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Network
Management
Cards
User Manual
THE UNINTERRUPTIBLE POWER PROVIDER
Network Management Cards – User Manual 34003676EN/AA Pa
g
SNMP/Web Minislot card
(66244)
SNMP/Web Transverse card
(66074)
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Table of Contents
1 INTRODUCTION ..............................................................................................................................4
1.1 P
RESENTATION OF THE
MGE SNMP-
BASED SOLUTION
.................................................................4
1.1.1 Network-dedicated solution: Solution-Pac / WAN..............................................................4
1.1.2 Network supervision solution: Management-Pac...............................................................5
1.2 P
RESENTATION OF
SNMP/W
EB CARDS
........................................................................................5
1.3 T
ECHNICAL DATA
.........................................................................................................................6
1.3.1 Configuration ......................................................................................................................6
1.3.2 Administration.....................................................................................................................6
1.3.3 Network ..............................................................................................................................6
1.3.4 MIB (Management Information Base) ................................................................................6
2 INSTALLATION AND CONFIGURATION.......................................................................................7
2.1 I
NSTALLATION
..............................................................................................................................7
2.1.1 Installing the card in the UPS.............................................................................................7
2.1.2 Connecting the card to the IT network ...............................................................................7
2.1.3 Understanding front panel signals......................................................................................7
2.2 B
ASIC CONFIGURATION
.....................................................................E
RREUR
! S
IGNET NON DÉFINI
.
2.2.1 List of default parameters...................................................................................................7
2.2.2 Adjusting the network parameters......................................................................................7
2.2.3 Rebooting the card .............................................................................................................7
2.2.4 Restoring factory configuration...........................................................................................7
2.2.5 Lost password – restoring the default password................................................................7
2.2.5 HYPERLINK............................................................................. Erreur! Signet non défini.
2.2.6 Checking that the card works.............................................................................................7
3 SUPERVISION / ADMINISTR ATION VIA A WEB BROWSER.......................................................8
3.1.1 Optimising the performance of your browser .....................................................................8
3.2 UPS............................................................................................................................................8
3.2.1 “UPS properties” page........................................................................................................8
3.2.2 On-line help ......................................................................................................................11
3.2.3 UPS weekly schedule.......................................................................................................12
3.2.4 Viewing the alarms ...........................................................................................................13
3.3 L
OGS
........................................................................................................................................14
3.3.1 Measurements..................................................................................................................14
3.3.2 Event log...........................................................................................................................16
3.3.3 System log........................................................................................................................17
3.4 C
ONFIGURATION
........................................................................................................................18
3.4.1 IP network.........................................................................................................................19
3.4.2 System..............................................................................................................................20
3.4.3 Manager table (trap addresses).......................................................................................21
3.4.4 Access control..................................................................................................................22
3.4.5 Time..................................................................................................................................23
4 SUPERVISION / ADMINIST R ATION VIA SNMP ..........................................................................25
4.1 SNMP
OFFER OPERATION PRINCIPLE
.........................................................................................25
4.1.1 Shutdown criteria..............................................................................................................25
4.1.2 Individual outlet control.....................................................................................................26
4.1.3 Connecting a server protected by UM-Client to a controlled outlet..................................26
4.2 T
HE DIFFERENT SERVER AND
UPS
SHUTDOWN SEQUENCES
........................................................28
4.2.1 Extended power outage, shutdown initiated by the Shutdown Timer..............................28
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4.2.2 Extended power outage, shutdown initiated by the “Low battery power” message.........29
4.2.3 Extended power outage, shutdown initiated by the Shutdown Timer, but utility restoration
before the end of the Shutdown Duration.......................................................................................30
4.2.4 Off/On command..............................................................................................................31
5 CONFIGURATION IN LOCAL MODE AND VIA TELNET.............................................................33
5.1 C
ONFIGURATION IN LOCAL MODE
................................................................................................33
5.1.1 Choice 1: SNMP agent configuration menu .....................................................................33
5.1.2 Choice 2: UPS parameters...............................................................................................35
5.1.3 Choice 3: Access control..................................................................................................35
5.1.4 Choice 4: NMS station subscription .................................................................................36
5.1.5 Choice 5: Restore default configuration...........................................................................36
5.1.6 Choice 6: Reset the card..................................................................................................36
5.2 C
ONFIGURATION VIA TELNET
......................................................................................................36
6MAINTENANCE.............................................................................................................................37
6.1 S
OFTWARE UPGRADE
.................................................................................................................37
6.1.1 Card software upgrade using Mupgrade (Windows)........................................................37
6.1.2 Card software upgrade via TFTP (UNIX and Windows) ..................................................37
6.1.3 Card software upgrade via the serial link .........................................................................37
7 APPENDICES.................................................................................................................................38
7.1 T
ABL ES OF ALARM S AN D EVENTS
...............................................................................................38
7.1.1 Alarm table .......................................................................................................................38
7.1.2 UPS event table................................................................................................................38
7.1.3 System alarm table...........................................................................................................39
7.2 G
LOSSARY
................................................................................................................................40
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1 Introduction
1.1 Presentation of the MGE SNMP-based solution
e-mail SMS / Pager
AAllaarrmm mmoodduulle
e
Fax
1.1.1 Network-dedicated solution: Solution-Pac / WAN
◗ Protection of your IT equipment by managing their shutdown in the event of an extended power
failure,
◗ Notification of power quality events affecting your protected IT equipment,
◗ Supervision of any UPS system connected to your IT network.
The components of the Solution-Pac / WAN suite include:
◗ The SNMP agent (SNMP/Web Card or UM-Agent software): supervises the UPS, informs the UM-
Client of events occurring on the UPS by SNMP traps and manages UPS shutdowns and restarts.
◗ UM-Client protects the workstation on which it is installed and informs administrators and users of
major events by network notification, e-mail, SMS or fax (with the Jericho alarm module under
Windows).
◗ UM-Console (+) supervises and configures the SNMP agent and the UM-Client of the workstation
on which it is installed.
◗ UM-Editor configures UM-Client and UM-Agent
The software components for each platform and the user manuals are supplied free-of-charge on the
Solution-Pac CD or are available for download on the www.mgeups.com Web site, in the “Download
area” section.
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Solution-Pac documentation is available at the following URL: English version –
LIENHYPERTEXTEVersion Française
1.1.2 Network supervision solution: Management-Pac
Management-Pac provides snap-in applications for popular NMS (Node Management System)
systems such as HP OpenView, CA Unicenter, IBM Tivoli or Server Management System like HP
Insight Manager 7.
UM-Vision (Windows) enables supervision and configuration of SNMP agents and is compatible with
most NMS.
1.2 Presentation of SNMP/Web cards
MGE provides 2 different form factors for its SNMP/Web cards :
◗ SNMP/Web Minislot card for UPS systems like the Evolution, EXtreme C, Pulsar EX,
Pulsar/Comet DX series.
◗ SNMP/Web Transverse card for UPS systems like the Galaxy 3000, Galaxy PW, Pulsar and
Comet EXtreme series. Other MGE UPS systems (3-phase Comet, Galaxy, EPS 6000) can be
remotely managed using the Multislot card expander.
SNMP/Web cards are SNMP agents that:
◗ Enable acquisition of information on the operation status of the UPS systems,
◗ Provide remote control of these systems by means of an ETHERNET network
◗ From any SNMP administration station or Web browser.
◗ They also supply alarms to the UM-Clients to trigger shutdown or other automatic actions for
protected servers.
SNMP/Web cards are compatible with the following MGE software modules:
◗ Solution-Pac / WAN
◗ Management-Pac
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1.3 Technical data
1.3.1 Configuration
The user can configure the card with one of the following means:
◗ Web browser
◗ Local serial link
◗ Telnet console
◗ BOOTP/DHCP
1.3.2 Administration
◗ Up to 32 workstations protect ed
◗ Up to 15 browsers connected at the same time
◗ Adjustment of date and time via NTP server
◗ Protection b y encrypte d password.
◗ Saving of logs in the non-volatile memory
◗ Automatic language detection according to OS configuration.
◗ Languages available: English / French
◗ On-line help available for each page
◗ Card firmware updated via the network
1.3.3 Network
◗ Fast ETHERNET 10/100 Mbits compatibility with auto-negotiation on the RJ45 outlet
◗ SNMP trap port modifiable (by default = 162)
1.3.4 MIB (Management Information Base)
◗ MIB IETF UPS (RFC1628)
◗ MIB MGE V1.6
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2 Installation and Configuration
2.1 Installation
2.1.1 Installing the card in the UPS
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded Software
section.
2.1.2 Connecting the card to the IT network
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded
Software section.
2.1.3 Understanding front panel signals
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded
Software section.
2.1.4 List of default parameters
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded
Software section.
2.1.5 Adjusting the network parameters
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded
Software section.
2.1.6 Rebooting the card
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded
Software section.
2.1.7 Restoring factory configuration
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded
Software section.
2.1.8 Lost password – restoring the default password
the installation manual supplied with the card or available for download on the www.mgeups.com web
site, in the “Download area – embedded Software section.
2.1.9 that the card works
Check the installation manual supplied with the card or available for download on the
www.mgeups.com web site, in the “Download area – embedded
Software section.
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3 Supervision / Administration via a Web browser
◗ On a computer equipped with a Web browser (Internet Explorer or Netscape recommended),
enter the previously initialised address (e.g.: http://172.17.23.28)
◗ The “UPS properties” home page is displayed.
◗ Save this address in your Favourites, giving it a personalised name.
3.1.1 Optimising the performance of your browser
◗ To view status changes on the UPS in real time, the browser must be configured so that it
automatically refreshes all the objects on the current page.
>
Example on IE5.5:Tools menu/Web options/Parameters/ tick the Automatic box and validate.
◗ Menu character size can be configured. For an optimal and full view of the menu, configure the
browser with the “Smaller“ option.
>
Example on IE5.5:Display menu/Text size/ select the Smaller box.
3.2 UPS
3.2.1 “UPS properties” page
◗ This page gives instant access to the essential information about your UPS. This page is
automatically refreshed every 10 seconds (by default). To change this value, go to the “System”
page.
INCORPORER
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3.2.1.1 UPS zone: general information on the UPS.
◗ Picture and generic name of the UPS range
NB: When using a UPS with dry-contact (i.e. “dumb”) communication, no picture or name is
displayed, just the “2 contacts” text is displayed and only the following parameters are specified in
the UPS status zone:
“Communication”
“Power source”
“Output”
◗ Customise the name of your system: “upsIdentName” object of the UPS MIB (RFC 1628)
You can change this name on the “System” page.
◗ The “About your UPS” zone provides information on the UPS and the SNMP/Web card, in
particular, the model name and software version.
3.2.1.2 “UPS status” zone: essential information
◗ The various icons showing the status of the UPS are:
Utility power present
Battery operation
Loss of communication with the UPS
Battery fault
◗ “Communication”: indicates the status of the communication between the card and the UPS
◗ “Power source”: indicates whether the power comes from the utility or from the UPS battery
◗ “Batteries”: indicates whether the battery is being charged or discharged
◗ “Output level”: indicates the power percentage used at UPS output
◗ “Output”: indicates if the UPS output is protected
3.2.1.3 “Battery status” zone:
◗ “Bargraph”: Graphical display of the remaining battery charge (in percent).
◗ “Battery level”: Remaining battery charge (in percent).
◗ “Remaining backup time”: Estimation of the time remaining before UPS shutdown.
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3.2.1.4 Subscription for alarm reception
◗ You can receive notification of the different alarms occurring on the UPS directly via your browser.
Just click on the “Subscribe” button.
◗ Activation of this function is indicated by a pop-up window and by the button’s text label changing
to “Unsubscribe”.
◗ This window can be closed whenever you wish. As soon as a new event occurs on the UPS, it is
re-opened automatically as long as your browser remains open.
◗ To stop subscription, click on the “Unsubscribe” button. A warning message indicates the end of
this subscription. The button text becomes “Subscribe” again.
Note 1:
If the browser is closed, alarm notification is stopped, but the subscription request remains in memory.
When the “Properties” page is viewed next, notification will be active again.
Note 2:
See the table of alarms generating notification in the appendix.
Note 3:
Alarm notification by the browser is independent of the protection function performed by the UM-Client
software.
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3.2.2 On-line help
On-line contextual help is available at the top of each page by clicking on the Help link, which is
always located in the top right corner. The help browser menu is identical to that of the card pages.
The Help page always opens a new window.
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3.2.3 UPS weekly schedule
◗ Click on the “Weekly schedule” section of the menu.
The weekly schedule enables the administrator to optimise power consumption or program a reboot of
the protected equipment at a set time.
In a shutdown sequence, the UM Clients connected to the card are informed and ensure that each
machine is shut down correctly before the UPS output is switched off.
Up to 7 UPS shutdown sequences can be programmed in one week, with a minimum shutdown period
of 30 minutes.
Security: the administrator clicks on “Save” and enters his/her login / password to save any edits.
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3.2.4 Viewing the alarms
◗ Click on the “Alarm table” section in the menu to view the list of current alarms. The table of
managed alarms is included in the appendix.
Note: The alarm number is not related to the SNMP trap number
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3.3 Logs
3.3.1 Measurements
Click on the “Measurements” section in the menu.
The following measurements are saved and time-stamped:
◗ “Input voltage”: Value of the utility voltage supplying your UPS (average of 3 phases for UPSs
equipped with a 3-phase input)
◗ “Input frequency”: Value of the utility frequency feeding your UPS
◗ “Output voltage”: Value of the output voltage of your UPS (average of the 3 phases for UPSs with
a 3-phase output)
◗ “Output load”: Value of the percentage of load at UPS output (Value of the most loaded phase for
3-phase UPSs)
◗ “Battery capacity”: Percentage of charge av ai lab le in the batt er y
◗ “Remaining time”: Estimation of the remaining backup time
The save frequency of these values is defined in the “System” page (60 seconds by default).
Approximately 500 time- s tamps are stored permanently on the card.
◗ “Save” button enables all saved values to be opened or saved in CSV format (compatible with
Excel type spreadsheets)
◗ “Clear” button enables deletion of all records. The administrator must enter his/her login /
password to validate this action.
Select the time range to view
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3.3.2 Event log
Click in the “Event log” section of the menu.
◗ “Save Log” button enables all values saved to be opened or saved in CSV format (compatible
with Excel type spreadsheets).
◗ “Clear Log” button enables deletion of all records. The administrator must enter his/her login /
password to validate this action.
Select the time range to view:
See the table of events generated in the Appendices.
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3.3.3 System log
Click in the “System log” section in the menu.
◗ “Save” button enables all values saved to be opened or saved in CSV format (compatible with
Excel type spreadsheets).
◗ “Clear” button enables deletion of all records. The administrator must enter his/her login /
password to validate this action.
Select the time range to view:
See the table of events generated in the Appendices.
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3.4 Configuration
The parameters of this menu can only be modified after entering the “Login” and “Password”. The
following screen is proposed automatically:
Login and password by default are: MGEUPS
Each field accepts up to 10 characters max.
After entering the login and password, these identifiers remain active as long as the browser is
open, so you only have to enter them once.
If the browser is closed, they will have to be re-entered.
Tick the “Save this password in your password list” box if you want to avoid systematic re-entry.
An error in either field results in systematic rejection of the requested action (save, page access,
card reboot, etc.). After three unsuccessful attempts, the browser must be rebooted.
These two fields do not travel “uncoded” on the IT network, they are encrypted with an MD5 type
algorithm, ensuring total confidentiality.
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3.4.1 IP network
Click on the “IP network” section in the menu.
This menu enables the administrator to configure the network parameters of the card and
authorisation of the remote upgrade of the embedded system .
◗ IP address: The IP address of the SNMP/Web card (e.g.: 172.17.23.205).
◗ Subnet mask: The mask of the sub-network of your network (e.g.: 255.255.255.0).
◗ Gateway: The IP address of the gateway (e.g.: 172.17.1.24).
◗ TELNET connection: Authorises (choose enable) remote connection with a terminal.
◗ BootP/DHCP: Authorises configuration of network parameters with your BootP/DHCP server as
startup mode (choose enable) .
Card operation mode with the server: After all reboots, if this option is enabled, the card attempts to
recover network parameters from the server for 10 sec. If there is no response from the server, the
card boots with the last parameters saved during the previous startup. The parameters are those
visible on the page at the time of the modification.
◗ Upgrade via the network: Authorises (choose enable) remote upgrading of the embedded
system on the card. Read the “Maintenance” section for more details.
◗ Validate your configuration by clicking “Save”. The save is immediate.
Note: The card must be rebooted after any changes to these parameters.
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3.4.2 System
Click the “System” section in the menu.
This menu enables the selection of your preferences to display information on the home page.
◗ UPS contact: This text field is limited to 32 characters. Enter the name of the person responsible
for UPS administration at IT network level and/or electrical maintenance. This field does not
appear on any other Web page. By default, its value is “Computer Room Manager”.
◗ UPS location: Enter a description (limited to 32 characters) of the location of the UPS in your
installation (e.g. Computer room E1-C066). This text is displayed on the home page at the top
right, above the name of the UPS. Its value by default is “Computer room”.
◗ Log interval: Value between 20 and 99999 seconds. Enables initialisation of the save period of
Measurements, Events, System in the Log menu. Its value by default is 60 sec.
◗ Refresh rate: Value between 5 and 99999 seconds. Enables initialisation of the refresh rate of the
home page. Its value by default is 10 sec.
◗ Default language: Enables initialisation of the browser language for card connection.
>
Auto: Automatically displays the Web page texts in the same language as your browser. If the
SNMP/web card is not able to display the recognised language, the pages will be displayed in
English.
>
English: Displays the Web page texts in English, regardless of the language of your browser.
>
French: Displays the Web page texts in French, regardless of the language of your browser.
Validate your configuration by clicking “Save”. The save is immediate.
The browser must be rebooted for alarm notification to take account of a language change.
◗ “Reset communication” button: performs a remote reboot of the card without modifying its
configuration. This action is compulsory to take into account network parameters changes made
on the “IP network” page. This operation is made secure by Login and Password entry.
◗ “Factory reset” button: returns to the default configuration for all the card parameters.
CAUTION: the IP address and all other parameters having been reinitialised, you may lose
communication with the card after clicking this button.This operation is made secure by Login and
Password entry.
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3.4.3 Manager table (trap addresses)
Click the “Manager table” section in the menu.
This menu enables the addition of the supervision stations receiving traps in the list of managers and
configuration of the trap type:
Up to 32 destinations can be managed by the card.
Note: It is not necessary to add the UM-Clients protecting your servers in this list as UM-Clients are
automatically added/de leted.
Select an entry in the list to modify the values in the edit zone at the bottom of the page.
◗ Device no. field: Use the “0” value for all manual entries.
◗ NMS type field: Select the value corresponding to the type of NMS used. Possible choices:
>
UM-Client
>
DEC-NetView
>
UM-View
>
D-View
>
HP-OpenView
>
Sun-SNM
>
Novel-NMS
>
IBM-NetView
>
Other
>
Autolearning
◗ Protocol field: Select the “SNMP V1” value to validate trap transmission or “invalid” to block the
traps.
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◗ Max trap level field: enables selection of the alarm level for received traps. Selection of a given
level authorises transmission of all traps of a lower level. Possible choices (only levels 1 to 4 are
managed):
>
0
>
1 - Critical
>
2 – Severe
>
3 – Warning
>
4 - Informational
>
5
>
6
>
7
For more details, read the MIB description document: 34003627zjaa.pdf , available in the Embedded
zone of the Web site.
◗ “Add entry” button: adds the record being edited to the list
◗ “Delete entry” button: deletes the selected record
◗ “Modify entry” button: enables modification of the selected record
◗ “Save” button: Validates the edits made.
This operation is made secure by Login and Password entry.
3.4.4 Access control
Click the “Access cont rol” section in the menu.
This menu enables configuration of the different parameters enabling secure access to the card via a
browser or SNMP.
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◗ Manager login: Text field limited to 10 characters. Enables secure access to the sections of the
Configuration menu. Default value “MGEUPS”.
◗ Enter New Password: Text field limited to 10 characters. Enables secure access to the sections
of the Configuration menu. Default value “MGEUPS”.
◗ Confirm New Password: Text field limited to 10 characters. Must be strictly identical (including
upper/lower case) to the field above .
◗ Current Community Read-only is: Enables read-only SNMP access control (GET). Default value
“public”.
◗ Change Community Read-only: Text field limited to 31 characters. This field is only validated
after clicking on “Save” . Default value “public”.
◗ Current Community Read/Write is: Enables read and write SNMP access control (GET and
SET). Default value “public”.
◗ Change Community Read/Write: Text field limited to 31 characters. This field is only validated
after clicking on “Save” . Default value “public”.
◗ Change Trap Port Number: Numeric field limited to 65534. Enables forwarding of traps sent by
the card to a port other than the port usually used for SNMP. Default value 162.
Comment:
Modification of these fields is freely accessible. Modification is only effective after clicking on “Save”.
Login and password are required systematically if they have not been entered previously.
3.4.5 Time
Click the “Time” section in the menu.
This menu enables initialisation of the date and time of the card in three different ways.
Date format is always the same: day/month/year.
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◗ Select one of the three possibilities.
>
Synchronise with computer time: Enables the date and time of your PC to be transferred to
the card. This transfer is made after clicking on the “Save” button. Time is not adjusted
regularly, it is set at the time of the save.
>
Synchronise with an NTP server: Enables connection with a time server, either available on
the company’s internal network or on the Web. This server communicates GMT time. The time
zone of your geographic area must then be selected from the list. Connection is made with the
server and the date and time are set after clicking on the “Save” button. Time is constantly
updated.
>
Set manually: Enables initialisation of the date and time of the card with the values entered in
the Date and Time fields. The adjustment is made after clicking on the “Save” button.
Note 1:
After clicking on the “Save” button, the selection is automatically repositioned on the “Synchronise
with computer time” option.
Note 2:
Day light saving time changes are not managed by the card, even in the case of connection with a
time server.
Note 3:
Time drift is related to card electronics. It may be up to a maximum of +/- 2mn/month.
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4 Supervision / Administration via SNMP
4.1 SNMP offer operation principle
UM-Client, on protected server boot, subscribes itself automatically to the SNMP agent (in the
manager table) and sends the essential data:
◗ IP address of the server on which it is installed, to be notified by the SNMP agent of any power
events (SNMP traps).
◗ Time required to shutdown the server (UM-Client Shutdown Duration, configurable with the UM-
Editor utility, installe d w ith UM- Cl ie nt):
The SNMP agent takes into account the longest shutdown time of all UM-Clients subscribed (which
is the Shutdown Duration of the SNMP agent) to manage UPS shutdown without affecting any of
the connected UM-Clients.
In case of a major power event, UM Client receives the traps (SNMP messages) from the SNMP agent
and regularly checks agent accessibility. The most important messages can generate actions and are
sent back to the administrator and users via the network.
When the server shuts down, UM-Client unsubscribes itself from the manager table (the “Protocol”
field changes to “invalid”).
4.1.1 Shutdown criteria
During an extended power failure, three criteria may cause the server shutdown procedure to be
initiated. If several criteria are selected, the first criterion encountered will launch the shutdown
procedure.
At the end of the shutdown procedure, when all servers have been shut down, the UPS may shut
down to avoid unnecessary discharge of its batteries, depending on its configuration.
4.1.1.1 Backup time before initiating the shutdown procedure (Shutdown timer)
When the UPS switches to battery, the SNMP agent starts the Shutdown Timer countdown and
launches the system shutdown procedure at the end of the countdown.
This value must be chosen so that users have time to complete their tasks and disconnect, without
exceeding battery backup time.
By default, this value is set to 30 minutes.
Configuration with UM-Console(+), UM-Vision or SET SNMP
Note 1:
UM-Client also manages its own Shutdown Timer (configurable with UM-Editor), triggered by reception
of the SNMP trap “Mains loss”.
Note that if this criterion is selected to initiate system shutdown, automatic system reboot when power
is restored is not guaranteed (e.g. power restoration if only this system was shut down). We
recommend leaving this parameter at a value greater than the one of the Shutdown Timer of the
SNMP agent.
By default, this value is set to 31 minutes.
Note 2:
For devices without UM-Clients (backup units, routers and other internetworking equipment,
automated systems, etc.), in the case of extended backup time, the SNMP agent will launch a UPS
shutdown at the end of the Shutdown Timer. To avoid this behavior, a Shutdown Timer value longer
than the maximum installation backup time must be programmed.
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4.1.1.2 Initiating the shutdown procedure when the battery level is lower than: (Low Battery
Level)
When the SNMP agent detects that the remaining backup time percentage is less than the configured
level, the shutdown sequence is started.
By default, this value is set in the UPS.
Note:
Certain types of UPS only accept pre-defined minimum battery level values (e.g. : 20% or 40% for
COMET and PULSAR EXtreme). Check the UPS documentation.
4.1.1.3 Shutdown when backup time is less than
When the SNMP agent detects that the percentage of backup time remaining is less than the value
set, the shutdown sequence is started.
4.1.1.4 Shutdown duration
Duration required for the systems protected by UM-Client to shut down (in seconds).
4.1.2 Individual outlet control
Some UPS models are equipped with outlets or group of outlets (typically 2), that can be controlled or
programmed individually (while still remaining dependent on the main UPS control). MGE name for
this feature is PowerShare.
Shutdown of the UPS systematically causes shutdown of the controlable outlets.
Depending on the UPS range, the following notation is used to mark these outlets:
◗ Main outlet: Main or 1
◗ Programmable outlet 1 1 or 2
◗ Programmable outlet 2 2 or 3
4.1.3 Connecting a server protected by UM-Client to a controlled outlet
After connecting the server electrically to one of the controlled outlets, UM-Client must be informed of
the outlet number to which it is connected.
Start UM-Editor (installed with Solution-Pac / WAN), select the “Switchable plug” box and specify the
outlet number (1=main, 2 or 3) in the “Receptacle Number” field.
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4.1.3.1 Load shedding or sequential shutdown
It is possible to optimise backup time by shutting down non-priority equipment or sequencing the
shutdown of several devices.
Two shutdown criteria are possible:
1. Shutdown of outlets after a set battery back-up time (ShutOff Delay, programmable in UM-
Console, UM-Vision)
2. Shutdown of outlets at a given battery discharge level (ShutOff Level, programmable in UM-
Vision)
It is possible to specify values for both criteria. The first criterion reached will initiate server shutdown.
4.1.3.2 Sequential startup
It is possible to delay outlet power-on to reduce inrush currents on startup or to sequence the startup
of several devices.
Outlet startup after a given time is based on startup of the main outlet (Restart delay, programmable in
UM-Console, UM-Vision)
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4.2 The different server and UPS shutdown sequences
4.2.1 Extended power outage, shutdown initiated by the Shutdown Timer
During battery backup time, the Shutdown Timer of the SNMP agent is reached: after a user-defined
backup time period (UM-Console +, UM Vision), shutdown of all servers is initiated, followed by the
UPS shutdown (depending on its configuration). The UPS restarts when utility power is restored
(depending on its configuratio n) .
◗ Shutdown Duration: Maximum value of shutdown times of the UM-Clients subscribed to the card
and depending on the main UPS outlet. This value is updated each time a client subscribes/
unsubscribes.
◗ Shutdown Duration 1 (2): Maximum value of shutdown times of the UM-Client subscribed to the
card and dependent on outlet 1 (2). This value is updated each time a UM-Client dependent on
outlet 1 (2) subscribes /unsubscribes.
Note: During battery operation, these values are not updated.
4.2.1.1 Main UPS outlet
1. Shuts down after the ShutDown Timer + Shutdown Duration after having stopped the servers
2. Restarts when utility power is restored (possibility of programming a restart delay)
Utility
Trap 17
Trap 11
Tra
p
29
ShutdownTimer Trap 18
Trap 31 Shutdown
Duration
Trap 32
UM-Client Shutdown Reboot
Main outlet
4.2.1.2 Programmable outlet 1
3. Shuts down after Shutoff Delay 1 after having stopped the servers dependent on outlet 1
4. Restarts when utility power is restored by applying Restart Delay 1
Trap 29 ShutoffDelay 1 Restart
Delay 1
Trap 31 Shutdown
Duration.1
Trap 32
UM-Client Shutdown Reboot
Outlet 1
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4.2.1.3 Programmable outlet 2
5. Shuts down after Shutoff Delay 2 after having stopped the servers
6. Restarts when utility power is restored by applying Restart Delay 2
Trap 29 ShutoffDelay 2 Restart Delay 2
Trap 31 Shutdown
Duration.2
Trap 32
UM-Client Shutdown Reboot
Outlet 2
4.2.2 Extended power outage, shutdown initiated by the “Low battery power” message
When the ”Low battery power” message is displayed, the UPS is shut down after taking into account
the shutdown timer of the servers.
“Low battery power”: The message appears if either of the two following criteria is checked:
>
Low Battery Level
>
Minimum remaining backup time (Low Battery Delay)
4.2.2.1 Main UPS outlet
Utility
Trap 17
Trap 11
Trap 29
Low battery
Trap 9
Trap 18
Trap 10
Trap 31 Shutdown
Duration
Trap 32
UM-Client Shutdown Reboot
Main outlet
4.2.2.2 Programmable outlet 1
Trap 29 ShutoffTimer.1 Restart
Delay.1
Trap 31 Sh`down
Duration.
1
Trap 32
UM-Client Shutdow
n
Reboot
Outlet 1
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4.2.2.3 Programmable outlet 2
Trap 29 ShutoffTimer.2 Restart
Delay.2
Trap 31 Sh`down
Duration.
2
Trap 32
UM-Client Shutdow
n
Rebo
ot
Outlet 2
4.2.3 Extended power outage, shutdown initiated by the Shutdown Timer, but utility
restoration before the end of the Shutdown Duration
If utility power is restored before the end of the Shutdown Duration, the UPS is shut down after the
Shutdown Duration for a period equal to the forced reboot time delay
4.2.3.1 Main UPS outlet
Utility
Trap 17
Trap 11
Tra
p
29
ShutdownTimer Trap
18
Trap 31 ShutDura
tion
Trap 32 Temp
o
Force
UM-Client Shutdow
n
Rebo
ot
Main outlet
4.2.3.2 Programmable outlet 1
Trap 29 ShutoffTimer.1 Restart
Delay.1
Trap 31 Sh’down
Duration.
1
Trap 32
UM-Client Shutdow
n
Rebo
ot
Outlet 1
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4.2.3.3 Programmable outlet 2
Trap 29 ShutoffTimer.2 Restart
Delay.2
Trap 31 Shutdow
n
Duration.
Trap 32
UM-Client Shutdow
n
Rebo
ot
Outlet 2
4.2.4 Off/On command
Off/On command is sent from UM-Console or UM-Vision
4.2.4.1 Main UPS outlet
Utility
Command Off From UM-
Vision
with Off Delay = 2 minutes
2 minutes Command On From UM-
Vision
with On Delay = 0
Trap 29 Trap 31 Shut down
Duration
Trap 32
UM-Client Shutdown Rebo
Main outlet
4.2.4.2 Programmable outlet 1
Trap 29 ShutoffTimer.1 Restart
Delay.1
Trap 31 Sh’down
Duration.
Trap 32
UM-Client Shutdow
n
Rebo
ot
Outlet 1
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4.2.4.3 Programmable outlet 2
Trap 29 ShutoffTimer.2 Restart
Delay.2
Trap 31 Shutd’n
Duratio
Trap 32
UM-Client Shutd’n Rebo
ot
Outlet 2
◗ During backup time, Shutdown Timer of UM-Client is reached: after a period of backup time
defined by the user (UM-Editor, UM-Console +), the server hosting UM-Client is shut down
(caution, automatic restart of the server when utility is restored is not guaranteed in this situation)
◗ During normal operation, sending of a UPS shutdown command to the SNMP agent by the user
(UM-Console+, UM-Vision). Shutdown of all server s and possibility of UPS shutdown (depending
on its configuration) after the Shutdown Duration of the SNMP agent.
◗ During normal operation, sending of a reboot command to the UPS (toggle) by the user.
Shutdown of all servers and possibility of UPS shutdown (depending on its configuration) after the
Shutdown Duration of the SNMP agent and rebooting of the whole system after a time delay
defined by the user (UM-Console).
◗ During normal operation , user-defined On / Off cycle, shutdown of all servers and possibility of
UPS shutdown (depending on its configuration) after the Shutdown Duration of the SNMP agent
and reboot of the entire system at the time defined by the user ( Web Interface, UM-Vision, UMConsole +),
Consult the Appendix section to view the chronograms of these sequences.
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5 Configuration in local mode and via Telnet
5.1 Configuration in local mode
◗ Use the cable supplied with the card.
◗ Connect the card to a computer equipped with a hyper-terminal type emulator. The serial link
should be set at 9600 bauds, 8 bits, no parity, 1 stop bit and no flow control.
◗ Check that UPS power is on.
◗ A few seconds after terminal opening, press the "Enter” button. The menu asks you to enter your
password (MGEUPS by default), and then press “Enter”.
◗ The card will disconnect itself after 3 minutes of inactivity.
◗ The menu is in English only.
+===========================================================================
+
| [ MGE UPS SYSTEMS SNMP/Web agent Configuration menu ] |
+===========================================================================
+
Enter Password: ******
+===========================================================================
+
| [ MGE UPS SYSTEMS SNMP/Web agent Configuration menu ] |
+===========================================================================
+
1. Agent Configuration
2. UPS Parameters
3. Access Control Table
4. Set NMS Parameters
5. Reset Configuration To Default
6. Reset Agent
0. Exit
Please Enter Your Choice =>
5.1.1 Choice 1: SNMP agent configuration menu
The blue lines are those displayed on screen.
+============================================================================
+
| [ Agent Configuration Menu ] |
+============================================================================
+
SNMP/Web Agent Version : CA (SN 49DC40116)
Indicates the version level of the software and the serial number of the card.
Ethernet address : 00 E0 D8 09 85 78
MAC address of the card.
Agent BIOS Version : AB
Version number of the BIOS.
1. IP Address : 172.17.133.120
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To change the IP address of the card, press “1” then “Enter”. Specify an IP address, then press
“Enter’.
2. Gateway Address : 172.17.1.1
Enter the name of the gateway to be used to communicate with other sub-networks.
3. Network Mask : 255.255.0.0
Enter the mask of the sub-network defining the user group to which the card is connected.
4. sysContact : Computer Room Manager
Enter the name of the person responsible for the UPS.
5. sysName : MGEUPS
Enter a string of characters to identify the UPS.
32 characters maximum
6. sysLocation : Computer Room
Enter a string of characters to identify the installation location of the UPS.
32 characters maximum
7. Community Read-Only : public
Enter the name of the read-only community (by default = public)
31 characters maximum
8. Community Read/Write : public
Enter the name of the read/write community. This name is used by the UM-Clients to subscribe to the
table of notified Clients. It is recommended to personalise this name.
Value by default “public”.
31 characters maximum
9. HTTP Login Login : MGEUPS
Text field limited to 10 characters. Enables secure access to the sections of the Configuration menu.
Default value “MGEUPS” .
a. Manager Password : *
Text field limited to 10 characters. Enables secure access to the sections of the Configuration menu.
Default value “MGEUPS” .
b. BOOTP/DHCP Enabled : Enabled
Authorises the configuration of network parameters with your BootP/DHCP as a startup mode (choose
enable).
Card operating mode with the server: after all reboots, the card (should this option be enabled),
attempts to recover the network parameters from the server for 10 seconds. If no response is obtained
from the server, the card boots with the last parameters saved from the previous start.
0. Return to previous menu
Goes back to the previous menu.
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5.1.2 Choice 2: UPS parameters
The blue lines are those displayed on screen.
+============================================================================
+
| [ UPS Parameters Menu ] |
+============================================================================
+
SNMP/Web Agent Version : CAb8 (SN 49DC40116)
Ethernet address : 00 E0 D8 09 85 78
Agent BIOS Version : AB
1. Log Periodicity : 60
Value between 20 and 99999. Enables initialisation of the save frequency of Measurements, Events
and System in the Log menu. Default value = 60 sec.
2. Trap Port Number : 162
Numeric field limited to 65534. Enables forwarding of the traps sent by the card to a port other than the
one usually used for SNMP. Default value 162
3. System Date (yyyy/mm/dd) : 2003/06/10
Enables adjustment of the date
4. System Time (hh:mm:ss) : 14:47:53
Enables adjustment of the time
0. Return to previous menu
5.1.3 Choice 3: Access control
+============================================================================
+
| IP Address Community String Access |
+============================================================================
+
[1] 0.0.0.0 public NotAccess
[2] 0.0.0.0 public NotAccess
[3] 0.0.0.0 public NotAccess
[4] 0.0.0.0 public NotAccess
COMMANDS -
1. Modify - Modify an entry of table
2. Reset - Reset an entry to default from table
0. Return to previous menu
Please Enter Your Choice =>
This menu enables configuration of access to the four supervision stations (identified by the IP
address) with read/write community names different to those already defined in the card “1” menu.
First enter the figure corresponding to the command to be carried out, then the number of the target
input.
The example below shows how to configure the read/write rights for a station (172.17.1.1) with a
community name MyCom:
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Please Enter Your Choice => 1
Entry Number : 1
Enter IP address : [0.0.0.0] 172.172.1.1
Enter Community String : [public] MyCom
Select Access Type [NotAccess]
1. Read
2. Read/Write
3. NotAccess
Please Enter Your Choice => 2
+============================================================================
+
| IP Address Community String Access |
+============================================================================
+
[1] 172.172.1.1 MyCom Read/Write
5.1.4 Choice 4: NMS station subscription
+============================================================================
+
| [ NMS Configuration ] |
+============================================================================
+
SNMP/Web Agent Version : CB (SN 49DC40116)
Ethernet address : 00 E0 D8 09 85 78
Agent BIOS Version : AB
1. NMS Configuration Table Entries [1..8]
2. NMS Configuration Table Entries [9..16]
3. NMS Configuration Table Entries [17..24]
4. NMS Configuration Table Entries [25..32]
0 - Return to previous menu
This menu enables subscription of the supervision stations receiving traps in the list of managers and
configuration of the type of traps sent.
Comment: It is unnecessary to add the UM-Clients protecting your servers to this list as UM-Clients
are automatically added / deleted.
5.1.5 Choice 5: Restore default configuration
Use this function to restore the card’s factory configuration. Reboot the card so that the network
parameter changes are taken into account.
5.1.6 Choice 6: Reset the card
Use this function to reboot the card
5.2 Configuration via Telnet
You can access the configuration menu (see “configuration in local mode” section) from a station
equipped with the Telnet protocol.
As soon as the card is accessible on the network, enter the command:
telnet < card IP address > to access the menu.
The password defined by default is MGEUPS.
The card will disconnect automatically after 3 minutes of inactivity.
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6 Maintenance
6.1 Software upgrade
All information enabling:
6.1.1 Card software upgrade using Mupgrade (Windows)
6.1.2 Card software upgrade via TFTP (UNIX and Windows)
6.1.3 Card software upgrade via the serial link
Is available for download on the www.mgeups.com web site, in the “Download area – embedded
Software” section.
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7 Appendices
7.1 Tables of alarms and events
7.1.1 Alarm table
English French
Battery Fault Défaut batterie
No Battery Pas de batterie
Replace Battery Batterie à remplacer
Unavailable Battery Batterie indisponible
Low Battery Fin d’autonomie
Charger Fault, Not Charging Battery Défaut chargeur
Output On Battery Sortie alimentée par batterie
Output On Bypass Sortie sur Bypass
Output not protected Sortie non protégée
Boost Activated on UPS Onduleur en mode Boost
UPS Overload Surcharge onduleur
UPS Over Temperature Défaut température
Buck Activated on UPS Onduleur en mode Buck
Utility failure Perte secteur
7.1.2 UPS event table
English French
UPS Battery entering fault status Défaut batterie
UPS battery returned to OK status Fin défaut batterie
UPS battery need to be replaced Batterie à remplacer
UPS battery does not need to be
replaced
Batterie remplacée
UPS at low battery Préalarme fin d’autonomie
UPS return from low battery Fin de préalarme
UPS battery charger is not active Chargeur batterie arrêté
UPS battery charger is active Chargeur batterie en marche
UPS battery entering minimum
condition
Batterie en charge minimum
UPS battery exiting from minimum
condition
Fin batterie en charge minimum
UPS is on battery Sortie alimentée par batterie
UPS returned from battery Sortie sur onduleur
UPS is on by pass Sortie sur Bypass
UPS return from by pass Sortie sur onduleur
UPS bypass unavailable Bypass indisponible
UPS bypass available Bypass disponible
UPS utility power failed Perte secteur
UPS utility power restored Retour secteur
UPS is on boost Onduleur en mode Boost
UPS has returned from boost Mode Boost désactivé
UPS has overload condition Surcharge onduleur
UPS quit overload condition Fin de surcharge onduleur
UPS has overtemperature condition Défaut température
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UPS quit overtemperature condition Fin de défaut température
%s on sequence started Début séquence de démarrage %s
%s on sequence cancelled Arrêt séquence de démarrage %s
%s on sequence in progress Séquence de démarrage %s en cours
%s on sequence completed Fin séquence de démarrage %s
%s off sequence started Début séquence d’arrêt %s
%s off sequence cancelled Arrêt séquence d’arrêt %s
%s off sequence in progress Séquence d’arrêt %s en cours
%s off sequence completed Fin séquence d’arrêt %s
%s toggle (off/on) sequence started Début séquence d’arrêt/marche %s
%s toggle (off/on) sequence cancelled Arrêt séquence d’arrêt/marche %s
%s toggle (off/on) sequence in progress Séquence d’arrêt/marche %s en cours
%s toggle (off/on) sequence completed Fin séquence d’arrêt/marche %s
UPS
Outlet 1
Outlet 2
onduleur
prise 1
prise 2
UPS serial communication failed Perte de communication avec l’onduleur
UPS serial communication restored Retour de communication avec l’onduleur
UPS battery is unavailable Batterie indisponible
UPS battery return from unavailable
condition
Batterie disponible
UPS self test failed Autotest onduleur en défaut
UPS self test succeeded Autotest onduleur terminé
UPS passed battery test Test batterie terminé
UPS failed battery test Test batterie en défaut
UPS is on buck Onduleur en mode Buck
UPS has returned from buck Mode Buck désactivé
Output On
Sortie alimentée
7.1.3 System alarm table
English French
Cold boot Démarrage de la carte
Warm boot Réinitialisation de la carte
Network link up Carte connectée au réseau
Network link down Carte déconnectée du réseau
Agent Card Restart Redémarrage de la carte
Parameters reset to default Paramètres par défaut reprogrammés
Firmware upgrade Carte reprogrammée
History log cleared Historique des mesures effacé
UPS event log cleared Historique des événements effacé
Agent event log cleared Historique système effacé
History log interval changed Période des historiques modifiée
UPS communication lost Perte de communication avec l’onduleur
UPS communication restored Retour de communication avec l’onduleur
Time changed by user Date et heure réglée manuellement
Time changed by server Date et heure synchronisée par serveur
Time changed by RTC Date et heure réglée par RTC
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7.2 Glossary
Bootp:
Protocol based on UDP used to allocate an IP address corresponding to an Ethernet card during the
startup phase. Defined by the RCF 951
Community name:
Access key to access SNMP agent information
DHCP Dynamic Host Configuration Protocol
This IETF protocol enables remote, automatic, self-configuration of the IP addresses of a workstation.
E-mail
Electronic means of transmitting messages and/or files.
Gateway
Interconnection equipment between networks with different conventions, to enable communication
between them
HTML
(HyperText Markup Language) Language used to describe hypertext pages on the web.
IP
Internet Protocol. Network layer protocol in the TCP/IP stack offering a no-connection inter-network
service . The IP protocol offers functions for addressing, service type specification, fragmentation and
re-assembling and security. Defined in RFC 791.
Manager:
Software enabling querying or updating of MIB from one or more agents and able to receive traps from
these agents.
UM-Client and UM-Console are examples of managers.
MD5
Message Digest 5. Algorithm producing an output message from an input message of arbitrary length,
in the form of a replica or summary 128 bit message. Intended for digital signature applications
requiring large files to be compressed in total security before being coded with a private key, using a
public key algorithm, like RSA.
MIB MANAGEMENT INFORMATION BASE
- Group of software commands to control and administrate a device through the network. Each type of
device (server, hub, PC, UPS, etc.) has its own MIB
– The IETF has proposed a standard MIB for each group of devices (hubs, for example) to simplify
administration if they come from different suppliers
MultiSlot
Expander module for MGEUPS communication card.
NMS NETWORK MANAGEMENT STATION (SNMP)
The dedicated PC or workstation is used on the company’s networks to administrate all devices
connected to the network. Data are transmitted using the SNMP protocol. Popular NMS systems
include HP OpenView, IBM Tivoli, CA Unicenter, etc.
NTP Network Time Protocol
Protocol to position a set of machines on a network at the same time.
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Programmable outlet (controlled outlet):
Outlet that can be remote-switched on or off. In Solution-Pac / WAN, the UM-Console+ or UM-Client
components enable management of such outlets.
REBOOT –
To restart a system after an interruption.
– To perform an obstacle-free “reboot”, it is essential that the system is correctly and carefully shut
down beforehand.
– The reboot is usually automatic if the computer is re-supplied with electricity (from the mains or from
the UPS).
RFC
Request for Comments. All documents defining internal Internet operation.
SNMP (SIMPLE NETWORK MANAGEMENT PROTOCOL)
Protocol used to remote-supervise, administrate and control devices connected to a company network.
SNMP agent:
Name of a device used to communicate data from one system (like a UPS) over a network.
(SNMP/Web Card or the UM-Agent software): supervises the UPS, informs the UM-Clients of events
occurring on the UPS by means of SNMP traps and manages UPS shutdowns and restarts
Solution-Pac / WAN:
Set of software components (UM-Console(+), UM-Client, UM-Agent) enabling protection of IT
equipment connected to the TCP-IP/SNMP network.
Subnet mask:
Mask of bits used to identify and differentiate the network address and the equipment address in an IP
address.
Normally, the mask is automatically determined by the class of address, which defines in a unique
manner the network part/equipment part division of the IP address.
- Class A: internet address: 255.0.0.0.
- Class B: internet address: 255.255.0.0.
- Class C: internet address: 255.255.255.0.
TCP/IP
Transmission Control Protocol/Internet Protocol. Common name of a series of protocols developed by
the DOD in the US to help build Internet networks throughout the world.
Telnet
Internet protocol used for terminal emulation, i.e. enabling a computer to connect with a server as if it
was a simple terminal locally connected to this server.
Trap (SNMP)
This term describes an event that affects an MIB variable. Traps are sent to the manager, which is
programmed to perform specific tasks upon reception of the traps.
UM-Client
UM-Client is a software package (SNMP manager) that uses the information sent by the agent
dedicated to the MGE UPS in order to inform users of the computer of the power quality status.
In case of a power failure, UM-Client triggers a graceful shutdown procedure at the end of a preset
battery runtime.
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UM-Console (+):
Supervision and configuration software based on SNMP.
Used to configure UPS parameters or programmable outlet parameters (load-shedding with the UPS
on battery power, shutdown delay, restart delay, etc.)
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