MGI ZIP X1, ZIP X3 User Manual

User Manual

VERSION 1.6

Thank you for purchasing the Game
Changing MGI ZIP X1 motorized caddy.
To get the most out of your caddy please
follow these quick steps before use.

• Register your caddy online [section 1.0]

• Assembling the caddy [section 3.0]

• Charge the battery [section 4.0]

For Customer Support, please contact MGI directly
for immediate and professional advice.

Email: [e-mail]

LIVE chat: visit www.mgigolf.com

USA: 760 966 1566

Local Service Centers: visit www.mgigolf.com to locate

your local service center.

NOTE: This user manual was correct at time of printing. The online
version is the most up-to-date and must be referred to as the
correct version. To download the most current user manual
please visit www.mgigolf.com. Images shown throughout this
manual may not be of the particular model you have purchased,
however the instruction they refer to is for the model in the
user manual.

1.0 Registration

Contents

1.0 Registration 04

2.0 What Is Included 04

3.0 Assembling the Caddy 05

Attaching the Rear Wheels

3.1

Rear Wheel Positions

3.2

Unfolding

3.3

Folding

3.4

Foldable Fourth Wheel

3.5

GPS Holder and Top Handle

3.6

Compartment

Inverting Rear Wheels

3.7

4.0 Battery Charging & Connection 10

Initial Charge

4.1

Connecting the Battery onto the

4.2

Caddy

Charging the Battery after Use

4.3

5.0 Fitting the Golf Bag 11

6.0 Operating the Digital Top Box 12

Top Box Display

6.1

Start / Stop the Caddy

6.2

Turn the Caddy Off

6.3

7.0 Front Wheel Alignment 13

8.0 Warranty 14

Warranty Policy

8.1

Warranty Exclusions

8.2

Parts Installed During Warranty

8.3

9.0 Preventative Maintenance Program 15

Cleaning Your MGI ZIP Caddy

9.1

Rear Wheel Axles Maintenance

9.2

Upper and Lower Bag Strap

9.3

MGI Service Schedule

9.4

Service Record for All Caddies

9.5

Service and Repair Centres

10.0

Purchasing Parts and Accessories

11.0

Contacting MGI

12.0

Contacting Local Agent

13.0

Frequently Asked Questions

14.0

MGI ZIP X1 User Manual 03

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It is most important you register your MGI Caddy online
immediately as registration:

• Records your caddy for warranty purposes

• Speeds up any servicing required on your caddy

• Assist us to contact you with any updates to your caddy

3.1 Attaching the Rear Wheels

To register your caddy, visit www.mgigolf.com

You will need to record your MGI serial number. This is found on
the caddy battery base or in the top box compartment.

Please keep this user manual on file for your own reference
and a copy of your serial number;

My MGI Caddy Serial Number is

[example AZX1V1173401234]

Purchased Date

/ /

You may be required to show proof of purchase so we
recommend you keep your receipt with this manual.

2.0 What’s Included

• MGI ZIP Caddy

• 24v Lithium Battery

• Battery Charger

• GPS Holder

• MGI Pouch with:
– User Manual
– Accessory Guide

3.0 Assembling Your Caddy

Lefthand
side

Step 1. Each wheel is labelled with L or R for left or right. This is very
important as the wheels must be placed on the correct side of the
caddy. Left or right sides are determined when standing behind
the caddy as pictured above.

Step 2. On the wheel, press the grey release button on the wheel
hub. Place the wheel onto the axle. You will notice you need to
match up the inner female groove on the axle and the male
of the wheel. When placed in position simply release the button.
You will notice you hear a “click” when the wheel is properly
secured. To check that the wheel is properly in position pull
on the wheel. If it is properly in position it will not slide off.
Repeat for the other wheel.

3.2 Rear Wheels Positions

The MGI ZIP caddy is designed to allow the rear wheels to be in

Righthand

side

MGI ZIP X1 User Manual 0504

two positions. The position is determined by where the wheel is
locked on the axle in either of the two grooves [see picture]. The
drive position is used during the normal operation of the caddy.
The free wheel position is used to freely push the caddy should
you experience battery or caddy issues on the course.

Free wheel position

3.3 Unfolding

Please see below
the steps to unfold
a ZIP Caddy Handle.

i. Drive position – Lock the wheel onto the groove closest to the

Drive position

battery base. To do this, press the grey release button on the
wheel hub, push the wheel on to the axle as far as possible. To
test for drive position try rolling the wheel backwards. If you feel
resistance then the wheel is now in drive position and ready to
use. Repeat for both wheels.

ii. Free wheel – Lock the wheel into the groove closest to the
end of the axle. To do this, press the grey release button on
the wheel hub, push the wheel on to the axle and release the
release button onto the groove. To test for free wheel position try
rolling the wheel backwards. The wheel should spin freely with no
resistance. Repeat for both wheels.

Step 1: Ensure both rear
wheels are attached.

Step 3: Move Top Bag
Support away from front
wheel assembly until you
hear it click.

Step 5: Ensure that
the latch at the bottom
of the handle clicks into
place.

Step 2: Release Fold Lever.

Step 4: The handle is now free to pull

upwards. The handle will naturally
unfold as you continue to pull until the
handle is completely open.

Step 6: Close the fold lever to lock
the handle into place in one
of three positions.

Step 7: Push the Top Bag support down to move it into position.

MGI ZIP X1 User Manual 0706

3.4 Folding

Step 1: Disconnect the battery. It

can left on or removed from the
caddy.

Step 2: Open the fold lever
to release the handle.

Step 3: Pull up the latch at the
bottom of the handle.

Step 4: Lower the handle down flat.

3.5 Fourth Foldable Rear Wheel

The MGI ZIP X1 comes standard with a fourth foldable rear wheel.
This wheel MUST be unfolded into position at all times when
the caddy is in use. This will reduce damaging the caddy, and
provide the ultimate in stability across all terrains. This fourth wheel
should be cleaned regularly with a cloth to ensure it can be
folded as required for storage.

3.6 GPS Holder and Top Handle Compartment

In the top handle compartment there is a position for a GPS/
mobile device holder. Open the compartment and connect the
holder into position. To open the holder always press the button
at the top of the holder. Place the GPS into the cradle, then close
the holder by squeezing the two sides closer together.

Toggle

Step 5: Push the
toggle down on the
top bag support and
then move the Top
Bag Support down so
that it locks over the
front wheel assembly.

Step 6: Close the fold lever to lock
the handle into place.

3.7 Inverting Rear wheels

The rear wheels can be inverted on the axle to reduce the size of
the caddy when folded.

MGI ZIP X1 User Manual 0908

4.0 Battery Charging & Connection

The ZIP X1 is designed to take either ZIP battery:

• MGI 24v 250Wh Lithium battery [Standard]

• MGI 24v 380Wh Lithium battery [Optional]

4.1 Initial Charge

• Before using your MGI ZIP caddy for the first time you must
fully charge the battery overnight.

• Plug the charger AC lead into a power point - the Green LED
illuminates to indicate the charger is power on.

• Plug the charger output connection into the connector on
the front of the battery - the Red LED illuminates to indicate
charging.

• When the charging LED indicator has turned green, the
battery is fully charged and ready to be used.

Please refer to the battery charger user manual for further
information.

4.2 Connecting the Battery onto the Caddy

Position the battery on the caddy and push the battery down to
secure it.

4.3 Charging the Battery after Use

• Disconnect the battery by lifting the handle.

• The battery can be left on or removed from the caddy for
charging.

• Plug the charger AC lead into a power point - the Green LED
illuminates to indicate the charger is power on.

• Plug the charger output connection into the connector on
the front of the battery - the Red LED illuminates to indicate
charging.

• When the charging LED indicator has turned green, the
battery is fully charged and ready to be used.

5.0 Fitting the Golf Bag

Ensure that the top bag support straps are disconnected.
Position the golf bag on the caddy.
Secure the top bag support strap

• Select a good position for the elasticized straps to be put
around the golf bag

• Stretch the longer end of the strap and loop the rounded
plastic bar underneath the hook on the shorter end

• The top bag support straps should now be connected.

Push the handle down to connect the battery to the caddy.

Your caddy has been equipped with fail safe battery connection,
so the caddy will not move when you connect the battery. Your
caddy will only start once the speed control is switched on.

Please ensure the top bag support straps are hooked in place
securely before releasing. Failure to do so could result in injury to
the user.

Adjusting the length of the top bag support strap

The rounded plastic bar on the longer strap can be adjusted to
ensure the bag is secured properly in place.

Secure the lower bag strap
Pull the lower bag strap over the base of the golf bag

MGI ZIP X1 User Manual 1110

6.0 Operating the Digital Top Box

6.1 Top Box Display

Speed

6.3 Turn the Caddy Off

ZIP Caddy Battery

Please note the following points regarding the Zip Caddy Battery.

Light 2Light 1

Light 1: Caddy active

A green light will appear on the left hand side when the caddy is
active and moving.

Light 2: Battery indication

The light on the right hand side displays the battery status. There
are three colors of battery status: Green [charged], Amber [low]
and Red [very low].

Number Display: This shows the speed setting 1 to 9. The higher
the number the higher the speed.

6.2 Start / Stop the Caddy

Speed Control

ZIP Caddy Speed Control
Please note the following points regarding the ZIP Caddy Speed
Control.

1. To select the desired speed, rotate the speed control button.
Turning the speed control button clockwise will increase the
speed, whilst anti-clockwise will decrease speed.

2. The speed setting chosen is displayed in the center of the
colored screen.

Please note you will feel notches as you rotate the speed control. The notches
do not indicate a change in speed. The speed will only increase or decrease as
the number changes in the display.

3. To start the caddy at this desired speed, tap the top
of the speed control button.

4. Another tap will stop the caddy.

5. The desired speed can be altered up or down while
the caddy is moving.

Connecting the Battery onto the Caddy

1. Position the battery on the caddy and push the battery
down to secure it. Push the battery handle down to connect
the battery to the caddy.

2. To turn the caddy Top Box Display off:
Hold down the Start/Stop Speed Control Button for four
seconds and the display will turn off thereby disabling the
Top Box.

Please note that the battery will still be connected to the caddy
and will continue to drain whilst connected.

Please note that the caddy display will also turn off if the
Speed Control is not operated for 30 minutes.

Once again, please note that the battery will still be connected
to the caddy and will continue to drain whilst connected.

To reactivate the Top Box Display, whilst the battery is connected,
hold down the Start/Stop Speed Control Button for four seconds
and the display will turn on thereby enabling the Top Box.

To fully shut down the caddy and prevent the battery from
discharging, disconnect the battery by lifting its handle. The
battery can be left on or removed from the caddy.

7.0 Front Wheel Alignment

During the life of your caddy, it may require a realignment to
ensure it tracks straight on flat surfaces. Follow these instructions
to correct the front wheel alignment of the caddy.

Step 1: Release and turn the lever to loosen the front wheel.

MGI ZIP X1 User Manual 1312

Step 2: There are two silver thumb screws located on either side

of the front wheel. Adjusting these screws will help straighten the
alignment by correcting the caddy to track more to the left or
the right.

Thumb Screw

Roll the left or right hand side silver thumb screw UP to straighten
the caddy more to the LEFT.
Roll the left or right hand side silver thumb screw DOWN to
straighten the caddy more to the RIGHT.
You can roll the screws simultaneously or individual to achieve the
desired alignment.

Step 3: Once alignment is set, turn the lever and tighten. Then
close the lever.

Tighten

TIP: When adjusting the front wheel and testing the alignment,
ensure the caddy is run on a flat, smooth surface like a carpark.

8.0 Warranty

8.1 Warranty Policy

3. The MGI ZIP caddy is covered by a Limited* manufacturer’s
warranty from the date of purchase. Duration of this warranty
is:
– 2 years on parts*
– 2 years on Lithium batteries and chargers

*MGI or an authorized service center will repair or replace any
parts found to be defective in materials or workmanship under
normal use provided that:

1. The MGI ZIP caddy has been properly used, maintained and
regularly serviced [see section 9.4]

2. The replacement or repair is performed by an authorized
MGI service center or the owner with MGI approval.

3. The caddy has been registered online.

8.2 Warranty Exclusions

The following events will void warranty:

• Any alteration performed by non-authorized people
or companies.

• Fitting of parts or accessories not recommended by MGI.

• Any damage caused by continued operation of the
motorized caddy after it is known to be defective.

• Damage to seat and/or seat support bracket on caddy

• Damage caused by ingress of water into motor/gearbox
and other major components

• Damage caused by caddy going into bunkers and other
course hazards

• All implied warranties [save those preserved by statute] are
excluded. Liability for consequential damages under any
and all warranties are excluded to the extent exclusion is
permitted by law.

8.3 Parts Installed During Warranty

Warranty coverage for components installed during a motorized
caddy’s warranty period shall consist of the duration of the
caddy’s warranty period, provided the warranty installation is
performed by MGI, an authorized service center or the caddy
owner on approval. Replacement of parts under warranty will not
extend the warranty of the caddy or parts.

MGI ZIP X1 User Manual 1514

9.0 Preventative Maintenance Program

To properly provide for the continued operation of your MGI
ZIP caddy, MGI has introduced its Preventative Maintenance
Program [PMP]. The PMP consists of work to be carried out by
both the owner and authorized service centres. To properly
maintain the warranty of your MGI motorized caddy, it is essential
that this work is carried out. If the work carried out by the
authorized service center is to replace parts that are part of the
maintenance schedule, the owner will be charged for the parts
and labor. If the work to be carried out is part of warranty, MGI will
bear the cost.

9.1 Cleaning Your MGI ZIP Caddy [See Maintenance Schedule]

• For years of good operation, your caddy requires care and
attention.

• Keep your caddy clean by using a cloth with warm water
and a mild detergent.

• Do not hose down your caddy under any circumstance, as
the caddy has electronic components.

• Ensure that the seat stem bracket is free from sand.

• Do not submerge your caddy in water as it will cause
irreparable damage.

• Clean the caddy battery base when the battery is removed
from the caddy.

9.2 Rear Wheel Axles Maintenance [See Maintenance Schedule]

The rear wheel stub axles need to be lubricated regularly. Remove
the rear wheels by depressing the spring clip and at the same
time pull off the wheel. Apply Petroleum Jelly or light grease to
the stub axles. Use a very small amount as the grease can attract
sand. If you play in sandy conditions you should clean the axle
and regrease fortnightly.

9.3 Upper and Lower Bag Strap Maintenance [See Maintenance

Schedule]

The bag straps should be replaced as per the Service Schedule.
The upper bag strap can be replaced by:

• Removing the left and right hand straps form the upper bag
support

• Undo and remove the screws holding the strap in position on
the bag support

• Remove and replace both bag straps

• Insert bag strap securing screws.

MGI ZIP X1 Monthly

Wipe down the
caddy with a warm
cloth after each use
[do not hose]

Lubricate rear wheel
stub axles

Check and tighten
nuts and bolts

Check and tighten
handle pivots

Check alignment of
caddy – ensure that
it runs straight

Replace Speed
Controller and On/
Off switch assembly

Replace rear and
front wheels

Replace upper and
lower bag straps

BO = Caddy owner can carry out this work
SC = Charged work to be carried by approved service center
BO/SC = The six monthly service can be completed by either an
authorized service center or the owner of the caddy.

BO

BO

6

Monthly

BO

BO

BO

Every

2 yrs

Every

3 yrs

BO /SC

BO

BO

9.4 MGI Service Schedule

It is the owner’s responsibility to ensure that all periodical checks,
necessary adjustments and services are carried out. If in doubt
please contact the MGI service center on 1300 644 523. Any work
performed on your caddy should be recorded on your service
record (see page 18) regardless of the work.

MGI ZIP X1 User Manual 1716

9.5 Service Record for All Caddies

10.0 Service and Repair Centres

6 month inspection

1 year inspection

1 ½ year inspection

2 year inspection

2 ½ year inspection

3 year inspection

3 ½ year inspection

4 year inspection

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

For all servicing, please do not go back to your place
of purchase.

MGI offers the largest network of Service Centres in Australia
and New Zealand. To find your nearest Service center visit
www.mgigolf.com

For warranty repairs to be authorized you MUST provide proof of
purchase. Please keep this with you as well as your Serial number
you can record in this manual. It is most important you register
your MGI Caddy online for warranty purposes.

11.0 Purchasing Parts and Accessories

You are welcome to service your caddy out of warranty,
by purchasing parts direct from MGI. Please call or email
to discuss the right parts and instructions.

12.0 Contacting MGI

MGI Service Center
Address:
629 South Cleveland Street, Oceanside California 93054

SALES Telephone: [phone]
SERVICE CENTER Telephone: [phone]
Email: [e-mail] Web: www.mgigolf.com

4 ½ year inspection

5 year inspection

5 ½ year inspection

6 year inspection

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Date:
Invoice #:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

Serviced by:
Signature:

13.0 Contacting Local Agent

Please refer to www.mgigolf.com to find the distributor in your
country.

14.0 FAQ

Q: I would like to have my MGI caddy serviced.

Who do I call?

A: Visit www.mgigolf.com to find your nearest Service Center

using your postcode within Australian and New Zealand.
You can also call MGI Head office using any of the contact
details. See Section 12.0 for details. Internationals please call
your local agent as per Section 13.0.

MGI ZIP X1 User Manual 1918

www.mgigolf.com

MGI Service Center

629 South Cleveland Street
Oceanside California 93054

SALES: 855 434 5111
SERVICE CENTER: 760 966 1566
E: [e-mail]

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Absolute attention has been taken to ensure this manual
is correct at time of printing. Specifications, images
and statistics may change at any time.
Visit www.mgigolf.com for the most current model
information. Printed May 2019. Version 1.6