Page 1
51031604EN/AA - Page 1
Installation and
user manual
Pulsar EX
700 / 1000 / 1500
Page 2
Page 2 - 51031604EN/AA
Introduction
Thank you for selecting an MGE UPS SYSTEMS product to protect your electrical equipment.
The Pulsar EX range has been designed with the utmost care. We recommend that you take the time to read this manual
to take full advantage of the many features of your UPS.
MGE UPS SYSTEMS pays great attention to the environmental impact of its products. Measures that have made Pulsar
EX a reference in environmental protection include:
◗ the eco-design approach used in product development;
◗ recycling of Pulsar EX at the end of its service life.
To discover the entire range of MGE UPS SYSTEMS products and the options available for the Pulsar EX range, we invite
you to visit our web site at www.mgeups.com or contact your MGE UPS SYSTEMS representative.
Page 3
51031604EN/AA - Page 3
Safety
Safety of persons
Safety rules
A UPS has its own internal power source (the battery). Consequently, the power outlets may be energised even if the UPS
is disconnected from the AC-power source.
Dangerous voltage levels are present within the UPS. It should be opened exclusively by qualified service
personnel.
The UPS must be properly earthed. Measurements are required to ensure that the total leakage current of the UPS
and the protected equipment does not exceed 3.5 mA.
The battery supplied with the UPS contains small amounts of toxic materials. To avoid accidents, the directives
listed below must be observed:
◗ Never burn the battery (risk of explosion).
◗ Do not attempt to open the battery (the electrolyte is dangerous for the eyes and skin).
◗ Comply with all applicable regulations for the disposal of the battery.
◗ Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions
must be taken for all handling.
Product safety
UPSs must be connected to a nearby wall outlet that is easily accessible.
The UPS can be disconnected from the AC-power source by removing the power cord.
◗ Never install the UPS near liquids or in an excessively damp environment.
◗ Never let a foreign body penetrate inside the UPS.
◗ Never block the ventilation grates of the UPS.
◗ Never expose the UPS to direct sunlight or a source of heat.
Special precautions
The UPS connection instructions contained in this manual must be followed in the indicated order.
Check that the indications on the rating plate correspond to your AC-power system and to the actual electrical consumption
of all the equipment to be connected to the UPS.
If the UPS must be stored prior to installation, storage must be in a dry place.
The admissible storage temperature range is -20° C to +45° C.
If the UPS remains de-energised for a long period, we recommend that you energise the UPS for a period of 24 hours, at
least once every month. This charges the battery, thus avoiding possible irreversible damage.
Prior to handling the battery:
◗ remove all watches, rings, bracelets and any other metal objects;
◗ use tools with insulated handles.
Page 4
Page 4 - 51031604EN/AA
Foreword
Using this document
Important instructions that must always be followed.
Information, advice, help.
Visual indication.
Action.
Audio indication.
In the illustrations on the following pages, the symbols below are used:
LED off.
LED on.
LED flashing.
Information may be found primarily by consulting:
◗ the contents,
◗ the index.
Pictograms
Page 5
51031604EN/AA - Page 5
Contents
1. Presentation
1.1 Pulsar EX range .......................................................................................................................... 7
Tower model.................................................................................................................................... 7
Rack model ..................................................................................................................................... 7
1.2 Back ............................................................................................................................................. 8
Tower model.................................................................................................................................... 8
Rack model ..................................................................................................................................... 9
1.3 Control panel ............................................................................................................................... 10
2. Installation
2.1 Unpacking and checks ............................................................................................................... 11
Tower model.................................................................................................................................. 11
Rack model ................................................................................................................................... 12
2.2 Installation of the rack version .................................................................................................. 13
2.3 Connection to the RS 232 or USB communications port (optional)........................................ 14
2.4 Installation of the communications-card option ...................................................................... 15
Tower model.................................................................................................................................. 15
Rack model ................................................................................................................................... 15
2.5 Connections ................................................................................................................................ 16
Tower model.................................................................................................................................. 16
Rack model ................................................................................................................................... 16
3. Operation
3.1 Start-up ........................................................................................................................................ 17
3.2 Bargraph indications .................................................................................................................. 17
3.3 Operation on battery power (following failure of AC input power) ............................................. 18
Transfer to battery power .............................................................................................................. 18
Threshold for the low-battery warning...........................................................................................18
End of backup time ....................................................................................................................... 18
Sleep mode ................................................................................................................................... 18
Page 6
Page 6 - 51031604EN/AA
Contents
3.4 Personalisation (optional) ........................................................................................................... 19
Function ........................................................................................................................................ 19
"ON / OFF conditions" tab............................................................................................................. 19
"Battery" tab .................................................................................................................................. 19
"Output" tab ................................................................................................................................... 20
"Bypass" tab .................................................................................................................................. 20
3.5 Shutdown..................................................................................................................................... 20
4. Maintenance
4.1 Troubleshooting.......................................................................................................................... 21
4.2 Replacement of the battery module .......................................................................................... 22
Tower model.................................................................................................................................. 22
Rack model ................................................................................................................................... 23
5. Environment ............................................................................................................. 24
6. Appendices
6.1 Technical characteristics ........................................................................................................... 25
Simplified diagram ........................................................................................................................ 25
Operating conditions ..................................................................................................................... 25
6.2 Glossary....................................................................................................................................... 26
6.3 Index............................................................................................................................................. 27
Page 7
51031604EN/AA - Page 7
1. Presentation
1.1 Pulsar EX range
Tower model
Rack model
EX 700 / EX 1000
EX 1500
EX 700
EX 1000
EX 1500
Dimensions in mm
(H x W x D)
235.5 x 145 x 400
235.5 x 145 x 505
Weight in kg
10
12
15
EX 700 Rack
EX 1000 Rack
EX 1500 Rack
EX 700 Rack
EX 1000 Rack
EX 1500 Rack
Dimensions in mm
(H x W x D)
88 (2U) x 482.6 x 430
88 (2U) x 482.6 x 430
88 (2U) x 482.6 x 493
Weight in kg
14
16
20
EX1000 Rack
Page 8
Page 8 - 51031604EN/AA
1
2
RS232
USB
1
2
RS232
USB
5
1. Presentation
1.2 Back
Pulsar EX 1500
Pulsar EX 700 / Pulsar EX 1000
slot for communications-card option.
RS232 communications port.
USB communications port.
four outlets for direct connection of
protected equipment.
connector for automatic detection of an
additional battery module.
input circuit breaker.
socket for connection to AC-power
source.
connector for an additional battery
module.
pushbutton to test phase/neutral
inversion of AC-power source.
LED indicating phase/neutral inversion
of AC-power source.
two programmable outlets (outlet 1 and
2).
1
2
3
4
5
6
7
9
8
10
11
6
7
8
11
1
5
2
3
10
4
9
1
2
3
10
4
8
9
Tower model
6
7
11
Page 9
51031604EN/AA - Page 9
1
2
RS232
USB
1. Presentation
Pulsar EX 700 Rack / Pulsar EX 1000 Rack / Pulsar EX 1500 Rack
7
6
1
4 11
8
3
9
10
Rack model
slot for communications-card option.
RS232 communications port.
USB communications port.
four outlets for direct connection of
protected equipment.
connector for automatic detection of an
additional battery module.
input circuit breaker.
1
2
3
4
5
6
7
9
8
10
11
socket for connection to AC-power source.
connector for an additional battery module.
pushbutton to test phase/neutral inversion of
AC-power source.
LED indicating phase/neutral inversion of
AC-power source.
two programmable outlets (outlet 1 and 2).
2
5
Page 10
Page 10 - 51031604EN/AA
100%
80%
50%
20%
test
%
%
1
2
by-pass
1.3 Control panel
Alarms
UPS overload.
electronics fault.
battery fault.
hold down to display percent load:
- lamp test or buzzer OFF.
- forced transfer to bypass and back
by pressing button 3 times in less than
5 seconds.
status of programmable outlet 1:
operation on bypass
(no backup power available).
operation in ON-LINE mode
(backup power available).
ON / OFF.
% battery ␣␣␣␣␣
remaining
100%
80%
50%
20%
% load
100%
80%
50%
20%
status of programmable outlet 2:
operation on battery power.
13
14
15
16
17
20
21
22
23
12
18
19
1. Presentation
Supplied with power
Status change in
progress.
Page 11
51031604EN/AA - Page 11
2. Installation
2.1 Unpacking and checks
two cords for connection of the protected equipment.
RS 232 communications cable.
USB communications cable.
"UPS Driver" diskette for UPS personalisation.
"Solution Pac" CD ROM.
documentation.
27 28
29
25
24
25
26
27
28
Tower model
26
24
29
Page 12
Page 12 - 51031604EN/AA
2. Installation
27
28 30
24
Rack model
24
29
EX1000
Rack
␣ 24 two cords for connection of the protected equipment.
␣ 25 RS 232 communications cable.
␣ 26 USB communications cable.
␣ 27 "UPS Driver" diskette for UPS personalisation.
␣ 28 "Solution Pac" CD ROM.
␣ 29 documentation.
␣ 30 telescopic rails for mounting in 19" bay with mounting hardware.
25
26
Page 13
51031604EN/AA - Page 13
2.2 Installation of the rack version
2. Installation
Rack mounting diagram with rails.
The rails and the necessary mounting hardware are supplied by MGE UPS SYSTEMS.
1
2
3
3
3
3
4
EX1000 Rack
Page 14
Page 14 - 51031604EN/AA
2. Installation
2.3 Connection to the RS 232 or USB communications port (optional)
1 - Connect the RS 232 25 or USB 26
communications cable to the serial port or
the USB port on the computer.
2 - Connect the other end of the
communications cable 25 or 26 to the RS
232 2 or USB 3 communications port
on the UPS.
The UPS can now communicate with all
MGE UPS SYSTEMS supervision, set-up or
safety software.
25
26
The RS 232 and USB communications ports cannot operate simultaneously.
3
2
RS232
USB
3
2
Page 15
51031604EN/AA - Page 15
1
2
U-Talk
USB
2.4 Installation of the communications-card option
It is not necessary to shut down the UPS to
install the communications card:
1 - Remove the slot 1 cover secured by
two screws.
2 - Insert the card in the slot.
3 - Secure the card with the two screws.
Tower model
Rack model
Slot for the communications-card
option.
1
Slot for the communicationscard option.
1
2. Installation
1
2
RS232
USB
Page 16
Page 16 - 51031604EN/AA
1
2
?
p
r
e
s
s
r
e
s
e
t
24
7
4
11
2. Installation
2.5 Connections
Check that the indications on the rating plate on the back of the UPS correspond to your AC-power system and to
the actual electrical consumption of all the equipment to be connected to the UPS.
1 - Remove the power cord supplying the
equipment to be protected. Check cord
characteristics (> 250 V, 10 A, see the
technical sheet).
2 - Connect the cord to the AC-power socket
␣ ␣ 7 , then to the AC-power wall outlet.
3 - Connect the protected equipment to the
UPS using the two cords 24 . It is advised to
connect priority loads to the four outlets 4
and any non-priority loads to the two
programmable outlets 11 (If the UPS is
connected to a computer running MGE
communications software, it is possible to
program the interruption of power to the two
programmable outlets 11 during operation
on battery power, thus reserving backup
power for the priority loads).
As soon as the UPS is energised,
the battery begins charging. Eight
hours are required to charge to the
full rated backup time.
Tower model
24
7
4
11
Rack model
1
2
Page 17
51031604EN/AB - Page 17
3. Operation
3.1 Start-up
100%
80%
50%
20%
test
%
%
1
2
bypass
The protected equipment connected to the UPS can be energised, whether AC input power is available or not.
12
13
14
23
Caution: the AC input power source must be present when energising for
the first time.
Press the ON / OFF button 23 .
The buzzer beeps and all the LEDs go ON.
The buzzer beeps twice, then:
- If AC input power is available, LED 21 goes ON, indicating operation
in ON-LINE mode.
- If AC input power is not available and the UPS is configured for
automatic restart mode, the buzzer beeps three times and LED 22 goes
ON, signalling operation on battery power.
All connected equipment is energised.
If LEDs 21 or 22 do not go ON or if LEDs 12 to 14 flash,
there is a fault (see section 4.1).
3.2 Bargraph indications
LEDs 12 to 15 provide three different indications:
1 - Remaining backup time in percent (during normal operation).
2 - Percent load drawn by the protected equipment, when button 16 is
pressed.
3 - Operating faults (flashing LED and beeps):
␣ 12 Overload.
␣ 13 UPS fault.
␣ 14 Battery fault.
Status LEDs 18 and 19 for programmable outlets 1 and 2:
- LEDs OFF: the outlets are not supplied with power.
- LEDs flashing: status change in progress.
- LEDs ON: the outlets are supplied with power.
Outlets 1 and 2 can be remotely programmed and controlled. They may
be used for sequential start-up of the protected applications, shedding of
non-priority applications during operation on battery power, and priority
management at the end of battery backup time to reserve the longest
possible backup time for the most sensitive applications. These outlets
are programmed using Solution Pac software.
16
22
21
15
18
19
Page 18
Page 18 - 51031604EN/AB
3. Operation
3.3 Operation on battery power (following failure of AC input power)
1
2
bypass
1
2
bypass
test
%
1
2
bypass
22
Transfer to battery power
The AC-power source is outside tolerances, LED 23 is ON, the buzzer
beeps three times.
The equipment connected to the UPS is supplied by the battery.
Threshold for the low-battery warning
The low-battery warning threshold can be set by the user, with the "UPS
Driver" software (see section 3.4).
LED 22 flashes.
The buzzer beeps every three seconds.
There is very little remaining battery backup time. Close all
applications because UPS automatic shutdown is imminent.
End of backup time
The buzzer sounds continuously.
Press button 17 to turn the buzzer OFF.
The equipment is no longer supplied with power.
The UPS goes to sleep mode at the end of the battery backup time until complete shutdown due to tripping of the batteryprotection function against deep discharge.
Return of AC input power:
If, in spite of the return of AC input power, the UPS does not restart, check that the automatic-restart function
(activated by return of AC input power) has not been disabled (see section 3.4).
22
17
Page 19
51031604EN/AB - Page 19
3. Operation
3.4 Personalisation (optional)
Function
Personalisable function
Automatic start
Cold start (battery power)
Forced shutdown
Sleep mode
UPS ON / OFF via software
Default setting
Enabled
Enabled
Enabled
Disabled
Enabled
Personalisation parameters can be set and modified using the "UPS Driver" software installed on a computer that is
connected to the UPS (see section 2.3 Connection to the RS 232 (or USB) communications port).
Check that the RS 232 25 or USB 26 cable is properly connected.
"UPS Driver" installation:
1 - Insert the "UPS Driver" diskette in the drive of a PC running Windows.
2 - Select the disk drive (A:\).
3 - Double-click "upsdriv.exe".
Once "UPS Driver" has been installed, UPS parameters can be modified in a window containing a number of tabs, each
presenting a set of parameters.
"ON / OFF conditions" tab
"Battery" tab
Personalisable function
Automatic "Battery test" intervals
"Low-battery warning" threshold
Default setting
Every day
20% remaining battery backup time
Options
Once a week
Once a month
No test
40% remaining battery backup time
Options
Disabled
Disabled
Disabled
Enabled
Disabled
Page 20
Page 20 - 51031604EN/AB
3. Operation
bypass
Personalisable function
Rated UPS voltage
Rated UPS frequency
UPS tolerance for AC-power
source frequency
Overload alarm threshold
UPS restart following short-circuit
Default setting
230 V
F = 50 Hz
F ± 5%
110%
Disabled
Options
200 V - 210 V - 220 V - 240 V
60 Hz
F ± 1% to ± 10%, in 1% steps
0 to 110%, in 10% steps
Enabled (click to add check)
Personalisable function
Transfer to bypass if overload
Transfer to bypass following a fault, whatever the
conditions on the AC-power source
Default setting
Enabled
Disabled
Options
Disabled (click to remove check)
Enabled (click to add check)
"Output" tab
"Bypass" tab
3.5 Shutdown
23
Press button 23 (return to the OFF position).
The connected equipment is no longer supplied with power.
Page 21
51031604EN/AB - Page 21
4. Maintenance
4.1 Troubleshooting
Indication
LED 12 flashes and the
buzzer beeps.
LED 14 flashes.
The yellow LED ␣ 15
flashes, the red indicator
light 10 behind the UPS
comes on and the buzzer
sounds continuously.
Signification
UPS overload. Overload is too long or too high.
◗ If AC power is present and within tolerances, the UPS
goes to bypass mode (supply directly by the AC-power
source). LED 20 flashes.
The buzzer beeps every seconds.
◗ If AC power is not present or not within tolerances,
the connected applications are no longer supplied.
The buzzer sounds continuously.
A battery fault was detected during the automatic
battery test.
The function for monitoring the phase and neutral
position of your electrical network has detected a
reversal.
Correction
Check the power drawn by the
equipment and disconnect any nonpriority devices.
◗ Check that the battery connector is
fully pushed in.
◗ Replace battery module (see the
Maintenance section).
Directly earthed neutral type
networks: to correct cabling, unplug
and turn the network socket, of the
DIN-SCHUKO type, by 180 degrees
or contact an electrician to modify
your electrical network.
For all other network types, deactivate the detection function (this
function is only operational for
directly earthed neutral electrical
networks):
Press for at least 5 seconds the
pushbutton 9 behind the UPS
(UPS stopped and connected to the
network for less than 30 minutes).
If any of LEDs 12 , 13 or 14 flash, there is a operating anomaly or an alarm.
If a LED flashes, the bargraph data is no longer displayed.
Troubleshooting not requiring MGE UPS SYSTEMS after-sales support
Page 22
Page 22 - 51031604EN/AB
Troubleshooting requiring MGE UPS SYSTEMS after-sales support
Indication
LED 13 flashes and the
buzzer sounds
continuously.
Signification
UPS electronics have detected a UPS fault.
Depending on the UPS personalisation parameters
(see section 3.4), there are two possibilities:
◗ the equipment connected to the UPS continues to be
supplied, but directly from the AC-power source (via
the automatic bypass (LED 20 ON);
◗ the connected equipment is no longer supplied.
The equipment connected to the UPS is no
longer protected.
Correction
Call the after-sales support
department.
4. Maintenance
Page 23
51031604EN/AB - Page 23
A
B
A
F
G
C
D
E
4.2 Replacement of the battery module
4. Maintenance
Removal of battery module
A - Press to open door.
B - Slide the door open and remove it.
C D E - Procedure to remove the protective cover.
F - Disconnect the battery module.
G - Remove the battery module.
Tower model
Safety rules:
Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions must be
taken for all handling:
◗ remove all watches, rings, bracelets and any other metal objects;
◗ use tools with insulated handles.
Reinstallation of the battery module
Carry out the above operation in reverse order.
◗ To maintain an identical level of performance and safety, use a battery module identical to that previously mounted in the
UPS.
◗ Press the two parts of the battery connector tightly together to ensure proper connection.
Page 24
Page 24 - 51031604EN/AB
E
F
4. Maintenance
B
A
Rack model
Removal of battery module
A - Remove the two screws securing the door.
B - Slide the door open and remove it.
C - Unscrew the bar that holds the battery module in place.
D - Remove the bar.
E - Disconnect the battery module.
F - Remove the battery module.
Reinstallation of the battery module
Carry out the above operation in reverse order.
◗ To maintain an identical level of performance and safety, use a battery module identical to that previously mounted in the
UPS.
◗ Press the two parts of the battery connector tightly together to ensure proper connection.
D
C
Page 25
51031604EN/AB - Page 25
5. Environment
This product has been designed to respect the environment:
It does not contain CFCs or HCFCs.
UPS recycling at the end of service life:
MGE UPS SYSTEMS undertakes to recycle, by certified companies and in compliance with all applicable regulations, all
UPS products recovered at the end of their service life (contact your MGE branch office).
Packing:
UPS packing materials must be recycled in compliance with all applicable regulations.
Warning:
This product contains lead-acid batteries. Lead is a dangerous substance for the environment if it is not properly recycled
by specialised companies.
Web site: www.mgeups.com
Page 26
Page 26 - 51031604EN/AB
6. Appendices
6.1 Technical characteristics
Operating conditions
Relative humidity: 20 to 90% without condensation.
Temperature: 0 to 40° C.
Simplified diagram
Page 27
51031604EN/AB - Page 27
6. Appendices
6.2 Glossary
Authorised voltage range for Upper and lower voltage thresholds within which the UPS can operate on the automatic
transfer to bypass if fault or bypass in the event of a UPS fault or overload.
overload
Automatic bypass Automatic switch controlled by the UPS, used to connect the equipment directly to the
AC-power source in the event of a UPS failure or an overload.
Automatic start following This function automatically starts the UPS when AC input power returns following
return of AC input power shutdown at the end of the battery backup time. It can be enabled or disabled.
Backup time Time that the connected equipment can operate on battery power.
Bargraph Device on the front panel indicating the percent remaining backup time or the percent
load.
Battery test Internal UPS test on battery status.
Dialog box A window in a computer program displayed for selection by the user of various options
and parameter settings.
Double conversion The power supplied to the connected equipment is completely regenerated by
continuous double conversion, i.e. the AC power from the AC-power source is rectified
(AC - DC), then converted back (DC - AC) to AC power.
Equipment Devices or systems connected to the UPS output.
Forced shutdown Ten-second interruption in the supply of power to the connected equipment following a
system shutdown, even if AC input power returns during the interruption period.
Percent load Ratio between the power drawn by the connected equipment and the total power that
the UPS can supply.
Personalisation A number of UPS functions can be modified using the «UPS Driver» software to better
meet the user’s needs.
Programmable outlets Outlets that can be automatically shed during operation on battery power (a shedding
time delay may be programmed using Solution-Pac software.
Start on battery power This function makes it possible to energise the connected equipment even when AC
input power is not available (operation exclusively on battery power).
UPS Uninterruptible Power Supply
UPS ON / OFF via software It is possible to enable or disable use of UPS ON / OFF controls by the computer-
system protection software.
Page 28
Page 28 - 51031604EN/AB
6. Appendices
6.3 Index
A
AC power
Failure .................................................................... 18
Frequency tolerance ............................................... 20
Return ..................................................................... 18
Automatic start ............................................................... 19
B
Bargraph ................................................................... 10-17
Battery
Battery test ............................................................. 19
End of backup time ................................................. 18
Fault .................................................................. 10-17
Handling precautions ................................................ 3
Low-battery warning ............................................... 19
Recycling ............................................................. 3-25
Replacement ..................................................... 23-24
Transfer to battery power ....................................... 18
Buttons .....................................................................8-9-10
Buzzer ....................................................................... 17-18
Bypass
Automatic bypass .........................................10-20-22
C
Communication .................................................. 8-9-14-15
Connection
Additional battery module ......................................8-9
Communications card ............................................. 14
RS 232 communications port ................................. 14
USB communications port ...................................... 14
D
Dimensions ...................................................................... 7
E
Environnement .........................................................2-3-24
F
Fault (UPS) .................................................... 10-17-21-22
L
LEDs ....................................................................... 8-9-10
Lamp test ................................................................10
M
Mode
ON LINE mode .......................................................10
O
Overload ............................................................. 10-20-21
S
Safety ...............................................................................3
Shutdown
Buzzer .............................................................. 10-18
Forced shutdown ....................................................19
UPS ON / OFF via software ................................... 19
UPS shutdown .................................................. 10-20
Sleep mode ....................................................................19
Automatic restart .............................................. 19-20
Software
UPS Driver .............................................................19
Start-up .......................................................................... 17
T
Technical characteristics ................................................ 26
Temperature
Excessive ambient temp. .......................................26
Transfer (forced) ........................................................... 10
U
UPS Driver .................................................................... 19
UPS fault ............................................................. 10-17-20
UPS storage .................................................................... 3
W
Web site ...........................................................................2
Weight ..............................................................................7
Loading...