wrench to prevent movement when connecting to inlet pipe.
Pipe Coupling
Pipe
Valve
Figure 13 - Gas Connection
Locations that the Pressure
Tapping Point May Be Installed
Gas Supply
Inlet
CHECK GAS TYPE: The gas supply must be the same as stated on the heater’s rating
plate. If the gas supply is different, DO NOT INSTALL THE HEATER. Contact your dealer
for the correct model.
CAUTION
Always use an external regulator for all propane/LPG heaters and high pressure one to two-pound systems only, to
reduce the supply tank pressure to a maximum of 13" w.c. This is in addition to the internal regulator in the heater valve.
65D0001 17
CHECKING GAS PRESSURE
The heater gas inlet connection is a 3/8" NPT at the valve. On units
Connecting directly to an
unregulated propane/LPG tank
can cause an explosion.
WARNING
WARNING
Test all gas joints from the gas meter to the heater valve for leaks using a gas analyzer or soap and water solution after completing connection. DO NOT USE AN OPEN FLAME.
Check the gas pressure with the appliance burning and the control set to HIGH.
MANUAL CONTROL (Figure 14)
The pressure regulator is preset and locked to discourage tampering. If the pressure is not as specified,
replace the regulator with the correct part from the parts
list in this manual.
with Millivolt control, the inlet connection is on the right side, when
you face the unit. On units with manual control, the inlet connection
is on the right. To connect from the opposite side, route the pipe
under the rear portion of the unit.
When tightening up the joint to the valve, hold the valve securely
to prevent movement.
NPT Test Plug
Remove 1/8" NPT plug, located on side of regulator
body. Install fitting and tubing to pressure gauge. After
taking pressure reading, reinstall test plug. Check for
gas leaks.
MILLIVOLT CONTROL
The valve regulator controls the burner pressure which
should be checked at the pressure test point.
Turn captured screw counter clockwise two or thre
turns and then place tubing to pressure gauge over test
point (Use test point “OUT” closest to control knob).
After taking pressure reading, be sure and turn captured
screw clockwise firmly to re-seal. Do not over torque.
Check for gas leaks.
(Figure 15)
Figure 14 - Pressure Test Point Location
Manual Control
Test Port “OUT”
Figure 15 - Pressure Test Point Location
Millivolt Control
18 65D0001
CAUTION
Label all wires prior to
disconnection when
servi cing controls.
Wi r i ng erro r s ca n
cause improper and
dangerous operation.
Verify proper operation
after servicing.
Wall
Switch
On/Off
Switch
TP/TH = 2
ELECTRICAL WIRING (MILLIVOLT)
The millivolt valve is a self-powered combination gas control THAT DOES NOT
REQUIRE 110 VAC TO OPERATE.
ODS
Pilot
On/Off
Switch
ODS
Pilot
Millivolt
Valve
Spade
Terminal
TH = 3
TP = 1
Red
Red
Switch
Optional Wall
Figure 16 - Wiring Diagram
CONNECTING OPTIONAL WALL SWITCH OR THERMOSTAT
1. Use 18 awg, two-wire cable, 20 feet maximum length.
2. At one end of the cable, connect both wires to the wall switch or thermostat. At the other end, connect one wire to TP/TH
and one wire to TH. The color of the wires does not matter. Or you can hook the wall switch of thermostat to wires on
the left side of the unit.
65D0001 19
Switch or Remote
Receiver
LO
HI
OFF
ON
IGN
SKYTECH
OFF
ON
REMOTE
ELECTRICAL WIRING (MILLIVOLT)
CONNECTING REMOTE RECEIVER
THESE INSTRUCTIONS SUPERCEDE THE SECTION ENTITLED “HEARTH MOUNT” IN THE M
REMOTE INSTRUCTIONS SUPPLIED WITH THE REMOTE.
1. Cut cable to length (approximately 12") for placement in the fireplace.
2. Strip back
1
/4" of the insulation from both ends of each wire.
3. Connect two .25 female connectors to the wires at one end of the
cable.
4. Insert the opposite ends of the wires into the receiver wire terminals
and tighten the screws.
5. Connect the connectors to the two .25" male connectors located
on the left side when facing the unit (See Figure 16, page 19). Do
not let wire touch grate or burner.
6. Stick velcro pads with self-adhesive backing to bottom of remote
receiver and to the left side of the unit. See Figure 17.
7. Attach remote receiver with velcro pads. Control switch must face
forward.
NOTE: Heat reduces battery life. You can protect the
receiver and extend battery life by mounting the receiver in
a wall or other location outside the fireplace.
ILLIVOLT HAND-HELD
Remote
Receiver
Velcro Pads
Figure 17 - Installing Remote Receiver
CHECKING SYSTEM OPERATION
The millivolt system and individual
components may be checked with
a millivolt meter having a 0-1000
mV range. Conduct each check
shown in chart below by connect
ing meter test leads to terminals as
indicated.
CHECK
TEST
-
A
B
TO TEST
COMPLETE
SYSTEM
THERMOPILE
OUTPUT
CONNECT
METER LEADS
TO TERMINALS
2 & 3CLOSEDCLOSED
1 & 2OPENOPEN
THERMOSTAT
CONTACTS
METER READING
SHOULD BE
A. COMPLETE MILLIVOLT SYSTEM CHECK
(“A” Reading - Thermostat contacts CLOSED - Control Knob “ON” - Main burner should come ON)
a. If the reading is more than 100 millivolts and the automatic valve still does not come on, replace the control.
b. If the closed circuit reading (“A” reading) is less than 100 millivolts, determine cause for low reading, proceed to
Section B below.
B. Thermopile Output Reading Check
(“B” Reading - Thermostat contacts OPEN - Main burner OFF)
1. Check gas pressure to the unit. If gas pressure is within minimum and maximum on data plate, then check pilot
voltage, 325 millivolts minimum. If the minimum millivolt reading is not obtainable, replace pilot.
20 65D0001
LO
HI
OFF
ON
IGN
LOG PLACEMENT
Before you begin — This unit is supplied with a four ceramic fiber log units. Do not handle the log unit with your bare
hands. Always wear gloves to prevent skin irritation from ceramic fibers. After handling the log unit, wash your hands
gently with soap and water to remove any traces of fibers.
Top Left Log
WARNING
The positioning of the log unit is
critical to the safe and clean operation
of this heater. Sooting and other
problems may result if the logs are
not properly and firmly positioned in
the appliance. Never add additional
logs or embellishments such as pine
cones, vermiculite or rock wool to the
heater. Only use the log uit supplied
with the unit.
Failure to position the parts in
accordance with diagrams below or to
use only parts specifically approved
for this heater may result in property
damage or personal injury.
(#3)
Top Right Log
(#4)
Main Log
(#1)
INSTALLING LOG UNIT ON GRATE
1. Install Main Log (#1) on two log pins on base. Check
log position and stability. See Figure 18.
2. Install Front Log (#2) in front of burner on the grate
bars. See Figure 18.
3. Rest rear end Top Left Log (#3) in the indention on
Front Log
(#2)
the main log. Line up hole in bottom of Top Left Log
(#3) with slot on Front Log. See Figure 18.
4. Position rear end of Top Right Log (#4) on indention
of main log. Rest front end of Top Right Log (#4) on
front lot. See Figure 18.
PLACING THE DECORATIVE ROCK
CAUTION
DO NOT sprinkle volcanic rock on the
logs or around the pilot or the main
burner. This may cause sooting. Only
place volcanic rock on the floor of the
fireplace.
During initial operation of the new
heater, burning logs will give off a paper
burning smell and orange flames will be
present. Simply open the windows for
a few hours to vent the odor.
65D0001 21
Log Pins
Grate Bars
Figure 18 - Installing Logs to Grate
FLAME APPEARANCE
Flames from the pilot, front and rear burner should be visually checked as soon as the heater is installed.
In addition, periodically check the flames visually during operation.
CHECKING THE PILOT FLAME
The pilot flame must always be present when the heater is in operation. It should just touch the top of the ther-
mocouple tip for natural. See Figures 19 and 21 for correct pilot flame.
If the pilot flame does not touch the thermocouple, then the main burner cannot function reliably. See Figures 20 and 22 for
incorrect shape of pilot flame.
MILLIVOLT CONTROL
Thermocouple
for Natural
Thermocouple
for LP
Figure 19 - Correct Appearance of Pilot Flame
MANUAL CONTROL
Thermocouple
for Natural
Thermocouple
for Natural
Thermocouple
for LP
Figure 20 - Incorrect Appearance of Pilot Flame
Thermocouple
for Natural
Thermocouple
for LP
Figure 21 - Correct Appearance of Pilot Flame
22 65D0001
Thermocouple
for LP
Figure 22 - Incorrect Appearance of Pilot Flame
LO
HI
OFF
ON
IGN
CHECKING THE BURNER FLAME
In normal operation at full rate after 15 minutes, the following flame appearances should be observed:
Figure 23 - Correct Appearance of Rear Flames
The left and right flames should be yellow and extend 1" to 2" above the log top surfaces. The yellow flames should
not
contact the logs.
OPERATING INSTRUCTIONS
Avoid any drafts that alter burner flame patterns. Do not allow fans to blow directly into the fireplace. Do not place
a blower inside the burn area of the firebox. Ceiling fans may create drafts that alter flame patterns. Sooting and improper
burning will result.
During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, films or
bonding agents. These chemicals are not harmful, but may produce annoying smoke and smells as they are burned off during
the initial operation of the appliance, possibly causing headaches or eye or lung irritation. This is a normal and temporary
occurrence.
The initial break-in operation should last two to three hours with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in will be slight
and will disappear with continued use.
This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and severe sooting
outside the fireplace.
65D0001 23
LO
HI
OFF
ON
IGN
OPERATING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
If you do not follow these instruction
exactly, a fire or explosion may result
causing property damage, personal
injury or loss of life.
WARNING
WARNING
A. This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the
unit by hand.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it. Call a qualified service technician. Force or attempted repair may result in
a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the control system and any gas control that has been under
water.
Piezo
Ignitor
Switch
Control Knobs
Figure 24 - Location of Piezo Ignitor, Control Knobs and Switch on Millivolt Unit
24 65D0001
OPERATING INSTRUCTIONS
MANUAL CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information.
2. Make sure the manual shutoff valve is fully open.
3. This heater is equipped with an ignition device (piezo) which automatically lights the pilot.
4. See Figure 24, page 24 for the location of the piezo ignitor and control knob. Push in gas control knob slightly
and turn control knob counterclockwise to the OFF position.
NOTE: Knob cannot be turned to OFF unless knob is pushed in slightly. Do not force.
5. Wait 5 minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas STOP! Fol
low the instructions under What to Do if You Smell Gas, page 24. If you do not smell gas, go to the next step.
6. From OFF position, push in gas control knob slightly and turn counterclockwise
tion. s Figure 25. Push in and hold control knob for 5 seconds.
NOTE: If you are running the heater for the first time, it will be necessary to press in the control knob for
30 seconds to allow air to bleed out of the gas piping.
7. With the control knob pushed in, push and release the piezo ignitor button to light the ODS pilot. The pilot
is located on the right side of the heater, behind the front log and in front of the main burner. If piezo ignitor
does not light the pilot, see Match Lighting Instructions, page 27.
8. Hold the control knob in for an additional 10 seconds to prevent the ODS pilot from shutting off the gas
while the thermocouple is warming up.
9. Release the control knob.
• If the knob does not pop out when released, stop and immediately call your service technician or gas sup
plier.
• If the ODS pilot will not stay lit after several tries, push and turn the gas control knob counterclockwise
to OFF and wait 15 seconds. Repeat steps 6 through 9.
10. Push in control knob and turn counterclockwise
to the HIGH setting. At this location the control
knob will pop out when positioned correctly. The knob can now be positioned at any position between HIGH
and LOW. See Figures 26 and 27.
to the IGN posi-
-
-
Rotate
Rotate
Push
Figure 25 - IGN PositionFigure 26 - HIGH PositionFigure 27 - LOW Position
Rotate
Push
Push
Wait 30 seconds before readjusting
the heater when the control knob has
been turned down to a lower setting.
WARNING
WARNING
TO TURN OFF GAS TO HEATER
1. Turn control knob clockwise to OFF position to completely shut off the heater.
2. If applicable: Turn off all electric power to the heater.
65D0001 25
OPERATING INSTRUCTIONS
MILLIVOLT CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo) which automatically lights the pilot. If piezo
ignitor does not light the pilot, see instructions for Match Lighting Instructions, page 27.
4. Turn gas control knob clockwise to the OFF position, set the thermostat to the lowest setting and turn
ON/OFF switch to OFF position.
5. Wait (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP!
Follow "B" in the safety information label. If you don't smell gas, go to next step.
6. From OFF position, turn the gas control knob counterclockwise to IGN position. Push in control
knob for 5 seconds.
7. With the control knob pushed in, push in and release the piezo ignitor button to light the pilot.
8. Continue pushing the control knob in for a further 60 seconds to prevent the flame detector from shutting off
the gas while the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise to the ON position.
10. After the pilot has been lit for one minute, the burners can be turned on. Turn the ON/OFF switch to ON
position or adjust thermostat to desired setting.
11. If the gas logs will not operate, follow the instructions To Turn Off Gas To Appliance below and call your
service technician or gas supplier.
Wait 30 seconds before readjusting
the heater when the control knob has
been turned down to a lower setting.
WARNING
Hi/Lo
Control
Ignitor
Control
Figure 28 - Pilot
Figure 29 - Control Cover Plate
1. Turn control knob clockwise to OFF position to completely shut off the heater.
2. If applicable: Turn ON/OFF switch to OFF position and/or set thermostat (if present) to lowest setting.
3. If applicable: Turn off all electric power to the heater.
26 65D0001
TO TURN OFF GAS TO HEATER
OPERATING INSTRUCTIONS ANDCLEANING AND SERVICING
MATCH LIGHTING INSTRUCTIONS
1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).
2. Follow appropriate lighting instructions found previously. Instead of pushing and releasing the piezo button,
light a match and hold the flame to the end of the pilot and ignite the pilot.
3. After control knob has been released and pilot stays lit, reinstall any items that were removed for pilot access.
4. Call a qualified service technician for repair or replacement of the piezo ignitor.
CLEANING AND SERVICING
Annual inspection and cleaning by your dealer or qualified service technician is recommended to prevent
malfunction and/or sooting.
Turn off heater and allow to cool before
cleaning.
Disconnect electrical power (optional
blower) before cleaning or servicing.
WARNING
WARNING
Remove logs, handling carefully by holding gently at each end. Gloves are recommended to prevent skin irritation from
ceramic fibers. If skin becomes irritated, wash gently with soap and water. See manual for correct log placement.
PERIODIC CLEANING - See parts diagram for location of items discussed below.
• Do not use cleaning fluid to clean logs or any part of heater.
• Brush logs with soft bristle brush or vacuum with brush attachment.
• Vacuum loose particles and dust from the front and rear burner, control and piezo covers and grate weldment.
• Inspect and clean burner air intake holes. Remove lint or particles with vacuum, brush, or pipe cleaners. Failure to keep
air intake holes clean will result in sooting and poor combustion.
• External case should be dusted and wiped with a wet soapy cloth.
ANNUAL CLEANING/INSPECTION - See parts diagram for location of items discussed below.
• Inspect and clean burner air intake holes. Remove lint or particles with vacuum, brush or pipe cleaners. Failure to keep
air intake holes clean will result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at air intake holes.
• Verify flame pattern and log placement for proper operation.
• Verify smooth and responsive ignition of main burner and rear burner.
65D0001 27
TROUBLESHOOTING
Turn appliance OFF and allow to cool
before servicing. Only a qualified
service person should service and
repair the heater.
WARNING
WARNING
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
When i gni tor button is
pressed, there is no spark
at ODS/pilot.
Appl ia nce produces un
wanted odors.
Appliance shuts off during
use.
1. Ignitor electrode positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode not connected to ignitor
cable.
4. Ignitor cable pinched or wet. Keep ignitor cable
dry.
5. Broken ignitor cable.
6. Bad piezo ignitor.
-
1. Appliance burning vapors from paint, hair
spray, glues, etc.
2. Gas leak.
3. Initial burn off.
1. Not enough fresh air is available for ODS/ pilot
to operate.
2. Low line pressure.
3. ODS/pilot is partially clogged.
4. Defective Thermopile.
5. Restrictions in incoming air flow.
1 Replace ignitor.
2. Replace ignitor.
3. Reconnect ignitor cable.
4. Free ignitor cable if pinched by any metal or
tubing.
5. Replace ignitor cable.
6. Replace piezo ignitor.
1. Ventilate room. Stop using odor causing
products while heater is running.
2. Locate and correct all leaks.
3. Ventilate room and turn unit on high until
odor is gone. Odor should be gone after 2 to
3 hours of continuous use.
1. Open window and/or door for ventilation.
2. Contact local gas company.
3. Clean ODS/pilot.
4. Check pilot flame, check wire connections,
check output, should be 325 millivolts across
TH/TP and TP Terminals with ON/OFF
switches off.
5. Check for bottom riser on glass door, sunken
fireplace, excessive lava rock/cinders densely
packed against grate.
Gas odor even when control
knob is in OFF position.
When i gni tor button is
pressed, there is spark at
ODS pilot, but no ignition.
28 65D0001
1. Gas leak.
2. Control valve defective.
1. Gas supply turned off or manual shutoff valve
closed.
2. Control knob not in PILOT position.
3. Control knob not pressed in while in PILOT
position.
4. Air in gas lines when installed.
5. ODS/pilot is clogged.
6. Gas regulator setting is not correct.
1. Locate and correct all leaks.
2. Replace control valve.
1. Turn on gas supply or open manual shutoff
valve.
2. Turn control knob to PILOT position.
3. Press in control knob while in PILOT position.
4. Continue holding down control knob. Repeat
igniting operation until air is removed.
5. Replace ODS/pilot assembly or get it serviced.
6. Replace gas regulator
If the gas quality is bad, your pilot may not
stay lit, the burners may produce soot and
the heater may backfire when lit. If the gas
WARNING
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
quality or pressure is low, contact your local
WARNING
gas supplier immediately.
TROUBLESHOOTING
ODS/pilot lights, but flame
goes out when control knob
is released.
Burner does not light after
ODS/pilot is lit.
Burner backfires during
combustion.
Slight smoke or odor during
initial operation.
1. Control knob not fully pressed in.
2. Control knob not pressed in long enough.
3. Manual shutoff valve not fully open.
4. Thermocouple connection loose at control
valve.
5. Pilot flame not touching thermocouple,
which allows thermocouple to cool, causing
pilot flame to go out. This problem could
be caused by either low gas pressure, or a
dirty or partially clogged ODS/pilot.
6. Thermocouple damaged.
7. Control valve damaged.
1. Burner orifice is clogged.
2. Burner orifice diameter is too small.
3. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orifice is clogged.
1. Burner orifice is clogged or damaged.
2. Burner is damaged.
3. Gas regulator defective.
1. Press in control knob fully.
2. After ODS/pilot lights, keep control knob pressed
in for 30 seconds.
3. Fully open manual shutoff valve.
4. Hand tighten until snug, then tighten
1/4 turn more.
5. Contact local gas company.
6. Replace thermocouple.
7. Replace control valve
1. Clean burner or replace burner orifice.
2. Replace burner orifice.
3. Contact qualified service person.
1. Contact local gas company.
2. Clean burner or replace burner orifice.
1. Clean burner or replace burner orifice.
2. Replace burner.
3. Replace gas regulator.
Logs appear to smoke after
initial operation.
Heater produces a whistling
noise when burner is lit.
No gas to pilot. 1. LP-regulator shut down due to inlet pressure
65D0001 29
1. Vapors from paint or curing process of logs.
1. Turning control knob to HIGH position
when burner is cold.
2. Air in gas line.
3. Dirty or partially clogged burners orifice.
too high.
1. Problem will stop after a few hours of operation.
Run the heater with the damper open if you have
one, or open a window for the first few hours.
2. Log heater is intended to be smokeless. Turn OFF
heater and call qualified service person.
1. Turn control knob to LOW position and let warm
up for a minute.
2. Operate burner until air is removed from line.
Have gas line checked by local gas company.
3. Clean burner or replace burner orifice.
1. Verify LP tank regulator is installed and set at
11" to 13" w.c.
2. Replace regulator on heater.
LO
HI
OFF
ON
IGN
1
2
3
4
5
6
7
8
9
10
11 - Millivolt
11 - Manual
12
14
13
13
ILLUSTRATED PARTS BREAKDOWN
Failure to position the parts in accordance with
these diagrams or failure to use only parts
specifically approved with this appliance may
result in property damage or personal injury.
WARNING
DYD24/18
30 65D0001
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
Item DescriptionQtyNaturalPropane
Common Parts
1Main Log165D0006K65D0006K
2Front Log165D0007K65D0007K
3Top Left Log165D0008K65D0008K
4Top Right Log165D0009K65D0009K
5Burner165D000265D0003
6Piezo Ignitor165D000465D0004
Manual Control
7Injector165D010165D0102
8ODS Pilot Assembly165D001065D0011
9Piezo Wire100K063200K0632
10Knob Control165D001265D0012
11Control Valve
12Regulator Valve165D001365D0014
Manual Control Parts Not Shown
Regulator to Valve Tube
Valve to Burner Tube
Pilot Tube
Millivolt Control
7Injector165D010365D0104
8ODS Pilot Assembly114D047314D0474
9Piezo Wire100K063200K0632
11Control Valve
13High/Low Knob Extension218D060318D0603
14On/Off Switch165D002165D0021
Millivolt Control Parts Not Shown
Valve to Burner Tube
Pilot Regulator 165D0023N/A
165D001565D0016
165D001765D0017
165D001865D0018
165D001965D0019
114D046714D0468
165D002065D0020
REPLACEMENT PARTS LIST
Accessories
Flex ConnectorFlexcon 30All Models
Wall Switch Kit
Wall Thermostat Kit
Hand Held RemoteRCM, RCBMillivolt only
Hand Held Thermostat Remote
65D0001 31
MVWSMillivolt only
MVWTSMillivolt only
RCTMillivolt only
MHS
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject of proof of purchase: Firebox,
Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of proof of purchase: Ceramic
Fiber Logs, Catalytic Filter and Stainless Steel Burners.
BASIC WARRANTY
MHS warrants the components and materials in your gas appliance to be free from manufacturing and material
defects for a period of two years from date of installation. After installation, if any of the components manufactured
by MHS in the appliance are found to be defective in materials or workmanship, MHS will, at its option, replace
or repair the defective components at no charge to the original owner. MHS will also pay for reasonable labor
costs incurred in replacing or repairing such components for a period of two years from the date of installation.
Any products presented for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance is not installed by a qualified installer in accordance
with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated
and maintained according to the operating instructions supplied with the appliance, and does not extend to (1)
firebox/burner assembly damage by accident, neglect, misuse, abuse, alteration, negligence of others, including
the installation thereof by unqualified installers, (2) the costs of removal, reinstallation or transportation of defec
tive parts on the appliance, or (3) incidental or consequential damage. All service work must be performed by an
authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability
of fitness for purpose and of all other obligations or liabilities. MHS, Inc. does not assume for it any other obliga
tions or liability in connection with the sale or use of the appliance. In states that do not allow limitations on how
long an implied warranty lasts, or do not allow exclusion of indirect damage, those limitations of exclusions may
not apply to you. You may also have additional rights not covered in this Limited Lifetime Warranty.
MHS reserves the right to investigate any and all claims against the Limited Lifetime Warranty and decide upon
method of settlement.