UNVENTED GAS LOG HEATER OR
VENTED DECORATIVE APPLIANCE
INSTALLATION AND OPERATING INSTRUCTIONS
MODELS: 18HVFL and 24HVFL
Natural Gas or Propane/LPG
Control Type: Manual and Milli-Volt
This appliance may be installed
in an aftermarket, permanently
located, manufactured (mobile)
home, where not prohibited by
local codes.
This appliance is only for use
with the type of gas indicated on
the rating plate. This appliance is
not convertible for use with other
gases.
This is an unvented gas-fired
heater. It uses air (oxygen)
from the room in which it is
installed. Provisions for adequate
combustion and ventilation air
must be provided.
Refer to page 8.
WARNINGS
If the information in this manual is not followed exactly,
a fire or explosion may result causing property damage,
personal injury or loss of life.
– Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
– WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Imm e dia t ely call yo ur gas sup p lie r from a
neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the
fire department.
– Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
READ AND SAVE THESE INSTRUCTIONS
CONTENTS
Important Safety Information ..................................3
Getting Started ..........................................................5
Product Features and Specifications ....................
6
Natural Gas .........................................................6
Propane/LP .......................................................... 6
Ignition Controls ................................................... 7
Pilot ...................................................................... 7
Thermal Generator .............................................. 7
General Installation Information ............................7
Codes .................................................................. 7
Adequate Combustion and Ventilation Air ........... 7
Fireplace and Hearth Dimensions .......................10
Placement in a Fireplace with a Restrictive Barrier
........................................................................... 11
Clearances and Height Requirements ................. 12
Floor Clearance .....................................................17
Fireplace Preparation ............................................ 18
Installing Vented Applications .............................
19
Connecting the Gas ...............................................20
Checking Gas Pressure ........................................21
Manual Control .................................................. 21
Milli-Volt/Thermostat Control ............................. 21
Electrical Wiring (Milli-volt) ...................................
22
Connecting Remote Receiver ............................ 23
Installing Thermostat Sensor .............................23
Operation of Thermostat Sensor ....................... 25
Rock Wool and Log Placement ............................
26
Seasoned Hardwood ........................................ 26
Stacked Pine ....................................................28
Flame Appearance ..................................................
30
Milli-Volt/Thermostat Control ............................. 30
Manual Control .................................................. 30
Checking Burner Flames ......................................31
Operating Instructions ........................................... 32
For Your Safety Read Before Lighting ...............32
Manual Control Lighting Instructions ................33
Milli-Volt/Thermostat Control
Lighting Instructions ........................................... 34
Match Lighting Instructions ................................35
Cleaning Instructions ............................................. 35
Troubleshooting .....................................................
36
Replacement Parts .................................................38
Burner Assembly ............................................... 38
Logs ...................................................................40
Warranty ....................................................
Back page
2 59D1016
IMPORTANT SAFETY INFORMATION
INSTALLER
Please leave these instructions with the appliance.
IMPORTANT
Read these instructions carefully before installing or trying to operate this vent-free gas heater.
• Any change to this heater or its controls can be dangerous.
• Improper installation or use of the heater can cause serious injury or death from fire,
burns, explosion or carbon monoxide poisoning.
• Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter
burner flame patterns.
WARNING
• Do not use a blower insert, heat exchanger insert or other accessory, not approved
for use with this heater where applicable.
1. Due to high temperatures, the appliance should
be located out of traffic and away from furniture
and draperies.
2. Children and adults should be alerted to the hazard
of high surface temperature and should stay away to
avoid burns or clothing ignition.
3. Young children should be carefully supervised when
they are in the same room with the appliance.
4. Do not place clothing or other flammable material
on or near the appliance.
5. Any safety screen or guard removed for servicing an
appliance, must be replaced prior to operating the
heater.
6. Installation and repair should be done by a qualified
service person.
7. To prevent malfunction and/or sooting, an unvented
gas heater should be cleaned before use and at least
annually by a professional service person. More fre
quent cleaning may be required due to excessive lint
from carpeting, bedding material, etc. It is imperative
that control compartments, burners and circulating air
passageways be kept clean.
8. CARBON MONOXIDE POISONING: Early signs of
carbon monoxide poisoning are similar to the flu with
headaches, dizziness and/or nausea. If you have these
signs, obtain fresh air immediately. Have the heater
serviced as it may not be operating properly.
9. The installation must conform with local codes or, in
the absence of local codes, with the National Fuel Gas
Code, ANSI Z223.l/NFPA54.
-
OWNER
Please retain these instructions for future reference
10. This unit complies with ANSI Z21.11.2-2001 Unvented
Heaters and also complies with ANSI Z21.60-2000 Deco
rative Vented Appliances for Solid Fuel Burning Fireplaces. State and local codes may only allow operation
of this appliance in a vented configuration. Check your
state or local codes. For vented operation, see “Vented
Instructions” in this manual.
11. Do not install the heaters in a bathroom or bedroom.
12. Correct installation of the ceramic fiber logs, proper
location of the heater, and annual cleaning are necessary
to avoid potential problems with sooting. Sooting,
resulting from improper installation or operation,
can settle on surfaces outside the fireplace. See log
placement instructions for proper installation.
13. Avoid any drafts that alter burner flame patterns. Do not
allow fans to blow directly into fireplace. Do not place
a blower inside burn area of firebox. Ceiling fans may
create drafts that alter burner flame patterns. Sooting
and improper burning will occur.
14. Caution: Candles, incense, oil lamps, etc. produce
combustion byproducts including soot. Vent-free
appliances will not filter or clean soot produced by
these types of products. In addition, the smoke and/or
aromatics (scents) may be reburnt in the vent-free
appliance which can produce odors. It is recommended
to minimize the use of candles, incense, etc. while the
vent-free appliance is in operation.
15. This is an unvented gas-fired heater. It uses air (oxygen)
from the room in which it is installed. Provisions for
adequate combustion and ventilation air must be pro
vided. See page 8.
Continued on page 4
.
-
-
59D1016 3
IMPORTANT SAFETY INFORMATION
Continued from page 3
16. Keep room area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
17. Unvented gas heaters are a supplemental zone heater.
They are not intended to be the primary heating appli
ance.
24. This appliance must not be used with glass doors in the
closed position. This can lead to pilot outages and severe
sooting outside the fireplace.
25. Never burn solid fuels in a fireplace where a unvented
room heater is installed.
18. Unvented gas heaters emit moisture into the living area.
In most homes of average construction, this does not pose
a problem. In houses of extremely tight construction,
additional mechanical ventilation is recommended.
19. During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain
oils, films or bonding agents. These chemicals are not
harmful but may produce annoying smoke and smells
as they are burned off during the initial operation
of the appliance; possibly causing headaches or eye
or lung irritation. This is a normal and temporary
occurrence.
The initial break-in operation should last two to three
hours with the burner at the highest setting. Provide
maximum ventilation by opening windows or doors to
allow odors to dissipate. Any odors remaining after this
initial break-in period will be slight and will disappear
with continued use.
20. Input ratings are shown in BTU per hour and are for
elevations up to 2,000 feet. For elevations above 2,000
feet, input ratings should be reduced 4 percent for
each 1,000 feet above sea level. Refer to the National
Fuel Gas Code.
26. Always have a fireplace screen in place when the appli
ance is in operation and, unless other provisions for
combustion air are provided, the screen must have an
opening(s) for induction of combustion air.
Never connect unit to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
WARNING
We suggest that our gas hearth
products be installed and
serviced by professionals who
are certified in the U.S. by the
National Fireplace Institute®
(NFI) as Gas Specialists.
www.nficertified.org
-
21. The appliance and its appliance main gas valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in
excess of 1/2 psig (3.5 kPa).
22. The appliance must be isolated from the gas supply
piping system by closing its equipment shutoff valve
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2 psig
(3.5 kPa).
23. Do not use this room heater if any part has been under
water. Immediately call a qualified service technician
to inspect the room heater and to replace any part of the
control system and any gas control which has been under
water.
4 59D1016
GETTING STARTED
MAKE SURE YOU HAVE RECEIVED ALL PARTS:
Check your packing list to verify that all listed parts have been received. You should have the following:
• Unvented gas log grate/burner assembly • Two (2) plastic bags containing crushed volcanic rock
• Installation/operating instructions • Four (4) anchoring screws
• Ceramic fiber logs / Refractory logs • Rock wool
The milli-volt controlled version of this heater is the only style designed to be operated with optional devices for
ON/OFF functions. The following options may be used with the milli-volt controlled heater. These options are not
packaged with the log set.
• Hand held Remote with receiver • Wall thermostat with 15' wire
• Wall switch with 15' wire • Hand held Thermostat Remote with receiver
• Thermostat sensor
• Handle the gas log burner assembly by the burner only. Do not pick the unit up by the
burners.
• Gloves are recommended when handling ceramic fiber logs to prevent skin irritation
from loose fibers. Logs are fragile — handle with care.
CAUTION
Carefully inspect the contents for shipping damage. If any parts are missing or damaged, immediately inform the
dealer from whom you purchased the appliance. Do not attempt to install any part of the appliance unless you
have all parts in good condition.
WHAT YOU WILL NEED FOR INSTALLATION:
You should have the following items available before proceeding with installation:
• External regulator (for propane/LPG and 1/2 lb. natural gas systems only)
• Piping which complies with local codes • Sediment trap (recommended)
• Screwdriver • Tee joint.
• Pipe sealant approved for use with propane/LPG (Resistant to sulfur compounds)
• Drill with 5/32 bit • Pipe wrench or appropriate size crescent wrench set
• Manual shutoff valve
59D1016 5
PRODUCT FEATURES AND SPECIFICATIONS
NATURAL GAS
NOTE: An external regulator is required to reduce supply pressure to a maximum of 10 1/2" W.C. on
natural gas systems operating at higher pressure.
Manual Pressure Milli-Volt
Regulator Pressure: Setting: 4.0" w.c. Regulator Pressure Setting: 3.5" w.c.
Pilot Regulator: 3.5" w.c.
Gas Inlet Pressure: Max. 101/2" w.c. Gas Inlet Pressure: 101/2" w.c.
Min. 5" w.c. Min. 5" w.c..
Gas Rate
Model Number Control Max BTU/Hr Min BTU/Hr
18HVFLNM MANUAL 28,000 18,000
18HVFLNV MILLIVOLT 28,000 20,000
24HVFLNM MANUAL 36,000 20,000
24HVFLNV MILLIVOLT 36,000 24,000
PROPANE/LPG
Note: An external regulator is required to reduce supply pressure to a maximum of 13" w.c.
Manual Pressure Milli-Volt
Regulator Pressure Setting: 10" w.c. Regulator Pressure Setting: 10" w.c
Gas Inlet Pressure: Max. 13" w.c. Gas Inlet Pressure: Max. 13" w.c.
Min. 11" w.c. Min. 11" w.c..
Gas Rate
Model Number Control Max BTU/Hr Min BTU/Hr
18HVFLPM MANUAL 28,000 18,000
18HVFLPV MILLIVOLT 28,000 20,000
24HVFLPM MANUAL 36,000 24,000
24HVFLPV MILLIVOLT 36,000 27,000
6 59D1016
PRODUCT FEATURES AND SPECIFICATIONS
IGNITION CONTROLS
Piezo ignitor allows ignition of the pilot without the use of matches or batteries.
Manual control has three (3) positions:
OFF - All gas to the gas logs is shut off at the valve.
IGN - Valve position to light/maintain a standing pilot.
HI/LOW - Variable position corresponding to desired flame height.
Milli-Volt control has four (4) positions:
OFF - All gas to the gas logs is shut off at the valve.
IGN - Valve position to light/maintain a standing pilot.
ON - Valve position to turn ON/OFF log set with remote switch/thermostat.
LOW/HI - Variable position to control flame height (heat output).
PILOT/ODS
The gas log heater is fitted with a specially designed safety pilot (ODS assembly) which senses the amount of oxygen available in the room and shuts the gas log heater off if the oxygen level begins to drop below a satisfactory level. The pilot can
only be relit when adequate fresh air is available.
THERMAL GENERATOR
The millivolt gas log pilot is fitted with a milli-volt (thermopile) generator to provide power for remote activation.
59D1016 7
GENERAL INSTALLATION INFORMATION
CODES
Adhere to all local codes or, in their absence, the latest edition of THE NATIONAL FUEL GAS CODE ANSI Z223.1
or NFPA54 which can be obtained from…
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
or
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
ADEQUATE COMBUSTION AND VENTILATION AIR
This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided
for adequate combustion and ventilation air.
The National Fuel Gas Code, (ANSI Z223.1/NFPA 54), defines a confined space as a space whose volume is less than 50
cubic feet per 1,000 BTU per hour (4.8 m
unconfined space is defined as a space whose volume is not less than 50 cubic feet per 1,000 BTU per hour (4.8 m3 per kw)
of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which
the appliances are installed, through openings not furnished with doors, are considered a part of the unconfined space.
UNUSUALLY TIGHT CONSTRUCTION IS DEFINED AS CONSTRUCTION WHERE…
a) walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of 1 perm
(6 x 1011 kg per pa-sec-m2) or less with openings gasketed or sealed;
b) weather striping has been added on openable windows and doors, and
c) caulking or sealants are applied to areas such as joints around window and door frames, between sole plates
and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas
lines, and at other openings.
3
per kw) of the aggregate input rating of all appliances installed in that space. An
8 59D1016
W
H
GENERAL INSTALLATION INFORMATION
Counter
Fireplace
Figure 1 - Example of a Large Room with 1/2 Wall Divider
The following formula can be used to determine the maximum heater rating per the definition of unconfined space:
BTU/Hr = (L1 + L2) Ft x (W) Ft x (H) Ft
x 1000
50
Consider two connecting rooms with an open area between, with the following dimensions:
L1 = 151/2 Ft., L2 = 12 Ft., W = 12 Ft., H = 8 Ft.
BTU/Hr = (151/2 + 12) x (12) x (8)
x 1000 = 52800 BTU/Hr
50
If there were a door between the two rooms the calculation would be based only on the room with the heater.
BTU/Hr = (151/2) x (12) x (8)
x 1000 = 29760 BTU/Hr
50
If the area in which the heater may be operated is smaller than that defined as an
unconfined space or if the building is of unusually tight construction, provide adequate
combustion and ventilation air by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3 or applicable local codes.
WARNING
59D1016 9
A
C
D
B
FIREPLACE AND HEARTH DIMENSIONS
This appliance is for installation only in a solid-fuel burning masonry or UL127 factorybuilt fireplace, vent free appliance, or in listed ventless firebox enclosure. It has been
design certified for these installations.
Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating it has not been tested or should not be used with unvented gas
WARNING
logs.
Use manufacturer's installation and clearance requirements as defined in their manual.
The HVFL Series unvented room heater is approved for installation into the following unvented fireplaces:
GCUF Series Fireboxes Magnum36/42 or Lo-Rider36
NOTE: 24HVFL log set will not fit into GCUF32 fireboxes.
The HVFL Series unvented room heater may also be installed into a Ventless Firebox Enclosure for Gas Fired Decorative
Type Unvented Room Heaters per IAS Requirement No. 2-97 ANSI Z21.91-2001 (typically referred to as a "Universal
Firebox"), as long as firebox hearth dimensions meet the minimum hearth dimensions shown below.
Model A B C D
18HVFL 18" 13
24HVFL 221/4" 131/4" 281/2" 17"
24HVFL with 30" Logs 251/2" 131/4" 321/2" 17"
1
/4" 27" 17"
10 59D1016
Figure 2 - Hearth Minimum Dimension
PLACEMENT IN A FIREPLACE WITH A RESTRICTIVE BARRIER
IMPORTANT INFORMATION FOR THE INSTALLATION OF THIS GAS LOG SET
The following are guidelines for placing a gas log set in a fireplace that has a restrictive barrier along the bottom front opening
of the fireplace. Some examples of barriers are glass/screen door frames and sunken/recessed fireplaces.
Height of Restriction (X) Minimum Depth of Fireplace/Firebox
No restriction 131/4"
0 to 1
From 1
Greater than 3" ANY BARRIER GREATER THAN THREE INCHES (3")
Glass door frames
with adjustable
louvers should have
the louvers fully
open while the unit is
1
/2" 16"
1
/2" to 3" 16"
in operation.
PLACED IN FRONT OF THE GAS LOG SET IS NOT
RECOMMENDED BY THE MANUFACTURER.
The log set should be
placed against or as near
as possible to the rear wall
of the fireplace/firebox.
Height of restrictive barrier
X
caused by glass door frames,
recessed fireplaces, etc. from the
base or bottom surface of the
unit. (Refer to Table).
Depth of fireplace/firebox.
(Refer toTable).
Figure 3 - Reference Drawing of a Natural Flame Log Set in an Enclosure
Barriers such as the bottom of a glass door frame placed in front of a gas log set can
change the air flow characteristics of the fireplace which in turn can cause the unit to
overheat and malfunction.
WARNING
NOTE: Non combustible material such as refractory brick may be used to line the floor of the fireplace
in order to raise the height of the gas log set in relation to a restrictive barrier. If the unit is raised, the
minimum height dimension listed in the homeowner’s manual must not be exceeded.
NOTE: If the log set is equipped with a remote receiver, a restrictive barrier may reduce the battery life
by increasing the ambient temperature inside the fireplace. Placement of the receiver outside of the
fireplace will extend the battery life.
59D1016 11
16"
42"
CLEARANCES AND HEIGHT REQUIREMENTS
The dimensions shown in Figures 4 through 12 and defined in the fireplace manufacturer's
instructions are minimum clearances to maintain when installing this heater. Left and
right clearances are determined when facing the front of the heater.
When heater is installed into a ventless firebox, minimum clearances, as specified by
the ventless firebox manufacturer, must be met.
WARNING
Follow these instructions carefully to ensure safe installation. Failure to follow
instructions exactly can create a fire hazard.
Sidewall and ceiling clearances: The sides of the fireplace opening must be at least 16" from any combustible wall.
The ceiling must be at least 42" from the top of the fireplace opening.
Figure 4 - Sidewall and Ceiling Clearances
12 59D1016
Measure
this
distance
Heater in
Fireplace or
Firebox
Heat
Resistant
Material
CLEARANCES and HEIGHT REQUIREMENTS
Heat resistant material (minimum requirements) with no wooden mantel or other combustible projection:
To install the gas logs into a fireplace with no wooden mantel, shelf or other combustible projection above the fireplace
opening, measure the heat resistant material height, per Figure 5, then see TABLE A.
Heat resistant materials such as slate and marble must be at least 1/2” thick. Sheet metal should not be installed
onto combustible material.
IMPORTANT: If you cannot meet these minimum clearances you must operate the heater with chimney flue damper open.
Refer to “Installing Vented Applications” found on page 18.
TABLE A - Heat Resistant Material Requirements with no Mantel or Combustible Projection
Figure 5 - Measuring Heat Resistant Material
HEAT RESISTANT REQUIREMENTS FOR SAFE INSTALLATION
MATERIAL
MEASUREMENT 18HVFL 24HVFL
12" or more Hood not required. Hood not required.
8" to less than 12" Hood not required. Extend heat resistent material to 12"
Less than 8" Extend heat resistant Extend heat resistant material to at
material to at least 8" least 8" and install hood. See Figure
and install hood. 5. OR, extend heat resistant mater See Figure 5. ial to a height of at least 12".
or install hood. See Figure 5.
59D1016 13
Heater in
Fireplace or
Firebox
8" or More of
Heat Resistant
Material
Hood
CLEARANCES and HEIGHT REQUIREMENTS
Heat resistant material (minimum requirements) with wooden mantel or other combustible projection:
To install the heater with a wooden mantel, shelf or other combustible projection above, first measure the heat resistant
material shown in Figure 6, then refer to Table B.
Figure 6 - Measuring Heat Resistant Material for Mantel
HEAT RESISTANT REQUIREMENTS FOR SAFE INSTALLATION WITH WOODEN MANTEL,
MATERIAL SHELF OR OTHER COMBUSTIBLE PROJECTION
MEASUREMENT
18HVFL 24HVFL
12" or more Hood not required. Observe profiles (side Hood not required. Observe profile (side
elevations) shown in Figure 7, page 15. elevations) shown in Figure 9, page 16.
8" to less than 12" Install hood and observe profiles shown Install hood and observe profiles shown
in Figure 8, page 15; OR extend heat in Figure 7, page 15; OR extend heat
resistant material to at least 12" and observe resistant material to at least 12" and observe
profiles shown in Figure 7, page 15. profiles shown in Figure 9, page 16.
Less than 8" Extend heat resistant material to at least Extend heat resistant material to at least
8", install hood and observe profiles shown 8", install hood and observe profiles shown
in Figure 8, page 15; OR extend heat in Figure 7, page 15; OR extend heat
resistant material to at least 12" and observe resistant material to at least 12" and observe
profiles shown in Figure 8, page 15. profiles shown in Figure 9, page 16.
TABLE B - Heat Resistant Material Heights and Mantel Location
14 59D1016
Heater in
Fireplace or
Firebox
Heat
Resistant
Material
10"
8"
6"
21/2"
8" 14" 201/2" 245/8" 28"
Heater in
Fireplace or
Firebox
Heat
Resistant
Material
Hood
10"
12"
8"
6"
21/2"
8" 141/2" 185/8" 221/2" 26"
CLEARANCES AND HEIGHT REQUIRMENTS
Example: A mantel may project from the wall a maximum of 21/2" at a
minimum of 14" above the opening, and a maximum of 6" at a mini-
mum of 201/2" above the opening.
Figure 7 - Minimum Mantel Clearance with No Hood - 18HVFL
Example: A mantel may project from the wall a maximum of 21/2" at a
minimum of 8" above the opening, and a maximum of 6" at a minimum of 141/2" above the opening.
Figure 8 - Minimum Mantel Clearance with Hood - All Models
59D1016 15
Heater in
Fireplace or
Firebox
Heat
Resistant
Material
10" or less
12" min. 28"
21/2"
8"
6"
7"
141/2"
4"
CLEARANCES AND HEIGHT REQUIRMENTS
Example: The bottom of the mantel may project from the wall a
maximum of 10" at a minimum of 28" above the
Figure 9 - Minimum Mantel Clearance with No Hood — 24HVFL
Figure 10 is an example of an unsafe mantel installation.
This mantel projects 4" at 8" above the opening, exceeding
the maximum acceptable distance of 21/2" The mantel also
projects 7" at 141/2" above the opening, exceeding the
Figure 10 - Minimum Mantel Clearance with No Hood - 24HVFL
(Example of Unsafe Installation)
maximum acceptable distance of 6".
If your mantel profile is unsafe, you may either:
• Raise the mantel to an acceptable height
OR
• Remove the mantel
16 59D1016
Heater in
Fireplace or
Firebox
13/8" Minimum
Combustible
Material
14" Minimum
Heater in
Fireplace or
Firebox
Combustible
Material
This Distance
May Now Be
Less than 5"
FLOOR CLEARANCE
The gas log heater must be installed at least 5" above any combustible flooring material, such as carpeting or tile,
which is closer than 14" to the base of the fireplace. The minimum distance must be maintained from the top surface
of carpeting, tile, etc. See Figure 11.
OR,
The gas log heater may be installed nearer to the floor if a minimum of 14" of noncombustible material such as slate or
marble is installed between the base of the fireplace and the combustible flooring. See Figure 12.
Figure 11 - Minimum Clearance above Combustible Flooring
Figure 12 - Minimum Clearance above Combustible Flooring with
Noncombustible Material Installed at Base of Fireplace
59D1016 17
Damper Stop
Damper
FIREPLACE PREPARATION
BEFORE FULLY INSTALLING THE UNIT:
• Turn OFF the gas supply to the fireplace or firebox.
• Seal any fresh air vents and/or ash clean-out doors located on the floor or wall of the fireplace. If left unsealed, drafting
may cause pilot outage or sooting. Use a heat resistant sealant. Do not seal the chimney flue damper.
Before installing in a solid fuel burning
fireplace, The chimney flue and firebox
must be cleaned of soot, creosote,
ashes and loose paint by a qualified
chimney cleaner.
WARNING
INSTALLING VENTED APPLICATIONS
Manual and milli-volt controlled gas logs may be installed as a vented decorative log set in compliance with ANSI Z21.60
and National Fuel Gas Code, Section 6.6. Since, the gas logs are operated with the damper open, non-combustible mate-
rial and minimum mantel requirements do not apply.
This appliance is for installation only in a solid fuel burning fireplace (masonry fireplace
or manufactured fireplace) with a working flue and constructed of noncombustible
material.
Exception: DO NOT install this appliance in a factory-built fireplace that includes
instructions stating that it has not been tested or should not be used with unvented
WARNING
gas logs. This log set may be installed as a vented log set.
BEFORE INSTALLING THE APPLIANCE:
• Turn off gas supply to fireplace or firebox.
• Have the fireplace floor and chimney professionally cleaned to remove ashes, soot, creosote or other obstructions.
Have this cleaning performed annually after installation.
• Seal any fresh air vents or ash clean-out doors located on floor or wall of fireplace. If not, drafting may cause pilot
outage or sooting. Use a heat-resistant sealant.
Install and operate the appliance as directed in this manual.
DAMPER STOP INSTALLATION:
A damper stop must be provided with the unit. Contact
your dealer to obtain one. The damper stop must be
installed as shown in Figure 13 to prevent full closure
of the fireplace damper blade and provide a minimum
29 square inch flue opening.
18 59D1016
Figure 13 - Damper Stop Installation.
(See WARNING at top of next page.)
The fireplace and gas logs function as a system. If the fireplace is spilling into the room
(check with a match or a smoke stick), reposition the damper clamp until a positive
draft is obtained by opening the damper. If negative pressure in home prevents having
a positive draft, contact your dealer for assistance.
WARNING
PLACING AND SECURING APPLIANCE
You must secure the gas log heater to the fireplace floor. If not, the entire unit may move
when you adjust the controls. Movement of unit may cause shifting of the gas logs which
leads to sooting and improper burning. Grate movement could cause a gas leak.
Special care is required if you are installing the unit into a sunken fireplace. You must
raise the fireplace floor to allow access to gas log controls. This will insure adequate air
WARNING
flow and guard against sooting. Raise the fireplace floor using noncombustible materials,
as described in Placement in a Fireplace with Restrictive Barrier on page 11.
INSTALLING VENTED APPLICATIONS
ASSEMBLY PROCEDURE:
1. Center the gas log unit in the fireplace or firebox. Make certain the front feet of the grate sit inside the front edge of the
fireplace or firebox.
2. Anchor holes are located in front of the unit and in the back (right and left sides) of the unit. After centering the grate
correctly, mark the hole positions on the fireplace/firebox floor. Drill two (2)
11/2" deep.
3. Anchor the grate to the fireplace/firebox floor using the screws provided. See Figure 14.
Proper installation of the grate is essential to prevent any movement of the gas logs and controls during operation.
Screw
5
Screws
/32" diameter holes approximately
Anchor Holes
Anchor Holes
Figure 14 - Securing Heater to Floor of Fireplace/Firebox
59D1016 19
CONNECTING THE GAS
NOTICE: A qualified gas appliance installer must connect the heater to the gas supply. Consult
all local codes.
Use new black iron or steel pipe. Internally tinned copper or copper tubing can be used
per National Fuel Code, section 2.6.3, providing gas meets hydrogen sulfide limits,
and where permitted by local codes. Gas piping system must be sized to provide
minimum inlet pressure (Listed on Data Plate) at the maximum flow rate (BTU/Hr).
Undue pressure loss will occur if the pipe is too small.
A manual shutoff valve must be installed upstream of the appliance. Union tee
CAUTION
and plugged
appliance. See Figure 15.
1
/8" NPT pressure tapping point should be installed upstream of the
To Heater
Valve
Stainless
Flexible Tube
Manual Shutoff
IMPORTANT: Hold heater valve firmly with a wrench to prevent movement when connecting to inlet pipe.
Pipe Coupling
Pipe
Valve
Figure 15 - Gas Connection
Locations that the Pressure
Tapping Point May Be Installed
Gas Supply
Inlet
CHECK GAS TYPE: The gas supply must be the same as stated on the heater’s rating
plate. If the gas supply is different, DO NOT INSTALL THE HEATER. Contact your
dealer for the correct model.
CAUTION
Always use an external regulator for all propane/LPG heaters and high pressure one to two-pound systems
only, to reduce the supply tank pressure to a maximum of 13" w.c. This is in addition to the internal regulator in
the heater valve.
20 59D1016
CHECKING GAS PRESSURE
The heater gas inlet connection is a 3/8" NPT at the valve. On all
C on n ec t ing d i re c t ly t o a n
unregulated propane/LPG tank
can cause an explosion.
WARNING
Test all gas joints from the gas meter to the heater valve for leaks using a gas analyzer or soap and water solution after
completing connection. DO NOT USE AN OPEN FLAME.
Check the gas pressure with the appliance burning and the control set to HIGH.
control type units, the inlet connection is on the right side of unit.
To connect from the opposite side, route the pipe around the back
portion of the unit.
When tightening up the joint to the valve, hold the valve securely
to prevent movement.
MANUAL CONTROL
The pressure regulator is preset and locked to dis
courage tampering. If the pressure is not as specified,
replace the regulator with the correct part from the parts
list in this manual.
Remove
body. Install fitting and tubing to pressure gauge. After
taking pressure reading, reinstall test plug. Check for
gas leaks.
MILLI-VOLT CONTROL
The valve regulator controls the burner pressure which
should be checked at the pressure test point.
Turn captured screw counter clockwise two or thre turns
and then place tubing to pressure gauge over test point
(Use test point “OUT” closest to control knob). After
taking pressure reading, be sure and turn captured screw
clockwise firmly to re-seal. Do not over torque. Check
for gas leaks.
1
/8" NPT plug, located on side of regulator
(Figure 16)
(Figure 17)
-
NPT Test Plug
Figure 16 - Pressure Test Point Location
Manual Control
Test Port “OUT”
Figure 17 - Pressure Test Point Location
Milli-Volt Control
59D1016 21
ELECTRICAL WIRING (MILLI-VOLT)
The milli-volt valve is a self-powered combination gas control THAT DOES NOT REQUIRE 110 VAC TO
OPERATE.
Label all wires prior to disconnection
when servicing controls. Wiring
errors can cause improper and
dangerous operation. Verify proper
CAUTION
operation after servicing.
ODS
Pilot
On/Off
Switch
ODS
Wall
Switch
On/Off
Switch
TH = 3
TP = 1
TP/TH = 2
Pilot
Milli-volt
Valve
Spade
Terminal
CONNECTING OPTIONAL WALL SWITCH OR THERMOSTAT
1. Use 18 awg, two-wire cable, 15 feet maximum length.
2. At one end of the cable, connect both wires to the wall switch or thermostat. At the other end, connect one wire to
TP/TH and one wire to TH, or connect the wall switch/thermostat to the two male (0.25") terminals on the left side of
the unit. The color of the wires does not matter.
22 59D1016
Switch
Figure 18 - Wiring Diagram
Optional Wall
Switch, Remote
Receiver or
Optional T-Stat
H
I
G
H
L
O
W
2
6
D
3
3
1
7
T
H
E
R
M
O
S
T
A
T
S
E
T
T
I
N
G
H
I
G
H
L
O
W
2
6D
3
3
1
7
T
H
E
R
M
O
S
T
A
T
S
E
T
T
I
N
G
CONNECTING REMOTE RECEIVER
ELECTRICAL WIRING (MILLI-VOLT)
THESE INSTRUCTIONS SUPERCEDE THE SECTION
ENTITLED “HEARTH MOUNT” IN THE MILLI-VOLT
HAND-HELD REMOTE INSTRUCTIONS SUPPLIED
Remote
Wire
Connectors
WITH THE REMOTE.
1. Cut cable to length (approximately 12") for placement
in the fireplace.
1
2. Strip back
/4" of the insulation from both ends of
each wire.
3. Connect two .25 female connectors to the wires at one
end of the cable.
4. Insert the opposite end into receiver (special fitting on
Ambient remotes).
5. Connect the connectors to the two .25" male connectors
Remote
Receiver
located on the right side when facing the unit (Figure 19).
Do not let the wire touch the grate or burners.
Figure 19 - Installing Remote Receiver
6. Stick velcro pads with self-adhesive backing to side of remote receiver and to the right side of the unit. See
Figure 19.
7. Attach remote receiver with velcro pads. Control switch must face forward.
NOTE: Heat reduces battery life. You can protect the receiver and extend battery life by mounting the
receiver in a wall or other location outside the fireplace.
INSTALLING T-STAT SENSOR (OPTION SOLD SEPARATELY)
1. Remove metal bracket and label from box.
2. Peel away the paper backing on the label. Line up holes in label with holes on the bracket. Right side of label should
flush with right side of bracket. See Figure 20. Press label firmly and smoothly to bracket.
3. Using Phillips screwdriver, install t-stat sensor to bracket with two screws provided. See Figure 21. Make sure the
thermo bulb wire is at the bottom of t-stat sensor.
4. Plug in wiring harnesses to back of t-stat sensor. See Figure 21.
Wiring
Harnesses
T-Stat
Sensor
Bracket
Line Up
Holes
Flush edge of label to
right side of bracket
Screws
Thermo Bulb
Figure 21 - Installing T-Stat Sensors
59D1016 23
Figure 20 - Applying Label to Bracket
and Wiring Harnesses
HIGH
LOW
26D3317
THERMOSTAT
SETTING
ELECTRICAL WIRING (MILLI-VOLT)
5. Route wiring harnesses through large hole on side of unit. Mount bracket to side of unit with screw provided. See
Figure 22.
6. Attach wiring harness to either TP/TH and TH on control valve or to existing wiring harness with two (2) 0.250" male
spade terminals for remote or t-stat option. See Figures 22 and 23.
7. Install knob to shaft of t-stat sensor. See Figure 22.
8. Place thermo bulb in front of the firebox for incoming air.
Wiring Harnesses
Screw
T-Stat
Knob
Sensor and
Bracket
Thermo Bulb
Figure 22 - Installing T-Stat Sensor to HVFL Base
with Screw Provided
TH
TP/TH
Wiring Harnesses
Figure 23 - Attaching Wiring Harnesses to Control Valve
24 59D1016
HIGH
LOW
26D3317
THERMOSTAT
SETTING
ELECTRICAL WIRING (MILLI-VOLT)
OPERATION OF THERMOSTAT SENSOR
1. Follow millivolt lighting instructions on lighting plate attached to unit or in homeownerʼs manual.
2. With control knob in the “ON” position make sure the ON/OFF switch is in the “OFF” position. See Figure 24.
3. The unit is now being controlled by the thermostat sensor. The sensor will now cycle the burners on and off. You can adjust
how often the unit cycles by turning the control knob on the sensor.
ON/OFF
Switch
Control
Knob
T-Stat
Sensor
Figure 24 - Control Knob in “ON” Position and ON/OFF Switch in “OFF” Position
CHECKING SYSTEM OPERATION
The milli-volt system and individual com
ponents may be checked with a milli-volt
CONNECT
CHECK TO METER THERMOSTAT METER
-
TEST TEST LEADS TO CONTACTS READING
TERMINALS SHOULD BE
meter having a 0-1000 mV range. Conduct
each check shown in chart below by connection meter test leads to terminals as
indicated.
A COMPLETE 2 & 3 CLOSED MINIMUM
SYSTEM 175
B THERMOPILE 1 & 2 OPEN MINIMUM
OUTPUT 500
A. COMPLETE MILLI-VOLT SYSTEM CHECK
(“A” Reading - Thermostat contacts CLOSED - Control Knob “ON” - Main burner should turn ON)
a. If the reading is more than 175 milli-volts and the automatic valve still does not come on, replace the control.
b. If the closed circuit reading (“A” reading) is less than 175 milli-volts, determine cause for low reading, proceed to
Section B below.
B. Thermopile Output Reading Check
(“B” Reading - Thermostat contacts OPEN - Main burner OFF)
1. Check gas pressure to the unit. If gas pressure is within minimum and maximum on data plate, then check pilot
voltage, 500 milli-volts minimum. If the minimum milli-volt reading is not obtainable, replace pilot.
59D1016 25
ROCK WOOL AND LOG PLACEMENT
Before you begin — This unit is supplied with four or five ceramic fiber logs. Do not handle these logs with your bare
hands. Always wear gloves to prevent skin irritation from ceramic fibers. After handling the logs, wash your hands
gently with soap and water to remove any traces of fibers.
The positioning of the logs are critical to the safe and clean operation of this heater.
Sooting and other problems may result if the logs are not properly and firmly positioned
in the appliance. Never add additional logs or embellishments such as pine cones,
vermiculite or rock wool to the heater. Only use the logs and EB-RW (rock wool) supplied
with the unit.
Failure to position the parts in accordance with diagrams below or to use only
WARNING
parts specifically approved for this heater may result in property damage or
personal injury.
PLACING ROCK WOOL
Starting on the second row of burner ports, place
EB-RW (Rock Wool) in dime-size pieces on the
second row of ports and going toward back of
front burner.
NOTE: Do not put EB-RW (Rock Wool) on first row of
burner ports.
• Use only EB-RW provided with log set.
• Do not add additional rock wool.
• Place EB-RW (rock wool) on front burner
ports only. DO NOT PLACE EB-RW ON
WARNING
BACK BURNER!
INSTALLING SEASONED HARDWOOD LOGS ON GRATE
1. Install back log (#1) on two pins located near the back of base.
Check log position and stability. See Figure 26.
Dime-Size
Rock Wool
First Row of Ports
(Leave Open)
Figure 25 - Placing Rock Wool
Back Log #1
Pins
26 59D1016
Figure 26 - Installing Back Log
2. Install left log cluster (#2) on pin located near left edge of
base. See Figure 27.
3. Install right log cluster (#3) on two pins located on right
side of base. See Figure 28.
4. Rest end of top center log (#4) on rear log. Place front end
of top center log where right and left cluster logs meet.
See
Figure 29.
Right Log
Cluster (#3)
LOG PLACEMENT
Left Log
Cluster #2
Pin
Pins
Figure 28 - Installing Right Log Cluster (#3)
Figure 27 - Installing Left Log Cluster (#2)
Top Center
Log #4
59D1016 27
Figure 29 - Installing Top Center Log (#4)
LOG PLACEMENT
INSTALLING STACKED PINE LOGS ON GRATE
1. Install rear log (#1) on two pins (2) located near the back of base. Check log position and stability. See Figure 30.
2. Install right bottom log (#2) on two (2) pins located on right side of base. See Figure 31.
3. Install left bottom log (#3) on pin located on left side of base. See Figure 32.
4. Rest back end of top middle log (#4) on rear log and place front end of top middle log (#4) on bottom right and left logs.
See Figure 32.
Right Bottom
Rear Log
Log (#2)
(#1)
Pins
Pins
Figure 30 - Installing Back Log (#1) Figure 31 - Installing Right Bottom Log (#2)
Top Middle
Log (#4)
Left Bottom
Log
Pin
Figure 32 - Installing Left Bottom Log (#3) Figure 33 - Installing Top Middle Log (#4)
28 59D1016
5. Place top right back log (#5) on right bottom log and rear log. See Figure 34.
6. Place top right front log (#4) on top right back log and bottom right log. See Figure 35.
7. Place top left front log (#7) on rear log and bottom left log. See Figure 36.
Top Right
Back Log (#5)
Top Right Front
Log (#6)
LOG PLACEMENT
Figure 34 - Installing Right Back Log (#5)
Figure 36 - Installing Top Right Log (#7)
Figure 36 - Installing Top Right Front Log (#6)
Top Left
Front Log
59D1016 29
FLAME APPEARANCE
PLACING THE DECORATIVE ROCK
DO NOT sprinkle volcanic rock on the logs, around the pilot, or on or near burners. This
may cause sooting. Place volcanic rock only on the floor of the fireplace.
During initial operation of the new heater, burning logs will give off a paper burning
smell and orange flames will be present. Simply open the windows for a few hours to
CAUTION
vent the odor.
Flames from the pilot, front and rear burner should be visually checked as soon as the heater is installed.
In addition, periodically check the flames visually during operation.
CHECKING THE PILOT FLAME
The pilot flame must always be present when the heater is in operation. It should just touch the top of the ther
mocouple tip for natural. See Figures 37 and 39 for correct pilot flame.
If the pilot flame does not touch the thermocouple, then the main burner cannot function reliably. See Figures 38 and 40
incorrect shape of pilot flame.
MILLI-VOLT CONTROL AND THERMOSTAT CONTROL
Thermocouple
for Natural
Thermocouple
for LP
Figure 37 - Correct Appearance of Pilot Flame
MANUAL CONTROL
Thermocouple
for Natural
Thermocouple
for LP
Figure 38 - Incorrect Appearance of Pilot Flame
for
-
Thermocouple
for Natural
Thermocouple
for LP
Figure 39 - Correct Appearance of Pilot Flame
30 59D1016
Thermocouple
for Natural
Thermocouple
for LP
Figure 40 - Incorrect Appearance of Pilot Flame
CHECKING THE BURNER FLAME
In normal operation at full rate after 15 minutes, the following flame appearances should be observed:
Figure 41 - Correct Appearance of Rear Flames
of Kentucky Stack
Figure 42 - Correct Appearance of Rear Flames
of Split Maple
The left and right rear flames should be yellow and extend 1"-2" above the mid log top surfaces. The yellow flames should
not contact the logs. There should be glowing embers on the front burner. Note: The front flames and embers will be
an opaque orange color during the burn off time.
OPERATING INSTRUCTIONS
Avoid any drafts that alter burner flame patterns. Do not allow fans to blow directly into the fireplace. Do
not place a blower inside the burn area of the firebox. Ceiling fans may create drafts that alter flame patterns. Sooting
and improper burning will result.
During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils,
films or bonding agents. These chemicals are not harmful, but may produce annoying smoke and smells as they are
burned off during the initial operation of the appliance, possibly causing headaches or eye or lung irritation. This is
a normal and temporary occurrence.
The initial break-in operation should last two to three hours with the burner at the highest setting. Provide maximum
ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in will
be slight and will disappear with continued use.
This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and severe sooting
outside the fireplace. See Figure 3, page 11.
59D1016 31
OPERATING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
If you do not follow these instruction
exactly, a fire or explosion may result
causing property damage, personal
injury or loss of life.
WARNING
A. This appliance is equipped with a piezo ignition device which lights the pilot. If piezo is not working properly
see Match Lighting Instructions, page 35.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push
in or turn by hand, don't try to repair it. Call a qualified service technician. Force or attempted repair
may result in a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas control
that has been under water.
Piezo
Ignitor
Figure 43 - Location of Piezo Ignitor, Control Knobs and Switch
on Milli-volt, Thermostat, and Manual Units
32 59D1016
Switch
Hi/Lo Knob
Ignitor Pilot
OPERATING INSTRUCTIONS
MANUAL CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information.
2. Make sure the manual shutoff valve is fully open.
3. This heater is equipped with an ignition device (piezo) which automatically lights the pilot.
4. See Figure 43, page 32 for the location of the piezo ignitor and control knob. Push in gas control knob
slightly and turn control knob clockwise to the OFF position.
NOTE: Knob cannot be turned to OFF unless knob is pushed in slightly. Do not force.
5. Wait 5 minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas STOP!
Follow the instructions under What To Do if You Smell Gas, page 32. If you do not smell gas, go to the
next step.
6. From OFF position, push in gas control knob slightly and turn counterclockwise
position. See Figure 44. Push in and hold control knob for 5 seconds.
NOTE: If you are running the heater for the first time, it will be necessary to press in the control knob
for 30 seconds to allow air to bleed out of the gas piping.
7. With the control knob pushed in, push and release the piezo ignitor button to light the ODS pilot. The
pilot is located on the left side of the heater, behind the middle log and on the back of the rear burner. If
piezo ignitor does not light the pilot, refer to Match Lighting Instructions, page 35.
8. Hold the control knob in for an additional 10 seconds to prevent the ODS pilot from shutting off the
gas while the thermocouple is warming up.
9. Release the control knob.
• If the knob does not pop out when released, stop and immediately call your service technician
or gas supplier.
• If the ODS pilot will not stay lit after several tries, push and turn the gas control knob clockwise
to OFF and wait 15 seconds. Repeat steps 6 through 9.
10. Push in control knob and turn counterclockwise
to the HIGH setting. At this location the
control knob will pop out when positioned correctly. The knob can now be positioned at any position
between HIGH and LOW. Refer to Figures 45 and 46.
to the IGN
Rotate
Rotate
Push
Figure 44 - IGN Position
Rotate
Push
Figure 45 - HIGH Position Figure 46 - LOW Position
Wait 30 seconds before readjusting the
heater when the control knob has been
turned down to a lower setting.
WARNING
WARNING
TO TURN OFF GAS TO HEATER
1. Turn control knob clockwise to OFF position to completely shut off the heater.
2. If applicable: Turn off all electric power to the heater.
59D1016 33
OPERATING INSTRUCTIONS
MILLI-VOLT CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo) which automatically lights the pilot. If piezo
ignitor does not light the pilot, refer to instructions for Match Lighting Instructions, page 35.
4. Turn gas control knob clockwise to the OFF position and turn ON/OFF switch to OFF position.
5. Wait (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP!
Follow the instructions under What To Do If You Smell Gas, page 32.
6. From OFF position, turn the gas control knob counterclockwise to IGN position. Push in
control knob for 5 seconds. NOTE: If you are running the heater for the first time, it may be
necessary to press in the control knob for 30 seconds or longer to allow air to bleed out
of the gas piping.
7. With the control knob pushed in, push in and release the piezo ignitor button to light the pilot.
8. Continue pushing the control knob in for a further 10 seconds to prevent the flame detector from shutting
off the gas while the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise
to the ON position.
10. After the pilot has been lit for one minute, the burners can be turned on. Turn the ON/OFF switch to
ON position or adjust thermostat to desired setting. NOTE: To use the thermostat function (if
installed) the control knob must be set to “ON” and ON/OFF switch must be in the “OFF”
position.
11. If the gas logs will not operate, follow the instructions To Turn Off Gas To Heater below and call your
service technician or gas supplier.
On/Off Switch
Piezo
Ignitor Pilot
Control
Figure 47 - Pilot
Hi/Lo
Control
Figure 48 - Control Cover Plate for Milli-Volt
TO TURN OFF GAS TO HEATER
1. Turn control knob clockwise to OFF position to completely shut off the heater.
2. If applicable: Turn ON/OFF switch to OFF position and/or set thermostat (if present) to lowest setting.
3. If applicable: Turn off all electric power to the heater.
34 59D1016
OPERATING INSTRUCTIONS AND CLEANING AND SERVICING
MATCH LIGHTING INSTRUCTIONS
1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).
2. Follow appropriate lighting instructions found previously. Instead of pushing and releasing the piezo
button, light a match and hold the flame to the end of the pilot and ignite the pilot.
3. After control knob has been released and pilot stays lit, reinstall any items that were removed
for pilot access.
4. Call a qualified service technician for repair or replacement of the piezo ignitor.
CLEANING AND SERVICING
Annual inspection and cleaning by your dealer or qualified service technician is recommended to
prevent malfunction and/or sooting.
Turn off heater and allow to cool before
cleaning. Disconnect electrical power
before cleaning or servicing.
WARNING
Remove logs, handling carefully by holding gently at each end. Gloves are recommended to prevent skin irritation from
ceramic fibers. If skin becomes irritated, wash gently with soap and water. Refer to manual for correct log placement.
PERIODIC CLEANING - Refer to parts diagram for location of items discussed below.
• Do not use cleaning fluid to clean logs or any part of heater.
• Brush logs with soft bristle brush or vacuum with brush attachment.
• Vacuum loose particles and dust from the front and rear burner, control and piezo covers and grate weldment.
• Inspect and clean burner air intake holes. Remove lint or particles with vacuum, brush, or pipe cleaners.
Failure to keep air intake holes clean will result in sooting and poor combustion.
• External case should be dusted and wiped with a wet soapy cloth.
ANNUAL CLEANING/INSPECTION - Refer to parts diagram for location of items discussed below.
• Inspect and clean burner air intake holes. Remove lint or particles with vacuum, brush or pipe cleaners.
Failure to keep air intake holes clean will result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at air intake holes.
• Verify flame pattern and log placement for proper operation.
• Verify smooth and responsive ignition of main burner and rear burner.
• Replace battery in remote control device.
59D1016 35
TROUBLESHOOTING
Note: All troubleshooting items are listed in order of operation.
Turn appliance OFF and allow to cool
before servicing. Only a qualified
service person should service and
repair the heater.
WARNING
WARNING
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at ODS/pilot.
Appliance produces unwanted
odors.
Appliance shuts off during use.
POSSIBLE CAUSE
1. Ignitor electrode positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode not connected to ignitor
cable.
4. Ignitor cable pinched or wet. Keep ignitor cable
dry.
5. Broken ignitor cable.
6. Bad piezo ignitor.
1. Appliance burning vapors from paint, hair
spray, glues, etc.
2. Gas leak.
3. Initial burn off.
1. Not enough fresh air is available for ODS/
pilot to operate.
2. Low line pressure.
3. ODS/pilot is partially clogged.
4. Defective Thermopile.
5. Restrictions in incoming air flow.
REMEDY
1 Replace ignitor.
2. Replace ignitor.
3. Reconnect ignitor cable.
4. Free ignitor cable if pinched by any
metal or tubing.
5. Replace ignitor cable.
6. Replace piezo ignitor.
1. Ventilate room. Stop using odor causing
products while heater is running.
2. Locate and correct all leaks.
3. Ventilate room and turn unit on high
until odor is gone. Odor should be gone
after 2 to 3 hours of continuous use.
1. Open window and/or door for ventilation.
2. Contact local gas company.
3. Clean ODS/pilot.
4. Check wire connections. Check output
should be 500 milli-volts across TH/TP
and TP Terminals with ON/OFF switches
off.
5. Check for bottom riser on glass door,
sunken fireplace, excessive lava rock/
cinders densely packed against grate.
Gas odor even when control
knob is in OFF position.
When ignitor button is pressed,
there is spark at ODS pilot, but
no ignition.
36 59D1016
1. Gas leak.
2. Control valve defective.
1. Gas supply turned off or manual shutoff valve
2. Control knob not in PILOT position.
3. Control knob not pressed in while in PILOT
4. Air in gas lines when installed.
5. ODS/pilot is clogged.
6. Gas regulator setting is not correct.
closed.
position.
1. Locate and correct all leaks.
2. Replace control valve.
1. Turn on gas supply or open manual
shutoff valve.
2. Turn control knob to PILOT position.
3. Press in control knob while in PILOT
position.
4. Continue holding down control knob.
Repeat igniting operation until air is
removed.
5. Replace ODS/pilot assembly or get it
serviced.
6. Check incoming pressure. Replace gas
regulator.
TROUBLESHOOTING
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot
and the heater may backfire when lit. If the gas quality or pressure is low, contact
your local gas supplier immediately.
WARNING
OBSERVED PROBLEM
OD S / pilot lights, but fla m e
goes out when control knob is
released.
Burner does not light after ODS/
pilot is lit.
Burner backfires during combustion.
Slight smoke or odor during
initial operation.
POSSIBLE CAUSE
1. Control knob not fully pressed in.
2. Control knob not pressed in long enough.
3. Manual shutoff valve not fully open.
4. Thermocouple connection loose at control
valve.
5. Pilot flame not touching thermocouple, which
allows thermocouple to cool, causing pilot
flame to go out. This problem could be caused
by either low gas pressure, or a dirty or
partially clogged ODS/pilot.
6. Thermocouple damaged.
7. Control valve damaged.
1. Burner orifice is clogged.
2. Burner orifice diameter is too small.
3. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orifice is clogged.
1. Burner orifice is clogged or damaged.
2. Burner is damaged.
3. Gas regulator defective.
REMEDY
1. Press in control knob fully.
2. After ODS/pilot lights, keep control
knob pressed in for 30 seconds.
3. Fully open manual shutoff valve.
4. Hand tighten thermocouple connection
until snug, then tighten 1/4 turn more.
5. Contact local gas company.
6. Replace thermocouple.
7. Replace control valve.
1. Clean orifice.
2.
Replace burner orifice.
3.
Contact qualified service person.
1. Contact local gas company.
2. Clean burner or replace burner orifice.
1. Clean burner or replace burner orifice.
2. Replace burner.
3. Replace gas regulator.
Logs appear to smoke after initial operation.
Heater produces a whistling
noise when burner is lit.
No gas to pilot.
59D1016 37
1. Vapors from paint or curing process of logs.
1. Turning control knob to HIGH position when
2. Air in gas line.
3. Dirty or partially clogged burner orifices.
1. LP-regulator shut down due to inlet pressure
burner is cold.
too high.
1. Problem will stop after a few hours
of operation. Run the heater with the
damper open if you have one, or open a
window for the first few hours.
2. Log heater is intended to be smokeless.
Turn OFF heater and call qualified
service person.
1. Turn control knob to LOW position and
let warm up for a minute.
2. Operate burner until air is removed from
line. Have gas line checked by local
gas company.
3. Clean burner or replace burner orifice.
1. Verify LP tank regulator is installed and
set at 11" to 13" w.c.
2. Replace regulator on heater.
7
8
1
2
5 (Manual)
6
10
11
11
3
4
13
9
5 (Milli-Volt)
12
REPLACEMENT PARTS
BURNER ASSEMBLY
Fai lur e to po siti on th e part s in
accordance with these diagrams or
failure to use only parts specifically
approved with this appliance may
result in property damage or personal
WARNING
injury.
38 59D1016
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
BURNER ASSEMBLY
REPLACEMENT PARTS LIST
18HVFL
Item Description Qty Natural Propane Natural Propane
Common Parts
1 Piezo Ignitor 1 14D0503 14D0503 14D0503 14D0503
2 Piezo Wire 1 00K0632 00K0632 00K0632 00K0632
3 Front Burner 1 59D0050 59D0050 59D0059 59D0059
4 Rear Burner 1 59D0058 59D0058 59D0051 59D0051
Manual Control
5 Control Valve 1 30D0201 30D0202 30D0201 30D0202
6 Control Valve Nut 1 00F0586 00F0586 00F0586 00F0586
7 Valve Regulator 1 24D0305 24D0306 24D0305 24D0306
8 Front Burner Injector 1 59D2000 59D2002 59D2004 .59D2006
9 Rear Burner Injector 1 59D2001 59D2003 59D2005 59D2007
10 ODS Pilot Assembly 1 26D2529 14D0476 26D2529 14D0476
11 Control Knob 1 18D0603 18D0603 18D0603 18D0603
Milli-Volt Control
5 Control Valve 1 14D0467 14D0468 14D0467 14D0468
8 Front Burner Injector 1 59D2008 59D2010 59D2012 59D2014
9 Rear Burner Injector 1 59D2009 59D2011 59D2013 59D2014
10 ODS Pilot Assembly 1 14D0473 14D0477 14D0473 14D0477
11 Control Knob 2 18D0603 18D0603 18D0603 18D0603
12 On/Off Switch 1 32D0232 32D0232 32D0232 32D0232
24HVFL
Accessories Sold Separately
13 Thermostat Sensor 26D3314 All Models
Thermostat Sensor Kit TS All Models
Flex Connector Flexcon 30 All Models
Wall Switch Kit MVWS Milli-volt only
Wall Thermostat Kit MVWTS Milli-volt only
Hand Held Remote RCM Milli-volt only
Hand Held Thermostat Remote RCT Milli-volt only
Remote Receiver Cover Ember RRCE All Models
Remote Receiver Cover Metal RRCM All Models
Touch Light Manual TLM All New Remotes
Touch Light T-stat TLT All Models
59D1016 39
1
2
3
4
REPLACEMENT PARTS LIST
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
SEASONED HARDWOOD LOGS
Item Description Qty 18HSHCL 24SHCL 30SHCL
1 Back Log 1 59D1238 59D1248 59D1258
2 Right Log Cluster 1 59D1230 59D1240 59D1250
3 Left Log Cluster 1 59D1234 59D1244 59D1254
4 Top Center Log 1 59D1239 59D1249 59D1259
Fai lur e to po siti on th e part s in
accordance with these diagrams or
failure to use only parts specifically
approved with this appliance may
result in property damage or personal
WARNING
injury.
40 59D1016
1
2
3
4
5
6
7
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
STACKED PINE LOGS
Item Description Qty 18SPRL 24SPRL 30SPRL
1 Back Log 1 59D1300 59D1307 59D1314
2 Right Bottom Log 1 59D1301 59D1308 59D1315
3 Left Bottom Log 1 59D1302 59D1309 59D1316
4 Top Middle Log 1 59D1305 59D1312 59D1319
5 Top Right Log 1 59D1304 59D1311 59D1318
6 Top Right Front Log 1 59D1303 59D1310 59D1317
7 Top Left Front Log 1 59D1306 59D1313 59D1320
REPLACEMENT PARTS LIST
59D1016 41
MASSACHUSETTS RESIDENTS ONLY:
PLEASE READ AND FOLLOW THESE
SPECIAL REQUIREMENTS
NOTE REGARDING VENTED PRODUCTS
This product must be installed by a licensed plumber or gas fi tter when installed within the Commonwealth of
Massachusetts.
Any residence with a direct vent product must have a CO detector installed in the residence.
Installation of the fi replace or vented gas log in the State of Massachusetts requires the damper to be permanently
removed or welded in the fully open position.
In addition, a naturally vented gas log may not be installed in a bedroom or bathroom in the State of
Massachusetts.
Flex line installation must not exceed 36 inches and must have a T shutoff valve.
NOTE REGARDING VENT FREE PRODUCTS
This product must be installed by a licensed plumber or gas fi tter when installed within the Commonwealth of
Massachusetts.
In addition, vent free products may not be installed in a bedroom or bathroom regardless of size or type in the
State of Massachusetts.
Flex line installation must not exceed 36 inches and must have a T shutoff valve.
CARBON MONOXIDE DETECTOR REQUIREMENTS
(2) Revise 10.8.3 by adding the following additional requirements:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure
used in whole or in part for residential purposes, including those owned or operated by the Commonwealth
and where the side wall exhaust vent termination is less than seven (7) feet above fi nished grade in the area
of the venting, including but not limited to decks and porches, the following requirements shall be satisfi ed:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfi tter shall observe that a hard wired
carbon monoxide detector with an alarm and battery back-up is installed on the fl oor level where the gas
equipment is to be installed. In addition, the installing plumber or gasfi tter shall observe that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the
dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be
the responsibility of the property owner to secure the services of qualifi ed licensed professionals for the
installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space
or an attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed
on the next adjacent fl oor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of
installation, the owner shall have a period of thirty (30) days to comply with the above requirements;
provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.
SPECIAL REQUIREMENTS CONTINUED
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certifi ed.
3. SIGNAGE. A metal or plastic identifi cation plate shall be permanently mounted to the exterior of the build-
ing at a minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the
horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less
than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUC-
TIONS.”
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment
shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR 5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current
edition of NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure
separate from the dwelling, building or structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manu-
facturer of Product Approved side wall horizontally vented gas equipment provides a venting system design or
venting system components with the equipment, the instructions provided by the manufacturer for installation
of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components;
and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the
manufacturer of a Product Approved side wall horizontally vented gas fueled equipment does not provide the
parts for venting the fl ue gases, but identifi es “special venting systems,” the following requirements shall be
satisfi ed by the manufacturer:
1. The referenced “special venting system” instructions shall be included with the appliance or equipment
installation instructions; and
2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system
shall include a parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equip-
ment, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall
remain with the appliance or equipment at the completion of the installation.
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion
Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber
Logs.
BASIC WARRANTY
Martin Hearth and Heating (MHH) warrants the components and materials in your gas appliance to be free from manufacturing and material defects for a period of two years from date of installation. After installation, if any of the components
manufactured by MHH in the appliance are found to be defective in materials or workmanship, (MHH) will, at its option,
replace or repair the defective components at no charge to the original owner. MHH will also pay for reasonable labor costs
incurred in replacing or repairing such components for a period of two years from date of installation. Any products presented
for warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the
installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained
according to the operating instructions supplied with the appliance, and does not extend to (1) firebox/burner assembly
damage by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation thereof by unquali
fied installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental
or consequential damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness
for purpose and of all other obligations or liabilities. MHH does not assume for it any other obligations or liabilities in con
nection with sale or use of the appliance. It states that do not allow limitations on how long an implied warranty lasts, or do
not allow exclusion of indirect damage, those limitations of exclusions may not apply to you. You may also have additional
rights not covered in the Limited Lifetime Warranty.
MHH reserves the right to investigate any and all the claims against the Limited Lifetime Warranty and decide upon method
of settlement.
For information about this warranty, contact:
Technical Services Department
2813 W. Mall Drive, Unit B
Florence, Alabama 35630
1-866-500-5671
www.martinhearthandheating.com
-
-
Sept. 06 /N 59D1016 • Rev. 4
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