Thank you for purchasing the Game
Changing MGI ZIP Navigator motorized
caddy. To get the most out of your caddy
please follow these quick steps before use.
• Register your caddy online [section 1.0]
• Assembling the caddy [section 3.0]
• Charge the battery [section 4.0]
For Customer Support, please contact MGI directly
for immediate and professional advice.
Email: salesusa@mgigolf.com
LIVE chat: visit www.mgigolf.com
USA: 760 966 1566
Local Service Centers: visit www.mgigolf.com to locate
your local service center.
NOTE: This user manual was correct at time of printing. The online
version is the most up-to-date and must be referred to as the
correct version. To download the most current user manual
please visit www.mgigolf.com. Images shown throughout this
manual may not be of the particular model you have purchased,
however the instruction they refer to is for the model in the
user manual.
1.0 Registration
Contents
1.0 Registration04
2.0 What Is Included04
3.0 Assembling the Caddy05
Attaching the Rear Wheels
3.1
Rear Wheel Positions
3.2
Unfolding
3.3
Folding
3.4
Fourth Foldable Rear Wheel
3.5
GPS Holder and Top Handle
3.6
Compartment
Inverting Rear Wheels
3.7
4.0 Battery Charging & Connection10
Initial Charge
4.1
Connecting the Battery onto the Caddy
4.2
Charging the Battery after Use
4.3
5.0 Fitting the Golf Bag11
6.0 Operating the Digital Top Box12
Top Box Display
6.1
Start / Stop the Caddy
6.2
Turn the Caddy Off
6.3
Battery Level Indicator
6.4
Unit Measurements
6.5
Distances Modes
6.6
Competition Mode
6.7
7.0 Remote Control15
Charging Your Remote Control
7.1
Forward Arrow
7.2
Down Arrow
7.3
Left and Right Arrow
7.4
Speed Control – Manually and Remotely
7.5
Keypad Unlock and Lock
7.6
Remote Range and Safety Stop
7.7
Pairing a Remote
7.8
Gyroscope Straight Tracker Navigation
8.0
System
9.0 Warranty17
Warranty Policy
9.1
Warranty Exclusions
9.2
Parts Installed During Warranty
9.3
10.0 Preventative Maintenance Program18
Cleaning Your MGI ZIP Caddy
10.1
Rear Wheel Axles Maintenance
10.2
Upper and Lower Bag Strap
10.3
Correcting the Alignment
10.4
MGI Service Schedule
10.5
Service Record for All Caddies
10.6
11.0 Service and Repair Centers22
12.0 Purchasing Parts and Accessories22
13.0 Contacting MGI22
14.0 Contacting Local Agent22
15.0 Frequently Asked Questions23
MGI ZIP Navigator User Manual 03
05
06
07
08
09
09
09
10
10
11
12
12
13
13
13
13
14
15
15
15
16
16
16
16
16
17
17
18
18
19
19
19
19
19
21
It is most important you register your MGI Caddy online
immediately as registration:
• Records your caddy for warranty purposes
• Speeds up any servicing required on your caddy
• Assist us to contact you with any updates to your caddy
To register your caddy, visit www.mgigolf.com
You will need to record your MGI serial number. This is found on
the caddy battery base or in the top box compartment.
Please keep this user manual on file for your own reference
and a copy of your serial number;
My MGI Caddy Serial Number is
[example AZXNV1173401234]
Purchased Date
/ /
You may be required to show proof of purchase so we
recommend you keep your receipt with this manual.
2.0 What’s Included
• MGI ZIP Caddy
• 24v Lithium Battery
• Battery Charger
• GPS Holder
• MGI Pouch with:
– User Manual
– Accessory Guide
3.0 Assembling Your Caddy
3.1 Attaching the Rear Wheels
On the wheel, press the grey release button on the wheel hub.
Place the wheel onto the axle. You will notice you need to match
up the inner female groove on the axle and the male
of the wheel. When placed in position simply release the button.
You will notice you hear a “click” when the wheel is properly
secured. To check that the wheel is properly in position pull
on the wheel. If it is properly in position it will not slide off.
Repeat for the other wheel.
MGI ZIP Navigator User Manual 0504
3.2 Rear Wheels Positions
The MGI ZIP caddy is designed to allow the rear wheels to be in
two positions. The position is determined by where the wheel is
locked on the axle in either of the two grooves [see picture]. The
drive position is used during the normal operation of the caddy.
The free wheel position is used to freely push the caddy should
you experience battery or caddy issues on the course.
Free wheel position
3.3 Unfolding
Please see below
the steps to unfold
a ZIP Caddy Handle.
Drive position
i. Drive position– Lock the wheel onto the groove closest to the
battery base. To do this, press the grey release button on the
wheel hub, push the wheel on to the axle as far as possible. To
test for drive position try rolling the wheel backwards. If you feel
resistance then the wheel is now in drive position and ready to
use. Repeat for both wheels.
ii. Free wheel – Lock the wheel into the groove closest to the
end of the axle. To do this, press the grey release button on
the wheel hub, push the wheel on to the axle and release the
release button onto the groove. To test for free wheel position try
rolling the wheel backwards. The wheel should spin freely with no
resistance. Repeat for both wheels.
Step 1: Ensure both rear
Step 2: Release Fold Lever.
wheels are attached.
Step 3: Move Top Bag
Support away from front
wheel assembly until you
hear it click.
Step 5: Ensure that
the latch at the bottom
of the handle clicks into
Step 4: The handle is now free to pull
upwards. The handle will naturally
unfold as you continue to pull until the
handle is completely open.
Step 6: Close the fold lever to lock
the handle into place in one
of three positions.
place.
Step 7: Push the Top Bag support down to move it into position.
MGI ZIP Navigator User Manual 0706
3.4 Folding
Step 1: Disconnect the battery. It
can left on or removed from the
caddy.
Step 2: Open the fold lever
to release the handle.
3.5 Fourth Foldable Rear Wheel
The MGI Zip Navigator comes standard with a fourth foldable
and extendable rear wheel. This wheel MUST be unfolded and
extended into position at all times when the caddy is in use. This
will reduce damaging the caddy, and provide the ultimate in
stability across all terrains. This fourth wheel should be cleaned
regularly with a cloth to ensure it can be folded and retracted as
required for storage.
Step 3: Pull up the latch at the
bottom of the handle.
3.6 GPS Holder and Top Handle Compartment
In the top handle compartment there is a position for a GPS/
mobile device holder. Open the compartment and connect the
holder into position. To open the holder always press the button
at the top of the holder. Place the GPS into the cradle, then close
the holder by squeezing the two sides closer together.
Step 4: Lower the handle down flat.
Step 5: Push the
Toggle
toggle down on the
top bag support and
then move the Top
Bag Support down so
that it locks over the
3.7 Inverting Rear wheels
The rear wheels can be inverted on the axle to reduce the size of
the caddy when folded.
front wheel assembly.
Step 6: Close the fold lever to lock
the handle into place.
MGI ZIP Navigator User Manual 0908
4.0 Battery Charging & Connection
The MGI Zip Navigator can only be used with the:
• MGI 24v 380Wh Lithium battery
4.1 Initial Charge
• Before using your MGI ZIP caddy for the first time you must
fully charge the battery overnight.
• Plug the charger AC lead into a power point - the Green LED
illuminates to indicate the charger is power on.
• Plug the charger output connection into the connector on
the front of the battery - the Red LED illuminates to indicate
charging.
• When the charging LED indicator has turned green, the
battery is fully charged and ready to be used.
Please refer to the battery charger user manual for further
information.
4.2 Connecting the Battery onto the Caddy
Position the battery on the caddy and push the battery down
to secure it.
4.3 Charging the Battery after Use
• Disconnect the battery by lifting the handle.
• The battery can be left on or removed from the caddy for
charging.
• Plug the charger AC lead into a power point - the Green LED
illuminates to indicate the charger is power on.
• Plug the charger output connection into the connector on
the front of the battery - the Red LED illuminates to indicate
charging.
• When the charging LED indicator has turned green, the
battery is fully charged and ready to be used.
5.0 Fitting the Golf Bag
Ensure that the top bag support straps are disconnected.
Position the golf bag on the caddy.
Secure the top bag support strap
• Select a good position for the elasticized straps to be put
around the golf bag
• Stretch the longer end of the strap and loop the rounded
plastic bar underneath the hook on the shorter end
• The top bag support straps should now be connected.
Push the handle down to connect the battery to the caddy.
Your caddy has been equipped with fail safe battery connection,
so the caddy will not move when you connect the battery. Your
caddy will only start once the speed control is switched on.
Please ensure the top bag support straps are hooked in place
securely before releasing. Failure to do so could result in injury to
the user.
Adjusting the length of the top bag support strap
The rounded plastic bar on the longer strap can be adjusted to
ensure the bag is secured properly in place.
Secure the lower bag strap
Pull the lower bag strap over the base of the golf bag
MGI ZIP Navigator User Manual 1110
6.0 Operating the Digital Top Box
6.1 Top Box Display
4.
5.
6.
1.3.2.
6.2 Start / Stop the Caddy
ZIP Caddy Speed Control
Please note the following points regarding the ZIP Caddy Speed
Control.
1. To select the desired speed, rotate the speed control button.
Turning the speed control button clockwise will increase the
speed, whilst anti-clockwise will decrease speed.
2. The speed setting chosen is displayed in the center of the
colored screen.
Please note you will feel notches as you rotate the speed control. The notches do not
indicate a change in speed. The speed will only increase or decrease as the number
changes in the display.
3. To start the caddy at this desired speed, tap the top
of the speed control button.
4. Another tap will stop the caddy.
5. The desired speed can be altered up or down while
the caddy is moving.
1. Distance Mode Button
2. Unit Setting Button
3. ON / OFF Speed Control
Button
4. Speed Setting Indicator
5. Battery Level Indicator
6. Distance Mode
7. Distance
9.
8. Unit Measurement
9. Remote Battery
8.
Level Indicator
7.
Speed Control
6.3 Turn the Caddy Off
ZIP Caddy Battery
Please note the following points regarding the Zip Caddy Battery.
Connecting the Battery onto the Caddy
1 Position the battery on the caddy and push the battery
down to secure it. Push the battery handle down to connect
the battery to the caddy.
2. To turn the caddy Top Box Display off:
Hold down the Start/Stop Speed Control Button and Left
Hand Distance Mode Button for four seconds and the display
will turn off thereby disabling the Top Box.
Please note that the battery will still be connected to the caddy and will continue
to drain whilst connected.
3. Please note that the caddy display will also turn off if the
Speed Control is not operated for 30 minutes.
Once again, please note that the battery will still be connected
to the caddy and will continue to drain whilst connected.
4. To reactivate the Top Box Display, whilst the battery is
connected, hold down the Start/Stop Speed Control Button
and Left Hand Distance Mode Button for four seconds and
the display will turn on thereby enabling the Top Box.
5. To fully shut down the caddy and prevent the battery from
discharging, disconnect the battery by lifting its handle. The
battery can be left on or removed from the caddy.
6.4 Battery Level Indicator
Battery indication is located on the left side of the top box
screen. Four colored bars are highlighted showing full charge. The
lesser number of bars displayed, means there is less battery life
available. You should always check the battery status before you
play golf to ensure the four bars are there.
6.5 Unit Measurements
You can move from meters / kilometers to yards / miles simply by
pressing the Unit Setting Button [on the right].
6.6 Distance Modes
There are three distance measurement modes. To move between
the modes by pressing the Distance Mode Button [DM] [on the
left]
Distance A and B: resettable distance measurements could be
used to measure how far you hit your shot and to measure how
far you have walked for the day. To reset, simply press the DM
Button [left side] for 3 seconds until the reading displays “0”.
Distance Total: cannot be reset as it is the Odometer for the life of
the caddy. This feature will assist with service reminders which are
recommended at each 500kms or 6 months periods.
MGI ZIP Navigator User Manual 1312
6.7 Competition Mode
In the unlikely event the club you are playing at does not allow
the use of distance devices you will need to disable the distances
feature on the MGI ZIP caddy.
To disable the distance recording feature, simply hold down the
left and right buttons at the same time for 3 seconds and “COMP
MODE” will appear on the screen. In addition, the distance
recording will be removed from the screen.
To exit COMP MODE hold down the left and right buttons at the
same time.
7.0 Remote Control
7.1 Charging Your Remote Control
Before you start using your ZIP Navigator you must fully charge
the remote control internal lithium ion battery for approximately
6 hours or overnight using the USB cord provided. The top left
UNLOCK button will flash while charging. When a full charge is
complete, the green light will stay on and stop flashing.
To charge the remote, plug the USB cord into the USB plug at
the base of the remote as pictured in the diagram. The cable
then needs to be plugged into your PC or Laptop for charging.
Alternatively you can plug the cable into an AC adaptor [not
provided].
To check the level of power in the remote, use the remote to
control to direct the caddy, or at least press a button to talk to
the Digital top box and the remote control battery level will show
on the screen on the caddy.
We recommend charging your remote after each round along
with your main battery.
7.2 Forward Arrow
Press the forward button to start the caddy and accelerate the
caddy. The longer you depress the button, the faster the caddy
travels. The caddy will always start at speed 2 when using the
remote.
7.3 Down Arrow
The down arrow decreases the speed and provides for reverse.
If you are moving forward, the down arrow can be used to
decrease speed, the longer the pressure, the slower the speed.
If you continue to press the down button the caddy will go into
Reverse mode. If you release the down arrow, whilst the caddy is
in Reverse Mode, the caddy will stop [safety feature].
MGI ZIP Navigator User Manual 1514
7.4 Left and Right Arrow
When the caddy is stopped, press the appropriate turn
command, left or right buttons and keep pressed until the degree
of turn is achieved. Then press the forward button for the caddy
to go forward.
Whilst the caddy is moving, press the appropriate turn command,
left or right buttons and keep pressed until the degree of turn is
achieved. Momentary pressure will make a small adjustment to
the direction, whilst prolonged pressure will increase the amount
of turn and speed of the turn.
7.5 Speed Control – Manually and Remotely
Under manual control, you can adjust the speed by turning the
speed control button to the clockwise [Increase] or anti-clockwise
[decrease]. When changing to the remote control, irrespective of
the speed level indicated on the display, the caddy will always
start at speed 2.
7.6 Keypad Unlock and Lock
The remote control has two buttons at the top which allow
you to LOCK and UNLOCK the keypad. This will help eliminate
accidental control when storing the remote in your pocket.
The STOP button will continue to work, when the LOCK feature is
activated.
7.7 Remote Range and Safety Stop
The ZIP Navigator can be remotely controlled up to 100m. If the
remote control loses contact with the caddy, then the automatic
safety stop will operate after five seconds. This is for the protection
of your caddy, yourself and others. If the caddy was last
activated using the manual controls, the auto safety stop feature
will not operate. Please note, the top left unlock button will flash
every 3 seconds while the caddy is running under remote control.
7.8 Pairing a Remote
If your Remote loses pairing with the Top Box or you replace your
Remote it will need to be paired as follows:
1. Disconnect the battery
2. Hold down the Stop Button on the Remote until both the
Lock and Unlock buttons are illuminated – then release the
Stop Button.
3. Reconnect the battery
4. The Remote will synchronize with the Top Box – the process
will be complete once the Lock and Unlock buttons are no
longer illuminated
8.0 Gyroscope Straight Tracker
Navigation System
The ZIP Navigator is built with a Patented Gyroscope Straight
Tracker Navigation System. This automatic feature ensures the
caddy maintains its direction regardless of the terrain. The caddy
will automatically brake or accelerate either wheel to maintain its
direction.
When the caddy is controlled by the remote, the Navigation
system is always ON.
When the caddy is controlled manually, the Navigation system is
always OFF.
Tip: On a steep incline, the gradient may force the caddy off
line. You do not need to adjust the caddy. The caddy will work its
way back on course. In addition, if the caddy hits a divot or other
object, the caddy will momentarily be forced off course. Do not
be concerned, the caddy knows where to go and will get back
on track quickly.
9.0 Warranty
9.1 Warranty Policy
The MGI ZIP caddy is covered by a Limited* manufacturer’s
warranty from the date of purchase. Duration of this warranty is:
– 2 years on parts*
– 2 years on Lithium batteries and chargers
*MGI or an authorized service center will repair or replace any
parts found to be defective in materials or workmanship under
normal use provided that:
1. The MGI ZIP caddy has been properly used, maintained and
regularly serviced [see section 10.5]
2. The replacement or repair is performed by an authorized
MGI service center or the owner with MGI approval.
3. The caddy has been registered online.
Please note, if you do not connect the Navigator, as per point 3,
with a battery, the Remote will exit Pairing after one minute.
MGI ZIP Navigator User Manual 1716
9.2 Warranty Exclusions
The following events will void warranty:
• Any alteration performed by non-authorized people
or companies.
• Fitting of parts or accessories not recommended by MGI.
• Any damage caused by continued operation of the
motorized caddy after it is known to be defective.
• Damage to seat and/or seat support bracket on caddy
• Damage caused by ingress of water into motor/gearbox
and other major components
• Damage caused by caddy going into bunkers and other
course hazards
• All implied warranties [save those preserved by statute] are
excluded. Liability for consequential damages under any
and all warranties are excluded to the extent exclusion is
permitted by law.
9.3 Parts Installed During Warranty
Warranty coverage for components installed during a motorized
caddy’s warranty period shall consist of the duration of the
caddy’s warranty period, provided the warranty installation is
performed by MGI, an authorized service center or the caddy
owner on approval. Replacement of parts under warranty will not
extend the warranty of the caddy or parts.
10.0 Preventative Maintenance Program
To properly provide for the continued operation of your MGI
ZIP caddy, MGI has introduced its Preventative Maintenance
Program [PMP]. The PMP consists of work to be carried out by
both the owner and authorized service centers. To properly
maintain the warranty of your MGI motorized caddy, it is essential
that this work is carried out. If the work carried out by the
authorized service center is to replace parts that are part of the
maintenance schedule, the owner will be charged for the parts
and labor. If the work to be carried out is part of warranty, MGI will
bear the cost.
10.1 Cleaning Your MGI ZIP Caddy [See Maintenance Schedule]
• For years of good operation, your caddy requires care and
attention.
• Keep your caddy clean by using a cloth with warm water
and a mild detergent.
• Do not hose down your caddy under any circumstance, as
the caddy has electronic components.
• Ensure that the seat stem bracket is free from sand.
• Do not submerge your caddy in water as it will cause
irreparable damage.
• Clean the caddy battery base when the battery is removed
from the caddy.
The rear wheel stub axles need to be lubricated regularly. Remove
the rear wheels by depressing the spring clip and at the same
time pull off the wheel. Apply Petroleum Jelly or light grease to
the stub axles. Use a very small amount as the grease can attract
sand. If you play in sandy conditions you should clean the axle
and regrease fortnightly.
10.3 Upper and Lower Bag Strap Maintenance [See Maintenance
Schedule]
The bag straps should be replaced as per the Service Schedule.
The upper bag strap can be replaced by:
• Removing the left and right hand straps form the upper bag
support
• Undo and remove the screws holding the strap in position on
the bag support
• Remove and replace both bag straps
• Insert bag strap securing screws.
10.4 Correcting the Alignment
Please see Zip Navigator Motor Trimming on the www.mgigolf.
com website.
10.5 MGI Service Schedule
It is the owner’s responsibility to ensure that all periodical checks,
necessary adjustments and services are carried out. If in doubt
please contact the MGI service center on 1300 644 523. Any work
performed on your caddy should be recorded on your service
record (see page 21) regardless of the work.
MGI ZIP Navigator User Manual 1918
MGI ZIP NavigatorMonthly
Wipe down the
caddy with a warm
cloth after each use
[do not hose]
Lubricate rear wheel
stub axles
BO
BO
6
Monthly
Every
2 yrs
Every
3 yrs
10.6 Service Record for All Caddies
6 month inspection
1 year inspection
Date:
Invoice #:
Date:
Invoice #:
Serviced by:
Signature:
Serviced by:
Signature:
Check and tighten
nuts and bolts
Check and tighten
handle pivots
Check alignment of
caddy – ensure that
it runs straight
Replace Speed
Controller and On/
Off switch assembly
Replace rear and
front wheels
Replace upper and
lower bag straps
BO = Caddy owner can carry out this work
SC = Charged work to be carried by approved service center
BO/SC = The six monthly service can be completed by either an
authorized service center or the owner of the caddy.
BO
BO
BO
BO /SC
BO
BO
1 ½ year inspection
2 year inspection
2 ½ year inspection
3 year inspection
3 ½ year inspection
4 year inspection
4 ½ year inspection
5 year inspection
Date:
Invoice #:
Date:
Invoice #:
Date:
Invoice #:
Date:
Invoice #:
Date:
Invoice #:
Date:
Invoice #:
Date:
Invoice #:
Date:
Invoice #:
Serviced by:
Signature:
Serviced by:
Signature:
Serviced by:
Signature:
Serviced by:
Signature:
Serviced by:
Signature:
Serviced by:
Signature:
Serviced by:
Signature:
Serviced by:
Signature:
5 ½ year inspection
6 year inspection
Date:
Invoice #:
Date:
Invoice #:
MGI ZIP Navigator User Manual 2120
Serviced by:
Signature:
Serviced by:
Signature:
11.0 Service and Repair Centers
15.0 FAQ
For all servicing, please do not go back to your place
of purchase.
MGI offers the largest network of Service Centers in Australia
and New Zealand. To find your nearest Service center visit
www.mgigolf.com
For warranty repairs to be authorized you MUST provide proof of
purchase. Please keep this with you as well as your Serial number
you can record in this manual. It is most important you register
your MGI Caddy online for warranty purposes.
12.0 Purchasing Parts and Accessories
You are welcome to service your caddy out of warranty,
by purchasing parts direct from MGI. Please call or email
to discuss the right parts and instructions.
13.0 Contacting MGI
MGI Service Center
Address:
629 South Cleveland Street, Oceanside California 93054
SALES Telephone: 855 434 5111
SERVICE CENTER Telephone: 760 966 1566
Email: salesusa@mgigolf.com Web: www.mgigolf.com
Q: My caddy is not tracking straight.
A: Please see Zip Navigator Motor Trimming on the www.mgigolf.
com website
Q: I would like to have my MGI caddy serviced.
Who do I call?
A: Visit www.mgigolf.com to find your nearest Service Center
using your postcode within Australian and New Zealand. You
can also call MGI Head office using any of the contact details.
See Section 13.0 for details. Internationals please call your
local agent as per Section 14.0
14.0 Contacting Local Agent
Please refer to www.mgigolf.com to find the distributor in your
country.
MGI ZIP Navigator User Manual 2322
www.mgigolf.com
MGI Service Center
629 South Cleveland Street
Oceanside California 93054
Absolute attention has been taken to ensure this manual
is correct at time of printing. Specifications, images
and statistics may change at any time.
Visit www.mgigolf.com for the most current model
information. Printed May 2019. Version 1.6
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