Differences on voltage, amps or
wattage are listed with bold text in
replacement part descriptions.
This manual covers both 120V
and 220-240V cabinets, confirm
voltage before selecting and
ordering parts.
3 Series
1 Series
Metro Heated Cabinets are for
Hot Food Holding applications only
InterMetro Industries Corporation
Wilkes-Barre, PA 18705
1-800-992-1776 www.metro.com
3 & 1 SERIES
BASIC CABINET SETUP
A. Refer to DATA PLATE for electrical requirements. Cabinets rated at 120V 1440W must
be plugged into either a 15 amp or 20 amp 125VAC receptacle. Cabinets rated at 120V
2000W must be plugged into a 20 amp 125VAC receptacle. Cabinets rated at 220-
240V must be plugged into a 15 amp 250VAC receptacle.
B. With POWER switch OFF, plug into VAC grounded receptacle.
C. Fill stainless water pan to top with clean HOT tap water for Proofing or if moisture is
desired for Holding. Check water level every 3 hours (2 hours when Proofing) and
refill withclean HOT tap water as necessary. Water pan does not have to be filled for
4) Moisture Module Only: Set MOISTURE control to 10 (or desired level).
5) Pre-heat cabinet until desired temperature is reached (typical heat-up time
from72°(22°C)ambient to 160°(71°C)is approximately 45 minutes).
6) Re-set TEMPERATURE control and adjust as necessary to reach desired temperature -
setting 6-8 is typical for 150°(66°C) to 160° (71°C). Indicator light will turn on and off as
the heat thermostat cycles.
PROOFING INSTRUCTIONS (Combo and Proofing)
1) Set Combination Module switch to PROOF.
2) Set POWER switch to the ON position.
3) Set TEMPERATURE control to 2.
4) Set MOISTURE control to 10.
5) Pre-heat cabinet until desired temperature and humidity is reached (typical heat-up
time from 72°(22°C)ambient to 95°(35°C)and 95% relative humidity is approximately 30
minutes).
6) Adjust settings as necessary to reach desired temperature and humidity levels. Power
indicator lights will turn on and off as the heat and moisture thermostats cycle.
STAINLESS WATER PAN MUST BE PLACED INSIDE CABINET DURING
MODULE OPERATION. PLASTIC DRIP PAN MUST BE PLACED UNDER THE
FRONT BUMPER DRIP TROUGH OF THE CABINET.
UNPLUG CABINET FROM WALL AND ALLOW CABINET (AND WATER) TO
COOL BEFORE CLEANING OR SERVICING.
DO NOT SPRAY OR POUR WATER ON THE MODULE WHEN CLEANING AND
DO NOT IMMERSE THE MODULE IN WATER. WIPE WITH A DAMP CLOTH
AND DRY WITH A TOWEL.
KEEP CABINET AND MODULE CLEAN. ACCUMULATION OF GREASE AND
OTHER DRIPPINGS MAY IGNITE.
TABLE OF CONTENTS
SECTION PAGE
I. Basic Operating Guidelines ......Inside Front Cover
II. Safety Instructions .............................................. 1
III. Identifying Your Cabinet .................................... 2
IV. Installation & Set-up ........................................... 3
V. Product Features ............................................... 7
VI. Operating Instructions ....................................... 8
VII. Care & Maintenance ..........................................10
VIII. Basic Troubleshooting .......................................11
IX. Service & Replacement Parts ............................ 13
WARNING: Follow all food safety guidelines. Pre-heat the cabinet to the desired temperature before placing
cooked, hot food into the cabinet. This is not a re-thermalizing cabinet. Food must be at the
appropriate temperature before being placed into this cabinet. Use a food probe to check internal
food temperature — the cabinet temperature is not necessarily the internal food temperature.
WARNING: Only factory-approved service agents should attempt to service, repair or replace electrical
components, wiring or power cord.
WARNING: Unplug the cabinet before cleaning or servicing. Do not wash the cabinet with a water jet or high
pressure water.
WARNING: This cabinet is for hot food holding applications only.
CAUTION: Stainless steel water pan and Plastic drip pan should not go together when operating the cabinet.
Stainless steel water pan is located/installed inside cabinet and plastic drip pan is located/installed
underneath the cabinet.
CAUTION: Do not spray or pour water into the module. To clean the cabinet, wipe with a damp cloth and dry
with a towel. Use only cleaning agents approved for aluminum.
CAUTION: Water dripping onto the floor from open doors can be a slip hazard.
1
IDENTIFYING YOUR CABINET
CABINET SIZE (HEIGHT)
CABINET SIZE (HEIGHT)
For future reference, record the cabinet model number &
manufactured date found on the date plate located at rear of
cabinet. Also record the module serial number located inside
the cabinet on module right-hand corner.
Model number:
Cabinet manufactured date:
Module serial number:
Module manufactured date:
Fill out and return the warranty card located at the back of
this manual.
PART NUMBERING
CABINET NAME
CABINET TYPE
1 = UN-INSULATED
9 = FULL
7 = 3/4
5 = 1/2
MODEL
C = C5-CM2000, COMBO, 120V, 2000 W.
H = C5-HM2000, HOLDING, 120V, 2000 W.
P = C5-PM1500, PROOFER, 120V, 1440 W.
CX = C5-CM2000X, COMBO, 220-240V, 1681-2000 W.
HX = C5-HM2000X, HOLDING, 220-240V, 1681-2000 W.
PX = C5-PM1500X, PROOFING, 220-240V, 1210-1440 W.
CABINET NAME
CABINET TYPE
3 = INSULATED
9 = FULL
7 = 3/4
5 = 1/2
MODEL
C = C5-CM2000, COMBO, 120V, 2000 W.
H = C5-HM2000, HOLDING, 120V, 2000 W.
P = C5-PM1500, PROOFER, 120V, 1440 W.
HL = C5-HM1500, HOLDING, 120V, 1440 W.
CL = C5-CM1500, COMBO, 120V, 1440 W.
M = C5-MM2000, MOISTURE HOLDING, 120V, 2000 W.
CX = C5-CM2000X, COMBO, 220-240V, 1681-2000 W.
HX = C5-HM2000X, HOLDING, 220-240V, 1681-2000 W.
PX = C5-PM1500X, PROOFING, 220-240V, 1210-1440 W.
MX = C5-MM2000X, MOISTURE HOLDING, 220-240V, 1681-2000 W.
C5 1 9 - H FC - 4 A
A = ACCESSORIES (IF APPLICABLE)
SLIDES
L = FIXED, LIP LOAD
U = ADJUSTABLE, UNIVERSAL
4 = FIXED WIRE
DOOR
FC = FULL CLEAR
C5 3 9 — HL DS — U — BU A
A = ACCESSORIES
(IF APPLICABLE)
PANEL COLOR
BG = BEIGE BLANK = RED
BU = BLUE SG = SAGE
GY = GRAY GREEN
OR = ORANGE YL = YELLOW
SLIDES
L = FIXED, LIP LOAD
U = ADJUSTABLE, UNIVERSAL
4 = FIXED WIRE
DOOR(S)
FS = FULL SOLID
DS = DUTCH SOLID
FC = FULL CLEAR
DC = DUTCH CLEAR
2
MODULE SERIAL NUMBER LABEL
G
Plastic
Drip Pan
Stainless Steel
Water pan
Front Bumpe
r
Drip Trough
INSTALLATION AND SET-UP
1. Check for Shipping Damage: Check the packaging and cabinet for shipping damage after unloading the unit,
and after removing all the packaging.
2. The receiver of this product is responsible for filing freight damage claims. This equipment must be opened
immediately for inspection. All visible damage must be reported to the freight company within 48 hours and must
be noted on freight bill at the time of delivery.
3. Concealed damage is your responsibility — you must advise the carrier of any loss or damage within 15 days
after receipt of the cabinet. If there is damage, retain the original packaging for inspectors.
4. After unpacking the cabinet, remove all tape and packing material from the inside as well as outside of the unit.
Note: Plastic drip pan is wrapped and placed inside the cabinet while packaging. Plastic drip pan must be
installed underneath the cabinet.
5. Any protective covers (plastic or paper sheet) on the sheet metal or clear door, if applicable, must also be
removed before turning the cabinet on.
Warning: Only factory-approved service agents should attempt to service, repair or replace electrical
components, wiring or the power cord.
6. Refer to the data plate located near the power cord for the electrical specifications of cabinet as shown below.
• With the POWER switch OFF, plug the cord into the appropriate rated, grounded receptacle.
• Cabinets rated at 120V 1440W must be plugged into either a 15 amp or 20 amp 125VAC receptacle.
• Cabinets rated at 120V 2000W must be plugged into a 20 amp 125VAC receptacle.
• Cabinets rated at 220-240V must be plugged into a 15 amp 250VAC receptacle.
15 Amp Outlet
For 120V 1440 Watt Cabinets
20 Amp Outlet
For 120V 2000 Watt Cabinets
250 VAC 15 Amp Outlet
(For All 220-240V Cabinets)
(1440 watt cabinets can be
plugged into 20 Amp outlet)
Warning: A 3 Series cabinet (polymer Insulation Armour panels on the sides, top and rear) must not be placed
next to char broilers. Allow 18" (46cm) between the Insulation Armour and any cooking equipment.
Do not allow hot kitchen equipment whose surfaces exceed 200°F (90°C) to touch the panels.
Warning: Do not allow combustible materials to be stored or accumulate on, under or next to the cabinet.
Do not block any ventilation louvers or slots.
Note: For 120V units temperature is displayed °F.
For 220-240V units temperature is displayed in °C.
3
INSTALLATION AND SET-UP (continued)
SLIDE INSTALLATION
The universal rack
uprights or lip load
slides have been
installed at the factory.
If removed for cleaning,
reinstall by hanging
them on the shoulder
rivets on the side walls
of the cabinet.
TOP VIEW
SLIDE POSITION TO MAXIMIZE
3" PAN CAPACITY OF UNIVERSAL SLIDES
Full Height
RPC5-13-U9
(includes slides and uprights)
RPC5-13-URT5*
29A
3/4 Height
RPC5-13-U7
(includes slides and uprights)
RPC5-13-URT7
29B
RPC5-13-URT5*
29B
1/2 Height
RPC5-13-U5
(includes slides and uprights)
Slides sold in pairs. For additional pair of wire slides, order C5-USLIDEPR-C for Chrome or C5USLIDEPR-S for Stainless Steel. To order individual universal uprights only, see item #’s 29A, 29B.
4
INSTALLATION AND SET-UP (continued)
CORRECT ORIENTATION OF LIP LOADED SLIDE RACKS
Full Height
2-piece Construction
Part No: C5-13-L9D
(For Dutch Door Units)
3/4 Height
1-piece Construction
Part No: C5-13-L-7
1/2 Height
1-piece Construction
Part No: C5-13-L5
Full Height
1-piece Construction
Part No: C5-13-L9F
(For Full Height Door Units)
CORRECT ORIENTATION OF FIXED WIRE SLIDES
Full Height
Part No: C5-13-FW-9
3/4 Height
Part No: C5-13-FW-7
5
1/2 Height
Part No: C5-13-FW-5
REVERSING THE DOORS
The door on your cabinet can be reversed to accommodate a right- or left-hand opening. The cabinet has been
shipped with the hinges mounted on the right-hand side. To reverse, follow the instructions listed below:
1. With the door in the closed position, remove the hinge pin by driving it out using a hammer and a drive pin or
small diameter screwdriver.
2. Once the pins are removed grasp the door firmly and pull the latch lever, this will release the door. Set the door
aside being careful not to damage the gasket.
3. Remove the screws from the left side of the cabinet and set aside. Then remove the cabinet mounted part of the
hinge and remount to the left side of the cabinet. Put the screws removed from the left side of the cabinet into the
remaining holes on the right side of the cabinet. Tighten all screws before proceeding.
4. Relocate the latch plate(s) from the left side to the right by removing the two mounting screws. Tighten all screws
before proceeding.
5. Rotate the door 180 degrees and align the door mounted hinge part with the cabinet mounted hinge part and tap
the hinge pin into place so the top of the pin is flush with top of the cabinet mounted hinge part. Invert the door
latch by removing the black plastic screw covers and remove the screws holding the latch in place.
Travel
Latch
Door Handle
(Offset/Flush)
Solid Door
Cabinet
Mounted
Hinge
Door
Mounted
Hinge
Cabinet
Mounted
Hinge
Door
Mounted
Hinge
Travel
Latch
Door Handle
(Offset/Flush)
Cabinet
Mounted
Hinge
Door
Mounted
Hinge
Cabinet
Mounted
Hinge
Door
Mounted
Hinge
Clear Door
6
PRODUCT FEATURES
• The module has been placed at the base of the
cabinet for easy accessibility and efficient operation.
• Clearly-marked control panel for easy viewing
allows climate adjustments without opening the
door.
• Removable stainless steel water pan
(located inside cabinet).
• Cabinet designed with plastic drip pan
(located underneath cabinet) to contain
condensation drippage.
• Field reversible, gasketed door.
• Easy pull adjustable magnetic door latch.
• Cord keeper at rear of cabinet.
• All components — door, module, slide racks —
are removable to permit thorough, obstruction-free
cleaning.
7
OPERATING INSTRUCTIONS
MOISTURE
HOLDING
Moisture Holding
Module
Power-Up & Pre-Heat
YOUR C5 1 SERIES OR 3 SERIES CABINET MAY BE EQUIPPED WITH SEVERAL DIFFERENT MODULES:
C5 1 SERIES C5 3 SERIES
COMBINATION PROOF & HOLD MODULE COMBINATION PROOF & HOLD MODULE
HOLDING MODULE HOLDING MODULE
PROOFING MODULE MOISTURE HOLDING MODULE
A. Refer to the data plate located near the power cord for the electrical specifications of cabinet as shown on page 3.
• With the the POWER switch OFF, plug the cord into the appropriate rated, grounded receptacle.
• Cabinets rated at 120V 1440W must be plugged into either a 15 amp or 20 amp 125VAC receptacle.
• Cabinets rated at 120V 2000W must be plugged into a 20 amp 125VAC receptacle.
• Cabinets rated at 220-240V must be plugged into a 15 amp 250VAC receptacle.
B. With POWER switch OFF, plug into a grounded receptacle.
C. Fill the stainless steel water pan to 1/2" from the top with clean HOT tap water for Proofing or if moisture is desired
for Holding. Check water level every 3 hours (2 hours when Proofing) and refill with clean HOT tap water as
necessary. Water pan does not have to be filled for Holding. Proofing and Moisture Holding Module require water
pan to be filled if moisture control is turned on.
4. On Moisture Holding only: Set MOISTURE
control to 10.
5. Pre-heat cabinet until desired temperature
is reached (typical heat-up time from 72°F (22°C)
ambient to 160°F (71°C) is approximately
45 minutes).
6. Re-set TEMPERATURE control and adjust as
necessary to reach the desired temperature
(setting 6-8 typical for 150°F (66°C) to 160°F
(71°C)). Power indicator light will turn on
and off as the heat thermostat cycles.
7. On Moisture Holding only: Adjust MOISTURE
control to desired level (10 being highest level,
1 lowest level, OFF being no heat to the water).
The indicator lights will turn on and off as the
heat and moisture thermostats cycle.
Module
MOISTURE
HOLDING
Moisture Holding
PROOFING INSTRUCTIONS (Combo & Proofing)
1. Set Combination Module switch to PROOF.
2. Set POWER switch to the ON position.
3. Set TEMPERATURE control to 2.
4. Set MOISTURE control to 10.
5. Pre-heat cabinet until desired temperature
and humidity is reached (typical heat-up time
from 72°F (22°C) ambient to 95°F (35°C) and
95% relative humidity is approximately
30 minutes).
6. Adjust settings as necessary to reach the
desired temperature and humidity levels.
Power indicator lights will turn on and off
as the heat and moisture thermostats cycle.
7. Adjust MOISTURE control to desired level
(10 being highest level, 1 lowest level, OFF
being no heat to the water). The indicator
lights will turn on and off as the heat and
moisture thermostats cycle.
When the power switch is on, the blower is always energized, circulating air, and the digital thermometer is always
displaying the cabinet temperature. When the thermostat senses heat is required, the appropriate indicator will light
and the heater element will begin to produce heat.
• At the end of the operating day, it is not necessary to disrupt the temperature setting to turn the cabinet off. By
switching the power switch off, the cabinet is no longer operating. When resuming operations, switch the power
on and the cabinet will attain the previous temperature and moisture levels.
8
Figures Shown in °F
OPERATING INSTRUCTIONS (continued)
Caution: The stainless steel water pan must be in place during module operation.
Caution: Water inside this cabinet’s pan is hot during use! Turn off and allow the water to cool before emptying the
pan.
Note: The POWER switch is not a foot switch. Using it as a foot switch can damage the switch and make the
cabinet inoperable.
Warning: Follow all food safety guidelines. Preheat the cabinet to the desired temperature before putting cooked,
hot food into the cabinet. This is not a rethermalization cabinet. Food must be at the appropriate
temperature before being placed into this cabinet.
• Your C5 1 Series or 3 Series cabinet is capable of creating some humid air. As you operate the cabinet and open
and close the door(s), condensation may form on the inside surfaces of the cabinet. Some dripping of water may
occur to the outside of the cabinet particularly at the door seals. Water may also drip off opened doors onto the floor.
Caution: Water dripping onto the floor from open doors can be a slip hazard.
Note: When turning the cabinet off at the end of the workday, it is recommended to leave the door(s) open
to prevent heat and condensation build up within the cabinet.
FOOD HOLDING GUIDELINES
Combo and Holding Modules
Recommended Food Holding Guidelines
Food ProductCovered/UncoveredTemperature Setting
Baked FishUncovered175°F (79°C)
Baked PotatoesUncovered180°F (82°C)
BiscuitUncovered180°F (82°C)
BroccoliCovered170-175°F (77-79°C)
Chicken NuggetsUncovered175°F (79°C)
Corn on the CobCovered170-175°F (77-79°C)
CroissantsUncovered175°F (79°C)
Egg PattiesCovered180°F (82°C)
French Fries** Uncovered185°F (85°C)
Fried ChickenUncovered180-185°F (82-85°C)
Fried FishUncovered180°F (82°C)
HamburgersCovered180°F (82°C)
LasagnaCovered185° F (85°C)
Mashed PotatoesCovered175°F (79°C)
Mixed VeggiesCovered170-175°F (77-79°C)
PancakesCovered175°F (79°C)
PastaCovered180°F (82°C)
PeasCovered170-175°F (77-79°C)
PizzaUncovered175-180°F (79-82°C)
Roast BeefUncovered170-180°F (77-82°C)
Roast PorkUncovered170-180°F (77-82°C)
Scalloped PotatoesCovered175°F (79°C)
Strip SteakUncovered160-170°F (71-77°C)
TurkeyUncovered170-180°F (77-82°C)
WafflesCovered175°F (79°C)
Whole ChickenUncovered170-180°F (77-82°C)
*Temperatures are guidelines only, based on opening cabinet doors every 15 minutes.
**Lightly salted for best quality.
Developed by Penn State University School of Hotel, Restaurant, and Recreation Management
9
CARE & MAINTENANCE
Cleaning The Cabinet
Warning: Unplug the cabinet before cleaning or servicing. Do not wash the cabinet with a water jet or high-
pressure water.
Warning: Allow the unit to cool before cleaning, as the interior of the cabinet may be hot enough to burn. Also,
allow the water in the pan to cool before removal.
Caution: Do not spray or pour water into the control module. To clean the cabinet and module, wipe with a damp
cloth and dry with a towel. Use only cleaning agents approved for aluminum.
Caution: Do not use strong alkalis as it may discolor aluminum.
• Use cleaners in the proper concentrations. Follow the manufacturer’s directions for the cleaning product used.
After using any cleaning products, thoroughly rinse all surfaces to remove all residue.
• Use a damp cloth or sponge. Mild soap suitable for aluminum is acceptable. Dry with a clean towel. Wipe up spills
as soon as possible and regularly clean the cabinet to avoid staining and difficult to clean conditions.
• If a control knob needs to be removed for cleaning, remove the knob, clean the knob recess and knob, and
replace the knob.
1. When removing the module, make sure the power cord is NOT hooked onto the cord keeper. Open the door(s). If
there is water in the stainless steel pan, remove and empty. Remove the module from the cabinet by lifting up the
front enough to clear its detent, and then pull the module away from the cabinet. The power cord slips through
the clearance hole at the rear of the cabinet.
2. Remove the slide racks.
3. After cleaning, replace all components. Make sure the slide racks are seated in the hangers correctly.
4. Push the power cord through the plastic snap bushing in the rear of the cabinet and install the module.
Cleaning Instructions for Clear, Polycarbonate Doors (if applicable):
The protective masking on the polycarbonate door may be removed by simply peeling it from the door, starting at
a top corner and working downward. For regular cleaning, a soft cotton flannel cloth and a cleaner recommended
by its manufacturer for use on polycarbonate plastics is suggested. Do not use synthetic cloths or cleaners not
intended for polycarbonate plastics as these will scratch and dull the polycarbonate door panel. Additional hints for
keeping the door panel clean and clear:
1. Isopropyl (rubbing) alcohol, used as a cleaner, will aid in removing grease smudges and fingerprints.
2. A small amount of liquid dish detergent in a bucket of water will help remove heavier dirt and will help make the
clear panel antistatic and therefore less likely to attract dust.
3. A paste-wax recommended for polycarbonate plastics and approved for food service equipment will hide small
scratches and return the luster and clarity to the clear door panel as well as reduce the electrostatic attraction
of dust.
Cleaning Instructions for 3 Series Insulation Armour Panels on Sides, Top and Back:
Use soft cloth, mild soap water solution to clean lightly-soiled surfaces. Then wipe dry with a clean, soft cloth.
For heavily-soiled areas, use a soft brush and solvent or emulsion-based cleaner. Always insure the cleaner is
recommended for use on plastics and follow any special instructions from the manufacturer.
Cabinet Maintenance:
Regularly inspect this product. Tighten loose fasteners and replace worn or damaged parts with new InterMetro
approved parts. For mobile units, replace worn or damaged casters immediately; if equipped with grease fittings,
lubricate casters regularly.
10
BASIC TROUBLESHOOTING
Module operation basics:
When the power switch is on, the blower is always energized, circulating air, and the digital thermometer is always
displaying the cabinet temperature. A thermostat controls whether an element will be energized depending on
the thermostat setting and the air temperature it is sensing. The control knob is used to change the thermostat
setting. When a thermostat senses the temperature has gone below its set point, the thermostat contacts close, the
appropriate indicator will light and the heater element will begin to produce heat. When the thermostat senses the
temperature has reached its set point, the contacts open, the indicator light will go out and the heater element will
stop producing heat.
Holding Module: The holding module has one heating element. It is in the air duct and heats up the air as it is
circulated in the cabinet. The thermostat senses the return air temperature and will energize the air duct element
as required to heat up the cabinet air. Some moisture can be introduced by filling the stainless steel water pan with
warm water and allowing the warm air to pick up the water vapor as the blower circulates the air. There is no heating
element to heat the water.
Moisture Holding and Proofing Module: There are two heating elements in these modules. One is in the air duct to
heat the air, and one is under the stainless steel water pan to heat the water and introduce moisture into the cabinet.
One thermostat senses the return air temperature and will energize the air duct element as required to heat up the
cabinet air. The other thermostat senses the air temperature around the water pan. It will energize the water pan
element to heat the water and release moisture into the cabinet.
Combination Proof and Hold Module: A combination proof and hold module has a mode switch, which allows the
module to act as either a holding module or a proofing module. Therefore, it has all the elements of both a holding
module and a proofing module. When the mode selector switch is set to HOLD, only the larger wattage air element is
used. The stainless steel water pan element is not used. When the mode selector switch is set to PROOF, the lower
wattage air element and the water pan element are used but independently controlled by individual thermostats. See
the appropriate paragraph above for more detail on how the Combination Proof and Hold Module operates in either
holding or proofing mode.
Element wattages are shown in the chart below:
20 amp, 2000 watt cabinet 15 amp, 1440 watt cabinet
Air Duct element Water Pan element Air Duct element Water Pan element
Combination module 1950 watt and 675 watt 675 watt 1360 watt and 675 watt 675 watt
Holding module 1950 watt none 1360 watt none
Proofing module 675 watt 675 watt
Moisture Holding module 1360 watt 590 watt
Element wattages are shown in the chart below:
220-240V, 1681-2000W cabinet 220-240V, 1210-1440W cabinet
Air Duct element Water Pan element Air Duct element Water Pan element
Combination module 1950 watt and 675 watt 675 watt
Holding module 1950 watt none
Proofing module 675 watt 675 watt
Moisture Holding module 1360 watt 590 watt
Note: When heating element(s) are not energized, the amp draw for the blower and digital thermometer is
approximately 0.8 to 0.9 amps.
Warning: Only factory-approved service agents should attempt to service, repair or replace electrical
components, wiring or power cord..
1. Controls do not work (digital thermometer and indicator light(s) not lit):
a. Check that the cabinet is plugged in.
b. Check that the outlet has power. Is electrical service fuse blown or circuit breaker tripped?
c. Check that the power switch is in the “On” position.
d. Check the cabinet wiring from the power cord to the power switch and to the terminal block.
e. Power switch could be bad.
2. Temperature too hot:
a. Temperature set point is too high. Turn control knob down to a lower setting. Wait several minutes and see if
the displayed temperature decreases.
b. Thermostat may have failed with contacts closed. Check thermostat.
c. If displayed temperature exceeds 220°F (104°C):
120V
220-240V
11
BASIC TROUBLESHOOTING (continued)
i. Blower wiring is faulty or disconnected.
ii. Blower needs replacing. Check blower.
iii. The thermostat or blower may have failed and the thermal overload device is controlling the temperature.
Stop using the cabinet immediately and contact a factory-approved service agent.
3. Temperature too low:
a. The cabinet may still be in pre-heat or recovering from a door being opened.
b. Temperature set point is too low. Turn temperature control knob to a higher setting. Wait several minutes and
see if the displayed temperature increases.
c. A door is not closed or sealing properly.
d. Blower is not circulating air:
i. Blower wiring is faulty or disconnected.
ii. Blower needs replacing.
4. Indicator light is not working:
It is rare that an indicator light will be defective but it is possible. The thermostat contacts may not be closing
and therefore the heater element is not being energized. Check the thermostat and pilot light and their
respective wiring.
5. No heat generated:
a. If the heat indicator light is on, but the cabinet does not draw the appropriate amperage per the chart on
page 11.
i. Air heater element may be faulty.
ii. The wiring to the air heater element may be faulty or disconnected.
iii. The thermostat may be faulty.
b. If the heat indicator light is not on, the thermostat contacts may not be closing and therefore the heater
element is not being energized. It is rare that the indicator light will be defective but it is possible. Check the
thermostat and pilot light and their respective wiring.
6.Moisture level is too low:
a. If the heat indicator light is on, and the cabinet draws the appropriate amperage per the chart on page 11:
i. Check that the stainless steel water pan has water.
ii. A door is not closed or sealing properly.
iii. Moisture set point is too low. Turn moisture control knob to a higher setting.
b. If the heat indicator light is on, but the cabinet does not draw the appropriate amperage per the chart on
page 11:
i. Air heater element may be faulty.
ii. The wiring to the air heater element may be faulty or disconnected.
iii. The thermostat may be faulty.
c. If the heat indicator light is not on, the thermostat contacts may not be closing and therefore the heater element
is not being energized. It is rare that the indicator light will be defective but it is possible. Check the
thermostat and pilot light and their respective wiring.
A GFCI receptacle protects against “ground faults” whenever an electrical product is plugged into the GFCI
outlet by constantly monitoring the electricity for any loss of current. If the current flowing out of the receptacle
differs by a small amount from that returning, the GFCI quickly switches off power to that circuit. The GFCI
interrupts power extremely fast to minimize the possibility of an electric shock.
a. The heater element may absorb some moisture into its casing and insulation during shipment or during long
periods of not being used (such as during the summer in a closed school kitchen). Plug the cabinet (without
water in the stainless steel water pan into a non-GFCI outlet, set the temperature to “10” and let it run for
30-60 minutes to dry out any moisture the element may have absorbed. (If it trips the standard circuit breaker
call factory-approved service agent.) After drying the element, plug the cabinet into the GFCI outlet; the
cabinet should run without tripping the GFCI.
b. If the cabinet still trips the GFCI, call a factory-approved service agent.
12
SERVICE and REPLACEMENT PARTS
C5 1 & 3 SERIES CABINETS (BOTH 120V & 220-240V)
Replacement
ITEM # Part No. Description
CABINET BODY
1 RPC5-19-FCDR COMPLETE FULL HEIGHT CLEAR DOOR
RPC5-17-FCDR COMPLETE 3/4 HEIGHT CLEAR DOOR
RPC5-15-FCDR COMPLETE 1/2 HEIGHT CLEAR DOOR
RPC5-39-TCDR COMPLETE TOP CLEAR DUTCH DOOR
RPC5-39-BCDR COMPLETE BOTTOM CLEAR DUTCH DOOR
2RPC5-39-FSDR COMPLETE FULL HEIGHT SOLID DOORRPC5-37-FSDR COMPLETE 3/4 HEIGHT SOLID DOOR
RPC5-35-FSDR COMPLETE 1/2 HEIGHT SOLID DOOR
RPC5-39-TSDR COMPLETE TOP SOLID DUTCH DOOR
RPC5-39-BSDR COMPLETE BOTTOM SOLID DUTCH DOOR
3 RPC14-119 DOOR HINGE ( QTY. 1)
4 RPC14-118 DOOR LATCH, OFFSET HANDLE
RPC14-118A DOOR LATCH, FLUSH HANDLE
5RPC06-910A FULL HEIGHT CLEAR DOOR GASKETRPC06-910B
RPC06-910C
3
/4 HEIGHT CLEAR DOOR GASKET
1
/2 HEIGHT CLEAR DOOR GASKET
RPC06-910D CLEAR DUTCH DOOR GASKET
6RPC06-916A FULL HEIGHT SOLID DOOR GASKETRPC06-916B
RPC06-916C
20C5-SHELF-S ACCESSORY SHELF(USED WITH UNIVERSAL UPRIGHTS)
Replacement
ITEM # Part No. Description
OUTSIDE POLY PANELS ON C5 3 SERIES CABINETS
23 RPC3-TPNL-BG BEIGE TOP PANEL — INCLUDES SCREWS
RPC3-TPNL-BU BLUE TOP PANEL — INCLUDES SCREWS
RPC3-TPNL-GY GRAY TOP PANEL — INCLUDES SCREWS
RPC3-TPNL-RE RED TOP PANEL — INCLUDES SCREWS
24RPC3-SD27-BG BEIGE 27" SIDE PANEL —
RPC3-SD27-BU BLUE 27" SIDE PANEL —
RPC3-SD27-GY GRAY 27" SIDE PANEL —
RPC3-SD27-RE RED 27" SIDE PANEL —
25RPC3-SD21-BG BEIGE 21" SIDE PANEL —
RPC3-SD21-BU BLUE 21" SIDE PANEL —
RPC3-SD21-GY GRAY 21" SIDE PANEL —
RPC3-SD21-RE RED 21" SIDE PANEL —
26 RPC3-IA-BTPNL BOTTOM SIDE PANEL —
27 RPC3-IA-RTNR MIDDLE PANEL RETAINER —
28 RPC5-3-BASECLP BOTTOM PANEL CLAMP & SCREWS
29 RPC5-13-URT5* FULL & 1/2 HEIGHT UNIV. UPRIGHTS
(QTY. 1)
*(Full height cabinet uses same uprights)
RPC5-13-URT7 3/4 HEIGHT UNIV. UPRIGHTS (QTY. 1)
57 RPC519-PKG FULL & 3/4 HEIGHT 1 AND 3 SERIES
CABINET RETURN PACKAGING
RPC515-PKG 1/2 HEIGHT 1 AND 3 SERIES
CABINET RETURN PACKAGING
58RPC53-HGRKIT REPLACEMENT RACK HANGER KIT— 1 PAIR
*See pages 4 and 5 for slide identification.
All slides sold in pairs.
Universal slides include uprights.
*Check data plate at rear of cabinet to confirm cabinet voltage before selecting replacement parts.
**Thermometer and Transformer are serviced as one unit.
15
SERVICE and REPLACEMENT PARTS (continued)
C5 1 Series Cabinet Replacement Parts Diagram (Both 120V & 220-240V)
12
20
58
3
13
5
1
15
14
4
10
7
11
Plastic
Drip Pan
(Goes Under Cabinet
Bumper/Drip Trough)
*Refer to Pages 4 & 5 for slide identification. All slides sold in pairs.
16
8
9
FOR RETURN CABINET PACKAGING
SEE ITEM #57, PAGE 13.
SERVICE and REPLACEMENT PARTS (continued)
C5 3 Series Cabinet Replacement Parts Diagram (Both 120V & 220-240V)
NOTE: Replacement panels are ordered by color.
See chart on page 13.
24
or
25
23
58
3
13
5
or
6
27
1
or
2
15
28
26
10
4
8
711
Plastic
Drip Pan
(Goes Under Cabinet
Bumper/Drip Trough)
*Refer to Pages 4 & 5 for slide identification. All slides sold in pairs.
17
FOR RETURN CABINET PACKAGING
SEE ITEM #57, PAGE 13.
SERVICE and REPLACEMENT PARTS (continued)
(For 120V parts see Page 14 & for 220-240V parts see Page 15)
COMBO MODULE
43
or
HEAT THERMOSTAT
THERMOMETER SENSOR
MODULE
CHASIS
CONTROL
PANEL
34
30
32
41
INTAKE COVER
BULB &
35
*
*
36
32
31
42
44
or
44A
34
38
45
33
39
43A
47
STRAIGHT PLUG
CORD SHOWN
46
AIR DISCHARGE
STAINLESS STEEL
48
WATER PAN
37
40
or
*
*
40A
COVER
BOTTOM
COVER
47
MOISTURE
THERMOSTAT
BULB
WATER PAN
ENCLOSURE
41
AIR DUCT
49
FOR 120V REPLACEMENT C5-CM2000 MODULE, ORDER ITEM #51 ON PAGE 14
FOR 120V REPLACEMENT C5-CM1500 MODULE, ORDER ITEM #54 ON PAGE 14
FOR 220-240V REPLACEMENT C5-CM2000X MODULE, ORDER ITEM #51 ON PAGE 15
**ON 220-240V MODULES THERMOMETER AND TRANSFORMER ARE SERVICED AS ONE UNIT.
18
SERVICE and REPLACEMENT PARTS (continued)
(For 120V parts see Page 14 & for 220-240V parts see Page 15)
HOLDING MODULE
43
or
AIR INTAKE
HEAT THERMOSTAT
BULB &
THERMOMETER SENSOR
44
or
44A
COVER
47
43A
STRAIGHT PLUG
CORD SHOWN
46
CONTROL
PANEL
MODULE
CHASIS
34
30
32
36
AIR DISCHARGE
COVER
STAINLESS STEEL
35
38
42
*
*
45
33
40
39
or
48
37
WATER PAN
**
BOTTOM
COVER
40A
AIR DUCT
WATER PAN
ENCLOSURE
FOR 120V REPLACEMENT C5-HM2000 MODULE, ORDER ITEM #52 ON PAGE 14
FOR 120V REPLACEMENT C5-HM1500 MODULE, ORDER ITEM #55 ON PAGE 14
FOR 220-240V REPLACEMENT C5-HM2000X MODULE, ORDER ITEM #52 ON PAGE 15
49
**ON 220-240V MODULES THERMOMETER AND TRANSFORMER ARE SERVICED AS ONE UNIT.
19
SERVICE and REPLACEMENT PARTS (continued)
(For 120V parts see Page 14 & for 220-240V parts see Page 15)
PROOFING MODULE
43A
STRAIGHT PLUG
CORD SHOWN
47
46
AIR DISCHARGE
COVER
HEAT THERMOSTAT
THERMOMETER SENSOR
MODULE
CHASIS
CONTROL
PANEL
AIR INTAKE
COVER
BULB &
44A
30
32
41
47
MOISTURE
THERMOSTAT
BULB
*
*
36
WATER PAN
ENCLOSURE
32
34
42
35
45
41
38
33
39
AIR DUCT
49
STAINLESS STEEL
48
WATER PAN
37
*
*
BOTTOM
COVER
FOR 120V REPLACEMENT C5-PM1500 MODULE, ORDER ITEM #53 ON PAGE 14
FOR 220-240V REPLACEMENT C5-PM1500X MODULE, ORDER ITEM #53 ON PAGE 15
**ON 220-240V MODULES THERMOMETER AND TRANSFORMER ARE SERVICED AS ONE UNIT.
20
SERVICE and REPLACEMENT PARTS (continued)
(For 120V parts see Page 14 & for 220-240V parts see Page 15)
MOISTURE HOLDING MODULE
43
STRAIGHT PLUG
CORD SHOWN
46
HEAT THERMOSTAT
BULB &
THERMOMETER SENSOR
44
AIR INTAKE
COVER
47
CONTROL
PANEL
30
MODULE
CHASIS
34
32
AIR DISCHARGE
COVER
STAINLESS STEEL
48
35
38
34
*
*
36
32
42
31
45
33
39
AIR DUCT
40
WATER PAN
*
*
37
BOTTOM
COVER
BULB
47
WATER PAN
ENCLOSURE
50
MOISTURE
THERMOSTAT
49
FOR 120V REPLACEMENT C5-MM2000 MODULE, ORDER ITEM #56 ON PAGE 14
FOR 220-240V REPLACEMENT C5-MM2000X MODULE, ORDER ITEM #54 ON PAGE 15
**ON 220-240V MODULES THERMOMETER AND TRANSFORMER ARE SERVICED AS ONE UNIT.
21
19
19
Z
Z
20
3
23
22
POWER SWITCH
HEAT
THERMOSTAT
AMBER
LIGHT
THERMOMETER
24
10
MOISTURE
THERMOSTAT
AMBER
LIGHT
4
B
CONTROL PANEL
BLOWER
THERMOMETER SENSOR
HEAT THERMOSTAT BULB
GREEN
GROUND
STRAIN RELIEF
POWER CORD
Z
7
WHITE
BLACK
A
13
1
A
F
F
WIRE NUT
THERMAL CUT-OUT
34"
BLACK
26"
BLACK
F
F
1360 OR 1950 W ELEMENT
2
8
MOISTURE
THERMOSTAT
BULB
675 W ELEMENT
E
16"
WHITE
30"
BLACK
30"
BLACK
25"
WHITE
27"
WHITE
19"
BLACK
25"
BLACK
675 W ELEMENT
WATER PAN ENCLOSURE
10"
BLACK
8-1/2"
WHITE
8
B
17
13
7
19
20
22
21
23
24
30"
BLACK
10"
BLACK
25"
BLACK
19"
BLACK
10"
BLACK
16"
BLACK
1
2
3
4
10
10"
BLACK
16"
BLACK
16"
BLACK
25"
WHITE
A
17
TRANSFORMER
6-1/2"
BLACK
16"
BLACK
22
21
20
19
10
9
8
7
16
15
14
13
4
3
2
1
17
18
24
23
12
11
6
5
8
17
8
C
21
E
D
C
E
B
B
A
C
B
AIR DUCT
WIRE NUT
OFF
ON
SELECTOR
SWITCH
TERMINAL BLOCK
SERVICE and REPLACEMENT PARTS (continued)
WIRING DIAGRAM — COMBO MODULE
22
SERVICE and REPLACEMENT PARTS (continued)
WIRING DIAGRAM — HOLDING MODULE
POWER CORD
A
3
A
3
THERMOMETER SENSOR
HEAT THERMOSTAT BULB
25"
BLACK
1360 OR 1950 WATT ELEMENT
AIR DUCT
BLOWER
STRAIN RELIEF
GROUND
GREEN
19
2
THERMAL CUT-OUT
A
A
17
BLACK
WHITE
17
30"
BLACK
WIRE NUT
Z
1
WIRE NUT
19"
BLACK
30"
BLACK
30"
BLACK
19"
WHITE
BOTTOM OF CONTROL PANEL
4
21
TRANSFORMER
25"
BLACK
THERMOMETER
19
17
1
1
13
19
2
3
4
5
6
TERMINAL BLOCK
10"
BLACK
7
8
9
10
11
12
14
15
16
17
18
POWER
SWITCH
OFF
ON
20
20
21
21
22
22
23
23
24
24
20
Z
10"
BLACK
20
Z
2
3
4
16"
BLACK
HEAT
THERMOSTAT
10
16"
BLACK
AMBER
LIGHT
23
24
22
10
25"
BLACK
25"
WHITE
10"
BLACK
TOP OF CONTROL PANEL
23
SERVICE and REPLACEMENT PARTS (continued)
WIRING DIAGRAM — PROOFING MODULE
8
POWER CORD
THERMOMETER SENSOR
HEAT THERMOSTAT BULB
675 W ELEMENT
AIR DUCT
BLOWER MOTOR
675 W ELEMENT
GRN GROUND SCREW
13
MOISTURE THERMOSTAT BULB
1
GREEN
THERMAL CUT-OUT
STRAIN RELIEF
Z
BLACK
WHITE
7
17
A
10"
BLACK
A
2
19"
WHITE
A
27"
BLACK
30"
BLACK
30"
BLACK
25"
WHITE
25"
WHITE
T2
9"
BLACK
3
20
TRANSFORMER
16"
BLACK
27"
WHITE
T2
8
T2
MOISTURE
THERMOSTAT
WATER PAN ENCLOSURE
16"
BLACK
T2
21
AMBER
LIGHT
4
THERMOMETER
17
13
7
1
1
13
7
2
14
8
16"
BLACK
16"
BLACK
10
AMBER
LIGHT
2
3
4
10
23
24
HEAT
THERMOSTAT
22
3
4
5
6
TERMINAL BLOCK
8
9
10
12
11
10"
BLACK
15
16
17
18
19
19
20
20
21
21
22
22
23
23
19"
BLACK
8.50"
BLACK
24
25"
BLACK
10"
BLACK
19
MASTER
POWER
Z
SWITCH
30"
BLACK
CONTROL PANEL
TOP OF MODULE
24
SERVICE and REPLACEMENT PARTS (continued)
WIRING DIAGRAM — MOISTURE HOLDING MODULE
POWER CORD
A
2
3
THERMOMETER SENSOR
HEAT THERMOSTAT BULB
27"
BLACK
590W ELEMENT
BLOWER
1360 W ELEMENT
AIR DUCT
GRN GROUND SCREW
13
1
27"
WHITE
THERMAL CUT-OUT
A
GREEN
STRAIN RELIEF
30"
BLACK
BLACK
WHITE
WIRE NUT
Z
7
WIRE NUT
17
30"
BLACK
27"
BLACK
25"
WHITE
25"
WHITE
T2
3
20
10"
BLACK
TRANSFORMER
CONTROL PANEL
16"
BLACK
27"
WHITE
T2
3
10"
BLACK
T2
MOISTURE
THERMOSTAT
21
WATER PAN ENCLOSURE
MOISTURE THERMOSTAT BULB
16"
BLACK
4
AMBER
LIGHT
THERMOMETER
17
13
7
1
8
16"
BLACK
16"
BLACK
10
AMBER
LIGHT
2
3
4
10
23
24
HEAT
THERMOSTAT
22
1
2
3
4
5
6
TERMINAL BLOCK
7
8
9
10
11
12
10"
BLACK
13
14
15
16
17
18
19
20
21
22
23
24
24
19
20
21
22
23
BOTTOM OF MODULE
POWER
SWITCH
OFF
ON
TOP OF MODULE
10"
BLACK
19"
BLACK
25"
BLACK
10"
BLACK
19
19
Z
Z
30"
BLACK
25
InterMetro Industries Corporation (hereinafter referred to
as
S
eller) warrants to the
09/13
26
Thank you for purchasing a Metro C5 Controlled Temperature Cabinet.
We are certain you will be more than satisfied with its quality and
performance. Please fill in the warranty information space below
so we may register your warranty. Also, so that we may learn
more about our customers and hopefully be of continued
service in the future, please take a moment to
fill in the customer information space below.
Thank You
CUT ALONG DOTTED LINE
CUSTOMER INFORMATION
1. Which one of the following best describes
your establishment?
a. ❑ Full-Service Restaurant
b.❑ Banquet Hall
c. ❑ Hotel/Motel
d. ❑ Hospital/Nursing Home
e. ❑ College/University
f. ❑ School
g. ❑ Employee Feeding
h. ❑ Other
FOLD HERE — DO NOT DETACH
2. Please indicate the two product benefits that
were of major interest to you.
a. ❑ Easy-to-use controls
CUT ALONG DOTTED LINE
b. ❑ Door selection
c. ❑ Size Selection
d. ❑ Cabinet capacity
e. ❑ Slide selection
f. ❑ Easy-to-clean design
g. ❑ Other
WARRANTY INFORMATION:
Cabinet Model No.
Cabinet Serial No.
Date Purchased
Customer Name
Address
Phone No.
For warranty coverage please fill out this card
and return it to Metro, or go to www.metro.com/
heatedcabinetsupport and select Online Warranty
Registration to register electronically.
3. Main factor that led to your decision to
purchase this product?
a. ❑ Product operating and functional features
b. ❑ Overall quality
c. ❑ Price
d. ❑ Availability
e. ❑ Other
4. Three sources that led to the purchase of
his product — in the order of their impact
(1 — being most impact; 3 — being least impact).
a. ❑ Trade Journal Ad
b ❑ Trade Show
c. ❑ Sales Call
d. ❑ Direct Mail
e. ❑ Previous Purchase
f. ❑ Other
27
WILKES-BARRE PA 18705-9968
P O
BOX
A
ATTN: CUSTOMER SERVICE
INTERMETRO INDUSTRIES CORPORATION
POSTAGE WILL BE PAID BY
FirSt-claStainleSS Steel permit no. 121 wilkeS-barre, pa
BUSINESS REPLY MAIL
United StateS
in tHe
iF mailed
neceSSary
no poStage
Fold Here — do not detacH
Staple Here
Staple Here
Staple Here
InterMetro Industries Corporation
North Washington Street, Wilkes-Barre, PA 18705
For Product Information Call: 1-800-992-1776
Visit Our Web Site: www.metro.com
30
Information and specifications are subject to change
without notice. Please confirm at time of order.
L01-430 Rev. I 11/13
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